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<h3>Job Description</h3>
Job DescriptionSalary: $15.85 - $21.88 
Reports To:Customer Support Manager Status:Hourly/Non-Exempt
Hours:M-Th 8:00 5:00 pm; Fri 8:00 4:00 pm (40 hours per week) Supervisory Role:None
Position Pay Range:$15.85 - $21.88
Benefits include:Medical, Dental, Vision, 401k with 5% company match, Paid Hours Off accrual of 3 weeks the first year starts immediately, 7 Paid Holidays, FSA, Group Discounts, Life &amp; LTD, EAP
Position Will Remain Open Until Filled
 
 
We dont fill positions, we hire individuals
 
Our culture is important and ensuring we have the right staff is critical. We encourage employee growth, provide learning opportunities, and often promote from within. Are you dependable, empathetic, and have an excellent work ethic? If so, you might be a good fit for us!
 
About Healthcare Management
Healthcare Management (HCM) was formed in 1992 by a group of rural hospitals and healthcare organizations. This innovative and collaborative group of providers sought to take control of their bad debt collections and improve how accounts were collected in their communities. Their first step was to purchase A-1 Collection Agency and subsequently formed AR Services in 2001 to provide extended business office services. Today HCM is owned and governed by 20 rural hospitals and healthcare organizations in Colorado and Utah and provides services to over 150 clients.
 
Position Summary
Customer Support is responsible for engaging with customers and clients on behalf of AR Services and A-1 Collection Agency. This position supports clients by processing new business and resolving discrepancies / answering questions. This position also assists other internal departments with client and account related questions. The responsibilities encompass any client that utilize our services.
 
Essential Responsibilities:
<ul>
<li>Process all new placements in ARS and A-1 systems. Notify clients of issues with accounts on new placements.</li>
<li>PBX phone operator, distribute voicemails to proper department within HCM</li>
<li>Assists walk in consumers with payments.</li>
<li>Open and close office.</li>
<li>Extract process to roll accounts from ARS to A-1.</li>
<li>ARS and A-1 mail returns.</li>
<li>Daily/Weekly Client return and comment files.</li>
<li>Flip agencies in client systems.</li>
</ul>
<ul>
<li>Receives and processes client requests by email or client line and follows up and ensures requests are completed to client satisfaction in a timely manner.</li>
<li>Responds to internal requests for client source information using a variety of software applications and electronic health information systems.</li>
<li>Assists in administrative functions as needed.</li>
<li>Collaborates and coordinates with other departments within WHA &amp; HCM to ensure delivery of phenomenal programs and services to members.</li>
</ul>
 
Knowledge, Skills and Requirements
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
 
Education/Experience
Associates degree (A.A.) or equivalent from a two-year college or technical school; or six months to one-year related experience and/or training; or equivalent of education and experience.
 
Computer Skills
To perform this job successfully, and individual should have knowledge of word processing software; spreadsheet software; internet software; client health information systems; Account/collection systems and contact management systems.
 
Language Ability
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organizations.
 
Math Ability
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.
Reasoning Ability
Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
 
Competencies:
To perform the job successfully, an individual should demonstrate the following competencies:
 
<ul>
<li>Analytical - Collects and researches data.</li>
<li>Attendance/Punctuality - Is consistently at work on time; ensures work responsibilities are covered when absent; arrives at meetings and appointments on time.</li>
<li>Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; soliciting customer feedback to improve services; Responds to requests for service and assistance; Meets commitments.</li>
<li>Ethics - Treats people with respect; Keeps commitments; inspires the trust of others; Works with integrity and ethically; Upholds organizational values.</li>
<li>Oral Communication - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; responds to requests for services and assistance; Meets commitments.</li>
<li>Organizational Support - Follows policies and procedures; Completes administrative tasks correctly and on time; Supports organization's goals and values.</li>
<li>Problem Solving - Identifies and resolves problems in a timely manner; Works well in a group problem solving situations; Uses reason even when dealing with emotional topics.</li>
<li>Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.</li>
<li>Teamwork - Balances team and individual responsibilities; Puts success of team above own interests.</li>
<li>Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Presents numerical data effectively; Able to read and interpret written information.</li>
</ul>

Customer Support Representative

<h3>Job Description</h3>
Job Description
Purpose: Quadax’s Application Support Representatives provide tier-2 technical support to client &amp; internal end-users of the RCS division’s revenue cycle applications (e.g., HARP, PAS, etc.), managing within the ServiceNow incident management platform. Representatives perform proactive monitoring of key automated processes, further administering key application configurations/setups in support of new client implementations and customary management of existing. Representatives will regularly collaborate with various internal teams, including tier-1 support representative, Client Engagement and Application Development.
Key Responsibilities:
<ul>
<li>Perform tasks associated with administration of client application databases including builds and maintenance</li>
<li>Liaison between Systems Development and Clients/Client Services</li>
<li>Apply application parameter and master file updates as requested by Client Service Representatives</li>
<li>Complete Mass Processing requests</li>
<li>Follow and maintain application administration process instructions</li>
<li>Create and maintain user setup forms/templates for application parameter and master files</li>
<li>Perform tasks associated with RCS Support Center</li>
<li>User setup, registration approval and troubleshooting</li>
<li>Patient website and online credit card processing setup and support</li>
<li>Product and Applications break-fix triage, troubleshooting, and resolution communication</li>
<li>Applications Training</li>
<li>Electronic data interface file/insurance claim monitoring</li>
<li>Research remittance loading errors and unverified remits to determine corrective action requirements</li>
<li>Assistance with reporting requests</li>
<li>Perform SQL server queries for capturing data that is used for reporting and mass processing</li>
<li>Testing for HARP, PAS, Help Desk, Secure Portal, credit card payment portal/gateway updates</li>
<li>Implementation and support of Print and Mail services</li>
<li>Customer support of Decision Intelligence services/applications</li>
<li>Support and troubleshooting of various electronic eligibility/insurance discovery services and API’s</li>
<li>Advisor to Account Executives and Project Managers in need of information pertaining to database/software functionality</li>
<li>Manage Unclaimed Funds and Annual Purge processing for active clients.</li>
</ul>
Education/Experience:
<ul>
<li>Associate or bachelor’s degree in healthcare or business information technology/management or equivalent experience</li>
<li>Understanding of software applications and related database structure, file systems and administrative concepts</li>
<li>Detail-oriented with strong organizational and multi-tasking skills</li>
<li>Knowledge of medical billing and experience with medical billing software preferred</li>
<li>Strong interpersonal and communication skills</li>
<li>Experience in customer service and/or software support</li>
<li>Proficient in Microsoft Office applications</li>
<li>Knowledge of medical billing and/or experience with medical billing software preferred</li>
</ul>

RCS Application Support Representative

<h3>Job Description</h3>
Job Description
Midspire Inc, a dynamic sales and customer acquisitions firm in Naperville, is looking for highly motivated individuals to join our team as Internet Sales Support Representatives. This Internet Sales Support Representative role is an exceptional entry-level opportunity for those ready to gain hands-on experience in the telecommunications industry, develop powerful technical support and sales enablement skills, and build a rewarding career by supporting the growth of essential internet services.
As an Internet Sales Support Representative, you'll be on the front lines, providing crucial assistance to both our sales team and direct customers regarding internet services. Through comprehensive, hands-on training, you'll become an expert in various internet technologies, service plans, and common connectivity solutions. Your role will involve directly addressing inquiries, clarifying technical details, troubleshooting basic issues, and ensuring a seamless experience that empowers customers to choose and enjoy reliable internet service.
Key Responsibilities of the Internet Sales Support Representative
<ul>
<li>Serve as a primary direct contact for customers and businesses for inquiries specifically related to internet services</li>
<li>Provide essential pre-sales technical support and detailed product information directly to potential customers and post sales support in clarifying internet service specifics</li>
<li>Clarify internet service details, coverage availability, compatibility requirements, and benefits to ensure customers make informed decisions</li>
<li>Actively listen to customer concerns regarding internet connectivity or service, accurately diagnose basic issues, and deliver empathetic, solution-focused resolutions</li>
<li>Qualify leads for internet sales by assessing customer needs and technical feasibility</li>
<li>Collaborate directly with the sales team to ensure a smooth customer journey from initial interest to activated internet service</li>
<li>Process documentation related to internet service sign-ups, upgrades, or downgrades, ensuring accuracy and compliance</li>
<li>Proactively identify opportunities to support sales efforts through effective problem-solving, clear information sharing, and ensuring customer confidence in internet services.</li>
</ul>
Qualifications of the Internet Sales Support Representative
<ul>
<li>Relevant experience in direct customer service, technical support, retail, or other direct customer-facing roles where problem-solving was key.&nbsp;</li>
<li>Strong verbal communication and interpersonal skills with the ability to establish rapport and articulate information clearly</li>
<li>Proven active listening abilities and an empathetic approach to accurately assess and recommend solutions for customer needs related to internet services.</li>
<li>Demonstrated ability to problem-solve effectively&nbsp;</li>
<li>Maintains professionalism, patience, and composure in high-pressure or challenging situations&nbsp;</li>
<li>Exhibits a proactive, customer-first attitude with a strong focus on driving satisfaction and supporting sales success.</li>
</ul>
#LI-OnSite

Internet Sales Support Representative

<h3>Job Description</h3>
Job Description
Location: Hybrid and on-site at Riverview Center, Menands, NY US Citizenship Required NOTE: It is required that candidates live near or in drivable range to the office location at 150 Broadway in Menands. ****There is at least 4x a month in office policy in place now**** JOB TITLE – CUSTOMER SERVICE SPECIALIST II Seize your opportunity to make a personal impact as a Customer Service Specialist II supporting the New York State Department of Health Medicaid Management Information System (MMIS) program. GDIT is your place to make meaningful contributions to challenging projects and grow a rewarding career. You will be answering inbound phone calls from Medicaid Providers for billing or enrollment. These calls are not scripted; there is knowledge to be learned to understand and help the providers with their Medicaid claims. HOW A CUSTOMER SERVICE SPECIALIST II WILL MAKE AN IMPACT Takes and processes transactions by telephone, internet and correspondence from customers and representatives Enters and maintains database records of customer profiles and prepares and maintains status reports Acts as liaison for customers Maintains knowledge of company products and customer service processes WHAT YOU’LL NEED TO SUCCEED: Education: High School Diploma or GED Required Experience: 2+ years of customer service experience Required Technical Skills: Strong Microsoft Office skills (Word, Excel, PowerPoint) Required Skills and Abilities: Strong telephone and verbal communication skills Customer focus and adaptability to different personality types Ability to multi-task and manage time effectively

Customer Support Representative-Medicaid

<h3>Job Description</h3>
Job Description
Customer Support Representative Portuguese (Bilingual)
Location: Johnston, IA (Onsite Monday-Thursday, Remote Fridays) Schedule: 8-hour shift within a 7AM6PM CST window, Monday through Friday
Summary:
We are seeking a bilingual Customer Support Representative fluent in both Portuguese and English to join a fast-paced Technical Support Center team. In this role, you will provide exceptional customer service and technical support for agriculture-related software and hardware products. You will serve as a trusted frontline resource for dealers and customers, ensuring high-quality solutions, clear communication, and an excellent user experience across multiple support channels.
This is a contingent role with long-term opportunities to gain valuable experience in agriculture technology and customer service. Ideal for someone passionate about helping others, solving problems, and contributing to a collaborative, high-performance team.
Key Responsibilities:
<ul>
<li>Deliver responsive and knowledgeable technical support via phone, email, and chat.</li>
<li>Assist customers and dealers with software, hardware, and connectivity-related questions for a wide range of agriculture support platforms and devices.</li>
<li>Document all customer interactions in the case management system with accuracy and attention to detail.</li>
<li>Contribute to the creation and maintenance of internal and external support resources, including online FAQs and troubleshooting guides.</li>
<li>Participate in ongoing training to stay up to date on new products and technologies.</li>
<li>Support occasional off-shift hours, holidays, and overtime based on business needs.</li>
</ul>
Qualifications:
Required:
<ul>
<li>Bilingual fluency in Portuguese and English (verbal and written)</li>
<li>Previous experience in a customer support or service role</li>
<li>Strong communication and interpersonal skills</li>
<li>Ability to troubleshoot software, connectivity, and user issues effectively</li>
<li>Proficiency with Microsoft Office and other standard computer applications</li>
<li>Willingness to work a rotating schedule and participate in initial onsite training</li>
</ul>
Preferred:
<ul>
<li>Experience or familiarity with agriculture operations or precision farming</li>
<li>Technical aptitude with mobile apps, GPS systems, or ag tech platforms</li>
<li>Knowledge of dealer/distributor support channels</li>
<li>Bachelors degree in Agriculture, Business, IT, Engineering, or a related field</li>
</ul>
Additional Information:
<ul>
<li>Paid training provided (approximately 6 weeks) on first shift (8AM4:30PM CST).</li>
<li>Full productivity typically reached within 34 months.</li>
<li>Retention bonuses and performance-based pay increases available at 6, 12, and 24 months.</li>
<li>Opportunities for local field visits to enhance product knowledge and training.</li>
<li>Contingent employees are eligible to apply for full-time opportunities internally.</li>
</ul>
How to Apply:
If you are passionate about customer support, fluent in Portuguese and English, and ready to be part of a dynamic team, we want to hear from you! Apply now to join a forward-thinking support center focused on innovation, service, and long-term success.

Customer Support Representative - Portuguese (Bilingual)

<h3>Job Description</h3>
 BHE GT&amp;S JOB DESCRIPTION BHE GT&amp;S has an exciting opportunity as a Technical Specialist I, Technical Specialist 2 or Sr Technical Specialist at our Western Area Headquarters in Delmont, PA. RESPONSIBILITIES Technical Specialist I: • Provide technical support to Operations to promote quality and efficient compression operations • Understand and interpret compressor performance curves and determine if a more efficient practice is available • Provide technical support to Technicians, Specialists, Engine Mechanics, and Contractors to ensure proper assembly and ensure maintenance policies and procedures are being adhered to during equipment installation and maintenance processes • Support system hardware and software for real time horsepower systems, high pressure fuel systems, auto balance systems, other control systems, emission control systems, and communication systems related to reciprocating engines/compressors and auxiliary generators • Provide technical support to operations on reciprocating gas engines (including auxiliary generators) and compressors during maintenance, repairs, troubleshooting, and failure investigation activities • Develop, standardize, and maintain technical documentation, drawings, work procedures, installation procedures, and training manuals • Develop and conduct training classes as required • Support Project Teams, Operations, and other Engineering Groups on the development, review, and interpretation of pulsation and vibration studies as they pertain to Compressor Stations • Provide support in the engineering, construction, installation, startup, and commissioning of natural gas reciprocating engines/compressors and electric driven reciprocating compressors • Manage multiple issues, projects, and initiatives within area of responsibility • Support Engineering and Operations in the completion of annual projects • Lead all aspects of capital projects to include developing and managing the budget, opening the project, placing the project in service, closing the project, developing the work scope, selecting contractors, working with Supply Chain as needed for contractor bidding, developing and managing the schedule, and providing technical support • Represent company as a member of external technical committees and organizations, including involvement as company representative at industry meetings and conferences (GMRC &amp; PRCI) as requested by leadership Technical Specialist II: In addition to the responsibilities listed for Technical Specialist I, the Technical Specialist II will: • Serve at the intermediate and fully proficient level in the Technical Specialist series • Be distinguished from the Technical Specialist I by increased complexity in the application of technical and engineering skills and knowledge Sr Technical Specialist: In addition to the responsibilities listed for Technical Specialist II, the Sr Technical Specialist will: • Serve as the top progression level in the Technical Specialist series • Be distinguished from the Technical Specialist 2 by the increased complexity in the application of technical and engineering skills and knowledge QUALIFICATIONS Technical Specialist I: 0-2+ years of relevant experience and competencies in applicable discipline. Basic knowledge of engineering principles, theories, and practices. Ability to learn and successfully apply basic knowledge, techniques, skills, and modern tools of mathematics, science, engineering, and technology to solve broadly-defined engineering problems appropriate to the discipline. Ability to learn and design systems, components, or processes meeting specified needs for broadly-defined engineering problems appropriate to the discipline. effective oral, written, and graphical communication skills required, including basic technical writing skills. Ability to conduct standard tests, measurements, and experiments. Ability to function as a member on a technical team. Organizational skills. Ability to prioritize and manage multiple tasks. Basic knowledge of computers, keyboarding skills, and the use of Microsoft Office programs and applicable software programs. Demonstrates questioning attitude, problem solving, analytical, and abstract thinking skills. Technical Specialist II: In addition to the qualifications listed for the Technical Specialist I, the Sr Technical Specialist will possess the following: 
<ul>
<li>3+ years of relevant experience and demonstrated competencies in applicable discipline.</li>
<li>Knowledge of engineering principles, theories and practices.</li>
<li>Ability to identify and use appropriate technical literature.</li>
<li>Ability to analyze and interpret results to improve processes.</li>
<li>Ability to function effectively independently and as a member on a technical team. </li>
<li>Organizational and project management skills.</li>
<li>Proficient personal computer skills, including knowledge of applicable software programs.</li>
</ul>
 Sr. Technical Specialist: In addition to the qualifications listed for the Technical Specialist II, the Sr Technical Specialist will possess the following: 
<ul>
<li>5+ years of relevant experience and demonstrated competencies in applicable discipline.</li>
<li>In-depth knowledge of engineering principles, theories, and practices.</li>
<li>Ability to apply knowledge, techniques, skills, and modern tools of mathematics, science, engineering, and technology to solve broadly-defined engineering problems appropriate to the discipline.</li>
<li>Ability to design systems, components, or processes meeting specified needs for broadly-defined engineering problems appropriate to the discipline</li>
</ul>
 Education Bachelor (Typically four years of related, progressive work experience would be needed for candidates applying for this position who do not possess a bachelor's degree.) Preferred Degree Biology, Chemistry, Computer Engineering, Engineering, Engineering Technology, Mathematics, or Physics. ABOUT THE TEAM BHE GT&amp;S is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or religious creed, age, national origin, ancestry, citizenship status (except as required by law), gender (including gender identity and expression), sex (including pregnancy), sexual orientation, genetic information, physical or mental disability, veteran or military status, familial or parental status, marital status or any other category protected by applicable local, state or U.S. federal law. Employees must be able to perform the essential functions of the position, with or without an accommodation. JOB INFO Job Identification 10002819 Job Category Engineering Posting Date 2025-06-17 Apply Before 2025-07-07T15:59:00+00:00 Job Schedule Full time Locations 6814 ROUTE 22, WEST, Delmont, PA, 15626, US Relocation Assistance Available for this position dependent upon eligibility requirements Business Eastern Gas Transmission and Storage, Inc. 
Compensation details: 68300-122000
 
PI5ead0c8cf50a-25405-37956336

Technical Specialist I/Technical Specialist 2/Sr Technical Specialist

<h3>Job Description</h3>
Job Description
Linder Industrial Machinery Company is recognized as one of the nation's premier heavy equipment dealers providing quality new, used and rental equipment across 27 branch locations in Florida, Georgia, Virginia, South Carolina, and North Carolina. Linder's commitment to delivering superior industrial machinery solutions is shared by our leading equipment partners such as Komatsu, BOMAG, Deutz Fahr, Atlas, Konecranes, Mantsinen, Superior Brooms, Terramac, and many more.
 
Job Summary:
Expand Linder’s presence in assigned territory, providing product support to customers, and increase product support revenue. Promote Linder’s “all makes” products and demonstrate by actions that the PSR and Linder are solutions providers.
 
Responsibilities:
• Increase Parts and Service Sales opportunities in assigned territory in order to grow revenue, including consumables and commodities, service repairs, and undercarriage
• Prepare and present Parts and Service quotations for customers
• Conduct after-sales visit
• Complete and present Komtrax and Warranty certificates, complete 90 -day revisit, discuss and sign up customers for electronic part ordering
• Acquire customer information to build comprehensive data base to include machine lists, customer contacts, influencers, and Parts and Service purchasers - all information to reside in CRM
• Conduct routine machine visits completing 50-point walk around inspection and present to customers
• Promote current Parts and Service marketing and sales programs to include New, Used , and All Makes opportunities
• Develop and maintain partnerships with internal customers (Service, Parts, and Sales)
• Maintain DAILY call reports on CRM
• Develop strong working relationship with mainline salesperson in assigned territory to form a strong supp ort team for customers
• Other tasks as requested by manager
 
Education/Experience/Skills:
• Associate degree (AA) or equivalent from two-year college, technical school, or equivalent combination of education and experience
• Proficient computer skills
• Skilled in developing inter-personal relationships
• General knowledge of maintenance, repair, parts department functions, sales, and customer needs
• Mechanical aptitude and experience in heavy equipment industry required
• Excellent verbal and written communication skills
 
 
 
 
Linder Industrial Machinery Company is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Product Support Representative- PSR

<h3>Job Description</h3>
Job DescriptionWho We Are:
From Georgia. For Georgia. Since 1914 Yancey Bros. Co. has proudly served as the authorized Caterpillar equipment dealer for Georgia, providing our customers with the highest quality sales, parts and service. From Caterpillar heavy and compact construction equipment to on-highway trucks, we remain committed to learning more about our customers, offering equipment and support to keep up with their changing needs. This all starts with our greatest asset…our employees.
What You Will Be Doing:
As the Product Support Sales Representative (PSSR) you will cover an assigned territory establishing and maintaining customer relationships that focus on winning both immediate service needs, and long term maintenance agreements. The PSSR ensures quality customer service activities designed to enhance sales volume and excel in customer satisfaction.
Primary Responsibilities:
<ul>
<li>Provides constant support of Product Support Manager’s leadership and direction</li>
<li>Increase service sales and market share with all customers in assigned territory</li>
<li>Initial exclusive territory - Athens, Ga. </li>
<li>Maintains current customer and prospect list for assigned territory</li>
<li>Coordinates regular customer visits and follow-up</li>
<li>Perform site audits, technical reviews of customer equipment, and prepare service related proposals</li>
<li>Market customer service agreements (CSA’s)</li>
<li>Maintains customer call lists, opportunity pipeline and equipment lists in SalesLink</li>
<li>Promotes external and internal customer relations and good will by investigating customer concerns, researching and providing justification material when required, and communicating those findings promptly to all concerned</li>
<li>Informs Product Support Manager of new customer service opportunities</li>
<li>Advises the Product Support Manager and other appropriate parties of any significant active or potential customer concerns</li>
<li>Consistently maintains positive, productive and mature work ethics</li>
<li>Provide backup to service team as needed, including occasional after hours or vacation coverage responsibility</li>
<li>Works with various vendors to solicit parts or services required to support any proposed service activity</li>
<li>Maintains up to date maintenance contract pricing</li>
</ul>
Additional Responsibilities:
<ul>
<li>Participate in required safety program and work in a safe manner.</li>
<li>Additional duties as assigned by manager.</li>
</ul>
Who We Are Looking For:
To be successful in this position you should have prior experience in the heavy equipment industry. This could include as a Diesel Technician, Sales Representative or Service Coordinator. Prior sales experience would be preferred, along with excellent analytical, organization and communication skills. 
Education/Experience:
<ul>
<li>Must have a high school diploma or equivalent experience</li>
</ul>
Required Qualifications/Skills:
<ul>
<li>Excellent analytical, organization, and communication skills.</li>
<li>Employee may be required to submit to customer security requirements including but not limited to additional background checks, drug tests, and provide additional identification</li>
<li>Must have a valid class C Georgia driver’s license and clean driving history</li>
<li>Physically able to operate equipment as well as climb under and on for inspections</li>
<li>Work in extreme weather conditions, around loud noises and other conditions that will require appropriate Personal Protection Equipment to be used.</li>
</ul>
Preferred Qualifications/Skills:
<ul>
<li>Specific industry experienced desired or an equivalent college degree</li>
<li>Prior sales experience preferred</li>
</ul>
Values:
At Yancey Bros. Co, we are always looking to add people to our team who share our core values:
<ul>
<li>Safety: We value the lives and health of our team and customers above all else.</li>
<li>Integrity: We are ethical and trustworthy, demonstrate respect for others, and communicate truthfully and promptly.</li>
<li>Teamwork: We work as one across our organization for the benefit of our customers.</li>
<li>Excellence: We strive to be the best, continuously improving our customers’ experience and the solutions we provide.</li>
<li>Sense of Urgency: We respond quickly to customer needs and hold ourselves accountable for results.</li>
</ul>
Ideal candidates will demonstrate the following values:
<ul>
<li>Acting in a safe manner</li>
<li>Exhibiting honesty and integrity</li>
<li>Acting in a fair and ethical manner</li>
<li>Team mentality</li>
<li>Delivering quality results</li>
<li>Embraces change / improvement</li>
<li>Exhibiting superior customer service skills</li>
<li>Exhibiting pride and ownership</li>
<li>Working with a sense of urgency</li>
<li>Exhibiting a winning attitude </li>
</ul>
What We Offer:
Yancey Bros Co offers a full benefits package that includes aggressive compensation levels, technician tool allowances, full medical, vision and dental coverage, employee wellness programs, paid vacations and more.
Competitive Pay Structure
<ul>
<li>Competitive Pay</li>
<li>Individual Bonus Opportunities Available</li>
<li>Technician Tool Allowance</li>
<li>401k Plan Strong Company Match</li>
<li>Employee Profit Sharing</li>
<li>Financial Wellness Coaching</li>
</ul>
Employee Wellness Program
<ul>
<li>Medical, Vision, Dental Insurance</li>
<li>Prescription Drug Coverage</li>
<li>Flexible Spending Accounts</li>
<li>Short &amp; Long Term Disability</li>
<li>Group Life Insurance</li>
</ul>
Personal Time Off
<ul>
<li>Paid Holidays</li>
<li>Paid Sick Leave </li>
</ul>
Career Development
<ul>
<li>Tuition Reimbursement</li>
<li>Ongoing Training </li>
<li>Advancement Opportunities</li>
</ul>

Product Support Sales Representative

<h3>Job Description</h3>
We’re seeking a Senior Technical Artist who thrives at the intersection of artistic vision and technical execution. If you’re passionate about bringing game designers’ ideas to life, crafting stunning in-engine effects, and pushing the boundaries of what’s possible in Unity, this role is for you.
 
You’ll be a key creative force, translating artistic direction into immersive real-time visuals using Unity’s powerful toolset. From shader magic to particle wizardry, you’ll help shape the visual identity of our games while ensuring performance and polish across platforms.
 
Key Responsibilities
Creative Vision &amp; Visual Realization
· Collaborate closely with game designers and art directors to interpret and realize creative vision through technical artistry.
· Prototype and implement dynamic visual effects that enhance gameplay, mood, and storytelling.
· Act as a visual problem-solver, finding elegant technical solutions to artistic challenges.
 
In-Engine Effects &amp; Visual Fidelity
· Design and implement real-time VFX using Unity’s Visual Effect Graph, Particle System, and Shader Graph.
· Create stylized and realistic effects such as explosions, weather, magic, UI flourishes, and environmental ambiance.
· Develop and optimize custom shaders for 2D and 3D assets, balancing beauty and performance.
 
3D Rigging &amp; Animation Support
· Build and maintain rigs for 3D characters and props, including IK/FK systems, blend shapes, and physics-based rigs.
· Support integration of skeletal and sprite-based animations, including Spine and Unity’s animation systems.
· Collaborate with animators to ensure smooth transitions, expressive movement, and runtime performance.
 
Optimization &amp; Performance
· Work with artists to provide optimized 2D assets and 3D assets for real-time performance.
· Work with engineers to profile and debug rendering, memory, and performance issues using tools like Unity Profiler, and GPU analyzers.
· Balance visual quality and performance, ensuring the best experience across various hardware specifications.
 
Collaboration &amp; Technical Support
· Act as a technical bridge between art, design, and engineering teams to align creative vision with technical feasibility.
· Troubleshoot shader, lighting, and rendering issues in both 2D and 3D environments.
· Provide technical guidance to artists and designers on best practices for sprite management, UI rendering, and 3D asset optimization.
· Stay updated on new Unity features and industry trends to enhance team workflows and improve project efficiency.
 
This is an on site role based at our studio in Reno, Las Vegas. Team members are expected to be in the office to support collaboration and studio culture. Flexibility and will be moving to hybrid once we launch!
 
Qualifications
Required
· 5–7 years of experience as a Technical Artist with at least one shipped Unity title.
· Proven ability to translate creative vision into technical execution.
· Expert-level proficiency in Unity, including VFX Graph, Shader Graph, and custom tooling.
· Strong experience with shader development, particle systems, and real-time effects.
· Solid understanding of 3D rigging, animation systems, and character pipelines.
· Proficiency in C# for editor scripting and workflow automation.
· Familiarity with 2D/3D asset pipelines and DCC tools (e.g., Blender, Maya, Photoshop).
· Experience optimizing GPU, CPU, and memory performance for real-time applications.
 
Preferred Qualifications
· Experience developing for low-end or mobile devices.
· Background in casino or casual game development with shipped products.
 
Education
· A degree in Art, Animation, Game Development, Interactive Media, or a related field.
· Equivalent experience in lieu of a degree may be considered.
 
Physical Requirements
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, stand, walk, bend, use hands, operate a computer, and have specific vision abilities to include close and distance vision, and ability to adjust focus working with computer and business equipment.
 
Work Conditions
The work conditions are representative and typical of similar jobs in comparable organizations.
 
Light &amp; Wonder and its affiliates (collectively, L&amp;W) are engaged in highly regulated gaming businesses. As a result, certain L&amp;W employees may, among other things, be required to obtain a gaming or other license(s), undergo background investigations or security checks, or meet certain standards dictated by law, regulation or contracts. In order to ensure L&amp;W complies with its regulatory and contractual commitments, as a condition to hiring and continuing to employ its employees, L&amp;W requires all of its employees to meet those requirements that are necessary to fulfill their individual roles. As a prerequisite to employment with L&amp;W (to the extent permitted by law), you shall be asked to consent to L&amp;W conducting a due diligence/background investigation on you. 
 
This job description should not be interpreted as all-inclusive; it is intended to identify major responsibilities and requirements of the job. The employee in this position may be requested to perform other job-related tasks and responsibilities than those stated above. 
 
Light &amp; Wonder is an Equal Opportunity Employer and does not discriminate against applicants due to race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. If you’d like more information about your equal employment opportunity rights as an applicant under the law, please click here for EEOC Poster.

Senior Technical Artist

<h3>Job Description</h3>
Job DescriptionSalary: $45 Hourly 
About AmeriPharma
AmeriPharma is a rapidly growing healthcare company where you will have the opportunity to contribute to our joint success on a daily basis. We value new ideas, creativity, and productivity. We like people who are passionate about their roles and people who like to grow and change as the company evolves.
 
AmeriPharmas Benefits
<ul>
<li>Full benefits package including medical, dental, vision, life that fits your lifestyle and goals</li>
<li>Great pay and general compensation structures</li>
<li>Employee assistance program to assist with mental health, legal questions, financial counseling etc.</li>
<li>Comprehensive PTO and sick leave options</li>
<li>401k program</li>
<li>Plenty of opportunities for growth and advancement</li>
<li>Company sponsored outings and team-building events</li>
<li>Casual Fridays</li>
</ul>
 
Job Summary 
We are seeking a detail-oriented and experienced Technical Writer to join our team. The ideal candidate will be responsible for creating, updating, and maintaining high-quality documentation that effectively supports our users, systems, and internal processes. The role requirescollaboration with cross-functional teams, including developers, product managers, engineers,and customer support, to ensure the accuracy and clarity of all documentation.If you have a knack for communicating complex information in a clear and concise manner andhave a strong technical background, we encourage you to apply! 
 
Schedule Details
<ul>
<li>Location: Hybrid, Laguna Hills, CA.</li>
<li>Hours: Monday-Friday, 9:00 AM - 5:30 PM</li>
</ul>
 
Duties and Responsibilities
<ul>
<li>Develop Documentation: Create and maintain a variety of documentation, including but not limited to user guides, FAQs, process flow documentation, technical manuals, software release notes, how-to guides, and system integration documentation. </li>
<li>Collaborate with Teams: Work closely with subject matter experts (SMEs), developers, engineers, product owners, and other stakeholders to gather accurate and comprehensive information.</li>
</ul>
<ul>
<li>Analyze &amp; Simplify Information: Translate complex technical information into user-friendly, clear, and concise documentation tailored to the appropriate audience (technical or non-technical).</li>
</ul>
<ul>
<li>Review &amp; Edit Documentation: Ensure all documentation is accurate, well-organized, grammatically correct, and adheres to brand and style guidelines.</li>
</ul>
<ul>
<li>Maintain Documentation Repository: Establish and manage an accessible and updated document library, ensuring version control and ease of retrieval.</li>
</ul>
<ul>
<li>Stay Updated: Continuously update documentation in line with system updates, process changes, and software enhancements.</li>
</ul>
<ul>
<li>Assist Internal Training: Support the creation of training materials and assist in training teams on how to utilize tools, systems, and processes effectively.</li>
</ul>
<ul>
<li>Adopt Tools &amp; Technologies: Utilize modern documentation tools, software, and systems (e.g., Wikis, Markdown, Confluence, MadCap Flare, or similar platforms) to enhance work efficiency and output quality.</li>
</ul>
 
Required Skills &amp; Qualifications Education:
<ul>
<li>Bachelor's degree in Technical Writing, Communications, English, Computer Science, or a related field, or equivalent work experience.</li>
</ul>
 Experience:
<ul>
<li>Proven experience as a Technical Writer, Documentation Specialist, or similar role.</li>
</ul>
<ul>
<li>Experience working with technical teams and writing user-focused documentation.</li>
</ul>
 
Technical Skills:
<ul>
<li>Proficiency with documentation tools such as Microsoft Office Suite, Adobe Acrobat, Confluence, MadCap Flare, or similar platforms.</li>
</ul>
<ul>
<li>Basic understanding of technology, IT systems, and/or software development processes (e.g., APIs, coding languages, system architecture).</li>
</ul>
 Core Competencies:
<ul>
<li>Strong ability to convey complex technical concepts in a clear and concise manner for non technical and technical users.</li>
<li>Exceptional organizational, time management, and multitasking skills.</li>
<li>Excellent written and verbal communication skills.</li>
<li>Familiarity with version control and collaborative tools like Git, JIRA, or similar is a plus.</li>
</ul>
 
Preferred Qualifications
<ul>
<li>Knowledge of UX writing principles or creating online help resources is an added advantage. </li>
<li>Familiarity with programming languages or database systems is a bonus (though not required).</li>
</ul>
 
Key Traits for Success 
<ul>
<li>Curiosity: A proactive learner with the ability to dive deeply into complex systems and terminology.</li>
</ul>
<ul>
<li>Attention to Detail: Relentless focus on creating error-free, polished materials.</li>
<li>Collaboration: Work well within cross-functional teams to achieve goals</li>
<li>Adaptability: Comfortable with fast-changing environments and technology.</li>
</ul>
 
AmeriPharmas Mission Statement
Our goal is to achieve superior clinical and economic outcomes while maintaining the utmost compassion and care for our patients. It is our joint and individual responsibility daily to demonstrate to outpatients, prescribers, colleagues, and others that We Care!
 
Physical Requirements
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is continuously required to sit and talk or hear. The employee is occasionally required to stand; walk; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; and stoop, kneel, crouch or crawl. The employee must regularly lift and/or move up to 20 pounds and occasionally lift/or move up to 30 pounds. Specific vision abilities required by this job include close vision, peripheral vision, depth perception and the ability to adjust focus.
 
EEO Statement
The above statements are intended to describe the work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The duties and responsibilities of this position are subject to change and other duties may be assigned or removed at any time. AmeriPharma values diversity in its workforce and is proud to be an AAP/EEO employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, age, protected veteran status, or based on disability or any other legally protected class.

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