field_job_employment_type

field_job_occupational_field_parents_all

field_job_experience

job_organization_name

city

state

<h3>Job Description</h3>
Job DescriptionSalary: DOE 
Driver Provider is seeking a highly motivated and experienced Client Services Manager to lead our Tucson operations and serve as the primary point of contact for key accounts. This role bridges hospitality, logistics, new sales, and client relationship management, with oversight of day-to-day service delivery, asset utilization, and customer satisfaction in the Tucson market.
 
This is not a role for the passive or overly structuredDriver Provider is built for entrepreneurial, results-driven individuals who thrive on autonomy, ownership, and meaningful client engagement. Youll work closely with our Phoenix headquarters for cross-market coordination while serving as the local leader, ensuring our Tucson-based services consistently exceed expectations.
 
If you're passionate about delivering elite service, enjoy solving challenges on the fly, and know how to nurture client relationships, youll thrive atDriver Provider.
 
Key Responsibilities:
Client Account Management &amp; Service Excellence
<ul>
<li>Serve as the primary liaison for key Tucson Driver Provider clients, responsible for market growthbuilding, maintaining, and growing relationships.</li>
<li>Conduct regular account visits to assess satisfaction and proactively resolve issues.</li>
<li>Ensure all service touchpoints align with Driver Providers high standards for professionalism and excellence.</li>
<li>Respond quickly and effectively to client feedback and service disruptions to maintain the reputation of Driver Provider.</li>
</ul>
 
Business Development Support
<ul>
<li>Identify new sales opportunities to support Driver Providers business growth and client retention strategies.</li>
<li>Represent Driver Provider at local networking events and client meetings.</li>
<li>Provide feedback on market trends and service opportunities to inform strategic planning with the larger Driver Provider team.</li>
</ul>
 
Required Experience &amp; Qualifications:
<ul>
<li>Bachelors degree in Business, Hospitality, or related field preferred.</li>
<li>Minimum of 34 years in client-facing roles with account management, hospitality, hotel, or transportation experience.</li>
<li>At least 3 years of supervisory or managerial experience.</li>
<li>Proven background in sales, guest services, or premium service delivery strongly preferred.</li>
<li>Valid drivers license and clean driving record.</li>
<li>Must be willing to obtain a Commercial Driver License (CDL) at Driver Providers expense.</li>
<li>Able to pass a background check and drug screening per Driver Provider standards.</li>
</ul>
 
Key Skills &amp; Attributes:
<ul>
<li>Strong leadership and team development skills, aligned with Driver Providers service culture.</li>
<li>Exceptional communicationwritten, verbal, and interpersonal.</li>
<li>Highly organized with attention to detail and ability to multi-task in a fluid environment.</li>
<li>Analytical mindset; able to translate data into actionable decisions.</li>
<li>Tech-savvy: proficient with MS Office (Excel, Outlook, Word), scheduling platforms, and reporting tools.</li>
<li>Service-first mindset with a passion for delivering exceptional client experiences in line with Driver Providers reputation.</li>
</ul>
 
Schedule &amp; Work Environment:
<ul>
<li>Frequent local travel required for client meetings and on-site operational support across Driver Providers Tucson network.</li>
<li>Office work may include sitting for extended periods, computer use, and administrative tasks.</li>
<li>Fieldwork may include being outdoors in varying weather, entering/exiting vehicles, and lifting equipment or luggage up to 50 lbs.</li>
</ul>
 
Eligibility Requirements:
<ul>
<li>Must be at least 23 years old (insurance requirement).</li>
<li>Legal authorization to work in the U.S.</li>
<li>Ability to travel between Tucson and Driver Providers Phoenix hub when needed.</li>
</ul>
 
This is a role for a doer, a problem-solver, and a relationship builder. If you're looking for a dynamic opportunity with autonomy, impact, and the chance to lead within a high-touch service environment, Driver Provider wants to hear from you.

Client Services Manager

<h3>Job Description</h3>
Job DescriptionSalary: 65,0000 
Client Services Manager 

Wouldn't it be great to build your career at a growing company, recognized 6 years in a row from 2019 - 2025 as the winner of Best Places to Work in Collections? At Credit Control, we know without a doubt that our driven, dedicated Team Members are the foundation of our success. Employees are rewarded with excellent benefits, competitive compensation, and growth opportunities.

Job Summary 
 
The Client Services Manager (CSM) is the focal point for client contact. The CSM is responsible for developing and maintaining a trusted relationship with the client. The CSM will plan, staff, evaluate and direct the work of one or more Client Service Representatives/Specialists. This position will take responsibility for subordinates' activities, make self-available to staff, provide regular performance feedback and develop subordinates' skills, and encourage growth. 
 
Client Services Managers may do some or all of the following:
 
<ul>
<li>Responsible for selecting, training, developing, and managing the performance of direct reports in area of specialty; and mentoring, coordinating, planning, and providing directions for workgroup(s) in accordance with the organizations policies and applicable procedures </li>
<li>Support the Client Services Representatives, Leads, and Supervisors as they directly interface with clients </li>
<li>Prepare for and lead Client Meetings </li>
<li>Prepare for and lead internal Change Management Meetings </li>
<li>Support the Team as they prepare daily reports and remittances </li>
<li>Ensure the Team is diligent about their duties </li>
<li>Support Director of Client Services in preparing for new client onboarding </li>
<li>Attend touch-base calls with client contacts as a measure toward superior client satisfaction </li>
<li>Serve as point of escalation for client concerns </li>
<li>Work with management on Client Services initiatives</li>
</ul>

Candidate Profile
 
<ul>
<li>High School diploma or equivalent required </li>
<li>Bachelors degree preferred </li>
<li>3-5 years management experience (overseeing professional staff) </li>
<li>Must have proficiency with various software applications programs including email messaging, Microsoft Word, and Excel </li>
<li>Excellent time management and organizational skills </li>
<li>Excellent oral and written communication skills </li>
<li>Excellent coaching/leadership skills </li>
<li>Ability to motivate professional staff </li>
<li>Ability to present high-level client contacts </li>
<li>Ability to work overtime as needed </li>
<li>Knowledge of changing technology </li>
</ul>

Salary
 
$65,000, plus based on experience 
 
Benefits
 
Medical/Dental/Vision 
 Life Insurance 
 Paid Time Off 
 Paid Vacation Time 
 Paid Holidays 
 Paid Bereavement 
 401k with Company Match 
 Annual Retention Bonus 
 Professional Development Grant Program 
 Employee Assistance Program 
 Ongoing Contests &amp; Prizes 
 Annual Company Events 
 Company Referral Program 
 ADP Lifemart Employee Discounts 

Schedule: 
 Full-time, on-site Monday-Friday Day shift No weekends

<h3>Job Description</h3>
Job Description
Blavity, Inc. is a venture-funded media and technology company, founded in 2014 around a simple idea: enable Black millennials to tell their own stories. Today, we are home to the largest network of platforms and lifestyle brands serving the multifaceted lives of Black millennials &amp; Gen Z through original content, video, unique experiences, and product solutions. Blavity Inc. has evolved into a market leader for Black media, reaching 250 million users per month through our growing brand portfolio, including Blavity, Blavity360º, AfroTech, Talent Infusion, 21Ninety, Travel Noire, Home &amp; Texture, and Blavity House Party. Our Blavity, Inc. employee community is composed of passionate, energetic, and culturally conscious individuals working together to deliver value to each other, the company, and our clients. We are always searching for new additions to our community that will help us continue to scale, contribute meaningfully to our culture, and advance our strategic direction.
Job Summary: Blavity is looking for a creative and service-oriented Manager of Client Services (CS) to oversee the planning and execution of our client’s branded campaigns. They will serve as the primary point-of-contact for large scale activations, tentpole and digital campaigns. and oversee execution with the support of CS Associates and Coordinators. This position actively collaborates with key stakeholders to identify creative, establish workflows, assess resource needs, scope and meet timelines, and ensure our digital media campaigns meet project quality standards. The ideal candidate is a seasoned brand strategy professional who has a track record of translating the client’s voice and vision into engaging digital and experiential campaigns to meet stated goals. Additionally, they are composed under pressure and resilient to change, service-oriented and customer-focused, and hold a high attention to detail and organization.
This is a Full-Time position which reports directly into the Director of Client Services.
Responsibilities
<ul>
<li>Manage large-scale activations, tentpole and digital campaigns, representing Blavity as the primary CS contact post-sales, positioning yourself as a trusted advisor to your customer portfolio.</li>
<li>Collaborates with Sales to understand the campaign scope, KPIs, and possible renewal/upsell opportunities.</li>
<li>Ensure feasibility of execution by aligning on resource allocation within CS and across creative teams.</li>
<li>Skillfully navigate challenging customer conversations in the spirit of satisfying the needs of both the customer and Blavity (e.g. scope creep or additional requests).</li>
<li>Oversee brand voice guidelines for your campaigns, acting as the final sign-off point for ensuring consistency in style, quality, and tone across all channels.</li>
<li>Manages account profitability by distilling key insights from campaign analytics and strategizing solutions to hit the customer's goals and increase satisfaction.</li>
<li>Proactively identify and share upsell/cross-sell opportunities within the portfolio to the Sales team, leveraging your deep understanding of Blavity’s product offerings and customer insights.</li>
<li>Partner with leaders in CS, Sales, and Marketing to distill and package insights into new product offerings and/or thought leadership for our customers.</li>
<li>They will also serve as a mentor to coordinators.</li>
</ul>
Performs other related duties as assigned.
Qualifications
<ul>
<li>Experience: 4+ years customer-facing experience at a media agency and/or publisher, managing digital advertising strategy for a portfolio of brands.&nbsp;</li>
<li>Other Experience:. Proven experience delivering engaging, on-brand campaigns across digital, social and experiential (portfolio required).</li>
<li>Education: Undergraduate degree preferred.</li>
<li>Technologies: Experienced with using Powerpoint, Word, Excel and Asana to convey ideas and compelling stories.</li>
<li>Other Skills/Competencies:&nbsp;
<ul>
<li>Ability to handle the stress of multi-tasking and effectively managing multiple high-pressure deadlines; skilled at simultaneously managing at least 5+ live campaigns.</li>
<li>Strong eye for design/copy, and skilled at aligning the Blavity brand with the Customer brand.</li>
<li>Deep understanding of how to extract and interpret data in order to build actionable customer insights through storytelling (advanced PPT skills required).</li>
<li>Cultivates networks and fosters excellent customer service.</li>
<li>Plans and organizes with ease.</li>
<li>Empowers others to drive for results and have high work standards.</li>
<li>Brand Ambassador.&nbsp;</li>
<li>Excellent communication skills.</li>
</ul>
</li>
<li>Preferred Interest: A healthy appreciation of GIFs and black culture; passion for the topics covered by Blavity.</li>
</ul>
Details:&nbsp;
<ul>
<li>This is a fully remote role, U.S.- based role. Occasional travel may be required.&nbsp;</li>
<li>Candidates must be authorized to work in the U.S.</li>
<li>Candidates must be available to work in 75% alignment with the Pacific Time Zone.&nbsp;&nbsp;</li>
<li>The annual salary range for this role is $70k - $80k.</li>
</ul>
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HAjJUrATa6

<h3>Job Description</h3>
Job Description
Location: Dallas Area, but will be remote
Join a Company That Makes a Difference
At SUI, we specialize in protecting organizations that lend, support, and invest in their communities. Since 1978, we've provided insurance, escrow, compliance, and risk management solutions to community banks, auto finance companies, and regional lenders.
We understand our clients’ unique challenges—and we help them overcome them with tailored, efficient, and compliant solutions. If you're passionate about client success and want to work with a company that empowers local businesses and communities, we’d love to meet you.
About the Role
As a Client Services Manager, you'll provide high-level support to OSC clients by establishing rapport and building product confidence with customers. The Client Services Manager is responsible for understanding the client’s business and operating strategy and translating information into specific client service requests (CSRs) with executable steps focused on achieving improvement in client and borrower experience, scalability, process standardization and operational efficiency in accordance with industry standards, regulatory agencies and client and company objectives and policies.
What You’ll Do
<ul>
<li>
Using knowledge of the client’s business needs, identify and implement effective solutions and respond to inquiries in a timely and accurate manner.
</li>
<li>
Create and maintain a client specific Client Procedure Manual.
</li>
<li>
Work with technology groups to implement and test programming changes and requests.
</li>
<li>
Identify trends based on client questions/feedback and provide solutions to known issues.
</li>
<li>
Monitor performance and client perception of service to ensure issues are identified and resolved quickly and effectively.
</li>
<li>
Meet with clients, either in person or via telephone, on a regular basis and document all information in call reports to be provided to management.
</li>
<li>
Complete a site visit minutes document to correspond to each client visit.
</li>
<li>
Maintain an up-to-date account task list highlighting all open and closed deliverables.
</li>
<li>
Provide training to clients as needed.
</li>
<li>
Keep abreast of all new services offered in order to keep the clients up to date.
</li>
<li>
Maintain appropriate, professional working relationships with clients and other employees.
</li>
<li>
Understand the P&amp;L process to ensure goals are met.
</li>
<li>
Review and distribute client scorecards as needed.
</li>
<li>
Identify and coordinate system/program/process enhancements to best serve the client’s needs.
</li>
<li>
May provide support during audits for lender compliance groups as needed.
</li>
<li>
Understand and adhere to federal and state guidelines and regulations.
</li>
<li>
Maintain a good working knowledge of the insurance industry through continuing education, self -study and seminar attendance.
</li>
<li>
Obtain Property and Casualty license.
</li>
<li>
Other duties and projects assigned..
</li>
</ul>
What You Bring
<ul>
<li>
Associate degree in business or a related field
</li>
<li>
3+ years of experience in client services or banking operations
</li>
<li>
Strong communication and relationship-building skills
</li>
<li>
Ability to manage multiple tasks and priorities
</li>
<li>
Experience training or mentoring team members is a plus
</li>
<li>
A proactive, solutions-focused mindset
</li>
</ul>
Why You’ll Love Working Here
<ul>
<li>
Competitive Base Salary
</li>
<li>
Discretionary Time Off
</li>
<li>
Casual Dress Code
</li>
<li>
Career Development Opportunities
</li>
<li>
Tuition Assistance
</li>
<li>
401(k) with Company Match
</li>
</ul>
 #hc204816

<h3>Job Description</h3>
Job Description
Location: Glen Allen, VA
Join a Company That Makes a Difference
At SUI, we specialize in protecting organizations that lend, support, and invest in their communities. Since 1978, we've provided insurance, escrow, compliance, and risk management solutions to community banks, auto finance companies, and regional lenders.
We understand our clients’ unique challenges—and we help them overcome them with tailored, efficient, and compliant solutions. If you're passionate about client success and want to work with a company that empowers local businesses and communities, we’d love to meet you.
About the Role
As a Client Services Manager, you'll provide high-level support to OSC clients by establishing rapport and building product confidence with customers. The Client Services Manager is responsible for understanding the client’s business and operating strategy and translating information into specific client service requests (CSRs) with executable steps focused on achieving improvement in client and borrower experience, scalability, process standardization and operational efficiency in accordance with industry standards, regulatory agencies and client and company objectives and policies.
What You’ll Do
<ul>
<li>
Using knowledge of the client’s business needs, identify and implement effective solutions and respond to inquiries in a timely and accurate manner.
</li>
<li>
Create and maintain a client specific Client Procedure Manual.
</li>
<li>
Work with technology groups to implement and test programming changes and requests.
</li>
<li>
Identify trends based on client questions/feedback and provide solutions to known issues.
</li>
<li>
Monitor performance and client perception of service to ensure issues are identified and resolved quickly and effectively.
</li>
<li>
Meet with clients, either in person or via telephone, on a regular basis and document all information in call reports to be provided to management.
</li>
<li>
Complete a site visit minutes document to correspond to each client visit.
</li>
<li>
Maintain an up-to-date account task list highlighting all open and closed deliverables.
</li>
<li>
Provide training to clients as needed.
</li>
<li>
Keep abreast of all new services offered in order to keep the clients up to date.
</li>
<li>
Maintain appropriate, professional working relationships with clients and other employees.
</li>
<li>
Understand the P&amp;L process to ensure goals are met.
</li>
<li>
Review and distribute client scorecards as needed.
</li>
<li>
Identify and coordinate system/program/process enhancements to best serve the client’s needs.
</li>
<li>
May provide support during audits for lender compliance groups as needed.
</li>
<li>
Understand and adhere to federal and state guidelines and regulations.
</li>
<li>
Maintain a good working knowledge of the insurance industry through continuing education, self -study and seminar attendance.
</li>
<li>
Obtain Property and Casualty license.
</li>
<li>
Other duties and projects assigned..
</li>
</ul>
What You Bring
<ul>
<li>
Associate degree in business or a related field
</li>
<li>
3+ years of experience in client services or banking operations
</li>
<li>
Strong communication and relationship-building skills
</li>
<li>
Ability to manage multiple tasks and priorities
</li>
<li>
Experience training or mentoring team members is a plus
</li>
<li>
A proactive, solutions-focused mindset
</li>
</ul>
Why You’ll Love Working Here
<ul>
<li>
Competitive Base Salary
</li>
<li>
Discretionary Time Off
</li>
<li>
Casual Dress Code
</li>
<li>
Career Development Opportunities
</li>
<li>
Tuition Assistance
</li>
<li>
401(k) with Company Match
</li>
</ul>
 #hc204813

<h3>Job Description</h3>
Job Description
Position Summary: The Client Services Manager 2 supervises clinical center staff and daily Call Center/Utilization operations. This key individual coaches and develops team members in accordance with departmental goals and objectives while overseeing operational functions of department working units, including workflow management, staffing, systems, procedures, reporting and training.
Essential Functions: 1. Supervises Call Center and monitors performance, while providing feedback and establishing ongoing organizational goals. 2. Works closely with UAM team managers and supervisors to develop and oversee effective methods that improve utilization management. 3. Performs and collaborates in recruitment activities, as well as professional development and evaluation of personnel. 4. Identifies and implements quality programs and initiatives. 5. Manages and implements decisions regarding service and efficient delivery of patient care. 6. Monitors workflow to ensure prompt delivery and systems documentation. 7. Motivates team members to ensure efficient and effective operational outcomes, while providing guidance and feedback. 8. Monitors telephone queue compliance ensuring full corporate compliance with policies and procedures. 9. Maintains and monitors the crisis line budget. 10. Creates and reviews policies regarding the Call Center Department when needed. 11. Communicates with other supervisors to ensure effective teamwork.
Other Duties: * Complies with all guidelines established by the Centers for Medicare and Medicaid (CMS) and guidelines set forth by other regulatory agencies, where applicable. * And all other duties assigned by the manager and/or supervisor.
Education: * Master’s Degree in a Health related field. * Current, unrestricted license to practice.
Experience: * Minimum 2+ years of experience in a Health, Managed Care or related environment; Supervisory experience preferred.
Knowledge: * Knowledge in emergency call handling and telephonic necessity identification. * Proficient in data entry skills. * Personal computer experience should include working with Microsoft Word, Excel, Power Point and Outlook at the intermediate level at a minimum.
Skills: * Strong verbal and written communication skills. * Strong analytical skills with demonstrated ability to problem solve. * Professional verbal and written communication skills, with the ability to clearly articulate thoughts and ideas. * Organizational skills with the ability to handle multiple tasks and/or projects at one time. * Time management skills with the ability to prioritize and schedule daily activities for the most efficient use of time. * Problem solving skills with the ability to look for root causes and implement, workable solutions. * Interpersonal skills with the ability to work in a fast-paced environment and participate as an independent contributor with little supervision or as an active team member depending on the situation and needs. * Must have a track record of producing work that is highly accurate, demonstrates attention to detail, and reflects well on the organization. * Leadership skills with the ability to empower, engage, motivate, evaluate and manage team members and as a group.

Manager Client Services

<h3>Job Description</h3>
Job Description
<ul>
<li>here’s an IMMEDIATE opening for a Client Services/Office Manager position at our rapidly growing Tax Planning Firm. This position primarily requires communicating with existing clients, as well as, potential clients and office administrative duties, such as: creating reports, preparing &amp; filing clients’ documents, calendar management, CRM (data-base) management, etc.&nbsp;</li>
<li>The ideal candidate will be a motivated professional, self-starter, highly organized and will preferably have work experience at either a Tax Office or at a Law Office, with communication skills and computer skills Required!</li>
</ul>
&nbsp;
The candidate will be responsible for:
<ul>
<li>Schedule appointments and maintain calendars</li>
<li>Schedule and coordinate clients, staff and other meetings – Zoom, Teleconference, etc.</li>
<li>Prepare communications, such as memos, emails, invoices, reports and other correspondence</li>
<li>Write and edit documents: letters, reports and instructional documents</li>
<li>Coordinating agreement approvals, tracking documents and general document management, locating &amp; updating contract related information, maintaining &amp; producing status reports for various clients &amp; projects.</li>
<li>Maintain cloud-based electronic filing system&nbsp;</li>
<li>Create, Send, Receive documents electronically</li>
<li>Responsible for document retention practices according to the Firm’s documents retention policy.</li>
<li>Manage Leads &amp; Clients on CRM Tools</li>
<li>Keep track of the Tasks - for self &amp; the team</li>
<li>Assist with the development of processes to maximize efficiency.</li>
</ul>

Client Services Manager/ Office Manager

<h3>Job Description</h3>
Job Description
Who We Are
C Space is the leader in online communities — having defined and redefined them for 25 years. We create vibrant hubs of customer insights and put our clients on a first-name basis with their customers. Now part of the Escalent Enterprise, along with Hall &amp; Partners, this is a great time to join C Space due to an expanded offering and broadened client base.
Who You Are
You are a proactive problem-solver who thrives in a fast-paced environment. You juggle multiple priorities, pivot quickly, and maintain a calm, organized approach under pressure. You communicate effectively with people at all levels, lead with empathy, and listen actively. You bring rigor and precision to everything you do—whether managing data, coordinating teams, or crafting communications.
You value accuracy and keep information up to date. You have exceptional attention to detail and organization—in your communications, your note-taking, and all data tracking. You have a commercial mindset and are always looking for ways to improve operational efficiency, profitability, and the team experience. You’re passionate about operations and excited to make processes seamless and scalable.
You are fearless in reaching out, building alignment, and connecting the right people across the business to achieve outcomes. You work well independently but also thrive in collaborative settings.
What You’ll Do
As part of the Communities Delivery team, you will report to an Associate Director and work closely with leadership and client account teams. This role bridges project management and resource planning, driving efficiency and excellence across client engagements. You will support all aspects of resourcing across our team (~70 people) and project management within several enterprise client account teams.
The salary range for this position is $60,000–$75,000. If this range is not the right fit, please consider our other openings.
Responsibilities
Resourcing &amp; Staffing (Communities Delivery) – 60%
<ul>
<li>Partner with the Communities Delivery leadership team to staff client account teams.</li>
<li>Solve staffing challenges across all client accounts, ensuring optimal allocation for clients, teams, and individuals.</li>
<li>Align staffing with revenue goals, margin improvement strategies, and growth priorities (for both clients and individuals).</li>
<li>Collaborate with the Growth team to plan staffing for new opportunities.</li>
<li>Connect the dots between team communication and data, proactively anticipating next steps.</li>
<li>Lead daily conversations with employees and leaders about staffing, career aspirations, skill sets, and feedback.</li>
<li>Maintain accurate trackers for hours, budgets, and margins with exceptional attention to detail.</li>
<li>Identify, test, and implement process improvements and new systems to enhance efficiency and effectiveness.</li>
<li>Build a broad understanding of C Space’s departments, work products, and ways of working.</li>
<li>Handle confidential information with discretion.</li>
<li>Support other strategic initiatives as defined by the Head of Client Services and Communities Delivery leadership.</li>
<li>Oversee freelancer assignments, track budgets, and evaluate performance.</li>
</ul>
Project Management (Communities Delivery Client Teams) – 40%
<ul>
<li>Serve as a client-facing strategic partner to Account Leads, managing day-to-day operations as the person who “keeps the trains on schedule.”</li>
<li>Oversee team coordination and resource allocation for client projects, ensuring profitability and high-quality delivery.</li>
<li>Develop and manage project timelines and budgets.</li>
<li>Support management of account scope and project pricing.</li>
<li>Coordinate onboarding for new team members, including access to resources and training on workflows.</li>
<li>Anticipate roadblocks and support project leads in proactively adjusting plans to meet client deadlines.</li>
<li>Identify efficiencies and opportunities for improvement in how the team collaborates internally and with other parts of the business (including client teams, sales, and operational partners).</li>
</ul>
Qualifications
<ul>
<li>1-3 years of experience in project management, program management, or executive support within a professional services environment.</li>
<li>Strong attention to detail and rigor in maintaining accurate, up-to-date data and documentation.</li>
<li>Skilled at capturing comprehensive, actionable notes from live conversations.</li>
<li>Strong verbal and written communication skills—clear, confident, and adaptable for different audiences, both internal and external.</li>
<li>Ability to shift tone across contexts: casual, client-facing, and company-wide.</li>
<li>High-touch communicator who provides timely, detailed updates and follows up consistently.</li>
<li>Comfortable using multiple communication platforms: phone, video, in-person, chat, email, SharePoint.</li>
<li>Ability to multitask and manage competing priorities across the business, make informed trade-offs, and communicate decisions effectively.</li>
<li>Energized by problem-solving, whether small tasks or large-scale staffing changes and process improvements.</li>
<li>Ability to prioritize and re-prioritize a running list of to-dos and next steps while making informed trade-offs.</li>
<li>Experience with project management or resource management software is beneficial but not required; willingness to learn is key.</li>
<li>Openness to exploring, testing, and encouraging adoption of new technologies and systems.</li>
</ul>
Benefits and Culture
<ul>
<li>Medical, Dental, and Vision Insurance — large national carriers (domestic partner coverage included)</li>
<li>401(k) with Company Match — no vesting period; bi-weekly contributions</li>
<li>Flexible PTO — encouraged to take at least 3 weeks of true vacation time</li>
<li>Paid Parental Leave</li>
<li>12 Paid Company Holidays</li>
<li>Hybrid/Virtual Work — virtual-first workforce with employees in most states</li>
<li>Salary range for this role: $60,000–$75,000</li>
</ul>
Equal Opportunity Employer: All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status.

Associate Project Manager, Client Services

<h3>Job Description</h3>
Job Description
Job Title: Client Services Associate
Reports To: The Client Services Associate will report to the Client Services Supervisor, Client Services Manager, or equivalent leadership.

Job Overview:
The Client Services Associate provides exceptional office and mail services, delivering operational functions in the following areas: processing of inbound/outbound mail, distributing/delivering of mail, shipping and receiving product and supplies to support onsite business service center, replenishing/organizing/ordering office supplies (pens, paper, toner), insuring copy/print machines are functional and stocked, serving as a backup to the front of office (reception/concierge), and providing light maintenance/cleaning.
Overall, this position continuously offers the highest level of service to all client and SPS employees while maintaining a professional image of the company by providing prompt, courteous and efficient service.

Duties and Responsibilities:
<ul>
<li>Provides 5-star customer service to all employees (in all forms of communication).</li>
<li>Receives inbound mail/packages and sorts incoming mail and inputs into chain of custody software package.</li>
<li>Manages outgoing mail/package transactions.</li>
<li>Performs duties associated with shipping and receiving of materials.</li>
<li>Notifies employees upon receipt of inbound deliveries.</li>
<li>Distributes mail/packages to company personnel.</li>
<li>Acts as point of contact for company personnel on mail/package inquiries.</li>
<li>Performs daily key ops of convenience multi-function devices (ensuring functionality, replenish toner/paper).</li>
<li>Submit work orders for certain requests.</li>
<li>Service and replenish the barista, pantry, conference, kitchen, or meetings areas.</li>
<li>Will perform meeting room and conference room set ups.</li>
<li>May perform building occupant moves within assigned facilities.</li>
<li>Will perform light maintenance and cleaning duties as assigned.</li>
<li>Maintains the Business Service Center area in a neat and orderly fashion.</li>
<li>Monitors level of office supplies on the floor, and replenishing and orders accordingly.</li>
<li>Assists with copy/print orders and/or monitoring the copy/print equipment for satisfactory functionality.</li>
<li>Proactively seeks out additional work during downtime.</li>
<li>Builds professional relationships with customers and other teams.</li>
<li>Maintains professionalism and composure when interacting with all employees.</li>
<li>Trains back-up and providing guidance on policies and procedures.</li>
<li>Determines what additional support is needed when handling sensitive inquiries.</li>
<li>Provides exceptional customer service to client.</li>
<li>Provides reception or concierge (front of office) coverage as needed.</li>
</ul>

Competencies:
<ul>
<li>Strong verbal and written communication skills.</li>
<li>Excellent customer service skills.</li>
<li>PC skills MS Office Suite experience.</li>
<li>Ability to handle multiple tasks simultaneously.</li>
<li>Good organizational skills.</li>
<li>Working knowledge of MFD equipment.</li>
<li>Requires knowledge and understanding of shipping/receiving procedures and ability to comprehend instructions.</li>
<li>Possesses ability to work independently and capable of completing projects.</li>
<li>Ability to determine correct method and packing material as well as validate packing slips for accuracy of incoming and outgoing materials.</li>
</ul>

Qualifications and Education Requirements:
<ul>
<li>High School Diploma (or equivalent) required.</li>
<li>1+ years prior work experience preferred.</li>
<li>Ability to work assigned work hours determined by manager.</li>
<li>Excellent organizational and time management skills.</li>
<li>Analytical abilities and aptitude in problem-solving.</li>
<li>Superb written and verbal communication skills.</li>
<li>Current knowledge or ability to learn computer-based systems required for functions of position.</li>
<li>Required to maintain an overall professional appearance and attitude.</li>
<li>Adhere to all policies and procedures required.</li>
</ul>

Physical Demands:
<ul>
<li>Approximately 50% of the time this position requires the below physical demands.</li>
</ul>
<ul>
<ul>
<li>Fine and/or gross motor skills, including the ability to grasp, lift and/or carry or otherwise move packages on a standard wheeled cart with a load capacity of 60 lbs.</li>
<li>Ability to walk, bend, kneel, stand, and/or sit for an extended period of time.</li>
<li>Manual dexterity required for operating office machinery (phone, copy machines, binding equipment, etc.).</li>
<li>Ability to lift or move 40 lbs. or greater frequently.</li>
</ul>
</ul>

Travel: None or Negligible

Other Duties:
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Compensation: The expected compensation is an estimate, and the final offer will depend on skills, experience, and other job-related factors.
Use of Artificial Intelligence (AI): No AI or automated decision-making tools are used to screen, assess, or select candidates for this role. SPS uses the Greenhouse applicant tracking system, which does not apply AI in these parts of the hiring process.
Vacancy Status: This posting is for an existing vacancy.
Pay Range$23—$25 USD
WHAT WE OFFER
<ul>
<li>Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities!</li>
<li>Learning &amp; Development: At SPS, we promote a work culture of learning so that you can develop to be the best at what you do!</li>
<li>We Recognize Talent: We offer a variety of recognition programs for all levels of employees!</li>
<li>Benefit Offerings: Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identify Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k w/ matching, Entertainment Discounts, &amp; Paid Time Off.
<ul>
<li>Note: Please inquire with the Human Resources team for benefit offerings per role as regular positions that routinely are under 30 hours/week may have a different benefit offering.</li>
</ul>
</li>
</ul>
About SPS
SPS is an award-winning employer of choice offering outsourcing solutions that leverage Intelligent Automation (Artificial Intelligence &amp; Robotic Process Automation) in more than 22 countries across the globe. In North America, our services include Mailroom Management (both physical and digital), Office Services such as Reception, Lobby Concierge and Conference Room Management in addition to Document Processing Services utilizing leading edge technologies. Our clients today are companies in sectors such as banking, insurance, legal, higher education, advertising and other professional services, including many Fortune 500 companies. SPS is committed to delivering high caliber outsourcing experience to our clients and offering our employees challenging and exciting career opportunities throughout the North America region and globally. SPS is committed to investing in the professional development of our employees and offers competitive comprehensive benefits and diverse development training programs that lead to building careers.
At SPS we embrace the uniqueness of our employees and are committed to the fair and equal treatment of all people, applicants, and employees by promoting a culture of access, inclusion, equity and diversity.
SPS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual and reproductive health choices, national origin, age, disability, genetics, military status, gender identity or expression, sexual orientation and/or any other status protected by applicable law.
Colorado only: We accept applications for an expected minimum of 5 days from the date it is posted. The posting may remain open longer as needed to ensure a robust and inclusive applicant pool.
Applicants are prohibited from using real-time AI (Artificial Intelligence) tools, prompts, scripts, or real-time assistance (including but not limited to chatbots, AI-generated responses, or transcription-based tools) during any and all interviews over any forum or platform. 
SPS offers reasonable accommodations in the hiring and employment process for individuals with disabilities. If you need assistance in the application or hiring process to accommodate a disability, you may request an accommodation at any time.
To view our privacy policy, click on the link below: Data Privacy Statement
Acknowledgement Section: By submitting an application, by hitting "Submit Application", you certify that the information contained in this application is true and complete. You attest to the fact that the answers provided are correct to the best of your knowledge and ability. You certify that you have not knowingly withheld any information that might affect your chances for hiring. You understand that any false information or omission (including any misstatement) on this application or on any document used to secure this employment can be grounds for rejection of application or, if you are employed by SPS can be grounds for immediate termination from this company.

Client Services Associate

<h3>Job Description</h3>
About the Company
 
The Client Services Manager is responsible for owning and managing the day-to-day strategic, operational, and marketing execution for assigned client accounts, serving as the primary liaison between the client, internal agency teams, and external partners. This role oversees strategic planning, campaign execution, brand management, internal alignment, and community partnerships, ensuring all marketing initiatives are executed efficiently, on brand, and aligned with business objectives. The Sr. Client Services Manager plays a critical leadership role in maintaining visibility, accountability, and momentum across all marketing initiatives.
 
About the Role
Job Type: Full-time
 
Pay: $75K - $80K
 
Job Location: Honolulu, Hawaii (In-Person)
 
Responsibilities
 
<ul>
<li>Develop and maintain strong, trusted relationships with day-to-day brand partners and cross-functional internal teams, serving as a primary point of contact for assigned accounts</li>
<li>Own and manage assigned account marketing activity calendars, ensuring alignment across strategy, promotions, campaigns, operations, and community initiatives</li>
<li>Lead strategic planning support and campaign analysis, including performance tracking, KPI reporting, and post-campaign insights to inform ongoing optimization</li>
<li>Prepare meeting agendas, lead client meetings as required, and ensure clear communication, follow-ups, and next steps are documented and distributed</li>
<li>Report on client Work In Progress (WIPs) at internal production and operations meetings, ensuring visibility, accountability, and alignment across teams</li>
<li>Assist in the development and execution of integrated marketing strategies and campaigns across creative, digital, media, PR, in-store, and community channels</li>
<li>Facilitate the development of effective, on-brand campaigns through strategic planning, creative development, production coordination, trafficking, measurement, and optimization</li>
<li>Collaborate closely with Creative, Digital and Operations to ensure initiatives are delivered on time, on budget, and operationally ready</li>
<li>Support brand management and guardianship, ensuring consistency with brand standards</li>
<li>Monitor and assist with marketing budget tracking, billing coordination, and financial reporting, flagging variances or risks as they arise</li>
<li>Own and maintain key account documentation, including status reports, marketing calendars and shared asset libraries</li>
<li>Coordinate and manage operational marketing needs, including menu content updates, POP materials, promotional items, collateral production, and distribution</li>
<li>Assist with community partnerships, sponsorships, local events, fundraising initiatives, and brand activations, supporting Local Store Marketing (LSM) efforts</li>
<li>Represent assigned brands professionally at meetings, events, shoots, media opportunities, or community activations as requested</li>
<li>Assist with new client presentations, onboarding, and agency initiatives as needed</li>
<li>Generate post-meeting recaps and action items for clients and internal teams</li>
<li>Champion and contribute to a culture of collaboration, accountability, inclusion, growth, and creativity</li>
</ul>
 
Qualifications
 
<ul>
<li>Minimum of 7-10 years of experience in client relationship management or marketing experience in restaurant or retail marketing</li>
<li>Strong interpersonal and communication skills</li>
<li>Experience collaborating with cross-functional teams in the development of successful campaigns</li>
<li>The ability to develop trusted relationships with clients built on a shared understanding of their goals, objectives, and business needs</li>
<li>The optimism to think bigger, the curiosity to dig deeper, and the passion for doing better</li>
<li>Determination, courage, and ingenuity in the face of obstacles, deadlines, ambiguity, and healthy conflict</li>
<li>An infatuation with great food experience, customer service, a love of brands, and a lifelong affair with all things creative</li>
<li>Ability to commute to and from the office for client meetings, events, and as needed</li>
</ul>
 
Equal Opportunity Statement
 
We are committed to diversity and inclusivity in our hiring practices.

126,733 Client Services Manager Jobs