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<h3>Job Description</h3>
Job DescriptionBusiness Technology Integrators (BTI), A Service -Disable Veteran Owned Small Business with over 25 years of experience delivering innovative IT Solutions to the Federal Government, is seeking a Telephone Operator/Switchboard Operator in support of Dept. of Veterans Affairs ( Stratton VA Medical Center) in Albany NY Responsibilities:
<ul>
<li>The work required by this specification consists of providing switchboard services for the effective operations of this facility.&nbsp; </li>
<li>Telephone operators will use three Avaya 302c electronic telephone attendant consoles to process incoming and outgoing telephone calls.&nbsp;</li>
<li>All calls will be completed in a timely, courteous and efficient manner.&nbsp; </li>
<li>Employees are required to assist in placing outgoing local, long distance, and international calls using the commercial system, to include Sprint, Verizon, PaeTac, and any other commercial phone service providers as necessary to conduct the daily activity at this Medical Center.</li>
<li>The work required by this specification consists of providing 24 hour coverage for telephone switchboard services, 7 days a week, including all holidays.</li>
<li>Operators will use the public address, radio paging, Motorola two-way radio systems, and digital pagers to relay messages, make announcements, and implement various procedures as dictated by Telecommunications Directives in place at this medical center.&nbsp; </li>
<li>A computerized file is kept of all inpatients and can be accessed by using equipment supplied by this facility.&nbsp;</li>
<li>Supporting rosters of patients and employees are available as locator information sources as well.</li>
</ul>
 Requirements: Telephone operator must be able to assume the responsibility for placing a variety of special long distance calls (e.g. conference calls, collect calls, appointment calls) over varied circuits or routings, or performing information operator work, which requires knowledge of the organizational units and major functions of a large multi-division organization. Operators must have the ability to meet and deal with people from a variety of backgrounds with varying levels of understanding, work under pressure and stressful conditions and adapt to changing work conditions. The work required by this specification consists of providing 24 hour coverage for telephone switchboard services, 7 days a week, including all holidays Supervisor will not allow new personnel to perform duties alone until he/she has received at least two full 7-day weeks of On-The-Job Training (OJT) on each tour of duty.
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Telephone Operators/Switchboard Operators

<h3>Job Description</h3>
Job Description
Serves as the focal point of all communications in the hospital. A first impression point for many callers that will never visit the facility. Operates the IntelliDesk consoles and related equipment. Routes routine and emergency calls/information to the appropriate department and/or individuals. Covers patient information desk when assigned to do so. Performs any other duties as requested by department director or manager.
Answers all phone calls that come in on hospital direct line. Forwards these calls to appropriate individuals or department as requested by caller. Requires little to no supervision in the performance of duties.
Handles emergency calls, alarms, trauma alerts, codes, etc. appropriately and in a timely manner, ensuring that all designated individuals and departments are notified as per policies and procedures. Creates the doctor's daily assignment sheet for Hospitalist via Ingenious Med program and distributes to all nursing units and ancillary departments.
Answers all calls in a professional and polite manner, representing the hospital well, including their name in the greeting. Assisting callers as needed in getting to the appropriate individual, department or service. Must be able to make administration approved announcements via the overhead system.
Must be able to have a general knowledge of all our physicians and what offices they are affiliated with. Knowledgeable of doctors' preferences when contacting them after hours.
Must be able to communicate changes and updates to departmental and physicians' call schedules, changes to contact protocol and any on-going codes, alarms or alerts at shift change. Must be able to read call sheet appropriately and contact the correct doctor or team member on call after-hours.
Must be able to work alone or in a team setting. Must have good communication skills, oral and written. Must be able to work with team members from other areas and communicate with people on various levels of education.
Must be able to support each other and work as a team when handling trauma alerts, codes or emergency situations. Must be aware of HIPAA regulations when dealing with callers seeking medical information following emergencies, especially when it involves people of notoriety.
Completes all mandatory requirements within established timeframes and attends required meetings. (Examples: Annual Health Test, Educode, Flu Shots, Corporate Compliance Training and departmental competencies.)
Helps to ensure that department meets financial goals by down staffing, by using supplies and equipment in an efficient manner, reports maintenance issues in a timely manner, initiates action and follows through.

Telephone Operator, Switchboard, Resource Pool, Varied Shifts, Weekends Required

<h3>Job Description</h3>
Job DescriptionSchedules appointments for patients. Receives all phone calls and incoming. First person of contact and refers to appropriate department. Uses phone skills to assist all patients in a professional manner. Operates telephone switchboard to route, receive and place calls for dental assistance. 
Benefits:
<ul>
<li>Free Medical, Dental &amp; Vision</li>
<li>13 Paid Holidays + PTO</li>
<li>403 (B) retirement match</li>
<li>Life Insurance, EAP</li>
<li>Tuition Reimbursement</li>
<li>SEIU Union </li>
<li>Flexible Spending Account</li>
<li>Continued workforce development &amp; training</li>
<li>Succession plans &amp; growth within</li>
</ul>
QUALIFICATIONS
Education: (Preferred)
<ul>
<li>High School or Equivalent</li>
</ul>
Experience: (Required)
<ul>
<li>One year experience operating a multi-line telephone or switch board system.</li>
<li>Bilingual.</li>
<li>Good organizational skills.</li>
</ul>
ESSENTIAL DUTIES AND RESPONSIBILITIES
<ul>
<li>Directs incoming calls to department heads.</li>
<li>Provides general information on services provided to patients.</li>
<li>Takes messages for all employees in a timely manner.</li>
<li>Uses a six-line phone operation to maintain call flows and efficiency.</li>
<li>Highly organized and has attention to detail with important information.</li>
<li>Has advanced phone techniques for patient service.</li>
<li>Make patient appointments and reminder appointments for dental patients.</li>
<li>May schedule appointments for patients and specialty care.</li>
<li>May perform receptionist and/or routine clerical duties such as filling out forms, answering telephones, or filing.</li>
<li>Handles other duties as requested by the Dental staff or Clinic Manager.</li>
<li>Calms down nervous and frustrated patients when upset.</li>
<li>Handles duties as assigned by staff.</li>
<li>Outbound, calling out patients to either: book appointment, reminders, retention, reschedule, cancel, or as directed by Manager.</li>
<li>Receives Inbound Call and makes Outbound Calls.</li>
<li>Knows the organizational culture, department structure and environment.</li>
</ul>
St. John’s Community Health is an Equal Employment Opportunity Employer

Operator

<h3>Job Description</h3>
Job Description
SUMMARY:
Responsible for operating equipment to assist in the operations, maintenance, and repair of the city's water infrastructure.
ESSENTIAL FUNCTIONS:
This class specification lists the major duties and requirements of the job and is not all-inclusive. Incumbent(s) may be expected to perform job-related duties other than those contained in this document and may be required to have specific job-related knowledge and skills.
Operator I:
<ul>
<li>Assists in the installation, maintenance, and repair of water system components.</li>
<li>Performs preventative maintenance on related equipment.</li>
<li>Assists in the installation, maintenance, repair, and reading of water metering components.</li>
<li>Assists in the collection of water samples.</li>
<li>Performs visual checks of facilities for equipment malfunctions and assists in repairing or correcting malfunctions.</li>
<li>Maintains records and logs. Collects and records additional performance information.</li>
<li>Assists in locating underground utilities.</li>
<li>Performs building maintenance and janitorial duties.</li>
<li>Assists with traffic safety devices and controls traffic at work sites.</li>
<li>Responds to after-hours emergencies.</li>
<li>Assists with special city events.</li>
<li>May assist with snow removal operations.</li>
<li>Promotes and supports the overall mission of the City by demonstrating courteous and cooperative behavior when interacting with public and staff; acts in a manner that promotes a harmonious and effective workplace environment. </li>
<li>Other duties as assigned by Supervisor</li>
</ul>
QUALIFICATIONS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Education and Experience:
High School Diploma/GED. One (1) year of maintenance/construction experience; OR an equivalent combination of education, training, and experience preferred. 
Required Certificates, Licenses, and Registrations:
Continued employment is contingent upon all required licenses and certificates being maintained in active status without suspension or revocation.
<ul>
<li>Possession of, or ability to obtain within eighteen (18) months of date of hire, a South Dakota Department of Agriculture and Natural Resources Class I Water Distribution Operator's Certification. </li>
<li>Possession of, or ability to obtain within eighteen (18) months of date of hire, a South Dakota Class B Commercial Driver's License (CDL)</li>
</ul>
Preferred Knowledge and Skills
Preferred Knowledge:
<ul>
<li>Knowledge of construction technology relating to installation and maintenance of water mains.</li>
<li>Knowledge of the principles and practices used in the maintenance and operation of water distribution systems</li>
<li>Knowledge of the materials, methods, techniques, and terminology used in maintenance and repair of water distribution system infrastructure.</li>
<li>Knowledge of use and minor maintenance of commonly used hand and power tools and equipment.</li>
<li>Knowledge of safe work methods and safety regulations pertaining to the work.</li>
<li>Knowledge of basic mathematic principles.</li>
<li>Knowledge of record keeping practices.</li>
<li>Knowledge of above ground and underground facilities maintenance and repair work.</li>
<li>Knowledge of operation and capability of various trucks and light construction equipment.</li>
<li>Knowledge of the techniques used in concrete construction, pouring and finishing.</li>
<li>Knowledge of occupational hazards and safety practices including those associated with working in confined spaces.</li>
<li>Knowledge of Federal, state, and local requirements and regulations pertaining to water treatment and distribution. </li>
<li>Knowledge of standard traffic laws and ordinances, safety regulations, principles, practices, safety data sheets (SDS) and equipment related to the work.</li>
<li>Knowledge of tools and equipment used in the trade.</li>
</ul>
Preferred Skills:
<ul>
<li>Ability to safely use and maintain hand and power tools related to the work.</li>
<li>Ability to making accurate arithmetic calculations.</li>
<li>Ability to read and interpret plans, maps, and instructions.</li>
<li>Ability to understand and follow oral and written directions.</li>
</ul>
<ul>
<li>Ability to communicate clearly and concisely in both speech and writing and maintain effective working relationships.</li>
<li>Ability to prepare basic records and reports of work performed.</li>
<li>Ability to operate a wide variety of light and heavy motorized equipment.</li>
<li>Ability to contribute effectively to the accomplishment of team or work unit goals, objectives, and activities.</li>
<li>Ability to perform general maintenance work, individually or as a member of a crew, in various areas, depending upon the function.</li>
</ul>
PHYSICAL/MENTAL REQUIREMENTS:
The physical demands described herein are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 
Mobility to work in a typical shop, outdoors, or related maintenance setting, including operating typical trade test equipment, hand and power tools and standard office equipment; stamina to stand, walk and climb and to work in confined or awkward spaces for an extended period of time; strength to lift and maneuver materials and equipment weighing up to 100 pounds with proper equipment; vision to read printed materials; vision to read printed materials and a computer screen, and hearing and speech to communicate in person or over a radio or telephone.
WORKING ENVIRONMENT:
Work is performed primarily outdoors. Work is subject to exposure to hazardous chemicals, fuels, fumes, biohazards, noise, and electrical currents under adverse environmental conditions. This position is classified as "Essential Personnel."
 
Conditions of Employment: 
A candidate receiving a conditional offer of employment will undergo a background investigation and drug screening.
 Job Posted by ApplicantPro

Water Operator

<h3>Job Description</h3>
Job DescriptionBenefits: 
<ul>
<li>401(k)</li>
<li>401(k) matching</li>
<li>Company parties</li>
<li>Dental insurance</li>
<li>Employee discounts</li>
<li>Health insurance</li>
<li>Help or transport service</li>
<li>Opportunity for advancement</li>
<li>Paid time off</li>
<li>Training &amp; development</li>
<li>Vision insurance</li>
<li>Wellness resources</li>
</ul>
 JOB SUMMARY:Responsible for the daily shift operations within the department and shall operate such in accordance with the Gaming Code adopted by the Winnebago Gaming Commission and the Winnebago Tribal Council. Observation of Casino activities with the use of the Surveillance Monitor Room equipment, preparing daily reports, logs, tapes, etc. JOB DUTIES:1. Operates CCTV system during their assigned shift 2. Maintains constant vigilance for cheaters, scams and embezzlement 3. Observes procedure compliance and/or policy violations 4. Reports all violations to the respective Shift Supervisor 5. Logs information as directed in the employee information files 6. Is familiar with casino departmental Policies and Procedures 7. Must attend all meetings and/or training as directed by management. 8. Performs all duties as assigned EDUCATION/EXPERIENCE REQUIREMENTS: 
<ol>
<li>High School diploma or GED required.</li>
<li>Comprehensive computer skills.</li>
<li>Must have excellent communication and presentation skills.</li>
<li>Good organizational and clerical skills required.</li>
<li>Must be able to obtain gaming license.</li>
<li>Bi-cultural experience preferred.</li>
<li>Native American preference.</li>
<li>Must have Table Games knowledge.</li>
</ol>
 CONDITION OF EMPLOYMENT1. Must have a telephone. 2. Must be able to sit thru the duration of the shift. 3. Must be able to withstand a smoky environment for extended periods of time, with direct exposure to secondhand smoke.

Surveillance Operator

<h3>Job Description</h3>
Job Description
PBX Operator
&nbsp;
POSITION SUMMARY
&nbsp;
The PBX Operator is a multiple-position switchboard, including handling incoming, outgoing, and inter-service calls. The PBX Operator is responsible for monitoring alarms and panels in the communication area. The PBX Operator responsibilities are understanding and notification of the proper personnel in the handling of alarms and panels.
&nbsp;
MAJOR RESPONSIBILITIES:
&nbsp;
Answers telephone calls and routine inquiries. Makes necessary connections on a PBX and places calls for patients, and or MCH staff members.
Routes routine and emergency calls.
Overhead pages emergency codes.
Pages, locates, and relays messages for physicians and facility personnel.
Greets every caller internal and external in an appropriate, friendly, professional manner.
Ensures all visitors, vendors, and or patients sign in on the required log.
Directs visitors, vendors, and or patients to their destinations.
Documents and maintains all logs for alarms and codes.&nbsp;
Prepares all work orders for Support Services.
Completes proper documentation needs for Work Order Systems.
Performs related duties as requested by Administration and or Director.
Follow confidentiality policy and procedures.
&nbsp;
QUALIFICATIONS:
&nbsp;
High School Graduate
Good verbal and written skills, Bilingual in English and Spanish preferred.
Ability to communicate effectively and professionally with patients, physicians, and the community.
Manual dexterity is essential in this position.
Ability to follow proper lifting techniques, push wheelchairs with weight to 150 lbs.
Must have the ability to work in a fast-paced area where the performance of several tasks may be required simultaneously.
Minimum of 6 months to a year of Customer Service.
Preferred experience in using/operating the PBX, computer terminal, work order systems, copy machine, fax machine, two-way radio.
Employees must obtain his/her MAB (Management of Assaultive Behavior) and or Fire Card within the first 60 days of employment.
Employee required to attend an AIDET Training class.
&nbsp;
&nbsp;
&nbsp;
&nbsp;
&nbsp;
&nbsp;
 
PHYSICAL DEMAND ANALYSIS&nbsp;
&nbsp;
PHYSICAL REQUIREMENTS:
Ability to negotiate physical environment with safety
VISUAL REQUIREMENTS:
Ability to translate and understand written communications and negotiate physical environment with safety.
HEARING REQUIREMENTS:
Ability to understand and translate auditory communications with safety
WORKING CONDITIONS:
Office working conditions: Normal.
Patient Care Areas: With safety precautions
&nbsp;

PBX Operator

<h3>Job Description</h3>
Job DescriptionDescription:
At JDH and each of our subsidiaries, we know that agriculture is about more than moving commodities—it’s about connecting people and building relationships that matter. Founded in 1886 and proudly family-owned for five generations, our deep roots in the industry enable us to manage grains, co-products, animal feed, and feed ingredients effectively. With an extensive transportation network, we connect supply and demand across the U.S., Canada, Mexico, and Asia. We are committed to delivering reliability, value, and innovation, while providing a supportive and safe workplace where our team can thrive and grow.
 
Job Summary:
The Scale Operator is responsible for weighing and ticketing trucks. Duties will include general office work and data entry. This position will require interaction with customers/drivers and will provide a high level of customer service.
 
Essential Duties and Responsibilities:
<ul>
<li>Work with customers to scale in and out trucks.</li>
<li>Process and file paperwork</li>
<li>Provide a high level of customer service in a prompt, efficient, and courteous manner.</li>
<li>Maintain clean office environment.</li>
<li>Drive a culture of safety, accountability, opportunistic curiosity and contributes to creating an</li>
<li>environment where people want to work.</li>
<li>Other duties as assigned.</li>
</ul>
Requirements:
Qualifications:
<ul>
<li>High School Diploma or General Education Degree (GED).</li>
<li>Customer service, office, or scale operator experience preferred.</li>
<li>Working knowledge of Microsoft Office Applications. (Outlook, Word, Excel, etc.) </li>
<li>Bilingual (Spanish) preferred.</li>
</ul>
Physical Demands
· Frequent sitting, use of computer, communication via telephone
· Ability to navigate an office environment.
· Ability to lift 30lbs occasionally.

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