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Weekend Access Services Associate Amherst Campus Part Time JR5101 Amherst has taken a leadership role among highly selective liberal arts colleges and universities in successfully diversifying the racial, socio-economic, and geographic profile of its student body. The College is similarly committed to enriching its educational experience and its culture through the diversity of its faculty, administration and staff. Job Description: Amherst College invites applications for the Weekend Access Services Associate position. The Weekend Access Services Associate is a part-time (20 hours per week), academic-year position, starting at $21.78 per hour. Given Amherst's distinction as one of the most diverse liberal arts colleges in the country, the successful candidate will demonstrate the ways in which they bring value to and will work towards supporting a broadly diverse community. Oversees the weekend evening operations of the Robert Frost Library, including full responsibility for the library during some periods. Supervises weekend Access Services student assistants, who are performing a wide array of tasks. Supports print and electronic reserve services during peak times. Participates fully as a member of the Access Services department and serves regularly scheduled hours at the front desk. Maintains a Thursday-Saturday work schedule (Thursday 10-5 pm, Friday-Saturday 3-11 pm) and serves as student supervisor on duty on Friday and Saturday evenings. Adjusted schedule during academic break and exam periods. Summary of Responsibilities: Student Training and Supervision 
<ul>
<li>On Friday and Saturday evenings, serves as student supervisor on duty, ensuring consistent desk staffing. </li>
<li>Adjusts schedule during academic break and exam periods </li>
<li>Assists in training student assistants, ensuring that they understand and carry out library policies and procedures </li>
<li>Shares monitoring of and responding to messages in the Access Supervisors email account </li>
</ul>
 Scheduled hours at the Frost Front Desk 
<ul>
<li>Provides services and assistance to library users, including charging/discharging materials, maintaining borrower accounts, explaining policies and procedures, answering questions and referring patrons to other departments within the library or on campus as appropriate </li>
<li>Maintains working knowledge of library policies and procedures. Engages in departmental discussions about best practices and policy changes </li>
<li>Supports student desk attendants in resolving customer service issues in a user-focused, equitable way </li>
</ul>
 Supports reserves operations during peak times 
<ul>
<li>Processes print reserve material, adding items to course lists, adjusting online records, and labeling physical items </li>
<li>Performs link checking to ensure quality control for eReserves </li>
</ul>
 Stack and Equipment Maintenance 
<ul>
<li>Participates in ensuring shelving accuracy by newly trained stack maintenance students </li>
<li>Maintains stock of circulating equipment, ensuring functionality and adequate supply </li>
<li>Arranges access to thesis lockers, communicating with borrowers and desk staff, changing locks annually, and coordinating renewals </li>
<li>Organizes charging and finishing stations, maintaining signage, ensuring supplies and hardware functionality </li>
</ul>
 Patron Record Management 
<ul>
<li>Expires patrons from monthly staff departure lists, following up on checked out library material </li>
<li>Updates unaffiliated patrons </li>
</ul>
 Qualifications: Required 
<ul>
<li>Associate's degree, or 3-5 years of experience in lieu of a degree </li>
<li>Demonstrated exceptional customer service, including creative problem-solving and a commitment to equitable access </li>
<li>Demonstrated close attention to detail and organizational skills </li>
<li>Proficient computer skills and demonstrated ability to learn and apply new technologies into existing operations </li>
<li>Ability to work closely and problem-solve with colleagues from all library departments, students, faculty, and staff </li>
<li>Ability to independently manage multiple priorities and tasks </li>
<li>Strong verbal and written communication skills </li>
<li>Demonstrated commitment to effectively supporting a broadly diverse and intentionally inclusive community </li>
</ul>
 Preferred 
<ul>
<li>Bachelor's degree </li>
<li>Experience working in an academic or research library </li>
</ul>
 Amherst College offers many opportunities for professional growth and development, continued learning, and career advancement. Amherst College is pleased to provide a comprehensive, highly competitive benefits package that meets the needs of staff and faculty and their families. Benefits are an important part of our overall compensation, so it is critical that you review all of the options to ensure it meets your total compensation requirements. Click here for <a href="https://apptrkr.com/get_redirect.php?id=5408850&amp;targetURL=https://www.amherst.edu/offices/human_resources/benefits" target="_blank">Benefits Information</a>. Interested candidates are asked to submit a resume and cover letter online at <a href="https://apptrkr.com/get_redirect.php?id=5408850&amp;targetURL=https://amherst.wd5.myworkdayjobs.com/Amherst_Jobs" target="_blank">https://amherst.wd5.myworkdayjobs.com/Amherst_Jobs</a>. Please be sure to upload all requested documents prior to clicking Submit. Applications cannot be revised once submitted. (Current employees and students should apply by clicking on the Jobs Hub icon from their Workday home screen) Review of applications will begin immediately and will continue until the position is filled. To apply, visit <a href="https://apptrkr.com/5408850" target="_blank">https://amherst.wd5.myworkdayjobs.com/en-US/Amherst_Jobs/job/Amherst-Campus/Weekend-Access-Services-Associate_JR5101</a> Copyright ©2024 Jobelephant.com Inc. All rights reserved. <a href="https://www.jobelephant.com/" target="_blank">Posted by the FREE value-added recruitment advertising agency</a> jeid-f0a22a6410233e488927174b2bbcc10f

Weekend Access Services Associate

It's fun to work in a company where people truly BELIEVE in what they're doing!&lt;br&gt;&lt;br&gt;We're committed to bringing passion and customer focus to the business.&lt;br&gt;&lt;br&gt;&lt;b&gt;SUMMARY&lt;/b&gt;&lt;br&gt;&lt;br&gt;The WDTC Data Sciences Division (DSD) is responsible for providing Information System (IS) services and Information Technology (IT) services to WDTC Divisions and Department of Defense (DOD) customers. DSD Systems Architecture Branch is comprised of Cybersecurity team, System Administration team, Network Administration team, Operational Support team and Software Development team. All contractor IT staff are part of DOD Cyber Workforce Framework (DCWF). This contract is to provide IS Services; to configure IT in accordance with (IAW) Department of Defense (DOD) Secure Recommendation Guides (SRGs) and Secure Technical Implementation Guides (STIGs). Operate IAW DOD, US Army and WDTC Security Policies and Plans. Document IAW DOD, US Army and WDTC Configuration Control Board (CCB) requirements. Test, troubleshoot and maintain IS operations for DPG/WDTC. Monitor IS and IT implementation, configuration, and cybersecurity requirements. Primary place of performance isDugway Proving Ground, UT. IS and IT services may also be required for DPG alternate locations in SLC and along the Wasatch Front.&lt;br&gt;&lt;br&gt;The Help Desk Technician IIIprovides operation support for the DPG/WDTC data science support contract. Must have required skillset in MS Windows 10, MS Windows 11, and Computer Troubleshooting/Repair.&lt;br&gt;&lt;br&gt;****This position is contingent upon contract award ****&lt;br&gt;&lt;br&gt;&lt;b&gt;ESSENTIAL REQUIREMENTS &lt;/b&gt;&lt;br&gt;&lt;br&gt;Must have a valid Driver's License.&lt;br&gt;&lt;br&gt;Must be able to pass a customer background check for access to facilities, equipment and property. This Homeland Security Investigation requires U.S. Citizenship. &lt;br&gt;&lt;br&gt;IAT II: Minimum of one (1) qualifying baseline certification: Security+ CE, SSCP, CCNA-Security, CISSP (or Associate), CISA, GCIH, GCED, CASP CE, or GSEC.&lt;br&gt;&lt;br&gt;Minimum of One qualifying computing environment below or other relevant computing environment certification(s):&lt;br&gt;&lt;br&gt;Microsoft Certified Solutions Associate&lt;br&gt;&lt;br&gt;(MCSA) (Desktop tracks)&lt;br&gt;&lt;br&gt;Microsoft Certified Solutions Expert (MCSE)&lt;br&gt;&lt;br&gt;(Desktop tracks)&lt;br&gt;&lt;br&gt;Red Hat Certified System Administrator (RHCSA)&lt;br&gt;&lt;br&gt;A+&lt;br&gt;&lt;br&gt;Linux+&lt;br&gt;&lt;br&gt;MCITP:&lt;br&gt;&lt;br&gt;&lt;b&gt;KEY DUTIES AND RESPONSIBILITIES&lt;/b&gt;&lt;br&gt;Essential Duties and responsibilities include the following. Other duties may be assigned.&lt;br&gt;&lt;br&gt;Logs all requests for assistance and all deficiencies upon discovery, and track solutions, in the Government approved trouble ticketing system to include project and cost details.&lt;br&gt;&lt;br&gt;Completes monthly a minimum of 80% of all change/trouble tickets in each trouble ticket priority (Low, Medium or High). Low is defined as assigned within 24 hours; completed within 48 hours of being assigned. Medium is assigned within 4 hours; completed within 8 hours of being assigned. High is assigned within 1 hour; completed within 2 hours of being assigned. A status update for each open ticket will be annotated in the ticket database upon a change of status, or if no change of status occurs, monthly. Include an explanation of ticket status for tickets remaining open from one month to the next in the contractor's monthly status report. Deviation from required timelines shall be coordinated with and approved by Contracting Officer's Representative (COR). The Government estimates a total of approximately 5,500 - 6,000 tickets per year.&lt;br&gt;&lt;br&gt;Creates helpdesk tickets immediately upon request.&lt;br&gt;&lt;br&gt;Notifies users of ticket status within two (2) hours of ticket creation or status change.&lt;br&gt;&lt;br&gt;Monitors and updates backlog status at least weekly.&lt;br&gt;&lt;br&gt;Closes tickets and notifies customer immediately upon completion.&lt;br&gt;&lt;br&gt;Fields trouble calls, prioritizes workload, and escalates problems that cannot be resolved locally to applicable Original Equipment Manufacturer (OEM).&lt;br&gt;&lt;br&gt;Performs Tier II/III (direct user support) for WDTC DREN/SDREN core services for TNET supporting DoD customers.&lt;br&gt;&lt;br&gt;Performs service desk duties as defined by current Information Technologies Infrastructure Library (ITIL) processes.&lt;br&gt;&lt;br&gt;Supports technologies to include operating systems, servers and software applications issues, troubleshoot, resolve and implement solutions.&lt;br&gt;&lt;br&gt;Patches all applicable systems and ensure compliance with all DoD, Defense Information Systems Agency (DISA), Army, Army Test and Evaluation Command (ATEC) and DPG/WDTC laws, regulations and standards.&lt;br&gt;&lt;br&gt;Ensures installations are IAW established local procedures.&lt;br&gt;&lt;br&gt;Manages and distributes software licenses for the TNET for software installation.&lt;br&gt;&lt;br&gt;Provides routine application patching and upgrades management for operating systems and commercial applications (i.e., Java, Microsoft Office, etc.)&lt;br&gt;&lt;br&gt;Acts as the focal point for customer contact, including problem resolution, requests for new service, or general inquiries for IT.&lt;br&gt;&lt;br&gt;Submits applicable DISA documentation for smartphone (iPhone/ iPad/ iOS/ Android/ Samsung) activation on mobile device management server &amp; Enterprise email. Receives &amp; process cellular devices for setup of applicable DoD apps, TEAM's, &amp; Enterprise email for Government end users.&lt;br&gt;&lt;br&gt;Provides minimal troubleshoot support, if possible, within the applications or equipment. Compiles phone &amp; user information in distribution &amp; turn in of devices for reporting. Obtains full Purebred agent accreditation or current DISA utility for credential issuance.&lt;br&gt;&lt;br&gt;Performs imaging on new and transferred computers. Imaging shall be in accordance with current Army Gold Master (AGM) and DISA Secure Host Baseline (SHB) policies.&lt;br&gt;&lt;br&gt;Performs system builds on computers using the system image library, as required IAW DSD prioritization based on the test center's requirements for testing.&lt;br&gt;&lt;br&gt;Logs shall be made available to ISSM/COR/CIO upon request.&lt;br&gt;&lt;br&gt;Provides user account support to include creating, updating, disabling/deleting, and resetting accounts for Active Directory. Accounts will be reset within 30 minutes of request. The Government estimates approximately 400 - 600 computer accounts.&lt;br&gt;&lt;br&gt;Identifies, utilizes and makes recommendations on system tools to identify potential issues.&lt;br&gt;&lt;br&gt;Installs authorized software packages on computers upon request.&lt;br&gt;&lt;br&gt;Installs and configures the proper operating system (OS) onto computers, installs application software including clients for Microsoft System Center Configuration Manager (SCCM)/McAfee/Network Access Control (NAC) for remote system management, performs all necessary updates, and runs Assured Compliance Assessment Solution (ACAS) vulnerability scans and remediate related issues.&lt;br&gt;&lt;br&gt;McAfee is the software utilized for virus protection, SCCM is used for patching, Bitlocker is used for encryption, and Dameware is used for remote desktop support.&lt;br&gt;&lt;br&gt;Configures user accounts for local standalone use.&lt;br&gt;&lt;br&gt;Evaluates, troubleshoots, and repairs a Windows and Red-Hat Linux based servers, workstations and laptops. Any repairs requiring external support must be coordinated and approved by the Government. May be required to provide assistance to third-party vendors.&lt;br&gt;&lt;br&gt;Performs data recovery from backups and from damaged data storage devices.&lt;br&gt;&lt;br&gt;Writes and updates scripts to expedite routine system configuration and software installations/updates and provide those resources to other technicians for uniformity and completeness.&lt;br&gt;&lt;br&gt;Tracks and performs monthly updates of stand-alone computers to include status reporting. Status reports will be in the Contractor format and will be submitted within 4 duty days of the following month.&lt;br&gt;&lt;br&gt;Maintains one (1) Windows-based print server for approximately 35-50 TNET network printers.&lt;br&gt;&lt;br&gt;Installs and configures printer drivers on workstations and laptops.&lt;br&gt;&lt;br&gt;Operates Distributed Test Control Center (DTCC) Ditto Operations Centers (DOCs 1 &amp; 2) in support of local and/or distributed classified and/or unclassified tests, training and other events. The Government anticipates performing this function approximately five (5) times per year up to 10 days per occurrence. The Government will provide 24-hour advance notice of requirement.&lt;br&gt;&lt;br&gt;Performs software assessment on all software applications not on the DPG-approved software list that are being requested for use. Assessment includes creating or verifying trouble ticket for the task, running application STIGs, as well as vulnerability and ACAS scans. Software assessment procedures will be followed IAW local policy and procedure.&lt;br&gt;&lt;br&gt;Properly disposes of all hard drives and external media IAW local procedures. Ensures proper documentation is completed and stored on the Test Mission Support System (TMSS) Portal.&lt;br&gt;&lt;br&gt;Provides input and advises Government personnel regarding all Help Desk procedures and processes. Assists Government personnel with writing Standard Operating Procedures (SOP).&lt;br&gt;&lt;br&gt;Responsible for aiding in own self-development by being available and receptive to all training made available by the company.&lt;br&gt;&lt;br&gt;Plans daily activities within the guidelines of company policy, job description and supervisor's instruction in such a way as to maximize personal output.&lt;br&gt;&lt;br&gt;&lt;b&gt;OTHER DUTIES&lt;/b&gt;&lt;br&gt;&lt;br&gt;Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. &lt;br&gt;&lt;br&gt;&lt;b&gt;EDUCATION AND EXPERIENCE&lt;/b&gt;&lt;br&gt;&lt;br&gt;High School diploma or General Education Degree (GED) and a minimum of one (1) year relevant experience and/or training, or equivalent combination of education/experience.&lt;br&gt;&lt;br&gt;&lt;b&gt;JOB SPECIFIC KNOWLEDGE/SKILLS/ABILITIES&lt;/b&gt;&lt;br&gt;&lt;br&gt;Operational knowledge and advanced skills in the standard tools, concepts, practices and procedures of incident management, service desk support and knowledge management.&lt;br&gt;&lt;br&gt;Expert computer skills withability to troubleshoot computer hardware/software issues at an advanced level.&lt;br&gt;&lt;br&gt;Solid organizational and leadership skills relevant to carrying out day-to-day responsibilities.&lt;br&gt;&lt;br&gt;Ability to guide others and identify improvements in policies/procedures related to helpdesk call center operations.&lt;br&gt;&lt;br&gt;Exceptional skills in planning and prioritizing the work of others in a helpdesk call center environment.&lt;br&gt;&lt;br&gt;Ability to lead, supervise, and train others effectively.&lt;br&gt;&lt;br&gt;Skilled in facilitating teamwork and coordinating efforts for the successful achievement of goals.&lt;br&gt;&lt;br&gt;Excellent critical thinking skills with ability to identify, analyze, and resolve complex issues.&lt;br&gt;&lt;br&gt;Superior problem-solving skills with strong attention to detail.&lt;br&gt;&lt;br&gt;Excellent organization and time management skills with ability to handle multiple projects and priorities.&lt;br&gt;&lt;br&gt;Ability to learn and apply new knowledge in a fast-paced environment.&lt;br&gt;&lt;br&gt;Exceptional verbal and written communication skills with ability to explain technical information in a non-technical manner.&lt;br&gt;&lt;br&gt;Exceptional customer service and relationship-building skillswith ability to use tact in handling difficult individuals and/or situations.&lt;br&gt;&lt;br&gt;Ability to work effectively both independently and in a team environment.&lt;br&gt;&lt;br&gt;&lt;b&gt;LANGUAGE SKILLS&lt;/b&gt;&lt;br&gt;&lt;br&gt;Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures or governmental regulations. Ability to write reports, business correspondence and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers and the general public.&lt;br&gt;&lt;br&gt;&lt;b&gt;MATHEMATICAL SKILLS&lt;/b&gt;&lt;br&gt;&lt;br&gt;Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry. Ability to apply concepts such as fractions, percentages, ratios and proportions to practical situations.&lt;br&gt;&lt;br&gt;&lt;b&gt;REASONING ABILITY&lt;/b&gt;&lt;br&gt;&lt;br&gt;Ability to define problems, collect data, establish facts and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.&lt;br&gt;&lt;br&gt;&lt;b&gt;PHYSICAL DEMANDS&lt;/b&gt;&lt;br&gt;&lt;br&gt;The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job.&lt;br&gt;&lt;br&gt;Work is primarily performed in an office environment. Regularly required to sit. Regularly required use hands to finger, handle, or feel, reach with hands and arms to handle objects and operate tools, computer, and/or controls. Required to speak and hear. Occasionally required to stand, walk and stoop, kneel, crouch, or crawl. Must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus. Exposed to general office noise with computers printers and light traffic.&lt;br&gt;&lt;br&gt;&lt;b&gt;CNI CORE COMPETENCIES &lt;/b&gt;&lt;br&gt;&lt;br&gt;Responsible for the integration of CNI Core Competencies into daily functions, including commitment to integrity, knowledge/quality of work, supporting financial goals of the company, initiative/motivation, cooperation/relationships, problem analysis/discretion, accomplishing goals through organization, positive oral/written communication skills, leadership abilities, commitment to Affirmative Action, reliability/dependability, flexibility and ownership/accountability of actions taken.&lt;br&gt;&lt;br&gt;&lt;b&gt;COMPLIANCE &lt;/b&gt;&lt;br&gt;&lt;br&gt;Promotes and encourages a culture of compliance with all applicable rules (federal, state, local, Federal Acquisition Regulations, Code of Federal Regulations, Prime Contract requirements, etc.) for themselves and the company as a whole. Fosters an environment in which they will report any violations or reasonably suspected violation of CNI policy, FAR, and/or CFR and are comfortable discussing the myriad compliance, conflict, FAR, CFR, etc. issues that arise during the performance of a government contract.&lt;br&gt;&lt;br&gt;&lt;b&gt;EOE including Disability/Vet&lt;/b&gt;&lt;br&gt;&lt;br&gt;If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

Help Desk Technician III

It's fun to work in a company where people truly BELIEVE in what they're doing!&lt;br&gt;&lt;br&gt;We're committed to bringing passion and customer focus to the business.&lt;br&gt;&lt;br&gt;&lt;b&gt;SUMMARY&lt;/b&gt;&lt;br&gt;&lt;br&gt;The WDTC Data Sciences Division (DSD) is responsible for providing Information System (IS) services and Information Technology (IT) services to WDTC Divisions and Department of Defense (DOD) customers. DSD Systems Architecture Branch is comprised of Cybersecurity team, System Administration team, Network Administration team, Operational Support team and Software Development team. All contractor IT staff are part of DOD Cyber Workforce Framework (DCWF). This contract is to provide IS Services; to configure IT in accordance with (IAW) Department of Defense (DOD) Secure Recommendation Guides (SRGs) and Secure Technical Implementation Guides (STIGs). Operate IAW DOD, US Army and WDTC Security Policies and Plans. Document IAW DOD, US Army and WDTC Configuration Control Board (CCB) requirements. Test, troubleshoot and maintain IS operations for DPG/WDTC. Monitor IS and IT implementation, configuration, and cybersecurity requirements. Primary place of performance is Dugway Proving Ground, UT. IS and IT services may also be required for DPG alternate locations in SLC and along the Wasatch Front.&lt;br&gt;&lt;br&gt;The Help Desk Tech II Lead provides operation support for the DPG/WDTC data science support contract. Must have required skillset in MS Windows 10, MS Windows 11, and Computer Troubleshooting/Repair.&lt;br&gt;&lt;br&gt;&lt;b&gt;ESSENTIAL REQUIREMENTS &lt;/b&gt;&lt;br&gt;&lt;br&gt;Valid Driver's License&lt;br&gt;&lt;br&gt;Must be able to pass a customer background check for access to facilities, equipment and property. This Homeland Security Investigation requires U.S. Citizenship. (U. S. citizens only due to government or federal requirement)&lt;br&gt;&lt;br&gt;IAT II : Minimum of one (1) qualifying baseline certification: Security+ CE, SSCP, CCNA-Security, CISSP (or Associate), CISA, GCIH, GCED, CASP CE, or GSEC.&lt;br&gt;&lt;br&gt;Minimum of One qualifying computing environment below or other relevant computing environment certification(s):&lt;br&gt;&lt;br&gt;Microsoft Certified Solutions Associate&lt;br&gt;&lt;br&gt;(MCSA) (Desktop tracks)&lt;br&gt;&lt;br&gt;Microsoft Certified Solutions Expert (MCSE)&lt;br&gt;&lt;br&gt;(Desktop tracks)&lt;br&gt;&lt;br&gt;Red Hat Certified System Administrator (RHCSA)&lt;br&gt;&lt;br&gt;A+&lt;br&gt;&lt;br&gt;Linux+&lt;br&gt;&lt;br&gt;MCITP: &lt;br&gt;&lt;br&gt;&lt;b&gt;KEY DUTIES AND RESPONSIBILITIES&lt;/b&gt;&lt;br&gt;Essential Duties and responsibilities include the following. Other duties may be assigned.&lt;br&gt;&lt;br&gt;Logs all requests for assistance and all deficiencies upon discovery, and track solutions, in the Government approved trouble ticketing system to include project and cost details.&lt;br&gt;&lt;br&gt;Completes monthly a minimum of 80% of all change/trouble tickets in each trouble ticket priority (Low, Medium or High). Low is defined as assigned within 24 hours; completed within 48 hours of being assigned. Medium is assigned within 4 hours; completed within 8 hours of being assigned. High is assigned within 1 hour; completed within 2 hours of being assigned. A status update for each open ticket will be annotated in the ticket database upon a change of status, or if no change of status occurs, monthly. Include an explanation of ticket status for tickets remaining open from one month to the next in the contractor's monthly status report. Deviation from required timelines shall be coordinated with and approved by Contracting Officer's Representative (COR). The Government estimates a total of approximately 5,500 - 6,000 tickets per year.&lt;br&gt;&lt;br&gt;Creates helpdesk tickets immediately upon request.&lt;br&gt;&lt;br&gt;Notifies users of ticket status within 2 hours of ticket creation or status change.&lt;br&gt;&lt;br&gt;Monitors and updates backlog status at least weekly.&lt;br&gt;&lt;br&gt;Closes tickets and notify customer immediately upon completion.&lt;br&gt;&lt;br&gt;Fields trouble calls, prioritize workload, and escalate problems that cannot be resolved locally to applicable Original Equipment Manufacturer (OEM).&lt;br&gt;&lt;br&gt;Performs Tier II/III (direct user support) for WDTC DREN/SDREN core services for TNET supporting DoD customers.&lt;br&gt;&lt;br&gt;Performs service desk duties as defined by current Information Technologies Infrastructure Library (ITIL) processes.&lt;br&gt;&lt;br&gt;Supports technologies to include operating systems, servers and software applications issues, troubleshoot, resolve and implement solutions.&lt;br&gt;&lt;br&gt;Patches all applicable systems and ensure compliance with all DoD, Defense Information Systems Agency (DISA), Army, Army Test and Evaluation Command (ATEC) and DPG/WDTC laws, regulations and standards.&lt;br&gt;&lt;br&gt;Ensures installations are IAW established local procedures.&lt;br&gt;&lt;br&gt;Manages and distributes software licenses for the TNET for software installation.&lt;br&gt;&lt;br&gt;Provides routine application patching and upgrade management for operating systems and commercial applications (i.e., Java, Microsoft Office, etc.)&lt;br&gt;&lt;br&gt;Acts as the focal point for customer contact, including problem resolution, requests for new service, or general inquiries for IT.&lt;br&gt;&lt;br&gt;Submits applicable DISA documentation for smartphone (iPhone/ iPad/ iOS/ Android/ Samsung) activation on mobile device management server &amp; Enterprise email. Receive &amp; process cellular devices for setup of applicable DoD apps, TEAM's, &amp; Enterprise email for Government end users. Provide minimal troubleshoot support, if possible, within the applications or equipment. Compile phone &amp; user information in distribution &amp; turn in of devices for reporting. Obtain full Purebred agent accreditation or current DISA utility for credential issuance.&lt;br&gt;&lt;br&gt;Performs imaging on new and transferred computers. Imaging shall be in accordance with current Army Gold Master (AGM) and DISA Secure Host Baseline (SHB) policies.&lt;br&gt;&lt;br&gt;Performs system builds on computers using the system image library, as required IAW DSD prioritization based on the test center's requirements for testing.&lt;br&gt;&lt;br&gt;Logs shall be made available to ISSM/COR/CIO upon request.&lt;br&gt;&lt;br&gt;Provides user account support to include: creating, updating, disabling/deleting, and resetting accounts for Active Directory. Accounts will be reset within 30 minutes of request. The Government estimates approximately 400 - 600 computer accounts.&lt;br&gt;&lt;br&gt;Identifies, utilizes and makes recommendations on system tools to identify potential issues.&lt;br&gt;&lt;br&gt;Installs authorized software packages on computers upon request.&lt;br&gt;&lt;br&gt;Installs and configures the proper operating system (OS) onto computers, install application software including clients for Microsoft System Center Configuration Manager (SCCM)/McAfee/Network Access Control (NAC) for remote system management, perform all necessary updates, and run Assured Compliance Assessment Solution (ACAS) vulnerability scans and remediate related issues. McAfee is the software utilized for virus protection, SCCM is used for patching, Bitlocker is used for encryption, and Dameware is used for remote desktop support.&lt;br&gt;&lt;br&gt;Configures user accounts for local standalone use.&lt;br&gt;&lt;br&gt;Evaluates, troubleshoots, and repairs Windows and Red-Hat Linux based servers, workstations and laptops. Any repairs requiring external support must be coordinated and approved by the Government. Contractor may be required to provide assistance to third-party vendors.&lt;br&gt;&lt;br&gt;Performs data recovery from backups and from damaged data storage devices.&lt;br&gt;&lt;br&gt;Writes and updates scripts to expedite routine system configuration and software installations/updates and provide those resources to other technicians for uniformity and completeness.&lt;br&gt;&lt;br&gt;Tracks and performs monthly updates of stand-alone computers to include status reporting. Status reports will be in the Contractor format and will be submitted within 4 duty days of the following month.&lt;br&gt;&lt;br&gt;Maintains one (1) Windows-based print server for approximately 35-50 TNET network printers.&lt;br&gt;&lt;br&gt;Installs and configures printer drivers on workstations and laptops.&lt;br&gt;&lt;br&gt;Operates Distributed Test Control Center (DTCC) Ditto Operations Centers (DOCs 1 &amp; 2) in support of local and/or distributed classified and/or unclassified tests, training and other events. The Government anticipates performing this function approximately five (5) times per year up to 10 days per occurrence. The Government will provide 24-hour advance notice of requirement.&lt;br&gt;&lt;br&gt;Performs software assessment on all software applications not on the DPG-approved software list that are being requested for use. Assessment includes creating or verifying trouble ticket for the task, running application STIGs, as well as vulnerability and ACAS scans. Software assessment procedures will be followed IAW local policy and procedure.&lt;br&gt;&lt;br&gt;Properly disposes of all hard drives and external media IAW local procedures. Ensure proper documentation is completed and stored on the Test Mission Support System (TMSS) Portal.&lt;br&gt;&lt;br&gt;Provides input and advise Government personnel regarding all Help Desk procedures and processes. Assist Government personnel with writing Standard Operating Procedures (SOP).&lt;br&gt;&lt;br&gt;Responsible for aiding in own self-development by being available and receptive to all training made available by the company.&lt;br&gt;&lt;br&gt;Plans daily activities within the guidelines of company policy, job description and supervisor's instruction in such a way as to maximize personal output.&lt;br&gt;&lt;br&gt;&lt;b&gt;OTHER DUTIES&lt;/b&gt;&lt;br&gt;&lt;br&gt;Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.&lt;br&gt;&lt;br&gt;&lt;b&gt;EDUCATION AND EXPERIENCE&lt;/b&gt;&lt;br&gt;&lt;br&gt;High school diploma or general education degree (GED) and a minimum of three (3) years relevant experience and/or training, or equivalent combination of education/experience.&lt;br&gt;&lt;br&gt;&lt;b&gt;JOB SPECIFIC KNOWLEDGE/SKILLS/ABILITIES&lt;/b&gt;&lt;br&gt;&lt;br&gt;Operational knowledge and advanced skills in the standard tools, concepts, practices and procedures of incident management, service desk support and knowledge management.&lt;br&gt;&lt;br&gt;Expert computer skills withability to troubleshoot computer hardware/software issues at an advanced level.&lt;br&gt;&lt;br&gt;Solid organizational and leadership skills relevant to carrying out day-to-day responsibilities.&lt;br&gt;&lt;br&gt;Ability to guide others and identify improvements in policies/procedures related to helpdesk call center operations.&lt;br&gt;&lt;br&gt;Exceptional skills in planning and prioritizing the work of others in a helpdesk call center environment.&lt;br&gt;&lt;br&gt;Ability to lead, supervise, and train others effectively.&lt;br&gt;&lt;br&gt;Skilled in facilitating teamwork and coordinating efforts for the successful achievement of goals.&lt;br&gt;&lt;br&gt;Excellent critical thinking skills with ability to identify, analyze, and resolve complex issues.&lt;br&gt;&lt;br&gt;Superior problem-solving skills with strong attention to detail.&lt;br&gt;&lt;br&gt;Excellent organization and time management skills with ability to handle multiple projects and priorities.&lt;br&gt;&lt;br&gt;Ability to learn and apply new knowledge in a fast-paced environment.&lt;br&gt;&lt;br&gt;Exceptional verbal and written communication skills with ability to explain technical information in a non-technical manner.&lt;br&gt;&lt;br&gt;Exceptional customer service and relationship-building skillswith ability to use tact in handling difficult individuals and/or situations.&lt;br&gt;&lt;br&gt;Ability to work effectively both independently and in a team environment.&lt;br&gt;&lt;br&gt;&lt;b&gt;LANGUAGE SKILLS&lt;/b&gt;&lt;br&gt;&lt;br&gt;Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures or governmental regulations. Ability to write reports, business correspondence and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers and the general public.&lt;br&gt;&lt;br&gt;&lt;b&gt;MATHEMATICAL SKILLS&lt;/b&gt;&lt;br&gt;&lt;br&gt;Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry. Ability to apply concepts such as fractions, percentages, ratios and proportions to practical situations.&lt;br&gt;&lt;br&gt;&lt;b&gt;REASONING ABILITY&lt;/b&gt;&lt;br&gt;&lt;br&gt;Ability to define problems, collect data, establish facts and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.&lt;br&gt;&lt;br&gt;&lt;b&gt;PHYSICAL DEMANDS&lt;/b&gt;&lt;br&gt;&lt;br&gt;The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job.&lt;br&gt;&lt;br&gt;Work is primarily performed in an office environment. Regularly required to sit. Regularly required use hands to finger, handle, or feel, reach with hands and arms to handle objects and operate tools, computer, and/or controls. Required to speak and hear. Occasionally required to stand, walk and stoop, kneel, crouch, or crawl. Must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus. Exposed to general office noise with computers printers and light traffic.&lt;br&gt;&lt;br&gt;&lt;b&gt;CNI CORE COMPETENCIES &lt;/b&gt;&lt;br&gt;&lt;br&gt;Responsible for the integration of CNI Core Competencies into daily functions, including commitment to integrity, knowledge/quality of work, supporting financial goals of the company, initiative/motivation, cooperation/relationships, problem analysis/discretion, accomplishing goals through organization, positive oral/written communication skills, leadership abilities, commitment to Affirmative Action, reliability/dependability, flexibility and ownership/accountability of actions taken.&lt;br&gt;&lt;br&gt;&lt;b&gt;COMPLIANCE &lt;/b&gt;&lt;br&gt;Promotes and encourages a culture of compliance with all applicable rules (federal, state, local, Federal Acquisition Regulations, Code of Federal Regulations, Prime Contract requirements, etc.) for themselves and the company as a whole. Fosters an environment in which they will report any violations or reasonably suspected violation of CNI policy, FAR, and/or CFR and are comfortable discussing the myriad compliance, conflict, FAR, CFR, etc. issues that arise during the performance of a government contract.&lt;br&gt;&lt;br&gt;&lt;b&gt;EOE including Disability/Vet &lt;/b&gt;&lt;br&gt;&lt;br&gt;****This position is contingent upon contract award ****&lt;br&gt;&lt;br&gt;#INDCNI&lt;br&gt;&lt;br&gt;If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

Help Desk Technician Lead

<h3>Job Description</h3>
Job Description
Do you have a great personality with a go-getter attitude? We’re looking to hire and train the right person for our Marketing Associate role!
Our Marketing Associate’s primary responsibilities are below. If you feel you have the qualifications to “knock it out of the park” we’d love to hear from you.
Management of the Internal &amp; External Marketing Process and Budget
<ul>
<li>Track budget monthly by referral source</li>
<li>Develop and implement internal marketing strategies (Wow patients gifting, random gift days, VIP celebrations, newsletter, office decor/displays/signs/pamphlets, local business drop-offs, social media posts of team)</li>
<li>Audit/train on front desk new patient experience and team marketing engagement (new patient cards, customer service, tours, referral contests/giveaways, giving back campaigns)</li>
<li>Maintain internal marketing calendar (communicate to team as needed)</li>
<li>Coordinate charity initiatives (decorations, social media posts- before and after)</li>
</ul>
Manage Community Out-Reach/ Engagement
<ul>
<li>Attend Community Events</li>
<li>Manage/track budget and strategy of our community gifting (scholarships, sponsorships, donations, etc.)</li>
<li>Plan and implement community events (expo, holiday parades, patient appreciation day)</li>
<li>Manage reviews- respond/follow-up as needed daily (share reviews with team)</li>
</ul>
Manage Office Culture Events
<ul>
<li>Work with directors/managers to plan and execute team events and celebrations</li>
<li>Work with directors/managers to organize and implement team trainings</li>
<li>Manage team contests</li>
</ul>
Measurables: New Patients, Internal Referrals, Reviews, Patient Retention
Company DescriptionThe MyDentist Family is comprised of a long-standing dedicated team of highly trained dental professionals that truly love what they do. We are committed to providing the highest level of service, while staying focused on the best interest and care of our patients, the community and our next generation. Many of our team members have been with us for over 10 years, which we feel says a lot about who we are. We are also proud to say we host interns from the nearby colleges studying to go into the dental industry along with providing our team the opportunity to always advance and further their dental education and knowledge. We are a big supporter of the local park districts and schools because we believe in educating the future generations and providing them with programs and platforms to learn and grow from. Giving back is not typically something we advertise and quite frankly we don’t “pat ourselves on the back” too often for what we do because we feel giving back should naturally be done by everyone. Work Hard, Play Hard, Give Back &amp; Make a Difference! 
<h3>Company Description</h3>
The MyDentist Family is comprised of a long-standing dedicated team of highly trained dental professionals that truly love what they do. We are committed to providing the highest level of service, while staying focused on the best interest and care of our patients, the community and our next generation.\r\n\r\nMany of our team members have been with us for over 10 years, which we feel says a lot about who we are. We are also proud to say we host interns from the nearby colleges studying to go into the dental industry along with providing our team the opportunity to always advance and further their dental education and knowledge. We are a big supporter of the local park districts and schools because we believe in educating the future generations and providing them with programs and platforms to learn and grow from.\r\n\r\nGiving back is not typically something we advertise and quite frankly we don’t “pat ourselves on the back” too often for what we do because we feel giving back should naturally be done by everyone.\r\n\r\nWork Hard, Play Hard, Give Back &amp; Make a Difference!

Marketing Associate

&lt;em&gt;Job Title:&lt;/em&gt; Program Associate - Office of Human Resources&lt;br /&gt; &lt;em&gt;Location:&lt;/em&gt; Tallahassee, FL&lt;br /&gt; &lt;em&gt;Regular/Temporary:&lt;/em&gt; Regular&lt;br /&gt; &lt;em&gt;Full/Part Time:&lt;/em&gt; Full-Time&lt;br /&gt; &lt;em&gt;Job ID:&lt;/em&gt; 57917&lt;br /&gt; Department &lt;p&gt;Office of Human Resources | &lt;a href="<a href="https://hr.fsu.edu/sections/employment-recruitment-services" target="_blank">https://hr.fsu.edu/sections/employment-recruitment-services</a>" &gt;Employment &amp;amp; Recruitment Services&lt;/a&gt;&lt;/p&gt;Responsibilities &lt;p&gt;Provides in-person Front Desk administrative support for the FSU Human Resources office by assisting and referring visitors and callers to the appropriate HR section/contact. Assists and troubleshoots applicants with application process and electronic onboarding process via phone, email and in person at computers in HR lobby. Responsible for intake and appropriate distribution of HR physical mail and email communications throughout each day.&lt;/p&gt;&lt;p&gt;Responsible for processing employment and income verifications not processed by vendor, The Work Number by Equifax. Responsible for providing employment verification memorandums to current and former employees as requested. Assists in facilitating access to personnel records for review by internal and external customers. Assists in the imaging and auditing process of HR documents related to all employee personnel files including the appropriate structure and document attributes to ensure compliance with Federal, State and University policies, procedures and retention guidelines.&lt;/p&gt;&lt;p&gt;Provides service for HR Fingerprinting Office located in the HR Lobby in coordination with ERS team.&lt;/p&gt;&lt;p&gt;Performs other related duties as required and deemed appropriate to the accomplishment of the responsibilities and functions of the department including supporting HR Records, HR Background Check Team, and Employment &amp;amp; Recruitment Services as needed.&lt;/p&gt;Qualifications &lt;p&gt;High school diploma or equivalency and four years of experience. (Note: or a combination of post high school education and experience equal to four years)&lt;/p&gt;Preferred Qualifications &lt;ul&gt;&lt;li&gt;Experience with Human Resources practices and procedures.&lt;/li&gt;&lt;li&gt;Experience using PeopleSoft software.&lt;/li&gt;&lt;li&gt;Experience working with confidential and sensitive information.&lt;br /&gt;Previous clerical experience.&lt;/li&gt;&lt;li&gt;Experience working in a fast-paced, large office setting.&lt;/li&gt;&lt;li&gt;Strong listening skills to best serve customers.&lt;/li&gt;&lt;/ul&gt;University Information &lt;p&gt;One of the nation&amp;#39;s elite research universities, Florida State University preserves, expands, and disseminates knowledge in the sciences, technology, arts, humanities, and professions, while embracing a philosophy of learning strongly rooted in the traditions of the liberal arts and critical thinking. Founded in 1851, Florida State University is the oldest continuous site of higher education in Florida. FSU is a community steeped in tradition that fosters research, encourages creativity, and embraces diversity. At FSU, there's the excitement of being part of a vibrant academic and professional community, surrounded by people whose ideas are shaping tomorrow's news!&lt;br /&gt;&lt;br /&gt;&lt;a href="<a href="https://hr.fsu.edu/working-fsu/prospective-employees" target="_blank">https://hr.fsu.edu/working-fsu/prospective-employees</a>" target="_blank" &gt;Learn more&lt;/a&gt; about our university and campuses.&lt;/p&gt;Anticipated Salary Range &lt;p&gt;Anticipated salary: $36,250&lt;/p&gt;FSU Total Rewards &lt;p&gt;FSU offers a robust Total Rewards package. Visit our &lt;a href="<a href="https://hr.fsu.edu/total-rewards" target="_blank">https://hr.fsu.edu/total-rewards</a>" target="_blank" &gt;website&lt;/a&gt; to learn more about our Compensation, Benefits, Wellness, Recognition, and Employee Development programs.&lt;br /&gt;&lt;br /&gt;Use our &lt;a href="<a href="https://hr.fsu.edu/total-rewards/compensation-services/total-compensation-calculator" target="_blank">https://hr.fsu.edu/total-rewards/compensation-services/total-compensati…</a>" target="_blank" &gt;interactive tool&lt;/a&gt; to calculate Total Compensation options based on potential salary, benefits and retirement contributions, earned leave, and other employment-related perks.&lt;/p&gt;How To Apply &lt;p&gt;If qualified and interested in a specific job opening as advertised, apply to Florida State University at <a href="https://jobs.fsu.edu" target="_blank">https://jobs.fsu.edu</a>. If you are a current FSU employee, apply via myFSU &gt; Self Service.&lt;br /&gt;&lt;br /&gt;Applicants are required to complete the online application with all applicable information. Applications must include all work history up to ten years, and education details even if attaching a resume.&lt;/p&gt;&lt;p&gt;Applicants must attach a resume to their online application.&lt;/p&gt;Veterans&amp;#39; Preference &lt;p&gt;Certain service members and veterans, and the spouses and family members of such service members and veterans, receive preference and priority, and certain service members may be eligible to receive waivers for post secondary educational requirements, in employment by the state and its political subdivisions and are encouraged to apply for the positions being filled. Veterans&amp;#39; Preference applies to University Support Personnel System (USPS) positions only.&lt;p&gt;&lt;/p&gt;&lt;/p&gt;&lt;p&gt;IMPORTANT: To claim Veterans&amp;#39; Preference, select "yes" to the question on the application questionnaire and upload a DD-214 (or equivalent), the Veterans&amp;#39; Preference Certification form, and other documentation if applicable with your online application before midnight of the position closing date.&lt;p&gt;&lt;/p&gt;&lt;/p&gt;&lt;p&gt;Click the links for &lt;a href="<a href="https://hr.fsu.edu/sections/employment-recruitment-services/veterans-preference" target="_blank">https://hr.fsu.edu/sections/employment-recruitment-services/veterans-pr…</a>" target="_blank" &gt;eligibility information&lt;/a&gt; and &lt;a href="<a href="https://hr.fsu.edu/sites/g/files/upcbnu2186/files/PDF/Publications/employment/categories-documentation-to-claim-preference.pdf" target="_blank">https://hr.fsu.edu/sites/g/files/upcbnu2186/files/PDF/Publications/empl…</a>" target="_blank" &gt;required documentation&lt;/a&gt;, or call FSU Human Resources at (850) 644-6034.&lt;/p&gt;Considerations &lt;p&gt;This is an USPS (University Support Personnel System) position.&lt;/p&gt;&lt;p&gt;This position requires successful completion of a &lt;a href="<a href="https://policies.vpfa.fsu.edu/policies-and-procedures/faculty-staff/employment-recruitment#B11" target="_blank">https://policies.vpfa.fsu.edu/policies-and-procedures/faculty-staff/emp…</a>" &gt;criminal history background check&lt;/a&gt;.&lt;/p&gt;&lt;p&gt;The ability to maintain punctuality and adhere to a set schedule in order to serve customers during business hours is essential. This position&amp;#39;s standard schedule prohibits remote work due to the required in-person customer service.&lt;/p&gt;&lt;p&gt;This position is being re-advertised. Previous applicants need not reapply.&lt;/p&gt;Equal Employment Opportunity &lt;p&gt;An Equal Opportunity/Access/Affirmative Action/Pro Disabled &amp;amp; Veteran Employer. &lt;/p&gt;&lt;p&gt;FSU&amp;#39;s Equal Opportunity Statement can be accessed at: &lt;a href="<a href="https://hr.fsu.edu/sites/g/files/upcbnu2186/files/PDF/Publications/diversity/EEO_Statement.pdf" target="_blank">https://hr.fsu.edu/sites/g/files/upcbnu2186/files/PDF/Publications/dive…</a>" &gt;<a href="https://hr.fsu.edu/sites/g/files/upcbnu2186/files/PDF/Publications/diversity/EEO_Statement.pdf&lt;/a&gt;.&lt;/p&amp;gt" target="_blank">https://hr.fsu.edu/sites/g/files/upcbnu2186/files/PDF/Publications/dive…</a>;

Program Associate - Office of Human Resources

<h3>Job Description</h3>
Job Description
StretchLab is currently seeking a high energy, passion-filled and sales motivated individual that is fitness-minded and has a love for community and our brand!&nbsp;
Founded in 2015 in Venice, California, StretchLab is the industry leader in offering one-on-one assisted stretching. With Co-Founders coming from the Personal Training industry, Stretch Lab has created a variety of offerings to empower clients to ‘Live Long’. StretchLab has gathered a team of experts already certified in an array of related fields – physical therapy, chiropractic medicine, yoga, pilates, and more – and brought in the world’s leading authority on stretching and flexibility to deliver on the promise of having the finest team of stretching professionals gathered anywhere. StretchLab’s proprietary Flexologist ™ training ensures that their clients receive a world-class stretching session.
Position:
The purpose of the Sales Representative is to assist the General Manager with new membership sales by bringing new members to the studio and booking them into Intro Classes. The Sales Representative also assists with retaining current members. Fitness knowledge or background is preferred but not required.
Responsibilities:
<ul>
<li>Assist the General Manager with the sales process of lead generation, follow up, and close</li>
<li>Book and confirm intro classes</li>
<li>Manage the front desk to greet and check-in clients and prospects when they enter the studio</li>
<li>Conduct tours of the facility while establishing a relationship and targeting an individual’s needs and wants</li>
<li>Maintain an acceptable level of personal sales production</li>
<li>Emphasize and enforce the objectives of the club as a fitness and wellness provider</li>
<li>Present available services to current or prospective members</li>
<li>Book quality appointments to achieve monthly sales quota and follow-up with leads and missed intro classes</li>
<li>Participate in special events (health fairs, grand openings, marathons, and community and hospital events) to promote the club</li>
<li>Ensure the studio is clean and tidy</li>
<li>Other duties as assigned</li>
</ul>
Requirements:
<ul>
<li>Excellent sales, communication, and customer service skills required</li>
<li>Goal-oriented with an ability to achieve sales in memberships for one-on-one and group assisted stretch and retail</li>
<li>Ability to learn and use the ClubReady software system</li>
<li>Ability to stand or sit for up to 8 hours throughout the workday</li>
<li>Must be fluent in English and have excellent communication skills via in person, phone and email</li>
<li>Must be able to work under pressure and meet tight deadlines</li>
<li>Must have proficient computer skills</li>
<li>Daily and/or occasional travel may be required</li>
</ul>
Compensation &amp; Perks:
<ul>
<li>Competitive compensation based on experience</li>
<li>Free or discounted memberships</li>
<li>Commission paid on sales</li>
<li>Opportunity for a bonus based on performance</li>
<li>Huge opportunities for growth within the studios, including additional sales and management opportunities</li>
</ul>
Company DescriptionFounded in 2015 in Venice, California, StretchLab is the industry leader in offering one-on-one assisted stretching. With Co-Founders coming from the Personal Training industry, Stretch Lab has created a variety of offerings to empower clients to ‘Live Long’. StretchLab has gathered a team of experts already certified in an array of related fields – physical therapy, chiropractic medicine, yoga, Pilates, and more – and brought in the world’s leading authority on stretching and flexibility to deliver on the promise of having the finest team of stretching professionals gathered anywhere. StretchLab’s proprietary Flexologist TM training ensures that their clients receive a world-class stretching session. 
<h3>Company Description</h3>
Founded in 2015 in Venice, California, StretchLab is the industry leader in offering one-on-one assisted stretching. With Co-Founders coming from the Personal Training industry, Stretch Lab has created a variety of offerings to empower clients to ‘Live Long’. StretchLab has gathered a team of experts already certified in an array of related fields – physical therapy, chiropractic medicine, yoga, Pilates, and more – and brought in the world’s leading authority on stretching and flexibility to deliver on the promise of having the finest team of stretching professionals gathered anywhere. StretchLab’s proprietary Flexologist TM training ensures that their clients receive a world-class stretching session.

Membership Sales Associate

<h3>Job Description</h3>
Job DescriptionDescription:
 
Tramec Continental Aero is currently seeking a Receiving Manager.
 
Tramec Continental Aero is a part of the Tramec Holdings family, which has facilities located throughout the United States. Along with competitive pay and a bonus program, we offer medical &amp; RX, dental, vision, life insurance, company matching 401(k), company matching HSA, paid vacations, 10 paid holiday's, EAP, gym credit, $1,000 perfect attendance bonus, $500 referral bonus, on-demand pay, company paid uniforms, RX safety glasses program, work boot program, tuition reimbursement, internal training opportunities, plus much more! 
 
Summary:
Tramec Continental Aero, located in Alsip, Illinois, is a leading fastener distribution company primarily dealing with internally threaded fasteners. The Receiving Manager will be responsible for all aspects of the Receiving Department, and freight put-away. With a hands-on approach, your goal will be to increase operational efficiencies, promote and enforce a safe work environment, and to determine the acceptability of product through quality inspections.
 
Managerial Responsibilities:
<ul>
<li>Assists in Hiring and training front-line employees.</li>
<li>Organizes, directs, and oversees the schedules and work of front-line employees.</li>
<li>Provides constructive and timely performance evaluations. Informally</li>
<li>Assist in handling discipline and termination of employees in accordance with company policy. </li>
</ul>
Duties and Responsibilities:
<ul>
<li>Collaborates with other managers to coordinate activities in and among departments. </li>
<li>Scheduling and work assignments</li>
<li>Create Put-Away spreadsheets for all inbound product</li>
<li>Assists in performing quality inspection for all inbound shipments</li>
<li>Weigh and wrap pallets</li>
<li>Load and unload trailers and containers</li>
<li>Inventory Control – Product placement in locations</li>
<li>Maintains and keeps a clean and organized dock area.</li>
<li>Collects, evaluates, analyzes, and assesses Receiving data.</li>
<li>Regularly inspects and evaluates products for quality and defects.</li>
<li>Identifies and corrects problems and inefficiencies in process, materials, equipment, or skills. </li>
<li>Ensures compliance with federal, state, local, and organizational laws, regulations, guidelines, and best practices including those related to safety and health.</li>
<li>Develops and implements procedures and strategies to ensure a safe work environment. </li>
<li>Collaborates with other departmental managers to develop and execute budget.</li>
<li>Performs other duties as assigned. </li>
</ul>
Requirements:
<ul>
<li>Excellent organizational skills and attention to detail.</li>
<li>Excellent time management skills with a proven ability to meet deadlines.</li>
<li>Strong analytical and problem-solving skills.</li>
<li>Strong supervisory and leadership skills.</li>
<li>Ability to function well in a high-paced and at times stressful environment.</li>
<li>Thorough understanding of safety and health laws, regulations, and policies.</li>
<li>Thorough understanding of raw materials, production processes, quality control, cost management, and other effective manufacturing and distribution techniques.</li>
<li>Proficient with Microsoft Office Suite or related software.</li>
<li>Experienced forklift operator on sit-down, stand-up, and stockpikers.</li>
</ul>
Education and Experience:
<ul>
<li>Associate’s degree in related field, or equivalent industry work experience required.</li>
<li>At least two years of supervisory experience highly preferred.</li>
</ul>
Physical Requirements:
<ul>
<li>Prolonged periods of standing and walking through the warehouse. </li>
<li>Prolonged periods of sitting at a desk working on computers.</li>
<li>Must be able to lift 45 pounds at times. </li>
<li>Visual acuity to inspect products and machinery. </li>
</ul>
 
We participate in E-Verify. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. 
 
EOE
#ZR

Receiving Manager

<h3>Job Description</h3>
Job Description
OnePeak Medical is seeking a motivated Practice Supervisor who values a healthy work environment and has an interest in changing lives through an innovative approach to health and wellness to lead our Siskiyou Clinic!
THIS POSITION REQUIRES PAST MEDICAL ASSISTANT EXPERIENCE
Competitive wage and excellent monthly bonus potential
THE ONEPEAK WAY | Grow Gracefully through changing lives rather than simply seeing patients.
MISSION | To provide our patients a unique wellness experience that redefines primary care through innovative, integrated health practices and services geared towards optimal health and well-being.
VISION | A healthcare system which believes in, accepts and values all evidence-informed practices and identifies the relationships between health, mind, body and spirit.
VALUES | TRIBE
<ul>
<li>TEAMWORK. Collaborating to create a meaningful OnePeak experience</li>
<li>RESPECT. Listening without judgment and communicating with positive intent</li>
<li>INFORMED. Communicating, educating, and owning essential information</li>
<li>BALANCE. Celebrating an environment that is diverse, inclusive, and encourages a healthy mind, body &amp; spirit</li>
<li>EXCELLENCE. Boldly expecting the best and being empowered to deliver</li>
</ul>
Job Summary: 
As a LEADER in the OnePeak Medical Tribe, we are caregivers at heart, whether caring for patients directly or supporting those who do. Every team member contributes to our mission of providing a unique wellness experience that redefines primary care through innovative, integrated health services geared toward optimal health and well-being. You will join a mission-driven company dedicated to innovation, growth, and supporting our frontline caregivers with the best and most up-to-date resources available so they can do what they do best.
THE PRACTICE SUPERVISOR IS A PRACTICE MANAGER IN TRAINING; DUTIES MIRROR THE PRACTICE MANAGER. 
Responsibilities: 
<ul>
<li>Successful management of the day-to-day clinic operations</li>
<li>Ensure the office is staffed appropriately and providers' schedules are optimized</li>
<li>Verify that clinic staff &amp; new employees receive the required documents, training, login, onboarding, and a clear understanding of the OnePeak mission, vision, and culture.</li>
<li>Place high importance on employee retention and engagement through constant focus on staff development through continuous coaching, delegating, embracing change, adapting to cultural differences, relationship building, and always promoting the OnePeak culture.</li>
<li>Ensure Medical Assistants and Front Desk complete all tasks before leaving for the day. If they cannot complete tasks for some reason, enlist help or assistance to complete them.</li>
<li>Address and resolve staff issues, conflicts, or concerns in a timely and efficient manner</li>
<li>Keep in constant communication with staff members and providers to see how they are doing/if you can help/address questions/concerns.</li>
<li>Provide backup and support to front and back offices as needed</li>
<li>Handle communication regarding billing and scheduling errors</li>
<li>Review providers’ schedules for current and next week to ensure all spots are being filled</li>
<li>Make sure the front desk is maintaining a waitlist for any providers booked out two weeks or more</li>
<li>Manage overtime, timecards, time out, and time off requests of staff in your clinic</li>
<li>Ensure all staff receive appropriate breaks, time out, etc</li>
<li>Ensure no staff members have unapproved overtime (this may require you to step in and cover for staff that are in OT)</li>
<li>Review inventory and verify that the office is stocked with supplies needed for all upcoming appointments</li>
<li>Perform all duties and responsibilities in EHR/EPM following standardized protocols</li>
<li>Send weekly marketing content to the marketing department</li>
<li>Send weekly updates to the operations and facilities teams</li>
<li>Maintain the office space/facility as needed</li>
<li>Address any patient complaints in a timely, professional manner</li>
<li>Coordinate with the operations team and upper administration to carry out our strategic vision</li>
<li>Ensure that Nutrition &amp; Fitness staff and Medical Assistants are prepping charts one day in advance</li>
<li>Monitor faxes/documents and assist when able</li>
<li>Other administrative tasks and duties assigned</li>
</ul>
Qualifications: 
<ul>
<li>Embody the One Peak T.R.I.B.E. (Teamwork, Respect, Informed, Balance, Excellence) values</li>
<li>Hold self and others accountable for measurable high-quality, timely, and cost-effective results</li>
<li>Determines objectives, sets priorities, and delegates work</li>
<li>Accepts responsibility for mistakes, and complies with established control systems and rules</li>
<li>Must excel in working effectively and communicating with providers, patients, and staff</li>
<li>Superior emotional intelligence competencies in areas of self-awareness, self-management, social awareness, and relationship management</li>
<li>Ability to communicate and influence change effectively in both written and oral form</li>
<li>Exhibits confidence in self and others; inspires and motivates self and others to perform well</li>
<li>Treats others with respect, keeps commitments, and upholds company core values</li>
<li>Good judgment with the ability to make timely and sound decisions</li>
<li>Exhibits an attitude toward continuous improvement and a standard of excellence in customer service</li>
<li>Looks for ways to develop strategies and standards to improve processes and quality assurance</li>
<li>Strong interpersonal skills, proven leadership skills, and exhibit a high level of professionalism</li>
<li>Excellent listening ability with a willingness to accept constructive feedback</li>
<li>Demonstrates personal responsibility for keeping up with current industry information</li>
<li>Desire to expand knowledge, skillset and ensure contribution to organizational success</li>
<li>Able to problem solve and provide leadership in solving difficult employee relations issues</li>
<li>Must adhere to the standards of patient confidentiality as outlined by HIPAA</li>
<li>Ability to manage and maintain sensitive information in a confidential manner</li>
<li>Excellent conflict management experience</li>
<li>Proficient in MS Office and computer systems (e.g., patient management software)</li>
<li>Excellent time management skills with an ability to multi-task, prioritize and organize workloads to ensure timeframes are met</li>
<li>Professional and courteous in tone and information delivery</li>
<li>Be flexible to meet business needs and potentially travel to other clinics</li>
<li>Be prepared to drive a personal vehicle on behalf of the company, requiring successful completion of a motor vehicle history check, possession of a current, valid driver's license, and proper vehicle registration and insurance as per state laws</li>
<li>Ability to travel on occasion (1-2 hours one way to other clinics) as needed</li>
</ul>
Education and Experience: 
<ul>
<li>High school diploma or equivalent – Required</li>
<li>Minimum of 1 year of Lead or Supervisory experience (preferably Primary Care) - Required</li>
<li>Current BLS and /or CPR/AED Certification – Required</li>
<li>Recent medical assistant experience, minimum of 6 months – Strongly Preferred</li>
<li>Associate college degree in a medical field – Strongly preferred</li>
<li>CMA (Certified Medical Assistant) Certification – Strongly preferred</li>
<li>CPT (Certified Phlebotomist Technician) Certification – Strongly preferred</li>
</ul>
About Our Benefits:
<ul>
<li>Medical, Dental, Vision, Life Insurance</li>
<li>Voluntary Critical Illness, Accident, and LTD Plans</li>
<li>Flexible Spending Account (FSA) and Dependent Care Assistance Program (DCAP)</li>
<li>401(k) Retirement Plan with Company Match</li>
<li>Paid Time Off and Paid Holidays</li>
<li>Paid Parental Leave</li>
<li>Peak Bucks</li>
<li>Employee, Friends and Family Discounts</li>
</ul>
Company DescriptionFounded by Nisha Jackson, Ph.D. in 2015, OnePeak Medical is redefining primary care by offering patients a unique care model that integrates traditional primary care alongside preventive medicine geared towards optimal health and well-being. Our healthcare providers understand that this approach to medicine leads to faster results, better outcomes, and ultimately saves our patients time and money. OnePeak Medical strives to pave the way for a healthcare system that accepts and values all evidence-informed practices and identifies the relationship between health, mind, body, and spirit. OnePeak offers: • Primary care for men and women, • Annual physical exams, • Nutrient IVs &amp; injections, • Hormone testing &amp; balancing (including bioidentical hormone pellets), • Autoimmune testing &amp; treatments, • Weight loss &amp; nutritional consulting, • PRP (platelet rich plasma) therapy, • Anti-aging &amp; aesthetics services, • All-natural nutritional supplements, • And more. 
<h3>Company Description</h3>
Founded by Nisha Jackson, Ph.D. in 2015, OnePeak Medical is redefining primary care by offering patients a unique care model that integrates traditional primary care alongside preventive medicine geared towards optimal health and well-being. Our healthcare providers understand that this approach to medicine leads to faster results, better outcomes, and ultimately saves our patients time and money.\r\n \r\nOnePeak Medical strives to pave the way for a healthcare system that accepts and values all evidence-informed practices and identifies the relationship between health, mind, body, and spirit.\r\n\r\nOnePeak offers:\r\n\r\n• Primary care for men and women,\r\n• Annual physical exams,\r\n• Nutrient IVs &amp; injections,\r\n• Hormone testing &amp; balancing (including bioidentical hormone pellets),\r\n• Autoimmune testing &amp; treatments,\r\n• Weight loss &amp; nutritional consulting,\r\n• PRP (platelet rich plasma) therapy,\r\n• Anti-aging &amp; aesthetics services,\r\n• All-natural nutritional supplements,\r\n• And more.

Practice Supervisor

<h3>Job Description</h3>
Job Description
Shanty Creek Resorts is committed to providing our guests a unique Up North experience. Our friendly, caring staff welcomes guests with exceptional service and old-fashioned hospitality. We believe honest, long-lasting relationships with our guests, employees, neighbors, and our surrounding environment allow us to grow our business.
Position Summary:
The Reservations Assistant Manager is responsible for assisting the Director of Reservations in leading the Reservations Department to ensure efficient and accurate operations by providing direct support to the Reservations department carrying out duties as assigned by the Director of Reservations. The role focuses on learning all aspects of social and group reservation processes as well as managing and supporting the Director of Reservations, Social Sales and Group Reservations Agents. The Reservations Assistant Manager collaborates with and works strategically with the Director of Reservations to achieve/exceed the Resort's budgeted goals.
Position Duties/Responsibilities:
<ul>
<li>Pulls weekly data reports from the resorts PMS, Revinate golf system, and external resources and exports into Excel worksheets.</li>
<li>Researches changes in basic data. Working with group sales on any rate or room night issues.</li>
<li>Key in transient room rates and packages as Director of Reservations determines.</li>
<li>Maintain log on all Maestro rate yields.</li>
<li>Monitor room assignments for optimal front desk and housekeeping operational efficiency.</li>
<li>Prepares packages for social arrivals and audits group package set up / arrival readiness</li>
<li>Keeps current business standards and office procedures in place while implementing. </li>
<li>Coordinates and attends meetings to take minutes and assist with presentations as needed.</li>
<li>Creates, prepares, and distributes business documents as required.</li>
<li>Prepares daily, weekly, and monthly reports as requested by the Director of Reservations and distributes as required.</li>
<li>Identify and establish best practices for department efficiencies and service standards.</li>
<li>Administrative duties include: answering telephone, typing correspondence, retrieving and distributing mail, among other duties as assigned. Collaborate, support and work strategically with Director of Reservations</li>
<li>Other duties as assigned.</li>
</ul>
Guest Service/Conduct:
Personal and professional accountability is an important aspect of employment with Shanty Creek Resorts. To that end, all Shanty Creek employees are required to adhere to Resort policies and standards of conduct while providing our guests with the highest level of service possible. No matter their position, all members of our staff may have opportunities to interact with our guests on a daily basis, therefore all employees must:
<ul>
<li>Meet, on a daily basis, the personal appearance and uniform standards as identified by the Shanty Creek Resorts Employee Handbook.</li>
<li>Utilize all tools provided to ensure that prompt and correct service and information is being given to our guests.</li>
<li>Conduct themselves in a professional manner at all times, maintaining the highest standards of guest service in their interactions with fellow employees, vendors, and most importantly our guests.</li>
<li>This position requires extensive guest contact and decisions that directly affect the experience of Shanty Creek Resorts’ group clients. Adherence to the Resorts’ standards of service is critical to the success of the incumbent.</li>
</ul>
Professional Experience:
This position benefits from 6 to 12 months of professional experience in reservations or front desk in a hotel/resort setting. 
Education:
A minimum of a High School Diploma or equivalent is required for this position, Associate’s Degree in related field is preferred. 
Required Skills:
<ul>
<li>Strong oral and written communication skills are required.</li>
<li>Must have excellent typing skills (45 wpm minimum)</li>
</ul>
Working Conditions:
The physical demands and work environment described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
<ul>
<li>This position works primarily indoors, but some outdoor exposure may be expected. </li>
</ul>

Assistant Reservations Manager

<h3>Job Description</h3>
Job Description
Job Summary
We are a small Medical Practice. We are looking for a Medical Office Manager and Billing Specialist to help update our office procedures and keep the clinic running smoothly, and work with Medical Blling and Coding. We are a small office so you will be helping with many different aspects to help run smoothly.
In this role, you oversee front office staff by setting schedules, approving payroll, and enforcing compliance with HIPAA regulations. Other responsibilities include supervising the creation of electronic health records, which are essential to proper patient care, and assisting with insurance authorizations or medical billing. Applicants should have a degree in healthcare administration and experience working in a medical office.
Duties and Responsibilities
<ul>
<li>Schedule and oversee front desk staff</li>
<li>Prepare payroll and approve overtime</li>
<li>Supervise the creation of patient records</li>
<li>Update office procedures</li>
<li>Assist with insurance authorizations and medical billing</li>
<li>Maintain provider schedule</li>
<li>Ensure compliance with HIPAA as well as internal policies</li>
<li>Assist with receptionist tasks as needed</li>
</ul>
Requirements and Qualifications
<ul>
<li>Bachelor's degree in healthcare administration, business administration, or a relevant field (or associate degree and equivalent experience)</li>
<li>Experience working in a medical office, preferably in a supervisory role</li>
<li>Familiarity with medical terminology</li>
<li>Organizational skills</li>
<li>Basic computer skills</li>
</ul>
Company DescriptionDr. Douglas Chin’s extensive medical and scientific training at the world’s finest institutions has made him one of the premier hand surgeons in the San Francisco Bay Area. A graduate of Harvard College, where Dr. Chin studied under no fewer than three Nobel Prize winners, Dr. Chin attended the Massachusetts Institute of Technology and Harvard Medical School, where he received both medical and graduate degrees. Dr. Chin then received his general surgery training at New York University and Bellevue Hospital prior to completing his plastic surgery residency at the internationally renowned NYU Institute of Reconstructive Plastic Surgery. Dr. Chin’s exceptional skills allowed him to study under some of the world’s finest hand surgeons, orthopedic surgeons, microsurgeons, and reconstructive surgeons. 
<h3>Company Description</h3>
Dr. Douglas Chin’s extensive medical and scientific training at the world’s finest institutions has made him one of the premier hand surgeons in the San Francisco Bay Area. A graduate of Harvard College, where Dr. Chin studied under no fewer than three Nobel Prize winners, Dr. Chin attended the Massachusetts Institute of Technology and Harvard Medical School, where he received both medical and graduate degrees. Dr. Chin then received his general surgery training at New York University and Bellevue Hospital prior to completing his plastic surgery residency at the internationally renowned NYU Institute of Reconstructive Plastic Surgery. Dr. Chin’s exceptional skills allowed him to study under some of the world’s finest hand surgeons, orthopedic surgeons, microsurgeons, and reconstructive surgeons.

15 Front Desk Associate Jobs