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<h3>Job Description</h3>
Job Description
Would you like to join a growing, member-owned, not-for-profit financial institution that is one of the Best of the Best in Monmouth and Ocean County per the Asbury Park Press Readers' Choice Awards? We have refreshed our brand, and our CEO and Leadership Team are focused on the well-being of our Employees and the enrichment of the work environment! If this appeals to you and you would like to be part of a "Winning Team", then please consider applying for the Member Service Representative/Specialist position at First Atlantic Federal Credit Union.
Who we are:
Around here we do things differently. Maybe it's the ocean breeze. Or the music. Or the fact that we've been a part of the landscape for over 90 years. Around here we put our members first. Always have and always will. At First Atlantic, local is more than a saying. It's knowing that when our community thrives, we all thrive. Our continued mission is to support our members and deliver the best value in financial services. It's where trust and tradition meet innovation and versatility, and the community is paramount. 
First Atlantic is headquartered in Eatontown, New Jersey, with branches in Eatontown, Neptune, Oceanport, and Toms River. Anyone who lives, works, worships, volunteers, or attends school in Middlesex, Monmouth or Ocean counties is eligible to join. Family members of a First Atlantic member can also belong.
What we are looking for:
We are seeking a Member Service Representative / Specialists Floater to live out our Mission and Vision by working directly with the COO, the Branch Manager and the Assistant Branch Manager to provide exceptional customer service to internal and external members. Provide our credit union members with prompt, accurate and courteous information. Responsibilities include the utilization of specialized PC software, cross selling of financial products and services, and the delivery of the highest quality of member service. Troubleshoots and resolves member accounts issues.
 
Position Summary
The primary function of the Member Services Representative / Specialist is to assist the member with all financial transactions, completes member profile documentation in order to ensure optimum sales outcome for each member, identify products/services that might be beneficial to customers and provides information about their value and benefit, develops and maintains meaningful member relationships with all members focusing on making First Atlantic the Primary Financial Institution, provide outstanding member service, complete functions such as member account maintenance, opening new accounts, answering member calls and processing loans.
Qualifications
Proficient in Microsoft Office
Excellent oral and written communication skills
Teamwork oriented
 
EDUCATION and/or EXPERIENCE
High School Diploma or GED.
Up to 6 months of similar or related experience, including preparatory experience
Benefits offered.
 Job Posted by ApplicantPro

Member Service Representative/Specialist (Teller) FLOATER

<h3>Job Description</h3>
Job DescriptionDescription:
As a not-for-profit community institution, InTouch Credit Union operates branches across Texas, Nevada, and Michigan, proudly serving over 86,000 members in the United States and in more than 20 countries worldwide for over five decades. We are currently seeking a full-time Member Relationship Specialist to join our dynamic Branch Operations team.
 
Pay Range
<ul>
<li>Our ideal candidate will make $22.28 to $23.51 for this role.</li>
</ul>
Education
<ul>
<li>High school degree or equivalent</li>
</ul>
Experience
<ul>
<li>A minimum two (2) years of sales and service experience in a retail or financial institution environment, required.</li>
<li>Experience utilizing digital banking tools required.</li>
</ul>
All offers for employment with InTouch Credit Union are contingent upon the candidate completing a credit check, pre-employment drug screen and the submission of fingerprints in accordance with state and federal law.
Requirements:
<ul>
<li>Required Availability: Monday–Friday, 8:15am–5:15pm with Rotating Saturdays, 8:45am–12:45pm. Number of Saturdays worked may increase based on business needs.</li>
<li>Ability to make personal connections, engage with and educate members, ask open-ended questions and use active listening skills to establish trust and build lasting member relationships.</li>
<li>Knowledge of all financial regulations including Federal Bank Secrecy Act (BSA), Office of Foreign Assets Control (OFAC), Reg CC- Funds Availability, USA PATRIOT Act, etc.</li>
<li>Knowledge of digital banking solutions and technology-enabled services.</li>
<li>Demonstrative experience to meet and exceed sales goals.</li>
<li>Demonstrate excellent communication skills, both in-person and across digital platforms.</li>
<li>Mortgage Loan Originator (MLO) registration with Nationwide Mortgage Licensing System and Registry (NMLS) required.</li>
</ul>

Member Relationship Specialist TX

<h3>Job Description</h3>
Job Description
Bellefaire JCB is among the nation’s largest, most experienced child service agencies providing a variety of mental health, substance abuse, education, and prevention services. Bellefaire JCB helps more than 43,000 youth and their families yearly achieve resiliency, dignity and self-sufficiency through its more than 25 programs. Position Summary:&nbsp;We are looking for a Child &amp; Adolescent Group Services TBS Specialist for our Child and Adolescent Group Services program. This program provides intensive group counseling for children ages 6 to 16 and is facilitated by licensed mental health clinicians with expertise in child and family counseling. Children referred to the program must meet defined clinical criteria and must demonstrate at least minimal ability to participate in group treatment. The TBS Specialist will assist in coping skills development, anger management, and identification of feelings, communication, interpersonal skill development, and other group treatment concerns. Responsibilities Include:
<ul>
<li>Maintain awareness of client’s emotional condition and facilitate the daily care of clients by providing emotional support, assistance and motivation; assure that basic social, emotional and physical needs are met.</li>
<li>Participate in client’s progress by monitoring and evaluating client response to treatment, attending staff meetings and client treatment plan reviews, and completing required paperwork.</li>
<li>Provide a structured environment and provide day-to-day care of clients, which includes: care of sick clients in coordination with medical staff and assist them in obtaining medical help, appropriate communication with guardians, school staff and other treatment team members in terms of client progress, critical incidents and other relevant information, etc.</li>
<li>Assist in client transportation and other group activities in accordance with established guidelines.</li>
</ul>
Qualifications:
<ul>
<li>Minimum Bachelor’s Degree in Social Work, Psychology, or related field.</li>
<li>Experience working with children, adolescents and their families.</li>
<li>Must have and maintain a valid driver’s license and driving record that meets the underwriting criteria of the Agency’s insurance company.</li>
<li>Must be approved by Bellefaire to transport clients in agency and/or own vehicle.</li>
</ul>
Life at Bellefaire: We value our employees and their commitment to our mission and offer competitive total rewards (benefits and compensation) options to our valued employees and their families, including domestic partners. Our rich options include:
<ul>
<li>Dental, vision and medical insurance, including free health insurance option</li>
<li>Tuition discount with Case Western Reserve University&nbsp;</li>
<li>Defined benefit pension plan</li>
<li>403(b) plan</li>
<li>Life insurance</li>
<li>Paid long-term disability</li>
<li>Generous paid time off and holidays</li>
</ul>
Salary:&nbsp;Starting salary is $40,000 + $2,000 sign on bonus
Bellefaire JCB is an equal opportunity employer, and hires its employees without consideration to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, veteran status or disability or any other status protected by federal, state or local law.
Bellefaire JCB is a partner agency of the Wingspan Care Group, a non-profit administrative service organization providing a united, community-based network of services so member agencies can focus on mission-related goals and operate in a more cost-effective and efficient manner.
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TBS Specialist: Child & Adolescent Group Services

<h3>Job Description</h3>
Job Description
Job Title: Recovery Services Peer Support Specialist
Must have good oral and written communication skills. The peer specialist, who is or has been a recipient of recovery services for severe and persistent substance use disorder, and should have self-knowledge to manage their substance use disorder and be well along in their recovery. Must have a strong commitment to the right and the ability of each person with a severe substance use disorder to live in normal community residences; work in market jobs; and have access to helpful, adequate, competent, and continuous supports and services. It is essential the peer specialist have skills and competence to establish supportive trusting relationships with persons with severe and persistent substance use disorder and respect for clients’ rights and personal preferences in treatment is essential. 
Qualifications: The peer specialist may have a college degree in a human services field, high school diploma, or at least two years of paid or volunteer work experience with adults with severe and persistent substance use disorder and must meet the requirements of 201 KRS 309.0831 for Temporary Registered Alcohol and Drug Peer Support Specialist. Submit to and pass a criminal record check, driver check and drug screening.
Summary
This member has experience as a recipient of recovery services for severe and persistent substance use disorder, and or substance use disorder recovery, and is willing to use and share his or her personal, practical experience, knowledge, and first-hand insight to benefit the team and its clients. The peer specialist functions as a fully integrated team member to provide expertise about the recovery process, symptom management, and the persistence required by clients to have a satisfying life. Collaborates with others to promote a team culture that recognizes, understands, and respects each client’s point of view, experiences, and preferences. Responsible to maximize client choice, self-determination and decision-making in the planning, delivery and evaluation of treatment, rehabilitation and support services. Provides peer counseling and consultation to individual clients, families, and team staff; acts as a liaison with community resources; carriers out rehabilitation and support functions; and assists in treatment, recovery services, education, support and consultation to families, and crisis intervention under the clinical supervision of staff with professional degrees. When the peer specialist has appropriate professional credentials, he or she may perform professional duties and clinical supervision.
Principal Duties and Responsibilities
Provide peer counseling and support, drawing on common experiences as a peer, to validate clients; experiences and to provide guidance and encouragement to clients to take responsibility and actively participate in their own recovery.
Serve as a mentor to clients to promote hope and empowerment.
Act as an interpreter to help non-substance use disorder consumer team members better understand and empathize with each client’s unique and subjective experience and perceptions.
Provide expertise and consultation from a recovering consumer's perspective to the entire team concerning clients’ experiences on symptoms of substance use disorder, the effects and side-effects of medications, clients’ responses to and opinions of treatment, and clients’ experiences of recovery.
Collaborate with the team to promote a team culture in which each client’s point of view, experiences, and preferences are recognized, understood, and respected, and in which client self-determination and decision-making in treatment planning are maximized and supported.
Helps clients identify, understand, and combat stigma and discrimination associated with substance use disorder and develop strategies to reduce self-stigma.
Help other team members identify and understand culture-wide stigma and discrimination against people with substance use disorder and develop strategies to eliminate stigma within the team.
Collaborate with the team to ensure the protection of clients’ rights in order to help clients to improve their knowledge of client rights and grievance or compliant procedures.
Collaborate with the team to help clients learn about pertinent grievance procedures and support clients with filing, mediating, and resolving complaints.
Increase awareness of and support client participation in consumer self-help programs and consumer advocacy organizations that promote recovery.
Serve as the liaison between the team and consumer-run programs such as self-help groups and drop-in centers.
Shared duties in the provision of treatment and recovery services.
Psychiatric Treatment and Dual Diagnosis Recovery Services
Assist in the provision of ongoing assessment of clients’ substance use disorder symptoms and clients’ response to treatment. Suggest appropriate changes in treatment plans to ensure that immediate and appropriate interventions are provided in response to changes in clients’ mental status or behavior in which put clients at risk (e.g., suicidality)
Assist in the provision of direct clinical services to clients on an individual, group, and family basis in the office and in community settings to teach symptom-management techniques and promote personal growth and development by assisting clients to cope with internal and external stresses.
Assist in the provision of individual and group treatment in the office and in community settings in a stage based treatment model that is non-confrontational, considers interactions of mental illness and substance use disorders, and has client-determined goals.
Shared duties in the provision of rehabilitation services.
Structuring Time and Employment
Perform mentoring, problem solving, encouragement and support on and off the job site.
Provide work-related supportive services, such as assistance securing necessary clothing and grooming supplies, wake-up calls transportation.
Activities of Daily Living Services
Provide ongoing assessment, problem solving, side-by-side services, skill teaching, support (prompts assignments, encouragement), and environmental adaptations to assist clients with activities of daily living.
Assist clients to find and maintain a safe and affordable place to live, apartment hunting, finding a roommate, landlord negotiations, cleaning, furnishings, and decorating, and procuring necessities (telephone, furniture, utility hook-up).
Assist and support clients to organize and perform household activities, include house cleaning and laundry.
Assist and support clients with personal hygiene and grooming tasks.
Provide nutrition education and assistance with meal planning, grocery shopping and food preparation.
Ensure that clients have adequate financial support (help to gain employment and apply for entitlements).
Teach money-management skills (budgeting and paying bills) and assist clients in accessing financial services (e.g., professional financial counseling, emergency loan services).
Help clients to access reliable transportation (obtain a driver’s license, car and car insurance, arrange for cabs, use public transportation, find rides).
Assist and support clients to have and effectively use a personal primary care physician, dentist, and other medical specialists as required.
Social and Interpersonal Relationships and Leisure Time
Provide side-by-side support, coaching and encouragement to help clients socialize (going with a client to community activities, including activities offered by consumer-run peer support organizations).
Assist clients to plan and carry out leisure time activities on evenings, weekends, and holidays.
Organize and lead individual and group social and recreational activities to help clients structure their time, increase social experiences, and provide opportunities to practice social skills.
Support
Provide practical help and supports, mentoring, advocacy, coordination, side-by-side individualized support, problem solving, direct assistance and supervision to help clients obtain the necessities of daily living including medical and dental health care; legal and advocacy services; financial support such as entitlements (SSI, SSDI, veterans’ benefits); housing subsidies (HUD Section 8); money-management services(e.g., payee services); and transportation.
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Recovery Services Peer Support Specialist

<h3>Job Description</h3>
Job Description
Job Overview We are seeking a dedicated and detail-oriented Client Relationship Associate to join our team. The ideal candidate will play a crucial role in supporting our clients with their financial needs, ensuring they receive exceptional service and guidance. This position requires a strong understanding of financial concepts as well as excellent communication skills to foster client relationships.
Job Responsibilities
<ul>
<li>Provide operational and administrative support to a Financial Advisory Team, allowing them to focus on building client relationships.</li>
<li>Work closely with Business Processing Specialists to help facilitate new account openings and provide backup support, as needed.</li>
<li>Work closely with clients and/or Advisors on any follow-up requests from the Broker/Dealer or outside companies/carriers.</li>
<li>Prepare and process asset movement requests and other service/maintenance requests.</li>
<li>Process deposits by check into client accounts.</li>
<li>Schedule and coordinate client meetings as desired by the Advisory team.</li>
<li>Collects, reviews and analyzes data to prepare reports and other presentation materials utilizing spreadsheets or specialized software for client meetings.</li>
<li>Maintain accurate client accounts and records, ensuring compliance with all regulatory requirements; primarily using RedTail CRM.</li>
<li>Process client service requests such as beneficiary changes, address changes, bank account changes, etc.</li>
<li>Prepare various reports designed to help the Advisory team manage their practice.</li>
<li>Review work methods and procedures for continual quality improvements and efficiencies, implementing them when appropriate.</li>
<li>Participate in regular team and Firm meetings, designed to share best practices and problem solve as a team.</li>
<li>Securely handle confidential information.</li>
<li>Other projects assigned as needed by the Advisory Team.</li>
</ul>
Qualifications &amp; Desired Skills
<ul>
<li>Technical proficiency with Microsoft 365 tools (Outlook, Teams, Word, Excel, OneDrive, SharePoint, etc.).</li>
<li>College degree, preferably in business related major or finance.</li>
<li>Strong organizational skills with attention to detail to manage multiple tasks effectively.</li>
<li>Excellent communication skills, both written and verbal, with the ability to build rapport with clients.</li>
<li>Outstanding attitude and positive energy.</li>
<li>Ability to pass a criminal history and credit background check.</li>
<li>Relevant financial services industry experience or education.</li>
</ul>
Benefits Provided 
<ul>
<li>Excellent growth and advancement opportunities</li>
<li>Competitive pay based on experience</li>
<li>Health, vision, dental, and life insurance</li>
<li>Short-term and long-term disability insurance</li>
<li>401K with employer matching</li>
<li>Employee Assistance Program &amp; Identity Theft Protection Program</li>
<li>Paid time off and generous holiday schedule</li>
<li>Continuing education and professional development opportunities</li>
<li>Pay based on experience</li>
</ul>
If you are an exceptional client relationship specialist looking for an exciting opportunity to join a highly productive Advisory team, we want to hear from you!
Apply today and take the next step in your career with Virginia Asset Management!
Securities offered through Cetera Advisor Networks LLC, member FINRA/SIPC. Cetera is under separate ownership from any other named entity.
Company DescriptionVirginia Asset Management is a privately owned, independent wealth management firm with a robust employee benefits/group insurance division. Since 1986, we have made it our mission to provide objective, customized solutions to help individuals, professionals, and business owners improve their financial situations. We are here to serve and to make a difference in the lives of our associates, the community, and our clients. 
<h3>Company Description</h3>
Virginia Asset Management is a privately owned, independent wealth management firm with a robust employee benefits/group insurance division. Since 1986, we have made it our mission to provide objective, customized solutions to help individuals, professionals, and business owners improve their financial situations. We are here to serve and to make a difference in the lives of our associates, the community, and our clients.

Client Relationship Specialist for Financial Services Firm

<h3>Job Description</h3>
Job Description
HOME Youth Services is seeking an On-Call Youth Support Specialist! The On-Call Youth Support Specialist (YSS) directly supervises at-risk youth and assists youth in obtaining basic needs and navigating resources, while ensuring a safe space at the HOME Youth Services shelters. In addition to assisting with basic shelter services, they are the point person for building connections, mentoring, and providing valuable resources to youth residents. The positions support Marion and Polk Counties. There are multiple positions. 
Candidates must submit application by 10/22/2025 in order to be considered for first round interviews.
MINIMUM QUALIFICATIONS The requirements listed below are representative of the knowledge, skill, and/or ability required.
EDUCATION and/or EXPERIENCE
<ul>
<li>
High School diploma or General Education Degree (GED).
</li>
<li>
Two or more years of work experience in fast-paced customer service, healthcare, education, social/community services or related public-facing sectors.
</li>
<li>
An equivalent combination of education and experience may be considered. 
</li>
<li>
Preference will be given to candidates with work or volunteer experience working with a special needs population and/or with youth or high-risk youth 11-18 years of age.
</li>
</ul>
CERTIFICATES, LICENSES, REGISTRATIONS
<ul>
<li>
Driver qualifications are required for this position. Valid driver license, insured vehicle available for use on the job, and a satisfactory drive record for the previous three years are required. 
</li>
<li>
Candidate must pass Oregon Department of Human Services criminal background check. 
</li>
<li>
CPR/First Aid, Food Handlers card, mandatory reporting, privacy laws, trauma informed care, suicide intervention, collaborative problem solving, and recognizing and reporting child abuse &amp; neglect training and/or certifications required within the first 30 days. 
</li>
<li>
Candidate must pass pre-employment and random drug/alcohol screenings.
</li>
</ul>
KNOWLEDGE, SKILLS, AND ABILITIES
<ul>
<li>
Ability to build and maintain healthy boundaries and relationships with youth and community partners. 
</li>
<li>
Experience with youth mentoring and service delivery is strongly preferred. 
</li>
<li>
General understanding of de-escalation, role-modeling and active-listening. 
</li>
<li>
Proficiencies in the use of Microsoft Office, such as Word and Outlook. 
</li>
<li>
Effectively communicates orally and in written form; read and interpret policies and instructions. 
</li>
<li>
Ability to utilize video conferencing, navigating and communicating on social media, and general technology skills. 
</li>
</ul>
**ESSENTIAL DUTIES AND RESPONSIBILITIES This job description is not intended to be all-inclusive. Employee will also perform other reasonably related business duties as assigned by immediate supervisor and other management as required.
<ul>
<li>
Provides direct supervision to youth in adherence to program and licensing requirements, including but not limited to: teaching independent living skills and goal setting, providing educational support, and mediating conversations among youth as needed.
</li>
<li>
Provides youth transportation in Agency vehicles to and from school, to appointments and outings, and other assigned activities. 
</li>
<li>
Reports applicable information to Case Managers per program standards. 
</li>
<li>
Responds to guest questions about clothing, snacks, blankets, restrooms, charging stations and local resources.
</li>
<li>
Effectively shares information and responds to questions from clients, partners, and the general public regarding services provided by HYS programs. 
</li>
</ul>
SUPERVISORY RESPONSIBILITIES
There are no supervisory duties in this position.
PHYSICAL AND MENTAL DEMANDS Reasonable accommodation may be made to enable individuals with disabilities to perform the essential duties and responsibilities. 
<ul>
<li>
Specific vision abilities required by this job include close vision and ability to adjust focus. 
</li>
<li>
Frequently lift up to 25 pounds. Occasionally lift up to 50 pounds. 
</li>
<li>
Manual dexterity for handling computers, devices, and office equipment. 
</li>
<li>
Occasional driving to Agency sites in Marion and Polk counties. 
</li>
<li>
Maintains calm disposition and regulates emotions when clients, staff, or others may become escalated. 
</li>
<li>
Regulates emotions and handles pressure of frequent demands for attention, time and work tasks.
</li>
<li>
Responsive to urgent situations, which could require travel for on-site interventions using trauma-informed care techniques. 
</li>
<li>
Ability to exercise judgement and quick decision-making skills in response to guest or client incidents. 
</li>
</ul>
WORK ENVIRONMENT
<ul>
<li>
Indoor and outdoor work environment, with frequent noise and distractions. 
</li>
<li>
Frequent close quarters with a population experiencing homelessness, with additional barriers such as mental illness and substance use. 
</li>
<li>
May work in kitchen, laundry, and restroom spaces, utilizing basic tools and equipment for necessary site upkeep. 
</li>
<li>
Utilizes virtual video conference and social media platforms to communicate and work collaboratively. 
</li>
<li>
Ability to work flexible hours including nights, weekends and holidays as needed and scheduled by supervisor. May be required to work at multiple sites within the HYS program.
</li>
</ul>
MWVCAA is proud to be an Equal Opportunity Employer. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender expression, age, veterans, and people with disabilities or any other protected category. We welcome all people to join us in achieving our Mission. If you require any assistance in the application process, or reasonable accommodations to perform the essential duties of the position, please notify a member of our team at (503) 585-6232.
*MWVCAA is a Second Chance Employer supporting individuals with criminal records with a fair and equal opportunity at employment. A background check will be conducted for this position. A criminal record will not automatically disqualify an individual from a job, unless there is a specific legal exclusion. MWVCAA will consider convictions as they relate to job duties and responsibilities and consider the length of time since the offense.
**This is a partial list of essential duties and responsibilities. To review the full job description, download below.
If you need ADA accommodations to apply for MWVCAA job openings, please contact Human Resources at <a href="mailto:HR@mwvcaa.org" target="_blank">HR@mwvcaa.org</a> or call 503-585-6232 to ask for a HR Team Member.
 Job Posted by ApplicantPro

Youth Support Specialist - Home Youth Services - On Call

<h3>Job Description</h3>
Job DescriptionAre you a caring, organized, energetic, optimistic, reliable, team player with great interpersonal skills? COME WORK WITH US while we help build a world in which individuals with disabilities and other disadvantages realize their full potential.
 
**$500 sign on bonus ($250 at the completion of first week of training and $250 after successful completion of first 90 days)**
 
Position: Education/Employment Specialist 3 – Part Time 
Location: Berkshire County 
Rate of Pay: $25.80 per hour 
Hours: 20 hours per week
Schedule: Monday-Friday between 8:30a-4:40pm, Four, 5 hour days, with occasional nights and weekends required
“Want to work with students? If you are an engaging, open-minded, and enthusiastic individual, then this is the position for you!”
Summary: 
<ul>
<li>Join our innovative and passionate team to inspire students. Use innovative technology such as virtual reality and other platforms as tools to facilitate and engage students. Teach small groups in schools and community settings, helping an array of neurodiverse students ages 14-22 gain pre-employment transitional skills to better prepare them for the job world or post-secondary education. Main responsibilities of this position entail teaching and engaging students with self-advocacy, job exploration, workplace readiness skills, work-based learning experiences (internships) and post-secondary education. You will work with school personnel, higher education programs and community employers building strong partnerships to support these students with their pursuits. Learn how Virtual reality is being used to make learning fun and engaging in a safe and controlled environment. </li>
</ul>
"Current and former teachers and para-educators, are strongly encouraged to apply!" 
Qualifications: 
<ul>
<li>Minimum of a high school diploma or GED/Hi-Set and 5 years of related experience required; or an Associate's degree with at least 2-3 years of experience required; or Bachelor’s degree preferred. </li>
<li>Knowledge of and respect for diverse populations.</li>
</ul>
Requirements: 
<ul>
<li>Ability to travel as far north as Adams, and as far south as Great Barrington to meet program needs. (Mileage reimbursement eligible.)</li>
<li>Ability to use computers to include Microsoft Word, data entry, email, and internet essential. </li>
<li>Must have a valid driver's license, good driving record, use of vehicle and willingness to transport participants in personal vehicle. </li>
<li>Must be able to travel within the region to access residential settings, employers, offices and community organizations.</li>
</ul>
 
“Viability values our employees and the talents that they bring with them every day. Last year 30 staff members were promoted within the agency to roles that supported their professional growth.”
Full-time Viability staff members are eligible for the following:
<ul>
<li>Health, Dental &amp; Vision insurance plans.</li>
<li>Dependent care flexible spending account.</li>
<li>Flexible Spending &amp; Health Savings account.</li>
<li>Pet-plan discount program offered through Fetch. </li>
<li>Company paid Long-term Disability insurance.</li>
<li>Company paid Short-term Disability insurance. (NY &amp; OK employees only) </li>
<li>Company paid Life &amp; AD&amp;D insurance.</li>
</ul>
Benefits &amp; Perks for all Viability staff members:
<ul>
<li>Employer matched 403B contributions starting day 1 of employment.</li>
<li>Eligible for Tuition Reimbursement.</li>
<li>Generous paid time off.</li>
<li>11 Paid Holidays a year.</li>
<li>Access to training and professional development resources through our comprehensive online learning platform.</li>
<li>Referral Incentive bonus. For every friend, family member, or previous co-worker you refer to join our Viability team, you will receive an incentive bonus for each successfully hired candidate!</li>
<li>Employee Assistance Program that provides confidential assistance for all life challenges.</li>
<li>Work-life balance.</li>
</ul>
Who We Are
Our team of 480 dedicated employees share the desire to do meaningful work and make a difference in the lives of individuals with disabilities in Massachusetts, Connecticut, New York, Rhode Island, and Oklahoma.
Our Mission
Our mission is to build a world in which individuals with disabilities and other disadvantages realize acceptance, inclusion, and access.
 Our Vision
Be a community of program participants and staff making inclusion and access of individuals with disabilities or disadvantages a way for people, businesses, and communities to succeed together.

To apply, please see the Careers section of our website at VIABILITY.org. If accommodations are needed for the application process, please call or text us at (413) 461-9486, and we will be happy to assist.

Education and Employment Specialist 3 - Human Services

<h3>Job Description</h3>
Job DescriptionDescription:
Maps Credit Union seeks a detail-oriented and organized EMA Member Relationship Specialist or Officer to join our dedicated team that provides exemplary service to our business banking members who have unique account requirements. This position serves as the main contact to open new business accounts and services and maintain existing accounts. As the face of the department, this position primarily provides excellent communication and customer service over the phone, with occasional in-person appointments. The ideal person for this position enjoys developing relationships with business banking members over the phone and possesses attention to detail to ensure accurate account maintenance with an eye for compliance.
 
Key responsibilities of the EMA Member Relationship Specialist are listed below. Please note that Officer-level duties include an increased scope of knowledge and responsibility.
<ul>
<li>Provide service to EMA business members by opening, setting up or performing maintenance on the following types of business accounts or services: savings, checking, online banking, debit cards, direct deposit, and automatic transfers. Answer questions in person and/or over the phone.</li>
<li>Thoroughly review and process EMA application packets to ensure applicants meet all Credit Union standards with respect to membership eligibility, corporate status, license status, criminal history, and reputation. Resolve questions and issues regarding application information.</li>
<li>Enhance member relationships by assessing member needs and recommending additional products and services. Explain the features and advantages of accounts or services to promote sales.</li>
<li>Perform thorough audits of new account and maintenance documents.</li>
<li>Provide training to EMA staff for department processes and cannabis industry-related knowledge. Provide training to Credit Union staff related to EMA operations.</li>
<li>Follow regulatory and policy compliance requirements, which include those efforts in compliance with the Bank Secrecy Act (BSA), Office of Foreign Assets Control (OFAC) and Anti-Money Laundering (AML) Regulations, Identity Theft Red Flags, and other compliance-related policies.</li>
</ul>
Requirements:
EMA Member Relationship Specialist Requirements (Officer requirements require increased years of relevant experience):
<ol>
<li>High School diploma or equivalent.</li>
<li>Ability to read, analyze, and interpret operational documents, policies, and regulations.</li>
<li>Minimum of two years of experience in customer service, including direct and indirect selling roles, or the equivalent combination of training and experience.</li>
<li>Minimum of two years in the financial industry, with BSA compliance-related experience preferred.</li>
<li>Must be bondable.</li>
<li>Must be at least 21 years of age.</li>
</ol>
Starting non-exempt pay range: $25.00 - $30.63 per hour, depending on relevant experience.
 
Schedule: Monday – Friday, 8:30 AM – 5:30 PM. Onsite position.
 
To show our appreciation to employees, we offer:
<ul>
<li>Medical, Dental, and Vision Insurance</li>
<li>Health Savings Account (HSA)</li>
<li>Flexible Spending Accounts (FSA)</li>
<li>Employer-paid Life Insurance</li>
<li>Employer-paid Short-Term and Long-Term Disability Insurance</li>
<li>401(k) retirement plan with employer matching</li>
<li>Generous paid time off, starting at 12 hours per month</li>
<li>10 paid holidays per year</li>
<li>Employee Assistance Program</li>
<li>Student loan paydown program</li>
<li>Employee loan discount program</li>
<li>Wellness incentives</li>
</ul>
Why employees are proud to work here:
<ul>
<li>We offer paid volunteer time</li>
<li>We provide financial education for youth and adults</li>
<li>We provide grants to teachers in the valley</li>
<li>We offer scholarships for local high school seniors headed to college</li>
</ul>
About us:
The Enhanced Monitoring Accounts (EMA) department mitigates risk to the Credit Union by actively monitoring high-risk financial accounts for fraudulent activity. EMA is an innovative banking program that specializes in financial transaction investigation, reporting, and compliance with State and Federal regulations.
 
Located in the heart of the beautiful Willamette Valley, Oregon, Maps Credit Union offers a wide variety of services to over 80,000 members at 10 branch locations and supports over 300 employees. More than anything else, we believe in lifelong learning—not only about money and finances but in all areas of life. Our focus on lifelong learning is a result of our proud history as an educators’ credit union, dating back to our start in 1935. We passionately believe that the best way to navigate life’s great adventure is to do it together.
 
All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status.

EMA Member Relationship Specialist or Officer

<h3>Job Description</h3>
Job Description
Member Resource Phone Specialist / Call Center
Are you ready to join a team that is committed to hardworking Kentuckians? 
If so, Abound Credit Union might be the place for you! 
We are driven by our selfless dedication to members and community. We create a connected, learning-driven, and fun environment that fuels our passion to inspire financial wellness. We do that by sharing our knowledge, strength, and accessibility to provide market-leading value that makes more possible for our members.
Here at Abound Credit Union, culture is a big deal. We roll up our sleeves each day to make this an awesome place to work. We want to bring great things to our communities, be awesome to each other, ready for whatever comes our way, and are hungry to learn and grow as people and professionals. Our best is built from the inside out.
Abound Credit Union is now hiring friendly, enthusiastic, and just overall awesome personalities to serve as a resource for our member’s financial needs via phone, mail, or electronic service.
What You’ll Do:
<ul>
<li>Answer incoming phone calls and provide member as much resolution as possible.</li>
<li>Promote Credit Union products and services based on member needs.</li>
<li>Open member accounts, resolve issues, and handle the member’s daily needs.</li>
</ul>
**Full job description will be provided if you are selected for an interview.
What We Need:
<ul>
<li>Minimum of a high school diploma or equivalent.</li>
<li>Ability to effectively communicate Credit Union products and services.</li>
<li>Self-motivated and enthusiastic with a willingness to support others on your team.</li>
<li>Maintain a professional and friendly demeanor.</li>
<li>Ability to proficiently operate a computer, calculator, and copier.</li>
<li>Customer service experience and specialized financial courses a plus!</li>
</ul>
Our Benefits:
<ul>
<li>Great Salary</li>
<li>Pension</li>
<li>Health, Dental, Vision and Other Insurance Coverage</li>
<li>Paid Personal Time Off</li>
<li>Paid Holidays</li>
<li>Life Insurance</li>
<li>Short and Long-Term Disability</li>
<li>401(k) with matching funds</li>
<li>Tuition Reimbursement</li>
<li>HSA, FSA, and Dependent Care Spending Accounts</li>
</ul>
Salary Info:
$17.12 - $21.40 / hour

13,275 Member Services Specialist Jobs