field_job_employment_type

job_industry

field_job_occupational_field_parents_all

field_job_experience

job_organization_name

city

state

<h3>Job Description</h3>
Job DescriptionCompany Description Job Description 
Ready to elevate your customer service game? At SIXT, you’ll be the star of customer engagement and vehicle management! From greeting customers with a smile to ensuring our fleet runs smoothly, you'll be at the heart of creating top-notch rental experiences. Enjoy flexible hours, endless growth opportunities, and a starting hourly of $18&nbsp;- plus, an exciting bonus plan that rewards your success.
YOUR ROLE AT SIXT
<ul>
<li>You welcome all customers upon arrival and gather feedback to improve their future rental experience</li>
<li>You ensure customers take all personal belongings, discreetly check vehicles for damage, and direct any issues&nbsp;to the appropriate channels</li>
<li>You advise customers on rental charges and provide an accurate receipt, ensuring a clear and customer-focused process</li>
<li>You identify and tag vehicles for maintenance or grounding and ensure they are moved to the correct location</li>
<li>You work in various weather conditions and are willing to take on additional tasks to support business needs</li>
</ul>
YOUR SKILLS MATTER
<ul>
<li>Education &amp; Experience You have a high school diploma or GED and at least 1 year of customer service experience</li>
<li>Licenses &amp; Authorization You are at least 18 years old, hold a valid driver’s license with a clean driving record, and are authorized to work in the United States without requiring sponsorship</li>
<li>Computer Skills You possess basic computer navigation skills and are familiar with Microsoft Office applications</li>
<li>Work Hours &amp; Travel You can work 40 hours per week, including day or evening shifts, and are open to travel (5-10%), some of which may be by airplane</li>
<li>Uniform &amp; Language You are willing to wear a company uniform and speaking other languages is a plus</li>
</ul>
WHAT WE OFFER
<ul>
<li>Comprehensive Benefits Package Enjoy healthcare coverage (medical, dental, vision), life insurance, critical illness, hospital indemnity, and pet insurance, along with a 401k plan to secure your future</li>
<li>Paid Time Off &amp; Holidays Benefit from PTO, sick leave, and receive time and a half for working on public holidays</li>
<li>Bonus Plan Take advantage of a bonus plan based on performance</li>
<li>Employee Assistance Program Access support whenever needed through our Employee Assistance Program</li>
<li>Exclusive Employee Rentals Benefit from employee-only rental rates, with family rental options and exclusive discounts for employees</li>
<li>Uniform &amp; Perks Receive a uniform with weekly dry cleaning, always ensuring a professional appearance</li>
</ul>
Additional Information 
About us:
We are a globally leading mobility service provider with a revenue of €4.00 billion and around 9,000 employees worldwide. Our mobility platform ONE combines our products SIXT rent (car rental), SIXT share (car sharing), SIXT ride (taxi, ride, and chauffeur services), and SIXT+ (car subscription), giving our customers access to our fleet of 350,000 vehicles, the services of 4,000 cooperation partners, and around 5 million drivers worldwide. Together with our franchise partners, we are present in more than 110 countries at 2,000 rental stations. At SIXT, top-tier customer experience and outstanding customer service are our highest priorities. We believe in true entrepreneurship and long-term stability and align our corporate strategy with foresight. Get started with us and apply now!

Customer Service Agent

<h3>Job Description</h3>
Customer Service Representative
Pay from $22 to $27 per hour with significant growth and earning potential!
Pennsylvania Branch
700 Uline Way, Allentown, PA 18106
Morning Call’s Top Large Employer of 2025!
Fast, friendly and customer focused. As a Uline Customer Service Representative, you’ll dig into order details to deliver the legendary service our customers love. Make your move to Uline, a company built on stability and success.
Why Customer Service at Uline?
<ul>
<li>
Learn: In-depth training helps you sharpen communication and problem-solving skills.
</li>
<li>
Develop: Our professional environment offers one-on-one peer mentoring and room to grow in your career.
</li>
<li>
Connect: Build strong relationships in our collaborative in-person setting with regular team events.
</li>
</ul>
Position Responsibilities
<ul>
<li>
Process customer orders, make product recommendations and handle account inquiries using world-class technology.
</li>
<li>
Be a product and solutions expert! We’ll equip you to answer product, pricing and shipping questions quickly and confidently.
</li>
<li>
Build business relationships with customers over phone, email and chat.
</li>
<li>
Understand customer needs and recommend Uline's best solutions.
</li>
<li>
Help customers navigate Uline's website and online ordering.
</li>
</ul>
Minimum Requirements
<ul>
<li>
High school diploma or equivalent. Bachelor's degree preferred.
</li>
<li>
Excellent problem-solving, listening and communication skills.
</li>
<li>
Prior customer service experience is a plus, but if you are eager to learn, we will train you!
</li>
</ul>
Benefits
<ul>
<li>
Complete health insurance coverage and 401(k) with 6% employer match that starts day one!
</li>
<li>
Multiple bonus programs.
</li>
<li>
Paid holidays and generous paid time off.
</li>
<li>
Tuition Assistance Program that covers professional continuing education.
</li>
</ul>
Employee Perks
<ul>
<li>
Best-in-class, clean, modern facilities.
</li>
<li>
First-class fitness center and three miles of beautifully maintained walking trails.
</li>
</ul>
About Uline
Uline, a family-owned company, is North America’s leading distributor of shipping, industrial, and packaging materials with over 9,000 employees across 14 locations.
Uline is a drug-free workplace. All positions are on-site.
EEO/AA Employer/Vet/Disabled
#LI-JM2
#LI-PA001
(#IN-PACS)

Customer Service Representative

<h3>Job Description</h3>
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
\n \n \n \n \n Description for Internal Candidates\n &nbsp;\n \n \n \n\n\n \n &nbsp;\n \n\n\n \n \n \n \n \n \n \n
Customer Service Representative
\n
Onsite in Newark, NJ
\n

\n
Hourly rate $16.50/hr, which may be below your state's minimum wage.&nbsp; Please take this into consideration when applying.
\n \n
What you get:
\n
<ul>\n
<li>Full-time Employment with Benefits day one including paid Holidays.</li>
\n
<li>$16.50/hr</li>
\n
<li>Bilingual in Spanish $17.50/hr</li>
\n
<li>Paid Training</li>
\n
<li>Great Work Environment</li>
\n </ul>
\n
Requirements:
\n
<ul>\n
<li>Must be at least 18 years of age or older.</li>
\n
<li>Must have a High School Diploma, or&nbsp;equivalent.&nbsp;</li>
\n
<li>Must be able to submit to a background check and drug test.</li>
\n
<li>Must be able to work 10:15am to 7:15pm any day of the week</li>
\n </ul>
\n
Summary:
\n
As a call center representative, you will be supporting our client’s customers as a first point of contact. In this role, you will be responsible for answering calls, providing product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer’s problem. Must be willing to listen, learn, and resolve any customer inquiry.
\n \n
What you will be doing:&nbsp;
\n
<ul>\n
<li>Respond to all tolling and/or administration related customer inquiries by utilizing information learned during training and leveraging resources available through people, customer records, and knowledge management systems.</li>
\n
<li>Identify customer needs to ensure the customer is provided complete and accurate information.</li>
\n
<li>Process required transactions via mainframe or web-based applications.</li>
\n
<li>Submit research requests in a concise yet accurate manner.</li>
\n
<li>Maintain a thorough knowledge of the company and client programs, policies, and technology.</li>
\n
<li>Communicate effectively in a warm and empathetic manner.</li>
\n
<li>Adhere to confidentiality requirements and laws to ensure information is disseminated only to authorized individuals.</li>
\n
<li>Provide support to other positions/operations in cases during heavy workloads or absences.</li>
\n </ul>
\n
People who succeed in this role have:&nbsp;
\n
<ul>\n
<li>The ability to convey complex information in clear and concise terms to ensure customer understanding.</li>
\n
<li>Strong work ethic.</li>
\n
<li>Effective and accurate written and verbal communication skills.</li>
\n
<li>Effective problem-solving skills.</li>
\n
<li>Customer Service Experience.</li>
\n
<li>Can navigate multiple applications and research solutions with ease</li>
\n
<li>Love helping people and guiding them to the best solution for their issue&nbsp;</li>
\n
<li>Are excited by innovative technology&nbsp;</li>
\n
<li>Provide calm conflict resolution and problem solving for frustrated customers&nbsp;</li>
\n
<li>Can work in a structured environment for the duration of your allotted, full-time schedule taking high-volume calls from customers&nbsp;</li>
\n
<li>Can commit to 100% attendance for three to five weeks of paid training&nbsp;</li>
\n </ul>
\n \n \n
Join a rapidly growing organization that can support your career goals
\n \n
Apply Today!
\n \n
Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information.&nbsp; For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated hourly rate for this role is $16.50/hr
\n \n \n \n \n \n \n \n 
Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.
\n
For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded:&nbsp;&nbsp;click here to access or download the form. &nbsp;Complete the form and then email it as an attachment to&nbsp;<a href="mailto:FTADAAA@conduent.com" target="_blank">FTADAAA@conduent.com</a>.&nbsp;You may also&nbsp;click here to access Conduent's ADAAA Accommodation Policy.

<h3>Job Description</h3>
Job DescriptionCompany Description 
USA Beauty&nbsp;is the nation’s leading network of beauty industry events, connecting professionals, students, and brands from around the globe through live, virtual and hybrid events, specialist digital content and actionable data solutions. Through our growing portfolio of shows, we join together our unique experience, expertise, and skills in our mission to bring beauty to the world.
People are the core of all that we do, and we are proud to serve the beauty community every step of the way. Our business welcomes all representatives of the professional beauty industry to meet with top brands from around the globe, get hands-on education, shop, connect with their community, and stay up to date with the hottest trends.
Using our experience and proven industry insight, we are passionate about creating platforms for our customers to connect and shaping environments that enable businesses to flourish.
Job Description 
This role is based in our Orlando, FL office
As a Customer Service Associate, your primary responsibility will be to support Informa Markets' US Beauty, which encompasses prestigious events such as Premiere and Cosmoprof. Additionally, you will assist with the US Boating events as needed, based on business requirements. Your role will involve delivering exceptional customer service through multiple channels, including phone, email, and chat communications. You will be tasked with addressing inquiries, resolving issues, and providing accurate information to ensure a seamless experience for participants. Your commitment to excellence in service will significantly contribute to the overall success of the events.
Key Responsibilities
Customer Service Excellence
<ul>
<li>Serve as the primary point of contact for customer inquiries related to SFV Boating and US Beauty events</li>
<li>Provide professional and energetic customer service via phone, email, and chat</li>
<li>Respond to varying volumes of customer communications based on event schedules</li>
<li>Support major events including Premiere Orlando, Cosmoprof, and US Boating events such as the Fort Lauderdale International Boat Show</li>
</ul>
Event Support
<ul>
<li>Embody and exuberate a Customer First mentality; working with our attendees before, during and after the event to exceed their business objectives</li>
<li>Execute outbound call campaigns to previous and prospective attendees and competitors to educate on our shows and offerings</li>
<li>Collaborate with event operations, and other cross functional teams to ensure information shared onsite is accurate and effective</li>
<li>Provide on-site customer service support at key events as needed</li>
<li>Gather feedback from attendees to improve future events</li>
<li>Support CS Manager with the managing program logistics pre- and post-show as well as onsite support</li>
</ul>
Administrative Duties
<ul>
<li>Maintain accurate customer records in CRM systems (Salesforce Service Cloud)</li>
<li>Identify trends in customer feedback and recommend improvements</li>
<li>Assist with special projects as assigned</li>
</ul>
Qualifications 
Required Skills &amp; Experience
<ul>
<li>Minimum 2 years of customer service experience</li>
<li>College degree or equivalent work experience</li>
<li>Experience with Salesforce, Zendesk, Freshdesk, or a similar software</li>
<li>Strong phone etiquette and professional email communication skills</li>
<li>Positive energy and professional demeanor</li>
<li>Omni-channel contact center system experience with reporting capability</li>
<li>You have strong attention to detail and excellent written and verbal skills - you're able to articulate yourself in a clear and concise manner, even during escalated interactions</li>
<li>Quickly learn and adapt to new systems</li>
<li>Highly organized and detail-oriented, with excellent ability to balance multiple projects at once, giving priority where it is needed</li>
<li>Excellent communication skills, both verbal and written</li>
<li>Effective interpersonal skills and relationship-building skills</li>
</ul>
Preferred Qualifications
<ul>
<li>Knowledge of the boating industry and/or beauty industry</li>
<li>Spanish language skills preferred</li>
<li>Understanding of exhibition and event operations</li>
<li>Experience with customer service in a B2B and B2C environment</li>
</ul>
 Additional Information 
We offer:
<ul>
<li>Competitive Compensation Package</li>
<li>Access to LinkedIn Learning and other development/training opportunities</li>
<li>Health and Wellness Benefits (medical, dental, eye)</li>
<li>401K and Matching</li>
<li>Generous PTO policy</li>
<li>Work-life balance</li>
</ul>
The salary range for this role is $47,000- $53,000 based on experience.&nbsp;
This posting will automatically expire on 10/20/2025.&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp;
We’re not solely focused on a checklist of skills. We champion energy and ambition, and look for colleagues who will roll their sleeves up, join in and help make things happen. If it sounds like a match and you have most – although not all – of the skills and experience listed, we welcome your application.
At Informa, you'll find inclusive experiences and environments where all perspectives and backgrounds are welcomed. As part of this approach and our diversity and inclusion commitments, we are also formally an Equal Opportunities Employer. This means we base decisions on relevant qualifications and merit and&nbsp;do not discriminate on the basis of key characteristics and statuses, including all of those protected by law. Ask us or see our website for full information.
See how Informa handles your personal data when you apply for a job&nbsp;here.

Customer Service Associate

<h3>Job Description</h3>
Job DescriptionCompany Description 
At Brightspeed, we are reimagining how people live, work, play and connect by providing fast, reliable internet connections and an awesome customer experience in twenty states throughout the Midwest and South.
Backed by funds managed by Apollo Global Management,&nbsp;our vision is to accelerate the upgrade of copper to fiber optic technologies, bringing faster and more reliable internet service to many rural markets traditionally underserved by broadband providers, while delivering best-in-class customer experience.&nbsp;&nbsp;
Be a part of the team that will make this vision a reality….designing and building a world class fiber network and creating a customer experience second to none.
Check us out on the web! &nbsp;
Job Description 
Brightspeed is looking for a Customer Service Technician to join our team! As a Customer Service Technician, you will be performing installation, maintenance and troubleshooting of high-speed internet, video and voice networks including associated wiring and equipment. You will also be maintaining and repairing outside plant facilities within assigned geographic service areas.&nbsp; In this important role&nbsp;you may be required to work varying shifts that include mandatory overtime, weekends, and holidays.&nbsp;
As a Customer Service Technician your responsibilities will include:&nbsp;
<ul>
<li>Installing, maintaining, and troubleshooting of high-speed internet, video and voice networks including associated wiring and equipment</li>
<li>Performing maintenance and repair on outside plant facilities</li>
<li>Climbing poles, using a shovel and pick to dig up and bury cable, working in utility access holes or controlled environmental vaults (CEV), and locating buried telephone cables</li>
<li>Observing all safety rules and regulations</li>
<li>Assisting other technical personnel in the performance of their duties when requested</li>
<li>Actively supporting sales and marketing related activities</li>
<li>Directing customer facing work and sales referrals</li>
</ul>
Qualifications 
WHAT IT TAKES TO CATCH OUR EYE:&nbsp;
<ul>
<li>High School diploma or equivalent experience</li>
<li>Ability to distinguish colors on facilities</li>
<li>Ability to handle 28 foot&nbsp;extension ladders (up to 75 lbs. routine work) and utility access hole covers (up to 150 lbs.)</li>
<li>Ability to successfully complete service tech boot camp training, POTS/DSL installation/repair, cable splicing/maintenance, basic transmissions, air pressure, and HSI installations (self and full)</li>
<li>Basic computer skills including MS Office applications</li>
<li>Ability to work in confined spaces (e.g. attics, crawl spaces, utility holes)</li>
<li>Ability to work aloft (e.g. ladder)</li>
<li>Ability to work outside in all weather conditions and at various hours of the day/night</li>
<li>A valid driver’s license and satisfactory driving record</li>
<li>Positive and professional appearance and demeanor when communicating the company’s products and services to our customers</li>
<li>Accountability/dependability (on time and on load when scheduled and serve on call as needed)</li>
<li>Teamwork (technical expertise developed to complete work efficiently to achieve work group key service measures)</li>
<li>Active Listening (ability to take input from customers, APS and co-workers to problem solve and improve skills)</li>
<li>Ability to ask relevant questions to ensure problems are resolved quickly or to clarify information or directions</li>
<li>Active Learning (curious seeker of added information and actively works to improve skills and knowledge)</li>
</ul>
 Additional Information 
BONUS POINTS FOR:&nbsp;
<ul>
<li>Prior experience as a customer facing telecom operations technician</li>
<li>Basic electricity training/certification or documented equivalent work experience</li>
<li>ADSL installation/repair experience (self/full installs)</li>
<li>A+/Net + Certified Required Soft Skills</li>
</ul>
This position is part of a bargaining unit and represented by a union.  Depending upon the applicable collective bargaining agreement under which you may be hired, you may be: (a)&nbsp;required&nbsp;to join the union and pay union dues as a condition of employment; or, (b)  required to pay union dues, but not join the union as a condition of employment; or (c) free to&nbsp;choose&nbsp;whether&nbsp;to join the union, but if you do join the union you would be&nbsp;obligated&nbsp;to pay union dues
#LI-MH1
WHY JOIN US?
We aspire to contemporary ways of working.
Recognized as a Top Workplace by the Charlotte Observer, Brightspeed HQ is located on the 7th floor of the new Vantage South End - East Tower in Charlotte, NC.&nbsp;We prioritize hiring talent in the Charlotte area, whenever possible, to make it a truly vibrant destination for our hybrid workforce. At Brightspeed, we have roles that are designated as remote, hybrid, office or field-based, depending on the position, business needs and individual circumstances. We also invest in technology that enables our entire team to stay connected. Why? Because Brightspeed recognizes the value of finding the best talent for the job, wherever they may be.
We offer competitive compensation and comprehensive benefits.
Our benefits and paid time off programs reflect our underlying belief in promoting overall wellness through&nbsp;physical, emotional and financial health.&nbsp;Brightspeed offers a comprehensive benefit program, including competitive medical, dental, vision, and life insurance; an employee assistance program; a 401K plan with company match and a host of voluntary benefits.&nbsp;
Inclusion and belonging&nbsp;are at the center of our grounding belief in&nbsp;Being Real.&nbsp;
When we bring our authentic selves to work, everyone is better as a result. A diverse team helps us be&nbsp;fierce advocates&nbsp;for more&nbsp;accessible,&nbsp;inclusive&nbsp;and high-quality internet, because we&nbsp;believe doing so promotes&nbsp;equity&nbsp;in the communities we serve.
Brightspeed is an Equal Opportunity Employer that is committed to inclusion of all qualified individuals, including individuals with a disability/veterans. If you require reasonable accommodation to complete a job application or to otherwise participate in the hiring process, please contact <a href="mailto:taaccommodationrequests@brightspeed.com" target="_blank">taaccommodationrequests@brightspeed.com</a> to initiate the accommodations process.&nbsp;
For all applicants, please take a moment to review our Privacy Notices: &nbsp;
<ul>
<li>Brightspeed’s Privacy Notice for California Residents</li>
<li>Brightspeed’s Privacy Notice</li>
</ul>

Customer Service Technician

<h3>Job Description</h3>
Job DescriptionCompany Description Job Description 
Ready to elevate your customer service game? At SIXT, you’ll be the star of customer engagement and vehicle management! From greeting customers with a smile to ensuring our fleet runs smoothly, you'll be at the heart of creating top-notch rental experiences. Enjoy flexible hours, endless growth opportunities, and a starting salary of $21.25&nbsp;per hour- plus, an exciting bonus plan that rewards your success.
YOUR ROLE AT SIXT
<ul>
<li>You welcome all customers upon arrival and gather feedback to improve their future rental experience</li>
<li>You ensure customers take all personal belongings, discreetly check vehicles for damage, and direct any issues&nbsp;to the appropriate channels</li>
<li>You advise customers on rental charges and provide an accurate receipt, ensuring a clear and customer-focused process</li>
<li>You identify and tag vehicles for maintenance or grounding and ensure they are moved to the correct location</li>
<li>You work in various weather conditions and are willing to take on additional tasks to support business needs</li>
</ul>
YOUR SKILLS MATTER
<ul>
<li>Education &amp; Experience You have a high school diploma or GED and at least 1 year of customer service experience</li>
<li>Licenses &amp; Authorization You are at least 18 years old, hold a valid driver’s license with a clean driving record, and are authorized to work in the United States without requiring sponsorship</li>
<li>Computer Skills You possess basic computer navigation skills and are familiar with Microsoft Office applications</li>
<li>Work Hours &amp; Travel You can work 25&nbsp;hours per week, including day or evening shifts, and are open to travel (5-10%), some of which may be by airplane</li>
<li>Uniform &amp; Language You are willing to wear a company uniform and speaking other languages is a plus</li>
</ul>
WHAT WE OFFER
<ul>
<li>Paid Time Off &amp; Holidays Benefit from PTO, sick leave, and receive time and a half for working on public holidays</li>
<li>Employee Assistance Program Access support whenever needed through our Employee Assistance Program</li>
<li>Exclusive Employee Rentals Benefit from employee-only rental rates, with family rental options and exclusive discounts for employees</li>
<li>Uniform &amp; Perks Receive a uniform with weekly dry cleaning, always ensuring a professional appearance</li>
</ul>
Additional Information 
About us:
We are a globally leading mobility service provider with a revenue of €4.00 billion and around 9,000 employees worldwide. Our mobility platform ONE combines our products SIXT rent (car rental), SIXT share (car sharing), SIXT ride (taxi, ride, and chauffeur services), and SIXT+ (car subscription), giving our customers access to our fleet of 350,000 vehicles, the services of 4,000 cooperation partners, and around 5 million drivers worldwide. Together with our franchise partners, we are present in more than 110 countries at 2,000 rental stations. At SIXT, top-tier customer experience and outstanding customer service are our highest priorities. We believe in true entrepreneurship and long-term stability and align our corporate strategy with foresight. Get started with us and apply now!

<h3>Job Description</h3>
Job DescriptionCompany Description 
At Brightspeed, we are reimagining how people live, work, play and connect by providing fast, reliable internet connections and an awesome customer experience in twenty states throughout the Midwest and South.
Backed by funds managed by Apollo Global Management,&nbsp;our vision is to accelerate the upgrade of copper to fiber optic technologies, bringing faster and more reliable internet service to many rural markets traditionally underserved by broadband providers, while delivering best-in-class customer experience.&nbsp;&nbsp;
Be a part of the team that will make this vision a reality…designing and building a world class fiber network and creating a customer experience second to none.
Check us out on the web! &nbsp;
Job Description 
Brightspeed is looking for a Customer Service Technician to join our team! As a Customer Service Technician, you will be performing installation, maintenance and troubleshooting of high-speed internet, video and voice networks including associated wiring and equipment. You will also be maintaining and repairing outside plant facilities within assigned geographic service areas.&nbsp; In this important role&nbsp;you may be required to work varying shifts that include mandatory overtime, weekends, and holidays.&nbsp;
As a Customer Service Technician your responsibilities will include:&nbsp;
<ul>
<li>Installing, maintaining, and troubleshooting of high-speed internet, video and voice networks including associated wiring and equipment</li>
<li>Performing maintenance and repair on outside plant facilities</li>
<li>Climbing poles, using a shovel and pick to dig up and bury cable, working in utility access holes or controlled environmental vaults (CEV), and locating buried telephone cables</li>
<li>Observing all safety rules and regulations</li>
<li>Assisting other technical personnel in the performance of their duties when requested</li>
<li>Actively supporting sales and marketing related activities</li>
<li>Directing customer facing work and sales referrals</li>
</ul>
Qualifications 
WHAT IT TAKES TO CATCH OUR EYE:&nbsp;
<ul>
<li>High School diploma or equivalent experience</li>
<li>Ability to distinguish colors on facilities</li>
<li>Ability to handle 28 foot&nbsp;extension ladders (up to 75 lbs. routine work) and utility access hole covers (up to 150 lbs.)</li>
<li>Ability to successfully complete service tech boot camp training, POTS/DSL installation/repair, cable splicing/maintenance, basic transmissions, air pressure, and HSI installations (self and full)</li>
<li>Basic computer skills including MS Office applications</li>
<li>Ability to work in confined spaces (e.g. attics, crawl spaces, utility holes)</li>
<li>Ability to work aloft (e.g. ladder)</li>
<li>Ability to work outside in all weather conditions and at various hours of the day/night</li>
<li>A valid driver’s license and satisfactory driving record</li>
<li>Positive and professional appearance and demeanor when communicating the company’s products and services to our customers</li>
<li>Accountability/dependability (on time and on load when scheduled and serve on call as needed)</li>
<li>Teamwork (technical expertise developed to complete work efficiently to achieve work group key service measures)</li>
<li>Active Listening (ability to take input from customers, APS and co-workers to problem solve and improve skills)</li>
<li>Ability to ask relevant questions to ensure problems are resolved quickly or to clarify information or directions</li>
<li>Active Learning (curious seeker of added information and actively works to improve skills and knowledge)</li>
</ul>
 Additional Information 
BONUS POINTS FOR:&nbsp;
<ul>
<li>Prior experience as a customer facing telecom operations technician</li>
<li>Basic electricity training/certification or documented equivalent work experience</li>
<li>ADSL installation/repair experience (self/full installs)</li>
<li>A+/Net + Certified Required Soft Skills</li>
</ul>
This position is part of a bargaining unit and represented by a union.  Depending upon the applicable collective bargaining agreement under which you may be hired, you may be: (a)&nbsp;required&nbsp;to join the union and pay union dues as a condition of employment; or, (b)  required to pay union dues, but not join the union as a condition of employment; or (c) free to&nbsp;choose&nbsp;whether&nbsp;to join the union, but if you do join the union you would be&nbsp;obligated&nbsp;to pay union dues
#LI-GF1
WHY JOIN US?
We aspire to contemporary ways of working.
Recognized as a Top Workplace by the Charlotte Observer, Brightspeed HQ is located on the 7th floor of the new Vantage South End - East Tower in Charlotte, NC.&nbsp;We prioritize hiring talent in the Charlotte area, whenever possible, to make it a truly vibrant destination for our hybrid workforce. At Brightspeed, we have roles that are designated as remote, hybrid, office or field-based, depending on the position, business needs and individual circumstances. We also invest in technology that enables our entire team to stay connected. Why? Because Brightspeed recognizes the value of finding the best talent for the job, wherever they may be.
We offer competitive compensation and comprehensive benefits.
Our benefits and paid time off programs reflect our underlying belief in promoting overall wellness through&nbsp;physical, emotional and financial health.&nbsp;Brightspeed offers a comprehensive benefit program, including competitive medical, dental, vision, and life insurance; an employee assistance program; a 401K plan with company match and a host of voluntary benefits.&nbsp;
Inclusion and belonging&nbsp;are at the center of our grounding belief in&nbsp;Being Real.&nbsp;
When we bring our authentic selves to work, everyone is better as a result. A diverse team helps us be&nbsp;fierce advocates&nbsp;for more&nbsp;accessible,&nbsp;inclusive&nbsp;and high-quality internet, because we&nbsp;believe doing so promotes&nbsp;equity&nbsp;in the communities we serve.
Brightspeed is an Equal Opportunity Employer that is committed to inclusion of all qualified individuals, including individuals with a disability/veterans. If you require reasonable accommodation to complete a job application or to otherwise participate in the hiring process, please contact <a href="mailto:taaccommodationrequests@brightspeed.com" target="_blank">taaccommodationrequests@brightspeed.com</a> to initiate the accommodations process.&nbsp;
For all applicants, please take a moment to review our Privacy Notices: &nbsp;
<ul>
<li>Brightspeed’s Privacy Notice for California Residents</li>
<li>Brightspeed’s Privacy Notice</li>
</ul>

<h3>Job Description</h3>
Job DescriptionCompany Description 
About Us
At Captura Hall, we specialize in creating impactful advertising strategies that connect businesses with their audiences in meaningful ways. Based in Washington, DC, we are committed to innovation, precision, and measurable results. Our team is driven by creativity, strategic thinking, and a passion for helping brands grow.
Job Description 
Job Description
We are seeking a motivated and detail-oriented Customer Service Officer to join our dynamic team. The ideal candidate will serve as the first point of contact for our clients, ensuring their needs are met with efficiency, professionalism, and care. This role offers an exciting opportunity to build lasting client relationships while contributing to the growth and success of Captura Hall.
Responsibilities
<ul>
<li>
Handle incoming client inquiries and provide accurate information in a timely manner.
</li>
<li>
Maintain professional communication across phone, email, and in-person interactions.
</li>
<li>
Resolve issues with efficiency while upholding company standards and customer satisfaction.
</li>
<li>
Keep detailed records of customer interactions and transactions.
</li>
<li>
Collaborate with internal departments to support client needs and operational goals.
</li>
<li>
Identify opportunities to improve processes and enhance customer experience.
</li>
</ul>
Qualifications 
Qualifications
<ul>
<li>
Bachelor’s degree preferred; equivalent experience considered.
</li>
<li>
Minimum 2 years of customer service or client-facing experience.
</li>
<li>
Strong communication, problem-solving, and organizational skills.
</li>
<li>
Ability to manage multiple tasks while maintaining attention to detail.
</li>
<li>
Proficiency in Microsoft Office Suite and ability to quickly adapt to new systems.
</li>
<li>
Professional demeanor with a commitment to excellence and teamwork.
</li>
</ul>
 Additional Information 
Benefits
<ul>
<li>
Competitive salary: $56,000 – $61,000 annually.
</li>
<li>
Opportunities for professional growth and career advancement.
</li>
<li>
Supportive and collaborative work environment.
</li>
<li>
Full-time position with structured work schedule.
</li>
<li>
Skill development and training to enhance career progression.
</li>
</ul>

Customer Service Officer

<h3>Job Description</h3>
Job DescriptionCompany Description 
At Brightspeed, we are reimagining how people live, work, play and connect by providing fast, reliable internet connections and an awesome customer experience in twenty states throughout the Midwest and South.
Backed by funds managed by Apollo Global Management,&nbsp;our vision is to accelerate the upgrade of copper to fiber optic technologies, bringing faster and more reliable internet service to many rural markets traditionally underserved by broadband providers, while delivering best-in-class customer experience.&nbsp;&nbsp;
Be a part of the team that will make this vision a reality….designing and building a world class fiber network and creating a customer experience second to none.
Check us out on the web! &nbsp;
Job Description 
Brightspeed is looking for a Customer Service Technician to join our team! As a Customer Service Technician, you will be performing installation, maintenance and troubleshooting of high-speed internet, video and voice networks including associated wiring and equipment. You will also be maintaining and repairing outside plant facilities within assigned geographic service areas.   &nbsp;
As a Customer Service Technician, you may be required to work varying shifts that include mandatory overtime, weekends, and holidays.&nbsp;
As a Customer Service Technician your responsibilities will include:&nbsp;
<ul>
<li>Installing, maintaining, and troubleshooting of high-speed internet, video and voice networks including associated wiring and equipment</li>
<li>Performing maintenance and repair on outside plant facilities</li>
<li>Climbing poles, using a shovel and pick to dig up and bury cable, working in utility access holes or controlled environmental vaults (CEV), and locating buried telephone cables</li>
<li>Observing all safety rules and regulations</li>
<li>Assisting other technical personnel in the performance of their duties when requested</li>
<li>Actively supporting sales and marketing related activities</li>
<li>Directing customer facing work and sales referrals</li>
</ul>
Qualifications 
WHAT IT TAKES TO CATCH OUR EYE
<ul>
<li>High School diploma (or equivalent) or higher</li>
<li>Ability to distinguish colors on facilities</li>
<li>Ability to handle 28 foot&nbsp;extension ladders (up to 75 lbs. routine work) and utility access hole covers (up to 150 lbs.)</li>
<li>Ability to successfully complete service tech boot camp training, POTS/DSL installation/repair, cable splicing/maintenance, basic transmissions, air pressure, and HSI installations (self and full)</li>
<li>Basic computer skills including MS Office applications</li>
<li>Ability to work in confined spaces (e.g. attics, crawl spaces, utility holes)</li>
<li>Ability to work aloft (e.g. ladder)</li>
<li>Ability to work outside in all weather conditions and at various hours of the day/night</li>
<li>A valid driver’s license and satisfactory driving record</li>
<li>Positive and professional appearance and demeanor when communicating the company’s products and services to our customers</li>
<li>Accountability/dependability (on time and on load when scheduled and serve on call as needed)</li>
<li>Teamwork (technical expertise developed to complete work efficiently to achieve work group key service measures)</li>
<li>Active Listening (ability to take input from customers, APS and co-workers to problem solve and improve skills)</li>
<li>Ability to ask relevant questions to ensure problems are resolved quickly or to clarify information or directions</li>
<li>Active Learning (curious seeker of added information and actively works to improve skills and knowledge)</li>
</ul>
BONUS POINTS FOR:&nbsp;
<ul>
<li>Prior experience as a customer facing telecom operations technician</li>
<li>Basic electricity training/certification or documented equivalent work experience</li>
<li>ADSL installation/repair experience (self/full installs)</li>
<li>A+/Net + Certified Required Soft Skills</li>
</ul>
This position is part of a bargaining unit and represented by a union.  Depending upon the applicable collective bargaining agreement under which you may be hired, you may be: (a)&nbsp;required&nbsp;to join the union and pay union dues as a condition of employment; or, (b)  required to pay union dues, but not join the union as a condition of employment; or (c) free to&nbsp;choose&nbsp;whether&nbsp;to join the union, but if you do join the union you would be&nbsp;obligated&nbsp;to pay union dues
#LI-RW1
 Additional Information 
WHY JOIN US?
We aspire to contemporary ways of working.
Recognized as a Top Workplace by the Charlotte Observer, Brightspeed HQ is located on the 7th floor of the new Vantage South End - East Tower in Charlotte, NC.&nbsp;We prioritize hiring talent in the Charlotte area, whenever possible, to make it a truly vibrant destination for our hybrid workforce. At Brightspeed, we have roles that are designated as remote, hybrid, office or field-based, depending on the position, business needs and individual circumstances. We also invest in technology that enables our entire team to stay connected. Why? Because Brightspeed recognizes the value of finding the best talent for the job, wherever they may be.
We offer competitive compensation and comprehensive benefits.
Our benefits and paid time off programs reflect our underlying belief in promoting overall wellness through&nbsp;physical, emotional and financial health.&nbsp;Brightspeed offers a comprehensive benefit program, including competitive medical, dental, vision, and life insurance; an employee assistance program; a 401K plan with company match and a host of voluntary benefits.&nbsp;
Inclusion and belonging&nbsp;are at the center of our grounding belief in&nbsp;Being Real.&nbsp;
When we bring our authentic selves to work, everyone is better as a result. A diverse team helps us be&nbsp;fierce advocates&nbsp;for more&nbsp;accessible,&nbsp;inclusive&nbsp;and high-quality internet, because we&nbsp;believe doing so promotes&nbsp;equity&nbsp;in the communities we serve.
Brightspeed is an Equal Opportunity Employer that is committed to inclusion of all qualified individuals, including individuals with a disability/veterans. If you require reasonable accommodation to complete a job application or to otherwise participate in the hiring process, please contact <a href="mailto:taaccommodationrequests@brightspeed.com" target="_blank">taaccommodationrequests@brightspeed.com</a> to initiate the accommodations process.&nbsp;
For all applicants, please take a moment to review our Privacy Notices: &nbsp;
<ul>
<li>Brightspeed’s Privacy Notice for California Residents</li>
<li>Brightspeed’s Privacy Notice</li>
</ul>

<h3>Job Description</h3>
Job Description
We are hiring a Customer Service Manager to join our team!
Our client is a longstanding U.S.-based manufacturing company specializing in high-quality products that serve industries nationwide.
 
CUSTOMER SERVICE MANAGER
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;Supervise the daily operations of the customer service department to ensure efficiency.
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;Update the commerce web site and Amazon pages as needed for content and pricing.
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;Review and update pricing as purchasing prices change and fluctuate.
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;Ensure orders are entered accurately and work with production to ensure shipment due dates are met.&nbsp; Review order due dates on a weekly basis.
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;Work with the Purchasing Manager to ensure parts are being ordered to meet order demand.
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;Review and update pricing as needed.
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;Maintain strong customer relationships by interacting with customers daily and visiting major customers to stay abreast of their needs and potential additional business needs.
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;Attend customer shows when required to represent our product line to their customer base.
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;Source new business by using strong sales skills to grow the overall business.
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;Training the customer service team as needed.
CUSTOMER SERVICE DUTIES:
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;Enter incoming purchase orders
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;Monitor customer portals to identify when new orders are entered on the customer portal.
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;Handle customer product inquiries and phone sales
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;Interact with customers via phone and email, handling customer queries and complaints timely &amp; professionally.
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;Maintain a strong and professional relationship with repeat customers
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;Review backlog report daily to keep up with late orders.&nbsp; Contact customers when orders are delayed.
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;Respond quickly to customer inquiries regarding order status, shipping information, missing packing slips, RMA’s, etc.
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;Work with the production team and shipping department to ensure orders are being shipped timely.
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;Service walk-in customers
Company DescriptionLabor Solutions, LLC is a leader in the professional, temporary, and direct hire industry throughout the Midwest area. Our clients range from individual entrepreneurs to large corporations, and while we are big enough to serve Fortune 100 companies, we are small enough to stay nimble in an always-changing market. Thank you! 
<h3>Company Description</h3>
Labor Solutions, LLC is a leader in the professional, temporary, and direct hire industry throughout the Midwest area. Our clients range from individual entrepreneurs to large corporations, and while we are big enough to serve Fortune 100 companies, we are small enough to stay nimble in an always-changing market.\r\n\r\nThank you!

997,004 Customer-Service Jobs