<h3>Job Description</h3>
Create a healthier, brighter future for pets, pet parents and people!
If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you.
Our core values capture that spirit as we work to improve lives by doing what’s right for pets, people and our planet.
<ul>
<li>We love all pets like our own</li>
<li>We’re the future of the pet industry</li>
<li>We’re here to improve lives</li>
<li>We drive outstanding results together</li>
<li>We’re welcome as we are</li>
</ul>
Petco is a category-defining health and wellness company focused on improving the lives of pets, pet parents and Petco partners. We are 29,000 strong and operate 1,500+ pet care centers in the U.S., Mexico and Puerto Rico, including 250+ Vetco Total Care hospitals, hundreds of preventive care clinics and eight distribution centers. We’re focused on purpose-driven work, and strongly believe what’s good for pets, people and our planet is good for Petco.
Position Overview
The General Manager is responsible for leading through Petco’s vision of “Healthier Pets. Happier People. Better World.” in order to develop a high-performing team that consistently delivers top-line sales growth while maintaining a focus on the welfare, health, and proper care of all animals. The GM leads a team Pet Care Center managers, leaders and partners and is accountable for all aspects of managing a single Pet Care Center. The General Manager drives their business through a focus on people (talent acquisition, training, and development), performance (guest service, sales, and expense control), and process (standard operating procedures and policies), which will result in overall profitability. This position requires a passion for pets, ability to inspire and lead a team, focus on process excellence, a drive for results.
Position Responsibilities 
The GM regularly exercises discretion and independent judgment as they execute all Pet Care Center activity to create the best possible partner, guest, and pet experience. As a leader of people &amp; pet care, the GM should execute all tasks skillfully and consistently. To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions.
People 
<ul>
<li>Build a team that embodies the Petco brand by delivering exceptional service and driving guest loyalty.</li>
<li>Attract, hire, and retain a diverse team of top talent.</li>
<li>Train, coach, and develop leaders and hourly Pet Care Center partners in all areas and functions required to run the store efficiently and to Petco standards, including the effective rollout selling models.</li>
<li>Create a professional environment that inspires and encourages the growth and engagement of partners.</li>
<li>Lead and implement a positive culture of teamwork, inclusion and collaborate by working alongside the team, establishing priorities, and provide clear direction.</li>
<li>Ensure quick and courteous service to all Petco guests by helping partners determine the guest’s needs and by sharing product knowledge with partners to enable them to suggest the appropriate solutions to meet the customer’s needs.</li>
<li>Responsible for all partner performance management in the Pet Care Center.</li>
<li>Demonstrate and support a continuous improvement and growth mindset.</li>
</ul>
Performance 
<ul>
<li>Meet or exceed goals related to totals Pet Care Center sales, profitability, and operational excellence.</li>
<li>Schedule and adjust labor hours &amp; payroll to maximize productivity, achieve sales &amp; payroll goals, and complete workload.</li>
<li>Review and interpret financial and operational reporting regularly, including Pet Care Center visits and audit results.</li>
<li>Identify underperforming metrics and develop strategies that leverage Petco programs, tools, and resources to improve and grow the business.</li>
<li>Market the Pet Care Center and its products, oversee planning of on site and community events, such as adoptions, school visits and other local promotions and animal-welfare events.</li>
</ul>
Process 
<ul>
<li>Ensures the proper health, appearance, welfare, and proper handling of all animals.</li>
<li>Ensures merchandise is properly priced, displayed and stocked according to inventory levels appropriate for the store; make merchandising decisions with consideration of visual standards, special ad set-up and monthly ad planner guidelines, adjusting these as necessary to best implement in each individual store.</li>
<li>Completes and submits accounting, inventory management and payroll paperwork in a timely manner; ensures all expenses are maintained within budgeted levels.</li>
<li>Maintains the Pet Care Center's appearance adheres to Petco operational standards and safety procedures.</li>
<li>Protect Petco pets &amp; merchandise and minimize loss by ensuring all Pet Care Center standards and operating procedures are met, including workplace safety, inventory control, and loss prevention.</li>
<li>Ensures Pet Care Center is opened/closed in accordance with policies and procedures, especially those relating to safety and security.</li>
<li>Responsible to maintain the Pet Care Center’s professional image, appearance, and cleanliness.</li>
</ul>
Other Essential Duties 
<ul>
<li>MODEL INSPIRING LEADERSHIP.&nbsp; Model leadership and selling behaviors to Pet Care Center partners and associates. Provide proactive leadership to maintain a positive business climate that motivates Pet Care Center teams in alignment with our company goals.&nbsp; Serve as an effective advocate for change and growth.</li>
</ul>
<ul>
<li>PROMOTE SAFETY. Ensure Petco policies, procedures and safety standards are closely observed and executed, and all new policies and procedures are properly implemented in the Pet Care Center.&nbsp; Bottom line, the safety of partners, guests and pets is our #1 priority.</li>
</ul>
<ul>
<li>FOSTER A COLLABORATIVE CULTURE.&nbsp; Establish and promote a culture that encourages partners to seek and formulate ideas and opportunities that increase efficiency and that improve guest engagement, guest satisfaction and company image. Ensure a culture that values and promotes teamwork.</li>
</ul>
<ul>
<li>PRIORITIZE TALENT DEVELOPMENT. Ensure a strong talent bench with partners who can successfully execute the company’s plans, meet objectives, and manage an engaged workforce.&nbsp; Ensure continuation of excellence in Petco’s partners through developmental programs and leadership opportunities. Actively pursue the development of bench strength through internal training and external recruitment.</li>
</ul>
<ul>
<li>ENGAGE AND BE PRESENT. Represent Petco’s brand and image at a high level through strong culture and positive leadership.&nbsp; Lead our team in a way that is committed to high standards within a fun working environment.</li>
</ul>
Education and Experience
<ul>
<li>In addition to a high school diploma or its equivalent (GED), an applicant must be able to demonstrate proficiency in the areas of basic business &amp; finance acumen, analysis and problem-solving skills, and high focus on people development &amp; guest service.</li>
<li>Excellence in communication and computer skills are also required.</li>
<li>Three or more years of management experience or the equivalent is required, while previous retail management experience is preferred.</li>
<li>A working knowledge of general business practices is highly desirable, as are strong organizational skills.</li>
<li>A qualified applicant will possess an aptitude for demonstrating strong customer service and the ability to instruct others. In addition to having a professional appearance and demeanor, the applicant must also demonstrate a keen and genuine interest in all kinds of animals.</li>
<li>Must be licensed to operate a motor vehicle. Completion of specific PETCO Management Achievement Program Modules as well as internal management roles may be required for internal candidates.</li>
</ul>
#LI-LF2
Supervisory Responsibility
The General Manager directly supervises a team of leaders and is responsible for all Pet Care Center partners including services.
Work Environment
The majority of job duties are conducted indoors, although occasional merchandise stocking, customer carry-outs, and bank deposits will require that an employee leave the Pet Care Center briefly. Because this position requires bending, kneeling, moving merchandise (up to 50 pounds, as necessary) and standing for long periods of time, there may be risk of injury resulting from failure to follow safety precautions and procedures. A limited amount of travel will be required.
Contacts 
This position has continuous contact with the general public at the Pet Care Center and at Pet Care Center -related events, and regular contact and exchange of information with other departments in the field, Distribution Centers, and at the Support Centers.&nbsp; Contact outside of PETCO may be required in order to coordinate merchandise returns, ordering parts, Pet Care Center repairs, coordination of vaccination clinics, Pet Care Center events, vendor meetings, etc.
#PetcoGM
For a more detailed overview of Petco Total Rewards, including health and financial benefits, 401K, incentives, and PTO - see <a href="https://careers.petco.com/us/en/key-benefits" target="_blank">https://careers.petco.com/us/en/key-benefits</a>
Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification.
To translate this webpage to Spanish or other languages on your internet browser, click the translate button to the right of your browser address bar. Additional instructions can be found here: Google Chrome Help .
Para traducir esta página web al español u otros idiomas en su navegador de Internet, haga clic en el botón de traducción a la derecha de la barra de direcciones de su navegador. Puede encontrar instrucciones adicionales aquí: Google Chrome Ayuda.

Store General Manager - Topsham, Maine

<h3>Job Description</h3>
Create a healthier, brighter future for pets, pet parents and people!
If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you.
Our core values capture that spirit as we work to improve lives by doing what’s right for pets, people and our planet.
<ul>
<li>We love all pets like our own</li>
<li>We’re the future of the pet industry</li>
<li>We’re here to improve lives</li>
<li>We drive outstanding results together</li>
<li>We’re welcome as we are</li>
</ul>
Petco is a category-defining health and wellness company focused on improving the lives of pets, pet parents and Petco partners. We are 29,000 strong and operate 1,500+ pet care centers in the U.S., Mexico and Puerto Rico, including 250+ Vetco Total Care hospitals, hundreds of preventive care clinics and eight distribution centers. We’re focused on purpose-driven work, and strongly believe what’s good for pets, people and our planet is good for Petco.
Position Overview
The General Manager is responsible for leading through Petco’s vision of “Healthier Pets. Happier People. Better World.” in order to develop a high-performing team that consistently delivers top-line sales growth while maintaining a focus on the welfare, health, and proper care of all animals. The GM leads a team Pet Care Center managers, leaders and partners and is accountable for all aspects of managing a single Pet Care Center. The General Manager drives their business through a focus on people (talent acquisition, training, and development), performance (guest service, sales, and expense control), and process (standard operating procedures and policies), which will result in overall profitability. This position requires a passion for pets, ability to inspire and lead a team, focus on process excellence, a drive for results.
Position Responsibilities 
The GM regularly exercises discretion and independent judgment as they execute all Pet Care Center activity to create the best possible partner, guest, and pet experience. As a leader of people &amp; pet care, the GM should execute all tasks skillfully and consistently. To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions.
People 
<ul>
<li>Build a team that embodies the Petco brand by delivering exceptional service and driving guest loyalty.</li>
<li>Attract, hire, and retain a diverse team of top talent.</li>
<li>Train, coach, and develop leaders and hourly Pet Care Center partners in all areas and functions required to run the store efficiently and to Petco standards, including the effective rollout selling models.</li>
<li>Create a professional environment that inspires and encourages the growth and engagement of partners.</li>
<li>Lead and implement a positive culture of teamwork, inclusion and collaborate by working alongside the team, establishing priorities, and provide clear direction.</li>
<li>Ensure quick and courteous service to all Petco guests by helping partners determine the guest’s needs and by sharing product knowledge with partners to enable them to suggest the appropriate solutions to meet the customer’s needs.</li>
<li>Responsible for all partner performance management in the Pet Care Center.</li>
<li>Demonstrate and support a continuous improvement and growth mindset.</li>
</ul>
Performance 
<ul>
<li>Meet or exceed goals related to totals Pet Care Center sales, profitability, and operational excellence.</li>
<li>Schedule and adjust labor hours &amp; payroll to maximize productivity, achieve sales &amp; payroll goals, and complete workload.</li>
<li>Review and interpret financial and operational reporting regularly, including Pet Care Center visits and audit results.</li>
<li>Identify underperforming metrics and develop strategies that leverage Petco programs, tools, and resources to improve and grow the business.</li>
<li>Market the Pet Care Center and its products, oversee planning of on site and community events, such as adoptions, school visits and other local promotions and animal-welfare events.</li>
</ul>
Process 
<ul>
<li>Ensures the proper health, appearance, welfare, and proper handling of all animals.</li>
<li>Ensures merchandise is properly priced, displayed and stocked according to inventory levels appropriate for the store; make merchandising decisions with consideration of visual standards, special ad set-up and monthly ad planner guidelines, adjusting these as necessary to best implement in each individual store.</li>
<li>Completes and submits accounting, inventory management and payroll paperwork in a timely manner; ensures all expenses are maintained within budgeted levels.</li>
<li>Maintains the Pet Care Center's appearance adheres to Petco operational standards and safety procedures.</li>
<li>Protect Petco pets &amp; merchandise and minimize loss by ensuring all Pet Care Center standards and operating procedures are met, including workplace safety, inventory control, and loss prevention.</li>
<li>Ensures Pet Care Center is opened/closed in accordance with policies and procedures, especially those relating to safety and security.</li>
<li>Responsible to maintain the Pet Care Center’s professional image, appearance, and cleanliness.</li>
</ul>
#LI-MV1
Other Essential Duties 
<ul>
<li>MODEL INSPIRING LEADERSHIP.&nbsp; Model leadership and selling behaviors to Pet Care Center partners and associates. Provide proactive leadership to maintain a positive business climate that motivates Pet Care Center teams in alignment with our company goals.&nbsp; Serve as an effective advocate for change and growth.</li>
</ul>
<ul>
<li>PROMOTE SAFETY. Ensure Petco policies, procedures and safety standards are closely observed and executed, and all new policies and procedures are properly implemented in the Pet Care Center.&nbsp; Bottom line, the safety of partners, guests and pets is our #1 priority.</li>
</ul>
<ul>
<li>FOSTER A COLLABORATIVE CULTURE.&nbsp; Establish and promote a culture that encourages partners to seek and formulate ideas and opportunities that increase efficiency and that improve guest engagement, guest satisfaction and company image. Ensure a culture that values and promotes teamwork.</li>
</ul>
<ul>
<li>PRIORITIZE TALENT DEVELOPMENT. Ensure a strong talent bench with partners who can successfully execute the company’s plans, meet objectives, and manage an engaged workforce.&nbsp; Ensure continuation of excellence in Petco’s partners through developmental programs and leadership opportunities. Actively pursue the development of bench strength through internal training and external recruitment.</li>
</ul>
<ul>
<li>ENGAGE AND BE PRESENT. Represent Petco’s brand and image at a high level through strong culture and positive leadership.&nbsp; Lead our team in a way that is committed to high standards within a fun working environment.</li>
</ul>
Education and Experience
<ul>
<li>In addition to a high school diploma or its equivalent (GED), an applicant must be able to demonstrate proficiency in the areas of basic business &amp; finance acumen, analysis and problem-solving skills, and high focus on people development &amp; guest service.</li>
<li>Excellence in communication and computer skills are also required.</li>
<li>Three or more years of management experience or the equivalent is required, while previous retail management experience is preferred.</li>
<li>A working knowledge of general business practices is highly desirable, as are strong organizational skills.</li>
<li>A qualified applicant will possess an aptitude for demonstrating strong customer service and the ability to instruct others. In addition to having a professional appearance and demeanor, the applicant must also demonstrate a keen and genuine interest in all kinds of animals.</li>
<li>Must be licensed to operate a motor vehicle. Completion of specific PETCO Management Achievement Program Modules as well as internal management roles may be required for internal candidates.</li>
</ul>
Supervisory Responsibility
The General Manager directly supervises a team of leaders and is responsible for all Pet Care Center partners including services.
Work Environment
The majority of job duties are conducted indoors, although occasional merchandise stocking, customer carry-outs, and bank deposits will require that an employee leave the Pet Care Center briefly. Because this position requires bending, kneeling, moving merchandise (up to 50 pounds, as necessary) and standing for long periods of time, there may be risk of injury resulting from failure to follow safety precautions and procedures. A limited amount of travel will be required.
Contacts 
This position has continuous contact with the general public at the Pet Care Center and at Pet Care Center -related events, and regular contact and exchange of information with other departments in the field, Distribution Centers, and at the Support Centers.&nbsp; Contact outside of PETCO may be required in order to coordinate merchandise returns, ordering parts, Pet Care Center repairs, coordination of vaccination clinics, Pet Care Center events, vendor meetings, etc.
#PetcoGM
For a more detailed overview of Petco Total Rewards, including health and financial benefits, 401K, incentives, and PTO - see <a href="https://careers.petco.com/us/en/key-benefits" target="_blank">https://careers.petco.com/us/en/key-benefits</a>
Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification.
To translate this webpage to Spanish or other languages on your internet browser, click the translate button to the right of your browser address bar. Additional instructions can be found here: Google Chrome Help .
Para traducir esta página web al español u otros idiomas en su navegador de Internet, haga clic en el botón de traducción a la derecha de la barra de direcciones de su navegador. Puede encontrar instrucciones adicionales aquí: Google Chrome Ayuda.

Store General Manager - Moscow, ID

Store General Manager - Butte, MT

Store General Manager - Tupelo, MS

<h3>Job Description</h3>
Create a healthier, brighter future for pets, pet parents and people!
If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you.
Our core values capture that spirit as we work to improve lives by doing what’s right for pets, people and our planet.
<ul>
<li>We love all pets like our own</li>
<li>We’re the future of the pet industry</li>
<li>We’re here to improve lives</li>
<li>We drive outstanding results together</li>
<li>We’re welcome as we are</li>
</ul>
Petco is a category-defining health and wellness company focused on improving the lives of pets, pet parents and Petco partners. We are 29,000 strong and operate 1,500+ pet care centers in the U.S., Mexico and Puerto Rico, including 250+ Vetco Total Care hospitals, hundreds of preventive care clinics and eight distribution centers. We’re focused on purpose-driven work, and strongly believe what’s good for pets, people and our planet is good for Petco.
Position Overview
The General Manager is responsible for leading through Petco’s vision of “Healthier Pets. Happier People. Better World.” in order to develop a high-performing team that consistently delivers top-line sales growth while maintaining a focus on the welfare, health, and proper care of all animals. The GM leads a team Pet Care Center managers, leaders and partners and is accountable for all aspects of managing a single Pet Care Center. The General Manager drives their business through a focus on people (talent acquisition, training, and development), performance (guest service, sales, and expense control), and process (standard operating procedures and policies), which will result in overall profitability. This position requires a passion for pets, ability to inspire and lead a team, focus on process excellence, a drive for results.
Position Responsibilities 
The GM regularly exercises discretion and independent judgment as they execute all Pet Care Center activity to create the best possible partner, guest, and pet experience. As a leader of people &amp; pet care, the GM should execute all tasks skillfully and consistently. To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions.
People 
<ul>
<li>Build a team that embodies the Petco brand by delivering exceptional service and driving guest loyalty.</li>
<li>Attract, hire, and retain a diverse team of top talent.</li>
<li>Train, coach, and develop leaders and hourly Pet Care Center partners in all areas and functions required to run the store efficiently and to Petco standards, including the effective rollout selling models.</li>
<li>Create a professional environment that inspires and encourages the growth and engagement of partners.</li>
<li>Lead and implement a positive culture of teamwork, inclusion and collaborate by working alongside the team, establishing priorities, and provide clear direction.</li>
<li>Ensure quick and courteous service to all Petco guests by helping partners determine the guest’s needs and by sharing product knowledge with partners to enable them to suggest the appropriate solutions to meet the customer’s needs.</li>
<li>Responsible for all partner performance management in the Pet Care Center.</li>
<li>Demonstrate and support a continuous improvement and growth mindset.</li>
</ul>
Performance 
<ul>
<li>Meet or exceed goals related to totals Pet Care Center sales, profitability, and operational excellence.</li>
<li>Schedule and adjust labor hours &amp; payroll to maximize productivity, achieve sales &amp; payroll goals, and complete workload.</li>
<li>Review and interpret financial and operational reporting regularly, including Pet Care Center visits and audit results.</li>
<li>Identify underperforming metrics and develop strategies that leverage Petco programs, tools, and resources to improve and grow the business.</li>
<li>Market the Pet Care Center and its products, oversee planning of on site and community events, such as adoptions, school visits and other local promotions and animal-welfare events.</li>
</ul>
Process 
<ul>
<li>Ensures the proper health, appearance, welfare, and proper handling of all animals.</li>
<li>Ensures merchandise is properly priced, displayed and stocked according to inventory levels appropriate for the store; make merchandising decisions with consideration of visual standards, special ad set-up and monthly ad planner guidelines, adjusting these as necessary to best implement in each individual store.</li>
<li>Completes and submits accounting, inventory management and payroll paperwork in a timely manner; ensures all expenses are maintained within budgeted levels.</li>
<li>Maintains the Pet Care Center's appearance adheres to Petco operational standards and safety procedures.</li>
<li>Protect Petco pets &amp; merchandise and minimize loss by ensuring all Pet Care Center standards and operating procedures are met, including workplace safety, inventory control, and loss prevention.</li>
<li>Ensures Pet Care Center is opened/closed in accordance with policies and procedures, especially those relating to safety and security.</li>
<li>Responsible to maintain the Pet Care Center’s professional image, appearance, and cleanliness.</li>
</ul>
#LI-LF2
Other Essential Duties 
<ul>
<li>MODEL INSPIRING LEADERSHIP.&nbsp; Model leadership and selling behaviors to Pet Care Center partners and associates. Provide proactive leadership to maintain a positive business climate that motivates Pet Care Center teams in alignment with our company goals.&nbsp; Serve as an effective advocate for change and growth.</li>
</ul>
<ul>
<li>PROMOTE SAFETY. Ensure Petco policies, procedures and safety standards are closely observed and executed, and all new policies and procedures are properly implemented in the Pet Care Center.&nbsp; Bottom line, the safety of partners, guests and pets is our #1 priority.</li>
</ul>
<ul>
<li>FOSTER A COLLABORATIVE CULTURE.&nbsp; Establish and promote a culture that encourages partners to seek and formulate ideas and opportunities that increase efficiency and that improve guest engagement, guest satisfaction and company image. Ensure a culture that values and promotes teamwork.</li>
</ul>
<ul>
<li>PRIORITIZE TALENT DEVELOPMENT. Ensure a strong talent bench with partners who can successfully execute the company’s plans, meet objectives, and manage an engaged workforce.&nbsp; Ensure continuation of excellence in Petco’s partners through developmental programs and leadership opportunities. Actively pursue the development of bench strength through internal training and external recruitment.</li>
</ul>
<ul>
<li>ENGAGE AND BE PRESENT. Represent Petco’s brand and image at a high level through strong culture and positive leadership.&nbsp; Lead our team in a way that is committed to high standards within a fun working environment.</li>
</ul>
Education and Experience
<ul>
<li>In addition to a high school diploma or its equivalent (GED), an applicant must be able to demonstrate proficiency in the areas of basic business &amp; finance acumen, analysis and problem-solving skills, and high focus on people development &amp; guest service.</li>
<li>Excellence in communication and computer skills are also required.</li>
<li>Three or more years of management experience or the equivalent is required, while previous retail management experience is preferred.</li>
<li>A working knowledge of general business practices is highly desirable, as are strong organizational skills.</li>
<li>A qualified applicant will possess an aptitude for demonstrating strong customer service and the ability to instruct others. In addition to having a professional appearance and demeanor, the applicant must also demonstrate a keen and genuine interest in all kinds of animals.</li>
<li>Must be licensed to operate a motor vehicle. Completion of specific PETCO Management Achievement Program Modules as well as internal management roles may be required for internal candidates.</li>
</ul>
Supervisory Responsibility
The General Manager directly supervises a team of leaders and is responsible for all Pet Care Center partners including services.
Work Environment
The majority of job duties are conducted indoors, although occasional merchandise stocking, customer carry-outs, and bank deposits will require that an employee leave the Pet Care Center briefly. Because this position requires bending, kneeling, moving merchandise (up to 50 pounds, as necessary) and standing for long periods of time, there may be risk of injury resulting from failure to follow safety precautions and procedures. A limited amount of travel will be required.
Contacts 
This position has continuous contact with the general public at the Pet Care Center and at Pet Care Center -related events, and regular contact and exchange of information with other departments in the field, Distribution Centers, and at the Support Centers.&nbsp; Contact outside of PETCO may be required in order to coordinate merchandise returns, ordering parts, Pet Care Center repairs, coordination of vaccination clinics, Pet Care Center events, vendor meetings, etc.
#PetcoGM
For a more detailed overview of Petco Total Rewards, including health and financial benefits, 401K, incentives, and PTO - see <a href="https://careers.petco.com/us/en/key-benefits" target="_blank">https://careers.petco.com/us/en/key-benefits</a>
Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification.
To translate this webpage to Spanish or other languages on your internet browser, click the translate button to the right of your browser address bar. Additional instructions can be found here: Google Chrome Help .
Para traducir esta página web al español u otros idiomas en su navegador de Internet, haga clic en el botón de traducción a la derecha de la barra de direcciones de su navegador. Puede encontrar instrucciones adicionales aquí: Google Chrome Ayuda.

Store General Manager - Chambersburg, PA

<h3>Job Description</h3>
Create a healthier, brighter future for pets, pet parents and people!
If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you.
Our core values capture that spirit as we work to improve lives by doing what’s right for pets, people and our planet.
<ul>
<li>We love all pets like our own</li>
<li>We’re the future of the pet industry</li>
<li>We’re here to improve lives</li>
<li>We drive outstanding results together</li>
<li>We’re welcome as we are</li>
</ul>
Petco is a category-defining health and wellness company focused on improving the lives of pets, pet parents and Petco partners. We are 29,000 strong and operate 1,500+ pet care centers in the U.S., Mexico and Puerto Rico, including 250+ Vetco Total Care hospitals, hundreds of preventive care clinics and eight distribution centers. We’re focused on purpose-driven work, and strongly believe what’s good for pets, people and our planet is good for Petco.
Position Overview
The General Manager is responsible for leading through Petco’s vision of “Healthier Pets. Happier People. Better World.” in order to develop a high-performing team that consistently delivers top-line sales growth while maintaining a focus on the welfare, health, and proper care of all animals. The GM leads a team Pet Care Center managers, leaders and partners and is accountable for all aspects of managing a single Pet Care Center. The General Manager drives their business through a focus on people (talent acquisition, training, and development), performance (guest service, sales, and expense control), and process (standard operating procedures and policies), which will result in overall profitability. This position requires a passion for pets, ability to inspire and lead a team, focus on process excellence, a drive for results.
Position Responsibilities 
The GM regularly exercises discretion and independent judgment as they execute all Pet Care Center activity to create the best possible partner, guest, and pet experience. As a leader of people &amp; pet care, the GM should execute all tasks skillfully and consistently. To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions.
People 
<ul>
<li>Build a team that embodies the Petco brand by delivering exceptional service and driving guest loyalty.</li>
<li>Attract, hire, and retain a diverse team of top talent.</li>
<li>Train, coach, and develop leaders and hourly Pet Care Center partners in all areas and functions required to run the store efficiently and to Petco standards, including the effective rollout selling models.</li>
<li>Create a professional environment that inspires and encourages the growth and engagement of partners.</li>
<li>Lead and implement a positive culture of teamwork, inclusion and collaborate by working alongside the team, establishing priorities, and provide clear direction.</li>
<li>Ensure quick and courteous service to all Petco guests by helping partners determine the guest’s needs and by sharing product knowledge with partners to enable them to suggest the appropriate solutions to meet the customer’s needs.</li>
<li>Responsible for all partner performance management in the Pet Care Center.</li>
<li>Demonstrate and support a continuous improvement and growth mindset.</li>
</ul>
Performance 
<ul>
<li>Meet or exceed goals related to totals Pet Care Center sales, profitability, and operational excellence.</li>
<li>Schedule and adjust labor hours &amp; payroll to maximize productivity, achieve sales &amp; payroll goals, and complete workload.</li>
<li>Review and interpret financial and operational reporting regularly, including Pet Care Center visits and audit results.</li>
<li>Identify underperforming metrics and develop strategies that leverage Petco programs, tools, and resources to improve and grow the business.</li>
<li>Market the Pet Care Center and its products, oversee planning of on site and community events, such as adoptions, school visits and other local promotions and animal-welfare events.</li>
</ul>
Process 
<ul>
<li>Ensures the proper health, appearance, welfare, and proper handling of all animals.</li>
<li>Ensures merchandise is properly priced, displayed and stocked according to inventory levels appropriate for the store; make merchandising decisions with consideration of visual standards, special ad set-up and monthly ad planner guidelines, adjusting these as necessary to best implement in each individual store.</li>
<li>Completes and submits accounting, inventory management and payroll paperwork in a timely manner; ensures all expenses are maintained within budgeted levels.</li>
<li>Maintains the Pet Care Center's appearance adheres to Petco operational standards and safety procedures.</li>
<li>Protect Petco pets &amp; merchandise and minimize loss by ensuring all Pet Care Center standards and operating procedures are met, including workplace safety, inventory control, and loss prevention.</li>
<li>Ensures Pet Care Center is opened/closed in accordance with policies and procedures, especially those relating to safety and security.</li>
<li>Responsible to maintain the Pet Care Center’s professional image, appearance, and cleanliness.</li>
</ul>
Other Essential Duties 
<ul>
<li>MODEL INSPIRING LEADERSHIP.&nbsp; Model leadership and selling behaviors to Pet Care Center partners and associates. Provide proactive leadership to maintain a positive business climate that motivates Pet Care Center teams in alignment with our company goals.&nbsp; Serve as an effective advocate for change and growth.</li>
</ul>
<ul>
<li>PROMOTE SAFETY. Ensure Petco policies, procedures and safety standards are closely observed and executed, and all new policies and procedures are properly implemented in the Pet Care Center.&nbsp; Bottom line, the safety of partners, guests and pets is our #1 priority.</li>
</ul>
<ul>
<li>FOSTER A COLLABORATIVE CULTURE.&nbsp; Establish and promote a culture that encourages partners to seek and formulate ideas and opportunities that increase efficiency and that improve guest engagement, guest satisfaction and company image. Ensure a culture that values and promotes teamwork.</li>
</ul>
<ul>
<li>PRIORITIZE TALENT DEVELOPMENT. Ensure a strong talent bench with partners who can successfully execute the company’s plans, meet objectives, and manage an engaged workforce.&nbsp; Ensure continuation of excellence in Petco’s partners through developmental programs and leadership opportunities. Actively pursue the development of bench strength through internal training and external recruitment.</li>
</ul>
<ul>
<li>ENGAGE AND BE PRESENT. Represent Petco’s brand and image at a high level through strong culture and positive leadership.&nbsp; Lead our team in a way that is committed to high standards within a fun working environment.</li>
</ul>
Education and Experience
<ul>
<li>In addition to a high school diploma or its equivalent (GED), an applicant must be able to demonstrate proficiency in the areas of basic business &amp; finance acumen, analysis and problem-solving skills, and high focus on people development &amp; guest service.</li>
<li>Excellence in communication and computer skills are also required.</li>
<li>Three or more years of management experience or the equivalent is required, while previous retail management experience is preferred.</li>
<li>A working knowledge of general business practices is highly desirable, as are strong organizational skills.</li>
<li>A qualified applicant will possess an aptitude for demonstrating strong customer service and the ability to instruct others. In addition to having a professional appearance and demeanor, the applicant must also demonstrate a keen and genuine interest in all kinds of animals.</li>
<li>Must be licensed to operate a motor vehicle. Completion of specific PETCO Management Achievement Program Modules as well as internal management roles may be required for internal candidates.</li>
</ul>
Supervisory Responsibility
The General Manager directly supervises a team of leaders and is responsible for all Pet Care Center partners including services.
#LI-LF2
Work Environment
The majority of job duties are conducted indoors, although occasional merchandise stocking, customer carry-outs, and bank deposits will require that an employee leave the Pet Care Center briefly. Because this position requires bending, kneeling, moving merchandise (up to 50 pounds, as necessary) and standing for long periods of time, there may be risk of injury resulting from failure to follow safety precautions and procedures. A limited amount of travel will be required.
Contacts 
This position has continuous contact with the general public at the Pet Care Center and at Pet Care Center -related events, and regular contact and exchange of information with other departments in the field, Distribution Centers, and at the Support Centers.&nbsp; Contact outside of PETCO may be required in order to coordinate merchandise returns, ordering parts, Pet Care Center repairs, coordination of vaccination clinics, Pet Care Center events, vendor meetings, etc.
#PetcoGM
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
For a more detailed overview of Petco Total Rewards, including health and financial benefits, 401K, incentives, and PTO - see <a href="https://careers.petco.com/us/en/key-benefits" target="_blank">https://careers.petco.com/us/en/key-benefits</a>
Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification.
To translate this webpage to Spanish or other languages on your internet browser, click the translate button to the right of your browser address bar. Additional instructions can be found here: Google Chrome Help .
Para traducir esta página web al español u otros idiomas en su navegador de Internet, haga clic en el botón de traducción a la derecha de la barra de direcciones de su navegador. Puede encontrar instrucciones adicionales aquí: Google Chrome Ayuda.

Store General Manager - Burlington, MA

Store General Manager - Ionia, MI

<h3>Job Description</h3>
Job DescriptionDescription:
Join our Kreation Family!
Kreation is a fast-growing leader in the health and wellness industry, dedicated to nourishing the mind, body, and spirit through high-quality, delicious organic nutrient-dense wellness offerings and nutrition. With over 23 locations across Southern California, we pride ourselves on delivering exceptional customer experiences rooted in our values: Service, Style, Selection, and Excellence.
 
Summary of Position:
<ul>
<li>The KIC will oversee and coordinate the planning, organizing, training and leadership necessary to achieve objectives in sales, costs, employee retention, guest service and satisfaction, food quality, cleanliness and sanitation.</li>
</ul>
Major Responsibilities (Essential Job Functions):
Kreation Krew
<ul>
<li>Supervising, coaching, and training Krew members on guest service, safety and sanitation procedures, providing immediate coaching to team during each work shift</li>
<li>Search, select, assist in hiring process, retain, and develop high-caliber Krew members; being friendly, positive, helpful, and team-oriented by showing respect to all Krew members and guests, learning new skills to help the company, the team, and yourself</li>
<li>Ensure all Krew members are appropriately trained and certified for their areas within two weeks of starting</li>
<li>Ensure all Krew members follow meal period and rest break guidelines, and turn in break waivers when applicable</li>
<li>Driving a safe and sanitary culture, leading by example; recognizing positive behaviors, coaching negative behaviors, and immediately addressing any safety or sanitation concerns</li>
<li>Delegating areas of general responsibility to ensure complete coverage for stores and maximum efficiency</li>
<li>Effectively cross-train in all store functions to act as a back-up when needed</li>
<li>Reviewing new processes and implementations with Super KIC, reviewing core roles and best practices with Krew members; evaluating performance, writing and conducting reviews; recommending and administering corrective action with the support of Super KIC &amp; HR</li>
<li>Manage downtime by delegating tasks including deep cleaning, cut labor as necessary</li>
</ul>
Kreation Service
<ul>
<li>Leading by example, embodying Kreation’s service standards, greeting guests with eye contact, a smile, and offering to help find their next Kreation taste adventure</li>
<li>Ensure that all guests feel welcome and are given responsive, friendly and courteous service at all times; acknowledge all waiting guests and offer samples</li>
<li>Coaching proactive service to team members to include add-ons, kleanse programs, new things to try, etc.</li>
<li>Ensure store banking procedures are properly followed, communicating and following up on any opportunities regarding procedural errors at the cash registers and immediately reporting any cash discrepancies</li>
<li>Motivate team with current bonus or incentive program in place, utilize bonus tracker</li>
</ul>
Kreation Selection
<ul>
<li>Performing and training team members on FIFO rotation, product filling, and merchandising practices, pulling expired product off shelves and disposing of properly</li>
<li>Ensure that all products are received in correct unit count and condition and deliveries are performed in accordance with Kreation’s receiving policies and procedures, reporting any discrepancies to the factory</li>
<li>Monitor and manage PAR levels daily, adjusting quantities based on sales trends, weather, special events, waste and finished items. Properly document waste</li>
<li>Ensure bottle returns are properly returned or discounted through POS and documented</li>
</ul>
Kreation Style
<ul>
<li>Ensure that all equipment is kept clean and kept in excellent working condition through personal inspection and by following the restaurant’s preventative maintenance programs.</li>
<li>Ensure Look &amp; Feel guidelines are being followed with respect to signage, uniform, music playlists, general store vibe &amp; culture</li>
<li>Ensure that the store facade and outside seating areas are kept clean and report any issues to maintenance team immediately</li>
</ul>
Kreation Excellence
<ul>
<li>Understand completely all policies, procedures, standards, specifications, guidelines and training programs.</li>
<li>Ensure that all food and products are consistently prepared and served according to the restaurant’s recipes, portioning, cooking and serving standards.</li>
<li>Achieve company objectives in sales, service, quality, appearance of facility and sanitation and cleanliness through training of employees and creating a positive, productive working environment.</li>
<li>Control cash and other receipts by adhering to cash handling and reconciliation procedures in accordance with restaurant policies and procedures and reporting any issues immediately</li>
<li>Prepare all required paperwork, including forms, product reports, EOD reports and schedules in an organized and timely manner.</li>
<li>Fully understand and comply with all federal, state, county and municipal regulations that pertain to health, safety and labor requirements of the restaurant, employees and guests.</li>
<li>Carry out Kreation marketing, advertising and promotional activities and campaigns based on instructions and materials provided by Kreation’s marketing team</li>
<li>Reporting issues in any area of operation in a timely manner and following up on a response or solution from supervisor</li>
<li>Reading and responding to emails in a timely manner, reporting new information, products or policies to team members and ensuring they understand and acknowledge all company memos</li>
<li>Ensure discounts, including employee meals, are being used and documented properly</li>
<li>Enter tips, approve adjust time cards daily, complete and submit payroll bi-weekly</li>
<li>Complete thorough Look &amp; Feel/maintenance walkthrough and checklist weekly</li>
<li>Perform other tasks and duties as assigned by management.</li>
</ul>
Requirements:
Position Requirements: Education, Experience and Skills:
Minimum:
<ul>
<li>2 plus year experience hospitality and customer service, food and beverage</li>
<li>A Degree in Hospitality preferred</li>
<li>Problem analysis and problem resolution</li>
<li>Current working knowledge of industry standards and practices</li>
<li>Submit daily End of Day Report</li>
<li>Reading location’s EOD reports</li>
<li>Able to perform basic math</li>
<li>Able to work POS</li>
<li>Excellent phone communication and interpersonal skills</li>
<li>Strong planning and Organizational Skills with the ability to manage multiple tasks</li>
<li>Able to lead and train Kreation Staff</li>
<li>Flexible and a team player</li>
</ul>
Physical Requirements in Accordance with ADA:
<ul>
<li>Carrying/Lifting: Maximum of 25 lbs.</li>
<li>Standing: Maximum Standing up to8 hours</li>
<li>Sitting: Up to 3 hours per day</li>
<li>Walking: Up to 5 hours</li>
<li>Repetitive Motion: Keyboard entry, telephone use</li>
<li>Visual Acuity: View read computer screen with or without corrective devices</li>
<li>Environment exposure: Kitchen/Kafe Environment/Retail</li>
<li>Other: Ability to hear and speak for telephone use is required.</li>
</ul>
About Us: Founded in 2007 by Marjan Sarshar opening the first Kreation Juicery as a single mother cold pressing juices from her garage. Kreation then became a small organic café serving a Mediterranean-Persian cuisine on Montana Ave. in Santa Monica. and has now grown into Southern California’s go-to destination for fresh, cold-pressed juices, clean and healthy meals, and holistic wellness. With 23+ locations (+Pet Stores) and a loyal following—including celebrities—Kreation continues to set the standard for organic nutrition, using only USDA Certified Organic ingredients and never high-pressure pasteurization–ensuring our products deliver maximum nutrition delivering significantly more nourishment and health benefits than traditional juicing methods. They flood the body’s cells with vitamins, minerals, and enzymes that cleanse, heal, and nourish. 
 
We love our community and work tirelessly to help our guests “Kreate a New You”! Join us and be part of a movement that’s transforming health from the inside out.
 
Kreation is an equal opportunity employer, committed to creating a diverse and inclusive team environment. We welcome applicants of all backgrounds, identities, and experiences.

Store Manager

<h3>Job Description</h3>
Job Description
Retail Store Manager
Job Summary Directly supervises and coordinates activities of retail sales workers in an establishment or department.
General Accountabilities Resolves customer complaints regarding sales and service. Monitors customer preferences to determine focus of sales efforts. Directs and coordinates activities involving sales of manufactured products, services, commodities, real estate or other subjects of sale. Determines price schedules and discount rates. Reviews operational records and reports to project sales and determine profitability. Directs, coordinates, and reviews activities in sales and service accounting and record keeping, and in receiving and shipping operations. Advises dealers and distributors on policies and operating procedures to ensure functional effectiveness of business. Prepares budgets and approve budget expenditures. Represents company at trade association meetings to promote products. Plans and directs staffing, training, and performance evaluations to develop and control sales and service programs. Advises customers on types of and purchase needs. Directs clerical staff to keep records of export correspondence, bid requests, and credit collections, and to maintain current information on tariffs, licenses, and restrictions. Direct foreign sales and service outlets of an organization, as directed. Assesses marketing potential of new and existing store locations, considering statistics and expenditures. *The company reserves the right to add or change duties at any time.
Job Qualifications Education: Associate's degree Experience: 3-5 years of related experiences
Skills Excellent verbal and written communication. Service orientation. Coordination, Active listening, Monitoring, Management of personnel resources

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