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<h3>Job Description</h3>
Job Description$1000 HIRING BONUS JOB SUMMARY
Responsible for providing members the highest level of service, assisting them with new accounts and loans, cross selling of products and services, completing teller transactions and branch operational tasks. Assists in the daily, weekly, and monthly planning and execution of activities and assignments to help the branch stay on target to reach its annual sales, growth, and service goals. Demonstrates commitment to quality service, professionalism, integrity, enthusiasm, respect, good work ethic, and positive attitude to achieve the highest standards of member service when performing duties and assignments. 
 
QUALIFICATIONS
EDUCATION and/or EXPERIENCEHigh School Diploma required; two (2) years related experience and/or training; or equivalent combination of education and experience. Six (6) months underwriting experience required; ability to analyze/understand credit reports and possess basic knowledge of bank underwriting. Knowledge in the use of word processing and spreadsheet programs. LICENSES/CERTIFICATIONSMust be able to obtain NMLS (Nationwide Mortgage Licensing System and Registry) within six (6) months, no later than one (1) year.
 
Credit must be in good standing. Must be bondable pursuant to §713.3(b) of the NCUA’s Rules and Regulations.

Member Relations Specialist

<h3>Job Description</h3>
Job Description
About Us
One Medical is a primary care solution challenging the industry status quo by making quality care more affordable, accessible and enjoyable. But this isn't your average doctor's office. We're on a mission to transform healthcare, which means improving the experience for everyone involved - from patients and providers to employers and health networks. Our seamless in-office and 24/7 virtual care services, on-site labs, and programs for preventive care, chronic care management, common illnesses and mental health concerns have been delighting people for the past fifteen years.
In February 2023 we marked a milestone when One Medical joined Amazon. Together, we look to deliver exceptional health care to more consumers, employers, care team members, and health networks to achieve better health outcomes. As we continue to grow and seek to impact more lives, we're building a diverse, driven and empathetic team, while working hard to cultivate an environment where everyone can thrive.
The Opportunity
As a One Medical Lab Services Specialist/Member Support Specialist at one of our offices, you'll provide an exceptional experience for our patients and help them accomplish an important part of their care journey by providing venipuncture as well as other clinical support services. You will be an ambassador for patients, with a mastery of human connection and a strong drive for service. You will remove barriers to care, resulting in a truly exceptional in-office patient experience. You are the steward of the space and ensure the look and feel of the office lobby are on brand with the One Medical experience. You will be the first point of contact for our patients, as well as provide any other support as requested by the Practice Coordinator, Operations Manager, or providers.
You are a strong team player and use your innovative problem solving skills to tackle various tasks and challenges. You combine excellent specimen collection technique with tactful interpersonal skills during every interaction with your patients, at both the front desk and in the lab. You have a strong grasp of verbal and written communication. You are able to identify opportunities and deliver on customer-centric solutions while using empathy, focus, and compassion in all interactions with patients and teammates. You bring self-awareness to your daily work to utilize your strengths and develop your areas of opportunity. You thrive in cultures that focus on feedback and growth and are nimble in their approach to respond to the needs of the patients and team. You have an unwavering drive to help and serve others and create amazing moments for our members and teammates. If this sounds like you, we would love to connect.
What you'll likely work on:
<ul>
<li>Use impeccable C-I-CARE (a framework containing the key elements of a great interaction and effective communication that we use with patients and each other) in all patient interactions, both clinical and administrative, and ensure a fluid and positive in-office experience through patient intake, same day schedule management, appropriate follow up scheduling, strong knowledge of billing and insurance, monitoring patient feedback and assisting with outreach as necessary</li>
<li>Provide best in class venipuncture services on a population ranging from pediatrics to geriatrics, depending on the office location</li>
<li>Perform and assist with extended scope duties such as, but not limited to non-blood specimen collection, EKGs/ECGs, vitals, ear lavages, vaccines, PPD tests, and swabs</li>
<li>Maintain high standards of in-office care through proper specimen labeling, handling and processing, inventory upkeep, and tool sterilization</li>
<li>Continue to care for our members beyond the lab room by answering patient messages, following up on lab cases and assisting our providers and virtual medical team with clerical duties such as, but not limited to biometric screening forms, medical record and consult review, billing inquiries, and DOH reporting</li>
<li>All front of house duties including check in/check out, insurance verification, printing/paperwork tasks, prepping tests, tasking to service level expectations etc</li>
<li>Contribute to team development through rounding, attending team huddles, participating in team problem solving, supporting in office providers with ad hoc asks, etc. </li>
<li>Perform opening and closing duties/daily office upkeep as required, including maintaining the look and feel of both patient and employee facing spaces, restocking supplies, and organization</li>
<li>Master our technology suite including, but not limited to Slack, G-suite, Zoom, Circulation, RingCentral, and our Electronic Medical Record System, in order to interact with team members and complete daily work</li>
</ul>
These responsibilities are intended to describe the general nature and level of work being performed by personnel assigned to this job classification. They are not to be construed as an exhaustive list of job duties performed by personnel in this classification. Other job related duties may be assigned by management.
What you'll need:
<ul>
<li>At least 6 months of relevant experience as a Medical Assistant or Phlebotomist outside of a training/externship environment</li>
<li>An active phlebotomy certification to practice in CA</li>
<li>Strong customer service skills, including ability to establish and maintain effective customer relationships and deliver customer-centric solutions</li>
<li>Strong written and verbal communication skills </li>
<li>A High School Diploma or equivalent </li>
<li>Proficiency in computer technology such as typing, navigating the internet and using multiple software systems simultaneously</li>
<li>Experience working on collaborative, diverse, multi-disciplinary teams (additional experience with remote teams a plus) </li>
<li>A proven ability to display confidence and instill trust during the collection process while delivering individualized, human-centered, customer-focused care </li>
<li>A proven track record of persisting through change, consistently stepping up to take action on challenges, and learning quickly and effectively when faced with new situations or tasks</li>
</ul>
One Medical is committed to fair and equitable compensation practices
The range for this role is $24.75 to $26.75 per hour based on a standard full-time schedule. Total compensation packages may be based on factors unique to particular candidates, such as skill sets, depth of experience, and work location. The total compensation package for this position may also include benefits. For more information, visit <a href="https://www.onemedical.com/careers/" target="_blank">https://www.onemedical.com/careers/</a>
This is a full time role (40 hrs/week) with 8 hr shifts generally taking place between 7:30am-5:30pm based in office in Long Beach, CA.
One Medical offers a robust benefits package designed to aid your health and wellness. All regular team members working 24+ hours per week and their dependents are eligible for benefits starting on the team member's date of hire:
Taking care of you today
<ul>
<li>Paid sabbatical for every five years of service</li>
<li>Free One Medical memberships for yourself, your friends and family</li>
<li>Employee Assistance Program - Free confidential services for team members who need help with stress, anxiety, financial planning, and legal issues</li>
<li>Competitive Medical, Dental and Vision plans</li>
<li>Pre-Tax commuter benefits</li>
<li>PTO cash outs - Option to cash out up to 40 accrued hours per year</li>
</ul>
Protecting your future for you and your family
<ul>
<li>401K match</li>
<li>Credit towards emergency childcare</li>
<li>Company paid maternity and paternity leave</li>
<li>Paid Life Insurance - One Medical pays 100% of the cost of Basic Life Insurance</li>
<li>Disability insurance - One Medical pays 100% of the cost of Short Term and Long Term Disability Insurance</li>
</ul>
In addition to the comprehensive benefits package outlined above, practicing clinicians also receive
<ul>
<li>Malpractice Insurance - Malpractice fees to insure your practice at One Medical is covered 100%.</li>
<li>UpToDate Subscription - An evidence-based clinical research tool</li>
<li>Continuing Medical Education (CME) - Receive an annual stipend for continuing medical education</li>
<li>Rounds - Providers end patient care one hour early each week to participate in this shared learning experience</li>
<li>Discounted rate to attend One Medical's Annual REAL primary care conference</li>
</ul>
One Medical is an equal opportunity employer, and we encourage qualified applicants of every background, ability, and life experience to contact us about appropriate employment opportunities. One Medical participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Please refer to the E-Verification Poster and Right to Work Poster for additional information.

Lab Support Specialist/Member Support Specialist

<h3>Job Description</h3>
Job Description
Credit Union West has been named a ‘Top Company to Work for in Arizona’ for the 12th year in a row (2013-2024)! This prestigious award announced by BestCompaniesAZ is earned by achieving stellar marks in a comprehensive workplace survey, where employees are asked to rate and share feedback including culture, leadership and overall satisfaction. 
Credit Union West continuously looks for ways to improve employee satisfaction and experience. In addition to high paying wages, Credit Union West also offers the following: 
<ul>
<li>Full-time employees receive 100% paid health, dental &amp; vision insurance</li>
<li>Earn incentives up to 15%, depending on position</li>
<li>401K plan with employer matching funds up to 5%</li>
<li>Profit Sharing</li>
<li>Tuition reimbursement</li>
<li>Gym membership reimbursement</li>
<li>Paid time off for holidays, vacation, and sick days</li>
<li>Credit Union West membership and discounts</li>
</ul>
 
Be part of our award-winning team!
 
 
 
Position Summary
Enhances the quality of life for our members by embracing the organization’s mission and core values. This frontline, member-facing position will provide an industry leading member service experience. Provides consultative conversations and sound financial advice for our members through the development and expansion of new and existing relationships. This universal sales position supports opening of consumer and business new accounts, account maintenance and consumer personal and home equity loan applications and funding.
Essential Functions &amp; Additional Responsibilities
60% - Sales and Service – Consistently demonstrates behaviors that reflect the mission, core values and service standards of the Credit Union. Meets or exceeds sales and production objectives by handling member requests, identifying needs and making recommendations. Responsible for application processing and funding of consumer loans including personal, credit cards, auto, and home equity. Solicits a variety of peace-of-mind ancillary products associated with loans. Accurately completes loan and title documents. Participates in outbound calling campaigns as needed.
 
25% - New Account and Member Maintenance – Opens, maintains, and closes a wide variety of membership accounts including but not limited to: savings, checking, certificate, and retirement accounts. Opens specialty accounts such as Business, Trust and Estate. Provides members and team members with proactive and timely follow up. Assists members with a wide range of services such as online banking, direct deposit, automatic transfers, and account maintenance. Assists members through digital channels such as phone, and email, ensuring professional communication through all channels. Encourages adoption of digital services. Completes teller transactions as needed.
10% - Resource and Branch Support – Provides subject matter expert resources to branch team and acts as a lead in the absence of a manager to de-escalate member concerns. Uses good judgment to provide overrides within permission authority. Ensures compliance and security protocols are adhered to and keeps manager apprised of concerns. Demonstrates knowledge retention of policy and procedures. Completes auditing, cash ordering and vault related responsibilities as assigned. Completes teller transactions as needed.
 
5% - Performs other duties as assigned.
 
Education:
A high school diploma or G.E.D.
 
Experience:
A minimum of 3-5 years of lending experience in a financial institution required. Ability to work shifts between the hours of Monday – Saturday 8am to 6pm. NMLS required. Bilingual preferred.
 
Skills &amp; Competencies
• Live the mission, vision, and core values of the credit union.
• Able to communicate effectively and tactfully with employees and members both orally and in writing.
• Demonstrate critical thinking and being self-reliant to better analyze and solve problems.
• Effective time management and organizational skills. Ability to multi-task and be agile to serve members and employees.
• Maintain working knowledge of Microsoft Office, SharePoint, and collaborative tools (Teams and Zoom).
• Thorough knowledge and understanding of organization’s Employee Handbook and policies.
• Must demonstrate a functional knowledge of the Bank Secrecy Act in addition to other Federal laws, including but not limited to: U.S. Patriot Act, Office of Foreign Assets &amp; Control, Anti-Money Laundering, Right to Financial Privacy Act, and the Bank Bribery Act.
 
Last Updated: 07/08/24

Member Loan Specialist

<h3>Job Description</h3>
Job Description
Credit Union West has been named a ‘Top Company to Work for in Arizona’ for the 12th year in a row (2013-2024)! This prestigious award announced by BestCompaniesAZ is earned by achieving stellar marks in a comprehensive workplace survey, where employees are asked to rate and share feedback including culture, leadership and overall satisfaction. 
Credit Union West continuously looks for ways to improve employee satisfaction and experience. In addition to high paying wages, Credit Union West also offers the following: 
<ul>
<li>Full-time employees receive 100% paid health, dental &amp; vision insurance</li>
<li>Earn incentives up to 15%, depending on position</li>
<li>401K plan with employer matching funds up to 5%</li>
<li>Profit Sharing</li>
<li>Tuition reimbursement</li>
<li>Gym membership reimbursement</li>
<li>Paid time off for holidays, vacation, and sick days</li>
<li>Credit Union West membership and discounts</li>
</ul>
 
Be part of our award-winning team!
 
This position is based out of our Cottonwood Branch but will require 5 weeks of full-time training at our corporate office in Glendale, AZ. 
 
Position Summary
Enhances the quality of life for our members by embracing the organization’s mission and core values. This frontline, member-facing position will provide an industry leading member service experience. Provides consultative conversations and sound financial advice for our members through the development and expansion of new and existing relationships. This universal sales position supports opening of consumer and business new accounts, account maintenance and consumer personal and home equity loan applications and funding.
Essential Functions &amp; Additional Responsibilities
60% - Sales and Service – Consistently demonstrates behaviors that reflect the mission, core values and service standards of the Credit Union. Meets or exceeds sales and production objectives by handling member requests, identifying needs and making recommendations. Responsible for application processing and funding of consumer loans including personal, credit cards, auto, and home equity. Solicits a variety of peace-of-mind ancillary products associated with loans. Accurately completes loan and title documents. Participates in outbound calling campaigns as needed.
 
25% - New Account and Member Maintenance – Opens, maintains, and closes a wide variety of membership accounts including but not limited to: savings, checking, certificate, and retirement accounts. Opens specialty accounts such as Business, Trust and Estate. Provides members and team members with proactive and timely follow up. Assists members with a wide range of services such as online banking, direct deposit, automatic transfers, and account maintenance. Assists members through digital channels such as phone, and email, ensuring professional communication through all channels. Encourages adoption of digital services. Completes teller transactions as needed.
10% - Resource and Branch Support – Provides subject matter expert resources to branch team and acts as a lead in the absence of a manager to de-escalate member concerns. Uses good judgment to provide overrides within permission authority. Ensures compliance and security protocols are adhered to and keeps manager apprised of concerns. Demonstrates knowledge retention of policy and procedures. Completes auditing, cash ordering and vault related responsibilities as assigned. Completes teller transactions as needed.
 
5% - Performs other duties as assigned.
 
Education:
A high school diploma or G.E.D.
 
Experience:
A minimum of 3-5 years of lending experience in a financial institution required. Ability to work shifts between the hours of Monday – Saturday 8am to 6pm. NMLS required. Bilingual preferred.
 
Skills &amp; Competencies
• Live the mission, vision, and core values of the credit union.
• Able to communicate effectively and tactfully with employees and members both orally and in writing.
• Demonstrate critical thinking and being self-reliant to better analyze and solve problems.
• Effective time management and organizational skills. Ability to multi-task and be agile to serve members and employees.
• Maintain working knowledge of Microsoft Office, SharePoint, and collaborative tools (Teams and Zoom).
• Thorough knowledge and understanding of organization’s Employee Handbook and policies.
• Must demonstrate a functional knowledge of the Bank Secrecy Act in addition to other Federal laws, including but not limited to: U.S. Patriot Act, Office of Foreign Assets &amp; Control, Anti-Money Laundering, Right to Financial Privacy Act, and the Bank Bribery Act.

<h3>Job Description</h3>
Job Description
Position Title: Member Center Specialist
Reports To: Member Center Supervisor
Grade Level: 6
Hiring Salary Range: $18.23 - $22.79
Full Salary Range: $18.23 – $27.35
Primary Responsibilities:
Provide quality member service delivery by telephone; process telephone transaction requests; provide rate information; process telephone inquiries regarding account information, credit union policies and procedures, when appropriate, transfer call to proper individual or department. Responsible for meeting corporate and department goals and objectives, including inbound and outbound calls. Duties must be accomplished in compliance with federal and state laws and in accordance with the credit union’s policies and procedures and with constant attention to CAFCU’s creed, vision, mission and goals.
Duties and Responsibilities:
<ol>
<li>Provide quality member service delivery by telephone.</li>
<li>Provide deposit, loan rate, and service information.</li>
<li>Provide general account information.</li>
<li>Explain procedure and initiate stop payments.</li>
<li>Explain procedure and initiate name and address changes.</li>
<li>Record research requests. Deliver to appropriate personnel for forms distribution.</li>
<li>Explain procedure to initiate direct deposits and ensure proper forms are mailed to member.</li>
<li>Process internal transfers for loan payments.</li>
<li>Assist members with problems and complaints: providing first contact resolution when at all possible.</li>
<li>Explain credit union policies and procedures.</li>
<li>Initiate the process for Commercial Money Orders and Wire Transfer requests.</li>
<li>Process share withdrawal requests.</li>
<li>Process funds transfers between accounts.</li>
<li>Process payroll distribution requests.</li>
<li>Possess strong knowledge of MARTI, Home Banking &amp; On-line Bill Payment and assist members with usage.</li>
<li>Participate in outbound sales call campaigns as needed.</li>
<li>Recognize the need to ask for assistance from Member Center Supervisors or the Member Center Manager when needed.</li>
<li>All other duties as assigned.</li>
</ol>
<ol>
<li>Meet corporate and department goals.</li>
</ol>
<ol>
<li>Explain features and benefits of all credit union products and services.</li>
<li>Recommend appropriate credit union products and services to members.</li>
<li>Provide membership information: field of membership qualification and new account initiation.</li>
<li>Keep appraised of all credit union product and procedure changes.</li>
<li>Survey membership to ascertain service levels.</li>
<li>Provide information on new and ongoing promotions. </li>
</ol>
Qualifications:
High school diploma or equivalent job experience. Minimum 1 year of service experience. Ability to communicate effectively and efficiently with others. Must possess strong problem solving skills and the ability to manage stress and work under pressure. Previous call center experience a plus. Willing to work a flexible schedule and overtime as needed.
While performing the duties of this job, the employee is frequently required to sit, view information on a computer screen, and talk or hear. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Telephone conversations between Member Center Specialists and callers may be monitored or recorded for the purposes of training, coaching, feedback and quality assurance on an unannounced basis.

Member Center Specialist

<h3>Job Description</h3>
Job Description
 Member Engagement Specialist Opportunity at Stanford Federal Credit Union!
We’re on a mission to improve financial lives! If you’re a high-energy, compassionate, and collaborative individual yearning to make a difference, we are looking for individuals like you to join our team! Members really do come first at Stanford FCU because we are not-for-profit and owned by our members. Many of our members work for Stanford University or some of the most innovative companies in Silicon Valley—and we provide them with the most generous financial benefits in our industry. 
Stanford FCU is a $4 billion company with a global reach—88,000 members in 90 countries and growing! Contact us to see what it’s like to work for one of the Bay Area’s Top Workplaces. As our CEO says, “we work hard, and we play hard”, and we need your help to improve even more financial lives!
The Member Engagement Specialist plays a critical role delivery of exceptional customer experience by building relationships through proactive outreach as well as proposing appropriate products, services, and digital solutions to help our members succeed financially. This role is responsible for facilitating online account openings, promoting the full suite of credit union products and services, and delivering exceptional member experiences across all channels.
Who YOU are: 
<ul>
<li>Two to Four years' experience in opening new accounts in a financial institution and sales related field.</li>
<li>Previous sales experience preferred.</li>
<li>A significant level of trust, credibility and diplomacy is required. Ability to have in depth dialogues, conversations and explanations with members, direct and indirect reports and outside vendors can be of a sensitive and/or highly confidential nature.</li>
<li>Must be able to perform job functions independently and with limited supervision, perform responsibilities with composure under stress of deadline, requirements for extreme accuracy and quality and/or fast pace. Must work effectively as part of a team.</li>
</ul>
What YOU’LL do:
<ul>
<li>Act as a primary contact for new and existing members, ensuring a smooth onboarding process, including assisting with online account opening and guiding members through digital enrollment.</li>
<li> Proactively upsell and cross-sell credit union products and services (loans, credit cards, savings accounts, insurance, investment services, etc.) based on members’ financial needs and goals.</li>
<li>Develop understanding of bank products and services to connect to our member’s needs</li>
<li> Conduct outbound calls, emails, and digital follow-ups to cross-sell and engage members, build relationships, and promote credit union offerings.</li>
<li> Educate members on digital banking tools, mobile applications, and self-service options to increase adoption of online services.</li>
<li> Recommend and refer appropriate financial solutions to enhance the member’s financial well-being.</li>
<li> Organize and participate in member engagement initiatives such as financial wellness seminars, onboarding sessions, and community events.</li>
<li> Maintain accurate member interaction records and sales activities in the CRM system.</li>
<li> Resolve member concerns quickly and professionally while delivering exceptional service.</li>
<li>Partner with Relationship Managers to deepen member engagement and provide personalized financial solutions for high-value or complex member relationships.</li>
<li>Identify trends and member feedback to suggest process improvements that enhance the member experience.</li>
<li>Collaborate with cross-functional teams (e.g., Lending, Marketing, Digital Banking, Operations, Compliance) to deliver coordinated member outreach, resolve complex issues, and execute member engagement initiatives</li>
</ul>
Some of our benefits for YOU: 
<ul>
<li>100% paid employee medical, dental, vision, life/AD&amp;D and short-term disability insurance for the employee; 50% paid for dependents</li>
<li>Employer 401(k) matching up to 5% plus additional annual discretionary contributions</li>
<li>Education reimbursement up to $5,200/year</li>
<li>Employee recognition program with cash incentives </li>
<li>Commuter Toll reimbursement $100-$200/month (based on position)</li>
<li>Wellness Benefits up to $1,200 per year</li>
<li>Paid Sick Time accrues at two weeks per year</li>
<li>Paid Vacation Time accrues at three weeks per year</li>
<li>Paid Federal banking holidays (approximately 11 per year)</li>
<li>Ongoing training and education, seminars, and conferences</li>
<li>Loan rate discounts on some products (vehicle, mortgage and HELOC loans)</li>
<li>Waived fees and deposit bonuses on Stanford FCU accounts</li>
<li>Flex health/transit plan availability </li>
<li>Employee Assistance Program with free benefits like counseling, help finding legal assistance and day care resources</li>
</ul>
Stanford Federal Credit Union provides pay ranges representing its good faith estimate of what the Credit Union reasonably expects to pay for a position. The pay offered to a selected candidate will be determined based on factors such as (but not limited to) the scope and responsibilities of the position, the qualifications of the selected candidate, departmental budget availability, internal equity, geographic location, and external market pay for comparable jobs.
If you are ready for this awesome opportunity (or know somebody who is) please contact us today! 
Please Note: SFCU does not provide work visa sponsorship or accept visa transfers for any positions. Applicants that require work visa sponsorship or transfer will not be considered for employment. SFCU does not provide any relocation benefits for any positions. 
Stanford Federal Credit Union is committed to equal employment opportunities, and a workplace that embraces diversity and inclusion for qualified individuals of all backgrounds.

Member Engagement Specialist

<h3>Job Description</h3>
Job Description
At BDP Management, we pride ourselves in creating a culture that empowers people to live a healthy lifestyle through our Planet Fitness franchise locations and offer opportunities for career development through our related entities. We are looking to add Member Experience Specialists to our Member Experience HUB to continue to provide a quality experience for our club members.
This individual will play a pivotal role to ensure members account questions are addressed effectively and efficiently. The ideal individual would have a high level of energy with a passion for helping others.
Essential duties &amp; responsibilities:
<ul>
<li>Answer inbound calls and respond to member billing inquiries in a friendly and professional manner </li>
<li>Assist members with payment processing, account updates, and billing issues </li>
<li>Handle escalations involving past-due accounts, disputes, and refunds </li>
<li>Make outbound calls to collect overdue payments or clarify billing matters </li>
<li>Maintain accurate and up-to-date member records in the billing system </li>
<li>Explain billing policies, membership plans, and fees clearly to members </li>
<li>Collaborate with other departments (e.g., membership services, operations) to resolve complex issues </li>
<li>Meet individual and team performance metrics, including call quality and resolution time </li>
<li>Ability to work any hours the HUB is open and operating </li>
</ul>
Qualifications:
<ul>
<li>Exceptional customer service skills </li>
<li>Ability to interact in a professional way with members and co-workers </li>
<li>Computer proficiency </li>
<li>Passion for helping others </li>
<li>Upbeat and positive attitude </li>
<li>Punctual and reliable </li>
<li>Strong listener with ability to empathize and problem solve </li>
<li>High school diploma </li>
<li>Must be at least 18 years of age or older </li>
<li>Plus: bilingual candidates proficient in Spanish will receive higher pay! </li>
</ul>
Physical Demands/Work Environment:
<ul>
<li>Ability to work both shifts of 8 a.m. to 4 p.m. and 12 p.m. to 8 p.m. </li>
<li>Ability to work 8 hour shifts and 40 hours per week </li>
<li>Continual talking over the phone </li>
<li>Ability to stand/sit for 8+ hours </li>
</ul>

Member Experience Specialist

<h3>Job Description</h3>
Job DescriptionDescription:
Job Title: Accounting Specialist, Financial Services
Department: Financial Services Reports To: Jacquelin Furniss Location: Home Office Job Type: Full Time
 
Commitment to Core Values
At Illinois Mutual, our culture is built around our four core values. These values shape how we operate and define our expectations of each team member’s contributions:
<ul>
<li>Be honest, reliable and respectful</li>
<li>Think of other first</li>
<li>Work together to create results</li>
<li>Stand out with personal, caring service</li>
</ul>
Job Summary
The Accounting Specialist is a key member of the Financial Services team, responsible for a variety of accounting and administrative functions assigned by department management. This role ensures the accurate processing of financial transactions, premium management, accounts payable, and customer correspondence while maintaining high standards of confidentiality and professionalism. This position reports to the Manager, General Accounting.
 
Primary Responsibilities
 
Cash and Premium Management:
<ul>
<li>Balance and reconcile daily cash and premium transactions, including disbursements, claim activity, and underwriting suspense.</li>
<li>Analyze and handle premium debit errors, returned transactions, and manual ACH requests.</li>
<li>Process premium batches, exceptions, and lockbox correspondence.</li>
</ul>
Accounts Payable (AP):
<ul>
<li>Maintain the AP system by setting up vendors and processing invoices for approval and payment.</li>
<li>Manage check printing, mailing, and handling stale-date letters.</li>
</ul>
Bank File and Transaction Processing:
<ul>
<li>Process various ACH transactions, including claims, annuities, and commissions (including ACAP) per assigned frequency and/or designated cadence.</li>
<li>Handle stale-date check files.</li>
</ul>
Document Management:
<ul>
<li>Index and distribute incoming mail, faxes, and electronic documents using the document management system.</li>
<li>Research incoming payments and scan to appropriate batch and lockbox at bank.</li>
</ul>
Communication and Department Support:
<ul>
<li>Maintain daily contact with internal and external customers via email, phone, and written communication.</li>
<li>Collaborate with team members, contribute in departmental meetings, and escalate systems problems and control issues.</li>
<li>Identify and suggest process improvements to management.</li>
<li>Complete other related department duties as assigned.</li>
</ul>
Anticipated Salary: $47,500 - $52,500
Benefit Overview: We strive for our employees to feel appreciated and supported, both professionally and personally. Our comprehensive benefit and discount package that meets a variety of needs is one way we demonstrate this. Some of our most admired benefits include:
<ul>
<li>Compressed 4 1/2-day work week (Half-Day Fridays)</li>
<li>No monthly premium cost for employee medical, life and disability insurance coverage</li>
<li>Paid time-off accrual, including annual rollover; and paid holidays</li>
<li>Competitive 401(k) plan with immediate vesting on Company contributions</li>
<li>Discounted on-site employee cafeteria</li>
<li>On-site exercise facility and company-provided exercise time</li>
<li>Tuition reimbursement and training incentives</li>
<li>Access to voluntary dental and vision insurance coverage</li>
</ul>
 
Qualifications
<ul>
<li>Associate’s degree in accounting or a related field (minimum requirement).</li>
<li>Basic bookkeeping or accounting knowledge; insurance industry experience is a plus.</li>
<li>Proficiency in MS Word, MS Excel, MS Outlook, and online systems.</li>
<li>Strong verbal and written communication, time management, and organizational skills.</li>
<li>Ability to learn systems such as cash/banking platforms, policy systems, accounting systems and imaging/document management tools.</li>
<li>Professional demeanor with the ability to maintain confidentiality.</li>
<li>Flexible, adaptable, and capable of working independently or collaboratively.</li>
<li>Strong initiative, judgment, and problem-solving skills.</li>
<li>Ability to work effectively under pressure and meet deadlines.</li>
</ul>
Required Competencies (Proficiency Level)
<ul>
<li>Accountability (1)</li>
<li>Continuous Learning (1)</li>
<li>Customer Focus (1)</li>
<li>Integrity (2)</li>
<li>Organizational Awareness (1)</li>
<li>Teamwork (1)</li>
</ul>
This job description is intended to provide a general overview of the position and does not include every detail of the role. Responsibilities and expectations may be subject to change based on Company needs.
Illinois Mutual is an equal opportunity employer.
Requirements:

Accounting Specialist, Financial Services

<h3>Job Description</h3>
Job Description
Distributed Sun – Interconnection &amp; Development Director DOE
Multi-technology sustainable energy infrastructure development

Location: DC Metro or Remote NY/PJM Area. 
Distributed Sun (DSUN) develops, finances, and deploys solar, storage, and adjacent energy technologies with long-term contracted cash flows on behalf of creditworthy off-takers. Our leading community and utility-scale solar solutions enable enterprises, universities and other stakeholders to decarbonization electricity generation and investors to achieve best-in-class returns. We are launching a BESS initiative targeting scale through a variety of applications. Entrepreneurial and established, Distributed Sun is a market innovator working alongside industry leaders to build a distributed and resilient grid for an electrified world.
DSUN’s affiliate truCurrent is a microgrid, mobility, and virtual power company, which provides end-to-end energy transition services for Fortune 500 companies and other large enterprises. TruCurrent customers benefit from comprehensive planning ‘roadmap development’ using our analytical tools (TCO, GHG reduction analysis, charging optimization, site scoring tools etc.), policy &amp; utility engagement, procurement, project development and execution of different asset classes (solar + storage, cold storage, fleet electrification including EVSE, VPP deployment, project financing, etc.).
Position Overview
This position will own the Interconnection Development Process from start to finish; at the forefront of the process as a key member of the Development team from initial site selection through the interconnection process. You’ll manage the interconnection process, evaluate cost estimates while looking for ways to reduce interconnect costs, optimizing workflows, and navigating regulatory requirements to ensure a high percentage of projects are connected at a commercially viable price.
We’re looking for someone who thrives at the intersection of technical expertise and business sensibilities. Your knowledge of interconnection standards, sharp business sense, project management skills, and understanding of the commercial aspects driving behavior of both the Utility/Transmission owner as well as economic constraints of projects. 
The Project Development Manager will lead, execute, and report on interconnect project elements for renewable energy projects including community and large-scale assets in the Eastern United States. With provided resources and innate knowledge, the Project Development Manager will plan an execution strategy, organize resources around project inputs, and lead various stakeholders to a marketable energy infrastructure investment. 
Responsibilities include management of interconnection process, vendors and investor relations. Internally, the position will interact with project finance, engineering, analytics, policy and senior management on the path to project delivery.

DSUN is an equal opportunity employer and values diversity. Employment decisions are made on the basis of qualifications, merit and business need. We encourage all qualified candidates to apply.
Responsibilities
· Project Development: proactively take responsibility for all Interconnect aspects of the development process for renewable energy projects, from initial feasibility studies and site selection through interconnection and construction. Ensure projects are delivered on time, within budget, and in compliance with regulatory requirements.
· Stakeholder Management: build and maintain relationships with key stakeholders, including utilities, ISO’s, regulatory team, vendors and Executive team. Collaborate with internal and external stakeholders to overcome challenges.
· Risk Management: understand and isolate risks associated with project development, including regulatory, environmental, technical, and financial risks and communicate them clearly.
· Project Delivery: contribute to operational excellence in project delivery, focusing on quality and performing all work in accordance with best practice. Use and where able suggest and contribute to the creation or improvement of software, tools and processes to streamline project development workflows.
· Business Operations: support the operations of the business by maintaining accurate and timely records. Contribute to budgeting and planning elements for company forecasting and sales.
· Be a team player: participate in continually enhancing a culture of accountability, innovation, and collaboration.
Qualifications
· Bachelor’s degree in engineering, Business, Finance, or related field. Advanced degree preferred.
· Minimum of 10 years of experience in renewable energy project development at community or C&amp;I scale preferred. Must have experience of solar PV &amp; battery energy storage system experience, and other additional technologies a bonus.
· Professional Engineer License with experience doing single line drawings and experience stamping designs for use in interconnection documents. 
· Proven track record of successfully contributing to the delivery of complex renewable energy projects, with involvement in all aspects of the development cycle from site selection to COD.
· Detailed understanding of renewable energy technologies, project finance, permitting processes, and regulatory frameworks. Familiarity with mapping tools useful. Understanding of real estate and energy project development documentation and documentation management and legal structuring welcomed. 
· Demonstrated tenacity, resilience, and problem-solving ability to overcome challenges and produce results in a fast-paced environment.
· Experience doing technical studies, transmission system planning, reliability analysis (steady state, contingency analysis, short circuit, and dynamic stability), power system design, transfer capability analysis, and due diligence on behalf of utilities, regional transmission operators preferred. 
· Excellent communication and relationship-building skills, with the ability to engage effectively with internal and external stakeholders at all levels.
· Excellent organizational skills and ability to prioritize.

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