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<h3>Job Description</h3>
Make a difference in the lives of others while personally thriving!
Join Bridge Senior Living – a certified Great Place to Work!
Now Hiring! PRN Front Desk/Concierge!
Community conveniently located on FAST Fayetteville Area System of Transit
What you can expect as a Front Desk/Concierge:
<ul>
<li>$1,000 Employee Referral Bonus </li>
<li>Tuition reimbursement </li>
<li>Competitive pay </li>
<li>401(k) with company match </li>
<li>Next Day Pay with PayActiv! </li>
<li>Excellent Benefits </li>
<li>The friendliest leaders and teammates!</li>
</ul>
Qualifications of an ideal Front Desk/Concierge:
<ul>
<li>High school diploma or equivalent (GED) </li>
<li>CPR Certified </li>
<li>At least 1 year of related work experience </li>
</ul>
Front Desk/Concierge Job Summary:
A Front Desk/Concierge is responsible for meeting and greeting residents and visitors while handling a variety of clerical duties.
<ul>
<li>Greet and assist Residents and visitors in a polished and professional manner </li>
<li>Manage the front desk sign-in and sign-out process for visitors and vendors. </li>
<li>Handle and direct incoming phone calls. </li>
<li>Inform Residents or staff of the arrival of guests, packages, and deliveries. </li>
<li>Accommodate Residents’ requests for assistance - referring to other staff as necessary.</li>
</ul>
EEO Statement:
Bridge Senior Living is an equal opportunity employer. We are united by our pillars to Show Love, Exceed Expectations, Protect with Care and Serve with Purpose. We celebrate diversity and are committed to creating an inclusive environment where all associates have a strong sense of belonging. All qualified applicants will be considered for employment without regard to race, color, religion, gender, gender identity or expression, family/marital status, sexual orientation, national origin, genetics, neurodiversity, disability, age, veteran status, or any other status protected by law.

Concierge

<h3>Job Description</h3>
DISCOVER YOUR PURPOSE!
At Discovery Village at Tampa Palms, a thriving Discovery Senior Living community, we have meaningful job opportunities with the ability to make a difference in the lives of our residents. 
About Discovery Senior Living
Discovery Senior Living ranks prominently among the 5 largest senior housing providers in the US and is nationally renowned for luxury senior-living communities. With over 250 communities in nearly 40 states, and 15,000 dedicated employees, Discovery Senior Living is one the largest and fastest growing senior living companies in the United States. Recognized as a Great Place to Work, Discovery continues its rapid growth trajectory to lead the industry all while retaining our family-first culture. 
We offer rewarding career opportunities that include:
<ul>
<li>Competitive wages </li>
<li>Access to wages before payday </li>
<li>Flexible scheduling options with full-time and part-time hours </li>
<li>Paid time off and Holidays (full-time) </li>
<li>Comprehensive benefit package including health, dental, vision, life and disability insurances (full-time) </li>
<li>401(K) with employer matching </li>
<li>Paid training </li>
<li>Opportunities for advancement </li>
<li>Meals and uniforms </li>
<li>Employee Assistance Program</li>
</ul>
Our community is looking for a Concierge to join our team.
The Concierge is responsible for greeting guests, residents, and employees, managing both external and internal calls, taking and communicating messages and providing information of a general nature.
Responsibilities:
<ul>
<li>Carries out telephone answering and reception duties as required.</li>
<li>Takes complete messages with pertinent information and communicates messages to the intended recipient.</li>
<li>Greets residents and visitors. Answers inquiries and gives directions.</li>
<li>Collates brochures for the marketing department.</li>
<li>Prepares meal tickets for team members and family members, tallies meal count sheets for the Dining staff.</li>
<li>Updates the Resident Phone List and Roster and Move-In and Move-Out Register daily; Guest and Sign-In Logs as necessary.</li>
<li>Manages appointments for residents and family members such as but not limited to hairdresser, transportation, etc.</li>
<li>Maintains and keeps desk and entry area neat and organized.</li>
<li>Organizes, distributes mail to residents, Executive Director and Department Coordinators.</li>
<li>Maintains resident forms for miscellaneous credits.</li>
<li>Maintains adherence to all company personnel policies and established operating policies and procedures.</li>
<li>Other duties as assigned.</li>
</ul>
Qualifications:
<ul>
<li>High school diploma or general education degree (GED) preferred.</li>
<li>One to three years customer service experience and/or training; or equivalent combination of education and experience.</li>
</ul>
If having a direct impact on the lives of others is appealing to you, apply today and join our team!
EOE D/V

<h3>Job Description</h3>
Description:
AT INDIGO ROAD...
Our goal is to be the best job you'll ever have in the hospitality industry. No joke, it’s what we truly aim for. We believe that by taking care of you, you'll best take care of our guests. It's working. In addition to generous benefits and job openings across 30+ locations, we have internal growth opportunities for everyone who wants it. But most of all, we have heart.
Founded in 2009 by Steve Palmer, IRHG sets itself apart in the industry by fostering an environment where our people come first. We want to meet you. Come join us in our mission to change the hospitality industry, forever.

WHY THE FLATIRON HOTEL
The 71 room Flat Iron Hotel is an adaptive re-use of Asheville, North Carolina’s iconic, downtown landmark, the Flat Iron building which was erected in 1927. The new hotel within the historic Flat Iron will also include a restaurant/cafe, rooftop, speakeasy, banquet space, and shared work space.

AS A CONCIERGE
The Flatiron Hotel is seeking a highly motivated and detail-oriented individual to join our front desk team as a Concierge. In this key role, you will be playing a vital role in ensuring their comfort and satisfaction throughout their stay.

What we will ask of you:
<ul>
<li>Greeting guests/customers</li>
<li>Manage guest/customer complaints</li>
<li>Taking messages</li>
<li>Managing mail, luggage and deliveries</li>
<li>Perform basic administrative/secretarial/reception duties</li>
<li>Running errands to assist guests</li>
<li>Arranging transportation and excursions upon visitor request</li>
<li>Provide information and recommendations on local features, attractions, shopping, restaurants, dining, entertainment, nightlife, and recreation</li>
<li>Arranging tours and activities</li>
<li>Making dinner/event reservations for guests</li>
<li>Obtaining tickets for events</li>
<li>Arranging special services</li>
<li>Providing or arranging for general business services for guests</li>
<li>Managing customer/guest requests for housekeeping and/or maintenance</li>
<li>Develop network of contacts, service providers and businesses within their communities to serve guests</li>
<li>Proficiency in Microsoft Word, Outlook and Excel preferred.</li>
</ul>
Requirements:
Other Duties and Responsibilities:
<ul>
<li>Strive to maintain personal, staff and guest safety. Reporting any incidents in a timely manner.</li>
<li>Participates in activities and meetings.</li>
<li>Hours Required: Thirty to Forty hours over a five-day period; flexible; days and times may vary based on needs of hotel. Hours based on business volume and needs, most weekends required.</li>
<li>All other duties as assigned.</li>
</ul>
Requirements for Success:
<ul>
<li>One or more years of employment in similar position or equivalent preferred</li>
<li>Additional education, training, or certification preferred</li>
<li>Positive, friendly, and enthusiastic mindset with an excellent record of hotel management</li>
<li>Ability to communicate effectively with fellow leaders, managers, employees, and all guests</li>
<li>Strong problem management skills with accuracy in quickly handling emergency situations and providing solutions</li>
<li>Must be able to work days, nights, weekends and holidays</li>
<li>Ability to constantly stand and walk with occasional stooping, kneeling, ascending, reaching, pushing, pulling, or lifting</li>
</ul>
The above job description is not an exhaustive list of all the duties and responsibilities of the position, nor should it be construed as a contract. As with all positions at The Indigo Road Hospitality Group, employment is “at will” or voluntary on both the part of the employee or employer. That means employment can be terminated by either party with or without notice and/or with or without cause.

The Indigo Road Hospitality Group is an equal opportunity employer. We will not discriminate against employees or applicants for employment on any basis prohibited by federal, state, or local laws. This policy governs all aspects of employment, including selection, job assignment, compensation, promotion, discipline, termination, and access to benefits and training.

<h3>Job Description</h3>
Company Description
Do you have HEART? We are looking for individuals who can embrace our mission to purposely brighten and enrich the lives of those we serve with HEART; Hospitality, Excellence, Appreciation, Respect &amp; Teamwork. In this role you will be responsible for providing assistance to residents, guests and vendors in the community.
Job Description
<ul>
<li>Greet residents and provide general assistance to visitors, prospective residents, and families.</li>
<li>Answer telephone calls.</li>
<li>You may be asked to ensure the safety of the residents and property by monitoring surveillance cameras, door alarms, life safety systems, building alarms and investigating any unusual activity.</li>
<li>Process reports for such things as work orders, incidents and concerns.</li>
<li>You will receive packages, plants, prescription drugs, etc. and deliver or hold as requested. </li>
<li>Maintain the sign in/out log for the issuance of community keys, and gate passes.</li>
<li>You will assist other departments with administrative functions.</li>
<li>Ensure that resident/family/employee concerns receive timely response and follow up, thus striving to provide a high level of customer satisfaction.</li>
<li>Maintain a positive and professional demeanor toward all residents, visitors and co-workers.</li>
</ul>
Qualifications
<ul>
<li>Three (3) months of related experience is preferred.</li>
<li>You need to be able to communicate clearly and effectively in English.</li>
<li>You have highly proficient computer skills. Proficiency with Outlook, Excel and Word is required.</li>
<li>You are compassionate, professional, kind, engaging, empathetic and helpful.</li>
<li>You have the ability to work as a part of a team and handle multiple tasks efficiently.</li>
<li>You possess the ability to make independent decisions when circumstances warrant such action.</li>
<li>You can maintain a positive and friendly demeanor toward the residents and your co-workers.</li>
</ul>
Additional Information
Senior Lifestyle offers a comprehensive benefits plan to eligible team members including health, dental, vision, retirement benefits, short-term disability, long-term disability, and paid time off. All Senior Lifestyle positions are eligible to use DailyPay, an application that allows you to access your earned but unpaid wages before your next payday. Senior Lifestyle requires that all employees provide proof of COVID-19 vaccination unless exempt due to medical, religious, or personal beliefs. Government requirements or exclusions may apply.

<h3>Job Description</h3>
Company Description
Just east of the Pacific and slightly north of Expectation.
 Welcome to Fairmont Grand Del Mar. An elegant tribute to classic Mediterranean estate, seamlessly fusing old-world charm with modern luxury. Here, an award-winning, Renaissance-inspired spa, critically acclaimed dining, exclusive boutique shopping and championship golf course.
Growth and advancement is not only available, it is actively encouraged. We promote a balanced life for our colleagues, continuously seeking new ways to improve our environment and to support our beautiful home of San Diego.
Job Description
Rate of Pay: $21.22/hr
Responsibilities: The Concierge department is the guest experience hub of the resort. The expectations of this role are to offer a friendly, timely, uncomplicated service oriented responses to any requests, always taking the initiative to go above and beyond. Our goal is to provide guests with a personalized experience curated just for them to ensure a unique and unforgettable experience. We are committed to problem solving, ownership, guest satisfaction and team work and live to our mission of turning Moments into memories for our guests.
<ul>
<li>Consistently offer professional, friendly and engaging service.</li>
<li>Handle Guest concerns and react quickly, logging and notifying proper areas/departments.</li>
<li>Establish and maintain an effective communication process with all departments, in particular with Front Office, Housekeeping and F&amp;B, Engineering</li>
<li>Respond to all emails in the Concierge inbox as well as your personal inbox in a timely and professional manner adhering to Forbes timeliness + professionalism standards</li>
<li>Monitors and responds to guest Kipsu text messages within the Forbes standard time frame (3mins)</li>
<li>Respond to all incoming calls using proper telephone etiquette</li>
<li>Properly log and detail all guest bookings in ALICE and always provide a printed itinerary upon arrival in compliance with Forbes standards</li>
<li>Carefully complete billing procedures daily to ensure revenue is posted for third party vendors such as transportation, florals, etc.</li>
<li>Will ensure that guest attention is the utmost priority during moments of engagement.</li>
<li>Will demonstrate the Fairmont Brand Standards at all times by actively engaging our guests.</li>
<li>Will consistently follow the service essentials for front office while performing your duties and ensuring guest satisfaction.</li>
<li>Will foster and maintain respectful and professional relationships with hotels third party vendors always remembering you are a direct reflection of the Fairmont Grand Del Mar</li>
<li>Will never say no to a guest request unless it is illegal, immoral, or unsafe. We should always offer an appropriate alternative instead of saying no.</li>
<li>Will maintain a thorough knowledge of the hotels offerings included but not limited to: hours of operation, locations, food concepts, menu price range, dress codes, room types, amenities, etc</li>
<li>Will maintain a thorough knowledge of the San Diego area including but not limited to: attractions, dining options, local events, directions, etcetera</li>
<li>Anticipates guest needs and providing thoughtful suggestions when appropriate. Asks guests questions in order to better ascertain their needs/wants</li>
<li>Will ensure you are able to explain in great detail when conveying information on all activities that Fairmont Grand Del Mar has to offer.</li>
<li>Will not only provide requested information to guests, but also offer suggestions/recommendations/ opinions to the guest, enhancing the service by offering your professional guidance.</li>
<li>Will ensure guest preferences are highlighted to all concerned in order to offer seamless service.</li>
<li>Must exceed customer expectations at all times and turn moments to memories for our guests.</li>
<li>Will uphold and demonstrate a commitment to Fairmont’s Value Statement of respect, integrity, teamwork, and empowerment.</li>
<li>Will always arrive on time, in proper uniform, mentally and physically prepared, and following Hotel’s grooming standards for their scheduled shift.</li>
<li>Will follow all FH&amp;R and Forbes standards when interacting with guests</li>
<li>Has outstanding guest services skills, professional presentation and sophisticated communication skills.</li>
<li>Will be aware of the Hotel’s outlets and hours of operations as well as any changes conveying this information to guests.</li>
<li>Fully aware of all of the hotel activities including times + dates of availability</li>
<li>Able to give clear and concise information when communicating to guests, as well as demonstrating empathy &amp; responsiveness when addressing issues and concerns.</li>
<li>Has superior organization skills</li>
<li>Will actively seek duties and tasks during slow periods to maximize efficiency.</li>
<li>Must be able to work independently.</li>
<li>Ensures the working environment is free of safety hazards and hindrances to avoid any accidents at work.</li>
<li>Ensuring to report all suspicious persons, packages, vehicles, luggage, and observations to Security.</li>
<li>Ensure you promote safety, security, and well-being of our guests by not providing any information to anyone unless approved and will not provide keys to anyone not registered to the room.</li>
<li>Ensure you report all accidents and injuries, regardless of severity, to the Security Department.</li>
<li>Will attend all trainings as requested.</li>
<li>Will sign training forms after attendance</li>
<li>Regular attendance is essential to the successful performance of this position.  Irregular attendance will be subject to disciplinary action, up to and including termination of employment.</li>
<li>Due to the fluctuation in business levels in the hospitality industry, associates may be required to work varying schedules to reflect the business needs of the Resort.  In addition, attendance is required at all scheduled training sessions and meetings.</li>
<li>Support environmental initiatives at all times.</li>
<li>Can be allocated to any other duties as required by management.</li>
</ul>
Qualifications
<ul>
<li>Excellent work organization – ability to problem solve and respond to changing conditions or unexpected events with grace.</li>
<li>Positive, outgoing and professional attitude with a passion for service.</li>
<li>Previous leadership experience in guest relations preferred.</li>
<li>Previous PMS experience required.</li>
<li>Computer literacy in Microsoft Window applications required.</li>
<li>University/College degree in a related discipline an asset.</li>
<li>Must possess a professional presentation.</li>
<li>Strong interpersonal and problem solving abilities.</li>
<li>Highly responsible &amp; reliable.</li>
<li>Ability to work well under pressure in a fast paced environment.</li>
<li>Ability to work cohesively with fellow colleagues as part of a team.</li>
<li>Ability to focus attention on guest needs, remaining calm and courteous at all times.</li>
</ul>
Physical Demands:
<ul>
<li>Frequent standing, walking and sitting throughout shift.</li>
<li>Occasional kneeling, pushing, pulling, lifting.</li>
<li>Occasional ascending or descending ladders, stairs and ramps.</li>
</ul>
Additional Information
Our commitment to Diversity &amp; Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit  <a href="https://careers.accor.com/" target="_blank">https://careers.accor.com/</a>
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

<h3>Job Description</h3>
We are currently seeking a Concierge to join our team.
RESPONSIBILITIES:
<ul>
<li>Represents the facility in the most professional manner at all times. Must greet all visitors as instructed by Community Relations Director, refers visitors appropriately.</li>
</ul>
<ul>
<li>Maintains reception area, workroom, and lobby/living room area in good order.</li>
</ul>
<ul>
<li>Assures that all visitors, residents, and professionals sign in and out properly.</li>
</ul>
<ul>
<li>Answers telephones promptly and properly, assuring each caller is treated courteously and is referred appropriately. Takes accurate messages and assures that staff receive messages promptly.</li>
</ul>
<ul>
<li>Remains at receptionist desk or nearby while on duty. Notifies the designated relief person to cover area during breaks.</li>
</ul>
<ul>
<li>Assists the Community Relations Director by assembling brochures and mailing marketing materials.</li>
</ul>
<ul>
<li>Remains observant regarding residents leaving the facility to assure best effort is made to safeguard residents.</li>
</ul>
<ul>
<li>Assures confidentiality of residents and staff by following procedures regarding release of information.</li>
</ul>
<ul>
<li>Is observant and aware of any situation or occurrence in the facility that may pose a safety hazard to residents or staff. Reports such observations immediately to supervisor.</li>
</ul>
<ul>
<li>Performs job duties in accordance with safety rules.</li>
</ul>
<ul>
<li>Attends all meetings and in services as requested by Executive Director.</li>
</ul>
<ul>
<li>Performs other duties as may from time to time be requested by RSC or Executive Director.</li>
</ul>
<ul>
<li>Is available to work at times, days, or positions other than those scheduled as requested by Executive Director.</li>
</ul>

QUALIFICATIONS:
A candidate for Concierge shall possess exemplary work ethics and excellent verbal and written communication skills. Must be experienced in a position requiring heavy public contact. Must be able to assist and interact with seniors in a caring, kind, and respectful manner and must present a professional image at all times. Must be able to lift, carry, push and pull a minimum of 40 pounds. Must be able to move quickly about the facility and physically assist residents and/or staff in event of an emergency.

<h3>Job Description</h3>
Description:
The Phoenix at Opelika is seeking a Concierge to join their team! 
Shift details:
Concierge
Monday- Friday; Every other weekend required 
PURPOSE
Concierge
The Concierge is often the initial contact and first impression that many people have of Phoenix Senior Living. The Concierge is responsible for greeting potential residents, families, visitors, managing both external and internal calls, taking and communicating messages. The Concierge provides an overview of community information to those inquiries in support of the Community Engagement Director and Executive Director in the marketing and sales efforts. Other responsibilities include assisting the Associate Director /HR Designee in the community recruitment process, computer data entry and other assigned general administrative duties as well as monitoring the Bistro area for refreshments, cleanliness, music and ensuring a pleasant atmosphere. 
PRINCIPLE DUTIES AND RESPONSIBILITIES
Concierge
CUSTOMER EXPERIENCE
<ul>
<li>Oversees the community entry area for visitors, guest and residents, extends a warm welcome and greeting, offers and provides beverages to visitors and guest </li>
<li>Contacts the Community Engagement Director and Executive Director or Department Director to meet with prospective residents, families or visitors and ensures wait times are minimal </li>
<li>Greets potential candidates interested in learning more about Phoenix careers and job openings at the community. Director candidates to apply online or captures the candidate’s information onsite to launch the recruitment process </li>
<li>Answers incoming calls and resident calls within two – three (2 – 3) rings with the appropriate community greeting message and identification </li>
<li>Tales complete messages with pertinent information (name, number, message, time, date) as appropriate and communicates messages to the intended recipient </li>
<li>Offers and provides a community overview to the caller, determines who to forward the caller to and notifies the caller who they are being transferred to and announce the caller to the community associate </li>
<li>Manages appointments for residents and family members such as but not limited to hair dresser, transportation, other </li>
<li>Sends get well cards to residents in the community (obtain community leaders signatures before delivering card) </li>
<li>Sends sympathy cards to families and/ or responsible parties as needed (obtain community leaders signatures before delivering card) </li>
</ul>
#86pgm


Requirements:
EDUCATION/EXPERIENCE/LICENSURE- CERTIFICATION
Concierge
<ul>
<li>Education: High School Diploma/ GED required </li>
<li>Proven customer service experience and skills </li>
<li>Knowledge and experience in the Senior Living Industry preferred </li>
</ul>

<h3>Job Description</h3>
Description:
POSITION: Concierge
REPORTS TO: Business Office Manager
FLSA: Hourly

OUR MISSION: We are united in our mission to offer seniors an elevated way of life, where comfort, connection, and joy thrive. 

POSITION SUMMARY:
The Concierge is responsible for greeting visitors, arranging tours of the property, answering a multi-line telephone, and providing clerical support to the administrative staff. This position is the first impression of the Community.

RESPONSIBILITIES:
<ul>
<li>Supports the mission, vision, and goals of the organization, upholding and promoting the company culture and vision.</li>
<li>Greet visitors seeking information about the property. Be responsive to the needs of people who inquire about the property and/or who are in the building for meetings with administrative personnel. Direct visitors to appropriate office or resident apartment.</li>
<li>Responsible for assisting residents, family members, and guests with general requests.</li>
<li>Responsible for arranging for tours of the property for individuals making spontaneous visits or those that have made an appointment for the tour.</li>
<li>Answers telephones, record and channel information.</li>
<li>Displays knowledge of the services and programs and other pertinent information regarding the property.</li>
<li>Responsible for the mail meter, stamps, making copies, and other tasks related to office operations.</li>
<li>Processing incoming mail. Sort property mail and distribute mail to mailboxes.</li>
<li>Maintains reception area in a neat and orderly fashion. Ensure that reception desk and lobby has current property literature on display. Ensure that lobby is free of excessive or outdated literature. Ensure that coffee and/or refreshments are fresh and readily available.</li>
<li>Performs clerical duties for property staff as directed by supervisor.</li>
<li>As requested, provide assistance in the dining room serving resident meals.</li>
<li>Provides support to the Community’s marketing efforts through positive/friendly interaction during property tours and telephone contact with the public, and as directed by a supervisor.</li>
<li>Communicates any observed or suspected resident change of condition to a supervisory immediately.</li>
<li>Maintains a safe work environment for all staff, residents and guests, following established safety standards.</li>
<li>Encourages teamwork through cooperative interactions with co-workers and other departments.</li>
<li>Supports a positive and professional image through actions and dress.</li>
<li>Attends training courses at community and maintains up to date monthly, quarterly, annual training through designated Learning Management System (LMS).</li>
<li>Other duties as assigned, and which relate to the success of the community and the care, comfort, and happiness of our residents.</li>
</ul>
Requirements:
QUALIFICATIONS:
<ul>
<li>High school diploma or equivalent preferred.</li>
<li>Able to read, write, and understand the English language, and be able to follow written or oral instructions.</li>
<li>Able to make independent decisions when the circumstances warrant such action and to remain calm during emergency situations.</li>
<li>Able to deal professionally with personnel, residents, family members, visitors, and the general public. • Knowledgeable of administrative practices, processes, and guidelines.</li>
<li>Experience using computer software (Microsoft)</li>
<li>Have patience, professionalism, cheerful disposition and enthusiasm, and be willing to handle residents, staff and visitors, based on whatever maturity level at which they are currently functioning.</li>
</ul>
PHYSICAL QUALIFICATIONS:
<ul>
<li>Walk/Stand – must be able to continuously walk and stand.</li>
<li>Environment Condition – must be able to perform work both inside and outside.</li>
<li>Sit – sit infrequently.</li>
<li>Lift - constantly 0-25 pounds.</li>
<li>Carry - constantly 0-25 pounds.</li>
<li>Push - constantly 0-25 pounds.</li>
<li>Climb – must be able to climb stairs on a frequent basis, with the opportunity to utilize the elevator as an alternate resource if available.</li>
<li>Bend – must be able to bend at the waist, knees, hips and spine on a frequent basis; may require frequently manipulating weights of 25 pounds or more.</li>
<li>Squat – must be able to squat on a frequent basis to reach below the knee, may require lifting of 25 pounds or less.</li>
<li>Twist or rotate – must be able to twist or rotate occasionally at the trunk, hips, knees, and neck, manipulating weights of 25 pounds or more.</li>
<li>Reach– must be able to reach on a frequent basis. May occasionally reach overhead, requiring manipulation of weight of 10 pounds or less, and below waist manipulating weight of 25 pounds or more.</li>
</ul>

<h3>Job Description</h3>
Description:
COMPANY OVERVIEW
City Club Apartments has created the future of apartment living, merging historical knowledge of the apartment industry with best practices of the hospitality industry to create the first true International Apartment Hotel brand, a differentiated living experience. 
Partnering with award winning local restaurants, retail &amp; furnished housing companies City Club Apartments combines environmentally conscious, technologically advanced, resort class amenities with a unique mix of short term furnished, and long-term unfurnished apartments &amp; penthouses. International design is overlaid with local art, design, culture, sports &amp; education, creating experiential living with wide-ranging appeal. Hospitality is served with a 24/7 concierge, weekly social programming events, art, and time saving services.

JOB OVERVIEW
As the first point of contact with our residents, prospective residents, visitors and guests, the Concierge is an important part of our brand and has a dynamic role in their community. Responsible for providing resident services &amp; peace of mind security, along with property preparedness &amp; sales support. In addition, the Concierge is tasked with activating and promoting the community with resident events and social media postings.

ESSENTIAL JOB FUNCTIONS AND RESPONSIBILITIES 
Time Saving Services - Resident and Guest Services
Provide the residents with personalized time saving services such as Restaurant Recommendations, ordering a taxi/Uber/Lyft, Sports and Event Tickets and Recommendations, Dry Cleaning Services, Pet Care Services, Package and Grocery Delivery, and Service Requests, Receival and Follow Up. This also includes managing the Local Business-to-Business network of contacts to support these services and providing discounts and referrals for our Concierge binder/mini concierge book and move in gift. 

Peace of Mind Security
The Concierge provides peace of mind to our residents by monitoring the building to ensure secure access is maintained, screening the incoming guests and residents, and requiring all guests to sign into the Visitor Log.

Property Preparedness - Property Management Functions
The Concierge provides property management support to aid in property preparedness; this may include Package Management, Opening and Closing the Common Amenity Areas, managing vehicle traffic at the building entrance and loading dock areas, Managing the move in elevator, and loading dock schedule, Entrance and front lobby management and housekeeping duties. 

Sales Concierge – Sales Support
As support to the Sales Team, the Concierge will answer the phone and handle leasing calls if Sales is not available. document the prospective renter's information on a CCA guest card and put the guest card in the schedule book for the Sales department. Achieve 70% for TPA (TPA is a screening service that rates our Sales phone call to ensure the required questions are asked). Lastly, The Concierge must be knowledgeable of the community's amenities, apartments &amp; penthouses and time saving services to be able to communicate this to prospective renters. 

Events &amp; Promotion - Social Media / Social Programming 
The Concierge is responsible for planning, hosting, and promoting weekly Social Programming resident events. These events are centered around a specific event calendar the City Club Apartments Communication department releases. To host these events, Concierge must engage in business-to-business networking, event planning, event hosting, and event promotion.

In addition, the Concierge is required to post at a minimum 3 social media posts a week. These posts cover resident event promotion, business to business promotion, and community promotions. The in-house marketing team will provide a calendar of posts, template, media, and training.



Requirements:
REQUIREMENTS 
<ul>
<li>Post-secondary education or degree is preferred; or relevant years of work experience. </li>
<li>Accredited Concierge certificates is preferred.</li>
<li>Minimum of two (2) years of relevant customer experience in an upscale retail, hotel or service company.</li>
<li>Availability to work a flexible schedule; any day of the week including evenings and weekends.</li>
<li>Ability to work approximately 25 hours a week</li>
<li>Ability to write and communicate professionally in English.</li>
</ul>
SKILL AND ABILITIES
<ul>
<li>Concierges provide excellent customer service to all resident guests throughout their lease term. Experience in the travel or hospitality industry and a thorough understanding of the local area and what it has to offer are required so you can give informed advice to clients. Successful concierges possess and utilize the following skills: </li>
<li>Communication skills </li>
<li>Excellent communication skills are required for this role. The concierge’s disposition and articulation reflect the Community which employs them. They must be able to convey information clearly and effectively, whether they’re offering recommendations on local venues or solving a guest’s problem. They also need to communicate guest requests to other staff members. </li>
<li>Customer service </li>
<li>Concierges use customer service skills to anticipate and meet residents’ needs. These needs may include making dining reservations and transportation arrangements, providing little-known information about the local area, and running errands. Some guests might ask the concierge to search for hard-to-find items, booking exotic services or arranging a hard-to-get reservation. </li>
<li>Time management </li>
<li>Concierges perform several daily tasks, but is mainly focused on all types of residents, who come with their own unique set of needs, requirements, and inquiries. For these responsibilities, concierges must be skilled in time management and planning. They need to avail themselves equally to all residents and guests to answer questions, carry out requests and address concerns. The concierge must be able to perform all requests accurately and efficiently. </li>
<li>Technical skills </li>
<li>Concierges use our MRI Property Management software and suite of Microsoft business applications to access resident records and enter light data entry duties. Must also be comfortable with search engines to answer resident questions. Basic literacy is required to use software and data entry programs, and efficient web searching is a major requirement. </li>
<li>Physical Requirements</li>
<li>The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. </li>
<li>While performing the duties of this job, the employee is continually required to: </li>
<li>• Stand; walk; sit; use hands to finger, handle or feel; reach with hands and arm</li>
<li>• Frequently required to climb stairs, balance; stoop, kneel, crouch, or crawl; talk or hear</li>
<li>• Occasionally lift and/or move up to 50 pounds</li>
</ul>

<h3>Job Description</h3>
Adamas Building Services is interviewing for a Concierge with experience working in luxury residential communities. Our company is a leading expert in the Residential Services market with properties throughout New Jersey. We have openings at our Linden locations.
SHIFTS AVAILABLE:
<ul>
<li>Friday - Monday 3pm-11pm</li>
</ul>
Pay Rate: $15.00 per hour

The ideal candidate will have superior experience in the following areas including, but not limited to:
<ul>
<li>Excellent customer service skills</li>
<li>Meet/Greet residents and guests to determine the nature of their visit</li>
<li>Direct guests and visitors to appropriate destination</li>
<li>Check-in and announce incoming guests</li>
<li>Receiving packages and deliveries</li>
<li>Resolve complaints from residents/guests</li>
<li>Perform basic clerical duties: answering telephones, faxing, copying, etc.</li>
<li>Folding and washing towels</li>
<li>Light organization/cleaning of assigned work area.</li>
</ul>

Requirements
<ul>
<li>Ability to build positive relationships with high level of interpersonal skills</li>
<li>Excellent verbal and written communication skills</li>
<li>Ability to prioritize tasks according to importance in a fast-paced environment</li>
<li>Multi-tasking capability without compromising on quality</li>
<li>Must be able to lift boxes up to 25 pounds</li>
<li>Must be able to work and stand on your feet for several hours</li>
<li>Must be proficient in handling office equipment including complex multiple lined telephones, printers, copy machines, etc.</li>
<li>Dependable, punctual and able to work flexible working hours</li>
<li>Must pass comprehensive background checks</li>
<li>Support the organization vision, mission and core values of the company</li>
</ul>
Benefits
<ul>
<li>Weekly Pay</li>
<li>Full Time Employees are eligible for benefits after 90 days with a 401k match after one year of employment.</li>
</ul>

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