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<h3>Job Description</h3>
Job Description
General Job Summary:
Under the general direction of the Organ Recovery Manager and Director Organ Recovery, and while following all Infinite Legacy procedures, policies and Standard Operating Procedures, the Consult Responder (CR) will utilize established parameters, healthcare knowledge and expertise to respond to referrals for potential organ donor candidates received from the hospitals served by the organization. The CR assesses, documents and evaluates potential organ donors while working collaboratively with various departments and team members of Infinite Legacy. The CR will establish collaborative plans with hospital staff to optimize the donation process in alignment with best practices.
The CR also provides on-site assistance to other IL staff as well as participates in hospital educational and outreach activities as needed. This position participates in the Organ Donation Services call schedule that provides service to donor hospitals 24 hours/day, 365 days per year. 
Education and Experience:
<ol>
<li>Bachelor of Science degree preferred. EMT, paramedic certification, professional training in healthcare related field OR some college instruction in a healthcare related field preferred.</li>
<li>One year of healthcare experience in a clinical setting. Knowledge of basic medical terminology and human anatomy, as well as the ability to understand and interpret patient charts and laboratory reports.</li>
</ol>
Required Skills/Abilities: 
<ul>
<li>Ability to function independently or collaboratively with key stakeholders during times of crisis or high stress with demonstrated problem-solving skills.</li>
<li>Excellent written, verbal, organizational and time management skills. Ability to use a computer for data entry and retrieval of information.</li>
<li>Ability to function for extended hours occasionally beyond 12 hours and the ability to work and/or take calls seven days a week, 12 hours a day.</li>
<li>Valid driver’s license, proof of insurance and be insurable under Infinite Legacy’s master policy.</li>
<li>Ability to travel throughout Infinite Legacy’s donor service area.</li>
</ul>
Duties/Responsibilities:
<ol>
<li>Maintains a work schedule of a minimum of 15, 12-hour call days (or equivalent) per month in order to respond to organ referrals and documents required donor data in the organization’s referral database. Additional shifts will be required if the department is short-staffed.</li>
<li>Rounds on units with high referral activity outside of active referrals including off-shift rounds.</li>
<li>Facilitates communication between IL team and hospital team to identify and protect donation potential.</li>
<li>Provides formal and real-time hospital education as well as provides referral/case follow up to hospital staff. </li>
<li>Identifies barriers to donation process and develops strategies to mitigate process breakdowns.</li>
<li>Evaluates medical suitability of potential organ and/or tissue donors, utilizing information from medical records, history and physical examination and current health status and performs comprehensive donor physical assessments.</li>
<li>Collaborates with the Administrator on Call or designee, requests and interprets laboratory and diagnostic tests needed for evaluation of suitability and clinical management of potential organ and/or tissue donors. May be asked to bridge for case initiation or donor management when needed with assistance from an Organ Recovery Coordinator.</li>
<li>Collaborates with Referral Triage Coordinator and Administrator on Call to determine a plan of action for following potential donor cases, deferral of non-eligible donor referrals or activation of the appropriate Infinite Legacy team members.</li>
<li>May train new CR staff to perform all functions of the role. Meets all documentation requirements in the role of the preceptor in conjunction with the Education Department.</li>
<li>Attends all scheduled organ recovery meeting days and mandatory training sessions.</li>
<li>Completes office duties (i.e., data entry, file audits, equipment &amp; supply preparation and/or transportation, etc.) required as referral activity permits.</li>
<li>Participates in Hospital Development and Organ Recovery activities as needed, assigned by their Manager.</li>
<li>Maintains compliance with documentation and the organization’s Standard Operating Procedures.</li>
<li>Other duties as assigned.</li>
</ol>
Working Conditions: 
This position requires consistent availability, travel and certain physical, language and communication abilities, including:
<ol>
<li>Possible exposure to communicable diseases, hazardous materials and pharmacological agents, with little likelihood of harm if established health precautions are followed.</li>
<li>Occasional need to transfer organs, blood specimens and/or tissue samples from one location to another. </li>
<li>Travel requiring use of air transportation, emergency ground vehicles, ground limousine service and/or driving a personal or company vehicle for extended hours including nights, holidays and weekends.</li>
<li>Extended hours and travel to evaluate and manage organ referrals.</li>
<li>Valid driver’s license and reliable, insured automobile for transportation.</li>
<li>Ability to move or traverse within an office, hospital and outdoors.</li>
<li>Manual dexterity sufficient to operate telephones and computers.</li>
<li>Frequent and prolonged use of computer screen, which may produce visual fatigue.</li>
<li>Ability to accurately communicate, converse and exchange information in English over the telephone and in person.</li>
<li>Computer literacy in a Microsoft Windows environment and demonstrated competency in the use of Microsoft Office software programs.</li>
<li>Possible exposure to communicable diseases, hazardous materials, pharmacological agent, with likelihood of harm if established health precautions are not followed.</li>
<li>Physically demanding lifting, pushing and pulling of supplies, equipment and carts with little likelihood for injury if proper body mechanics and procedures are followed.</li>
<li>This position is a Level 1 – High Level Exposure to Bloodborne Pathogens and TB. Employees are in a hospital setting and have direct contact with donors or donor organs and tissues through donor management, recovery and processing.</li>
</ol>
 
At Infinite Legacy, we care about our employees' well-being, both at work and in life. That's why we offer an excellent benefits package designed to support you and your family.
Our Benefits Include:
<ul>
<li>Health, Dental &amp; Vision Insurance: Comprehensive coverage for you and your loved ones that offers minimal cost to the employee and extraordinarily low deductibles.</li>
<li>Paid Time Off: Take the time you need to relax and recharge with ten company paid holidays and one personal day annually as well as a very generous paid time off accrual.</li>
<li>401K: Plan for your future with employer contributions. Contribute to your retirement on day one of employment that is 100% vested with a 6% match.</li>
<li>Life &amp; Disability Insurance: Peace of mind, no matter what happens. Infinite Legacy offers company paid life insurance, short-term disability and long-term disability</li>
<li>Pet Insurance Discounts: Because your furry friends matter too! Realize significant discounts on medical care and prescriptions.</li>
<li>Tuition Reimbursement: We support your growth and development with education assistance.</li>
</ul>
Join our team today and experience a workplace that truly values you!
 
This position requires employees to be fully vaccinated and be able to provide proof.

Consult Responder (EMT,Paramedic, Transplant, Organ Procurement)

<h3>Job Description</h3>
Job DescriptionDescription:
Major Duties and Responsibilities
Plans, develops, organizes, implements, evaluates and directs the delivery of speech language pathology and audiology services as well as its programs and activities, in accordance with current state and federal laws and regulations; and respective practice act(s) in the state.
Plans, develops, organizes, implements, evaluates, and directs the execution of speech language pathology and audiology services in accordance with physician’s orders and the American Speech-Language-Hearing Association (ASHA) in accordance with guidelines issued by the governing body and its respective affiliate state chapter. 
Coordinates the achievement and reporting of the facility’s key performance speech language pathology and audiology indicators. Establishes an ongoing system to monitor these key indicators. 
Evaluates and reports key performance indicator outcomes of the speech language pathology and audiology department to the rehabilitation director to determine the need for action such as re-education or revisions related to the facility’s outcomes, regulatory compliance, practice act(s) and/or customer satisfaction.
Develops and implements processes and systems to effectively lead, guide and direct the delivery of speech language pathology and audiology services including but not limited to processes for the timely screening, evaluation, treatment, discharge and all associated documentation requirements for residents in the facility. 
Complies with facility policies and procedures for appropriately documenting, billing and coding for residents receiving speech language pathology and audiology services. 
Provides resident information needed for the resident assessment instrument according to facility policy such as signs and symptoms of swallowing disorders, speech and hearing patterns, cognitive patterns, Brief Interview for Mental Status (BIMS), speech language pathology and audiology minutes and distinct calendar days, etc. during the defined observation period(s).
Provides resident information needed for prior functioning in functional cognition as required by facility policy (RAI User’s Manual) for Medicare Part A, Medicare Advantage residents upon admission.
Ensures speech language pathology and audiology equipment is stored, used and sanitized, disinfected and/or cleaned properly and safely in the facility. 
Participates in daily, weekly, and/or monthly rehabilitative and interdisciplinary team meetings to discuss residents’ therapy progression in relation to discharge planning for residents receiving speech language pathology and audiology services as designated by the Rehabilitation Director. 
Adheres to the state practice guidelines in his/her discipline as defined by the State of ___________________ Speech Language Pathology and Audiology Practice Act. Maintains appropriate conduct and follows practice guidelines as defined by the professional association. 
Knows how to access the speech language pathology and audiology state practice act and their professional association standards.
Develops and maintains positive relationships with residents, employees, and family members through scheduled, deliberate positive interactions with them using face to face, phone, or other means of communication. 
Maintains accountability in concert with applicable standards of practice, by-laws, and code of conduct for his/her therapy discipline. 
Facilitates, serves, attends or participates in various committees of the facility as necessary. 
Knows and understands the purpose and requirements for the scope of work and supervision requirements as defined by the speech language pathology and audiology practice act in each state.
Ensures delivery of compassionate quality care and services across the speech language pathology and audiology spectrum as evidenced by adequate, and competent speech language pathology and audiology staff, general cleanliness of treatment areas/offices, and optimal resident functioning and satisfaction with speech language pathology and audiology services provided. 
Identifies and collaborates with members of the interdisciplinary team, physicians, consultants, and community agencies to identify opportunities for enhanced services to the residents and/or resolve issues.
Knows speech language pathology and audiology employees and employees across all departments by name in order to effectively communicate and meet resident needs as well as any miscellaneous related needs.
Promotes teamwork, mutual respect, and effective communication. Promotes positivity and active daily problem solving. 
Makes written and oral reports/recommendations to the rehabilitation director concerning speech language pathology and audiology.
Follows facility policy related to readiness for health inspection surveys, Occupational Safety and Health Administration (OSHA) surveys, and any other regulatory entity or requirement. 
Reads and stays informed regarding regulatory, scope of work and supervision requirements as defined by the speech language pathology and audiology practice act, business practices and other changes influencing speech language pathology and audiology outcomes. 
Promotes safe work practices, safety rules, and accident prevention procedures to prevent resident/employee injury and illness.
 
Additional Tasks
<ul>
<li>Treats all residents with dignity and respect. Promotes and protects all residents’ rights.</li>
<li>Establishes a culture of compliance by adhering to all facility policies and procedures. Complies with standards of business conduct, and state/federal regulations and guidelines, and relevant practice act(s).</li>
<li>Follows appropriate safety and hygiene measures at all times to protect residents and themselves.</li>
<li>Maintains confidentiality of protected health information, including verbal, written, and electronic communications.</li>
<li>Reports noncompliance with policies, procedures, regulations, or breaches in confidentiality to appropriate personnel. Reports any retaliation or discrimination to HR or compliance officer.</li>
<li>Reports any allegations of abuse, neglect, misappropriation of property, exploitation, or mistreatment of residents to supervisor and/or administrator. Protects residents from abuse, and cooperates with all investigations. </li>
<li>Reports any occupational exposures to blood, body fluids, infectious materials, and/or hazardous chemicals in accordance with facility policy. </li>
<li>Participates in all life safety and emergency drills and trainings. Fulfills responsibilities as assigned during implementation or activation of the facility’s emergency plan.</li>
<li>Reports work-related injuries and illnesses immediately to designated staff member.</li>
<li>Follows established infection control policies and procedures.</li>
<li>As a condition of employment, completes all assigned training and skills competency.</li>
</ul>
 
Requirements:
Required Qualifications
The Speech-Language Pathologist must possess:
<ul>
<li>A valid, unrestricted license in his/her therapy discipline in the state.</li>
<li>Meet educational requirements of his/her licensure requirements.</li>
<li>Valid driver’s license in the state of employment.</li>
<li>Knowledgeable of skilled nursing home regulations, procedures, laws, regulations and guidelines pertaining to long-term care.</li>
</ul>
 
Personal Skills and Traits Desired/Physical Requirements/Working Conditions
<ul>
<li>Ability to read, write, speak and understand the English language.</li>
<li>Ability to deal tactfully with personnel, residents, family members, visitors, government agencies/personnel and the general public.</li>
<li>Must have patience, tact, and willingness to deal with difficult residents, family and staff. </li>
<li>Must not pose a threat to the health and safety of other individuals in the workplace.</li>
<li>Must be willing and able to move intermittently throughout the workday.</li>
<li>Meets general health requirements according to facility policy, including medical and physical exams and checking immunity status to various infectious diseases.</li>
<li>Ability to work beyond normal working hours and on weekends and holidays when necessary.</li>
<li>Ability to assist in evacuation of residents during emergency situations.</li>
<li>Ability to bend, stoop, kneel, crouch, perform overhead lifting and perform other common physical movements as needed for the position.</li>
<li>May be subject to falls, burns from equipment, and/or odors throughout the day; encounter reactions from dust, tobacco smoke, disinfectants, and other air contaminants.</li>
<li>Subject to exposure to infectious waste, diseases and/or conditions which include AIDS, Coronavirus, Hepatitis B, and Tuberculosis.</li>
<li>May be subject to hostile or emotional residents, family members, visitors or personnel.</li>
<li>Contributes to and exemplifies team work.</li>
<li>Makes independent decisions when circumstances warrant such action.</li>
<li>Possesses leadership, supervisory skills and willingness to work harmoniously with and supervise other personnel.</li>
<li>Successfully follows oral and written instructions.</li>
<li>Successfully relays information concerning residents, employees or any given subject matter.</li>
<li>Willing to cope with the mental and emotional stress of the position.</li>
<li>Communicates with medical, nursing staff, and all departments.</li>
<li>Accepts call-backs during emergency conditions.</li>
<li>Works in office and throughout the facility.</li>
<li>Willing to work to task completion in spite of frequent interruption</li>
</ul>
 
Compliance as a Condition of Employment and Performance Appraisal
Agreement to abide by all standards, policies, and procedures of the facility, including the facility’s compliance and ethics program, is a condition of employment. Compliance will be a factor in evaluating job performance. Violations, including failure to report violations, will result in disciplinary action, up to and including termination.
This job description is intended to convey the general scope of the major duties and responsibilities inherent in this position. Other tasks not listed here may be assigned by the Board of Managers, Board of Directors, and/or President of the company. Periodic revision may be necessary to reflect changes in expectations placed on long term care by various governmental agencies. This job description will be reviewed and/or revised annually and as needed.
 
Individual performance will be evaluated using the following scale: 
Unsatisfactory: Achieves results which are far less than the standards identified for the performance factors rated.
Needs Improvement: Achieves results which are less than the standards identified for the performance factors rated. Exhibits the potential to become a competent performer. May be new to job or need skill development.
Meets Standards: Achieves results which meet the standards identified for the performance factors rated. This rating is the expected level of performance.
Exceeds Standards: Achieves results which usually exceed the standards identified for the performance factors rated.
 
 
Reasonable Accommodation Statement
Consistent with the Americans with Disabilities Act (ADA) and [insert state civil rights law], it is the policy of [Facility Name] to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. If reasonable accommodation is needed, please contact [include name and/or department, telephone, and e-mail address].

Speech Language Pathalogist

<h3>Job Description</h3>
Job Description
BOUT US:
Formerly Aurora Santa Rosa Hospital, SRBHH was opened in 2016 and is regarded as an integral part of the greater Santa Rosa and Northern California mental health system of care. Conveniently located in the North Bay, this hospital consists of 144 acute psychiatric inpatient beds.
Santa Rosa Behavioral Healthcare Hospital (SRBHH) is regarded as an integral part of the greater Santa Rosa and Northern California mental health system of care.
Conveniently located in the North Bay, SRBHH serves adolescents and adults. We treat both mental health and co-occurring psychiatric and substance abuse conditions.
POSITION TITLE: Human Resources Coordinator 
PAY RANGE: $27.00-$31.50 Per Hour
REPORTS TO: Director of Human Resources 
DESCRIPTION OF POSITION:
 The Human Resources Coordinator provides day-to-day administrative support for the Human Resources Department. Primary duties include employee management, including onboarding, training, compliance, and recruiting. The HR Coordinator also serves as the key contact for employee questions, comments, concerns, complaints and suggestions. While the HR Coordinator may not serve as the direct administrator for benefits, savings, and retirement plans, they act as a liaison to direct employee concerns appropriately to either our external partners or the HR Director. The Human Resources Coordinator maintains knowledge of, participates in further training provided, and understands the potential risks regarding occupational health hazards (e.g. bloodborne pathogen exposures). 
KEY RESPONSIBILITIES:
<ul>
<li>Employee Administration: Working in tandem with the Director of Human Resources, the HR coordinator manages the employee experience from orientation through post-employment. This includes verifications of employment, compliance management, status changes, promotions, transfers, separations, and benefits enrollment. </li>
<li>LOA Requests: The HR Coordinator is the facility’s leaves administrator, monitoring LOA requests, return to work information, eligibility for programs and services, and modified duty. </li>
<li>Coordinate recruitment and onboarding activities: Assists the Director in the placement and posting of recruitment ads, collecting resumes, and responding to candidate general inquiries. Work directly with candidates to collect required employment documents including application, resume, and licensing information as required.</li>
<li>Conducts Initial Candidate Screenings: When required, the Coordinator conducts phone, webcam, or in-person initial screenings for candidates. The Coordinator then renders judgments regarding the suitability for the position, either handing the candidate off to department leads or interviewing with other facility team members. </li>
<li>Interviewing: The Coordinator, as requested, interviews with various levels of administration as they progress through the hiring process, providing insight and guidance into the suitability of the candidate per profile and position requirements.</li>
<li>Maintains Hiring Materials: Maintains and updates HR resources, including forms, applications, interview guides, job descriptions, applications, offer letters, and pre-screen results. Works closely with the Director of Human Resources to ensure all these documents meet or exceed federal, state, and company-wide expectations. </li>
<li>Recordkeeping: Maintain files of all employees and contractors, ensuring these files meet local, state, and federal requirements.</li>
<li>Reporting Requirements: Leads or assists the preparation of required reporting, such as EEO-1 Component 1, California Pay Data, Occupational Employment and Wage Statistics, regular internal reports, and any other related requirements.</li>
<li>Coordinate Training Activities: Organize schedule and materials for employee training and orientation programs. This includes new employee orientation, CPR training, and other training programs as directed. Maintain updated materials for training including handouts, PowerPoint presentations, and library of videos. Records completed training events and maintain system to track ongoing training requirements.</li>
<li>Administration of Electronic Systems: The HR Coordinator is a key component of maintaining the continuity of process for digital or electronic systems, such as Workable, DocuSign, Zoom, Kronos, Pre-Employ, and other digital vendors.</li>
<li>Monitor and Track Employee Compliance: Works with the other team members in Human Resources, as well as other leaders in the Hospital, to ensure that all employees stay current on annual trainings, health compliances, and other requirements. </li>
<li>Administration Support: Provides general department administrative support, including filing, scheduling, compliance completion, employee education and redirecting staff complaints or concerns as appropriate. </li>
<li>Any additional related duties as requested by the HR Department or other administrator.</li>
</ul>
Requirements
Knowledge and Experience: 
<ul>
<li>Associate’s Degree or equivalent level of education and experience.</li>
<li>Three years’ experience working in Human Resources preferred. </li>
<li>General knowledge of Federal and State hiring and employment laws.</li>
<li>General knowledge of routine administration of employee benefit programs.</li>
<li>Experience with managing complex and detailed records.</li>
<li>Health care industry preferred.</li>
</ul>
Skills and Abilities: 
<ul>
<li>Maintains confidentiality of employees, applicants, and patients at all times.</li>
<li>Sensitivity to and willingness to interact with persons of various social, cultural, economic and educational backgrounds.</li>
<li>Proficiency with software and/or equipment (Microsoft Office applications including Outlook, Word, Excel and PowerPoint).</li>
<li>Strong organizational skills with ability to prioritize projects, work relatively independently, manage multiple tasks, and meet deadlines.</li>
<li>Strong written and verbal communication skills.</li>
<li>Strong interpersonal skills, including the ability to work with people with a variety of background and educational levels.</li>
<li>Ability to work independently and as part of a team.</li>
<li>Good judgment, problem solving and decision-making skills.</li>
<li>Demonstrated commitment to working collaboratively with staff in all departments and at all levels of the organization.</li>
<li>Ability to work in a fast-paced, expanding organization. </li>
</ul>
Physical Requirements: 
While performing the duties of this job, this position is frequently required to do the following: 
<ul>
<li>Use standard office equipment and access, input, and retrieve information from a computer. Use computer keyboard with manual and finger dexterity and wrist-finger speed sufficient to perform repetitive actions efficiently for extended periods of time. </li>
<li>Communicate effectively in person or via telephone in a manner which can be understood by those with whom the person is speaking, including a diverse population. </li>
<li>Give and follow verbal and written instructions with attention to detail and accuracy. </li>
<li>Perform complex mental functions and basic arithmetic functions; interpret complex laws, regulations, and policies; collect, interpret, and/or analyze complex data and information.</li>
<li>Vision: see details of objects at close range.</li>
<li>Coordinate multiple tasks simultaneously. </li>
<li>Reach forward, up, down, and to the side. </li>
<li>Sit or stand for minimum periods of one hour at a time and come and go from the work area repeatedly throughout the day.</li>
<li>Lift up to 25 pounds.</li>
</ul>
Benefits
<ul>
<li>Health Insurance</li>
<li>Vision Insurance</li>
<li>Dental Insurance</li>
<li>401k Retirement Plan</li>
<li>Healthcare Spending Account</li>
<li>Life Insurance (Supplemental Life, Term and Universal plans are also available)</li>
<li>Short and Long-Term Disability (with additional buy-in opportunities)</li>
<li>PTO Plan with Holiday Premium Pay</li>
<li>Discounted Cafeteria Meal Plan</li>
<li>Tuition Reimbursement</li>
</ul>

Human Resources Coordinator (Santa Rosa)

<h3>Job Description</h3>
Description
 Introduction
Are you looking for a place to deliver excellent care patients deserve? At Portsmouth Regional Hospital we support our colleagues in their positions. Join our Team as a Patient Safety Coordinator Registered Nurse and access programs to assist with every stage of your career.
Benefits
Portsmouth Regional Hospital, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:
<ul>
<li>Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.</li>
<li>Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.</li>
<li>Free counseling services and resources for emotional, physical and financial wellbeing </li>
<li>401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service) </li>
<li>Employee Stock Purchase Plan with 10% off HCA Healthcare stock </li>
<li>Family support through fertility and family building benefits with Progyny and adoption assistance. </li>
<li>Referral services for child, elder and pet care, home and auto repair, event planning and more </li>
<li>Consumer discounts through Abenity and Consumer Discounts </li>
<li>Retirement readiness, rollover assistance services and preferred banking partnerships </li>
<li>Education assistance (tuition, student loan, certification support, dependent scholarships) </li>
<li>Colleague recognition program </li>
<li>Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence) </li>
<li>Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.</li>
</ul>
Learn more about Employee Benefits
Note: Eligibility for benefits may vary by location. 
Are you a continuous learner? With more than 94,000 nurses throughout HCA Healthcare, we are one of the largest employers of nurses in the United States. Education is key to excellence! As a majority owner of Galen College of Nursing, which joins Research College of Nursing and Mercy School of Nursing as educational facilities within the HCA Healthcare family, we make it easier and more affordable to gain certifications and job skills. Apply today for our Patient Safety Coordinator Registered Nurse opening and continue to learn!
Job Summary and Qualifications
POSITION SUMMARY: The Patient Safety Coord is responsible to lead, coordinate and carry out an assigned portfolio of clinical quality and patient safety functions to support the hospital’s quality and patient safety plan and programs. The Patient Safety Coord will use a broad and deep knowledge of practice and systems in the assigned responsibilities within the quality measurement, quality improvement, regulatory readiness, physician performance improvement and patient safety functions. The Patient Safety Coord will be involved in supporting the department’s quality and safety work through such activities as concurrent and retrospective abstraction of records to evaluation compliance with national standards of care, and data reporting, collaboration with organizational leaders to lead and/or support clinical quality improvement committees, teams, organizational regulatory readiness and certification. The Patient Safety Coord works as a member of a team of quality and patient safety staff, who develop areas of expertise and cross cover each other’s functions to assure that the department meets its internal and external reporting requirements. The Patient Safety Coord is accountable to develop expertise in use of a variety of quality software programs and data reporting systems to achieve the goals of case review, data abstraction, management and reporting. The Patient Safety Coord will actively provide support and carry out assigned functions within the Patient Safety Program, participating in incident reviews, and case analysis as assigned.
Essential Functions:
• Participates in, takes lead, and/or supports a wide range of quality and patient safety initiatives to further organization quality and patient safety priorities and improvement of clinical processes and outcomes to address hospital needs and priorities
• Communicates and promotes understanding of Joint Commission, National Patient Safety Goals, CSIP Program and Leapfrog Group Safety Initiatives to hospital department representatives and utilizes data collection and analysis to monitor compliance and drive improvement
• Provides leadership for organizational readiness and support for Joint Commission and QRS preparation, standards interpretation, surveys and response
• Provides concurrent and retrospective reviews and abstraction to assess compliance with standards and works with department leaders, clinical and provider staff to improve achievement of evidenced based care reflected in quality measures
• Performs focused chart reviews to identify unexpected mortality, complications, provide comparative data through various software programs, peer review cases
• Performs basic data analysis and create graphs and charts to display data in support of improvement initiatives
• Contributes to the physician performance improvement program including Peer Review processes and committees, including OPPE and FPPE, in collaboration with the CMO and VPQ.
• Abstracts data, contributes to interrater reliability and validation studies for Core Measure and others data sets as needed, uses QNET and serves as a QNet administrator
Assists with orientation of new staff and physicians with respect to Joint Commission, CMS Core Measures, HCAHPS, and other quality initiatives
• Collaborates with department leaders and quality staff to conduct regular unit and department tracers, rounding and auditing to assure compliance with TJC and CMS regulations
• Collaborates with Nursing Leaders to develop and implement strategies to improve Nursing Sensitive Indicators of Quality, including the development of unit based quality and patient safety champions.
• Serves on and or leads quality related committees such as Falls Prevention, Blood Product utilization, etc.
• Serves as Quality representative for assigned Service Lines
• Develops and presents reports and presentations related to areas of responsibility within the Quality &amp; Patient Safety team
• Facilitates identification, reporting, and investigation of reported Incidents and Serious Preventable Adverse Events and Hospital Acquired Conditions and collaborates with Director of Safety to further the safety agenda of the organization.
• Promotes internal and external customer satisfaction
• Builds and promotes a culture of safety, service excellence and continuous improvement
Job requirements:
 
<ul>
<li>Bachelors Degree required</li>
<li>Post-graduate degree preferred</li>
<li>More than 7 years of related experience required</li>
<li>New Hampshire RN licensure or relevant compact RN licensure preferred, not required&nbsp;</li>
</ul>
At Portsmouth Regional Hospital, you're not just joining a hospital—you’re becoming part of a mission-driven team that’s redefining healthcare excellence across the Seacoast region. As a 240-bed acute care facility in Portsmouth, NH, we proudly serve communities throughout New Hampshire, Maine, and Massachusetts. We’re the only hospital in the area to be recognized as an ACS Verified Level II Trauma Center and a Comprehensive Stroke Center, and we offer a robust heart and vascular program—giving our team the opportunity to work at the forefront of life-saving care.
As part of the HCA Healthcare family, you’ll be supported by one of the nation’s leading healthcare systems, with a strong presence in New Hampshire that includes four hospitals, three freestanding emergency rooms, and over 70 care sites. Here, nearly 5,000 colleagues—including 1,500 nurses and 1,000 affiliated physicians—collaborate to deliver exceptional care and innovation every day. Whether you're at Portsmouth, Catholic Medical Center in Manchester, Parkland Medical Center in Derry, Frisbie Memorial Hospital in Rochester, or one of our emergency facilities in Seabrook, Dover, or Plaistow, you’ll find a culture that values your expertise, supports your growth, and empowers you to make a real difference.
HCA Healthcare has been recognized as one of the World's Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.
 "Good people beget good people."- Dr. Thomas Frist, Sr. HCA Healthcare Co-Founder
If growth and continued learning is important to you, we encourage you to apply for our Patient Safety Coordinator Registered Nurse opening. Our team will promptly review your application. Highly qualified candidates will be contacted for interviews. Unlock the possibilities apply today!
We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Patient Safety Coordinator Registered Nurse

<h3>Job Description</h3>
Job DescriptionJob Description:Seeking a Medication Aide to serve at Grace Home, Essentia Health's long-term care facility in Graceville, Minnesota. This TMA/CMA works on a casual, as-needed basis. Some holidays and weekends are required. This candidate must be CNA certified and hold a medication aide certificate.Education Qualifications:
<ul>
<li>Education as required for licensure.</li>
</ul>
About Essentia Health:
We are a top-rated employer offering work-life balance, long term career stability, opportunities for growth, and work you can be passionate about!&nbsp; Our mission guides us every day: We are called to make a healthy difference in people’s lives. This calling resonates deeply for our caregivers and our colleagues working behind the scenes, who all bring high-quality, compassionate care to the patients we are privileged to serve.&nbsp; We are like nowhere else:&nbsp; <a href="https://vimeo.com/284233541" target="_blank">https://vimeo.com/284233541</a>
What You'll Do:
Responsible for providing direct care to skilled nursing facility residents and for serving the needs of residents in a manner conducive to their safety and comfort, within the scope of the nursing assistant role. Provides personal hygiene care, assists with providing for nutritional needs; recognizes and deals with the problems of the aging process, recognizes and promptly report changes in resident condition to shift nurse, and maintains a safe, clean, attractive, and neat environment for the residents. Must be aware of and prevent the abuse of vulnerable adults in the care of the Essentia Health skilled nursing facility. Maintains awareness of safety issues and strives to accomplish all responsibilities in a safe manner. Identifies safety hazards and emergency situations and initiates corrective actions. &nbsp;
Employees scheduled 24+ hours weekly enjoy these benefits:
<ul>
<li>Health Insurance and HSA or FSA accounts</li>
<li>Dental and Vision insurances</li>
<li>Supplemental insurances- critical illness, accident, &amp; hospital indemnity</li>
<li>Paid short-term disability, long-term disability, and basic life insurance</li>
<li>Supplemental Life and Accidental Death &amp; Dismemberment insurance</li>
<li>Tuition Reimbursement</li>
<li>PTO accrual and 7 paid holidays per year</li>
<li>Paid parental leave after one year</li>
<li>Adoption assistance after one year</li>
<li>Bereavement &amp; Jury Duty (all regularly scheduled employees)</li>
</ul>
All employees, including casual, enjoy these benefits:
<ul>
<li>Take Charge (employee wellness program)</li>
<li>Guidance Resources (free confidential counseling)</li>
<li>Employee discount program</li>
<li>401(k) retirement account (traditional &amp; Roth)</li>
<li>401(k) matching &amp; discretionary contributions (subject to service requirements)</li>
</ul>
Licensure/Certification Qualifications:
<ul>
<li>Active CNA on the Minnesota Nursing Assistant Registry.</li>
<li>Trained Medication Administrator Certification.</li>
<li>AHA Basic Cardiac Life Support (BCLS) certification within 3 months of hire.</li>
</ul>
Employee Benefits at Essentia Health: At Essentia Health, we’re committed to supporting your well-being, growth, and work-life balance. Our comprehensive benefits include medical, dental, vision, life, and disability insurance, along with supplemental options to fit your needs. We offer a 401(k) plan with employer contributions to help you plan for the future, and we invest in your professional development through training, tuition reimbursement, and educational programs. To help you thrive both at work and at home, we provide flexible scheduling, generous time off, and wellness resources focused on your physical, mental, and emotional health. Please note that benefit eligibility may vary. For full details, refer to your benefit summary or contact our HR Service Center at (218) 576-0000.Job Location: Grace Home Nursing HomeShift Rotation: Day/Eve/Night Rotation (United States of America)Shift Start/End: 6:00a / 2:00p / 6:00p / 10:00p/2:30p / 6:30p / 10:30p / 6:30aHours Per Pay Period: PRNCompensation Range: $18.52 - $27.78 / hourUnion:FTE: 0Weekends: YesCall Obligations:Sign On Bonus:

TMA/CMA - Medication Aide (Casual) - CNA Required

<h3>Job Description</h3>
Description
 Introduction
Are you looking for a place to deliver excellent care patients deserve? At Portsmouth Regional Hospital we support our colleagues in their positions. Join our Team as a Sr. Clinical Quality Specialist and access programs to assist with every stage of your career.
Benefits
Portsmouth Regional Hospital, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:
<ul>
<li>Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.</li>
<li>Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.</li>
<li>Free counseling services and resources for emotional, physical and financial wellbeing </li>
<li>401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service) </li>
<li>Employee Stock Purchase Plan with 10% off HCA Healthcare stock </li>
<li>Family support through fertility and family building benefits with Progyny and adoption assistance. </li>
<li>Referral services for child, elder and pet care, home and auto repair, event planning and more </li>
<li>Consumer discounts through Abenity and Consumer Discounts </li>
<li>Retirement readiness, rollover assistance services and preferred banking partnerships </li>
<li>Education assistance (tuition, student loan, certification support, dependent scholarships) </li>
<li>Colleague recognition program </li>
<li>Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence) </li>
<li>Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.</li>
</ul>
Learn more about Employee Benefits
Note: Eligibility for benefits may vary by location. 
Are you a continuous learner? With more than 94,000 nurses throughout HCA Healthcare, we are one of the largest employers of nurses in the United States. Education is key to excellence! As a majority owner of Galen College of Nursing, which joins Research College of Nursing and Mercy School of Nursing as educational facilities within the HCA Healthcare family, we make it easier and more affordable to gain certifications and job skills. Apply today for our Sr Clinical Quality Specialist opening and continue to learn!
Job Summary and Qualifications
&nbsp;POSITION SUMMARY: The Sr. Clinical Quality/Patient Safety Specialist is responsible to lead, coordinate and carry out an assigned portfolio of clinical quality and patient safety functions to support the hospital’s quality and patient safety plan and programs. The Sr. Specialist will use a broad and deep knowledge of practice and systems in the assigned responsibilities within the quality measurement, quality improvement, regulatory readiness, physician performance improvement and patient safety functions. The Sr. Quality/Patient Safety Specialist will be involved in supporting the department’s quality and safety work through such activities as concurrent and retrospective abstraction of records to evaluation compliance with national standards of care, and data reporting, collaboration with organizational leaders to lead and/or support clinical quality improvement committees, teams, organizational regulatory readiness and certification. The Specialists works as a member of a team of quality and patient safety staff, who develop areas of expertise and cross cover each other’s functions to assure that the department meets its internal and external reporting requirements. The Specialists is accountable to develop expertise in use of a variety of quality software programs and data reporting systems to achieve the goals of case review, data abstraction, management and reporting. The Sr. Specialist will actively provide support and carry out assigned functions within the Patient Safety Program, participating in incident reviews, and case analysis as assigned.
Essential Functions:
• Participates in, takes lead, and/or supports a wide range of quality and patient safety initiatives to further organization quality and patient safety priorities and improvement of clinical processes and outcomes to address hospital needs and priorities
• Communicates and promotes understanding of Joint Commission, National Patient Safety Goals, CSIP Program and Leapfrog Group Safety Initiatives to hospital department representatives and utilizes data collection and analysis to monitor compliance and drive improvement
• Provides leadership for organizational readiness and support for Joint Commission and QRS preparation, standards interpretation, surveys and response
• Provides concurrent and retrospective reviews and abstraction to assess compliance with standards and works with department leaders, clinical and provider staff to improve achievement of evidenced based care reflected in quality measures
• Performs focused chart reviews to identify unexpected mortality, complications, provide comparative data through various software programs, peer review cases
• Performs basic data analysis and create graphs and charts to display data in support of improvement initiatives
• Contributes to the physician performance improvement program including Peer Review processes and committees, including OPPE and FPPE, in collaboration with the CMO and VPQ.
• Abstracts data, contributes to interrater reliability and validation studies for Core Measure and others data sets as needed, uses QNET and serves as a QNet administrator
• Assists with orientation of new staff and physicians with respect to Joint Commission, CMS Core Measures, HCAHPS, and other quality initiatives
• Collaborates with department leaders and quality staff to conduct regular unit and department tracers, rounding and auditing to assure compliance with TJC and CMS regulations
• Collaborates with Nursing Leaders to develop and implement strategies to improve Nursing Sensitive Indicators of Quality, including the development of unit based quality and patient safety champions.
• Serves on and or leads quality related committees such as Falls Prevention, Blood Product utilization, etc
• Serves as Quality representative for assigned Service Lines
• Develops and presents reports and presentations related to areas of responsibility within the Quality &amp; Patient Safety team
• Facilitates identification, reporting, and investigation of reported Incidents and Serious Preventable Adverse Events and Hospital Acquired Conditions and collaborates with Director of Safety to further the safety agenda of the organization.
• Promotes internal and external customer satisfaction
• Builds and promotes a culture of safety, service excellence and continuous improvement
• Performs all other duties as assigned.
Qualifications:
<ul>
<li>Bachelors Degree required</li>
<li>1-3 years related experience</li>
<li>New Hampshire Registered Nurse license or valid compact RN license preferred, not required</li>
</ul>
At Portsmouth Regional Hospital, you're not just joining a hospital—you’re becoming part of a mission-driven team that’s redefining healthcare excellence across the Seacoast region. As a 240-bed acute care facility in Portsmouth, NH, we proudly serve communities throughout New Hampshire, Maine, and Massachusetts. We’re the only hospital in the area to be recognized as an ACS Verified Level II Trauma Center and a Comprehensive Stroke Center, and we offer a robust heart and vascular program—giving our team the opportunity to work at the forefront of life-saving care.
As part of the HCA Healthcare family, you’ll be supported by one of the nation’s leading healthcare systems, with a strong presence in New Hampshire that includes four hospitals, three freestanding emergency rooms, and over 70 care sites. Here, nearly 5,000 colleagues—including 1,500 nurses and 1,000 affiliated physicians—collaborate to deliver exceptional care and innovation every day. Whether you're at Portsmouth, Catholic Medical Center in Manchester, Parkland Medical Center in Derry, Frisbie Memorial Hospital in Rochester, or one of our emergency facilities in Seabrook, Dover, or Plaistow, you’ll find a culture that values your expertise, supports your growth, and empowers you to make a real difference.
HCA Healthcare has been recognized as one of the World's Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.
 "Good people beget good people."- Dr. Thomas Frist, Sr. HCA Healthcare Co-Founder
If growth and continued learning is important to you, we encourage you to apply for our Sr Clinical Quality Specialist opening. Our team will promptly review your application. Highly qualified candidates will be contacted for interviews. Unlock the possibilities apply today!
We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

RN Clinical Quality Patient Safety Specialist

<h3>Job Description</h3>
Job DescriptionCompany Description 
A best-in-class city that attracts best-in-class talent, Philadelphia is an incredible place to build a career. From our thriving arts scene and rich history to our culture of passion and grit, there are countless reasons to love living and working here. With a workforce of over 30,000 people, and more than 1,000 different job categories, the City of Philadelphia offers boundless opportunities to make an impact.
As an employer, the City of Philadelphia values inclusion, integrity, innovation, empowerment, and hard work above all else. We offer a vibrant work environment, comprehensive health care and benefits, and the experience you need to grow and excel. If you’re interested in working with a passionate team of people who care about the future of Philadelphia, start here.
What we offer
<ul>
<li>Impact&nbsp;- The work you do here matters to millions.&nbsp;</li>
<li>Growth&nbsp;- Philadelphia is growing, why not grow with it?&nbsp;</li>
<li>Diversity &amp; Inclusion&nbsp;- Find a career in a place where everyone belongs.</li>
<li>Benefits&nbsp;- We care about your well-being.</li>
</ul>
Agency Description
The Office of Director of Finance was created by the Philadelphia Home Rule Charter, adopted by the electors of the City on April 17, 1951, to give the Mayor and the City government a principal officer responsible for the financial, accounting, and budgeting functions of the executive branch. The Director of Finance is thus the chief financial officer of the City and all powers and duties concerning finances, accounting, and budgeting in the executive branch are directly or indirectly the Director's. The Director of Finance is also the Chairman of the Board of Pensions and Retirements and an ex-officio member of the board of various quasi-governmental agencies, including the Pennsylvania Intergovernmental Cooperation Authority. The City of Philadelphia operates on a fiscal year between July 1st and June 30th.
The Office of Risk Management is a unit of the Office of the Director of Finance which works to reduce the financial impact of claims, lawsuits and employee injuries to the City, to reduce the corresponding frequency and severity of these events and to provide a safe environment for employees to work and the public to enjoy.&nbsp;
Work-Life
Working hours are generally 37.5 hours per week.&nbsp; Our team is currently onsite.
Job Description 
Position Summary
Ensuring compliance with workers’ compensation, Reg. 32, and Heart and Lung laws. Responsible for reviewing City’s compensability determinations to ensure compliance with City standards, audit departmental disability processes and develop City-wide best practices, liaise with departments and unions regarding disability issues, provide support and problem-solving assistance to injured workers and departments, help departments and employees understand their disability options, help centralize in Risk Management city-wide departmental employer disability data for better tracking, and deliver formal training to Departments.
Essential Functions
<ul>
<li>Investigates claims to determine whether coverage is provided, establish compensability and verify exposure</li>
<li>Determines appropriateness of City payments to Employees and Third-Party Vendors</li>
<li>Evaluates and responds to third party administrator requests</li>
<li>Audits departmental Employee Disability processes to determine deficiencies and implement solutions, in accordance with applicable laws and regulations</li>
<li>Consults with departments to help mitigate their risk</li>
<li>Trains Departments in Employee Disability Practices, procedures and regulations, including providing content for LMS</li>
<li>Other duties as assigned</li>
</ul>
Competencies, Knowledge, Skills and Abilities
<ul>
<li>Understanding of basic medical terminology related to the cause and treatment of occupational injuries and diseases</li>
<li>Knowledge of payroll and HR processes</li>
<li>Knowledge of Pennsylvania Workers Compensation Act, Civil Service Regulation 32 and Pennsylvania Heart and Lung Act</li>
<li>Fluidity with data management systems</li>
<li>Experience with Microsoft Word, Excel and PowerPoint</li>
<li>Experienced writer and effective communicator</li>
</ul>
Qualifications 
Experience: Five years in Safety, Employee Disability, Healthcare Administration, or Industrial Hygiene.
OR
Education: Completion of an Associate’s degree at an accredited college or university in Risk Management, Healthcare Administration or related field.
 Additional Information 
TO APPLY:&nbsp;Interested candidates must submit a cover letter, resume, and references.
Salary Range: $72,000-$90,000
Discover the Perks of Being a City of Philadelphia Employee:
<ul>
<li>Transportation: City employees get unlimited FREE public transportation all year long through SEPTA’s Key Advantage program.&nbsp;Employees can ride on SEPTA buses, subways, trolleys, and regional rail for their daily commute and more.</li>
<li>Parental Benefits: The City offers its employees 8&nbsp;weeks of paid parental leave.</li>
<li>We offer Comprehensive health coverage for employees and their eligible dependents.</li>
<li>Our wellness program offers eligibility into the discounted medical plan</li>
<li>Employees receive paid vacation, sick leave, and holidays</li>
<li>Generous retirement savings options are available</li>
<li>Pay off your student loans faster - As a qualifying employer, City of Philadelphia employees are eligible to participate in the Public Service Loan Forgiveness program. Join the ranks of hundreds of employees who have already benefited from this program and achieved student loan forgiveness.</li>
<li>Unlock Tuition Discounts and Scholarships - The City of Philadelphia has forged partnerships with over a dozen esteemed colleges and universities in the area, ensuring that our employees have access to a wide range of tuition discounts and scholarships. Experience savings of 10% to 40% on your educational expenses, extending not only to City employees but in some cases, spouse and dependents too!</li>
</ul>
Join the City of Philadelphia team today and seize these incredible benefits designed to enhance your financial well-being and personal growth!
*The successful candidate must be a city of Philadelphia resident within six months of hire
Effective May 22, 2023, vaccinations are no longer required for new employees that work in non-medical, non-emergency or patient facing positions with the City of Philadelphia. As a result, only employees in positions providing services that are patient-facing medical care (ex: Nurses, doctors, emergency medical personnel), must be fully vaccinated.
The City of Philadelphia is an Equal Opportunity employer and does not permit discrimination based on race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, source of income, familial status, genetic information or domestic or sexual violence victim status. If you believe you were discriminated against, call the Philadelphia Commission on Human Relations at 215-686-4670 or send an email to <a href="mailto:faqpchr@phila.gov" target="_blank">faqpchr@phila.gov</a>.
For more information, go to: Human Relations Website: <a href="http://www.phila.gov/humanrelations/Pages/default.aspx" target="_blank">http://www.phila.gov/humanrelations/Pages/default.aspx</a>

Employee Disability Compliance Specialist

<h3>Job Description</h3>
Job DescriptionCompany Description 
Link Solutions, Inc. delivers reliable and effective Information Technology services to government clients in support of critical mission needs. Delivering a broad range of Infrastructure Operations, Application Development, Cybersecurity, Virtualization, Cloud and Mobility services.
If you’re looking for a technology company that values innovation, with a vision toward the future of the technology landscape, look no further than Link Solutions! Link is quality and compliance-focused, under our guiding philosophy, “Mission First, Customer Always".
We are ISO 9001:2008, ISO 20000-1:2018, ISO 27001:2022 certified and appraised for CMMI ML3 for Services and Development.
Job Description 
Link Solutions is seeking a Service Desk Request Queue Manager&nbsp;to join our team at Adelphi, MD.
<ul>
<li>Must be a US Citizen&nbsp;</li>
<li>Must have an active DoD&nbsp;Security Clearance.</li>
<li>Non-remote&nbsp;(relocation incentive&nbsp;available)</li>
</ul>
The&nbsp;Service Desk Request Queue Manager will be responsible for ensuring efficient processing of service requests and effective incident management in accordance with DoD standards and best business practices to drive process improvement and service delivery performance.
Become an integral part of a professionally diverse team while working at an industry-leading organization. This is a great opportunity that will allow you to work on innovative projects that offer advancement and growth while helping protect our national security.
Job Responsibilities:
<ul>
<li>Oversee and manage the service request queue, ensuring timely intake, assignment, escalation, and resolution of incidents.</li>
<li>Utilize the ticket management system to monitor, track, and report on service requests and incident statuses.</li>
<li>Lead incident response activities by coordinating with Service Desk Leads and technical support teams.</li>
<li>Track and manage high-priority incidents, ensuring proper escalation paths and communication protocols.</li>
<li>Implement and enforce metrics-driven processes to improve efficiency and service delivery.</li>
<li>Identify and analyze incident trends to drive problem management and continuous improvement efforts.</li>
<li>Ensure service level agreements (SLAs) are met and support compliance requirements for DoD IT environments.</li>
</ul>
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job.&nbsp;
Qualifications 
<ul>
<li>Must be a U.S. Citizen.&nbsp;</li>
<li>Must have an active DoD&nbsp;Security Clearance.</li>
<li>Must have a BA/BS in computer sciences or information technology, or a High School Diploma with two (2+) additional years of experience.</li>
<li>Must have at least five (5+) years of relevant experience working in an IT or Service Desk environment.</li>
<li>IAT Level II Certification equivalent or higher per&nbsp;DoD 8570/DoD 8140 (CompTIA Security+ CE, CCNA Security,&nbsp;GICSP,&nbsp;GSEC, SSCP, etc.).</li>
<li>Must receive Microsoft 365 Certified: Endpoint Administrator Associate, or equivalent, within 6 months of start date.</li>
</ul>
Preferred:
<ul>
<li>Information Technology Infrastructure Library (ITIL) v4 certification.</li>
<li>A Microsoft operating system environment certification (e.g., Windows 10, Windows 11, or Microsoft Server 2019, etc.).</li>
<li>Experience with incident management within the ServiceNow Information Technology Service Management (ITSM) platform.</li>
<li>Experience creating and modifying documentation for technical processes and procedures.</li>
<li>Experience working in a Department of Defense (DoD) environment.</li>
<li>A problem solver and troubleshooter&nbsp;who thrives in resolving&nbsp;complex problems.</li>
<li>Strong self-starter requiring minimal supervision.</li>
<li>Excellent communication skills (written and oral) and interpersonal skills.</li>
<li>Excellent organizational skills, attention to detail, and ability to prioritize and manage multiple tasks.</li>
</ul>
Salary Range:&nbsp;$62,000
Several factors influence the final salary or hourly rate, including but not limited to contract wage determinations, relevant work experience, role-specific skills and competencies, geographic location, educational background, certifications, and federal government contract labor categories.
 Additional Information 
Link Solutions Inc. offers a competitive compensation and benefits package to include paid holidays, paid time off, medical, dental, vision, company-paid long and short-term disability, life insurance, referral bonuses, relocation incentive program, certification reimbursement program, retirement, and more.
Link Solutions, Inc.&nbsp;is an EOE. AA/M/F/D/V. We participate in the E-Verify Employment Verification Program.&nbsp;All your information will be kept confidential according to EEO guidelines.&nbsp;

Service Desk Request Queue Manager

<h3>Job Description</h3>
Job DescriptionDescription:
Distribution is our expertise, but people are our focus. At Pet Food Experts, we invest in the relationships that build businesses, support people and grow our industry. With a thoughtful approach to creating deep, long-lasting value, we put people at the center of everything we do. Because we know that when we do right by people, we ultimately do right by pets!
 
Full Time Employee Benefits &amp; Perks:
<ul>
<li>No scheduled weekends!</li>
<li>Full benefits package (medical, dental and vision), PTO, 401(k) match</li>
<li>Safety Footwear Reimbursement</li>
<li>Overtime pay for hours worked in excess of 40 hours/week</li>
<li>Paid Holidays</li>
<li>Pet Perks Employee discount on pet food &amp; supplies</li>
<li>6 Paid Holidays</li>
<li>PTO accrual up to 128 hours (16 days) annually</li>
</ul>
Summary:
The Operations Training Lead is responsible for delivering a People-First approach in welcoming and assimilating all PFX New hires. As new hires progress through onboarding to position specific skills, the trainer will act as a mentor and coach to ensure that New Hires adapt to the PFX culture and expectations of productivity, accuracy and working safely at all times. Additional responsibilities include supporting the Operations Management Team with training and coaching other (more seasoned) warehouse personnel in the absence of management and when required by the Operations Manager. Instruction and training in warehouse production and equipment skills to operations employees will also be required.
 
Schedule: Monday-Friday- Candidates must have open availability and be flexible with scheduling
Compensation: $23-$25 per hour
 
Essential Job Functions:
<ul>
<li>Oversee the company training program including New Hire Orientation, Standard Operating Procedures (SOPs) using training materials including the learning management system LMS) and equipment to meet project goals based on OSHA, company policies, company compliance, and facility guidelines.</li>
<li>Conduct new employee warehouse walk-throughs and administer related paperwork.</li>
<li>Train and certify employees on warehouse material handling equipment including Voice Pick Software, electric pallet jack, forklift and high reach truck and SOP’s, as required.</li>
<li>Support development of training program/materials (including training manuals, and other educational materials) for conversion to Learning Management System (LMS) in collaboration with Training Administrator.</li>
<li>Responsible to effectively teach, coach and mentor trainees and operations employees on responsibilities as well as safety practices, GMP (Good Manufacturing Practice) and Emergency Action Plan.</li>
<li>Inventory Control Associate and office coordinator as required (see applicable Job Descriptions)</li>
<li>Support the Operations Management Team in leading by example, motivating and inspiring the warehouse employees to maintain high performance, Customer satisfaction, and safety standards</li>
</ul>
Requirements
<ul>
<li>Ability to read, write and understand English, including identifying numbers</li>
<li>Ability to communicate effectively, both orally and in writing</li>
<li>Computer proficiency, Google preferred</li>
<li>Spanish speaking highly desired</li>
<li>Ability to operate pallet jack, forklift and various warehouse equipment</li>
<li>Knowledge of occupational hazards and safety precautions</li>
<li>Knowledge of warehouse operations, preferably in a distribution environment</li>
<li>Demonstrated teaching skills and proficiency in effective adult instructional techniques highly desired</li>
<li>Strong attention to detail and good time-management with the ability to multi-task and follow up</li>
<li>Work both independently with minimal supervision and collaboratively in a team environment</li>
<li>Working in areas of hot, cold, and freezer environments will be required</li>
</ul>
Pet Food Experts is an equal opportunity employer. Pet Food Experts does not discriminate in employment on account of race, color, religion, national origin, citizenship status, ancestry, age, sex (including sexual harassment), sexual orientation, marital status, physical or mental disability, military status or unfavorable discharge from military service.
Requirements:

Operations Training Lead

<h3>Job Description</h3>
Job DescriptionDescription:
POSITION SUMMARY:
A clinically competent Licensed Practical Nurse who coordinates and delivers professional nursing care to the acutely ill patient in all phases of life (newborn through geriatric) using the nursing process of assessment, planning, implementation, and evaluation. Effectively interacts with the patient, significant other(s), and other health team members while maintaining the standards of professional nursing.
 
Position Summary Expanded:
Under the Oklahoma Medical Marijuana and Patient Protection Act, (“The Unity Bill”) this position is considered a “Safety-sensitive position. “Safety-sensitive” is defined to include “any job that includes tasks or duties that could affect the safety and health of the employee performing the task or others.” Employees working in “safety-sensitive” roles are subject to this exception and subject to disciplinary action in the event of a positive test for marijuana or its metabolites.
 
SUPERVISOR
Director of Nursing (DON) / Chief Clinical Officer (CCO)
 
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:
<ul>
<li>To perform this job successfully, an individual must be able to perform each key function satisfactorily.</li>
<li>Each category will be assessed on performance measurements of appropriateness, efficiency, effectiveness, and timeliness.</li>
<li>Reasonable accommodations may be made to enable individuals with disabilities to perform the key functions.</li>
</ul>
Job Functions
1) Provides direct patient care. Acts as a patient advocate.
2) Assumes responsibility and accountability for individual knowledge, skill, performance and behavior in accordance with unit standards of care.
3) Maintains patient, employee, physician and corporate confidentiality, and respects the rights, privacy, and property of others.
4) Demonstrates compliance with infection control guidelines hospital safety management program, including proper use of personal protective equipment.
5) Ensures nursing care data is accurately documented in the patient care record.
6) Provides patients, families, significant others with relevant health care education, instructions, and discharge planning.
7) Maintains current competency in his/her specialty, including, but not limited to, those practices as outlined in the nursing competency program.
8) Provides leadership/supervision to staff members and others assigned to the care of his/her patients.
9) Assigns patient care responsibilities to appropriate team members.
10) Collaborates effectively with patients, families, significant others, nurses, physicians, and other members of the health care team.
11) Participates in the review/revision of nursing policies, procedures, standards of patient care and standards of nursing practices.
12) Participates in the process of monitoring and evaluating the quality of care provided.
13) Consistently presents a professional image and a caring attitude.
14) Provides safe and effective nursing care to patients through the use of the nursing process.
15) Exercises appropriate judgement and correct techniques in the performance of procedures, treatments, and drug administration.
16) Utilizes measures to promote patient, visitor, and personnel safety.
17) Demonstrates knowledge of disaster/emergency procedures and responds appropriately in emergency situations.
18) Administer IV medications to patients as needed, per hospital policy
19) Demonstrates initiative in personal/professional development.
 
ADDITIONAL RESPONSIBILITIES
<ul>
<li>Seek out external resources through conferences, workshops, etc. as necessary.</li>
<li>Share professional knowledge with hospital staff, board members, and administrator.</li>
<li>Comply with HIPAA regulatory requirements.</li>
<li>Adhere to the companies/facilities philosophy, mission, and policies and procedures.</li>
<li>Support the facility goals and objectives.</li>
<li>Maintains a good attendance record and follows all facility rules, policies and procedures.</li>
<li>Maintains open and effective communications with patients and their nurses, physicians, peers, supervisors, and students. Establishes and maintains excellent interdepartmental and interpersonal relationships.</li>
<li>Attends departmental meetings and in-services to stay current with the developments of the department and facility.</li>
<li>Observes that proper safety measures are enforced in the techniques used on patients receiving therapy. Maintains high safety standards in the facility.</li>
</ul>
 
Requirements:
POSITION QUALIFICATIONS:
 
MINIMUM QUALIFICATIONS
<ul>
<li>BLS certification required upon hire and throughout employment.</li>
<li>ACLS certification required within 30 days of hire and throughout employment.</li>
<li>Demonstrates initiative, ability to work with others, and professional judgement.</li>
</ul>
 
EDUCATION AND/OR EXPERIENCE
<ul>
<li>Knowledge of theory, principles, techniques, and practice of professional nursing; of scientific principles and nursing research; of preparation, administration, and action of medications; of treatments and medical procedures; of counseling and teaching techniques; of medical equipment as it relates to patient care.</li>
<li>Ability to operate and handle many kinds of complex equipment.</li>
<li>Ability to demonstrate clinical competence and maintain current knowledge in caring for pediatric through geriatric patients.</li>
<li>Ability to communicate effectively both verbally and in writing.</li>
<li>Required educational levels call for proof at time of hire.</li>
<li>2 years previous hospital experience preferred.</li>
<li>Previous experience with administering IV Medications.</li>
<li>Emergency Room experience preferred.</li>
</ul>
 
LICENSURE/CERTIFICATION:
<ul>
<li>Licensed as an LPN in the state of Oklahoma.</li>
<li>BLS certification required upon hire and throughout employment.</li>
<li>ACLS certification required within 30 days of hire and throughout employment.</li>
<li>PALS Certification preferred but not required.</li>
<li>Proof of all required License(s) and Certification(s) is due at time of hire.</li>
</ul>
 
LANGUAGE SKILLS:
<ul>
<li>English is the primary language</li>
<li>Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures or governmental regulations.</li>
<li>Ability to interpret reports, business correspondence, and policy/procedure manuals.</li>
<li>Ability to effectively present information and respond to questions.</li>
</ul>
 
MATHEMATICAL SKILLS:
<ul>
<li>Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions and decimals.</li>
<li>Ability to compute ratio, percent, rate, as well as the ability to create and interpret graphs.</li>
</ul>
 
REASONING ABILITY:
<ul>
<li>Ability to apply common sense understanding to carry out instruction furnished in written, oral, and/or diagram form.</li>
<li>Ability to define and solve problems, collect data, establish facts, and draw valid conclusions.</li>
<li>Ability to interpret an extensive variety of technical instructions in statistical or diagram form and deal with several abstract and concrete variables.</li>
</ul>
INTERPERSONAL SKILLS
<ul>
<li>Demonstrates active listening techniques.</li>
<li>Gains support through effective relationships.</li>
<li>Treats others with dignity and respect; seeks feedback.</li>
<li>Demonstrates honesty and integrity at all times in care and use of patient and facility property.</li>
<li>Demonstrates and understands the importance of and respect for the rights, dignity and individuality of each patient in all interactions.</li>
<li>Demonstrates respect for co-workers and responds to the needs of patients by complying with facility policies.</li>
</ul>

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