<h3>Job Description</h3>
Job Description
About Ping Identity: 
At Ping Identity, we believe in making digital experiences both secure and seamless for all users, without compromise. We call this digital freedom. And it's not just something we provide our customers. It's something that inspires our company. People don't come here to join a culture that's built on digital freedom. They come to cultivate it. 
Our intelligent, cloud identity platform lets people shop, work, bank, and interact wherever and however they want. Without friction. Without fear. 
While protecting digital identities is at the core of our technology, protecting individual identities is at the core of our culture. We champion every identity. One of our core values, Respect Individuality, reminds us to celebrate differences so you are empowered to bring your authentic self to work. 
We're headquartered in Denver, Colorado and we have offices and employees around the globe. We serve the largest, most demanding enterprises worldwide, including more than half of the Fortune 100. At Ping Identity, we're changing the way people and businesses think about cybersecurity, digital experiences, and identity and access management. 
The Global Support Organization (GSO) is primarily responsible for providing product support to customers to deflect non-defect and non-feature cases from Product Development. The cloud technical support engineer, reporting to the technical support manager, is responsible for providing product support to customers on the products used in their cloud environments, as well as assuming system administration responsibilities in certain areas. You will work closely with platform engineering in ensuring that customer inquiries are addressed, and that the products running in the cloud environment are well-maintained, while being exposed to several technologies and practices, such as AWS, Kubernetes, and devops.
You will:
<ul>
<li>Manage and complete support cases and service requests for customers</li>
<li>Monitor and Administer PingFederate, PingAccess, and PingDirectory in a devops environment</li>
<li>Provide communication with and between customers and other supporting teams across the organization</li>
<li>Update processes, documentation, and knowledge base as changes are made or discovered</li>
<li>Assist in coordinating and diagnosing issues in customer environments</li>
<li>Initiate and participate in incidents and root cause analyses as a product SME</li>
</ul>
You have:
<ul>
<li>Advanced Certification or minimum 2 years experience supporting at least 2 of the following:</li>
<li>PingFederate</li>
<li>PingDirectory</li>
<li>PingAccess</li>
<li>Identity Manager</li>
<li>Data analysis and correlation - Utilizing data analytics to correlate disparate data points and logs to draw conclusions about the source of a problem</li>
<li>Complex System Analysis - Understanding and diagnosing issues within highly complex and integrated systems.</li>
<li>Root Cause Analysis - Digging deeper into problems to understand the underlying causes, not just the symptoms.</li>
<li>Excellent understanding of IAM Security best practices</li>
<li>Proficient understanding of change management</li>
</ul>
You have an advantage if: 
<ul>
<li>Experience working in a Kubernetes environment</li>
<li>Experience with networking</li>
<li>Experience in System Administration of an enterprise environment</li>
<li>Proficient in querying with tools like ElasticSearch/Kibana, Cloudwatch, Jira, etc.</li>
<li>Excellent customer service skills</li>
<li>Extroverted in nature - Enjoy working with customers, potentially under pressure</li>
</ul>
USA: $85,500 to $95,481 In accordance with Colorado's Equal Pay for Equal Work Act (SB 19-085) the approximate compensation range for this role in Colorado is listed above. Final compensation for this role will be determined by various factors, such as knowledge, skills, and abilities.
Life at Ping:
We believe in and facilitate a flexible, collaborative work environment. We're growing quickly, but remain true to the innovative, can-do startup values that got us here. Most importantly, we keep hiring talented, smart, fun, and genuinely nice people because that's who we want to succeed with every day. 
Here are just a few of the things that make Ping special:
<ul>
<li>A company culture that empowers you to do your best work.</li>
<li>Employee Resource Groups that create a sense of belonging for everyone.</li>
<li>Regular company and team bonding events.</li>
<li>Competitive benefits and perks.</li>
<li>Global volunteering and community initiatives</li>
</ul>
Our Benefits: 
<ul>
<li>Generous PTO &amp; Holiday Schedule </li>
<li>Parental Leave</li>
<li>Progressive Healthcare Options</li>
<li>Retirement Programs</li>
<li>Opportunity for Education Reimbursement </li>
<li>Commuter Offset (Specific locations) </li>
</ul>
Ping is the collective sum of all our individual experiences, backgrounds and influences and we pride ourselves in growing and learning together. We are committed to building an inclusive and diverse environment where everyone's individuality is respected and everyone has an Identity. In recruiting for new colleagues, we welcome the unique contributions you can bring and encourage you to be your best self.
We are an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.

Senior Cloud Engineer

<h3>Job Description</h3>
Job Description
About Ping Identity: 
At Ping Identity, we believe in making digital experiences both secure and seamless for all users, without compromise. We call this digital freedom. And it's not just something we provide our customers. It's something that inspires our company. People don't come here to join a culture that's built on digital freedom. They come to cultivate it. 
Our intelligent, cloud identity platform lets people shop, work, bank, and interact wherever and however they want. Without friction. Without fear. 
While protecting digital identities is at the core of our technology, protecting individual identities is at the core of our culture. We champion every identity. One of our core values, Respect Individuality, reminds us to celebrate differences so you are empowered to bring your authentic self to work. 
We're headquartered in Denver, Colorado and we have offices and employees around the globe. We serve the largest, most demanding enterprises worldwide, including more than half of the Fortune 100. At Ping Identity, we're changing the way people and businesses think about cybersecurity, digital experiences, and identity and access management. 
Ping Identity is seeking a strategic and results-driven Director of Financial Systems to lead our financial systems team and drive transformative change. This leadership role requires a seasoned professional with extensive experience in managing complex financial systems landscapes, particularly within high-growth SaaS organizations. The ideal candidate will possess a deep understanding of financial systems architecture, coupled with a proven ability to lead teams, manage large-scale projects, and provide expert consultation to stakeholders. Expertise in Netsuite, Anaplan, Concur, and Coupa is essential, as is a track record of successfully scaling financial systems to support evolving business needs. This role will be pivotal in optimizing our financial processes, enhancing data integrity, and driving strategic decision-making.
Key Responsibilities:
<ul>
<li>Strategic Leadership and Team Management:</li>
<ul>
<li>Provide visionary leadership and strategic direction to the financial systems team, fostering a high-performance culture of excellence, accountability, and continuous improvement.</li>
<li>Mentor, develop, and empower team members, ensuring their professional growth and alignment with organizational goals.</li>
<li>Build and maintain strong relationships with key stakeholders across finance, accounting, operations, and IT.</li>
</ul>
<li>Financial Systems Strategy and Roadmap:</li>
<ul>
<li>Develop and execute a comprehensive financial systems strategy and roadmap that aligns with Ping Identity's overall business objectives and supports long-term growth.</li>
<li>Identify and evaluate emerging technologies and trends in financial systems, recommending and implementing solutions that enhance efficiency and effectiveness.</li>
<li>Lead the evaluation, selection, and implementation of new financial systems and tools, ensuring seamless integration with existing infrastructure.</li>
</ul>
<li>Consulting and Advisory Services:</li>
<ul>
<li>Act as a trusted advisor to senior management on financial systems best practices, providing expert guidance on system optimization, process improvement, and data management.</li>
<li>Conduct in-depth analysis of financial processes and systems, identifying opportunities for automation, streamlining, and enhanced control.</li>
<li>Provide expert consultation on system design, configuration, and customization to meet specific business requirements.</li>
</ul>
<li>System Management and Optimization:</li>
<ul>
<li>Oversee the ongoing maintenance, optimization, and administration of all financial systems, including Netsuite, Anaplan, Concur, and Coupa.</li>
<li>Ensure system security, data integrity, and compliance with relevant regulations and internal controls.</li>
<li>Manage system upgrades, patches, and enhancements, minimizing disruption to business operations.</li>
</ul>
<li>Project Management and Implementation:</li>
<ul>
<li>Lead and manage complex financial systems projects from initiation to completion, ensuring adherence to timelines, budgets, and quality standards.</li>
<li>Develop and maintain project plans, risk assessments, and communication strategies.</li>
<li>Coordinate and collaborate with cross-functional teams to ensure successful project delivery.</li>
</ul>
<li>Budget Management and Financial Reporting:</li>
<ul>
<li>Develop and manage the financial systems budget, ensuring efficient allocation of resources and cost control.</li>
<li>Provide accurate and timely financial data and analysis to senior management, supporting informed decision-making.</li>
<li>Develop and maintain robust reporting and analytics capabilities.</li>
</ul>
</ul>
Qualifications:
<ul>
<li>Education: Bachelor's degree in Finance, Accounting, Information Systems, or a related field. Master's degree or CPA preferred.</li>
<li>Experience:</li>
<ul>
<li>12+ years of progressive experience in financial systems management, with at least 7 years in a leadership role.</li>
<li>Proven experience leading and managing financial systems teams in a dynamic, high-growth environment.</li>
<li>Extensive experience in consulting and providing advisory services on financial systems optimization and process improvement.</li>
</ul>
<li>Technical Skills:</li>
<ul>
<li>Deep expertise in Netsuite, Anaplan, Concur, and Coupa.</li>
<li>Strong understanding of financial reporting regulations, internal control frameworks, and SOX compliance.</li>
<li>Proficiency in data analysis, reporting, and business intelligence tools.</li>
</ul>
<li>Leadership and Communication:</li>
<ul>
<li>Exceptional leadership, communication, and presentation skills.</li>
<li>Ability to build strong relationships and influence stakeholders at all levels.</li>
<li>Strong negotiation and conflict resolution skills.</li>
</ul>
<li>Problem Solving and Innovation:</li>
<ul>
<li>Demonstrated ability to think strategically, solve complex problems, and develop innovative solutions.</li>
<li>Ability to adapt to changing priorities and manage multiple initiatives simultaneously.</li>
</ul>
<li>Project Management:</li>
<ul>
<li>Proven ability to manage large-scale projects, prioritize effectively, and meet deadlines.</li>
<li>Strong project management skills, including planning, execution, and monitoring.</li>
</ul>
</ul>
Life at Ping:
We believe in and facilitate a flexible, collaborative work environment. We're growing quickly, but remain true to the innovative, can-do startup values that got us here. Most importantly, we keep hiring talented, smart, fun, and genuinely nice people because that's who we want to succeed with every day. 
Here are just a few of the things that make Ping special:
<ul>
<li>A company culture that empowers you to do your best work.</li>
<li>Employee Resource Groups that create a sense of belonging for everyone.</li>
<li>Regular company and team bonding events.</li>
<li>Competitive benefits and perks.</li>
<li>Global volunteering and community initiatives</li>
</ul>
Our Benefits: 
<ul>
<li>Generous PTO &amp; Holiday Schedule </li>
<li>Parental Leave</li>
<li>Progressive Healthcare Options</li>
<li>Retirement Programs</li>
<li>Opportunity for Education Reimbursement </li>
<li>Commuter Offset (Specific locations) </li>
</ul>
Ping is the collective sum of all our individual experiences, backgrounds and influences and we pride ourselves in growing and learning together. We are committed to building an inclusive and diverse environment where everyone's individuality is respected and everyone has an Identity. In recruiting for new colleagues, we welcome the unique contributions you can bring and encourage you to be your best self.
We are an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.

Director, Financial Systems (NetSuite)

<h3>Job Description</h3>
Job DescriptionJob Description 
Ingram Content Group (ICG)is hiring for a&nbsp;Senior Software Engineer&nbsp;to contribute to our team in&nbsp;LaVergne, TN, just outside the Nashville area.&nbsp;This position will be hybrid and work from the Ingram headquarters 3 days per week.
In this role, you will deliver enterprise grade software solutions with high customer impact. You will work with a team of sr. engineers specializing in an enterprise order processing application running on MVS using mainly relational database technology (DB2).&nbsp; As the Senior Software Engineer, you will perform all aspects of the development life cycle. You’ll also act as the senior technical programmer for the assigned enterprise system and/or application of responsibility. In addition, you’ll deliver results through independent contributions and through mentoring of junior engineers.
Want to help explore and build new ways to deliver content to the world?
At Ingram, our Technology team is blazing a trail by providing content distribution services to thousands of publishers with key initiatives around business intelligence, machine learning, continuous integration and omnichannel.&nbsp; We support diverse people and technology that highlights innovation through SaaS platforms, metadata, cloud, and containerization.&nbsp; &nbsp;Our teams are agile, and emphasize authenticity, creativity, and transparency upon a fact-based foundation.&nbsp;
The world is reading, and it is our goal to connect as many people to the content they want in the simplest ways.&nbsp; If you are an IT professional who strives to deliver results through collaborative partnerships, understanding what drives business,&nbsp;and enjoys working in a connected culture, we can’t wait to meet you!
Required Qualifications:
<ul>
<li>Bachelor’s Degree in Computer Science or related field or directly related year for year experience</li>
<li>6+ years’ experience in designing, developing, implementing, and supporting enterprise level IT solutions</li>
</ul>
Preferred Skills:
<ul>
<li>Strong DB2 Skills</li>
<li>Strong COBOL skills</li>
<li>Ability to work in both CICS and batch environments (MVS JCL)</li>
<li>Strong TSO/ISPF skills</li>
</ul>
Key Responsibilities:
<ul>
<li>Serves as Designer/Architect/Engineer for at least one major enterprise IT application.</li>
<li>Leads areas of integration with at least one major operating system (e.g. Unix/Linux/Windows/MVS).</li>
<li>Develops new design patterns, standards, etc. and works with other</li>
<li>Performs data modeling and architecture development.</li>
<li>Reviews and evaluates application work flow and user experience.</li>
<li>Acts as technical expert and provides application development oversight and involvement for Third Party integrations (e.g. Documentum, Adobe, etc.) and database (e.g. MySQL, Oracle, SQL Server) core components.</li>
<li>Leads and executes testing to ensure the program meets the specified</li>
<li>Drives solutions and guides the work of others to provide full application development life cycle support including specifications, prototypes, development, quality assurance and deployment.</li>
<li>Champions innovation and expands sphere of influence through mentoring and guidance.</li>
<li>Works with user/customer community, business analysts, and architects to capture system requirements and design.</li>
<li>Leverages a technical network to collaborate across the organization.</li>
</ul>
Hiring Salary Range:&nbsp;$108,000k&nbsp;-&nbsp;$138,000k.&nbsp;This range represents the anticipated low and high end of the salary for this position. It will be determined by factors including but not limited to:&nbsp; the applicant’s education, experience, knowledge, skills, and abilities, geographic location, as well as internal equity and alignment with market data.
Additional Information 
Perks/Benefits:
<ul>
<li>A highly competitive compensation package with generous benefits beginning first day of employment for Medical/Prescription Drug plans, HSA, Vision, Dental and Health Care FSA.
<ul>
<li>20 vacation days &amp; 12 sick days accrued annually and 3 personal days</li>
<li>401K match, Life and AD&amp;D, Employee Assistance&nbsp;programs, Group Legal, &amp; more</li>
<li>Wellness program with access to&nbsp;onsite gym and basketball court for associates</li>
</ul>
</li>
<li>Encouraged continued education with our tuition reimbursement program</li>
<li>Financial and in-kind opportunities to engage with non-profits in your community
<ul>
<li>Company match program for United Way donations</li>
<li>Volunteer opportunities and in-kind drives for non-profits throughout the year</li>
</ul>
</li>
<li>Take breaks or brainstorm in our game room with ping pong &amp; foosball</li>
<li>Casual Dress Code &amp; Flexible Schedules (per team)</li>
</ul>
The world is reading,&nbsp;and Ingram Content Group (“Ingram”) connects people with content in all forms. Providing comprehensive services for publishers, retailers, libraries and educators, Ingram makes these services seamless and accessible through technology, innovation and creativity. With an expansive global network of offices and facilities, Ingram’s services include digital and physical book distribution, print-on-demand, and digital learning. Ingram Content Group is a part of Ingram Industries Inc. and includes Ingram Book Group LLC, Ingram Publisher Services LLC, Lightning Source LLC, Ingram Library Services LLC, Tennessee Book Company LLC, Ingram Content Group UK Ltd. and Ingram Content Group Australia Pty Ltd.&nbsp;
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, work related mental or physical disability, veteran status, sexual orientation, gender identity, or genetic information.
<ul>
<li>EOE-Race/Gender/Veterans/Disabled</li>
<li>We participate in EVerify.</li>
<li>EEO Poster in English</li>
<li>EEO Poster in Spanish</li>
</ul>

Sr Software Engineer (Mainframe Cobol)

<h3>Job Description</h3>
Job DescriptionJob Title: Maintenance Electrician Job Description
An automotive manufacturing facility is seeking experienced maintenance technicians to join their team on a contract-to-hire basis. The role is focused on providing additional maintenance support to help reduce overtime within the facility.
Responsibilities
<ul>
<li>Repair and troubleshoot electrical control circuits, including disassembling units and replacing components.</li>
<li>Diagnose and repair or replace parts, making necessary adjustments.</li>
<li>Inspect machinery to ensure proper operation.</li>
<li>Perform diagnostics on PLC I/O systems.</li>
<li>Write reports using digital CMMS programs.</li>
<li>Conduct all necessary skills required by other specialists.</li>
<li>Perform manufacturer-recommended preventive maintenance on equipment.</li>
<li>Diagnose hydraulic and pneumatic systems.</li>
</ul>
Essential Skills
<ul>
<li>4+ years of industrial maintenance experience preferred, but candidates with 2 years of experience will be considered.</li>
<li>Ability to troubleshoot electronic control circuits.</li>
<li>Understanding of safety lock out/tag out procedures.</li>
<li>Capable of planning and executing complex tasks with limited guidance.</li>
<li>Moderate physical effort required, including moving lightweight materials in challenging positions.</li>
<li>Thorough knowledge of electrical logic.</li>
<li>Ability to perform general air conditioning service work.</li>
<li>High school diploma or equivalent.</li>
<li>Excellent oral and written communication skills.</li>
</ul>
Additional Skills &amp; Qualifications
<ul>
<li>Experience with electrical, mechanical, and maintenance technician roles.</li>
<li>Skills in troubleshooting, hydraulics, pneumatics, repair, and preventive maintenance.</li>
<li>PLC troubleshooting experience.</li>
</ul>
Why Work Here?
Join a company with a fun and engaging culture, featuring amenities such as a ping pong table, pool table, and a small gym. Enjoy regularly scheduled social events and catered meals for employees. If hired directly, benefit from excellent union benefits, including 100% coverage for both employee and family health insurance.
Work Environment
Work at a leading automotive parts manufacturing company that supplies major auto manufacturers in the region. The facility is not climate-controlled and can become very hot during the summer. Shifts are available in two patterns: 7am - 7pm Sunday through Tuesday with every other Wednesday, and 7am - 7pm Thursday through Saturday with every other Wednesday. Initial training will be conducted on the first shift before being placed on your designated shift. Each shift operates with a team size of 7.
Job Type &amp; Location
This is a Contract position based out of Grandview, Missouri.
Pay and Benefits
The pay range for this position is $30.00 - $34.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
 • Medical, dental &amp; vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life &amp; AD&amp;D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Grandview,MO.
Application Deadline
This position is anticipated to close on Aug 1, 2025.
About Aerotek:
We know that finding work is hard, and finding meaningful work is harder. Aerotek connects 180,000+ light industrial and skilled trades workers with 14,000+ employers each year, helping our workers navigate an evolving labor market and find jobs that meets their goals, skills and interests. Since 1983, we have provided a variety of career opportunities across North American industry – from short-term assignments at Fortune 500 companies where you can build your skills, to long-term opportunities where you can play a vital role solving for companies’ construction, manufacturing and maintenance challenges. Our 1,500+ experienced recruiters across 250+ offices work relentlessly to put our workforce in a position to thrive. Let us rise to meet your challenges and put our people-are everything spirit to the test as your career continues to grow.
Aerotek offers weekly pay, employee benefits including medical, dental &amp; vision, life insurance, health advocacy and employee assistance programs, a 401(k) plan, and employee discounts.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Company DescriptionWe know that finding work is hard, and finding meaningful work is harder. Aerotek connects 180,000+ light industrial and skilled trades workers with 14,000+ employers each year, helping our workers navigate an evolving labor market and find jobs that meet their goals, skills, and interests. Since 1983, we have provided a variety of career opportunities across North American industry – from short-term assignments at Fortune 500 companies where you can build your skills, to long-term opportunities where you can play a vital role in solving companies’ construction, manufacturing, and maintenance challenges. Our 1,500+ experienced recruiters across 250+ offices work relentlessly to put our workforce in a position to thrive. Let us rise to meet your challenges and put our people-are-everything spirit to the test as your career continues to grow. 
<h3>Company Description</h3>
We know that finding work is hard, and finding meaningful work is harder. Aerotek connects 180,000+ light industrial and skilled trades workers with 14,000+ employers each year, helping our workers navigate an evolving labor market and find jobs that meet their goals, skills, and interests. Since 1983, we have provided a variety of career opportunities across North American industry – from short-term assignments at Fortune 500 companies where you can build your skills, to long-term opportunities where you can play a vital role in solving companies’ construction, manufacturing, and maintenance challenges. Our 1,500+ experienced recruiters across 250+ offices work relentlessly to put our workforce in a position to thrive. Let us rise to meet your challenges and put our people-are-everything spirit to the test as your career continues to grow.

Maintenance Electrician

<h3>Job Description</h3>
Job Description
About Ping Identity: 
At Ping Identity, we believe in making digital experiences both secure and seamless for all users, without compromise. We call this digital freedom. And it's not just something we provide our customers. It's something that inspires our company. People don't come here to join a culture that's built on digital freedom. They come to cultivate it. 
Our intelligent, cloud identity platform lets people shop, work, bank, and interact wherever and however they want. Without friction. Without fear. 
While protecting digital identities is at the core of our technology, protecting individual identities is at the core of our culture. We champion every identity. One of our core values, Respect Individuality, reminds us to celebrate differences so you are empowered to bring your authentic self to work. 
We're headquartered in Denver, Colorado and we have offices and employees around the globe. We serve the largest, most demanding enterprises worldwide, including more than half of the Fortune 100. At Ping Identity, we're changing the way people and businesses think about cybersecurity, digital experiences, and identity and access management. 
Job Summary: The Customer Experience Operations POD Manager acts as a strategic business partner and operations team leader to the CX Global Support Organization, aligning operations with broader business objectives to drive efficiency, performance, and exceptional service. This role combines leadership in data governance, process optimization, and project management with a focus on collaboration and innovation, ensuring impactful outcomes for both internal teams and external customers. Providing leadership to the other operations support functions for collaboration and cross functional delivery. 
Key Responsibilities:
Data Governance, Reporting, and Performance Insights:
<ul>
<li>Govern and maintain the integrity of customer case performance data, ensuring accuracy, compliance, and alignment with business objectives.</li>
<li>Collaborate cross-functionally with key teams (e.g., Product, Finance, Customer Success) to provide actionable insights that inform decision-making.</li>
<li>Analyze operational KPIs and performance metrics to identify trends, challenges, and opportunities, driving improvements in customer support.</li>
<li>Enable systems to track the data required for ISO 9001 audits, ensuring compliance with auditing standards.</li>
<li>Own the preparation and delivery of global Monthly Business Reviews (MBRs) and board reports, ensuring insights align with strategic objectives.</li>
<li>Support Finance with resource planning, headcount forecasting, and related data analysis to optimize operational efficiency.</li>
</ul>
Process Optimization &amp; Problem Solving:
<ul>
<li>Analyze existing processes to identify inefficiencies and areas for improvement across Customer Support operations.</li>
<li>Develop and present detailed recommendations for process enhancements, backed by data and insights, in a clear and actionable format to decision-makers.</li>
<li>Lead the implementation of approved process improvements, ensuring successful execution and monitoring for ongoing effectiveness.</li>
<li>Collaborate with relevant stakeholders to align on priorities and ensure the improvement efforts are aligned with business goals.</li>
<li>Drive continuous improvement through regular reviews, identifying new opportunities to optimize workflows, increase productivity, and reduce escalations.</li>
</ul>
Project &amp; Change Management:
<ul>
<li>Provide advisory and strategy assistance to support organization leaders on new initiatives, projects, and programs as needed. </li>
<li>Ensure that all POD members have a deep understanding of the support organization services, ongoing priorities, and strategy. </li>
<li>Provide regular updates to stakeholders via steering committees, project charters, and portfolio dashboards.</li>
<li>Implement structured change management practices, integrating leadership alignment, impactful communication, and employee enablement to ensure successful transitions.</li>
</ul>
Tool &amp; Technology Ownership:
<ul>
<li>Administer and configure CX tools to support team performance and operational excellence.</li>
<li>Co-own the quarterly audit process for support tools, ensuring compliance with ISO 27001 certification requirements.</li>
<li>Own the improvement process for CX tools, working cross-functionally with Information Systems to ensure Support initiatives are implemented correctly in Salesforce.</li>
<li>Identify and drive opportunities for automation within Support's operational workflows, optimizing efficiency and reducing manual tasks.</li>
<li>Understand and assess the capabilities of support tools, identifying opportunities to maximize their usage for improved outcomes.</li>
<li>Stay informed about advancements in the technology landscape for customer support, exploring alternative solutions that can improve performance.</li>
<li>Partner with the Knowledge and Enablement team to train staff on the effective use of CX technology, ensuring optimal adoption and utilization.</li>
</ul>
Leadership &amp; Collaboration:
<ul>
<li>Act as a trusted advisor to stakeholders, fostering a culture of collaboration, innovation, and shared values.</li>
<li>Facilitate cross-functional engagement to optimize project delivery and organizational impact.</li>
<li>Cultivate a team of change agents to deliver high-value programs that drive positive transformation.</li>
<li>Provide Supervision and career development for POD direct reports. </li>
</ul>
Qualifications
<ul>
<li>Proven experience in operations management, data governance, and process optimization, preferably in a customer care or support environment.</li>
<li>Strong expertise in project management and cross-functional collaboration.</li>
<li>Excellent analytical skills with the ability to derive actionable insights from complex data sets.</li>
<li>Familiarity with change management models and their practical application.</li>
<li>Proficiency in Customer Care tools and systems (e.g., SupportLogic, Monday.com, Salesforce, Jira).</li>
<li>Exceptional communication skills, with the ability to engage and align diverse stakeholders.</li>
</ul>
Key Attributes for Success
<ul>
<li>Strategic thinker with a focus on measurable outcomes and ROI.</li>
<li>Skilled problem-solver who thrives in fast-paced environments.</li>
<li>Collaborative leader who drives cross-functional alignment and innovation.</li>
<li>Change agent with a commitment to fostering continuous improvement.</li>
</ul>
USA: $97,500 to $121,775 In accordance with Colorado's Equal Pay for Equal Work Act (SB 19-085) the approximate compensation range for this role in Colorado is listed above. Final compensation for this role will be determined by various factors, such as knowledge, skills, and abilities.
Life at Ping:
We believe in and facilitate a flexible, collaborative work environment. We're growing quickly, but remain true to the innovative, can-do startup values that got us here. Most importantly, we keep hiring talented, smart, fun, and genuinely nice people because that's who we want to succeed with every day. 
Here are just a few of the things that make Ping special:
<ul>
<li>A company culture that empowers you to do your best work.</li>
<li>Employee Resource Groups that create a sense of belonging for everyone.</li>
<li>Regular company and team bonding events.</li>
<li>Competitive benefits and perks.</li>
<li>Global volunteering and community initiatives</li>
</ul>
Our Benefits: 
<ul>
<li>Generous PTO &amp; Holiday Schedule </li>
<li>Parental Leave</li>
<li>Progressive Healthcare Options</li>
<li>Retirement Programs</li>
<li>Opportunity for Education Reimbursement </li>
<li>Commuter Offset (Specific locations) </li>
</ul>
Ping is the collective sum of all our individual experiences, backgrounds and influences and we pride ourselves in growing and learning together. We are committed to building an inclusive and diverse environment where everyone's individuality is respected and everyone has an Identity. In recruiting for new colleagues, we welcome the unique contributions you can bring and encourage you to be your best self.
We are an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.

Manager, CX Operations POD CX-GSO

<h3>Job Description</h3>
Job DescriptionDescription:
 
 
Peak Support, an outsourcing firm serving some of today’s most innovative companies, is seeking a content marketing manager to join our team.
 
The Content Marketing Manager will be responsible for developing, executing, and measuring the performance of content initiatives to drive brand awareness, engagement, and conversions. This role requires a strong blend of creative writing skills and analytical expertise, with a particular focus on crafting high-quality content and leveraging UTM parameters to track performance across channels. The ideal candidate is a strategic thinker, skilled communicator, and data-savvy professional passionate about delivering measurable results.
 
Peak Support manages customer service and back-office teams for high-growth companies. Founded in 2015, we are a 4x Inc. 5000 company and a Certified Great Place to Work, with 2,000 team members in the Philippines, Colombia, Eastern Europe, and the U.S.
 
Why Peak Support?
If you want to work for high-growth companies, Peak Support is the place to be. Our clients range from early-stage startups with fewer than five employees to unicorns with valuations well over $1 billion to old-line companies re-imagining themselves. We have been profitable from day one and we are proud that in our first five years, we grew entirely through client referrals.
 
We are dedicated to providing exceptional service to our clients AND an exceptional work environment for our team members. We don’t do this with ping pong tables or video games. We do it by creating a positive, encouraging and performance-driven culture that enables our team members to build rewarding, long-term careers.
 
Peak Support is actively working to create a diverse, equitable and inclusive company. Applicants will be considered without regard to race, color, religion, gender, gender identity or expression, disability, sexual orientation, national origin, age, or veteran status.
 
Work from Home PLUS
Peak Support offers all the convenience of working from home, with the benefits of working for an established organization with an exceptional team and tremendous opportunities for growth.
 
While we recently opened our first in-person office, many of our roles—including this one—remain fully remote. We have built a strong culture and set of processes to support the success of our remote team members. We also value in-person connections and, when possible, organize opportunities for team members to meet and build relationships offline. We believe that building offline relationships is critical to successful online work.
 
Responsibilities:
 
Content Creation:
<ul>
<li>Write engaging, high-quality content tailored to target audiences, including blog posts, whitepapers, case studies, social media posts, email campaigns, and website copy.</li>
<li>Develop content that aligns with brand voice, SEO best practices, and marketing objectives (e.g., lead generation, customer retention).</li>
<li>Collaborate with design and product teams to create multimedia content (e.g., infographics, videos, or interactive assets).</li>
<li>Adapt content for various channels, ensuring consistency and optimization for each platform (e.g., LinkedIn posts, email newsletters, landing pages).</li>
<li>Optimize bottom of funnel web pages for conversions.</li>
<li>Stay updated on industry trends to produce timely, relevant, and thought-leadership content.</li>
</ul>
 
Content Performance Tracking and Optimization:
<ul>
<li>Create and implement UTM parameters for all content campaigns to track performance across channels (e.g., email, social media, paid ads, organic search).</li>
<li>Monitor and analyze content performance using tools like Google Analytics, HubSpot, or similar platforms to measure KPIs such as click-through rates, engagement, conversions, and attribution.</li>
<li>Generate detailed reports on content performance, identifying trends, successes, and areas for improvement.</li>
<li>Optimize content strategies based on data insights, adjusting messaging, formats, or distribution channels to maximize ROI.</li>
<li>Conduct A/B testing on content elements (e.g., headlines, CTAs) to improve performance.</li>
</ul>
Content Strategy and Planning:
<ul>
<li>Develop and maintain a content calendar to ensure consistent, timely delivery of content across all channels.</li>
<li>Collaborate with marketing, sales, and product teams to align content with campaign goals and customer journey stages.</li>
<li>Identify content gaps and opportunities through audience research and competitive analysis.</li>
<li>Support SEO initiatives by incorporating keyword strategies and optimizing content for search visibility.</li>
</ul>
Cross-Functional Collaboration:
<ul>
<li>Work with paid media teams to integrate UTM tracking into advertising campaigns.</li>
<li>Partner with social media and email marketing teams to ensure cohesive messaging and tracking.</li>
<li>Coordinate with external vendors (e.g., freelancers, agencies) for content production or analytics support as needed.</li>
</ul>
 Requirements:
 
<ul>
<li>Experience in content marketing, with a proven track record of creating high-performing content.</li>
<li>Expertise in UTM Parameters: Demonstrated ability to create, implement, and analyze UTM parameters for tracking content performance across digital channels.</li>
<li>Writing Proficiency: Exceptional writing and editing skills, with experience crafting content for diverse formats (blogs, emails, social posts, whitepapers) and audiences.</li>
<li>Strong understanding of analytics tools (e.g., Google Analytics, HubSpot, etc.) and proficiency in interpreting data to drive decisions.</li>
<li>Familiarity with content management systems (e.g., WordPress, etc.).</li>
<li>Highly organized, with the ability to manage multiple projects and meet deadlines in a fast-paced environment.</li>
<li>Strong collaboration and communication skills to work effectively with cross-functional teams.</li>
<li>Experience with marketing automation platforms (e.g., Hubspot, etc.) and familiarity with SEO tools (e.g., SEMrush, Ahrefs) a plus. Bachelor's degree preferred; MBA is a plus</li>
</ul>

Content Marketing Manager

<h3>Job Description</h3>
Job DescriptionJob Description 
Ingram Content Group&nbsp;(ICG) is currently seeking a Senior Java Software Developer to&nbsp;join our team in&nbsp;LaVergne, TN&nbsp;(Greater Nashville area). This person delivers enterprise-grade software solutions with high customer impact. Leads architecture and development activities with a specialization in at least one major enterprise IT application, one major database platform, and one major operating system.&nbsp; Performs all aspects of the development life cycle. Acts as the senior technical programmer for the assigned enterprise system and/or application of responsibility. Delivers results through independent contributions and through mentoring of junior engineers. This position will be hybrid and work from the Ingram headquarters 3 days per week.
Want to help explore and build new ways to deliver content to the world?&nbsp;
At Ingram, our Technology team is blazing a trail by providing content distribution services to thousands of publishers with key initiatives around business intelligence, machine learning, continuous integration and omnichannel.  We support diverse people and technology that highlights innovation through SaaS platforms, metadata, cloud, and containerization.   Our teams are agile, and emphasize authenticity, creativity, and transparency upon a fact-based foundation. 
The world is reading, and it is our goal to connect as many people as possible to the content they want in the simplest ways.  If you are an IT professional who strives to deliver results through collaborative partnerships, understanding what drives business, and enjoys working in a connected culture, we can’t wait to meet you!&nbsp;
The ideal candidate will have the following minimum qualifications:
<ul>
<li>Bachelor’s degree in computer science or related field</li>
<li>6+ years’ experience in full stack development experience using Java</li>
<li>5+ years relational database experience</li>
</ul>
We have a preference for:
<ul>
<li>Experience developing applications with various versions of Java or JavaEE</li>
<li>Experience using Databases (SQL and or NoSQL DB’s)</li>
<li>Experience&nbsp; with front end technologies (JavaScript, Node.js, Angular, React, or others)</li>
<li>Experience with Git</li>
<li>Experience leading or mentoring a group of developers</li>
<li>API development experience</li>
<li>Microservices architecture experience</li>
<li>Experience with cloud-based technology and Docker/Kubernetes</li>
<li>Experience with open source product</li>
</ul>
The Sr Java Software Developer key responsibilities are:
Essential Duties
<ul>
<li>Develops and modifies internal and external-facing software applications</li>
<li>Provides full application development life cycle support including specifications, prototypes, unit tests and risk assessments</li>
<li>Works with team members to identify and enforce design patterns, standards, etc.</li>
<li>Explores new technologies and development techniques</li>
<li>Coordinates with users and product owners to gather requirements</li>
<li>Provides on-call support on a rotating basis for all production-related problems, including support during non-business hours. May be required to provide support as a backup to the on-call associate where key knowledge exist</li>
<li>Performs data modeling and architecture development.</li>
<li>Reviews and evaluates application workflow and user experience.</li>
<li>Leads and executes testing to ensure the program meets the specified requirements.</li>
<li>Drives solutions and guides the work of others to provide full application development life cycle support including specifications, prototypes, development, quality assurance and deployment.</li>
<li>Champions innovation and expands sphere of influence through mentoring and guidance.</li>
<li>Works with user/customer community, business analysts, and architects to capture system requirements and design.</li>
<li>Leverages a technical network to collaborate across the organization</li>
</ul>
Hiring Salary Range:&nbsp;$108,000k&nbsp;-&nbsp;$138,000k.&nbsp;This range represents the anticipated low and high end of the salary for this position. It will be determined by factors including but not limited to:&nbsp; the applicant’s education, experience, knowledge, skills, and abilities, geographic location, as well as internal equity and alignment with market data.
Additional Information 
Perks/Benefits:
<ul>
<li>A highly competitive compensation package with generous benefits beginning first day of employment for Medical/Prescription Drug plans, HSA, Vision, Dental and Health Care FSA.
<ul>
<li>20 vacation days &amp; 12 sick days accrued annually and 3 personal days</li>
<li>401K match, Life and AD&amp;D, Employee Assistance&nbsp;programs, Group Legal, &amp; more</li>
<li>Wellness program with access to&nbsp;onsite gym and basketball court for associates</li>
</ul>
</li>
<li>Encouraged continued education with our tuition reimbursement program</li>
<li>Financial and in-kind opportunities to engage with non-profits in your community
<ul>
<li>Company match program for United Way donations</li>
<li>Volunteer opportunities and in-kind drives for non-profits throughout the year</li>
</ul>
</li>
<li>Take breaks or brainstorm in our game room with ping pong &amp; foosball</li>
<li>Casual Dress Code &amp; Flexible Schedules (per team)</li>
</ul>
The world is reading,&nbsp;and Ingram Content Group (“Ingram”) connects people with content in all forms. Providing comprehensive services for publishers, retailers, libraries and educators, Ingram makes these services seamless and accessible through technology, innovation and creativity. With an expansive global network of offices and facilities, Ingram’s services include digital and physical book distribution, print-on-demand, and digital learning. Ingram Content Group is a part of Ingram Industries Inc. and includes Ingram Book Group LLC, Ingram Publisher Services LLC, Lightning Source LLC, Ingram Library Services LLC, Tennessee Book Company LLC, Ingram Content Group UK Ltd. and Ingram Content Group Australia Pty Ltd.&nbsp;
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, work related mental or physical disability, veteran status, sexual orientation, gender identity, or genetic information.
<ul>
<li>EOE-Race/Gender/Veterans/Disabled</li>
<li>We participate in EVerify.</li>
<li>EEO Poster in English</li>
<li>EEO Poster in Spanish</li>
</ul>

Senior Java Developer

<h3>Job Description</h3>
Job Description
About Ping Identity: 
At Ping Identity, we believe in making digital experiences both secure and seamless for all users, without compromise. We call this digital freedom. And it's not just something we provide our customers. It's something that inspires our company. People don't come here to join a culture that's built on digital freedom. They come to cultivate it. 
Our intelligent, cloud identity platform lets people shop, work, bank, and interact wherever and however they want. Without friction. Without fear. 
While protecting digital identities is at the core of our technology, protecting individual identities is at the core of our culture. We champion every identity. One of our core values, Respect Individuality, reminds us to celebrate differences so you are empowered to bring your authentic self to work. 
We're headquartered in Denver, Colorado and we have offices and employees around the globe. We serve the largest, most demanding enterprises worldwide, including more than half of the Fortune 100. At Ping Identity, we're changing the way people and businesses think about cybersecurity, digital experiences, and identity and access management. 
Position Summary: 
 The Renewals Manager (RM) leads a team of Renewal Account Managers responsible for subscription and SaaS renewals for a designated territory. The RM is responsible for maximizing both revenue and bookings by optimizing the renewal process including mitigation of cancellations, up-selling of contracts and ensuring timely renewals. This individual represents the renewals team within the assigned territory, working together with other cross-functional leaders (sales, CX, finance, legal) to ensure an effective renewals strategy, policy, and process is in force. The RM engages in complex negotiations and creates win/win solutions for customers. The RM is a self-starter, proactive and has excellent verbal and written communication skills. This position will report to the Renewals Director for the assigned region. RESPONSIBILITIES/DUTIES:
<ul>
<li>Manage an individual and team quarterly and annual renewal portfolio for assigned territory</li>
<li>Maximize renewal value, ensure on-time renewals and mitigate cancellations for individual and team territory</li>
<li>Handle complex customer objections and negotiate renewal contracts independently as required </li>
<li>Independently collaborate and build highly efficient cross-functional relationships with order management, finance, legal and customer success and other organizations </li>
<li>Provide highly accurate weekly/monthly/quarterly forecast of renewals pipeline for his/her team</li>
<li>Coach and develop team to uncover leads, cross-sell and upsell sales opportunities using value-based selling techniques</li>
<li>Serve as a trusted advisor to customers consistently establishing value beyond the renewal</li>
<li>Lead special projects and promotions</li>
<li>Train and enable Renewal Account Managers on pricing, policies and best practices to drive efficiencies and mitigate cancellations</li>
<li>Work with the Director to hire, train and mentor individual Renewal Account Managers.</li>
</ul>
 QUALIFICATIONS: Required Skills and Experience:
<ul>
<li>Minimum five years renewals sales experience with a software company </li>
<li>Proven time management skills in a dynamic sales environment </li>
<li>Demonstrated ability to effectively communicate (verbal and written) with C-Level contacts</li>
<li>Strong organizational skills with ability to handle various tasks; attention to detail</li>
<li>Must be able to work well with others as part of a broader team cross-functionally </li>
</ul>
Education/Licensing/Certification:
<ul>
<li>4 year degree in Business or equivalent experience</li>
</ul>
USA: $105,000 to $120,000 + Commission In accordance with Colorado's Equal Pay for Equal Work Act (SB 19-085) the approximate compensation range for this role in Colorado is listed above. Final compensation for this role will be determined by various factors, such as knowledge, skills, and abilities.
Life at Ping:
We believe in and facilitate a flexible, collaborative work environment. We're growing quickly, but remain true to the innovative, can-do startup values that got us here. Most importantly, we keep hiring talented, smart, fun, and genuinely nice people because that's who we want to succeed with every day. 
Here are just a few of the things that make Ping special:
<ul>
<li>A company culture that empowers you to do your best work.</li>
<li>Employee Resource Groups that create a sense of belonging for everyone.</li>
<li>Regular company and team bonding events.</li>
<li>Competitive benefits and perks.</li>
<li>Global volunteering and community initiatives</li>
</ul>
Our Benefits: 
<ul>
<li>Generous PTO &amp; Holiday Schedule </li>
<li>Parental Leave</li>
<li>Progressive Healthcare Options</li>
<li>Retirement Programs</li>
<li>Opportunity for Education Reimbursement </li>
<li>Commuter Offset (Specific locations) </li>
</ul>
Ping is the collective sum of all our individual experiences, backgrounds and influences and we pride ourselves in growing and learning together. We are committed to building an inclusive and diverse environment where everyone's individuality is respected and everyone has an Identity. In recruiting for new colleagues, we welcome the unique contributions you can bring and encourage you to be your best self.
We are an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.

Manager, Renewals

<h3>Job Description</h3>
Job Description
About Ping Identity: 
At Ping Identity, we believe in making digital experiences both secure and seamless for all users, without compromise. We call this digital freedom. And it's not just something we provide our customers. It's something that inspires our company. People don't come here to join a culture that's built on digital freedom. They come to cultivate it. 
Our intelligent, cloud identity platform lets people shop, work, bank, and interact wherever and however they want. Without friction. Without fear. 
While protecting digital identities is at the core of our technology, protecting individual identities is at the core of our culture. We champion every identity. One of our core values, Respect Individuality, reminds us to celebrate differences so you are empowered to bring your authentic self to work. 
We're headquartered in Denver, Colorado and we have offices and employees around the globe. We serve the largest, most demanding enterprises worldwide, including more than half of the Fortune 100. At Ping Identity, we're changing the way people and businesses think about cybersecurity, digital experiences, and identity and access management. 
At Ping Identity, we are the champions of identity-defined security, enabling secure connections and digital trust for the world's leading enterprises. As the Senior Manager of Quality Engineering for our flagship PingOne platform, you will be at the heart of that mission.
This is a high-impact leadership role where you won't just manage a team; you will architect the future of quality for a mission-critical, multi-tenant SaaS solution. You will lead a talented team of Quality Engineers, collaborate with fellow leaders to forge a cohesive vision for quality, and own the end-to-end testing strategy. This includes spearheading the evolution of our automation frameworks, pioneering the use of AI to enhance testing efficiency, and embedding quality gates deep within our CI/CD pipelines. You will report to the Senior Director of Quality Engineering. If you are driven to enhance engineering velocity, guarantee product excellence, and uphold the enterprise-grade trust our customers place in us, we want to talk to you.
What You'll Do
<ul>
<li>Lead &amp; Mentor: Mentor and lead a high-performing team of Quality Engineers and Architects responsible for our SaaS and hybrid multi-tenant products.</li>
<li>Set the Vision: Establish and champion the technical vision for quality across the organization, influencing engineering-wide practices and standards.</li>
<li>Drive Strategy: Spearhead the evolution of our test automation strategy, standardizing tools and pioneering the use of AI/ML to increase testing efficiency and coverage.</li>
<li>Lead by Example: Provide hands-on technical leadership through architecture design, code reviews, and framework enhancements, setting a high bar for engineering excellence.</li>
<li>Collaborate for Impact: Partner with Product Management, Development, and SRE leaders to build a cohesive, quality-first culture and drive strategic initiatives from concept to delivery.</li>
<li>Own the Metrics: Define and evangelize key quality and performance metrics (KPIs), including DORA metrics and defect escape rates, using data-driven insights to continuously improve the development lifecycle.</li>
<li>Plan for Growth: Own the strategic planning for your organization, including headcount, budget forecasting, and resource allocation to align with business objectives.</li>
</ul>
Required Qualifications
<ul>
<li>5+ years of direct people management experience in Quality Engineering, with at least 3 of those years leading teams in a multi-tenant SaaS environment.</li>
<li>Proven success in hiring, developing, and retaining outstanding engineering talent.</li>
<li>Demonstrated expertise in designing and leading the development of modern test automation frameworks for comprehensive UI and API testing using tools like Java, TestNG, Selenium, and/or Playwright.</li>
<li>Hands-on expertise with enterprise-grade technology stacks, including experience with distributed systems like Cassandra and Kafka, and cloud-native environments (AWS, Kubernetes).</li>
<li>A track record of leveraging deep QA industry knowledge to drive innovative process improvements and foster a culture of continuous quality enhancement.</li>
<li>Bachelor's Degree in Computer Science, Engineering, or a related field, or equivalent practical experience.</li>
</ul>
Desired Qualifications
<ul>
<li>Fundamental knowledge of Identity and Access Management (IAM) concepts.</li>
<li>Familiarity with identity protocols such as SAML, OAuth, OpenID Connect (OIDC), and SCIM.</li>
<li>Experience in the cybersecurity industry.</li>
</ul>
Salary: $159,000-$185,000 In accordance with Colorado's Equal Pay for Equal Work Act (SB 19-085) the approximate compensation range for this role in Colorado is listed above. Final compensation for this role will be determined by various factors, such as knowledge, skills, and abilities.
Life at Ping:
We believe in and facilitate a flexible, collaborative work environment. We're growing quickly, but remain true to the innovative, can-do startup values that got us here. Most importantly, we keep hiring talented, smart, fun, and genuinely nice people because that's who we want to succeed with every day. 
Here are just a few of the things that make Ping special:
<ul>
<li>A company culture that empowers you to do your best work.</li>
<li>Employee Resource Groups that create a sense of belonging for everyone.</li>
<li>Regular company and team bonding events.</li>
<li>Competitive benefits and perks.</li>
<li>Global volunteering and community initiatives</li>
</ul>
Our Benefits: 
<ul>
<li>Generous PTO &amp; Holiday Schedule </li>
<li>Parental Leave</li>
<li>Progressive Healthcare Options</li>
<li>Retirement Programs</li>
<li>Opportunity for Education Reimbursement </li>
<li>Commuter Offset (Specific locations) </li>
</ul>
Ping is the collective sum of all our individual experiences, backgrounds and influences and we pride ourselves in growing and learning together. We are committed to building an inclusive and diverse environment where everyone's individuality is respected and everyone has an Identity. In recruiting for new colleagues, we welcome the unique contributions you can bring and encourage you to be your best self.
We are an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.

Senior Manager, Quality Engineering

<h3>Job Description</h3>
Job Description
About Carvana
If you like disrupting the norm and are looking to join a company revolutionizing an industry then you will LOVE what Carvana has done for the car buying experience. Buying a car the old fashioned way sucks and we are working hard to make it NOT suck. I mean, have you seen our vending machine?!
We are looking for people who are excited to thrive in an environment of impactful change. Team spirit is evident at Carvana and every day we let our passions and creativity foster innovation. We take big swings, set ambitious goals, and challenge each other to make data- and process-driven decisions in everything we do. Here are a few of our stories! We've been changing the game since 2013, and we're not taking our foot off the gas now. Want more of the story? Check out our background here. 
About the team and position
As a Operations Coordinator, you will perform various inventory and operations related tasks at our Inspection Centers. 
What your responsibilities will include, but are not limited to:
<ul>
<li>Own post employment of new hires consisting of I-9 verification, orientation, and first day email.</li>
<li>Facilitate new hire orientation &amp; maintain site rosters and schedules </li>
<li>Prepare and execute communication plans for key operations initiatives or events </li>
<li>Handle, coordinate and oversee onsite engagement events via email, business updates, and announcements.</li>
<li>Collaborate with leadership teams, internal stakeholders, vendors, and partners</li>
<li>Assist onsite vendors with directions/access while on site.</li>
<li>Manage, coordinate and provide oversight for employee engagement events. </li>
<li>Other duties as assigned.</li>
</ul>
What you should know
You will be required to perform your job duties during various weather conditions such as rain, snow, heat, cold, etc. You'll need to be a great communicator, a brand ambassador, and possess the know-how to get the job done. We expect bright people, willing to roll up their sleeves, take on new assignments, and juggle many things at once. In return for your hard work, you'll have an opportunity to work at one of the fastest growing and creative technology companies around, as well as help us promote a life-changing product and develop a world-class team every day. In our down time we have ping pong and corn hole (or "bags," depending on where you're from) tournaments. However, the pace is pretty quick around here, so you'll need to be prepared to keep up.
It would be great if you also had
<ul>
<li>High School Diploma or equivalent is desirable</li>
<li>Must be 18 years of age and have a valid driver's license</li>
<li>Must have no more than two moving violations in the last three years or DUI</li>
<li>Ability to work as a team player and interact with customers, managers and coworkers in a professional and courteous manner</li>
<li>Excellent organization and prioritization skills.</li>
<li>Ability to multitask and prioritize effectively</li>
<li>Excellent interpersonal and leadership skills</li>
<li>Possess the energy and drive to accomplish goals, meet deadlines and find solutions</li>
<li>Hiring is contingent on passing a complete background check and drug screening</li>
</ul>
What we'll offer in return
<ul>
<li>Medical, Dental, and Vision benefits</li>
<li>401K with company match</li>
<li>A multitude of perks including student loan payments, discounts on vehicles, benefits for your pets, and much more</li>
<li>A great wellness program to keep you healthy and happy both physically and mentally</li>
<li>Access to opportunities to expand your skill set and share your knowledge with others across the organization</li>
<li>A company culture of promotions from within, with a start-up atmosphere allowing for varied and rapid career development</li>
<li>A seat in one of the fastest-growing companies in the country</li>
</ul>
Other requirements
To be able to do your job at Carvana, there are some basic requirements we want to share with you.
<ul>
<li>This job position is designated as a safety sensitive position</li>
<li>Must be able to read, write, speak and understand English.</li>
<li>Requires frequent driving and typing.</li>
<li>Maintain a valid driver's license and insurable driving record. </li>
<li>Must be able to lift up to 40 pounds independently; majority of lifting from knee to shoulder heights; other lifting required from various levels.</li>
<li>Requires standing for an extended period of time with frequent stretching, reaching, walking and stooping, pushing, and/or pulling in an environment that may be cold, hot, noisy, and wet and may have fumes or odors due to vehicle maintenance.</li>
<li>Requires use of safety equipment that may include but not limited to non-slip shoes, gloves, masks, and other protective garments and equipment.</li>
</ul>
Of course, we'll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs.
Legal stuff
Hiring is contingent on passing a complete background check. This role is not eligible for visa sponsorship.
Carvana is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. Carvana also prohibits harassment of applicants or employees based on any of these protected categories.
Please note this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

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