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<h3>Job Description</h3>
McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care.
What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you.
Position Description:&nbsp;We are seeking a dedicated Customer Service Support Representative- Risk Management to work with partners, customers, and various internal stakeholders, including sales, account management, product management, implementations, finance teams. This role involves handling pre-contracting and post-contracting service functions that support partners and a variety of customer service and administrative responsibilities supporting the Vendor Management Organization (VMO).
Key Responsibilities:
<ul>
<li>Interface with partners, customers, and internal stakeholders to manage pre-contracting and post-contracting activities related to merchant processing and point-of-sale, including but not limited to device order and other miscellaneous ongoing and account setup activities.</li>
<li>Initiate pre-contracting third-party risk triage and risk assessments with the Corporate Third-Party Security Architecture (TPSA) and VMO Teams.</li>
<li>Track and support closing out after-action and corrective action plans for new and existing partners as identified by the Corp TPSA Team.</li>
<li>Review Business Partner contracts for accuracy and manage the Risk Assessment process prior to contracting and/or when updating contracts.</li>
<li>Perform accurate and detailed data entry into Risk Management databases, and VMO repositories, SharePoint, TPSA tracker, and project reporting tools.</li>
<li>Collaborate with multiple inter-department teams and provide timely and accurate progress and project status updates.</li>
<li>Meet established department turnaround times and assist partners with account documentation reconciliation, ensuring all required documentation is on file.</li>
<li>Administratively assist customers and partner calls of a non-technical nature.</li>
<li>Coordinate and facilitate ancillary Customer Service functions and activities with outside vendor partners (e.g. POS, Merchant Processors, PCI P2PE, etc.) as needed.</li>
<li>Troubleshoot and interface between customers, partners, and internal teams to resolve partner issue escalations.</li>
<li>Effectively de-escalate customer service and partner issues and present clear solutions with timelines.</li>
<li>Ensure partners have updated records on file for VMO, including issue escalation plans, accurate contact lists, business continuity plans, and required security documents.</li>
<li>Update and maintain required process maps and SOPs for the role.</li>
</ul>
Qualifications, Knowledge &amp; Skills:
<ul>
<li>Minimum of 5+ years of Customer Service experience.</li>
<li>Strong critical thinking, problem-solving, and communication skills.</li>
<li>Industry experience with third-party risk management.</li>
<li>Proficiency in relevant software and tools (e.g. Excel, Word, Smartsheets, SharePoint, PowerPoint).</li>
<li>Ability to work independently and cross-functionally with other departments on detail oriented and complex projects.</li>
<li>Experience managing projects and adhering to strict timelines.</li>
</ul>
Minimum Requirement
Degree or equivalent and typically requires 5+ years of relevant experience.
Candidates must be authorized to work in USA. Sponsorship is not available for this role.
We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please&nbsp;click here.
Our Base Pay Range for this position
$18.77 - $31.29
McKesson is an Equal Opportunity Employer
McKesson provides equal employment opportunities to applicants and employees and is committed to a diverse and inclusive environment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age or genetic information. For additional information on McKesson’s full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page.
Join us at McKesson!

Customer Service Support Representative- Risk Management

<h3>Job Description</h3>
Job Description
At Sunlighten, we're not just about infrared saunas, we’re on a mission to improve lives through innovative health and wellness solutions. As a global leader in infrared sauna therapy, we are expanding our Leawood, KS-based team and need a tech-savvy, customer-focused, and efficient Technical Customer Care Representative to keep Sunlighten on this incredible trajectory.
Sunlighten is on the lookout for a few Technical Customer Care Representatives who are eager to join a successful and growing Customer Care team. In this role, you will answer and respond to phone calls from Sunlighten customers regarding any questions about their sauna, diagnose issues, and find solutions. You will communicate with customers by phone, email, and online chat concerning orders and product returns. You will also walk customers through the installation and assembly of their sauna and sauna product components. After becoming an expert on Sunlighten saunas, you will use your in-depth knowledge to provide effective customer service to all customers! 
Celebrating 25 years of innovation, Sunlighten has grown from its Kansas City roots to establish a global footprint, including expansion into the UK. With the global wellness market projected to reach $7 trillion in 2026, we are proud to be part of this dynamic shift toward holistic health. As leaders in light science and longevity, we create state-of-the-art wellness solutions that help customers lead vibrant, active lifestyles. 
**We have one additional training class scheduled this year, kicking off on September 22nd, 2025**
We're mainly hiring for our Monday–Friday shift, but we do have a few spots available on our Tuesday–Saturday team as well!
Duties/Responsibilities: 
<ul>
<li>Provide timely and accurate information to incoming customer order status and product knowledge requests, assist customers with technical troubleshooting of products, and strive for one-point call resolution. </li>
<li>Process customer orders/changes/returns according to established department policies and procedures. </li>
<li>Provide timely feedback to Customer Care leadership regarding service failures or customer concerns. </li>
<li>Partner with the sales team to meet and exceed customers’ service expectations. </li>
<li>Use CRM to process and resolve customer cases in a timely and efficient manner. </li>
</ul>
<ul>
<li>Performs other duties as assigned. </li>
</ul>
Requirements
<ul>
<li>1+ year of experience in a technical troubleshooting role, such as Help Desk, website support, digital/wireless devices, and/or apps. </li>
<li>1+ year of experience working with systems such as Microsoft Office Suite, Windows, NetSuite and/or Salesforce</li>
<li>Associate's Degree</li>
<ul>
<li>High school diploma + relevant work experience will be considered</li>
</ul>
<li>Must reside in or be willing to commute to the Leawood, KS area daily</li>
<li>Strong time management skills </li>
<li>Ability to manage and process multiple tasks simultaneously </li>
<li>Strong technical abilities and problem-solving skills</li>
<li>Strong communication skills</li>
<li>Strong customer service skills </li>
</ul>
Benefits
Compensation: 
This is a full-time, hourly role and our compensation ranges from $17-19/HR, depending on shift and experience.
Benefits:
<ul>
<li>Competitive Paid Time Off Policy + Paid Holidays + Floating Holidays</li>
<li>Fully Equipped Fitness Center On-Site</li>
<li>Lunch Program featuring a James-Beard Award Winning Chef</li>
<li>Health (HSA &amp; FSA Options), Dental, and Vision Insurance</li>
<li>Life and Short-Term Disability Insurance</li>
<li>401(k) with company contributions</li>
<li>Profit Sharing</li>
<li>Life and Short-Term Disability Insurance</li>
<li>Professional Development and Tuition Reimbursement</li>
<li>Associate Discounts on Saunas, Spa Products and Day Spa Services</li>
</ul>
Sunlighten provides equal employment opportunity. Discrimination of any type will not be tolerated. Sunlighten is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other characteristic protected by state, federal, or local law.

Technical Customer Care Representative - Health & Wellness

<h3>Job Description</h3>
Job Description Camera Pro Support Representative - Tier 2 US-VA-Chesapeake Job ID: 33453 Type: Full-Time # of Openings: 3 Category: Customer Service/Support ITS Corporate Headquarters About the Role Passionate About Photography? Bring Your Talent to Canon!
Join our team of friendly, skilled customer support professionals who serve as the voice and heart of Canon products—helping people capture life’s most important moments.&nbsp; As a Tier 2 Camera Pro Support Rep, you'll serve as a trusted expert and problem-solver for Canon’s valued customers and CPS (Canon Professional Services) members. You’ll use your technical skills, product knowledge, and commitment to customer care to deliver an exceptional support experience.
As part of the Canon Family, you'll enjoy a supportive culture, meaningful work, and a chance to grow in a company that values your contributions.
What We Offer:
<ul>
<li>Remote work style</li>
<li>Various scheduling options</li>
<li>Paid orientation and training</li>
<li>Benefits (medical, vision, dental, life insurance, and disability)</li>
<li>Company-paid holidays</li>
<li>Paid time off: personal, vacation, and sick time</li>
<li>401(k) with company match </li>
<li>Employee assistance program</li>
<li>Tuition reimbursement </li>
<li>Employee discounts</li>
<li>Pay differentials</li>
</ul>
 Your Impact In this role, you will:
<ul>
<li>Provide expert technical assistance for Canon consumer camera and video products via phone</li>
<li>Assist customers with service requests, repair status updates, and payment processing</li>
<li>Support CPS (Canon Professional Services) members with troubleshooting, service coordination, equipment inquiries, and membership renewals</li>
<li>Guide users through detailed, step-by-step troubleshooting using product knowledge and support resources</li>
<li>Accurately document all customer interactions using CRM (Customer Relationship Management) tools to ensure consistent service and tracking</li>
<li>Escalate unresolved or complex issues to the appropriate internal teams as needed</li>
<li>Identify opportunities to recommend Canon’s Total Care solutions and enhance overall customer value</li>
<li>Stay up to date on Canon products, services, and support tools through regular training and self-study</li>
<li>Consistently meet or exceed performance standards in reliability, communication, technical knowledge, and customer satisfaction</li>
<li>Collaborate with team members and cross-functional departments to improve service delivery</li>
<li>Perform additional support duties as assigned to contribute to team success</li>
</ul>
 About You: The Skills &amp; Expertise You Bring 
<ul>
<li>High school diploma or equivalent</li>
<li>1–2 years of directly related experience</li>
<li>Strong verbal and written communication skills</li>
<li>Proficiency in troubleshooting and problem-solving</li>
<li>Patience and empathy when supporting customers</li>
<li>Experience in customer service or technical support roles</li>
<li>Knowledge of computer hardware, software, and operating systems</li>
<li>Ability to multi-task, prioritize, and navigate multiple software systems in a remote/virtual environment</li>
<li>Advanced camera/photography knowledge (DSLR, lenses, sensors, video resolutions, etc.)</li>
</ul>
 Apply now and discover what it means to be part of the Canon Family.
 Company Overview Canon Information Technology Services, Inc. - The environment at Canon ITS is energetic and diverse. Our team is comprised of a wide variety of people in positions that help our employees grow and develop their careers.
Statement of Policy on Equal Employment Opportunity
Canon is committed to providing equal employment and advancement opportunities to all qualified persons without regard to race, sex, marital status, sexual orientation or affectional preference, color, religion, national origin, age, disability, or veteran status, unless a bona fide occupational qualification exists. Our commitment is to assure full opportunity for all employees in order that they may achieve their highest potential and to assure progressive employment practices that conform to the letter and spirit of federal, state, and local laws regarding equal employment opportunities. Canons policy is to: 
Recruit, hire and promote for all job classifications without regard to race, color, religion, sex, age, sexual orientation, disability or national origin. 
Base decisions on employment so as to further the principle of equal employment opportunity. 
Ensure that promotion decisions are made in accordance with the principles of equal employment opportunity by imposing only valid requirements for promotional opportunities. 
Ensure that all other personnel actions (such as compensation benefits, transfers, layoffs, company sponsored training, education, tuition assistance, social and recreation programs) will be administered without regard to race, color, religion, sex, age, sexual orientation, disability or national origin. 
Workplace Accommodation Request - HR Accessibility - Reasonable Accommodation
 Canon I.T.S. is committed to the employment and advancement of qualified disabled veterans and other individuals with disabilities. If you feel you require a reasonable accommodation to apply for a position with Canon I.T.S., please call our Toll-free TDD Support Line for the Hearing Impaired Monday - Saturday (excluding holidays) at 1-866-251-3752, Eastern time from within the US. For all other reasonable accommodation requests, please call 757-579-7127. You will be asked to provide information on the open position you are applying for online and the details on the reasonable accommodation you are requesting. 
 Pay Transparency Policy Statement
 The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 
 Canon ITS is a tobacco-free work environment. 
Notice to Recruiting Firms/Agencies
 Canon ITS typically recruits candidates directly, rather than through a third party recruiting firm or agency. Canon ITS will pay a recruiting fee only when a candidate is submitted for consideration to our company through our applicant tracking system, by direct invitation of Canon ITS, and if Canon ITS has a contract with the recruiter. 
 Canon is proud to be an equal opportunity employer. Minority/Female/Individuals with Disabilities/Protected Veterans. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status. To read more about employment discrimination protections under federal law, click here #CITS Posting Tags #PM21 #LI-REMOTE 
 
PIee2fc60b7492-25405-38274248

Camera Pro Support Representative - Tier 2

<h3>Job Description</h3>
Job DescriptionSalary: 
JOB SUMMARY: The Technical Sales Specialist actively prospects, quotes and follows-up with global prospects and current customers to sell and support ACES SYSTEMS products and services for fixed and rotary wing applications for both government and commercial markets. Provides demonstrations and training to generate sales opportunities which includes onsite support.
 
KEY RESPONSIBILITIES AND ACCOUNTABILITIES The statements below are intended to describe the general nature and level of work being performed by a job incumbent. They are not intended to be an exhaustive list of all responsibilities and activities required of the position. An employee will be required to follow other job-related duties required by the manager. 70% - Executes sales plans to meet performance expectations by contacting customers, by traveling to customer sites for product sales/demonstrations, and by participating in industry-related trade shows, seminars, conferences, etc. Performs training presentations when and where applicable. Completes quotes for budgeting and purchases, ensuring their completeness and pricing accuracy. Reviews purchase orders, terms and conditions, and then follows up with customers to ensure accurate receipt of order. Documents all contacts and correspondence in contact management software accurately.
 
15% - Acts as the liaison between new/existing customers and product development. Ascertains customer needs and discusses how their needs can be met. Provides feedback to product support and marketing to assist in identifying product improvements, new product opportunities, or competitive threats.
 10% - Actively identifies prospective new customers using ALL available means including but not limited to phone, emailing, referrals, networking, etc.
 5% - Gathers, analyzes and integrates competitive information and market conditions to prepare sales forecasts. Monitors financial, technological and market factors to capitalize on service and market opportunities. Advises management on status of accounts, including changes that may affect TECs aviation business.
 
QUALIFICATIONS/EXPERIENCES Minimum 3 years experience in direct sales preferred Aerospace industry experience Knowledge of aircraft maintenance Ability and willingness to travel, both domestically and internationally, up to 50% of the time in support of sales activities. Ability to work extended hours, when required. Ability to work independently with minimal direct supervision. Must have demonstrated ability to deal with difficult customer situations. Excellent communication skills, both verbal and written. Courteous and cordial oral communication skills in-person and on the telephone. Must be clearly understood and have a command of the English language. Applied knowledge of computers and relevant software applications to include, Microsoft Office, required. SAP Business One experience, strongly preferred. CRM experience, a plus.
 
EDUCATION/TRAINING/LICENSES High school diploma or equivalent, required. Bachelors degree in business or marketing preferred. Government or commercial aircraft maintenance experience/certification necessary. FAA Airframe and Power Plant License or other aeronautical training, preferred. Valid drivers license Valid passport
 
PHYSICAL DEMANDS AND WORKING ENVIRONMENT Performs administrative duties at office desk: periodic computer work, carrying out both manual and repetitive arm hand and finger movements in regards to computerized data entry and data processing tasks. Works occasionally at the customers location including but not limited to flight lines, hangers and test cells. Job requires verbal contact with and listening to customers and co-workers one-on-one and in a group setting. Job requires the ability to lift, push, pull, carry or otherwise move objects up to 50 lbs. occasionally (10%). Duties may require overhead lifting up to 20 pounds rarely (5%). Job requires walking or standing frequently and may include periodic bending, stooping, crouching, and climbing. The job requires occasional use of hands to finger, handle, feel objects, tools, or controls; and reach with hands and arms. Mental activities necessary include concentration, reasoning ability, mathematical skills, organizational skills, and communication skills. Great mental effort is required due to daily pressure resulting from adverse interactions with the public, frequent deadlines, and the demands of the job. Hearing abilities include sound localization and sound recognition/detection, specifically in the potentially moderate to loud environment at a customer site. Specific vision abilities required include close vision, color vision, distance vision, depth perception and ability to adjust focus. May require personal safety equipment such as hearing and eye protection in PPE specified areas.
 
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. This list is not an inclusive list of other demands that may arise.
 
EQUIPMENT USED General office equipment including but not limited to copier, fax, binding machine, multi-line phone system ACES SYSTEMS products
 
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Technical Sales Specialist

<h3>Job Description</h3>
Job DescriptionDescription:
At Vintage King, we don’t just sell gear—we help musicians bring their visions to life. Whether it’s resolving order issues, or helping with a complex warranty repair, or helping with a simple shipping issue, we’re all about delivering expert support with a personal touch.
 
As a Customer Service &amp; Support Representative, you’ll be the face of our Burbank facility, ensuring every visitor and caller feels welcomed and taken care of. You’ll handle front desk duties, direct inquiries, and keep things running smoothly in th store.
Beyond the desk, you’ll collaborate with our Audio Consultants to assist customers before and after sales, manage warranty and service needs, and work with our dynamic Customer Service and Support team to make sure all our customers are customers for life Your role is key to keeping our operations seamless and ensuring every client experiences the top-tier service that sets Vintage King apart.
What You’ll Do:
<ul>
<li>Be the first point of contact for customers in person and over the phone.</li>
<li>Manage front desk operations—greet visitors, answer calls, and direct inquiries.</li>
<li>Support sales and service teams with order and warranty support.</li>
<li>Work with vendors and internal teams to ensure smooth transactions.</li>
<li>Help maintain the stellar reputation of Vintage King through top-notch service.</li>
</ul>
What You’ll Bring:
<ul>
<li>Customer-centric mindset – You thrive on providing excellent customer service and building lasting relationships.</li>
<li>Strong communication skills –Whether in person, on the phone, or over email, you communicate clearly and professionally.</li>
<li>Attention to detail – You stay organized and ensure nothing slips through the cracks or gets missed.</li>
<li>Problem-solving skills – You think on your feet and find solutions to customer inquiries and challenges.</li>
<li>Passion for music and audio gear – You understand, appreciate, and have a good knowledge of the world of professional audio.</li>
<li>Team player attitude – You enjoy working collaboratively across departments to create the best possible experience for customers.</li>
<li>Experience in customer service or support – Prior experience in a similar role is a must. We are looking to add a seasoned professional to our dynamic customer support team.</li>
</ul>
 
Requirements:
 
Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below represent the knowledge, skills, and abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
<ul>
<li>Associate’s degree (A.A.) or equivalent from a two-year college or technical school; or two to five years of relevant experience and/or training; or an equivalent combination of education and experience.</li>
<li>Strong digital literacy, including proficiency with cloud-based collaboration tools, database management, and productivity software.</li>
<li>Ability to read and comprehend simple instructions, short correspondence, and memos.</li>
<li>Ability to write clear and professional correspondence.</li>
<li>Ability to effectively present information in one-on-one and small group situations to customers, clients, and team members.</li>
<li>Basic mathematical skills, including addition, subtraction, multiplication, and division with whole numbers, decimals, and percentages.</li>
<li>Familiarity with modern workplace communication tools (e.g., Microsoft Teams, Slack, Zoom) and ability to adapt to new software platforms.</li>
<li>Ability to analyze and solve problems using critical thinking and data-driven approaches.</li>
</ul>
 
Job Type: Full-time
 
Benefits:
<ul>
<li>401(k)</li>
<li>Dental insurance</li>
<li>Health insurance</li>
<li>Paid time off</li>
<li>Vision insurance</li>
</ul>
Experience level:
<ul>
<li>2 years</li>
</ul>
Shift:
<ul>
<li>Day shift</li>
</ul>
Weekly day range:
<ul>
<li>Monday to Friday</li>
</ul>
Work setting:
<ul>
<li>In-person</li>
</ul>
Ability to commute/relocate:
<ul>
<li>Troy, MI 48084: Reliably commute or planning to relocate before starting work (Required)</li>
</ul>
Experience:
<ul>
<li>Customer service: 2 years (Preferred)</li>
</ul>
Work Location: In person

Customer Service and Support Representative

<h3>Job Description</h3>
Job Description
BLUBERI VALUES: 
<ul>
<li>We Are the New School</li>
<li>Clarity and Transparency</li>
<li>Find It, Fix It, Own It</li>
<li>Standard Operating Success</li>
<li>Easiest Company to do Business With</li>
<li>It’s A Team Sport</li>
<li>Celebrate Wins, But Never Be Satisfied</li>
</ul>
About the Company: 
Welcome to Bluberi, where we’re putting the FUN in gaming! Driven by innovation and a dash of disruption, our team are masterminds of developing highly original software and technology solutions that spice up the gaming scene. Bluberi is rapidly expanding and offers 5 offices throughout North America - headquarters in Las Vegas, NV, and design studios located in Reno, NV: Drummondville, QC, Moncton, NB and our newest studio in Austin, TX. We bring over 30 years’ industry experience and we’re committed to delivering standout casino gaming experiences to players and operators alike. Our creative innovators are on a mission to shake things up with fun-driven products. At Bluberi, we dare to be bold, proud of our creativity, enjoy being disruptors and are always ready to add a little extra imagination with a twist into everything we do.
About the Team: 
At Bluberi, we focus on one thing: bringing the wonderful world of gaming to life. Driven by passion and supported by our dedication to new ways of thinking, we develop original gaming experiences that demand attention. Inspired by our players and love of gaming, we aim to entertain by incorporating interactive technology and electrifying imagery. 
Summary:
Under the supervision of the technical services manager, the incident management technician is to offer excellent customer service based on established guidelines and Level One support to our clients. This includes taking incoming calls, managing incoming emails, and providing first response diagnostics.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Essential Duties and Responsibilities include but are not limited to the following: 
<ul>
<li>Provide Level One support to the clients.
<ul>
<li>Receive requests and preliminary diagnostic information from the client properly logging the details into the ticket management system.</li>
<li>Validate that all communications are properly and documented.</li>
<li>Apply known solutions to resolve the problem.</li>
<li>Submit and track part replacements and track.</li>
<li>Escalate the problem to the Problem management technicians (Level 2) when necessary.</li>
<li>Follow up with the client.</li>
</ul>
</li>
<li>Manage customer service delivery through ticketing system.
<ul>
<li>Timely follow up internally and externally to obtain resolution</li>
</ul>
</li>
<li>Preparation, installation and configuration of both hardware and software components according to specifications</li>
<li>Deployment and go live of the server system (Both Hardware and Software)</li>
<li>Conduct system monitoring.</li>
<li>Complete the parts request and returned merchandise procedures (RMA)</li>
<li>Comply with any regulatory protocol related to the industry.</li>
<li>Continued development of skills (Software, hardware, and procedures).</li>
<li>Ensure that the service level agreements (SLA) are being met.</li>
<li>Management of the technical support email inbox.</li>
<li>Assist field services technicians.</li>
<li>Other responsibilities as assigned by the manager.</li>
</ul>
REQUIRED SKILLS AND EXPERIENCE:
<ul>
<li>Able to speak and write fluently in English.</li>
<li>Available to work on rotating shifts and cover on-call.</li>
<li>Be available to travel outside Canada for periods up to a week.
<ul>
<li>Have a valid passport, valid driver license, be 21 years of age.</li>
</ul>
</li>
<li>Be able to obtain gaming licenses:
<ul>
<li>Pass a background security check.</li>
<li>Provide personal and financial information and fill required regulatory documents.</li>
</ul>
</li>
<li>Working knowledge of:
<ul>
<li>MS server operating systems (Windows servers 2008R2, 2016, 2019)</li>
<li>Active Directory, DNS, DHCP</li>
<li>Backup solutions (Backup Exec, ESET, Veeam)</li>
<li>Networking (logical and physical)</li>
</ul>
</li>
<li>Working knowledge of:
<ul>
<li>Server hardware (HP ProLiant family)</li>
<li>Network hardware (router, switches)</li>
</ul>
</li>
<li>Nice to have:
<ul>
<li>Experience with Microsoft licensing (Open, Select, SPLA, etc.)</li>
<li>Experience with SQL queries.</li>
<li>Experience with production (live) environments.</li>
<li>Experience within a customer service-oriented call/service center.</li>
<li>Experience in the casino industry.</li>
</ul>
</li>
</ul>
SCHEDULE
The schedule is 40 hours per week and is on rotating work shifts:
Days
8:00am to 5:00pm (Monday to Friday)
Evenings
4:00pm to 12:00am (Monday to Friday) – From home
On-Call
12:00am to 8:00am (Monday to Friday) + Weekends
LUNCH
The rules for lunch hours are as follows depending on the current work shift:
Days
Duration of 1 hour and must be taken at either 11:30am or 12:30pm depending on the availability of the other scheduled technicians
Evenings
Duration of 30 minutes paid by the company. Must be taken after 5:00pm
On-Call
Not applicable
PHYSICAL DEMANDS:
<ul>
<li>Sitting for extended periods of time. Most work is done at a desk or workstation.</li>
<li>Frequent use of a computer and/or phone.</li>
</ul>
Employment at Will
Employment at Bluberi is on an at-will basis unless otherwise stated in a written individual employment agreement signed by Bluberi’s CEO. This means you and/or Bluberi have the right to terminate employment at any time for any reason with or without cause or notice, as applicable to federal or state law. 
Nothing in this guide creates or is intended to create an employment agreement, express or implied. Nothing contained in this, or any other document provided to you is intended to be, nor should it be, construed as a contract that employment or any benefit will be continued for any period of time. In addition, no company representative is authorized to modify this policy for any individual or to enter into any agreement, oral or written, that changes the at-will relationship. 
Immigration Law Compliance
Bluberi is committed to full compliance with the federal immigration laws. These laws require all individuals to complete an employment eligibility verification procedure when hired. All new Team members are required to electronically complete and sign an I-9 form and furnish original documentation for proof of identity and proof of eligibility to work in the United States within (3) business days of their first day of employment. Changes in immigration status must be reported to HR as soon as they occur. 
Equal Employment Opportunity Employer
Bluberi is an equal employment opportunity employer. Our policy is to select, place, train and promote the best qualified individuals based upon relevant factors such as work quality, attitude and experience, so as to provide equal employment opportunity for all of our employees in compliance with applicable local, state and federal laws and without regard to non-work related factors such as sex, color, race, ancestry, religion, national origin, age, disability unrelated to the ability to perform the essential functions of the job, veteran status, sexual orientation, citizenship status, or other protected group status. This equal employment opportunity policy applies to all Bluberi activities, including, but not limited to, recruiting, hiring, training, transfers, promotions, wages, and benefits. Creativity, innovation, imagination and curiosity are naturally inclusive. Bluberi values and respects all teammates and knows diversity makes us better and helps us achieve our goals. 
Americans with Disabilities Act (ADA) and Reasonable Accommodation
Bluberi is committed to the fair and equal employment of individuals with disabilities under the ADA. It is Bluberi’s policy to provide reasonable accommodation to qualified individuals with disabilities unless the accommodation imposes an undue hardship on the company. Bluberi prohibits any harassment of, or discriminatory treatment of, employees or applicants based on a disability or because an employee has requested reasonable accommodation. 
In accordance with the ADA, reasonable accommodations will be provided to qualified individuals with disabilities to enable them to perform the essential functions of their jobs or to enjoy the equal benefits and privileges of employment. A Bluberi employee or applicant with a disability may request an accommodation from the HR department and should specify what accommodation is needed to perform the job and submit supporting documentation explaining the basis for the requested accommodation, to the extent permitted and in accordance with applicable law. The company then will review and analyze the request, including engaging in an interactive process with the Bluberi employee or applicant, to identify if such accommodation can be provided, or if any other possible accommodations are appropriate. If requested, the individual is responsible for providing medical documentation regarding the disability and possible accommodation. All information obtained concerning the medical condition or history of an applicant or Bluberi will be treated as confidential information, maintained in separate medical files, and disclosed only as permitted by law. 
It is the policy of Bluberi to prohibit harassment or discrimination based on disability or because an individual has requested reasonable accommodation. Bluberi prohibits retaliation against individuals for exercising their rights under the ADA or other applicable civil rights laws. Team members should use the procedures described in the Anti-Harassment/Non-Discrimination Policy to report any harassment, discrimination, or retaliation they have experienced or witnessed. 
Employment Classification
To determine eligibility for benefits and overtime status and to ensure compliance with federal and state laws and regulations, Bluberi uses the following classifications. Employment classifications are based on the guidelines of the Fair Labor Standards Act (FLSA) and, as circumstances dictate, Bluberi may review or change employment classifications at any time. 
Exempt: Exempt Team members are paid on a salary basis and are not eligible to receive overtime pay. 
Non-exempt: Non-exempt Team members are paid on an hourly basis and are eligible to receive overtime pay for overtime hours worked. 
Regular, full time: Team members who are not in a temporary status and work a minimum of 30 hours weekly and maintain continuous employment status. These Team members are eligible for the full-time benefits package and are subject to the terms, conditions, and limitations of each benefits program. 
Regular, part time: Team members who are not in a temporary status and who are regularly scheduled to work less than 30 hours weekly, but at least 20 hours weekly, and who maintain continuous employment status. Part-time Team members are eligible for some of the benefits offered by the company and are subject to the terms, conditions, and limitations of each benefits program. 
Temporary, full-time: Individuals who are hired as interim workers to temporarily supplement the workforce or to assist in the completion of a specific project and who are temporarily scheduled to work the company’s full-time schedule for a limited duration. Employment beyond any initial stated period does not imply a change in employment status. 
Temporary, part-time: Individuals who are hired as interim workers to temporarily supplement the workforce or to assist in the completion of a specific project and who are temporarily scheduled to work less than 30 hours weekly for a limited duration. Employment beyond any initial stated period does not imply a change in employment status. 
Diversity, Equity and Inclusion Policy
Bluberi is committed to fostering, cultivating and preserving a culture of diversity, equity and inclusion. 
Our human capital is the most valuable asset we have. The collective sum of the individual differences, life experiences, knowledge, inventiveness, innovation, self-expression, unique capabilities and talent that team members invest in their work represents a significant part of not only our culture, but our reputation and company’s achievement as well. 
We embrace and encourage our differences in age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other characteristics that make us unique.

Technical Specialist I

<h3>Job Description</h3>
Job Description
Purpose: Quadax’s Application Support Representatives provide tier-2 technical support to client &amp; internal end-users of the RCS division’s revenue cycle applications (e.g., HARP, PAS, etc.), managing within the ServiceNow incident management platform. Representatives perform proactive monitoring of key automated processes, further administering key application configurations/setups in support of new client implementations and customary management of existing. Representatives will regularly collaborate with various internal teams, including tier-1 support representative, Client Engagement and Application Development.
Key Responsibilities:
<ul>
<li>Perform tasks associated with administration of client application databases including builds and maintenance</li>
<li>Liaison between Systems Development and Clients/Client Services</li>
<li>Apply application parameter and master file updates as requested by Client Service Representatives</li>
<li>Complete Mass Processing requests</li>
<li>Follow and maintain application administration process instructions</li>
<li>Create and maintain user setup forms/templates for application parameter and master files</li>
<li>Perform tasks associated with RCS Support Center</li>
<li>User setup, registration approval and troubleshooting</li>
<li>Patient website and online credit card processing setup and support</li>
<li>Product and Applications break-fix triage, troubleshooting, and resolution communication</li>
<li>Applications Training</li>
<li>Electronic data interface file/insurance claim monitoring</li>
<li>Research remittance loading errors and unverified remits to determine corrective action requirements</li>
<li>Assistance with reporting requests</li>
<li>Perform SQL server queries for capturing data that is used for reporting and mass processing</li>
<li>Testing for HARP, PAS, Help Desk, Secure Portal, credit card payment portal/gateway updates</li>
<li>Implementation and support of Print and Mail services</li>
<li>Customer support of Decision Intelligence services/applications</li>
<li>Support and troubleshooting of various electronic eligibility/insurance discovery services and API’s</li>
<li>Advisor to Account Executives and Project Managers in need of information pertaining to database/software functionality</li>
<li>Manage Unclaimed Funds and Annual Purge processing for active clients.</li>
</ul>
Education/Experience:
<ul>
<li>Associate or bachelor’s degree in healthcare or business information technology/management or equivalent experience</li>
<li>Understanding of software applications and related database structure, file systems and administrative concepts</li>
<li>Detail-oriented with strong organizational and multi-tasking skills</li>
<li>Knowledge of medical billing and experience with medical billing software preferred</li>
<li>Strong interpersonal and communication skills</li>
<li>Experience in customer service and/or software support</li>
<li>Proficient in Microsoft Office applications</li>
<li>Knowledge of medical billing and/or experience with medical billing software preferred</li>
</ul>

RCS Application Support Representative

<h3>Job Description</h3>
Job Description
About Us:
Vogelsang USA, LTD is a leading manufacturer of high-performance rotary lobe pumps, in-line grinders, and mixing solutions engineered for demanding applications in the biogas, food and animal waste processing, wastewater treatment, and industrial liquid handling sectors. Our solutions play a critical role in optimizing industrial processes, increasing efficiency, and ensuring sustainable operations. As we continue to expand, we are looking for a technically proficient and highly motivated Biogas and Industrial Technical Sales Representative to join our team in the Northeast.
Position Summary:
We are seeking a technical sales professional with a deep understanding of biogas systems, process engineering, and industrial liquid handling equipment. This role requires a strong background in selling engineered solutions, working with end-users, system integrators, engineering firms, and EPC contractors to provide tailored technical solutions for biogas production, food waste processing, and other industrial applications. The ideal candidate will have 10+ years of outside sales experience, a demonstrated ability to drive business development, and a track record of successfully closing complex, technical sales.
Key Responsibilities:
<ul>
<li>Develop and implement a strategic sales plan to grow Vogelsang’s presence in the biogas, food waste, and industrial liquid processing markets.</li>
<li>Identify and pursue new business opportunities with biogas plant operators, wastewater treatment facilities, food waste processors, industrial manufacturers, and engineering firms.</li>
<li>Conduct detailed technical consultations and needs assessments, proposing tailored Vogelsang solutions to optimize customer processes.</li>
<li>Lead technical product demonstrations, system analysis, and ROI-based selling to highlight efficiency gains and cost savings.</li>
<li>Collaborate with engineering and product management teams to provide customized solutions, including pump sizing, system integration, and process optimization.</li>
<li>Serve as the primary technical point of contact for distributors, OEMs, and direct customers.</li>
<li>Deliver technical presentations and training for customers, contractors, and distributor personnel.</li>
<li>Maintain a robust sales pipeline through territory management, lead generation, and relationship-building.</li>
<li>Regularly analyze market trends, industry regulations, and competitor activities to adapt sales strategies accordingly.</li>
<li>Travel extensively (7-10 nights per month as necessary) within the assigned territory to support customers, conduct site visits, and attend industry events.</li>
</ul>
Requirements
Qualifications &amp; Experience:
<ul>
<li>Bachelor’s degree in engineering (Mechanical, Process, or Environmental preferred), Business, or a related field (or equivalent industry experience).</li>
<li>Minimum 10 years of technical sales experience in biogas, wastewater treatment, food processing, or industrial liquid handling equipment.</li>
<li>Deep understanding of biogas plant operations, anaerobic digestion, sludge treatment, liquid pumping systems, grinders, and mixing equipment.</li>
<li>Proven ability to develop technical sales strategies, manage long sales cycles, and close high-value projects.</li>
<li>Strong proficiency in process engineering principles, pump sizing, system troubleshooting, and flow dynamics.</li>
<li>Experience working with industrial buyers, plant operators, engineering firms, and procurement specialists.</li>
<li>Excellent technical communication, negotiation, and presentation skills.</li>
<li>Ability to work independently and drive sales growth in a competitive market.</li>
<li>Proficiency with CRM software, technical documentation, and proposal development.</li>
<li>Willingness to travel extensively within Pennsylvania, New Jersey, New York, New England, Delaware, Maryland and Virginia to engage customers and support sales activities.</li>
</ul>
Benefits
Why Join Us?
<ul>
<li>Competitive base salary plus uncapped commission structure.</li>
<li>Comprehensive benefits package including health insurance, retirement plans, and paid time off.</li>
<li>Opportunity to work with cutting-edge technology in biogas and industrial liquid handling.</li>
<li>Strong technical and sales support team to ensure success in the role.</li>
<li>Continuous professional development opportunities and career growth potential.</li>
</ul>

Biogas and Industrial Technical Sales Representative (Pennsylvania)

<h3>Job Description</h3>
Job Description
About Us:
Vogelsang USA, LTD is a leading manufacturer of high-performance rotary lobe pumps, in-line grinders, and mixing solutions engineered for demanding applications in the biogas, food and animal waste processing, wastewater treatment, and industrial liquid handling sectors. Our solutions play a critical role in optimizing industrial processes, increasing efficiency, and ensuring sustainable operations. As we continue to expand, we are looking for a technically proficient and highly motivated Biogas and Industrial Technical Sales Representative to join our team in Central Texas.
Position Summary:
We are seeking a technical sales professional with a deep understanding of biogas systems, process engineering, and industrial liquid handling equipment. This role requires a strong background in selling engineered solutions, working with end-users, system integrators, engineering firms, and EPC contractors to provide tailored technical solutions for biogas production, food waste processing, and other industrial applications. The ideal candidate will have 10+ years of outside sales experience, a demonstrated ability to drive business development, and a track record of successfully closing complex, technical sales.
Key Responsibilities:
<ul>
<li>Develop and implement a strategic sales plan to grow Vogelsang’s presence in the biogas, food waste, and industrial liquid processing markets.</li>
<li>Identify and pursue new business opportunities with biogas plant operators, wastewater treatment facilities, food waste processors, industrial manufacturers, and engineering firms.</li>
<li>Conduct detailed technical consultations and needs assessments, proposing tailored Vogelsang solutions to optimize customer processes.</li>
<li>Lead technical product demonstrations, system analysis, and ROI-based selling to highlight efficiency gains and cost savings.</li>
<li>Collaborate with engineering and product management teams to provide customized solutions, including pump sizing, system integration, and process optimization.</li>
<li>Serve as the primary technical point of contact for distributors, OEMs, and direct customers.</li>
<li>Deliver technical presentations and training for customers, contractors, and distributor personnel.</li>
<li>Maintain a robust sales pipeline through territory management, lead generation, and relationship-building.</li>
<li>Regularly analyze market trends, industry regulations, and competitor activities to adapt sales strategies accordingly.</li>
<li>Travel extensively (7-10 nights per month as necessary) within the assigned territory to support customers, conduct site visits, and attend industry events.</li>
</ul>
Requirements
Qualifications &amp; Experience:
<ul>
<li>Bachelor’s degree in engineering (Mechanical, Process, or Environmental preferred), Business, or a related field (or equivalent industry experience).</li>
<li>Minimum 10 years of technical sales experience in biogas, wastewater treatment, food processing, or industrial liquid handling equipment.</li>
<li>Deep understanding of biogas plant operations, anaerobic digestion, sludge treatment, liquid pumping systems, grinders, and mixing equipment.</li>
<li>Proven ability to develop technical sales strategies, manage long sales cycles, and close high-value projects.</li>
<li>Strong proficiency in process engineering principles, pump sizing, system troubleshooting, and flow dynamics.</li>
<li>Experience working with industrial buyers, plant operators, engineering firms, and procurement specialists.</li>
<li>Excellent technical communication, negotiation, and presentation skills.</li>
<li>Ability to work independently and drive sales growth in a competitive market.</li>
<li>Proficiency with CRM software, technical documentation, and proposal development.</li>
<li>Willingness to travel extensively within Texas, Oklahoma and/or Arkansas to engage customers and support sales activities.</li>
</ul>
Benefits
Why Join Us?
<ul>
<ul>
<li>Competitive base salary plus uncapped commission structure.</li>
<li>Comprehensive benefits package including health insurance, retirement plans, and paid time off.</li>
<li>Opportunity to work with cutting-edge technology in biogas and industrial liquid handling.</li>
<li>Strong technical and sales support team to ensure success in the role.</li>
<li>Continuous professional development opportunities and career growth potential.</li>
</ul>
</ul>

Biogas and Industrial Technical Sales Representative (Texas)

<h3>Job Description</h3>
Job Description
About Us:
Vogelsang USA, LTD is a leading manufacturer of high-performance rotary lobe pumps, in-line grinders, and mixing solutions engineered for demanding applications in the biogas, food and animal waste processing, wastewater treatment, and industrial liquid handling sectors. Our solutions play a critical role in optimizing industrial processes, increasing efficiency, and ensuring sustainable operations. As we continue to expand, we are looking for a technically proficient and highly motivated Biogas and Industrial Technical Sales Representative to join our team in Georgia.
Position Summary:
We are seeking a technical sales professional with a deep understanding of biogas systems, process engineering, and industrial liquid handling equipment. This role requires a strong background in selling engineered solutions, working with end-users, system integrators, engineering firms, and EPC contractors to provide tailored technical solutions for biogas production, food waste processing, and other industrial applications. The ideal candidate will have 10+ years of outside sales experience, a demonstrated ability to drive business development, and a track record of successfully closing complex, technical sales.
Key Responsibilities:
<ul>
<li>Develop and implement a strategic sales plan to grow Vogelsang’s presence in the biogas, food waste, and industrial liquid processing markets.</li>
<li>Identify and pursue new business opportunities with biogas plant operators, wastewater treatment facilities, food waste processors, industrial manufacturers, and engineering firms.</li>
<li>Conduct detailed technical consultations and needs assessments, proposing tailored Vogelsang solutions to optimize customer processes.</li>
<li>Lead technical product demonstrations, system analysis, and ROI-based selling to highlight efficiency gains and cost savings.</li>
<li>Collaborate with engineering and product management teams to provide customized solutions, including pump sizing, system integration, and process optimization.</li>
<li>Serve as the primary technical point of contact for distributors, OEMs, and direct customers.</li>
<li>Deliver technical presentations and training for customers, contractors, and distributor personnel.</li>
<li>Maintain a robust sales pipeline through territory management, lead generation, and relationship-building.</li>
<li>Regularly analyze market trends, industry regulations, and competitor activities to adapt sales strategies accordingly.</li>
<li>Travel extensively (7-10 nights per month as necessary) within the assigned territory to support customers, conduct site visits, and attend industry events.</li>
</ul>
Requirements
Qualifications &amp; Experience:
<ul>
<li>Bachelor’s degree in engineering (Mechanical, Process, or Environmental preferred), Business, or a related field (or equivalent industry experience).</li>
<li>Minimum 10 years of technical sales experience in biogas, wastewater treatment, food processing, or industrial liquid handling equipment.</li>
<li>Deep understanding of biogas plant operations, anaerobic digestion, sludge treatment, liquid pumping systems, grinders, and mixing equipment.</li>
<li>Proven ability to develop technical sales strategies, manage long sales cycles, and close high-value projects.</li>
<li>Strong proficiency in process engineering principles, pump sizing, system troubleshooting, and flow dynamics.</li>
<li>Experience working with industrial buyers, plant operators, engineering firms, and procurement specialists.</li>
<li>Excellent technical communication, negotiation, and presentation skills.</li>
<li>Ability to work independently and drive sales growth in a competitive market.</li>
<li>Proficiency with CRM software, technical documentation, and proposal development.</li>
<li>Willingness to travel extensively within Georgia, Florida, Alabama, and South Carolina to engage customers and support sales activities.</li>
</ul>
Why Join Us?
<ul>
<li>Competitive base salary plus uncapped commission structure.</li>
<li>Comprehensive benefits package including health insurance, retirement plans, and paid time off.</li>
<li>Opportunity to work with cutting-edge technology in biogas and industrial liquid handling.</li>
<li>Strong technical and sales support team to ensure success in the role.</li>
<li>Continuous professional development opportunities and career growth potential.</li>
</ul>
Benefits
Why Join Us?
<ul>
<li>Competitive base salary plus uncapped commission structure.</li>
<li>Comprehensive benefits package including health insurance, retirement plans, and paid time off.</li>
<li>Opportunity to work with cutting-edge technology in biogas and industrial liquid handling.</li>
<li>Strong technical and sales support team to ensure success in the role.</li>
<li>Continuous professional development opportunities and career growth potential.</li>
</ul>

20,353 technical support representative Jobs