<h3>Job Description</h3>
Job DescriptionBlue Lake Casino &amp; Hotel POSITION DESCRIPTIONMANAGEMENT RETAINS THE RIGHT TO CHANGE JOB DESCRIPTION AS DEEMED NECESSARY Job Title: Beverage ServerDepartment: F&amp;B - LoungeReports To: Shift SupervisorFLSA Status: Non-ExemptPrepared By: Human Resource ManagerRevised Date: May 14, 2013Approved By: Casino ManagerApproved: May 14, 2013
 
Position open until filled.
 JOB SUMMARY Serves beverages and food, accepts money and makes change, stocks supplies, and assists bartender as needed.ESSENTIAL DUTIES AND RESPONSIBILITIES• Serves alcoholic and non-alcoholic beverages quickly, responsibly, and professionally. • Maintain stock supplies.• Assisting in keeping the lounge area clean, sanitized and presentable.• Provide quality customer service.• Maintain clean casino floor and Lounge (glasses, bottles, cups, ashtrays etc.).• Accurately counts and reconciles revenue.• Assists bartenders as needed.• Promotes lounge menu.• Presents menu, answers questions, and makes suggestions regarding drink service.• Writes order on check or memorizes it.• Relays orders to bar or kitchen and serves drinks from service bars.• Garnishes and decorates non-alcoholic beverages prior to serving.• Totals bill, accepts payment, and make correct change.• Routinely clears and resets counters and/or tables.• Must wear black non-slip boots.• Other duties as assigned. Promotes the following within the department and among all Team Members:• Creates an atmosphere of FUN for all casino guests.• Encourages mutual respect, dignity and integrity with all Team Members, by setting positive examples at all times.• Maintains a professional departmental, company and community reputation. Blue Lake Casino &amp; Hotel requires Team Members, on a continual basis…• To provide a safe work environment for Team Members, through compliance with established safety guidelines, identifying potential safety hazards, and reporting same to the appropriate person for proper resolution.• To maintain a professional departmental, company and community reputation.• To enforce performance standards, policies and procedures as they relate to the department.• To maintain a consistent, regular attendance record. SUPERVISORY RESPONSIBILITIES This job has no supervisory responsibilities. QUALIFICATIONSTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCE High school diploma or general education degree (GED) and three months related experience and/or training. LANGUAGE SKILLS Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public MATHEMATICAL SKILLS Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. REASONING ABILITYAbility to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. CERTIFICATES, LICENSES, REGISTRATIONS
<ul>
<li>While employed, you must maintain a valid and active Blue Lake Tribal Gaming Commission License.</li>
<li>Must complete TIPS (Training for Intervention Procedures) training for serving alcohol responsibly within three months of being employed and maintain a valid certificate while employed thereafter.</li>
</ul>
 OTHER QUALIFICATIONSMust be at least 21 years of age. PHYSICAL DEMANDSThe physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the Team Member is regularly required to stand and talk or hear. The Team Member frequently is required to walk; use hands to finger, handle, or feel; reach with hands and arms; and taste or smell. The Team Member is occasionally required to sit; climb or balance; and stoop, kneel, crouch, or crawl. The Team Member must rarely lift and/or move up to 50 pounds and regularly lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, and ability to adjust focus. WORK ENVIRONMENTThe work environment characteristics described here are representative of those a Team Member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the Team Member is frequently exposed to cigarette smoke and occasionally exposed to hazards of wet floors. The noise level in the work environment is usually very loud.

Beverage Server

<h3>Job Description</h3>
Job Description
JOIN A WINNING TEAM!
Are you looking for an exciting and fulfilling career opportunity? Join us at Grand Traverse Resort &amp; Casinos and start a career that will provide you with rewarding opportunities and unforgettable experiences. Our mission is to provide economic stability for the Grand Traverse Band of Ottawa &amp; Chippewa Indians, by emphasizing on our core values of Fun, Integrity, Communication, and Teamwork.
As part of our team, full and part time employees will enjoy the following benefits and perks: 
<ul>
<li>One FREE meal per shift</li>
<li>401K with match (after 1 year) plus weekly contributions</li>
<li>Weekly Pay Days and Daily Pay Available</li>
<li>Paid Time Off (PTO), Paid Holidays &amp; Jury Pay</li>
<li>Voluntary Vision</li>
<li>Voluntary AFLAC Plans Available</li>
<li>Employee Referral Program</li>
<li>Gas Discounts at our Markets</li>
<li>Cannabis Store Discounts</li>
<li>Giftshop and Food Discounts</li>
<li>Employee appreciation events and prizes</li>
</ul>
In addition, full time employees are eligible for the following: 
<ul>
<li>Competitive Medical, Dental, Prescription Plans</li>
<li>Paid Bereavement </li>
<li>Life Insurance Coverage</li>
<li>Voluntary Short and Long Term Disability Coverage</li>
<li>Voluntary AFLAC Plans Available</li>
</ul>
Seasonal employees contact the Benefits Department for eligible benefits and perks!!
We look forward to having you join our team and being a part of our mission.
SUMMARY
It is the beverage server’s responsibility to create an enjoyable experience that far exceeds the guest’s expectations. The goal is to provide the guest with positive, prompt, professional, friendly beverage service to generate repeat business. Position requires working in a fast-paced exciting environment. 
ESSENTIAL JOB FUNCTIONS
<ul>
<li>Provide high quality guest service by welcoming and greeting guests with a positive, professional attitude </li>
<li>Provide beverage service in a timely manner</li>
<li>Use suggestive selling; always serve bar beverages responsibly, and within legal guidelines</li>
<li>Work safely and efficiently utilizing equipment, techniques and products</li>
<li>Accurately accounts and reconciles revenue</li>
<li>Perform all side work duties, which may include opening, on-going, and closing duties </li>
<li>Communicate with supervisor and team members regarding shift activities, problems and product concerns</li>
<li>Remain updated on current casino and department promotions</li>
<li>Maintain sanitation, safety, security, and personnel policy standards at all times</li>
<li>Follow security and surveillance protocol when necessary </li>
<li>Assist bartender and supervisor as needed</li>
<li>Perform additional duties as assigned by supervisor or manager </li>
<li>Willingness to cross-train and provide support in related areas of operations</li>
<li>Other related duties as assigned</li>
</ul>
OTHER NECESSARY SKILLS AND ABILITIES
<ul>
<li>Must have excellent guest service and communication skills, both verbal and written </li>
<li>Must be a team player with a positive attitude</li>
<li>Must be highly motivated, organized and able to multiple task </li>
<li>Must have excellent organizational skills and be able to follow instructions and procedures. </li>
<li>Must be able to respond in a positive manner to supervisory directions and guidance. Also be able to accept constructive criticisms in order to grow and learn new, updated information </li>
<li>Must be a team player. Participate in cross-training for other positions in front/ back of the house as directed by supervisor or management. Required to attend on-going training sessions and staff meetings </li>
<li>Use Tip training for verifying, monitoring, and intervention purposes</li>
</ul>
EDUCATION / EXPERIENCE 
Must be 18 years of age or older. Experience in hospitality industry preferred. 
Customer service skills and experience is a plus. Must be knowledgeable of Michigan Liquor Control Commission Laws.
SUPERVISORY RESPONSIBILITIES
NA
EQUIPMENT TO BE USED
Equipment to be used but not limited to the following: Micros, calculator, BIB Soda System, Bag-in-box Beverage System, CO 2 tanks, blenders, liquor guns, and beer taps etc.
TYPICAL PHYSICAL DEMANDS
May be required to lift up to 40 lbs. 
Must be able to stand or walk for entire shift
Must be able to reach, bend, stretch, kneel, crawl, lift and carry 
Must have exceptional grooming habits and manners 
TYPICAL MENTAL DEMANDS
Must be able to effectively handle stressful and compromising situations while remaining focused and professional and at times must be able to make decisions on your own
Must be able to work in a fast paced, stressful atmosphere, having the ability to deal with difficult situations/people without losing perspective
Must be able to work productively under strict time restraints 
WORKING CONDITIONS
Must be able and willing to work in a crowded, loud, smoking environment 
Must be able to handle being under constant surveillance
May be required to work in small, enclosed spaces
Must practice all safety policies, procedures and standards as set by OSHA and Health Dept. 
Must be in work station @ scheduled time and in proper uniform
Must be able to work days, evenings, graveyard, weekends, holidays and special events etc.
COMMENTS
Native American and Tribal Preference will apply
Must be able to pass a background investigation and a drug urinalysis as a condition of employment 
Must be able to work flexible hours and to take on additional responsibilities when asked
Must adhere to company policies regarding strict confidentiality
The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Management retains the right to add or to change the duties of the position at any time. Any qualifications to be considered as equivalents in lieu of stated minimums require prior approval of the Director of Human Resources.

 
 
 Day Shift

TCCH BEVERAGE SERVER

<h3>Job Description</h3>
Job DescriptionBlue Lake Casino &amp; Hotel POSITION DESCRIPTIONMANAGEMENT RETAINS THE RIGHT TO CHANGE JOB DESCRIPTION AS DEEMED NECESSARY 
Job Title: Player’s Club Host I
Department: Guest Services
Reports To: Guest Services Supervisor
Prepared By: Guest Services Supervisor
Approved By: Human Resources Manager
Revised: April 26, 2017
 
Position open until filled.
 JOB SUMMARYIndividuals in this position will enroll, explain and promote club membership. Player’s Club Hosts maintain positive customer relations and accurate records, track current information on game and customer activity, and provide valet services. ESSENTIAL DUTIES AND RESPONSIBILITIES • Must possess knowledge of the games that are entitled to Club benefits (to a level to explain games to new players and general knowledge of department’s operating policies).• Provides coverage for the Player’s Club Center, the Valet area, as well as the entrance to the casino.• Works the gaming area, checking with Club members and recruiting new club members.• Uses the public address system to promote Club and to moderate special events.• Must possess the knowledge of how to check out and return a cash bank from the main cashier.• Must know opening and closing procedures for the Club and be able to train other Team Members on these procedures.• Must possess knowledge of the Infogenesis system including how to ring-up cash and credit sales.• Maintains a neat and well-groomed personal appearance.• Is friendly, outgoing, polite and courteous at all times.• Provides answers and information to patrons, including player cards, flyers, pins, or other media.• Promotes the games and promotes membership into the Player’s Club.• Keeps abreast of all Club benefits and all events of the Casino.• Issues prizes and rewards to Club members.• Accurately enters and updates player information, points earned and points redeemed into the system.• Accurately accounts for all gifts/rewards items distributed and prepares related documentation.• Maintains the security of the Player’s Club.• Maintains the confidentiality of Player’s Club members.• Resolves disputes or finds proper person to resolve problem matters.• Recommends gift items, tracks selection, and takes inventory.• Maintains the advertising literature in the front of the Casino.• Takes promotional pictures and maintains the records of pictures.• Other duties as assigned by management, including any supervisor, manager, or executive. ADDITIONAL DUTIES AND RESPONSIBILITIES SPECIFIC TO VALET• Assists guests promptly and courteously with Valet check-in and checkout.• Welcomes and greets all guests in a friendly, upbeat, and positive manner using the guest’s name when possible and recognizing all VIP guests.• Opens vehicle doors, assists guests in stepping out of their vehicles, and helps guests with luggage or parcels.• Greets everyone at all times. Smiles, makes eye contact and verbally greets guests and open doors for them both at arrival and departure from the property.• Runs/jogs safely to ensure promptness and urgency of vehicle parking/retrieval at all times, in accordance with established safety guidelines.• Drives and parks vehicles in designated areas of the property, then accurately records the location of the vehicle onto a Valet receipt, which is attached to the appropriate keys and stored in the Valet office until the guest is ready to leave the property.• Effectively communicates with the Guest Services and Security staff.• Promptly clears ramp area of cars to be parked. Promotes the following within the department and among all Team Members:• Creates an atmosphere of FUN for all casino guests.• Encourages mutual respect, dignity and integrity with all Team Members, by setting positive examples at all times.• Maintains a professional departmental, company and community reputation. Blue Lake Casino &amp; Hotel requires Team Members, on a continual basis:• To provide a safe work environment for Team Members, through compliance with established safety guidelines, identifying potential safety hazards, and reporting same to the appropriate person for proper resolution.• To maintain a professional departmental, company and community reputation.• To enforce performance standards, policies and procedures as they relate to the department.• To maintain a consistent, regular attendance record. SUPERVISORY RESPONSIBILITIES This job has no supervisory responsibilities. QUALIFICATIONSTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Above average and pleasant communication skills, including correct use of grammar and spelling are required. Must be computer literate, possess accurate typing skills, and have prior experience with inside sales or promotions. Requires the ability to explain programs and promotions in an uncomplicated manner. Should have retail or public interchange experience. Requires the ability to operate vehicles with both manual and automatic transmissions. Must actively seek and participate in ongoing training. EDUCATION and/or EXPERIENCEHigh school diploma, or GED equivalent. Preferably speaks two or more languages fluently. CERTIFICATES, LICENCES, REGISTRATIONS
<ul>
<li>While employed, must maintain a valid and active Blue Lake Tribal Gaming Commission License.</li>
<li>While employed, must maintain a valid California State Driver’s License. </li>
<li>Must complete TIPS (Training for Intervention Procedures) training for serving alcohol responsibly within three months of being employed and maintain a valid certificate while employed thereafter.</li>
</ul>
 LANGUAGE SKILLS Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other Team Members of the organization. MATHEMATICAL SKILLS Ability to add and subtract two digit numbers and to multiply and divide with 10's and 100's. Ability to perform these operations using units of American money and weight measurement, volume, and distance. REASONING ABILITY Ability to apply common sense understanding to carry out simple one- or two-step instructions. Ability to deal with standardized situations with only occasional or no variables. PHYSICAL REQUIREMENTSThe physical demands described here are representative of those that must be met to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the team member is regularly required to talk or hear. The team member is also frequently required to stand; walk; run/jog; use hands to finger, handle, or feel; reach with hands and arms; and taste or smell. The team member is occasionally required to sit; climb or balance; and stoop, kneel, crouch, or crawl. The team member must rarely lift and/or move up to 50 pounds and regularly lift and/or move up to 10 pounds. The team member is regularly exposed to outside weather conditions. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, and ability to adjust focus. WORK ENVIRONMENTThe work environment characteristics described here are representative of those a Team Member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the Team Member is routinely exposed to tobacco smoke and moderate to loud noise levels.

Players Club Host I

<h3>Job Description</h3>
Job DescriptionBlue Lake Casino &amp; Hotel POSITION DESCRIPTIONMANAGEMENT RETAINS THE RIGHT TO CHANGE JOB DESCRIPTION AS DEEMED NECESSARY Job Title: DishwasherDepartment: F&amp;B - Kitchen Reports To: Sous Chef/Lead CookFLSA Status: Non-ExemptPrepared By: Human Resource ManagerRevised Date: May 13, 2013Approved By: Casino ManagerApproved: May 13, 2013
 
Position open until filled
 JOB SUMMARY Maintains kitchen work areas and restaurant equipment and utensils in clean and orderly condition by performing the following duties. ESSENTIAL DUTIES AND RESPONSIBILITIES
<ul>
<li>Scrapes food from dirty dishes and washes them by hand or places them in racks or on conveyor to dishwashing machine.</li>
<li>Washes pots, pans, and trays.</li>
<li>Sweeps and mops kitchen floors.</li>
<li>Washes worktables, walls, refrigerators, and meat blocks.</li>
<li>Segregates and removes trash and garbage and places it in designated containers.</li>
<li>Cleans and sanitize garbage cans.</li>
<li>Sorts silverware.</li>
<li>Transfers supplies and equipment between storage and work areas.</li>
<li>Keeps work area clean and free of clutter.</li>
<li>Must wear black non-slip shoes or temporary non-slip shoe covers.</li>
<li>Other duties may be assigned.</li>
</ul>
Promotes the following within the department and among all Team Members:
<ul>
<li>Creates an atmosphere of FUN for all casino guests.</li>
<li>Encourages mutual respect, dignity and integrity with all Team Members, by setting positive examples at all times.</li>
<li>Maintains a professional departmental, company and community reputation.</li>
</ul>
Blue Lake Casino &amp; Hotel requires Team Members, on a continual basis…
<ul>
<li>To provide a safe work environment for Team Members, through compliance with established safety guidelines, identifying potential safety hazards, and reporting same to the appropriate person for proper resolution.</li>
<li>To maintain a professional departmental, company and community reputation.</li>
<li>To enforce performance standards, policies and procedures as they relate to the department.</li>
<li>To maintain a consistent, regular attendance record</li>
</ul>
 SUPERVISORY RESPONSIBILITIESThis job has no supervisory responsibilities. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions EDUCATION and/or EXPERIENCE Must have high school diploma or GED equivalent; or working towards completion thereof within three months of being hired or continuing high school with appropriate work permit. LANGUAGE SKILLS Ability to read a limited number of two- and three-syllable words and to recognize similarities and differences between words and between series of numbers. Ability to print and speak simple sentences. MATHEMATICAL SKILLS Ability to add and subtract two digit numbers and to multiply and divide with 10's and 100's. Ability to perform these operations using units of American money and weight measurement, volume, and distance. REASONING ABILITY Ability to apply common sense understanding to carry out simple one- or two-step instructions. Ability to deal with standardized situations with only occasional or no variables. CERTIFICATES, LICENSES, REGISTRATIONSWhile employed, you must maintain a valid and active Blue Lake Tribal Gaming Commission License. OTHER SKILLS AND ABILITIESFamiliar with sanitation standards for restaurants, preferred. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the Team Member is regularly required to stand; walk; use hands to finger, handle, or feel and reach with hands and arms. The Team Member is frequently required to talk or hear. The Team Member is occasionally required to climb or balance; stoop, kneel, crouch, or crawl and taste or smell. The Team Member must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. WORK ENVIRONMENT The work environment characteristics described here are representative of those a Team Member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the Team Member is regularly exposed to wet and/or humid conditions and moving mechanical parts. The Team Member is occasionally exposed to cigarette smoke, toxic or caustic chemicals; extreme cold and extreme heat. The noise level in the work environment is usually loud.

Dishwasher - Alices

<h3>Job Description</h3>
Job DescriptionCompany Description 
Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry. Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities.
Job Description 
Responsible for the cleanliness of the vessel and pavilion areas.
<ul>
<li>Sweep, mop, polish, clean, scrub, dust, vacuum, and collect trash.</li>
<li>Operate cleaning equipment including, but not limited to, extractors, stripping/buffing machines, backpack vacuums, walk-behind vacuums, and traditional vacuum cleaners.</li>
<li>Use a variety of cleaning chemicals.</li>
<li>Climb and work from a ten-foot ladder.</li>
<li>Extensive walking during working hours.</li>
<li>Pull large amounts of trash from garbage cans and empty mobile trash carts.</li>
<li>Cleans and disinfects rest rooms and fixtures; keeps rest rooms supplied with towels, soap and other supplies as needed.</li>
<li>Washes walls, doors, windows, mirrors and equipment.</li>
<li>Performs all relative miscellaneous duties as directed by supervisor/manager.</li>
</ul>
Qualifications 
<ul>
<li>Must be able to lift 25 lbs.</li>
<li>Understand importance of customer service.</li>
<li>Operate equipment listed above.</li>
</ul>
 Additional Information 
All your information will be kept confidential according to EEO guidelines.
Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

Custodian I

<h3>Job Description</h3>
Job Description
Overview
The incumbent in this position is responsible for the implementation, development, and coordination of Player Development programs to attract, acquire and host high-value players to ensure guest satisfaction and repeat visits. The incumbent is also responsible for on and off-property efforts to establish and develop relationships with those who have the means and potential to become high value gaming guests. The position is called upon to interact frequently with high value guests and makes decisions regarding extensions of complimentary services and/or goods. The incumbent will act as a guide to Hosts and approver of various Host player requests.
 
Responsibilities
ESSENTIAL FUNCTIONS:
(These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position)

<ul>
<li>Creates an atmosphere that induces guests to make Hard Rock Casino Bristol their choice of gaming entertainment; responsible for actively building and retaining guest relations and acts as a mentor to team members in order to provide superior guest service. </li>
<li>Responsible for targeting, developing, and assessing new business relationships.</li>
<li>Effectively delivers required sales targets.</li>
<li>Maintains relationships with VIP guests through personal contact by phone and in person with the goal of increasing new business.</li>
<li>Creative thought in developing a wide customer base.</li>
<li>Works to utilize direct mail to actively recruit VIP players.</li>
<li>Assists with planning and execution of special events.</li>
<li>Fully complies with all applicable rules, regulations, laws, and policies, and conducts themselves with highest levels of integrity and honesty. </li>
<li>Anticipates, responds to, and consistently meets or exceeds the needs of internal clients. </li>
<li>Supports and cultivates new ideas and methods to deliver business solutions. </li>
<li>Identifies ways to increase efficiencies or improve product or service. </li>
<li>Keeps track of existing products/services and/or progress on new initiatives. </li>
<li>Stays up to date with the latest developments in the profession. </li>
<li>Develops skills to handle increasingly complex matters. </li>
<li>Plans and creates events and community opportunities to drive awareness and greet potential customers.</li>
<li>Provide Recommendations of locations for Player Development parties.</li>
<li>Act as a guide to Hosts and approver of various Host player requests.</li>
<li>Assist in the development of guest invitation lists for special events conducted by Hard Rock.</li>
<li>Convey Wild Card program and qualification requirements to prospective gaming guests.</li>
<li>Assists the Manager - Player Development with business development programs to increase visitation to Hard Rock.</li>
<li>Represent the casino at on and off property events in the capacity of a Player Development Executive Host.</li>
<li>Identify, initiate, and foster relationships with new and loyal guests that are deemed developmental.</li>
<li>Enhance growth of gaming revenues by developing high valued theoretical players identified by the Manager - Player Development.</li>
<li>Tracks and prepares reports, for the Manager - Player Development, on specific players and/or groups of players.</li>
<li>Ensure that all guests are dealt with in an efficient and courteous manner. Resolve customer complaints and issues effectively while escalating concerns as appropriate.</li>
<li>Must be knowledgeable of, and be able to explain, games offered by the casino, current marketing promotions and programs.</li>
<li>Provide complimentary to casino patrons according to the approved internal controls and approved Complimentary Matrix.</li>
<li>Maintain players’ database and monitor players’ visits, spending and preferences, to tailor marketing campaigns (including telemarketing, email, and personal invites) to encourage return visits while developing the business.</li>
<li>Responsible for cleaning and sanitizing work and public spaces.</li>
<li>Adheres to all Virginia Gaming Regulations.</li>
</ul>
NON-ESSENTIAL JOB FUNCTIONS
<ul>
<li>Attend seminars when needed. </li>
</ul>
 
Qualifications
EDUCATION AND /OR EXPERIENCE REQUIREMENTS:
(Related education and experience may be interchangeable on a year for year basis)
Bachelor’s in Business, Marketing or related field with 3 years host experience or 4 years marketing experience; or an equivalent combination of education and/or work experience. 
ADDITIONAL REQUIREMENTS: (Licenses, Certifications, Testing, etc.):
<ul>
<li>Must obtain and maintain all licenses / certifications per Federal, State, and Virginia Lottery. </li>
<li>Must successfully pass background check.</li>
<li>Must successfully pass drug screening.</li>
<li>Prior experience in the Gaming industry strongly preferred.</li>
<li>Must be twenty-one (21) years of age.</li>
<li>Must be able to work holidays and weekends, as well as flexible shifts.</li>
<li>Prior experience opening new properties/outlets strongly preferred.</li>
</ul>
KNOWLEDGE OF:
<ul>
<li>Understanding of and experience in the property’s regional gaming market. </li>
<li>Hard Rock marketing functions including, but not limited to customer acquisition, database, promotions, advertising, and branding.</li>
<li>Operations, services and activities of a comprehensive marketing and database programs.</li>
<li>The Gaming industry, including principles and practices of a capital and operations budget.</li>
<li>Procedures, methods, and equipment including computers and applicable software applications such as word processing, email, spreadsheets, and databases to include excellent working knowledge of Microsoft Word, Excel, Outlook and PowerPoint.</li>
<li>Pertinent federal, state, and local laws, codes, and regulations.</li>
</ul>
ABILITY TO:
<ul>
<li>Deliver a service level which creates an atmosphere that makes our guests want to return, giving each guest a positive, memorable entertainment experience.</li>
<li>Routinely go above and beyond in the accomplishment of position responsibilities to play a role in the achievement of organizational goals.</li>
<li>Present an image of excitement, enthusiasm, and outgoing personality, while being able to project a professional appearance.</li>
<li>Communicate clearly and concisely, both orally and in writing.</li>
<li>Analyze marketing and promotions data.</li>
<li>Be a strategic, analytical, ethical, and effective motivator.</li>
<li>Operate various types of office equipment. </li>
<li>Establish and maintain effective working relationships with those contacted during work.</li>
<li>Be flexible to work varying shifts and time schedules as needed.</li>
<li>This position spends time on the Casino floor and is subject to varying levels of crowds and noise, and the severity of which depends upon guest volume.</li>
</ul>

EXECUTIVE HOST

<h3>Job Description</h3>
Job DescriptionDescription:
Pay Rate: $25.56/hr. minimum (depending on experience)
Shift: Days
Type: Full Time
A FULL HOUSE OF TOTAL REWARDS
<ul>
<li>Competitive Pay: $25.56/hr. - $28.12/hr. (Dependent on experience) with potential up to $36.80/hr. through merit increases. </li>
<li>Full Coverage: 100% employer-paid medical, dental, vision, and prescription coverage, plus competitive family rates starting after 60 days, with additional benefits such as 401(k), employer-paid life insurance, and long-term disability.</li>
<li>Generous PTO: Accrue 21 days of PTO in your first year, growing to 33 days after five (5) years, with an option to cash out twice annually.</li>
<li>Everyday Perks: Free meals, parking, paid breaks, 40c/gallon gas discount, and exciting giveaways like concert and sports tickets.</li>
<li>Growth &amp; Support: Access to tuition reimbursement, certification programs, and Employee Assistance Program.</li>
</ul>
PURPOSE
Daily completion of Slots, Table Games, Sportsbook, Cage, Food and Beverage, Retail, Entertainment and Marketing Audits. Reconcile assigned revenue/cost center paperwork to ensure that department policies, internal controls, NIGC regulations, State Compact and IRS regulations are followed.
 
ESSENTIAL DUTIES / RESPONSIBILITIES
<ul>
<li>Audit and reconcile revenue or cost reported in an efficient and timely manner.</li>
<li>Ensure that adequate and accurate supporting documentation exists for all transactions and investigations.</li>
<li>Learn all procedures, regulations and computer processes pertaining to the various audits as assigned.</li>
<li>Prepare and record accurate journal entries in relation to the respective audit areas.</li>
<li>Communicate any and all problems to the Casino Audit Manager or Director of Finance regarding internal control, regulation and audited department policy issues.</li>
<li>Communicate with operating departments as needed.</li>
<li>Other duties and responsibilities as assigned.</li>
</ul>
Requirements:
Education and Experience:
<ul>
<li>High School Diploma / GED; Recognized Equivalent of a High School Diploma (RED) or Foreign High School Diploma (FHD).</li>
<li>Two (2) year Accounting degree or three (3) years of work experience in accounting, finance or auditing; or a combination of accounting education and accounting, finance or auditing work experience that totals three (3) years.</li>
<li>Any combination of education and experience that clearly demonstrates the ability to perform the job duties of the position.</li>
</ul>
Skills and Abilities:
<ul>
<li>Proficiency in Microsoft Excel, including but not limited to formulas, tabs, VLOOKUP, spreadsheet creation and formatting, and data import/export.</li>
<li>Ability to maintain organization, and possess integrity and discretion in handling confidential information.</li>
<li>Ability to be a team player.</li>
<li>Ability to solve practical problems and meet deadlines in a fast paced, high volume work environment.</li>
<li>Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form.</li>
<li>Ability to complete any Food &amp; Beverage, Retail, W2G, Jackpot, Table Games, Sportsbook, Cage, Slot, or Marketing Audit within given time standards.</li>
<li>Ability to read and interpret reports and documents.</li>
<li>Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals.</li>
<li>Ability to define problems, collect data, establish facts and draw valid conclusions.</li>
<li>Must have excellent oral and written communication skills.</li>
<li>Must be able to comprehend Federal and State regulations.</li>
<li>Ability to work irregular hours and extended shifts including late nights, early mornings, weekends and holidays.</li>
<li>Must be able to pass Entry Level Accounting and 10 Key Calculator Tests.</li>
</ul>
 
PREFERRED
Skills and Abilities:
<ul>
<li>Casino Audit or Accounting experience.</li>
</ul>
Snoqualmie Casino exercises Snoqualmie Tribal Member/Native American preference in hiring, in compliance with the Snoqualmie Tribal Employment Rights Ordinance (TERO). You must obtain and maintain a Gaming License from the Snoqualmie Gaming Commission. Pre-employment drug testing is required for all positions. The use of marijuana will not disqualify an applicant for positions in any department other than Transportation (Valet, Driver I). DOT panel testing is required for the Driver position.

Revenue Auditor II

<h3>Job Description</h3>
Job Description
Overview
Hard Rock International (HRI) is one of the most globally recognized companies with venues in over 70 countries spanning 265 locations that include owned/licensed or managed Rock Shops®, Live Performance Venues and Cafes. HRI also launched a joint venture named Hard Rock Digital in 2020, an online sportsbook, retail sportsbook and internet gaming platform. Beginning with an Eric Clapton guitar, Hard Rock owns the world’s largest and most valuable collection of authentic music memorabilia at more than 86,000 pieces, which are displayed at its locations around the globe. In 2022, Hard Rock Hotels was honored as the number one brand in Outstanding Guest Satisfaction for the second year in a row among Upper Upscale Hotels in J.D. Power’s North America Hotel Guest Satisfaction Study. This designation is the fourth consecutive year the iconic brand has been among top brands in this category.
HRI is the first privately-owned gaming company designated U.S. Best Managed Company by Deloitte Private and The Wall Street Journal for the second year. Hard Rock was also honored as one of Forbes’ Best Employers for Women, Diversity and New Grads and a Top Large Employer in the Travel &amp; Leisure, Gaming, and Entertainment Industry. In 2021, Hard Rock Hotels &amp; Casinos received first place ranking in the Casino Gaming Executive Satisfaction Survey conducted by Bristol Associates Inc. and Spectrum Gaming Group for six of the last seven years. For more information on Hard Rock International, visit <a href="http://www.hardrock.com" target="_blank">www.hardrock.com</a> or shop.hardrock.com.
 
Responsibilities
Sous Chef will be the second in command in our cafe, following the Kitchen Manager and/or Executive Chef. In addition, the Sous Chef ensures that Hard Rock culinary standards are upheld: the food looks good and is cooked properly, the proportions are correct, and it is cooked and served quickly. Also, the Sous Chef supports the cafe’s senior leadership in upholding all brand standards and core values while meeting or exceeding Hard Rocks business objectives.
<ul>
<li>Support and assist in the preparation and design of all food orders.</li>
<li>Maintain the highest standards of brand, local health, safety, and food preparation hygiene</li>
<li>Support the team in consistent execution of all systems and processes to consistently deliver all products and services to brand</li>
<li>Support senior management in building a highly functional hourly team who share a common vision and values surrounding the overall success of the</li>
<li>Foster an environment of customer service in which all team members put the guest first in every</li>
<li>Execute established food standards for overall guest satisfaction that meet or exceed brand</li>
<li>Ensure the highest levels of hygiene and food handling practices to deliver optimal quality of product to</li>
<li>Support staff development and advancement along well-defined career</li>
<li>Serve as a Culinary Learning Coach developing, implementing, and executing learning &amp; development programs for all Heart of House employees in order to drive continuous improvement and employee</li>
<li>Fill in for the Executive Chef or Kitchen Manager in planning and directing food preparation when necessary </li>
<li>Possess a self-motivated approach to his/her own personal and professional growth.</li>
</ul>
This job description reflects the position’s essential functions; it does not encompass all of the tasks that may be assigned.
 
Qualifications
EXPERIENCE, EDUCATION, AND CERTIFICATIONS
<ul>
<li>Minimum 5-7 years of experience in the hospitality industry inclusive of restaurant culinary</li>
<li>Possess all local food management and safety</li>
</ul>
SKILLS
<ul>
<li>Ability to learn and bring "out of the box" ideas to their team.</li>
<li>Genuine enthusiasm and aptitude for food.</li>
<li>Excellent verbal and written communication skills.</li>
<li>High level of business acumen and common sense.</li>
<li>Demonstrates strong problem solving skills through ability to diagnose and implement solutions.</li>
<li>Must possess strong communication and listening skills, excellent speaking, reading and writing.</li>
<li>Comprehend and use technical or professional language, either written or spoken, to communicate complex ideas.</li>
<li>Ability to effectively pitch and present information in one-on-one and group situations to media, customers, clients, partners and other employees of the organization.</li>
<li>Multiple language abilities a plus, fluency in English required. </li>
</ul>
PHYSICAL DEMANDS
<ul>
<li>Ability to move throughout the corporate office and cafes during visits (standing, walking, kneeling, bending) for extended periods of time.</li>
<li>Ability to sit for extended periods of time.</li>
<li>Ability to make repeating movements of the arms, hands, and wrists.</li>
<li>Ability to express or exchange ideas verbally and perceive sound by ear.</li>
<li>Manual dexterity, hand-eye coordination, and ability to work with hand above shoulders.</li>
<li>Ability to occasionally, regularly, frequently move objects (lift, push, pull, balance, carry) up to 10 pounds.</li>
<li>Ability to turn or twist body parts in a circular motion.</li>
<li>Ability to tolerate exposure to heat, cold, chemicals, and loud/noisy environment.</li>
<li>Ability to travel via auto or airplane for long periods of time. </li>
</ul>

SOUS CHEF

<h3>Job Description</h3>
Job Description
Rush Street Interactive (NYSE: RSI) is a market leader in online casino and sports betting, currently operating real-money gaming with our brands: BetRivers.com, PlaySugarHouse.com, and RushBet.co. We're building bridges between online, social and land-based gaming businesses to create amazing, integrated experiences that keep players in the game.
As an Accounting Operations Analyst at RSI, you'll gain hands-on experience in the dynamic world of online casino, sports betting, and poker. In this role, you'll build a strong foundation in our industry while supporting key accounting processes, assisting with monthly performance analysis, and contributing to ongoing operational improvements. Working closely with Accounting Operations Seniors and the Manager, you'll help streamline workflows, learn about automation tools, and deliver meaningful support to the team. Your work will play an important role in ensuring accurate month-end activities, processing invoices efficiently, and collaborating with cross-functional teams to support RSI's continued growth. 
What You'll Do:
<ul>
<li>Master our operations: Build a solid understanding of our online gaming ecosystem, including online casino, sports betting, and poker, to support the team's day-to-day accounting needs. </li>
<li>Support financial accounting execution: Assist with the preparation of monthly accounting for all revenue streams and related operating costs, ensuring accuracy and timeliness in each close. </li>
<li>Review contracts &amp; regulations: Help analyze new market access agreements and regulatory changes (in U.S. states and international jurisdictions) to identify potential accounting impacts. </li>
<li>Contribute to process improvement: Assist in identifying opportunities for streamlining workflows and improving efficiency, with exposure to automation tools and best practices. </li>
<li>Work with data for insights: Use tools like Alteryx and Sigma to support data analysis and help with recurring month-end close activities. </li>
<li>Collaborate across teams: Partner with Operations, FP&amp;A, Business Development, and Business Intelligence to gather information, investigate trends, and provide relevant financial insights. </li>
<li>Support external partner activities: Assist in maintaining relationships with select external market access partners and land-based casinos related to revenue share and cost-sharing arrangements. </li>
<li>Ensure accuracy &amp; compliance: Support the execution of internal controls to ensure accuracy, completeness, and compliance of revenue, operating costs, and financial reporting. </li>
</ul>
What You'll Bring:
<ul>
<li>Bachelor's degree in Accounting or Finance </li>
<li>2+ years of relevant professional experience, ideally in accounting or finance. Casino industry experience is a plus.</li>
<li>Advanced Excel expertise: Ability to work with large datasets, create formulas, and use key functions to support accurate analysis. </li>
<li>Strong knowledge of US GAAP: Solid understanding of U.S. Generally Accepted Accounting Principles and financial reporting standards. </li>
<li>Meticulous attention to detail: A commitment to accuracy and precision in every aspect of your work. </li>
<li>Organizational &amp; communication skills: Ability to effectively prioritize, manage multiple tasks, and collaborate across teams. </li>
<li>Passion for automation &amp; analytics: Interest in using tools such as Alteryx, Sigma, or similar platforms for process automation and data visualization. </li>
<li>Familiarity with accounting software: Experience with NetSuite or other accounting systems is a plus. #LI-REMOTE</li>
</ul>
This role spans a wide breadth of experience at Rush Street Interactive, welcoming candidates with diverse experiences, backgrounds, and locations. The pay range reflects potential variations in experience, skills, and location. The pay range does not reflect total compensation, which includes base pay, benefits, and/or bonuses. For candidates outside the US (Canada, Europe, Latin America), we take a locally informed approach to compensation and will share specific ranges based on your country of residence.
Location Eligibility (for nationwide roles): Open to candidates across the U.S. (except California, Washington, Maryland, and New York).
Location Eligibility (for other roles): Location requirements may vary and will be specified in the job posting.
Benefits:
<ul>
<li>Discretionary annual company bonus (Eligibility Varies by Role) </li>
<li>401(k) plan with 100% company match on the first 4%</li>
<li>Comprehensive medical coverage (HSA &amp; FSA plans), dental, and vision insurance</li>
<li>Paid Time Off (Eligibility Varies by Role)</li>
<li>Employee Assistance Program (EAP)</li>
</ul>
Pay Range$72,000—$91,560 USDWhat Makes Us Great:
<ul>
<li>Comprehensive compensation</li>
<li>Work-life balance initiatives</li>
<li>Autonomy – we embrace personal freedom and responsibility</li>
<li>Creativity – we are open to new ideas of how we can be better</li>
<li>Growth – we want you to develop personally as well as professionally</li>
<li>Top-notch professionals who are passionate about what they do</li>
<li>People-oriented environment and supportive atmosphere</li>
</ul>
As a rapidly growing company in an emerging industry, you'll have a huge impact on our product and our company. We like proactive team members and strive to have a company of self-disciplined professionals who enjoy collaboration, having fun, and of course, achieving together what others believe to be improbable. We are dedicated to treating everyone with respect and to support your professional and personal growth.
Rush Street Interactive is an equal opportunity employer and committed to a diverse and inclusive workplace. All qualified applicants will be considered for employment without regard to race, national origin, ancestry, sex, sexual orientation, sexual identity and expression, marital status, family status, lifestyle, age, culture, religion, military and veteran status, citizenship, or disability.
Be at the forefront of this ground-breaking industry! Apply now!

Accounting Operations Analyst

<h3>Job Description</h3>
Job Description
If you love working in Customer Service, this is a unique opportunity to take your career to the next level! Go from helping guests to leading the guest experience and enjoy a RETENTION INCENTIVE of $1000.00 in your first year in addition to QUARTERLY BONUS OPPORTUNITIES. 
EMPLOYEE BENEFITS INCLUDE:
<ul>
<li>Free Food, Employee Discounts, Team Celebrations, Awards, and more...</li>
<li>Paid Time Off (PTO) earned each pay period for Full-Time Team Members.</li>
<li>Paid Holidays for Full-Time Team Members</li>
<li>Medical, Dental, Vision, and Virtual Doctor Visits for Full-Time Team Members</li>
<li>401(k) with Company Match</li>
<li>Free Life Insurance for Full-Time Team Members</li>
<li>Optional Coverage you can buy: Short and Long Term Disability, Additional Life Insurance, Additional Accidental Life Insurance, Critical Illness Insurance, Additional Accident Insurance, Hospital Indemnity, Legal and Identity Protection Insurance, and Pet Insurance. </li>
<li>Free Employee Assistance Plan, including free legal guidance, counseling sessions, and more.</li>
</ul>
JOB DUTIES 
The Casino Host represents Affinity Gaming and Mark Twain Casino through sales and marketing efforts to acquire and retain VIP players. The Casino Host will build VIP player loyalty, using sales and marketing techniques that foster an exclusive client relationship and generate an acceptable margin of gaming revenue as determined by management.
ESSENTIAL DUTIES AND RESPONSIBILITIES
<ol>
<li>Safeguards assets of the company.</li>
<li>Redeems points for members in Player’s Club at gift shop.</li>
<li>Works promotional and special events and VIP parties.</li>
<li>Creates and gathers information through customer surveys on casino floor.</li>
<li>Develops new players, maintains existing players and services all VIP casino guests.</li>
<li>Conducts on-site events and promotional parties to maintain guest loyalty.</li>
<li>Assists Marketing Manager and Marketing Department Supervisor with any other duties designated.</li>
<li>Periodically provide operational overview as defined in Chapter A – Job Descriptions. The scope of the overview provides no additional authority outside of their job description and must comply with reporting relationships, signatory ability, access to sensitive areas and other requirements outlined in the internal controls.</li>
</ol>
SUPERVISORY RESPONSIBILITIES: None
QUALIFICATIONS 
<ol>
<li>Outstanding interpersonal and communication skills</li>
<li>Ability to multi-task and prioritize work demands</li>
<li>Effectively operate and work with latest standard office technology</li>
<li>High level of discretion and confidentiality</li>
<li>Must be detail oriented</li>
</ol>
EDUCATION and/or EXPERIENCE
<ol>
<li>High School Diploma or GED required</li>
<li>Minimum one-year experience in sales, customer service, casino host, or marketing role.</li>
</ol>
CERTIFICATES, LICENSES, REGISTRATIONS
Missouri Gaming Level II Gaming License required. (Mark Twain Casino will assist you in obtaining this license and cover the cost.) 
LANGUAGE SKILLS
Must be able to effectively communicate in English both verbal and written.
MATHEMATICAL SKILLS
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. 
COMPUTER SKILLS
Must have high level computer skills with experience in excel.
REASONING ABILITY
Planning, remembering details, using arithmetic, reading, directing others, making decisions, discriminating colors, working rapidly, working at various tempos, concentrating amid distractions, remembering names &amp; faces, examining &amp; observing details
PHYSICAL DEMANDS 
Standing, walking, reaching, kneeling, carrying, pulling, hearing, sitting, bending/stooping, observing, stretching, pushing, turning, balancing, 
WORK ENVIRONMENT
Inside, noisy, secondary smoke, and bright lights
The above job analysis is for the sole purpose of complying with the Americans with Disabilities Act and is not to be construed to include all employees employed in each job classification. The Employer reserves the right to change the requirements of each job analysis as changes in business and/or technology dictate. All weights, distances, and measurements cited in this job analysis are approximations.
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