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<h3>Job Description</h3>
Job Description
<ul>
<li>We are hiring immediately for part time NUTRITION OPERATOR positions.</li>
<li>Location: Inova Mount Vernon Hospital - 2501 Parker's Lane, Alexandria, VA 22306. Note: online applications accepted only.</li>
<li>Schedule: Part time schedule; Days may vary, 5:30 am to 1:30 pm, 6:30 am to 1:30 pm, and 1:00 pm to 8:30 pm. Rotating weekends. More details upon interview.</li>
<li>Requirement: Prior customer service experience is required.</li>
<li>Perks: $750 sign-on bonus paid out 1/2 at 90 days and remaining at 180 days!</li>
<li>Pay Rate: $15.65 per hour.</li>
</ul>
Make a difference in the lives of people, your community, and yourself. Join a culture of opportunity with Morrison Healthcare. Our careers are filled with purpose and empower you to transform healthcare experiences.&nbsp;Take a look for yourself at the Power of Food!
Morrison Healthcare is a leading national food and nutrition services company supporting more than 1,000 hospitals and healthcare systems across 46 states, many of which are recognized as U.S. News &amp; World Report ranked Top Hospitals and Health Systems. For over 70 years, Morrison has been serving some of the nation’s largest health systems and bringing a culinary, nutritional, and operational expertise that truly transforms the healthcare dining experience. Morrison has more than 1,600 registered dietitians, 1,200 executive chefs, and 31,000 professional food service team members. The company has been recognized as one of Modern Healthcare’s Best Places to Work since 2012. 
Job Summary
 Summary: Responsible for securing patient meal selections and special requests and needs via telephone or face to face interactions. Essential Duties and Responsibilities: 
<ul>
<li>Follows proper telephone etiquette and procedures with patients, visitors and healthcare professionals.</li>
<li>Offers alternatives to menu as allowed on prescribed diet in accordance with food allergies and sensitivities, cultural, ethnic and religious preferences, when patient inquires or needs additional selections.</li>
<li>Responsive to patients needs at all times. Resolves patient concerns or complaints immediately and/or reports needed assistance to supervisor as appropriate.</li>
<li>Complies with dietary restrictions on special, modified diets to ensure optimal food preferences are met within guidelines of diet order limitations.</li>
<li>Interacts with nursing to ensure patients diet prescriptions are accurate, and patients food needs are met.</li>
<li>Adheres to facility confidentiality and patients rights policy as outlined in the facilitys HIPAA policies and procedures.</li>
<li>Complies with federal, state and local health and sanitation regulations and department sanitation procedures.</li>
<li>Follows HACCP guidelines when assembling and distributing food supplies to ensure quality and safety of food supply.</li>
<li>Completes all daily, weekly or monthly reports as outlined in the corporate policies and procedures on a timely basis meeting all prescribed deadlines.</li>
<li>Performs other duties as assigned.</li>
</ul>
BENEFITS FOR OUR TEAM MEMBERS
<ul>
<li>Full-time and part-time positions&nbsp;are offered the following benefits: Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identify Theft Protection, Pet Insurance, and other voluntary benefits including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program</li>
</ul>
<ul>
<li>Full-time positions also offer&nbsp;the following benefits to associates: Medical, Dental, Vision, Life Insurance/AD, Disability Insurance, Commuter Benefits, Employee Assistance Program, Flexible Spending Accounts (FSAs)</li>
</ul>
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here for paid time off benefits information.
Morrison Healthcare is a member of Compass Group. Compass Group is an equal opportunity employer.&nbsp; At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. &nbsp;
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation.&nbsp;Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.&nbsp;
Applications are accepted on an ongoing basis.&nbsp; Application Deadline: applications are accepted ongoing until all openings are filled for this position. If an applicant is declined due to the position being filled, they may still be considered for future opportunities and are always welcome to reapply.&nbsp;
Morrison Healthcare maintains a drug-free workplace.&nbsp;

NUTRITION OPERATOR (PART TIME)

<h3>Job Description</h3>
Job Description
ESSENTIAL DUTIES AND RESPONSIBILITIES
<ul>
<li>Operate the forklift to load and unload containers from local delivery and inter-franchise drivers, new container inventory, repositioning and customer access; load trucks for first route &amp; stage IF and access</li>
<li>Follow AM SOP by printing routes &amp; pulling ancillary when assigned</li>
<li>Assist Market Manager with routing</li>
<li>Insure that all full containers staged outside during the day are returned to the warehouse each night</li>
<li>Maintain PODHUNTER</li>
<li>Fuel forklift, complete daily forklift inspection reports and maintain those records onsite; notify manager of needed repairs</li>
<li>Assist with ensuring a safe and clean working environment, inside and out, for assigned facility</li>
<li>Print and time-stamp all waybills; may scan and upload contracts, addendums and other documents</li>
<li>When required, repair damaged containers</li>
<li>Maintain contact with drivers as needed, assisting them with their daily routes</li>
<li>May perform other duties and responsibilities as assigned</li>
</ul>
MANAGEMENT &amp; SUPERVISORY RESPONSIBILTIES
<ul>
<li>Typically reports to Management. Direct supervisor job title(s) typically include: Market Manager or Territory Manager</li>
<li>Job is NOT directly responsible for managing other employees (e.g., hiring/termination and/or pay decisions, performance management)</li>
</ul>
JOB QUALIFICATIONS: Essential Skills, Abilities and Example Behavior(s)
<ul>
<li>BE PROFESSIONAL: Able to project a positive, professional image with both internal and external business contacts; Able to create a positive first impression; Able to gain respect and trust of others through personal image and demeanor</li>
<li>ACT WITH INTEGRITY: Able to demonstrate uncompromising adherence to ethical principles; Able to demonstrate honesty in all actions; Able to admit and correct mistakes promptly; Able to assume full responsibility and accountability for own actions</li>
<li>SOLVE PROBLEMS: Able to apply both rational and creative processes and approaches to identify root causes of problems and solutions</li>
<li>MAINTAIN COMPOSURE: Able to stay calm and even-tempered when handling a crisis or stressful situations; Able to recognize and respond effectively to unexpected situations or adverse conditions</li>
<li>SPEAK COMPETENTLY: Able to speak clearly and concisely; Able to use appropriate vocabulary for the audience; Able to get point across unambiguously and check for understanding</li>
<li>PROFICIENT COMPUTER USER: Able to keyboard, navigate a desktop, type, perform data entry and use required software applications to produce basic correspondence, electronic communication, presentations and maintain spreadsheets and databases. Able to operate general office equipment including company telephone system</li>
</ul>
JOB QUALIFICATIONS: Education &amp; Experience Requirements
<ul>
<li>High School diploma or equivalent</li>
<li>4-6 years storage center experience</li>
<li>4+ years previous forklift experience required</li>
<li>Ability to obtain Forklift Driver Certification</li>
<li>Possess basic computer skills i.e. data entry and knowledge of Microsoft Office</li>
<li>Possess math skills sufficient to perform required duties</li>
<li>Or an equivalent combination of education, training or experience</li>
</ul>

PHYSICAL REQUIREMENTS
<ul>
<li>Ability to frequently remain in stationary position for operating forklift</li>
<li>Ability to frequently ascend/descend cab of forklift using three points of contact</li>
<li>Ability to occasionally move boxes weighting up to 50 lbs</li>
<li>Specific vision abilities required by this job include close vision, peripheral vision and ability to adjust focus; strong sense of spatial relations and negotiate tight spaces.</li>
<li>Ability to frequently write, use computer, operate forklift, use handheld device and manipulate documents</li>
<li>Ability to frequently communicate and exchange information with manager, co-workers and customers</li>
</ul>
WORKING CONDITIONS
<ul>
<li>Shift start times may vary; some additional hours may be required including Saturdays/Sundays; required to work overtime as needed.</li>
<li>Travel requirements: Negligible</li>
<li>Storage centers may not be climate controlled except for specific areas.</li>
<li>Regularly works around moving mechanical parts and in outside conditions that include inclement weather, heat and humidity. Noise level may be loud at times.</li>
<li>While performing the duties of this job, the employee is regularly exposed to vibration. The employee occasionally works in high, precarious places and is occasionally exposed to risk of electrical shock</li>
<li>Regular attendance and punctuality required</li>
<li>Subject to pre-employment criminal background check and/or drug screening as well as random drug screenings in accordance with company policy</li>
</ul>
DISCLAIMER

The preceding job description has been designed to indicate the general nature of work performed; the level of knowledge and skills typically required; and usual working conditions of this position. It is not designed to contain, or be interpreted as, a comprehensive listing of all requirements or responsibilities that may be required by employees in this job. 
Equal Opportunity, Affirmative Action Employer
PODS Enterprises, LLC is an Equal Opportunity, Affirmative Action Employer. We will not discriminate unlawfully against qualified applicants or employees with respect to any term or condition of employment based on race, color, national origin, ancestry, sex, sexual orientation, age, religion, physical or mental disability, marital status, place of birth, military service status, or other basis protected by law.
It is essential for us to work in an atmosphere of friendly cooperation; it is your responsibility to:
<ul>
<li>Ask your direct supervisor for an explanation of anything you do not understand.</li>
<li>Attend Orientation class and any required training sessions.</li>
<li>Read your job description and Associate Handbook; sign the required acknowledgement documents and return to HR.</li>
<li>Ask any questions about these items as well as any information given to you at meetings and through individual or group instructions, which will assist your understanding of this position.</li>
</ul>

Forklift Operator III (SCW)

<h3>Job Description</h3>
Job DescriptionControl Room Operator #1030168 Job Description: 
<ul>
<li>If you're looking for a career that will provide a challenging work environment and many opportunities to learn, our company is the place for you. Join our team and become part of a company full of exciting opportunities.</li>
<li>We help employees achieve their personal best by offering many opportunities that develop and enhance their skills for career advancement.</li>
</ul>
 Duties: 
<ul>
<li>Monitors the operation of major plant equipment and systems and takes appropriate action to ensure they are operated safely, in compliance with legal and regulatory requirements according to the Emissions Minimization Plan, in a manner consistent with maximizing availability and in a manner consistent with optimizing fuel efficiency.</li>
<li>Maintains a log of significant operating activities and events and generates required reports</li>
<li>Operates assigned control systems including distributed control, water, steam, combustion, turbine generator and related components in a safe and efficient manner. Directs the activities of the Plant Operators and Fuel Supply Operators as necessary to support the overall plant operations</li>
<li>Answers the telephone when necessary in a professional manner and serves as a focal point for communications during emergency situations.</li>
<li>Directs and ensures completion of required safety procedures; (e.g., lockout/tagout, confined space, hot work).</li>
<li>Takes measurements and readings and compares with standards; implements corrective actions within established procedures.</li>
<li>Assists in maintaining the boiler system by adding/transferring chemicals as needed to maintain desired parameters.</li>
<li>Identifies and corrects problems; reports problems requiring further action to the Operations Manager Maintenance.</li>
<li>Responds to alarms in a timely manner; operates necessary equipment to effectively respond to critical situations</li>
<li>Coordinates and may direct activities of other work groups as necessary to support overall plant operations. Trains plant personnel in accordance with Company policies and government regulations. Oversees the work of sub-contractors on assigned shift, as necessary.</li>
<li>Performs other comparable non-operating duties during plant shutdowns</li>
</ul>
 Skills: 
<ul>
<li>4-7 years previous power plant experience</li>
<li>Have a working knowledge of LOTO, confined space, P &amp; ID's, hot work.</li>
<li>Ability to use past experience, analytical judgement, to plan and perform diversified work.</li>
<li>Good decision-making skills to keep all crew members and site equipment safe.</li>
<li>Excellent communication skills to provide clear direction and feedback to all team members on the site.</li>
<li>Agility to be able to work overtime, as well as rotating shift schedules that include weekends and holidays</li>
<li>Trades or technical backgrounds are a plus</li>
</ul>
 Education: 
<ul>
<li>High School Diploma – Required Associate Degree – Preferred</li>
<li>Trades or technical backgrounds are a plus</li>
</ul>
 Additional Info: At FastTek Global, Our Purpose is Our People and Our Planet. We come to work each day and are reminded we are helping people find their success stories. Also, Doing the right thing is our mantra. We act responsibly, give back to the communities we serve and have a little fun along the way. We have been doing this with pride, dedication and plain, old-fashioned hard work for 24 years! FastTek Global is financially strong, privately held company that is 100% consultant and client focused. We've differentiated ourselves by being fast, flexible, creative and honest. Throw out everything you've heard, seen, or felt about every other IT Consulting company. We do unique things and we do them for Fortune 10, Fortune 500, and technology start-up companies. Our benefits are second to none and thanks to our flexible benefit options you can choose the benefits you need or want, options include: 
<ul>
<li>Medical and Dental (FastTek pays majority of the medical program)</li>
<li>Vision</li>
<li>Personal Time Off (PTO) Program</li>
<li>Long Term Disability (100% paid)</li>
<li>Life Insurance (100% paid)</li>
<li>401(k) with immediate vesting and 3% (of salary) dollar-for-dollar match</li>
</ul>
 Plus, we have a lucrative employee referral program and an employee recognition culture. FastTek Global was named one of the Top Work Places in Michigan by the Detroit Free Press in 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, and 2023! To view all of our open positions go to: <a href="https://www.fasttek.com/fastswitch/findwork" target="_blank">https://www.fasttek.com/fastswitch/findwork</a> Follow us on Twitter: <a href="https://twitter.com/fasttekglobal" target="_blank">https://twitter.com/fasttekglobal</a> Follow us on Instagram: <a href="https://www.instagram.com/fasttekglobal" target="_blank">https://www.instagram.com/fasttekglobal</a> Find us on LinkedIn: <a href="https://www.linkedin.com/company/fasttek" target="_blank">https://www.linkedin.com/company/fasttek</a> You can become a fan of FastTek on Facebook: <a href="https://www.facebook.com/fasttekglobal/" target="_blank">https://www.facebook.com/fasttekglobal/</a>

Control Room Operator

<h3>Job Description</h3>
Job DescriptionSalary: $25.00-28.00 
Retina Consultants San Diego is the oldest and most prestigious Retina practice in San Diego, with concierge-level patient care, high standards for professionalism and quality, advanced imaging modalities, heavy involvement in cutting-edge clinical trials, and exposure to advanced medical and surgical techniques. RCSD has offices throughout San Diego, with our home base in Poway and Satellite offices in La Jolla, Carlsbad, Coronado, and Kearny Mesa. We have four physicians who are leaders in their field and routinely lecture around the country and at national meetings. We are looking for an excellent candidate to join our team. Ideally, we would find a motivated candidate with a strong work ethic, empathetic towards patients, and high attention to detail. Candidates must work well with others and help us to always prioritize the patient experience
 
<ul>
<li> Maintains respectful attitude towards patients, RCSD leadership and peers. </li>
<li> Coordinates appointments, schedules, reschedules, and cancel appointments using a computerized scheduling system. </li>
<li> Works in collaboration with the Patient Care Coordinators. </li>
<li> Scheduling new patients appointments, registration of any new patient, mailing of New Patient Paperwork as needed. </li>
<li> Experience with demographic entry and insurance verification. </li>
<li> Assist with all messaging from the patient to the physician in a timely manner. </li>
<li> Ensures Providers schedule templates are followed and patients are scheduled accordingly to the provider template.</li>
<li> Responsible for monitoring providers schedules to ensure scheduling is accurate and/or providers has a full schedule, to monitored at least 3 days out </li>
<li> Responsible for returning all voicemails left by patients on the Nextlevel voice phone portal. Reassigns voicemail to correct departments if voicemail left is not for scheduling department. </li>
<li> Oversees phone tree call volume by extension. </li>
<li> Assist manager with training of new personal. </li>
<li> Ensures that calls are answered promptly, and patient issues and concerns are addressed in a timely manner. </li>
<li> Stays up to date with Nextech reports as requested by the practice providers.</li>
<li> Runs the following reports (i.e., No-Show reports, contact report, On-Call report, recall report) </li>
<li> Mails out no-show letters, return appointment postcards. </li>
<li> Contacts patient who has cancelled their appointment via the Promptly, ensures patients are cancelled from the schedule and reschedule if needed. </li>
<li> Assist with answering of multiline telephone.</li>
<li> Required to complete minimum of 40 to 50 calls per day to meet daily quota. </li>
<li> Files/scans health related reports/information in appropriate sections of the electronic medical record system. </li>
<li> Coordinates the release of medical information, verifies authorization, records incoming request, process request, and communicates with requestor. </li>
<li> Assures that all medical records/health information is protected and kept confidential abide by HIPPA and other privacy regulations. </li>
<li> Assist with all other shared office functions (i.e., mail, email, faxes, Promptly, New Patient referrals) </li>
<li> Properly triage incoming phone calls regarding same day appointments and directs all calls and messages appropriately.</li>
<li> Performs other duties as assigned. </li>
<li> Participates in additional projects as needed. </li>
</ul>
We offer excellent candidates the following:
<ul>
<li>Competitive salary.</li>
<li>Paid vacation time.</li>
<li>Year-end bonus.</li>
<li>Paid Medical, Dental, Vision benefits</li>
<li>401K Contribution Match</li>
</ul>
 Candidates must have the following:
<ul>
<li>Experience working as a call center operator.</li>
<li>Strong skills in using electronic health records (Nextech).</li>
<li>High school diploma or GED.</li>
<li>A desire to provide kind and compassionate customer service.</li>
<li>Strong work ethic, professionalism, attention to detail, communication skills, and ability to work as a team.</li>
</ul>
 Ideal candidates also have:
<ul>
<li>Experience as a call center operator/receptionist in an Ophthalmology and/or Retina practice.</li>
<li>Fluency in Spanish and English is a plus.</li>
</ul>
 Job Type: This is a full-time position with hours from 8am-5pm, Monday through Friday. Feel free to visit our website at <a href="http://www.rcsd.com" target="_blank">www.rcsd.com</a>

Call Center Operator

<h3>Job Description</h3>
Job DescriptionSalary: 
POSITION DESCRIPTION
The Logistics Warehouse Operator directly supports day-to-day business operations by receiving deliveries and delivering complete orders to their respective department(s) and/or customer. They provide the Procurement Team with accurate delivery updates on outstanding parts orders. They must be able to prioritize their assigned and recurring tasks to ensure effective and efficient operation of Waibels warehouse(s). They also ship parts back to vendors and verify tracking information is received and communicated with Procurement. They are accountable for any parts that Service Technicians take from the warehouse. This includes outstanding orders and additional items that Service Technicians need to complete their job. They will also be responsible for helping maintain the vehicles in Waibels fleet by driving fleet vehicles to Waibels vendors for detailing, repairs, etc.
EDUCATION AND EXPERIENCE
<ul>
<li> A High School Diploma or equivalent</li>
<li> Familiarity with HVAC construction industry and processes</li>
<li> Knowledge of Microsoft Office software and working proficiency with hand held computer (i.e. Smartphone, iPad)</li>
</ul>
KNOWLEDGE, SKILLS, AND ABILITIES
<ul>
<li> Basic knowledge of HVAC systems and equipment</li>
<li> Excellent collaboration, communication, and follow-up skills </li>
<li> Strong analytical, problem-solving, and decision-making skills</li>
<li> Ability to prioritize workload</li>
<li> Proficient with Microsoft Office Suite or related software as needed to complete reports and other documentation</li>
</ul>
 
JOB DUTIES AND RESPONSIBILITIES
<ul>
<li> Attends monthly department meetings</li>
<li> Collaborates with the Procurement Team to ensure orders are received and delivered regularly </li>
<li> Organizes and maintains warehouse(s) to allow for efficient order locating and processing</li>
<li> Delivers parts to customers or jobsites in a timely manner</li>
<li> Completes maintenance and service tasks relating to fleet vehicles (detailing, repairs, etc.)</li>
<li> Manages parts that are in Will Call</li>
</ul>
 
OTHER DUTIES
<ul>
<li> Participates in meetings and training as assigned for the purpose of obtaining information related to the company or to performing/improving job knowledge and performance.</li>
<li> Performs other duties as assigned for the purpose of ensuring the efficient and effective functioning of the department and/or company</li>
</ul>
 
SPECIAL JOB AND PHYSICAL REQUIREMENTS
<ul>
<li> Must pass a background check</li>
<li> Valid Drivers License with no major traffic violations, suspensions, or DUIs in the previous 5 years.</li>
<li> Availability to work additional hours beyond normal business hours</li>
<li> Regularly spend long hours sitting and using the telephone and computer</li>
<li> Regularly move from sitting to standing positions effortlessly</li>
<li> Regularly see details of objects that are less than a few feet away</li>
<li> Regularly speak clearly so listeners can understand</li>
<li> Regularly understand the speech of another person</li>
<li> Frequently bend to file and maintain files</li>
<li> May be required to occasionally lift items up to 50 pounds</li>
<li> May require occasional travel to attend training, workshops, or conferences </li>
</ul>
BENEFITS
<ul>
<li>Competitive rates, performance and experience-based</li>
<li>Paid Vacation</li>
<li>Paid Sick Leave</li>
<li>Paid Volunteer Time</li>
<li>Healthcare</li>
<li>Life Insurance</li>
<li>Paid Dental &amp; Vision Insurance</li>
<li>Short and Long Term Disability</li>
<li>401k plan with match and profit-sharing</li>
</ul>

Logistics Warehouse Operator

<h3>Job Description</h3>
Job DescriptionSalary: 21.72/Hourly 
 
The City of Marquette is accepting applications for a full-time Heavy Equipment Operator in the Public Works Department. This position is responsible for operating a wide range of light and heavy equipment. Qualified applicants must possess a high school diploma or equivalent and a valid class A CDL with air brake and tanker endorsements. Testing will be required. The full scale for this position $21.72 - 26.88/hr with an excellent benefit package. Applications will be accepted until the position is filled. EOE
 
 
POSITION TITLE: Heavy Equipment Operator All Divisions
REPORTS TO: Division Supervisor
EFFECTIVE DATE: February 17, 2022 
JOB CLASS CODE: Non-Exempt / Public Works Bargaining Unit
 
POSITION SUMMARY
Works under the general supervision of the assigned Supervisor. Operates a wide range of light and heavy equipment, power tools, and performs manual labor to maintain and improve the City's streets, facilities, properties, parks, and water, sewer, and stormwater utilities.
ESSENTIAL DUTIES
An employee in this position may be called upon to do any or all of the following
<ul>
<li>Operate machinery in the Heavy Equipment classification.</li>
<li>Maintain street and parking lot surfaces through such activities as grading, graveling, cleaning, plowing, snow removal, ice control, crackfilling, patching, and paving.</li>
<li>Maintain turf areas on public property through such activities as mowing, topsoiling, seeding, aerating, fertilizing, raking, and watering.</li>
<li>Maintain the water distribution system through such activities as installing and repairing service lines, mains, and hydrants, cleaning storage tanks, lubricating and rebuilding pumps and control valves, operating system isolation valves, painting, repairing, and clearing snow from hydrants, collecting samples and flushing to maintain water quality, and assisting with the testing, repair, or replacement of meters and the thawing of frozen pipes.</li>
<li>Maintain the sanitary sewer collection system through such activities as installing, inspecting, cleaning, and repairing mains, laterals, manholes, and valves.</li>
<li>Maintain the stormwater collection system through such activities as installing, inspecting, cleaning, and repairing pipelines, manholes, catchbasins, and other control structures, placing and maintaining erosion control measures, and clearing drainage ditches.</li>
<li>Perform various grounds maintenance duties such as tree and stump removal, brush chipping, fence and guardrail repair, installation, inspection, and repair of playground equipment and other fixtures, and minor building maintenance. </li>
<li>Exercise proper safety precautions in the performance of work, including use of appropriate personal protective equipment, machine guards, work area warning materials, and safe work procedures. May direct traffic in work areas.</li>
<li>Inspect equipment and monitor its performance, alerting supervisor of possible malfunctions. Read procedural manuals on equipment to become familiar with capacity and methods. Perform cleaning and general operational maintenance of the equipment.</li>
<li>Work individually or as a part of a team of other equipment operators and service workers to complete assigned maintenance responsibilities. May direct small groups of equipment operators or seasonal workers on a particular work site, or instruct them in proper work methods.</li>
</ul>
<ul>
<li>Make continuous judgments on safety, capacity of equipment, and work precautions.</li>
<li>Confer with supervisor, or appropriate employees relative to methods to be used, job timetable, and unusual conditions for jobs to be completed, receiving instructions as needed.</li>
<li>Record or report to appropriate Supervisor, maintenance needs of City infrastructure noted during the course of assigned work.</li>
<li>Complete such work reports as are necessary to document the work accomplished and resources and methods used.</li>
</ul>
NON-ESSENTIAL DUTIES
<ul>
<li>When qualified, may operate equipment in the Special Equipment classification, performing the necessary associated job responsibilities.</li>
<li>When qualified, may substitute for employees in various technical and skilled craft positions, performing the necessary associated job responsibilities.</li>
<li>Perform other related functions as assigned.</li>
</ul>
 
 
MATERIALS AND EQUIPMENT USED
<ul>
<li>Hand tools, power tools, mowers, saws, compactors, pumps, concrete mixers, generators, post drivers, jack hammers, rock drills, grinders, propane and cutting torches, pressure washers, steamers and sand blasters, paint sprayers, sewer rodders and jetters. Metal locators and line tracers, video inspection equipment, leak detection equipment, atmosphere testers, respirators and SCBA's, manhole hoists, trench shoring and bracing, line freezing equipment, tapping machines, volt/amp meters, pressure and flow gauges. </li>
<li>Municipal tractors, loaders, forklifts, dump trucks, plows, vacuum trucks, air compressors, brush chippers, pavement mill, roller, trailers. </li>
<li>Maps, utility atlases, copier, computer, telephone, radio, DVD.</li>
<li>Lubricants, fuels, solvents, asphalt, compressed gases, adhesives, paints, aggregates, pressurized piping systems, sewage, and other hazardous materials.</li>
</ul>
MINIMUM QUALIFICATIONS REQUIRED
<ul>
<li>Required training includes a high school education, or equivalent.</li>
<li>Ability to maintain effective working relationships with supervisors, co-workers and the general public.</li>
<li>Required certification includes a valid Type A Commercial Driver's License with Air Brake and Tanker endorsements.</li>
<li>Ability to read and understand applicable construction plans and utility records.</li>
<li>Knowledge of and basic skill in operating various types of heavy equipment.</li>
<li>Knowledge of street and underground utility maintenance and repair techniques and practices.</li>
</ul>
<ul>
<li>Heavy Equipment Operators working in the Water Distribution division shall possess or obtain an S-4 or higher certification within 1 year of becoming eligible per DEQ requirements. Certification must be maintained while working in division is required.</li>
<li>Ability to obtain first aid certification within 12 months is required.</li>
</ul>
PHYSICAL DEMANDS
 
<ul>
<li>Lifting 100 pounds, with frequent lifting and/or carrying of objects weighing up to 50 pounds.</li>
<li>Frequent standing, walking, sitting, and driving.</li>
<li>Must be capable of using hands/feet for repetitive single grasping, fine manipulation, pushing, pulling, and operating controls.</li>
<li>Frequently reaching and climbing, with occasional bending, twisting, squatting, and grappling.</li>
<li>Ability to communicate orally in a clear manner.</li>
<li>Ability to distinguish sounds at various frequencies and volumes.</li>
<li>Ability to distinguish people or objects at varied distances under a variety of light conditions.</li>
<li>Ability to withstand high noise levels and temperature changes in the work environment.</li>
<li>Ability to read, write and identify colors.</li>
</ul>
This job description should not be interpreted as all-inclusive. It is intended to identify the major responsibilities and requirements of the job. The incumbents may be requested to perform job-related responsibilities and tasks other than those stated on this job description.

Heavy Equipment Operator

<h3>Job Description</h3>
Job Description
POSITION: Operator I - Wastewater Treatment DI
DIVISION: Operations 
DEPARTMENT: Wastewater Operations 
UNION/GRADE: Unit 3/Grade 16
BASIC PURPOSE:
Operates, monitors, and inspects assigned wastewater facilities and treatment plant operational equipment, processes, and systems on an assigned shift in a designated area. Performs assigned maintenance functions as part of a team under the direction of the assigned Area Supervisor I or II or Shift Operations Manager.
SUPERVISION RECEIVED:
Works under the general supervision of the Area Supervisor I, Area Supervisor II or Shift Operations Manager.
SUPERVISION EXERCISED:
May supervise or direct assigned employees at a lower grade. May provide guidance or instruction to Operator-in-Training.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
<ul>
<li>Operates equipment manually and through instrument panel and programmable logic control units, system flows and levels in assigned process area. Equipment may include, but will not be limited to the following: pumps, valves, gates, meters, gauges, controllers, motor control centers, level controls devices, mixers, oxygen generation, chemical feed, odor control and hydroelectric equipment.</li>
<li>Monitors and inspects operating conditions; records observations and data in area shift log.</li>
<li>Provides oversight for all barge and truck loading/unloading operations.</li>
<li>Provides oversight for chemical and fuel oil unloading to facility fuel storage.</li>
<li>Takes initial action to correct malfunctions of equipment and reports malfunctions and variances to the Area Supervisor I or II or Shift Operations Manager.</li>
<li>Operator I may be dispatched to critical facilities to make operational changes or investigate alarms as directed.</li>
<li>Samples various process fluids and analyzes, records, and labels according to schedule.</li>
<li>Operates equipment through programmable logic control units.</li>
<li>Operates the Process Instrumentation and Control System (PICS), TELOG or SCADA and fills in for the Area Supervisor I or II or Shift Operations Manager as required.</li>
<li>Calibrates critical process control equipment.</li>
<li>Follows safety, operating, and emergency response procedures and policies established by MWRA.</li>
<li>Performs rounds in different areas of the plant. </li>
<li>Reviews the discharge permit parameters.</li>
<li>Communicates with other Operators regarding operational and process control conditions.</li>
<li>Performs work in compliance with Authority established Integrated Contingency Plan.</li>
<li>Inspects and troubleshoots mechanical, electromechanical, pneumatic or hydraulic equipment using tools and gauges of the trade. Performs preventive maintenance on operations equipment as directed by MAXIMO, such as but not limited to: greasing and lubrication, minor packing adjustments, opening hatches and installing safety rails, changing light bulbs, HVAC filters and performing minor maintenance during shift work as required.</li>
<li>Performs, documents and reports results in the MAXIMO database of inspections and work performed.</li>
<li>Assists other trades in the performance of their work, as required, or as assigned.</li>
<li>Operates motor vehicles such as vans and pick-up trucks to transport materials to work sites, and pickup and deliver supplies and equipment.</li>
<li>Performs light maintenance independently or as part of a team. Light maintenance shall include, but not be limited to:
<ul>
<li>Operates forklift or other light equipment that does not require a special license.</li>
<li>Generates inspection lists and maintenance reporting through the Computerized Maintenance Management System.</li>
<li>Inspects and troubleshoots various systems and equipment.</li>
<li>Installs and retrofits/new equipment related to plant systems.</li>
<li>Modifies and/or aligns existing equipment to specifications.</li>
<li>With proper safety training sets up ladders, staging and rigging and utilizes hoists, jacks, dollies, lifts, etc. for proper access to job and to remove and install equipment.</li>
<li>Operates portable pumping, ventilation and other equipment necessary to support and accomplish assigned tasks.</li>
<li>Greases and lubricates, replaces oil reserves, minor packing adjustments and opens hatches.</li>
<li>Installs safety rails, changes light bulbs and replaces HVAC filters.</li>
<li>Removes snow from immediate work area in order to perform tasks.</li>
<li>Conducts routine testing, lockout/tagout, operation (startup/shutdown) and adjustment of process equipment.</li>
<li>Performs necessary cleanup and housekeeping for work area and other light maintenance tasks.</li>
</ul>
</li>
</ul>
SECONDARY DUTIES:
<ul>
<li>Promotes and participates in the productivity improvement plan.</li>
<li>Trains peers and subordinates as requested.</li>
<li>Performs related duties as required.</li>
</ul>
MINIMUM QUALIFICATIONS:
Education and Experience:
<ul>
<li>A high school diploma or GED; and</li>
<li>At least one (1) year of experience with a working knowledge of wastewater treatment system operation and treatment plant equipment; or </li>
<li>Any equivalent combination of education and experience.</li>
</ul>
Necessary Knowledge, Skills and Abilities:
<ul>
<li>Basic reading, writing, mathematical, scientific and oral communication skills.</li>
<li>Demonstrated ability to operate, monitor, and inspect assigned water facilities and wastewater treatment plant operational equipment, processes, and systems. </li>
<li>Ability to collect and analyze process samples. A working knowledge of treatment plant processes, systems and operation of related equipment, such as instrument panels, programmable logic control units, pumps, valves, motor control centers, level control devices, mixers, oxygen generation, chemical feed and odor control equipment.</li>
<li>Knowledge of safety practices in operation of wastewater equipment and the treatment plant facility.</li>
<li>Ability to interpret data from meters, gauges and other equipment to operate manually and through instrument panels, all kinds of wastewater treatment equipment to control treatment processes.</li>
<li>Ability to work as a team to support the goals of the Operations Division.</li>
<li>Ability to communicate orally and in writing, and maintain accurate logs and records.</li>
<li>Experience in operating distributive control systems preferred.</li>
<li>Computer skills necessary to access and use the MAXIMO and Lawson database.</li>
<li>Trained in Confined Space Entry, CPR and First Aid, and capable of entering, setting up, installing, disassembling confined space equipment and ability to work in a confined space.</li>
<li>Ability to attain knowledge &amp; work processes required to perform maintenance tasks required by Reliability Centered Maintenance or similar Maintenance Management Program.</li>
</ul>
SPECIAL REQUIREMENTS:
<ul>
<li>A valid Class D Motor Vehicle Operator's license (or equivalent).</li>
<li>A valid Massachusetts Wastewater Treatment Plant Operator Grade 4 license (Operator in Training (OIT)).</li>
<li>Completion of competency-based training program in accordance with the productivity improvement plan training program established at MWRA within five months of appointment to this position.</li>
</ul>
TOOLS AND EQUIPMENT USED:
Office equipment as normally associated with the use of telephone and personal computer including word processing and other software, copy and fax machine.
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to use hands to finger, handle, feel or operate objects, tools or controls and reach with hands and arms. The employee frequently is required to stand and talk or hear. The employee is occasionally required to walk; sit; climb or balance; stoop, kneel, crouch, or crawl; taste or smell.
The employee must frequently lift and/or move up to 25 pounds and occasionally lift and/or move more than 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception, peripheral vision and the ability to adjust focus.
WORK ENVIRONMENT:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
While performing the duties of this job, the employee regularly works in outside weather conditions. The employee occasionally works near moving mechanical parts and is occasionally exposed to wet and/or humid conditions and vibration. The employee occasionally works in high, precarious places and is occasionally exposed to fumes or airborne particles, toxic or caustic chemicals. The noise level in the work environment is usually loud in field settings, and moderately quiet in an office setting.
Massachusetts Water Resources Authority (MWRA) is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, national or ethnic origin, age, religion, disability, sex or gender, sexual orientation, gender identity or expression, or veteran status.
 Job Posted by ApplicantPro

Operator I - Wastewater Treatment DI

<h3>Job Description</h3>
Description 
POSITION SUMMARY:&nbsp;&nbsp; Operates communication equipment which includes inter and intra PBX operations.&nbsp; Contacts physicians/ staff by pager, two-way radio, cellular telephone or overhead page. Operates hospital information system, TTY/TTD for the hearing impaired, fax machine.&nbsp; Monitors CCTV security cameras, runs surveillance upon request, reports unusual/suspicious activity to security, contacts law enforcement agencies when necessary.&nbsp; Announces over emergency alert tone, notifies personnel, enters report in act track, on blue alerts, trauma stats, critical response teams, catch a falling stars, infant abductions, fire alarms,&nbsp; disasters, bomb threats, hostage situations, chemical spills, radiation emergencies &amp; evacuations. Provides daily shift lists, camera checks, weekly Administrative on call list. Monitors Securall.&nbsp; Restricts and disengages patient telephones on an individual basis upon request from authorized person, as well as group restrictions/activations, on daily and nightly telephone use. Reports camera malfunction via telephone &amp; e-mail.&nbsp; Works as information operator between 2100-0700.&nbsp; Makes announcements over PA system if approved by administration.
 Requirements 
MINIMUM QUALIFICATIONS:
EDUCATION:&nbsp; High school or equivalent required.
CERTIFICATIONS/LICENSES: N/A
SKILLS:&nbsp; 
<ul>
<li>Telephone etiquette skills, computer skills, effective communication skills including the ability to speak clearly and audibly with acceptable voice quality. </li>
<li>Ability to maintain composure during stressfully demanding periods required. Bilingual preferred.</li>
</ul>
EXPERIENCE:&nbsp; Communications/switchboard experience preferred.
NATURE OF SUPERVISION: 
-Responsible to:&nbsp; Director of Loss Prevention/ Communication Center and Lead/PBX Operator.
&nbsp;ENVIRONMENT:
- Bloodborne pathogen&nbsp;&nbsp; 
Confined areas with limited work space.&nbsp; High noise level.
PHYSICAL REQUIREMENTS:&nbsp; Requires sitting for prolonged periods of time.&nbsp; Manual 
dexterity to operate telephone console, CTV cameras, Hospital information system,
working under pressure and rapidly for long periods of time.

PBX Operator Communications/Per Diem

<h3>Job Description</h3>
Job Description
Position Summary: 
Equipment Operators are responsible for operating specialized construction equipment used in the installation, maintenance, and repair of utilities.
 Supervisory Responsibilities: None
 Key Responsibilities: 
<ul>
<li>
Equipment Operation
</li>
</ul>
<ul>
<li>
Operate various types of heavy equipment such as excavators, plows, dozers, trenchers, skid steers, and hydro-vacs.
</li>
</ul>
<ul>
<li>
Ensure equipment is operated safely, efficiently, and in accordance with company and industry standards.
</li>
</ul>
<ul>
<li>
Load and unload equipment from trailers safely.
</li>
</ul>
<ul>
<li>
Utility Installation Support
</li>
</ul>
<ul>
<li>
Perform digging, trenching, grading, and backfilling for utility installation.
</li>
</ul>
<ul>
<li>
Use utility locating tools to identify and avoid existing underground utilities.
</li>
</ul>
<ul>
<li>
Hand dig around existing utilities when necessary.
</li>
</ul>
<ul>
<li>
Safety &amp; Compliance
</li>
</ul>
<ul>
<li>
Follow all OSHA, DOT, and company safety guidelines.
</li>
</ul>
<ul>
<li>
Use proper PPE and ensure crew adherence to safety protocols.
</li>
</ul>
<ul>
<li>
Participate in job site safety meetings and job hazard assessments prior to each task.
</li>
</ul>
<ul>
<li>
Documentation &amp; Communication
</li>
</ul>
<ul>
<li>
Complete daily equipment logs and job reports accurately.
</li>
</ul>
<ul>
<li>
Read and interpret construction plans and layouts.
</li>
</ul>
<ul>
<li>
Communicate effectively with crew members, foreman, and supervisors.
</li>
</ul>
<ul>
<li>
Report issues, incidents, and near-misses to supervisors promptly.
</li>
</ul>
<ul>
<li>
Training &amp; Mentorship
</li>
</ul>
<ul>
<li>
Assist in training and mentoring laborers.
</li>
</ul>
<ul>
<li>
Participate in ongoing training and certifications as required.
</li>
</ul>
Required Qualifications:
<ul>
<li>
Education &amp; Certification:
</li>
</ul>
<ul>
<li>
Valid Driver’s License with a clean driving record.
</li>
</ul>
<ul>
<li>
Experience:
</li>
</ul>
<ul>
<li>
Minimum 1 year of experience operating heavy equipment in utility construction or a related field.
</li>
</ul>
<ul>
<li>
Skills &amp; Competencies:
</li>
</ul>
<ul>
<li>
Ability to read and understand utility maps, blueprints, and job plans.
</li>
</ul>
<ul>
<li>
Possess good verbal communication skills.
</li>
</ul>
<ul>
<li>
Ability to operate at least one piece of equipment we utilize on the job.
</li>
</ul>
<ul>
<li>
Ability to pass background check and drug screening.
</li>
</ul>
Preferred Qualifications: 
<ul>
<li>
Class A Driver’s License
</li>
</ul>
<ul>
<li>
High School Diploma or GED
</li>
</ul>
<ul>
<li>
Vocational school training or apprenticeship
</li>
</ul>
<ul>
<li>
OSHA 10
</li>
</ul>
 Work Environment: 
<ul>
<li>
Work outdoors in all weather conditions, including extreme heat, cold, rain, or snow.
</li>
</ul>
<ul>
<li>
Exposure to dust, mud, insects, and loud equipment.
</li>
</ul>
<ul>
<li>
Regularly exposed to construction hazards such as open trenches, moving equipment, and vehicular traffic.
</li>
</ul>
<ul>
<li>
May require overtime or weekend work depending on project needs.
</li>
</ul>
Physical Requirements: 
<ul>
<li>
Skills &amp; Competencies:
</li>
</ul>
<ul>
<li>
Must have physical strength, balance, hand-eye coordination, and stamina necessary to endure the daily activity involved on the job site.
</li>
</ul>
<ul>
<li>
Perform continuous physical labor for extended periods (8–12 hours per day).
</li>
</ul>
<ul>
<li>
Frequently lift, carry, push, or pull objects weighing up to 80 pounds unassisted.
</li>
</ul>
<ul>
<li>
Occasionally lift items over 80 pounds with assistance.
</li>
</ul>
<ul>
<li>
Mobility and Flexibility
</li>
</ul>
<ul>
<li>
Stand, walk, and move over uneven terrain, construction sites, and confined areas for the majority of the workday.
</li>
</ul>
<ul>
<li>
Bend, squat, kneel, climb, reach, twist, and crawl into trenches, under structures, or within tight enclosures.
</li>
</ul>
<ul>
<li>
Climb ladders, steps, or equipment to access elevated or underground work zones.
</li>
</ul>
<ul>
<li>
Ability to drive or ride in a vehicle for up to 11 hours to travel to and from job sites.
</li>
</ul>
<ul>
<li>
Manual Dexterity and Coordination
</li>
</ul>
<ul>
<li>
Use hand tools and power tools with precision and control.
</li>
</ul>
<ul>
<li>
Repetitive motion tasks such as digging, raking, or using wrenches and pliers.
</li>
</ul>
<ul>
<li>
Ability to work with small components such as fiber cable and splicing equipment.
</li>
</ul>
<ul>
<li>
Visual and Auditory Requirements
</li>
</ul>
<ul>
<li>
Visual acuity sufficient to read labels, identify cables, and operate tools and vehicles.
</li>
</ul>
<ul>
<li>
Color vision to distinguish wire or cable types.
</li>
</ul>
<ul>
<li>
Hearing sufficient to recognize warning signals, equipment alarms, or instructions.
</li>
</ul>
Company DescriptionRobert “Bob” Sellenriek started his telephone construction company in 1979 with a vision, a used backhoe, a truck, a trencher, and 2 men. Today, Sellenriek Construction, Inc. operates from five locations and employs almost 150 people. Sellenriek Construction was founded on March 12th, 1979 by Robert “Bob” Sellenriek and his wife, Dixie. Prior to this, Bob had worked for L,P&amp;H and Burnup &amp; Sims for ten years. At its beginning, Sellenriek Constructions areas of service were primarily in east-central Missouri. During the first decade in operation, there were many changes within the company. In 1981 the company placed its first fiber optic cable. On November 17th, 1986 Sellenriek Construction was incorporated under the laws of the State of Missouri. Sellenriek Construction work areas had expanded and employment grew to roughly twenty-five employees. In addition to the growth of service areas and employees, Bob and Dixie now had three children, Steve, Heath and Joy. Services Sellenriek Construction could provide grew in 1991 when it purchased its first horizontal directional boring machine. In January 1998 the corporation purchased Cable Plow, Inc. located in Lewistown, Missouri allowing Sellenriek Construction Inc. to better serve its growing list of clients. Also, in 1998 and 1999 respectively, Bob &amp; Dixie’s sons Steve and Heath started working for the company. ​In 2002 Sellenriek Construction opened its third office located in Columbia, Missouri. Sellenriek Construction Inc. service’s expanded yet again to include electrical distribution and directional boring of large diameter pipe. In 2003 Joys future husband, Joe Oden, started working for the company and was followed by Joy in 2004. During 2009, being Sellenriek Constructions 30th year in business, major changes took place. A construction yard was opened in Warrensburg as well as a fifth location in Jefferson City. Currently Sellenriek Construction has almost 150 dedicated employees throughout the state of Missouri. Sellenriek Construction, Inc. remains a family owned and operated company. Bob is President of the corporation and is still very active in the company. Besides being officers, Steve, Heath, and Joy are actively involved in the day to day operations of the company. From its humble beginning through today, Sellenriek Construction Inc. has done business with a simple motto – Do what is right for the customer. Proof of this is the fact that Sellenriek Construction Inc. has had many of the same clients for over 30 years and plans to work these same clients and more for the next 30. ​“Nothing the company has accomplished would have been possible if it weren’t for the many dedicated employees who work for Sellenriek Construction. It is their hard work and dedication that has allowed the company to grow and diversify to where we are today” – Bob Sellenriek 
<h3>Company Description</h3>
Robert “Bob” Sellenriek started his telephone construction company in 1979 with a vision, a used backhoe, a truck, a trencher, and 2 men. Today, Sellenriek Construction, Inc. operates from five locations and employs almost 150 people. Sellenriek Construction was founded on March 12th, 1979 by Robert “Bob” Sellenriek and his wife, Dixie. Prior to this, Bob had worked for L,P&amp;H and Burnup &amp; Sims for ten years. At its beginning, Sellenriek Constructions areas of service were primarily in east-central Missouri.\r\n\r\nDuring the first decade in operation, there were many changes within the company. In 1981 the company placed its first fiber optic cable. On November 17th, 1986 Sellenriek Construction was incorporated under the laws of the State of Missouri. Sellenriek Construction work areas had expanded and employment grew to roughly twenty-five employees. In addition to the growth of service areas and employees, Bob and Dixie now had three children, Steve, Heath and Joy.\r\n\r\nServices Sellenriek Construction could provide grew in 1991 when it purchased its first horizontal directional boring machine. In January 1998 the corporation purchased Cable Plow, Inc. located in Lewistown, Missouri allowing Sellenriek Construction Inc. to better serve its growing list of clients. Also, in 1998 and 1999 respectively, Bob &amp; Dixie’s sons Steve and Heath started working for the company.\r\n\r\n​In 2002 Sellenriek Construction opened its third office located in Columbia, Missouri. Sellenriek Construction Inc. service’s expanded yet again to include electrical distribution and directional boring of large diameter pipe. In 2003 Joys future husband, Joe Oden, started working for the company and was followed by Joy in 2004.\r\n\r\nDuring 2009, being Sellenriek Constructions 30th year in business, major changes took place. A construction yard was opened in Warrensburg as well as a fifth location in Jefferson City. Currently Sellenriek Construction has almost 150 dedicated employees throughout the state of Missouri. Sellenriek Construction, Inc. remains a family owned and operated company. Bob is President of the corporation and is still very active in the company. Besides being officers, Steve, Heath, and Joy are actively involved in the day to day operations of the company.\r\n\r\nFrom its humble beginning through today, Sellenriek Construction Inc. has done business with a simple motto – Do what is right for the customer. Proof of this is the fact that Sellenriek Construction Inc. has had many of the same clients for over 30 years and plans to work these same clients and more for the next 30.\r\n\r\n​“Nothing the company has accomplished would have been possible if it weren’t for the many dedicated employees who work for Sellenriek Construction. It is their hard work and dedication that has allowed the company to grow and diversify to where we are today” – Bob Sellenriek

Equipment Operator

<h3>Job Description</h3>
Job DescriptionFederal RESPONSE CENTER, INC.®
2500 N. Airport Commerce Ave — Springfield, MO 65803 — (417) 869-9192
Alarm Operator (Customer Service and Security Alarm Dispatcher)
SUMMARY DESCRIPTION:
<ul>
<li>Under general direction of Response Center Manager, responsible for monitoring security and life safety alarm systems, dispatching law enforcement/first responders, and coordinating service requests from customers</li>
<li>Currently seeking candidates for 2nd shift (11:00 am-9:00 pm)</li>
<li>Rotating schedule including some weekends (4 to 5 days on / 3 to 4 days off)</li>
<li>Opportunity for advancement &amp; specialization</li>
<li>Multi-Tier training program provides essential employee-development and offers additional compensation upon graduation of each tier</li>
<li>Shift Differential for 2nd and 3rd shift</li>
<li>This is a fast paced position that is challenging but rewarding. As an alarm monitoring agent you will work on a team to help protect our customers, their families, and their businesses.</li>
</ul>
JOB REQUIREMENTS:
Education/Experience: Any combination equivalent to education and experience that provides the required skill and knowledge. Typical qualifications would be equivalent to:
1. High School Diploma or GED.
2. Monitoring/Dispatching experience preferred.
KNOWLEDGE:
Customer Service, Multi-line phones, life-safety
Microsoft Office; primarily Outlook, Microsoft Excel and Word.
SKILLS:
Excellent customer service skills with co-workers and customers by telephone. Computer based dispatching and service call scheduling helpful but not required. Good documentation and data entry skills. Accurate typing and 10-key skills. Must be detail oriented and very organized with superior telephone, written &amp; verbal communication, and interpersonal skills. Must have confidence to work independently, but responsive to team environment.
ABILITY:
Multi task ability and stress tolerance. Must be able to effectively communicate and articulate with technicians and customers professionally. Must be able to problem solve, be a quick thinker and resourceful. Strong phone presence, with the ability to speak clearly and project voice. Must have the physical ability to bend down to get into file and to lift up to 50 lbs.
FLSA STATUS:
Non-Exempt
 Work Remotely
<ul>
<li>No</li>
</ul>
Job Type: Full-time

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