field_job_employment_type

field_job_occupational_field_parents_all

job_organization_name

city

state

<h3>Job Description</h3>
Job Description
Launch Your Career in Financial Services – Entry-Level Insurance Agent (Remote | Commission-Based | Flexible Schedule)
Are you a self-motivated, people-first professional looking to break into the financial services industry — or take your career to the next level? We’re actively hiring entry-level insurance agents to join our fast-growing team!
This is a 1099 commission-based role with uncapped earning potential, giving you the freedom to work remotely, set your own hours, and grow your business your way.
Whether you’re exploring a new career path or looking to supplement your income, we provide comprehensive training, hands-on mentorship, and leadership support every step of the way.
What You’ll Gain:
<ul>
<li>Unlimited Earning Potential – 100% commission-based with no income ceiling</li>
<li>Flexible Scheduling – Work full-time or part-time on your terms</li>
<li>Remote Work Opportunity – Operate your business from anywhere</li>
<li>All-Expenses-Paid Trips – Earn incentive-based travel to exciting destinations</li>
<li>World-Class Training – Ongoing support and coaching from top industry leaders</li>
<li>Leadership Pathways – Build and lead your own team as you grow</li>
</ul>
What We’re Looking For:
<ul>
<li>Life Insurance License (or willingness to obtain — we’ll guide you through it)</li>
<li>Be Coachable!&nbsp;We have the system, so be open to feedback and duplicate what we do!</li>
<li>Previous sales or customer service experience is a plus</li>
<li>Reliable transportation a must- non negotiable.</li>
<li>Strong communication skills and a passion for helping others</li>
<li>A self-starter mindset with a goal-oriented attitude</li>
<li>Comfortable working independently in a remote environment</li>
</ul>
Why Join Us?
We’re not just building businesses — we’re building leaders. Our team culture is driven, collaborative, and supportive. We believe in rewarding hard work, promoting from within, and celebrating each other’s wins.
If you're looking for freedom, flexibility, and financial growth, you’ve found the right place.
Ready to take control of your future? Apply now — we’re interviewing passionate and driven individuals this week!

Client-Focused Insurance Specialist (Remote)

<h3>Job Description</h3>
Job Description
Company Summary: We are a well established, and growing technology firm that provides cutting-edge services to businesses across the country. We are committed to delivering top-quality customer service and innovative solutions to our clients. We are currently hiring a Helpdesk Support Specialist to join our team and provide outstanding helpdesk support to our clients. 
Position Summary: The Helpdesk Support Specialist will be responsible for providing first-level technical support to clients via deskside, phone, email, or chat. This person will help troubleshoot technical issues, provide guidance on problem resolution, and escalate issues when necessary. The ideal candidate is a friendly and patient problem-solver with excellent communication skills, strong technical knowledge, and a passion for helping others.
NOTE: This is a hybrid/local position. 100% Remote Candidates Will Not Be Accepted
Key Responsibilities:
<ul>
<li>Provide technical support to clients by answering phone calls, emails, or chats in a timely and friendly manner</li>
<li>Provides telephone and to users in the areas of directories, standard Windows desktop applications, and application</li>
<li>Identify and troubleshoot technical issues</li>
<li>Provide guidance on problem resolution</li>
<li>Escalate issues to senior team members when necessary</li>
<li>Log all support requests in our ticketing system</li>
<li>Maintain knowledge base of common issues and resolutions</li>
<li>Provide excellent customer service by building rapport with clients and ensuring their needs are met</li>
<li>Work collaboratively with other team members to ensure client satisfaction</li>
<li>Serves as the initial point of contact for troubleshooting hardware/software PC and printer problems.</li>
</ul>
Qualifications:
<ul>
<li>Bachelors Degree or higher in a technical field 7+ years of experience in helpdesk support or a related role</li>
<li>Strong technical knowledge of computer software and hardware</li>
<li>Excellent written and verbal communication skills</li>
<li>Ability to multitask and prioritize effectively in a fast-paced environment</li>
<li>Friendly and patient demeanor with a passion for helping others</li>
<li>Ability to work independently and as part of a team</li>
<li>Familiarity with ticketing systems and knowledge bases is a plus</li>
</ul>
Specialized Experience: At least five (5) years comprehensive knowledge of PC operating systems, e.g., DOS, Windows, as well as work on a help desk. Demonstrated ability to effectively communicate orally and in writing and to have a positive customer service attitude.
NOTE: This is a part time, hourly position. If you are a dedicated, customer-focused professional with a passion for technology, we encourage you to apply for our Helpdesk Support Specialist role today!
Company DescriptionConventional IT management and services are evolving every day. As technology evolves, organizations are forced to become more nimble to maintain a competitive edge. We are poised and positioned to support rapid changes and growth to your organization’s enterprise services. IT Service Management is a pivotal part of ensuring your organization emerges better positioned for success. We deliver consistent innovative and standardized IT Service Management using ITIL best practices. Our expertise in IT Service Management helps create a flexible and expandable environment with a combination of automation and virtualization. This Service Management Process helps our customers produce consistent, measurable, and sustained improvements. The benefits our clients realize include reduction of operation costs, greater returns on technology investments, broader capacity to serve, and maximized profits. What makes BITHGROUP Technologies so easy to work with is we’re not tied to any vendor’s technology or story. We’re here to understand your situation and cater a solution using whatever products are the most appropriate – third party or custom built. We specialize in integrating products together to suit your specific needs, and we’ll be there for support after you’re up and running. 
<h3>Company Description</h3>
Conventional IT management and services are evolving every day. As technology evolves, organizations are forced to become more nimble to maintain a competitive edge. We are poised and positioned to support rapid changes and growth to your organization’s enterprise services. IT Service Management is a pivotal part of ensuring your organization emerges better positioned for success.\r\n\r\nWe deliver consistent innovative and standardized IT Service Management using ITIL best practices. Our expertise in IT Service Management helps create a flexible and expandable environment with a combination of automation and virtualization. This Service Management Process helps our customers produce consistent, measurable, and sustained improvements. The benefits our clients realize include reduction of operation costs, greater returns on technology investments, broader capacity to serve, and maximized profits.\r\n\r\nWhat makes BITHGROUP Technologies so easy to work with is we’re not tied to any vendor’s technology or story. We’re here to understand your situation and cater a solution using whatever products are the most appropriate – third party or custom built. We specialize in integrating products together to suit your specific needs, and we’ll be there for support after you’re up and running.

Helpdesk Support Specialist

<h3>Job Description</h3>
Job Description
Reports to: SOC Support Manager
Location: Remote Pacific Time Zone, US
Compensation Range: $50,000 to $65,000 base, plus bonus and equity. This role may be eligible for on-call/call-in pay in addition to base pay
What We Do:
Huntress is a fully remote, global team of passionate experts and ethical badasses on a mission to break down the barriers to cybersecurity. Whether creating purpose-built security solutions, hunting down hackers, or impacting our community, our people go above and beyond to change the security game and make a real difference.
Founded in 2015 by former NSA cyber operators, Huntress protects all businesses—not just the 1%—with enterprise-grade, fully owned, and managed cybersecurity products at the price of an affordable SaaS application. The Huntress difference is our One Team advantage: our technology is designed with our industry-defining Security Operations Center (SOC) in mind and is never separated from our service.
We protect 4M+ endpoints and 7M+ identities worldwide, elevating underresourced IT teams with protection that works as hard as they do. As long as hackers keep hacking, Huntress keeps hunting.
What You'll Do:
This is an entry-level role in which you will act as an intermediary between our partners/customers and our Security Operations Center (SOC) team. To facilitate effective service delivery and ensure partner satisfaction, this role requires excellent customer service and communication skills, as well as a solid understanding of cybersecurity.
Responsibilities:
<ul>
<li>Provide exceptional customer support via phone, email, and chat.</li>
<li>Address partner security concerns with timely and informative responses.</li>
<li>Ensure partner understanding by breaking down complex SOC concepts and actions into digestible information.</li>
<li>Lead calls with partners, facilitating communication and collaboration with the SOC team.</li>
<li>Troubleshoot product issues and provide support for other product-related requests as needed</li>
<li>Collaborate effectively with internal teams to ensure customer satisfaction.</li>
<li>Advocate for partner needs and provide feedback to the relevant internal teams.</li>
<li>Contribute to the development of knowledge base articles and other support resources.</li>
</ul>
What You Bring To The Team: 
<ul>
<li>Must be located in the Pacific Standard time zone and be able to work Sunday through Thursday</li>
<li>Demonstrated passion for cybersecurity with a commitment to continuous learning and development in the field</li>
<li>Exceptional communication and interpersonal skills</li>
<li>Remain calm and empathetic when supporting partners through security incidents.</li>
<li>Strong ability to prioritize daily tasks</li>
<li>Enthusiasm for working collaboratively and making a meaningful contribution to a successful team.</li>
<li>Embraces change and excels in evolving environments.</li>
<li>Not afraid to ask questions </li>
<li>Strong self-awareness and the ability to work independently</li>
</ul>
Would be a Plus:
<ul>
<li>MSP or Help Desk Experience</li>
<li>Microsoft 365/Entra Experience</li>
<li>Basic understanding of Networking </li>
<li>Basic understanding of SIEM tooling</li>
</ul>
What We Offer: 
<ul>
<li>100% remote work environment - since our founding in 2015</li>
<li>Generous paid time off policy, including vacation, sick time, and paid holidays</li>
<li>12 weeks of paid parental leave</li>
<li>Highly competitive and comprehensive medical, dental, and vision benefits plans </li>
<li>401(k) with a 5% contribution regardless of employee contribution</li>
<li>Life and Disability insurance plans</li>
<li>Stock options for all full-time employees </li>
<li>One-time $500 reimbursement for building/upgrading home office</li>
<li>Annual allowance for education and professional development assistance </li>
<li>$75 USD/month digital reimbursement</li>
<li>Access to the BetterUp platform for coaching, personal, and professional growth</li>
</ul>
Huntress is committed to creating a culture of inclusivity where every single member of our team is valued, has a voice, and is empowered to come to work every day just as they are. 
We do not discriminate based on race, ethnicity, color, ancestry, national origin, religion, sex, sexual orientation, gender identity, disability, veteran status, genetic information, marital status, or any other legally protected status. 
We do discriminate against hackers who try to exploit businesses of all sizes. 
Accommodations:
If you require reasonable accommodation to complete this application, interview, or pre-employment testing or participate in the employee selection process, please direct your inquiries to <a href="mailto:accommodations@huntresslabs.com" target="_blank">accommodations@huntresslabs.com</a>. Please note that non-accommodation requests to this inbox will not receive a response. 
If you have questions about your personal data privacy at Huntress, please visit ourprivacy page.
#BI-Remote

SOC Support Specialist - West Coast Weekend Shift

<h3>Job Description</h3>
Job DescriptionABOUT US
At RADAR, we're transforming the way the world thinks about physical retail. RADAR has raised over $104M from top investors, retailers, and strategics and works with some of the world's top billion-dollar global retailers. We're building the future of in-store experience where every product and every person can be precisely located in real time.
Our platform combines RFID and AI to unlock hyper-accurate product visibility and automation at scale. From real-time inventory tracking to seamless checkout experiences, our technology empowers some of the world's largest retailers to streamline operations, reduce loss, and elevate both employee and customer experiences.
We're a fast-growing, mission-driven startup where bold ideas, collaboration, and impact are at the core of everything we do. Join us as we reshape the physical world with digital precision, starting with retail and expanding far beyond!
ABOUT THE JOB
RADAR is looking for a highly motivated and technically skilled Deployment Support Associate to join our Customer Support and Operations team. In this role, you'll provide remote technical support during live deployments of RADAR systems to our retail customers and vendor partners. You'll troubleshoot hardware, software, and connectivity issues while ensuring a seamless installation experience. 
This position is primarily overnight and requires strong problem-solving skills, attention to detail, and the ability to work independently. You'll be on the front lines of our deployment success, helping resolve incidents in real time and improving operational processes as we scale. 
In your first 30days, you will:
<ul>
<li>Learn RADAR's mission, technology stack, and core values. </li>
<li>Complete onboarding and security compliance training.</li>
<li>Get familiar with RADAR's deployment process and common support issues. </li>
<li>Review technical documentation, Runbooks, and Zendesk workflows. </li>
<li>Gain hands-on exposure to tools like Zendesk, internal dashboards, and remote troubleshooting methods. </li>
<li>Understand how to represent vendor and customer needs through ticket management best practices. </li>
</ul>
In your first 60 days, you will:
<ul>
<li>Begin independently handling technical support tickets for deployment-related issues. </li>
<li>Communicate directly with vendor technicians to walk through issue resolution. </li>
<li>Manage escalations from the Deployment Operations team. </li>
<li>Liaise with your manager to generate performance reports for internal stakeholders. </li>
<li>Adhere to SLAs by prioritizing urgent support requests. </li>
<li>Solve complex problems using Runbooks or referencing historical tickets. </li>
</ul>
In your first 90 days, you will:
<ul>
<li>Confidently resolve complex technical issues based on accumulated knowledge. </li>
<li>Contribute to improving internal documentation by drafting new Runbooks. </li>
<li>Escalate unresolved cases efficiently to L2/L3 support teams. </li>
<li>Demonstrate working knowledge of our monitoring tools and appliance logs. </li>
<li>Identify gaps in support workflows and suggest process improvements. </li>
</ul>
ABOUT YOU
Required:
<ul>
<li>You have 2+ years of professional Helpdesk or Technical Support experience, ideally in a customer-facing or field operations environment.</li>
<li>You have strong troubleshooting skills across hardware and software platforms. </li>
<li>Have have experience using ticketing systems and support tools (e.g., Zendesk, ServiceNow). </li>
<li>You are comfortable working independently on overnight shifts (typically 8 PM to 5 AM PST). </li>
<li>You are a clear communicator, capable of translating technical issues for non-technical audiences. </li>
<li>You thrive in fast-paced environments with shifting priorities. </li>
<li>You have exposure to retail environments or RFID systems is a plus. </li>
</ul>
Preferred:
<ul>
<li>You have familiarity with command-line tools (Terminal, SSH, Telnet) and Linux-based systems.</li>
<li>You have the flexibility to work weekends, holidays, or outside standard hours when needed. </li>
<li>You have the willingness to join periodic training or cross-functional meetings during off-shift times.</li>
</ul>
At RADAR, your pay is one part of your total compensation package. This role is a non-exempt position at $30-$40 an hour with eligibility for overtime Individual pay is determined by work location and additional factors, including job-related skills, experience and relevant education or training. You will also be eligible to receive other benefits including: equity, comprehensive medical and dental coverage, life and disability benefits, 401k plan, flexible time off, and paid parental leave. The pay range listed for this position is a good faith and reasonable estimate of the range of possible base compensation at the time of posting. 
Research has shown that women &amp; underrepresented minorities are more likely to read lists of requirements and consider themselves unqualified if they don't meet every single one. This list represents what we're ideally looking for, but everyone has unique strengths &amp; weaknesses, and we hire for strength &amp; potential, not lack of weakness.
Use of artificial intelligence or a LLM such as ChatGPT during the interview process will be grounds for rejection of your application process.
CULTURE SNAPSHOT
Mission-Driven: We're transforming retail with cutting-edge technology and building something that truly matters.
Collaborative Team: We thrive on curiosity, shared goals, and solving complex problems together.
High Impact: You'll make meaningful contributions from day one and help shape the future of our product and company.
Clear Communication: We value honesty, humility, and respectful dialogue—everyone's voice matters.
Balanced Lives: We work hard, but not at the expense of well-being. We respect time, boundaries, and life outside of work.
Diverse Perspectives: We believe better ideas come from diverse backgrounds, experiences, and viewpoints.
Empathy-Driven Design: We build with deep respect for our end users, listening closely to their feedback and needs.

Deployment Tech Support Specialist

<h3>Job Description</h3>
Job Description 
About the Role
At EnergyUnited, we put our members at the center of everything we do. As a Member Support Specialist – Call Center, you’ll provide exceptional service from the comfort of your home office. You’ll be the first point of contact for members via phone, email, and online channels, helping them resolve questions quickly and confidently. This role is all about creating positive experiences that reflect EnergyUnited’s commitment to safety, reliability, and care.
What You’ll Do
<ul>
<li>Answer incoming calls, emails, and web inquiries with professionalism and empathy.</li>
<li>Assist members with billing, payments, usage concerns, rates, outages, and account-related needs.</li>
<li>Guide members through EnergyUnited’s programs, including EnergyAdvantage prepaid, capital credits, and security lights.</li>
<li>Process move-in/move-out requests and explain service installation and account procedures.</li>
<li>Use Customer Information Systems (CIS), Advanced Metering Infrastructure (AMI), and Outage Management Systems (OMS) to research and resolve concerns.</li>
<li>Document interactions accurately and escalate complex issues when needed.</li>
<li>Provide extended member support during outages and adverse weather events.</li>
<li>Maintain confidentiality and professionalism in all communications.</li>
</ul>
Working Conditions
<ul>
<li>Standard schedule: either 9AM- 8PM (4 Days per Week) or 11AM - 8PM (5 Days per Week) may vary; extended hours during outages required).</li>
<li>Fully Remote Position: This is a work-from-home role. You must have a reliable internet connection and a dedicated workspace.</li>
<li>Storm &amp; Outage Support: During adverse weather or widespread outages, you will be required to remain available for extended shifts to support members.</li>
<li>Must reside within EnergyUnited’s 19-county service area or within a 40-mile radius of any EnergyUnited office.</li>
</ul>
What We’re Looking For
<ul>
<li>Associate degree in a related field or High School diploma plus 4 years of customer service experience (call center background strongly preferred).</li>
<li>At least 4 years of customer service experience with multi-line phone and PC use.</li>
<li>Proficiency with Microsoft Office and the ability to learn new systems quickly.</li>
<li>Excellent communication skills and strong phone etiquette.</li>
<li>Ability to work independently, stay focused in a home environment, and meet deadlines.</li>
<li>Calm under pressure, solution-oriented, and committed to member satisfaction.</li>
</ul>
Physical Requirements
<ul>
<li>Prolonged sitting and use of a computer/headset for calls.</li>
<li>Occasional travel to EnergyUnited offices for training or team meetings may be required.</li>
<li>Availability during major outages/storm events.</li>
</ul>
Why EnergyUnited?
<ul>
<li>Joining EnergyUnited means being part of a cooperative that powers communities and values people first. We provide a supportive, member-focused culture where employees are empowered to grow, contribute, and make a meaningful impact every day.</li>
</ul>

Member Support Specialist - Call Center

<h3>Job Description</h3>
Job Description
Position Title: IT Help Desk Support Specialist
Reports to: Assistant Vice President of Technology
Department: Technology
Location: Corporate
Position Type: Full-Time; 40 hours per week 
FLSA Classification / Type: Non-Exempt 
Supervises: None 
Effective:

POSITION SUMMARY

The IT Help Desk Support Specialist is the first point of contact for IT needs. These will encompass basic troubleshooting, supporting company software, knowledgebase article creation, and working on other IT projects assigned. 
DUTIES AND RESPONSIBILITIES
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.
<ol>
<li>Respond to help desk tickets, answer support calls/chats, and assist employees through email</li>
<li>Assist with supporting company software (ex. Office 365, Encompass, Entra)</li>
<li>Use company-created tools and documentation to resolve common problems</li>
<li>Research, test, implement, and document solutions to new issues</li>
<li>Use company provided remote support software to troubleshoot and resolve computer issues</li>
<li>Assist with monitoring and managing company services</li>
<li>Maintain and improve "all things" IT in Corporate office to provide increased efficiency</li>
<li>Train employees and create and maintain documentation and training materials (ex. how to use Outlook, OneDrive, features of phones, etc.)</li>
<li>Conduct employee training when necessary through on-site or remote means</li>
<li>Setup and deploy new computers</li>
<li>Setup and deploy new phones with company phone system</li>
<li>Mail equipment to employees working from their homes</li>
<li>Additional duties as assigned, given adequate guidance and resources</li>
</ol>
REQUIRED EDUCATION, EXPERIENCE, LICENSURE, AND COMPETENCIES
 1. Minimum of 3 years combined IT Help Desk, PC Repair, or customer service experience 2. High school diploma, or equivalent education and experience; college degree preferred 3. Highly motivated, ambitious, and driven to succeed 4. Trustworthy, honest, and displays a high-level of integrity 5. Able to work effectively 6. Strong attention to detail and accuracy 7. Effective written and verbal communication skills 8. Able to identify and resolve problems in a timely manner 9. Able to understand and respond appropriately to basic inquires 10. Able to read, write, and communicate using the English language sufficiently to perform job functions 11. Able to multi-task 12. Works well under general light supervision 13. Able to handle and meet deadlines
14. Compliance with all Bank Secrecy Act (BSA), Anti-Money Laundering (AML) laws, and Office of Foreign Asset Controls (OFAC) requirements is required. Employee must complete annual training in these areas

WORK ENVIRONMENT

This job operates in a clerical office setting; climate-controlled surroundings with adequate lighting and little or moderate noise when in the office. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. 
PHYSICAL DEMANDS
This is largely a sedentary role; however, some filing and photocopying is required. This would require the ability to lift files, open filing cabinets, and bend or stand as necessary. 
TRAVEL
This position requires up to xx% travel. Moderate travel needed by private vehicle or airline carriers with over-night stays in modern facilities at times. Regional traffic conditions when traveling by car to-and-from business appointments. Mileage reimbursement will be provided at current IRS allowable rates.

EXPECTED HOURS OF WORK
Days and hours of work are Monday through Friday, 8:30 a.m. to 5:00 p.m. Evening and weekend work may be required as job duties demand. 
 
OTHER DUTIES

This position performs additional duties as assigned, given adequate guidance and resources. This Job Description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee to perform this job. Duties, responsibilities and activities may change at any time with or without notice. 
EOE D/V/M/F

IT Help Desk Support Specialist

<h3>Job Description</h3>
Job Description
Calyxo, Inc. is a medical device company headquartered in Pleasanton, California, USA. The company was founded in 2016 to address the profound need for improved kidney stone treatment. Kidney stone disease is a common, painful condition that consumes vast amounts of healthcare resources each year. Our team is led by executives and investors with a proven track record of commercializing paradigm-shifting devices to meet unmet needs within urology.
Are you ready to change the future of kidney stone treatment? We are seeking high achievers who want to be part of a dynamic team working in a fun, diverse atmosphere.
Summary:
The Clinical Specialist is a focused individual who has a passion for patient care and physician and staff education. This person will proctor cases to excellence and independently cover CVAC procedures, training the surgical team on the safe and effective uses of the device. The Clinical Specialist works closely with the surgical team members to provide clinical product assistance to the surgeon by being familiar with the surgical procedure, instruments, supplies, and equipment. The Clinical Specialist will train the surgical team on instrument preparation prior to cases and during the surgical procedure. This role will manage inventory needs in the account and any accompanying administrative requirements. This role is not a pathway to a Territory Sales Manager, and this person does not seek to become a TSM.
Ideal candidates will live in the targeted geographical area. This position is capable of covering any CVAC case in the territory, region, or at times, the nation, as assigned. The Clinical Specialist will also provide clinical support for physician training and sales training programs.
In This Role, You Will:
<ul>
<li>Provide clinical case coverage as assigned</li>
<li>Train the surgical team to assist in good patient outcomes and verbally support cases during training period</li>
<li>Acquire and maintain current knowledge of perioperative surgical technology practice and hospital policies and procedures</li>
<li>Develop technical acumen to a level to serve as an educational resource</li>
<li>Demonstrate appropriate interactions with all hospital service providers</li>
<li>Maintain and prepare equipment and kits for surgery, including Quality Control audits of equipment and kits</li>
<li>Troubleshoot equipment according to standard procedure</li>
<li>Provide intra-operative clinical product support</li>
<li>Ensure that 100% of received inventory and returned inventory matches shipping documents</li>
<li>Reconcile inventory/usage as well as missing inventory</li>
<li>Assist in the delivery of procedural training to physicians and medical staff</li>
<li>Be an effective member of the commercial team and play a key role in ensuring positive clinical outcomes</li>
<li>Support sales and marketing initiatives</li>
<li>Ensure compliance with all company policies, including the quality policy, on label promotion and interactions with health care professionals</li>
<li>Other duties as assigned</li>
</ul>
Who You Will Report To:
<ul>
<li>Clinical &amp; Professional Education Manager</li>
</ul>
Clinical Specialist I Requirements:
<ul>
<li>Clinical experience</li>
</ul>
Clinical Specialist II Requirements:
<ul>
<li>In addition to all of the above:
<ul>
<li>Industry experience (1-3 years)
<ul>
<li>Prior Employment as a Clinical Specialist with a medical device company or experience working with Mobile Litho Provider Companies</li>
<li>Comfortable with the pace required to be successful in a start-up</li>
<li>Ability to provide intraoperative procedural guidance</li>
</ul>
</li>
<li>Willingness to travel outside of the designated territory</li>
</ul>
</li>
</ul>
Sr. Clinical Specialist Requirements:
<ul>
<li>In addition to all of the above
<ul>
<li>Clinical experience: Intraoperative Coaching Experience</li>
<li>OR experience: Fluent in Staff and Support Training</li>
<li>Industry experience: 3+ years of full-time employment by a medical device company as a clinical specialist (or comparable position) focused on case coverage and patient outcomes (not equipment/service provider).</li>
<li>Track record of success. Urology experience preferred.
<ul>
<li>Understands the medical device industry</li>
<li>Comfortable with the pace required to be successful in a start-up</li>
<li>Ability to provide intraoperative procedural guidance</li>
<li>Understands sales processes and training</li>
</ul>
</li>
<li>Willingness to travel outside of the designated territory</li>
</ul>
</li>
</ul>
General Requirements: 
<ul>
<li>Experience in surgical technique and sterile procedures in the operating room</li>
<li>Experience utilizing fluoroscopy is a plus</li>
<li>Customer relationship and procedural skill development are highly desired</li>
<li>Highly desirable candidates will have a degree or certification in a medical-related field (ex: LPN, RN, Surg Tech, Rad Tech, etc).</li>
<li>Able to travel up to 80%</li>
<li>Compliance with relevant county, state, and federal rules regarding vaccinations.</li>
</ul>
What We Offer:
At Calyxo, you will be part of a knowledgeable, high-achieving, experienced, and fun team. You will work in a diverse work environment with experienced, proven leaders and have an opportunity to shape our company culture. You will experience constant learning and dynamic challenges to help you grow and be the best version of yourself. 
We also offer a compensation plan as follows:
<ul>
<li>Competitive salary
<ul>
<li>Total Compensation: $100,000 - $140,000 annually
<ul>
<li>Base Salary: $80,000, $100,000, or $120,000 per year (DOE)</li>
<li>Annual Variable Bonus: $20,000</li>
</ul>
</li>
<li>Plus, generous allowances such as:
<ul>
<li>Auto Allowance: $9,600</li>
<li>Cell Phone/Internet Allowance: $1,800</li>
</ul>
</li>
</ul>
</li>
<li>Stock options: ownership and a stake in growing a mission-driven company</li>
<li>Employee benefits package that includes 401(k), healthcare insurance and paid vacation</li>
</ul>
Calyxo is deeply committed to fostering an environment where diversity and inclusion are not only valued but also prioritized. We believe a diverse and inclusive community empowers us to act courageously, care deeply, and dream boldly to impact people in big ways. Diverse viewpoints bring diverse capabilities, which strengthen our focus and fuel our growth. Calyxo is proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment. All applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status or any other applicable legally protected characteristics
Legal authorization to work in the United States is required. In compliance with federal law, all persons hired will be required to verify their identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. 
Disclaimer:
At Calyxo, we prioritize a transparent and structured interview process to ensure the best fit for both our candidates and our team. Please be aware of the following:
<ul>
<li>Structured Interview Process: Our hiring process includes multiple stages of interviews where you will have the opportunity to communicate directly with Calyxo employees. This ensures that you gain a comprehensive understanding of the role and our company culture.</li>
<li>Verification of Identity: We do not extend job offers without first meeting candidates, either virtually or in person. This step is crucial to maintain the integrity of our hiring process and to ensure mutual alignment.</li>
<li>Beware of Scams: Calyxo will never request sensitive personal information, such as your full name, address, phone number, or identification documents, via email or online forms before an official interview. Calyxo representatives will always contact you using an email format of <a href="mailto:firstname.lastname@calyxoinc.com" target="_blank">firstname.lastname@calyxoinc.com</a>. If you receive a request for information from any other domain, please contact us directly at <a href="mailto:info@calyxoinc.comto" target="_blank">info@calyxoinc.comto</a> verify the legitimacy of the communication.</li>
</ul>
We appreciate your interest in joining Calyxo and look forward to getting to know you through our official channels.

New Orleans based Clinical Specialist - Remote, USA

<h3>Job Description</h3>
Job Description
The Rallye Motor Company, Long Island's premier luxury automotive dealership, has an immediate career opportunity for a Help Desk Technician to provide fast and useful technical assistance on computer systems. You will answer queries on basic technical issues and offer advice to solve them. An excellent Help desk technician must have good technical knowledge and be able to communicate effectively to understand the problem and explain its solution. 
Range - $25 - $28 Hourly (Based on experience)
Technical Support:
<ul>
<li>Act as the first point of contact for users experiencing desktop, laptop, application, and password issues.</li>
<li>Provide technical troubleshooting and resolution for computer hardware, software applications, mobile devices, and network hardware.</li>
<li>Respond to and resolve technical issues via phone, email, remote access, and in-person support.</li>
<li>Escalate complex or unresolved issues to Tier II/III support teams as necessary.</li>
<li>Handle escalated customer support issues efficiently, maintaining high levels of customer satisfaction.</li>
</ul>
System Setup and Maintenance:
<ul>
<li>Install, configure, and maintain desktops, laptops, tablets, printers, scanners, presentation equipment, and other peripherals.</li>
<li>Deploy and maintain operating system and application security patches for workstations and thin clients.</li>
<li>Manage user accounts, permissions, and access in compliance with IT security policies and procedures.</li>
<li>Prepare and image desktop and mobile hardware for daily operations and special projects.</li>
</ul>
Documentation and Process Improvement:
<ul>
<li>Update and maintain standard operating procedures related to software and hardware deployments, account administration, and helpdesk tasks.</li>
<li>Draft knowledgebase articles, FAQs, and user guides to assist with common issues and improve user training.</li>
<li>Collaborate with cross-functional teams to identify and implement process improvements, ensuring timely resolution of complex issues.</li>
<li>Provide continuous knowledge transfer to peers to optimize first-call resolution rates.</li>
</ul>
Monitoring and Reporting:
<ul>
<li>Monitor open incidents and requests, ensuring timely follow-ups and resolution.</li>
<li>Escalate Tier II and III issues to management as needed.</li>
<li>Raise potential outages to management and assist with root cause analysis and rapid response.</li>
</ul>
Requirements
<ul>
<li>Minimum of 2 years of experience diagnosing, troubleshooting, and resolving technical issues in a high-call volume enviornment. </li>
<li>Proficiency in supporting Google Enterprises, Active Directory, Windows and Apple environments. </li>
<li>Networking background highly desirable, SD-WAN, VLANs, Switches, and Firewalls experience preferred.</li>
<li>Strong communication and interpersonal skills with a customer-focused attitude.</li>
<li>Rapid adaptability to gain expertise with complex technical solutions.</li>
<li>Good understanding of computer systems, mobile devices and other tech products.</li>
<li>Ability to diagnose and resolve basic technical issues.</li>
<li>Proficiency in English.</li>
<li>Excellent communication skills a must.</li>
</ul>
Benefits
<ul>
<li>Great benefits package including medical, dental and vision coverage for employee &amp; family!</li>
<li>Company paid life insurance and optional additional coverage.</li>
<li>Voluntary short term and long term disability available.</li>
<li>Additional voluntary benefits including Aflac and LegalShield!</li>
<li>Paid time off!</li>
<li>Paid holidays!</li>
<li>401K plan!</li>
<li>Employee Assistance Program &amp; More!</li>
</ul>

Technical Support Specialist

<h3>Job Description</h3>
Job DescriptionSalary: 
Since 2002, Quality Power Solutions (QPS) has provided end-to-end mission critical power solutions, including expert design, installation and maintenance of UPS systems and generators. QPS works with clients nationwide, and we maintain our Midwestern values by focusing on service, delivery, consistent performance, and the education of our customers on the many aspects of critical power. Our goal is being our customers trusted experts, so they dont have to worry about critical power and can focus on what they do best. QPS keeps backup power systems running smoothly, so business can power forward.
 
SUMMARY/Primary Function
The main function of this role is to ensure a smooth transition between the sales process and scheduling while maintaining strong customer relationships. The service support specialist works with internal and external resources to efficiently execute various service activities and exceed customer expectations. Effective utilization of technical resources through proper scheduling and matching of techs skills to customer needs. The individual will also be coordinating schedules and activities, tracking progress and results of service activities, and responding to customer emergencies. The position requires excellent communication skills, strong attention to detail and organizational skills, knowledge of CRM software and standard Microsoft applications.
 
Principle Job Duties
<ul>
<li>Dispatch technical resources by matching skill sets of Technicians to customers individual needs, to include remote partners</li>
<li>Schedule technicians time effectively to minimize travel, repeat calls, and allowance of ample time to complete the job specifications</li>
<li>Manage Emergency/Tech Support calls as they occur</li>
<li>Properly coordinate traffic of post-sale work tickets</li>
<li>Manage projects for product sales and other services</li>
<li>Create all work orders in a timely matter and get to the Technicians timely in advance of the scheduled service</li>
<li>Process field service reports and communicate results with the customer</li>
<li>Manage site specific training schedule in advance of the customer job</li>
<li>Manage other fleet/technician resources</li>
<li>Manage warranty claims</li>
<li>Manage direct OEM services</li>
<li>Ensure client records and tickets are accurately and timely updated with proper field service records, linked within database</li>
<li>Responsible for parts and battery procurement functions as they relate to timing of deliveries and stock orders</li>
</ul>
<ul>
<li>All other duties as assigned</li>
</ul>
 
QUALIFICATIONS
To perform this role successfully, an individual must be able to perform each essential additional responsibility/duty satisfactorily and have a consistent history of a high-performance track record. The requirements listed are representative of the knowledge, skill, and/or ability required.
Preferred Education and Experience
 3-5 years of experience in a professional environment preferred.
 Training in Customer Service, Logistics, and/or Business Administration preferred
 Ability to type 65 WPM and proficiently use Microsoft Office: Word, Excel, PowerPoint.
 Experience with CRM software preferred and able to learn and use other software as needed.
 Experience in critical power equipment sales/service is not required but is a plus.
 
Knowledge, Skillset &amp; Abilities
<ul>
<li>Conveys essential information clearly and concisely, both in writing and verbally. Uses active listening skills while sharing information.</li>
<li>Demonstrate ability to handle multiple projects and priorities yet be responsive to changes in those priorities (ability to multitask and prioritize).</li>
<li>Demonstrate effective analytical skills and complex problem-solving abilities to handle both routine and complex situations.</li>
<li>Possess good attention to detail and the ability to comprehend basic scheduling and customer service concepts.</li>
<li>Commitment to provide consistent and quality customer service; willing to go above and beyond to make sure all loose ends are tied up, even after business hours if necessary, to meet the needs of the customer.</li>
<li>High degree of personal responsibility, work with a sense of pride and urgency to meet commitments and deadlines.</li>
<li>Ability to operate effectively both as part of a team and to work independently.</li>
<li>Has a positive attitude, is a team player, is ambitious and adaptable to feedback and change.</li>
<li>Ability to anticipate surprises, accept change, act on change, and understand overall impact of the operational needs for a project, process, or task.</li>
</ul>
Physical Demands
<ul>
<li>Ability to communicate in an active office environment, virtually, through email and telephone.</li>
<li>Ability to efficiently operate all job-related office equipment (telephone, computer, calculator, fax, copier, etc.).</li>
<li>Ability to sit for 80% or more of an 8-hour workday.</li>
<li>Ability to read and view computer screen.</li>
</ul>

Service Support Specialist

<h3>Job Description</h3>
Job DescriptionSalary: $40,000 - $50,000 
Enjoy a Fast-Paced Professional Environment?
 
Are you technically savvy and wanting to work with some of the IT Support Industry's latest technology?
 
Want to be part of a professional team in an established, high-growth company?
 
We're one of the area's top Managed Technology Services Firms and we're looking for our next IT Support Specialist. We are seeking a motivated and experienced IT professional that can provide excellent customer service with a strong focus on the latest IT technologies. We offer a professional work environment with the ability to advance within. We offer Cloud Services, Onsite Server/Network install, On-premise Helpdesk, Onsite Technicians and Remote Support. We are proud to be an employee and customer driven company.
 
Job Summary
 
The IT Support Specialist position provides technical support and troubleshooting for customers with exceptional customer service.
 
* This is an in office position *
 
Responsibilities and Duties
 
<ul>
<li>Provides remote/phone/onsite computer support for employees of corporate customers. </li>
<li>Provides Cloud application support for Microsoft 365 and Azure</li>
<li>Provides support for Microsoft Operating Systems (Windows 10/11, Windows Server 2016/2019/2022, MacOS).</li>
<li>Provides support for Apple and Android mobile devices including configuration and email sync.</li>
<li>Provides and adheres to cybersecurity standards.</li>
<li>Handles 15-20 issues per day efficiently and appropriately.</li>
<li>Utilizes Azure Active Directory and Active Directory databases to reset passwords and create users.</li>
<li>Assists users in adding and changing network printers.</li>
<li>Provides technical support for VPN and remote connectivity issues.</li>
<li>Controls client computers utilizing remote access tools.</li>
<li>Provides VoIP phone support and troubleshooting</li>
<li>Troubleshoots remote access connectivity problems.</li>
<li>Performs troubleshooting to isolate and diagnose common system problems.</li>
<li>Documents client issues in our online ticketing system</li>
<li>Communicates with everyone effectively, timely, and consistently</li>
<li>Maintains a calm, positive attitude at all times.</li>
<li>Continuously achieves industry knowledge and certifications</li>
</ul>
 
Qualifications and Skills
 
* In order to be considered for the position and move forward in the interview process, qualified applicants must complete an assessment*
 
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
 
Experience:
 
<ul>
<li>1-3 years of technical experience. 1 year experience in helpdesk environment with ITIL Certification preferred.</li>
</ul>
 
Technical Skills Required Knowledge:
 
<ul>
<li>Networking- Intermediate </li>
<li>Server- Intermediate </li>
<li>Exchange Intermediate </li>
<li>Microsoft 365 - Intermediate </li>
<li>Desktop support- Advanced</li>
</ul>
 
Preferred but not mandatory:
 
<ul>
<li>Experience with ConnectWise or other PSA </li>
<li>Experience with RMM (Remote Monitoring and Management) system </li>
<li>Technical certifications, such as CompTIA, CCNA, M365, MCSE/MCITP</li>
</ul>
 
Other Skills and Abilities:
 
<ul>
<li>Outstanding oral, written, technical, and business communication skills.</li>
<li>Superb customer service skills.</li>
<li>Strong technical and customer interaction skills.</li>
<li>Self-starter with excellent organizational, administrative and interpersonal skills.</li>
<li>Ability to follow through with tasks, projects, and troubleshooting with minimal supervision.</li>
<li>Ability to multi-task and work in fast paced environment.</li>
</ul>
 
Physical Demands:
 
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
 
While performing the duties of this Job, the employee is constantly required to sit, talk, see, hear, and use hands and arms. The employee is frequently required to stand; move about, climb steps or balance and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 50 pounds.
 
The above statements describe the general nature and level of work being performed by individuals assigned to this classification. This is not intended to be an exhaustive list of all responsibilities and duties required of personnel so classified.

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