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<h3>Job Description</h3>
Job Description
​Salary: &nbsp;$50,000-53,000.00
Other Forms of Compensation:&nbsp;&nbsp;
Pay Grade:&nbsp;10&nbsp;
Crothall Healthcare is a Compass One Company that provides specialized, high-quality, innovative, and responsive support services exclusively to the healthcare industry. Crothall serves many of the Top 100 Hospitals throughout its over 1300 healthcare service teams in 46 states. Crothall has been recognized as one of Modern Healthcare’s Best Places to Work and Best Places to Work in Pennsylvania since 2013 and Becker's Top 150 Places to Work since 2016. A division of Compass Group USA, we have more than 26,000 team members. Our core services include: Environmental Services, Healthcare Technology Solutions, Patient Transportation, Laundry &amp; Linen, Facilities Management, and Ambulatory EVS. Learn more at <a href="http://www.Crothall.com" target="_blank">www.Crothall.com</a>.
Job Summary
Summary: As an Operations Manager, you are responsible for assisting in directing and overseeing the support services operational needs of the department. You will coordinate the tasks of the frontline associates and will serve as a liaison between administration and unit departments, providing the highest possible level of service. 
Essential Duties and Responsibilities:
<ul>
<li>Establishes and annually reviews standards and work procedures for all staff.</li>
<li>Plans work and staffing schedules and areas of work to ensure adequate services are rendered.</li>
<li>Assists in the hiring process; interview, hiring and training of new associates.</li>
<li>Orients, develops, and supervises all supervisory/housekeeping staff.</li>
<li>Conducts regular inspections and makes recommendations to the facility.</li>
<li>Conducts monthly reporting of goals, accomplishments, and future plans.</li>
<li>Provides staff education and continuous training.</li>
<li>Communicates with staff, administration, and other departments.</li>
<li>Coordinates outside services (i.e. Pest Control, Window Cleaning, Medical and Solid Waste, Document Destruction, and Recycling program)</li>
</ul>
Qualifications:
<ul>
<li>4 years of support services, military, housekeeping, and/or facilities maintenance experience.</li>
<li>At least 1 year of supervisory experience in support service related field with high customer/client contact.</li>
<li>Ability to communicate effectively in written format and oral presentations.</li>
<li>Ability to multi-task and establish priorities.</li>
<li>Ability to maintain organization in a changing and stressful environment.</li>
<li>Exhibit initiative, responsibility, flexibility, and leadership.</li>
<li>Possess a thorough knowledge of contract administration and office procedures.</li>
<li>Proficient computer skills and knowledge of MS Office products, including Word, Excel, PowerPoint, Outlook, and internet.</li>
<li>Bachelor’s degree is preferred.</li>
</ul>
Apply to Crothall today!
Crothall is a member of Compass Group USA
Click here to Learn More about the Compass Story
Associates at Crothall are offered many fantastic benefits.&nbsp;
<ul>
<li>Medical</li>
<li>Dental</li>
<li>Vision</li>
<li>Life Insurance/ AD</li>
<li>Disability Insurance</li>
<li>Retirement Plan</li>
<li>Flexible Time Off</li>
<li>Holiday Time Off (varies by site/state)</li>
<li>Associate Shopping Program</li>
<li>Health and Wellness Programs</li>
<li>Discount Marketplace</li>
<li>Identity Theft Protection</li>
<li>Pet Insurance</li>
<li>Commuter Benefits</li>
<li>Employee Assistance Program</li>
<li>Flexible Spending Accounts (FSAs)</li>
<li>Paid Parental Leave</li>
<li>Personal Leave</li>
</ul>
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws.&nbsp;For positions in Washington State, Maryland, or to be performed Remotely, click here for paid time off benefits information.
Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.
Applications are accepted on an ongoing basis.
Crothall maintains a drug-free workplace.
Req ID:&nbsp;1458214
Crothall Healthcare&nbsp;
CINDY SWIDERSKI&nbsp;
[[req_classification]]&nbsp;

ENVIRONMENTAL SERVICES MANAGER 2ND SHIFT

<h3>Job Description</h3>
Job DescriptionBenefits
<ul>
<li>Paid Time Off &amp; Paid Company Holidays</li>
<li>Medical, Dental, Vision &amp; Life Insurance</li>
<li>Flexible Spending Account (FSA)</li>
<li>403(b) Retirement Plan with Company Match</li>
<li>Short-Term &amp; Long-Term Disability</li>
<li>$0 Copay for Legacy Provider visits</li>
<li>$0 Copay for prescriptions filled at Legacy Pharmacies</li>
<li>Travel Insurance &amp; Pet Insurance</li>
<li>Subsidized Gym Membership</li>
<li>And much more!</li>
</ul>
Apply today in less than 3 minutes using your phone, tablet, or computer!
Location: Legacy Montrose Allen Parkway -&nbsp;2929 Allen Pkwy., Suite 1300, Houston, TX 77019
Specialty Pharmacy and MTM Services - Manager (Job Overview)
Schedule: Monday-Friday (8AM-5PM)
Join the vanguard of pharmaceutical innovation as the Manager of Specialty Pharmacy &amp; MTM Services at Legacy Community Health. Embrace a future where cutting-edge technology and forward-thinking strategies revolutionize patient care in the heart of Houston.
We are seeking a visionary leader to pioneer our specialty pharmacy services, ensuring patients receive transformative Medication Therapy Management (MTM) that sets new standards in healthcare excellence. This role is designed for those who aspire to break barriers and create a game-changing impact in community health.
<ul>
<li>Role highlights:&nbsp;Spearhead pharmacy operations with dynamic strategies that enhance patient outcomes.</li>
<li>Work environment benefits:&nbsp;Collaborate within an agile team committed to innovation and digital transformation.</li>
<li>Impact and growth opportunities:&nbsp;Drive community health advancements with a focus on continuous improvement and data-driven decisions.</li>
<li>Team collaboration aspects:&nbsp;Engage with a diverse network of healthcare professionals to co-create breakthrough solutions.</li>
<li>Mission-driven elements:&nbsp;Lead initiatives that align with our commitment to revolutionizing healthcare delivery.</li>
</ul>
Key Responsibilities
<ul>
<li>Manage and revolutionize day-to-day operations of the specialty pharmacy, optimizing inventory management, order processing, and prescription dispensing.</li>
<li>Oversee and enhance MTM services, ensuring comprehensive medication reviews, consultations, and ongoing monitoring that set new standards in patient care.</li>
<li>Develop and implement progressive policies and procedures that ensure compliance with pharmacy regulations, patient privacy laws, and industry best practices.</li>
<li>Foster interdisciplinary collaboration with healthcare professionals to drive optimal patient outcomes.</li>
<li>Lead training and provide strategic guidance to pharmacy staff on specialty pharmaceuticals and MTM services.</li>
<li>Monitor and analyze pharmacy performance metrics to identify innovative improvements and enhance patient satisfaction.</li>
<li>Stay at the forefront of pharmaceutical industry developments, including new medications, treatment guidelines, and emerging therapies.</li>
<li>Manage and optimize relationships with pharmaceutical manufacturers and specialty drug vendors for streamlined medication delivery.</li>
<li>Participate in and lead quality improvement initiatives, overseeing the preparation and submission of pharmacy reports and documentation.</li>
<li>Support the integration of pharmacy services to ensure full compliance with legal requirements.</li>
<li>Oversee and engage in Quality Management Committee (QMC) activities.</li>
<li>Drive clinical decision-making aspects of the Specialty Pharmacy Program, providing strategic consultation to practitioners.</li>
<li>Innovate the use of information systems and technology to enhance patient care and outcomes.</li>
<li>Identify and deploy groundbreaking solutions to elevate department operations.</li>
<li>Champion change initiatives while maintaining resilience in navigating organizational transformations.</li>
<li>Promote positive patient experiences through the strategic use of pharmaceuticals.</li>
<li>Supervise and mentor MTM &amp; Specialty Pharmacy Technicians, fostering a culture of continuous learning and excellence.</li>
<li>Perform other duties as assigned, propelling the department towards excellence.</li>
</ul>
Minimum Qualifications
<ul>
<li>Bachelor's degree in Pharmacy or Doctor of Pharmacy (Pharm.D.) from an accredited institution.</li>
<li>Valid Pharmacist license from the Board of Pharmacy of the State of Texas.</li>
<li>American Heart Association Basic Life Support (BLS) certification.</li>
<li>Completion of an ASHP-accredited post-graduate year one (PGY1) and year two (PGY2) residency training program or fellowship program.</li>
<li>Minimum of five (5) years of experience in a pharmacy setting, preferably in specialty pharmacy or MTM.</li>
<li>At least two (2) years of pharmacy management experience.</li>
<li>Board Certified Pharmacotherapy Specialist (BCPS) or Board Certified Ambulatory Care Pharmacist (BCACP) preferred.</li>
<li>Masters in Business Administration (MBA) or Masters in Public Health (MPH) preferred.</li>
<li>Experience in HIV/AIDS, Geriatrics, and/or Pediatrics preferred.</li>
<li>Proficiency with computerized drug distribution/pharmacy management systems preferred.</li>
<li>Strong knowledge of specialty pharmaceuticals and an understanding of pharmaceutical regulations and industry standards.</li>
<li>Demonstrated leadership ability with experience managing a team in a dynamic environment.</li>
<li>Proven multitasking capabilities in a fast-paced setting.</li>
<li>Working knowledge of HIPAA, OSHA, and State/Federal laws governing medical services.</li>
<li>Understanding of rational drug therapy principles, with the ability to train others.</li>
<li>Strong commitment to excellence in healthcare and customer service.</li>
<li>Effective communication skills, both verbal and written.</li>
<li>Basic knowledge of statistics and graphical representation principles.</li>
</ul>
About Legacy Community HealthAs the largest Federally Qualified Health Center (FQHC) in Southeast Texas, Legacy Community Health has been delivering comprehensive, high-quality, and affordable health care for nearly 40 years. With more than 50 clinics across the Greater Houston and Gulf Coast region, we continue to grow strategically and invest in our communities. By innovating how care is delivered, we've stayed at the forefront of connecting our communities to health—every day, in every way. At Legacy, we know our success is powered by our people. We're always looking for talented, passionate individuals who want more than a job—they want a meaningful career that makes a real impact. Explore our open positions and see if a career at Legacy is right for you.
At Legacy Community Health, our mission—Driving healthy change in our communities—guides everything we do. To fulfill this mission, every team member is expected to embody the following core attributes in their daily work, regardless of role or department:
Approachable &amp; Collaborative
We bring our expertise without ego. In a collaborative healthcare environment, humility fosters trust and teamwork. Our employees value diverse perspectives, seek input from others, and are unafraid to acknowledge when they need help. We stay grounded in our purpose: to serve patients and communities with compassion and humility.
Driven &amp; Committed
We are driven by a deep commitment to excellence in patient care and organizational improvement. Our employees take initiative, embrace challenges, and go the extra mile to support our mission. Whether improving patient outcomes, streamlining processes, or stepping up in times of need, we are always striving to drive healthy change—within ourselves, our teams, and the communities we serve.
Perceptive &amp; Thoughtful Communicators
We value emotional intelligence as much as clinical or technical skill. Our team members demonstrate sound judgment, cultural sensitivity, and the ability to navigate complex situations with empathy and professionalism. They communicate clearly and respectfully with patients, families, and colleagues, building trust and fostering a safe, inclusive environment for all.
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lUycrpQsBX

Specialty Pharmacy and MTM Services - Manager

<h3>Job Description</h3>
Job Description
​Salary: &nbsp;$52,000-55,000.00
Other Forms of Compensation:&nbsp;&nbsp;
Pay Grade:&nbsp;10&nbsp;
Crothall Healthcare is a Compass One Company that provides specialized, high-quality, innovative, and responsive support services exclusively to the healthcare industry. Crothall serves many of the Top 100 Hospitals throughout its over 1300 healthcare service teams in 46 states. Crothall has been recognized as one of Modern Healthcare’s Best Places to Work and Best Places to Work in Pennsylvania since 2013 and Becker's Top 150 Places to Work since 2016. A division of Compass Group USA, we have more than 26,000 team members. Our core services include: Environmental Services, Healthcare Technology Solutions, Patient Transportation, Laundry &amp; Linen, Facilities Management, and Ambulatory EVS. Learn more at <a href="http://www.Crothall.com" target="_blank">www.Crothall.com</a>.
Job Summary
Summary: As an Operations Manager, you are responsible for assisting in directing and overseeing the support services operational needs of the department. You will coordinate the tasks of the frontline associates and will serve as a liaison between administration and unit departments, providing the highest possible level of service. 
Essential Duties and Responsibilities:
<ul>
<li>Establishes and annually reviews standards and work procedures for all staff.</li>
<li>Plans work and staffing schedules and areas of work to ensure adequate services are rendered.</li>
<li>Assists in the hiring process; interview, hiring and training of new associates.</li>
<li>Orients, develops, and supervises all supervisory/housekeeping staff.</li>
<li>Conducts regular inspections and makes recommendations to the facility.</li>
<li>Conducts monthly reporting of goals, accomplishments, and future plans.</li>
<li>Provides staff education and continuous training.</li>
<li>Communicates with staff, administration, and other departments.</li>
<li>Coordinates outside services (i.e. Pest Control, Window Cleaning, Medical and Solid Waste, Document Destruction, and Recycling program)</li>
</ul>
Qualifications:
<ul>
<li>4 years of support services, military, housekeeping, and/or facilities maintenance experience.</li>
<li>At least 1 year of supervisory experience in support service related field with high customer/client contact.</li>
<li>Ability to communicate effectively in written format and oral presentations.</li>
<li>Ability to multi-task and establish priorities.</li>
<li>Ability to maintain organization in a changing and stressful environment.</li>
<li>Exhibit initiative, responsibility, flexibility, and leadership.</li>
<li>Possess a thorough knowledge of contract administration and office procedures.</li>
<li>Proficient computer skills and knowledge of MS Office products, including Word, Excel, PowerPoint, Outlook, and internet.</li>
<li>Bachelor’s degree is preferred.</li>
</ul>
Apply to Crothall today!
Crothall is a member of Compass Group USA
Click here to Learn More about the Compass Story
Associates at Crothall are offered many fantastic benefits.&nbsp;
<ul>
<li>Medical</li>
<li>Dental</li>
<li>Vision</li>
<li>Life Insurance/ AD</li>
<li>Disability Insurance</li>
<li>Retirement Plan</li>
<li>Flexible Time Off</li>
<li>Holiday Time Off (varies by site/state)</li>
<li>Associate Shopping Program</li>
<li>Health and Wellness Programs</li>
<li>Discount Marketplace</li>
<li>Identity Theft Protection</li>
<li>Pet Insurance</li>
<li>Commuter Benefits</li>
<li>Employee Assistance Program</li>
<li>Flexible Spending Accounts (FSAs)</li>
<li>Paid Parental Leave</li>
<li>Personal Leave</li>
</ul>
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws.&nbsp;For positions in Washington State, Maryland, or to be performed Remotely, click here for paid time off benefits information.
Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.
Applications are accepted on an ongoing basis.
Crothall maintains a drug-free workplace.
Req ID:&nbsp;1458428
Crothall Healthcare&nbsp;
CINDY SWIDERSKI&nbsp;
[[req_classification]]&nbsp;

<h3>Job Description</h3>
Job Description
BAYADA Home Health Care has an immediate opening for a Client Services Manager in our St. Cloud Pediatrics Skilled Nursing Office. If you are looking for an exciting career opportunity in a growing industry, a Client Services Manager could be the position for you. BAYADA believes that our clients and their families deserve home health care delivered with compassion, excellence, and reliability. We want you to apply your energy and skills in this dynamic, entrepreneurial environment and become an integral part of a caring, professional team that is instrumental in providing the highest quality care to our clients.
Location: 742 1st St. South, Suite 104 Waite Park, MN 56387
The Client Services Manager will:
<ul>
<li>Provide superior customer service and quality home care</li>
<li>Focus on managing coordination of client services and emergent scheduling issues</li>
<li>Manage your Client Services Manager caseload while proactively growing it</li>
<li>Build lasting relationships with clients, referral sources, payors and community organizations</li>
<li>Develop strong, communicative relationships with the team</li>
<li>Maintain effective fiscal management of your caseload by monitoring metrics (admissions, % Medicare, referrals rejected by reason, etc.)</li>
<li>Client Services Managers will partner with Clinical Managers to provide supervision and support to field employees </li>
</ul>
Qualifications for a Client Services Manager:
<ul>
<li>Bachelor degree is required or equivalent experience </li>
<li>Prior medical office or home care experience preferred</li>
<li>Prior supervisory experience a plus</li>
<li>Demonstrated record of successfully taking on increased responsibility (goal achievement)</li>
<li>Ambition to grow and advance beyond current position</li>
<li>Strong computer skills required (electronic medical record)</li>
<li>Excellent communication and interpersonal skills</li>
</ul>
BAYADA Offers:
<ul>
<li>BAYADA offers a comprehensive benefits plan that includes the following: Paid holidays, vacation and sick leave, vision, dental and medical health plans, employer paid life insurance, 401k with company match, direct deposit and employee assistance program</li>
<li>$45-55k per year, plus incentives, depending on experience</li>
</ul>
Established in 1975, BAYADA is a non-profit organization that has never been sold, caring for an average of 44,000 clients weekly with 31,500 employees onboard. BAYADA is serving clients in 21 states, 373 offices, 6 countries and growing!!!
Our Core Values: Compassion, Excellence, and Reliability
#LIRX
#JoinBAYADA-RX
As an accredited, regulated, certified, and licensed home health care provider, BAYADA complies with all state/local mandates.
BAYADA is celebrating 50 years of compassion, excellence, and reliability. Learn more about our 50th anniversary celebration and how you can join in here.
BAYADA Home Health Care, Inc., and its associated entities and joint venture partners, are Equal Opportunity Employers. All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, age, disability, pregnancy or maternity, sexual orientation, gender identity, citizenship status, military status, or any other similarly protected status in accordance with federal, state and local laws. Hence, we strongly encourage applications from people with these identities or who are members of other marginalized communities.

Client Services Manager, Pediatrics

<h3>Job Description</h3>
Job Description
fairlife, LLC is a Chicago-based nutrition company that creates great-tasting, nutrition-rich and dairy products to nourish consumers.
With over $3B in annual retail sales, fairlife's portfolio of delicious, lactose-free, real dairy products includes: fairlife® ultra-filtered milk; Core Power® High Protein Shakes, a sports nutrition drink to support post-workout recovery; fairlife® nutrition plan™, a nutrition shake to support the journey to better health.
A wholly owned subsidiary of The Coca-Cola company, fairlife, LLC has been recognized by both Fast Company and Nielsen for its industry leading innovation.
To learn more about fairlife and its complete line of products, please visit fairlife.com.
job purpose:
As fairlife continues to experience exponential growth as a company, we are looking for an Indirect Procurement Manager to help advance the strategic sourcing and procurement operations within our Supply Chain Team. This role is directly responsible for managing and overseeing all aspects of developing and implementing sourcing strategies that align with fairlife's strategic objectives. The Indirect Procurement Manager will be tasked with developing and executing upon sourcing strategies across indirect categories with a focus on supplier selection, relationship management and price negotiation. As Indirect Procurement Manager, you will be expected to liaise with multiple stakeholders across various areas of the business internally and externally, and support as a thought leader to drive strategic decision making. This role delivers value by ensuring fairlife partners and contracts favorably with high performing suppliers driving exceptional service, quality, and value for our business.
responsibilities: 
<ul>
<li>Plan, organize, direct, and control activities related to strategic sourcing for indirect spend, focused on service categories.</li>
<li>Analyze spend to develop a productivity pipeline and execute robust category strategies that optimize the supply base.</li>
<li>Own, develop, and execute category strategies within indirect services, including but not limited to IT Hardware and Software, Professional Services, Consulting Services, Logistics Services, Leasing engagements, and Wastewater Services.</li>
</ul>
<ul>
<li>Manage the lifecycle of contracts related to co-manufacturing, own strategic and tactical relationships with all co-manufacturers, ensure vendor adherence to contracted terms, support our internal Operations teams by tracking all performance metrics and supporting all escalations, collaborating with Coca-Cola and manufacturers on improvement projects and initiatives.</li>
<li>Identify, support, and implement cost reduction opportunities.</li>
<li>Lead Request for Proposal (RFP) process to ensure consistent lowest total cost of ownership.</li>
<li>Earn trust with key internal stakeholder teams to collaborate on requirements gathering, while leading RFP development, response review, and supplier selection process.</li>
<li>Develop and execute vendor service agreements in close collaboration with Legal Team; Develop and negotiate preferential terms.</li>
<li>Manage vendor relationships, track performance, and communicate performance feedback.</li>
<li>Identify supply risks in Indirect categories and develop risk mitigation strategies.</li>
<li>Leverage functional experts through the sourcing process to assess market conditions, identify spend leverage opportunities, benchmark data, and other related activities.</li>
<li>Assist in the development and management of annual budgeting process.</li>
<li>Analyze and forecast market inflation trends and work to address any price variances to budget.</li>
<li>Monitor, track and report on savings and key performance indicators for category.</li>
<li>Resolve any unforeseen problems with suppliers relating to operations, purchasing or quality/performance.</li>
<li>Partners with key stakeholders and project teams across the organization identify and prioritize strategic sourcing opportunities for the broader service category.</li>
<li>Other duties and category support as assigned and/or identified by the category manager.</li>
</ul>
skills/qualifications required: 
<ul>
<li>Bachelor's Degree (Preferably in Supply Chain, Procurement, Finance or Engineering).</li>
<li>+5 years of indirect services procurement experience (preferably IT in a CPG environment) or equivalent.</li>
<li>Excellent negotiation skills, verbal and written communication, and a self-starter.</li>
<li>Strong project management background desired with experience in CPG environment.</li>
<li>Strong knowledge of contract structures and preferred terms for execution with service agreements. </li>
<li>Proactive business results-focused, and proven ability to provide insights that generate value and drive savings.</li>
<li>Self-motivated; ability to execute and prioritize in a dynamic environment.</li>
<li>Able to thrive in a dynamic and fast-moving environment; Eager to partner and create value-based relationships with team members up, down and across the organization.</li>
<li>Ability to influence senior leadership teams at Plant level and Corporate Function level.</li>
<li>Ability to handle ambiguity and work in a fast paced, entrepreneurial environment.</li>
</ul>
position location: Chicago, IL or Coopersville, MI
reports to: Indirect Procurement Director
travel requirements: 30%
*Base pay offered may vary depending on geography, job-related knowledge, skills, and experience. A full range of medical, financial, and/or other benefits, dependent on the position, is offered.
Base pay range:$90,000—$130,000 USD
fairlife, LLC is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. All qualified applicants and employees will be given equal opportunity. Selection decisions are based on job-related factors.
In addition to its nondiscrimination commitment, the Company will also provide reasonable accommodation of qualified individuals with known disabilities unless doing so would impose an undue hardship on the Company. If you have a disability and would like to request accommodation in order to apply for a position with us, please email <a href="mailto:careers@fairlife.com" target="_blank">careers@fairlife.com</a>.
 For Recruitment Agencies At fairlife, we manage the majority of our hiring internally through our dedicated Talent Acquisition team, which is actively engaged in direct candidate sourcing. Most of our roles are filled through applications submitted via our careers site or through direct outreach by our team.
As our recruitment is primarily handled in-house, we work only occasionally with external agencies, and only those on our existing, pre-approved vendor list. At this time, we are not reviewing or expanding that list.
Unsolicited resumes or submissions from external agencies not authorized by our Talent Acquisition team will be considered direct candidate applications. As such, fairlife will not assume responsibility for any placement fees associated with these submissions.

Indirect Procurement Manager, Services

<h3>Job Description</h3>
Job Description
StubHub is on a mission to redefine the live event experience on a global scale. Whether someone is looking to attend their first event or their hundredth, we're here to delight them all the way from the moment they start looking for a ticket until they step through the gate. The same goes for our sellers. From fans selling a single ticket to the promoters of a worldwide stadium tour, we want StubHub to be the safest, most convenient way to offer a ticket to the millions of fans who browse our platform around the world.
StubHub is seeking an experienced Engineering Manager to lead our Runtime &amp; Services team — a foundational engineering team that provides shared services, libraries, and frameworks powering service development across the company. This team owns and operates a broad portfolio of internal engineering capabilities, including:
<ul>
<li>A high-performance, cross-language runtime environment and reusable service templates</li>
<li>Core engineering primitives like distributed caching, eventing, and configuration management</li>
<li>Shared internal packages and SDKs across C#, Python, and JavaScript</li>
<li>Platform-wide Document Management Services and Content Management Sub-System</li>
<li>Company-wide Messaging Infrastructure, including transactional email, SMS, and push notifications</li>
</ul>
As Engineering Manager, you'll lead a team of talented engineers building these services and driving adoption across the org. You'll collaborate with technical leaders and service owners to abstract complexity, enforce consistency, and enable teams to deliver high-performance, scalable systems quickly and reliably.
Location: Hybrid (3 days in office/2 days remote) – New York, NY, Santa Monica, CA, or Aliso Viejo, CA
About the Team:
Our mission is to empower StubHub engineers by providing performant, reusable, and intuitive core services and SDKs that abstract away complexity and address the most common service development challenges: configuration, messaging, caching, service scaffolding, and cross-domain integration. Including:
<ul>
<li>Cross-language runtime environments and reusable service templates</li>
<li>Shared packages and libraries for consistent development experiences</li>
<li>Internal platforms such as:
<ul>
<li>Document Management Service</li>
<li>Content Management Sub-System</li>
<li>Messaging Frameworks powering transactional Email, SMS, and Push notifications</li>
</ul>
</li>
<li>Foundational infrastructure like distributed caching and configuration services</li>
</ul>
We support teams in building faster, safer, and more reliable services while encouraging consistency, observability, and engineering best practices.
What You'll Do:

<ul>
<li>Lead the team in building, evolving, and maintaining core engineering services and internal platforms:
<ul>
<li>Messaging systems used across StubHub for transactional communication (Email, SMS, Push)</li>
<li>Content and Document Management services</li>
<li>Runtime host environments and reusable service scaffolds</li>
<li>Distributed caching strategies and configuration management tooling</li>
<li>Internal SDKs and cross-language shared packages</li>
</ul>
</li>
<li>Establish and promote best practices for service integration and performance</li>
<li>Ensure internal services are intuitive, reliable, and optimized for developer adoption and scalability</li>
<li>Drive consistency and high standards across all team-owned APIs and developer interfaces</li>
</ul>

What Success Looks Like:
<ul>
<li>Meaningful improvements in customer-facing metrics (e.g., performance, reliability, relevance). </li>
<li>On-time, high-quality delivery of initiatives tied to company objectives. </li>
<li>Clear evidence of team growth, engagement, and performance. </li>
<li>Demonstrated improvement in team operational metrics (e.g., velocity, quality, incident reduction). </li>
<li>A strong pipeline of internal talent and a team that continuously improves its impact-per-head over time. </li>
</ul>
What We're Looking For:
<ul>
<li>7+ years of engineering experience, including technical ownership of production systems and business-critical software. </li>
<li>2+ years of people leadership experience, with a track record of hiring and developing high-performing teams. </li>
<li>Strong technical background in backend, infrastructure, APIs, or data systems (Java, C++, Python, or similar). </li>
<li>Proven ability to drive execution, define clear success metrics, and solve complex problems with data and rigor. </li>
<li>Skilled in managing ambiguity, prioritizing ruthlessly, and delivering under tight timelines. </li>
<li>Deep understanding of distributed systems, service design, integration patterns, and system performance Strong collaboration and communication skills with the ability to influence stakeholders across org boundaries</li>
</ul>
What We Offer:
<ul>
<li>Accelerated Growth Environment: An environment designed for swift skill and knowledge enhancement, where you have the autonomy to lead experiments and tests on a massive scale.</li>
<li>Top Tier Compensation Package: Competitive base, equity, and upside that tracks with your impact.</li>
<li>Flexible Time Off: Embrace a healthy work-life balance with unlimited Flex Time Off, providing you the flexibility to manage your schedule and recharge as needed.</li>
<li>Comprehensive Benefits Package: Prioritize your well-being with a comprehensive benefits package, featuring 401k, and premium Health, Vision, and Dental Insurance options.</li>
</ul>
The anticipated gross base pay range is below for this role. Actual compensation will vary depending on factors such as a candidate's qualifications, skills, experience, and competencies. Base annual salary is one component of StubHub's total compensation and competitive benefits package, which includes equity, 401(k), paid time off, paid parental leave, and comprehensive health benefits. 
Salary Range$300,000—$400,000 USDAbout UsStubHub is the world's leading marketplace to buy and sell tickets to any live event, anywhere. Through StubHub in North America and viagogo, our international platform, we service customers in 195 countries in 33 languages and 49 available currencies. With more than 300 million tickets available annually on our platform to events around the world -- from sports to music, comedy to dance, festivals to theater -- StubHub offers the safest, most convenient way to buy or sell tickets to the most memorable live experiences. Come join our team for a front-row seat to the action. For California Residents: California Job Applicant Privacy Notice found hereWe are an equal opportunity employer and value diversity on our team. We do not discriminate on the basis of race, color, religion, sex, national origin, gender, sexual orientation, age, disability, veteran status, or any other legally protected status.

Engineering Manager - Runtime & Services

<h3>Job Description</h3>
Job Description
Our Story:
At think-cell, we're on a mission to revolutionize the way professionals work—making presentation creation smarter, faster, and more efficient. Since our founding in 2002 in Berlin, we've been crafting powerful software that seamlessly integrates with Microsoft Office, helping users easily transform complex data into stunning charts and diagrams. 
Driven by innovation and technical excellence, our diverse and dynamic team thrives on creativity and collaboration. We foster an inclusive culture where ideas flourish, and every team member has the opportunity to make a real impact. If you're passionate about shaping the future of productivity software, think-cell is the place for you! 🚀 
Position Details:
Are you a driven, entrepreneurial sales professional ready to make an impact in the financial services industry? We're looking for a high-energy Account Manager to lead our go to market efforts across a portfolio of top financial services firms in the U.S. 
In this role, you will manage and grow a book of existing customers with a focus on driving adoption, expanding licenses, and ensuring customers unlock the full value of think cell. You will own the full sales cycle from opportunity identification to close and work cross functionally to deliver an exceptional customer experience. 
If you thrive on building strong relationships, navigating complex buying groups, and driving growth within a strategic vertical, this is your opportunity to lead from the front. 
Key Responsibilities:
<ul>
<li>Own a portfolio of financial services customers by managing and growing accounts while identifying and executing expansion opportunities. </li>
</ul>
<ul>
<li>Prospecting into new teams and divisions within existing accounts, leveraging account mapping and data-driven sales strategies. </li>
</ul>
<ul>
<li>Manage the full sales cycle from lead generation to deal closure, including qualification, value positioning, live product demonstrations, negotiation, and contract execution. </li>
</ul>
<ul>
<li>Manage data-driven account forensics to identify areas for expansion and churn prevention. </li>
</ul>
<ul>
<li>Engage directly with end-users, procurement, and decision-makers to drive adoption and long-term value. </li>
</ul>
<ul>
<li>Develop and execute strategic account plans tailored to each customer's structure, needs, and buying patterns. </li>
</ul>
<ul>
<li>Own pipeline generation, inbound requests, and trial conversions by refining outreach strategies, adjusting messaging, and executing sales plays. </li>
</ul>
<ul>
<li>Work cross-functionally with leadership, customer enablement, and solution consulting to drive training and adoption within key accounts. </li>
</ul>
<ul>
<li>Monitor account health and proactively mitigate churn risk through ongoing engagement, renewal strategies, and expansion planning. </li>
</ul>
Your profile
<ul>
<li>3-5+ years of experience in a SaaS sales, ideally in a high growth or start-up environment. </li>
</ul>
<ul>
<li>Proven track record of managing enterprise or mid-market accounts – Experience with financial services clients or exposure to the financial services industry is a plus. </li>
</ul>
<ul>
<li>Strong ability to navigate complex customer organizations, multi-thread deals and with C-suite executives. </li>
</ul>
<ul>
<li>Highly self-sufficient and proactive, capable of operating in an entrepreneurial and fast-moving sales environment. </li>
</ul>
<ul>
<li>Experience in working with common GTM tools (e.g. Salesforce.com, Outreach.io, Gong, LinkedIn SalesNav). </li>
</ul>
<ul>
<li>Excellent virtual communication and presentation skills with the ability to build and maintain customer relationships. </li>
</ul>
<ul>
<li>Appreciation of our product – willingness to understand think-cell's product is a must (don't worry, it's very intuitive), experience with think-cell a plus. </li>
</ul>
<ul>
<li>Based in Denver Ability to work on-site in Denver at least 3 days per week </li>
</ul>
<ul>
<li>College degree, preferably in business or a related field. </li>
</ul>
<ul>
<li>Proficiency in Microsoft Office. </li>
</ul>
Why is think-cell the right place for you?  
At think-cell, we're not just building innovative software – we're empowering over 1.2 million business users across 30,000 companies, including the world's top consulting firms, DAX 40 leaders, and the biggest US blue-chip enterprises. With offices in Berlin, Denver, Boston, London, Tokyo, and Dubai, we are a diverse, passionate team of over 150 people, united by a shared commitment to excellence and innovation.  
Our proprietary technology sets the standard in business document creation, and we're in a dynamic, growing market with enormous potential. As we continue to lead the way in our industry, we're looking for talented individuals who can help us shape the future of business productivity.  
Our Values   
At think-cell, our values are at the heart of everything we do. They guide how we work, collaborate, and create value for our customers. As part of our team, you will embody and help shape the following principles that define us:  
<ul>
<li>Forward Thinking: We are adaptable innovators – we embrace change, value progress, and challenge the status quo to find the best solutions.  </li>
</ul>
<ul>
<li>Ownership: We take pride in our work – we own our mistakes, learn from them, and go the extra mile to deliver exceptional results.  </li>
</ul>
<ul>
<li>Customer First: We are committed to our customers – we understand, prioritize, and deliver lasting value through meaningful solutions.  </li>
</ul>
<ul>
<li>Unified Team: We cultivate collaboration and value every voice – we prioritize integrity and respect, ensuring everyone feels heard, supported, and aligned in our shared mission.  </li>
</ul>
<ul>
<li>Strive for Excellence: We are driven by excellence – we set ambitious goals, pursue quality relentlessly, and foster growth through exceptional talent.  </li>
</ul>
Join Our Journey  
We encourage you to apply even if you don't meet every requirement. At think-cell, we celebrate diversity because it drives creativity and excellence. We welcome individuals from all backgrounds who are passionate about making a real impact.  
Joining us means more than just a job – it's an opportunity to be part of an inclusive, innovative, and supportive team that values collaboration and growth. Together, we can push boundaries and achieve great things.  
Compensation: think-cell believes the value of pay transparency contributes towards an honest and supportive culture. For this role, we anticipate an OTE of $130K–$170K per year. The actual amount to be offered to the successful candidate will be dependent upon the key aspects of each case which may include education, skills, experience, scope of the role, location etc. as determined through the selection process. Any think-cell variable incentive includes a targeted dollar amount and any actual payout amount is dependent on company and personal performance. Think-cell provides comprehensive benefits package including: medical, dental, vision, disability leave, parental leave, paid time off and 401k contribution (all benefits are subject to eligibility requirements).
At think-cell, we value diversity. Think-cell is proud to be an equal opportunity employer and does not discriminate based on race, color, religion, national origin, age, disability, sex, gender identity or expression, sexual orientation, marital status, military or veteran status, or any other characteristic protected by law.
#LI-Hybrid #Sales #AccountManager #SaasCareers #TechSales #HiringNow

Account Manager, Financial Services

<h3>Job Description</h3>
Job Description
This position will support the Pathway Home 6 grant. This grant is expected to run for 42 months and provides funding for workforce development programs that support incarcerated individuals. The program goal is to improve employment outcomes and reduce recidivism by offering job training and other supportive services during incarceration and upon reentry into the community. 
OUR ORGANIZATION: 
Kinexus Group, recognized as one of Nonprofit Times 2017, 2018, 2019, 2020, 2021 and 2022 Best Nonprofits to Work For, is a cutting-edge community development organization with growing initiatives to create an economically thriving Michigan. We are change agents who create solutions for business, workforce, and community challenges to promote economic vitality. 
The Offender Services Team is comprised of competent and caring resource professionals who are innovative, resourceful, collaborative, and helpful in facilitating the reentry process for justice involved individuals who access resources at Kinexus Group.  This responsibility requires that we be service oriented relative to the needs of all referred participants, while still assuring that all services adhere to federal, state and local policies and procedures, financial requirements as established through funding sources.
We lead by example by holding true to a high standard of excellence that drives positive outcomes for justice involved individuals. The Offender Services department strives to be exemplary in all activities and to continuously exceed expectations. 
OUR DESIRED OUTCOMES:
The Case Manager will play a pivotal role in the success of the Pathway Home 6 (PH6) reentry initiative. Each Case Manager will be assigned to one of the three county jails and will support job seekers pre- and post-release. The primary goal is to help job seekers develop and follow Individualized Development Plans (IDPs), overcome reentry barriers, gain employment, and reduce recidivism through consistent, trauma-informed, and strengths-based support.
WHAT WE EXPECT FROM YOU:
As a Case Manager for the Pathway Home 6 Program, you will be the primary support for justice-involved individuals transitioning from incarceration to the workforce. You will lead the intake and assessment process, develop and manage individualized reentry plans (IDPs), and provide direct services both pre- and post-release. This includes coordinating training and employment opportunities, connecting job seekers to supportive services, and tracking their progress toward self-sufficiency and reduced recidivism. Your role requires strong communication, organizational, and interpersonal skills to collaborate with jail staff, service partners, and employers while maintaining accurate documentation and compliance with federal performance standards. Ultimately, you are expected to be a proactive, compassionate advocate who helps job seekers overcome barriers and achieve lasting success in the community.
Case Management &amp; Participant Engagement
<ul>
<li>Manage participant documentation, enrollment files, and intake logistics</li>
<li>Provide one-on-one case management to incarcerated and recently released job seekers.</li>
<li>Facilitate program intake, risk and needs assessments (e.g., LS/CMI), and career evaluations (e.g., JOFI).</li>
<li>Collaborate with jail staff and service providers to conduct in-jail visits twice weekly.</li>
<li>Develop and maintain Individualized Development Plans (IDPs) linked to training, employment, and support services.</li>
<li>Connect job seekers with supportive services (housing, legal aid, mental health, substance abuse treatment, etc.).</li>
</ul>
Service Delivery &amp; Support
<ul>
<li>Assist job seekers in obtaining vital records such as ID, Social Security card, and birth certificate.</li>
<li>Provide job readiness training (resume building, interview skills, digital literacy, etc.).</li>
<li>Guide job seekers through job placement and post-release occupational training pathways.</li>
<li>Follow up with job seekers weekly for at least 12 months post-release to support stability and job retention.</li>
</ul>
Collaboration &amp; Communication
<ul>
<li>Act as liaison between job seekers, jail staff, probation officers, public defenders, and external service providers.</li>
<li>Attend and contribute to weekly case coordination and staff performance meetings.</li>
<li>Work closely with the Program Coordinator to ensure timely, accurate entry of participant data into LS/CMI system.</li>
</ul>
Documentation &amp; Performance Tracking
<ul>
<li>Maintain thorough and confidential participant records.</li>
<li>Collect employment verification, pay stubs, and training completion documents.</li>
<li>Monitor WIOA indicators and recidivism metrics, including participant rearrest and reconviction status.</li>
<li>Support data collection for quarterly and annual grant reporting.</li>
<li>Follow all policies and procedures related to case management.</li>
</ul>
MINUMUM REQUIREMENTS:
<ul>
<li>Associate's degree in human services, criminal justice, social work, or a related field (Bachelor's preferred).</li>
<li>At least two years of experience in case management or direct services.</li>
<li>Strong interpersonal and motivational interviewing skills.</li>
<li>Comfort working in correctional and community-based settings.</li>
<li>Proficient in Microsoft Office and familiar with electronic case management systems.</li>
</ul>
PREFERRED EXPERIENCE:
<ul>
<li>Experience working with justice-involved individuals or in reentry programs.</li>
<li>Familiarity with WIOA and LS/CMI case management platform.</li>
<li>Understanding of trauma-informed care and wraparound service coordination.</li>
</ul>
WORK ENVIRONMENT:
<ul>
<li>Office-based with regular travel to jails, employer sites, and partner meetings.</li>
<li>Must pass background checks as required by jail facilities.</li>
<li>Flexibility in scheduling to accommodate access to correctional settings and participant needs.</li>
<li>Competitive Salary &amp; Benefits </li>
</ul>
WHAT YOU CAN EXPECT FROM US:
<ul>
<li>A robust onboarding experience to integrate you into our team.   </li>
<li>Team of Teams training in support of the organizational strategies.   </li>
<li>Job training and development to ensure you are established and growing in your role.   </li>
<li>Cross Operational Meetings with your peers.   </li>
<li>Be a part of transformational change in Michigan. </li>
</ul>
We have unique culture that requires individuals to be BOLD, INSPIRATIONAL, ENTREPRENEURIAL and INCLUSIVE. We spend more waking hours with each other than we do with family or friends, so finding someone that adds to our culture is extremely important. 
Kinexus Group is an Equal Opportunity Employer/Program. Auxiliary aids, reasonable accommodations and/or services are available upon request for individuals with disabilities. Michigan Relay Center: 711 Voice and TDD. Kinexus is a partner of American Job Centers.

Case Manager - Offender Services

<h3>Job Description</h3>
Job Description
Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office-based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.
The company is founder-led, profitable, and growing.
We are hiring an Engineering Manager ...
This role is an opportunity for a technologist with a passion for Linux and Cloud technologies to build a career with Canonical and drive the success with those leveraging Ubuntu and open source products. If you have an affinity for open source development and a passion for technology, then you will enjoy working with some of the best people in the industry at Canonical.
The BootStack team designs, builds, and operates modern distributed systems on private infrastructure for customers. From Kubernetes to OpenStack and everything in-between, you'll be working with the latest technology in a fast-paced engineering environment. As a Cloud Engineering Manager for the BootStack team, you will be responsible for managing the engineers that oversee day-to-day Managed Service of customer environments, including customer service management, managed services operations and consistent product improvement engineering. Collaboration with customers, product engineering, and operations is critical to success.
Location: This is a globally remote role.
The role entails
<ul>
<li>Manage a growing engineering team to optimise the quality and velocity of both development and operations</li>
<li>Identify and measure team health indicators</li>
<li>Implement disciplined engineering and operations processes</li>
<li>Represent the BootStack team with respect to stakeholders, customers, and external teams</li>
<li>Ensure proper team focus on priorities, milestones, and deliverables</li>
<li>Work to meet service level agreements with customer deployments around the globe</li>
<li>Deliver quality managed services in a consistent, timely manner</li>
</ul>
What we are looking for in you
<ul>
<li>Bachelors (or equivalent) education in a technology field</li>
<li>Proven track record of professional experience of either software delivery using Python, Go, C, C++, Java, or similar and/or managing operations teams</li>
<li>Proven experience with OpenStack</li>
<li>Demonstrated strong commitment to testing methodologies and maintainable code quality</li>
<li>Experience with Linux system administration, Ubuntu/Debian a plus</li>
<li>Strong communication and cooperation skills</li>
<li>Experience with agile software development methodologies</li>
<li>Experience working in and managing distributed teams</li>
<li>Technical aptitude for understanding complex distributed systems</li>
<li>Experience with cloud topologies and technologies</li>
<li>Travel to team and company events and customer meetings, roughly 20% or less</li>
</ul>
What we offer colleagues
We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognize outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.
<ul>
<li>Distributed work environment with twice-yearly team sprints in person</li>
<li>Personal learning and development budget of USD 2,000 per year</li>
<li>Annual compensation review</li>
<li>Recognition rewards</li>
<li>Annual holiday leave</li>
<li>Maternity and paternity leave</li>
<li>Team Member Assistance Program &amp; Wellness Platform</li>
<li>Opportunity to travel to new locations to meet colleagues</li>
<li>Priority Pass and travel upgrades for long-haul company events</li>
</ul>
About Canonical
Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open-source projects and the platform for AI, IoT, and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence; in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since our inception in 2004.​ Working here is a step into the future and will challenge you to think differently, work smarter, learn new skills, and raise your game.
Canonical is an equal opportunity employer
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.
#LI-remote

Engineering Manager, Managed Services

<h3>Job Description</h3>
Job DescriptionAbout ROLLER
ROLLER is a global software-as-a-service company designed to help businesses in the leisure and attractions industry operate more efficiently and deliver great guest experiences. ROLLER helps its customers offer amazing guest experiences through a full suite of venue management features. We are a fast-growing global company with customers in over 30 countries and a wide array of industries like theme parks, museums, zoos, trampoline parks, water parks, aquariums, and wake parks - to name a few!
At the heart of ROLLER is our team - which consists of 200+ highly energetic, driven, intelligent, and humble professionals, all contributing to help build a great and enduring business. We truly believe that the sky's the limit for us, and we are well on our way toward becoming a global success story. But most of all, we love what we do, have a great time doing it, and are looking for like-minded people to join us on this amazing journey!
About the Role
We're on the hunt for an Associate Director, Financial Services to join us onsite in Austin, TX. This is a high-impact leadership role focused on the operational execution of our embedded finance and ROLLER Payments business. You'll be the right hand to the VP of Financial Services, leading day-to-day operations, guiding a growing team, and helping ensure our processes scale as we do.
This role is ideal for someone with fintech or banking experience who thrives in fast-moving environments. You'll bring clarity to complexity, turn strategy into execution, and collaborate cross-functionally to ensure ROLLER's financial services operations are efficient, scalable, and customer-centric.
What You'll DoLead &amp; Scale Operations
<ul>
<li>Oversee daily operations across payments and embedded financial services — including transaction flows, reconciliations, and settlements. </li>
<li>Monitor and continuously improve key processes, ensuring they're efficient, documented, and ready to scale. </li>
<li>Implement tools and systems to drive automation and reduce operational friction. </li>
</ul>
Build &amp; Coach a High-Performing Team
<ul>
<li>Lead a team of 3 (growing to 8–10), setting clear expectations and creating opportunities for development and growth. </li>
<li>Foster a culture of ownership, accountability, and collaboration. </li>
</ul>
Drive Cross-Functional Collaboration
<ul>
<li>Act as a connector across departments — from Product and Engineering to Sales and Support — to ensure alignment on financial initiatives and smooth delivery. </li>
<li>Coordinate cross-team efforts to launch new features, resolve issues, and continuously improve our offering. </li>
</ul>
Be the Payments Expert in the Room
<ul>
<li>Partner with Sales and Solutions Engineering to support proposal development, pricing conversations, and RFP responses. </li>
<li>Join prospect and customer calls to provide payments expertise and help position our embedded finance capabilities effectively. </li>
</ul>
Own Escalations &amp; Risk Response
<ul>
<li>Act as the go-to escalation point for complex payment or finance-related issues. </li>
<li>Collaborate across teams to troubleshoot and resolve incidents quickly and professionally. </li>
</ul>
Turn Strategy into Action
<ul>
<li>Work closely with the VP to translate strategic initiatives into executable operational plans. </li>
<li>Contribute to long-term planning and roadmap delivery. </li>
</ul>
Track &amp; Communicate Performance
<ul>
<li>Own operational KPIs and reporting (e.g. transaction success, settlement timelines, exception rates). </li>
<li>Provide insights and updates to senior leadership on performance and areas for improvement. </li>
</ul>
Keep Us Compliant &amp; In Control
<ul>
<li>Ensure adherence to relevant regulatory requirements (e.g. PCI-DSS, KYC/AML). </li>
<li>Maintain and enforce strong internal controls, policies, and procedures. </li>
</ul>
About You
<ul>
<li>8+ years in financial services, payments, fintech, or banking operations — with 3+ years leading teams. </li>
<li>Proven ability to manage, coach, and scale high-performing operations teams. </li>
<li>Strong understanding of embedded finance, payment gateways, merchant acquiring, and settlement processes. </li>
<li>Excellent problem-solving, organizational, and stakeholder management skills. </li>
<li>Confident communicator who can engage across technical and commercial audiences. </li>
<li>Bachelor's degree in Business, Finance, or similar (MBA a plus). </li>
<li>Experience using systems like Salesforce, Adyen, or Stripe preferred. </li>
</ul>
Bonus Points For
<ul>
<li>Fintech or SaaS startup experience - you're used to scaling fast. </li>
<li>Regulatory knowledge in payments (e.g. PCI, AML, KYC). </li>
<li>Process improvement or project management certifications (Lean, Six Sigma, PMP, Agile). </li>
</ul>
Perks!
<ul>
<li>Attractive compensation package and benefits.</li>
<li>You get to work on a category-leading product that customers love in a fun, high-growth industry! Check our Capterra and G2 reviews.</li>
<li>Paid time off (PTO), Sick days, and US holidays.</li>
<li>4 ROLLER Recharge days per year (When we hit our goals each quarter, we take a well-earned day off together to relax, recharge, and celebrate our wins).</li>
<li>16 weeks paid Parental leave for primary carers and 4 weeks paid Parental leave for secondary carers.</li>
<li>100% paid Medical Insurance for US Employees.</li>
<li>401(k) Plan with a 100% match on contributions up to 5%.</li>
<li>Engage in our 'Vibe Tribe' - led by our team members; you can contribute to company-wide initiatives directly. Regular events and social activities, fundraising &amp; cause-related campaigns... you name it. We're willing to make it happen!</li>
<li>Team member Assistance Program to proactively support our team's health and well-being, access to coaching, education modules, weekly webinars, and more.</li>
<li>Highly flexible work environment with an All Access pass to WeWork, depending on your location.</li>
<li>Work with a driven, fun, and switched-on team that likes to raise the bar in all we do.</li>
<li>Individual learning and development budget plus genuine career growth opportunities as we continue to expand!</li>
</ul>
What You Can Expect
<ol>
<li>Initial call with our Talent Acquisition Manager You'll have an initial call with our Talent Acquisition Manager to chat through some of your experience to date, salary expectations and you can check off any initial questions you might have.</li>
<li>Interview with the Hiring Manager You'll get to meet with the hiring manager to learn more about the role &amp; ROLLER whilst also talking through your experience in more detail.</li>
<li>Loop Interviews This is where you will get to meet our wider ROLLER team to do a 'vibe check' on us to make sure our culture &amp; vibe meet what you are looking for!</li>
<li>Offer If all lights are green and the fit feel right, we'll conduct reference checks and you'll receive an offer to join! </li>
</ol>
Successful applicants will be required to complete a background check (including criminal history) prior to commencement of employment

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