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<h3>Job Description</h3>
Job Description
Are you ready to put your communication skills to work in a role where every day brings new opportunities to help people? We are seeking a Customer Service Rep - Customer Support Agent in Conroe, TX to join our team. This full-time position offers a competitive salary (depending with experience), along with valuable benefits including:
<ul>
<li>10% bonus opportunity based on annual salary</li>
<li>401K with company match at 5%</li>
<li>PTO</li>
<li>9 paid holidays</li>
<li>Company-provided computer equipment</li>
</ul>
This position also earns:
<ul>
<li>Health, dental, and vision insurance.</li>
<li>Professional development opportunities</li>
</ul>
YOUR ROLE
As a Customer Service Rep - Customer Support Agent, you will spend your day serving as the first point of contact for customers across phone, email, chat, and social media. You will respond to inquiries quickly and provide accurate information while maintaining a professional and friendly tone. Throughout the day, you will work to identify and resolve customer issues in a timely manner, ensuring every interaction results in a positive experience. You will keep detailed records of each interaction in the CRM system and collaborate with other departments to meet customer needs and improve service delivery. By staying informed on products and services, you will be able to confidently answer questions and provide support. You will also gather customer feedback and use it to help identify areas for improvement, while taking advantage of training opportunities to continually strengthen your skills.
YOUR SCHEDULE AS A CUSTOMER SERVICE REP - CUSTOMER SUPPORT AGENT
This is a full-time position with the expectation of flexibility. You must be available to work during standard hours and be willing to occasionally work evenings or weekends as needed to support customers.
REQUIREMENTS FOR A CUSTOMER SERVICE REP - CUSTOMER SUPPORT AGENT
<ul>
<li>High school diploma or equivalent</li>
<li>1+ years of customer service or support experience</li>
<li>Excellent verbal and written communication skills</li>
<li>Strong problem-solving abilities</li>
<li>Proficiency with CRM software and Microsoft Office Suite</li>
<li>Ability to multitask and manage time effectively</li>
<li>Empathy and patience when working with customers</li>
<li>Willingness to work flexible hours, including evenings and weekends when needed</li>
</ul>
Preferred:
<ul>
<li>Associate degree or higher</li>
<li>Experience with helpdesk or customer support platforms</li>
<li>Familiarity with live chat and social media support channels</li>
<li>Bilingual speaking abilities</li>
</ul>
READY TO APPLY?
Our initial 3-minute, mobile-friendly application makes it quick and easy to apply. Don't wait-apply now and start your journey toward a rewarding career.
 Job Posted by ApplicantPro

Customer Service Rep - Customer Support Agent

<h3>Job Description</h3>
Job DescriptionOur client is seeking five (5) Temporary Intake Customer Service / Paralegals to join their Centralized Intake Unit. In this role, you will assist with prescreens and applications, conduct applicant and client interviews, collect documents and pleadings, and gather essential information. Intake Paralegals provide vital support to attorneys and staff, ensuring smooth intake operations and client service. This is a full-time temporary position lasting approximately 2–6 months. Key Responsibilities
<ul>
<li>Answer and return phone calls and emails promptly.</li>
<li>Follow up on referrals from units, agencies, organizations, and online intake.</li>
<li>Screen applicants/clients via phone, electronically, and in person.</li>
<li>Schedule intake appointments and conduct applicant interviews.</li>
<li>Complete conflict checks, prescreens, and intakes.</li>
<li>Assess applicant eligibility for services.</li>
<li>Enter intake information into the case management system through phone, electronic, or in-person communication.</li>
<li>Maintain records, case notes, and daily timekeeping in case management system.</li>
<li>Explain intake and compliance documents to applicants/clients and obtain signatures.</li>
<li>Coordinate case acceptance and referrals with outside organizations, including other legal aid providers.</li>
<li>Participate in community outreach events (in-person, virtual, and social media) and provide educational trainings for staff, clients, and community partners, as needed.</li>
<li>Ensure compliance with program and grant requirements.</li>
<li>Attend required trainings and assist with training staff.</li>
<li>Collaborate with all units as part of a team.</li>
<li>Prepare and submit timely reports.</li>
<li>Perform additional duties as assigned by Management, Supervisors, or required by grants.</li>
</ul>
Qualifications
<ul>
<li>1–5 years of relevant experience preferred.</li>
<li>Associate’s degree and/or Paralegal Certificate preferred (relevant work experience may substitute).</li>
<li>Bilingual (English/Spanish) strongly preferred.</li>
<li>Proficiency in Microsoft Office.</li>
<li>Strong organizational, interpersonal, written, and verbal communication skills.</li>
<li>Detail-oriented with the ability to multitask and work independently with supervision.</li>
<li>Professional demeanor with a client-focused approach.</li>
<li>Commitment to serving low-income communities.</li>
<li>Must successfully pass a background check before employment (per funder requirements).</li>
</ul>

Customer Service

<h3>Job Description</h3>
Job DescriptionKid to Kid is always looking for friendly, outgoing, kid-loving people to join our team who are willing to work hard, multi-task, and take pride in keeping the store clean, organized and shoppable. Our team members cross-train and work in other areas of the store as needed which provides great advancement opportunities. We offer flexible schedules that compliment your busy life, great employee discounts and fun retail environment. Every day, more than 10,000 kids open a little pink door to a shopping experience thats unmatched for value and selection by any other resale childrens store. With more than 125 locations across the United States, Canada and Portugal, Kid to Kid is making a difference in many communities by providing families with items that they need and love at a fraction of the retail cost. Customers love us for our daily-changing selection, our value, and the convenience of selling their outgrown kids items for cash on the spot. Our product is locally sourced and sustainable, and we actually put money back into the local economy. And our love of kids motivates us raise hundreds of thousands of dollars to build schools in underprivileged countries. What We Do We buy and sell the best things kids outgrow while the customers wait to be paid cash on the spot. This fast-paced buying and selling means that everyday is different, interesting, and keeps us on our toes. We take pride creating on upscale resale store where it is clean, organized, and great-looking. We manage inventory by tagging, hanging and merchandising and our employees quickly learn how to do all sides of the business! We are proactive and innovative with our customers and interact with them online and in the store. We often make live videos to show the great things we have received or to talk about upcoming events. You know you are a great fit for our team if: 
<ul>
<li>You love helping moms, dads and families stretch their income!</li>
<li>If seeing happy kids walk through the little pink door makes you happy.</li>
<li>If you love fashion for moms, kids and babies.</li>
<li>If you love seeing an organized shelf of toys!</li>
<li>If a closet organized by category and color makes you smile!</li>
<li>If you love being part of a great team that builds a community for families and kids!</li>
<li>If you love getting amazing discounts on kids stuff?</li>
</ul>
If you answered "yes" to many of these questions, wed love for you to join our team. Responsibilities Include: 
<ul>
<li>Being friendly, courteous and energetic everyday</li>
<li>Cashiering while making friends with our great customers.</li>
<li>Merchandising--with hundreds of items purchased everyday your creativity will alway be needed to maintain the selling floor</li>
<li>Restocking as needed--we make sure our customers always have new things to find!</li>
<li>Tagging and sorting clothes, toys, and baby equipment--you get to see the amazing items sold to us before anyone else!</li>
<li>Learning Kid-to-Kid's systems and procedures (Dont worry we help by providing online and in store training!)</li>
<li>Handling all returns courteously and professionally</li>
<li>Sharing our current promotional events and sales with customers in the store and online.</li>
<li>Maintaining good housekeeping--with all the great stuff coming in and the kids playing, there is always tidying up to be done.</li>
</ul>
 At Kid to Kid, we offer: 
<ul>
<li>Flexible schedules that compliment your busy life</li>
<li>Advancement opportunities--you can learn every aspect of running a retail business because we all work together.</li>
<li>A great employee discount</li>
<li>A fun, family resale environment</li>
<li>Ability to improve your social media marketing skills</li>
</ul>
 What Makes You a Great Fit? 
<ul>
<li>High-energy</li>
<li>Can do personality</li>
<li>Can act quickly to resolve customer issues</li>
<li>Loves working with kids</li>
<li>Has 1 or 2 years of previous retail or food experience OR is studying education, business, marketing, or a related field.</li>
</ul>
We look forward to working with you. Everyday we have fun while working hard, to make the store a fun place for kids and families to shop. Apply today! This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to BaseCamp Franchising Corporate.

Sales Associate

<h3>Job Description</h3>
Job DescriptionDescription:
 
Location: Naples, FL | Employment Type: Part-Time, Hourly, Non-Exempt
 
“There are no strangers here, only friends we have yet to meet.” — Frank Oakes
 
Why Join Us?
<ul>
<li>Career Growth: Start as an apprentice and grow into a skilled butcher! Your growth is our mission!</li>
<li>Employee Discounts: Enjoy discounts on our delicious organic food—both dining and groceries.</li>
<li>Community &amp; Culture: Be part of a positive and supportive Family that values diversity and growth.</li>
<li>Work-Life Balance: We offer paid vacation time to help you relax and recharge.</li>
<li>Referral Rewards: Bring your talented friends along and earn rewards for helping us grow!</li>
</ul>
Job Summary:
 
The Customer Service Meat Department associate works in meat department and is responsible for serving customers with fresh meat products. Other duties these employees have include unloading deliveries, portioning meat, pricing meat portions, placing products on display, checking product quality, and answering to customer inquiries.
The Customer Service Meat Department associate is responsible for a variety of tasks pertaining to the sale of meat.
Requirements:
Essential Job Functions:
<ul>
<li>Providing quality customer service</li>
<li>Weighing and wrapping customers' orders</li>
<li>Cut, grind, weigh, price, wrap, and package meat for customers’ exact specifications</li>
<li>Maintaining a high product knowledge to most effectively facilitate customer orders and respond to queries.</li>
<li>Occasionally assisting in receiving orders of a necessary quantity</li>
<li>Unloading and transporting deliveries of fresh meat and poultry</li>
<li>Pricing and displaying items</li>
<li>Stock and rotate products in all displays, and ensure that none are past the sell-by date.</li>
<li>Examining and rotating stock to prevent products from perishing</li>
<li>Answer questions about products, the source of products, cooking, and preparation of meat, and general store information</li>
<li>Maintaining and displaying a knowledge of food safety procedures</li>
<li>Maintaining total sanitation of both the store and its meat products</li>
<li>Must have basic knowledge of mathematics for weighing meat and processing transactions</li>
<li>Ability to multitask and stay organized</li>
<li>Great patience and listening skills</li>
<li>Wear cutting gloves at all times when operating knives, slicers, or other sharp tools.</li>
<li>Non-slip shoes are mandatory for a safe working environment (please note that company does not provide).</li>
</ul>
Qualifications:
<ul>
<li>Must be 18 years or older.</li>
<li>Proficiency in English is required; Spanish skills are a plus.</li>
<li>Non-slip shoes are required for safety (not provided).</li>
<li>Legal authorization to work in the United States.</li>
<li>Reliable transportation is a must.</li>
</ul>
Physical Requirements
<ul>
<li>Strength: Capable of lifting and moving objects up to 80 pounds with ease.</li>
<li>Stamina: Ability to stand and walk for extended periods while maintaining focus.</li>
<li>Manual Dexterity: Skilled in both fine and gross motor tasks, essential for meat preparation.</li>
<li>Vision: Peripheral and near/far visual accuracy to ensure quality and safety.</li>
<li>Hearing: Able to hear and respond effectively to instructions and customer needs.</li>
<li>Flexibility/Mobility: Able to bend, stoop, kneel, twist, and move fluidly in a busy environment.</li>
<li>Environmental Tolerance: Comfortable working in cooler temperatures and with cleaning agents.</li>
<li>Allergy Tolerance: Able to handle a variety of fresh ingredients without adverse reactions.</li>
<li>Step-Stool/Ladder Use: Confidently use step-stools and ladders as needed.</li>
<li>Physical Balance: Maintain stability while handling tasks with care.</li>
<li>Communication: Clear and effective in conveying instructions and working with the team.</li>
<li>Reaching: Capable of reaching below waist, at waist, and overhead to access and manage products and equipment.</li>
</ul>
Stay Connected!
 
Follow us on social media to stay up to date with new opportunities and exciting news.
<ul>
<li>Seed to Table TikTok</li>
<li>Seed to Table Facebook</li>
<li>Seed to Table Instagram</li>
<li>Seed to Table LinkedIn</li>
<li>Seed to Table YouTube</li>
<li>Seed to Table Website</li>
</ul>
Equal Opportunity Statement
<ul>
<li>Seed to Table is an equal opportunity employer, welcoming candidates from all backgrounds. Join us and be part of our family!</li>
</ul>

Meat Associate

<h3>Job Description</h3>
Job DescriptionDescription:
Join Peak Support: Where Passion Meets Purpose 
 
At Peak Support, we're not just another outsourcing company—we're a dynamic, fast-growing team that values integrity, respect, excellence, collaboration, and compassion. As a Great Place to Work-Certified™ company with the best Glassdoor rating in the business process outsourcing (BPO) industry, we're committed to creating an exceptional employee experience. If you share our values and are passionate about delivering outstanding customer service, we want to hear from you! 
 
We offer: 
<ul>
<li>Competitive compensation and excellent benefits. </li>
<li>Comprehensive training and development programs. </li>
<li>A fun, inclusive workplace culture. </li>
<li>Opportunities for personal and professional growth. </li>
</ul>
Ready to take the next step in your career? Join the Peak Support team and discover why we're the top-rated employer in our industry. 
 
Apply now and let's start our journey together! 
 
What you will do:
 
The customer service associate is responsible for providing customer service support according to the scope of work and service level requirements. As such, it’s important to be personable, professional, and helpful when working in this position. They interact with customers on a variety of channels such as phone, email, social media, and/or others to ensure concerns are being dealt with in a timely manner. They contribute to team effort by accomplishing related results as needed.
Requirements:
<ul>
<li>Must be able to work onsite in Orlando Area</li>
<li>Fluency in French Canadian, with strong oral and written communication skills</li>
<li>Proven experience in customer service, preferably in the BPO industry</li>
<li>Ability to work in a fast-paced environment</li>
<li>Flexible and willing to be assigned in a voice, non-voice or blended programs</li>
<li>Knowledgeable about Microsoft Office applications with Average MS Excel Skills</li>
<li>Ability to convey information effectively</li>
<li>Must be willing to take part in required initial training</li>
<li>Excellent problem solving skills</li>
<li>Flexibility to work multiple shifts during the weekends or on holidays</li>
<li>Excellent organizational skills and attention to detail.</li>
<li>Can work with minimal supervision</li>
<li>Some analytical skills</li>
<li>Some technical abilities</li>
</ul>
To be successful, you must possess the following:
<ul>
<li>Empathy, listening skills, and a courteous attitude to focus on providing quality customer service.</li>
<li>Problem solving skills necessary to make decisions and take action based on sound reasoning, and independent judgment.</li>
<li>Excellent oral and written communication skills.</li>
<li>Collaborates with peers, supervisors, and management to achieve corporate and client goals.</li>
<li>Able to adapt to a changing work environment</li>
</ul>

French Canadian Customer Service Associate - Onsite Orlando Florida

<h3>Job Description</h3>
Job Description
Directive Consulting is the performance marketing agency for SaaS and Tech companies. We use Customer Generation (a marketing methodology developed by us) which focuses on SQLs and Customers instead of traditional metrics like MQLs. We offer Paid Media, SEO/Content, CRO, and Video to our clients by creating comprehensive digital marketing strategies that allow our clients to hit their SQL targets, every time.
At Directive, we’re always looking ahead to connect with talented professionals who excel at crafting strategies that elevate search visibility, developing compelling content, and delivering value to audiences. 
As we continue to grow, we’re always seeking forward-thinking individuals who thrive in fast-paced environments, are obsessed with analytics and storytelling, and are eager to make their mark in B2B tech and SaaS marketing. 
The Paid Strategists are a crucial, client-facing role that is responsible for day-to-day client deliverables, creating and managing custom client strategies, and communicating both with clients and internal stakeholders on executing Paid Media deliverables. In this role, you will gain experience creating high-performing Paid strategies for enterprise SaaS businesses.
Roles &amp; Responsibilities:
<ul>
<li>
Oversee and lead a collection of Paid Media accounts
</li>
<li>
Serve as direct support to client contacts
</li>
<li>
Weekly communication with any vendors or operational partners to ensure we're aligned on tasks being assigned, work quality, and any improvements we can make to that dynamic
</li>
<li>
Drive referrals via client relationships and professional network
</li>
<li>
Build strategies for clients each quarter
</li>
<li>
Have the ability to create, maintain, and optimize budgets for paid media campaigns across multiple channels
</li>
<li>
Deeply understand client positioning and unique value propositions
</li>
<li>
Confirm lead routing is accurate within a CRM
</li>
<li>
Understand the value of Programmatic campaigns
</li>
<li>
Responsible for personal productivity and utilization
</li>
<li>
Work directly with Associate Director to ensure internal and client goals are being achieved
</li>
<li>
Execute and optimize PPC advertising campaigns across multiple platforms including Google Ads, Facebook Ads, and LinkedIn Ads, focusing on keyword research, ad copywriting, and audience targeting to maximize ROI
</li>
</ul>
What You Offer:
<ul>
<li>
3+ years experience working at a performance/digital marketing agency
</li>
<li>
Experience working specifically with B2B SaaS/tech clients in an agency setting
</li>
<li>
Deep expertise across paid search and paid social advertising campaigns, such as Google Ads, Facebook Ads, LinkedIn Ads and others
</li>
<li>
Proficiency in using advertising platforms and tools such as Google Ads, Facebook Business Manager, LinkedIn Campaign Manager
</li>
<li>
Strong understanding of PPC principles, including keyword research, ad copywriting, bid management, and campaign optimization
</li>
<li>
Ability to analyze campaign performance data using tools like Google Analytics, GA4, Excel, or other analytics platforms to make data-driven decisions and optimize campaign performance
</li>
<li>
Ability to drive results and measure via OCT
</li>
<li>
Proven and measurable success with mid-market or enterprise accounts
</li>
<li>
A unique perspective on how to drive value for SaaS
</li>
<li>
Ability to translate and articulate strategy and tell stories with data
</li>
<li>
Equal parts competitive and curious; you’re a true problem solver
</li>
<li>
You live on the cutting edge of the industry, always looking for opportunities to grow and share
</li>
<li>
Ability to organize, prioritize and manage multiple projects simultaneously
</li>
<li>
You’re quality-obsessed and have not lost your soul for advertising
</li>
<li>
Travel to visit clients approximately once per year, per client or as needed
</li>
</ul>
What Success Looks Like:
<ul>
<li>
You encompass our core values through every interaction; internally and externally
</li>
<li>
Effectively manage approximately five mid-tier and enterprise accounts
</li>
<li>
Meet and exceed department level OKRs, such as client growth and goal attainment
</li>
<li>
Build client trust and relationships that create consistent renewals
</li>
<li>
Cross-sell services that align with client goals and objectives
</li>
<li>
Clearly communicate results with client point of contact and executives
</li>
<li>
Exceptional decision making, as it relates to strategic direction for accounts
</li>
</ul>
What We Offer:
🏠&nbsp;We have a set living wage at Directive; The annual base salary range for this position based in the United States is $90,000- $110,000 USD with potential for bonus eligibility. This salary range is an estimate, and the actual salary may vary based on Directive's compensation practices, job related skills, and depth of experience.
🙏&nbsp; Medical, dental, vision plans, disability, and life insurance coverage for you and your family that fit your lifestyle
Including a 100% employer-paid plan for you and a 50% employer contribution for your dependents
Benefits to Support the Whole Person:
🧠&nbsp; Mental - Access to certified therapists through Spring Health, membership to Headspace
💪&nbsp; Physical - Gympass
🛫 Time Off - Unlimited PTO (2-week minimum), Paid Company Holidays, Your Birthday Off, End of Year Recharge (Closed December 24 - January 1), Paid Parental Leave
&amp;#x1F4B0; Financial - Traditional and Roth 401(k) with a 3% company match
&amp;#x1F31F;&nbsp; Bonus - Annual bonus based on tenure, which scales in total amount over time
🌴&nbsp; Annual Anniversary Trip with peers and executive leadership for fun and entertainment!&nbsp;
Work Environment Requirements:
As a remote-first company, you’ll have the ability to work from anywhere in the US, with the option to enjoy our state-of-the-art offices in Irvine, California. For some positions, as posted, we will accommodate global opportunities where we have established businesses, including Canada, the UK, and Australia. For global locations, you must have established and current work authorization and permanently reside in that country.
This role has the opportunity to operate 100% virtually from your home office. We primarily collaborate with our colleagues through virtual meetings (Zoom), and Slack. In this role, you will be required to operate a laptop computer (PC or Mac available), computer software platforms, and other office productivity tools as necessary. Due to the nature of this role, you must be able to remain stationary for extended periods, must be able to observe and interpret written and/or verbal communication, must have reliable internet access, and a professional background.
To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions.
If you require reasonable accommodations in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, direct your inquiries to <a href="mailto:careers@directiveconsulting.com" target="_blank">careers@directiveconsulting.com</a>.
Additional Information: 
At Directive, one of our core values is People First. We’re committed to fostering a more diverse and inclusive culture in the digital landscape. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. #LI-CV1

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