field_job_employment_type

field_job_occupational_field_parents_all

job_organization_name

city

state

<h3>Job Description</h3>
Floating Member Services Representative (Customer Service)
Type: Direct Hire
Pay: $22.45/hour + Full Benefits
Schedule: Monday–Friday, 8:30 AM–4:30 PM
Locations: Must be flexible to travel between 4 branches — 2 in Philadelphia, 1 in Abington, and 1 in Warminster- When providing coverage in the call center, this may be remote or in the office at the operations center in Warminster. 
Are you a service-oriented professional who thrives in a dynamic environment? We’re seeking a Floating Member Services Representative to provide flexible, in-person coverage across multiple branch locations as needed. While you'll have a general home base or schedule, you must be willing to report to different branches on short notice to ensure uninterrupted service for members.
&amp;#x1F539; What You’ll Do:
<ul>
<li>Deliver outstanding in-person, phone, chat, and email support to credit union members</li>
<li>Open new accounts, update existing ones, and assist with everyday banking needs</li>
<li>Guide members through loan applications, account maintenance, and financial services</li>
<li>Educate members on digital tools such as mobile and online banking</li>
<li>Recommend products and services aligned with members' financial goals</li>
<li>Maintain compliance with regulatory requirements including BSA/AML standards</li>
</ul>
&amp;#x1F539; What We’re Looking For:
<ul>
<li>1–3 years of customer service experience, ideally in banking or financial services</li>
<li>High school diploma or GED required</li>
<li>Strong communication, problem-solving, and organizational skills</li>
<li>Tech-savvy with the ability to quickly learn new systems</li>
<li>Reliable, adaptable, and comfortable working at different branch locations as needed</li>
</ul>

Member Services Specialist

<h3>Job Description</h3>
Job Description Description:
The Keene Family YMCA is seeking a full-time Member Services Specialist to work in their Welcome Center. The Member Services Specialist assists with the organization, implementation, and delivery of high-quality member services. In this role you will respond to member and guest needs with a diversity, equity, inclusion and belonging (DEIB) lens, promote membership and programs, support the leadership team, implement member engagement strategies, and complete member transactions. The Y offers a competitive salary and benefits package, including free membership, and the opportunity to be part of a supportive team of dedicated professionals committed to strengthening community. 
Our Culture
Our mission and core values are brought to life by our culture. In the Y, we strive to live our cause of strengthening communities with purpose and intentionality every day. We are welcoming: we are open to all. We are a place where you can belong and become. We are genuine: we value you and embrace your individuality. We are hopeful: we believe in you and your potential to become a catalyst in the world. We are nurturing: we support you in your journey to develop your full potential. We are determined: above all else, we are on a relentless quest to make our community stronger, beginning with you!
Requirements:
<ul>
<li>Builds personal and meaningful relationships with YMCA members, participants, volunteers, staff and guests while exemplifying the Y's commitment to DEI and the four-character values of caring, honesty, respect &amp; responsibility, and responds to all member and community inquiries in a timely manner.</li>
<li>Supports membership recruitment &amp; retention activities that reflects the diversity of our community and is actively open and inclusive to all irrespective of race, gender, sexual identity, ability, religion, income, or political affiliation and meets the needs of the community and YMCA objectives.</li>
<li>Supports recruiting, hiring, onboarding, training, and scheduling shifts of the Welcome Center staff.</li>
<li>Works together with the Membership Director to ensure that all Welcome Center staff are competent in their use of Daxko, Nationwide, communicating effectively, and providing accurate and concise information regarding memberships, programs, and Y related information. Assists with proper implementation of front desk procedures.</li>
<li>Works to ensure high member satisfaction as reflected in member retention rate, member surveys and other measurement tools. Provides consistent and quality customer service by making members, participants, and guests of the YMCA feel welcome and increase their sense of belonging to the YMCA.</li>
<li>Create experiences that will engage members and participants as ambassadors for the YMCA.</li>
<li>Upholds all YMCA policies, procedures, standards, and codes of conduct and responds to membership events.</li>
<li>Takes lead in processing our Membership For All (MFA) financial assistance applications, adhering to current policies and procedures and maintaining all related reports and records.</li>
<li>Assists with the oversight and implementation of the Summer Camp registration process and maintaining related reports and records.</li>
<li>Conducts daily, weekly, and monthly transaction audits and/or reports to maintain data accuracy and to perform necessary member communications.</li>
<li>Maintains a positive, enthusiastic, and professional image on the job.</li>
<li>Assists with maintenance, cleanliness &amp; orderliness of the Welcome Center desk.</li>
<li>Serves as lead department staff when Membership Director is not present at the Welcome Center.</li>
<li>Regularly works 40 hours per week to support operations at the Welcome Center.</li>
<li>Participates in, and assists the Membership Director with preparing for, membership staff meetings.</li>
<li>Performs other duties as assigned. </li>
</ul>
 
Benefits
All full-time employees are eligible to receive the following benefits:
<ul>
<li>Health, dental, life and supplemental insurance options </li>
<li>Generous PTO, including floating holidays and vacation time that accrues monthly</li>
</ul>
All full and part-time employees are eligible to receive the following benefits: 
<ul>
<li>Membership to the Y</li>
<li>Flexible schedules</li>
<li>Professional development opportunities</li>
<li>401a retirement plan with company match, plus option to contribute to a 403b retirement savings account</li>
<li>The opportunity to work for a mission-driven organization and to make a real difference in the lives of others in your community</li>
</ul>
Qualifications
<ul>
<li>4-5 years relevant experience or equivalent education</li>
<li>High school diploma</li>
<li>Strong customer service, communication, technology, and problem-solving skills</li>
<li>High level of confidence, patience, and attention to detail</li>
<li>Ability to work with a diverse population, diffuse confrontational situations, and work in a fast-paced environment</li>
<li>A willingness to commit to the mission of the YMCA</li>
<li>Ability to serve as a positive role model to staff, program participants, parents, members, and guests</li>
<li>Ability to perform duties with professionalism, enthusiasm, kindness, empathy, care, honesty, and respect</li>
<li>Ability to relate effectively to diverse groups of people from all social and economic segments of the community </li>
<li>5 or more years of experience using Microsoft Windows, or a proven track record of technological dexterity, adaptability, and innovation</li>
</ul>
Preferred Qualifications
<ul>
<li>A certificate in DEI or extensive training and work experience</li>
<li>5 years of experience working at a YMCA Welcome Center </li>
<li>5 or more years of experience working with Daxko Operations</li>
<li>6 or more years of experience in Customer Service</li>
<li>5 or more years of office/clerical/customer-facing work experience</li>
<li>5 or more years of experience using a membership software</li>
</ul>
About Us
The Keene Family YMCA is a 501(c)3 charitable organization, committed to strengthening our community through programs and services focused on Youth Development, Healthy Living, and Social Responsibility. We are only impactful in our work when we have dedicated, knowledgeable, passionate staff who believe in our cause. 
 
Perhaps YOU are the cause-driven leader we are looking for that can build personal and meaningful relationships with YMCA members, participants, volunteers, and guests, while exemplifying the Y's commitment to Diversity, Equity, and Inclusion and the four-character values of Caring, Honesty, Respect &amp; Responsibility.
 
All positions require passing a background check.
 
The Keene Family YMCA is an Equal Opportunity Employer (EOE), and prohibits discrimination on the basis of race, color, national origin, sex, sexual orientation, religion, age, disability, marital or family status. 
 
Compensation details: 17.3-20.76 Hourly Wage
 
PI1026519c155b-25405-33471768

<h3>Job Description</h3>
Job Description
UNITE HERE HEALTH serves over 200,000 workers and their families in the hospitality and gaming industry nationwide. Our desire to be innovative and progressive drives us to develop impactful programs and benefits designed to engage our participants in managing their own health and healthcare. Our vision is exciting and challenging. Please read on to learn more about this great opportunity! 
 
THIS POSITION IS LOCATED IN THE SAN JOSE, CA AREA. TRAVEL BETWEEN SAN JOSE, YOSEMITE, AND MONTEREY, CA
FLUENCY IN SPANISH (BILINGUAL REQUIRED) 
The Sr. Member Services Specialist is the face of our organization (aka the “Fund), especially to participants, and to provide benefits, claims, eligibility, and health care education and information to this multi-cultural community. The Sr. Member Services Specialist shares the UNITE HERE HEALTH message by encouraging the utilization of benefits according to plan provisions and best healthcare value while optimizing the member’s service experience. 
ESSENTIAL JOB FUNCTIONS AND DUTIES
<ul>
<li>Acts as the positive “face” of the Fund as the main point of contact for the Fund’s participants, unions, employers, providers, and vendors</li>
<li>Provides benefit plan and eligibility information to participants, providers, unions, employers, and others for all Fund plans</li>
<li>Performs telephonic enrollment functions and in-person outreach as needed, including hosting and attending enrollment events</li>
<li>Provides proactive education to participants by phone, in person at the office, and at the worksite, including presentations</li>
<li>Receives and records telephone and walk-in inquiries regarding plan benefits</li>
<li>Conduct root cause analysis on walk-in inquiries and provide management with recommendations on how to improve the member experience</li>
<li>Maintains up-to-date knowledge of all systems and sources relating to plan benefits, processes, policies, etc. that will affect the performance of daily tasks</li>
<li>Seeks management assistance on issues unable to resolve in a timely manner</li>
<li>Maintains awareness of work volumes and service levels</li>
<li>Assists in special projects as requested by management</li>
<li>Sets goals and achieve measurable results</li>
<li>Assists in participant outreach and navigating them to take steps to get involved in programs to improve their health</li>
<li>As assigned, works outside traditional office hours and traditional office locations to reach participants</li>
<li>Utilizes effective listening skills to recognize and communicate issues to management, including trends and anomalies</li>
<li>Performs research on benefit issues and initiates corrective action if needed</li>
<li>Trains Member Services staff on complex skillsets</li>
<li>Handles escalated participant and provider complaints</li>
<li>Makes improvement recommendations to benefit materials, forms, and processes</li>
<li>Exemplifies the Fund’s values in leading and fostering a respectful, trusting, and engaged culture of inclusion and engagement</li>
</ul>
ESSENTIAL QUALIFICATIONS
<ul>
<li>2 ~ 3 years of direct experience minimum in a healthcare, insurance, Union, or community engagement environment</li>
<li>Associate’s degree in Business or Healthcare Administration or related field or equivalent work experience required</li>
<li>Fluency in Spanish, (Bilingual required)</li>
<li>Working knowledge and experience in customer service</li>
<li>Call center experience</li>
<li>Experience with diverse communities</li>
<li>The ability to travel as needed (25% - 50%) - Travel between San Jose, Yosemite, and Monterey, CA </li>
</ul>
 
Salary range for this position: Hourly $28.10 - $34.46. Actual base salary may vary based upon, but not limited to: relevant experience, qualifications, expertise, certifications, licenses, education or equivalent work experience, time in role, peer and market data, prior performance, business sector, and geographic location.
Work Schedule (may vary to meet business needs): Monday~Friday, 7.5 hours per day (37.5 hours per week) as a hybrid employee with the ability to travel to various California locations onsite.
We reward great work with great benefits, including but not limited to: Medical, Dental, Vision, Paid Time-Off (PTO), Paid Holidays, 401(k), Short- &amp; Long-term Disability, Pension, Life, AD&amp;D, Flexible Spending Accounts (healthcare &amp; dependent care), Commuter Transit, Tuition Assistance, and Employee Assistance Program (EAP).
 #LI-Hybrid

Sr. Member Services Specialist

<h3>Job Description</h3>
Description
Identify and resolve Member issues
 Cross –sell Credit Union products and services
 Support and provide superior service via phone, fax or email as a receiver and caller.
 Use questioning and listening skills that support effective telephone communication.
 Use an effective approach to handle special telephone tasks like call transfer, taking messages, call
backs, holds, interruptions, and unintentional disconnects.
 Understands the impact of attitude in handling calls professionally.
 Effectively deal with job stress, angry callers, and upset members.
 Use the most appropriate way to communicate with different behavior types on the telephone.
 Apply the elements of building positive rapport with different types of members over the phone.
 Apply the proper telephone etiquette to satisfy various member situations.
 Apply appropriate actions to effectively control a telephone call.
 Identify voice skills and how to enhance a good telephone presentation.
 Meets commitments to members.
 Contact members as necessary.
 Assist with sales calls for new deposit / loan business
 Quote saving rates
 Display Time flexibility towards shifts as per work requirements.
 Meet all goals as defined in the individual’s performance appraisal.
 Processes non-cash teller transactions such as transfers, withdrawals, loan payments, etc.
Skills
financial services, Call Center, Customer Services, Banking, Teller
Additional Skills &amp; Qualifications
-Bilingual Spanish 
-2 years of call center experience
-High School Diploma 
-Financial Services or Insurance Industry Experience is a plus 
Disqualifiers will include: No HS Diploma No Call Center Experience, no Finance or banking experience
Pay and Benefits
The pay range for this position is $19.00 - $19.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
 • Medical, dental &amp; vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life &amp; AD&amp;D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a hybrid position in Miramar,FL.
Application Deadline
This position is anticipated to close on Sep 4, 2025.
h4&gt;About TEKsystems:\n\n
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. 
\n\n
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
\n\nAbout TEKsystems and TEKsystems Global Services \n\n
We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
\n\n
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Bilingual Member Services Specialist

<h3>Job Description</h3>
Job Description
About Us
One Medical is a primary care solution challenging the industry status quo by making quality care more affordable, accessible and enjoyable. But this isn't your average doctor's office. We're on a mission to transform healthcare, which means improving the experience for everyone involved - from patients and providers to employers and health networks. Our seamless in-office and 24/7 virtual care services, on-site labs, and programs for preventive care, chronic care management, common illnesses and mental health concerns have been delighting people for the past fifteen years.
In February 2023 we marked a milestone when One Medical joined Amazon. Together, we look to deliver exceptional health care to more consumers, employers, care team members, and health networks to achieve better health outcomes. As we continue to grow and seek to impact more lives, we're building a diverse, driven and empathetic team, while working hard to cultivate an environment where everyone can thrive.
The Opportunity
Launch your healthcare career as a Lab Services Specialist/ Member Support Specialist Trainee at One Medical! No phlebotomy/medical assistant experience required.
We're seeking motivated individuals ready to make a difference in patient care. In this exciting role, we provide full training in phlebotomy (blood drawing) and other clinical procedures. This is your opportunity to start a rewarding career in healthcare while developing new skills and making a direct impact on patient lives.
As a Lab Services Specialist/ Member Support Specialist Trainee at one of our offices, you'll provide exceptional care and support for our patients, while training to provide venipuncture and other clinical support services. With a strong drive for service and human connection, you will remove barriers to care. You will also be the first point of contact for our patients, the steward of our office space, and provide any other support as requested by the Practice Coordinator, Operations Manager, or providers.
You are a strong team player and use your innovative problem solving skills to tackle various tasks and challenges, while using empathy, focus, and compassion in all interactions with patients and team members. You apply tactful interpersonal skills during every interaction with your patients, at both the front desk and in the lab. You thrive in cultures that focus on feedback and growth, and are nimble in your approach to respond to the needs of the patients and team. If this sounds like you, we would love to connect.
What you'll likely work on from day one:
<ul>
<li>Use impeccable C-I-CARE (a framework containing the key elements of a great interaction and effective communication that we use with patients and each other) in all patient interactions and ensure a fluid and positive in-office experience through patient intake, same day schedule management, appropriate follow up scheduling, strong knowledge of billing and insurance, monitoring patient feedback and assisting with outreach as necessary</li>
<li>All front of house duties including check in/check out, insurance verification, printing/paperwork tasks, prepping tests, tasking to service level expectations etc.</li>
<li>Contribute to team development through rounding, attending team huddles, participating in team problem solving, supporting in office providers with ad hoc asks, etc. </li>
<li>Master our technology suite including but not limited to Slack, G-suite, Zoom, and our Electronic Medical Record System 1Life, in order to interact with team members and patients and complete daily work</li>
<li>Perform opening and closing duties/daily office upkeep as required, including maintaining the look and feel of both patient and employee facing spaces, restocking supplies, and organization</li>
<li>Successful completion of One Medical clinical training and state required education and/or certifications within first six months of employment (One Medical sponsored)</li>
<li>Willingness to obtain Basic Life Support (BLS) certification within 60 days of hire based on guidelines within a specific metropolitan statistical area (One Medical sponsored)</li>
</ul>
What you'll likely work on in the future:
Upon successful completion of One Medical clinical training and state required education and/or certifications your responsibilities and compensation will scale to that of our Lab Services Specialist/ Member Support Specialist role.
<ul>
<li>Provide best in class venipuncture services on a population ranging from pediatrics to geriatrics</li>
<li>Perform and assist with extended scope duties such as, but not limited to non-blood specimen collection, EKGs/ECGs, vitals, ear lavages, vaccines, PPD tests, and swabs</li>
<li>Maintain high standards of in-office care through proper specimen labeling, handling and processing, inventory upkeep, and tool sterilization </li>
<li>Continue to care for our members beyond the lab room by answering patient messages, following up on lab cases and assisting our providers and virtual medical team with clerical duties such as, but not limited to medical record and consult review, billing inquiries, and DOH reporting</li>
</ul>
These responsibilities are intended to describe the general nature and level of work being performed by personnel assigned to this job classification. They are not to be construed as an exhaustive list of job duties performed by personnel in this classification. Other job related duties may be assigned by management.
What you'll need:
<ul>
<li>At least 1 year of experience in high touch customer or patient facing roles </li>
<li>Strong customer service skills, including ability to establish and maintain effective customer relationships and deliver customer-centric solutions</li>
<li>Strong written and verbal communication skills </li>
<li>A High School Diploma or equivalent </li>
<li>Proficiency in computer technology such as typing, navigating the internet and using multiple software systems simultaneously</li>
<li>Experience working on collaborative, diverse, multi-disciplinary teams (additional experience with remote teams a plus) </li>
<li>A proven ability to display confidence and instill trust with patients while delivering individualized, human-centered, customer-focused care </li>
<li>A proven track record of persisting through change, consistently stepping up to take action on challenges, and learning quickly and effectively when faced with new situations or tasks</li>
</ul>
Competitive salary on day one: starts at $22.75 per hour based on a full time schedule. 
Competitive salary upon successful completion of One Medical clinical training and state required education and/or certifications within first six months of employment (One Medical sponsored): starts at $24.00 per hour based on a full time schedule. 
This is a full time role (40 hrs/week) located in Renton, WA with 8 hr shifts generally taking place on Mondays through Friday between the hours of 8am and 5pm. 
One Medical offers a robust benefits package designed to aid your health and wellness. All regular team members working 24+ hours per week and their dependents are eligible for benefits starting on the team member's date of hire:
Taking care of you today
<ul>
<li>Paid sabbatical for every five years of service</li>
<li>Free One Medical memberships for yourself, your friends and family</li>
<li>Employee Assistance Program - Free confidential services for team members who need help with stress, anxiety, financial planning, and legal issues</li>
<li>Competitive Medical, Dental and Vision plans</li>
<li>Pre-Tax commuter benefits</li>
<li>PTO cash outs - Option to cash out up to 40 accrued hours per year</li>
</ul>
Protecting your future for you and your family
<ul>
<li>401K match</li>
<li>Credit towards emergency childcare</li>
<li>Company paid maternity and paternity leave</li>
<li>Paid Life Insurance - One Medical pays 100% of the cost of Basic Life Insurance</li>
<li>Disability insurance - One Medical pays 100% of the cost of Short Term and Long Term Disability Insurance</li>
</ul>
In addition to the comprehensive benefits package outlined above, practicing clinicians also receive
<ul>
<li>Malpractice Insurance - Malpractice fees to insure your practice at One Medical is covered 100%.</li>
<li>UpToDate Subscription - An evidence-based clinical research tool</li>
<li>Continuing Medical Education (CME) - Receive an annual stipend for continuing medical education</li>
<li>Rounds - Providers end patient care one hour early each week to participate in this shared learning experience</li>
<li>Discounted rate to attend One Medical's Annual REAL primary care conference</li>
</ul>
One Medical is an equal opportunity employer, and we encourage qualified applicants of every background, ability, and life experience to contact us about appropriate employment opportunities. One Medical participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Please refer to the E-Verification Poster and Right to Work Poster for additional information.

Lab Services Specialist/ Member Support Specialist Trainee

<h3>Job Description</h3>
Job Description
About Us
One Medical is a primary care solution challenging the industry status quo by making quality care more affordable, accessible and enjoyable. But this isn't your average doctor's office. We're on a mission to transform healthcare, which means improving the experience for everyone involved - from patients and providers to employers and health networks. Our seamless in-office and 24/7 virtual care services, on-site labs, and programs for preventive care, chronic care management, common illnesses and mental health concerns have been delighting people for the past fifteen years.
In February 2023 we marked a milestone when One Medical joined Amazon. Together, we look to deliver exceptional health care to more consumers, employers, care team members, and health networks to achieve better health outcomes. As we continue to grow and seek to impact more lives, we're building a diverse, driven and empathetic team, while working hard to cultivate an environment where everyone can thrive.
The Opportunity
As a One Medical Lab Services Specialist/Member Support Specialist at one of our offices, you'll provide an exceptional experience for our patients and help them accomplish an important part of their care journey by providing venipuncture as well as other clinical support services. You will be an ambassador for patients, with a mastery of human connection and a strong drive for service. You will remove barriers to care, resulting in a truly exceptional in-office patient experience. You are the steward of the space and ensure the look and feel of the office lobby are on brand with the One Medical experience. You will be the first point of contact for our patients, as well as provide any other support as requested by the Practice Coordinator, Operations Manager, or providers.
You are a strong team player and use your innovative problem solving skills to tackle various tasks and challenges. You combine excellent specimen collection technique with tactful interpersonal skills during every interaction with your patients, at both the front desk and in the lab. You have a strong grasp of verbal and written communication. You are able to identify opportunities and deliver on customer-centric solutions while using empathy, focus, and compassion in all interactions with patients and teammates. You bring self-awareness to your daily work to utilize your strengths and develop your areas of opportunity. You thrive in cultures that focus on feedback and growth and are nimble in their approach to respond to the needs of the patients and team. You have an unwavering drive to help and serve others and create amazing moments for our members and teammates. If this sounds like you, we would love to connect.
What you'll likely work on:
<ul>
<li>Use impeccable C-I-CARE (a framework containing the key elements of a great interaction and effective communication that we use with patients and each other) in all patient interactions, both clinical and administrative, and ensure a fluid and positive in-office experience through patient intake, same day schedule management, appropriate follow up scheduling, strong knowledge of billing and insurance, monitoring patient feedback and assisting with outreach as necessary</li>
<li>Provide best in class venipuncture services on a population ranging from pediatrics to geriatrics, depending on the office location</li>
<li>Perform and assist with extended scope duties such as, but not limited to non-blood specimen collection, EKGs/ECGs, vitals, ear lavages, vaccines, PPD tests, and swabs</li>
<li>Maintain high standards of in-office care through proper specimen labeling, handling and processing, inventory upkeep, and tool sterilization</li>
<li>Continue to care for our members beyond the lab room by answering patient messages, following up on lab cases and assisting our providers and virtual medical team with clerical duties such as, but not limited to biometric screening forms, medical record and consult review, billing inquiries, and DOH reporting</li>
<li>All front of house duties including check in/check out, insurance verification, printing/paperwork tasks, prepping tests, tasking to service level expectations etc</li>
<li>Contribute to team development through rounding, attending team huddles, participating in team problem solving, supporting in office providers with ad hoc asks, etc. </li>
<li>Perform opening and closing duties/daily office upkeep as required, including maintaining the look and feel of both patient and employee facing spaces, restocking supplies, and organization</li>
<li>Master our technology suite including, but not limited to Slack, G-suite, Zoom, Circulation, RingCentral, and our Electronic Medical Record System, in order to interact with team members and complete daily work</li>
</ul>
These responsibilities are intended to describe the general nature and level of work being performed by personnel assigned to this job classification. They are not to be construed as an exhaustive list of job duties performed by personnel in this classification. Other job related duties may be assigned by management.
What you'll need:
<ul>
<li>At least 6 months of relevant experience as a Medical Assistant or Phlebotomist outside of a training/externship environment</li>
<li>An active phlebotomy certification to practice in CA </li>
<li>Strong customer service skills, including ability to establish and maintain effective customer relationships and deliver customer-centric solutions</li>
<li>Strong written and verbal communication skills </li>
<li>A High School Diploma or equivalent </li>
<li>Proficiency in computer technology such as typing, navigating the internet and using multiple software systems simultaneously</li>
<li>Experience working on collaborative, diverse, multi-disciplinary teams (additional experience with remote teams a plus) </li>
<li>A proven ability to display confidence and instill trust during the collection process while delivering individualized, human-centered, customer-focused care </li>
<li>A proven track record of persisting through change, consistently stepping up to take action on challenges, and learning quickly and effectively when faced with new situations or tasks</li>
</ul>
One Medical is committed to fair and equitable compensation practices
The range for this role is $25.25 to $27.25 per hour based on a standard full-time schedule. Total compensation packages may be based on factors unique to particular candidates, such as skill sets, depth of experience, and work location. The total compensation package for this position may also include benefits. For more information, visit <a href="https://www.onemedical.com/careers/" target="_blank">https://www.onemedical.com/careers/</a>
This is a full time role (40 hrs/week) with 8 hr shifts generally taking place between 7.30am and 6.30pm in San Francisco. 
One Medical offers a robust benefits package designed to aid your health and wellness. All regular team members working 24+ hours per week and their dependents are eligible for benefits starting on the team member's date of hire:
Taking care of you today
<ul>
<li>Paid sabbatical for every five years of service</li>
<li>Free One Medical memberships for yourself, your friends and family</li>
<li>Employee Assistance Program - Free confidential services for team members who need help with stress, anxiety, financial planning, and legal issues</li>
<li>Competitive Medical, Dental and Vision plans</li>
<li>Pre-Tax commuter benefits</li>
<li>PTO cash outs - Option to cash out up to 40 accrued hours per year</li>
</ul>
Protecting your future for you and your family
<ul>
<li>401K match</li>
<li>Credit towards emergency childcare</li>
<li>Company paid maternity and paternity leave</li>
<li>Paid Life Insurance - One Medical pays 100% of the cost of Basic Life Insurance</li>
<li>Disability insurance - One Medical pays 100% of the cost of Short Term and Long Term Disability Insurance</li>
</ul>
In addition to the comprehensive benefits package outlined above, practicing clinicians also receive
<ul>
<li>Malpractice Insurance - Malpractice fees to insure your practice at One Medical is covered 100%.</li>
<li>UpToDate Subscription - An evidence-based clinical research tool</li>
<li>Continuing Medical Education (CME) - Receive an annual stipend for continuing medical education</li>
<li>Rounds - Providers end patient care one hour early each week to participate in this shared learning experience</li>
<li>Discounted rate to attend One Medical's Annual REAL primary care conference</li>
</ul>
One Medical is an equal opportunity employer, and we encourage qualified applicants of every background, ability, and life experience to contact us about appropriate employment opportunities. One Medical participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Please refer to the E-Verification Poster and Right to Work Poster for additional information.

Lab Services Specialist/Member Support Specialist

<h3>Job Description</h3>
Job Description
Job Description:
LegalMatch is looking for a detail-oriented Member Services Operations Specialist to support our Sales and Billing Departments. This person will perform well in a fast-paced environment with accuracy and confidence. This position is an administrative role where they will assist in finalizing the sales and customer service support functions. This is not a call center position. 
LegalMatch offers a unique environment where your ideas are always appreciated and your contributions make an important difference. All of our employees enjoy the ability to make an immediate impact, learn new things and partake in a high-energy, vibrant working environment with extremely accomplished people. 
Responsibilities: 
<ul>
<li>Tracking and updating the status of applications, writing contracts and other documents based on existing templates, obtaining records of discipline from bar associations and courts. </li>
<li>General bookkeeping duties ranging from adding and applying invoices, account reconciliation, verification of monthly collections spreadsheets, etc. </li>
<li>Updating of all process steps in our CRM database. </li>
<li>Daily interface with our Sales and Customer Services departments. </li>
<li>Responsible for updating our Sales department in relation to policies and procedures. </li>
<li>Updating multiple spreadsheets relating to order changes, collections, and member services. </li>
<li>Additional projects as needed.</li>
</ul>
Qualifications:
<ul>
<li>Previous experience as a Billing/Administrative Assistant (1+ yrs)</li>
<li>Experience in Microsoft Office (Word &amp; Excel).</li>
<li>Ability to multi-task and prioritize in a deadline-oriented environment. </li>
<li>Quickbooks would be a plus. </li>
</ul>
Perks:
<ul>
<li>Beautiful high-rise view overlooking the mountains, Aces ballpark, and downtown Reno.</li>
<li>Easily accessible for public transportation.</li>
<li>On-site coffee shop and restaurant.</li>
<li>Free on-site Gym.</li>
<li>Parties/Luncheons held every other week. Enjoy Free snacks, breakfasts, lunches, and company-wide parties</li>
<li>Open concept office with sit-to-stand desks. </li>
<li>Business casual dress code. We encourage creativity and we are tattoo/piercing and non-traditional hair color friendly.</li>
</ul>
Benefits:
<ul>
<li>Health, Dental, and Vision Insurance</li>
<li>Life insurance</li>
<li>Paid Time Off</li>
</ul>
Schedule:
<ul>
<li>8 hour shifts</li>
<li>Monday to Friday, Day Shift</li>
<li>No nights, No weekends</li>
</ul>

Member Services Operations Specialist

<h3>Job Description</h3>
Job Description
A-Line Staffing is seeking a motivated and detail-oriented Medicare Member Services Specialist. This role offers career growth, a supportive work environment, and full-time hours (40+ per week).
If interested in this Medicare Member Services Specialist position APPLY NOW for IMMEDIATE consideration
Brittney Blackman | <a href="mailto:bblackman@alinestaffing.com" target="_blank">bblackman@alinestaffing.com</a> | text 5867107970
Medicare Member Services Specialist | Details and Compensation:
<ul>
<li>Location: Akron OH 44305 – 100% On-site</li>
<li>Payrate: $18/hr</li>
<li>Required Availability: Monday–Friday, 8:30 AM – 4:30 PM</li>
</ul>
Medicare Member Services Specialist | Summary and Highlights:
The Medicare Member Services Specialist willserve as a vital link between Medicare Advantage members and their health plan. This role is focused on outreach, retention, and enrollment changes—keeping customer satisfaction and compliance top of mind. Seeking a strong communicator with a passion for helping others!
<ul>
<li>This position is a contract assignment with potential to hire on permanently based upon attendance, performance, and business needs</li>
<li>Benefits are available to full-time employees after 90 days of employment and include health, optical, dental, life, and short-term disability insurance</li>
<li>A 401(k) with a company match is available for full-time employees with 1 year of service on our eligibility dates</li>
</ul>
Medicare Member Services Specialist | Responsibilities:
<ul>
<li>Conduct outbound calls to Medicare members at risk of disenrollment or recently enrolled, using compliance-approved scripts.</li>
<li>Assist members in completing Medicare Advantage plan changes and tracking related data.</li>
<li>Document all communications and activities in the call management system.</li>
<li>Support internal teams with outreach events and plan benefit presentations as needed.</li>
<li>Follow up on incomplete applications, assist members with obtaining Part B coverage, and provide benefit education.</li>
<li>Maintain current knowledge of CMS guidelines and Medicaid programs, including MyCare Ohio.</li>
<li>Deliver exceptional internal and external customer service in a professional and respectful manner.</li>
</ul>
Medicare Member Services Specialist | Requirements:
<ul>
<li>Education: Bachelor’s degree preferred or equivalent combination of education and/or experience.</li>
<li>Attendance: Commitment to mandatory attendance during the first 90 days.</li>
<li>Previous experience in customer service, especially in a Medicare/health insurance setting, required.</li>
<li>Familiarity with CMS rules, plan designs, and benefits is a plus.</li>
<li>Valid driver’s license.</li>
<li>Must be flexible and able to adjust work hours as needed.</li>
<li>Must maintain confidentiality of member and business information.</li>
<li>Basic proficiency in Microsoft Word, Excel, and Outlook required.</li>
<li>Experience using MACESS, MARx, and Amisys systems is a bonus (training provided)</li>
</ul>
Take the Next Step!
Join a company that values your growth and contributions. If you’re interested in the Medicare Member Services Specialist role apply now or contact us for immediate consideration!
Brittney Blackman | <a href="mailto:bblackman@alinestaffing.com" target="_blank">bblackman@alinestaffing.com</a> | text 5867107970

Medicare Member Services Specialist

<h3>Job Description</h3>
Job Description
Member Services Specialist Contract: 6 Months (chance for hire) Remote Full Time
 HEAVY PHONE WORK
JOB START 10.06.2025
MUST BE AVAILABLE FOR EQUIPMENT SET UP 10.01 AND 10.02
PAY RATE: $18 The Member Services Specialist is responsible for interacting with Prime members, pharmacies and doctors' offices by providing support and assistance with order processing and general account benefit inquiries. Responsibilities: • Investigate and resolve member inquiries in a timely manner or escalate to appropriate team member • Adhere to and reinforce Prime and departmental standard operating procedures and training guidelines specific to HIPAA • Other duties as assigned Receive incoming calls or emails from members, pharmacies, doctor's offices about requests for information on medication and benefits Education &amp; Experience • High School Diploma or GED is required • 1 year of customer service experience • Must be eligible to work in the United States without need for work visa or residency sponsorship Must be eligible to work in the United States without the need for work visa or residency sponsorship. Additional Qualifications: • Has suitable home office (i.e. chair, desk, internet, etc.) that meet Prime required standards (if work from home position) • Strong PC Skills with ability to navigate multiple software systems simultaneously • Strong communication skills with focus on professional demeanor and empathy • Ability to multitask Preferred Qualifications: • Contact Center experience • Some college coursework • CPhT certification • Fluency in another language (Spanish) • Pharmacy Benefit Management or other Healthcare experience • Work from home (remote) experience (where applicable) Physical Demands: • Ability to sit 6 or more hours per day • Occasionally required to stand, walk and stoop, kneel, and crouch • Ability to work a flexible schedule including evenings, weekends, holiday
Company DescriptionBased in Eagan, MN. C4 Technical Services has been a national provider of contingent workforce solutions since 2003. Women and Minority owned – NMSDC Certified Offices in MN (Corporate), TX, CA 
<h3>Company Description</h3>
Based in Eagan, MN. C4 Technical Services has been a national provider of contingent workforce solutions since 2003.\r\nWomen and Minority owned – NMSDC Certified\r\nOffices in MN (Corporate), TX, CA

13,337 Member Services Specialist Jobs