<h3>Job Description</h3>
10603 E Apache Trail Suite 101 Apache Junction Arizona, 85120, +1 (480) 3987656 Starting Pay: $60,000.00 Annual Position Description: Drives retail business operations at a Retail Store location for Goodwill of Central and Northern Arizona (GCNA) and its affiliated entities, to help fund the Goodwill mission of ending unemployment. Responsible for entire store production, directly leading Assistant Store Manager(s), Production Team, and Donation Attendants. Key responsibilities include people leadership, store operations, financial management, inventory control, donation processing, customer service, and training and development of Team Members. Essential Duties and Responsibilities: 
<ul>
<li>Develops and executes retail operations plan to achieve daily, monthly, quarterly, and yearly goals for operating income, revenue, and production.</li>
<li>Coordinates with Retail District Manager to develop and implement strategic plans to help drive donations.</li>
<li>Monitors product levels (floor work, as-is, recycle, trash, seasonal back stock) daily to achieve bottom line sales budget against targets.</li>
<li>Ensures payroll costs and operating costs are managed to budget.</li>
<li>Ensures Team Members deliver excellent customer service to donors and customers.</li>
<li>Ensures store locations are clean, well-kept, and reflect the Goodwill brand appropriately.</li>
<li>Partners with community businesses and organizations to promote Goodwill mission.</li>
<li>Maintains regular and consistent in-person attendance.</li>
<li>Serves as a Goodwill ambassador to the community.</li>
<li>Transfers to different stores at any given moment due to business needs.</li>
<li>Covers shifts at different stores at any moment due to business needs.</li>
<li>Ensures that all Team Members are well-trained and fulfill their duties and responsibilities.</li>
<li>Ensures that Donation Attendants demonstrate excellent customer service in receiving donations and that those donations are sorted and prepared for processing.</li>
<li>Ensures that Production Team processes, prices, and displays product per company standards and to achieve store goals.</li>
<li>Under direction of the Retail District Manager, partners with other store locations to allocate donations, Team Members, and leadership to maximize area performance.</li>
<li>Ensures that Team Members are operating per company standards and procedures.</li>
<li>Must have reliable transportation in order to perform daily tasks such as dropping off the bank deposit, helping at other stores, and attending personal training and development classes.</li>
<li>Transfers to different stores at any time due to business needs.</li>
<li>Partners with support areas (Asset Protection, Human Resources, Safety, Finance, etc.) to further business goals and ensure compliance with applicable policies, procedures, and regulations.</li>
<li>Builds a high-performing team.</li>
<li>Responsible for performance management (coaching, discipline, performance improvement plans, and annual reviews), staffing, compensation, and development of Team Members.</li>
<li>Ensures that the Assistant Store Manager effectively manages performance of Retail Store Associates.</li>
<li>Plays critical role in driving company culture change efforts and change management processes.</li>
<li>Models Goodwill Core Values - Trust, Collaboration, Engagement, Ownership, and Innovation.</li>
<li>Performs other related duties, as assigned.</li>
</ul>
 Minimum Qualifications (Education, Experience, Skills): 
<ul>
<li>High School Diploma or equivalent</li>
<li>Two years' work experience in Retail Management, preferably thrift</li>
<li>One-year customer service experience</li>
<li>Proficient in Microsoft Office Suite</li>
<li>Valid drivers' license and clean MVR</li>
<li>Ability to pass a background check and drug screen, where applicable for position</li>
<li>Ability to speak and read English proficiently</li>
</ul>
 You will be eligible for a comprehensive Total Rewards package, 1st of the month following 60 days of employment that includes the following: 
<ul>
<li>5 Medical Plans</li>
<li>Employer Funded Health Reimbursement Account (HRA)</li>
<li>3 Dental Plans</li>
<li>Vision Plan</li>
<li>401K</li>
<li>Employer Paid Life Insurance</li>
<li>Employee Assistance Program (EAP)</li>
<li>Paid Time Off; Sick and Vacation</li>
<li>Paid Holidays</li>
<li>These are just a few highlights of our key benefit offerings!</li>
</ul>
 Become a valued member of an organization where good work meets community impact. Our mission is: Empowering Individuals, Strengthening Families, and Building Stronger Communities. Goodwill provides no-cost career development, training, and education services to help individuals build a better life for themselves and their families. Our core values are Trust, Collaboration, Engagement, Ownership, and Innovation. Everything we accomplish as a team is centered around these core values. Together, we create an inclusive and welcoming environment for each other. With stores conveniently located near you, you can work for a company where team strength and success are valued and encouraged. Join our team and gain opportunities for job growth at Goodwill and beyond. Goodwill of Central and Northern Arizona is an equal opportunity employer. Qualified individuals seeking employment are considered without regard to race (including traits associated with race, e.g., hairstyles), color, religion, sex (including pregnancy and related conditions, sexual orientation, or gender identity), national origin, disability, military status, age, genetic information, or any other category protected by applicable federal, state and local fair employment practice laws. Individuals with a disability may be entitled to a reasonable accommodation under the Americans with Disabilities Act and/or state or local laws. Please contact Goodwill of Central and Northern Arizona at 1-833-624-0920 option 6 or <a href="mailto:leaves@goodwillaz.org" target="_blank">leaves@goodwillaz.org</a> if you need assistance or an accommodation due to a disability as defined by the Americans with Disabilities Act. For questions about your application or employment with Goodwill of Central and Northern Arizona, please contact our Candidate Support Line at 1-833-624-0920, option 5. PHISHING SCAM WARNING: Goodwill of Central and Northern Arizona/Goodwill Industries of Monocacy Valley, Inc. ("GCNA/GIMV") are among several companies recently made aware of a phishing scam involving con artists posing as hiring managers recruiting via email, text and social media. The imposters are creating misleading email accounts, conducting remote "interviews," and making artificial job offers in order to collect personal and financial information from unsuspecting individuals. Please note that GCNA/GIMV only use company email addresses, which contain "@goodwillaz.org" or @gimv.org", to communicate with candidates via email. The company also uses secure tools on our website to receive data from applicants and would never ask them to submit their personal banking information to apply for an open job. If you are contacted by someone about an open job at GCNA/GIMV, please verify the domain of the sender's email address and that they are asking you to apply on this website. If you believe you have been a victim of a phishing scam, please visit the Department of Homeland Security's Cyber Smart website ( <a href="https://www.cisa.gov/be-cyber-smart/campaign" target="_blank">https://www.cisa.gov/be-cyber-smart/campaign</a> ) to learn how to report it.

Store Manager In Training

<h3>Job Description</h3>
1625 W. Camelback Rd Phoenix Arizona, 85015, +1 (602) 6981923 Starting Pay: $45,000.00 Annual Position Description: Leads the daily operations of the sales floor at a Retail Store location for Goodwill of Central and Northern Arizona (GCNA) and its affiliated entities to help fund the Goodwill mission of ending unemployment. Assists with leading production room as appropriate. Key responsibilities include people leadership, store operations, customer service, financial management, inventory control, donation processing, and training and development of store Team Members. Essential Duties and Responsibilities: 
<ul>
<li>Develops and executes retail operations plan to achieve daily, monthly, quarterly, and yearly goals for operating income, revenue, and production.</li>
<li>Monitors product levels (floor work, as-is, recycle, trash, seasonal back stock) daily to achieve bottom line sales budget against targets.</li>
<li>Ensures payroll costs and operating costs are managed to budget.</li>
<li>Ensures Team Members deliver excellent customer service to donors and customers.</li>
<li>Works to de-escalate customer situations while finding an appropriate solution.</li>
<li>Ensures store locations are clean, well-kept, and reflect the Goodwill brand appropriately.</li>
<li>Partners with community businesses and organizations to promote Goodwill mission.</li>
<li>Serves as a Goodwill ambassador to the community.</li>
<li>Leads the day-to-day operations of the sales floor.</li>
<li>Ensures that Retail Store Associates and Customer Service Manager are well-trained and fulfill their duties and responsibilities.</li>
<li>Acts as a key holder for the store, closing shift manager, and backup to the Store Manager.</li>
<li>Processes complex sales transactions, including customer returns.</li>
<li>Ensures that Team Members are operating per company standards and procedures.</li>
<li>Will need to travel to other GCNA locations in order to assist other stores and to attend personal training and development classes.</li>
<li>Transfers to different stores at any given moment due to business needs.</li>
<li>Partners with support areas (Asset Protection, Human Resources, Safety, Finance, etc.) to further business goals and ensure compliance with applicable policies, procedures, and regulations.</li>
<li>Builds a high-performing team.</li>
<li>Responsible for performance management (coaching, discipline, performance improvement plans, and annual reviews), staffing, compensation, and development of Team Members.</li>
<li>Plays critical role in driving company culture change efforts and change management processes.</li>
<li>Models Goodwill Core Values - Trust, Collaboration, Engagement, Ownership, and Innovation.</li>
<li>Performs other related duties, as assigned.</li>
</ul>
 Minimum Qualifications (Education, Experience, Skills): 
<ul>
<li>High School Diploma, GED, or equivalent work experience</li>
<li>One-year work experience in Retail Management required</li>
<li>One-year customer service experience required</li>
<li>Proficient in Microsoft Office Suite</li>
<li>Ability to pass a background check and drug screen, where applicable for position</li>
<li>Ability to speak and read English proficiently</li>
</ul>
 You will be eligible for a comprehensive Total Rewards package, 1st of the month following 60 days of employment that includes the following: 
<ul>
<li>5 Medical Plans</li>
<li>Employer Funded Health Reimbursement Account (HRA)</li>
<li>3 Dental Plans</li>
<li>Vision Plan</li>
<li>401K</li>
<li>Employer Paid Life Insurance</li>
<li>Employee Assistance Program (EAP)</li>
<li>Paid Time Off; Sick and Vacation</li>
<li>Paid Holidays</li>
<li>These are just a few highlights of our key benefit offerings!</li>
</ul>
 Become a valued member of an organization where good work meets community impact. Our mission is: Empowering Individuals, Strengthening Families, and Building Stronger Communities. Goodwill provides no-cost career development, training, and education services to help individuals build a better life for themselves and their families. Our core values are Trust, Collaboration, Engagement, Ownership, and Innovation. Everything we accomplish as a team is centered around these core values. Together, we create an inclusive and welcoming environment for each other. With stores conveniently located near you, you can work for a company where team strength and success are valued and encouraged. Join our team and gain opportunities for job growth at Goodwill and beyond. Goodwill of Central and Northern Arizona is an equal opportunity employer. Qualified individuals seeking employment are considered without regard to race (including traits associated with race, e.g., hairstyles), color, religion, sex (including pregnancy and related conditions, sexual orientation, or gender identity), national origin, disability, military status, age, genetic information, or any other category protected by applicable federal, state and local fair employment practice laws. Individuals with a disability may be entitled to a reasonable accommodation under the Americans with Disabilities Act and/or state or local laws. Please contact Goodwill of Central and Northern Arizona at 1-833-624-0920 option 6 or <a href="mailto:leaves@goodwillaz.org" target="_blank">leaves@goodwillaz.org</a> if you need assistance or an accommodation due to a disability as defined by the Americans with Disabilities Act. For questions about your application or employment with Goodwill of Central and Northern Arizona, please contact our Candidate Support Line at 1-833-624-0920, option 5. PHISHING SCAM WARNING: Goodwill of Central and Northern Arizona/Goodwill Industries of Monocacy Valley, Inc. ("GCNA/GIMV") are among several companies recently made aware of a phishing scam involving con artists posing as hiring managers recruiting via email, text and social media. The imposters are creating misleading email accounts, conducting remote "interviews," and making artificial job offers in order to collect personal and financial information from unsuspecting individuals. Please note that GCNA/GIMV only use company email addresses, which contain "@goodwillaz.org" or @gimv.org", to communicate with candidates via email. The company also uses secure tools on our website to receive data from applicants and would never ask them to submit their personal banking information to apply for an open job. If you are contacted by someone about an open job at GCNA/GIMV, please verify the domain of the sender's email address and that they are asking you to apply on this website. If you believe you have been a victim of a phishing scam, please visit the Department of Homeland Security's Cyber Smart website ( <a href="https://www.cisa.gov/be-cyber-smart/campaign" target="_blank">https://www.cisa.gov/be-cyber-smart/campaign</a> ) to learn how to report it.

Assistant Store Manager

<h3>Job Description</h3>
17037 N 7th Ave Phoenix Arizona, 85023, +1 (602) 2163918 Starting Pay: $60,000.00 Annual Position Description: Drives retail business operations at a Retail Store location for Goodwill of Central and Northern Arizona (GCNA) and its affiliated entities, to help fund the Goodwill mission of ending unemployment. Responsible for entire store production, directly leading Assistant Store Manager(s), Production Team, and Donation Attendants. Key responsibilities include people leadership, store operations, financial management, inventory control, donation processing, customer service, and training and development of Team Members. Essential Duties and Responsibilities: 
<ul>
<li>Develops and executes retail operations plan to achieve daily, monthly, quarterly, and yearly goals for operating income, revenue, and production.</li>
<li>Coordinates with Retail District Manager to develop and implement strategic plans to help drive donations.</li>
<li>Monitors product levels (floor work, as-is, recycle, trash, seasonal back stock) daily to achieve bottom line sales budget against targets.</li>
<li>Ensures payroll costs and operating costs are managed to budget.</li>
<li>Ensures Team Members deliver excellent customer service to donors and customers.</li>
<li>Ensures store locations are clean, well-kept, and reflect the Goodwill brand appropriately.</li>
<li>Partners with community businesses and organizations to promote Goodwill mission.</li>
<li>Maintains regular and consistent in-person attendance.</li>
<li>Serves as a Goodwill ambassador to the community.</li>
<li>Transfers to different stores at any given moment due to business needs.</li>
<li>Covers shifts at different stores at any moment due to business needs.</li>
<li>Ensures that all Team Members are well-trained and fulfill their duties and responsibilities.</li>
<li>Ensures that Donation Attendants demonstrate excellent customer service in receiving donations and that those donations are sorted and prepared for processing.</li>
<li>Ensures that Production Team processes, prices, and displays product per company standards and to achieve store goals.</li>
<li>Under direction of the Retail District Manager, partners with other store locations to allocate donations, Team Members, and leadership to maximize area performance.</li>
<li>Ensures that Team Members are operating per company standards and procedures.</li>
<li>Must have reliable transportation in order to perform daily tasks such as dropping off the bank deposit, helping at other stores, and attending personal training and development classes.</li>
<li>Transfers to different stores at any time due to business needs.</li>
<li>Partners with support areas (Asset Protection, Human Resources, Safety, Finance, etc.) to further business goals and ensure compliance with applicable policies, procedures, and regulations.</li>
<li>Builds a high-performing team.</li>
<li>Responsible for performance management (coaching, discipline, performance improvement plans, and annual reviews), staffing, compensation, and development of Team Members.</li>
<li>Ensures that the Assistant Store Manager effectively manages performance of Retail Store Associates.</li>
<li>Plays critical role in driving company culture change efforts and change management processes.</li>
<li>Models Goodwill Core Values - Trust, Collaboration, Engagement, Ownership, and Innovation.</li>
<li>Performs other related duties, as assigned.</li>
</ul>
 Minimum Qualifications (Education, Experience, Skills): 
<ul>
<li>High School Diploma or equivalent</li>
<li>Two years' work experience in Retail Management, preferably thrift</li>
<li>One-year customer service experience</li>
<li>Proficient in Microsoft Office Suite</li>
<li>Valid drivers' license and clean MVR</li>
<li>Ability to pass a background check and drug screen, where applicable for position</li>
<li>Ability to speak and read English proficiently</li>
</ul>
 You will be eligible for a comprehensive Total Rewards package, 1st of the month following 60 days of employment that includes the following: 
<ul>
<li>5 Medical Plans</li>
<li>Employer Funded Health Reimbursement Account (HRA)</li>
<li>3 Dental Plans</li>
<li>Vision Plan</li>
<li>401K</li>
<li>Employer Paid Life Insurance</li>
<li>Employee Assistance Program (EAP)</li>
<li>Paid Time Off; Sick and Vacation</li>
<li>Paid Holidays</li>
<li>These are just a few highlights of our key benefit offerings!</li>
</ul>
 Become a valued member of an organization where good work meets community impact. Our mission is: Empowering Individuals, Strengthening Families, and Building Stronger Communities. Goodwill provides no-cost career development, training, and education services to help individuals build a better life for themselves and their families. Our core values are Trust, Collaboration, Engagement, Ownership, and Innovation. Everything we accomplish as a team is centered around these core values. Together, we create an inclusive and welcoming environment for each other. With stores conveniently located near you, you can work for a company where team strength and success are valued and encouraged. Join our team and gain opportunities for job growth at Goodwill and beyond. Goodwill of Central and Northern Arizona is an equal opportunity employer. Qualified individuals seeking employment are considered without regard to race (including traits associated with race, e.g., hairstyles), color, religion, sex (including pregnancy and related conditions, sexual orientation, or gender identity), national origin, disability, military status, age, genetic information, or any other category protected by applicable federal, state and local fair employment practice laws. Individuals with a disability may be entitled to a reasonable accommodation under the Americans with Disabilities Act and/or state or local laws. Please contact Goodwill of Central and Northern Arizona at 1-833-624-0920 option 6 or <a href="mailto:leaves@goodwillaz.org" target="_blank">leaves@goodwillaz.org</a> if you need assistance or an accommodation due to a disability as defined by the Americans with Disabilities Act. For questions about your application or employment with Goodwill of Central and Northern Arizona, please contact our Candidate Support Line at 1-833-624-0920, option 5. PHISHING SCAM WARNING: Goodwill of Central and Northern Arizona/Goodwill Industries of Monocacy Valley, Inc. ("GCNA/GIMV") are among several companies recently made aware of a phishing scam involving con artists posing as hiring managers recruiting via email, text and social media. The imposters are creating misleading email accounts, conducting remote "interviews," and making artificial job offers in order to collect personal and financial information from unsuspecting individuals. Please note that GCNA/GIMV only use company email addresses, which contain "@goodwillaz.org" or @gimv.org", to communicate with candidates via email. The company also uses secure tools on our website to receive data from applicants and would never ask them to submit their personal banking information to apply for an open job. If you are contacted by someone about an open job at GCNA/GIMV, please verify the domain of the sender's email address and that they are asking you to apply on this website. If you believe you have been a victim of a phishing scam, please visit the Department of Homeland Security's Cyber Smart website ( <a href="https://www.cisa.gov/be-cyber-smart/campaign" target="_blank">https://www.cisa.gov/be-cyber-smart/campaign</a> ) to learn how to report it.

Retail Store Manager In Training

<h3>Job Description</h3>
2039 W Guadalupe Rd Mesa Arizona, 85202, +1 (480) 5304717 Starting Pay: $45,000.00 Annual Position Description: Leads the daily operations of the sales floor at a Retail Store location for Goodwill of Central and Northern Arizona (GCNA) and its affiliated entities to help fund the Goodwill mission of ending unemployment. Assists with leading production room as appropriate. Key responsibilities include people leadership, store operations, customer service, financial management, inventory control, donation processing, and training and development of store Team Members. Essential Duties and Responsibilities: 
<ul>
<li>Develops and executes retail operations plan to achieve daily, monthly, quarterly, and yearly goals for operating income, revenue, and production.</li>
<li>Monitors product levels (floor work, as-is, recycle, trash, seasonal back stock) daily to achieve bottom line sales budget against targets.</li>
<li>Ensures payroll costs and operating costs are managed to budget.</li>
<li>Ensures Team Members deliver excellent customer service to donors and customers.</li>
<li>Works to de-escalate customer situations while finding an appropriate solution.</li>
<li>Ensures store locations are clean, well-kept, and reflect the Goodwill brand appropriately.</li>
<li>Partners with community businesses and organizations to promote Goodwill mission.</li>
<li>Serves as a Goodwill ambassador to the community.</li>
<li>Leads the day-to-day operations of the sales floor.</li>
<li>Ensures that Retail Store Associates and Customer Service Manager are well-trained and fulfill their duties and responsibilities.</li>
<li>Acts as a key holder for the store, closing shift manager, and backup to the Store Manager.</li>
<li>Processes complex sales transactions, including customer returns.</li>
<li>Ensures that Team Members are operating per company standards and procedures.</li>
<li>Will need to travel to other GCNA locations in order to assist other stores and to attend personal training and development classes.</li>
<li>Transfers to different stores at any given moment due to business needs.</li>
<li>Partners with support areas (Asset Protection, Human Resources, Safety, Finance, etc.) to further business goals and ensure compliance with applicable policies, procedures, and regulations.</li>
<li>Builds a high-performing team.</li>
<li>Responsible for performance management (coaching, discipline, performance improvement plans, and annual reviews), staffing, compensation, and development of Team Members.</li>
<li>Plays critical role in driving company culture change efforts and change management processes.</li>
<li>Models Goodwill Core Values - Trust, Collaboration, Engagement, Ownership, and Innovation.</li>
<li>Performs other related duties, as assigned.</li>
</ul>
 Minimum Qualifications (Education, Experience, Skills): 
<ul>
<li>High School Diploma, GED, or equivalent work experience</li>
<li>One-year work experience in Retail Management required</li>
<li>One-year customer service experience required</li>
<li>Proficient in Microsoft Office Suite</li>
<li>Ability to pass a background check and drug screen, where applicable for position</li>
<li>Ability to speak and read English proficiently</li>
</ul>
 You will be eligible for a comprehensive Total Rewards package, 1st of the month following 60 days of employment that includes the following: 
<ul>
<li>5 Medical Plans</li>
<li>Employer Funded Health Reimbursement Account (HRA)</li>
<li>3 Dental Plans</li>
<li>Vision Plan</li>
<li>401K</li>
<li>Employer Paid Life Insurance</li>
<li>Employee Assistance Program (EAP)</li>
<li>Paid Time Off; Sick and Vacation</li>
<li>Paid Holidays</li>
<li>These are just a few highlights of our key benefit offerings!</li>
</ul>
 Become a valued member of an organization where good work meets community impact. Our mission is: Empowering Individuals, Strengthening Families, and Building Stronger Communities. Goodwill provides no-cost career development, training, and education services to help individuals build a better life for themselves and their families. Our core values are Trust, Collaboration, Engagement, Ownership, and Innovation. Everything we accomplish as a team is centered around these core values. Together, we create an inclusive and welcoming environment for each other. With stores conveniently located near you, you can work for a company where team strength and success are valued and encouraged. Join our team and gain opportunities for job growth at Goodwill and beyond. Goodwill of Central and Northern Arizona is an equal opportunity employer. Qualified individuals seeking employment are considered without regard to race (including traits associated with race, e.g., hairstyles), color, religion, sex (including pregnancy and related conditions, sexual orientation, or gender identity), national origin, disability, military status, age, genetic information, or any other category protected by applicable federal, state and local fair employment practice laws. Individuals with a disability may be entitled to a reasonable accommodation under the Americans with Disabilities Act and/or state or local laws. Please contact Goodwill of Central and Northern Arizona at 1-833-624-0920 option 6 or <a href="mailto:leaves@goodwillaz.org" target="_blank">leaves@goodwillaz.org</a> if you need assistance or an accommodation due to a disability as defined by the Americans with Disabilities Act. For questions about your application or employment with Goodwill of Central and Northern Arizona, please contact our Candidate Support Line at 1-833-624-0920, option 5. PHISHING SCAM WARNING: Goodwill of Central and Northern Arizona/Goodwill Industries of Monocacy Valley, Inc. ("GCNA/GIMV") are among several companies recently made aware of a phishing scam involving con artists posing as hiring managers recruiting via email, text and social media. The imposters are creating misleading email accounts, conducting remote "interviews," and making artificial job offers in order to collect personal and financial information from unsuspecting individuals. Please note that GCNA/GIMV only use company email addresses, which contain "@goodwillaz.org" or @gimv.org", to communicate with candidates via email. The company also uses secure tools on our website to receive data from applicants and would never ask them to submit their personal banking information to apply for an open job. If you are contacted by someone about an open job at GCNA/GIMV, please verify the domain of the sender's email address and that they are asking you to apply on this website. If you believe you have been a victim of a phishing scam, please visit the Department of Homeland Security's Cyber Smart website ( <a href="https://www.cisa.gov/be-cyber-smart/campaign" target="_blank">https://www.cisa.gov/be-cyber-smart/campaign</a> ) to learn how to report it.

<h3>Job Description</h3>
8959 E Talking Stick Way Scottsdale Arizona, 85250, +1 (480) 3987643 Starting Pay: $60,000.00 Annual Position Description: Drives retail business operations at a Retail Store location for Goodwill of Central and Northern Arizona (GCNA) and its affiliated entities, to help fund the Goodwill mission of ending unemployment. Responsible for entire store production, directly leading Assistant Store Manager(s), Production Team, and Donation Attendants. Key responsibilities include people leadership, store operations, financial management, inventory control, donation processing, customer service, and training and development of Team Members. Essential Duties and Responsibilities: 
<ul>
<li>Develops and executes retail operations plan to achieve daily, monthly, quarterly, and yearly goals for operating income, revenue, and production.</li>
<li>Coordinates with Retail District Manager to develop and implement strategic plans to help drive donations.</li>
<li>Monitors product levels (floor work, as-is, recycle, trash, seasonal back stock) daily to achieve bottom line sales budget against targets.</li>
<li>Ensures payroll costs and operating costs are managed to budget.</li>
<li>Ensures Team Members deliver excellent customer service to donors and customers.</li>
<li>Ensures store locations are clean, well-kept, and reflect the Goodwill brand appropriately.</li>
<li>Partners with community businesses and organizations to promote Goodwill mission.</li>
<li>Maintains regular and consistent in-person attendance.</li>
<li>Serves as a Goodwill ambassador to the community.</li>
<li>Transfers to different stores at any given moment due to business needs.</li>
<li>Covers shifts at different stores at any moment due to business needs.</li>
<li>Ensures that all Team Members are well-trained and fulfill their duties and responsibilities.</li>
<li>Ensures that Donation Attendants demonstrate excellent customer service in receiving donations and that those donations are sorted and prepared for processing.</li>
<li>Ensures that Production Team processes, prices, and displays product per company standards and to achieve store goals.</li>
<li>Under direction of the Retail District Manager, partners with other store locations to allocate donations, Team Members, and leadership to maximize area performance.</li>
<li>Ensures that Team Members are operating per company standards and procedures.</li>
<li>Must have reliable transportation in order to perform daily tasks such as dropping off the bank deposit, helping at other stores, and attending personal training and development classes.</li>
<li>Transfers to different stores at any time due to business needs.</li>
<li>Partners with support areas (Asset Protection, Human Resources, Safety, Finance, etc.) to further business goals and ensure compliance with applicable policies, procedures, and regulations.</li>
<li>Builds a high-performing team.</li>
<li>Responsible for performance management (coaching, discipline, performance improvement plans, and annual reviews), staffing, compensation, and development of Team Members.</li>
<li>Ensures that the Assistant Store Manager effectively manages performance of Retail Store Associates.</li>
<li>Plays critical role in driving company culture change efforts and change management processes.</li>
<li>Models Goodwill Core Values - Trust, Collaboration, Engagement, Ownership, and Innovation.</li>
<li>Performs other related duties, as assigned.</li>
</ul>
 Minimum Qualifications (Education, Experience, Skills): 
<ul>
<li>High School Diploma or equivalent</li>
<li>Two years' work experience in Retail Management, preferably thrift</li>
<li>One-year customer service experience</li>
<li>Proficient in Microsoft Office Suite</li>
<li>Valid drivers' license and clean MVR</li>
<li>Ability to pass a background check and drug screen, where applicable for position</li>
<li>Ability to speak and read English proficiently</li>
</ul>
 You will be eligible for a comprehensive Total Rewards package, 1st of the month following 60 days of employment that includes the following: 
<ul>
<li>5 Medical Plans</li>
<li>Employer Funded Health Reimbursement Account (HRA)</li>
<li>3 Dental Plans</li>
<li>Vision Plan</li>
<li>401K</li>
<li>Employer Paid Life Insurance</li>
<li>Employee Assistance Program (EAP)</li>
<li>Paid Time Off; Sick and Vacation</li>
<li>Paid Holidays</li>
<li>These are just a few highlights of our key benefit offerings!</li>
</ul>
 Become a valued member of an organization where good work meets community impact. Our mission is: Empowering Individuals, Strengthening Families, and Building Stronger Communities. Goodwill provides no-cost career development, training, and education services to help individuals build a better life for themselves and their families. Our core values are Trust, Collaboration, Engagement, Ownership, and Innovation. Everything we accomplish as a team is centered around these core values. Together, we create an inclusive and welcoming environment for each other. With stores conveniently located near you, you can work for a company where team strength and success are valued and encouraged. Join our team and gain opportunities for job growth at Goodwill and beyond. Goodwill of Central and Northern Arizona is an equal opportunity employer. Qualified individuals seeking employment are considered without regard to race (including traits associated with race, e.g., hairstyles), color, religion, sex (including pregnancy and related conditions, sexual orientation, or gender identity), national origin, disability, military status, age, genetic information, or any other category protected by applicable federal, state and local fair employment practice laws. Individuals with a disability may be entitled to a reasonable accommodation under the Americans with Disabilities Act and/or state or local laws. Please contact Goodwill of Central and Northern Arizona at 1-833-624-0920 option 6 or <a href="mailto:leaves@goodwillaz.org" target="_blank">leaves@goodwillaz.org</a> if you need assistance or an accommodation due to a disability as defined by the Americans with Disabilities Act. For questions about your application or employment with Goodwill of Central and Northern Arizona, please contact our Candidate Support Line at 1-833-624-0920, option 5. PHISHING SCAM WARNING: Goodwill of Central and Northern Arizona/Goodwill Industries of Monocacy Valley, Inc. ("GCNA/GIMV") are among several companies recently made aware of a phishing scam involving con artists posing as hiring managers recruiting via email, text and social media. The imposters are creating misleading email accounts, conducting remote "interviews," and making artificial job offers in order to collect personal and financial information from unsuspecting individuals. Please note that GCNA/GIMV only use company email addresses, which contain "@goodwillaz.org" or @gimv.org", to communicate with candidates via email. The company also uses secure tools on our website to receive data from applicants and would never ask them to submit their personal banking information to apply for an open job. If you are contacted by someone about an open job at GCNA/GIMV, please verify the domain of the sender's email address and that they are asking you to apply on this website. If you believe you have been a victim of a phishing scam, please visit the Department of Homeland Security's Cyber Smart website ( <a href="https://www.cisa.gov/be-cyber-smart/campaign" target="_blank">https://www.cisa.gov/be-cyber-smart/campaign</a> ) to learn how to report it.

<h3>Job Description</h3>
6300 Georgetown Blvd Sykesville Maryland, 21784, +1 (410) 3192236 Starting Pay: $50,958.00 Annual This position is eligible for a monthly bonus, based on performance goals. Position Description: Leads the daily operations of the sales floor at a Retail Store location for Goodwill of Central and Northern Arizona (GCNA) and its affiliated entities to help fund the Goodwill mission of ending unemployment. Assists with leading production room as appropriate. Key responsibilities include people leadership, store operations, customer service, financial management, inventory control, donation processing, and training and development of store Team Members. Essential Duties and Responsibilities: 
<ul>
<li>Develops and executes retail operations plan to achieve daily, monthly, quarterly, and yearly goals for operating income, revenue, and production.</li>
<li>Monitors product levels (floor work, as-is, recycle, trash, seasonal back stock) daily to achieve bottom line sales budget against targets.</li>
<li>Ensures payroll costs and operating costs are managed to budget.</li>
<li>Ensures Team Members deliver excellent customer service to donors and customers.</li>
<li>Works to de-escalate customer situations while finding an appropriate solution.</li>
<li>Ensures store locations are clean, well-kept, and reflect the Goodwill brand appropriately.</li>
<li>Partners with community businesses and organizations to promote Goodwill mission.</li>
<li>Serves as a Goodwill ambassador to the community.</li>
<li>Leads the day-to-day operations of the sales floor.</li>
<li>Ensures that Retail Store Associates and Customer Service Manager are well-trained and fulfill their duties and responsibilities.</li>
<li>Acts as a key holder for the store, closing shift manager, and backup to the Store Manager.</li>
<li>Processes complex sales transactions, including customer returns.</li>
<li>Ensures that Team Members are operating per company standards and procedures.</li>
<li>Will need to travel to other GCNA locations in order to assist other stores and to attend personal training and development classes.</li>
<li>Transfers to different stores at any given moment due to business needs.</li>
<li>Partners with support areas (Asset Protection, Human Resources, Safety, Finance, etc.) to further business goals and ensure compliance with applicable policies, procedures, and regulations.</li>
<li>Builds a high-performing team.</li>
<li>Responsible for performance management (coaching, discipline, performance improvement plans, and annual reviews), staffing, compensation, and development of Team Members.</li>
<li>Plays critical role in driving company culture change efforts and change management processes.</li>
<li>Models Goodwill Core Values - Trust, Collaboration, Engagement, Ownership, and Innovation.</li>
<li>Performs other related duties, as assigned.</li>
</ul>
 Minimum Qualifications (Education, Experience, Skills): 
<ul>
<li>High School Diploma, GED, or equivalent work experience</li>
<li>One-year work experience in Retail Management required</li>
<li>One-year customer service experience required</li>
<li>Proficient in Microsoft Office Suite</li>
<li>Ability to pass a background check and drug screen, where applicable for position</li>
<li>Ability to speak and read English proficiently</li>
</ul>
 You will be eligible for a comprehensive Total Rewards package, 1st of the month following 60 days of employment that includes the following: 
<ul>
<li> 5 Medical Plans </li>
<li> Employer Funded Health Reimbursement Account (HRA) </li>
<li> 3 Dental Plans </li>
<li> Vision Plan </li>
<li> 401K </li>
<li> Employer Paid Life Insurance </li>
<li> Employee Assistance Program (EAP) </li>
<li> Paid Time Off; Sick and Vacation </li>
<li> Paid Holidays </li>
<li> These are just a few highlights of our key benefit offerings! </li>
</ul>
 Become a valued member of an organization where good work meets community impact. Our mission is: Empowering Individuals, Strengthening Families, and Building Stronger Communities. Goodwill provides no-cost career development, training, and education services to help individuals build a better life for themselves and their families. Our core values are Trust, Collaboration, Engagement, Ownership, and Innovation. Everything we accomplish as a team is centered around these core values. Together, we create an inclusive and welcoming environment for each other. With stores conveniently located near you, you can work for a company where team strength and success are valued and encouraged. Join our team and gain opportunities for job growth at Goodwill and beyond. Goodwill of Monocacy Valley is an equal opportunity employer. Qualified individuals seeking employment are considered without regard to race (including traits associated with race, e.g., hairstyles), color, religion, sex (including pregnancy and related conditions, sexual orientation, or gender identity), national origin, disability, military status, age, genetic information, or any other category protected by applicable federal, state and local fair employment practice laws. Individuals with a disability may be entitled to a reasonable accommodation under the Americans with Disabilities Act and/or state or local laws. Please contact Goodwill of Monocacy Valley at 1-833-624-0920 option 6 or <a href="mailto:leaves@goodwillaz.org" target="_blank">leaves@goodwillaz.org</a> if you need assistance or an accommodation due to a disability as defined by the Americans with Disabilities Act. For questions about your application or employment with Goodwill of Monocacy Valley, please contact our Candidate Support Line at 1-833-624-0920, option 5. PHISHING SCAM WARNING: Goodwill of Central and Northern Arizona/Goodwill Industries of Monocacy Valley, Inc. ("GCNA/GIMV") are among several companies recently made aware of a phishing scam involving con artists posing as hiring managers recruiting via email, text and social media. The imposters are creating misleading email accounts, conducting remote "interviews," and making artificial job offers in order to collect personal and financial information from unsuspecting individuals. Please note that GCNA/GIMV only use company email addresses, which contain "@goodwillaz.org" or @gimv.org", to communicate with candidates via email. The company also uses secure tools on our website to receive data from applicants and would never ask them to submit their personal banking information to apply for an open job. If you are contacted by someone about an open job at GCNA/GIMV, please verify the domain of the sender's email address and that they are asking you to apply on this website. If you believe you have been a victim of a phishing scam, please visit the Department of Homeland Security's Cyber Smart website ( <a href="https://www.cisa.gov/be-cyber-smart/campaign" target="_blank">https://www.cisa.gov/be-cyber-smart/campaign</a> ) to learn how to report it.

<h3>Job Description</h3>
Job DescriptionDescription:
Drives retail business operations at a Retail Store location for Goodwill of the San Francisco Bay, to help fund the Goodwill mission of ending unemployment. Responsible for entire store production, directly leading Assistant Store Manager(s), Production Team, and Donation Attendants. Key responsibilities include people leadership, store operations, financial management, inventory control, donation processing, customer service, and training and development of Team Members.
 
Essential Duties and Responsibilities:
<ul>
<li>Develops and executes retail operations plan to achieve daily, monthly, quarterly, and yearly goals for operating income, revenue, and production.</li>
<li>Coordinates with Retail District Manager to develop and implement strategic plans to help drive donations.</li>
<li>Monitors product levels (floor work, as-is, recycle, trash, seasonal back stock) daily to achieve bottom line sales budget against targets.</li>
<li>Ensures payroll costs and operating costs are managed to budget.</li>
<li>Ensures Team Members deliver excellent customer service to donors and customers.</li>
<li>Ensures store locations are clean, well-kept, and reflect the Goodwill brand appropriately.</li>
<li>Partners with community businesses and organizations to promote Goodwill mission.</li>
<li>Maintains regular and consistent in-person attendance.</li>
<li>Serves as a Goodwill ambassador to the community.</li>
<li>Transfers to different stores at any given moment due to business needs.</li>
<li>Covers shifts at different stores at any moment due to business needs.</li>
<li>Ensures that all Team Members are well-trained and fulfill their duties and responsibilities.</li>
<li>Ensures that Donation Attendants demonstrate excellent customer service in receiving donations and that those donations are sorted and prepared for processing.</li>
<li>Ensures that Production Team processes, prices, and displays product per company standards and to achieve store goals.</li>
<li>Under direction of the Retail District Manager, partners with other store locations to allocate donations, Team Members, and leadership to maximize area performance.</li>
<li>Ensures that Team Members are operating per company standards and procedures.</li>
<li>Must have reliable transportation in order to perform daily tasks such as dropping off the bank deposit, helping at other stores, and attending personal training and development classes.</li>
<li>Transfers to different stores at any time due to business needs.</li>
<li>Partners with support areas (Asset Protection, Human Resources, Safety, Finance, Learning &amp; Development, etc.) to further business goals and ensure compliance with applicable policies, procedures, and regulations.</li>
<li>Builds a high-performing team.</li>
<li>Responsible for performance management (coaching, discipline, performance improvement plans, and annual reviews), staffing, compensation, and development of Team Members.</li>
<li>Ensures that the Assistant Store Manager effectively manages performance of Retail Store Associates. </li>
<li>Maintains regular and consistent in-person attendance.</li>
<li>Plays critical role in driving company culture change efforts and change management processes.</li>
<li>Performs other related duties, as assigned.</li>
</ul>
 
Key Competencies/Enabling Attributes:
<ol>
<li>Leading Your People: Effectively engages and inspires others to become proud members of Goodwill by being a role model in every action and interaction. </li>
</ol>
<ul>
<li>Acquires and Retains Top Talent – Creates and motivates the highest quality workforce to ensure Goodwill becomes a best-in-class organization.</li>
<li>Fosters a Foundation of Trust – Establishes an environment of trust and respect that inspires high engagement.</li>
<li>Builds Diverse Partnerships – Develops strategic partnerships inside and outside the organization to support the Goodwill vision and brand.</li>
</ul>
<ol>
<li>Leading Performance: Delivers high performance results through effective decision-making, planning, and execution to exceed customer expectations.</li>
</ol>
<ul>
<li>Manages Performance and Results – Develops and executes plans that drive accountability for operational success.</li>
<li>Makes Sound and Timely Decisions – Models managerial courage, business acumen and discernment to make sound decisions that positively impact business results.</li>
<li>Surpasses Customer Expectations – Establishes an attitude and commitment to “wow” the customer.</li>
</ul>
<ol>
<li>Leading the Business: Possesses the knowledge and expertise to lead the operations, deliver results, control budget, &amp; drive business growth.</li>
</ol>
<ul>
<li>Applies Business and Financial Reasoning – Understands how the team’s performance and financials contribute to the success of the Goodwill Mission.</li>
<li>Acts Strategically – Develops distinctive strategies to achieve competitive advantage and translates a strategic vision into specific objectives and action plans.</li>
<li>Embraces Change and Innovation – Establishes an environment that anticipates and embraces change.</li>
</ul>
 
What We Offer:
<ul>
<li>$75,000.00 annually</li>
<li>Medical, Dental &amp; Vision Insurance</li>
<li>Retirement Fund</li>
<li>Professional Development Training</li>
<li>Commuter Benefits</li>
<li>Flexible Healthcare Spending Account</li>
<li>Mental Health + Wellbeing Employee Assistance Program</li>
</ul>
 
Minimum Qualifications (Education, Experience, Skills):
<ul>
<li>High School Diploma or equivalent</li>
<li>Two years’ work experience in Retail Management, preferably thrift</li>
<li>One-year customer service experience</li>
<li>Proficient in Microsoft Office Suite</li>
<li>Valid drivers’ license and clean MVR</li>
<li>Ability to pass a background check and drug screen, where applicable for position</li>
<li>Ability to speak and read English proficiently</li>
<li>Physical Requirements:</li>
<li>Must be able to frequently lift/carry/push/pull at minimum 20 lbs.</li>
<li>Must be able to occasionally lift/carry/push/pull up to 50 lbs.</li>
<li>Ability to regularly stand, walk, sit, handle items, reach outward, reach above shoulder, climb, crawl, squat, kneel, and bend. </li>
</ul>
 
Reasonable Accommodation Statement:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions
 
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Requirements:

Retail Store Manager in Training

<h3>Job Description</h3>
Job DescriptionDescription:
Exemption Status: Exempt
Position Type: Full time
Travel Requirements: May travel to different sites as needed
Job Shift: Varies
 
Leads the daily operations of the sales floor at a Retail Store location for Goodwill of the San Francisco Bay to help fund the Goodwill mission of ending unemployment. Assists with leading production room as appropriate. Key responsibilities include people leadership, store operations, customer service, financial management, inventory control, donation processing, and training and development of store Team Members.
 
Essential Duties and Responsibilities:
<ul>
<li>Develops and executes retail operations plan to achieve daily, monthly, quarterly, and yearly goals for operating income, revenue, and production.</li>
<li>Monitors product levels (floor work, as-is, recycle, trash, seasonal back stock) daily to achieve bottom line sales budget against targets.</li>
<li>Ensures payroll costs and operating costs are managed to budget.</li>
<li>Ensures Team Members deliver excellent customer service to donors and customers.</li>
<li>Works to de-escalate customer situations while finding an appropriate solution.</li>
<li>Ensures store locations are clean, well-kept, and reflect the Goodwill brand appropriately.</li>
<li>Partners with community businesses and organizations to promote Goodwill mission.</li>
<li>Serves as a Goodwill ambassador to the community.</li>
<li>Leads the day-to-day operations of the sales floor.</li>
<li>Ensures that Retail Store Associates and Customer Service Managers are well-trained and fulfill their duties and responsibilities.</li>
<li>Acts as a key holder for the store, closing shift manager, and backup to the Store Manager.</li>
<li>Processes complex sales transactions, including customer returns.</li>
<li>Ensures that Team Members are operating per company standards and procedures.</li>
<li>Will need to travel to other Goodwill of the San Francisco Bay locations in order to assist other stores and to attend personal training and development classes.</li>
<li>Transfers to different stores at any given moment due to business needs.</li>
<li>Partners with support areas (Asset Protection, Human Resources, Safety, Finance, Learning &amp; Development, etc.) to further business goals and ensure compliance with applicable policies, procedures, and regulations.</li>
<li>Maintains regular and consistent in-person attendance.</li>
<li>Builds a high-performing team.</li>
<li>Responsible for performance management (coaching, discipline, performance improvement plans, and annual reviews), staffing, compensation, and development of Team Members. </li>
<li>Plays critical role in driving company culture change efforts and change management processes.</li>
<li>Performs other related duties, as assigned.</li>
</ul>
 
Key Competencies/Enabling Attributes:
<ol>
<li>Leading Your People: Effectively engages and inspires others to become proud members of Goodwill by being a role model in every action and interaction.</li>
</ol>
<ul>
<li>Acquires and Retains Top Talent – Creates and motivates the highest quality workforce to ensure Goodwill becomes a best-in-class organization.</li>
<li>Fosters a Foundation of Trust – Establishes an environment of trust and respect that inspires high engagement.</li>
<li>Builds Diverse Partnerships – Develops strategic partnerships inside and outside the organization to support the Goodwill vision and brand.</li>
</ul>
<ol>
<li>Leading Performance: Delivers high performance results through effective decision-making, planning, and execution to exceed customer expectations.</li>
</ol>
<ul>
<li>Manages Performance and Results – Develops and executes plans that drive accountability for operational success.</li>
<li>Makes Sound and Timely Decisions – Models managerial courage, business acumen and discernment to make sound decisions that positively impact business results.</li>
<li>Surpasses Customer Expectations – Establishes an attitude and commitment to “wow” the customer.</li>
</ul>
<ol>
<li>Leading the Business: Possesses the knowledge and expertise to lead the operations, deliver results, control budget, &amp; drive business growth.</li>
</ol>
<ul>
<li>Applies Business and Financial Reasoning – Understands how the team’s performance and financials contribute to the success of the Goodwill Mission.</li>
<li>Acts Strategically – Develops distinctive strategies to achieve competitive advantage and translates a strategic vision into specific objectives and action plans.</li>
<li>Embraces Change and Innovation – Establishes an environment that anticipates and embraces change.</li>
</ul>
 
Requirements:
Minimum Qualifications (Education, Experience, Skills):
<ul>
<li>High School Diploma, GED, or equivalent work experience</li>
<li>One-year work experience in Retail Management required</li>
<li>One-year customer service experience required</li>
<li>Proficient in Microsoft Office Suite</li>
<li>Ability to pass a background check and drug screen, where applicable for position</li>
<li>Ability to speak and read English proficiently</li>
</ul>
Physical Requirements:
<ul>
<li>Must be able to frequently lift/carry/push/pull at minimum 20 lbs.</li>
<li>Must be able to occasionally lift/carry/push/pull up to 50 lbs.</li>
<li>Ability to regularly stand, walk, sit, handle items, reach outward, reach above shoulder, climb, crawl, squat, kneel, and bend. </li>
</ul>
Reasonable Accommodation Statement:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions
 
What We Offer:
<ul>
<li>$68,640.00 annually</li>
<li>Medical, Dental &amp; Vision Insurance</li>
<li>Retirement Fund</li>
<li>Professional Development Training</li>
<li>Commuter Benefits</li>
<li>Flexible Healthcare Spending Account</li>
<li>Mental Health + Wellbeing Employee Assistance Program</li>
</ul>
 
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

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