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<h3>Job Description</h3>
Job DescriptionFull-time Call Center Representative Job Overview
We are seeking enthusiastic and customer-oriented individuals to fill the role of Full-time Call Center Representative. The ideal candidate will be responsible for handling incoming customer calls, addressing inquiries, and processing work order requests efficiently and professionally. This position plays a crucial role in maintaining customer satisfaction and contributing to the overall success of our organization.
Key Responsibilities
<ul>
<li>Answer Phones:
<ul>
<li>Respond to incoming calls promptly and professionally</li>
<li>Greet customers courteously and identify yourself and the company</li>
<li>Listen attentively to customer inquiries and concerns</li>
<li>Maintain a positive and friendly tone throughout all interactions</li>
<li>Handle high call volumes during peak periods</li>
<li>Manage multiple phone lines when necessary</li>
</ul>
</li>
<li>Work Order Requests:
<ul>
<li>Process and create work order requests accurately</li>
<li>Gather all necessary information from customers to complete work orders</li>
<li>Enter data into the company's work order management system</li>
<li>Prioritize and categorize work orders based on urgency and type</li>
<li>Follow up on pending work orders to ensure timely completion</li>
<li>Coordinate with relevant departments to facilitate work order fulfillment</li>
</ul>
</li>
<li>Customer Service:
<ul>
<li>Provide exceptional customer service to all callers</li>
<li>Address and resolve customer complaints and issues</li>
<li>Offer product or service information and answer questions</li>
<li>Escalate complex issues to appropriate supervisors or departments</li>
<li>Maintain customer confidentiality and adhere to data protection policies</li>
</ul>
</li>
<li>Documentation and Reporting:
<ul>
<li>Accurately document all customer interactions and call outcomes</li>
<li>Maintain detailed records of work orders and their status</li>
<li>Prepare daily, weekly, or monthly reports as required</li>
<li>Identify and report recurring customer issues or trends</li>
</ul>
</li>
<li>Continuous Improvement:
<ul>
<li>Stay updated on company products, services, and policies</li>
<li>Participate in training sessions and workshops to enhance skills</li>
<li>Contribute ideas for improving call center processes and customer experience</li>
<li>Adapt to new technologies and systems implemented in the call center</li>
</ul>
</li>
</ul>
Qualifications and Skills
<ul>
<li>High school diploma or equivalent; some college education preferred</li>
<li>Previous experience in a call center or customer service role is advantage</li>
</ul>

Call Center Representative

<h3>Job Description</h3>
Job DescriptionBenefits/Perks
<ul>
<li>Competitive Compensation</li>
<li>Paid Time Off</li>
<li>Career Growth Opportunities&nbsp;</li>
</ul>
Job SummaryWe are seeking a friendly and professional Call Center Representative to join our team. In this role, you will take inbound and outbound calls, communicate with customers to identify their needs and provide helpful solutions that ensure they have a great customer service experience with our company. The ideal candidate is friendly, computer savvy, and able to remain calm under pressure.&nbsp; Responsibilities&nbsp;
<ul>
<li>Receive inbound calls and place outbound calls&nbsp;</li>
<li>Identify the reason for the customer’s call, collect relevant information, and provide solutions</li>
<li>Refer to premade scripts for a variety of customer service topics</li>
<li>Upsell products and services when appropriate</li>
<li>Use best practices in customer service techniques to develop rapport and build relationships with customers</li>
<li>Document all customer interactions</li>
<li>Attend trainings to maintain up-to-date skills and knowledge</li>
</ul>
Qualifications
<ul>
<li>High school diploma/GED</li>
<li>Previous experience as a Call Center Representative for Plumbing and/or HVAC</li>
<li>Excellent phone and verbal communication skills</li>
<li>Understanding of active listening techniques</li>
<li>Familiarity with Customer Relationship Management (CRM) programs</li>
<li>Ability to work well under pressure</li>
<li>Highly organized with the ability to prioritize projects and manage time effectively</li>
</ul>

<h3>Job Description</h3>
Job Description
About Us
Ennoble Care is a mobile primary care, palliative care, and hospice service provider with patients in New York, New Jersey, Maryland, DC, Virginia, Oklahoma, Kansas, Pennsylvania, and Georgia. Ennoble Care's clinicians go to the home of the patient, providing continuum of care for those with chronic conditions and limited mobility. Ennoble Care offers a variety of programs including, remote patient monitoring, behavioral health management, and chronic care management, to ensure that our patients receive the highest quality of care by a team they know and trust. We seek individuals who are driven to make a difference and embody our motto, "To Care is an Honor." Join Ennoble Care today!
Job Description: 
Ennoble Care is looking for a Full-time, Customer Support Associate that will work out of our Voorhees, NJ office. This position is responsible for ensuring Ennoble Care is providing high quality care services. They work with clinicians, staff and patients to reach healthcare goals and keep the lines of communication open. As a Customer Service Associate, you should be compassionate, experienced, and highly organized. In this role, you will ensure that our patients immediate needs are taken care of. 
Key Responsibilities:
<ul>
<li>Frequent contact with patients to provide support, and manage compliance with the care management programs to increase positive outcomes</li>
<li>Document all client communications (verbal or written) accurately</li>
<li>Communication from Primary Care Clinician or designee regarding patient emergent needs and/or life-threatening episodes and to ensure comprehensive care plans are complete and accurate</li>
<li>Demonstrate ability to work with various cross-organizational areas to meet the needs of Ennoble Care's patients, their family members, and partner facilities</li>
<li>Become skilled at using technology including secure email, telephone system, electronic medical records, etc.</li>
<li>Adherence to documentation protocols and best practices for daily work logs, escalation of client issues, and internal communications</li>
<li>Excellent customer service skills demonstrated by positive feedback from customers and patients</li>
<li>Contribute as a positive member of the department by supporting all members of the team in a productive and constructive manner </li>
</ul>
Qualifications: 
<ul>
<li>Must be comfortable with speaking on the phone for large amounts of the day </li>
<li>Must be compassionate and empathetic towards our patients, always demonstrating exceptional customer service</li>
<li>Ability to take accurate notes to document each task in a timely manner</li>
<li>Ability to multitask between different patients and workstreams while remaining organized and efficient with time</li>
<li>Ability to thrive in a fast-paced environment</li>
<li>Must be proficient in using a computer, including Outlook and other Microsoft Office programs</li>
<li>Candidate must be able to pass a drug screen, background check, have a positive attitude, adapt positively to change, be a team player, and be willing to learn new skills on a continuous basis. </li>
<li>Nice to have: Knowledge of basic healthcare terms, conditions, roles, and basic care principles is helpful </li>
</ul>
Full-time employees qualify for the following benefits:
<ul>
<li>Medical, Dental, Vision and supplementary benefits such as Life Insurance, Short Term and Long Term Disability, Flexible Spending Accounts for Medical and Dependent Care, Accident, Critical Illness, and Hospital Indemnity. </li>
<li>Paid Time Off</li>
<li>Paid Office Holidays </li>
</ul>
All employees qualify for these benefits:
<ul>
<li>Paid Sick Time</li>
<li>401(k) with up to 3% company match</li>
<li>Referral Program</li>
<li>Payactiv: pay-on-demand. Cash out earned money when and where you need it!</li>
</ul>
Ennoble Care is an Equal Opportunity Employer, committed to hiring the best team possible, and does not discriminate against protected characteristics including but not limited to - race, age, sexual orientation, gender identity and expression, national origin, religion, disability, and veteran status.

Medical Call Center Representative

<h3>Job Description</h3>
Job Description
Company: South Florida's Dedicated and Knowledgeable Window and Roofing installation Experts selling and installing Top Quality Windows, Doors and Roofing.
Position: Call Center Representative Bilingual - work with homeowners and schedule appointments for windows and roofing. A career position for a hungry outgoing telephone professional. Responsibilities: • Develop relationships with homeowners • Qualify leads and schedule appointments for window and roofing Required Skills: • Exceptional client and database management skills-ability to develop and schedule appointments and manage lead database • Amazing Phone Skills • Strong business development, lead generation, relationship building track record
 Experience: • Minimum 3-5 years of outbound-telephone experience • A proven track record in an outbound, lead generation environment a must • Excellent verbal and written communication skills Offers: • Competitive Compensation Salary, Commission, and Bonus • Training • Career Growth To Apply: All applicants must submit an updated resume along with active contact phone number. Qualified applicants will be contacted for a phone interview.
Company DescriptionSouth Florida's Dedicated and Knowledgeable Window and Roofing installation Experts selling and installing Top Quality Windows, Doors and Roofing. 
<h3>Company Description</h3>
South Florida's Dedicated and Knowledgeable Window and Roofing installation Experts selling and installing Top Quality Windows, Doors and Roofing.

Call Center Representative Bilingual

<h3>Job Description</h3>
Job Description
Who We Are:
SmithRx is a rapidly growing, venture-backed Health-Tech company. Our mission is to disrupt the expensive and inefficient Pharmacy Benefit Management (PBM) sector by building a next-generation drug acquisition platform driven by cutting-edge technology, innovative cost-saving tools, and best-in-class customer service. With hundreds of thousands of members onboarded since 2016, SmithRx has a solution that is resonating with clients all across the country.
We pride ourselves on our mission-driven and collaborative culture that inspires our employees to do their best work. We believe that the U.S healthcare system is in need of transformation, and we come to work each day dedicated to making that change a reality. At our core, we are guided by our company values:
<ul>
<li>Integrity: Do the right thing. Especially when it's hard.</li>
<li>Courage: Embrace the challenge.</li>
<li>Together: Build bridges and lift up your colleagues. </li>
</ul>
Job Summary:
At SmithRx, we recognize that exceptional customer support is essential for both member satisfaction and product success. In healthcare, this is especially crucial, as it directly impacts patient access to care. We're seeking dedicated individuals to join our call center team, providing top-tier service to our members.
Ideal candidates possess strong communication, follow-through, and data entry skills, thriving in a fast-paced environment. A genuine, compassionate approach to member interactions is key.
We are currently hiring for the following shifts within our call center operations:
7:30am MT to 4pm MT M, T, TH, F, S (Sunday and Wednesday off)
8am MT to 4:30pm MT M, T, TH, F, S (Sunday and Wednesday off)
10:30am MT to 7pm MT. M, T, W, TH, F (Saturday and Sunday Off)
While we are actively interviewing for these positions, specific shift availability may change. We cannot guarantee a particular shift will remain available at the time of your interview or offer.
This position requires a 60-day onsite training and nesting period at our Lehi office, which is crucial for success in the role. The initial 3-week training class runs from 7:00 am to 3:30 pm Mountain Time and requires 100% attendance. Following training, you'll transition to your assigned shift hours. The work schedule is held Monday - Friday with rotating weekend and holiday shifts.
If you're passionate about delivering exceptional service and making a difference in healthcare, we encourage you to apply! 
What will you do:
<ul>
<li>Answer inbound calls and make outbound phone calls to and from members, physicians, and pharmacies while delivering a world-class member experience.</li>
<li>Follow-up, resolve, and document issues related to the member interaction. Route inquiries needing further investigation to the appropriate department and conduct routine research as needed.</li>
<li>Educate members about their pharmacy benefits.</li>
<li>Deliver a one-call resolution to our members by becoming an expert in the Pharmacy Benefits Management industry.</li>
<li>Demonstrate a patient-centric mindset and a high sense of urgency to solve member requests.</li>
<li>Work with highly sensitive information while maintaining Personal Protected Information (PPI) and Health Insurance Portability &amp; Accountability Act (HIPAA). </li>
</ul>
What will you bring to SmithRx:
<ul>
<li>2+ years of experience working in a call center environment required</li>
<li>Must be located local to our Lehi, Utah office as this role requires working onsite. Hybrid/work-from-home rotation is available based on performance.</li>
<li>Proficiency in Windows, MS Office, G-Suite required</li>
<li>HS Diploma, GED, or equivalent</li>
<li>Active listening, and conversational speaking skills, with a high degree of empathy</li>
<li>Ability to multitask</li>
<li>Excellent verbal and written communication skills</li>
<li>Passion for helping people</li>
<li>Prior experience with Salesforce Service Cloud, Talkdesk, or other CRM tools is preferred</li>
<li>Prior experience with benefits, employer benefits, insurance, prescriptions, medical billing, or experience at a pharmacy is preferred</li>
<li>Prior experience resolving complex issues within a call center environment is preferred </li>
</ul>
What SmithRx Offers You:
<ul>
<li>Competitive pay: $21.00 per hour</li>
<li>Highly competitive wellness benefits including Medical, Pharmacy, Dental, Vision, and Life and AD&amp;D Insurance</li>
<li>3 Weeks Paid Time Off</li>
<li>12 Paid Holidays</li>
<li>Paid Parental Leave Benefits</li>
<li>Flexible Spending Benefits </li>
<li>401(k) Retirement Savings Program </li>
<li>Short-term and long-term disability</li>
<li>Wellness Benefits</li>
<li>Commuter Benefits </li>
<li>Employee Assistance Program (EAP)</li>
<li>Well-stocked kitchen in office locations</li>
<li>Professional development and training opportunities</li>
</ul>

Inbound Call Center Representative

<h3>Job Description</h3>
Job Description
Customer Service / Call Center Representative - MUST HAVE CALL CENTER EXPERIENCE!
Whiteville, NC 28472 | On-site

REQUIRED QUALIFICATIONS
 • 2+ years of customer service experience
 • Call center experience
 • Strong communication, decision-making, and time management skills
 • Proficiency in Microsoft applications and ability to collaborate in a team environment
PREFERRED SKILLS
 • Experience in debt recovery or financial services
 • Knowledge of FDCPA and compliance protocols
COMPENSATION &amp; SCHEDULE
<ul>
<li>$15/hr; increases to $22/hr upon permanent hire</li>
<li>Schedule: Shifts vary between 7AM–9PM with two days off weekly</li>
<li>Up to 2 Saturdays/month &amp; 1 Sunday/quarter required</li>
<li>Mandatory overtime at month-end</li>
<li>Temporary-to-Hire, W2</li>
<li>Start Date: August 2025</li>
<li>Job ID: 151227</li>
</ul>

ROLE IMPACT
 This role ensures timely and professional recovery of delinquent accounts, directly supporting the client’s financial health. Success is defined by meeting or exceeding collection metrics, maintaining compliance, and providing excellent customer service to resolve overdue balances efficiently.

KEY RESPONSIBILITIES
 • Collect delinquent accounts in accordance with standardized procedures
 • Meet or exceed performance goals for call volume, contact rate, and promises kept
 • Negotiate payment arrangements aligned with customers’ ability and willingness to pay
 • Accurately document all interactions and follow-ups in the system
 • Escalate problematic accounts to supervisor for further action when needed

CORE TOOLS &amp; SYSTEMS
 • Microsoft Office Suite (Word, Excel, Outlook)
 • Standardized collections platforms and CRM systems

#ARLINGTON123
LEGAL NOTICE
 By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from CornerStone and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at: <a href="https://www.cornerstonestaffing.com/privacy" target="_blank">https://www.cornerstonestaffing.com/privacy</a>
Company DescriptionCornerStone Staffing has been servicing the Dallas-Fort Worth metroplex since 1991. We are committed to supporting our community through our core values of compassion, integrity, self discipline, and faith. CornerStone currently has 11 offices across the Metroplex to serve your needs. If you are a job seeker looking for short-term supplemental income or a full-time position that will launch a new career, we can assist you in finding the right opportunity! 
<h3>Company Description</h3>
CornerStone Staffing has been servicing the Dallas-Fort Worth metroplex since 1991. We are committed to supporting our community through our core values of compassion, integrity, self discipline, and faith.\r\n\r\nCornerStone currently has 11 offices across the Metroplex to serve your needs. If you are a job seeker looking for short-term supplemental income or a full-time position that will launch a new career, we can assist you in finding the right opportunity!

<h3>Job Description</h3>
Job Description
Customer Service / Call Center Representative (Must Have Call Center Experience)
 Winterville, NC 28590 | Onsite
REQUIRED QUALIFICATIONS
 • 2+ years of customer service experience
 • Call center experience 
 • Strong communication, decision-making, and time management skills
 • Proficiency in Microsoft applications and ability to collaborate in a team environment
PREFERRED SKILLS
 • Experience in debt recovery or financial services
 • Knowledge of FDCPA and compliance protocols
COMPENSATION &amp; SCHEDULE
<ul>
<li>$15/hr; increases to $22/hr upon permanent hire</li>
<li>Schedule: Shifts vary between 7AM–9PM with two days off weekly</li>
<li>Up to 2 Saturdays/month &amp; 1 Sunday/quarter required</li>
<li>Mandatory overtime at month-end</li>
<li>Temporary-to-Hire, W2</li>
<li>Start Date: August / September 2025</li>
<li>Job ID: 150794</li>
</ul>
ROLE IMPACT
 This position plays a key role in managing delinquent automotive accounts, ensuring timely and professional collections in compliance with standardized procedures. Success is measured by collection performance metrics, customer resolution, and adherence to process integrity.
KEY RESPONSIBILITIES
 • Place or receive calls per management’s priority to resolve delinquent accounts
 • Meet established goals for daily calls, contact rates, and promises kept
 • Negotiate payment arrangements based on customer financial assessment
 • Navigate system screens and accurately relay and document account information
 • Identify cause of delinquency and recommend resolution strategies

CORE TOOLS &amp; SYSTEMS
 • Microsoft Office Suite
 • Call center software and collections platforms
 • CRM/ticketing systems

#ARLINGTON123
LEGAL NOTICE
 By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from CornerStone and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at: <a href="https://www.cornerstonestaffing.com/privacy" target="_blank">https://www.cornerstonestaffing.com/privacy</a>
Company DescriptionCornerStone Staffing has been servicing the Dallas-Fort Worth metroplex since 1991. We are committed to supporting our community through our core values of compassion, integrity, self discipline, and faith. CornerStone currently has 11 offices across the Metroplex to serve your needs. If you are a job seeker looking for short-term supplemental income or a full-time position that will launch a new career, we can assist you in finding the right opportunity! 
<h3>Company Description</h3>
CornerStone Staffing has been servicing the Dallas-Fort Worth metroplex since 1991. We are committed to supporting our community through our core values of compassion, integrity, self discipline, and faith.\r\n\r\nCornerStone currently has 11 offices across the Metroplex to serve your needs. If you are a job seeker looking for short-term supplemental income or a full-time position that will launch a new career, we can assist you in finding the right opportunity!

<h3>Job Description</h3>
Job Description
Are you passionate about delivering exceptional customer service and thrive in a fast-paced, dynamic environment? We're looking for a skilled professional to join our team where every day brings new challenges and opportunities to make a difference.
🧭 What You’ll Do:
<ul>
<li>Handle 30–40 inbound calls per shift, assisting customers with&nbsp;airbag recall appointments,&nbsp;warranty inquiries,&nbsp;radio codes, and more.</li>
<li>Document customer concerns thoroughly to create detailed and actionable cases.</li>
<li>Provide accurate information and ensure cases are resolved or properly escalated.</li>
<li>Collaborate with teammates to share feedback and grow professionally.</li>
<li>Manage settlement-related calls with professionalism and empathy.</li>
<li>Offer clear guidance on claims and support documentation.</li>
<li>Use call center software to manage interactions and maintain data integrity.</li>
<li>Meet performance goals in call handling, customer satisfaction, and resolution rates.</li>
<li>Navigate multiple systems and screens to assist customers efficiently.</li>
</ul>
🕒 Schedule:
<ul>
<li>Must be available Monday–Friday between&nbsp;6:00 AM and 5:00 PM&nbsp;(varied shifts available).</li>
</ul>
💡 What You Bring:
<ul>
<li>Strong&nbsp;customer service&nbsp;and&nbsp;de-escalation&nbsp;skills.</li>
<li>Confident&nbsp;computer navigation&nbsp;across multiple platforms.</li>
<li>Excellent&nbsp;decision-making&nbsp;and ability to work independently.</li>
<li>Team-oriented mindset with a proactive attitude.</li>
</ul>
Pay and Benefits
The pay range for this position is $20.00 - $20.50/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
 • Medical, dental &amp; vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life &amp; AD&amp;D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in CHINO,CA.
Application Deadline
This position is anticipated to close on Aug 6, 2025.
h4&gt;About TEKsystems: 
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. 
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

<h3>Job Description</h3>
Job DescriptionThis role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Join Spectrum and unlock your potential with competitive pay starting at $18/hour, plus lucrative incentives that can bring top performers to an annual salary of over $70,000 a year! And that’s not all, enjoy free and discounted Spectrum services like internet, TV, and mobile while building a long and rewarding career.&nbsp;As a Call Center Sales Representative, you'll leverage your skills to handle inbound sales calls effectively. You'll be instrumental in acquiring new customers and upselling additional products and services to existing ones. Your expertise will drive our revenue growth and enhance customer satisfaction. What our Call Center Sales Representatives Enjoy Most About the Role
<ul>
<li>Deliver Exceptional Service: You will collaborate with other departments to resolve customer issues and promote current marketing campaigns and promotions.&nbsp;</li>
<li>Achieve and Surpass Goals: You will achieve and exceed sales targets through effective telephone-based selling techniques and prompt, efficient handling of inbound sales calls.&nbsp;</li>
<li>Maximize Revenue: You will maximize revenue by selling products and services to new and existing customers, identifying upselling and cross-selling opportunities.&nbsp;</li>
<li>Become a Product Expert: You will master order processing systems and explain all products and services to customers, while staying informed about competitors.&nbsp;</li>
</ul>
&nbsp;Working Conditions
<ul>
<li>Normal office environment.</li>
</ul>
 Required Qualifications&nbsp;Education
<ul>
<li>High school diploma or equivalent.</li>
</ul>
Skills &amp; Abilities
<ul>
<li>Clear, straightforward, and professional communication with customers and colleagues.&nbsp;</li>
<li>Proven sales techniques with consistent achievement of sales goals.&nbsp;</li>
<li>Proficiency in computer and consumer electronics.&nbsp;</li>
<li>Competence in using personal computers and relevant software applications, including billing systems.&nbsp;</li>
<li>Strong verbal and written communication skills. Effective organizational skills with the ability to prioritize tasks.&nbsp;</li>
<li>Demonstrated judgment and initiative in accomplishing job duties.&nbsp;</li>
<li>Working knowledge of cable communications products and services, including TV, internet, and telephone.&nbsp;</li>
</ul>
&nbsp;Preferred Qualifications
<ul>
<li>2 + years call center sales experience.</li>
</ul>
#ZRSM2
 SIB120 2025-60656 2025 Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. Get to Know Us Charter Communications is known by our Spectrum products and services, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Business and Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.Required Qualifications&nbsp;Education
<ul>
<li>High school diploma or equivalent.</li>
</ul>
Skills &amp; Abilities
<ul>
<li>Clear, straightforward, and professional communication with customers and colleagues.&nbsp;</li>
<li>Proven sales techniques with consistent achievement of sales goals.&nbsp;</li>
<li>Proficiency in computer and consumer electronics.&nbsp;</li>
<li>Competence in using personal computers and relevant software applications, including billing systems.&nbsp;</li>
<li>Strong verbal and written communication skills. Effective organizational skills with the ability to prioritize tasks.&nbsp;</li>
<li>Demonstrated judgment and initiative in accomplishing job duties.&nbsp;</li>
<li>Working knowledge of cable communications products and services, including TV, internet, and telephone.&nbsp;</li>
</ul>
&nbsp;Preferred Qualifications
<ul>
<li>2 + years call center sales experience.</li>
</ul>
#ZRSM2
Company DescriptionCharter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Business and Spectrum Reach. When you join us, you’re joining a strong community of 95,000 employees working together to serve nearly 32 million customers in 41 states and keep them connected to what matters most. We’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. 
<h3>Company Description</h3>
Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Business and Spectrum Reach. When you join us, you’re joining a strong community of 95,000 employees working together to serve nearly 32 million customers in 41 states and keep them connected to what matters most.\r\n\r\nWe’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets.

Call Center Sales Representative

<h3>Job Description</h3>
Job Description
Salary Range: $16.00-$19.00/Hour *All Pay Rates are subject to Experience, License or Certification and Location*
Edward M. Kennedy Community Health Center is one of the largest community health centers in Massachusetts serving Worcester, Framingham, Milford and the surrounding communities. &nbsp;We are a thriving and growing organization, and our team is expanding across sites to support this growth.
We are currently hiring a Call Center Representative based in Worcester MA.&nbsp; This position will have you answering calls to the Health Center and determining what action must be taken to process the calls appropriately. Appropriate action includes scheduling the caller for a patient appointment, accurately writing a message to the patients’ providers, transferring calls to the appropriate extensions, assisting other employees, and providing the caller with general Health Center information.
As an employer of choice, our inclusive workplace environment fosters teamwork, accountability and respect and supports the growth and development of each employee.&nbsp; We are an equal opportunity employer and embrace the richness of the diversity of our staff and community.&nbsp; You are a good fit for our team if you’re passionate about helping people live healthier lives and enjoy working in a supportive, team-based environment. &nbsp;
Essential Functions:
<ul>
<li>Answer inbound telephone calls to ensure callers’ needs are met quickly and efficiently.</li>
<li>Complete messages to be followed up on by Primary Care teams using standardized messages and the appropriate message systems, such as through the EMR system, the patient portal, or email.</li>
<li>Review and verify all callers’ information, and patient’s information. </li>
<li>Process basic insurance referrals upon request, and updates patient’s charts to reflect the request and the referral authorization number.</li>
<li>Complete assigned tasks, including calling patients to complete the following: cancel/reschedule appointments, make reminder calls to patients, populate data into various spreadsheets/reports for data analysis, tracking, and information management.</li>
</ul>
Education and Experience:
<ul>
<li>Bilingual in Spanish or Portuguese is Required&nbsp;</li>
<li>We value our team members and provide opportunities seek to provide opportunities for</li>
<li>growth and development. </li>
<li>Our health center requires all employees to have the most recent COVID-19 booster and the yearly flu vaccine.</li>
<li>One Saturday shift per month&nbsp;</li>
</ul>
Benefits:
<ul>
<li>Competitive salary based on related experience</li>
<li>Medical insurance starts on first day of employment.&nbsp;
<ul>
<li>Health center pays 80% of medical insurance premiums. </li>
<li>Includes coverage for same-sex domestic partners&nbsp;and gender affirming care.</li>
</ul>
</li>
<li>Generous time off packages</li>
<li>Dental and Vision insurance</li>
<li>403b Retirement Plan with employer match</li>
<li>Flexible Spending Accounts</li>
<li>Employee Assistance Program</li>
</ul>
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