<h3>Job Description</h3>
Job DescriptionCompany Description 
PT Services (Delaware) LLC is part of Playtech - the world's largest online gaming software supplier traded on the London Stock Exchange Main Market. Playtech offers cutting-edge, value-added solutions to the industry’s leading gaming operators. Since Playtech's inception in 1999, our approach has been centered on continual development. PT Services (Delaware) LLC represents the Playtech Live product, and our studios feature hundreds of state-of-the-art cameras broadcasting in premium HD quality, offering the fastest streaming and highest uptime in the market. More than 1,830 talented professionals are part of Playtech Live from different countries all over the world, and you have an opportunity to join our international team in Michigan!
Visit our website to learn more about our company&nbsp;<a href="https://www.playtechpeople.com" target="_blank">https://www.playtechpeople.com</a>
Job Description 
As an I-Gaming Floor Supervisor, you will be responsible for overseeing live game operations and ensuring a professional and engaging experience is conducted by the Live Dealers and Shufflers in a streaming environment.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
<ul>
<li>Supervise and ensure Live Dealers and Shufflers in a live streaming environment are complying with the multi-state Gaming Commission Regulations, PT Services Delaware, and Live unit policies and procedures.</li>
<li>Ensure to correct any Live Dealer and/or Shufflers mistakes promptly in compliance with the company’s policy and procedures.</li>
<li>Demonstrate comprehensive mastery of all company-offered games, including the ability to assist with presenting the game and shuffling, as needed.</li>
<li>Ensure the studio’s operations comply with policies and procedures and implement new policies and procedures as directed by management.</li>
<li>Ensure all live gaming operational reports adhere to the company’s policies and procedures.</li>
<li>Monitor and address any technical disruptions in the studio, ensuring immediate resolution in accordance with the company’s procedures and gaming regulations.</li>
<li>Collaborate with management to test and evaluate studio and application performance, ensuring optimal functionality for new and existing online gaming operations.</li>
<li>Be able to professionally handle and escalate guests’ complaints promptly for any game-related questions according to chat policy.</li>
<li>Maintain an exemplary level of professionalism to foster an orderly and positive work environment.</li>
<li>Attend educational events, briefings, and sessions required for professional skills improvement and learning the new procedures.</li>
<li>Provide essential support to the Site Manager in executing daily operational tasks.</li>
<li>Assume leadership in communication and conflict resolution within the scope of the position, addressing inquiries from licensees and players with professionalism and in accordance with company procedures.</li>
<li>Fulfill any additional duties as directed by management with the utmost diligence and professionalism.</li>
</ul>
Qualifications 
EDUCATION &amp; EXPERIENCE/QUALIFICATIONS REQUIRED
<ul>
<li>High School Diploma / GED.</li>
<li>Must be 21 years of age or older</li>
<li>At least 1 year of Customer Service Experience.</li>
<li>At least 1 year of Basic to Intermediate level of Excel proficiency.</li>
<li>Basic computer skills- MS Office, electronic mail, etc.</li>
<li>Excellent customer service skills and interpersonal skills to effectively communicate with customers in a live streaming environment.</li>
<li>Ability to maintain a professional demeanour, including manner of speech, appearance, and posture in a fast-paced environment.</li>
<li>Ability to deal with potential guest conflicts professionally, maintaining Playtech’s guest service standards.</li>
<li>Ability to deal, sort, shuffle, and count cards in addition to operating other gaming equipment involving highly repetitive movement of hand and arm.</li>
<li>Ability to work a variety of shifts, including nights, weekends, and holidays.</li>
<li>Punctuality and attention to detail.</li>
<li>Be able to wear assigned uniforms.</li>
<li>Must be able to obtain a Michigan Gaming License and a West Virginia Casino Employee Registration.</li>
</ul>
COMPENSATION &amp; BENEFITS
<ul>
<li>Pay Rate: $22 + up to $3.00 Hourly Performance Bonus</li>
<li>Vacation Days: 10 days</li>
<li>Sick Time: 5 days</li>
<li>10 Holidays pay</li>
<li>Health Benefits: Medical, Dental, Vision, HSA/FSA, LTD/STD, Life Insurance.</li>
<li>401K – 4% match</li>
</ul>
 Additional Information 
Physical Functions 
<ul>
<li>Prolonged sitting at desktop highchair and tables.</li>
<li>Ability to stand for a short period of time.</li>
<li>Ability to maintain physical stamina for extended periods.</li>
<li>Repeated use of both hands and arms when dealing and/or shuffling.</li>
<li>Full mobility of upper extremities</li>
<li>Ability to see and read multiple monitor screens.</li>
<li>Ability to lift up to 15 lbs.</li>
</ul>
If you need reasonable accommodation and/or assistance during the application and hiring process, please don't hesitate to contact the Playtech-People &amp; Culture Team at <a href="mailto:USTalent@playtech.com" target="_blank">USTalent@playtech.com</a> for help. Our team will be happy to help!
Playtech is an equal opportunity employer. All qualified applicants will receive consideration of employment equally without regard to age, ancestry, color, gender identity or expression, national origin, physical or mental disability, protected veteran, religion, sex, or any other characteristic protected by applicable laws, regulations, and ordinances.

iGaming Floor Supervisor - Southfield, MI

<h3>Job Description</h3>
Job DescriptionDescription:
Summary:
Cage Cashiers are responsible for cash handling in the cage, and must be able to adhere to and follow Nevada State Gaming Control and in-house casino policies and procedures.
<ol>
<li>Count in and balance cash drawer, using cage count sheet</li>
<li>Complete sales transactions for cigarettes and other items</li>
<li>Cash out Casino tickets for guests</li>
<li>Add Free Play to Player’s Cards as needed</li>
<li>Sign up and issue guests Player’s Cards</li>
<li>Achieve company objectives in customer service by ensuring that all guests feel welcome and are given responsive, friendly, and courteous service at all times</li>
<li>Cash Sports Book tickets if the Sports Book is closed</li>
<li>Pay out all jackpots to the manager on duty</li>
<li>Conducts an inventory of all cash and its equivalents</li>
<li>Answers incoming calls and transfer calls as needed</li>
<li>Be knowledgeable of and able to explain/promote all Casino and Marketing events</li>
</ol>
Requirements:
Qualifications:
Education/Experience:
 High School Diploma or GED equivalent preferred
 Previous cashier experience in a casino environment preferred
Language Ability:
 Must be able to communicate effectively in verbal and written English language

Math Ability:
 Excellent math skills; ability to calculate money accurately
Certificates and Licenses:
 Gaming Registration Card
Physical Requirements:
 Ability to stand for extended periods of time
 Reaching, bending, stretching, lifting up to 50lbs
 Ability to work in a noisy, smoky casino environment
 Ability to work in a small, confined, office-type setting
Knowledge/Skills:
 Excellent organizational abilities
 Ability to handle cash, calculate accurately, analyze, and account for cash and coin
 Excellent Customer Service skills

Cage Cashier FT& PT available

<h3>Job Description</h3>
Job Description
Overview
POSITION SUMMARY:
Under the direction of the Assistant Casino Operations Manager, is responsible for providing superior service to both the internal and external customer. The incumbent is also responsible for building relationships with players and acts as a mentor to team members to build their player development skills. Manages staff and resources, related to Table Game Operations, on an assigned shift ensuring compliance with established regulations.
 
Responsibilities
ESSENTIAL FUNCTIONS:
(These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position)
<ul>
<li>Creates an atmosphere that induces guests to make Hard Rock Casino Rockford their choice for gaming entertainment; responsible for actively building and retaining guest relations and acts as a mentor to team members in order to provide superior guest service.</li>
<li>Directly supervises dealer responsibilities in accordance with the company policies and procedures. </li>
<li>Develop Table Games team members to provide superior service to our guests.</li>
<li>Responsibilities include training team members, planning, assigning, and directing work. </li>
<li>Interviews and makes hiring decisions to fill open positions.</li>
<li>Appraising performance, rewards, and disciplining team members. </li>
<li>Addressing complaints and resolving problems. </li>
<li>Rating and tracking guests play. </li>
<li>Assist guests in obtaining a marker.</li>
<li>Making sure buy-ins are correct. Insures adherence to all IGB gaming regulations and statues.</li>
</ul>
NON-ESSENTIAL JOB FUNCTIONS
<ul>
<li>Attend seminars when needed.</li>
</ul>
KNOWLEDGE OF:
<ul>
<li>Pertinent federal, state, and local laws, codes, and regulations.</li>
<li>Hard Rock operations.</li>
<li>Policies and procedures as well as knowledge of and ability to identify various cheating techniques.</li>
</ul>
ABILITY TO:
<ul>
<li>Interpret and explain policies and procedures.</li>
<li>Observe and direct actions of subordinates/trainees.</li>
<li>Calculate figures and create and manipulate spreadsheets to produce reports.</li>
<li>Effectively present information and respond to questions from groups of managers, clients, customers and the general public.</li>
<li>Solve practical problems and deal with a variety of situations.</li>
<li>Be flexible to work varying shifts and time schedules as needed.</li>
</ul>
 
Qualifications
EDUCATION AND /OR EXPERIENCE REQUIREMENTS:
(Related education and experience may be interchangeable on a year for year basis)
High School Diploma required. Three years table games experience required. Two years in a Dual-Rated management level capacity or above is preferred. Must be knowledgeable in all primary casino games and most secondary games. 
ADDITIONAL REQUIREMENTS: (Licenses, Certifications, Testing, etc.):
<ul>
<li>Must obtain and maintain all licenses / certifications per Federal, State, and Illinois Gaming Board. </li>
<li>Must successfully pass background check.</li>
<li>Must be twenty-one (21) years of age.</li>
<li>Prior experience in the Gaming industry strongly preferred.</li>
</ul>

FLOOR SUPERVISOR - TABLE GAMES

<h3>Job Description</h3>
Job DescriptionDescription:
Summary
<ul>
<li>We are seeking a reliable and detail-oriented Casino Housekeeper to join our team. As a Casino Housekeeper, you will be responsible for maintaining a clean and safe interior/exterior environment for our guests and staff in the Casino, Annex, Tribal Administration offices and surrounding areas. You will be expected to perform a variety of cleaning duties, including but not limited to vacuuming, dusting, mopping, and polishing.</li>
</ul>
Responsibilities
<ul>
<li>Clean and maintain all designated interior/exterior areas.</li>
<li>Ensure that all cleaning supplies are stocked and readily available.</li>
<li>Remove trash and debris from all areas of the casino.</li>
<li>Report any maintenance issues or safety hazards to management.</li>
<li>Follow all safety procedures and guidelines.</li>
<li>Maintain a professional and friendly demeanor at all times.</li>
<li>Uphold the highest standards of cleanliness and hygiene.</li>
<li>Wear proper protective equipment (when necessary) and protective gloves when cleaning and sanitizing areas. </li>
<li>Use an EPA approved cleaning/sanitizing solution of Peroxide multi-surface cleaner to clean and sanitize all high touch surfaces. </li>
<li>Provide the utmost level of GOLDEN service to all individuals he/she interacts with, providing service and information when possible.</li>
<li>Clean all slot machines, walls and walkway corridors including stairs and outdoor areas, as well as rooftop cleaning when necessary. </li>
<li>Clean all bathrooms located within the buildings throughout the day using only approved cleaning solutions. </li>
<li>Maintain equipment and supplies located within his/her assigned area(s) as instructed. </li>
<li>Transport full bags of trash from depository locations to compactor. </li>
<li>Report maintenance needs to the Lead Housekeeper or Housekeeping Supervisor/Manager.</li>
<li>Report emergency repairs or situations to Housekeeping leadership and/or DPS. </li>
<li>Make sure all situations with guests and Team members are resolved in a proper and efficient manner. </li>
</ul>
Requirements:
Qualifications/Education/Experience
<ul>
<li>High school diploma or equivalent</li>
<li>A minimum of 6 months of previous experience in housekeeping or custodial work </li>
<li>Ability to work independently and as part of a team</li>
<li>Strong attention to detail and organizational skills</li>
<li>Excellent verbal communication skills</li>
<li>Ability to lift up to 50 pounds and stand for extended periods of time</li>
<li>Availability to work flexible hours, including nights, weekends, and holidays</li>
</ul>
Note
This description incorporates the most typical duties performed. It is recognized that other duties not specifically mentioned may also be performed. The inclusion of these duties would not alter the overall evaluation of the position.
 
If none of the applicants should meet the stated qualifications, applicants whose education and experience are less than the stated requirements, may be interviewed and hired provided the applicant hired submits a formal written training plan within (30) thirty days which can be completed within a reasonable time agreed upon by the supervisor and the applicant. Applicants who are hired and fail to meet the agreed upon formal training program, will be discharged upon failure to complete the specified training as so scheduled.
 
Indian Preference Policy
Preference in filling vacancies is given to qualified Indian candidates in accordance with Tribal Law. Verification must be submitted with this application, if claiming Indian Preference. Consideration will be given to non-Indian applicants in the absence of qualified Indian Preference eligible candidates.
 
Equal Opportunity Employer
Within the scope of Indian Preference, all candidates will receive consideration without regard to race, color, sex, religion, national origin, or other non-merit factors.

Housekeeping and Carpet Cleaning Specialist (Graveyard Shift)

<h3>Job Description</h3>
Job Description
Summary
The Sous Chef is responsible for supervising and monitoring the daily operations of the Culinary Department/area. Ensures the timely completion of all projects related tasks, in accordance with established procedures. Participates in the development and implementation of the department’s staffing/scheduling plan. Provides direction to subordinates on improving job performance and contributes feedback to the Team Member performance review.
Duties/Responsibilities
<ul>
<li>Ensure all food and products are consistently prepared and served according to recipes, portioning, cooking and serving standards. </li>
<li>Provides orientation and departmental rules, policies and procedures and oversee training of new kitchen team members. </li>
<li>Prepare all required paperwork, including forms and reports in an organized and timely manner. </li>
<li>Ensure all equipment is kept clean and kept in excellent working condition through personal inspection and by following preventative maintenance programs. </li>
<li>Ensure all products are ordered according to predetermined product specifications. Control food cost and usage by following proper requisition of products from storage areas, product storage procedures, standard recipes and waste control procedures. </li>
<li>Ability to work all areas stations. </li>
<li>Adhere to all sanitation, safety, and food preparation laws and regulations.</li>
<li>Must be physically present to work a regular, reliable, and predictable work schedule in accordance with business demands, and maintain a consistent and regular attendance record.</li>
<li>Perform special projects and other responsibilities, tasks, or duties as requested. </li>
</ul>
 
Supervisory Responsibilities 
<ul>
<li>Assist Chef in monitoring training of new team members to help them achieve higher status.</li>
<li>Assist Chef to monitor and enforce company and departmental safety policies, health department, and all other applicable.</li>
<li>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, motivating, and coaching employees.</li>
<li>Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications.</li>
<li>Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets.</li>
<li>Assist in daily operation of the kitchen as needed. Provides all line staff with the necessary tools and equipment for safe food handling.</li>
<li>Assist in planning, preparing and serving of all food items and menus. Train kitchen staff on the execution of said items.</li>
</ul>
Education / Qualifications
<ul>
<li>Must be 21 years of age, or older.</li>
<li>High School Diploma or GED equivalent required.</li>
<li>Minimum of five (5) years of line level cook experience in specialized culinary and training in food services for a full service or fine dining restaurant, required.</li>
<li>Minimum of one (1) year of lead/ supervisory experience working in a kitchen, required. </li>
<li>Firm understanding and practical application of health and safety standards and laws.</li>
<li>Possess strong interpersonal and organization skills.</li>
<li>Proficient in Microsoft Office and restaurant software programs.</li>
<li>Associates Degree or higher from a culinary institute or equivalent, a plus but not required.</li>
<li>Must be able to provide evidence of eligibility to work in the United States of America.</li>
</ul>
Certificates, licenses and registration
<ul>
<li>Ability to obtain and maintain a valid Soboba Tribal Gaming Commission license. </li>
<li>Required to submit to and obtain negative results on all drug and/or alcohol testing.</li>
<li>Required to have a valid Riverside County Food Handler Card and / or ServSafe Certification, or obtain same upon hiring.</li>
<li>TIPS certification, which can be obtained through on-site courses.</li>
</ul>
 
Soboba Casino Resort Benefits
Full-time team members are eligible to participate in a variety of group health and wellness benefits upon timely submission of appropriate enrollment forms. Coverage effective dates vary by plan and additional information will be provided to you during New Hire Orientation. Benefit offerings may change from time-to-time, but presently, Soboba Casino resort offers the following: 
<ul>
<li>401k Plan </li>
<li>Basic Life Insurance (employer paid) with the option to purchase Supplemental Life Insurance</li>
<li>Medical, Dental &amp; Vision paid for the employee </li>
<li>Employee Assistance Program </li>
<li>Wellness Program (Annual Health Fair, Wellness Education, and Incentive Programs) </li>
<li>Paid Time Off </li>
</ul>
Soboba Casino Resort Team Member Recognition including, but not limited to:
<ul>
<li>Reward and Recognition Program (Quarterly, and Annually) </li>
<li>Team member Incentives </li>
<li>Discounted Team member meal </li>
</ul>

Sous Chef

<h3>Job Description</h3>
Job Description
Overview
Hard Rock International (HRI) is one of the most globally recognized companies with venues in over 70 countries spanning 265 locations that include owned/licensed or managed Rock Shops®, Live Performance Venues and Cafes. HRI also launched a joint venture named Hard Rock Digital in 2020, an online sportsbook, retail sportsbook and internet gaming platform. Beginning with an Eric Clapton guitar, Hard Rock owns the world’s largest and most valuable collection of authentic music memorabilia at more than 86,000 pieces, which are displayed at its locations around the globe. In 2022, Hard Rock Hotels was honored as the number one brand in Outstanding Guest Satisfaction for the second year in a row among Upper Upscale Hotels in J.D. Power’s North America Hotel Guest Satisfaction Study. This designation is the fourth consecutive year the iconic brand has been among top brands in this category.
HRI is the first privately-owned gaming company designated U.S. Best Managed Company by Deloitte Private and The Wall Street Journal for the second year. Hard Rock was also honored as one of Forbes’ Best Employers for Women, Diversity and New Grads and a Top Large Employer in the Travel &amp; Leisure, Gaming, and Entertainment Industry. In 2021, Hard Rock Hotels &amp; Casinos received first place ranking in the Casino Gaming Executive Satisfaction Survey conducted by Bristol Associates Inc. and Spectrum Gaming Group for six of the last seven years. For more information on Hard Rock International, visit <a href="http://www.hardrock.com" target="_blank">www.hardrock.com</a> or shop.hardrock.com.
 
Responsibilities
Sous Chef will be the second in command in our cafe, following the Kitchen Manager and/or Executive Chef. In addition, the Sous Chef ensures that Hard Rock culinary standards are upheld: the food looks good and is cooked properly, the proportions are correct, and it is cooked and served quickly. Also, the Sous Chef supports the cafe’s senior leadership in upholding all brand standards and core values while meeting or exceeding Hard Rocks business objectives.
<ul>
<li>Support and assist in the preparation and design of all food orders.</li>
<li>Maintain the highest standards of brand, local health, safety, and food preparation hygiene</li>
<li>Support the team in consistent execution of all systems and processes to consistently deliver all products and services to brand</li>
<li>Support senior management in building a highly functional hourly team who share a common vision and values surrounding the overall success of the</li>
<li>Foster an environment of customer service in which all team members put the guest first in every</li>
<li>Execute established food standards for overall guest satisfaction that meet or exceed brand</li>
<li>Ensure the highest levels of hygiene and food handling practices to deliver optimal quality of product to</li>
<li>Support staff development and advancement along well-defined career</li>
<li>Serve as a Culinary Learning Coach developing, implementing, and executing learning &amp; development programs for all Heart of House employees in order to drive continuous improvement and employee</li>
<li>Fill in for the Executive Chef or Kitchen Manager in planning and directing food preparation when necessary </li>
<li>Possess a self-motivated approach to his/her own personal and professional growth.</li>
</ul>
This job description reflects the position’s essential functions; it does not encompass all of the tasks that may be assigned.
 
Qualifications
EXPERIENCE, EDUCATION, AND CERTIFICATIONS
<ul>
<li>Minimum 5-7 years of experience in the hospitality industry inclusive of restaurant culinary</li>
<li>Possess all local food management and safety</li>
</ul>
SKILLS
<ul>
<li>Ability to learn and bring "out of the box" ideas to their team.</li>
<li>Genuine enthusiasm and aptitude for food.</li>
<li>Excellent verbal and written communication skills.</li>
<li>High level of business acumen and common sense.</li>
<li>Demonstrates strong problem solving skills through ability to diagnose and implement solutions.</li>
<li>Must possess strong communication and listening skills, excellent speaking, reading and writing.</li>
<li>Comprehend and use technical or professional language, either written or spoken, to communicate complex ideas.</li>
<li>Ability to effectively pitch and present information in one-on-one and group situations to media, customers, clients, partners and other employees of the organization.</li>
<li>Multiple language abilities a plus, fluency in English required. </li>
</ul>
PHYSICAL DEMANDS
<ul>
<li>Ability to move throughout the corporate office and cafes during visits (standing, walking, kneeling, bending) for extended periods of time.</li>
<li>Ability to sit for extended periods of time.</li>
<li>Ability to make repeating movements of the arms, hands, and wrists.</li>
<li>Ability to express or exchange ideas verbally and perceive sound by ear.</li>
<li>Manual dexterity, hand-eye coordination, and ability to work with hand above shoulders.</li>
<li>Ability to occasionally, regularly, frequently move objects (lift, push, pull, balance, carry) up to 10 pounds.</li>
<li>Ability to turn or twist body parts in a circular motion.</li>
<li>Ability to tolerate exposure to heat, cold, chemicals, and loud/noisy environment.</li>
<li>Ability to travel via auto or airplane for long periods of time. </li>
</ul>

SOUS CHEF

<h3>Job Description</h3>
Job DescriptionDescription:
Season: Beginning on or about 10/01/2025 through on or about 04/15/2026 
 
About Roberts Resorts &amp; Communities:
This company operates nationally and is growing by the day. At Roberts Resorts &amp; Communities, we're on a mission to build community and fulfilling dreams. Through our core values of resourcefulness, integrity, passion, and epic customer service, we're dedicated to making a difference in the lives of 30,000 people. If you're passionate about creating meaningful impact, thrive in a culture of integrity, and are committed to delivering exceptional service, we invite you to join us in turning visions into reality and shaping a brighter future together.
 
Position Summary:
As an Activities Support Staff member, your role revolves around collaborating as part of a team to facilitate events of diverse sizes and purposes within the activities department. These events encompass a wide range, from concerts and dances to happy hours, trivia nights, luncheons, vendor shows, and more.
 
PERFORMANCE OBJECTIVES:
<ul>
<li> Planning and Coordinating Events: Activities assistants plan and facilitate social and recreational events, ensuring they are engaging and enjoyable for participants.</li>
<li>Facilitating Activities: Assist in organizing various events and activities, such as dances, casino nights, trivia, concerts, karaoke, golf cart parades, cornhole tournaments, line dancing classes, and other active events.</li>
<li>Guest Services: Welcome residents, answer phones, provide information, sell event tickets, assist in activity sign-up, answer questions, research answers, and work with team members to keep front office operations working.</li>
<li>Front Desk/Office Support: Help residents sign up for events, sell tickets, answer phones, organize the office, make copies, and assist in office operations.</li>
<li>Promotional Support: Help create and post event flyers and community calendars.</li>
<li>Logistical Support: Work under the direction of an event manager to ensure all aspects of the event run smoothly, including managing registrations, ticketing, and cashiering.</li>
<li>Managing logistics: Help with scheduling, advertising, managing inventory, and ensuring that events run smoothly and within budget. </li>
<li>Setup and Breakdown: Occasionally assist in preparing event venues by setting up chairs, tables, stages, and audio-visual equipment. After the event, assist in packing up and cleaning the venue.</li>
<li>Gathering Feedback: Observe participants and gather feedback to improve future events and tailor activities to meet the needs of all participants. </li>
<li>Collaborating with Staff: Work closely with other staff members and volunteers to ensure that all activities are safe, inclusive, and enjoyable. </li>
</ul>
Requirements:
EDUCATION AND EXPERIENCE
<ul>
<li>Interpersonal Skills: Strong communication skills to interact effectively with guests and team members.</li>
<li>Physical Stamina: Ability to stand for long periods and perform physical tasks, such as lifting equipment and setting up venues. </li>
<li>Problem-Solving: Quick thinking and adaptability to handle unexpected situations or emergencies during events.</li>
<li>Attention to Detail: Ensuring that all setups meet the required standards and that the event runs according to plan.</li>
<li>Teamwork: Ability to work collaboratively with other staff members to achieve common goals.</li>
<li>Fluency in Microsoft Office software and Canva preferred</li>
<li>Efe Food Handler Certificate and Title 4 Alcohol Certification (or within 20 days of hire</li>
</ul>
 
PHYSICAL REQUIREMENTS:
<ul>
<li>Constantly stand, walk, push, pull, lift grasp, bend and kneel; Frequently use arms and hands</li>
<li>Manual dexterity for handling paperwork and using office equipment</li>
<li>Clear vision and hearing for reviewing documents and communicating effectively </li>
<li>Capability to lift up and carry up to 30 pounds</li>
</ul>
 
BENEFITS:
<ul>
<li>PTO </li>
<li>Working in an inclusive community</li>
<li>Complimentary stay at one of our resorts</li>
</ul>
COMMITMENT TO DIVERSITY:
Roberts Resorts &amp; Communities stands firm in our commitment to Equal Employment Opportunity. We believe in a workplace free from discrimination based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected characteristic. Diversity is our strength. We foster an inclusive environment where authenticity is valued, and everyone feels a sense of belonging. We empower individuals to reach their full potential and contribute their best. Join us in creating a workplace where diversity is celebrated, voices are heard, and excellence thrives.
 
If this position caught your eye, send us your resume! For best consideration, include the job title and source where you found this position in the subject line of your email to <a href="mailto:careers@robertsrc.com" target="_blank">careers@robertsrc.com</a>.

Activities Support Staff - Seasonal

<h3>Job Description</h3>
Job DescriptionDescription:
At Maverick we love the casino business, we love serving guests, and we love having fun together. We are looking for people, great people, that are ready to treat guests and each other with respect and make each day at work fun.
 
Mav·er·ick: Someone who plays by their own rules. /'mav(?)rik/ (noun)
 
The Food and Beverage Manager is responsible for the management of all aspects of the restaurant and bar according to Company standards. Directs, implements and maintains a service and management philosophy which serves as a guide to staff; optimizes profits and increasing sales; manages all shifts ensuring guest satisfaction and meeting standards of quality and service.
 
Pay Range: $29.00 - $35.00 per hour
 
MAJOR TASKS AND RESPONSIBILITIES:
<ul>
<li>Manages F&amp;B operation which includes daily decision making, staff support, guest interaction, scheduling, planning, cost control, training and development of staff. Implementing and upholding standards, product quality, consistency and cleanliness.</li>
<li>Responsible for the financial integrity of the food and beverage operation.</li>
<li>Ordering &amp; inventory of food, spirits and supplies.</li>
<li>Coding of all invoices in the F&amp;B department.</li>
<li>Propose menus ideas, recipes and promotions working closely with the Director of F&amp;B in the execution of the operation.</li>
<li>Ensures that guest service standards are implemented and maintained, training staff and constantly reinforcing Company philosophy and service standards.</li>
<li>Stay on task with the cost saving initiatives put in place by the company, do not deviate from specified products, prices, etc.</li>
<li>Other tasks as assigned</li>
</ul>
 
 
Requirements:
EDUCATION, EXPERIENCE AND TRAINING FOR POSITION (required):
<ul>
<li>Perform job functions with attention to detail, speed and accuracy.</li>
<li>Ability to prioritize and organize</li>
<li>Resolve problems using good judgment</li>
<li>Understands guest’s service needs</li>
<li>Direct performance of staff and follow-up with corrections needed.</li>
<li>Ascertain department training needs and provide such training.</li>
<li>Knowledge of applicable local state and federal health and safety regulations.</li>
<li>Compute basic math calculations</li>
<li>Knowledge of POS, Aloha preferred</li>
<li>Familiar with food and beverage cost controls.</li>
<li>High School Diploma or GED recommended. Experience may substitute for schooling. Minimum of 21 years of age</li>
<li>Three years’ experience as an assistant restaurant manager, preferably in similar style restaurant.</li>
<li>Fluent in English, has ability to speak, read and write.</li>
<li>Computer literate in Word and Excel</li>
<li>Certified in alcohol awareness program</li>
<li>Ability to stand and walk for duration of shift.</li>
<li>Current WA State Health Food Handlers Card and (MAST) Mandatory Alcohol server Training/Class 12/Class 13 permits.</li>
</ul>
 
Team members will enjoy:
<ul>
<li>80 hours Paid Time Off</li>
<li>Medical, Dental and Vision</li>
<li>Basic Life Insurance</li>
<li>401K</li>
<li>Education Reimbursement Program</li>
<li>Career Development and Advanced Opportunities</li>
<li>Team Member Referral program ($300 per team member referred!)</li>
<li>And more!</li>
</ul>
 
Maverick Gaming™, based in Kirkland, Washington, is a young gaming company with over 3,000 dedicated team members. Maverick Gaming owns and operates a portfolio of 31 properties across Nevada, Washington, and Colorado with over 1,800 slot machines, 350 table games, 1,020 hotel rooms, and 30 restaurants. Maverick Gaming is a proud employer of Teamsters Local 117 workers at its Washington locations as part of its commitment to providing sustainable, family-wage jobs that support economic opportunity in local communities. 
Founded in 2017 by industry veterans Eric Persson and Justin Beltram, Maverick Gaming™ takes a bold approach to a classic pastime. With an all-star leadership team from some of the largest gaming brands spanning markets the world, Maverick is dedicated to delivering the best possible gaming experiences for every kind of player while enforcing strict problem gambling policies as a community partner. Created by gamblers, for gamblers.

Food & Beverage Manager - Great American/Riverside Casinos - Tukwila

<h3>Job Description</h3>
Job Description
Overview
OUR COMMITMENT TO SERVICE:
We don't have customers, we have Guests. Each visitor is our Guest, just as you have a Guest in your home. You take a certain level of pride when you have an invited Guest in your home. You should take the same pride with every Guest who visits one of our properties. Unparalleled Service isn't just a part of our mission statement at Seminole Gaming; it's a commitment to each and every one of our current and future Guests.
 
Responsibilities
JOB DESCRIPTION:
Assists in the development, planning and implementation of all the property’s promotions and special events.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
<ul>
<li>Assists in the formulation of theme, format and budget specifications for specific events.</li>
<li>Establishes reports and systems to monitor actual expenses compared to budget and take necessary action to meet budget guidelines.</li>
<li>Assists the Special Events Manager in disseminating information about events to all impacted operating departments.</li>
<li>Interfaces with operating departments to ensure timely coordination of all events.</li>
<li>Executes budgets for individual special events, records expenditures, charts budget variances and submits to the Director of Marketing.</li>
<li>Performs clerical duties as needed.</li>
<li>Maintains security and confidentiality of files, records and lists. </li>
<li>Establishes an effective working relationship with all operating departments.</li>
<li>Must present a well groomed appearance.</li>
<li>Must be able to work independently with little or no supervision.</li>
<li>Must be organized and detail oriented.</li>
<li>Must be able to work harmoniously with co-workers.</li>
<li>Must have an eye for detail.</li>
<li>Conducts themselves in accordance with all Gaming Commission Regulations, and Seminole Tribe of Florida/departmental policies and procedures.</li>
<li>Other duties as assigned.</li>
</ul>
SERVICE INITIATIVE:
<ul>
<li>Create and ensure a fun-filled, entertaining and exciting environment with the five F’s - Fast, Fun, Friendly, Fresh and Focused</li>
<li>Treat Guests with a sense of caring and individuality while effectively identifying their specific needs</li>
<li>Inform Supervisor of Guest needs which may require special accommodations</li>
<li>Show special recognition of frequent Guests</li>
<li>Maintain a safe, clean and comfortable environment for Guests at all times</li>
<li>Consistently welcome Guests, thank them for their patronage, seek ways to make them comfortable and express the desire to have them return</li>
<li>Present a neat, clean and well-groomed appearance at all times</li>
<li>Maintain constant awareness of services, promotions, and events offered at the facility and inform Guests</li>
<li>Handle Team Member and Guest concerns/dissatisfaction and disputes timely and professionally to the Team Member/Guest satisfaction, while maintaining financial responsibility</li>
<li>Promote positive public relations and create an enjoyable atmosphere for all</li>
<li>Inspect and ensure a clean, safe working environment, notify appropriate departments to handle deficient situations</li>
<li>Maintain a professional and positive relationship with vendors, Guests and co-workers</li>
<li>Create a work environment that is safe, professional, friendly and conducive to a high level of morale, productivity and performance</li>
<li>Exhibit conduct in accordance with all Gaming Commission Regulations and Seminole Tribe of Florida departmental policies and procedures</li>
<li>Demonstrate a commitment to ensuring responsible gaming and responsible alcohol service by discretely notifying appropriate management of concerns</li>
<li>Ensure prompt and discrete notification to management and/or the Ethics Hotline of any observation of illegal acts or internal ethics violations</li>
</ul>
 
Qualifications
QUALIFICATIONS:
<ul>
<li>To perform this job successfully, an individual must be able to perform the duties and responsibilities satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.</li>
<li>Ability to deliver a service level which creates an atmosphere that makes our guests want to return, giving each guest a positive, memorable entertainment experience.</li>
<li>Commitment to routinely go above and beyond in the accomplishment of position responsibilities in an effort to play a role in the achievement of organizational goals.</li>
<li>Must present an image of excitement, enthusiasm, and outgoing personality, while being able to project a professional appearance.</li>
<li>Must be able and willing to work a flexible schedule, to include evenings, weekends and holidays.</li>
<li>Three years experience in promotions, productions or public relations preferred. College degree in Marketing or Public Relations preferred.</li>
<li>Must possess strong organizational, communication and multi-tasking skills.</li>
<li>Ability to read and understand all Seminole Tribe of Florida policies and procedures.</li>
<li>Must be able to communicate effectively with guests in English, specific to position duties and responsibilities.</li>
<li>Must be able to complete standard Seminole Tribe of Florida forms and reports.</li>
<li>Must possess basic mathematical skills to include ability to add, subtract, multiply and divide specific to position responsibilities.</li>
<li>Must be able to function in non-standard situations where some judgment must be exercised.</li>
<li>Must be computer literate.</li>
<li>Proficient knowledge of Microsoft Office, Excel and Word is required.</li>
<li>Must apply for, obtain and remain eligible for the appropriate Seminole Tribal Gaming License.</li>
<li>The physical demands described here are representative of those that must be met by an incumbent to successfully perform the duties and responsibilities of the position.</li>
<li>Must be able to lift 30 lbs., and bend, reach and stoop on a limited basis.</li>
<li>Must be able to work standing for long periods of time in a noisy environment.</li>
<li>Must be able to respond to visual and aural cues.</li>
</ul>
WORK ENVIRONMENT:
<ul>
<li>May be exposed to casino related environmental factors including, but not limited to, second hand smoke and excessive noise.</li>
<li>While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms, and talk or hear. Specific vision abilities required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus.</li>
<li>The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.</li>
<li> The Casino environment is hectic, fast-paced and often crowded and noisy. May be exposed to casino related environmental factors including, but not limited to, second hand smoke, excessive noise and constant exposure to general public. </li>
</ul>
CLOSING:
The Tribal Council gives preference in all of its employment practices to Native Americans. First preference in hiring, training, promoting and in all other aspects of employment is given to members of the Seminole Tribe who meet the job requirements. Second preference is given to members of other federally recognized Native American Tribes who meet the job requirements.
As part of Seminole Gaming’s employment process, final candidates will be required to obtain gaming licensure by completing a background check with Seminole Gaming Compliance and Regulations, prior to an offer being extended. These background checks may include, but are not limited to:
<ul>
<li>Credit Check</li>
<li>Criminal Background Check</li>
</ul>
Disclaimer
While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).

COORDINATOR - PROMOTIONS - FT

<h3>Job Description</h3>
Job Description
Job Summary: 
We are looking for an experienced Overnight F&amp;B Supervisor to join our team at Miccosukee Casino &amp; Resort. As a valued team member, we are committed to delivering a memorable, impressive, caring, committed and original experience for our guests, our team members, and community. We uphold this commitment by providing a safe and enjoyable workplace where YOU are our number one priority. It is the MICCO way.
Miccosukee Casino &amp; Resort is expanding, with completed projects including a new Smoking Room &amp; Bar, a High Limit Slots area, and a VIP Lounge, all designed to enhance the guest experience. Future plans include a lazy river and water park, an over 2,000 capacity entertainment venue, and renovated hotel rooms to become a top South Florida destination. 
We are proud to be recognized for both our workplace culture and guest experience. Miccosukee Casino &amp; Resort has been awarded the 2023 Miami-Dade Favorites Gold Award for Best Casino, named Miami New Times’ Best of Miami Winner in 2024, and recognized as a USA Today Top Workplace in both 2024 and 2025.
We are seeking passionate, service-oriented individuals to join our exceptional team. If you’re ready to grow with us while enjoying competitive compensation, great benefits, and a fun work environment, we look forward to meeting you!
 
Qualifications
<ul>
<li>High school diploma and 3 years of beverage supervision or management, or equivalent combination of both. </li>
<li>Certification as a mixologist from a reputable bartending school is a plus</li>
<li>Proficient in the English language, bilingual is a plus</li>
<li>Effective communication required. </li>
<li>Intermediate math skills required.</li>
<li>Be courteous and show genuine care for all co-workers and guest(s)</li>
<li>Ability to work well in a team environment</li>
<li>Must be able to handle a multitude of tasks in an intense, ever-changing environment. </li>
<li>Maintain a professional appearance and manner at all times.</li>
<li>Excellent guest service skills, as well as excellent communication skills.</li>
<li>Good interpersonal skills -Outgoing personality.</li>
<li>Maintain physical stamina and proper mental attitude while dealing effectively with guests, management, team members, and outside contacts while working under pressure and meeting deadlines</li>
<li>Must be able to frequently move freely about the property, maintain manual dexterity to operate job related equipment, such as telephones, copiers, etc., withstand various activities such as frequent walking, and withstand prolonged standing, stretching, bending and kneeling without restriction</li>
<li>Must be able to work different shifts, which may include holidays and weekends</li>
<li>Be able to work indoors and be exposed to various environmental contaminants including smoke</li>
<li>Ability to lift or carry a minimum of 20 pounds unassisted in the performance of specific tasks assigned</li>
<li>Must be able to work with others, communicate well, give direction, review the work of others, and provide guidance and counsel when needed to achieve department goals and objectives</li>
<li>Must maintain a positive attitude toward work and interface with hotel guests in a congenial and polite manner</li>
<li>Must be able to address stressful situations with clients with dignity and the utmost tact and politeness</li>
<li>Must be able to touch and handle supplies in a safe and non-hazardous manner, maintaining proper hygiene, cleanliness, and disposal methods</li>
</ul>
 
Responsibilities
The primary responsibility of the Overnight F&amp;B Supervisor is overseeing the day-to-day operations of the beverage operations. The Beverage Manager will be expected to provide effective strategic direction to ensure operational efficiency, highest standards of service and maximize profitability pertaining to the service of all beverages within all Food &amp; Beverage venues within the operation.
<ul>
<li>Lead and manage F&amp;B team to ensure mentoring meets Miccosukee Service Expectations</li>
<li>Oversees the day to day activities of all beverage services. </li>
<li>Responsible for planning and scheduling employees in accordance with F&amp;B departmental needs.</li>
<li>Supervises F&amp;B employees in accordance with facility policy and procedures</li>
<li>Trains and coaches’ F&amp;B employees</li>
<li>Responsible for shift scheduling including: work station assignments/rotations, employee training, employee breaks to ensure there is coverage based on forecasts.</li>
<li>Makes adjustments as necessary during shift to assure completion of work assignments.</li>
<li>Operates within Standard Operating Procedures (SOPs) and Job Safety Analysis (JSAs).</li>
<li>Computes reports on operations.</li>
<li>Organizes and supervises maintenance tasks related to all events scheduled during the year ensuring the completion of the work in time.</li>
<li>Monitors purchases and transfers of alcoholic beverages.</li>
<li>Assists in preparing and monitoring the beverage budget and reviewing monthly variance report and expenditures; implements programs and processes to increase revenue and optimize profits.</li>
<li>Maintains liquor controls and policies and procedures regarding alcohol sales and service levels.</li>
<li>Maintain complete knowledge of all liquor brands, beers and non-alcoholic selections available in outlets, the particular characteristics and description of every wine/champagne by the glass and major wines on the wine list, designated glassware and garnishes for drinks, all bar menu items, preparation method/time, ingredients, sauces, portion sizes, garnishes, presentation and prices.</li>
<li>Must possess the ability to develop, present, and promote seasonal spirits/beer/wine offerings, venue specific beverage menu offerings – while being up-to-date with all industry trends and mixology. </li>
<li>Coordinates and ensures accurate monthly inventory, transfers, monitor/minimize waste, proficient beverage pars and weekly beverage orders.</li>
<li>Ensures proper sanitation, preventative maintenance, and vendor support of all alcoholic/non-alcoholic beverage equipment, floor stations, bars, keg coolers and/or storage areas. </li>
<li>Manages all activities of the beverage function for the organization. </li>
<li>Adhere to the Miccosukee Service Expectations and ensure team compliance</li>
<li>Monitor compliance with all aspects of Miccosukee Casino &amp; Resort internal controls</li>
<li>Train, coach, counsel, evaluate and administer discipline to F&amp;B team</li>
<li>Make recommendations for the termination of any subordinate team member who, after coaching and discipline, performs at levels below Miccosukee Service Expectations</li>
<li>Interview prospective team members and measure against Miccosukee Service Expectations</li>
<li>Make recommendations for the employment of candidates who will perform at or above Miccosukee Service Expectations</li>
<li>Maintain complete knowledge of and comply with all departmental policies and procedures</li>
<li>Evaluate operating procedures, recommend changes, and implement approved changes</li>
<li>Maintain confidentiality of pertinent casino data</li>
<li>Maintain clear and open communication with guests, managers and team members</li>
<li>Consistent and regular attendance is an essential function of this job</li>
<li>Performs other related duties as assigned</li>
</ul>
This job description is not necessarily an exhaustive list of all responsibilities, skills, duties and requirements, efforts or working conditions association with this position. While this is intended to be an accurate reflection of the current tasks performed, management reserves the right to revise or require other commitments when circumstances prevail. All Miccosukee Casino &amp; Resort Team Members are expected to conduct and carry themselves in a professional manner at all times and to observe the Company’s standards, work requirements and rules of conduct.
The Casino &amp; Resort will function seven days a week, 24 hours a day. We may find it necessary to re-schedule shifts according to our business volume. You must be willing and available to fulfill these demands
While performing the duties of this job, the team member will be regularly required to walk, stand and sit. The associate will occasionally be required to climb and use balance. Additionally, the team member will frequently be asked to use hands and arms carry and lift items. Specific vision abilities required to perform this job include close vision and distance vision. While performing the duties of this job, the team member may experience temperature fluctuations and moderate to high levels of noise. This is a smoking environment.
 
 Overnight 40 hours

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