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<h3>Job Description</h3>
Job Description
If you got into healthcare to make a difference, you're in the right place. We're looking for a values-driven, mission-focused, dynamic Patient Outreach Specialist who is passionate about working with seniors (and their families), especially those navigating challenges with dementia. Someone who is searching for a workplace and culture that is as committed to them as they are their patients. If that's you, read on!
What's Rippl?
At Rippl, we are a passionate, impatient, slightly irreverent, people-obsessed group of optimists &amp; doers intent on building a movement to bring dementia care to our aging population. We believe there is no more noble mission than caring for people at this critical stage of life, and we're ready to take action. 
We're reimagining what dementia care for seniors can be. By leveraging an obsession with supporting our clinicians, a new care model and disruptive technology, we are pioneering an entirely new way to democratize senior access to high quality, wrap-around dementia care, for seniors and their families and caregivers. Helping them stay healthier, at home longer, and out of the ER and hospital.
Our Mission
The Rippl Mission is to enable more good days for those living with dementia and their families. 
Our Core Values 
At Rippl, we live and breathe a set of shared, core values that help us build the best team to serve our patients, families and caregivers. 
We're fed up. Today's dementia care isn't working. Too many families are struggling to find the support they need, and too many seniors are left without the care they deserve. We know it can be done better—so we're doing it.
We're changemakers. We're pioneering a new, better care model that actually works for people living with dementia and their families. We use evidence-based care, technology, and human connection to deliver the support that people need—when and where they need it. And we're proving it works.
We're in a hurry. The need for high-quality dementia care has never been greater. The number of people living with dementia is growing at an unprecedented rate. Families need help now, and we refuse to wait.
We start with yes. We don't let barriers stop us. When faced with a challenge, we figure it out—together. We're problem-solvers, innovators, and doers who find a way to make things happen for the people who need us.
We care for those who care for others. Great care starts with the people delivering it. We are obsessed with supporting our care team—because when they feel valued and empowered, patients and caregivers get the care they deserve.
Join the movement
We're looking to find other changemakers who are ready to join our movement.
The Role:
The Patient Outreach Specialist serves as the initial point of contact for individuals who may be experiencing memory and brain health changes but have not yet been diagnosed or engaged in care. This role conducts proactive outreach to patients or caregivers identified through our partners and initiates brief conversations aimed at identifying needs and introducing Rippl's dementia care model.
Essential Functions: 
<ul>
<li>Reach out to new potential patients and caregivers who have not yet engaged with Rippl, using empathy and warmth to introduce our services.</li>
<li>Administer brief dementia-related screeners to assess the potential need for further evaluation or support.</li>
<li>Educate individuals about Rippl's mission and dementia care programs, emphasizing the support we offer for both patients and caregivers.</li>
<li>Encourage enrollment when appropriate and schedule initial clinical appointments with the Rippl care team.</li>
<li>Accurately document outreach efforts, screening responses, and next steps in Salesforce and the electronic health record (Athena).</li>
<li>Coordinate with various teams to ensure a seamless transition into care for those who enroll.</li>
<li>Meet or exceed targets for engagement, screening completion, documentation quality, and conversion to care.</li>
</ul>
 
Qualifications:
<ul>
<li>Passion for working with seniors, their families and caregivers</li>
<li>2+ years experience in a healthcare environment required </li>
<li>Experienced in patient outreach, engagement, intake, medical reception and/or customer service </li>
<li>Proficiency in various systems such as Google Suite, Salesforce, Athena (EHR), and cloud based telephony systems</li>
<li>Knowledge of medical and behavioral health terminology</li>
<li>Exceptional interpersonal, customer service, problem-solving and conflict resolution skills</li>
<li>Comfortable in a high speed, ever changing, start-up environment</li>
<li>Strong verbal and written communication skills</li>
<li>Excellent organizational and multitasking skills </li>
<li>Ability to connect and build relationships with people from diverse backgrounds</li>
<li>Access to high-speed, reliable internet and a secure, private workspace conducive to confidentiality required</li>
</ul>
What's in it for you 
<ul>
<li>Development, mentoring and training programs designed to help you chart your dream career and make sure you are learning everything you need to know as you gain more responsibility </li>
<li>Fast growth company with opportunities to take on more responsibility or develop into new roles</li>
<li>Flexible work environment and the opportunity to work from home</li>
<li>Competitive compensation </li>
<li>401(k) plan with a company contribution </li>
<li>Medical, Dental and Vision coverage for you and your family</li>
<li>Life insurance and Disability</li>
<li>Remote Work stipend</li>
<li>Generous Paid Time Off </li>
</ul>
Pay Range Details
The pay range(s) below are provided in compliance with state specific laws. Pay ranges may be different in other locations. Exact compensation may vary based on skills, experience, and location.
Role: Range is $17 - $23/hr depending on experience 
We are going to make some very big waves starting with a small Rippl - come join us!

Patient Outreach Specialist (Remote)

<h3>Job Description</h3>
Job Description
The HVAC Service Support Specialist provides technical support to contractors, distributors, engineers, and end users for Daikin’s US domestic product lines.  Provides pre and post-sales technical support including equipment troubleshooting and applications assistance via telephone and email.    
Note: This is not an information technology, or software opportunity. Ideal candidate must have worked in HVAC service, installations, repair, etc.
May include: 
<ul>
<li>Provide prompt and courteous responses to calls coming into the Technical Support Center hotline  </li>
<li>Provide pre and post-sales technical support via telephone and email  </li>
<li>Assist Reps, Distributors, and Contractors in troubleshooting and in the application of Daikin equipment, connection ratio, capacity de-rates, and equipment selection  </li>
<li>May conduct virtual modeling for troubleshooting and provide resolution  </li>
<li>Log all calls and incidents into the CRM module to track information by customer, model number, and project  </li>
<li>Upon request, provide information such as submittal drawings, wiring diagrams, capacity tables, clearances, piping recommendations based on piping rules, or other information as published in Daikin’s equipment literature.  </li>
<li>Assist the Manager in the distribution of requests for field visits and training to the appropriate Daikin Service Representative  </li>
<li>Follow up on customer inquiries to ensure job completion and job satisfaction  </li>
</ul>
<ul>
<li>Provide selection software support  </li>
</ul>
<ul>
<li>Help explain control-related questions  </li>
<li>Perform additional projects/duties to support ongoing business needs. </li>
</ul>
Nature &amp; Scope:
<ul>
<li>Applies practical knowledge of job area typically obtained through advanced education and work experience </li>
<li>Encouraged to seek continuous improvements </li>
</ul>
<ul>
<li>Performs a range of mainly straightforward assignments </li>
</ul>
<ul>
<li>Works independently with general supervision </li>
<li>Problems faced are difficult but not typically complex </li>
</ul>
Knowledge &amp; Skills:
<ul>
<li>Excellent communication and interpersonal skills to interact effectively with diverse client group  </li>
<li>Ability to troubleshoot in-depth service issues via phone  </li>
</ul>
<ul>
<li>Ability to read, analyze, and interpret technical business periodicals, professional journals, and technical procedures  </li>
</ul>
<ul>
<li>Ability to write reports, business correspondence, and procedure manuals  </li>
</ul>
<ul>
<li>Ability to read and edit technical drawings/prints  </li>
<li>Ability to effectively present information and respond to questions from management, clients, and customers  </li>
<li>Ability to work in a technically dominated environment: engineering, contracting, and construction. Trades and ability to absorb and commit technical information to knowledge quickly  </li>
<li>Ability to anticipate and solve practical problems and resolve issues  </li>
</ul>
<ul>
<li>Self-starter with the ability to work both independently and within a team  </li>
</ul>
<ul>
<li>Ability to effectively communicate ideas and properly describe problems and solutions  </li>
</ul>
<ul>
<li>Ability to effectively handle multiple tasks, time management, and prioritization skills  </li>
</ul>
<ul>
<li>Well-developed planning, organization, analytical, and decision-making skills  </li>
</ul>
<ul>
<li>Proficient computer skills, such as Excel and PowerPoint, Word (MS Office)  </li>
<li>Ability to produce clear, timely, and concise documentation and have well-developed problem-solving skills  </li>
</ul>
<ul>
<li>Ability to apply good judgment, strong work ethic, and integrity on the job. </li>
</ul>
Competencies:
Experience:
<ul>
<li>3-5 years of experience in the HVAC field or a technical support role </li>
<li>HVAC installation and/or repair experience STRONGLY PREFERRED</li>
</ul>
Education/Certification:
<ul>
<li>High School Diploma or GED Equivalent  </li>
</ul>
<ul>
<li>Vocational Certification / Degree preferred </li>
</ul>
People Management: No 
Physical Requirements / Work Environment:
<ul>
<li>Must be able to perform essential responsibilities with or without reasonable accommodations </li>
<li>Required regularly to sit, talk, and listen  </li>
</ul>
<ul>
<li>Required to stand, walk, use hands to pick up, handle or feel and reach with arms  </li>
<li>Ability to read and analyze written information on a computer terminal. Close vision and the ability to adjust focus are necessary  </li>
<li>Must be able to travel on business occasionally or work beyond normal work hours as necessary  </li>
<li>Must be able to lift boxes and/or equipment of up to 30 pounds  </li>
</ul>
<ul>
<li>Working Conditions –noise level in the work environment is usually quiet to moderate  </li>
</ul>
Hybrid = Must be in office a minimum three days weekly (possibly one to two days remote)
Reports To: 
<ul>
<li>SUPERVISOR OF TECHNICAL SUPPORT CENTER </li>
</ul>
Qualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States. The Company provides equal employment opportunity to all employees and applicants regardless of a person’s race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.

Technical Support Specialist

<h3>Job Description</h3>
Job DescriptionFinalsite is the first community relationship management platform for K-12 schools, transforming how schools attract students, engage families, build community — and thrive. More than 7,000 schools and districts worldwide trust Finalsite’s integrated platform for their websites, communications, mobile apps, enrollment, and marketing services. Finalsite is headquartered in Glastonbury, CT, USA with employees who work remotely in nearly every state in the U.S. as well as Europe, South America, and Asia. For more information, please visit <a href="http://www.finalsite.com" target="_blank">www.finalsite.com</a>. VISIONFinalsite will transform the way school communities engage with their schools. SUMMARY OF THE ROLE
The Data Support Specialist serves an essential role, meeting the data needs of clients through ticketing, phone, and chat channels. Data Support Specialists work to educate and empower, troubleshoot issues, and implement solutions for clients. Data Support Specialists work to ensure the data is accurate and up-to-date for our customers across all of our platforms.
LOCATION
100% Remote - Anywhere within the US
RESPONSIBILITIES
<ul>
<li>
Support clients by researching, resolving and recording data-related questions, tasks, and issues across Finalsite’s software platforms
</li>
<li>
Perform data sanitization, verification, import, and export functions across our products
</li>
<li>
Create, Execute, and Modify SQL scripts to resolve issues, optimize database calls, and perform data integration with third party systems, such as Student Information Systems.
</li>
<li>
Perform system management and automation tasks using Python and Shell scripts.
</li>
<li>
Coordinate and conduct phone or Zoom meetings to collaborate with clients and resolve escalated concerns.
</li>
<li>
Maintain, troubleshoot, and modify software that interact with third party APIs in the pursuit of data integration
</li>
<li>
Work closely with clients to advise and educate on best practices to ensure secure, efficient and sustainable data solution
</li>
<li>
Attend daily standup and escalation meetings, and other team meetings as assigned.
</li>
<li>
Collaborate with Data Integration Engineers to ensure our integrations, authentications, and SSOs function as expected
</li>
<li>
Stay informed on the best practices and functionality across Finalsite’s integration partners
</li>
<li>
Stay up to date (through software update blogs, new help center articles, and training) on new product features and improvements, as well as web trends.
</li>
<li>
Troubleshoot, investigate, and create detailed software bug reports, and product enhancement requests.
</li>
<li>
Strengthen the Finalsite brand by exhibiting excellence in product knowledge and customer service.
</li>
<li>
Assist with Product Support backlog, as volume dictates.
</li>
</ul>
QUALIFICATIONS AND SKILLS
<ul>
<li>
Associate’s or Bachelor’s degree preferred, or commensurate experience.
</li>
<li>
Advanced knowledge of Excel or Google Sheets functionality
</li>
<li>
Experience with websites built via content management systems (Wordpress, Squarespace, Wix, Weebly, Joomla, etc.) preferred.
</li>
<li>
Working knowledge of SQL
</li>
<li>
Familiarity with Windows or UNIX basic administration
</li>
<li>
Working knowledge of the Python programming and various scripting languages
</li>
<li>
Ability to work with various protocols such as: HTTP, HTTPS, FTP, SFTP, and REST
</li>
<li>
Experience working with APIs preferred.
</li>
<li>
Exceptional attention to detail, excellent work ethic and drive, great interpersonal skills, team oriented, and demonstrated problem solving skills
</li>
<li>
Demonstrated ability to work with geographically distributed virtual teams and to build relationships with internal and external organizations
</li>
<li>
Demonstrated time management and prioritization skills, and ability to manage expectations effectively when handling multiple assignments simultaneously with competing deadlines
</li>
<li>
Proven ability to learn new technologies as needed.
</li>
<li>
Fluency in written and spoken English; comfortable relaying technical information to non-technical clients.
</li>
<li>
Ability to multitask and maintain patience when faced with challenging situations.
</li>
<li>
Prior customer service or technical support experience (2-5 years) preferred.
</li>
<li>
Ability to cover evening and weekend hours, as required.
</li>
</ul>
RESIDENCY REQUIREMENT
Finalsite offers 100% fully remote employment opportunities, however, these opportunities are limited to permanent residents of the United States. Current residency, as well as continued residency, within the United States is required to obtain (and retain) employment with Finalsite.
DISCLOSURES
Finalsite is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. EEO is the Law. If you have a disability or special need that requires accommodation, please contact Finalsite's People Operations Team. Finalsite is committed to the full inclusion of all qualified individuals. As part of this commitment, Finalsite will ensure that persons with disabilities or special needs are provided a reasonable accommodation. Ensure your Finalsite job offer is legitimate and don't fall victim to fraud. Ask your recruiter for a phone call or other type of verbal communication and ensure all email correspondence is from a finalsite.com email address. For added security, where possible, apply through our company website at finalsite.com/jobs.

Data Support Specialist

<h3>Job Description</h3>
Job DescriptionDescription:
Job Overview: 
 
We are seeking a skilled IT Support Specialist with network administration experience to join our IT team. The suitable candidate will have a strong background in desktop support, including troubleshooting and resolving technical issues, as well as experience in managing and maintaining network systems. This role requires excellent problem-solving abilities and communication skills.
 
The IT Support Specialist provides technical support and guidance to end-users, maintains and troubleshoots desktop hardware and software, and assists in the administration and maintenance of network systems. This role is essential for ensuring the smooth operation of IT infrastructure in our dynamic environment.
 
Essential Functions: 
 
Technical Support &amp; Troubleshooting:
<ul>
<li>Provide exceptional front-line support for hardware, software, and peripheral issues in a timely and professional manner.</li>
<li>Diagnose and resolve desktop, laptop, printer, and peripheral issues efficiently.</li>
<li>Troubleshoot and resolve technical problems related to operating systems, applications, and network connectivity.</li>
</ul>
Hardware &amp; Software Maintenance:
<ul>
<li>Install, configure, maintain, and upgrade computer hardware, operating systems, and software applications.</li>
<li>Manage hardware inventory and software licensing compliance.</li>
</ul>
Network &amp; Systems Support:
<ul>
<li>Assist with the setup, configuration, and maintenance of network equipment (routers, switches, firewalls).</li>
<li>Support network performance monitoring and basic troubleshooting.</li>
<li>Collaborate with the IT team on security, system upgrades, and project implementations.</li>
</ul>
User Support &amp; Training:
<ul>
<li>Provide clear and friendly technical guidance to non-technical staff.</li>
<li>Support user account management (permissions, access rights, etc.).</li>
<li>Develop and maintain user guides, training materials, and documentation.</li>
</ul>
Operational Excellence:
<ul>
<li>Document support activities, configurations, and technical processes consistently.</li>
<li>Identify and recommend process improvements to enhance support services.</li>
</ul>
Other Duties
Please note this position description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this role. Duties, responsibilities and activities may change at any time with or without notice.
Requirements:
Required Qualifications:
<ul>
<li>Associate’s or Bachelor’s degree in Information Technology, Computer Science, or equivalent experience.</li>
<li>5+ years’ experience in desktop support and basic network administration; retail IT support experience is a plus.</li>
<li>Solid knowledge of Windows operating systems; familiarity with macOS is a plus.</li>
<li>Understanding of network protocols, IP addressing, and troubleshooting best practices.</li>
<li>Strong problem-solving skills with a proactive, customer-first approach.</li>
<li>Excellent communication and interpersonal abilities.</li>
<li>Ability to manage multiple tasks and priorities effectively.</li>
</ul>
Preferred Qualifications:
<ul>
<li>Extensive knowledge of the Office 365 platform, with a proficiency in using advanced Excel formulas, PivotTables, database connections, and VB Script.</li>
<li>Ability to write ad hock reports and modify existing reports in SQL Server and MySQL databases.</li>
<li>Knowledge and experience troubleshooting of Zebra printers, Brother printers, and barcode scanners </li>
<li>Experience assisting staff with a POS system, including cash drawers, receipt printers, credit card terminals, and barcode scanners are a plus.</li>
<li>Proven ability to independently lead and execute projects from inception to completion, requiring minimal oversight and no reliance on additional staff resources.</li>
<li>Focused on creating/improving systems and workflows with a strong emphasis on simplicity, scalability, long-term maintainability, and operational efficiency.</li>
<li>Experienced in remote support using tools like [TeamViewer/Dameware/VNC/RDP], with a proven ability to troubleshoot using both standard procedures and inventive problem-solving techniques.</li>
</ul>
Physical Demands:
· Must be able to lift and move computers and other IT equipment (up to 50 lbs).
· Occasional after-hours or weekend work may be required to perform maintenance or resolve critical issues.
· Ability to travel between locations if necessary.
EEO Statement
Employee must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship.
 
We are committed to an inclusive and diverse work environment. We are a proud equal opportunity employer that welcomes and strongly encourages all races, religions, nationalities, genders, the LGTBQIA+ community, and people with disabilities to apply. Our ability to attract and retain a talented and dedicated workforce that reflects the diverse backgrounds of those we serve is what drives our success. We continue to promote an environment of continuous learning, inclusion, mutual respect, and belonging to ensure our employees feel valued, seen, and heard.

IT Support Specialist

<h3>Job Description</h3>
Job DescriptionABOUT US BMF is a growing, public accounting firm committed to delivering exceptional service to our clients. Our IT team plays a critical role in supporting our professionals with reliable, secure, and efficient technology solutions. We are seeking a motivated and customer-focused IT Support Specialist to join our team and help us support and defend the firm. POSITION SUMMARY The IT Support Specialist is a key member of the internal BMF IT Team and serves as the first line of support for all IT-related issues. This role offers a dynamic mix of hands-on technical work, user interaction, and opportunities to grow through exposure to a wide range of technologies and projects. Primary responsibilities include triaging, escalating, facilitating, and resolving incoming support tickets both onsite and remotely, as well as provisioning new users and devices, answering IT-related questions, and supporting ad hoc IT projects. &nbsp;&nbsp; KEY RESPONSIBILITIES
<ul>
<li>Monitor and respond to incoming IT support tickets via our help desk system.</li>
<li>Triage and resolve Level 1 &amp; 2 issues; escalate more complex issues to senior IT staff.</li>
<li>Provide onsite and remote support for hardware, software, and network issues.</li>
<li>Set up and configure laptops, mobile devices, and equipment for new users.</li>
<li>Assist with user account provisioning and access management.</li>
<li>Document solutions and maintain accurate ticket records.</li>
<li>Support IT projects such as software rollouts, upgrades, and audits.</li>
<li>Deliver excellent customer service and communicate technical information clearly to non-technical users.</li>
</ul>
&nbsp; BEHAVIORAL EXPECTATIONS
<ul>
<li>Customer Service – demonstrates the ability to respond with a high degree of urgency to the needs &amp; requests of others, internally and externally. Understands the impact of their work on others. </li>
<li>Understands safety policies and actively promotes safe practices in the workplace.</li>
<li>Maintains constructive relationships and demonstrates respect for everyone contacted. </li>
<li>Deals constructively with conflict and focuses on the situation, issue or behavior and not on the person by diffusing situations before conflicts arise, resolving conflicts directly and actively promoting and gaining cooperation from others.</li>
<li>Accurately provides and receives information in oral and written communications.</li>
<li>Consistently provides ideas, opinions, or information in an articulate, professional way.</li>
<li>Actively listens to others and demonstrate understanding of other points of view. </li>
<li>Willingness and ability to adjust to changing conditions or priorities.</li>
<li>Demonstrates initiative to identify and act on problems and lead by example. Consistently makes decisions that resolve problems.&nbsp; </li>
</ul>
&nbsp; QUALIFICATIONS
<ul>
<li>Minimum 1 year of experience in an IT support or help desk role.</li>
<li>Strong troubleshooting skills for Windows OS, Microsoft 365, and basic networking.</li>
<li>Familiarity with ticketing systems (e.g., Zendesk, Freshdesk, or similar).</li>
<li>Experience with user provisioning and device imaging.</li>
<li>Experience using AI tools such as CoPilot, ChatGPT, etc.</li>
<li>Excellent communication and interpersonal skills.</li>
<li>Ability to work independently and manage multiple tasks.</li>
<li>Desire to continuously stay up-to-date on new technology and tools to support efficiency.</li>
</ul>
&nbsp; PREFERRED EXPERIENCE
<ul>
<li>Experience supporting users in a professional services environment (e.g., accounting, legal, consulting).</li>
<li>Hands-on experience in IT support or a related field.</li>
<li>Formal degrees or certifications are not required. We value hands-on experience, curiosity, and a willingness to learn. Certifications such as CompTIA A+ or Microsoft are a plus and can be supported through professional development.</li>
</ul>
 &nbsp;
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<h3>Job Description</h3>
Job Description
Tech Support Specialist – $22/hr | Full-Time | On-Site WEEKLY PAY
Pay: From $22.00 per hour
Job description:
Pay: From $22.00 per hour
Job Type: Full-Time
Location: Maple Grove, MN (On-Site Only)
Job Description:
Masterson Staffing Solutions is hiring Full-Time Technical Customer Service Representatives for a respected client in Maple Grove, MN. This is an on-site position (not remote) and a great opportunity for individuals seeking full-time hours with structured training and consistent weekday scheduling.
You will be the first point of contact for clients, offering guidance and resolving technical issues related to test administration, system setup, application use, and more.
Schedule:
Full-Time – 8 hours per day, Monday through Friday
Training Details:
Duration: 1 to 2 weeks
Schedule: 8 hours per day, Monday through Friday
Training is in-person and mandatory
Daily assessments must be passed to continue
A final certification test is required to complete training
After training, you will transition into a full-time shift (8 hours per day)
Responsibilities:
Respond to incoming client calls and inquiries
Troubleshoot technical and policy-related issues
Resolve open cases efficiently using internal systems
Meet service and quality standards (call time, hold time, satisfaction)
Escalate critical or recurring issues to the appropriate internal team
Qualifications:
High School Diploma or GED required (Associate degree preferred)
Minimum of 6 months of technical support or customer service experience (internship or college-level experience accepted)
Strong communication and problem-solving skills
Proficiency in Microsoft Office and general computer use
Ability to work independently and in a team environment
Essential Requirements:
Must attend and complete the full training program (4 hours/day for 2-3 weeks)
Daily topic assessments and a final certification test are required
Report to work on time and maintain consistent attendance
Apply supervision and feedback constructively
Collaborate effectively with a diverse team
Maintain performance under pressure and during high-volume periods
Capable of managing multiple tasks at once
Able to sit or stand for extended periods (up to 8 hours)
Able to use a computer monitor, keyboard, and mouse for prolonged periods
Benefits:
Health Insurance
Dental Insurance
Vision Insurance
401(k)
Safe and Sick Time
#MS1
How to Apply:
Apply online at: <a href="mailto:www.Fridley@mastersonstaffing.com" target="_blank">www.Fridley@mastersonstaffing.com</a>
Or visit our office:
Masterson Staffing – Fridley
7233 University Ave NE
Fridley, MN 55432
Phone: 763-571-6090
Masterson Staffing is an Equal Opportunity Employer.
Company DescriptionOur Story The Masterson Staffing Solutions story began nearly 50 years ago, when Owen Masterson founded Masterson Personnel in 1968. Seeing a growing demand for light industrial, office and professional staffing resources, Owen started building a company that would not only provide quality and reliable services, but also bring talented workers and great companies together — and drive them to achieve their respective goals. Masterson started as a small local business, and thanks to our team of experienced staffing professionals, we’ve grown into a premier staffing solutions provider with nearly 40 branches across the Midwest and an employee base of hundreds of thousands of quality workers. Our Mission From the beginning, our mission has been to provide the support and expertise that keeps you moving forward in life and your career. But at the heart of it all is our commitment to building strong, valuable and lasting relationships. When it comes to our employees, we understand that you’re our greatest asset — and we want you to be and feel successful. From vacation pay to professional development to flexible work environments, we work with you to discover your talents and aspirations. As for our clients, we understand your company has unique business objectives and staffing needs. We work with you to identify skilled and qualified talent in flex, flex-to-hire and direct hire positions in over 19 business categories. Our Talent Acquisition Department can also connect your company with high-level talent for director and executive positions. Whether you’re looking to grow your career or your business, relationships will provide you with a strong foundation — and we’re dedicated to helping you build that foundation with us, with employers or with employees. 
<h3>Company Description</h3>
Our Story\r\n\r\nThe Masterson Staffing Solutions story began nearly 50 years ago, when Owen Masterson founded Masterson Personnel in 1968. Seeing a growing demand for light industrial, office and professional staffing resources, Owen started building a company that would not only provide quality and reliable services, but also bring talented workers and great companies together — and drive them to achieve their respective goals.\r\n\r\nMasterson started as a small local business, and thanks to our team of experienced staffing professionals, we’ve grown into a premier staffing solutions provider with nearly 40 branches across the Midwest and an employee base of hundreds of thousands of quality workers.\r\n\r\nOur Mission\r\n\r\nFrom the beginning, our mission has been to provide the support and expertise that keeps you moving forward in life and your career. But at the heart of it all is our commitment to building strong, valuable and lasting relationships.\r\n\r\nWhen it comes to our employees, we understand that you’re our greatest asset — and we want you to be and feel successful. From vacation pay to professional development to flexible work environments, we work with you to discover your talents and aspirations.\r\n\r\nAs for our clients, we understand your company has unique business objectives and staffing needs. We work with you to identify skilled and qualified talent in flex, flex-to-hire and direct hire positions in over 19 business categories. Our Talent Acquisition Department can also connect your company with high-level talent for director and executive positions.\r\n\r\nWhether you’re looking to grow your career or your business, relationships will provide you with a strong foundation — and we’re dedicated to helping you build that foundation with us, with employers or with employees.

Technical Support Specialist - $22.00/Hr

<h3>Job Description</h3>
Job Description
About Us
One Medical is a primary care solution challenging the industry status quo by making quality care more affordable, accessible and enjoyable. But this isn't your average doctor's office. We're on a mission to transform healthcare, which means improving the experience for everyone involved - from patients and providers to employers and health networks. Our seamless in-office and 24/7 virtual care services, on-site labs, and programs for preventive care, chronic care management, common illnesses and mental health concerns have been delighting people for the past fifteen years.
In February 2023 we marked a milestone when One Medical joined Amazon. Together, we look to deliver exceptional health care to more consumers, employers, care team members, and health networks to achieve better health outcomes. As we continue to grow and seek to impact more lives, we're building a diverse, driven and empathetic team, while working hard to cultivate an environment where everyone can thrive.
The Opportunity
As a One Medical Lab Services Specialist/Member Support Specialist at one of our offices, you'll provide an exceptional experience for our patients and help them accomplish an important part of their care journey by providing venipuncture as well as other clinical support services. You will be an ambassador for patients, with a mastery of human connection and a strong drive for service. You will remove barriers to care, resulting in a truly exceptional in-office patient experience. You are the steward of the space and ensure the look and feel of the office lobby are on brand with the One Medical experience. You will be the first point of contact for our patients, as well as provide any other support as requested by the Practice Coordinator, Operations Manager, or providers.
You are a strong team player and use your innovative problem solving skills to tackle various tasks and challenges. You combine excellent specimen collection technique with tactful interpersonal skills during every interaction with your patients, at both the front desk and in the lab. You have a strong grasp of verbal and written communication. You are able to identify opportunities and deliver on customer-centric solutions while using empathy, focus, and compassion in all interactions with patients and teammates. You bring self-awareness to your daily work to utilize your strengths and develop your areas of opportunity. You thrive in cultures that focus on feedback and growth and are nimble in their approach to respond to the needs of the patients and team. You have an unwavering drive to help and serve others and create amazing moments for our members and teammates. If this sounds like you, we would love to connect.
What you'll likely work on:
<ul>
<li>Use impeccable C-I-CARE (a framework containing the key elements of a great interaction and effective communication that we use with patients and each other) in all patient interactions, both clinical and administrative, and ensure a fluid and positive in-office experience through patient intake, same day schedule management, appropriate follow up scheduling, strong knowledge of billing and insurance, monitoring patient feedback and assisting with outreach as necessary</li>
<li>Provide best in class venipuncture services on a population ranging from pediatrics to geriatrics, depending on the office location</li>
<li>Perform and assist with extended scope duties such as, but not limited to non-blood specimen collection, EKGs/ECGs, vitals, ear lavages, vaccines, PPD tests, and swabs</li>
<li>Maintain high standards of in-office care through proper specimen labeling, handling and processing, inventory upkeep, and tool sterilization</li>
<li>Continue to care for our members beyond the lab room by answering patient messages, following up on lab cases and assisting our providers and virtual medical team with clerical duties such as, but not limited to biometric screening forms, medical record and consult review, billing inquiries, and DOH reporting</li>
<li>All front of house duties including check in/check out, insurance verification, printing/paperwork tasks, prepping tests, tasking to service level expectations etc</li>
<li>Contribute to team development through rounding, attending team huddles, participating in team problem solving, supporting in office providers with ad hoc asks, etc. </li>
<li>Perform opening and closing duties/daily office upkeep as required, including maintaining the look and feel of both patient and employee facing spaces, restocking supplies, and organization</li>
<li>Master our technology suite including, but not limited to Slack, G-suite, Zoom, Circulation, RingCentral, and our Electronic Medical Record System, in order to interact with team members and complete daily work</li>
</ul>
These responsibilities are intended to describe the general nature and level of work being performed by personnel assigned to this job classification. They are not to be construed as an exhaustive list of job duties performed by personnel in this classification. Other job related duties may be assigned by management.
What you'll need:
<ul>
<li>At least 6 months of relevant experience as a Medical Assistant or Phlebotomist outside of a training/externship environment</li>
<li>An active phlebotomy certification to practice in CA </li>
<li>Strong customer service skills, including ability to establish and maintain effective customer relationships and deliver customer-centric solutions</li>
<li>Strong written and verbal communication skills </li>
<li>A High School Diploma or equivalent </li>
<li>Proficiency in computer technology such as typing, navigating the internet and using multiple software systems simultaneously</li>
<li>Experience working on collaborative, diverse, multi-disciplinary teams (additional experience with remote teams a plus) </li>
<li>A proven ability to display confidence and instill trust during the collection process while delivering individualized, human-centered, customer-focused care </li>
<li>A proven track record of persisting through change, consistently stepping up to take action on challenges, and learning quickly and effectively when faced with new situations or tasks</li>
</ul>
One Medical is committed to fair and equitable compensation practices
The range for this role is $25.25 to $27.25 per hour based on a standard full-time schedule. Total compensation packages may be based on factors unique to particular candidates, such as skill sets, depth of experience, and work location. The total compensation package for this position may also include benefits. For more information, visit <a href="https://www.onemedical.com/careers/" target="_blank">https://www.onemedical.com/careers/</a>
This is a full time role (40 hrs/week) with 8 hr shifts generally taking place between 7.30am and 6.30pm in San Francisco. 
One Medical offers a robust benefits package designed to aid your health and wellness. All regular team members working 24+ hours per week and their dependents are eligible for benefits starting on the team member's date of hire:
Taking care of you today
<ul>
<li>Paid sabbatical for every five years of service</li>
<li>Free One Medical memberships for yourself, your friends and family</li>
<li>Employee Assistance Program - Free confidential services for team members who need help with stress, anxiety, financial planning, and legal issues</li>
<li>Competitive Medical, Dental and Vision plans</li>
<li>Pre-Tax commuter benefits</li>
<li>PTO cash outs - Option to cash out up to 40 accrued hours per year</li>
</ul>
Protecting your future for you and your family
<ul>
<li>401K match</li>
<li>Credit towards emergency childcare</li>
<li>Company paid maternity and paternity leave</li>
<li>Paid Life Insurance - One Medical pays 100% of the cost of Basic Life Insurance</li>
<li>Disability insurance - One Medical pays 100% of the cost of Short Term and Long Term Disability Insurance</li>
</ul>
In addition to the comprehensive benefits package outlined above, practicing clinicians also receive
<ul>
<li>Malpractice Insurance - Malpractice fees to insure your practice at One Medical is covered 100%.</li>
<li>UpToDate Subscription - An evidence-based clinical research tool</li>
<li>Continuing Medical Education (CME) - Receive an annual stipend for continuing medical education</li>
<li>Rounds - Providers end patient care one hour early each week to participate in this shared learning experience</li>
<li>Discounted rate to attend One Medical's Annual REAL primary care conference</li>
</ul>
One Medical is an equal opportunity employer, and we encourage qualified applicants of every background, ability, and life experience to contact us about appropriate employment opportunities. One Medical participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Please refer to the E-Verification Poster and Right to Work Poster for additional information.

Lab Services Specialist/Member Support Specialist

<h3>Job Description</h3>
Job Description
MealSuite, an Inc. 5000 Fastest-Growing Company, is a privately owned SaaS organization comprising 190+ team members across the globe, with hub locations in Cambridge, ON, Canada, Dallas, TX, USA, and Ho Chi Minh City, Vietnam. Our suite of end-to-end foodservice technology solutions helps professionals across healthcare and aging services streamline their operations, save time, reduce food waste, and meet regulatory requirements, so they can focus on what matters most: improving the quality of patient and resident care. 
We’re looking for our next Customer Implementation Specialist to develop and implement best practices to drive optimized business outcomes for the customer throughout the implementation project. This is considered a high travel role with up to 50% travel. 
The Customer Implementation Specialist will set customers up for immediate success by facilitating the implementation process for new accounts, educating new customers, solving technical problems (during implementation), and ensuring smooth adoption of our products and services. 
A day in the life as an Implementation Specialist: 
<ul>
<li>Prepare and deliver customer implementation project plans </li>
<li>Provide detailed account walkthroughs of what success will look like post launch</li>
<li>Clearly communicate account setup requirements and expectations with customers and other key stakeholders </li>
<li>Create, deliver, monitor, and update user training plans based on customer needs </li>
<li>Educate customers on MealSuite’s toolkit, capabilities, and best practices to simplify adoption and align expectations </li>
<li>Document customer implementation needs, requests, and questions in internal systems, and communicate salient information to stakeholders as needed </li>
<li>Ensure customers receive superior service; develop and strengthen relationships with both new and existing customer stakeholders </li>
<li>Leverage feedback for continuous improvement to the onboarding process </li>
<li>Maintain strong knowledge of MealSuite systems and offerings </li>
<li>Collaborate with Sales, Finance, Operations, and Engineering teams </li>
<li>Collaborate with Account Management and Support teams to smoothly transition customer accounts after implementation is complete </li>
</ul>
If the below describes your knowledge, experience and character, then this role could be for you: 
<ul>
<li>I have prior experience with customer implementation. Ideally, I have worked within healthcare SaaS or with healthcare clients.</li>
<li>I am proficient in Microsoft Office Suite or related software</li>
<li>I have a desire to work in a fast-paced, growth-oriented environment </li>
<li>I possess effective and professional written and verbal communication skills</li>
<li>I have excellent interpersonal skills and positive attitude </li>
<li>I exercise great attention to detail</li>
<li>I am able to multi-task and adapt to different systems </li>
<li>I can deliver training sessions that are organized and understandable</li>
<li>I am able to listen carefully to information provided by customers and ask clarifying questions to ensure proper use of MealSuite tools </li>
<li>I’m willing to travel and have a valid passport and no travel restrictions that limit my ability to cross the border between Canada and the USA</li>
<li>I thrive in an agile environment that is constantly changing and encourages team members to collectively collaborate and communicate </li>
<li>I love to be directly involved in projects and initiatives that offer continued learning and endless opportunity to express my ideas and build my leadership skills </li>
</ul>
We know imposter syndrome can be REAL when applying for a new role, but please don't let the confidence gap prevent you from taking a leap and applying for your dream job. Your future self will thank you! 
More to love about working at MealSuite: 
<ul>
<li>We are passionate people that care about others. The heart of what we do comes down to our mission to Deliver smiles and satisfaction to the continuum of care through an all-in-one foodservice management technology. Learn more about what we do here.</li>
<li>We’ve built a progressive culture that values teamwork and innovation. We listen to all voices and entrust team members with tasks that make a significant impact on the communities we serve.</li>
<li>We’re growing sustainably. A career with MealSuite offers the innovation and agility of a startup matched with the stability of an established company in a growing industry.</li>
<li>We take care of our employees too! Here are just a few of the great +things we offer:</li>
<ul>
<li>Unlimited paid time off – yeah, you read that right! We trust our employees to build their own version of balance so they can bring their best every day.</li>
<li>Health benefits – this includes medical, dental, and vision options, life &amp; disability insurance, paid maternity and parental leave, and an on-site gym.</li>
<li>Hybrid flexibility – we value the collaboration, mentorship and learning that come from physically working next to one another, as well as the benefits that remote work can offer.</li>
<li>Work-life balance – this is supported by the fact that more than 90% of current employees agree that their leader supports their wellbeing.</li>
<li>An inclusive workplace – women account for 53% of our employees and 58% of people leaders.</li>
<li>Participation in our equity program and 401(k) plan – we are committed to helping you plan for your future!</li>
<li>Opportunities for career development and advancement – we support our employees in pursuing and achieving their professional goals.</li>
<li>Purposeful work with a positive community impact – more than 90% of our North American employees agree that the company’s purpose aligns with their personal values. Learn more about our values at MealSuite.com/Careers.</li>
</ul>
</ul>
This role will require you to work in our office located in Dallas, TX, up to 2 days a week. More than an hour away from the office location? Apply anyway, and we can talk through your options!
Have we got your attention? Great! Here’s what’s next: 
Apply today with your resume and answers to our application questions. 
We’ll start reviewing candidates within two weeks of this position being posted and will reach out to you if we’d like to get to know you a bit better. We often get hundreds of applications for our roles (we feel very honored that so many people are interested!) and try our best to get back to each person. If there’s a delay in our response, please don’t think we’ve forgotten about you. We may be taking our time to thoroughly review each candidate before deciding who to interview. 
We want to ensure that every qualified individual has an equal opportunity to work with us. If you require accommodation to our application process, please contact <a href="mailto:hr@mealsuite.com" target="_blank">hr@mealsuite.com</a>.

Customer Implementation Specialist

<h3>Job Description</h3>
Job Description
We are seeking a Remote Support Engineer to join our team! You will resolve computer-related issues for our clients.
Responsibilities:
Provide technical assistance with computer hardware and software Resolve issues for clients via phone, in person, or electronically Recommend hardware and software improvements Track customer issues and resolutions
Qualifications:
1 - 5 years' experience in IT, customer service, or other related fields Ability to communicate clearly and concisely. Excellent written communication skills are essential to success. Familiarity with the following hardware/software platforms: Windows Server Platform Microsoft Active Directory Platform Microsoft Active Directory Platform Microsoft SharePoint Server VMware / Hyper-V Virtualization Platform Microsoft Office Applications Strong troubleshooting and critical thinking skills Positive and professional demeanor
Company DescriptionFTI Services is a fun and engaging environment full of smart and hardworking people. We are constantly working on new and exciting things, no two days are ever the same. If you are the type of person that thrives in dynamic and challenging environments where your contributions make a difference, we are looking for you. 
<h3>Company Description</h3>
FTI Services is a fun and engaging environment full of smart and hardworking people. We are constantly working on new and exciting things, no two days are ever the same. If you are the type of person that thrives in dynamic and challenging environments where your contributions make a difference, we are looking for you.

Desktop Support Specialist

<h3>Job Description</h3>
Job DescriptionDescription:
Work Where it Matters
 
LDRM, a joint venture comprised of Lockwood Hills Federal, an Akima company, and DTSV, is not just another technical support contractor. As an Alaska Native Corporation (ANC), our mission and purpose extend beyond our exciting federal projects as we support our shareholder communities in Alaska.
 
At LDRM, the work you do every day makes a difference in the lives of our 15,000 Iñupiat shareholders, a group of Alaska natives from one of the most remote and harshest environments in the United States.
 
For our shareholders, LDRM provides support and employment opportunities and contributes to the survival of a culture that has thrived above the Arctic Circle for more than 10,000 years.
 
For our government customers, LDRM provides technical, operational, and administrative support services to federal agencies, including Department of State and the U.S. Patent and Trademark Office.
 
As an LDRM employee, you will be surrounded by a challenging, yet supportive work environment that is committed to innovation and diversity, two of our most important values. You will also have access to our comprehensive benefits and competitive pay in addition to growth opportunities and excellent retirement options.
 
Here’s why we want you to consider LDRM:
<ul>
<li>You get your nights and weekends free</li>
<li>We LOVE to promote from within</li>
<li>Tuition reimbursement program</li>
<li>401(k), health, dental and vision plans, and more</li>
<li>An Employee Assistance Plan that’s ready when you need it</li>
<li>Paid time off and paid holidays</li>
</ul>
You must live within a 90-mile radius of the National Visa Center in Portsmouth, New Hampshire in order to be considered.
 
Job Summary
 
The Site Support Specialist provides a wide range of administrative support to our management team, new and existing employees, and the Senior Site Support Specialist with tasks ranging from simple to complex. This is an onsite, hourly role under the Service Contract Act which requires the successful candidate to obtain and maintain a SECRET-level federal security clearance after passing an in-depth criminal and credit background check.
 
What you will do as a Site Support Specialist:
<ul>
<li>Manage individual workflow effectively while improving processes related to your role</li>
<li>Meet multiple deadlines with ease</li>
<li>Assist with new hire badging</li>
<li>Scheduling meetings</li>
<li>Complete other duties as assigned. As this is a new role the more robust list of duties are still being compiled</li>
</ul>
Requirements:
Minimum Qualifications:
<ul>
<li>Ability to obtain and maintain a U.S. government SECRET clearance</li>
<li>U.S. citizenship</li>
<li>Have advanced computer skills with a proficient or better knowledge of Microsoft Office</li>
<li>High school diploma</li>
<li>Four years of business administration experience</li>
<li>Exhibit a high level of attention to detail</li>
<li>Demonstrate exceptional organizational skills</li>
<li>Have a strong written and verbal command of the English language</li>
<li>Show excellent interpersonal and communication skills</li>
<li>Demonstrate a professional work ethic, with an emphasis on quality and customer satisfaction</li>
<li>Ability to work both independently and collaboratively</li>
<li>Pass a computer based skills test with a minimum score of 80%</li>
</ul>
You must live within 90 miles of Portsmouth, NH.
 
Physical Requirements:
 
While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands and fingers to handle, or feel objects, tools or controls; use fingers and hands to type or write; reach with hands and arms; talk or hear; taste or smell. Specific vision abilities required by the job.
Work Environment:
 
You will primarily work in an office environment but may be required to work in other work environments as well.
 
At LDRM, honesty and integrity govern our activities. We fulfill our commitments, and we treat everyone with dignity and respect. As an Alaskan Native company, our mission is to improve the quality of life for our shareholders and our people by maximizing economic growth, protecting and enhancing our environment, and by promoting healthy communities with decisions, actions, and behaviors consistent with our core principles.

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