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<h3>Job Description</h3>
What We’re About
AESTHETX is luxury plastic surgery and dermatology practice that serves some of the most well-known Bay Area clientele from Silicon Valley to Marin. Our highly trained experts are the best in the industry—renowned for skilled personalized service delivering safe, effective, medically-proven treatments and optimal results. AESTHETX is here to ensure patients achieve a natural result focused on skin health and healthy aging, not just the aesthetic.
We thrive in a people-first culture with an authentic emphasis on wellbeing. As we grow, we reinforce the integrity of our unique culture by leading with love and an unparalleled passion for what we do. We offer world-class training and education. And as industry leaders we’re always innovating—bringing state-of-the-art equipment and services to our clinics.
 
We offer a competitive benefits package which includes generous employee discounts, Friends &amp; Family discounts and a beautiful working environment with a stellar team. We also offer paid holidays and a 401k plan with a company match program. For full-time employees (32+ hours/week) we offer Medical, Vision, and Dental insurance.

Position Summary
 
We are seeking a proactive, compassionate, and highly organized Patient Care Coordinator to join our Aesthetx team and support our patients throughout their surgical journey with us! This position will be delivering white-glove, high-touch, concierge-level experience to our patients from their initial inquiry to post-operative care. The Patient Care Associate will act as the primary point of contact for patients while guiding them through consultations, procedures, and all administrative steps to ensure they feel informed and confident in their care. This position follows a hybrid schedule, with time split between our Menlo Park and Campbell locations.
 
Salary Range: $81,350 to $99,200+
 
Responsibilities:
<ul>
<li>Manage and respond to incoming patient inquiries in a timely and professional manner to support a positive patient experience.</li>
<li>Coordinate all consultations, surgeries, pre-operative, and post-operative appointments.</li>
<li>Provide detailed information and compassionate support to patients regarding procedures and surgical processes.</li>
<li>Manage aspects of surgery scheduling including coordinating with the surgery center, anesthesia team, and medical staff.</li>
<li>Educate patients on recommended products that enhance surgical outcomes and support their post-operative care.</li>
<li>Assist in converting consultations into booked surgeries by serving as a knowledgeable and trusted advisor to patients.</li>
<li>Credential surgeons on their differentiated skillset, identify the right surgeon based on the patient needs and support handoff of patient to other coordinators</li>
<li>Monitor the status of all patients in the surgical funnel through HubSpot; maintain communication cadence and timely follow-ups.</li>
<li>Deliver a white-glove, patient-centered experience throughout the full care journey.</li>
<li>Effectively communicate surgeon qualifications to ensure patients feel confident and secure in their provider.</li>
<li>Sit in on consultations to provide pricing, explain procedures, and assist with decision-making.</li>
<li>Manage all logistics related to surgery scheduling and communication among staff, including last-minute changes and updates.</li>
<li>Execute any other tasks necessary to ensure a smooth and supportive experience for patients from initial contact through recovery.</li>
</ul>

Education And Qualifications:
•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;1-3 years of experience as a Patient Care Coordinator, Customer Experience Manager, Sales Specialist, Front Office Manager, or Sales Associate
•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Excellent written and verbal communication skills
•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Knowledge in MS Office software
•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;High level of professionalism
•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Understanding and interest in plastic surgery, aesthetics, or medical practices
•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Excellent team player and strong attention to detail
•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Ability to handle confidential information with discretion
•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Customer service experience and ability to connect with people easily
•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Demonstrated ability to prioritize tasks and manage time in a fast-paced environment
•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Self-starter with an entrepreneurial spirit and willingness to take initiative on new projects
•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Sales experience a plus
 
Full-Time Employee Benefits:
<ul>
<li>PTO time off</li>
<li>Eight Paid Holiday’s</li>
<li>401K with Employer Match</li>
<li>Medical, Dental and Vision - 100% Paid for Employee Portion</li>
<li>Flexible Spending and Health Savings Accounts</li>
<li>Life Insurance</li>
<li>Short &amp; Long-term Disability</li>
<li>Legal Plan</li>
</ul>
 
Employee Perks:
<ul>
<li>Discounted Beauty Products and *Complimentary Aesthetic Treatments for Employees (Facial / Botox and more)</li>
<li>Free – Gourmet Coffee</li>
<li>Free - Food and Snacks – Our lunchroom is always fully stocked with snacks!</li>
<li>Frequent Catered Lunches</li>
<li>Fun-Themed Events for Employees Throughout the Year</li>
<li>*As outlined in our employee discount office policy</li>
</ul>

Patient Care Coordinator

<h3>Job Description</h3>
Job DescriptionOur practice is seeking a highly motivated and positive individual with great customer service, organizational and communication skills to join our team as the first smiling face to greet our patients. We welcome dental assistants looking to expand their role in the dental office. Key Tasks The requirements listed below are representative, but not all inclusive, of the knowledge, skill, and/or ability required. Duties• Greet patients upon arrival.• Scheduling and confirming appointments.• Maintain accurate patient records and ensure compliance with privacy regulations.• Answer phone calls in a timely manner and respond to inquiries regarding services, appointments, and insurance.• Collaborate with dental staff to facilitate patient care and ensure timely follow-up on treatment.• Process patient paperwork, including insurance claims and referrals.• Educate patients as needed about procedures, treatments, and office policies.• Assist in maintaining a clean and organized office environment.• Collect and post payments including credit card transactions and insurance payments.• Monthly bill pay for practice as needed. • Discuss treatment plans/finances with patient. • Assisting in treatment plan presentations. Characteristics • Ability to communicate effectively in a professional and courteous manner.• Willing to effectively participate as a team member with the office personnel.• Committed to the protection of confidential information, records and/or reports.• Great organizational skills are a must. Requirements •2-5 years of experience preferred.• Experience using computers, Eaglesoft practice management software a plus.• Understanding of insurance/dental procedures and claims is desired.• Strong telephone, communication and time management skills.• Must be a people person with a great attitude and high attention to detail. Skills:
<ul>
<li>Eaglesoft</li>
<li>Fee for Service</li>
<li>Billing</li>
<li>Scheduling</li>
<li>Treatment Planning</li>
<li>General Practice</li>
</ul>
Benefits:
<ul>
<li>Dental</li>
<li>401k</li>
<li>PTO</li>
</ul>

Dental Patient Care Coordinator

<h3>Job Description</h3>
Job Description
We’re seeking a compassionate and detail-oriented Patient Care Coordinator to support a high-end dermatology practice focused on medical, cosmetic, and surgical skin care. This front-facing role is perfect for someone who thrives in a fast-paced environment, enjoys patient interaction, and can manage multiple administrative tasks with professionalism and poise.
Key Responsibilities
<ul>
<li>
Greet patients warmly, manage check-in/check-out procedures, and ensure a smooth flow through the practice
</li>
<li>
Schedule, confirm, and manage appointments across multiple providers and services
</li>
<li>
Answer phones, respond to inquiries, and provide accurate information about treatments and policies
</li>
<li>
Verify insurance, process payments, and assist with pre-authorizations or billing questions
</li>
<li>
Maintain accurate patient records and ensure compliance with HIPAA guidelines
</li>
<li>
Coordinate pre- and post-procedure instructions with clinical staff
</li>
<li>
Serve as a liaison between patients, providers, and medical assistants to optimize the patient experience
</li>
<li>
Support the administrative team with additional duties as needed (supply tracking, inventory, data entry)
</li>
</ul>
Qualifications
<ul>
<li>
1+ year of experience in a medical office or dermatology setting preferred
</li>
<li>
Strong interpersonal and communication skills, both verbal and written
</li>
<li>
Comfortable with EMR systems (e.g., Modernizing Medicine, Nextech, or similar)
</li>
<li>
Ability to multitask, prioritize, and work under pressure with grace
</li>
<li>
Polished, professional demeanor — hospitality or concierge experience is a plus
</li>
<li>
High school diploma required; associate’s or bachelor’s degree preferred
</li>
</ul>
Compensation &amp; Benefits
<ul>
<li>
Competitive hourly rate ($23–$25/hr based on experience)
</li>
<li>
Health benefits and paid time off
</li>
<li>
Career development in a boutique, high-touch dermatology environment
</li>
<li>
Exposure to both medical and aesthetic procedures
</li>
</ul>

<h3>Job Description</h3>
Job DescriptionWe redefine aging with cutting-edge treatments that include aesthetics, integrative wellness, hormone therapy, peptides, nutritional IVs, and medical weight loss —all under one roof. We are seeking candidates with experience working as front desk associate (Patient Care Coordinator) for a medical spa or wellness/HRT clinic with experience contacting leads, scheduling appointments, checking patients in and out, and answering phone calls. Prior experience creating social media content and managing social media posts is also a big plus. The ideal candidate is highly skilled and dedicated to constantly learning and perfecting their skillset. We are a really hip and fun place to work. We want people who absolutely love what they do and want to have a blast doing it!
WHAT YOU’LL NEED
<ul>
<li>
Required: Proficient English speaker
</li>
<li>
Required: Medical
</li>
<li>
Required: Proficiency in patient service and front desk operations
</li>
<li>
Required:
</li>
<li>
Required: Ability to handle multi-line phone systems
</li>
<li>
Required: Previous setting
</li>
<li>
Required: Stay current on services &amp; products, as well as industry trends in medical aesthetics
</li>
<li>
Required: Dedicated to constantly learning and perfecting their skillset.
</li>
<li>
Preferred: Bilingual Spanish (Not Required)
</li>
<li>
Preferred: Active on social media
</li>
<li>
Preferred: Skilled in organic social media marketing
</li>
</ul>
PAY, BENEFITS, &amp; PERKS:
<ul>
<li>
Base pay: $18 to $20 per hour, depending level of relevant experience
</li>
<li>
Eligible for annual base pay increases based on performance relative to goals
</li>
<li>
Bonuses for meeting individual and team goals
</li>
<li>
Special incentive contests
</li>
<li>
Profit Sharing Retirement Plan: You will earn a percentage of the annual company profits; employee contributions are not required
</li>
<li>
FREE Primary Care &amp; Specialty Care Telemedicine (Telehealth)
</li>
<li>
Discount $5 Prescription Drugs
</li>
<li>
Employee Rewards, Recognition, &amp; Perks Program
</li>
<li>
50% Employee discount on products and services
</li>
</ul>
RESPONSIBILITIES, DUTIES, &amp; EXPECTATIONS
Customer Service
<ul>
<li>
Maintain high standards of customer service at all times; set an example for the team and go above and beyond to deliver a great experience to every patient.
</li>
</ul>
Front Desk
<ul>
<li>
Greet every patient with genuine warmth and great energy; offer refreshments; make them glad they decided to come.
</li>
<li>
Follow procedures for checking patients in and out. Maintain accurate and complete patient information, including all appropriate consent forms, for all patients.
</li>
<li>
Keep the front lobby/waiting area of your center to standards at all times, including cleanliness, scent, music, lighting, and stocking of products and marketing materials.
</li>
<li>
Answer the phone using phone procedures; make a plan for phone coverage if you must be away from the desk.
</li>
</ul>
Sales
<ul>
<li>
Learn credentialing information for your center; familiarize yourself with basic information about all products and services so you can answer questions.
</li>
<li>
Be an enthusiastic ambassador for our products and services – find what you love and share your experience with patients!
</li>
<li>
Inform patients of promotions, discounts, and membership programs that may save them money or be a great fit for them. Be prepared to talk about the benefits of the membership program. Proactively offer to add patients to our mailing list or send them info about upcoming promotions.
</li>
<li>
Follow up on new leads as required; meet weekly and monthly goals for lead conversion and scheduling appointments.
</li>
</ul>
Daily Operations
<ul>
<li>
Assist as needed with ordering/stocking office supplies, medical supplies, IV vitamins, or other center materials.
</li>
<li>
Assist as requested with community events or center events/promotions. Track details and guests, order supplies, coordinate with vendors, staff the event, and/or assist in any other capacity as requested by your manager.
</li>
<li>
Keep treatment rooms, IV lounge, and medicine room to brand standards at all times, including cleanliness, scent, music, lighting, and stocking of products and marketing materials.
</li>
<li>
Cover the front desk as needed; be prepared to answer the phone and check patients in and out using proper procedures.
</li>
<li>
Help plan special events and manage our event calendar
</li>
<li>
Manage our social media accounts, and post new creative content on a daily basis
</li>
</ul>
Patient Education
<ul>
<li>
Follow procedures for rooming patients.
</li>
<li>
Meet with patients prior to them meeting the provider, and give them a brief overview of what to expect from their visit and their service. Answer any questions they might have, and serve as a warm, friendly, reassuring, and energetic presence.
</li>
<li>
Stay up to date on all products and services so you can answer patient questions. Educate yourself using training materials, and by talking with medical staff.
</li>
<li>
Follow patient education procedures to interview patients and identify products or services that might appeal to them.
</li>
<li>
Protect patient privacy; follow HIPAA and medical compliance guidelines as appropriate to your role. This includes handling of patient forms and medical records as well as using your judgment to offer patients private space for questions if needed.
</li>
<li>
Follow medical compliance and company policies at all times.
</li>
</ul>
Provider Support
<ul>
<li>
Follow medical compliance protocols at all times; do not diagnose patients, do not suggest treatment plans or programs, and do not make recommendations regarding prescriptions at any time.
</li>
</ul>
Additional Duties
<ul>
<li>
Perform other duties as requested. Be a strong team player with a positive attitude, and do what needs to be done without being asked.
</li>
</ul>
ABOUT US
We were founded because we were simply willing to ask a radical question: what if you could look forward to the aging process? We are one of the fastest-growing national health &amp; wellness franchises in the United States. We are a leader in cutting-edge anti-aging medicine, medical aesthetics, integrative wellness, and preventative health services.
Part of our success stems from our culture. We strive to be a hip, fun place to work that’s welcoming of people from all walks of life. Our clients consistently compliment us on our atmosphere, which is why we see people coming back time and time again.
We are committed to our own personal wellness. We live the lifestyle we sell to our clients and believe our approach to personal wellness motivates and inspires the people we see each day. Clients want to be treated like they matter by people who care as much about their wellness as they do, so passion is a must-have to make it in this business.
OUR MISSION
We are committed to helping people rethink aging by providing treatments that unlock vitality at every stage of life while using cutting-edge biomedical advances with care that is second to none. We offer a comprehensive range of innovative anti-aging, medical aesthetics, and integrative wellness services to help our clients look their best, feel their best, and perform their best. We are passionate about health and wellness and dedicated to helping people and transforming lives.
Job Types: Full-time, Part-time, PRN
Pay: $18.00 - $20.00 per hour
Benefits:
<ul>
<li>
Employee discount
</li>
<li>
Free parking
</li>
<li>
Retirement plan
</li>
</ul>
Schedule:
<ul>
<li>
Day shift
</li>
<li>
Rotating weekends
</li>
<li>
Weekends as needed
</li>
</ul>
Experience:
<ul>
<li>
Front desk Medical or Med Spa: 1 year (Required)
</li>
</ul>
Language:
<ul>
<li>
English (Required)
</li>
<li>
Spanish (Preferred)
</li>
</ul>
Shift availability:
<ul>
<li>
Day Shift (Required)
</li>
</ul>
Ability to Commute:
<ul>
<li>
Morristown, NJ
</li>
</ul>
Work Location: In person

<h3>Job Description</h3>
Opportunities with Optum in the Tri-State region (formerly CareMount Medical, ProHEALTH New York and Riverside Medical Group). Come make a difference in the lives of people who turn to us for care at one of our hundreds of locations across New York, New Jersey and Connecticut. Work with state-of-the-art technology and brilliant co-workers who share your passion for helping people feel their best. Join a dynamic health care organization and discover the meaning behind Caring. Connecting. Growing together. 
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The Patient Care Coordinator is responsible for the completion of set processes and protocols. Works cooperatively with all members of the care team to support the vision and mission of the organization, deliver excellent customer service and adhere to Lean processes. Supports the teams in meeting financial, clinical and service goals.
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Schedule: A 37.5-hour work week, Monday 8:30 am to 5:00pm Tuesday through Friday from 7:30am to 3:30 pm. Saturdays (when needed) from 8:30 am to 12:30 pm.
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Location:&nbsp; 2110 Northern Blvd, Suite 205, Manhasset, NY 11030
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Primary Responsibilities: 
\n
<ul>\n
<li>Adheres to standards of professionalism set by the Practice</li>
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<li>Always maintains professional appearance by adhering to dress code and wearing identification badge</li>
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<li>Demonstrates and maintains professionalism in behavior and courtesy toward the patients and staff</li>
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<li>Respects confidentiality and is HIPAA compliant in all aspects of communication regarding patient, Practice and staff members</li>
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<li>Functions as a member of a team committed to quality patient care</li>
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<li>Takes initiative to keep informed of new/revised Policy and Procedures, Standards of Care and incorporates these into practice</li>
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<li>Maintains a working knowledge of Practice Policy and Procedures; effectively communicates information regarding the Practice to those who require it</li>
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<li>Completes Mandatory Education annually</li>
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<li>Handles difficult situations and people with tact, professionalism and H.E.A.R.T</li>
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<li>Demonstrates good judgment in escalating difficult situations and people to Management personnel</li>
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<li>Demonstrates flexibility in scheduling and or traveling to meet patient and office needs</li>
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<li>Demonstrates professionalism in attendance &amp; punctuality. Consider number of unauthorized or unscheduled absences, a pattern of before and after weekend absences, tardiness and early departures, and long meal periods in accordance with CRHC policy</li>
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<li>Maintains and promotes a positive work attitude fostering teamwork and acceptance of management decisions</li>
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<li>Assists staff whenever possible, to achieve office goals / patient satisfaction</li>
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<li>Works independently, takes initiative in completing assignments and does so without reminder</li>
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<li>Maintains supply inventories and equipment necessary for the effective performance of the department/location</li>
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<li>Maintains a neat, organized, orderly environment in the reception and waiting room areas, i.e. magazines physician business cards, brochures, signage, etc</li>
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<li>Actively demonstrates good oral and written communication skills with both internal and external customers</li>
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<li>Works with a sense of urgency</li>
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<li>Ability to be cross trained as a medical assistant</li>
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<li>Performs all essential task skills of the Patient Care Coordinator </li>
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<li>Holds self and others accountable for timely and cost effective results</li>
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<li>Performs other duties as assigned</li>
\n</ul>
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What are the reasons to consider working for UnitedHealth Group?&nbsp; Put it all together – competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include: 
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<ul>\n
<li>Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays</li>
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<li>Medical Plan options along with participation in a Health Spending Account or a Health Saving account</li>
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<li>Dental, Vision, Life&amp; AD&amp;D Insurance along with Short-term disability and Long-Term Disability coverage</li>
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<li>401(k) Savings Plan, Employee Stock Purchase Plan</li>
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<li>Education Reimbursement</li>
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<li>Employee Discounts</li>
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<li>Employee Assistance Program</li>
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<li>Employee Referral Bonus Program</li>
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<li>Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)</li>
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<li>More information can be downloaded at:&nbsp;<a href="http://uhg.hr/uhgbenefits" target="_blank">http://uhg.hr/uhgbenefits</a></li>
\n</ul>
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You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
&nbsp;Required Qualifications: 
\n
<ul>\n
<li>High School Diploma/GED (or higher)</li>
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<li>2+ years of customer service or healthcare related experience&nbsp;</li>
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<li>Intermediate level of computer proficiency (multi-tasking through multiple applications including Microsoft Outlook, Excel, and Word)</li>
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<li>Ability to be flexible with the work schedule\n
<ul>\n
<li>Monday 8:30 am to 5:00pm</li>
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<li>Tuesday through Friday from 7:30am to 3:30 pm</li>
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<li>Saturdays (when needed) from 8:30 am to 12:30 pm</li>
\n</ul>
\n</li>
\n</ul>
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Preferred Qualifications:&nbsp;
\n
<ul>\n
<li>1+ years of experience working in medical office position performing duties such as scheduling appointments, checking patients in/out, insurance verification, collecting co-pays, and maintaining medical records&nbsp;</li>
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<li>Experience working with an electronic health record (EPIC)</li>
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<li>Ability to be cross trained as a medical assistant</li>
\n</ul>
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Soft Skills:&nbsp;
\n
<ul>\n
<li>Demonstrated ability to work well with health care providers&nbsp;</li>
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<li>Strong organizational and time management skills&nbsp;</li>
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<li>Ability to work independently and maintain good judgment and accountability&nbsp;</li>
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<li>Ability to multi-task and prioritize tasks to meet all deadlines&nbsp;</li>
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<li>Ability to work well under pressure in a fast-paced environment&nbsp;</li>
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<li>Excellent verbal and written communication skills; ability to speak clearly and concisely, conveying information in a manner that others can understand, as well as ability to understand and interpret information from others&nbsp;</li>
\n</ul>
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The salary range for this role is $16.88&nbsp;to $33.22&nbsp;per hour based on full-time employment. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.&nbsp;
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At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location, and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.
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UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
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UnitedHealth Group&nbsp;is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
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#RPO #RED

<h3>Job Description</h3>
$1,000 SIGN ON BONUS FOR EXTERNAL APPLICANTS
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Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best.Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale.Join us to start&nbsp;Caring. Connecting. Growing together.
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Reliant Medical Group (Urogynecology) has an immediate opening for a friendly, patient focused, and detailed oriented Patient Care Coordinator&nbsp;to join our team. The Patient Care Coordinator is responsible for the completion of set processes and protocols. Works cooperatively with all members of the care team to support the vision and mission of the organization, deliver excellent customer service, and adhere to Lean processes. Supports the teams in meeting financial, clinical, and service goals.
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Schedule (38.75 Hours): Monday-Friday, between the hours of 7am-5pm EST. Schedule will be determined by the practice manager upon hire.
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Location: 900 Union Street. Westborough, MA. May be asked to float to other practices for coverage, as needed.
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Primary Responsibilities:
\n
<ul>\n
<li>Obtain accurate and updated patient information, such as name, address, insurance information</li>
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<li>Perform insurance verification on the date of service</li>
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<li>Obtain patient signatures for required documents</li>
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<li>File and maintain medical records</li>
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<li>Confirms and schedule appointments</li>
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<li>Answering incoming and outgoing telephone calls promptly and courteously</li>
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<li>Perform referral documentation promptly</li>
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<li>Performs certain follow-up services for patients in a prompt and courteous manner, such as scheduling specialist appointments, scheduling follow-up appointments and obtaining copies of lab results or specialist reports</li>
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<li>Adhere to the standards identified via Sparq regarding Optum Employee Policies</li>
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<li>Work cohesively with fellow employees to achieve specific team goals</li>
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<li>Keep abreast of current medical requirements relevant to their position, which includes maintaining patient confidentiality and abiding by all HIPAA and OSHA requirements</li>
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<li>Comfortable working in a high pace environment&nbsp;</li>
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<li>Participate in planning, coordinating, and implementing care in conjunction with the multidisciplinary team in accordance with the Plan of Care</li>
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<li>Assure the continuity of care through scheduling and tracking systems</li>
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<li>Provide effective communication to patient / family team members and other health care professionals as evidenced by documentation, case conferences, communication notes, and evaluations</li>
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<li>Comply with administrative policies to ensure quality of care</li>
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<li>Demonstrate precision and efficiency in scanning documents and monitoring the fax server, retrieving and / or scanning documents and assigning to the appropriate electronic chart</li>
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<li>All employees are expected to keep abreast of current medical requirements relevant to their position, which includes maintaining patient confidentiality and abiding by all HIPPA and OSHA requirements &nbsp;</li>
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<li>Performs other duties as assigned</li>
\n</ul>
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What are the reasons to consider working for UnitedHealth Group?&nbsp;&nbsp; Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success.&nbsp;Some of our offerings include:
\n
<ul>\n
<li>Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays</li>
\n
<li>Medical Plan options along with participation in a Health Spending Account or a Health Saving account</li>
\n
<li>Dental, Vision, Life&amp; AD&amp;D Insurance along with Short-term disability and Long-Term Disability coverage</li>
\n
<li>401(k) Savings Plan, Employee Stock Purchase Plan</li>
\n
<li>Education Reimbursement</li>
\n
<li>Employee Discounts</li>
\n
<li>Employee Assistance Program</li>
\n
<li>Employee Referral Bonus Program</li>
\n
<li>Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)</li>
\n
<li>More information can be downloaded at:&nbsp;<a href="http://uhg.hr/uhgbenefits" target="_blank">http://uhg.hr/uhgbenefits</a></li>
\n</ul>
\n
You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
\n
<ul>\n
<li>High School Diploma/GED (or higher)</li>
\n
<li>1+ years of healthcare related experience</li>
\n</ul>
\n
Preferred Qualifications:
\n
<ul>\n
<li>1+ year(s) of experience working in a medical front office position performing duties such as scheduling appointments, checking patients in/out, insurance verification, collecting co-pays, and maintaining medical records</li>
\n
<li>Knowledge of Epic EMR software</li>
\n
<li>Ability to learn new software (EPIC/EMR) and flexibility to attend new training</li>
\n
<li>Proficient in Microsoft Office (Word, Excel, and Outlook)</li>
\n</ul>
\n
Soft Skills:&nbsp;
\n
<ul>\n
<li>Ability to work independently and maintain good judgment and accountability&nbsp;</li>
\n
<li>Demonstrated ability to work well with health care providers&nbsp;</li>
\n
<li>Strong organizational and time management skills&nbsp;</li>
\n
<li>Ability to prioritize tasks to meet all deadlines&nbsp;</li>
\n
<li>Ability to work well under pressure in a fast-paced environment&nbsp;</li>
\n
<li>Excellent verbal and written communication skills; ability to speak clearly and concisely, conveying information in a manner that others can understand, as well as ability to understand and interpret information from others&nbsp;</li>
\n</ul>
\n\n
**PLEASE NOTE** The sign-on bonus is only available to external candidates.&nbsp; Candidates who are currently working for UnitedHealth Group, UnitedHealthcare or a related entity in a full time, part time or per diem basis ("Internal Candidates") are not eligible to receive a sign on bonus.&nbsp;
\n\n
The salary range for this role is $16.88&nbsp;to $33.22&nbsp;per hour based on full-time employment. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.&nbsp;
\n

\n
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location, and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.
\n

\n\n
UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
\n\n
UnitedHealth Group&nbsp;is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
\n\n\n
#RPO #RED

<h3>Job Description</h3>
$1,000 SIGN ON BONUS FOR EXTERNAL APPLICANTS
\n
Optum is a global organization that delivers care, aided by technology, to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best.Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale.Join us to start&nbsp;Caring. Connecting. Growing together.&nbsp;&nbsp;&nbsp;
\n
Reliant Medical Group (Primary Care Pediatrics)&nbsp;has an immediate opening for a friendly, patient focused and detailed-oriented Patient Care Coordinator to join our team. The Patient Care Coordinator is responsible for the completion of set processes and protocols. Works cooperatively with all members of the care team to support the vision and mission of the organization, deliver excellent customer service, and adhere to Lean processes. Supports the teams in meeting financial, clinical, and service goals.
\n
Schedule:&nbsp;Monday-Friday, between the hours of 8am-5pm EST. Schedule to be determined upon hire.
\n
Location:&nbsp;4 Brotherton Way, Auburn, MA
\n
Primary Responsibilities:
\n
<ul>\n
<li>Answers phones and schedules appointments</li>
\n
<li>Answer telephone calls, re-direct calls as appropriate, assist callers with questions or concerns, and take messages as needed</li>
\n
<li>Greets patients as they arrive and manages wait time</li>
\n
<li>Complete check-in and check-out tasks to include insurance verification, complete pre-authorizations and/or precertification of procedures, and copy required documents</li>
\n
<li>Collects co-payments, co-insurance, and deductibles and issues receipts</li>
\n
<li>Processes walk-in patients and visitors</li>
\n
<li>Manages medical records (maintains, files/scans, prepares for schedule)</li>
\n
<li>Processes incoming faxes</li>
\n
<li>Ensures all correspondence is scanned and/or filed, processes requests for medical records release and maintains appropriate logs, etc.</li>
\n
<li>Establish and maintain effective working relationships with patients, employees, and the public</li>
\n
<li>Performs all other related duties as assigned</li>
\n</ul>
\n
What are the reasons to consider working for UnitedHealth Group?&nbsp;&nbsp; Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success.&nbsp;Some of our offerings include:
\n
<ul>\n
<li>Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays</li>
\n
<li>Medical Plan options along with participation in a Health Spending Account or a Health Saving account</li>
\n
<li>Dental, Vision, Life&amp; AD&amp;D Insurance along with Short-term disability and Long-Term Disability coverage</li>
\n
<li>401(k) Savings Plan, Employee Stock Purchase Plan</li>
\n
<li>Education Reimbursement</li>
\n
<li>Employee Discounts</li>
\n
<li>Employee Assistance Program</li>
\n
<li>Employee Referral Bonus Program</li>
\n
<li>Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)</li>
\n
<li>More information can be downloaded at:&nbsp;<a href="http://uhg.hr/uhgbenefits" target="_blank">http://uhg.hr/uhgbenefits</a></li>
\n</ul>
\n
You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
\n
<ul>\n
<li>High School Diploma/GED (or higher)</li>
\n
<li>1 + years of customer service experience</li>
\n</ul>
\n
Preferred Qualifications:
\n
<ul>\n
<li>1 + years of experience working in a healthcare or medical office setting</li>
\n
<li>Strong communication and customer service skills both in person and via phone</li>
\n
<li>Working knowledge of general office procedures</li>
\n
<li>Basic knowledge of Microsoft applications</li>
\n</ul>
\n\n
**PLEASE NOTE** The sign-on bonus is only available to external candidates.&nbsp; Candidates who are currently working for UnitedHealth Group, UnitedHealthcare or a related entity in a full time, part time or per diem basis ("Internal Candidates") are not eligible to receive a sign on bonus.&nbsp;
\n\n
The salary range for this role is $16.88&nbsp;to $33.22&nbsp;per hour based on full-time employment. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.&nbsp;
\n\n
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location, and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.
\n\n

\n
UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.&nbsp;
\n\n
UnitedHealth Group&nbsp;is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.
\n

\n\n
#RPO #RED

<h3>Job Description</h3>
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. 
\n
The Patient Care Coordinator&nbsp;greets and registers patients in a prompt, pleasant and helpful manner, as well as instructs, directs, and schedules patients and visitors. &nbsp;The receptionist receives cash payments from patients, issues receipts and posts cash payment data.
\n
This position is full time, 40 hours per week. Employees are required to work during our normal business hours of 7:00am – 6:30pm PST, Monday - Saturday. It may be necessary, given the business need, to work occasional overtime. Employees are required to work onsite during our normal business hours. Our office is located at 100A Drakes Landing Road, Greenbrae, CA 94904.
\n
We offer 4-6 weeks of on-the-job training. The hours of training will be aligned with your schedule.
\n
Primary Responsibilities:
\n
<ul>\n
<li>Greets patients as they arrive and manages wait time</li>
\n
<li>Complete check-in and check-out tasks to include insurance verification, complete pre-authorizations and/or precertification of procedures, and copy required documents</li>
\n
<li>Collects co-payments, co-insurance, and deductibles and issues receipts</li>
\n
<li>Manages cashier box and daily deposits according to company policies</li>
\n
<li>Processes walk-in patients and visitors</li>
\n
<li>Answers phones and schedules appointments</li>
\n
<li>Answer telephone calls, re-direct calls as appropriate, assist callers with questions or concerns, and take messages as needed</li>
\n
<li>Manages medical records (maintains, files/scans, prepares for schedule)</li>
\n
<li>Ensures all correspondence is scanned and/or filed, processes requests for medical records release and maintains appropriate logs, etc.</li>
\n
<li>Establish and maintain effective working relationships with patients, employees, and the public</li>
\n
<li>Performs all other related duties as assigned</li>
\n</ul>
\n
What are the reasons to consider working for UnitedHealth Group?&nbsp;&nbsp; Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include:
\n
<ul>\n
<li>Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays</li>
\n
<li>Medical Plan options along with participation in a Health Spending Account or a Health Saving account</li>
\n
<li>Dental, Vision, Life&amp; AD&amp;D Insurance along with Short-term disability and Long-Term Disability coverage</li>
\n
<li>401(k) Savings Plan, Employee Stock Purchase Plan</li>
\n
<li>Education Reimbursement</li>
\n
<li>Employee Discounts</li>
\n
<li>Employee Assistance Program</li>
\n
<li>Employee Referral Bonus Program</li>
\n
<li>Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)</li>
\n
<li>More information can be downloaded at:&nbsp;<a href="http://uhg.hr/uhgbenefits" target="_blank">http://uhg.hr/uhgbenefits</a></li>
\n</ul>
\n
You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
\n
<ul>\n
<li>High School Diploma/GED (or higher)</li>
\n
<li>1+ years of experience in customer service or healthcare related</li>
\n
<li>Intermediate level of proficiency in Microsoft Office applications</li>
\n
<li>Ability to work onsite at 100A Drakes Landing Road, Greenbrae, CA 94904</li>
\n
<li>Ability to work during our normal business hours of 7:00am – 6:30pm PST, Monday - Saturday. It may be necessary, given the business need, to work occasional overtime</li>
\n
<li>Must be 18 years of age or older</li>
\n</ul>
\n
Preferred Qualifications:
\n
<ul>\n
<li>1+ years of experience with electronic health records</li>
\n
<li>1+ years of experience in related healthcare experience, including scheduling experience</li>
\n
<li>1+ years of experience handling and triaging of telephone calls and a multi-system phone line</li>
\n
<li>Knowledge of medical terminology</li>
\n
<li>Ability to handle cash and to count money at high volumes including mathematical computations</li>
\n</ul>
\n
Soft Skills:
\n
<ul>\n
<li>Ability to work independently and as a team, and maintain good judgment and accountability</li>
\n
<li>Ability to multi-task and prioritize tasks to meet all deadlines</li>
\n
<li>Ability to work well under pressure in a fast-paced environment</li>
\n
<li>Demonstrated ability to work well with health care providers</li>
\n
<li>Strong organizational and time management skills</li>
\n
<li>Excellent verbal and written communication skills; ability to speak clearly and concisely, conveying information in a manner that others can understand, as well as ability to understand and interpret information from others</li>
\n</ul>
\n\n
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you’ll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $17.74 to $31.63 per hour based on full-time employment. We comply with all minimum wage laws as applicable.&nbsp;
\n\n
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location, and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.
\n\n\n
UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
\n\n
UnitedHealth Group&nbsp;is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
\n\n\n
#RPO, #RED

<h3>Job Description</h3>
Optum is a global organization that delivers care, aided by technology, to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start&nbsp;Caring. Connecting. Growing together.&nbsp;
\n
The&nbsp;Patient Care Coordinator&nbsp;greets and registers patients in a prompt, pleasant and helpful manner, as well as instructs, directs, and schedules patients and visitors.&nbsp; The receptionist receives cash payments from patients, issues receipts and posts cash payment data. 
The Patient Care Coordinator will serve as part of the front desk team to check in/check out patients for multiple providers at the Specialty clinic including Lab, Podiatry, Endocrinology, Diabetic Education and Neurology. Additional responsibilities include answering&nbsp; phones that support scheduling for both the Denver Specialty clinic and the South Specialty clinic.&nbsp;\n
Schedule: Monday – Friday, 7:00AM – 5:30PM MST (8-hour shift, 40-hours per week). The supervisor will determine the schedule, within the given hours, upon hire.
\n
Location: 1707 Cole Blvd. Golden, CO 80401. Travel may be required for training or coverage at other sites, as needed.&nbsp;
\n
Primary Responsibilities:
\n
<ul>\n
<li>Greets patients as they arrive and manages wait time</li>
\n
<li>Complete check-in and check-out tasks to include insurance verification, complete pre-authorizations and/or precertification of procedures and copy required documents</li>
\n
<li>Collects co-payments, co-insurance and deductibles and issues receipts</li>
\n
<li>Manages cashier box and daily deposits according to company policies</li>
\n
<li>Processes walk-in patients and visitors</li>
\n
<li>Answers phones and schedules appointments</li>
\n
<li>Answer telephone calls, re-direct calls as appropriate, assist callers with questions or concerns and take messages as needed</li>
\n
<li>Manages medical records (maintains, files/scans, prepares for schedule)</li>
\n
<li>Ensures all correspondence is scanned and/or filed, processes requests for medical records release and maintains appropriate logs, etc.</li>
\n
<li>Establish and maintain effective working relationships with patients, employees and the public</li>
\n
<li>Performs all other related duties as assigned</li>
\n</ul>
\n
What are the reasons to consider working for UnitedHealth Group?&nbsp;&nbsp; Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success.&nbsp;Some of our offerings include:
\n
<ul>\n
<li>Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays</li>
\n
<li>Medical Plan options along with participation in a Health Spending Account or a Health Saving account</li>
\n
<li>Dental, Vision, Life&amp; AD&amp;D Insurance along with Short-term disability and Long-Term Disability coverage</li>
\n
<li>401(k) Savings Plan, Employee Stock Purchase Plan</li>
\n
<li>Education Reimbursement</li>
\n
<li>Employee Discounts</li>
\n
<li>Employee Assistance Program</li>
\n
<li>Employee Referral Bonus Program</li>
\n
<li>Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)</li>
\n
<li>More information can be downloaded at:&nbsp;<a href="http://uhg.hr/uhgbenefits" target="_blank">http://uhg.hr/uhgbenefits</a></li>
\n</ul>
\n
You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:&nbsp;
\n
<ul>\n
<li>High School Diploma/GED (or higher)</li>
\n
<li>1+ years of customer service experience with strong communication both in person and via phone</li>
\n
<li>Intermediate level of proficiency in Microsoft Office applications&nbsp;</li>
\n</ul>
\n
Preferred Qualifications:
\n
<ul>\n
<li>1+ years&nbsp;of experience with electronic health records</li>
\n
<li>1+ years&nbsp;of related healthcare experience, including scheduling experience</li>
\n
<li>1+ years&nbsp;of experience handling and triaging of telephone calls and a multi-system phone line</li>
\n
<li>Knowledge of medical terminology</li>
\n
<li>Ability to handle cash and to count money at high volumes including mathematical computations</li>
\n</ul>
\n
Soft Skills:&nbsp;
\n
<ul>\n
<li>Ability to work independently and as a team, and maintain good judgment and accountability&nbsp;</li>
\n
<li>Ability to multi-task and prioritize tasks to meet all deadlines&nbsp;</li>
\n
<li>Ability to work well under pressure in a fast-paced environment&nbsp;</li>
\n
<li>Demonstrated ability to work well with health care providers&nbsp;</li>
\n
<li>Strong organizational and time management skills&nbsp;</li>
\n
<li>Excellent verbal and written communication skills; ability to speak clearly and concisely, conveying information in a manner that others can understand, as well as ability to understand and interpret information from others&nbsp;</li>
\n</ul>
\n\n
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you’ll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $17.74 to $31.63 per hour based on full-time employment. We comply with all minimum wage laws as applicable.&nbsp;
\n\n
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location, and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.
\n\n\n
UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
\n\n
UnitedHealth Group&nbsp;is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
\n\n\n
#RPO #RED

<h3>Job Description</h3>
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best.Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale.Join us to start&nbsp;Caring. Connecting. Growing together.&nbsp;&nbsp;&nbsp;
\n
The&nbsp;Patient Care Coordinator (Primary Care)&nbsp;greets and registers patients in a prompt, pleasant and helpful manner, as well as instructs, directs, and schedules patients and visitors.&nbsp; The receptionist receives cash payments from patients, issues receipts and posts cash payment data.
\n
Schedule:&nbsp;Monday – Friday, 8-hour shifts between the hours of 8:30am-5:30pm MST. Schedule to be determined upon hire.&nbsp;
\n
Location:&nbsp;&nbsp;8199 Southpark Ln, Littleton, CO. May be asked to travel to other locations for training and coverage, as needed.&nbsp;
\n
Primary Responsibilities:
\n
<ul>\n
<li>Greets patients as they arrive and manages wait time</li>
\n
<li>Complete check-in and check-out tasks to include insurance verification, complete pre-authorizations and/or precertification of procedures, and copy required documents</li>
\n
<li>Collects co-payments, co-insurance and deductibles and issues receipts</li>
\n
<li>Manages cashier box and daily deposits according to company policies</li>
\n
<li>Processes walk-in patients and visitors</li>
\n
<li>Answers phones and schedules appointments</li>
\n
<li>Answer telephone calls, re-direct calls as appropriate, assist callers with questions or concerns, and take messages as needed</li>
\n
<li>Manages medical records (maintains, files/scans, prepares for schedule)</li>
\n
<li>Ensures all correspondence is scanned and/or filed, processes requests for medical records release and maintains appropriate logs, etc.</li>
\n
<li>Establish and maintain effective working relationships with patients, employees, and the public</li>
\n
<li>Performs all other related duties as assigned</li>
\n</ul>
\n
What are the reasons to consider working for UnitedHealth Group?&nbsp;&nbsp; Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success.&nbsp;Some of our offerings include:
\n
<ul>\n
<li>Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays</li>
\n
<li>Medical Plan options along with participation in a Health Spending Account or a Health Saving account</li>
\n
<li>Dental, Vision, Life&amp; AD&amp;D Insurance along with Short-term disability and Long-Term Disability coverage</li>
\n
<li>401(k) Savings Plan, Employee Stock Purchase Plan</li>
\n
<li>Education Reimbursement</li>
\n
<li>Employee Discounts</li>
\n
<li>Employee Assistance Program</li>
\n
<li>Employee Referral Bonus Program</li>
\n
<li>Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)</li>
\n
<li>More information can be downloaded at:&nbsp;<a href="http://uhg.hr/uhgbenefits" target="_blank">http://uhg.hr/uhgbenefits</a></li>
\n</ul>
\n
You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:&nbsp;
\n
<ul>\n
<li>High School Diploma/GED (or higher)</li>
\n
<li>1+ years of customer service experience with strong communication both in person and via phone</li>
\n
<li>Intermediate level of proficiency in Microsoft Office applications&nbsp;</li>
\n</ul>
\n
Preferred Qualifications:
\n
<ul>\n
<li>1+ years of experience with electronic health records</li>
\n
<li>1+ years of related healthcare experience, including scheduling</li>
\n
<li>1+ years of experience handling and triaging telephone calls and a multi-system phone line</li>
\n
<li>Knowledge of medical terminology</li>
\n
<li>Ability to handle cash and to count money at high volumes including mathematical computations</li>
\n</ul>
\n
Soft Skills:&nbsp;
\n
<ul>\n
<li>Ability to work independently and as a team, and maintain good judgment and accountability&nbsp;</li>
\n
<li>Demonstrated ability to work well with health care providers&nbsp;</li>
\n
<li>Strong organizational and time management skills&nbsp;</li>
\n
<li>Ability to multi-task and prioritize tasks to meet all deadlines&nbsp;</li>
\n
<li>Ability to work well under pressure in a fast-paced environment&nbsp;</li>
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<li>Excellent verbal and written communication skills; ability to speak clearly and concisely, conveying information in a manner that others can understand, as well as ability to understand and interpret information from others&nbsp;&nbsp;</li>
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Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you’ll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $17.74 to $31.63 per hour based on full-time employment. We comply with all minimum wage laws as applicable.&nbsp;
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At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location, and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.
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UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.&nbsp;
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UnitedHealth Group&nbsp;is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
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