field_job_employment_type

field_job_occupational_field_parents_all

job_organization_name

city

state

<h3>Job Description</h3>
Job DescriptionDescription:
Trax is hiring a Product Specialist to join our growing team in the EMEA region. This position requires a firm understanding of the aviation field working with (or similar to) Technical Records, Engineering, Maintenance and/or Software Implementation to effectively contribute to the training and management of our product. The Product Specialist is responsible for learning our products, assisting in the development of documentation, conducting training, resolving technical and software problems and delivering excellent customer service. Trax is a highly collaborative environment where Product Specialists work very closely with other team members and clients to solve problems. 
 
The Product Specialist will frequently communicate and work alongside our Programming teams, QA, Technical Writing &amp; IT. The role involves excellent communication and technical skills to act as a liaison between our Programming Department and our Airline Customers. 
Requirements:
Key Responsibilities 
<ul>
<li>Act as a liaison between airline customers and programming department by answering phone calls and correspondence (Help Desk function)</li>
<li>Identify, research and resolve technical and software problems</li>
<li>Track and monitor customer issues to ensure a timely response and resolution </li>
<li>Liaison with our Development Department to document customer specifications</li>
<li>Test software program modifications and resolutions to report technical problems</li>
<li>Liaison with Technical Writing Department to develop documentation of new program features</li>
<li>Customer training (on-site or at Trax location). </li>
<li>On-call service for customer emergencies</li>
<li>Manage and coordinate customer projects - oversee implementations with support of our corporate team. </li>
<li>Ability to take on customer implementation projects to ensure smooth delivery of Trax products and services. </li>
<li>Other duties as assigned.</li>
</ul>
 
Qualification Requirements
<ul>
<li>Bachelor’s Degree in Aviation, Business or related field and at least 3-5 years of experience in the aviation field working with (or similar to) Technical Records, Engineering, Maintenance and/or Software Implementations. </li>
<li>Must have experience working with Trax or similar related aviation maintenance software. </li>
<li>Proficiency in the English language with ability to speak multiple languages, preferred. </li>
<li>Outstanding Communication skills – both verbal and written</li>
<li>Must have excellent communication, teamwork and problem-solving skills. </li>
<li>Excellent customer service skills, with ability to deescalate issues and provide solutions for customers. </li>
<li>Attention to customer issues with a sense of urgency to resolve and close to ensure business continuity for customers. </li>
</ul>
Other requirements:
<ul>
<li>This position requires 50%+ of domestic and international travel. </li>
<li>This position may require relocation. </li>
</ul>
Job type: Full time / Salaried
Job Level: Mid-level
Job Location: Remote
Remote: Yes

Product Support Specialist - Aviation IT (EMEA)

<h3>Job Description</h3>
Job Description
Technical Support Specialist
This position requires the ability to work independently to install, maintain, troubleshoot and upgrade client software over the phone, chat and remote sessions and document all relevant activities in a help desk system. Additionally, this position requires the ability to assess user training needs and lead training sessions. It requires the knowledge of networking and a windows environment. Prompt and effective problem-solving and troubleshooting are essential to performing well in this role. Clinical knowledge and the ability to relate information to a customer in a way that is relevant to assisting them in seeing the benefits of the product are an asset.
Examples of Key Duties: (Duties are illustrative and not inclusive and may vary.)
<ul>
<li>Respond to customer inquiries via email, phone, and chat.</li>
<li>Troubleshoot and resolve technical issues related to Core Sound Imaging products.</li>
<li>Assist with product onboarding and co-ordinate training for new users.</li>
<li>Collaborate with the development team to address product bugs and improvements.</li>
<li>Perform new Installations of Core Sound Imaging products on the client machine.</li>
<li>Install, configure and upgrade Core Sound Imaging products.</li>
<li>Troubleshoots problems with client’s hardware and software and how these components work with the client’s modalities.</li>
<li>Understanding of computer networking.</li>
<li>Acts as a technical resource in assisting users to resolve problems with Core Sound Imaging products, equipment's and data.</li>
<li>Communicates effectively with sales, Customer Success and development teams.</li>
<li>Provides clinical knowledge and other SME knowledge to team members.</li>
<li>Updates written documentation to assist level 1 and level 3 support in the future, where required.</li>
<li>Ability to test software and document testing procedures and results.</li>
<li>Performs other duties of a similar nature or level.</li>
</ul>
Qualifications:
Equivalent to completion of 4 years of college-level coursework in computer science, minimum 5 years of technical support experience, information technology or a related field and experience sufficient to successfully perform the essential duties of the job as listed above.
Required Technical Skills:
<ul>
<li>TCP/IP Networking</li>
<li>Firewall, LAN</li>
<li>Software Product Support</li>
<li>Installing product and application in a Windows environment</li>
<li>Windows Networking and Configuration</li>
<li>Ability to use Remote Access Tools</li>
<li>Ability to follow written and verbal instructions</li>
<li>Follows guidelines for technical troubleshooting</li>
<li>Experience with Microsoft Office</li>
<li>Ability to interpret C++ is a PLUS</li>
<li>Knowledge of Linux and SQL basic queries is a PLUS</li>
<li>Knowledge of Imaging Device and PACS configuration would be a PLUS</li>
</ul>
Must be willing to work a shift that ranges from 9:00am to 8:00pm.
Please submit your resume to be considered for this position.
Company DescriptionCompany Overview: Studycast is a provider of a cloud-native platform for viewing, analyzing, and securely sharing diagnostic-quality images to reduce provider and patient costs while improving treatment protocols and overall quality of care. Studycast’s primary product is a radiology Picture Archiving &amp; Communication System (PACS) that is differentiated in its breadth of workflow management tools, extensibility across specialties and care settings, and configurability across imaging modalities and hardware providers. Strong Private Equity Ownership PSG is a growth equity firm that partners with middle-market software and technology-enabled services companies to help them navigate transformational growth, capitalize on strategic opportunities, and build strong teams. Having backed more than 65+ companies and facilitated over 300 add-on acquisitions, PSG brings extensive investment experience, deep expertise in software and technology, and a firm commitment to collaborating with management teams. Founded in 2014, PSG operates out of offices in Boston, Kansas City and London. PSG targets investments in rapidly growing middle market software and technology-enabled service companies. As technology continues to disrupt large segments of the economy, traditional industries are being reshaped by new services that are smarter, faster, and cheaper -- creating a significant number of opportunities to pursue. 
<h3>Company Description</h3>
Company Overview:\r\nStudycast is a provider of a cloud-native platform for viewing, analyzing, and securely sharing diagnostic-quality images to reduce provider and patient costs while improving treatment protocols and overall quality of care. Studycast’s primary product is a radiology Picture Archiving &amp; Communication System (PACS) that is differentiated in its breadth of workflow management tools, extensibility across specialties and care settings, and configurability across imaging modalities and hardware providers.\r\n\r\nStrong Private Equity Ownership \r\nPSG is a growth equity firm that partners with middle-market software and technology-enabled services companies to help them navigate transformational growth, capitalize on strategic opportunities, and build strong teams. Having backed more than 65+ companies and facilitated over 300 add-on acquisitions, PSG brings extensive investment experience, deep expertise in software and technology, and a firm commitment to collaborating with management teams. Founded in 2014, PSG operates out of offices in Boston, Kansas City and London. \r\n \r\nPSG targets investments in rapidly growing middle market software and technology-enabled service companies. As technology continues to disrupt large segments of the economy, traditional industries are being reshaped by new services that are smarter, faster, and cheaper -- creating a significant number of opportunities to pursue.

Technical Support Specialist (On-Site)

<h3>Job Description</h3>
Job Description
About ABC Legal:
ABC Legal Service is proud to be the national leader in service of process. We are growing and are looking for talented new team members to support our growth and solve exciting challenges! We are a team of 400+ with offices in Los Angeles, Oklahoma City, Phoenix, Brooklyn, Chicago, Washington DC, and more. Seattle is our home and headquarters. We've been successful in this unique business for over 40 years and we continue to advance our technology and business processes to remain years ahead of what our competition is able to offer.
Job Overview:
The Court Support team works with courts all throughout the country to ensure that upwards of 100,000+ court filings / month make it back into our system in a timely manner. As part of this team, the Court Support specialist plays a diverse role with a focus on calling / contacting courts, well as understanding how to use court dockets / websites to obtain the information we need. This role requires daily, active communication with court personnel and other team members across all channels (phone calls, e-mails and even live chats!) with the goal of getting documents back from court and into our server's hands. "Bigger picture" communications involve contacting courts for general updates and statuses as courts operations. This position is remote but located in Indiana, Iowa, Wisconsin, North Dakota, Kentucky, Alabama, Florida, Oklahoma, Michigan, North Carolina, South Carolina. 
Key Responsibilities:
<ul>
<li>Reach out to courts on individual orders and general court status updates, including answering questions and resolving issues related to existing orders.</li>
<li>Communicate accurately and professionally through remote voice calls and emails with a positive service attitude while interacting with court personnel, attorneys, and other clients.</li>
<li>Work in Skye (in-house application) to process documents, add informative updates / notes and other data entry tasks with a high degree of accuracy.</li>
<li>Manage consistent in/outgoing phone calls to assist Courts and customers with questions, as well as managing calls from courts &amp; customers.</li>
<li>Relay relevant, updated information from Courts to our process servers and customers as appropriate.</li>
<li>Collaborate with team members to find root causes and process inefficiencies that happen as a document makes its way to and from court.</li>
<li>Navigate &amp; understand court dockets to understand how they communicate case documents and statuses, as well as downloading documents directly + importing into internal application as needed.</li>
<li>Perform other job-related duties as assigned.</li>
</ul>
Qualifications:
<ul>
<li>High school diploma / GED required.</li>
<li>Legal experience preferred.</li>
<li>Prefer 1+ years of customer support / call-center / retail experience in a customer-facing, service oriented position.</li>
<li>Strong communication skills, both written and verbal. </li>
<li>Comfortable working and communicating effectively in a remote environment - using programs such as Teams/ Zoom to make outbound calls, Teams for chats, Outlook for emails.</li>
<li>Comfortable using Microsoft Office suite programs such as Microsoft Outlook, Teams, Excel and Word + other programs such as online Faxes.</li>
<li>Document manipulation experience (PDFs).</li>
<li>Ability to perform repetitive data-entry tasks with accuracy.</li>
<li>Ability to read, write and speak English </li>
<li>Quick learner and willing to learn and grow.</li>
</ul>
We know that a company's success starts with its employees. We also know that an individual's success starts with the right career opportunity. Join our team today!
<ul>
<li>Health, Dental, Vision insurance</li>
<li>401(k) with company matching</li>
<li>Paid time off</li>
<li>7 Paid holidays </li>
<li>4 floating holidays </li>
<li>Employee assistance program</li>
<li>Referral program</li>
</ul>
Starting Pay: $15.00 per hour 
Schedule: Full-time, Monday through Friday

Court Support Specialist

<h3>Job Description</h3>
Job Description
We are looking for a Technical Support Specialist who will help us bring excellent service to our customers by supporting them as they use our software to grow their businesses.
Location
Lancaster PA
Core Responsibilities:
<ul>
<li>Handle technical inbound support calls and tickets</li>
<li>Manage inbound support emails</li>
<li>Manage support tickets in timely manner</li>
<li>Maintain and grow client relationships by providing support, training, information &amp; guidance</li>
<li>Troubleshoot highly technical client facing issues and determine the best path to resolve</li>
<li>Contribute to the team effort by accomplishing results</li>
</ul>
We are looking for someone who is:
<ul>
<li>A team player</li>
<li>Goal and service oriented</li>
<li>Attentive to detail</li>
<li>Adaptable and change-ready in a high demand work environment</li>
</ul>
Specific Qualifications:
<ul>
<li>Have a strong ability to troubleshoot complex issues</li>
<li>Ability to self-teach, research and test to determine the best resolution of support tickets</li>
<li>Aptitude for technology, including strong Windows knowledge and PC hardware basics</li>
<li>Software technical experience</li>
<li>Basic to intermediate networking knowledge</li>
<li>Call center, customer service/business process experience</li>
</ul>
Bonus Qualifications:
<ul>
<li>Financial experience</li>
<li>Experience in Power Automate, Power BI, Power Apps and/or SQL a plus</li>
</ul>
Why join Koble?
<ul>
<li>Join a cohesive team culture that is focused on honoring God and making others successful</li>
<li>Foster healthy professional relationships and further your career</li>
<li>Contribute to helping businesses grow by putting ERP software to work</li>
</ul>
As a member of the Koble team, you'll receive:&nbsp;
<ul>
<li>Remote working options</li>
<li>Health coverage option for individual and family</li>
<li>Dental, vision, short-term and long-term disability options available</li>
<li>SIMPLE IRA plan</li>
</ul>
About Us&nbsp; For 30+ years Koble has been leading the way for small to medium-sized enterprises to manage and grow their businesses. Our customers are the backbone of our communities - from manufacturing to equipment sales/services to distribution - and our team is passionate about working alongside them through ERP software and professional services to help them grow and flourish.&nbsp;&nbsp;&nbsp;
Our culture is built on the foundation of Christian values. We live this out by blessing our customers with our work, honoring each other, and building our communities.&nbsp;&nbsp;
Today we serve hundreds of businesses throughout US and Canada with a team of over sixty employees, and we're growing fast!&nbsp;
Powered by JazzHR
vGmJfIgvSF

Technical Support Specialist

<h3>Job Description</h3>
Job DescriptionRegal Securities is Hiring: Customer Service Specialist Financial Operations &amp; Client Services Full-Time&nbsp;|&nbsp;On Site | Based in Glenview, IL Deliver exceptional support to investors while building your career in financial servicesLaunch Your Finance Career&nbsp; Join Regal Securities, Inc., a trusted broker-dealer with nearly 50 years of experience serving investors worldwide and financial professionals. We’re hiring a Customer Service Specialist&nbsp;to provide exceptional client support, work directly with our trading desk, and help ensure smooth, accurate operations. This is your chance to break into finance, gain hands-on experience, and develop skills that will last a lifetime. You’ll work directly with our experienced trade desk, solve meaningful problems, and learn from a team that blends decades of expertise with cutting-edge technology. Our tech-forward online trading divisions, eOption&nbsp;and Investrade, leverage AI and innovative tools to improve how investors trade stocks, options, ETFs, bonds, and more. If you’re sharp, motivated, and ready to grow your career in a fast-paced, client-focused environment, Regal Securities is the place for you! What You’ll Do
<ul>
<li>&nbsp;Be a point of contact for customers via phone, live chat and email</li>
<li>&nbsp;Handle account changes, payments, and special requests</li>
<li>&nbsp;Support our trading desk team with day-to-day needs</li>
<li>&nbsp;Learn the nuts and bolts of brokerage operations&nbsp;</li>
</ul>
What&nbsp;You Bring
<ul>
<li>Bachelor’s degree, with coursework in finance, economics, and/or accounting</li>
<li>Open to entry-level candidates right out of college or those with 1–3 years of experience in customer service, broker-dealer, or registered investment advisory (RIA) environments</li>
<li>Strong communication and multitasking skills</li>
<li>Drive, professionalism, and a team-first mindset</li>
</ul>
What You Get
<ul>
<li>Company-paid medical, dental, and life insurance</li>
<li>Career growth in a respected national brokerage with growing online trading divisions</li>
</ul>
Work Location
<ul>
<li>This is a full-time, on-site position based in Glenview, Illinois (no remote work). Employees may have the opportunity to transfer to our&nbsp;office in Orlando, Florida.</li>
</ul>
Learn More About Us:
<ul>
<li>Regal Securities: <a href="https://www.regalsecurities.com" target="_blank">https://www.regalsecurities.com</a></li>
<li>eOption: <a href="https://www.eoption.com" target="_blank">https://www.eoption.com</a></li>
<li>Investrade: <a href="https://www.investrade.com" target="_blank">https://www.investrade.com</a></li>
</ul>
This is a chance to start in finance, learn from experienced pros, and see where your talent can take you.&nbsp;&nbsp; Apply Now and start building your future. Regal Securities is an Equal Opportunity Employer offering a full range of competitive benefits.The compensation range for this position is $40K - 55K along with Company paid Medical, Dental, Life/AD&amp;D, LTD, and SIMPLE IRA retirement plan with Company match. &nbsp;
Powered by JazzHR
aNNcTlIkBa

Customer Service Specialist - Financial Operations

<h3>Job Description</h3>
Overview:
Are you detailed oriented with a knack for business to business order management and customer service? KellyConnect® needs your skillset! We’re seeking a Cell Therapy Customer Order Specialist to work at a premier employer centrally located in Horsham, PA. 
 
The Cell Therapy Customer Logistics Specialist is a member of the client organization Customer Service team, in Horsham, PA, reporting to the Sr. Manager, Cell Therapy Order Specialists. The Cell Therapy Customer Logistics Specialist will serve as the primary point of contact for a portfolio of certified treatment sites, assisting the sites’ staff with the CAR-T Treatment orders and logistics. In this capacity, you’ll be the face of the organization to these sites and will be tasked with upholding the quality of service to which they subscribe.
 
Schedule/Compensation Details:
<ul>
<li>Attractive hybrid work solution that offers the best of both worlds</li>
<li>3 days a week onsite, 2 days a week remote</li>
<li>Hours: 11:45am-8pm</li>
</ul>
MUST RESIDE IN OR NEAR HORSHAM, PENNSYLVANIA
<ul>
<li>Competitive pay rate- $25.75</li>
</ul>
Why should you apply:
<ul>
<li>Medical and dental benefits</li>
<li>Opportunity to gain valuable experience.</li>
<li>Enjoy a positive and supportive work environment.</li>
<li>Paid training to ensure you have the skills &amp; knowledge to succeed.</li>
</ul>
 
Responsibilities:
What’s a typical day as a Customer Order Specialist? You’ll be responsible for:
<ul>
<li>Order and Case Management. You’ll be the point person for a select number of treatment sites, fielding and/or responding to inquiries regarding the cilta-cel treatment ordering process and all associated logistics.</li>
<li>Issue Resolution. Many order management activities can be handled independently by the treatment site via our online portal. However, if additional assistance is needed to resolve a problem or address a special need, then you serve as their expert order management resource.</li>
<li>Proactive Support. Proactively work with your assigned treatment sites to advise them of any concerns or issues that you discover as part of your routine monitoring of their treatment orders. Help the site resolve any order related problems that may arise.</li>
<li>Cross-functional collaboration. While we strive for “one and done” handling of customer requests, given the complex nature of CAR-T, some queries will require you to coordinate with other parties both inside and outside of the organization.</li>
<li>Site performance monitoring. Work with internal colleagues to monitor site performance and help find opportunities for operational improvements in the end to end order management journey (from enrollment to infusion) of the cilta-cel therapy.</li>
<li>Site Education: Upon request, provide treatment sites with educational materials around the end to end order fulfillment process for cilta-cel.</li>
<li>Site Certification: Assist new treatment sites who wish to offer the cilta-cel therapy with on-boarding onto the ordering platform, including but not limited to, establishing and maintaining account information for these sites in our order management system, and monitoring certification status.</li>
</ul>
 
Qualifications:
This job might be an outstanding fit if you meet the following:
<ul>
<li>Education: An Associate’s degree with at least 2 years of experience, or a Bachelor’s degree, is required.</li>
<li>Work Experience. A minimum of 3+ years of work experience in the healthcare industry is required. A mix of experiences across the following areas is preferred:</li>
<li> Manufacturing / Supply Chain</li>
<li>Clinical Trial Coordination / Site Management</li>
<li>Finance / Trade Process Planning</li>
<li>Customer Service / Customer Call Center</li>
<li>Academic or Large Treatment Site</li>
<li>Oncology, CAR-T, or Cell &amp; Gene Therapy Experience</li>
<li>Communication. Excellent oral and written communication skills, including the ability to manage conflict and defuse difficult situations.</li>
<li>Collaboration. Effectively work in a team environment that will require you to coordinate activities and build partnerships across multiple internal/external organizations.</li>
<li>Resourcefulness. Skilled in problem solving &amp; using personal knowledge and any other available resources to work through ambiguous situations, resolve problems for customers and ensure their satisfaction.</li>
<li>Accountability. Demonstrates excellent case management skills. Eager to take ownership, be proactive, and see customer inquiries resolved through to their end.</li>
<li>Flexibility. Can dynamically adjust priorities due to changing circumstances. An agile learner who is comfortable operating in complex environments and shielding customers from that complexity.</li>
<li>Travel. This position is based in Horsham, Pennsylvania and may require up to 10% travel to other locations for business meetings.</li>
</ul>
 
 
About Kelly

Work changes everything. And at Kelly, we’re obsessed with where it can take you. To us, it’s about more than simply accepting your next job opportunity. It’s the fuel that powers every next step of your life. It’s the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life—just ask the 300,000 people we employ each year.

Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly’s Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
 
Acerca de kelly
El trabajo lo cambia todo. Y en Kelly, estamos obsesionados con dónde te puede llevar. Para nosotros, se trata de algo más que simplemente aceptar su próxima oportunidad laboral. Es el combustible que impulsa cada próximo paso de tu vida. Es el efecto dominó que cambia y mejora todo para su familia, su comunidad y el mundo. Es por eso que, aquí en Kelly, estamos dedicados a brindarle oportunidades ilimitadas para enriquecer su vida; solo pregúntele a las 300,000 personas que empleamos cada año.
 
Kelly Services se enorgullece de ser un empleador que ofrece igualdad de oportunidades de empleo y acción afirmativa. Damos la bienvenida, valoramos y aceptamos la diversidad en todos los niveles y estamos comprometidos a construir un equipo que incluya una variedad de orígenes, comunidades, perspectivas y habilidades. En Kelly, creemos que cuanto más inclusivos seamos, mejores servicios podemos brindar. Las solicitudes de adaptaciones relacionadas con nuestro proceso de solicitud pueden dirigirse al Centro de conocimiento de recursos humanos de Kelly. Kelly cumple con los requisitos de las leyes locales y estatales de Oportunidad Justa de California. Una condena no excluye automáticamente a las personas del empleo.

Customer Order Specialist (Cell Therapy)

<h3>Job Description</h3>
Event Coordinator &amp; Sales Support Specialist
Location: Solana Beach, CA (Hybrid)
Travel: Up to 50%
Reports To: Dave Musil, Managing Partner
 
 
Position Overview
We are seeking a detail-oriented, highly organized Event Coordinator &amp; Sales Support Specialist to join our team. This role balances sales support, event planning, project management, and portfolio maintenance. The ideal candidate thrives in a fast-paced environment, is comfortable juggling multiple priorities, and serves as the central link between sales, clients, and internal teams.
Work Structure: This is a hybrid position. The successful candidate will work full-time onsite in Solana Beach, CA for the first several months for onboarding and training. After that, the role transitions to 50% remote work, when not traveling for events and trade shows.
 
 
Key Responsibilities
Paperwork Processing
<ul>
<li>Prepare and organize sales documents, including proposals, contracts, and reports.</li>
<li>Complete customer-facing paperwork such as new item forms, deviations, and related requests for the sales team.</li>
</ul>
Salesforce, Data Aggregator &amp; Google Drive
<ul>
<li>Manage internal projects by assigning tasks with due dates and keeping teams accountable.</li>
<li>Complete and distribute weekly Salesforce Opportunity and Event Reports for brands.</li>
<li>Generate brand-specific sales reports using the company’s Data Aggregator.</li>
<li>Maintain organized and up-to-date sales records and files.</li>
<li>Assisting the leadership team with managing their salesforce.</li>
</ul>
Trade Show &amp; Event Coordination
<ul>
<li>Track leads, opportunities, and customer information in Salesforce; route leads to appropriate sales managers.</li>
<li>Schedule meetings, calls, and follow-ups tied to internal projects and events.</li>
<li>Travel as needed to support trade shows, events, and promotions.</li>
<li>Serve as the liaison between sales reps, clients, and internal teams.</li>
<li>Oversee event logistics, including timelines, budgets, vendors, and venues.</li>
<li>Book trade show booths up to one year in advance, coordinating with organizers and internal stakeholders.</li>
<li>Manage event setup: brand samples, décor, promotional materials, and staffing.</li>
<li>Handle event registration, guest lists, and on-site check-ins.</li>
<li>Track event-specific P&amp;L, negotiate contracts, and ensure budget compliance.</li>
<li>Provide post-event reports, feedback, and actionable insights.</li>
<li>Support marketing and sales by ensuring events align with company goals.</li>
<li>Troubleshoot and resolve on-site event issues quickly and effectively.</li>
</ul>
Portfolio Deck Creation &amp; Maintenance
<ul>
<li>Update portfolio decks automatically when brands are added or removed.</li>
<li>Maintain decks by categorization (e.g., minority-owned, specialty).</li>
<li>Create distributor decks and customized client decks as needed.</li>
</ul>
Miscellaneous
<ul>
<li>Process client requests quickly and accurately.</li>
<li>Provide general team support and assist where needed.</li>
</ul>
 
 
Qualifications
<ul>
<li>Bachelor’s degree preferred.</li>
<li>1–3 years of experience managing multiple priorities in a fast-paced environment.</li>
<li>Strong organizational skills and exceptional attention to detail.</li>
<li>Proficiency in Microsoft Office (Excel, PowerPoint, Word).</li>
<li>Experience with CRM systems (Salesforce strongly preferred).</li>
<li>Ability to travel up to 50%.</li>
<li>Clear, professional communication skills with a proactive, problem-solving mindset.</li>
<li>Strong team-first attitude and ability to adapt quickly.</li>
</ul>
 
 
Skills &amp; Attributes
<ul>
<li>Project management and deadline accountability.</li>
<li>Data analysis and reporting comfort (Salesforce, data tools, Google Drive).</li>
<li>Event management, budgeting, and vendor coordination experience.</li>
<li>Creativity and precision in sales/portfolio deck creation.</li>
<li>Calm under pressure with the ability to resolve on-site issues effectively.</li>
</ul>

Event Coordinator and Sales Support Specialist

<h3>Job Description</h3>
Job Description
About ABC Legal Services:
ABC Legal Service is proud to be the national leader in service of process. We are growing and are looking for talented new team members to support our growth and solve exciting challenges!
We are a team of over 700 with offices in Los Angeles, Oklahoma City, Phoenix, Brooklyn, Chicago, Washington DC, and more. Seattle is our home and headquarters. We've been successful in this unique business for over 30 years and we continue to advance our technology and business processes to remain years ahead of what our competition is able to offer.
Job Overview:
The Customer Support Specialist addresses and resolves all customer questions and issues and provides the best customer experience possible. This role corrects errors, follows up with process servers, moves orders along and provides information and updates. The Customer Support Specialist works with other teams to ensure all necessary tasks are completed on orders. This customer-focused role requires diplomacy, the ability to think on your feet and keep a cool head while juggling many priorities at once. This position is remote but must be located in Indiana, Iowa, Wisconsin, North Dakota, Kentucky, Alabama, Florida, Oklahoma, Michigan, North Carolina, South Carolina (Remote).
Key Responsibilities:
<ul>
<li>Respond to customer support tickets, including answering questions and resolving issues related to existing orders</li>
<li>Manage high-volume phone calls to assist customers with existing orders and assist new customers with how to place new orders online</li>
<li>Respond to emails and address questions and concerns from customers, internal department queries relating to orders or payment on orders and process servers in the field</li>
<li>Document issues in Confluence</li>
<li>Visit court dockets for information on case filing and occasionally pull filed papers</li>
<li>Perform other job-related duties as assigned</li>
</ul>
Qualifications:
<ul>
<li>High school diploma or GED required; 1-3 years of customer support or call center experience assisting customers over the phone</li>
<li>Technology Driven; Experience using computer programs such as Microsoft Outlook, Excel and Word, PDF Editor and phone systems preferred</li>
<li>Document manipulation experience</li>
<li>Ability to read, write, and speak English </li>
<li>Ability to transcribe information, review an order, investigate issues and implement solutions</li>
<li>Ability to perform repetitive tasks with accuracy</li>
<li>Ability to maintain a high level of work product in often stressful situations</li>
<li>Ability to anticipate issues and circumvent them</li>
<li>Ability to implement new processes and changes and improve performance</li>
<li>Typing speed of at least 55 wpm</li>
</ul>
We know that a company's success starts with its employees. We also know that an individual's success starts with the right career opportunity. Join our team today!
<ul>
<li>Health, Dental, Vision insurance</li>
<li>401(k)</li>
<li>Disability insurance</li>
<li>Employee assistance program</li>
<li>Paid time off</li>
<li>7 Paid holidays </li>
<li>4 floating holidays </li>
<li>Referral program</li>
</ul>
Starting Pay: $15.00 to $17.00
Schedule: Full-time, Monday thru Friday, 7- 4 PST

Customer Service Representative (Remote)

<h3>Job Description</h3>
Job DescriptionSalary: $20.15, $20.96, $21.79 Based on Experience. 
Summary: Assists the programs teams by providing day-to-day administrative support to program admin staff, consumers, and direct support professionals as applicable. Works cooperatively with other program staff, outside agencies, DSPs, and organizational leadership regarding programmatic needs and support. This position reports to the Program Director.
Engagement in the mission of Access Alaska and the Five Core Services:
<ul>
<li>Independent Living Skills Training</li>
<li>Peer Support</li>
<li>Information &amp; Referral</li>
<li>Self &amp; Systems Advocacy</li>
<li>Transition</li>
</ul>
Essential functions: Reasonableaccommodation may be provided to enable individuals with disabilities to perform essential functions. 
<ul>
<li>With supervision from the Program Director, this position provides administrative support to programs teams to allow for efficient delivery of services.</li>
<li>Assist with the biweekly Consumer Directed Personal Care Services (CDPCS) time sheet process, to include corrections, processing, and DSP follow up.</li>
<li>Assists with the preparation of required paperwork for consumer intakes, 6 months visits, and renewals. This includes in-house paperwork for all programs, and other required documents as defined by Senior and Disability Services (SDS), other funders or oversight entities.</li>
<li>Establishes and maintains positive professional relationships with coworkers, Consumers and their relatives, guardians, representatives, Care Coordinators and community agencies and programs.</li>
<li>Ensure that any information necessitating a report to Adult Protective Services or a Critical Incident Report to SDS is done within the required timeframe.</li>
<li>Maintains all databases with accurate consumer information; updates Consumer/DSP lists regularly; inputs and maintains CIL Suite and Therap database information.</li>
<li>Therap database tasks include set up consumer and DSP profiles, caseloads, and timesheets.</li>
<li>Assists with DSP hiring, onboarding, and orientations as needed.</li>
<li>In partnership with Human Resources, monitor BCU and CPR renewals and assure that qualifications are up to date and compliant.</li>
<li>Assist with DSP evaluations and work availability.</li>
<li>Assist with DSPs Therap support, training, and corrections.</li>
<li>Assists in the review of timesheets to make sure that the SLA is followed appropriately, including that the DSP has not worked overtime or unauthorized hours.</li>
<li>Conduct follow-up calls to DSPs with incomplete or problematic timesheets when needed.</li>
<li>Printing and mailing of timesheets and other business-related correspondence.</li>
<li>Attend and participate in Programs staff meetings as scheduled.</li>
<li>Maintains program tracking spreadsheets including but not limited to tracking renewals, 6-month visits, and others. Will maintain regular communication with the Statewide Program Managers on any trends.</li>
<li>Preparing program paperwork and consumer paperwork as far as possible to support program associates, independent living advocates, and program managers.</li>
<li>Providing support with Service Authorization extensions and renewed authorization date check-ins. Making appropriate contacts and working alongside program staff and program managers to ensure these are processed in a timely fashion.</li>
<li>Recurring Medicaid eligibility checks for consumers.</li>
<li>Assistance with VA renewals and reports as needed.</li>
<li>Serves as a point of contact for Therap troubleshooting and training. Works alongside the Administrative Support Specialist to participate in and facilitate training related to Therap for program admin staff and DSPs.</li>
<li>Assisting with maintaining and updating consumer E-Files across programs monthly. Ensuring all required components are present in preparation for recurring file audits.</li>
<li>Assist with CIL Suite corrections.</li>
<li>Data maintenance and entry into State of Alaska Systems.</li>
<li>Other duties as assigned.</li>
</ul>
Required education: High school or general education development (GED) diploma.
 
Positions requirements: Mustbe 18 years of age or older, Min 2 years of Customer Service in the health and Human services field or like field, Experience serving Senior and/or individuals with disabilities, Administrative paperwork processing, data tracking to include use of Excel spreadsheets and data entry into database systems have a current- valid driver license, car insurance, and reliable transportation, able to lift (10 to 25 lbs.) repetitively, highly proficient with Microsoft Office Suite to include Excel, Word, and Outlook. Be a self-starter and able to work independently but also collaboratively as a member of a team. Must have the ability to organize, prioritize and meet deadlines, must comply with all Policies and procedures related to HIPAA and Confidentiality.
Preferred skills and Knowledge: Interest in working with a community-based agency serving Seniors and individuals with disabilities. Working Knowledge of CIL Suite, Direct Secure Messaging, Harmony, and Therap Databases. Familiarity with Support Plans.
 
Required skills: Confidentiality, excellent customer service skills, integrity, dependability, teamwork, creativity, problem solving, critical thinking, adaptability, organization, willingness to learn, empathy, professionalism.
 
Work environment: In Office and Remote after 6 months
Physical demands: Reasonable accommodation may be provided to enable individuals with disabilities to perform physical demands.
While performing the duties of this job, the employee is required to walk, stand, sit, bend, kneel, squat, and verbally communicate in person, by phone and telecommunications. The employee will be required to regularly lift, move, carry, and load items weighing 10-25 lbs., use hands, fingers and wrists for repetitive movements such as grasping, manipulating of objects tools or controls. Specific Vision abilities required by this job include close vision, vision a few feet away, peripheral vision depth perception and the ability to adjust focus.
Equipment Used: Office Equipment, Computer, Android Phones, Printer/Fax/Scanner.
 
Position Type:Full Time, Non-Exempt.
 
Work Hours: Monday through Friday 8-5
 
Working Authorization: All positions at Access Alaska Inc. require a State of Alaska and Federal Name base and fingerprint background check prior to employment. This process must result in an initial Provisional Approval, followed by a full Five (5) Year Approval.
 
Expectations: Actively support our mission and our consumer directed approach to providing programs and services. Commitment to and capable of working in a collaborative, cross-organizational team environment. Maintain Confidentiality Integrity Professionalism Excellent Work Ethic Support of AAIs Mission Vision and Values
 
Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this position, responsibilities and activities may change at any time with or without notice.

Program Support Specialist

<h3>Job Description</h3>
Job DescriptionSalary: $47,500 
Tech Support Specialist Remote to Start Savannah, GA Office in 1.52 Years Full-Time | Stable | Career-Focused
Looking for More Than Just a Job? Build a Career With Us.
 
Are you a tech-savvy problem solver with a strong work ethic and a passion for helping people? Were looking for a Tech Support Specialist who lives in or around Savannah, Pooler, or surrounding areassomeone whos ready to make a real impact, not just answer phones.
This is more than a support role it's an opportunity to grow with a company that values reliability, accountability, and ambition. Youll begin working remotely, then transition into our brand-new Savannah headquarters in the next 1.5 to 2 years. If you're looking for long-term stability, strong leadership, and a team that truly supports one another, we want to hear from you.
 
 What Youll Do:
<ul>
<li>Deliver exceptional support via phone, chat, and emailyou're often the person our customers trust most.</li>
<li>Walk customers through hardware troubleshooting and part replacements with clarity and confidence.</li>
<li>Handle challenges with gracede-escalate, problem-solve, and follow through.</li>
<li>Use multiple systems and screens to keep pace in a fast-moving environment.</li>
<li>Keep detailed records and document resolutions accurately.</li>
<li>Bring your voice to the tablecollaborate with a close-knit team to continuously improve.</li>
<li>Stay engaged and accountableyou meet deadlines and exceed expectations.</li>
</ul>
 
 What You Bring:
<ul>
<li>5+ years of experience in customer service, tech support, or a call center environment.</li>
<li>A quiet, distraction-free home office (you take your work seriously).</li>
<li>Exceptional written and verbal communicationyou know how to guide and reassure.</li>
<li>A reputation for reliability and professionalismyou show up, follow through, and lead by example.</li>
<li>Confidence in multitasking and using multiple monitors.</li>
<li>The ability to explain mechanical processes in a way anyone can understand.</li>
<li>Bonus: Basic knowledge of electrical systems and wiring.</li>
<li>A team-first mindset and a hunger to grow personally and professionally.</li>
<li>Willingness to travel for training and team-building when needed.</li>
</ul>
 
 What Youll Gain:
<ul>
<li>Competitive compensation and long-term career stability.</li>
<li>A chance to work from home for nowthen help shape our new Savannah-based HQ.</li>
<li>A tight-knit, supportive culture where your work ethic is recognized and rewarded.</li>
<li>Ongoing training, coaching, and developmentwere invested in your success.</li>
</ul>
 
If you're ready to bring your best every day and be part of something you're proud of, wed love to meet you.
Apply today and lets build something greattogether.
 
 
 
Especialista en Soporte Tcnico Trabajo Remoto al Inicio Oficina en Savannah, GA en 1.52 Aos Tiempo Completo | Estable | Enfocado en Carrera
Buscas ms que un simple empleo? Construye una carrera con nosotros.
Eres una persona hbil en tecnologa, resolutiva, con una fuerte tica de trabajo y pasin por ayudar a los dems? Estamos buscando un Especialista en Soporte Tcnico que viva en Savannah, Pooler o reas cercanasalguien que est listo para generar un impacto real, no solo contestar llamadas.
Este es ms que un puesto de soporte: es una oportunidad de crecer dentro de una empresa que valora la confiabilidad, la responsabilidad y la ambicin. Comenzars trabajando de manera remota, y despus te integrars a nuestra nueva sede en Savannah en los prximos 1.5 a 2 aos. Si buscas estabilidad a largo plazo, un liderazgo slido y un equipo que realmente se apoya mutuamente, queremos conocerte.
Lo que Hars:
<ul>
<li>Brindar un soporte excepcional por telfono, chat y correo electrnicosers la persona en la que nuestros clientes ms confan.</li>
<li>Guiar a los clientes en la solucin de problemas de hardware y reemplazo de piezas con claridad y seguridad.</li>
<li>Manejar los desafos con profesionalismodesescalar, resolver y dar seguimiento.</li>
<li>Utilizar mltiples sistemas y pantallas para mantener el ritmo en un entorno dinmico.</li>
<li>Mantener registros detallados y documentar las soluciones con precisin.</li>
<li>Aportar tu vozcolaborar con un equipo unido para mejorar continuamente.</li>
<li>Mantenerte comprometido y responsablecumplir plazos y superar expectativas.</li>
</ul>
Lo que Aportars:
<ul>
<li>5+ aos de experiencia en servicio al cliente, soporte tcnico o en un centro de llamadas.</li>
<li>Una oficina en casa tranquila y libre de distracciones (te tomas tu trabajo en serio).</li>
<li>Comunicacin escrita y verbal excepcionalsabes guiar y dar confianza.</li>
<li>Una reputacin de confiabilidad y profesionalismocumples, das seguimiento y predicas con el ejemplo.</li>
<li>Confianza para trabajar con mltiples tareas y monitores.</li>
<li>Capacidad de explicar procesos mecnicos de manera sencilla.</li>
<li>Plus: conocimientos bsicos de sistemas elctricos y cableado.</li>
<li>Una mentalidad de trabajo en equipo y ganas de crecer personal y profesionalmente.</li>
<li>Disponibilidad para viajar cuando se requiera, ya sea para entrenamientos o actividades de integracin.</li>
</ul>
Lo que Ganars:
<ul>
<li>Compensacin competitiva y estabilidad profesional a largo plazo.</li>
<li>La oportunidad de trabajar desde casa por ahoray luego ayudar a formar nuestra nueva sede en Savannah.</li>
<li>Una cultura unida y de apoyo, donde se reconoce y recompensa tu tica de trabajo.</li>
<li>Capacitacin, mentora y desarrollo continuoestamos comprometidos con tu xito.</li>
</ul>
Si ests listo para dar lo mejor de ti cada da y formar parte de algo de lo que estars orgulloso, nos encantara conocerte.
Postlate hoy y construyamos algo grandiosojuntos.

3,789 Remote Customer Support Specialist Jobs