<h3>Job Description</h3>
Job Description
Overview
POSITION SUMMARY:
The incumbent in this position is responsible for overseeing the daily audit of cage, slots, and non-gaming revenue areas. The incumbent is also responsible for monitoring work performed by Revenue Audit Clerks to ensure compliance with company and regulatory policies and procedures. 
 
Responsibilities
ESSENTIAL FUNCTIONS:
(These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position)
<ol>
<li>Supervises the revenue verification team to ensure that all audit tasks are completed efficiently and properly within designated controls. </li>
<li>Supervises and coordinates activities of workers engaged in calculating, posting, and verifying duties to obtain and record financial data for use in maintaining casino accounting and statistical records. </li>
<li>Compiles composite reports from individual reports of subordinates required by management or government agencies. </li>
<li>Determines work procedures, prepares work schedules, and expedites workflow. Issues written and oral instructions. </li>
<li>Assigns duties and examines work for exactness, neatness, and conformance to policies and procedures. </li>
<li>Studies and standardizes procedures to improve efficiency of subordinates. </li>
<li>Develops, trains, advises, and supports the department Team Members. Provides direction and troubleshooting in daily audits. </li>
<li>Assists with month end financial reporting and daily taxes.</li>
<li>Maintains compliance with gaming regulations. Completes any other tasks as directed by the Revenue Audit Manager.</li>
<li> Adheres to all Indiana Gaming Regulations.</li>
</ol>
NON-ESSENTIAL JOB FUNCTIONS
<ol>
<li>Attend seminars when needed. </li>
</ol>
 
Qualifications
EDUCATION AND /OR EXPERIENCE REQUIREMENTS:
(Related education and experience may be interchangeable on a year for year basis)
One year of casino audit experience or 3 years of other audit experience including F&amp;B/Hotel audit experience. Two-three years of prior supervisory experience is preferred. A Bachelor’s degree in Accounting or a related field is preferred but not required. 
ADDITIONAL REQUIREMENTS: (Licenses, Certifications, Testing, etc.):
<ul>
<li>Must obtain and maintain all licenses / certifications per Federal, State, and Indiana Gaming Commission. </li>
<li>Must successfully pass background check.</li>
<li>Must maintain strict confidentiality relative to financial data and casino policies.</li>
<li>Must successfully pass drug screening.</li>
<li>Must be twenty-one (21) years of age.</li>
</ul>
KNOWLEDGE OF:
<ul>
<li>The Gaming industry, including principles and practices of a capital and operations budget.</li>
<li>The following office systems: Microsoft Office Word and Excel, and other accounting systems.</li>
<li>10-Key calculator.</li>
<li>Sound interpersonal judgment and decision-making skills.</li>
<li>Financial systems and proficiency with spreadsheet software.</li>
<li>Audit functions.</li>
<li>Regulatory requirements.</li>
</ul>
ABILITY TO:
<ul>
<li>Perform basic mathematical problems.</li>
<li>This position spends time on the Casino floor and is subject to varying levels of crowds and noise, and the severity of which depends upon guest volume.</li>
<li>Review and comprehend all necessary documentation. </li>
<li>Perform effectively in a fast-paced environment.</li>
<li>Effectively perform multiple tasks.</li>
<li>Interface professionally with business contacts and guests.</li>
<li>Communicate effectively with subordinates, coworkers, and management.</li>
<li>Be flexible to work varying shifts and time schedules as needed. </li>
<li>Interpret and explain policies and procedures. </li>
<li>Obtain and maintain all licenses / certifications per Federal, State, and Gaming regulations.</li>
<li>Ability to maintain confidentiality, understanding the potential impact on the department. </li>
</ul>

SUPERVISOR - REVENUE AUDIT

<h3>Job Description</h3>
Job Description
Overview
Whether you want to make your debut or go back on tour after a long hiatus, starting a career at Seminole Hard Rock Hotel &amp; Casino Tampa can feel more like play than work. This expansive property is the premier entertainment destination of Central Florida &amp; features high stakes table games along with thousands of the hottest slot machines. Owned &amp; operated by the Seminole Tribe of Florida, this electrifying casino destination boasts rock star amenities at its AAA Four Diamond rated hotel ranging from seven award-winning Zagat-rated restaurants, a newly renovated Rock Spa® &amp; Salon and VIP services galore.
Our Commitment to Service:
We don’t have customers, we have Guests. Unparalleled Service isn’t just a part of our mission statement at Seminole Gaming; it’s a commitment to each and every one of our current &amp; future Guests. Our staff spends their time making sure that every single one of our guests gets the rock star treatment, but the Seminole Hard Rock family also rolls out the red carpet for our employees with competitive benefits &amp; a great work environment.
Benefits &amp; Perks:
We offer rockin' benefits that include Medical, Dental, Vision &amp; Life Insurances, 401K, Paid time off, Annual Bonus Opportunity &amp; much more! Please visit <a href="http://www.gotoworkhappy.com/benefits" target="_blank">http://www.gotoworkhappy.com/benefits</a> to see our full list of benefits! 
Appearance:
How we look &amp; appear to each guest provides an important impression of our Company. Non-permitted guidelines include unnatural hair color, visibly explicit or offensive tattoos, facial tattoos, ear piercings that alter the shape and/or size of the ear, any visible body or facial piercings other than two (2) piercings per ear, facial hair longer than ½ inch in length or mustaches that extend past ¼ inch below the upper lip. Please note this list is not all-inclusive, as well as exceptions to these rules may apply for certain departments.
JOB DESCRIPTION
 
Responsibilities
The Supervisor-Front Desk is responsible for managing and coordinating the activities of guest service representatives to ensure guest satisfaction while motivating and encouraging staff to provide high-quality guest service.
Essential duties include, but are not limited to:
<ul>
<li>Assist staff with expediting problem payments (e.g., problems processing credit card).</li>
<li>Follow up with guest regarding satisfaction with guest-related issues.</li>
<li>Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key.</li>
<li>Process all payment types such as room charges, cash, checks, debit, or credit. Set up accurate accounts for each guest upon check-in. Anticipate sold-out situations and obtain satisfactory alternative accommodations when the property cannot accommodate guests with reservations.</li>
<li>Block rooms in the computer and identify designated requirements and requests.</li>
<li>Contact appropriate individual or department (e.g., Bellperson, Housekeeping) as necessary to resolve guest call, request, or problem. Coordinate with Housekeeping to track readiness of rooms for check-in.</li>
<li>Review shift logs/daily memo books and document pertinent information in logbooks.</li>
<li>Count bank at the beginning and end of shift. Balance and drop receipts according to accounting specifications.</li>
<li>Assist management in training, motivating, and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process.</li>
<li>Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications.</li>
</ul>
 
Qualifications
<ul>
<li>Must have High School Diploma, Associates Degree in Hotel Management or related field preferred</li>
<li>One (1) year of full service Front Desk/Hotel Operations experience in a supervisory role</li>
<li>Must be able to manage multiple tasks with attention to detail</li>
<li>Must have strong communication skills, phone etiquette and exceptional guest service skills</li>
<li>Must possess computer skill to include MS Office/AS400</li>
<li>Must be able to work standing/sitting for long periods of time</li>
<li>Must be able to work nights, overnights, weekends, and holidays</li>
</ul>
Work Environment:
<ul>
<li>Duties and responsibilities are typically performed in the hotel and back of house of the property, which can be fast-paced. Also, there may be times where you will need to be on the Casino Floor or pass through this area. On the Casino Floor, you may be exposed to casino-related environmental factors including, but not limited to, second hand smoke and excessive noise.</li>
<li>While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms, talk or hear; and taste or smell. The employee must frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus.</li>
</ul>
Native American Preference Policy:
The Tribal Council gives preference in all of its employment practices to Native Americans. First preference in hiring, training, promoting and in all other aspects of employment is given to members of the Seminole Tribe who meet the job requirements. Second preference is given to members of other federally recognized Native American Tribes who meet the job requirements.
Employment Process:
Seminole Gaming’s employment process requires candidates to obtain gaming licensure by successfully completing a background check with Seminole Gaming Compliance and Regulations, prior to beginning employment. These background checks may include, but are not limited to:
<ul>
<li>Credit Check</li>
<li>Criminal Background Check</li>
<li>Drug Screen </li>
</ul>
DisclaimerWhile this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).
#gotoworkhappy

SUPERVISOR - FRONT DESK

<h3>Job Description</h3>
Job Description
Overview
The Lead Surveillance Operator is responsible for all actions and activities that occur on their shift and directly supervise the subordinates on the shift. 
 
Responsibilities
It is the responsibility of the Surveillance Supervisor to protect the assets of the Seminole Tribe, to observe and report any and all improprieties directly to their respective chain of command. Surveillance Supervisors shall monitor the property for compliance with the approved Tribal Internal Control Standards, Seminole Tribal Gaming Code, State of Florida Gaming Compact, and the Casino Policy &amp; Procedures. All suspicious activities and discrepancies shall be documented and reported to the Seminole Tribal Gaming Commission according to the chain of command. The Supervisors will be responsible for their assigned shift and that the Surveillance Manager is kept aware of all surveillance activity on a daily basis. Supervisors shall provide guidance to the Surveillance Observers and will monitor the Surveillance Observers’ daily performance and ensure all policies and guidelines are followed.
 
Qualifications
<ul>
<li>Must work effectively with colleagues and, Supervisors must have good interpersonal skills.</li>
<li>Must be able to compile and present results of investigations in absence of the department Manager.</li>
<li>Shall have a general working knowledge of various departments and functions of the Casino.</li>
<li>Must possess problem-solving skills.</li>
<li>Ability to adapt quickly to shifting priorities, and must be able to manage a number of priorities simultaneously, establish and meet deadlines.</li>
<li>Review gaming play breakdowns, statistical analysis, and detailed gaming studies of high action games/players/comps to assist casino operations.</li>
<li>Participate in Corporate Management Training and Tribal Management programs by attending management training classes as applicable.</li>
<li>Intermediate to high level skills in Microsoft Word, Excel, Outlook, Casino Systems (IGT, Bally’s, and SDS), F&amp;B Point of Sale software and email.</li>
<li>Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio and percent, and to interpret data from graphs.</li>
<li>Must have a complete understanding of Title 31 and SAR rules and reporting requirements.</li>
<li>Perform other related duties as assigned/required.</li>
</ul>

LEAD OPERATOR - SURVEILLANCE

<h3>Job Description</h3>
Job Description
Hourly Position Reports to: Casino Shift Manager

Summary: 
Monitor dealer and customer gaming activity on an assigned group of tables. 

Major Responsibilities/Activities:
<ul>
<li>Monitor guests and employees during table game play.</li>
<li>Greets guests in friendly, courteous and professional manner.</li>
<li>Monitors customer transactions.</li>
<li>Motivates and manages a culturally diverse table games staff.</li>
<li>Trains dealers and evaluates job performance.</li>
<li>Monitors floor activity, protects the pit bankroll, the playing public and the casino’s assets.</li>
<li>Initiates and supervises table games fills and credits.</li>
<li>Opens and closes table chip bankrolls.</li>
<li>Assures proper completion of currency transaction reporting paperwork, as required by federal regulation (Title 31), for the Table Games and Card Games Department.</li>
<li>Rates table games customer play and identifies high dollar action.</li>
<li>Settles customer disputes in the table games pit.</li>
<li>Performs basic administrative duties as assigned by the Table Games Shift Manager.</li>
<li>May assume a dealer’s duty, as necessary.</li>
<li>Calculates winnings to verify payment made by dealer.</li>
<li>Adheres to all regulatory, departmental and casino policies and procedures, and to the casino ICS.</li>
</ul>

Minimum Requirements:
<ul>
<li>Preference is given to qualified Santa Ana Tribal Members.</li>
<li>Associate Degree or four years experience in similar position with a minimum of two years dealing experience may be substituted.</li>
<li>Supervisory experience preferred.</li>
<li>Excellent interpersonal, customer service and communication skills.</li>
<li>Bi-lingual and multi-cultural experience preferred.</li>
<li>Computer proficiency with Microsoft Word and Excel software.</li>
<li>Must be able to obtain and maintain a Pueblo of Santa Ana Gaming Regulatory Commission key gaming license.</li>
</ul>

Essential Mental Functions:
The essential mental functions described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
<ul>
<li>Maintains a strict level of confidentiality regarding company information.</li>
<li>Strong numerical or statistical aptitude. </li>
<li>Strong mathematical skills.</li>
<li>Proven ability to provide outstanding customer service.</li>
<li>Must be a Team Player.</li>
<li>Pleasant, polite manner for dealing with the public as well as staff.</li>
<li>Good customer service, verbal and written communication skills. </li>
<li>Display strong verbal and written communication skills</li>
<li>Proven ability to handle conflict situations</li>
<li>Proven ability to multi-task in a high energy, customer oriented environment</li>
</ul>

Essential Physical Functions:
The essential physical functions described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
<ul>
<li>While performing the duties of the position, the employee is frequently required to stand, walk, turn, use hands and fingers to grasp, handle, and feel, reach with hands and arms, talk and hear.</li>
<li>Must be able to work various hours, as needed, including weekends and holidays.</li>
<li>Must present self in a well-groomed, professional appearance. </li>
<li>The employee must be able to lift up to 25 pounds.</li>
<li>Must be able to handle stress effectively.</li>
<li>Stand, walk, turn, use hands and fingers to handle and feel, reach with hands and arms, talks and hears.</li>
<li>Must be able to walk and stand for extended periods of time</li>
<li>Must be able to work at a fast pace and in stressful situations.</li>
<li>Physical ability to safely perform the essential job functions of the position.</li>
</ul>

Equipment Used:
<ul>
<li>Traditional office equipment.</li>
</ul>

Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

TABLE GAMES SUPERVISOR- PART TIME

<h3>Job Description</h3>
Job Description
Overview
POSITION SUMMARY:
Council Oak Steak &amp; Seafood is part of the Hard Rock International brand. With venues in 74 countries, including 183 cafes, 27 hotels and 12 casinos, Hard Rock International (HRI) is one of the most globally recognized companies. Beginning with an Eric Clapton guitar, Hard Rock owns the world's most valuable collection of music memorabilia, which is displayed at its locations around the globe. Hard Rock is also known for its collectible fashion and music-related merchandise and Hard Rock Live performance venues. HRI owns the global trademark for all Hard Rock brands. The company owns, operates and franchises Cafes across Europe, Asia, and the Americas, as well as owns, licenses and/or manages hotel/casino properties worldwide. Destinations include the company’s two most successful Hotel and Casino properties in Florida, both owned and operated by HRI parent entity The Seminole Tribe of Florida. In 2018, Hard Rock International was recognized as a Forbes Magazine Top Employer for Women and Land Operator of the Year at the Global Gaming Awards. For more information on Hard Rock International visit <a href="http://www.hardrock.com" target="_blank">www.hardrock.com</a>. 
 
Responsibilities
ESSENTIAL FUNCTIONS:
(These functions are intended as a general illustration of the work performed in this job classification and are not all-inclusive for this position)
The Chef is responsible for directing and managing the day-to-day kitchen operations and supporting staff in daily functions. Our ideal candidate is a proven empathetic leader, passionate about food and developing teams with experience in high-volume and high-pressure environments. They will understand the importance of training to ensure high-quality food preparation and hygiene standards and be responsible for communication and motivating kitchen staff in a safe and sanitized environment. This is an opportunity for the right Chef to join the Council Oak Steak &amp;Seafood Bristol team and embrace the culture of fine dining in a unique atmosphere while encompassing the brand mission, values, and high-quality standards.
<ul>
<li>Creates an atmosphere that induces guests to make Hard Rock Bristol their choice for gaming entertainment; responsible for actively building and retaining guest relations and acts as a mentor to team members in order to provide superior guest service.</li>
<li>Hires, trains, motivates, evaluates, and supervises staff in order to ensure that employees receive adequate guidance and resources to accomplish established objectives.</li>
<li>Understands vision and department objectives, standards, guidelines, and budget to achieve effective supervision of the department.</li>
</ul>
<ul>
<li>Lead, direct, and manage BOH operations. Maintain regular presence throughout the department.</li>
<li>Supervise and participate in the production and plating of food service areas to maintain the best quality food style possible.</li>
<li>Provide direction for menu and recipe development and execute consistent, high quality food presentation.</li>
<li>Effectively control costs of food and related purchases in alignment with budgeted expectations.</li>
<li>Communicate and coordinate regularly with the General Manager and others as needed.</li>
<li>Participate in bi-monthly inventories. Recommend appropriate actions based on results of inventory reporting.</li>
<li>Support standards for purchasing, receiving, and storage of food, supplies, and equipment.</li>
<li>Ensure the proper handling, maintenance, and storage of all department equipment.</li>
<li>Maintain the highest standards of brand, local health, safety, and food preparation hygiene requirements.</li>
<li>Conduct training on food knowledge and menu composition as needed. </li>
<li>Manage relationships with vendors. </li>
<li>Create and develop goals and operational strategies for the operations that are aligned with the company brand standards.</li>
<li>Communicate and ensure staff accountability.</li>
<li>Review weekly forecasts and planning of cost expenditures and monitor actual sales, revenues, and expenses, food costs, and budgets.</li>
<li>Establishes and maintains training and development procedures to ensure superior guest service standards are achieved.</li>
<li>Plans menus considering marketing conditions, popularity of various dishes, recent menus, and religious or other holidays.</li>
<li>Checks methods of food preparation and cooking, sizes of portions, and garnishing of foods by tasting.</li>
<li>Responsible for storage of food items to ensure quality of food and compliance with health requirements. Actively involved with purchasing department to ensure high quality of food products. </li>
<li>Consults with catering sales manager and clients to create, adapt, and tailor special menu.</li>
<li>Responsible for tracking food cost variances and adjusting such prices to food items that will result in net profit.</li>
<li>Required to meet budgetary guidelines for food cost, labor cost and miscellaneous costs.</li>
<li>Attend and participate in meetings, completing follow-up as assigned.</li>
<li>Other duties as assigned.</li>
</ul>
 
Qualifications
EDUCATION AND /OR EXPERIENCE REQUIREMENTS:
(Related education and experience may be interchangeable on a year for year basis)

This knowledge and these abilities are typically acquired through the completion of a high school diploma or equivalent, as well as a degree from a certified food service program, apprenticeship, culinary school, or equivalent. Previous supervisory experience required and 5 years’ experience as Chef in a fine-dining establishment with sizeable conference and banqueting facilities.
ADDITIONAL REQUIREMENTS: (Licenses, Certifications, Testing, etc):
<ul>
<li>Must obtain and maintain valid licenses / certifications per Federal, State, and Gaming regulations.</li>
<li>Must successfully pass background check.</li>
<li>Must successfully pass drug screening.</li>
<li>Must be at least twenty-one (21) years of age.</li>
<li>Prior experience opening new properties/outlets strongly preferred.</li>
</ul>
KNOWLEDGE OF:
<ul>
<li>Pertinent federal, state, and local laws, codes, and regulations.</li>
<li>All applicable health, sanitation, and licensing ordinances.</li>
<li>Food products, standard recipes, and proper preparation.</li>
<li>Computer programs and applications.</li>
<li>Standard safety and sanitation practices for food and beverage service.</li>
<li>Complete understanding of kitchen operations.</li>
<li>Demonstrated organizational skills, budgeting experience and full understanding of financials.</li>
</ul>
ABILITY TO:
<ul>
<li>Use all tools associated with the position including but not limited to knives, slicers, and choppers.</li>
<li>Review and comprehend recipes and other necessary documentation.</li>
<li>Inspect quality of all food items.</li>
<li>Deliver a service level which creates an atmosphere that makes our guests want to return, giving each guest a positive, memorable entertainment experience.</li>
<li>Routinely go above and beyond in the accomplishment of position responsibilities in an effort to play a role in the achievement of organizational goals.</li>
<li>Present an image of excitement, enthusiasm, and outgoing personality, while being able to project a professional appearance.</li>
<li>Communicate clearly and concisely, both orally and in writing.</li>
<li>Observe and direct actions of subordinates.</li>
<li>Participate in the development and administration of goals, objectives, and procedures. </li>
<li>Be flexible to work varying shifts and time schedules as needed.</li>
<li>This position spends time on the Casino floor, and is subject to varying levels of crowds and noise, and the severity of which depends upon guest volume. This position is also subject to varying extreme heat and cold.</li>
</ul>

CHEF - COUNCIL OAK STEAKHOUSE

<h3>Job Description</h3>
Job DescriptionCompany Description 
Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry.
Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities.
Job Description 
Valey Forge Casino is seeking a Slot Supervisor for our Overnight 3rd shift.&nbsp; The successful candidate will provide friendly, courteous and efficient guest service and ensure a prompt response to all guests’ needs. This position supervises the Casino Beverage team in addition to the Slot Attendants.
<ul>
<li>Adhere to all department and property policies, procedures, and internal controls</li>
<li>Must maintain the strictest confidence of any and all confidential information regarding our guests.&nbsp;</li>
<li>Coach, monitor, and develop team members for improved performance</li>
<li>Through teamwork with others,&nbsp;ensure great guest service and prompt response to guests’ needs at all times</li>
<li>Assure that the slot machines are operating properly and that all jackpot payoffs are executed in a timely manner according to company policy</li>
<li>Verify, process, and authorize jackpot payouts</li>
<li>Support and assist Slot Attendants&nbsp;and Beverage personnel&nbsp;on the Casino Floor</li>
<li>Other various duties as assigned by the Slot Manager.</li>
</ul>
Qualifications 
<ul>
<li>High school diploma or equivalent</li>
<li>One-year slot experience or prior slot experience</li>
<li>Excellent communication and guest service skills for both internal and external guests.</li>
<li>Ability to count money and make change.</li>
<li>Basic computer, math, reading, and writing skills.</li>
<li>Supervisory skills, preferred but not required.&nbsp;</li>
<li>General knowledge of Microsoft Word, Excel, and Outlook is a plus.</li>
<li>Always conduct oneself in a manner that reflects a positive and professional image</li>
<li>Ability to establish rapport with other team members throughout the casino</li>
<li>Maintain a positive attitude at all times</li>
<li>Be able to work in a smoke filled casino environment with loud noises and lights.</li>
<li>Must be able to obtain required licenses.</li>
</ul>
 Additional Information 
All your information will be kept confidential according to EEO guidelines.
Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

Slot Operations Supervisor (Overnight 3rd shift)

<h3>Job Description</h3>
Job Description
Oneida Innovations Group is a tribally-owned enterprise of the Oneida Indian Nation, an innovative and experienced Indian Nation owning and operating several multifaceted business enterprises, each focused on delivering exceptional customer experiences and service. We are currently seeking an Application Support Analyst to join our team at Turning Stone Resort Casino in Verona, NY - supporting IT Applications for various business units throughout the organization including Turning Stone, YBR and Point Place Casinos, Maple Leaf Markets, and Savon Convenience Stores as well as our golf courses, off-site properties, police department, and other entities.
We are currently seeking a Lead Database Administrator to join our IT/Innovation team.
Summary: The Lead Database Administrator is responsible for mentoring other DBA's in the organization and being a trusted advisor to the Database Manager. His/her role is to direct, evaluate, review, and manage database resources and services across Oneida Nation Enterprises, LLC while ensuring high levels of data quality. 
 
Duties &amp; Responsibilities:
 
<ul>
<li>Effectively oversees and is responsible for the database function; ensuring the design, maintenance and implementation of database management systems. Acts as a mentor and provides leadership to lower level Database Administrators.</li>
<li>Effectively manages technical resources and personnel to ensure optimal support of database systems. </li>
<li>Determines the overall design of the enterprise wide data/information architecture, which maps to the enterprise architecture and balances the need for access against security and performance requirements.</li>
<li>Designs and constructs data architectures, operational data stores and data marts while focusing on enterprise wide data modeling and database design. </li>
<li>Defines data/information architecture standards, policies and procedures for the organization, structure, attributes and classification of data elements, and applies accepted data content standards to technology projects. </li>
<li>Facilitates consistent business analysis, data acquisition, access analysis and design as it applies to the enterprise data architecture.</li>
<li>Supports database management systems optimization, archiving and recovery strategy, load strategy design and implementation, security and change management at the enterprise level. </li>
<li>Designs, specifies, and documents database schema configurations according to Customer needs and Engineering guidelines, and will consult with outside support resources as appropriate.</li>
<li>Prepares charts and diagrams to explain database operations to be used for training others in proper use; this includes checklists and processes for Production Support Analysts and Network Technicians.</li>
<li>Collaborates with the management to ensure services meet the needs of the IT and organizational strategies.</li>
<li>Works closely with IT team members to implement necessary changes, upgrades and enhancements to the database systems; and has understanding of the philosophies and strategies necessary to support the organization's missions.</li>
<li>Analyzes workflow and assigns and/or schedules work to meet priorities and goals.</li>
<li>Provides the management with information on the status and accomplishments within the database function.</li>
<li>Conduct frequent meetings with database team members to review and discuss various company and departmental policies and procedures, to address problems and concerns, and as a tool in building teamwork.</li>
<li>Researches and develops standards, proposals and processes to promote growth, maturity, and effectiveness of the IT Department.</li>
</ul>
 
Minimum Qualifications:
 
<ul>
<li>A Bachelor's or Master's Degree in Computer Science or Information Systems or other related technical field and/or minimum equivalent experience of 10 to 12 years of experience with large and complex database management systems.</li>
<li>Experience knowledge of Database Concepts such as schema design, triggers, transaction logs, stored procedures, and backups.</li>
<li>Experienced managing Database Administrator, Data Analyst, Database Application Resources and/or other technical resources. </li>
<li>Experienced guiding technical resources to support high complexity projects requiring in-depth knowledge across multiple technical areas and business segments. </li>
<li>Experienced determining resources support levels and assessing skill levels and conducting performance reviews on technical staff members. </li>
<li>Experienced conducting technical interviews. </li>
<li>Professional certifications in a related discipline desirable</li>
<li>Experienced knowledge of Operating Systems, such as Microsoft, Netware, AIX, Linux, Solaris, MAC, and guides staff members as necessary.</li>
<li>Excellent organizational, verbal, and written communications skills. Ability to perform well in a fast pace environment and meet deadlines is essential.</li>
<li>Expected to be on call 24/7.</li>
<li>Must maintain confidentiality.</li>
</ul>
Oneida Innovations Group is an equal opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, gender identity, genetic information or any other protected characteristic under applicable law.
 Job Posted by ApplicantPro

Database Administration Lead

<h3>Job Description</h3>
Job Description
Overview
 
Responsibilities
The Slot Technical Supervisor plans, organizes, and directs the installations, unscheduled maintenance, and special projects on all slot machines and related equipment. The Slot Technical Supervisor performs and supervises Slot Technicians performing all of the “Essential Functions/Duties” listed below. 
Essential Job Functions:
<ul>
<li>Plans, organizes and directs the installation, optioning, diagnostic, testing, and bill testing of all slot machines and related equipment in accordance with the manufactures Service &amp; Operations Manual and department policies and procedures.</li>
<li>Supervises the Slot Technicians in performing fault analysis, fault isolation, and repair of failures in the slot machine and related equipment.</li>
<li>Assist Technical Manager with reviews, policy and procedure creation and or revision within the slot department that support the organization's initiatives and enables department to operate in an efficient, cost-effective manner.</li>
<li>Assist in the management of staffing to include, interviewing, hiring, training, and development of all slot departments personal.</li>
<li>Maintains a clean, safe, hazard-free work environment within area of responsibility.</li>
<li>Conducts themselves in accordance with all Gaming Commission Regulations, and Seminole Tribe of Florida/departmental policies and procedures.</li>
<li>Other duties as assigned.</li>
<li>Responsibilities include interviewing, hiring and training; planning, assigning and directing work; appraising performance; rewarding and disciplining employees; addressing complaints, resolving problems, developing positive employee morale.</li>
</ul>
 
Qualifications
<ul>
<li>Candidate must have strong electro-mechanical skills and also be familiar with gaming machine repair and maintenance.</li>
<li>Technically proficient in the operation and repair of gaming machines hardware and software.</li>
<li>Candidate must display a constant commitment to excellence regardless of the task or responsibility.</li>
<li>Commitment to routinely go above and beyond in the accomplishment of position responsibilities in an effort to play a role in the achievement of organizational goals.</li>
<li>Must present an image of excitement, enthusiasm, and outgoing personality, while being able to project a professional appearance.</li>
<li>Three (3) to five (5) years of experience preferably in a Class III Gaming Environment with two (2) years of supervisory responsibilities over technical training; or an equivalent combination of education and/or education.</li>
<li>Ability to read and understand all Seminole Tribe of Florida policies and procedures.</li>
<li>Must be able to communicate effectively with guests in English, specific to position duties and responsibilities.</li>
<li>Must be able to complete standard Seminole Tribe of Florida forms and reports.</li>
<li>Ability to read, analyze and interpret common technical journals, financial reports and related documents.</li>
<li>Ability to respond to common inquiries or complaints from customers and employees.</li>
<li>Ability to effectively write and present detailed status reports for executive management.</li>
<li>Must possess basic mathematical skills to include ability to add, subtract, multiply and divide specific to position responsibilities.</li>
<li>Ability to work with mathematical concepts such as probability and statistical inference.</li>
<li>Ability to apply concepts such as fractions, percentages and ratios in order to prepare budgets, assess financial performance and to design cost-effective solutions.</li>
<li>Candidate needs a strong understanding of MS Office Suite to include; Excel, Access, Word, and Outlook.</li>
<li>Must apply for, obtain and remain eligible for the appropriate Seminole Tribal Gaming License. </li>
<li>
While performing the duties of this job, the employee is regularly required to; use hands, reach with hands and arms, frequently lift up to 50 pounds, talk and hear. Also required are frequent, standing, walking, stooping, bending, reaching, climbing steps and sitting. Specific vision abilities required by this job include close, distance, color, and peripheral vision.
</li>
</ul>
Work Environment:
<ul>
<li>May be exposed to casino related environmental factors including, but not limited to, second hand smoke and excessive noise.</li>
<li>While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms, and talk or hear. Specific vision abilities required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus.The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.</li>
<li>The Casino environment is hectic, fast-paced and often crowded and noisy. May be exposed to casino related environmental factors including, but not limited to, second hand smoke, excessive noise and constant exposure to general public. </li>
</ul>
Closing:
The Tribal Council gives preference in all of its employment practices to Native Americans. First preference in hiring, training, promoting and in all other aspects of employment is given to members of the Seminole Tribe who meet the job requirements. Second preference is given to members of other federally recognized Native American Tribes who meet the job requirements.
As part of Seminole Gaming’s employment process, final candidates will be required to obtain gaming licensure by completing a background check with Seminole Gaming Compliance and Regulations, prior to an offer being extended. These background checks may include, but are not limited to:
<ul>
<li>Credit Check</li>
<li>Criminal Background Check</li>
<li>Drug Screen </li>
</ul>
Disclaimer While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).

SUPERVISOR - SLOT TECHNICIAN - FT

<h3>Job Description</h3>
Job DescriptionDescription:
 
POSITION SUMMARY: It is the responsibility of the Slot Technician to complete shop repairs, rebuild slot games, and complete hands-on training of all gaming devices and related systems while providing excellent guest service. All duties are to be performed in accordance with federal, state, local laws, regulations, and ordinances, as well as department and Company policies, practices, and procedures, within the framework and intent of the Plaza Mission Statement.
<ul>
<li>Repair and maintain slot machine components including circuit board assemblies, including but not limited to: power supplies, voucher printers, bill validators and video monitors.</li>
<li>Use the surface mount solder station for removal and replacement of circuit board components.</li>
<li>Test slot equipment using digital multi-meter, oscilloscope, Huntron tracker, monitor test equipment, capacitor and inductor analyzer.</li>
<li>Troubleshoot and repair equipment using manufacturer testers and manuals, wiring diagrams and the internet.</li>
<li>Assist with daily projects and maintenance on the slot floor when necessary. </li>
<li>Actively greet, interact, and assist Resort staff in a professional manner to foster and promote a cooperative and harmonious work environment</li>
<li>Perform shop and on floor repairs of slot machines</li>
<li>Repair and rebuild all mechanical and electronic slot game components</li>
<li>Ensure proper slot operation and maintenance on casino floor</li>
<li>Perform preventative maintenance</li>
<li>Pro-actively resolve any guest issue that arises, including the coordination of departmental assistance when necessary</li>
<li>Setup and strike of slot tournament</li>
<li>Coordinate with different departments when executing projects</li>
<li>Maintain a clean, organized and safe work environment on the floor, shop and storage areas</li>
<li>Sustain daily communications with co-workers and management</li>
<li>Notify the Supervisor/Manager of any suspicious or unusual activity and/or transactions in a timely and responsible manner</li>
<li>Maintain general Property knowledge</li>
<li>Perform other job related duties as assigned</li>
</ul>
 
This job description in no way states or implies that these are the only duties to be performed by the employee in this position. It is not intended to give all details or a step-by-step account of the way each procedure or task is performed. The incumbent is expected to perform other duties necessary for the effective operation of the department.
 
Requirements:
 
Required:
<ul>
<li>21 years of age or older</li>
<li>Excellent guest service and hospitality skills</li>
<li>Strong problem solving and listening skills</li>
<li>Self-motivated with excellent organizational skills and attention to detail.</li>
<li>At least 3 years of previous experience as a Slot Technician</li>
<li>At least 2 years of previous electronic board repair experience</li>
<li>Excellent customer service skills</li>
<li>Have interpersonal skills to deal effectively with all business contacts</li>
<li>Professional appearance and demeanor</li>
<li>Work varied shifts, including weekends and holidays</li>
<li>High school diploma or equivalent</li>
<li>Able to effectively communicate in English, in both written and oral forms</li>
</ul>
 
Preferred:
<ul>
<li>Previous experience in a similar resort or setting</li>
<li>Experience working with the Aristocrat system</li>
<li>Degree in Electronics</li>
</ul>
 
CERTIFICATES, LICENSES, REGISTRATIONS:
<ul>
<li>Gaming Card</li>
<li>Alcohol Awareness Card</li>
</ul>
 
Plaza Hotel &amp; Casino is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, Plaza will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.

TECHNICIAN - SLOT

<h3>Job Description</h3>
Job Description
Position Title: Slot Technician
Reports To: Slot Technician Supervisor
Supervises: N/A
Summary of Position
Test function of electronic assemblies, components, and parts according to established procedures. Responsible for the preventive maintenance, repairs and maintenance, and troubleshooting of all slot machines.
Key Responsibilities and Performance/Behaviors

<ul>
<li>Ability</li>
</ul>
<ul>
<li>Can explain and demonstrate Hospitality Behaviors and Performance Standards.</li>
<li>Understands where to get the information needed to complete tasks to standard.</li>
<li>Can explain and demonstrate technical skills used to complete tasks to standard.</li>
<li>Can explain or demonstrate the behavioral values or standards needed to complete tasks to standard.</li>
<li>Understands how to take ownership of problems and solve them when solutions may not be available.</li>
<li>Can explain how to request help from others when needed to complete task or goal.</li>
<li>Has complete knowledge and can tell others of IMGR&amp;C products and services.</li>
<li>Provide guests with directions or other venue information. Act upon all comments/complaints in a prompt, professional and friendly manner.</li>
</ul>
<ul>
<li>Performance</li>
</ul>
<ul>
<li>Performance meets expected end results and standards in Key Responsibilities and those listed on technical / operational SOP’s and task lists.</li>
<li>Responds to obstacles; finds new ways to reach desired end results.</li>
<li>In absence of guidance, acts and takes charge to respond to guest or internal customer needs.</li>
<li>Responds to change by quickly applying talent and skills in a positive way to succeed.</li>
<li>Supports achievement of Quality Goal; “Do it right the first time.”</li>
<li>Acts to protect and preserve property of IMGR&amp;C. All areas, equipment and furnishings are kept exceptionally neat, clean and in good repair.</li>
<li>Makes suggestions to improve performance.</li>
</ul>
<ul>
<li>Behavior</li>
</ul>
<ul>
<li>Behavior meets IMGR&amp;C standards (Mission, Values, Hospitality Behaviors, Customer Recovery Skills).</li>
<li>Approaches all activities with enthusiasm and encourages enthusiasm from others.</li>
<li>Chooses a positive approach in all situations.</li>
<li>Respects individuality of others; continues to communicate in order to work together.</li>
<li>Speaks positively about guests, other team members and our business in all situations on and off property.</li>
<li>Treats other with respect in all situations.</li>
</ul>
<ul>
<li>Service</li>
</ul>
<ul>
<li>Serves others.</li>
<li>Identifies and can communicate needs of guests and others.</li>
<li>Takes quick action to serve others in a way that meets/exceeds their needs.</li>
<li>Identifies ways to improve individual or team’s service to others.</li>
<li>Provides service outside job responsibilities if needed to help resort succeed.</li>
<li>Takes ownership of guest problem(s) until it is solved.</li>
</ul>
<ul>
<li>Professionalism</li>
</ul>
<ul>
<li>Meets IMGR&amp;C Appearance standards.</li>
<li>Professionally supports IMGR&amp;C reputation and image in all situations, on and off property.</li>
</ul>
<ul>
<li>Attendance</li>
</ul>
<ul>
<li>Meets IMG&amp;C policy for attendance.</li>
<li>Informs supervisor of future absence as far in advance as possible.</li>
<li>Required to work all Marketing Special Events and Concerts.</li>
</ul>
<ul>
<li>Communication</li>
</ul>
<ul>
<li>Provides information others need to succeed, in time for them to use it.</li>
<li>Shares with next shift the information needed for them to succeed.</li>
<li>Listens to others without interruption; acts on their feedback when possible.</li>
<li>Asks questions to better understand expectations of others.</li>
<li>Reports all guest complaints and compliments to Supervisor or Manager.</li>
<li>Reports all situations to Supervisor or Manager where resort grounds or equipment do not meet IMGR&amp;C standards.</li>
</ul>
<ul>
<li>Team Work</li>
</ul>
<ul>
<li>Puts Success of team ahead of personal success.</li>
<li>Helps other team members succeed without being asked.</li>
<li>Takes action to resolve conflict between individuals.</li>
<li>Helps other departments achieve success.</li>
<li>Reports ideas to increase team success and guest satisfaction to Supervisor or Manager.</li>
<li>Does whatever is necessary to help department and resort success.</li>
<li>Contributes ideas that support progress and success at shift, team and departmental meetings.</li>
</ul>

<ol>
<li>Essential Duties and Responsibilities include the following and are subject to change at management’s discretion:</li>
</ol>
<ul>
<li>Repairs malfunctioning slot machines.</li>
<li>Operates electronic test equipment as required to facilitate repairs.</li>
<li>Uses small tools to effect installation and repair of slot machines and other equipment.</li>
<li>Prepares records and reports describing types of repair work and preventive maintenance performed.</li>
<li>Replaces defective components or repairs defective wiring after testing.</li>
<li>Cleans slot areas as required.</li>
<li>May have to perform other duties as assigned.</li>
<li>Adheres to all regulatory, departmental, and casino policies and procedures, and to the Casino Internal Control Structure.</li>
<li>Must be able to obtain and maintain a gaming license.</li>
</ul>
<ol>
<li>Supervisory Responsibilities</li>
<li>Education and/or Experience Requirements</li>
</ol>
 Meets IMGR&amp;C Values that are reflected in the letters A-P-A-C-H-E, Accountability, Productivity, Acceptance, Communication, Hospitality, and Enthusiasm. Approaches all activities with enthusiasm and encourages enthusiasm from others. Chooses a positive approach in all situations. Treats others with respect in all situations. Works in collaboration with other Team Members to achieve event goals, exemplifies teamwork.
<ul>
<li>High school diploma or general education diploma (GED). Electrical/mechanical experience relating to diagnosing, troubleshooting component failures on comparative equipment; or two years related experience and/or training; or equivalent combination of education and experience may be substituted. An aptitude test may be given to test knowledge, skills and ability. Mescalero Apache Tribal preference; bicultural experience preferred.</li>
</ul>
<ol>
<li>Physical Demands</li>
</ol>
The physical demands described here are representative of those that must be met by a team member to successfully perform the essential duties of this position.
While performing the duties of this position, the team member is frequently required to stand, walk, use hands, to finger, handle or feel, reach with hands and arms, stoop, kneel, crouch, or crawl, talk or hear. Must be able to use hand held communications devices. The team member must occasionally lift and/or move up to 50 pounds. The team member must be able to stand for several hours.
<ol>
<li>Work Environment</li>
</ol>
The work environment characteristics described here are representative of those a team member encounters while performing the essential functions of this position.
The noise level in the work environment is loud. The team member will be exposed to a second-hand smoke-filled environment. The team member may be exposed to biohazardous fluids such as blood and other body fluids. The team member may be exposed to hostile environments with guest. May be subject to high stress environments.

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