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<h3>Job Description</h3>
Job Description
Overview
We are looking for a friendly, detail-oriented Client Support Specialist to join our remote team. In this role, you’ll help clients by providing support across phone, email, and chat channels. Your focus will be on creating a smooth, positive experience and ensuring all client needs are met efficiently.
Responsibilities
<ul>
<li>
Handle client inquiries via phone, email, and chat with professionalism and care
</li>
<li>
Assist clients with service-related questions, forms, and processes
</li>
<li>
Update client records accurately in the CRM system
</li>
<li>
Work with internal teams to resolve complex or escalated issues
</li>
<li>
Ensure timely follow-ups and provide status updates to clients
</li>
<li>
Maintain a courteous and solution-focused approach in every interaction
</li>
</ul>
Qualifications
<ul>
<li>
Prior client support or customer service experience preferred but not required
</li>
<li>
Strong communication and interpersonal skills
</li>
<li>
Proficient in Google Workspace, CRM systems, and Adobe PDF tools
</li>
<li>
Tech-savvy and quick to learn new systems
</li>
<li>
Detail-oriented, organized, and dependable
</li>
<li>
Reliable internet connection and quiet remote work setup
</li>
</ul>
Top Attributes
<ul>
<li>
Empathetic and customer-focused
</li>
<li>
Strong attention to detail
</li>
<li>
Comfortable with technology and multitasking
</li>
</ul>
Benefits
<ul>
<li>
$24 per hour pay rate
</li>
<li>
Full health insurance for full-time employees
</li>
<li>
Company-provided equipment for remote work
</li>
<li>
Supportive team environment and training provided
</li>
</ul>
Company DescriptionWe are a growing company looking to hire motivated individuals! 
<h3>Company Description</h3>
We are a growing company looking to hire motivated individuals!

Client Support Specialist

<h3>Job Description</h3>
Job Description
Overview
We are seeking a motivated and persuasive Sales Support Specialist to join our remote team. This is a commission-only opportunity with unlimited earning potential, ideal for individuals who excel at building rapport, communicating solutions, and driving results over the phone. If you thrive in a fast-paced sales environment and want the flexibility to work from anywhere, we’d love to hear from you.
Responsibilities
<ul>
<li>
Conduct outbound and receive inbound calls to engage with potential and existing customers
</li>
<li>
Provide information about products, services, or licensing options tailored to customer needs
</li>
<li>
Follow up with leads and prospects to guide them through the sales process
</li>
<li>
Accurately record customer interactions and updates in the CRM system
</li>
<li>
Collaborate with internal teams to address customer questions and support sales success
</li>
<li>
Consistently deliver a positive, helpful, and professional impression
</li>
</ul>
Qualifications
<ul>
<li>
Previous experience in sales, call center, or phone-based support preferred
</li>
<li>
Excellent verbal communication and active listening skills
</li>
<li>
Comfortable using CRM systems and Google Workspace
</li>
<li>
Reliable internet connection and quiet, distraction-free home office
</li>
<li>
Self-motivated, goal-oriented, and customer-focused
</li>
</ul>
Benefits
<ul>
<li>
100% remote — work from anywhere
</li>
<li>
Commission-based compensation with no earning cap
</li>
<li>
Flexible schedule to fit your lifestyle
</li>
<li>
Comprehensive sales training and ongoing support
</li>
</ul>

Sales Support Specialist

<h3>Job Description</h3>
Job Description
Are you an empathetic, customer-oriented person? Do you have experience with patients? 
KellyConnect® needs you! We’re seeking a Patient Support Specialist to work at a premier employer centrally located in Horsham, PA.
The Patient Support Specialist should be someone who is service-oriented with the ability to drive insights and operational enhancements in a dynamic environment, while remaining forward-thinking to proactively and reactively respond to patient and caregiver needs. A successful candidate must have excellent communication and critical thinking skills. This role represents a unique opportunity to directly assist patients/caregivers in close partnership with internal and external supplier partners.
The Patient Support Specialist will play a critical role in managing the day-to-day operations of the patient support program by assisting with patient/caregiver eligibility, enrollment, travel logistics and reimbursement where appropriate. To best support patients and their caregivers, the team will be set up as contact center with operating hours of 8AM to 8PM Monday through Friday in which you will be expected to work 8.5 hour shifts within operating hours.
You must welcome the challenge of working in a highly visible role where you can meaningfully impact the health and well-being of others. You should be a motivated self-starter and quick study who approaches assignments with urgency and diligence.
Schedule/Compensation Details:
<ul>
<li>Attractive hybrid work solution that offers the best of both worlds</li>
<li>Schedule falling between 8am-8pm ET M-F with an 8.5 hr workday</li>
<li>Competitive pay rate - $39</li>
</ul>
Why should you apply:
<ul>
<li>Medical and dental benefits</li>
<li>Opportunity to gain valuable experience.</li>
<li>Enjoy a positive and supportive work environment.</li>
<li>Paid training to ensure you have the skills &amp; knowledge to succeed.</li>
<li>Excellent "foot in the door" opportunity with a Fortune 500 client</li>
</ul>
 Responsibilities
What’s a typical day as a Patient Support Specialist? You’ll be:
<ul>
<li>Serving as the point person for a select number of patients/caregivers in supporting their treatment through an online case management system</li>
<li>Responding to inquiries from patients/caregivers/sites regarding the patient support service offerings using a call guide resource</li>
<li>Performing administrative functions of requesting and responding to travel and logistics, sometimes urgently since last minutes change is highly probable while staying calm and offering support to the patient/caregiver</li>
<li>Validating patient travel expenditures in compliance with SOPs and provide reimbursement through third-party supplier partner</li>
<li>Entering and maintain accurate data and records into the patient management tool in compliance with the program requirements</li>
<li>Following all SOPs to ensure program compliance in working with patients and capturing data requirements needed for the program</li>
<li>Capturing all required elements for enrolled patients to process reimbursement and ensure compliance with the program requirements</li>
<li>Proactively working with patients/caregivers showing empathy and compassion throughout their treatment plan</li>
<li>Working to monitor performance and help find operational improvements in the end-to-end patient experience so that we can continue to improve our service offerings over time in support patients</li>
<li>Performing other duties as assigned</li>
</ul>
 Qualifications
This job might be an outstanding fit if you:
<ul>
<li>Have an Associates degree (B.S. or B.A. degree preferred)</li>
<li>Have a minimum of 3 years of relevant experience is required, pharmaceutical/medical call center experience preferred</li>
<li>Have excellent oral and written communication skills with the ability to demonstrate patient empathy and support is required, bilingual capabilities are a plus</li>
<li>Have the ability to learn and work within IT platforms to document patient cases</li>
<li>Can effectively collaborate in a team environment that will require you to coordinate activities and build partnerships across internal/external organizations</li>
<li>Are skilled in problem-solving and using personal knowledge and any other valuable resources to work through ambiguous situations and ensure a positive customer experience</li>
<li>Can demonstrates excellent care management and ability to maintain records, in accordance with the program design and compliance standards</li>
<li>Are eager to take ownership, be proactive, and see patients/caregivers through their entire CAR-T journey</li>
<li>Can commute for limited travel to other J&amp;J locations for business meetings (temporarily remote)</li>
<li>Are willing to flex in a dynamic fast-paced environment with changing patient/caregiver needs</li>
<li>Can demonstrate excellence in communication skills in speaking with patients/caregivers in caring manner so they feel supported throughout their treatment journey</li>
<li>Can demonstrate ability to complete tasks with sense of urgency while adhering to SOPs and established program business rules</li>
<li>Have strong understanding of the importance of adhering to SOPs to ensure compliance throughout the process</li>
<li>Have strong financial management skills to reconcile receipts for patient reimbursement</li>
<li>Are a self-starter skilled in problem-solving and using personal knowledge and any other available resources to work through ambiguous situations to resolve issues for patients/caregivers and ensure their complete satisfaction</li>
<li>Can exhibit excellent organizational skills with the ability to prioritize activities to address patient travel, logistics and reimbursement support needs</li>
<li>Can effectively work in a team environment that will require you to coordinate activities, build partnerships across multiple stakeholders, both internally and externally</li>
<li>Are an agile learner who is comfortable operating in complex environments and shielding patients/caregivers from the complexity</li>
<li>Are passionate about supporting cancer patients with multiple myeloma, with the ability to translate their needs and serve as a resource for our services</li>
</ul>
NOTES:
<ul>
<li>Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future</li>
<li>Must be able to be onsite 3 days per week with option of working remotely 2 days per week (hybrid status)</li>
</ul>
Company DescriptionWe connect people to work in ways that enrich their lives! 
<h3>Company Description</h3>
We connect people to work in ways that enrich their lives!

Patient Support Specialist

<h3>Job Description</h3>
Job Description
We are seeking a Level 1 Support Tech to join our team! You will resolve computer- + user-related issues for our clients.
Responsibilities:
<ul>
<li>Provide technical assistance with computer hardware and software</li>
<li>Resolve issues for users via phone, in person, or remote control/access</li>
<li>Onboard new staff with hardware and software</li>
<li>O365 is used extensively</li>
</ul>
Qualifications:
<ul>
<li>Previous experience in IT, customer service, or other related fields</li>
<li>Ability to build rapport with clients</li>
<li>Strong troubleshooting and critical thinking skills</li>
<li>Positive and professional demeanor</li>
</ul>
Company DescriptionWe are a locally based IT infrastructure support and solutions operation, providing services to Chicagoland clients. Delivering Solutions, IT operations and IT Support services. Serving small and mid-sized businesses, we deliver enterprise support and solutions designed for small business budgets. 
<h3>Company Description</h3>
We are a locally based IT infrastructure support and solutions operation, providing services to Chicagoland clients. Delivering Solutions, IT operations and IT Support services. Serving small and mid-sized businesses, we deliver enterprise support and solutions designed for small business budgets.

IT Support Specialist

<h3>Job Description</h3>
Job Description
As a SQL Server/JavaScript/SSRS Support Specialist you will provide support, advice, and practical assistance to clients, partners, and colleagues via the help desk ticketing portal, telephone system, and remote software tools. You are the first point of contact for all technical and operational inquiries, you diagnose problems and identify appropriate solutions, taking into account the applied service levels. The successful candidate will:
· Ensure a daily follow-up on open requests and provide accurate feedback to the client.
· Follow standard procedures for proper internal escalations on unresolved cases.
· Document recurring problems by means of notes and technical articles through the knowledge base.
· Ensure the proper functioning of the ASP platform and react proactively on anomalies detected by the automated monitoring system.
This position is based in North Richland Hills, Texas and reports directly to the Managing Members.
Profile
<ul>
<li>Higher educated in IT or equivalent through experience</li>
<li>Knowledge of Automobile or Truck Dealerships and/or dealership management system software is a plus</li>
<li>Knowledge of any CRM software is a plus</li>
<li>Strong customer focus with a desire to deliver a high-quality service</li>
<li>Self-motivated and highly professional with the ability to take ownership and responsibility</li>
<li>Ability to multi-task, work under pressure, and meet tight deadlines</li>
<li>Able to think critically and manage priorities</li>
<li>Team player but able to work autonomously</li>
<li>Polite with good communication skills, both written and verbal</li>
<li>Willing to perform on-call duties in a rotation mode</li>
</ul>
Technical Skills
<ul>
<li>Experience and good knowledge of basic web skills: HTML, CSS, JavaScript</li>
<li>Strong knowledge in Microsoft SQL: Selects, Joins, Stored Procedures, Views</li>
<li>Good knowledge of networking principles: TCP/IP, DNS, SMTP</li>
<li>Experience with Windows desktop/server environments: legacy &amp; modern browsers (IE, Chrome, Edge), file management &amp; transfer services (NTFS, Shares, FTP/FTPS), server components (IIS Web Server)</li>
<li>Familiar with web service technologies: HTTP/HTTPS, SOAP/REST APIs, XML/JSON</li>
</ul>
Offer
We offer you:
<ul>
<li>A full-time interesting job in a fast-growing international company</li>
<li>The opportunity of learning in a stimulating environment with great career opportunities</li>
<li>Competitive salary and benefits based on your experience</li>
<li>Paid vacation &amp; national holidays</li>
<li>Retirement &amp; insurance options</li>
</ul>
Company DescriptionArcadium is a fast-growing North American CRM, Inventory, and Transaction Management company that powers the customer engagement programs of several new truck and trailer franchise dealerships. Join our exciting, fast growing team and enjoy a ground-floor opportunity to have a real impact on the company’s success. 
<h3>Company Description</h3>
Arcadium is a fast-growing North American CRM, Inventory, and Transaction Management company that powers the customer engagement programs of several new truck and trailer franchise dealerships. Join our exciting, fast growing team and enjoy a ground-floor opportunity to have a real impact on the company’s success.

4,072 Remote Customer Support Specialist Jobs