field_job_occupational_field_parents_all

job_organization_name

field_job_employment_type

The Marion County Health and Human Services Department is in search of an experienced clerical professional to join our team as an Office Specialist 3 within Adult Mental Health Services. The ideal candidate will have both a clear understanding and high level of skill in clerical functions including; Immediate/advance level in Word and Excel including extracting and manipulating data, attention to detail, organization skills, ability to make independent judgments, effective communication, promote team work and excellent customer service. You will serve as a back-office support and help to promote a positive environment for the department, as you work closely with key staff to meet program goals and guidelines. If you enjoy a fast paced, diverse workday and enjoy growing your skills, this may be the opportunity that you are looking for! New employees typically start at Step 1 of the pay scale ($20.05/hour).
GENERAL STATEMENT OF DUTIES Performs administrative support activities of a complex or technical clerical nature, which requires advanced skills, independent judgment and discretion; acts as lead worker of a specific clerical function overseeing the work of others; and performs other related duties as assigned.
SUPERVISION RECEIVED Works under the general supervision of a supervisor/manager or professional employee, who assigns work, establishes goals, and reviews results obtained for compliance with department and program policies, procedures and goals.
SUPERVISION EXERCISED Supervision of other employees is not a responsibility of positions in this classification; however, exercises lead direction over other clerical or office staff.
Typical Duties - Duties include, but are not limited to the following
Clinical/Administrative Support 
<ul>
<li>Provides administrative assistance to program and clinical supervisors and clinical staff.</li>
<li>Assists clinical supervisors with highly confidential and sensitive personnel issues, recruitment processing, re-classification studies, opening of new positions, processing of performance evaluations, and other personnel concerns.</li>
<li>Consults with clinical supervisors to coordinate and monitor implementation of projects; interprets and acts as resource on program policies and procedures.</li>
<li>Acts as primary support staff to process subpoenas requests, following Marion County Health and Human Services Department subpoena policy.</li>
<li>Oversees and facilitates confidential record request(s) per HIPAA requirements from outside agencies. Performs flow of record requests from receipt, logging, clinical/supervisor oversight and approval (if needed) to the photocopying and preparing confidential record request mailing/invoicing.</li>
<li>Recalls records from archiving. </li>
<li>Uses problem-solving methods to make system improvements and support clinical staff with caseload management.</li>
<li>Runs report to monitor intake enrollments for correct insurance data weekly. Initial billing information has already been faxed by Centralized Intake (CI) staff to the Billing Team for set up of coverage screens. May double check insurance information in the Medicaid Management Information System (MMIS).</li>
<li>Runs, tracks, updates and distributes reports.</li>
<li>Verifies release of information (ROIs) forms and updates information in electronic health record (EHR), as needed.</li>
<li>Acts as liaison with the billing team to resolve data entry/billing issues.</li>
<li>Scans, uploads and names (using designated naming convention) documents into the EHR. </li>
<li>Updates information of individuals in service (i.e. change of address, phone numbers, emails, PCPs, etc.)</li>
<li>Serves as floor monitor.</li>
<li>Creates and maintains Excel spreadsheets, Word documents, presentations, etc. as requested.</li>
<li>Assists with creating policies and procedures, as requested. Prepares and distributes updated organizational policies and procedures.</li>
<li>Assists with onboarding of new staff.</li>
<li>Schedules/coordinates meetings and conferences. Sends reminder notices for upcoming meetings/events.</li>
<li>Assists with setup of telehealth video platform accounts (i.e. Dr Cloud Zoom).</li>
<li>Shares responsibility for the following: creating and maintaining phone lists and staff names on mailboxes and in/out board, maintaining and resolving problems/issues with county/state cars, setting up video meetings as requested, picking up and distributing faxes, sending reminder notices for upcoming meetings/events, setting up laptops/equipment for groups/meetings, maintaining supply of paper in machines (i.e. copier, fax, etc.), scheduling/coordinating meetings and conferences, and maintaining lockbox for purchasing card and office keys.</li>
<li>Acts as notary representative for staff.</li>
</ul>
Fiscal Duties/Payroll
<ul>
<li>Oversees petty cash and related records.</li>
<li>Receives cash/checks for the department, reconciles and submits bank deposits per cash control policy.</li>
<li>Reconciles receipts/log of payments and deposits per cash control policy.</li>
<li>Processes, audits and submits bi-monthly payroll for ABH. (Includes proofing for errors, facilitating corrections on initial timecard, obtaining supervisor signatures, submission to administration. Also responsible for corrections after submission with both staff and supervisors). Distributes electronically and audits bi-monthly time sheets.</li>
<li>Distributes paychecks/deposit vouchers and maintains confidentiality.</li>
</ul>
Purchasing Agent/Accounts Payable and Receivable
<ul>
<li>Orders primary office supplies from Office Depot using designated purchasing card using the on-line ordering system. Tracks and maintains needed office supplies. Enters purchase information into Works, submits summary monthly and checks for completeness and supervisor's signature on order request (or approval/authorization form) and monthly report. Submits to direct supervisor for their sign off in Works.</li>
<li>Process requests and reimbursement requests for staff training using Pcard.</li>
<li>Completes purchase requisition form for other department supply orders and submits to accounts payable.</li>
<li>Orders printing orders, business cards, forms, books/magazines/education materials, as requested. Assures that items are priced correctly, charged to the proper cost center/account number, then routed to administration for payment. Signs off and submits bills for payment.</li>
<li>Discusses with clinical/program supervisor any problems with any of the payables.</li>
<li>Serves as contacts for P-cards at Silverton Rd Ste B. Signs in and out P-cards to staff and supervisors.</li>
</ul>
Other Duties
<ul>
<li>Provides secretarial support function for program manager, program supervisor, senior office manager, and office manager.</li>
<li>Runs monthly reports from Electronic Health Record (EHR) and distributes electronically to supervisors and staff as requested for all Adult Behavioral Health Programs/Stepping Stones/Horizon House. Runs reports/queries (i.e. open encounter, annual review and caseload reports) to ensure accuracy and proper billing of data entered by clinical staff in BH service areas of ABH and Stepping Stone/Horizon House.</li>
<li>Performs data entry.</li>
<li>Assists with front desk back up and reminder calls, as needed.</li>
<li>Provides reception and medical records assistance.</li>
<li>Track and maintain equipment list for ABH.</li>
<li>Primary contact that facilitates scheduling of Pre-Admission Screening Resident Reviews (PASRRs) between nursing/medical facilities and evaluators. Facilitates scheduling of PASRRs between nursing/medical facilities and evaluators. </li>
<li>Submits PASRR reports to Office of Mental Health and Addictions Services (OMHAS) according to Oregon Administrative Rules (OARs).</li>
<li>Performs other job duties as assigned by supervisor.</li>
</ul>
Response Level 2: In the event of an emergency, employee makes a reasonable effort to report to work. Employee may be required to perform duties outside of their regularly assigned duties. Employee may be requested to work an extended or flexible schedule. Staff at this response level must complete Incident Command System 100 and 700 on-line or in-person training.
Requirements for the Position
EXPERIENCE AND TRAINING
<li>Graduation from high school, or equivalent; AND</li>
<li>Two years of general office experience; including one year of experience utilizing a variety of computer software programs; OR</li>
<li>Any satisfactory combination of work, education, training, or experience relevant to the position, as determined by Marion County.</li>
SPECIAL REQUIREMENTS
<ul>
<li>The finalist for this position will be required to pass a criminal history background check; however, conviction of a crime may not necessarily disqualify an individual for this position.</li>
<li>This position may be subject to the following: Must not be excluded from participation in the federal health care programs (Medicaid, Medicare and other federally funded programs that provide health benefits); AND must not be excluded from participating in federal procurement (Federal Acquisition Regulation) and non-procurement activities (Executive Order No. 12549).</li>
<li>This assignment is represented by a union.</li>
<li>This is a full-time position, which is eligible for overtime.</li>
<li>Typical Work Schedule: Monday through Friday, 8:00 a.m. - 5:00 p.m., with flexibility depending upon the needs of the department and program.</li>
</ul>
KNOWLEDGE, SKILLS, AND ABILITIES Considerable knowledge of accepted modern office practices, procedures and techniques; English composition, spelling, and grammar; arithmetic, clerical/accounting principles and processes; Some knowledge of: techniques of supervision and training; concepts and techniques of prioritizing/organizing work; applicable program policies and procedures and/or rules, regulations and statutes depending upon assignment of duties and responsibilities.
Substantial skill and ability to independently, accurately and effectively perform assigned tasks and duties following established procedures and program policies; meet and assist the public, staff, clients, and other personnel of other businesses in a courteous, professional manner; comprehend and adhere to stated oral and written instructions, communications and procedures; apply principles, policies and procedures to specific work assignments; provide training to others; give and prioritize work assignments.
PHYSICAL REQUIREMENTS Sits; stands; moves about the work area; bends forward; stoops; lifts up to 30 lbs.; pushes and pulls up to 5 lbs.; carries up to 15 lbs.; moves carts weighing up to 50 lbs.; operates a keyboard; speaks clearly and audibly; reads a 12-pt. font; hears a normal level of speech; works in areas that may be exposed to dust and office chemicals.
Marion County offers a generous benefits package to regular employees working 50% or more of the regularly scheduled work week and their eligible dependents. Temporary employees and part-time regular employees working less than 50% of the regularly scheduled work week are not eligible for benefits. 
Most regular positions in this classification are represented by Marion County Employees Association (MCEA). For a summary of benefits, click here. For a complete and detailed overview of the MCEA benefits package, click here, and select MCEA Benefits from the left menu or Marion County Employees Association (MCEA) from the page links. Regular and temporary employees are represented by MCEA.
Salary and benefits are subject to union contract negotiations and may change as a result.

Office Specialist 3 - Adult Outpatient Mental Health

<h3>Job Description</h3>
Join Our Team at B. Braun Medical Inc. as a Help Desk Associate!
Are you technically savvy with excellent problem-solving skills? B. Braun Medical Inc. is seeking a Help Desk Associate to join our IT team. If you have a passion for providing exceptional customer service and resolving technical issues, we want to hear from you!
Responsibilities:
<ul>
<li>Provide technical support and troubleshooting assistance to internal users via phone, email, or in-person</li>
<li>Respond to help desk tickets and resolve issues in a timely manner</li>
<li>Install, configure, and maintain hardware and software systems</li>
<li>Assist with user account management, including password resets and access permissions</li>
<li>Document support activities and maintain accurate records</li>
<li>Assist with IT projects and initiatives as needed</li>
</ul>
Requirements:
<ul>
<li>High school diploma or equivalent; Associate or Bachelor's degree in Information Technology or related field preferred</li>
<li>Previous experience in a help desk or technical support role preferred</li>
<li>Strong customer service skills and the ability to communicate technical information effectively to non-technical users</li>
<li>Knowledge of Windows operating systems, Microsoft Office Suite, and basic networking concepts</li>
<li>Strong problem-solving and troubleshooting skills</li>
<li>Ability to work independently and as part of a team</li>
</ul>
To apply, please send your resume to <a href="mailto:kenneth.bbraun.com@outlook.com" target="_blank">kenneth.bbraun.com@outlook.com</a>. Join us and be part of our dedicated IT team!
recblid fwrm66o80afgxqbaat1pjd7c8z73em

Help Desk Associate

<h3>Job Description</h3>
Description:
Position summary: The Help Desk Associate is the first level of response and support for our
stores and end-users. The position is responsible for answering, collaborating commenting,
troubleshooting, and providing resolution to first level information technology, facilities
inquiries, and support tickets.
General Purpose: To provide our customers with total satisfaction. To serve our community
through volunteerism and produce a return on assets which will assure the future prosperity of
our employees and our company. To be an ambassador of our “Living Brand” by building
relationships with our customers.
Role Qualifications:
<ul>
<li>Associate Degree in Computer Science, Facilities Management or the equivalent combination of experience and education.</li>
<li>Dependable transportation</li>
<li>Able to travel daily between required Family Express locations or other non-Family Express locations when necessary</li>
</ul>
Position Responsibilities:
<ul>
<li>Prompt response to requests for support and assistance</li>
<li>Diagnose and resolve information technology hardware and software issues</li>
<li>Diagnose and resolve facilities’ assets and equipment issues</li>
<li>Research questions using available information resources</li>
<li>Advise user on appropriate action</li>
<li>Follow standard help desk procedures</li>
<li>Log all help desk interactions</li>
<li>Administer help desk software</li>
<li>Redirect problems to appropriate resource</li>
<li>Identify and escalate situations requiring urgent attention</li>
<li>Able to identify and organize tickets according to priority</li>
<li>Track and route problems and requests and document resolutions</li>
<li>Prepare activity reports</li>
<li>Stay current with system information, changes and updates</li>
<li>Builds Relationships</li>
<li>Promotes Living Brand</li>
<li>Serves as Product Brand Advocate</li>
<li>Adheres to company approved accounting procedures</li>
<li>Promotes and is an advocate for “Safety”</li>
<li>Promotes Company mission statement</li>
<li>Fosters Company Culture</li>
<li>Seeks, promotes, and implements “Best Practices”</li>
</ul>
Requirements:
Essential Skills and Experience:
<ul>
<li>Strong conviction to assist others</li>
<li>Customer service oriented</li>
<li>Strong stress tolerance</li>
<li>Situational awareness</li>
<li>Strong analytical and reasoning skills</li>
<li>Ability to work independently</li>
<li>Ability to ensure issues are resolved the first time</li>
<li>Time management and the ability to organize and manage multiple priorities with sense of urgency</li>
<li>Excellent interpersonal and highly effective communication skills</li>
<li>High performance team building and strong team player</li>
<li>Commitment to company mission and values</li>
<li>Intermediate mathematical skills</li>
<li>Constructively deals with conflict</li>
<li>Adaptability, flexibility and receptive to change</li>
<li>Effective decision making based on sound judgment and reasoning</li>
<li>Knowledgeable and proficient on Microsoft Office products and software</li>
</ul>

Nonessential Skills and Experience:
<ul>
<li>Associates Degree in Computer Science, Facilities Management or the equivalent combination of experience and education</li>
<li>Previous retail experience. Preferably convenience stores</li>
</ul>
Reporting To This Position: No direct reports
Physical demands and work environment:
<ul>
<li>Physical Demands: While performing the duties of this job, the associate is required to stand for prolong periods; work longer than eight (8) hour shifts, reach climb, balance, stoop, kneel, crouch; talk or hear; smell. The employee must occasionally lift and/or move up to 50 lbs. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to focus.</li>
<li>Work Environment: Must have flexibility to work all shifts, all days of the week, when necessary. Ability to tolerate extreme temperatures for a minimum of 30 minute intervals. Exposure to dirt, dust and cleaning solvents.</li>
</ul>

<h3>Job Description</h3>
Our Support Team in seeking route accounting support personnel for this position to assist with the following:
<ul>
<li>Create various statistical reports for customer and internal use.</li>
<li>Perform accurate data entry into our route accounting software.</li>
<li>Analyze data feeds for troubleshooting and reporting.</li>
<li>Provide support to users of all skill levels by phone and email for our route accounting software and handheld devices.</li>
<li>Staging of Equipment -Unbox, provision, and test new equipment to prepare for deployment.</li>
<li>On Call (After Hours) rotation</li>
</ul>
Ideal candidates possess experience with any or all of the following:
<ul>
<li>Inventory management or sales accounting from any movement-driven industry, such as retail, logistics, warehousing, or distribution.</li>
<li>Time and ticket tracking software to document support incidents.</li>
<li>Basic understanding of troubleshooting handheld devices.</li>
</ul>
Minimum Qualifications:
<ul>
<li>High School or Equivalent Diploma (Required)</li>
<li>Fluent Spanish speaking (Preferred)</li>
<li>Excellent customer service skills</li>
<li>Strong personal and work ethics</li>
<li>Professional communication skills, both oral and written</li>
<li>Proficient in Microsoft Office Applications - Outlook, Word, Excel, PowerPoint (Required)</li>
<li>Professional attitude, attire, and communication</li>
<li>Two years prior Customer Service Experience (Required)</li>
<li>Prior experience providing technical support via phone</li>
<li>Experience working with iOS and Android operating systems (Required)</li>
</ul>
Schedule:
<ul>
<li>8 hour shift</li>
<li>Monday to Friday</li>
<li>On call rotation </li>
</ul>

Job offer dependent on successfully passing a background check. Compensation will depend on experience and qualifications. 
Benefits include paid time off, paid holidays, paid maternity/paternity leave, medical and dental insurance with employer-funded HSA account, and IRA with company match.
Job Type: Full-time

<h3>Job Description</h3>
Job Title: Help Desk Associate
Work Location: Redstone Arsenal, Huntsville, AL
Clearance: Must be able to obtain a Secret level clearance
Please note that you must be a US citizen to apply to this job listing
Education/Experience: Associate degree required
Schedule: Must be available for 1st, 2nd or 3rd shift to include weekends and holidays
Salary: Entry level hourly rate
Requisition Number: AL24001

Overview: We are looking for individuals as Tier I support in 1st, 2nd or 3rd shifts providing technical support under general supervision to end users for PC, server, mainframe applications and hardware support. Position will work with network services, software systems, and/or application development to restore service, and/or identify and correct core problems and recommend system modifications to reduce user issues. 
Must have excellent verbal and written communication skills; experienced in analyzing and solving customer problems; pay attention to detail; are able to function in a fast-paced environment; and welcome the opportunity to learn new skills.
Specific Duties:
<ul>
<li>Respond to requests for technical assistance </li>
<li>Diagnose and resolve technical hardware and software issues </li>
<li>Research questions using available information resources </li>
<li>Log all help desk interactions </li>
<li>Identify and escalate situations requiring urgent attention </li>
<li>Track and route problems and requests and document resolutions </li>
<li>Stay current with system information, changes, and updates</li>
</ul>
Qualifications: 
<ul>
<li>General knowledge of applications and hardware</li>
<li>Customer service</li>
<li>Troubleshooting</li>
<li>Bachelor's degree with 5 years of general experience OR associate degree with 7 years of general experience</li>
<li>Must be able to work all hours and available for rotating weekend shifts.</li>
</ul>
To apply to this position please go to <a href="http://www.s4inc.com" target="_blank">www.s4inc.com</a> and click on Careers to complete an employment application and upload your resume.
S4 Inc. offers competitive salaries and a comprehensive benefits package with 401(k), and universal time off. We are an Equal Opportunity Employer including disabilities/veterans. S4 participates in the E-Verify employment verification program. If you are looking for a challenging and rewarding position, then we invite you to submit your resume. Candidate selected must be able to obtain and maintain the security clearance required by the contract at all times.
If you are an individual with a disability or a disabled veteran and need a reasonable accommodation to apply to a position, please contact Janine Hunter, VP Recruiting, by phone at (781) 430-9122 or by email at <a href="mailto:accommodation@s4inc.com" target="_blank">accommodation@s4inc.com</a>.

<h3>Job Description</h3>
Position Summary: 
<ul>
<li>The Democratic National Committee (DNC) Tech Team is hiring an IT Help Desk Associate to provide support to our DNC and State Party staff! We are looking for someone who can ensure that the Democratic National Committee runs smoothly from a technical perspective, and ensures our staff can fight to win elections in every zip code. The ideal candidate will be the main point of contact at our Wilmington location and support the Coordinated IT Director and DNC IT Director in providing optimal support to DNC and State Party employees.</li>
</ul>
 
Responsibilities: 
<ul>
<li>Support our staff across the country to solve their most pressing technical needs</li>
<li>Updating and curating documentation to ensure our policies, workflows, and technical information are kept up to date</li>
<li>Manage long-term projects from start to finish, ensuring we execute efficiently. Communicate effectively with clients from both technical and non-technical backgrounds</li>
<li>Assist and support for events, such as All-Staff meetings, press conferences, and more</li>
<li>Manage and respond to IT tickets in a timely and customer service driven manner</li>
<li>Escalate to tier 3 resources after exhausting all efforts at tier 1-2 level</li>
<li>This role is required to work from Wilmington 5 days a week</li>
<li>While performing the duties of this job, the employee may also frequently be required to communicate using the telephone, email, and in person with stakeholders</li>
<li>Other duties as assigned to support the department and the DNC's mission.</li>
</ul>
 
Qualifications:
<ul>
<li>1 Year of Experience</li>
<li>Dedication to customer service with strong interpersonal skills;</li>
<li>Prior experience as Help Desk Associate or Help Desk Technician</li>
<li>Basic knowledge of networking such as TCP/IP, routing and switching;</li>
<li>Experience with both computer and mobile device enterprise management systems such as Google Workspace and JAMF;</li>
<li>Knowledge of Zendesk ticketing system</li>
<li>Knowledge of macOS, iOS, and chromeOS</li>
</ul>
 
Travel: The Help Desk Associate position will require travel, which could be up to 10% of the time.
 
Salary: The starting salary for the Help Desk Associate position is $80,000 on an annualized basis, commensurate with experience and qualifications. This is a full-time position that may require work on weekends, and has an end date of November 15, 2024. This is an exempt position.
 
This position is in the bargaining unit represented by SEIU Local-500.
Due to FEC regulations, only U.S. citizens or U.S. green card holders are eligible to apply for this role. See 52 U.S.C. 30121; 11 C.F.R. 110.20(i).
The Democratic National Committee (DNC), is committed to diversity among its staff, and recognizes that its continued success requires the highest commitment to obtaining and retaining a diverse staff that provides the best quality services to supporters and constituents. The DNC is an equal opportunity employer and it is our policy to recruit, hire, train, promote and administer any and all personnel actions without regard to sex, race, age, color, creed, national origin, religion, economic status, sexual orientation, veteran status, gender identity or expression, ethnic identity or physical disability, or any other legally protected basis. The DNC will not tolerate any unlawful discrimination and any such conduct is strictly prohibited.
The DNC requires all employees to be "up to date" on COVID-19 vaccination status as prescribed by the CDC as a condition of employment, unless otherwise prohibited by applicable law. If you seek a reasonable accommodation in relation to the DNC’s COVID-19 policy, you should speak to the HR team prior to reporting to an office location.
Go to Joebiden.com &gt; Go to Democrats.org &gt;
Powered by JazzHR
OZ6YwXW2o9

IT Help Desk Associate II

<h3>Job Description</h3>
IT Help Desk
Golden, Colorado 
On Site
Person Interview Only
Candidate Must Be Local
Tax Terms: C2C, W2 and 1099. 
Full-time professional work experience in Business and/or Information Technology. May require an associate degree in a related area and at least 6 year or equivalent experience in the field or in a related area. Substitutions: Accredited college training may substitute for the required work experience, with a maximum substitution of four (4) years. (Fifteen (15) semester hours in Information Technology or a related area is required.) Accredited graduate training in the above area may substitute for the required work experience, with a maximum substitution of two (2) years. Successfully completion of an Information Technology Certification program, may substitute for the required work experience with a maximum substitution of two (2) years. (Proof of certification must accompany application.) One (1) year of work experience as a Systems Administrator-Associate and Help Desk Coordinator-Intermediate may substitute for all of the required experience.
The best candidate for this position will have extensive and current experience in the imaging and preparing desktop computer equipment directly to end users as part of the annual computer refresh. Asset management, verbal and written communication, excellent customer service skills on the phone and in person. Candidate must be local, have a clean driving record, reliable transportation. Must be able to take direction and also work independently when necessary.
Experience working with an IT ticket system required. Service Now experience with incident, requests and asset management are preferred.

IT Help Desk

&lt;strong&gt;Medical Device client is seeking a Help Desk Specialist for a 6+ month contract in Irvine, CA!&lt;/strong&gt;&lt;br&gt;&lt;br&gt;&lt;strong&gt;Location - Irvine, CA&lt;/strong&gt;&lt;br&gt;&lt;br&gt;&lt;strong&gt;Max Pay - $30.21&lt;/strong&gt;&lt;br&gt;&lt;br&gt;Summary:&lt;br&gt;&lt;br&gt; The main function of a Help Desk Specialist is to provide technical assistance to computer system users. A typical technical help desk specialist is responsible for answering questions or resolving computer problems for clients in person, via telephone or from a remote location.&lt;br&gt;&lt;br&gt;&lt;strong&gt; The role requires:&lt;/strong&gt;&lt;br&gt; -ServiceNow Ticketing experience&lt;br&gt; -Work in a break/fix environment&lt;br&gt; -Strong soft skills, and in person IT support experience&lt;br&gt; -Prior role with PC imaging experience, Auto pilot is the current tool being used&lt;br&gt; -Ability to work onsite full time at the Irvine, CA campus (up to 1 mile of walking per day)&lt;br&gt;&lt;br&gt; Job Responsibilities:&lt;br&gt;&lt;br&gt; * Answer user inquiries regarding computer software or hardware operation to resolve problems, typically of a lower complexity&lt;br&gt;&lt;br&gt; * May install software or perform hardware testing remotely&lt;br&gt;&lt;br&gt; * Enter commands and observe system functioning to verify correct operations and detect errors&lt;br&gt;&lt;br&gt; * Maintain records of daily data communication transactions, problems and remedial actions taken, or installation activities&lt;br&gt;&lt;br&gt; * Read technical manuals, confer with users, or conduct computer diagnostics to investigate and resolve problems or to provide technical assistance and support&lt;br&gt;&lt;br&gt;&lt;strong&gt; Qualifications:&lt;/strong&gt;&lt;br&gt;&lt;br&gt; * Associate's degree in computer related field or equivalent training required&lt;br&gt;&lt;br&gt; * 2-4 years experience required&lt;br&gt;&lt;br&gt; * Verbal and written communication skills, problem solving skills, customer service and interpersonal skills&lt;br&gt;&lt;br&gt; * Basic ability to work independently and manage one's time&lt;br&gt;&lt;br&gt; * Knowledge of computer software, such as configuration management software, desktop communications software, operating system software and internet directory services software&lt;br&gt;&lt;br&gt;All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.

Help Desk Specialist

<h3>Job Description</h3>
Hartwig Staffing is partnered with a well-known company in Oklahoma City that is looking to add a Help Desk III Specialist to their team. Compensation on this role is up to $60k. 
Skills you need/What you'll do:
<ul>
<li>Associate degree, bachelor's degree preferred</li>
<li>Two years of Help Desk experience preferred</li>
<li>Minimum of CompTia A+ Certification OR ability to obtain A+ or Net+ certification within six months of hire</li>
<li>Proficient in: Active Directory, Office 365, Windows Desktop OS, Windows Server OS Network and Wireless connectivity, and Network Security</li>
<li>Experience with and usage of various applications, including PowerShell, SSL Certificate, Security (both virtual and physical server environments), Backup solutions, data restoration, Phone system implementation, and management</li>
<li>Experience with anti-virus solutions, vulnerability management tools, monitoring, and alerting solutions</li>
<li>Provide end-user technical support on all hardware and software applications; troubleshoot networks, systems, and applications to identify and resolve issues</li>
<li>Manage, administer, and maintain corporate IT systems</li>
</ul>
Why you want this job:
<ul>
<li>Well-known company with a stellar reputation.</li>
<li>Great pay and benefits.</li>
<li>Company really values their employees opinions.</li>
</ul>

Help Desk III

<h3>Job Description</h3>
Help Desk Technician
Real-world impact. Life-changing outcomes.
CommQuest Services, Inc. is currently seeking a full-time, On-Site, Help Desk Technician I for our facilities in the Stark and Carroll County areas. The Help Desk Technician I will be responsible for overall support and assistance to the IT Team, assisting with end user support, helpdesk tickets, and troubleshooting hardware and software issues for users. 
In this role, you will:
<ul>
<li>Grow professionally</li>
<li>Build valuable relationships</li>
<li>Work on a team providing exceptional care</li>
<li>Make a real difference</li>
</ul>
What is CommQuest?
CommQuest Services is one of the largest non-profit mental health, addiction recovery, and social services organizations in Northeast Ohio, working with clients from more than 34 counties in 12 facilities through more than 20 programs. We help people make positive changes in their lives through in-patient, outpatient and school-based programs, along with supportive services - from basic needs to employment assistance.
Are you interested in CommQuest, but don't see a job you are interested in right now? Send us your story, resume and qualifications to <a href="mailto:HR@commquest.org" target="_blank">HR@commquest.org</a>.
What you gain:
<ul>
<li>Great experience in the behavioral health and substance abuse field providing technology education, protection, and security companywide</li>
<li>Visibility into how our community supports those in need</li>
<li>Opportunities to share your expertise</li>
<li>Peace of mind knowing you are benefiting the clients we serve and the community at large by safeguarding networks and data</li>
</ul>
What you'll do:
<ul>
<li>Support a Windows Server environment including, Active Directory user/computer management, and Group Policy administration.</li>
<li>Setup/replace user workstations and NEC phones.</li>
<li>Monitor Bitdefender Antivirus for risks and maintain updated agents/policies.</li>
<li>Provide end user support and work on help desk tickets. Prioritize tickets and identify emergency issues quickly.</li>
<li>Troubleshoot hardware and software issues for users.</li>
<li>Test fixes to ensure problem has been adequately resolved. Perform post-resolution follow-ups.</li>
<li>Escalate problems, when required, to the appropriately experience technician or vendor.</li>
<li>Documentation of issue resolutions.</li>
<li>All other duties as assigned.</li>
</ul>
Schedule:
Dayshift: Monday - Friday 8:00 AM - 5:00 PM, some flexibility and occasional remote work. Helpdesk Technicians are provided with an on-call IT phone to provide needed assistance for our 24 hours facilities.
Minimum Qualifications:
<ul>
<li>Associate's degree in Information Technology or related field is highly preferred with minimum of 1 year working experience. </li>
<li>Minimum of 3 or more years' experience in an IT position may be substituted for a degree.</li>
<li>Previous knowledge of Windows servers, Active Directory and Group Policies, PCI Compliance, Cyber Security best practices, PowerShell and other scripting for IT automation.</li>
<li>Must have experience with Windows 10 / latest Windows software and programs, Office 365, and Bitlocker.</li>
<li>Must have the ability to work independently and as part of a team.</li>
<li>Must be willing to travel to other sites as needed and directed by a Supervisor.</li>
</ul>
Full-Time Benefits:
<ul>
<li>Generous time off, including Mental Health days</li>
<li>10 paid holidays annually</li>
<li>Retirement plan with company match</li>
<li>Medical, Dental, and Vision plans</li>
<li>CEU/Licensure reimbursement</li>
</ul>
and more!

We are an equal opportunity employer. All applicants will be considered for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, and veteran or disability status.
Job Posted by ApplicantPro

1,747 Help Desk Associate Jobs