<h3>Job Description</h3>
Job Description
Direct Security personnel on a shift by a shift basis. Responsible for the overall safety and security of company assets and personnel.
ESSENTIAL DUTIES AND RESPONSIBILITIES
<ol>
<li>Safeguards assets of the company.</li>
<li>Implements security department policies and procedures as directed by the Safety and Security Manager.</li>
<li>Supervises all personnel assigned to the Safety/Security Department for the protection of guests, employees and property on a shift basis.</li>
<li>Plans and schedules security activities for a shift.</li>
<li>Conducts follow-up investigations on reported incidents as directed.</li>
<li>Ensures all reportable incidents are completely documented, entered in the database, and accounted for.</li>
<li>Investigate employee fraud against the property and customers as directed.</li>
<li>Investigate accident reports as directed.</li>
<li>Any reasonable request made by Management.</li>
<li>Ensure department uniform, appearance and grooming standards are followed and maintained.</li>
<li>Meet attendance guidelines of the job and adhere to regulatory, department and company policies.</li>
<li>Keep work areas clean and free of safety hazards, debris and litter.</li>
<li>Perform all job functions in a safe and responsible manner.</li>
</ol>
QUALIFICATIONS 
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
All Employees must be knowledgeable to all Company policies and procedures, including fire and safety regulations. Must be at least 21 years of age.
EDUCATION and/or EXPERIENCE
High school diploma or equivalent required. Must possess strong interpersonal and communication skills. Must be physically able to stand and walk for long periods of time regardless of weather conditions. Must have broad knowledge of casino rules, regulations and procedures, with strong organizational, communication and leadership skills. 
CERTIFICATES, LICENSES, REGISTRATIONS
LANGUAGE SKILLS
Must be able to effectively communicate in English.
MATHEMATICAL SKILLS
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. 
COMPUTER SKILLS
Must have Microsoft Office experience and basic computer skills.

Security Shift Supervisor

<h3>Job Description</h3>
Job DescriptionCompany Description 
Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry. Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities.
Job Description 
Greet and escort guests to their table. Accept payments from restaurant guests utilizing a computerized cash register and maintain an accurate bank.
Job Functions
<ul>
<li>Provide menus to guests and inform them of specials.</li>
<li>Circulate through restaurant and coordinate activities of service personnel to provide fast and courteous service to customers.</li>
<li>Assign bus person and food server breaks.</li>
<li>Inspect and monitor cleanliness of room and compliance with safety and health code regulations.</li>
<li>Resolve customer complaints, or refers to restaurant manager.</li>
<li>Maintain records of number of guests served during shift, employee absences, or problems with equipment of food service.</li>
<li>Operate computerized cash register to itemize and process guest checks in accordance with established procedures.</li>
<li>Maintain an accurate of bank at all times.</li>
</ul>
Qualifications 
Job Specifications
<ul>
<li>Previous experience as a cashier/host preferred.</li>
<li>Must have excellent customer service skills.</li>
<li>Must have basic math skills.</li>
<li>Must be able to stand and/or walk for extended periods during a shift.</li>
<li>Must be able to obtain/maintain any necessary licenses and/or certifications.</li>
</ul>
 Additional Information 
All your information will be kept confidential according to EEO guidelines.
Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

Cashier/Host

<h3>Job Description</h3>
Job DescriptionMISTEQUA CASINO HOTEL JOB ANNOUNCEMENT
POSITION: Cage Cashier/Players Club Representative STATUS: Full Time
REPORTS TO: Cage Supervisor/Manager SALARY: 17.40 + Tips
POSITION OPENS: 8/20/2025 CLOSES: 8/31/2025
POSITION SUMMARY
Responsible in assisting customers with transactions and for balancing your bank drawers within the Cage Department. Maintain accuracy throughout all phases of the balancing process. Will be responsible for promoting the day to day membership of our Players Club (Sun Club) and will work with the Marketing Department in meeting all casino promotion event goals that apply to the Cage/Club Rep position; such as printing Sun Club cards, answering questions, directing guests to the Marketing area and other duties as required. May be required to perform the bill acceptor drop functions and/or soft count functions as needed.
ESSENTIAL DUTIES AND RESPONSIBILITIES
(These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position)
<ul>
<li>Must be willing to work with all regulatory agencies, i.e., Gaming Commission, State, and Federal.</li>
<li>Must learn and ensure policies and procedures are being followed per the departments' Internal Controls.</li>
<li>Must adhere to the Mistequa Casino Hotel Team Member Handbook.</li>
<li>Must adhere to our SMILE service standards and Core Values by providing excellent customer service at all times. Maintain a positive and productive attitude with customers as well as fellow team members.</li>
<li>Accurately counting and balancing of cashier bank. Maintain cashier drawer transaction records and prepare daily cash inventory form.</li>
<li>Redemption of video gaming tickets and gaming chips.</li>
<li>Maintain imprest bank balance through buy/sell from the vault.</li>
<li>Cashes personal checks for currency.</li>
<li>Redeems foreign currency, computing accurate exchange rates for the various currencies received.</li>
<li>Maintains a working knowledge of facilities, as well as special events, programs and casino games in order to advise customers of same, whenever possible.</li>
<li>Assist in maintaining cage floor security by notifying department supervisors, security and surveillance of suspicious activity.</li>
<li>Assists other Cashiers within the Cage, as needed.</li>
<li>Held accountable, to a very high degree, for the accuracy and thoroughness of departmental records, reports and Confidentiality.</li>
<li>Must be proactive and identify problems, and solutions. Follow up with Cage Manager or Cage Supervisor. </li>
<li>Maintain a working knowledge of our database system to perform duties with the promotional tracking system.</li>
<li>Promote Casino promotions with all customers and prompt new customers to sign onto our players club.</li>
<li>Assist each customer through the membership process by inputting customer data into promotional tracking system.</li>
<li>Responsible for keeping accurate and thorough departmental records and reports. </li>
<li>Will assist Cage Supervisor and Cage Manager with special projects as needed.</li>
<li>Maintain a clean and clear workstation.</li>
<li>Responsible for stocking promotional items; such as bungee cords, club cards and other items for promotional use. Inform Guest Services when items run low.</li>
<li>Must be able to work shift work, holidays, weekends, and special events.</li>
<li>Other duties as assigned.</li>
</ul>
GENERAL CONDITIONS
Must have ability to:
<ul>
<li>Communicate effectively with all levels of team members, customers and outside contacts.</li>
<li>Work effectively in a fast-paced environment.</li>
<li>Move around all work areas effectively and efficiently.</li>
<li>Able to work periodically under conditions of extreme urgency (creating higher levels of job stress).</li>
</ul>
JOB QUALIFICATIONS
<ul>
<li>Must be 18 years of age.</li>
<li>High School diploma or (GED) preferred. Cash handling experience preferred.</li>
<li>Excellent customer service skills.</li>
<li>Effective communications skills. </li>
<li>Must be extremely numbers oriented.</li>
<li>Must have basic computer knowledge for data entry. </li>
<li>Must be able to multi-task.</li>
<li>Ability to work independently and use good judgment.</li>
</ul>
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to talk or hear. The employee is occasionally required to walk and sit. The employee is regularly required to stand for long periods of time; climb or balance; stoop, kneel, crouch, or crawl. The employee is frequently required to lift 10 to 25 pounds. Specific vision abilities required by this job include close vision, distance vision and color vision.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. 
While performing the duties of this job the noise level in the work environment is usually moderate to loud.
REGULATORY AND COMPLIANCE RESPONSIBILITIES
In addition to the other duties described herein, every employee has the following responsibilities related to compliance with laws and regulations:
<ul>
<li>Must be 18 years of age to obtain and maintain a License B with Spokane Tribal Gaming Commission.</li>
<li>Attend required training sessions offered by the Casinos.</li>
<li>Perform the duties described in compliance with local laws and regulations.</li>
<li>Take the necessary steps to ensure minors are not allowed to gamble or loiter in gambling areas, drink alcoholic beverages, or purchase tobacco.</li>
<li>Have knowledge of the ordinances, regulations, laws, policies, and procedures relating to the employee's department. </li>
<li>Consult Internal Control Procedures and Policy Manuals for guidance.</li>
<li>Report illegal activity to Security or the appropriate levels of Management</li>
</ul>
ALL EMPLOYEES ARE REQUIRED TO SUBMIT TO A PRE-EMPLOYMENT DRUG TEST, AND AT RANDOM FOLLOWING EMPLOYMENT
THE MISTEQUA CASINO HOTEL RESERVES THE RIGHT TO HIRE ACCORDING TO ITS INDIAN PREFERENCE POLICY
ALL POSITIONS ARE SUBJECT TO A 90 DAY ORIENTATION PERIOD
APPLICATIONS ARE AVAILABLE AT THE MISTEQUA CASINO HOTEL HUMAN RESOURCES DEPARTMENT AND THE PLAYERS CLUB
FOR INFORMATION CONTACT: Cindy Hundley 
 AT 1-800-322-2788, (509) 935-6167 OR (509) 258-8973
FAX: (509) 935- 6223
E-MAIL:
<a href="mailto:cindy@mistequa.com" target="_blank">cindy@mistequa.com</a>

Cage Cashier/Players Club Rep

<h3>Job Description</h3>
Job Description
The Restaurant Host/Hostess will be responsible for controlling the flow of the restaurant through awareness of business needs/volumes, station assignments, breaks, etc.
Position Responsibilities
<ul>
<li>Maintain established company and departmental uniform, appearance, and hygiene standards at all times</li>
<li>Maintain a clean and organized workstation at all times.</li>
<li>Side work duties must be completed as assigned as well as completed in an efficient, accurate, and timely manner</li>
<li>Answering phones according to established standards</li>
<li>Booking of reservations utilizing the company reservation system</li>
<li>Assist with station assignments, rotation planning, and opening/closing/securing the room at shift change or according to established hours of operation, etc.</li>
<li>Must greet customers with a smile and a positive attitude</li>
<li>Maintain reservations/waitlist by creating seating plans as needed throughout the shift</li>
<li>Follow proper seating rotation when escorting guests to tables</li>
<li>Maintain cleanliness of menus</li>
<li>Knowledge of the menus and any daily specials offered</li>
<li>Must be proactive regarding customer special requests and communicating needs to manager and server.</li>
<li>Awareness of all activities in the dining room</li>
<li>Knowledge of safety/guest liability procedures for guests and employees</li>
<li>Use of radios with headsets and earpieces for communication may be utilized in designated outlets.</li>
<li>Proper telephone etiquette is mandatory.</li>
<li>Has thorough understanding and knowledge of departmental and property offerings and initiatives, including but not limited to venue menus, outlet concepts and locations, promotions, specials, entertainment, etc.</li>
<li>Adhere to federal, state and local laws and regulations</li>
<li>All other duties as assigned</li>
</ul>
Essential Functions
<ul>
<li>Exposure to casino related environmental factors including but not limited to secondhand smoke, excessive noise, and stress related to servicing customers in a high pressure and fast paced environment</li>
<li>Shift assignments may be irregular, and will cover days, nights, weekends and holidays</li>
<li>Must be able to stand and walk for an entire shift</li>
<li>Must be able to move tables and chairs for different seating configurations</li>
<li>Ability to multi-task including but not limited to answering the phone, greeting guests, rearranging reservations, etc.</li>
</ul>
Requirements
<ul>
<li>Ability to effectively communicate in English</li>
<li>High school diploma or equivalent GED is preferred</li>
<li>Six months’ experience as a host/hostess in a high volume and/or fine dining environment preferred</li>
<li>Ability to work in a high-pressure environment</li>
</ul>
Benefits
<ul>
<li>Free meal on shift</li>
<li>Training &amp; Development</li>
<li>Free onsite garage parking</li>
<li>Pay Rate: $18.50/hour</li>
</ul>

Restaurant Host/Hostess - Avila - Full Time

<h3>Job Description</h3>
Job Description
Position Title: Cashier
Reports To: General Store Supervisor
Supervises: N/A
Summary of Position
Team member will be responsible for greeting customers by displaying hospitality behaviors and Performance Standards. Completes sales transactions and maintains displays according to merchandizing standards. Operates cash register and prepares all shift opening and closing duties. Will also assist customers and team members by providing customer service in retail store to all customers at all times. Will be responsible to assist supervisors in maintaining inventory records for all store merchandise. 
Key Responsibilities and Performance/Behaviors

<ul>
<li>Ability</li>
</ul>
<ul>
<li>Can explain and demonstrate Hospitality Behaviors and Performance Standards.</li>
<li>Understands where to get the information needed to complete tasks to standard.</li>
<li>Can explain and demonstrate technical skills used to complete tasks to standard.</li>
<li>Can explain or demonstrate the behavioral values or standards needed to complete tasks to standard.</li>
<li>Understands how to take ownership of problems and solve them when solutions may not be available.</li>
<li>Can explain how to request help from others when needed to complete task or goal.</li>
<li>Has complete knowledge and can tell others of IMGR&amp;C products and services.</li>
<li>Provide guests with directions or other venue information. Act upon all comments/complaints in a prompt, professional and friendly manner.</li>
</ul>
<ul>
<li>Performance</li>
</ul>
<ul>
<li>Performance meets expected end results and standards in Key Responsibilities and those listed on technical / operational SOP’s and task lists.</li>
<li>Responds to obstacles; finds new ways to reach desired end results.</li>
<li>In absence of guidance, acts and takes charge to respond to guest or internal customer needs.</li>
<li>Responds to change by quickly applying talent and skills in a positive way to succeed.</li>
<li>Supports achievement of Quality Goal; “Do it right the first time.”</li>
<li>Acts to protect and preserve property of IMGR&amp;C. All areas, equipment and furnishings are kept exceptionally neat, clean and in good repair.</li>
<li>Makes suggestions to improve performance.</li>
</ul>
<ul>
<li>Behavior</li>
</ul>
<ul>
<li>Behavior meets IMGR&amp;C standards (Mission, Values, Hospitality Behaviors, Customer Recovery Skills).</li>
<li>Approaches all activities with enthusiasm and encourages enthusiasm from others.</li>
<li>Chooses a positive approach in all situations.</li>
<li>Respects individuality of others; continues to communicate in order to work together.</li>
<li>Speaks positively about guests, other team members and our business in all situations on and off property.</li>
<li>Treats other with respect in all situations.</li>
</ul>
<ul>
<li>Service</li>
</ul>
<ul>
<li>Serves others.</li>
<li>Identifies and can communicate needs of guests and others.</li>
<li>Takes quick action to serve others in a way that meets/exceeds their needs.</li>
<li>Identifies ways to improve individual or team’s service to others.</li>
<li>Provides service outside job responsibilities if needed to help resort succeed.</li>
<li>Takes ownership of guest problem(s) until it is solved.</li>
</ul>
<ul>
<li>Professionalism</li>
</ul>
<ul>
<li>Meets IMGR&amp;C Appearance standards.</li>
<li>Professionally supports IMGR&amp;C reputation and image in all situations, on and off property.</li>
</ul>
<ul>
<li>Attendance</li>
</ul>
<ul>
<li>Meets IMG&amp;C policy for attendance.</li>
<li>Informs supervisor of future absence as far in advance as possible.</li>
</ul>
<ul>
<li>Communication</li>
</ul>
<ul>
<li>Provides information others need to succeed, in time for them to use it.</li>
<li>Shares with next shift the information needed for them to succeed.</li>
<li>Listens to others without interruption; acts on their feedback when possible.</li>
<li>Asks questions to better understand expectations of others.</li>
<li>Reports all guest complaints and compliments to Supervisor or Manager.</li>
<li>Reports all situations to Supervisor or Manager where resort grounds or equipment do not meet IMGR&amp;C standards.</li>
</ul>
<ul>
<li>Team Work</li>
</ul>
<ul>
<li>Puts Success of team ahead of personal success.</li>
<li>Helps other team members succeed without being asked.</li>
<li>Takes action to resolve conflict between individuals.</li>
<li>Helps other departments achieve success.</li>
<li>Reports ideas to increase team success and guest satisfaction to Supervisor or Manager.</li>
<li>Does whatever is necessary to help department and resort success.</li>
<li>Contributes ideas that support progress and success at shift, team and departmental meetings.</li>
</ul>

<ol>
<li>Essential Duties and Responsibilities include the following and are subject to change at management’s discretion:</li>
</ol>
<ul>
<li>Be polite, smile and greet the customers.</li>
<li>Answer the phone with the appropriate greeting.</li>
<li>Check out and check in appropriate department keys.</li>
<li>Keeping all counters, equipment, shelves and floors clean.</li>
<li>Team members are knowledgeable of store policies, department procedures, and job duties, and performance of all duties;</li>
<li>Records delivery of merchandise, compares record with merchandise ordered, and reports discrepancies to control costs,</li>
<li>Inspects merchandise to ensure it is correctly priced and displayed, and coordinates all store displays, when applicable;</li>
<li>Recommends additions to or deletions of merchandise to be sold in the convenience store.</li>
<li>Listens to customer complaints, examines returned merchandise, and resolves problems to restore and promote good public relations;</li>
<li>Installs and removes department cash-register-receipt tape and gas pump receipt tape.</li>
<li>Adheres to all regulatory, departmental, and travel center policies and procedures, and to the casino Internal Control Structure;</li>
</ul>
<ol>
<li>Supervisory Responsibilities</li>
</ol>
 There are no supervisory responsibilities for this position.
<ol>
<li>Education and/or Experience Requirements</li>
</ol>
 Meets IMGR&amp;C Values that are reflected in the letters A-P-A-C-H-E, Accountability, Productivity, Acceptance, Communication, Hospitality, and Enthusiasm. Approaches all activities with enthusiasm and encourages enthusiasm from others. Chooses a positive approach in all situations. Treats others with respect in all situations. Works in collaboration with other Team Members to achieve event goals, exemplifies teamwork.
<ul>
<li>High school diploma or general education diploma (GED); or one to two years job-related experience and/or training; or equivalent combination of education and experience may be substituted. Mescalero Apache Tribal preference; bicultural experience preferred.</li>
</ul>
<ol>
<li>Physical Demands</li>
</ol>
The physical demands described here are representative of those that must be met by a team member to successfully perform the essential duties of this position.
While performing the duties of this position, the team member is frequently required to stand, walk, use hands, to finger, handle or feel, reach with hands and arms, stoop, kneel, crouch, or crawl, talk or hear. Must be able to use hand held communications devices. The team member must occasionally lift and/or move up to 50 pounds. The team member must be able to stand for several hours.
<ol>
<li>Work Environment</li>
</ol>
The work environment characteristics described here are representative of those a team member encounters while performing the essential functions of this position.
The noise level in the work environment is loud. The team member will be exposed to a second-hand smoke-filled environment. The team member may be exposed to biohazardous fluids such as blood and other body fluids. The team member may be exposed to hostile environments with guest. May be subject to high stress environments.

H6180 GENERAL STORE CASHIER

<h3>Job Description</h3>
Job Description
General Description:
The Chef provides leadership, training, and hands-on management of the kitchen staff. The candidate must be proficient in various cooking techniques, know about Food and Labor cost management, and provide quality and consistent products to the guests.
Essential Functions:
<ul>
<li>Manage all aspects of daily operations within their control</li>
<li>Ensures that the standards of quality and service are maintained at the brand level</li>
<li>Maintain the Quality and consistency of all food preparation and presentation.</li>
<li>Maintain cost controls through proper scheduling, ordering, and waste management</li>
<li>Maintain and enforce all state and local health regulations</li>
<li>Instill and demonstrate proper cooking techniques for students and staff</li>
<li>Ensure a safe environment for staff and students to work and develop</li>
<li>Development of menu ideas, including seasonal changes and specials</li>
<li>Provide continued development to students and staff through mentoring, coaching, and positive reinforcement.</li>
<li>Ability to multitask in an ever-changing environment</li>
<li>Show patience and compassion towards students, staff, and guests</li>
<li>Perform other tasks reasonably aligned with the assigned job functions.</li>
</ul>
Minimum Qualifications:
Associate Degree in Culinary Arts AND five (5) years of experience as a chef in a restaurant, hotel/casino, or catering. Experience working with diverse learners, basic computer skills, including use of Microsoft Office, Eatec (ordering), and ADP (payroll) (preferred). 
Experience and Education Substitutions:
<ul>
<li>None</li>
</ul>
Licensing and Certification:
<ul>
<li>Valid driver's license</li>
<li>SNHD Food Manager Card</li>
<li>Must be able to show proof of insurability on vehicles</li>
<li>ServSafe Food Handler Certification (preferred)</li>
</ul>
Note: An associate’s degree is required from an accredited educational institution to meet minimum qualifications.

Chef

<h3>Job Description</h3>
Job Description
At Jamul Casino, we are committed to providing a genuinely fun experience for our valued guests, and our Slot Team plays a pivotal role in exemplifying our Service Commitment. The Slot Supervisor is responsible for providing designated management of personnel, and daily operations of the slot areas on the casino floor, while exemplifying Jamul Casino’s Service Commitment.&nbsp;
ESSENTIAL DUTIES AND RESPONSIBILITIES&nbsp;
The following and other duties may be assigned as necessary:
• Provide friendly, fast, and helpful customer service, through the consistent practice and delivery to all guests and team members.
• Responsible for supervising staff and the overall daily management of a designated shift in the Slots department.&nbsp;&nbsp;
• Adheres to scheduling and coordinates with manager any scheduling concerns, with attention to guest satisfaction.
• Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs.&nbsp; Ensures customer service standards are followed by all team members and addresses issues as they arise.&nbsp;&nbsp;
• Provides authorizing/verifying signature for jackpot payments, when applicable, in accordance with established procedures.
• Works closely with the Shift Managers to implement and oversee overall strategies for customer service, comping, and revenue growth to maximize profitability
• Shares responsibility of the overall engagement of all team members with Managers by addressing and managing team member feedback, suggestions, complaints, and grievances.&nbsp;
• Assists in the maintenance and processing of all paperwork, logs, schedules, and communication pertaining to the Slots department.
• Shares responsibility for the overall integrity of daily operations on assigned shift.
• Assists with the overall integrity of daily Slot operations.
• Responsible for ensuring compliance with all regulatory compliance within area of responsibility and reporting potential issues to management.
• Maintains strict confidentiality in all departmental and company matters.
• Meet grooming and appearance requirements.
• Meet attendance guidelines.
QUALIFICATION REQUIREMENTS&nbsp;&nbsp;
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be at least 21 years of age.
• High School diploma or GED required; and a minimum of one-year experience in Slot Operations; or two years customer service management experience; or an equivalent combination of education and experience.
• Excellent skills in both written and oral communication.&nbsp;&nbsp;
• Must be proficient in Microsoft applications (Excel, Word) and have knowledge of Slot operating systems.
• Must have the ability to interact with guests, staff and colleagues and resolve problems and conflicts in a diplomatic and tactful manner.
• Ability to write reports, business correspondence, and procedure manuals.&nbsp;&nbsp;
• Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
• Must have knowledge of Slot Operations.&nbsp;&nbsp;
• Flexible to work all shifts including holidays, nights, weekends, as business needs dictate.&nbsp;
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.&nbsp; Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
• Ability to earn and maintain TiPS certification.
SUPERVISORY RESPONSIBILITIES&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;
This job may or may not have supervisory responsibilities.
• Responsible for staff development and training programs.
• Responsible for rewards and recognition program to maximize team member engagement.
• Evaluates team members within department and delivers constructive feedback to team members regarding performance.
• Provides recommendations for staffing (including interviewing and hiring) and scheduling (planning, assigning and directing work) to meet business needs.
• Manages work procedures and expedites workflow.
• Provides recommendation for team member performance (disciplining, coaching, and counseling).
LANGUAGE SKILLS&nbsp;
Ability to read and interpret documents in English, such as safety rules, operating and maintenance instructions and procedure manuals. Ability to read and communicate verbally in English. Written communication skills in in English may also be required.
REASONING ABILITY&nbsp;
Ability to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
CERTIFICATES, LICENSES, REGISTRATIONS
Team member must be able to qualify for licenses and permits required by federal, state and local regulations and maintain/retain them.
Must successfully complete TIPS training.
PHYSICAL DEMANDS&nbsp;&nbsp;
The physical demands described here represent those that must be met by a team member to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the team member is regularly required to stand and use hands to finger, handle, or feel objects, tools, or controls. The team member frequently is required to reach with hands and arms and talk or hear. Specific vision abilities required by this job include close vision, color vision, and peripheral vision.
The team member must regularly lift and/or move up to 25 pounds, frequently lift and/or move up to 50 pounds, and occasionally lift and/or move up to 75 pounds, and must have the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces.
WORK ENVIRONMENT
The work environment characteristics described here represent what a team member encounters while performing the essential functions of this job.&nbsp; Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually very loud. Team member will be exposed to an environment containing unrestricted secondhand tobacco smoke.

Slot Supervisor

<h3>Job Description</h3>
Job Description
Hiring Preference: The Kalispel Tribe of Indians is an Equal opportunity employer. Consistent with federal law, the Kalispel Tribe of Indians applies Indian preference in employment. It is the policy of the Kalispel Tribe of Indians to give preference in hiring, promotions, and transfers into vacant positions to qualified applicants in the following order: 1) Kalispel Tribal Members; 2) Descendant or Spouse of an enrolled Kalispel Tribal Member; 3) enrolled members of other Indian Tribes; 4) all other applicants. At-Will Employment: Employment with the Kalispel Tribe of Indians is at-will and can be terminated with or without cause, and with or without notice, at any time, either at the option of the employee or the Kalispel Tribe of Indians. Drug Testing: The Kalispel Tribe of Indians is a drug free workplace. All applicants are subject to drug testing at the time of hire and at unannounced times during employment. Background Investigation: All candidates and employees may be subject to a background investigation. Summary of Functions: Controls traffic for guests on Northern Quest Resort &amp; Casino property by performing the following duties. Essential Duties and Responsibilities:
<ul>
<li>Ensures compliance with the Kalispel Tribe of Indians- State of Washington Gaming Compact, Internal Controls, NIGC Regulations and Northern Quest Resort &amp; Casino Policies and Procedures.</li>
<li>Adhere to all Hotel and Casino Policies.</li>
<li>Help move traffic on Northern Quest Resort &amp; Casino property as directed by the Guest Service Manager.</li>
<li>Follow staging guidelines to move traffic to areas of available parking.</li>
<li>Assist guests in parking and give directions as needed.</li>
<li>Call for shuttle as needed to transport guests to the casino or hotel entrances.</li>
<li>Operate a radio or similar device to communicate with supervisors and fellow team members.</li>
<li>Fulfill any reasonable work requested by a Manager or Supervisor.</li>
<li>Will at times be required to assist the Valet, Transportation and Guest services department as needed.</li>
<li>Use proper interpersonal skills when dealing with customers and employees.</li>
<li>Ensure guest confidentiality standards are followed.</li>
<li>Responsible for maintaining a consistent, regular good attendance record.</li>
<li>Ensure control/protection of company assets.</li>
<li>May be required to be a panelist for the Internal Review Hearings.</li>
<li>Duties, responsibilities, requirements and expectations pertaining to this job are subject to change as needed.</li>
</ul>
Additional Responsibilities:
<ul>
<li>Knowledge of desktop publishing and graphics software.</li>
<li>Use Windows XP, Excel, Word and other computer software.</li>
</ul>
Supervisory Responsibilities
<ul>
<li>This job has no supervisory responsibilities.</li>
</ul>
Qualifications
<ul>
<li>High school diploma or general education degree (GED)</li>
<li>Experience in a four star/four diamond hotel preferred.</li>
<li>Ability to drive both automatic and manual shift vehicles.</li>
<li>Ability to read and comprehend simple instructions, short correspondence, and memos.</li>
<li>Ability to write simple correspondence.</li>
<li>Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.</li>
<li>Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions.</li>
<li>Ability to deal with problems involving a few concrete variables in standardized situations.</li>
<li>Ability to maintain effective working relationships with department head and employees.</li>
<li>Excellent organizational, communication and interpersonal skills.</li>
<li>Work nights, weekends and holidays as required.</li>
</ul>

Certificates, Licenses, Regulations
<ul>
<li>Ability to obtain and maintain a Kalispel Tribal Gaming License.</li>
<li>Valid State Driver’s License (Must be in possession while operating guest or tribal vehicles).</li>
<li>Must be able to be insured by the company insurance carrier.</li>
<li>Pass a Northern Quest Resort &amp; Casino traffic flagging school. (Required)</li>
</ul>
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
<ul>
<li>Frequently involves sedentary work: exerting up to 10 pounds of force and/or a negligible amount of force to lift, carry, push, pull or otherwise move objects, including the human body.</li>
<li>Constantly requires the ability to give and receive detailed information through verbal communication.</li>
<li>Constantly requires verbally expressing or exchanging ideas of important instructions accurately, loudly, or quickly.</li>
<li>Constantly requires working with fingers rather than the whole hand or arm.</li>
<li>Constantly requires repetitive movement of the wrists, hands and/or fingers.</li>
<li>Constantly requires walking, standing, or moving about to accomplish tasks.</li>
<li>Frequently requires standing and/or sitting for sustained periods of time.</li>
<li>Occasionally requires ascending or descending stairs or ramps using feet and legs and/or hands and arms.</li>
<li>Occasionally requires raising objects from a lower to a higher position or moving objects horizontally.</li>
<li>Occasionally requires stooping which entails the use of the lower extremities and back muscles. Infrequently requires crouching.</li>
<li>Specific vision abilities required by this job include close vision, distance vision, color vision, and the ability to adjust focus.</li>
</ul>
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is occasionally exposed to tobacco smoke, moving mechanical parts and fumes or airborne particles. The worker is frequently subject to inside environmental conditions, which provide protection from weather conditions, but not necessarily from temperature changes, and is occasionally subject to outside environmental conditions and to wet and/or humid conditions. The noise level in the work environment is usually moderate.

Traffic Control

<h3>Job Description</h3>
Job Description
Overview
POSITION SUMMARY:
The incumbent is responsible for managing security activities to ensure the safety and security of gaming and entertainment guests and team members, as well as the safeguarding of all property; ensures that all potential security violations are investigated, and corrective actions are taken while providing exceptional customer service.
 
Responsibilities
ESSENTIAL FUNCTIONS:
(These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position)
<ul>
<li>Assists the shift manager with the overall security of the casino and the coordinating of security efforts to safeguard company assets, employees, and patrons of Casino in accordance to the Internal Control Submissions and the rules of the Indiana Gaming Commission during assigned shift. </li>
<li>Responsible for assigned security posts. Guards transfer of money, chips, and jackpots. Performs hopper fills, table fills and table credits. </li>
<li>Train, evaluate, and recommend disciplinary action for officers. </li>
<li>Patrol premises to discourage inappropriate behavior and take action when necessary. </li>
<li>Writes investigative and incident reports. </li>
<li>Responsible for addressing any individual not wearing a Commission Badge found in non-public areas or any person found in areas 'not authorized to be in. </li>
<li>The Supervisor will assume overall responsibility of security operations during the absence of the Security Shift Manager. </li>
<li>Provides escorts for and has access to sensitive keys as described in approved Internal Controls. Assists with inventory of sensitives keys. This position has no authority to have sensitive keys duplicated.</li>
<li>Perform other duties as assigned and adheres to all Indiana Gaming Regulations.</li>
</ul>
NON-ESSENTIAL JOB FUNCTIONS
<ul>
<li>Attend seminars when needed. </li>
</ul>
 
Qualifications
EDUCATION AND /OR EXPERIENCE REQUIREMENTS:
(Related education and experience may be interchangeable on a year for year basis)
High School Diploma or equivalent is required and a minimum of one (1) year of guest service experience, or the equivalent combination of education and experience. Two years’ progressive experience in security operations and supervisory experience preferred.
ADDITIONAL REQUIREMENTS: (Licenses, Certifications, Testing, etc.):
<ul>
<li>Must obtain and maintain all licenses / certifications per Federal, State, and Indiana Gaming Commission. </li>
<li>Must successfully pass background check. </li>
<li>Must successfully pass drug screening.</li>
<li>Prior experience in the Gaming industry strongly preferred. </li>
<li>Must be at least twenty-one (21) years of age.</li>
<li>Must be able to obtain CPR/AED certificate and pass Blood Borne Pathogen training.</li>
<li>Must be able to work holidays and weekends, as well as flexible shifts.</li>
</ul>
KNOWLEDGE OF:
<ul>
<li>Knowledge of computer applications to compose clear, concise, and accurate reports.</li>
<li>Must be able to obtain and maintain all appropriate licenses / certifications per Federal, State, and Gaming regulations.</li>
<li>Basic knowledge of county and state ordinances.</li>
<li>Electronic, video, and alarm functions.</li>
<li>CPR training.</li>
<li>Investigative procedures.</li>
<li>Extreme confidentiality.</li>
</ul>
ABILITY TO:
<ul>
<li>Available to work different types of events with varying time schedules, on varying days as needed.</li>
<li>Read and comprehend all necessary documentation, training materials and policy information.</li>
<li>Assist sick or injured guests and or team members.</li>
<li>Communicate courteously, effectively, and professionally with guests and all levels of team members.</li>
<li>Use tools and equipment such as, radios, computers, and other tools specific to the position.</li>
<li>Stand for extended periods of time.</li>
<li>Communicate clearly, in English, with guests in a professional manner.</li>
<li>Work within Hard Rock Casino Northern Indiana established policies/guidelines.</li>
</ul>

SUPERVISOR - SECURITY

<h3>Job Description</h3>
Job Description
Overview
Seminole Classic Casino pioneered Indian gaming when it opened as the country’s first large stakes bingo hall in 1979, eventually expanding with gaming machines and poker. The landmark casino is now home to over 1,000 state-of-the-art, newest-title slot machines and other local favorites such as Diamond Lottos, Fort Knox, Pirate’s Loot. The gaming leader also offers 24/7 live table game action with games including Blackjack, Baccarat, Spanish 21, Three Card Poker and many more. Seminole Classic Casino also features the Hollywood Hall entertainment pavilion and the Stage Bar, a full-service bar that features live entertainment nightly. Patrons can enjoy the EATstreet dining area with food options such as Soygood, Slice and Mojoe as well as a burger and wing joint named Flying Cow.
Our Commitment to Service: We don’t have customers, we have Guests. Each visitor is our Guest, just as you have a Guest in your home. You take a certain level of pride when you have an invited Guest in your home. You should take the same pride with every Guest who visits one of our properties. Unparalleled Service isn’t just a part of our mission statement at Seminole Gaming; it’s a commitment to each and every one of our current and future Guests.
 
Responsibilities
Under the direction of the Advertising Manager, this position is responsible for assisting in the planning and implementation of various marketing efforts and initiatives such as, but not limited to, planning, printing, production and distribution of advertising and promotional materials at the property and public level. The Social Media/Advertising Specialist must follow brand standards and maintain communication with multiple vendors, agencies and internal departments as needed.
<ul>
<li>Responsible for all aspects of property signage: planning, development and execution/installation, as well as maintaining budgetary accountability for signage.</li>
<li>Coordinates creation, delivery and distribution for all direct mail and invitations, including special event invitations, tournament invitations and invitations for similar casino sponsored events.</li>
<li>Coordinates production schedule for property’s casino direct mail and email blasts.</li>
<li>Works with creative agency to produce marketing and promotional materials and collateral such as, but not limited to, signage, mailers, digital screens, and email blasts.</li>
<li>Assists in development and management of the media marketing run list, tracking sheets, and creative project lists.</li>
<li>Assist media buying agency in the development of marketing related campaigns, including coordination of creative and trafficking of deliverables.</li>
<li>Support and serve all departments to ensure timely development and delivery of creatives for interdepartmental requests.</li>
<li>Schedule, manage and publish content while maintaining a consistent presence across all property digital channels: desktop sites, mobile sites, onsite digital LCD displays and signage.</li>
<li>Responsible for creating and implementing all copy, art, lists, cost estimates, invoices and other materials through every stage of conceptualization and production.</li>
<li>Proofread and review written text for errors and inconsistencies prior to final approval and publication.</li>
<li>Coordinate radio production, as well as implementation and execution of photo shoots for digital and printed materials.</li>
<li>Coordinate out of home advertising production and installation with contracted outdoor vendors.</li>
<li>Draft press releases for media distribution alongside Public Relations agency to support monthly promotions, jackpots, and property entertainment.</li>
<li>Obtain bids and initiate purchases in accordance with company policy.</li>
<li>Work with Purchasing, Receiving and Warehouse on inventory and deliveries.</li>
<li>Prepares purchase orders and requisitions for all goods and services purchased by the Advertising Department.</li>
<li>Examines for accuracy and prepares for payment all vendor invoices received by the department.</li>
<li>Maintain organization of all files and completed production jobs.</li>
<li>Provide onsite presence for events, such as promotions, philanthropic/community efforts, celebrity appearances and more in support of content building and live social engagement. </li>
<li>Responsible for building and curating content, as well as maintaining social platforms, including but not limited to Instagram, Facebook, LinkedIn, TikTok, and X, plus new/emerging platforms.</li>
<li>Leads efforts of planning, development and implementation of social media strategies, content calendar, and tactical plans, ensuring that all social media messages, measurements and content are relevant to target audience and trends.</li>
<li>Conduct meetings with staff and/or team members to communicate and discuss potential content creation and areas of opportunity, upcoming events, etc.</li>
<li>Support and serve as the liaison between all internal departments as it relates to social and digital media requests and efforts.</li>
<li>Direct and coordinate the execution of photography and video production.</li>
<li>Conducts themselves in accordance with all Gaming Commission Regulations, and Seminole Tribe of Florida/departmental policies and procedures.</li>
<li>Support Advertising Manager and other key marketing efforts and duties as assigned.</li>
</ul>
 
Qualifications
<ul>
<li>At least 3 years direct marketing, advertising and brand marketing experience, including implementation of digital, mobile and emerging campaigns.</li>
<li>Bachelor’s degree in hospitality, marketing, business administration, or the equivalent combination of education and experience.</li>
<li>Experience with the Adobe Suite applications including Photoshop, Illustrator, and InDesign are not required but preferred.</li>
<li>Proficient knowledge of Microsoft Office, such as Excel and Word is required.</li>
<li>Ability to effectively communicate in written/verbal formats. Bilingual preferred – English/Spanish.</li>
</ul>
<ul>
<li>Ability to adapt to the style and tonality of the current “voice” of consumer facing media.</li>
<li>Ability to work well under deadlines and exercise a great deal of initiative, forward strategic thinking and independent judgement.</li>
<li>Technologically savvy with solid understanding of the web, online market, and direct marketing.</li>
<li>Must consistently maintain a professional appearance and demeanor.</li>
<li>Excellent attention to detail, customer service skills, and multi-project management skills.</li>
<li>Ability to comfortably speak to the general public and/or group of individuals.</li>
<li>Work varied shifts, including nights, weekends and holidays.</li>
<li>Ability to read and understand all Seminole Tribe of Florida policies and procedures.</li>
<li>Must be able to complete standard Seminole Tribe of Florida forms and reports.</li>
</ul>
WORK ENVIRONMENT:
<ul>
<li>Duties and responsibilities are typically performed in a professional office setting, as well as on the casino floor. The casino floor is a smoking environment with constant exposure to the general public and excessive noise.</li>
<li>Must be able to work nights and weekends as needed.</li>
<li>While performing the duties of this job, the employee is frequently required to sit, stand, and use ‘sense’ abilities; this includes walking, use of hands and arms, voice, and taste or smell.</li>
<li>The employee must occasionally lift and/or move up to 10-30 pounds.</li>
<li>Job is fully on-site.</li>
</ul>
CERTIFICATES, LICENSES, AND REGISTRATIONS:
<ul>
<li>Must apply for, obtain and remain eligible for the appropriate Seminole Tribal Gaming License.</li>
</ul>
Closing:
The Tribal Council gives preference in all of its employment practices to Native Americans. First preference in hiring, training, promoting and in all other aspects of employment is given to members of the Seminole Tribe who meet the job requirements. Second preference is given to members of other federally recognized Native American Tribes who meet the job requirements.
As part of Seminole Gaming’s employment process, final candidates will be required to obtain gaming licensure by completing a background check with Seminole Gaming Compliance and Regulations, prior to an offer being extended. These background checks may include, but are not limited to:
<ul>
<li>Credit Check</li>
<li>Criminal Background Check</li>
<li>Drug Screen </li>
</ul>
For a listing of all opportunities at Seminole Gaming, please go to <a href="http://www.gotoworkhappy.com" target="_blank">www.gotoworkhappy.com</a>.

Disclaimer While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).

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