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<h3>Job Description</h3>
Job Description
Here at Bridge Credit Union, we strive to serve our communities with excellence at every opportunity by expanding our borders and creating new and improved ways to serve. Without our dedicated staff, we would not be able to reach our goal of great service! If you are looking to expand your knowledge, develop in your career and grow within a rapidly growing company, this opportunity may be for you!
<ul>
<li>We offer: Affordable health and vision insurance</li>
<li>Free dental insurance</li>
<li>401K plan with up to a 5% match,</li>
<li>Accrued vacation and injury/illness leave</li>
<li>Short-term and Long-term Disability</li>
<li>Life insurance</li>
<li>And more! </li>
</ul>
Qualifications:
High school graduate or equivalent.
Required knowledge: 
Cash handling experience preferred.
Good communication skills. Professional appearance, dress, and attitude.
Good math skills. The ability to operate related computer applications and business equipment including adding machine, copy machine, coin and money counting machines, and telephone. Data entry skills
Work Schedule
Monday - Thursday : 9 am - 4:30 pm Friday : 7:30 am - 4:30 pm Saturday : 9 am - 1 pm
 
Job Description:
Responsible for providing a variety of paying and receiving functions for members in person, via phone, electronically, and through the mail, including but not limited to processing deposits, withdrawals, loan payments, cashiers' checks, money orders, and cash advances. Balances each day's transactions and verifies cash totals. Performs a broad variety of member services functions such as opening and closing accounts, renewing certificates, and assisting members with account inquiries and problems. Answers members' questions regarding Credit Union services provided and performs a variety of account maintenance duties. Actively cross-sells Credit Union services. Performs specific assigned duties and assists other Member Services Representatives/Specialist with duties as required. Serves members promptly and professionally. Acts as a daily vault teller, when needed.
 Job Posted by ApplicantPro

Member Services Representative

<h3>Job Description</h3>
Job Description
We are PCR, PRIDE Centric Resources, a food service cooperative.
At PCR, our team members have incredible opportunities to support industry experts in foodservice equipment and smallware solutions in providing premier marketing and procurement services for our dealers. We are looking for people who have bold ideas and an entrepreneurial spirit to partner with dealers to create solutions to build their brand in the communities they serve. Our culture thrives on curiosity, cognitive diversity and bringing your whole self to work.
We are Seeking
With every job we fill, our focus is on providing best-in-class service to our dealers while offering the opportunity for professional growth in a rewarding and innovative work environment. We have an exciting opportunity for a highly motivated professional to fill the position of Client Services &amp; Project Specialist.
The Client Services &amp; Project Specialist is responsible for managing internal project workflows, client communications, and implementation of project management systems to ensure the successful delivery of marketing programs. This role serves as the operational hub for the marketing department—overseeing project coordination across creative, digital, and client teams while leading the rollout and integration of Monday.com as the centralized project management tool. The ideal candidate is highly organized, detail-oriented, and collaborative—capable of transforming creative requests and client needs into structured, trackable workflows that enhance efficiency, accountability, and client satisfaction.
What you Will Do
Project Management &amp; Workflow Oversight
<ul>
<li>Lead the implementation and continuous optimization of Monday.com as the primary project management platform for the marketing department.</li>
<li>Create and manage project boards, templates, automations, and dashboards to improve visibility and efficiency.</li>
<li>Coordinate project timelines and deliverables across creative, digital, and vendor teams.</li>
<li>Monitor project progress, proactively identify bottlenecks, and drive resolution to maintain deadlines.</li>
<li>Develop and maintain process documentation, ensuring consistent adoption of project management standards across the team.</li>
</ul>
Client Services &amp; Communication
<ul>
<li>Serve as the central point of contact for clients on active marketing projects, providing updates, clarity, and direction.</li>
<li>Manage the intake of new client requests, coordinating priorities, deliverables, and timelines.</li>
<li>Partner with internal stakeholders to ensure all client work meets brand standards, budgets, and expectations.</li>
<li>Record and communicate client feedback, collaborating with creative leads to adjust scopes or timelines when necessary.</li>
</ul>
Operational Coordination
<ul>
<li>Manage scheduling, resourcing, and prioritization for the creative team’s active projects.</li>
<li>Prepare and distribute project summaries, timelines, and performance reports for leadership.</li>
<li>Support vendor coordination for outsourced creative, production, or digital work.</li>
<li>Contribute to continuous improvement of team processes and workflow efficiency.</li>
</ul>
Marketing Program Support
<ul>
<li>Assist with rollout of dealer and vendor marketing programs, ensuring all materials, deadlines, and deliverables are coordinated.</li>
<li>Support tracking of project budgets and coordination with the finance team to ensure accuracy in billing and reporting.</li>
</ul>
About You
You are someone who effectively exceeds customer needs by building productive relationships and taking responsibility for customer satisfaction and loyalty. You actively participate as a member of a team to move the team toward the completion of goals while producing quality outcomes. You take great pride in proactively managing time and resources to ensure that work is completed efficiently while accomplishing objectives and achieving goals beyond what is required. 
At PCR, we hire innovative, forward-thinking problem-solvers who love what they do and have a passion for providing best in class customer service. In addition to possessing the ability to live out our core values daily, candidates must possess the following requirements:
<ul>
<li>Bachelor’s degree is preferred in Marketing, Communications, Business or related field, or equivalent combination of education and relevant experience. </li>
<li>Strong understanding of project management principles and tools, particularly Monday.com.</li>
<li>Excellent organizational and multitasking skills with exceptional attention to detail.</li>
<li>Familiarity with creative, marketing, and digital production processes.</li>
<li>Strong written and verbal communication skills with proven ability to manage client relationships.</li>
<li>Proficiency in Microsoft Office Suite and project management platforms.</li>
<li>Ability to work in a hybrid position that requires in-office presence in Denver, CO one day per week, with remote work available the remaining days. </li>
<li>Professional office environment with occasional team or client meetings on-site.</li>
</ul>
Up For the Challenge
In addition to a competitive salary, PCR offers a comprehensive benefit package that includes: 
<ul>
<li>Employer paid medical, dental, and vision for the employee.</li>
<li>9 Holidays with 2 Floating</li>
<li>Up to 15 Day Paid Time Off</li>
<li>Eligible to elect additional benefits including Voluntary Life and AD&amp;D, Short Term and Long-Term Disability, Flexible Spending Accounts, Accident, and Critical Illness.</li>
</ul>
Join Team PCR and make an income while making an impact! Ready to begin the next journey in your career, click the Apply Button.

Client Services & Project Specialist

<h3>Job Description</h3>
Job DescriptionOur Purpose
At Vibe, we are driven by our mission to elevate community and create opportunity. We believe in fostering an environment of inclusivity where every team member has the chance to grow professionally. Guided by our core values – be inclusive, educate, embrace change, and seek opportunities - we are dedicated to making a positive impact in the lives of our members and communities. As we continue to grow and expand our team, we are seeking passionate individuals who share our vision and are eager to join us in our journey. If you are someone who is passionate about making a difference and is committed to creating a brighter future for our communities, we invite you to explore this exciting opportunity at Vibe!
Position Purpose
This position is responsible for greeting members over the phone; courteously and professionally while speaking to them about Vibe Credit Union's consumer loan products. Additionally, the Specialist cross-sells services and products, process other financial services, updates and maintains records.
Essential Duties
<ul>
<li>Meets established Sales and Service goals</li>
<li>Has comprehensive knowledge of the Credit Union's products and services and cross sells them to members</li>
<li>Competently interviews members and potential members by phone and educates them about various consumer loan products</li>
<li>Determines membership eligibility for non-members interested in obtaining a loan</li>
<li>Answers member questions and assists members with resolving account disputes; researches and corrects errors</li>
<li>Processes consumer loans from application origination through disbursement, which includes interviewing an applicant, obtaining financial data, completing application, running credit bureau reports, verifying employment, income, and financial obligations</li>
<li>Performs credit counseling including which products fit their needs</li>
<li>Understands regulations and internal policies related to Bank Secrecy Act (BSA) and completes annual training</li>
<li>Other duties may be assigned</li>
</ul>
Education/Experience
<ul>
<li>High School Graduate or Equivalent</li>
<li>Thorough knowledge of member services and products </li>
<li>One to three years of related experience </li>
<li>Sales experience required </li>
</ul>
Skills/Abilities
<ul>
<li>Excellent phone communication skills</li>
<li>Works well under pressure in a busy work environment</li>
<li>Strong customer service skills</li>
<li>Ability to multi-task</li>
<li>Must be able to correspond effectively with members</li>
</ul>
Physical Requirements
These physical demands are representative of the physical requirements necessary for an employee to successfully perform the essential functions of the position. Reasonable accommodations can be made to enable people with disabilities to perform the described essential functions of the position. While performing the responsibilities of the job, the employee is required to hear, see, talk, stand, walk, stoop, kneel, lift, push, pull, and grasp.
 Job Posted by ApplicantPro

Digital Services Lending Specialist

<h3>Job Description</h3>
Job Description
Under the E-branch Manager's direction, the Card Services Specialist minimizes credit union losses from fraudulent debit and credit card activity. Responsibilities include monitoring suspicious activity, processing card cancellations/reissues, managing account holds/releases, and providing timely support to members and staff.
Essential Functions:
<ul>
<li>Responds to debit card inquiries and resolves member issues.</li>
<li>Provides information and service concerning card transactions.</li>
<li>Reviews card transactions for potential fraud and verifies activity with members.</li>
<li>Processes debit/credit card claims, cancellations, and reissues.</li>
<li>Maintains knowledge of Regulation E.</li>
<li>Provides provisional credit for card disputes.</li>
<li>Investigates debit card transactions.</li>
<li>Handles special card requests and enters travel notes.</li>
<li>Provides members with necessary forms and works daily card reports.</li>
<li>Performs other duties as assigned.</li>
</ul>
Competencies:
<ul>
<li>Solid technology and internet searching skills (Microsoft Office, financial software).</li>
<li>Excellent organizational and data entry skills; ability to multitask, maintain accuracy, and meet deadlines.</li>
<li>Professional interpersonal skills and customer/client focus.</li>
<li>Dependability and attention to detail.</li>
<li>Intermediate mathematical skills.</li>
<li>Ability to understand and implement changing policies and procedures.</li>
<li>Familiarity with home banking and bill paying services.</li>
</ul>
Education &amp; Experience:
<ul>
<li>High School Graduate or Equivalent (GED).</li>
<li>2+ years of financial operations or banking-related experience.</li>
<li>6+ months of fraud, risk, or investigations experience in banking or financial services preferred.</li>
</ul>
Company DescriptionPrideStaff wants you to Succeed! We have dedicated consultants that provide employment market insights and resources! We offer the support you need along the way. Over the years, we have helped tens of thousands of people find outstanding career growth opportunities. At PrideStaff, we truly value people, and we are dedicated to getting to know you and advocating on your behalf with our network of employers from across the country. Our Recruiters will help guide you with career tools and resources. 
<h3>Company Description</h3>
PrideStaff wants you to Succeed! We have dedicated consultants that provide employment market insights and resources! We offer the support you need along the way. Over the years, we have helped tens of thousands of people find outstanding career growth opportunities. At PrideStaff, we truly value people, and we are dedicated to getting to know you and advocating on your behalf with our network of employers from across the country. Our Recruiters will help guide you with career tools and resources.

Card Services Specialist

<h3>Job Description</h3>
Job Description
Under the direction of the Branch Supervisor and Branch Manager, provides a high level of quality of service to members and provides accuracy in transactions. Performs a variety of member service functions in conformance with established policies and procedures. Adhere to the PICK US culture through exceptional member service during every member interaction. Handles all member transactions with complete discretion and confidentiality. 
Duties and responsibilities
Member Experience
<ul>
<li>Deliver an exceptional member experience every time by:</li>
</ul>
<ul>
<li>Greeting members as they enter the branch.</li>
<li>Carefully listen during every member interaction.</li>
<li>Uncovering their financial needs through meaningful discussion and exploration.</li>
<li>Making educated product and service recommendations based on professional knowledge of same.</li>
<li>Providing financial solutions that meet the member's needs.</li>
<li>Following up to ensure satisfaction.</li>
</ul>
Operational Proficiency
<ul>
<li>Able to quickly learn and adhere to all policies and procedures related to branch operations to include, but not be limited to, check cashing, deposit taking, cash drawer and branch settlement, online banking navigation, debit card issuance, cancellation and dispute commencement, branch opening and closing, audit requirements, BSA compliance requirements, vault and ATM/ITM administration, and other such functions.</li>
<li>Processing teller transactions, opening accounts for all account types, including business/organizations, IRAs, Trusts, Estates, submitting and processing loan applications.</li>
<li>Update member contact information, provide members with share and loan rates, process stop payments, order checks, provide members with share, loan and account information. </li>
<li>Provides teller transaction overrides and guidance to employees in Member Service Associate positions during complex member interactions, including challenging member transactions, large deposit and withdrawals.</li>
<li>Understanding the importance of opening, closing and balancing a branch accurately.</li>
<li>Ability to follow and assist team members with the Security Program policy. </li>
</ul>
Business Acumen and Technical Knowledge
<ul>
<li>Able to quickly learn all functionalities and related benefits inherent in the products and services offered by the Credit Union.</li>
<li>Determine the necessary documents and information required to open business, trust and estate accounts, then communicate efficiently to members. </li>
<li>Demonstrate the ability to build relationships and alliances with members and colleagues.</li>
<li>Flexible with the willingness and ability to adapt to change.</li>
<li>Able to demonstrate a high level of proficiency with Mass Bay Credit Union's digital technology offerings.</li>
<li>Proficient with mobile smart phones and downloading applications. This includes the basics of texting, email and application management.</li>
<li>Proficient with desktop applications such as MS Office (Excel, Word, PowerPoint, Outlook).</li>
<li>Proficient using the Internet (mobile and desktop) to search for and locate information.</li>
<li>Eager to embrace new and emerging technologies.</li>
</ul>
Support "Pick US"
<ul>
<li>Identify growth opportunities, deepen existing relationships, and grow Mass Bay Credit Union's market share in the communities it serves. </li>
<li>In collaboration with branch management and internal business partners, uncover needs and make referrals to cross-sell products and services. </li>
<li>Engage in defined growth activities to include uncovering member needs, offering solutions, closing the business, onboarding, follow-up, outbound calling, and recording each point of customer contact in the Credit Union's system of record.</li>
<li>Participate in team meetings, contribute toward branch growth expectations, engage in Credit Union campaigns, and celebrate team successes.</li>
<li>May attend onsite visits to Mass Bay Credit Union SEG partner locations to discuss offerings to their employees. </li>
</ul>
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience
High school diploma, or equivalent required. Three-five years' experience in a member service or banking environment. This position may be a 'key-holder' and as such, opening/closing the branch as schedules dictate. In the absence of a manager or supervisor, serves as the 'manager on duty'. Demonstrates leadership abilities, uses sound judgement in decision-making, and serves as a coach for staff members in a Member Service Associate role. Proven success in delivering a superior experience in a member-centric environment.
Competencies
To perform the job successfully, an individual should demonstrate the following additional competencies:
Communication – Speaks clearly and persuasively, is an active listener, seeks clarification when necessary, writes clearly and concisely, participates in meetings.
Teamwork - Exhibits objectivity and openness to others' views, gives and welcomes feedback, and contributes toward an energetic, positive team environment. Works well with others as a member of a team. 
Problem Solving/Decision Making - Identifies and resolves problems in a timely manner seeking assistance as necessary, develops alternative solutions, works well in group problem solving situations, uses sound judgement, holds oneself accountable for decisions made. 
Working conditions
<ul>
<li>Works mostly with a desk and chair.</li>
<li>At times will need to stand at the teller transaction area and office lobby.</li>
<li>Traveling to other branch locations may be required. </li>
</ul>
Physical requirements
<ul>
<li>Ability to lift and carry objects up to 25 pounds.</li>
<li>Ability to use a keyboard, monitor and other standard office equipment.</li>
</ul>
Direct reports
N/A
This job description is only a summary of the typical functions of the job, not an exhaustive or comprehensive list of all possible responsibilities, tasks, and duties.
 Job Posted by ApplicantPro

Member Services Specialist - Part Time

<h3>Job Description</h3>
Job Description
Here at Bridge Credit Union, we strive to serve our communities with excellence at every opportunity by expanding our borders and creating new and improved ways to serve. Without our dedicated staff, we would not be able to reach our goal of great service! If you are looking to expand your knowledge, develop in your career and grow within a rapidly growing company, this opportunity may be for you!
<ul>
<li>We offer: Affordable health and vision insurance</li>
<li>Free dental insurance</li>
<li>401K plan with up to a 5% match,</li>
<li>Accrued vacation and injury/illness leave</li>
<li>Short-term and Long-term Disability</li>
<li>Life insurance</li>
<li>And more! </li>
</ul>
Qualifications:
High school graduate or equivalent.
Required knowledge: 
Cash handling and call center experience preferred.
Good communication skills. Professional appearance, dress, and attitude.
The ability to operate related computer applications and business equipment including adding machine, copy machine, coin and money counting machines, and telephone. Data entry skills.
Work Schedule
Full time position
Monday - Friday 8 a.m. - 4 p.m.
Saturday 9 a.m. - 1 p.m.
Job Description:
Responsible for providing a variety of paying and receiving functions for members in person, via phone, electronically, and through the mail, including but not limited to processing deposits, withdrawals, loan payments, cashiers' checks, money orders, and cash advances. Balances each day's transactions and verifies cash totals. Performs a broad variety of member services functions such as opening and closing accounts, renewing certificates, and assisting members with account inquiries and problems. Answers members' questions regarding Credit Union services provided and performs a variety of account maintenance duties. Actively cross-sells Credit Union services. Performs specific assigned duties and assists other Member Services Representatives/Specialist with duties as required. Serves members promptly and professionally. Acts as a daily vault teller, when needed.
 Job Posted by ApplicantPro

<h3>Job Description</h3>
Overview: 
At Genesis Healthcare, we are dedicated to improving the lives we touch through the delivery of high-quality care and exceptional service. As a leading provider in the long-term care industry, we believe in fostering a collaborative, inclusive and supportive work environment where every team member is valued and empowered to make a difference. Whether you're an experienced professional or just starting your career, we offer opportunities for growth, development, and advancement in a range of roles. Join us in our mission to enhance the well-being of our patients and residents while making a meaningful impact in the communities we serve. Responsibilities: Enrich lives as a nursing center Social Services Specialist where you will work with patients/residents and their family members/significant others to identify strengths, social, emotional, and mental health needs and then obtain services to meet those needs. The goal is to provide patients/residents with the highest practical level of physical, mental, and psychosocial well-being and quality of life. Services are provided in accordance with the National Association of Social Workers (NASW) Code of Ethics and compliance with federal, state, and local guidelines and regulations, company policies and procedures, and standards of care.&nbsp;*Collaborate with the interdisciplinary team to promote and protect patient/resident rights and well-being. This includes educating staff on the role of social services.*Participate in the development of a written, interdisciplinary plan of care for each patient/resident to address social service needs.*Hold meetings with patients/residents, families, and significant others as requested and to provide support and information to improve quality of life.*Perform patient/resident discharge planning activities such as family/patient education, nursing center documentation and make referrals to appropriate agencies and suppliers.*Establish relationships and maintain contact and referral flow with community-based agencies/services that benefit our patient/resident population. Qualifications: *Bachelor's degree in social work or human services field required.*Must possess any certifications/licensures as required by State of employment to practice in long-term care. Benefits: *Variable compensation plans *Tuition, Travel, and Wireless Service Discounts *Employee Assistance Program to support mental health *Employee Foundation to financially assist through unforeseen hardships *Health, Dental, Vision, Company-paid life insurance, 401K, Paid Time Off&nbsp;We also offer several voluntary insurances such as: *Pet Insurance *Term and Whole Life Insurance *Short-term Disability *Hospital Indemnity *Personal Accident *Critical Illness *Cancer Coverage&nbsp;Restrictions apply based on collective bargaining agreements, applicable state law and factors such as pay classification, job grade, location, and length of service. Posted Salary Range: USD $24.00 - USD $26.00 /Hr.

Social Services Specialist

<h3>Job Description</h3>
Job Description
Position: Member Solutions Specialist
Pay Range: DOE
Benefits: Yes
FLSA Status: Non-Exempt
Employment Status: Full Time
Location: Laramie or Casper, Wyoming

ABOUT UNIWYO CREDIT UNION:
For over 70 years UniWyo Credit Union has been diligently serving Wyoming communities. What was started by nine University of Wyoming employees has grown into a premier financial institution serving over 56,000 members at 8 branches across the state. This credit union was built to provide an enormous amount of value to the members through low loan rates, high dividend rates, and low-cost services.
As committed as we are to serving the members of UniWyo we are just as committed to creating one of the best work environments. In fact, we believe that these two things go hand in hand. UniWyo features an extremely open work environment, full of opportunity and challenge. UniWyo also offers a full benefit package which will allow you to maximize your life!
EXAMPLES OF DUTIES:Ensure timely contact with members who have delinquent loans and negative accounts to inquire about repayment intent and document conversations electronically. Provide financial counseling to members who request assistance. Actively look for alternative solutions to member financial difficulties and make proper recommendations. 
Analyze the financial situation of delinquent borrowers; take action to repossess collateral when other arrangements to bring the loan current are unsuccessful. Monitor repossessions, coordinate sale of collateral and track deficiency balances. Maintain up to date information on all repossessions on the system. Process title work for repossessions. 
Responsible for processing garnishments, levies, bankruptcy cases, charge-offs, and actively work recoveries. Represent the credit union in small claims court for judgements against debtors. File garnishment paperwork with courts on debtors to serve employers and bank accounts. Turn over charged off shares/loans to collection agency when applicable. Report and update all charged off share accounts to ChexSystems. Upload CUDC charge offs to the system. 
Maintain deceased member accounts/loans and communicate with deceased member’s family or representative with empathy and sympathy. Process Debt Protection, GAP, total loss, Horsepower, and collateral protection claims.
Recommend loan workouts, modifications &amp; TDRs (Troubled Debt Restructure) as necessary.
Monitor and respond to credit bureau disputes and confirm the accuracy of the report. 
Responsible for compliance with the Bank Secrecy and Anti Money Laundering Acts including monitoring for such illegal activity as it applies to this position. 
Requires in-depth knowledge and understanding of bankruptcy laws, garnishment rules, UCC (Uniformed Commercial Code) laws and all other federal and state collection laws. 
Ensure collection activity is always within credit union policy and all relevant regulations. 
 Performs other duties as assigned or required.
KNOWLEDGE, SKILLS, AND OTHER CHARACTERISTICS:
<ul>
<li>Knowledge of applicable credit union rules, ordinances, codes, regulations, administrative orders, case law and other governing rules and regulations. </li>
<li>Knowledge of the Credit Union’s policies and procedures. </li>
<li>Knowledge of the principles of file and records management. </li>
<li>Knowledge of the principles of customer service.</li>
<li>Knowledge of the legal terminology, court, and administrative review/resolution process.</li>
<li>Skill in assessing and prioritizing multiple tasks, projects and demands. </li>
<li>Skill in working within deadlines to complete projects and assignments. </li>
<li>Skill in assessing, analyzing, identifying, and recommending solutions to problems.</li>
<li>Skill in establishing and maintaining effective working relations with co-workers, other UniWyo FCU employees, representatives from other credit unions, general public and/or others having business with UniWyo FCU. </li>
<li>Skill in operating a personal computer utilizing a variety of software and operating systems/applications.</li>
</ul>

MINIMUM QUALIFICATIONS:
An associate degree in banking, business, finance, or closely related field AND two (2) years of relevant finance, banking, or closely related experience OR any equivalent combination of experience and/or education from which comparable knowledge, skills and abilities have been achieved.
Additional Requirements:

Must be proficient in word processing and current spreadsheet software.
May be required to move and/or transport heavy, bulky supplies, materials and/or other items weighing up to 40 pounds.
May be exposed to potential physical harm and infectious diseases.
May be required to work outside the traditional work schedule.
Additional Requirements:

Must be proficient in word processing and current spreadsheet software.
May be required to move and/or transport heavy, bulky supplies, materials and/or other items weighing up to 40 pounds.
May be exposed to potential physical harm and infectious diseases.
May be required to work outside the traditional work schedule.
HOW TO APPLY:
An application is required through the UniWyo Credit Union Human Resources. Interested applicants in need of reasonable accommodations may call Human Resources at 307-709-7207. This position will close on 10/27/2025. EOE/ADA employer.
 Notice of E-Verify Participation This organization participates in E-Verify. The employer will provide the federal government with the form I-9 information to confirm an employee's authorization to work in the U.S. Notice of Participation and the Department of Justice "Right Work" are available here and here. 
Most communication will be done electronically. Please check email, including spam folders.

Member Solutions Specialist

<h3>Job Description</h3>
Job Description
 
Great Lakes Credit Union is Hiring GREAT people for our GREAT team!
 Join a team where your voice makes a difference!
WE WANT YOU ON OUR TEAM!
*** This is a fully on-site position. Remote or hybrid work arrangements are not available at this time. ***
 “ The starting rate of pay for this role is $19.99 per hour for candidates with a minimum of one (1) year of experience in a call center or financial institution with a higher rate of pay available based on additional years of relevant experience.” 

We are always looking for great people to join our Member Contact Center. We welcome your application and will contact you if a future opportunity matches your skills and availability.
As theInbound Call Center Representative, you will serve as the first point of contact for our members, delivering exceptional service in a fast-paced, high -volume credit union contact center environment. You’ll play a vital role in supporting our members’ financial needs, all while upholding our values and standards of greatness. 
As the Inbound Call Center Representative, you will:
<ul>
<li>Handle high – volume inbound calls with professionalism, empathy, and efficiency</li>
<li>Work collaboratively with multiple departments and use multiple software systems to support our members’ needs</li>
<li>Resolve inquiries and provide accurate, timely information on accounts, products, services and transactions</li>
<li>Build trust and genuine connections with each member thought active listening and clear communication</li>
<li>Uphold the GLCU’s values and standards of greatness in every interaction</li>
</ul>
What You’ll Bring:
<ul>
<li>Call center experience in a high-volume call center or high - volume phone environment or financial institution, preferred </li>
<li>Proven experience to become proficient with multiple software systems</li>
<li>Passion for helping others and making a difference</li>
<li>Excellent communication skills, especially over the phone</li>
<li>Quick learner with ability to navigate multiple software tools with ease</li>
<li>Calm under pressure and adaptable in a constantly changing environment</li>
<li>Strong attention to detail and a drive to go above and beyond for every member.</li>
</ul>
Why Join Us?
At Great Lakes Credit Union, we’re more than a workplace- we’re mission. Every call you take is a chance to make a financial impact and build lifelong member relationships. You’ll join a supportive team, gain valuable experience, and help shape the future of member service excellence.
Benefits We Offer:
At GLCU, we believe that our employees are our greatest asset. That's why we offer a comprehensive benefits package designed to support your well-being and help you thrive both personally and professionally. Here’s what you can expect:
<ul>
<li>Competitive total compensation package: We offer a competitive total compensation salary structure that rewards your hard work and contributions.</li>
<li>Health &amp; Wellness: Enjoy comprehensive medical, dental, and vision insurance plans to keep you and your family healthy. We also provide access to wellness programs and health membership reimbursement. The company paid STD and LTD. </li>
<li>Employee Banking Benefits: Enjoy the flexibility and convenience with 24/7 digital banking, a network of more than 30,000 ATMs, 18 branches.</li>
<li>Company Paid Life Insurance: Enjoy peace of mind with company-paid life insurance, providing financial protection for you and your loved ones.</li>
<li>Generous Paid Time Off: Recharge and relax with a generous PTO policy and paid holidays.</li>
<li>Retirement Savings Plan 401(k): Plan for your future with our 401(k)-retirement savings plan, complete with employer matching contributions to help you reach your financial goals.</li>
<li>Professional Development: We are committed to your growth! Take advantage of our training programs, mentorship opportunities, and tuition reimbursement for continuing education.</li>
<li>Employee Recognition Programs: We celebrate your achievements and milestones through various recognition programs.</li>
<li>Diverse and Inclusive Culture: Join a vibrant team that values diversity and fosters an inclusive environment where everyone feels welcome and empowered.</li>
<li>Community Engagement: Participate in our community service initiatives and volunteer opportunities to make a positive impact in the communities we serve.</li>
</ul>
Join us at GLCU and discover a workplace that invests in you! We’re the total package! 
 Great Lakes Credit Union is proud to be an Equal Opportunity Employer, 
Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.

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