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field_job_occupational_field_parents_all

job_organization_name

city

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<h3>Job Description</h3>
Job DescriptionDescription:
Arrow International is the world's largest manufacturer and supplier of charitable gaming products and solutions. We produce and distribute a wide array of products including consumables (pull tab tickets, bingo paper and ink, etc.) as well as world class, state-of-the-art, electronic gaming products. Our products are sold, installed, and operated in numerous social and gaming venues around the world. We continue to grow at a record pace and offer this exciting career opportunity to join our team where we are focused on attracting and engaging exceptional talent, empowering colleagues to achieve fulfilling careers, and creating fun and engaging products that are second to none for our customers.
 
Primary Roles and Responsibilities
<ul>
<li>Ability to diagnose software and hardware problems effectively. Analyzes, identifies, and solves customer equipment problems in accordance with established performance standards.</li>
<li>Responsible for logging service calls in Salesforce and recording related pertinent information.</li>
<li>Responsible for remote phone support when not traveling.</li>
<li>Responsible for escalating any tier 2/3 issues to the support specialist.</li>
<li>Responsible to escalate any support issues to management in a timely manner.</li>
<li>Ability to work through issues with above average first visit resolutions.</li>
<li>Work closely with distributors on parts orders, RMAs, and technical assistance.</li>
<li>On-site installations and support required, overnight travel will be involved and can exceed 75% at times.</li>
<li>Assist customers on the configuration and programming of Arrow equipment.</li>
<li>Train distributors and customers on the use of Arrow equipment.</li>
<li>Exceed customer satisfaction objectives as outlined by Arrow management.</li>
<li>Recommends and executes appropriate solutions in a timely manner.</li>
<li>Responsible for promptly following up with customers as needed.</li>
<li>Ability to work from home effectively which includes access to high-speed DSL or Cable internet.</li>
<li>Other duties as assigned by management.</li>
</ul>
Requirements:
Experience and Education
<ul>
<li>Associate degree in Computer Technologies or applicable experience</li>
<li>Minimum of 3 years training or commensurate experience in electronic and PC technologies.</li>
<li>Support knowledge of SQL, Windows Active Directory, Networking, Windows and Windows Server.</li>
<li>Strong analytical skills.</li>
<li>Ability to read schematics and technical manuals.</li>
<li>PC, mechanical and electrical aptitude.</li>
<li>Excellent written and verbal communication skills.</li>
<li>Strong customer relations and phone skills.</li>
<li>Must be self-motivated to work independently without direct supervision.</li>
<li>Effective planning and organizational skills to efficiently manage time and call load.</li>
<li>Competency in various software applications including MSOffice.</li>
<li>Experience with Proprietary software a plus.</li>
<li>PC applications support experience.</li>
</ul>
Preferred
<ul>
<li>Previous field support experience.</li>
<li>Prior experience in supporting electronic gaming devices.</li>
<li>Bingo Gaming experience</li>
<li>Certification and 2 or more years of commensurate experience in network technologies.</li>
</ul>
PHYSICAL DEMANDS/WORKING CONDITIONS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential job functions.
<ul>
<li>Specific vision abilities required by this job include close vision, distance vision, peripheral vision, and ability to adjust focus.</li>
<li>The noise level in the work environment is low.</li>
<li>May be required to sit for long and/or extended periods of time.</li>
<li>Travel is required and can exceed 75%.</li>
<li>Overtime and standby availability are required.</li>
<li>Position will require working in various environments, including bingo halls, bars, tribal reservations, and casinos.</li>
<li>Installations will include running cable, lifting heavy devices, and climbing ladders.</li>
<li>Available to work any shift and weekends as needed.</li>
</ul>

Technical Service Engineer

<h3>Job Description</h3>
Job Description
Customer Support Representative Portuguese (Bilingual)
Location: Johnston, IA (Onsite Monday-Thursday, Remote Fridays) Schedule: 8-hour shift within a 7AM6PM CST window, Monday through Friday
Summary:
We are seeking a bilingual Customer Support Representative fluent in both Portuguese and English to join a fast-paced Technical Support Center team. In this role, you will provide exceptional customer service and technical support for agriculture-related software and hardware products. You will serve as a trusted frontline resource for dealers and customers, ensuring high-quality solutions, clear communication, and an excellent user experience across multiple support channels.
This is a contingent role with long-term opportunities to gain valuable experience in agriculture technology and customer service. Ideal for someone passionate about helping others, solving problems, and contributing to a collaborative, high-performance team.
Key Responsibilities:
<ul>
<li>Deliver responsive and knowledgeable technical support via phone, email, and chat.</li>
<li>Assist customers and dealers with software, hardware, and connectivity-related questions for a wide range of agriculture support platforms and devices.</li>
<li>Document all customer interactions in the case management system with accuracy and attention to detail.</li>
<li>Contribute to the creation and maintenance of internal and external support resources, including online FAQs and troubleshooting guides.</li>
<li>Participate in ongoing training to stay up to date on new products and technologies.</li>
<li>Support occasional off-shift hours, holidays, and overtime based on business needs.</li>
</ul>
Qualifications:
Required:
<ul>
<li>Bilingual fluency in Portuguese and English (verbal and written)</li>
<li>Previous experience in a customer support or service role</li>
<li>Strong communication and interpersonal skills</li>
<li>Ability to troubleshoot software, connectivity, and user issues effectively</li>
<li>Proficiency with Microsoft Office and other standard computer applications</li>
<li>Willingness to work a rotating schedule and participate in initial onsite training</li>
</ul>
Preferred:
<ul>
<li>Experience or familiarity with agriculture operations or precision farming</li>
<li>Technical aptitude with mobile apps, GPS systems, or ag tech platforms</li>
<li>Knowledge of dealer/distributor support channels</li>
<li>Bachelors degree in Agriculture, Business, IT, Engineering, or a related field</li>
</ul>
Additional Information:
<ul>
<li>Paid training provided (approximately 6 weeks) on first shift (8AM4:30PM CST).</li>
<li>Full productivity typically reached within 34 months.</li>
<li>Retention bonuses and performance-based pay increases available at 6, 12, and 24 months.</li>
<li>Opportunities for local field visits to enhance product knowledge and training.</li>
<li>Contingent employees are eligible to apply for full-time opportunities internally.</li>
</ul>
How to Apply:
If you are passionate about customer support, fluent in Portuguese and English, and ready to be part of a dynamic team, we want to hear from you! Apply now to join a forward-thinking support center focused on innovation, service, and long-term success.

Customer Support Representative - Portuguese (Bilingual)

<h3>Job Description</h3>
 BHE GT&amp;S JOB DESCRIPTION BHE GT&amp;S has an exciting opportunity as a Technical Specialist I, Technical Specialist 2 or Sr Technical Specialist at our Western Area Headquarters in Delmont, PA. RESPONSIBILITIES Technical Specialist I: • Provide technical support to Operations to promote quality and efficient compression operations • Understand and interpret compressor performance curves and determine if a more efficient practice is available • Provide technical support to Technicians, Specialists, Engine Mechanics, and Contractors to ensure proper assembly and ensure maintenance policies and procedures are being adhered to during equipment installation and maintenance processes • Support system hardware and software for real time horsepower systems, high pressure fuel systems, auto balance systems, other control systems, emission control systems, and communication systems related to reciprocating engines/compressors and auxiliary generators • Provide technical support to operations on reciprocating gas engines (including auxiliary generators) and compressors during maintenance, repairs, troubleshooting, and failure investigation activities • Develop, standardize, and maintain technical documentation, drawings, work procedures, installation procedures, and training manuals • Develop and conduct training classes as required • Support Project Teams, Operations, and other Engineering Groups on the development, review, and interpretation of pulsation and vibration studies as they pertain to Compressor Stations • Provide support in the engineering, construction, installation, startup, and commissioning of natural gas reciprocating engines/compressors and electric driven reciprocating compressors • Manage multiple issues, projects, and initiatives within area of responsibility • Support Engineering and Operations in the completion of annual projects • Lead all aspects of capital projects to include developing and managing the budget, opening the project, placing the project in service, closing the project, developing the work scope, selecting contractors, working with Supply Chain as needed for contractor bidding, developing and managing the schedule, and providing technical support • Represent company as a member of external technical committees and organizations, including involvement as company representative at industry meetings and conferences (GMRC &amp; PRCI) as requested by leadership Technical Specialist II: In addition to the responsibilities listed for Technical Specialist I, the Technical Specialist II will: • Serve at the intermediate and fully proficient level in the Technical Specialist series • Be distinguished from the Technical Specialist I by increased complexity in the application of technical and engineering skills and knowledge Sr Technical Specialist: In addition to the responsibilities listed for Technical Specialist II, the Sr Technical Specialist will: • Serve as the top progression level in the Technical Specialist series • Be distinguished from the Technical Specialist 2 by the increased complexity in the application of technical and engineering skills and knowledge QUALIFICATIONS Technical Specialist I: 0-2+ years of relevant experience and competencies in applicable discipline. Basic knowledge of engineering principles, theories, and practices. Ability to learn and successfully apply basic knowledge, techniques, skills, and modern tools of mathematics, science, engineering, and technology to solve broadly-defined engineering problems appropriate to the discipline. Ability to learn and design systems, components, or processes meeting specified needs for broadly-defined engineering problems appropriate to the discipline. effective oral, written, and graphical communication skills required, including basic technical writing skills. Ability to conduct standard tests, measurements, and experiments. Ability to function as a member on a technical team. Organizational skills. Ability to prioritize and manage multiple tasks. Basic knowledge of computers, keyboarding skills, and the use of Microsoft Office programs and applicable software programs. Demonstrates questioning attitude, problem solving, analytical, and abstract thinking skills. Technical Specialist II: In addition to the qualifications listed for the Technical Specialist I, the Sr Technical Specialist will possess the following: 
<ul>
<li>3+ years of relevant experience and demonstrated competencies in applicable discipline.</li>
<li>Knowledge of engineering principles, theories and practices.</li>
<li>Ability to identify and use appropriate technical literature.</li>
<li>Ability to analyze and interpret results to improve processes.</li>
<li>Ability to function effectively independently and as a member on a technical team. </li>
<li>Organizational and project management skills.</li>
<li>Proficient personal computer skills, including knowledge of applicable software programs.</li>
</ul>
 Sr. Technical Specialist: In addition to the qualifications listed for the Technical Specialist II, the Sr Technical Specialist will possess the following: 
<ul>
<li>5+ years of relevant experience and demonstrated competencies in applicable discipline.</li>
<li>In-depth knowledge of engineering principles, theories, and practices.</li>
<li>Ability to apply knowledge, techniques, skills, and modern tools of mathematics, science, engineering, and technology to solve broadly-defined engineering problems appropriate to the discipline.</li>
<li>Ability to design systems, components, or processes meeting specified needs for broadly-defined engineering problems appropriate to the discipline</li>
</ul>
 Education Bachelor (Typically four years of related, progressive work experience would be needed for candidates applying for this position who do not possess a bachelor's degree.) Preferred Degree Biology, Chemistry, Computer Engineering, Engineering, Engineering Technology, Mathematics, or Physics. ABOUT THE TEAM BHE GT&amp;S is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or religious creed, age, national origin, ancestry, citizenship status (except as required by law), gender (including gender identity and expression), sex (including pregnancy), sexual orientation, genetic information, physical or mental disability, veteran or military status, familial or parental status, marital status or any other category protected by applicable local, state or U.S. federal law. Employees must be able to perform the essential functions of the position, with or without an accommodation. JOB INFO Job Identification 10002819 Job Category Engineering Posting Date 2025-06-17 Apply Before 2025-07-07T15:59:00+00:00 Job Schedule Full time Locations 6814 ROUTE 22, WEST, Delmont, PA, 15626, US Relocation Assistance Available for this position dependent upon eligibility requirements Business Eastern Gas Transmission and Storage, Inc. 
Compensation details: 68300-122000
 
PI5ead0c8cf50a-25405-37956336

Technical Specialist I/Technical Specialist 2/Sr Technical Specialist

<h3>Job Description</h3>
Job Description
Cal Industrial Sales South Co. Orange County and San Diego County, CA, USA
Compensation - $5,000 to $10,000 Monthly (plus commission)
Benefits Offered - 401K, Dental, Life, Medical, Vision 
Employment Type - Full-Time
Why Work Here?
“Unlimited upside earning potential with potential ownership interest”
Cal Industrial Sales South is a manufacturers’ rep company. We have an immediate opening for the following: Field Sales Representative – Switchgear &amp; Transfer Switches, Industrial Automation / Power / Electro-Mechanical (Motors, Motor Control, VFD’s, Electrical safety devices, etc.)
Great opportunity to work under the leadership and guidance of a senior field sales representative selling solutions into a wide variety of companies and industries. The position will support the company’s business development efforts in portions of Los Angeles, Orange and San Diego Counties.
The ideal candidate will be assertive, organized, goal orientated, and self-motivated. The Sales Representative position will require very little overnight travel (approximately 3-4 nights/yr.) to various destinations within the United States for trainings and sales meetings with expenses covered.
Essential functions of the Sales Representative include, but are not limited to:
· Successful sales of products offered by the manufacturers we represent
· Build and grow productive, long-lasting relationships with new and existing customers
· Follow through on all sales leads
· Tell the truth and honor all commitments
· Attend meetings, sales events, and trainings to keep abreast of the products
· Field the complaints of customers and help work towards resolution
Prerequisites:
· Successful completion of pre-employment testing
· Possess and demonstrate a high level of ethics, integrity, and honesty
· Be self-motivated and driven to be successful
· Minimum of 1-2 years of previous technical field sales experience
· Electrical and/or mechanical aptitude and/or experience
· Strong desire and sincere willingness to learn industrial-automation products...the learning will never stop
· A Bachelor's degree in Engineering or Business Admin preferred, but not required
· Possess excellent written, verbal, and electronic communication skills
· Must have reliable transportation (compensation will include monthly car allowance)
· Possess a valid driver's license with an acceptable DMV record
· Current auto insurance which passes our insurance requirements and adds Cal Industrial Sales South Co., Inc. as additional insured
· Competency with Microsoft Office (Word, Excel, Outlook, and PowerPoint)
· Capable of lifting 30 lbs.
· Strong skills managing B2B relationships
· Must be able to read and speak the English language well enough to communicate, understand, and respond to questions, directions, traffic signs, signals, and training
Compensation and Benefits of the Sales Representative include:
(Figures are intended as a guideline only). Our new hire will benefit from a guaranteed monthly compensation of between $6,000 and $12,000 depending upon experience, for the first 12 months of employment; thereafter, the position will convert to 100% commission as a percentage of sales. It is expected that sales commissions will surpass the first year’s monthly guarantee on a regular and ongoing basis. In addition, our new teammate will receive a monthly automobile allowance of $600, a company-owned laptop, mobile phone service (Verizon), reimbursement for approved expenses, and an opportunity to participate in company sponsored medical insurance options. Optional benefits also currently available – 401K, vision coverage, dental coverage, life and accidental insurance.
This job description is intended to describe the general nature, complexity, and level of work to be performed by employees assigned to this position and is not to be construed as an exhaustive list of responsibilities, duties and/or skills required. It does not prescribe or restrict the work that may be assigned. Furthermore, this does not establish a contract for employment and is subject to change at the discretion of the company.
Company DescriptionAbout Cal Industrial Sales South Co., Inc After 25 years in Northern California, Cal Industrial Sales Co., expanded to Southern California, Arizona, and Southern Nevada by opening Cal Industrial Sales South Co in 2013. We are a manufacturers’ rep agency representing approximately a dozen premier manufacturers of industrial automation, power and electro-mechanical products. We are a geographic extension of the sales and customer service departments for the manufacturers we represent. Our customer types include authorized distributors, machine builders, utilities, manufacturing plants, and engineering and design firms. You can also visit us at <a href="http://www.calindustrial.com" target="_blank">www.calindustrial.com</a> Cal Industrial Sales South Co. provides equal employment opportunities (EEO) to all employees and applicants for employment. 
<h3>Company Description</h3>
About Cal Industrial Sales South Co., Inc\r\n\r\nAfter 25 years in Northern California, Cal Industrial Sales Co., expanded to Southern California, Arizona, and Southern Nevada by opening Cal Industrial Sales South Co in 2013. We are a manufacturers’ rep agency representing approximately a dozen premier manufacturers of industrial automation, power and electro-mechanical products. We are a geographic extension of the sales and customer service departments for the manufacturers we represent. Our customer types include authorized distributors, machine builders, utilities, manufacturing plants, and engineering and design firms.\r\n\r\nYou can also visit us at <a href="http://www.calindustrial.com" target="_blank">www.calindustrial.com</a>\r\n\r\nCal Industrial Sales South Co. provides equal employment opportunities (EEO) to all employees and applicants for employment.

Technical Field Sales

<h3>Job Description</h3>
Job Description
This position is responsible for assisting dealers with technical product questions on KIOTI tractors and products. This position provides in-depth troubleshooting support on diesel engines, hydraulics, transmissions, air conditioning, electrical, etc. Individuals in the PSR position must have the ability and skill sets to clearly troubleshoot the above systems over the phone. Effective communication of verbal and written technical information is essential. Individuals must display sound judgment and proper assessment of all factors when dealing with difficult situations and customers. This position is also responsible for the administration and adjudication of warranty claims on KIOTI products. Typing and computer skills are required for administrative duties.
Key Responsibilities of Job
<ul>
<li>Troubleshoot diesel tractor systems on the phone with KIOTI dealers</li>
<li>Communication of Technical Information on diesel tractor systems</li>
<li>Coordinate and conduct Technical Training Workshops</li>
<li>Reporting and follow-up of technical issues to Engineering</li>
<li>Adjudicate/process warranty claims</li>
<li>Write Technical and Safety Bulletins on diesel tractor systems</li>
<li>Perform as lead position when required</li>
<li>Perform key responsibilities with minimal supervision</li>
</ul>
Educational and physical requirments
<ul>
<li>High School Diploma &amp; 3-5 years of experience required </li>
<li>MS Office skills required </li>
<li>Microsoft Dynamics SL experience preferred </li>
<li>CRM experience preferred</li>
</ul>

Parts Product Support Representative

<h3>Job Description</h3>
Job Description
Position Summary Uniguest is seeking a customer service-focused candidate to join our pCare Services team as a Part-Time Onsite Support Representative. In this position, you will help support the maintenance of our technical solutions deployed in hospitals by providing front-line service to patients and staff. With a range of technologies from patient bedside TV to digital signage, to mobile apps and video conferencing, pCare by Uniguest creates personalized customer experiences in healthcare and hospital environments. A successful candidate will be comfortable handling computer documentation including payment records. 
Schedule: 
<ul>
<li>Monday &amp; Thursday
<ul>
<li>12:00 pm - 6:00 pm at Staten Island North (475 Seaview Ave Staten Island, NY 10305)</li>
</ul>
</li>
<li>Tuesday
<ul>
<li>2:30 pm - 6:00 pm at Staten Island South (375 Seguine Ave Staten Island, NY 10309)</li>
</ul>
</li>
<li>Wednesday
<ul>
<li>2:30 pm - 6:00 pm at Richmond University Medical Center (355 Bard Ave, Staten Island, NY 10310)</li>
</ul>
</li>
<li>Sunday
<ul>
<li>2:30 pm - 6:00 pm at Richmond University Medical Center </li>
</ul>
</li>
</ul>
 Primary Responsibilities
<ul>
<li>Provide onsite support to our customers, who include patients and hospital staff, to ensure services meet or exceed customers’ expectations</li>
<li>Collaborate with other team members to troubleshoot and resolve any issues affecting services</li>
<li>Familiarize customers with the use of our interactive system and its features</li>
<li>Replace small defective equipment as needed (tv, pillow speakers, phones)</li>
</ul>
Experience &amp; Skills
<ul>
<li>Exceptional customer service and communication skills</li>
<li>Be self-motivated and able to work independently in a fast-paced environment</li>
<li>Basic computer skills</li>
<li>Customer service experience 1 year is preferred</li>
</ul>
Required Qualifications
<ul>
<li>High school diploma or equivalent</li>
<li>Ability to work onsite at hospitals daily </li>
<li>Must be able to lift 25 lbs. and climb a 6-foot ladder</li>
<li>Must meet hospital requirements for immunizations and screenings; this includes COVID-19 vaccination</li>
</ul>
What We Offer
<ul>
<li>Competitive employee benefits package*</li>
<li>Medical, Dental and Vision Insurance Plan options.</li>
<li>Pet Insurance Plan. </li>
<li>401k Plan with Employer Match.</li>
<li>Paid Time Off Programs including vacation, sick leave, volunteer time off and parental leave.</li>
<li>Employee Assistance Program (EAP).</li>
<li>Employee Referral Bonus Program.</li>
<li>Career development and potential for advancement opportunities.</li>
<li>Performance bonuses.</li>
<li>Employee Recognition Rewards Program. </li>
</ul>
*Benefits package will depend on your position, location and other eligibility requirements.
About Uniguest Uniguest is the global leader in providing highly secure, fully managed customer-facing technology solutions on an outsourced basis to the hospitality, senior living, specialty retail, education, and corporate sectors. Our suite of turnkey consumer-facing technology solutions includes hardware and software solution packages, system implementation, and 24/7/365 multi-lingual support for public space kiosks, purpose-built kiosks (PC, iMac, tablet), digital signage, Interactive TV, tablets, remote printing, and more – all designed to deliver a consistent and safe experience to our clients’ customers.
Uniguest is committed to equal employment opportunity and to providing all people equal access to employment without regard to personal characteristics that are unrelated to their ability, performance, or qualifications. Uniguest prohibits discrimination and harassment against any employee or applicant for employment based on race, color, religion, national origin, sex, sexual orientation, marital status, pregnancy, gender identity, veteran status, disability, genetic information, age, or any other basis protected by law.

Onsite Support Representative (Staten Island, NY)

<h3>Job Description</h3>
Job DescriptionSalary: $45 Hourly 
About AmeriPharma
AmeriPharma is a rapidly growing healthcare company where you will have the opportunity to contribute to our joint success on a daily basis. We value new ideas, creativity, and productivity. We like people who are passionate about their roles and people who like to grow and change as the company evolves.
 
AmeriPharmas Benefits
<ul>
<li>Full benefits package including medical, dental, vision, life that fits your lifestyle and goals</li>
<li>Great pay and general compensation structures</li>
<li>Employee assistance program to assist with mental health, legal questions, financial counseling etc.</li>
<li>Comprehensive PTO and sick leave options</li>
<li>401k program</li>
<li>Plenty of opportunities for growth and advancement</li>
<li>Company sponsored outings and team-building events</li>
<li>Casual Fridays</li>
</ul>
 
Job Summary 
We are seeking a detail-oriented and experienced Technical Writer to join our team. The ideal candidate will be responsible for creating, updating, and maintaining high-quality documentation that effectively supports our users, systems, and internal processes. The role requirescollaboration with cross-functional teams, including developers, product managers, engineers,and customer support, to ensure the accuracy and clarity of all documentation.If you have a knack for communicating complex information in a clear and concise manner andhave a strong technical background, we encourage you to apply! 
 
Schedule Details
<ul>
<li>Location: Hybrid, Laguna Hills, CA.</li>
<li>Hours: Monday-Friday, 9:00 AM - 5:30 PM</li>
</ul>
 
Duties and Responsibilities
<ul>
<li>Develop Documentation: Create and maintain a variety of documentation, including but not limited to user guides, FAQs, process flow documentation, technical manuals, software release notes, how-to guides, and system integration documentation. </li>
<li>Collaborate with Teams: Work closely with subject matter experts (SMEs), developers, engineers, product owners, and other stakeholders to gather accurate and comprehensive information.</li>
</ul>
<ul>
<li>Analyze &amp; Simplify Information: Translate complex technical information into user-friendly, clear, and concise documentation tailored to the appropriate audience (technical or non-technical).</li>
</ul>
<ul>
<li>Review &amp; Edit Documentation: Ensure all documentation is accurate, well-organized, grammatically correct, and adheres to brand and style guidelines.</li>
</ul>
<ul>
<li>Maintain Documentation Repository: Establish and manage an accessible and updated document library, ensuring version control and ease of retrieval.</li>
</ul>
<ul>
<li>Stay Updated: Continuously update documentation in line with system updates, process changes, and software enhancements.</li>
</ul>
<ul>
<li>Assist Internal Training: Support the creation of training materials and assist in training teams on how to utilize tools, systems, and processes effectively.</li>
</ul>
<ul>
<li>Adopt Tools &amp; Technologies: Utilize modern documentation tools, software, and systems (e.g., Wikis, Markdown, Confluence, MadCap Flare, or similar platforms) to enhance work efficiency and output quality.</li>
</ul>
 
Required Skills &amp; Qualifications Education:
<ul>
<li>Bachelor's degree in Technical Writing, Communications, English, Computer Science, or a related field, or equivalent work experience.</li>
</ul>
 Experience:
<ul>
<li>Proven experience as a Technical Writer, Documentation Specialist, or similar role.</li>
</ul>
<ul>
<li>Experience working with technical teams and writing user-focused documentation.</li>
</ul>
 
Technical Skills:
<ul>
<li>Proficiency with documentation tools such as Microsoft Office Suite, Adobe Acrobat, Confluence, MadCap Flare, or similar platforms.</li>
</ul>
<ul>
<li>Basic understanding of technology, IT systems, and/or software development processes (e.g., APIs, coding languages, system architecture).</li>
</ul>
 Core Competencies:
<ul>
<li>Strong ability to convey complex technical concepts in a clear and concise manner for non technical and technical users.</li>
<li>Exceptional organizational, time management, and multitasking skills.</li>
<li>Excellent written and verbal communication skills.</li>
<li>Familiarity with version control and collaborative tools like Git, JIRA, or similar is a plus.</li>
</ul>
 
Preferred Qualifications
<ul>
<li>Knowledge of UX writing principles or creating online help resources is an added advantage. </li>
<li>Familiarity with programming languages or database systems is a bonus (though not required).</li>
</ul>
 
Key Traits for Success 
<ul>
<li>Curiosity: A proactive learner with the ability to dive deeply into complex systems and terminology.</li>
</ul>
<ul>
<li>Attention to Detail: Relentless focus on creating error-free, polished materials.</li>
<li>Collaboration: Work well within cross-functional teams to achieve goals</li>
<li>Adaptability: Comfortable with fast-changing environments and technology.</li>
</ul>
 
AmeriPharmas Mission Statement
Our goal is to achieve superior clinical and economic outcomes while maintaining the utmost compassion and care for our patients. It is our joint and individual responsibility daily to demonstrate to outpatients, prescribers, colleagues, and others that We Care!
 
Physical Requirements
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is continuously required to sit and talk or hear. The employee is occasionally required to stand; walk; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; and stoop, kneel, crouch or crawl. The employee must regularly lift and/or move up to 20 pounds and occasionally lift/or move up to 30 pounds. Specific vision abilities required by this job include close vision, peripheral vision, depth perception and the ability to adjust focus.
 
EEO Statement
The above statements are intended to describe the work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The duties and responsibilities of this position are subject to change and other duties may be assigned or removed at any time. AmeriPharma values diversity in its workforce and is proud to be an AAP/EEO employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, age, protected veteran status, or based on disability or any other legally protected class.

Technical Writer

<h3>Job Description</h3>
Job Description
T-Metrics, LLC (<a href="http://www.tmetrics.com" target="_blank">www.tmetrics.com</a>) is a software and hardware developer in the telecommunications industry. We provide Voice over IP and Digital Telephony solutions that utilize computer and network resources to enhance business communications. Our corporate, government, and non-profit customers are located across the United States and in more than twenty countries around the globe.
We are growing and looking for new employees like you!
SUMMARY
The Technical Analyst I is a hybrid of providing excellent customer services to customers and analyzing debug logs to solve problems. You will learn about our product base through training and customer support. Your growing knowledge base will give you the ability to provide input when expanding our existing and new products. Candidates are required to work directly with customers using various methods of communication and an aptitude for learning and understanding new technologies.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
<ul>
<li>Communication with customer support contacts.</li>
<ul>
<li>Phone calls</li>
<li>Emails</li>
<li>Conference calls</li>
<li>Etc.</li>
</ul>
<li>Review debug logs.</li>
<li>Root cause analysis as needed.</li>
<li>Call tree design and implementation.</li>
<ul>
<li>Database setup and settings</li>
<li>Call flow and media routing</li>
</ul>
<li>Other duties as assigned based on your skillset or company needs.</li>
</ul>
QUALIFICATIONS/EXPERIENCE
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education
<ul>
<li>Bachelor's or Associate's Degree</li>
<li>CS / CIS / MIS / IT Degree (Some IT experience is a plus)</li>
</ul>
or Non-Technical Liberal Arts Degree preferred
<ul>
<li>Bachelor's Degree (Some IT experience is a plus)</li>
</ul>
or Work Experience
<ul>
<li>Post High School Work Experience or 3+ Years of Military</li>
<li>Experience is in IT and/or Customer Service</li>
</ul>
Additional great skills/experience to have:
<ul>
<li>Basic understanding or experience with SQL is a plus</li>
<li>Experience working in a NOC environment and troubleshooting escalated customer issues a plus.</li>
<li>Experience with telephony and/or SIP or VoIP.</li>
<li>Strong verbal communication and written skills to provide customer support.</li>
<li>Willingness to learn new concepts and assist customers while mastering those concepts.</li>
<li>Strong organization and project management skills.</li>
<li>Ability to effectively present information to all levels within the organization.</li>
<li>Time management skills for a self-managed workload.</li>
</ul>
NUSO is an Equal Opportunity Employer committed to a diverse workforce. Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity, or any other characteristic protected by law.
 Job Posted by ApplicantPro

Technical Analyst I

<h3>Job Description</h3>
Job Description
Essential Functions of Role:
This position is required to meet all USDA, HACCP, GMP, and Company standards and is responsible for designing, developing, and delivering training programs for maintenance and facilities personnel across a variety of technical disciplines. The ideal candidate will possess strong mechanical and electrical expertise, excellent communication skills, and a passion for developing others. The Technical Trainer will ensure that our team members are equipped with the necessary skills and knowledge to maintain facilities, equipment and systems, ensuring safety, efficiency, and compliance with industry standards.
 
Responsibilities Include and Accountable For:
<ul>
<li>Training Program Development:
<ul>
<li>Develop comprehensive training programs for maintenance staff, covering equipment operation, preventive maintenance, troubleshooting, repair, and safety procedures.</li>
<li>Design training materials including manuals, slides, videos, and simulations to support learning objectives.</li>
<li>Stay updated on the latest industry standards, tools, and technologies, incorporating them into training materials.</li>
</ul>
</li>
<li>Delivery of Training:
<ul>
<li>Conduct hands-on and classroom-based training sessions for new hires and ongoing skill development of existing staff.</li>
<li>Offer one-on-one training and mentoring to ensure learners are equipped with practical and theoretical knowledge.</li>
<li>Lead practical assessments to evaluate skills, providing feedback for performance improvement.</li>
<li>Conduct maintenance department new hire orientation.</li>
</ul>
</li>
<li>Safety Compliance:
<ul>
<li>Emphasize safety best practices in all training sessions, ensuring compliance with OSHA, local, and Michigan Turkey Producers safety standards.</li>
<li>Conduct safety drills and simulations to reinforce emergency procedures and safe work practices.</li>
</ul>
</li>
<li>Assessment &amp; Reporting:
<ul>
<li>Assess trainee performance through written and practical evaluations, providing constructive feedback.</li>
<li>Monitor and track training progress, ensuring that all team members are up to date with necessary certifications and competencies.</li>
<li>Report on training effectiveness and suggest improvements to continually enhance the program.</li>
</ul>
</li>
<li>Collaboration &amp; Continuous Improvement:
<ul>
<li>Work closely with the Maintenance Leadership and other departments to identify training needs and fill skill gaps.</li>
<li>Participate in continuous improvement initiatives to enhance maintenance processes, reduce downtime, and optimize the training curriculum.</li>
</ul>
</li>
<li>Perform all other duties as assigned.
<ul>
<li>This job description is designed to provide a comprehensive overview of the role and may evolve as the company’s needs change.</li>
</ul>
</li>
</ul>
Qualifications:
<ul>
<li>Education &amp; Experience:
<ul>
<li>High School Diploma or equivalent (required); Associate’s or Bachelor's degree in Mechanical Engineering, Industrial Technology, or related field (preferred).</li>
<li>Proven experience as a maintenance technician, supervisor, or trainer in an industrial environment (minimum of 3-5 years).</li>
<li>Certification in maintenance-related fields (e.g., CMRT, CMRP, or similar) is a plus.</li>
<li>Journeyman or Master certification in a skilled trade is a plus.</li>
</ul>
</li>
<li>Skills &amp; Abilities:
<ul>
<li>Strong knowledge of mechanical, electrical, and hydraulic systems.</li>
<li>Proficiency in maintenance management software and tools.</li>
<li>Proficiency in computer usage including PowerPoint, Excel, Word, Office.</li>
<li>Excellent communication and interpersonal skills.</li>
<li>Strong problem-solving abilities with a hands-on approach.</li>
<li>Ability to design and implement engaging training programs.</li>
<li>Familiarity with training and evaluation tools, such as learning management systems (LMS).</li>
<li>Ability to work well independently and as part of a team.</li>
</ul>
</li>
<li>Additional Information:
<ul>
<li>This position may require occasional travel to other company sites for training sessions.</li>
<li>Flexibility in hours may be necessary to accommodate shift schedules for training delivery.</li>
<li>Training and assessments may involve working at heights, in cold environments, or outdoors.</li>
<li>A valid driver’s license may be required.</li>
</ul>
</li>
</ul>
 
Key Measurable Results:
<ul>
<li>Safety Performance:
<ul>
<li>Reviewing safety incidents and near misses to determine if procedures or training need to be updated.</li>
<li>Reduction in maintenance related injuries.</li>
</ul>
</li>
<li>Quality Performance:
<ul>
<li>Reviewing quality incidents and near misses to determine if procedures or training need to be updated.</li>
<li>Review product quality reports weekly with Assistant Plant Managers to determine if training improvements can be made to increase yields. </li>
</ul>
</li>
<li>Equipment Uptime:
<ul>
<li>Reviewing mechanical downtime events to determine what training, tools, or procedures could be updated or create to minimize or eliminate future downtime events.</li>
<li>Review troubleshooting approach used during downtime events to identify opportunities to accelerate or eliminate troubleshooting steps.</li>
<li>Increase MTBF on targeted equipment.</li>
<li>Participate in downtime RCAs to identify training opportunities.</li>
</ul>
</li>
<li>Employee Development:
<ul>
<li>Training curriculum and support materials are up to date and reviewed biennially. </li>
<li>Standard 90-day training plan established, maintained, and tracked for all new mechanics.</li>
<li>Training plans executed on schedule.</li>
<li>Training effectiveness as demonstrated by feedback assessments, individual test scores, and certifications</li>
</ul>
</li>
</ul>
 
Physical Qualifications:
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
<ul>
<li>Must be able to physically perform the essential functions of the role as outlined. </li>
<li>Must be able to lift, tighten (“torque”) equipment up to approximately 70 pounds.</li>
<li>Must be able to reach heights of 17’ to repair &amp; /or inspect equipment.</li>
<li>Must be able to physically perform equipment repairs in a wet, slippery/uneven environment which includes but is not limited to sloped flooring, pitched flooring, steps throughout work areas, and twist, bend, reach, and stand for 10-12 hours or the duration of the shift, in a wet cold environment. </li>
<li>Must be able to get underneath or mount equipment ranging from below grade (below floor level) and work in confined spaces of 2’x 2’or larger to perform repairs and inspections.</li>
<li>Must be able to safely &amp; efficiently make machine repairs in a seriously demanding, challenging, fast-paced, high pressure and tense atmosphere.</li>
<li>Must be able to wear personal protective equipment, including:
<ol>
<li>Ear plugs</li>
<li>Hard Hat</li>
<li>Hair Net</li>
<li>Protective Coat (clothing protector)</li>
<li>Forearm protection</li>
<li>Plastics gloves</li>
<li>Cotton gloves</li>
</ol>
</li>
<li>Ability to work in “normal” office conditions.</li>
<li>Ability to use computer keyboard, telephone, copying machine, labeling machine, laminating machine, etc.</li>
<li>Ability to communicate clearly and audibly and to understand spoken requests.</li>
<li>Ability to detect and hear emergency alarm systems, understand verbal communication, phone system paging, and to assist and respond to emergency situations calmly, quickly, and appropriately.</li>
<li>Ability to visualize computer screens and to read and understand typed and written materials. Must be able to operate and use office machines and equipment including telephone, computer, facsimile machine, etc.</li>
<li>Ability to effectively communicate both orally and in writing.</li>
<li>Must be able to read, write, and understand the English language.</li>
</ul>

Machine Maintenance Technical Trainer

<h3>Job Description</h3>
Job Description
 
Summary of Primary Functions
This individual will be responsible for the communications of technical issues to both Deere &amp; technicians. The Wirtgen Technical Trainer &amp; Communicator will work closely with John Deere and internal customers to support the ongoing service and support program for Dobbs Equipment. This position is responsible for directing, developing, and overseeing the development of technicians &amp; technical data at the corporate level to ensure the attainment of the company growth and profitability objectives are met. It is imperative for this position to develop consistency in product support expectations across all Dobbs Equipment branches. It is critical that this role provides cross functional direction, training, and motivation of Service Department Personnel. The Wirtgen Technical Trainer / Communicator reports directly to the Corporate Product Support Manager. 
Essential Duties and Responsibilities: May include some or all of the following. Other duties may be assigned.
<ul>
<li>Work as liaison with manufacturers and all departments regarding product support issues.</li>
<li>Analyze product issues and provide support for parts/service/sales</li>
<li>Research product issues using DTAC, technical manuals, business system, and troubleshooting techniques to help resolve issues</li>
<li>Provide technical communications and updates for DTAC, monitor case status, and ensure timely closure of open cases.</li>
<li>Provide timely communication of solutions to Service/Parts/Sales &amp; manufacturers</li>
<li>Advise customers of all pertinent technical data to ensure customer satisfaction or product repairs</li>
<li>Manage technical tooling for service departments</li>
<li>Record solutions and maintain database of repairs</li>
<li>Remains Capstone current with new machine training</li>
<li>Delivers Capstone &amp; other technical training to Service Technicians</li>
</ul>
Qualifications: The requirements listed below are representative of the knowledge, skill, and/or ability required.
<ul>
<li>Individual must be proficient in cross functional leadership, customer focused, analytical and comfortable communicating with customers.</li>
<li>Highly developed technical abilities across Heavy Equipment line – electrical / hydraulic / powertrain / fuel systems, ect… </li>
</ul>
Technical Skills &amp; Knowledge: 
<ul>
<li>Minimum 5 years or more of management responsibility in product support areas within the Construction/Forestry industry</li>
<li>Must have competence in Excel, Word, PowerPoint, Outlook and quickly adapt to new software systems. </li>
<li>Must have a great deal of flexibility to handle the changing work environment</li>
<li>Must be mature, team orientated and possess a positive attitude</li>
<li>Must have good interpersonal skills and strong communication skillsets</li>
<li>Must be able to handle multiple projects simultaneously</li>
<li>Must proactively determine customer needs and exceed their expectations </li>
<li>Must adhere to ethical principles, has sound character and honesty</li>
<li>The ideal candidate has an analytical bias, strong personal skills and is comfortable managing service technician personnel.</li>
<li>Must be able to comprehend and present complex technical data for the purpose of training employees</li>
<li>Must have knowledge of construction equipment dealer business practices, ideally including the practices followed at John Deere dealerships, is preferred.</li>
<li>Must remain current on all Certifications required to lead &amp; instruct Capstone &amp; technical training</li>
</ul>
Education: Formal education or training required to perform the essential functions of the job. Includes degrees, certifications, licenses and/or registration requirements. 
<ul>
<li>Degree in a Business/Management discipline or equivalent experience.</li>
<li>Capstone Certifications Required, ongoing training provided.</li>
</ul>
Work Environment:
While performing the duties of this job, the employee is occasionally exposed to wet and/or humid conditions, moving mechanical parts, and outside weather conditions. The noise level in the work environment is usually quiet.
Physical Demands:
The physical demands described here represent those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is continuously required to:
<ul>
<li>Ability to work using Personal Protective Equipment, including respirators, welding shields, hard hats, vests, safety glasses, goggles, gloves etc.</li>
<li>Ability to use full range of motion for back, arms, hands, and fingers.</li>
<li>Able to use full range of motion for both legs, including climbing, twisting, squatting, and pushing with both legs.</li>
<li>Able to climb onto or down from mobile construction equipment, typically 3-4 feet of climbing, for service and inspection.</li>
<li>The employee is frequently required to lift or carry loads greater than 50 lbs but less than 75 lbs.</li>
<li>Specific vision abilities required by this job include close, distance and color vision.</li>
<li>The employee is regularly required to talk or hear at moderate noise levels.</li>
</ul>
We’re an Equal Employment Opportunity and Affirmative Action Employer
Dobbs Equipment is an Equal Employment Opportunity (EEO) and Affirmative Action employer. We are committed to providing an environment free of discrimination, harassment, and retaliation both for our employees and applicants. We make all employment-related decisions on the basis of an individual’s qualifications and job performance. We recruit, hire, promote, train, transfer, and make compensation decisions without regard to race, religion, color, creed, national origin, ancestry or citizenship status, sex, sexual orientation, gender, genetic information, marital status, pregnancy status, age, disability, protected veteran status, or any other characteristic protected by federal, state, or local law.
Notice to Applicants: We participate in E-Verify in the United States.
Drug Free and Alcohol-Free Workplace Notice.
Dobbs Equipment is an Equal Opportunity and At-Will Employer.

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