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<h3>Job Description</h3>
Job Description
At NorthStar Credit Union, our members come first in all that we do. As a Member Services Specialist, you'll develop relationships with members that last a lifetime. Each interaction will provide you the opportunity to build rapport and make a difference (often profound) in someone's life. If you're outgoing, looking to make an impact, and passionate about delivering a world-class member experience, you've come to the right place!
We are currently seeking a&nbsp;Full Time Member Service Specialist&nbsp;to float between our Aurora and Plainfield locations. This is a multi-faceted position with primary responsibilities in both the Teller and Member Service areas. The expectations of this job are to build member relationships by providing excellent service and offering products that meet member needs.
PRIMARY DUTIES
<ul>
<li>Responsible for accurate cash handling and daily balancing of cash drawer</li>
<li>Handle routine account maintenance such as change of address, adding joint owners, reconciling checking accounts, home banking and payroll issues</li>
<li>Must demonstrate the ability to open accounts completely including the opening of all share types, followed by offering the best suited checking account for the member</li>
<li>Participates in all Credit Union promotional activities, including but not limited to call nights and community and SEG outreach efforts</li>
<li>Shares responsibility for ensuring confidentiality of member information and professional delivery of quality service</li>
<li>Accountable for achieving various sales behavior and production goals and providing exceptional service at all levels</li>
<li>Must be able to positively represent the Credit Union at community functions and events</li>
</ul>
KNOWLEDGE, SKILLS, AND ABILITIES
<ul>
<li>High School graduate</li>
<li>Previous cash handling and customer service experience required</li>
<li>Prefer a minimum of one year of credit union or banking teller experience</li>
<li>Demonstrate strong keyboarding skills</li>
<li>Knowledge of basic math skills</li>
<li>Accurate data entry and cash handling procedures</li>
<li>Must possess strong, positive interpersonal skills and be able to communicate effectively</li>
<li>Strong knowledge of credit union services</li>
<li>Ability to cross-sell Credit Union products at every opportunity</li>
<li>Ability to accomplish all tasks in a timely manner</li>
</ul>
EQUAL OPPORTUNITY EMPLOYER
Equal Employment Opportunity has been, and will continue to be, a fundamental principle of NorthStar Credit Union where employment is based upon personal capabilities and qualifications without discrimination because of race, color, religion, sex, age, national origin, disability, or any other protected characteristic as established by law.
About NorthStar Credit Union
We are on a mission to help people achieve financial success! For nearly 50 years, NorthStar has been serving the needs of individuals, families, and businesses throughout Chicagoland. We offer a full menu of financial services from mortgage and auto loans to free checking accounts and business services. &nbsp;Our utmost core value is total member satisfaction, our members come first in all that we do.&nbsp; Visit us online at <a href="http://www.nscu.org&nbsp;to" target="_blank">www.nscu.org&nbsp;to</a> learn more!
Equal Opportunity Employer
Equal Employment Opportunity has been, and will continue to be, a fundamental principle of NorthStar Credit Union where employment is based upon personal capabilities and qualifications without discrimination because of race, color, religion, sex, age, national origin, disability, or any other protected characteristic as established by law.
 Job Posted by ApplicantPro

Member Service Specialist

<h3>Job Description</h3>
Job DescriptionSalary: 
posted 7/18/2025 until 8/1/2025 or until filled 
 
 Pierpont Community &amp; Technical College
JOB TITLE: Customer Service Specialist (Student Services)
AGENCY: Pierpont Community and Technical College 
WORK LOCATION: Pierpont Advanced Technology Center, 500 Galliher DriveFairmont, West Virginia 26554 
REPORTS TO: Executive Director, Admissions &amp; Enrollment
FLSA Status: Nonexempt 
Employee Category: Classified 
_____________________________________________________________________________________
GENERAL JOB SUMMARY: 
The Customer Service Specialist serves as the first point of contact for students, faculty, staff, and visitors at Pierpont Community &amp; Technical College. This position provides high-quality customer service by answering inquiries, assisting with student account transactions, processing forms, and resolving issues related to admissions, registration, financial aid, and general college information. The specialist ensures that all interactions reflect the colleges commitment to student success and exceptional service.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
<ul>
<li>Greets and assists students, employees, and visitors in person, by phone, and via email in a courteous and professional manner.</li>
<li>Responds to inquiries regarding admissions, registration, financial aid, tuition payment, and college policies.</li>
<li>Assists students and parents with basic interpretation and explanations of college, state, or federal policies and procedures.</li>
<li>Responds to and processes requests for information including those initiated by the marketing and communications and the enrollment management departments related to recruitment and retention activities.</li>
<li>Provides support to potential and existing students by researching inquiries as needed, obtaining follow up information from the appropriate department, communicating the information and following up to ensure customer satisfaction, limiting the number of internal phone transfers</li>
<li>Processes incoming mail and returned mail through a detailed processing structure, requiring strict adherence to institutional, state, and federal policies.</li>
<li>Processes forms, collect documentation, and maintain accurate student records in compliance with college policies and FERPA regulations.</li>
<li>Receives and inputs student documentation in the Student Information System, including but not limited to institutional forms, transcripts, and financial aid documents, reviews previously scanned documents for accuracy.</li>
<li>Provides other support functions related to Student Services and the College.</li>
<li>Participates in outreach activities such as open houses, orientation sessions, and registration events.</li>
<li>Maintains up-to-date knowledge of college programs, services, and academic calendars.</li>
<li>Contribute to the overall success of Pierpont by performing all other duties as assigned.</li>
</ul>
 
MINIMUM QUALIFICATIONS:
<ul>
<li>Ability to handle multiple and competing tasks.</li>
<li>Experience in a fast paced, high volume, structured environment</li>
<li>Strong commitment to customer service</li>
<li>Skills in customer service, basic math, grammar, and basic level skills in word processing (MS Word) and spreadsheet application</li>
<li>Ability to handle a high call volume while maintaining integrity and accuracy.</li>
<li>Excellent communications skills (interpersonal, verbal, listening, and written)</li>
<li>Ability to work as a member of a team as well as an individual contributor.</li>
<li>Ability to learn basic and complex college, state, and federal policies and procedures.</li>
</ul>
 
EDUCATION AND EXPERIENCE:
<ul>
<li>Associates degree or related certification required.</li>
<li>One year of experience in customer service, preferably in an educational or office setting.</li>
<li>An equivalent combination of education and experience is acceptable.</li>
</ul>
 
PHYSICAL REQUIREMENTS:
<ul>
<li>Conditions are those of a typical office environment, requiring frequent oral communication with students and colleagues, the ability to enter data and written communications in electronic format in a timely manner, and sufficient mobility to be present and address students, their parents, and fellow professionals at appropriate college and regional functions.</li>
<li>Must be able to frequently sit; talk or hear; and lift up to 10 pounds unassisted.</li>
<li>Must be able to work in an environment with a moderate noise level.</li>
</ul>
 
DISCLAIMER: 
This description does not state or imply that the duties listed are the only duties to be performed by the position incumbent. Employees are required to follow job-related instructions and perform other job-related activities assigned by their supervisor. Most requirements are subject to possible modification in order to provide reasonable accommodation to individuals with disabilities. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves, students, other employees, or the general public.
 
Equal Opportunity Employer
The West Virginia Higher Education Policy Commission and the Community and Technical College System of West Virginia are equal opportunity employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, or protected veteran status and will not be discriminated against on the basis of disability. The Commission and Council provide a collegial and respectful environment that values the contributions all staff.

Customer Service Specialist (Student Services)

<h3>Job Description</h3>
Job DescriptionDescription:
POSITION TITLE: Member Relationship Specialist
DEPARTMENT: Operations
CLASSIFICATION: Non-Exempt
WAGE GRADE: 7
WAGE RANGE: $19.23 - $24.04
APPROVED BY: CEO
POSITION REPORTS TO: Branch Manager
POSITIONS SUPERVISED: None
 
 
POSITION PURPOSE
The Member Relationship Specialist is the first point of contact, problem resolution and responsible for creating a “wowing” first impression to existing and prospective members. Responsible for account openings, changes and closings, lending applications and support, and research and resolution of complex problems. Applies working knowledge to educate existing and prospective members on products and services to meet their current and future financial needs. Ensures members are promptly and professionally served.
 
 
ESSENTIAL FUNCTIONS AND BASIC DUTIES
 
Assumes responsibility for ensuring and performing efficient, effective, and professional MRS operations.
<ul>
<li>Responsible for account maintenance, opening new accounts (consumer, defined, and business), closing accounts, originating loan applications, processing loan closings</li>
<li>Answers questions and solves problems for members by active listening, collecting data, securing answers and delivering solutions to the member. Resolves member account reconciliation problems.</li>
<li>Assists with complex transactions, cashier's checks, money orders, gift/travel cards, instant issue cards, and maintenance of certificate shares</li>
<li>Assists in maintaining an inventory of cashier's checks, money orders, gift/travel cards.</li>
<li>Assists with balancing the vault, ITMs, coin machines</li>
<li>Answers questions regarding IRAs and HSAs</li>
<li>Acts as a liaison between members and the ITMs</li>
</ul>
 
Effectively ensures optimal team performance.
<ul>
<li>Supports leadership to personnel through effective delegation and communication.</li>
<li>Shares knowledge with team regarding policy, procedure, service and product offerings. Assists new employees.</li>
<li>Provides support and suggestions for improvement in performance, process and efficiencies.</li>
<li>Assists and supports the team and peer departments, as needed.</li>
</ul>
 
Assumes responsibility for establishing and maintaining effective communication and coordination with team personnel and with management.
<ul>
<li>Keeps management informed of area activities and of any significant problems. Provides suggestions for improved product, service or process.</li>
<li>Completes all required reports and related documents, including but not limited to branch audits, membership cards, CTRs, etc. Responsible for ensuring documents are completed accurately and promptly.</li>
<li>Attends meetings as required.</li>
</ul>
 
Assumes responsibility for establishing and maintaining effective communication and coordination with members, area personnel and with management.
<ul>
<li>Responds to members in a courteous, professional and timely manner, providing prompt, accurate and efficient service.</li>
<li>Maintains regular contact with other departments to obtain information and/or to correct transactions.</li>
<li>Assists Deposit Operations personnel as needed</li>
<li>Ensures the Credit Union’s professional reputation is projected and maintained</li>
<li>Keeps executive management informed of area activities and of any significant problems.</li>
<li>Attends and participates in meetings as required.</li>
</ul>
 
Assumes responsibility for related duties as required or assigned.
<ul>
<li>Ensures work areas and equipment are clean and well maintained.</li>
<li>Performs procedures for opening and closing of operations, including vault, alarm, and door duties.</li>
<li>Provide replacement MRS coverage as needed.</li>
<li>Performs related administrative and lending functions as required.</li>
<li>Comply with the U.S. Patriot Act and the Credit Union’s Bank Secrecy and OFAC Policies and Procedures.</li>
<li>Comply with the Gramm-Leach Bliley Act and the Credit Union’s Information Security program, maintaining the privacy and security of information, Systems and locations.</li>
</ul>
 
PERFORMANCE MEASUREMENTS
<ul>
<li>MRS functions are efficiently, accurately, and effectively performed in accordance with established policies and standards.</li>
<li>Safety and security procedures are understood and adhered to by all MRS’s</li>
<li>Accurate balancing, reporting and compliance with transaction policy and credit union standards.</li>
<li>Good business relations exist with members. Members' problems or questions are courteously and promptly resolved.</li>
<li>Good working relationships and coordination exist with area personnel and with management. Management is appropriately informed of area activities.</li>
<li>Required reports and records are accurate, complete, and timely</li>
<li>The Credit Union’s professional reputation is maintained and conveyed.</li>
<li>Good working relationships, DEI and collaborative initiatives exist with credit union personnel.</li>
</ul>
 
Requirements:
QUALIFICATIONS
EDUCATION/CERTIFICATION:
High school graduate or equivalent required.
REQUIRED KNOWLEDGE:
<ul>
<li>A thorough knowledge of member service, cross-selling and branch operations.</li>
<li>Understanding of Credit Union operations, including opening and closing accounts, loans,</li>
<li>IRA, HSA, and certificate procedures.</li>
<li>Understanding of Credit Union philosophy.</li>
<li>Knowledge of basic accounting.</li>
</ul>
 
EXPERIENCE REQUIRED:
Minimum of two years in member service or sales experience preferred, ideally in a financial institution
 
SKILLS/ABILITIES:
<ul>
<li>Excellent communication, listening and problem-solving skills.</li>
<li>Training and leadership abilities preferred</li>
<li>Professional appearance, dress, and attitude.</li>
<li>Solid math skills.</li>
<li>Ability to operate related computer software, and business equipment including 10-key, money counters, and telephone.</li>
</ul>
 
 
PHYSICAL ACTIVITIES AND REQUIREMENTS OF THIS POSITION
 
FINGER DEXTERITY:
Using primarily just the fingers to make small movements such as typing, picking up small objects, or pinching fingers together.
 
TALKING:
Especially where one must frequently convey detailed or important instructions or ideas accurately and quickly.
 
AVERAGE HEARING:
Able to hear average or normal conversations and receive ordinary information.
 
REPETITIVE MOTIONS:
Movements frequently and regularly required using the wrists, hands, and/or fingers.
 
AVERAGE VISUAL ABILITIES:
Average, ordinary, visual acuity necessary to prepare or inspect documents or products, or operate machinery.
 
PHYSICAL STRENGTH:
Sitting and standing. Exerts up to 50 lbs. of force occasionally.
 
WORKING CONDITIONS
NONE: No hazardous or significantly unpleasant conditions. (Such as in a typical office.) Travel may be required for training and replacement coverage purposes.
 
 
MENTAL ACTIVITIES AND REQUIREMENTS OF THIS POSITION
 
REASONING ABILITY:
<ul>
<li>Ability to deal with a variety of variables under only limited standardization.</li>
<li>Able to interpret various instructions.</li>
</ul>
MATHEMATICS ABILITY:
Ability to perform basic math skills, use decimals to compute ratios and percentages.
 
LANGUAGE ABILITY:
<ul>
<li>Ability to use passive vocabulary of 5,000-6,000 words; read at a slow rate; and define unfamiliar words in dictionaries for meaning, spelling, and pronunciation.</li>
<li>Ability to write complex sentences, using proper punctuation, and using adjectives and adverbs.</li>
<li>Ability to communicate in complex sentences, using normal word order with present and past tenses and good vocabulary.</li>
</ul>
 
 
INTENT AND FUNCTION OF JOB DESCRIPTIONS
Job descriptions assist organizations in ensuring that the hiring process is fairly administered and that qualified employees are selected. They are also essential to an effective appraisal system and related promotion, transfer, layoff, and termination decisions. Well constructed job descriptions are an integral part of any effective compensation system.
 
All descriptions have been reviewed to ensure that only essential functions and basic duties have been included. Peripheral tasks, only incidentally related to each position, have been excluded. Requirements, skills, and abilities included have been determined to be the minimal standards required to successfully perform the positions. In no instance, however, should the duties, responsibilities, and requirements delineated be interpreted as all-inclusive. Additional functions and requirements may be assigned by supervisors as deemed appropriate.
 
In accordance with the Americans with Disabilities Act, it is possible that requirements may be modified to reasonably accommodate disabled individuals. However, no accommodations will be made which may pose serious health or safety risks to the employee or others or which impose undue hardships on the organization.
 
Job descriptions are not intended as and do not create employment contracts. The organization maintains its status as an at-will employer. Employees can be terminated for any reason not prohibited by law.
 
 
Compensation details: 19.23-24.04 Hourly Wage
 
PI25fdb7fef36d-25405-38667777

MEMBER RELATIONSHIP SPECIALIST (WEST FRONT STREET)

<h3>Job Description</h3>
Job Description
Credit Union West has been named a ‘Top Company to Work for in Arizona’ for the 12th year in a row (2013-2024)! This prestigious award announced by BestCompaniesAZ is earned by achieving stellar marks in a comprehensive workplace survey, where employees are asked to rate and share feedback including culture, leadership and overall satisfaction. 
Credit Union West continuously looks for ways to improve employee satisfaction and experience. In addition to high paying wages, Credit Union West also offers the following: 
<ul>
<li>Full-time employees receive 100% paid health, dental &amp; vision insurance</li>
<li>Earn incentives up to 15%, depending on position</li>
<li>401K plan with employer matching funds up to 5%</li>
<li>Profit Sharing</li>
<li>Tuition reimbursement</li>
<li>Gym membership reimbursement</li>
<li>Paid time off for holidays, vacation, and sick days</li>
<li>Credit Union West membership and discounts</li>
</ul>
 
Be part of our award-winning team!
 
This position is based out of our Cottonwood Branch but will require 5 weeks of full-time training at our corporate office in Glendale, AZ. 
 
Position Summary
Enhances the quality of life for our members by embracing the organization’s mission and core values. This frontline, member-facing position will provide an industry leading member service experience. Provides consultative conversations and sound financial advice for our members through the development and expansion of new and existing relationships. This universal sales position supports opening of consumer and business new accounts, account maintenance and consumer personal and home equity loan applications and funding.
Essential Functions &amp; Additional Responsibilities
60% - Sales and Service – Consistently demonstrates behaviors that reflect the mission, core values and service standards of the Credit Union. Meets or exceeds sales and production objectives by handling member requests, identifying needs and making recommendations. Responsible for application processing and funding of consumer loans including personal, credit cards, auto, and home equity. Solicits a variety of peace-of-mind ancillary products associated with loans. Accurately completes loan and title documents. Participates in outbound calling campaigns as needed.
 
25% - New Account and Member Maintenance – Opens, maintains, and closes a wide variety of membership accounts including but not limited to: savings, checking, certificate, and retirement accounts. Opens specialty accounts such as Business, Trust and Estate. Provides members and team members with proactive and timely follow up. Assists members with a wide range of services such as online banking, direct deposit, automatic transfers, and account maintenance. Assists members through digital channels such as phone, and email, ensuring professional communication through all channels. Encourages adoption of digital services. Completes teller transactions as needed.
10% - Resource and Branch Support – Provides subject matter expert resources to branch team and acts as a lead in the absence of a manager to de-escalate member concerns. Uses good judgment to provide overrides within permission authority. Ensures compliance and security protocols are adhered to and keeps manager apprised of concerns. Demonstrates knowledge retention of policy and procedures. Completes auditing, cash ordering and vault related responsibilities as assigned. Completes teller transactions as needed.
 
5% - Performs other duties as assigned.
 
Education:
A high school diploma or G.E.D.
 
Experience:
A minimum of 3-5 years of lending experience in a financial institution required. Ability to work shifts between the hours of Monday – Saturday 8am to 6pm. NMLS required. Bilingual preferred.
 
Skills &amp; Competencies
• Live the mission, vision, and core values of the credit union.
• Able to communicate effectively and tactfully with employees and members both orally and in writing.
• Demonstrate critical thinking and being self-reliant to better analyze and solve problems.
• Effective time management and organizational skills. Ability to multi-task and be agile to serve members and employees.
• Maintain working knowledge of Microsoft Office, SharePoint, and collaborative tools (Teams and Zoom).
• Thorough knowledge and understanding of organization’s Employee Handbook and policies.
• Must demonstrate a functional knowledge of the Bank Secrecy Act in addition to other Federal laws, including but not limited to: U.S. Patriot Act, Office of Foreign Assets &amp; Control, Anti-Money Laundering, Right to Financial Privacy Act, and the Bank Bribery Act.

Member Loan Specialist - $1,000 sign on bonus

<h3>Job Description</h3>
Job DescriptionDescription:
The Voc/Ed Specialist works under the direction of the Director of TIL Services. This position will successfully engage and retain young people referred by the Department of Youth Services (DYS). Through assessments and consultation, the Voc/Ed Specialist will work with the young person to develop and implement a career plan. Evaluation of progress toward goals in the career plan as well as discharge planning and implementation are expected. This position will build connections between LUK and key partners and work with young people to achieve their goals while adhering to LUK’s core values.
 
The Voc/Ed Specialist will have familiarity with employment resources in the region and will provide on-site job coaching and supervision as indicated. Full time position (40 hrs. per week) with benefits.
 
In addition to very competitive salaries LUK offers a substantial and unique benefit package found here .
 
Introduction to LUK, Inc.
LUK has deep roots in Central Massachusetts. We’re driven by our values and we’re serious about our work. It’s not easy work, but it is rewarding! With Crisis as our middle name (LUK Crisis Center), we are well versed in handling all kinds of issues that may arise. LUK exists to help people thrive – the people we serve and the people who work here. We appreciate creative thinking, uniqueness, and tenacity. We encourage staff to participate in numerous opportunities to grow as an individual and a member of a team, influence others and be influenced, be your best and do your best. We provide individualized services to the people we work with and offer flexibility so that staff can meet responsibilities at work and outside of work. The community is “LUK-y” to have the skills, experience, and talent of our staff!
 
For more information, please visit our website &amp; social media accounts!
Website | Facebook | Instagram | YouTube | LinkedIn
Requirements:
Purpose:
To work with area employers and staff to assist youth in reaching their fullest employability potential.
 
Responsibilities Include:
<ul>
<li>Acquiring a deep understanding and commitment to LUK’s Mission, Vision and Values and programming and advocacy</li>
<li>Develop and maintain an authentic professional, trauma-informed relationship with youth</li>
<li>Conduct educational/vocational assessments and testing.</li>
<li>Foster positive relationships with area employers to mutually benefit clients and businesses.</li>
<li>Provide on-the-job site support</li>
<li>Provide individual and group job-training skills</li>
<li>Implement a competency-based career readiness curriculum</li>
<li>Attend and participate in coordination meetings with DYS and Commonwealth Corporation</li>
<li>Collect and enter data as indicated</li>
<li>Develop and monitor career plans and progress towards goals</li>
<li>Participate in the Emergency On-Call rotation.</li>
</ul>
Knowledge and Experience Required:
<ul>
<li>Bachelor’s Degree or equivalent experience</li>
<li>A demonstrated passion and commitment for working with young people</li>
<li>A demonstrated knowledge of employability skills training, career readiness assessment and curriculum delivery, subsidized and competitive job development and labor laws preferred</li>
<li>Experience with youth and young adults with system involvement</li>
</ul>
Skills and Abilities:
<ul>
<li>Knowledge of employment strategies as they apply to youth in the community</li>
<li>Strong communication skills</li>
<li>Internet access for remote work</li>
<li>Reliable and safe transportation</li>
<li>Demonstrated ability to create meaningful relationships</li>
<li>Strong presentation skills</li>
<li>Self-starter with great organizational skills and drive to succeed</li>
<li>Bilingual/Bicultural candidates and individuals with lived experience in system involvement encouraged to apply.</li>
</ul>
How to Apply:
Submit a cover letter and resume sharing your interest and unique qualifications for this position to:
 
Online: Click “Apply for Job” below, fill out demographic information, and attach your resume and cover letter.
Mail: Director of Human Resources LUK, Inc. 545 Westminster Street Fitchburg, MA 01420
Email: <a href="mailto:HR@LUK.org" target="_blank">HR@LUK.org</a> with the subject line Voc/Ed Specialist
FAX: 978-829-2210
 
Job Location: This position will be located in LUK’s Worcester office and will service Worcester and Southern Worcester County
 
Salary Range and Benefits: Pay Range: 11. Salary Range: $45,000 – $57,000. Salary ranges within each pay grade are based on qualifications, skills, and experience. Contact LUK’s Human Resources Department for information on our exceptional Benefit Package.
For benefit-eligible positions, LUK provides an extensive and unique benefit package. For more information on LUK’s employment benefits please visit: <a href="http://www.LUK.org/Benefits" target="_blank">www.LUK.org/Benefits</a>
 
Position Overview:
LUK Division: _Transition to Independent Living (TIL) Services
LUK Component: Transition to Independent Living (TIL) Services
Direct Supervisor: Director of TIL Services
LUK Staffing Category: _11__
This position is _40 hrs per week
This is a salary position: ?
This is an hourly position: ?
This position is benefit eligible: ?
This position is community-/home-based ?
EOE and Diversity Commitment:
LUK is committed to fostering a welcoming and supportive workplace and is an Equal Opportunity Employer. Our team includes talented professionals from a wide range of backgrounds and experiences—from those with firsthand knowledge of the communities we serve to recent graduates and experienced professionals. We believe that bringing together people with different perspectives makes us stronger and better equipped to serve our communities.

Vocational Educational (Voc/Ed) Specialist - Transition to Independent Living Services (TIL)

<h3>Job Description</h3>
Job Description
Primoris is a premier specialty contractor delivering critical infrastructure services to the utility and energy markets. We offer a wide range of construction, maintenance, and engineering services across North America. Primoris is ranked in the top 1% of the prestigious Top 600 Specialty Contractors List by Engineering News-Record (ENR).
Primoris is seeking an engaging, highly motivated Learning &amp; Development Specialist to join our Energy Segment unit. We’re looking for a Learning &amp; Development (L&amp;D) Specialist with an expertise in Instructional Design who can develop and deliver learning programs that drive employee growth and organizational success. The ideal candidate will collaborate with stakeholders, subject matter experts, and training professionals to create innovative, learner-centered training solutions for a diverse workforce. This position reports directly to the Learning &amp; Development Lead for the Energy Segment.
Key Responsibilities
This role combines strong facilitation expertise with instructional design, program development, and evaluation to ensure high-quality, engaging, and results-driven learning experiences.
Program Development &amp; Delivery
<ul>
<li>Design and deliver engaging instructor-led training (ILT), virtual instructor-led training (VILT), new hire instruction, and train-the-trainer sessions.</li>
<li>Collaborate with L&amp;D/Training Professionals, Talent Management, and Business Segment leaders to create training programs aligned with organizational and business goals.</li>
<li>Personalize learning content for target audiences and ensure the delivery of effective, impactful learning experiences.</li>
<li>Support learning delivery across multiple modalities, including self-paced eLearning, mobile learning, facilitated sessions, and coaching.</li>
<li>Lead and support scheduling, logistics, and coordination of learning delivery opportunities.</li>
</ul>
Instructional Design &amp; Learning Theory
<ul>
<li>Apply adult learning principles and instructional design frameworks (ADDIE) to training solutions.</li>
<li>Structure content for clarity, logical flow, and learner retention.</li>
<li>Create formative and summative assessments to measure knowledge transfer and performance impact.</li>
<li>Partner with subject matter experts (SMEs) to transform complex concepts into clear, engaging, learner-friendly content.</li>
</ul>
eLearning &amp; Multimedia Development
<ul>
<li>Design and build interactive eLearning modules using authoring tools such as Articulate Storyline and Rise.</li>
<li>Manage course creation and administration within LMS platforms (Workday Learning, Cornerstone).</li>
<li>Ensure compliance with SCORM and accessibility standards.</li>
<li>Demonstrate a high acumen with multimedia assets, including graphics, visuals, video/audio content, and AI-generated elements, using tools such as Canva, Photoshop, Synthesia, or Premiere Pro.</li>
</ul>
Evaluation &amp; Continuous Improvement
<ul>
<li>Conduct needs assessments, surveys, and interviews to identify skill gaps and align training initiatives to organizational objectives.</li>
<li>Monitor and refine learning programs using evaluation models to ensure effectiveness, quality, and continuous improvement.</li>
<li>Report learning outcomes to stakeholders and recommend enhancements for future initiatives.</li>
</ul>
Collaboration &amp; Project Management
<ul>
<li>Manage training projects end-to-end, including timelines, deliverables, and stakeholder communication.</li>
<li>Serve as a consultant in the design and development of learning content and resources.</li>
</ul>
Desired Mindset
<ul>
<li>Bring creativity and innovation to designing inclusive, engaging training programs.</li>
<li>Adapt quickly to diverse audiences, evolving organizational needs, and new technologies.</li>
<li>Demonstrate empathy, accessibility awareness, and cultural sensitivity in all learning solutions.</li>
</ul>
Education Requirements
<ul>
<li>High School Diploma</li>
<li>Bachelor’s Degree Preferred in Instructional Design, Education, Human Resources, or related field.</li>
<li>5-7 years of experience in Learning &amp; Development, Instructional Design, or training delivery, with direct experience as a facilitator/trainer.</li>
<li>Previous experience in construction, manufacturing, mining, maintenance, or related industries (strongly preferred)</li>
<li>Proven experience designing, developing, implementing, and continuously improving training programs and materials.</li>
<li>Proficiency with eLearning authoring tools (Articulate Storyline and Rise) and LMS platforms.</li>
<li>Strong foundation in adult learning theories, instructional design methodologies, and training evaluation.</li>
<li>Excellent communication, facilitation, collaboration, and stakeholder management skills.</li>
</ul>
Work Environment:
<ul>
<li>Travel: 15-25% nationally</li>
<li>Bilingual: Spanish &amp; English (Preferred)</li>
<li>Hybrid work setting (3 days in office &amp; 2 days remote)</li>
</ul>
Benefits: 
<ul>
<li>Competitive compensation paid weekly</li>
<li>Best-in-class; Medical, Dental, Vision, and LTD/STD</li>
<li>401(k) with company match, vested day-one</li>
<li>Employee Stock Purchase Plan [ESPP]</li>
<li>Tuition Reimbursement</li>
<li>Paid Time Off, Holiday Pay, and Community Service Paid Time Off</li>
<li>Pet Coverage "For our Furry Friends"</li>
<li>Legal Assistance Coverage</li>
<li>Award winning safety programs</li>
<li>Opportunities for professional development and career advancement</li>
</ul>
Company Overview
Primoris was formed in 2004 as the parent company and is traded on the NYSE under the symbol PRIM. We provide a wide range of construction, maintenance, and engineering services for power generation, oil and gas, chemical, pipeline, utilities and distribution, and civil infrastructure clients. Primoris is ranked in the top 1% of the prestigious Top 600 Specialty Contractors List by Engineering News-Record (ENR), having built projects throughout the U.S. and Canada. For additional information, please visit <a href="http://www.prim.com" target="_blank">www.prim.com</a>.
Primoris Energy Services is a major direct-hire contractor in the U.S. delivering self-performed turnkey industrial construction and EPC services. We offer these services to our clients within the refining, gas processing, chemical/petrochemical, hydrogen, power generation, mining, pulp and paper industries from the first groundbreaking activity all the way through commissioning and start-up of the project. Primoris forms a partnership with our customers and major stakeholders from early-stage engineering through construction completion and commercial operation, safely, on-time, and within budget.
Agency Statement
We are not accepting resumes from Third Party Recruiting Firms for this position. If you are an Agency or Search firm representative, contact the Primoris Talent Acquisition Manager directly for consideration. Primoris or its subsidiaries will not be responsible for any fees arising from the use of resumes and online response forms through this source. In addition, Primoris or its subsidiaries will not be responsible for any fees on unsolicited resumes that are submitted to any member of the Staffing or Operations team. Primoris has established an approved vendor program for this service and will only consider accepting submissions from those approved firms. For consideration in becoming an approved vendor, contact HR.
#LI-GS1

Learning & Development Specialist - Primoris Energy Services

<h3>Job Description</h3>
Job Description
This position is accountable for providing exceptional service in a call center environment with a focus on cross-selling loans, financial products and services. 
DIMENSIONS
 
Service Goals: Meet/exceed a 4.00 overall service rating, as per established service standards.
Sales Expectations: Meet/exceed established monthly/annual sales goals
<ol>
<li>Consumer loan annual funding goal: 120 </li>
<li>Real estate loan annual funding goal: 36</li>
<li>New member annual goal: 120</li>
<li>Consumer loan protection products: 33% loan penetration</li>
<li>Additional referral requirements: auto buying services, investment products, and credit union promotional products and services</li>
<li>Additional sales requirements: online banking, digital services, e-statements, bill pay, and direct deposit </li>
</ol>
Member Support: Approximately 200,000 credit union members
Supervisory responsibilities
<ul>
<li>This position reports directly to the Member Service Center Assistant Manager or Member Service Center Supervisor. No employees report directly to this position.</li>
</ul>
NATURE &amp; SCOPE
Member Loan Specialist I

<ul>
<li>Cross-selling credit union products and services: Recommends products or services that meet the member’s needs, such as savings accounts, checking accounts, or investment options. This includes gathering information, processing membership applications, and ensuring compliance with regulations.</li>
</ul>

<ul>
<li>Advises members with new account and loan inquiries: Answers questions about consumer accounts and deposit and loan products, to include the products terms, and conditions.</li>
</ul>

<ul>
<li>Cross-sells and originates Consumer Loans applications: Gathers member information for Consumer Loan applications, explaining the features and benefits of different loan types, to help members understand their financial options.</li>
</ul>
<ul>
<li>Follow policies and procedures: Adheres to regulations, complying with internal policies, and maintaining a high level of ethical conduct.</li>
</ul>
<ul>
<li>Knowledge of Credit Union products and services: Maintains up to date knowledge ofcredit union products and services.</li>
</ul>
<ul>
<li>Strong organizational and time management skills: Manages multiple tasks and meets deadlines, while ensuring member applications are processed accurately and efficiently. </li>
</ul>
<ul>
<li>Strong self-motivation and goal-oriented mindset: Has the ability to meet and exceed monthly sales goals and demonstrates the ability to work independently to drive results that meet member needs.</li>
</ul>
<ul>
<li>Provides exceptional member service: Provides friendly and helpful member experience, listening to member needs, and resolving issues in a timely and effective manner.</li>
</ul>

<ul>
<li>Serves as a backup to Member Service Representatives: Supports all levels of service in the call center phone queues, to include online banking and card-related calls.</li>
</ul>

<ul>
<li>Must maintain as California Endorsee Number: in compliance with the California Department of Insurance to quote and cross-sell vehicle protection products.</li>
</ul>
<ul>
<li>Performs other relevant and related duties as required.</li>
</ul>
Member Loan Specialist II (Must be competent at the level of a Member Loan Specialist I), in addition: 

<ul>
<li>Assist members with Real Estate loans: Stays knowledgeable of real estate loan products. Provides rate quotes that match member needs with the correct Real Estate loan product.</li>
</ul>
<ul>
<li>Originates Real Estate loans applications: Gathers appropriate information needed for a real estate application and sets the expectations of the loan process.</li>
</ul>

<ul>
<li>Must maintain registration as Mortgage Loan Originator (MLO): in compliance with the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and regularly provide this unique MLO registration number to all consumers as part of their daily work in mortgage lending. </li>
</ul>

Education, skills, &amp; abilities
The Eight Superpowers
<ol>
<li>Provides leadership through modeling of behaviors and bringing forward new ideas and new ways of doing things.</li>
</ol>
<ol>
<li>Demonstrates empathy, self-reflection, and adjustment of own behaviors, showing effective emotional intelligence.</li>
</ol>
<ol>
<li>Practices active listening in communications with others, giving someone full attention and listening to understand, not just respond.</li>
</ol>
<ol>
<li>Demonstrates grit, persisting in application of knowledge, skills, and behaviors to achieve goals and address obstacles. </li>
</ol>
<ol>
<li>Models intrinsic motivation; is self-driven to meet or exceed objectives, timelines, and quality measures while building and sustaining effective relationships.</li>
</ol>
<ol>
<li>Applies creative problem-solving to provide clarity, handle resources under one’s control, and address stressful situations; finds ways to meet individual, team, and member goals, by navigating through barriers. </li>
</ol>
<ol>
<li> Shares a diverse set of perspectives, work and life experiences, as well as religious and cultural differences. Actively seeks out differences in values, ideas, and priorities. Respects and value the differences of others, including but not limited to: national origin, language, race, color, disability, ethnicity, gender, age, religion, sexual orientation, gender identity, socioeconomic status, veteran status, and family structures. Believes a diverse workplace is essential to the company’s success.</li>
</ol>
<ol>
<li>Values and shows appreciating for the unique qualities and experiences of each person-inclusion; appreciates and effectively utilizes the talents and skills of others to achieve objectives; is open to the perspective of others; and encourages collaboration, flexibility and fairness. Makes each employee feel valued and supported for their unique qualities.</li>
</ol>
Other Education, Skills, and Abilities
<ul>
<li>A high school diploma or equivalent is required. </li>
</ul>
<ul>
<ul>
<li>Member Loan Specialist I: 2 years’ experience in a financial institution or other related field, to include consumer loan experience, and proven successful performance in sales and service.</li>
</ul>
</ul>
<ul>
<ul>
<li>Member Loan Specialist II: 3 years’ experience in a financial institution (with 1 of the 3 years as a Member Loan Specialist I) or other related field, to include real estate loan experience, and proven successful performance in sales and service.</li>
</ul>
</ul>
<ul>
<li>Previous experience in a call-center preferred.</li>
</ul>
<ul>
<li>Excellent communication skills; sound judgment, and attention to detail. </li>
</ul>
<ul>
<li>Ability to work in a fast-paced call center environment.</li>
</ul>
<ul>
<li>Previous experience with Microsoft Windows applications is preferred.</li>
</ul>
<ul>
<li>Must be available to work flexible call center hours. Candidates should demonstrate punctuality, the ability to follow supervisory instructions, effective teamwork skills, and a clear understanding of company policies and procedures.</li>
</ul>

Major Accountabilities
<ul>
<li>Ensure sales and service goals are met.</li>
</ul>

<ul>
<li>Present a friendly, outgoing and positive demeanor.</li>
</ul>
<ul>
<li>Process new accounts and/or loans accurately and completely.</li>
</ul>
<ul>
<li>Complies with all other policies and procedures.</li>
</ul>
PHYSICAL REQUIREMENTS

<ul>
<li>Excellent ability to communicate, both verbally and in writing; ability to tolerate periods</li>
</ul>
 of continuous sitting and/or standing. 

ENVIRONMENTAL CONDITIONS

<ul>
<li>Work is primarily performed within a cubicle office setting. Subject to standard background noise found in a call center environment. May work remotely.</li>
</ul>

Note: Staff is expected to perform various tasks, projects and administrative duties as assigned.
Management reserves the right to assign or change duties and tasks to this position at their discretion.
 
Member Loan Specialist
MLS I - $21.5468-$26.9336
MLS II - $23.9440-$29.9300

Member Loan Specialist I,II

<h3>Job Description</h3>
Job Description
Our Purpose
At Vibe, we are driven by our mission to elevate community and create opportunity. We believe in fostering an environment of inclusivity where every team member has the chance to grow professionally. Guided by our core values – be inclusive, educate, embrace change, and seek opportunities - we are dedicated to making a positive impact in the lives of our members and communities. As we continue to grow and expand our team, we are seeking passionate individuals who share our vision and are eager to join us in our journey. If you are someone who is passionate about making a difference and is committed to creating a brighter future for our communities, we invite you to explore this exciting opportunity at Vibe!
Position Purpose 
The role of the Member Service Specialist III encompasses a range of responsibilities aimed at aiding members and delivering a comprehensive array of member services. These services encompass tasks like initiating account openings, renewing certificates of deposit (CDs), tending to account upkeep, facilitating lending processes, and proactively promoting the utilization of products and services.
 
Essential Duties
<ul>
<li>Facilitate effective communication with members, conveying the advantages of the full spectrum of products and services available through Vibe. </li>
<li>Cultivate strong rapport with members to promote and cross-sell products and services that align with their needs and interests. </li>
<li>Attend to member accounts by elucidating the benefits and guiding the initiation of various products. This includes establishing new accounts, managing certificates, individual retirement accounts (IRAs), and an array of lending products. </li>
<li>Address members' inquiries and devise viable solutions.</li>
<li>Provide assistance and backing to fellow colleagues within the branch and the broader Credit Union team whenever necessary. </li>
<li>Handle the processing, evaluation, and dispensation of loan applications. </li>
<li>Offer members notary and signature guarantee services, demonstrating reliability and authenticity. </li>
<li>Display flexibility in adhering to a work schedule that corresponds to the demographic requirements of the branch location and the capacity to adapt to any changes essential to accommodate evolving branch schedules. </li>
<li>Follow policies and procedures related to Bank Secrecy Act (BSA), Anti-Money Laundering (AML), Customer Identification Program (CIP), and Customer Due Diligence (CDD) daily to ensure compliance with current regulations. </li>
<li>Ability to perform basic Teller transactions and serve as a back-up when needed for branch coverage. </li>
<li>Perform other special assignments as needed. </li>
</ul>
 
Education/Experience
<ul>
<li>Successful completion of high school education or equivalent qualification. </li>
<li>Prior experience in customer/member service is advantageous. </li>
<li>Familiarity with lending practices can be beneficial. </li>
</ul>
 
Skills/Abilities
<ul>
<li>Profound customer service and sales skills, underpinned by a dedication to meeting member needs. </li>
<li>Demonstrated aptitude for managing multiple tasks efficiently. </li>
<li>Effective communication abilities, coupled with a professional demeanor and optimistic outlook. </li>
<li>Proficiency in producing routine reports and written correspondence. </li>
</ul>
 
Physical Requirements
These physical demands are representative of the physical requirements necessary for an employee to successfully perform the essential functions of the position. Reasonable accommodations can be made to enable people with disabilities to perform the described essential functions of the position. While performing the responsibilities of the job, the employee is required to hear, see, talk, stand, walk, stoop, kneel, lift, push, pull, and grasp
 Job Posted by ApplicantPro

Member Service Specialist III-Clarkston

<h3>Job Description</h3>
Job Description
Closes: 10/19/25 - Spokane, WA - Full-time/Hourly
Wage: $22 to $25 p/h DOE
Employment Benefits: <a href="https://discovergoodwill.org/benefits/" target="_blank">https://discovergoodwill.org/benefits/</a>
NOTE: Please SUBMIT A COVER LETTER with the completed application and apply early, as this job posting is subject to removal before the deadline if sufficient number of qualified applications are received. Thank you.
Summary: The Team Member Support Specialist within the GoodLife program will provide resources &amp; referrals to Team Members (TMs - Goodwill employees) to build independence &amp; promote stability in the workplace &amp; their personal lives. Provide assistance to TMs through direct &amp; indirect service support &amp; referral to partner &amp; community agencies. Must pass background &amp; driver record check.
Education &amp;/or Experience: Bachelor's degree from four-year college or university; or two years case management, navigator, or mentor experience &amp;/or training, Health Care Authority Certified Peer Specialist (or able to obtain within 90 days of employment), or equivalent combination of education &amp; experience.
Essential Duties &amp; Responsibilities:
<ul>
<li>Collaborate with TMs to determine their needs &amp; priorities, &amp; together design a plan of action. </li>
<li>Gather &amp; record TM demographic &amp; referral information to enter into established Electronic Health Record (EHR) within 24 hours of initial contact. </li>
<li>Accurately document all services provided to TMs in established EHR. </li>
<li>Identify resources &amp; refer to Goodwill Industries of the Inland Northwest (GIIN) &amp; community resources to assist TMs in building independence &amp; improving stability. </li>
<li>Provide direct support, coaching, &amp; mentoring to TMs to reduce barriers &amp; assist with navigation of resources.</li>
<li>Maintain up-to-date knowledge of community resources &amp; develop relationships with local community organizations. </li>
<li>Create individualized plans for TM requests, with specific plans &amp; objectives.</li>
<li>Practice cultural humility, while demonstrating the necessary attitudes, knowledge, &amp; skills to deliver culturally competent services.</li>
<li>Maintain confidentiality, utilizing Release of Information authorizations to facilitate services &amp; advocate for TMs while communicating with collateral contacts as needed &amp; authorized.</li>
<li>Monitor &amp; follow up with TMs as needed while cases remain active, closing cases monthly when all goals &amp; objectives have been accomplished or at the request of TM.</li>
<li>Maintain flexibility to work occasional evenings or weekend shifts, with supervisor approval. </li>
<li>Travel between GIIN locations.</li>
<li>Demonstrate respect &amp; value for all TMs, regardless of circumstances, behavior, or needs. </li>
<li>Participate in meetings, staffings, trainings, &amp; other community activities as a positive &amp; professional ambassador of GIIN. </li>
<li>Establish &amp; maintain positive, professional working relationships with Team Members, managers, GIIN leadership, &amp; community partners &amp; resources.</li>
<li>Notify supervisor, law enforcement, &amp; other appropriate entities regarding safety concerns or when required by Mandated Reporting statute or GIIN policy. </li>
<li>Work independently &amp; collaborate with GIIN department, site managers, &amp; colleagues to promote GoodLife services &amp; activities.</li>
<li>Stay apprised of policy, state, &amp; federal laws pertaining to GIIN &amp; the individuals it serves. </li>
<li>Participate in quality assurance, continuous improvement, outcome measures, &amp; reporting systems.</li>
<li>Track revenue &amp; expenses. </li>
<li>Provide services in accordance with GIIN policies, CARF accreditation standards, &amp; principles of safety. </li>
<li>Work collaboratively with WFS to provide participant services. </li>
<li>Follow all policies, procedures, &amp; directives of Goodwill Industries of the Inland Northwest assuring safety of personnel or property.</li>
<li>Properly wear &amp; maintain all required Personal Protective Equipment (PPE).</li>
<li>Maintain agency confidentiality. Violation of confidentiality is cause for immediate dismissal.</li>
<li>Comply with &amp; promote good safety practices. Maintain an orderly work area. Comply with all health, safety, &amp; fire standards &amp; all local, state, &amp; federal regulations (WISHA &amp; OSHA).</li>
<li>Other duties as assigned.</li>
</ul>
 Job Posted by ApplicantPro

WFS Team Member Support Specialist

<h3>Job Description</h3>
Job Description
Psychology Opportunity - Free Training Provided in Brooklyn, NY*
Seeking candidates who are able to a make a long term commitment (minimum 6 months)| Competitive Pay | Flexible Hours | Free Training | Sign-On &amp; Referral Bonuses
Are you ready to start a rewarding career in Applied Behavior Analysis (ABA) with no prior experience? Join our team as an Entry-Level ABA Therapist and enjoy competitive pay, flexible hours, and a range of bonuses. This is a great opportunity to make a meaningful difference in the lives of children with Autism while building your career!
Perks:
<ul>
<li>Competitive Pay: Earn between $20 - $30 per hour based on experience and performance</li>
<li>Flexible Hours: Ideal for students or part-time job seekers—choose from afternoon and evening shifts that work with your schedule.</li>
<li>Great opportunity for anyone in Education or related fields, as many positions offer afternoon or evening hours. Great role for Teachers, Teachers Assistants, and Paraprofessionals! (No experience needed)</li>
<li>Enjoy job security and advancement opportunities in the thriving ABA industry.</li>
<li>Ideal for those seeking part-time positions.</li>
<li>A fantastic entry point into the field of psychology, providing valuable real-world experience.</li>
<li>No prior ABA experience needed; we provide comprehensive training.</li>
</ul>
Responsibilities:
<ul>
<li>Provide one-on-one ABA services to clients, using evidence-based interventions supporting independence and positive behavior.</li>
<li>Serve as an integral member of our clinical team, responsible for the direct implementation of skill-building and care plans.</li>
<li>Record session data accurately using electronic devices.</li>
<li>Foster a positive learning environment for clients and connect with families.</li>
<li>Collaborate with families and BCBA Supervisor(s) to enhance treatment effectiveness.</li>
</ul>
Qualifications:
<ul>
<li>High school diploma or equivalent.</li>
<li>Willingness to learn and passionate about making a difference for children with Autism.</li>
<li>Patience, compassion, and the ability to maintain a calm demeanor in challenging situations.</li>
</ul>
Need to Know:
<ul>
<li>Services will be provided in clients' homes or in community-based locations.</li>
<li>All positions start off part-time.</li>
<li>Required to take the 40-hour Registered Behavior Technician course.</li>
<li>Looking to hire candidates who are willing to make a 6-month commitment to change our clients lives.</li>
</ul>
Ready to leverage your educational skills to help more children? Apply today, join our team, and let your skills in the classroom make a positive impact on the lives of children with Autism.

14,562 Member Services Specialist Jobs