<h3>Job Description</h3>
Job Description
About Ping Identity: 
At Ping Identity, we believe in making digital experiences both secure and seamless for all users, without compromise. We call this digital freedom. And it's not just something we provide our customers. It's something that inspires our company. People don't come here to join a culture that's built on digital freedom. They come to cultivate it. 
Our intelligent, cloud identity platform lets people shop, work, bank, and interact wherever and however they want. Without friction. Without fear. 
While protecting digital identities is at the core of our technology, protecting individual identities is at the core of our culture. We champion every identity. One of our core values, Respect Individuality, reminds us to celebrate differences so you are empowered to bring your authentic self to work. 
We're headquartered in Denver, Colorado and we have offices and employees around the globe. We serve the largest, most demanding enterprises worldwide, including more than half of the Fortune 100. At Ping Identity, we're changing the way people and businesses think about cybersecurity, digital experiences, and identity and access management. 
The DevTools team sits in the center of all of our SaaS offerings. Ping Identity offers critical Identity-as-a-Service products for enterprise customers, where reliability and security are highly valued. To support this, Ping builds a bespoke platform-as-a-service on top of Kubernetes and other cloud native technologies allowing our product to be built reliably and securely. The DevTools team owns the continuous delivery model and supporting tools of this platform, as well as self-service tooling for allowing product teams to confidently automate their infrastructure with reduced stack complexity. It is our team's mission to remove operational and knowledge barriers for developers to push changes to production, automating necessary manual gates, and to reduce the risk in a deployment by building a repeatable pipeline, in one of the world's most highly secured development environments.
What You'll Do:
Our team works in three major focus areas:
<ul>
<li>Build and support the continuous delivery capabilities of the platform, allowing product group teams to deploy to production continually and with minimal risk</li>
<li>Build and support self-service infrastructure automation for common platform capabilities</li>
<li>Build and support audit features and security controls for audit, legal and security stakeholders</li>
</ul>
Day-to-day, you'll also work with Kubernetes and Jenkins quite a bit. We also maintain Spring-Boot apps, Jenkins plugins, and building pipeline-as-code in both Jenkins and ArgoCD. Knowledge in Groovy, python, BASH, JSON, and anything Kubernetes are huge plus!
As an internal, shared services team we will have full access to our customers - over 300 developers, SREs, and QA - to understand their needs and provide solutions.
As a Staff Software Engineer, you'll be responsible for technical leadership: mentoring junior engineers, coaching engineering best practices, being a 'thought leader' by keeping current and up to date on emerging technologies, and being reliable for completing critical infrastructure work. A good person in this role takes inspiration from new challenges and the ability to learn, grow, and innovate with like-minded people.
What You Bring:
<ul>
<li>5+ years of professional experience in a developer or DevOps role</li>
<li>Strong understanding of Java, Groovy, Ruby, or Python programming languages</li>
<li>A harmony of technical and people leadership skills</li>
<li>You like investigating and solving complex problems</li>
<li>Passion for learning and implementing new technologies in a group setting, mentoring junior team members</li>
<li>Self-directed, able to accomplish tasks with minimal hand-holding</li>
<li>At least one memorable mistake that made you a better engineer today</li>
<li>Kubernetes, Docker, Groovy, BASH script, AWS, Jenkins</li>
</ul>
Good experience to have, but not required, as you'll be working with:
<ul>
<li>Python</li>
<li>Vault</li>
<li>Terraform</li>
<li>Test driven development or Agile environment experience</li>
<li>Spring MVC, Junit</li>
<li>Databases such as Cassandra or MySQL</li>
<li>Proteus</li>
<li>Maven or gradle</li>
<li>ArgoCD</li>
<li>Any open source work</li>
</ul>
Salary: $139,000-$166,245 In accordance with Colorado's Equal Pay for Equal Work Act (SB 19-085) the approximate compensation range for this role in Colorado is listed above. Final compensation for this role will be determined by various factors, such as knowledge, skills, and abilities.
Life at Ping:
We believe in and facilitate a flexible, collaborative work environment. We're growing quickly, but remain true to the innovative, can-do startup values that got us here. Most importantly, we keep hiring talented, smart, fun, and genuinely nice people because that's who we want to succeed with every day. 
Here are just a few of the things that make Ping special:
<ul>
<li>A company culture that empowers you to do your best work.</li>
<li>Employee Resource Groups that create a sense of belonging for everyone.</li>
<li>Regular company and team bonding events.</li>
<li>Competitive benefits and perks.</li>
<li>Global volunteering and community initiatives</li>
</ul>
Our Benefits: 
<ul>
<li>Generous PTO &amp; Holiday Schedule </li>
<li>Parental Leave</li>
<li>Progressive Healthcare Options</li>
<li>Retirement Programs</li>
<li>Opportunity for Education Reimbursement </li>
<li>Commuter Offset (Specific locations) </li>
</ul>
Ping is the collective sum of all our individual experiences, backgrounds and influences and we pride ourselves in growing and learning together. We are committed to building an inclusive and diverse environment where everyone's individuality is respected and everyone has an Identity. In recruiting for new colleagues, we welcome the unique contributions you can bring and encourage you to be your best self.
We are an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.

Staff Software Engineer - DevTools

<h3>Job Description</h3>
Job Description
About Ping Identity: 
At Ping Identity, we believe in making digital experiences both secure and seamless for all users, without compromise. We call this digital freedom. And it's not just something we provide our customers. It's something that inspires our company. People don't come here to join a culture that's built on digital freedom. They come to cultivate it. 
Our intelligent, cloud identity platform lets people shop, work, bank, and interact wherever and however they want. Without friction. Without fear. 
While protecting digital identities is at the core of our technology, protecting individual identities is at the core of our culture. We champion every identity. One of our core values, Respect Individuality, reminds us to celebrate differences so you are empowered to bring your authentic self to work. 
We're headquartered in Denver, Colorado and we have offices and employees around the globe. We serve the largest, most demanding enterprises worldwide, including more than half of the Fortune 100. At Ping Identity, we're changing the way people and businesses think about cybersecurity, digital experiences, and identity and access management. 
The Role:
We're looking for a talented and results-driven Senior Pricing Manager to join our Product Portfolio Strategy and Operations team. This role will be instrumental in driving initiatives around packaging design, pricing strategy, and pricing analytics to optimize monetization and fuel revenue growth. The ideal candidate will be adaptable, detail-oriented, and comfortable managing a wide array of responsibilities while working cross-functionally to ensure alignment and successful execution of pricing initiatives. This role will report directly to the Director of Pricing and Packaging. 
You Will:
<ul>
<li>Pricing Analytics and Process Optimization: Design and implement pricing analytics processes to monitor performance, track key metrics, and provide actionable insights.</li>
<li>Continuously improve pricing processes, focusing on automation, tracking, and reporting to enhance efficiency and impact. </li>
<li>Regularly report on pricing effectiveness to stakeholders and optimize strategies based on data-driven insights. </li>
<li>Cross-Functional Collaboration: Collaborate with teams across Product, Marketing, Sales, Finance, Partners, Enablement and Business Operations to communicate pricing updates, manage projects, and ensure seamless execution of pricing initiatives.</li>
<li>Pricing and Packaging Strategies: Lead the development and execution of sophisticated pricing strategies and packaging models aligned with business goals. </li>
<li>Continuously evaluate and refine pricing approaches to ensure they drive sustainable growth and profitability across our product portfolio.</li>
<li>Market and Competitive Analysis: Conduct in-depth market research and competitive analysis to identify trends, gaps, and opportunities in pricing and packaging.</li>
<li>Use insights to guide pricing decisions and ensure market competitiveness.</li>
</ul>
You Have:
<ul>
<li>A solid foundation with 5+ years of experience in pricing and packaging, or product management, ideally within management consulting or SaaS.</li>
<li>A strong grasp of pricing frameworks and models (including subscription-based, usage-based, and tiered structures), and their real-world implications.</li>
<li>Advanced data analysis and financial modeling skills, with the ability to extract actionable insights from complex datasets.</li>
<li>Ability to communicate complex pricing insights and recommendations clearly to both technical and non-technical stakeholders.</li>
<li>Strong problem-solving mindset, with a collaborative approach to driving results and navigating challenges.</li>
<li>Ability to thrive in a fast-paced, growth-focused environment and juggle multiple priorities effectively.</li>
<li>Bachelor's degree in Business, Finance, Data Analytics, or a related field. MBA or advanced degree is a plus.</li>
</ul>
Salary Range: $136,500-$170,409
In accordance with Colorado's Equal Pay for Equal Work Act (SB 19-085) the approximate compensation range for this role in Colorado is listed above. Final compensation for this role will be determined by various factors, such as knowledge, skills, and abilities.
Life at Ping:
We believe in and facilitate a flexible, collaborative work environment. We're growing quickly, but remain true to the innovative, can-do startup values that got us here. Most importantly, we keep hiring talented, smart, fun, and genuinely nice people because that's who we want to succeed with every day. 
Here are just a few of the things that make Ping special:
<ul>
<li>A company culture that empowers you to do your best work.</li>
<li>Employee Resource Groups that create a sense of belonging for everyone.</li>
<li>Regular company and team bonding events.</li>
<li>Competitive benefits and perks.</li>
<li>Global volunteering and community initiatives</li>
</ul>
Our Benefits: 
<ul>
<li>Generous PTO &amp; Holiday Schedule </li>
<li>Parental Leave</li>
<li>Progressive Healthcare Options</li>
<li>Retirement Programs</li>
<li>Opportunity for Education Reimbursement </li>
<li>Commuter Offset (Specific locations) </li>
</ul>
Ping is the collective sum of all our individual experiences, backgrounds and influences and we pride ourselves in growing and learning together. We are committed to building an inclusive and diverse environment where everyone's individuality is respected and everyone has an Identity. In recruiting for new colleagues, we welcome the unique contributions you can bring and encourage you to be your best self.
We are an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.

Senior Pricing Manager

<h3>Job Description</h3>
Job Description
About Ping Identity: 
At Ping Identity, we believe in making digital experiences both secure and seamless for all users, without compromise. We call this digital freedom. And it's not just something we provide our customers. It's something that inspires our company. People don't come here to join a culture that's built on digital freedom. They come to cultivate it. 
Our intelligent, cloud identity platform lets people shop, work, bank, and interact wherever and however they want. Without friction. Without fear. 
While protecting digital identities is at the core of our technology, protecting individual identities is at the core of our culture. We champion every identity. One of our core values, Respect Individuality, reminds us to celebrate differences so you are empowered to bring your authentic self to work. 
We're headquartered in Denver, Colorado and we have offices and employees around the globe. We serve the largest, most demanding enterprises worldwide, including more than half of the Fortune 100. At Ping Identity, we're changing the way people and businesses think about cybersecurity, digital experiences, and identity and access management. 
The Role: 
The Senior Director, Sales plays a crucial role in driving revenue growth and building strong customer relationships at Ping Identity. This role is responsible for leading and managing a team of sales professionals, driving sales strategies, and achieving sales targets in alignment with the company's business objectives.
You Will: 
<ul>
<li>Lead &amp; Manage Sales Team: Guide and mentor a high-performing team to achieve sales objectives and KPIs.</li>
<li>Develop Sales Strategy: Create and execute a comprehensive sales strategy aligned with business goals and revenue targets.</li>
<li>Drive Sales Performance: Ensure the team meets or exceeds targets through effective pipeline, opportunity, and deal management.</li>
<li>Foster Key Relationships: Build strong connections with customers, partners, and influencers to drive growth.</li>
<li>Identify New Opportunities: Discover and strategize market penetration and customer base expansion.</li>
<li>Provide Sales Insights: Deliver accurate sales forecasting, reporting, and analysis to senior management.</li>
<li>Collaborate Cross-functionally: Partner with Marketing, Product, Finance, and Customer Success for aligned efforts.</li>
<li>Coach &amp; Develop Team: Provide ongoing coaching, training, and development to enhance sales skills and performance.</li>
</ul>
You Have: 
<ul>
<li>8+ years of sales experience, with 3-5 years in a sales management or leadership role, preferably in software/technology (IAM/cybersecurity).</li>
<li>Proven track record of exceeding sales targets and driving revenue growth.</li>
<li>Strong leadership, communication, and negotiation skills to motivate teams and build customer relationships.</li>
<li>Solid understanding of sales principles, methodologies, and strategic thinking.</li>
<li>Proficient in CRM systems (e.g., Salesforce) and sales productivity tools.</li>
<li>Analytical and problem-solving skills for data-driven sales decisions.</li>
<li>Experience with cloud/subscription models, consultative selling, and strategic partnerships.</li>
</ul>
USA:$166,000-$215,000 + Commissions In accordance with Colorado's Equal Pay for Equal Work Act (SB 19-085) the approximate compensation range for this role in Colorado is listed above. Final compensation for this role will be determined by various factors, such as knowledge, skills, and abilities.
Life at Ping:
We believe in and facilitate a flexible, collaborative work environment. We're growing quickly, but remain true to the innovative, can-do startup values that got us here. Most importantly, we keep hiring talented, smart, fun, and genuinely nice people because that's who we want to succeed with every day. 
Here are just a few of the things that make Ping special:
<ul>
<li>A company culture that empowers you to do your best work.</li>
<li>Employee Resource Groups that create a sense of belonging for everyone.</li>
<li>Regular company and team bonding events.</li>
<li>Competitive benefits and perks.</li>
<li>Global volunteering and community initiatives</li>
</ul>
Our Benefits: 
<ul>
<li>Generous PTO &amp; Holiday Schedule </li>
<li>Parental Leave</li>
<li>Progressive Healthcare Options</li>
<li>Retirement Programs</li>
<li>Opportunity for Education Reimbursement </li>
<li>Commuter Offset (Specific locations) </li>
</ul>
Ping is the collective sum of all our individual experiences, backgrounds and influences and we pride ourselves in growing and learning together. We are committed to building an inclusive and diverse environment where everyone's individuality is respected and everyone has an Identity. In recruiting for new colleagues, we welcome the unique contributions you can bring and encourage you to be your best self.
We are an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.

Senior Director, Sales

<h3>Job Description</h3>
Job Description
About Ping Identity: 
At Ping Identity, we believe in making digital experiences both secure and seamless for all users, without compromise. We call this digital freedom. And it's not just something we provide our customers. It's something that inspires our company. People don't come here to join a culture that's built on digital freedom. They come to cultivate it. 
Our intelligent, cloud identity platform lets people shop, work, bank, and interact wherever and however they want. Without friction. Without fear. 
While protecting digital identities is at the core of our technology, protecting individual identities is at the core of our culture. We champion every identity. One of our core values, Respect Individuality, reminds us to celebrate differences so you are empowered to bring your authentic self to work. 
We're headquartered in Denver, Colorado and we have offices and employees around the globe. We serve the largest, most demanding enterprises worldwide, including more than half of the Fortune 100. At Ping Identity, we're changing the way people and businesses think about cybersecurity, digital experiences, and identity and access management. 
As a Technical Account Manager (TAM), you will be responsible for working with new and existing clients to ensure that they are successful with Ping solutions. As part of the company's Global Support Organization, you will work with a variety of cross functional teams at Ping to ensure a client's journey from purchase to production is smooth and well managed. You will partner with the customer to ensure each customer is fully optimized on their existing deployed solutions. In summary, your job is to ensure that you deliver value to our customers.
You will:
<ul>
<li>Provide clients with technical recommendations and best practices for Ping solutions based on their identity and security needs</li>
<li>Facilitate visibility into company's product roadmap to help educate and engage customers</li>
<li>Assist with over-the-shoulder configuration help on features and flows</li>
<li>Coordinate and conduct business reviews with customer leadership to highlight success against goals/performance</li>
<li>Assistance in planning, strategizing roll-outs and upgrades for platform adoption by the customer</li>
<li>Provide customers with ad-hoc training to help build the skills in the 'most needed' areas</li>
<li>Engage in the escalation and priority of support tickets created by clients in the program as needed</li>
<li>Provide product demonstrations of Ping technologies</li>
<li>Coordinate with other Ping Identity teams – including Support, Engineering and Product Management teams – to ensure customer needs are being addressed and resolved</li>
<li>Provide feedback to Product Management for future products or enhancements based on trends and requirements </li>
<li>Occasional availability during off-hours to act as a liaison or escalation point of contact due to your customers upgrade or critical implementation of Ping products</li>
<li>Manage ongoing customer needs effectively to ultimately drive high customer retention and loyalty</li>
</ul>
You have:
<ul>
<li>Speak Spanish or Portuguese Speaking</li>
<li>Understanding of Java and knowledge of web technologies is a must</li>
<li>Must have a minimum of 5 years' enterprise customer facing experience in a Customer Success, Sales Engineering, Support or Professional Services role</li>
<li>Strong verbal and written communication skills</li>
<li>Strong organizational skills</li>
<li>Experience with SFDC or equivalent CRM systems</li>
<li>Ability to manage proactive and reactive tasks effectively</li>
<li>Proven track record in managing relationships with large enterprise clients</li>
<li>Experience with Identity Management, Access Management or Federation</li>
</ul>
You have an advantage if::
<ul>
<li>Experience with Ping Identity solutions and APIs</li>
<li>Experience with Windows and Linux operating systems</li>
<li>General networking knowledge of protocols like HTTP/S, TCP/IP</li>
<li>General knowledge of protocols such as SAML, OAuth, or OpenID Connect is a plus</li>
<li>Bachelor's Degree in Computer Science or equivalent experience</li>
</ul>
USA: $120,000 to $140,000 In accordance with Colorado's Equal Pay for Equal Work Act (SB 19-085) the approximate compensation range for this role in Colorado is listed above. Final compensation for this role will be determined by various factors, such as knowledge, skills, and abilities.
Life at Ping:
We believe in and facilitate a flexible, collaborative work environment. We're growing quickly, but remain true to the innovative, can-do startup values that got us here. Most importantly, we keep hiring talented, smart, fun, and genuinely nice people because that's who we want to succeed with every day. 
Here are just a few of the things that make Ping special:
<ul>
<li>A company culture that empowers you to do your best work.</li>
<li>Employee Resource Groups that create a sense of belonging for everyone.</li>
<li>Regular company and team bonding events.</li>
<li>Competitive benefits and perks.</li>
<li>Global volunteering and community initiatives</li>
</ul>
Our Benefits: 
<ul>
<li>Generous PTO &amp; Holiday Schedule </li>
<li>Parental Leave</li>
<li>Progressive Healthcare Options</li>
<li>Retirement Programs</li>
<li>Opportunity for Education Reimbursement </li>
<li>Commuter Offset (Specific locations) </li>
</ul>
Ping is the collective sum of all our individual experiences, backgrounds and influences and we pride ourselves in growing and learning together. We are committed to building an inclusive and diverse environment where everyone's individuality is respected and everyone has an Identity. In recruiting for new colleagues, we welcome the unique contributions you can bring and encourage you to be your best self.
We are an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.

Technical Account Manager - Spanish or Portuguese Speaking

<h3>Job Description</h3>
Job Description
ABOUT CARVANA….
At Carvana, we sell cars, but we're not salespeople. Since 2013, we've been making it our mission to change the way people buy cars. We saw a huge problem with how much it can suck to buy a car the traditional way, so we committed ourselves to tackling one of the largest, yet-to-be-disrupted markets in the world – the $1T per year U.S. car market (yes, that's $Trillion with a "T").
With the ability to search thousands of vehicles from our expansive inventory, to high-resolution 360&amp;degree; photographs of our vehicles' interior and exterior, to real-time financing and the ability to complete contracts without visiting the back room of a dealership, we provide a seamless, online car buying experience for consumers that can be completed from their desktop or mobile device. All our vehicles are inspected and reconditioned based on our 150-point certification checklist and come with a 7-day return policy. We also operate our own logistics network to deliver cars to customers as soon as the next day, as well as offer customer pick-up at our state-of-the-art Car Vending Machine locations (yes, you read that right). By putting customer satisfaction at the core of our business, we've built a no-pressure, no-haggle online car buying experience that save our customers time and money.
For more information on Carvana, take a look at our company introduction video.
WORKING AT CARVANA YOU WILL NOTICE THAT...
You'll need to be a great communicator, a brand ambassador, and possess the know how to get the job done. We expect bright people, willing to roll up their sleeves, take on new assignments, and juggle many things at once.
In return for your hard work, you'll have an opportunity to work at one of the fastest growing and creative technology companies around, as well as help us promote a life-changing product and develop a world-class team every day.
In our down time we have ping pong and corn hole (or "bags," depending on where you're from) tournaments. However, the pace is pretty quick around here, so you'll need to be prepared to keep up.
WE'RE LOOKING FOR….
As a Driver Trainer, your main goal is to develop solutions to daily challenges in the world of auto transport. The duties will vary from day to day. As part of this role, trainers will be ensuring drivers are up to speed on Carvana policies and safe driving. During times of not having a class, the trainer will perform continue education and evaluations of existing drivers. The qualifying candidate must love helping people and must be goal-oriented, enthusiastic, energetic and self-motivated with the ability to interact and communicate with all levels of the organization. 
SPECIFICALLY, YOUR RESPONSIBILITIES WILL INCLUDE:
I know, I know, you're in logistics, you want more details…
<ul>
<li>Responsible for providing a world class onboarding experience to newest Vehicle Transporters at Carvana</li>
<li>Serve as the primary trainer, getting new hires up to speed over a 1-week training period on how to effectively maneuver, maintain, and operate car trailers and other logistics equipment</li>
<li>Comfortable with classroom training as well as hands-on training</li>
<li>Ability to be coach, mentor, and provide feedback to new hires</li>
<li>Draw upon a wide variety of techniques to ensure knowledge transfer and skill development.</li>
<li>Use skills matrix and evaluation checklists/assessments or similar tools.</li>
<li>Collaborate with multiple Logistics Managers to ensure a smooth transition from training to on-the-job</li>
</ul>
<ul>
<li>Support with other projects as needed</li>
<li>Travel is required 50% of the time, however business needs could dictate more travel.</li>
</ul>
PHYSICAL DEMANDS 
The Physical demands described within are representative of those that must be met by an employee to successfully perform the essential functions of this job.
<ul>
<li>Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job position is designated as a safety-sensitive position.</li>
<li>Must be able to lift up to 60 pounds independently; a majority of lifting from knee to shoulder heights; other lifting required from various levels.</li>
<li>Must be able to carry and transport up to 60 pounds up to 20 feet.</li>
<li>Requires standing for extended period of time with frequent stretching, reaching, walking and stooping, pushing and/or pulling in an environment that may be cold, hot, noisy, and wet and may have fumes or odors due to vehicle maintenance.</li>
</ul>
THE QUALIFYING CANDIDATE MUST HAVE:
<ul>
<li>High School Diploma or equivalent is desirable</li>
<li>System and on the job training experience preferred</li>
<li>CDL class A and clean driving record</li>
<li>Smith Systems training and/or certification preferred or willing to be certified</li>
<li>Bend, kneel, twist, squat, stand and climb as required to secure load</li>
<li>21+ years old</li>
<li>Ability to speak, read and write English</li>
<li>Proficient with word, spreadsheets, systems</li>
<li>Have more than two years of CDL driving experience</li>
<li>Ability to multitask and prioritize effectively</li>
<li>Maintain a DOT Medical card</li>
<li>Ability to develop individuals and teams for organizational success</li>
</ul>
WHAT YOU CAN EXPECT IN RETURN: 
<ul>
<li>Full-Time Salary Position</li>
<li>Medical, Dental, and Vision benefits</li>
<li>401K with company match</li>
<li>Access to opportunities to expand your skill set and share your knowledge with others across the organization</li>
<li>Company culture of promotions from within, with a start-up atmosphere allowing for varied and rapid career development</li>
</ul>
Carvana is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.
This role is not eligible for visa sponsorship.

Travel Driver Trainer- Winder

<h3>Job Description</h3>
Job Description
About Ping Identity: 
At Ping Identity, we believe in making digital experiences both secure and seamless for all users, without compromise. We call this digital freedom. And it's not just something we provide our customers. It's something that inspires our company. People don't come here to join a culture that's built on digital freedom. They come to cultivate it. 
Our intelligent, cloud identity platform lets people shop, work, bank, and interact wherever and however they want. Without friction. Without fear. 
While protecting digital identities is at the core of our technology, protecting individual identities is at the core of our culture. We champion every identity. One of our core values, Respect Individuality, reminds us to celebrate differences so you are empowered to bring your authentic self to work. 
We're headquartered in Denver, Colorado and we have offices and employees around the globe. We serve the largest, most demanding enterprises worldwide, including more than half of the Fortune 100. At Ping Identity, we're changing the way people and businesses think about cybersecurity, digital experiences, and identity and access management. 
As the Senior Director of Technical Account Management, you will lead a global organization focused on the technical enablement, resiliency, and operational excellence of Ping's most strategic and complex customers. Your mission is to ensure customers are successful in scaling, optimizing, and securing their environments through hands-on, technical partnership.
What You Get To Do In This Role:
<ul>
<li>Lead a global organization of Technical Account Managers and Support Account Managers delivering premium, white-glove customer experiences to enterprise clients.</li>
<li>Reimagine the premium offerings in partnership with the customer experience organization to continually evolve our premium support services.</li>
<li>Build and execute a long-term vision and scalable operating model for TAM &amp; SAM that aligns with Ping's growth trajectory.</li>
<li>Foster a culture of customer advocacy, ensuring TAM &amp; SAM teams are trusted advisors who create long-term value.</li>
<li>Drive operational excellence and continuous improvement through automation, process optimization, and AI integration.</li>
<li>Provide thought leadership to lead strategic initiatives and special projects that elevate the customer experience and improve business outcomes. </li>
</ul>
Qualifications:
<ul>
<li>15+ years of experience in customer-facing operational leadership roles within enterprise technology companies.</li>
<li>Exceptional executive presence with excellent communication, influence, and stakeholder management skills; strategic and analytical thinking with exceptional executional discipline under pressure.</li>
<li>A proven track record of transforming and scaling support or customer success organizations or offerings globally.</li>
<li>Experience-based understanding of SaaS, enterprise software, cloud infrastructure, and support service delivery models.</li>
<li>Bachelor's degree required; advanced degree (MBA, etc.) is a plus. </li>
</ul>
Salary Range USA:$180,000 to $219,511 + Bonus &amp; Equity 
In accordance with Colorado's Equal Pay for Equal Work Act (SB 19-085) the approximate compensation range for this role in Colorado is listed above. Final compensation for this role will be determined by various factors, such as knowledge, skills, and abilities.
Life at Ping:
We believe in and facilitate a flexible, collaborative work environment. We're growing quickly, but remain true to the innovative, can-do startup values that got us here. Most importantly, we keep hiring talented, smart, fun, and genuinely nice people because that's who we want to succeed with every day. 
Here are just a few of the things that make Ping special:
<ul>
<li>A company culture that empowers you to do your best work.</li>
<li>Employee Resource Groups that create a sense of belonging for everyone.</li>
<li>Regular company and team bonding events.</li>
<li>Competitive benefits and perks.</li>
<li>Global volunteering and community initiatives</li>
</ul>
Our Benefits: 
<ul>
<li>Generous PTO &amp; Holiday Schedule </li>
<li>Parental Leave</li>
<li>Progressive Healthcare Options</li>
<li>Retirement Programs</li>
<li>Opportunity for Education Reimbursement </li>
<li>Commuter Offset (Specific locations) </li>
</ul>
Ping is the collective sum of all our individual experiences, backgrounds and influences and we pride ourselves in growing and learning together. We are committed to building an inclusive and diverse environment where everyone's individuality is respected and everyone has an Identity. In recruiting for new colleagues, we welcome the unique contributions you can bring and encourage you to be your best self.
We are an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.

Senior Director, Global Technical Account Management

<h3>Job Description</h3>
Job Description
About Ping Identity: 
At Ping Identity, we believe in making digital experiences both secure and seamless for all users, without compromise. We call this digital freedom. And it's not just something we provide our customers. It's something that inspires our company. People don't come here to join a culture that's built on digital freedom. They come to cultivate it. 
Our intelligent, cloud identity platform lets people shop, work, bank, and interact wherever and however they want. Without friction. Without fear. 
While protecting digital identities is at the core of our technology, protecting individual identities is at the core of our culture. We champion every identity. One of our core values, Respect Individuality, reminds us to celebrate differences so you are empowered to bring your authentic self to work. 
We're headquartered in Denver, Colorado and we have offices and employees around the globe. We serve the largest, most demanding enterprises worldwide, including more than half of the Fortune 100. At Ping Identity, we're changing the way people and businesses think about cybersecurity, digital experiences, and identity and access management. 
Job Summary: The Customer Experience Operations POD Manager acts as a strategic business partner and operations team leader to the CX Global Support Organization, aligning operations with broader business objectives to drive efficiency, performance, and exceptional service. This role combines leadership in data governance, process optimization, and project management with a focus on collaboration and innovation, ensuring impactful outcomes for both internal teams and external customers. Providing leadership to the other operations support functions for collaboration and cross functional delivery. 
Key Responsibilities:
Data Governance, Reporting, and Performance Insights:
<ul>
<li>Govern and maintain the integrity of customer case performance data, ensuring accuracy, compliance, and alignment with business objectives.</li>
<li>Collaborate cross-functionally with key teams (e.g., Product, Finance, Customer Success) to provide actionable insights that inform decision-making.</li>
<li>Analyze operational KPIs and performance metrics to identify trends, challenges, and opportunities, driving improvements in customer support.</li>
<li>Enable systems to track the data required for ISO 9001 audits, ensuring compliance with auditing standards.</li>
<li>Own the preparation and delivery of global Monthly Business Reviews (MBRs) and board reports, ensuring insights align with strategic objectives.</li>
<li>Support Finance with resource planning, headcount forecasting, and related data analysis to optimize operational efficiency.</li>
</ul>
Process Optimization &amp; Problem Solving:
<ul>
<li>Analyze existing processes to identify inefficiencies and areas for improvement across Customer Support operations.</li>
<li>Develop and present detailed recommendations for process enhancements, backed by data and insights, in a clear and actionable format to decision-makers.</li>
<li>Lead the implementation of approved process improvements, ensuring successful execution and monitoring for ongoing effectiveness.</li>
<li>Collaborate with relevant stakeholders to align on priorities and ensure the improvement efforts are aligned with business goals.</li>
<li>Drive continuous improvement through regular reviews, identifying new opportunities to optimize workflows, increase productivity, and reduce escalations.</li>
</ul>
Project &amp; Change Management:
<ul>
<li>Provide advisory and strategy assistance to support organization leaders on new initiatives, projects, and programs as needed. </li>
<li>Ensure that all POD members have a deep understanding of the support organization services, ongoing priorities, and strategy. </li>
<li>Provide regular updates to stakeholders via steering committees, project charters, and portfolio dashboards.</li>
<li>Implement structured change management practices, integrating leadership alignment, impactful communication, and employee enablement to ensure successful transitions.</li>
</ul>
Tool &amp; Technology Ownership:
<ul>
<li>Administer and configure CX tools to support team performance and operational excellence.</li>
<li>Co-own the quarterly audit process for support tools, ensuring compliance with ISO 27001 certification requirements.</li>
<li>Own the improvement process for CX tools, working cross-functionally with Information Systems to ensure Support initiatives are implemented correctly in Salesforce.</li>
<li>Identify and drive opportunities for automation within Support's operational workflows, optimizing efficiency and reducing manual tasks.</li>
<li>Understand and assess the capabilities of support tools, identifying opportunities to maximize their usage for improved outcomes.</li>
<li>Stay informed about advancements in the technology landscape for customer support, exploring alternative solutions that can improve performance.</li>
<li>Partner with the Knowledge and Enablement team to train staff on the effective use of CX technology, ensuring optimal adoption and utilization.</li>
</ul>
Leadership &amp; Collaboration:
<ul>
<li>Act as a trusted advisor to stakeholders, fostering a culture of collaboration, innovation, and shared values.</li>
<li>Facilitate cross-functional engagement to optimize project delivery and organizational impact.</li>
<li>Cultivate a team of change agents to deliver high-value programs that drive positive transformation.</li>
<li>Provide Supervision and career development for POD direct reports. </li>
</ul>
Qualifications
<ul>
<li>Proven experience in operations management, data governance, and process optimization, preferably in a customer care or support environment.</li>
<li>Strong expertise in project management and cross-functional collaboration.</li>
<li>Excellent analytical skills with the ability to derive actionable insights from complex data sets.</li>
<li>Familiarity with change management models and their practical application.</li>
<li>Proficiency in Customer Care tools and systems (e.g., SupportLogic, Monday.com, Salesforce, Jira).</li>
<li>Exceptional communication skills, with the ability to engage and align diverse stakeholders.</li>
</ul>
Key Attributes for Success
<ul>
<li>Strategic thinker with a focus on measurable outcomes and ROI.</li>
<li>Skilled problem-solver who thrives in fast-paced environments.</li>
<li>Collaborative leader who drives cross-functional alignment and innovation.</li>
<li>Change agent with a commitment to fostering continuous improvement.</li>
</ul>
USA: $97,500 to $121,775 In accordance with Colorado's Equal Pay for Equal Work Act (SB 19-085) the approximate compensation range for this role in Colorado is listed above. Final compensation for this role will be determined by various factors, such as knowledge, skills, and abilities.
Life at Ping:
We believe in and facilitate a flexible, collaborative work environment. We're growing quickly, but remain true to the innovative, can-do startup values that got us here. Most importantly, we keep hiring talented, smart, fun, and genuinely nice people because that's who we want to succeed with every day. 
Here are just a few of the things that make Ping special:
<ul>
<li>A company culture that empowers you to do your best work.</li>
<li>Employee Resource Groups that create a sense of belonging for everyone.</li>
<li>Regular company and team bonding events.</li>
<li>Competitive benefits and perks.</li>
<li>Global volunteering and community initiatives</li>
</ul>
Our Benefits: 
<ul>
<li>Generous PTO &amp; Holiday Schedule </li>
<li>Parental Leave</li>
<li>Progressive Healthcare Options</li>
<li>Retirement Programs</li>
<li>Opportunity for Education Reimbursement </li>
<li>Commuter Offset (Specific locations) </li>
</ul>
Ping is the collective sum of all our individual experiences, backgrounds and influences and we pride ourselves in growing and learning together. We are committed to building an inclusive and diverse environment where everyone's individuality is respected and everyone has an Identity. In recruiting for new colleagues, we welcome the unique contributions you can bring and encourage you to be your best self.
We are an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.

Manager, CX Operations POD CX-GSO

<h3>Job Description</h3>
Job Description
About Ping Identity: 
At Ping Identity, we believe in making digital experiences both secure and seamless for all users, without compromise. We call this digital freedom. And it's not just something we provide our customers. It's something that inspires our company. People don't come here to join a culture that's built on digital freedom. They come to cultivate it. 
Our intelligent, cloud identity platform lets people shop, work, bank, and interact wherever and however they want. Without friction. Without fear. 
While protecting digital identities is at the core of our technology, protecting individual identities is at the core of our culture. We champion every identity. One of our core values, Respect Individuality, reminds us to celebrate differences so you are empowered to bring your authentic self to work. 
We're headquartered in Denver, Colorado and we have offices and employees around the globe. We serve the largest, most demanding enterprises worldwide, including more than half of the Fortune 100. At Ping Identity, we're changing the way people and businesses think about cybersecurity, digital experiences, and identity and access management. 
The Senior Renewals Account Manager (SRAM), is responsible for managing and maximizing a diverse portfolio of maintenance, subscription, and SaaS renewals within a designated territory. You will work independently and in collaboration with sales teams, resellers, and customers to ensure timely renewals and mitigate cancellations. This position reports to the Renewals Manager for your assigned region and plays a critical role in maintaining customer relationships and driving recurring revenue.
Responsibilities
<ul>
<li>
Manage the quarterly and annual renewal portfolio for an assigned territory.
</li>
<li>
Maximize renewal value, ensure on-time renewals, and mitigate cancellations.
</li>
<li>
Build and send complex quotes and proposals to resellers and customers at least 90 days in advance.
</li>
<li>
Track all quotes, phone calls, and emails in Salesforce.com with a high degree of accuracy and detail.
</li>
<li>
Handle complex customer objections and negotiate renewal contracts independently as required.
</li>
<li>
Collaborate with cross-functional teams such as order management, finance, legal, and Accounts Receivable.
</li>
<li>
Provide highly accurate weekly, monthly, and quarterly forecasts of the renewals pipeline.
</li>
<li>
Uncover leads, cross-sell, and upsell sales opportunities using value-based selling techniques to articulate value to customers.
</li>
<li>
Act as a trusted advisor to customers and partners, consistently establishing value beyond the renewal interaction.
</li>
<li>
Consistently contribute to the team on special projects and promotions.
</li>
<li>
May assist as a Subject Matter Expert and mentor to new hires and junior RAMs.
</li>
</ul>
Minimum Qualifications
<ul>
<li>
Four years of renewals sales experience with a software company.
</li>
<li>
Proven time management skills in a dynamic sales environment.
</li>
<li>
Demonstrated ability to effectively communicate (verbal and written) with C-Level customer contacts.
</li>
<li>
Strong organizational skills with the ability to handle various tasks; attention to detail.
</li>
<li>
Must be able to work well with others as part of a broader cross-functional team.
</li>
<li>
4-year degree in Business or equivalent experience.
</li>
</ul>
USA:
Base Salary- $80,000 to $110,000 plus commission In accordance with Colorado's Equal Pay for Equal Work Act (SB 19-085) the approximate compensation range for this role in Colorado is listed above. Final compensation for this role will be determined by various factors, such as knowledge, skills, and abilities.
Life at Ping:
We believe in and facilitate a flexible, collaborative work environment. We're growing quickly, but remain true to the innovative, can-do startup values that got us here. Most importantly, we keep hiring talented, smart, fun, and genuinely nice people because that's who we want to succeed with every day. 
Here are just a few of the things that make Ping special:
<ul>
<li>A company culture that empowers you to do your best work.</li>
<li>Employee Resource Groups that create a sense of belonging for everyone.</li>
<li>Regular company and team bonding events.</li>
<li>Competitive benefits and perks.</li>
<li>Global volunteering and community initiatives</li>
</ul>
Our Benefits: 
<ul>
<li>Generous PTO &amp; Holiday Schedule </li>
<li>Parental Leave</li>
<li>Progressive Healthcare Options</li>
<li>Retirement Programs</li>
<li>Opportunity for Education Reimbursement </li>
<li>Commuter Offset (Specific locations) </li>
</ul>
Ping is the collective sum of all our individual experiences, backgrounds and influences and we pride ourselves in growing and learning together. We are committed to building an inclusive and diverse environment where everyone's individuality is respected and everyone has an Identity. In recruiting for new colleagues, we welcome the unique contributions you can bring and encourage you to be your best self.
We are an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.

Senior Renewals Account Manager

<h3>Job Description</h3>
Job Description
About Ping Identity: 
At Ping Identity, we believe in making digital experiences both secure and seamless for all users, without compromise. We call this digital freedom. And it's not just something we provide our customers. It's something that inspires our company. People don't come here to join a culture that's built on digital freedom. They come to cultivate it. 
Our intelligent, cloud identity platform lets people shop, work, bank, and interact wherever and however they want. Without friction. Without fear. 
While protecting digital identities is at the core of our technology, protecting individual identities is at the core of our culture. We champion every identity. One of our core values, Respect Individuality, reminds us to celebrate differences so you are empowered to bring your authentic self to work. 
We're headquartered in Denver, Colorado and we have offices and employees around the globe. We serve the largest, most demanding enterprises worldwide, including more than half of the Fortune 100. At Ping Identity, we're changing the way people and businesses think about cybersecurity, digital experiences, and identity and access management. 
Position Summary: 
 The Renewals Account Manager (RAM) is responsible for renewing a complex and diverse portfolio of subscription and SaaS renewals for an assigned territory. The SRAM works directly with sales teams, resellers and customers. The individual must be a self-starter, pro-active and have excellent verbal and written communication skills. This position will report to the Renewals Director for the assigned region.
What You'll Do
<ul>
<li>Manage quarterly and annual renewal portfolio for assigned territory</li>
<li>Maximize renewal value, ensure on-time renewals and mitigate cancellations</li>
<li>Work closely with sales team to maximize Annual Recurring Revenue and Net Retention</li>
<li>Build/send complex quotes and proposals for customers at least 90 days in advance</li>
<li>Track quotes, phone calls and emails in Salesforce.com with high degree of accuracy and detail</li>
<li>Handle complex customer objections and negotiate renewal contracts independently as required </li>
<li>Collaborate with cross-functional teams such as order management, finance, legal and AR</li>
<li>Provide highly accurate weekly/monthly/quarterly forecast of renewals pipeline </li>
<li>Uncover leads, cross-sell and upsell sales opportunities using value-based selling techniques to articulate value to customers</li>
<li>Trusted advisor to customers and partners consistently establishing value beyond the renewal interaction</li>
<li>Consistent contributor to team on special projects and promotions </li>
<li>May assist as Subject Matter Expert and mentor to new hires and junior RAMs</li>
</ul>
Minimum Qualifications:
<ul>
<li>
Minimum four years renewals sales experience with a software company 
</li>
<li>4 year degree in Business or equivalent experience</li>
<li>
Proven time management skills in a dynamic sales environment
</li>
<li>
Demonstrated ability to effectively communicate (verbal and written) with C-Level contacts
</li>
<li>
Strong organizational skills with ability to handle various tasks; attention to detail
</li>
<li>
Must be able to work well with others as part of a broader team cross-functionally
</li>
</ul>
USA: $60,900 to $77,760 plus commissions In accordance with Colorado's Equal Pay for Equal Work Act (SB 19-085) the approximate compensation range for this role in Colorado is listed above. Final compensation for this role will be determined by various factors, such as knowledge, skills, and abilities.
Life at Ping:
We believe in and facilitate a flexible, collaborative work environment. We're growing quickly, but remain true to the innovative, can-do startup values that got us here. Most importantly, we keep hiring talented, smart, fun, and genuinely nice people because that's who we want to succeed with every day. 
Here are just a few of the things that make Ping special:
<ul>
<li>A company culture that empowers you to do your best work.</li>
<li>Employee Resource Groups that create a sense of belonging for everyone.</li>
<li>Regular company and team bonding events.</li>
<li>Competitive benefits and perks.</li>
<li>Global volunteering and community initiatives</li>
</ul>
Our Benefits: 
<ul>
<li>Generous PTO &amp; Holiday Schedule </li>
<li>Parental Leave</li>
<li>Progressive Healthcare Options</li>
<li>Retirement Programs</li>
<li>Opportunity for Education Reimbursement </li>
<li>Commuter Offset (Specific locations) </li>
</ul>
Ping is the collective sum of all our individual experiences, backgrounds and influences and we pride ourselves in growing and learning together. We are committed to building an inclusive and diverse environment where everyone's individuality is respected and everyone has an Identity. In recruiting for new colleagues, we welcome the unique contributions you can bring and encourage you to be your best self.
We are an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.

Renewal Account Manager

<h3>Job Description</h3>
Job DescriptionAbout Surefire Cyber
Surefire Cyber is redefining the incident response model by delivering a swifter, stronger response to cyber incidents such as ransomware, email compromise, malware, data theft, and other threats. Our client-centric approach reduces stress and provides clients the confidence needed to prepare, respond, and recover from cyber incidents – and fortify their cyber resilience after an event.
Surefire Cyber's approach and delivery are designed by industry veterans who have worked shoulder-to­shoulder with law firms, insurance carriers, brokers, law enforcement, and impacted organizations in responding to cyber incidents. We are marshaling this experience to address the industry's persistent challenges of efficiency, predictability, and transparency
Job Title: Senior Consultant, Restoration
Location: Remote (USA) 
Role: Full time / Exempt
Compensation: $90K-$110K 
What Makes You Stand Out
As a Senior Consultant in Restoration, you are a highly technical and motivated professional with extensive experience in assisting clients in recovering from cyber incidents, restoring compromised systems, and implementing effective remediation strategies. You thrive in fast-paced environments, collaborating closely with Digital Forensic and Incident Response (DFIR) teams, legal counsel, insurance carriers, and affected clients to ensure swift restoration services in parallel with forensics and incident response efforts. Your technical abilities and expertise make you a trusted advisor to clients seeking to enhance their overall cybersecurity posture. 
How You'll Make an Impact
This is a full-time remote opportunity, and you will perform a variety of restoration and recovery efforts while working closely with the Director of Restoration, Restoration team members, and the Digital Forensic and Incident Response team. They will play a critical role in post-incident recovery, working alongside the DFIR team to restore systems and secure infrastructures after cyber incidents. Through meticulous remediation efforts and application of technical expertise, they'll help clients regain operational stability and strengthen their defenses against future threats. 
Your Role in Action
<ul>
<li>Actively share knowledge with team members cultivating a culture of continuous learning, and staying up to date on industry trends, emerging threats, and best practices.  </li>
<li>Build strong professional relationships and serve as a trusted advisor during client-facing incident response engagements, contributing your advanced knowledge and expertise to post-incident recovery efforts. </li>
<li>Work closely with the DFIR team to assess and determine the scope and impact of cyber incidents. </li>
<li>Utilize experience with Active Directory, Group Policy Objects, ADSI, Windows Security, replication, Azure Active Directory Connect, and other relevant technologies to restore compromised systems. </li>
<li>Script and automate recovery processes using PowerShell and Windows command line tools. </li>
<li>Leverage experience in hypervisor technologies such as VMware, Hyper-V, Citrix XenServer, and Nutanix Acropolis to restore virtualized environments. </li>
<li>Work with various server hardware platforms including HP, Dell, Nutanix, and Cisco UCS. </li>
<li>Utilize experience with storage vendors such as Dell EMC, NetApp, HP/Nimble, and Pure Storage to recover data and systems. </li>
<li>Implement backup solutions such as Veeam, Backup Exec, Unitrends, and Zerto to ensure data recovery. </li>
<li>Manage desktop operating systems and deployments, including Windows 7/8/10/11.</li>
<li>Oversee enterprise messaging systems, including Exchange and M365. • Handle server-based computing environments, including Citrix and Terminal Services.</li>
<li>Leverage networking knowledge, including core switches, wireless access points, firewalls, and VPN configurations.</li>
<li>Implement two-factor and multi-factor authentication services such as Okta, DUO, Microsoft Authentication, Ping, RSA, and others.</li>
<li>Collaborate with internal teams, external partners, and clients to refine and document all restoration and recovery efforts, maintaining a clear and organized record of actions taken, lessons learned, and best practices. </li>
<li>Provide after-hours (on-call/weekend rotational) support as required to address critical incidents and maintain continuous coverage.  </li>
</ul>
Your Expertise
<ul>
<li>Bachelor's degree in information technology, computer science, related degree, or equivalent former professional experience as an IT Engineer, Systems Administrator, Cybersecurity Consultant, or related position. </li>
<li>Previous DFIR and restoration experience in a consulting firm. </li>
<li>Professionally skilled in the deployment and management of IT infrastructure, including Microsoft Exchange, M365, Microsoft Windows Server operating systems, and workstations. </li>
<li>Expertise in various operating systems (Windows, Linux, MacOS) and their security features. </li>
<li>Familiarity with cloud services. </li>
<li>Experience in network administration. </li>
<li>Experience configuring firewalls, VPN's, Active Directory, Exchange, Group Policy. </li>
<li>Skilled at problem-solving and exhibits a high-level of attention to detail. </li>
<li>Can effectively under pressure while maintaining professional composure. </li>
<li>Excellent communication skills, both written and verbal, can explain technical concepts to non-technical audiences. </li>
<li>Strong interpersonal skills, a team player mentality, and a client-centric mindset. </li>
<li>Exceptional organizational skills and the ability to manage multiple competing priorities. </li>
</ul>
Expertise in all these areas is not required, but you should be excited by the opportunity to learn new things and comfortable with working with other team members to expand your knowledge base and experience. We at Surefire Cyber invite you to apply even if you do not feel you have mastery in all the requirements listed on the job description and welcome a further discussion. 
Interview Process
<ul>
<li>Submit interest and resume online </li>
<li>Preliminary phone interview with the People Team (approx., 30 mins) </li>
<li>Virtual/Teams interview with hiring leader/Director of R&amp;R (approx., 45 minutes) </li>
<li>Virtual/Teams interview with other R&amp;R Consulting team members, (approx., 45 minutes) </li>
<li>Virtual/Teams interview with the Chief Deliver Officer</li>
<li>Virtual/Team interview with our CEO</li>
</ul>
#LIRemoteBenefits of Joining Surefire Cyber
<ul>
<li>Competitive compensation plan and total rewards package for team members</li>
<li>Remote workforce</li>
<li>Generous paid time off plan and floating holidays</li>
<li>Paid parental leave</li>
<li>Employer paid premiums for both team members and their dependents for medical, dental, and vision</li>
<li>Comprehensive health, vision, dental, 401K matching program, disability, Flexible Spending Accounts (FSA), Health Savings Account (HSA), Life and AD&amp;D benefits.</li>
<li>Professional development and career advancement opportunities</li>
<li>We prioritize employee growth and development through a robust performance management platform to provide ongoing coaching, clear feedback, recognition, and opportunities for career growth.</li>
</ul>
Surefire Cyber is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex, or gender (including pregnancy, childbirth, and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.

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