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job_organization_name

city

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<h3>Job Description</h3>
Job Description
ASK US ABOUT OUR HIRING BONUS!
 
AMA TechTel is a rapidly growing telecommunications company and we have immediate openings for dynamic individuals in our Technical Support department as a Level II Technical Support Representative.
The Technical Support division provides inbound phone support for AMA TechTel's diverse line of communication products, monitors critical network functions, and performs repairs and upgrades on computer hardware and software.
 
As a Level II technical support representative, you will be responsible for monitoring the following products 24 hours a day:
<ul>
<li>Wireless/VOIP</li>
<li>T1's</li>
<li>POTS</li>
<li>DSL</li>
</ul>
 
You'll also be responsible for reporting any network issues to management within the time line allotted by company procedures 24 hours a day and escalating as necessary, along with the following:
- Handling calls from residential and commercial customers to resolve any technical issues on all products provided.
- Making follow up courtesy calls once the reported trouble is resolved to ensure customer satisfaction.
- Reporting troubles with our partnered service providers after hours and on weekends.
- Having a thorough understanding of all products offered to ensure that reps are comfortable and confident with any issue that arises.
- Diagnosing / repairing customer's personal computers that have been brought in for billable labor.
- Learning and understanding the functions of other departments to be able to execute them after hours.
- Monitoring ACD queues and managing talk times to ensure hold times are minimal.
- Communicating with customers and resolving any issues reported via the support email account.
<ul>
<li>Provisioning / de-provisioning the following services:</li>
<li>Wireless/VOIP</li>
<li>DSL</li>
<li>Email</li>
<li>Dial-up</li>
<li>Hot Spot Users</li>
</ul>
 
- Handling account suspends and restores.
- Maintaining monitoring software and making sure all data contained therein is correct and up to date.
- Reports monthly on wireless network capacity. Provide exceptional technical support for all commercial calls to ensure our level of customer service remains unmatched by our competitors.
- Submitting tickets to be worked by our field services and managed services departments.
- All other duties as assigned.
 
Qualifications
<ul>
<li>Must have a minimum of a high school diploma, Associates Degree in CIS preferred</li>
<li>Comp Tia A+ certification is preferred</li>
<li>Experience with computer repair, software/hardware preferred</li>
<li>Experience with Microsoft OS</li>
<li>Experience in troubleshooting Outlook and other email applications, including mobile email applications</li>
<li>2 years related IT/Help Desk experience preferred</li>
<li>Must demonstrate computer knowledge with the ability to learn new software</li>
<li>General understanding of Webhosting preferred</li>
<li>Experience with ESI or Shoretel VoIP phones a plus</li>
<li>Experience in Metaswitch or CSX a plus</li>
<li>Telecommunications experience is a plus</li>
</ul>
Skills
<ul>
<li>Ability to thrive in a fast paced environment and respond accordingly to high priority situations is essential</li>
<li>Must work well with others, as part of a team as well as individually</li>
<li>Must possess and demonstrate excellent communications skills</li>
<li>Must demonstrate excellent organizational skills</li>
<li>Must be enthusiastic and self-motivated</li>
<li>Proven customer support professional with at least three years of call center experience preferred</li>
<li>Ability to speak Spanish preferred</li>
</ul>
Benefits
<ul>
<li>We offer a compensation plan including excellent benefits with 401K, health insurance, and a competitive starting salary. </li>
</ul>

Level II Technical Support

<h3>Job Description</h3>
Job Description
Job Title: Technical Support Specialist II
Department: Information Technology
Location: San Antonio, TX
Reports to: Technical Support Manager
Founded in 2002, Operation Homefront is a national nonprofit organization whose mission is to build strong, stable, and secure military families so they can thrive, not simply struggle to get by, in the communities they have worked so hard to protect. Operation Homefront is sourcing candidates for a Technical Support Specialist II.
The Technical Support Specialist II provides support to all Operation Homefront staff by researching and answering questions, troubleshooting problems, and maintaining workstations and LAN performance. The Technical Support Specialist II is responsible for managing the organization’s SPAM and mobile devices; on/off boarding for new and terminated users.
Qualifications:
<ul>
<li>Must live in San Antonio, TX.</li>
<li>High school diploma or equivalent required, Associates or higher-level degree preferred.</li>
<li>Must have 2-4 years IT help desk experience.</li>
<li>Experience with mobile device management (Android and iOS) preferred.</li>
<li>Experience with Printer/Multifunction setup and maintenance, VoIP and troubleshooting, FTP, and active directory systems administration preferred.</li>
<li>Microsoft related technical, Network and Security, and A+ certifications preferred.</li>
<li>Excellent communication and interpersonal skills.</li>
<li>Ability to collaborate with a team as well as work independently.</li>
<li>Strong organizational skills and attention to detail.</li>
<li>Ability to travel 5% of the time.</li>
<li>Valid driver’s license.</li>
<li>Acceptable MVR (annual).</li>
<li>Criminal background check.</li>
<li>Passion for Operation Homefront’s mission.</li>
</ul>
Key Responsibilities:
<ul>
<li>Acts as the first line of support to all technical assistance inquires. </li>
<li>Assists customers by identifying problems; researching answers and performing root-cause analysis; guiding the client through corrective action.</li>
<li>Assists with monitoring, identifying, and escalating urgent technical problems as appropriate.</li>
<li>Assists with software and hardware installations and upgrades, maintains user management permissions and on/off boarding</li>
<li>Identifies optimization opportunities in performance, processes, and procedures, recommending changes.</li>
<li>Responsible for maintaining asset inventory and other IT documentation.</li>
<li>Performs other duties as assigned. </li>
</ul>
Other Details:
General office and sedentary. Use of personal computing equipment, telephone, multi-functioning printer and calculator. Manual dexterity, ability to lift up to 10 pounds. Ability to drive a motor vehicle and travel to and from meetings, training sessions or other business-related events to include overnight travel. May be required to work after hours to include weekends and holidays.
All applicants are considered for all positions without regard to race, religion, color, sex, gender, sexual orientation, pregnancy, age, national origin, physical/mental disability, medical condition, military/veteran status, genetic information, marital status, ethnicity, or any other protected classification, in accordance with applicable federal, state, and local laws. Those applicants requiring accommodation to complete the application and/or interview process should contact a management representative.
The above description covers the principal duties and responsibilities of the job. The description shall not, however, be construed as a complete listing of all miscellaneous, incidental, or similar duties which may be required from day-to-day. The candidate selected for employment will be required to submit to a criminal background check, motor vehicle record check, and education verification.

Technical Support Specialist II

<h3>Job Description</h3>
Job Description
Position: Technical Sales Support Specialist
Description: We are seeking an experienced full-time Technical Sales Support Specialist to join our dynamic Resort Sales team! We are a sales souvenir importer in San Fernando. To apply you must be creative, hard working, detail oriented with 2+ years sales support or related experience. You will be coordinating our company Trade Show Calendar, supporting all that is needed to attend these industry specific trade shows, ensuring all supplies are ordered and sent and kept organized.
We are an award winning sales team with a great reputation for setting industry trends and service standards. We are the leaders in our industry and have been in business for over 40 years!We are also proud to be 8 time winners for being one of the best places to work by Counselor Magazine!
We have an AMAZING COMPANY CULTURE!
Overview
Performs a combination of customer service and general sales assistant tasks and Trade Show Coordination. Assists in the coordination of artwork and product development of Resorts accounts, as assigned by Account Managers/Department Management. Organizes and assists in coordinating Trade Show Contracts and assuring all supplies are organized and sent to Industry Specific Trade Shows.
Position Responsibilities:
<ul>
<li>Answer customer inquiries concerning order status, inventory availability, pricing, artwork, etc.</li>
<li>Has knowledge of product line, prices, delivery &amp; shipping times.</li>
<li>Maintains communication with other departments to ensure order completion.</li>
<li>Assists with incoming purchase orders, order changes, adjustments, and cancellations from account representatives or directly from customers.</li>
<li>Utilizes the company database to retrieve customer information, stock status information, and enter customer orders in a timely manner.</li>
<li>Assists in making Sample Boards, assembly and organization of Trade Show Sales Supplies.</li>
<li>Performs other related duties as assigned by the supervisor, senior representative or manager.</li>
</ul>
Requirements:
<ul>
<li>Ability to maintain high volume workload, meeting deadlines, while maintaining a high level of customer service</li>
<li>Strong verbal skills and good written communication skills required</li>
<li>Excellent Organizational Skills</li>
<li>Strong telephone etiquette skills</li>
<li>Good Troubleshooting Skills</li>
<li>Minimum 2 years experience in a sales and customer service environment</li>
<li>Exceptional interpersonal skills</li>
<li>Must be extremely detail oriented</li>
<li>Must have a good memory</li>
<li>Must be a team player</li>
<li>Must be able to effectively use a PC including Microsoft Office (or equivalent programs) and a Windows based environment</li>
<li>Must be able to lift up to 50 Lbs, and work in an office and warehouse setting.</li>
</ul>
Mental Demands:
Basic English, Math and written/verbal communication skills needed.
Speaking:
Speak clearly and distinctly with appropriate pause and emphasis, correct pronunciation, variations in work order, using present, perfect, and future tenses.
Physical Demands - Strength Rating
Able to sit up to 8 hours per day in a cubical setting. Able to push, pull and lift up to 50 lbs. Ability to climb stairs throughout the day (department located on second floor, bathrooms and break room are on the first floor).
Please Note: We are an equal opportunity employer. All qualified applicants will receive consideration without regard to race, color, age, religion, gender, national origin, disability or veteran status.
Company DescriptionWe make Promotional Products and Destination Souvenirs! We are the leaders in our industry and have been in business for over 40 years! If you believe that “The difference is service” and you like working in a fast-paced, driven environment, then we want you on our team! We are 8 time winners of “The Best Place to Work” competition, by Counselor Magazine and Promotional Products Business Magazine. We are welcoming candidates from other industries to apply for this opportunity. Are you looking for a great company, where you can contribute your talents and “shine"? Then CLICK TO APPLY! 
<h3>Company Description</h3>
We make Promotional Products and Destination Souvenirs! We are the leaders in our industry and have been in business for over 40 years! If you believe that “The difference is service” and you like working in a fast-paced, driven environment, then we want you on our team!\r\nWe are 8 time winners of “The Best Place to Work” competition, by Counselor Magazine and Promotional Products Business Magazine.\r\n\r\nWe are welcoming candidates from other industries to apply for this opportunity. Are you looking for a great company, where you can contribute your talents and “shine"? Then CLICK TO APPLY!

Technical Sales Support Specialist

<h3>Job Description</h3>
Job Description* This is a contingent opportunity! MDDU Technical Equipment SupportK2 Group is seeking a MDDU Technical Equipment Support Specialist&nbsp;to support the Department of Homeland Security, Mobile Detection Deployment Unit MDDU in Fort Dix, NJ. This position supports the United States Government capability to technical detect chemical, biological, radiological, and nuclear CBRN threats across the nation. The MDDU Equipment Support maintains the readiness of CBRN detection equipment and conducts nation-wide technical CBRN detection operations, training, and exercises to augment and train capability of Federal, state, and local law enforcement partners Responsibilities:
<ul>
<li>Track and maintain care, custody, and control of MDDU equipment, including detection equipment, and radioactive sources.</li>
<li>Conduct inventories of DHS MDDU property and update computerized tracking information as required.</li>
<li>Ensure MDDU equipment is repaired, calibrated, and maintained in a ready state for deployment 24 hours a day, 7 days a week, and 365 days a year. This includes conducting field level routine repairs in consultation with equipment manufacturers and designated subcontracting repair companies.</li>
<li>Safely handle, use, transport, and ship radioactive sources following federal regulations including those requirements of the Department of Transportation. Perform work as a "radiation worker."</li>
<li>Conduct procurements of supplies and equipment following administrative procedures.</li>
<li>Perform CBRN detection operations with Federal, state, and local law enforcement agencies and stakeholders. This includes performing operations at Department of Homeland Security Special Event Assessment Rated SEAR Events, National Security Special Events NSSE, and critical infrastructure sites.</li>
<li>Perform CBRN "Just in Time" training with technical detection equipment with Federal, state, and local law enforcement agencies and stakeholders.</li>
<li>Perform or assist in CBRN technical detection exercises with Federal, state, and local law enforcement agencies and stakeholders.</li>
<li>Routinely train, acquire, and maintain technical skills and experience, and share job knowledge with other MDDU team members.</li>
<li>Maintain integrity, good conduct, and the highest level of professionalism during work and outside of work hours.</li>
<li>Maintain flexibility and adaptability to changing assignments and work schedules. Work may often require work to be performed beyond an 8-hour day, on weekends, and holiday. Excessive work hours can be flexed when work allows. MDDU employees are subject to recall to work from off duty status upon a matter of national security.</li>
<li>Work independently and as a team to meet all MDDU requirements.</li>
<li>Follow guidance and direction from the MDDU Site Lead Team Leader, Project Manager, client Program Manager, and designated MELE supervisor.</li>
<li>Initiate, organize and report on all planning and management taskings.</li>
<li>Coordinate, initiate and track the progress of deployments of the assigned MDDUs or equipment.</li>
<li>Assist/prepare timely after-action reports of MDDU missions.</li>
<li>Provide oral and written status updates of tasks to the team lead, project manager, or client program manager as required.</li>
<li>This position requires travel between 50 to 75 percent of the month within the contiguous United States and US territories to support program needs. This may include mission deployments over 10-days with back-to-back travel to another missions.</li>
<li>This position requires the safe operation of a truck and 5th wheel trailer.</li>
<li>Following MDDU guidance documents, federal travel regulations, and Federal Acquisition Regulations.</li>
<li>Maintain administrative proficiency in preparing accurate and timely travel and procurement expense reports.</li>
</ul>
Requirements:
<ul>
<li>Experience in chemical, biological, radiological and/or nuclear CBRN detection with emphasis on R/N detection.</li>
<li>5 years' experience in radiation detection training and supporting detection operations at special events or during steady state operations where detection is regularly employed. Event support can also include but not limited to equipment demonstrations, training, and exercises at Department of Homeland Security Special Event Assessment Rated SEAR Events or National Security Special Events NSSE. Biological and/or chemical detection experience is encouraged but not required.</li>
<li>Knowledgeable in using the following types of representative R/N detection equipment:
<ul>
<li>Personal Radiation Detectors PRD Spectroscopic/Non-Spectroscopic examples may include: D-tect Systems Mini Rad-D, Thermo RadEye, FLIR IdentiFINDER R300 nanoRaider, and Kromek D3S;</li>
<li>Human Portable Radiation Detection Backpacks examples may include: Thermo PackEye, and Bubble Technology Industries FlexSpec;</li>
<li>Radiological Isotope Identification Devices RIIDs High-Res/Low-Res examples may include: FLIR IdentiFINDER R400 and ORTEC Detective DX;</li>
<li>Mobile Radiation Detection System such as Radiation Solutions Inc. RSI-701;</li>
</ul>
</li>
<li>Knowledge of safely using and handling of radioactive sources.</li>
<li>Knowledge of using auxiliary equipment such as radios</li>
<li>Able to perform minor maintenance/upkeep to include battery replacement or adjusting settings, as well as able to complete multi-step troubleshooting efforts that may require interactions with vendor.</li>
<li>Ability to obtain and maintain a SECRET level national security clearance and DHS Suitability.</li>
<li>Able to lift and carry up to 50 pounds of equipment.</li>
<li>Able to drive a&nbsp;truck and 5th wheel trailer total rig length is 45'.</li>
<li>Excellent verbal and communications skills to include completing daily situation reports, after-action reports, monthly reports.</li>
<li>Proficient in the use of computers, A/V equipment, Microsoft Office products, Word, Excel, PowerPoint.</li>
<li>Must have valid driver's license</li>
</ul>
Clearance:
<ul>
<li>Ability to obtain a SECRET clearance and a DHS suitability.</li>
</ul>
Benefits:&nbsp; &nbsp;K2 Group’s benefit offerings include:&nbsp; Medical/ Dental/ Vision Insurance; FSA Medical &amp; FSA Dependent Care; Pre-tax 401(k) &amp; ROTH 401(k) plans; Profit Sharing Plan; Life &amp; Accidental Death Insurance; Short Term/ Long Term Disability; Voluntary Group Life Insurance option; Tuition Reimbursement; Job-related Course Reimbursement; Holiday Pay; and Paid Time-Off. &nbsp;
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MDDU Technical Equipment Support

<h3>Job Description</h3>
Job DescriptionAbout Us: NestPay is a leading provider of innovative technology solutions, dedicated to delivering exceptional customer support and professional on-site installations. We are looking for a Bilingual Technical Support Installation Representative to join our team and provide top-tier assistance to our customers in English &amp; Spanish. Job Summary: As a Bilingual Technical Support &amp; Field Installation Representative, you will be responsible for providing both remote technical support and on-site installation of our products. You will troubleshoot technical issues, assist customers in resolving problems, and travel to customer locations for installation and maintenance. Key Responsibilities: Technical Support: 
<ul>
<li>Respond to customer inquiries in English and Spanish via phone, email, and chat.</li>
<li>Diagnose and resolve hardware, software, and network issues.</li>
<li>Guide customers through troubleshooting steps and provide clear technical solutions.</li>
<li>Escalate complex issues to senior support teams when necessary.</li>
<li>Maintain accurate records of customer interactions and solutions.</li>
</ul>
Field Installation: 
<ul>
<li>Travel to customer locations for product installations, maintenance, and troubleshooting.</li>
<li>Set up and configure hardware, software, and networking components.</li>
<li>Conduct system testing to ensure proper functionality.</li>
<li>Provide on-site customer training and support.</li>
<li>Ensure all installations meet company standards and customer requirements.</li>
</ul>
Requirements: 
<ul>
<li>Fluent in English and Spanish (written and spoken).</li>
<li>Experience in technical support, IT helpdesk, or field service installation preferred.</li>
<li>Strong problem-solving and troubleshooting skills.</li>
<li>Ability to read and interpret technical manuals and schematics.</li>
<li>Comfortable working with tools and equipment for hardware installation.</li>
<li>Ability to lift and transport equipment as needed.</li>
<li>Proficiency in networking, system configuration, and troubleshooting.</li>
<li>Willingness to travel for on-site installations (valid drivers license required).</li>
<li>Availability to work flexible hours, including evenings and weekends, if needed.</li>
<li>Must be willing to travel 100% of the time</li>
</ul>
What We Offer: 
<ul>
<li>Competitive salary and travel reimbursement.</li>
<li>Comprehensive training on our products and services.</li>
<li>Career growth opportunities in a dynamic and supportive environment.</li>
<li>Flexible work options (Office + remote support + field travel).</li>
<li>Health benefits, paid time off, and other perks.</li>
</ul>
 Join us and be part of a team that delivers exceptional service and solutions!

Bilingual Technical Support Specialist

<h3>Job Description</h3>
Job Description
The HORIBA Group of worldwide companies provides an extensive array of instruments and systems for applications ranging from automotive R&amp;D, process and environmental monitoring, in-vitro medical diagnostics, semiconductor manufacturing and metrology, to a broad range of scientific R&amp;D and QC measurements. Proven quality and trustworthy performance have established widespread confidence in the HORIBA Brand. Inspired by our unique motto, “JOY and FUN,” we focus on social responsibilities by building state-of-the-art products for scientific advancement; especially for protecting health, safety, and the environment. 
HORIBA Medical equips more than 30,000 laboratories throughout the world and produces nearly 7,500 analyzers per year and over 10,000 tons of reagents. We are a leader in chemistry reagents manufacturing and diagnostic solutions for decentralized clinical testing, providing a combination of screening instruments and reagent manufacturing in medical technologies, with a wide portfolio of products for IVD testing laboratories. We also benefit from all the technologies patented by the HORIBA Group and from synergies between the Group’s 13 research centers worldwide.
HORIBA is seeking an experienced medical analyzer Technical Support Representative to provide telephonic assistance to our customers across the country. The right candidate will be able to perform the following essential job functions and has the listed qualifications. This is not a remote position, and duties will be performed from our office located in Canton, MI. 
Essential Job Functions:
<ul>
<li>Provides technical assistance to customers experiencing a diagnostic or instrument issues. </li>
<li>Responsible for diagnosing, resolving and confirming resolution of each reported product malfunction or technical question received from customers. </li>
<li>Each action may be considered unique and may require a resolution based upon what the assessment of the failure is determined to be. </li>
<li>Utilization of technical knowledge obtained in past employment and obtained during initial HORIBA Medical product technical training in combination with discovery will provide the foundation and direction of each resolution. </li>
</ul>
Desired Qualifications:
<ul>
<li>AA Degree or certification from a technical school. </li>
<li>Minimum 2-3 years of experience working with hematology, chemistry, relevant analyzer equipment or medical instrumentation. </li>
<li>Computer literate in office applications for documentation/reporting of related matters. </li>
<li>Experience with Salesforce and/or SAP </li>
</ul>
Compensation Package:
HORIBA Instruments offers a competitive compensation package that includes a 401(k) plan with match; employee group dental, vision, life, and disability (short and long-term) paid for by the company; medical insurance, family dental and vision insurance, and supplemental life insurance available with reasonable employee contributions; employee assistance program; paid holidays, vacation, and sick time; flexible spending accounts; and educational reimbursement and commuter benefit programs.

If you are an individual with a disability and need an accommodation during the application/hiring process, please email <a href="mailto:MedicalJobs.US@horiba.com" target="_blank">MedicalJobs.US@horiba.com</a> or call (800) 446-7422 Ext 8649 for assistance. HORIBA will provide reasonable accommodations, upon request, to support individuals with disabilities to be able to participate in the hiring process. HORIBA is committed to making our workplace accessible for individuals with disabilities.
EEO/Affirmative Action/Veteran Status/Disabilities.

Medical Analyzer Technical Support

<h3>Job Description</h3>
Job Description* This is a contingent opportunity! MDDU Technical Equipment SupportK2 Group is seeking a MDDU Technical Equipment Support Specialist&nbsp;to support the Department of Homeland Security, Mobile Detection Deployment Unit MDDU in Fort Dix, NJ. This position supports the United States Government capability to technical detect chemical, biological, radiological, and nuclear CBRN threats across the nation. The MDDU Equipment Support maintains the readiness of CBRN detection equipment and conducts nation-wide technical CBRN detection operations, training, and exercises to augment and train capability of Federal, state, and local law enforcement partners Responsibilities:
<ul>
<li>Track and maintain care, custody, and control of MDDU equipment, including detection equipment, and radioactive sources.</li>
<li>Conduct inventories of DHS MDDU property and update computerized tracking information as required.</li>
<li>Ensure MDDU equipment is repaired, calibrated, and maintained in a ready state for deployment 24 hours a day, 7 days a week, and 365 days a year. This includes conducting field level routine repairs in consultation with equipment manufacturers and designated subcontracting repair companies.</li>
<li>Safely handle, use, transport, and ship radioactive sources following federal regulations including those requirements of the Department of Transportation. Perform work as a "radiation worker."</li>
<li>Conduct procurements of supplies and equipment following administrative procedures.</li>
<li>Perform CBRN detection operations with Federal, state, and local law enforcement agencies and stakeholders. This includes performing operations at Department of Homeland Security Special Event Assessment Rated SEAR Events, National Security Special Events NSSE, and critical infrastructure sites.</li>
<li>Perform CBRN "Just in Time" training with technical detection equipment with Federal, state, and local law enforcement agencies and stakeholders.</li>
<li>Perform or assist in CBRN technical detection exercises with Federal, state, and local law enforcement agencies and stakeholders.</li>
<li>Routinely train, acquire, and maintain technical skills and experience, and share job knowledge with other MDDU team members.</li>
<li>Maintain integrity, good conduct, and the highest level of professionalism during work and outside of work hours.</li>
<li>Maintain flexibility and adaptability to changing assignments and work schedules. Work may often require work to be performed beyond an 8-hour day, on weekends, and holiday. Excessive work hours can be flexed when work allows. MDDU employees are subject to recall to work from off duty status upon a matter of national security.</li>
<li>Work independently and as a team to meet all MDDU requirements.</li>
<li>Follow guidance and direction from the MDDU Site Lead Team Leader, Project Manager, client Program Manager, and designated MELE supervisor.</li>
<li>Initiate, organize and report on all planning and management taskings.</li>
<li>Coordinate, initiate and track the progress of deployments of the assigned MDDUs or equipment.</li>
<li>Assist/prepare timely after-action reports of MDDU missions.</li>
<li>Provide oral and written status updates of tasks to the team lead, project manager, or client program manager as required.</li>
<li>This position requires travel between 50 to 75 percent of the month within the contiguous United States and US territories to support program needs. This may include mission deployments over 10-days with back-to-back travel to another missions.</li>
<li>This position requires the safe operation of a truck and 5th wheel trailer.</li>
<li>Following MDDU guidance documents, federal travel regulations, and Federal Acquisition Regulations.</li>
<li>Maintain administrative proficiency in preparing accurate and timely travel and procurement expense reports.</li>
</ul>
Requirements:
<ul>
<li>Experience in chemical, biological, radiological and/or nuclear CBRN detection with emphasis on R/N detection.</li>
<li>5 years' experience in radiation detection training and supporting detection operations at special events or during steady state operations where detection is regularly employed. Event support can also include but not limited to equipment demonstrations, training, and exercises at Department of Homeland Security Special Event Assessment Rated SEAR Events or National Security Special Events NSSE. Biological and/or chemical detection experience is encouraged but not required.</li>
<li>Knowledgeable in using the following types of representative R/N detection equipment:
<ul>
<li>Personal Radiation Detectors PRD Spectroscopic/Non-Spectroscopic examples may include: D-tect Systems Mini Rad-D, Thermo RadEye, FLIR IdentiFINDER R300 nanoRaider, and Kromek D3S;</li>
<li>Human Portable Radiation Detection Backpacks examples may include: Thermo PackEye, and Bubble Technology Industries FlexSpec;</li>
<li>Radiological Isotope Identification Devices RIIDs High-Res/Low-Res examples may include: FLIR IdentiFINDER R400 and ORTEC Detective DX;</li>
<li>Mobile Radiation Detection System such as Radiation Solutions Inc. RSI-701;</li>
</ul>
</li>
<li>Knowledge of safely using and handling of radioactive sources.</li>
<li>Knowledge of using auxiliary equipment such as radios</li>
<li>Able to perform minor maintenance/upkeep to include battery replacement or adjusting settings, as well as able to complete multi-step troubleshooting efforts that may require interactions with vendor.</li>
<li>Ability to obtain and maintain a SECRET level national security clearance and DHS Suitability.</li>
<li>Able to lift and carry up to 50 pounds of equipment.</li>
<li>Able to drive a&nbsp;truck and 5th wheel trailer total rig length is 45'.</li>
<li>Excellent verbal and communications skills to include completing daily situation reports, after-action reports, monthly reports.</li>
<li>Proficient in the use of computers, A/V equipment, Microsoft Office products, Word, Excel, PowerPoint.</li>
<li>Must have valid driver's license</li>
</ul>
Clearance:
<ul>
<li>Ability to obtain a SECRET clearance and a DHS suitability.</li>
</ul>
Benefits:&nbsp; &nbsp;K2 Group’s benefit offerings include:&nbsp; Medical/ Dental/ Vision Insurance; FSA Medical &amp; FSA Dependent Care; Pre-tax 401(k) &amp; ROTH 401(k) plans; Profit Sharing Plan; Life &amp; Accidental Death Insurance; Short Term/ Long Term Disability; Voluntary Group Life Insurance option; Tuition Reimbursement; Job-related Course Reimbursement; Holiday Pay; and Paid Time-Off. &nbsp;
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<h3>Job Description</h3>
Job Description* This is a contingent opportunity! MDDU Technical Equipment SupportK2 Group is seeking a MDDU Technical Equipment Support Specialist&nbsp;to support the Department of Homeland Security, Mobile Detection Deployment Unit MDDU in Fort Dix, NJ. This position supports the United States Government capability to technical detect chemical, biological, radiological, and nuclear CBRN threats across the nation. The MDDU Equipment Support maintains the readiness of CBRN detection equipment and conducts nation-wide technical CBRN detection operations, training, and exercises to augment and train capability of Federal, state, and local law enforcement partners Responsibilities:
<ul>
<li>Track and maintain care, custody, and control of MDDU equipment, including detection equipment, and radioactive sources.</li>
<li>Conduct inventories of DHS MDDU property and update computerized tracking information as required.</li>
<li>Ensure MDDU equipment is repaired, calibrated, and maintained in a ready state for deployment 24 hours a day, 7 days a week, and 365 days a year. This includes conducting field level routine repairs in consultation with equipment manufacturers and designated subcontracting repair companies.</li>
<li>Safely handle, use, transport, and ship radioactive sources following federal regulations including those requirements of the Department of Transportation. Perform work as a "radiation worker."</li>
<li>Conduct procurements of supplies and equipment following administrative procedures.</li>
<li>Perform CBRN detection operations with Federal, state, and local law enforcement agencies and stakeholders. This includes performing operations at Department of Homeland Security Special Event Assessment Rated SEAR Events, National Security Special Events NSSE, and critical infrastructure sites.</li>
<li>Perform CBRN "Just in Time" training with technical detection equipment with Federal, state, and local law enforcement agencies and stakeholders.</li>
<li>Perform or assist in CBRN technical detection exercises with Federal, state, and local law enforcement agencies and stakeholders.</li>
<li>Routinely train, acquire, and maintain technical skills and experience, and share job knowledge with other MDDU team members.</li>
<li>Maintain integrity, good conduct, and the highest level of professionalism during work and outside of work hours.</li>
<li>Maintain flexibility and adaptability to changing assignments and work schedules. Work may often require work to be performed beyond an 8-hour day, on weekends, and holiday. Excessive work hours can be flexed when work allows. MDDU employees are subject to recall to work from off duty status upon a matter of national security.</li>
<li>Work independently and as a team to meet all MDDU requirements.</li>
<li>Follow guidance and direction from the MDDU Site Lead Team Leader, Project Manager, client Program Manager, and designated MELE supervisor.</li>
<li>Initiate, organize and report on all planning and management taskings.</li>
<li>Coordinate, initiate and track the progress of deployments of the assigned MDDUs or equipment.</li>
<li>Assist/prepare timely after-action reports of MDDU missions.</li>
<li>Provide oral and written status updates of tasks to the team lead, project manager, or client program manager as required.</li>
<li>This position requires travel between 50 to 75 percent of the month within the contiguous United States and US territories to support program needs. This may include mission deployments over 10-days with back-to-back travel to another missions.</li>
<li>This position requires the safe operation of a truck and 5th wheel trailer.</li>
<li>Following MDDU guidance documents, federal travel regulations, and Federal Acquisition Regulations.</li>
<li>Maintain administrative proficiency in preparing accurate and timely travel and procurement expense reports.</li>
</ul>
Requirements:
<ul>
<li>Experience in chemical, biological, radiological and/or nuclear CBRN detection with emphasis on R/N detection.</li>
<li>5 years' experience in radiation detection training and supporting detection operations at special events or during steady state operations where detection is regularly employed. Event support can also include but not limited to equipment demonstrations, training, and exercises at Department of Homeland Security Special Event Assessment Rated SEAR Events or National Security Special Events NSSE. Biological and/or chemical detection experience is encouraged but not required.</li>
<li>Knowledgeable in using the following types of representative R/N detection equipment:
<ul>
<li>Personal Radiation Detectors PRD Spectroscopic/Non-Spectroscopic examples may include: D-tect Systems Mini Rad-D, Thermo RadEye, FLIR IdentiFINDER R300 nanoRaider, and Kromek D3S;</li>
<li>Human Portable Radiation Detection Backpacks examples may include: Thermo PackEye, and Bubble Technology Industries FlexSpec;</li>
<li>Radiological Isotope Identification Devices RIIDs High-Res/Low-Res examples may include: FLIR IdentiFINDER R400 and ORTEC Detective DX;</li>
<li>Mobile Radiation Detection System such as Radiation Solutions Inc. RSI-701;</li>
</ul>
</li>
<li>Knowledge of safely using and handling of radioactive sources.</li>
<li>Knowledge of using auxiliary equipment such as radios</li>
<li>Able to perform minor maintenance/upkeep to include battery replacement or adjusting settings, as well as able to complete multi-step troubleshooting efforts that may require interactions with vendor.</li>
<li>Ability to obtain and maintain a SECRET level national security clearance and DHS Suitability.</li>
<li>Able to lift and carry up to 50 pounds of equipment.</li>
<li>Able to drive a&nbsp;truck and 5th wheel trailer total rig length is 45'.</li>
<li>Excellent verbal and communications skills to include completing daily situation reports, after-action reports, monthly reports.</li>
<li>Proficient in the use of computers, A/V equipment, Microsoft Office products, Word, Excel, PowerPoint.</li>
<li>Must have valid driver's license</li>
</ul>
Clearance:
<ul>
<li>Ability to obtain a SECRET clearance and a DHS suitability.</li>
</ul>
Benefits:&nbsp; &nbsp;K2 Group’s benefit offerings include:&nbsp; Medical/ Dental/ Vision Insurance; FSA Medical &amp; FSA Dependent Care; Pre-tax 401(k) &amp; ROTH 401(k) plans; Profit Sharing Plan; Life &amp; Accidental Death Insurance; Short Term/ Long Term Disability; Voluntary Group Life Insurance option; Tuition Reimbursement; Job-related Course Reimbursement; Holiday Pay; and Paid Time-Off. &nbsp;
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MM0zYAT8pG

<h3>Job Description</h3>
Job DescriptionSalary: 
At Community First Bank of Indiana (CFB) we set our intentions to serve and give our best to others each day. Our mission?Wepartner withyouto build a better future. Ready to get started?
 
As part of our team, youll be empowered through the banks investment in employee education to continuously grow as a professional. We invite you to join our team of trusted, local bankers that leave our communities saying, Weve never been treated like that by a bank. CFB is proud to have been named a Best Place to Work in Indiana for 8 consecutive years by the Indiana Chamber of Commerce. And, were always looking for the best and brightest to join our team!
 
Benefits:
<ul>
<li>Health, Dental, Vision Insurance</li>
<li>Bank Paid Life Insurance</li>
<li>Paid Short-Term &amp; Long-Term Disability</li>
<li>Generous Matching 401(k) Retirement Plan</li>
<li>3 weeks of Paid Time Off (immediate accrual)</li>
<li>Purchased PTO</li>
<li>Access to Earned Wages</li>
<li>Wellness Program</li>
<li>Competitive Salary</li>
<li>Tuition Reimbursement</li>
<li>Paid Holidays and 3 Float days</li>
<li>Maternity/Paternity paid leave</li>
<li>Annual bonus eligibility</li>
<li>Community Service Projects</li>
</ul>
 
Objective: The Digital Banking Support Representative will be responsible for the day-to-day servicing of customer accounts and for all customer calls/questions regarding all digital banking needs. 
Classification: This position is a Full-Time Non-Exempt position who reports directly to the Electronic Services Supervisor. 
 
Location: Kokomo- Main Branch Downtown
 
Essential Functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
<ul>
<li> Assist Business Banking Customers with multiple aspects of online banking and associated services, which include, but are not limited to Remote Capture, Mobile Deposits, and Treasury Management services.</li>
<li> Answering and assisting with Call Center customer calls and issue resolution. </li>
<li> Perform daily review of reports associated with digital banking and debit cards.</li>
<li> Perform/Assist with audits pertaining to digital banking. </li>
<li> Serve as a backup for additional operations sub departments.</li>
<li> Serve as a backup for scanning and indexing documents as needed.</li>
<li> Provide customer assistance with troubleshooting all services related to digital banking. </li>
<li> Setting up and assisting with services offered by Treasury Management team. Be a point of contact for the team and customers. </li>
<li> Miscellaneous tasks/projects assigned by Electronic Services Supervisor or Operations Manager. </li>
</ul>
 
Education &amp; Experience:
<ul>
<li> Banking Experience and/or Digital Banking Experience</li>
<li> High School Diploma/GED Required </li>
<li> Technical capacity and ability to adapt to multiple digital banking systems </li>
<li> Ability to work well with others and make recommendations for changes </li>
<li> Effective customer service and problem-solving skills </li>
<li> Ability to multi-task and meet short deadlines </li>
<li> Ability to understand and work within policy and regulatory guidelines </li>
</ul>
<ul>
<li>Privacy is a vital part of this position</li>
<li>Proficiency in Microsoft office Suite (Specifically - Excel, One Note, Word)</li>
</ul>
CFB provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.

Digital Banking Support Representative

<h3>Job Description</h3>
Job Description
This is a remote position.
Position: Live Chat Support Specialist 
Location: United States (Remote) 
Company: CWA Group Architecture 
 
Introduction: 
We are seeking a highly motivated and customer-focused individual to join our dynamic team as a Live Chat Support Specialist. As a leader in the architecture industry, CWA Group Architecture is committed to providing exceptional design and construction services to our clients. We are looking for a candidate who can effectively communicate with our clients through the chat platform and provide timely solutions to their needs. 
Pay: $28 - $31 per hour 
Responsibilities: 
- Engage with clients through the live chat platform to effectively address their inquiries, concerns, and requests 
- Multi-task and handle multiple chat conversations simultaneously to ensure timely responses to clients 
- Troubleshoot technical issues and provide solutions to clients in a professional and courteous manner 
- Keep accurate records of all client interactions and follow up on any unresolved issues 
- Collaborate with other team members to identify and communicate common client concerns and provide suggestions for continuous improvement 
- Take ownership of clients' issues and follow through to resolution, ensuring a positive experience for the client 
- Stay up-to-date on company products, services, and processes to provide accurate information to clients 
- Continuously strive for excellence in customer service and follow company standards to exceed client expectations. 
 
Requirements: 
- High school diploma or equivalent; some college coursework preferred 
- Minimum of 1 year of experience in customer service, preferably in a live chat or online support setting 
- Excellent written and verbal communication skills with a strong command of the English language 
- Ability to type at least 40 words per minute with accuracy 
- Familiarity with live chat software and basic knowledge of technical troubleshooting 
- Strong problem-solving skills and ability to think on your feet 
- Empathetic and patient attitude towards clients 
- Ability to handle high-pressure situations with a positive attitude 
- Strong organizational skills and ability to multitask effectively 
- Proactive and self-motivated with the ability to work in a team environment. 
 
Why Work With Us? 
At CWA Group Architecture, we strive to create an inclusive and collaborative work environment. As a Live Chat Support Specialist, you will have the opportunity to work with a diverse team of professionals and interact with clients from all over the world. We believe in investing in our employees and offer opportunities for career growth and advancement. Additionally, we offer competitive salary and benefits packages and a flexible work schedule. 
 
If you are passionate about providing exceptional customer service and have the skills and experience to excel in this role, we would love to hear from you. Apply now to join our team as a Live Chat Support Specialist! 
 Requirements
Requirements: 
- High school diploma or equivalent; some college coursework preferred 
- Minimum of 1 year of experience in customer service, preferably in a live chat or online support setting 
- Excellent written and verbal communication skills with a strong command of the English language 
- Ability to type at least 40 words per minute with accuracy 
- Familiarity with live chat software and basic knowledge of technical troubleshooting 
- Strong problem-solving skills and ability to think on your feet 
- Empathetic and patient attitude towards clients 
- Ability to handle high-pressure situations with a positive attitude 
- Strong organizational skills and ability to multitask effectively 
- Proactive and self-motivated with the ability to work in a team environment.

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