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<h3>Job Description</h3>
Job Description
Who We Are:
SmithRx is a rapidly growing, venture-backed Health-Tech company. Our mission is to disrupt the expensive and inefficient Pharmacy Benefit Management (PBM) sector by building a next-generation drug acquisition platform driven by cutting-edge technology, innovative cost-saving tools, and best-in-class customer service. With hundreds of thousands of members onboarded since 2016, SmithRx has a solution that is resonating with clients all across the country.
We pride ourselves on our mission-driven and collaborative culture that inspires our employees to do their best work. We believe that the U.S healthcare system is in need of transformation, and we come to work each day dedicated to making that change a reality. At our core, we are guided by our company values:
<ul>
<li>Integrity: Do the right thing. Especially when it's hard.</li>
<li>Courage: Embrace the challenge.</li>
<li>Together: Build bridges and lift up your colleagues. </li>
</ul>
Job Summary:
At SmithRx, we recognize that exceptional customer support is essential for both member satisfaction and product success. In healthcare, this is especially crucial, as it directly impacts patient access to care. We're seeking dedicated individuals to join our call center team, providing top-tier service to our members.
Ideal candidates possess strong communication, follow-through, and data entry skills, thriving in a fast-paced environment. A genuine, compassionate approach to member interactions is key.
We are currently hiring for the following shifts within our call center operations:
7:30am MT to 4pm MT M, T, TH, F, S (Sunday and Wednesday off)
8am MT to 4:30pm MT M, T, TH, F, S (Sunday and Wednesday off)
10:30am MT to 7pm MT. M, T, W, TH, F (Saturday and Sunday Off)
While we are actively interviewing for these positions, specific shift availability may change. We cannot guarantee a particular shift will remain available at the time of your interview or offer.
This position requires a 60-day onsite training and nesting period at our Lehi office, which is crucial for success in the role. The initial 3-week training class runs from 7:00 am to 3:30 pm Mountain Time and requires 100% attendance. Following training, you'll transition to your assigned shift hours. The work schedule is held Monday - Friday with rotating weekend and holiday shifts.
If you're passionate about delivering exceptional service and making a difference in healthcare, we encourage you to apply! 
What will you do:
<ul>
<li>Answer inbound calls and make outbound phone calls to and from members, physicians, and pharmacies while delivering a world-class member experience.</li>
<li>Follow-up, resolve, and document issues related to the member interaction. Route inquiries needing further investigation to the appropriate department and conduct routine research as needed.</li>
<li>Educate members about their pharmacy benefits.</li>
<li>Deliver a one-call resolution to our members by becoming an expert in the Pharmacy Benefits Management industry.</li>
<li>Demonstrate a patient-centric mindset and a high sense of urgency to solve member requests.</li>
<li>Work with highly sensitive information while maintaining Personal Protected Information (PPI) and Health Insurance Portability &amp; Accountability Act (HIPAA). </li>
</ul>
What will you bring to SmithRx:
<ul>
<li>2+ years of experience working in a call center environment required</li>
<li>Must be located local to our Lehi, Utah office as this role requires working onsite. Hybrid/work-from-home rotation is available based on performance.</li>
<li>Proficiency in Windows, MS Office, G-Suite required</li>
<li>HS Diploma, GED, or equivalent</li>
<li>Active listening, and conversational speaking skills, with a high degree of empathy</li>
<li>Ability to multitask</li>
<li>Excellent verbal and written communication skills</li>
<li>Passion for helping people</li>
<li>Prior experience with Salesforce Service Cloud, Talkdesk, or other CRM tools is preferred</li>
<li>Prior experience with benefits, employer benefits, insurance, prescriptions, medical billing, or experience at a pharmacy is preferred</li>
<li>Prior experience resolving complex issues within a call center environment is preferred </li>
</ul>
What SmithRx Offers You:
<ul>
<li>Competitive pay: $21.00 per hour</li>
<li>Highly competitive wellness benefits including Medical, Pharmacy, Dental, Vision, and Life and AD&amp;D Insurance</li>
<li>3 Weeks Paid Time Off</li>
<li>12 Paid Holidays</li>
<li>Paid Parental Leave Benefits</li>
<li>Flexible Spending Benefits </li>
<li>401(k) Retirement Savings Program </li>
<li>Short-term and long-term disability</li>
<li>Wellness Benefits</li>
<li>Commuter Benefits </li>
<li>Employee Assistance Program (EAP)</li>
<li>Well-stocked kitchen in office locations</li>
<li>Professional development and training opportunities</li>
</ul>

Inbound Call Center Representative

<h3>Job Description</h3>
Job Description
RemX is seeking Customer Service Reps for On-Site opportunities in Knoxville, TN 37923. This is a call center/customer service environment. You’ll need to be efficient, productive, and thorough dealing with our members over the phone.
Position Title: Customer Service Agent 
Location: Onsite - Knoxville, TN
Pay: $18.00
Hours: M-F 8am-5pm
Job type: Full Time/Contract
Key Responsibilities:
· Interface with a CRM-based software UI to update payment status
· Escalate issues to team leads as soon as they are realized
· Make payments via web portal
· Make payments via automated payment processing phone system
· Make payments via conversation with Customer Service Reps at Carriers
· Keep track of workload and progress each day
Skills &amp; Abilities:
· Pleasant, calm demeanor on the phones
· Ability to speak confidently
· Excellent command of the spoken English language
Education &amp; Experience:
· High School Diploma or a minimum of three (3) years in a similar role
Please submit your resume to <a href="mailto:darilys.gutierrez@remx.com" target="_blank">darilys.gutierrez@remx.com</a> with the subject "TN" for immediate review.
Company DescriptionThe professional staffing division of EmployBridge, America's Leading Workforce Specialist: When our Talent is looking for their next opportunity, we know they are not just looking for their next paycheck. Our Recruiters are experts in their specialized fields and understand that making the right match between the candidate and the company, is the key to long term success. We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. 
<h3>Company Description</h3>
The professional staffing division of EmployBridge, America's Leading Workforce Specialist:\r\n\r\nWhen our Talent is looking for their next opportunity, we know they are not just looking for their next paycheck. Our Recruiters are experts in their specialized fields and understand that making the right match between the candidate and the company, is the key to long term success.\r\n\r\nWe are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Call Center Representative

<h3>Job Description</h3>
Job DescriptionCall Center Representative
Romeo Auto Group is expanding its&nbsp;BDC (Business Development Center) and is looking for a Call Center Rep! Do you have excellent phone and writing skills? Have you ever worked in a call center? Are you looking to supplement your base pay with bonuses based on your efforts and production? This is the position for you!
Come join a family-run business that has been helping customers buy cars for almost 40 years! Romeo Auto Group was founded in South Glens Falls in 1982 and opened its first Kingston location in 2000. For nearly 40 years, we've been exceeding customer's expectations and have many long-time employees who have had successful careers with our company. We offer extremely competitive pay, great benefits, including an exceptional 401(k) match program, along with a fun and exciting working environment.
We'll offer you...
<ul>
<li>401(k)</li>
<li>401(k) matching</li>
<li>Dental insurance</li>
<li>Employee discount</li>
<li>Flexible spending account</li>
<li>Health insurance</li>
<li>Life insurance</li>
<li>Paid time off</li>
<li>Vision insurance</li>
</ul>
We are looking for someone who possesses the following characteristics and traits:
<ul>
<li>Eager to learn</li>
<li>Self-driven</li>
<li>On time</li>
<li>Good people skills</li>
<li>Looking for a career, not just a job</li>
<li>Opportunity for advancement</li>
<li>Chatty and good with people!</li>
<li>Professional phone and writing/email/text skills</li>
<li>Competent computer skills that will be evaluated during the pre-screen process</li>
</ul>
You will be chatting with guests who are interested in purchasing a vehicle or having their vehicle serviced. You must have a clean driving history. Bring your "personality" and your willingness to work hard and we'll give you the tools to succeed!
Pay: $34,840.00 - $60,000.00 per year
Schedule:
<ul>
<li>Monday to Friday</li>
<li>Weekends as needed</li>
</ul>
Experience:
<ul>
<li>Sales: 1 year (Preferred)</li>
<li>Call center: 1 year (Preferred)</li>
<li>Customer service: 1 year (Preferred)</li>
</ul>
License/Certification:
<ul>
<li>Driver's License and a clean driving history (Preferred)</li>
</ul>

<h3>Job Description</h3>
Job Description
Schedule: M-F, 8AM-4PM.
Our Mission

“Preparing Our Community to Meet Life’s challenges.”

We help everyone who comes to our door with resources for both immediate needs and long-term goals.

Our network of programs, services, and experiences strengthen individuals, families, and communities and provides opportunities for growth and economic stability.
Come join our team!

When you become an employee at the Community Renewal Team (CRT), you will join a host of others with an average tenure of nine years of service. Some of our employees have celebrated more than twenty + years of service. You’ll participate in fun activities, themed- employee appreciation events, organization sponsored golf tournaments, etc. We celebrate the accomplishments of employees using our Wall of Excellence highlighting employees of the month. Opportunities to grow within the organization are plentiful. Most of our employees started in entry level positions and have been promoted throughout their career
JOB DESCRIPTION
POSITION TITLE: Call Center Representative
DEPARTMENT: Energy
FLSA STATUS: Non-exempt
REPORTS TO: Call Center Supervisor

GENERAL DESCRIPTION OF DUTIES
The purpose of this position is to support the Agency’s needs by providing responsibility for answering phones in response to customer inquiries, processing fuel authorizations, scheduling appointments.

SPECIFIC DUTIES AND RESPONSIBILITIES
ESSENTIAL JOB FUNCTIONS
The list of essential functions, as outlined herein, is intended to be representative of the tasks performed within this classification. It is not necessarily descriptive of any one position in the class. The omission of an essential function does not preclude management from assigning duties not listed herein if such functions are a logical assignment to the position.
· Answer phones and respond to customer requests in a timely manner.
· Provide customers with service information.
· Refer customers to appropriate program or departmental staff.
· Place customer fuel orders into system.
· Complete call logs and reports.
· Setting appointments with customers for intake.
· Assist with on-the-job training for new Call Center Representatives.
ADDITIONAL JOB FUNCTIONS
· Make copies, fax and file documentation.
· Create reports on Excel.
· Performs all other duties as assigned.

MINIMUM TRAINING AND EXPERIENCE
Education: Must have a high school diploma or GED.
Minimum Years of Experience: One to two (1-2) years office experience. 
Demonstrated Skills: Must be able to multitask, be well organized, have a pleasant telephone demeanor, be proficient on office equipment, Microsoft Word and Excel, and have data entry skills. Must be able to type at least 45-50 wpm. Must be flexible with hours of operation.

ADA COMPLIANCE

Physical Ability: Tasks involve sedentary to light work, involving some reaching, handling, fingering and/or feeling of objects and materials.
Sensory Requirements: Some tasks require visual perception and discrimination. Some tasks require oral communications ability.
Environmental Factors: Tasks are regularly performed without exposure to adverse environmental conditions, such as dirt, dust, pollen, odors, wetness, humidity, rain, fumes, temperature and noise extremes, machinery, vibrations, electric currents, traffic hazards, animals/wildlife, toxic/poisonous agents, violence, disease, or pathogenic substances.
 
 M-F 9a-5p

<h3>Job Description</h3>
Job Description
Job Title: Call Center Representative Location: Otay Mesa, CA 92154 Job Type: Full-Time, Onsite, Contract (6+ months, could go perm) Schedule: Monday – Friday 8am to 5pm Pay Range: $17.25 – $18.00&nbsp;per hour
About the Role:
We are seeking a reliable and customer-focused Call Center Representative to join our team on a full-time, onsite basis in Otay Mesa. This is a contract role, offering a great opportunity to contribute to a fast-paced customer service environment.
Key Responsibilities:
<ul>
<li>Answer incoming phone calls promptly and professionally, assisting customers with inquiries, orders, or concerns.</li>
<li>Provide accurate information and resolve customer issues efficiently to ensure high levels of satisfaction.</li>
<li>Document all customer interactions clearly and accurately in the system.</li>
<li>Collaborate with internal departments to follow up on customer requests or escalate issues when necessary.</li>
<li>Maintain a positive and courteous attitude in all customer interactions.</li>
<li>Adhere to company policies and call center procedures to meet performance and quality standards.</li>
</ul>
Qualifications:
<ul>
<li>High school diploma or equivalent required.</li>
<li>Previous call center or customer service experience preferred.</li>
<li>Excellent verbal communication and active listening skills.</li>
<li>Ability to navigate computer systems and enter data efficiently while on calls.</li>
<li>Strong attention to detail and problem-solving abilities.</li>
<li>Punctual, dependable, and able to work full-time onsite, Monday through Friday.</li>
</ul>
Company DescriptionOur Professional Division works with clients as a stakeholder in their hiring strategy and process. We facilitate a solid match for our employees and clients, examining the experience and team dynamics required for a great match. Our professional team was handpicked from 25 years of recruiting and staffing experience to build our Professional team to be the best in the industry. We focus on professional placements in your Executive Placement, Accounting &amp; Finance, Human Resources, and Administrative Support areas. We place candidates leveraging direct hire, contract-to-hire, contingent, and “Smart Hire” modalities. 
<h3>Company Description</h3>
Our Professional Division works with clients as a stakeholder in their hiring strategy and process. We facilitate a solid match for our employees and clients, examining the experience and team dynamics required for a great match. Our professional team was handpicked from 25 years of recruiting and staffing experience to build our Professional team to be the best in the industry. We focus on professional placements in your Executive Placement, Accounting &amp; Finance, Human Resources, and Administrative Support areas. We place candidates leveraging direct hire, contract-to-hire, contingent, and “Smart Hire” modalities.

<h3>Job Description</h3>
Job Description
Call Center Agent Job Summary for Mysocialwiz.com
Full Commission + Retirement Plan
You will answer incoming calls from customers who want to signup, respond to inquiries, manage complaints, troubleshoot significant customer service problems, and provide general information. You will be a member of the primary contact team for consumers interested in the products we offer and will be responsible for assisting them in completing purchases online and over the phone. You will also inform customers of the product terms and features and project a professional company image through voice and online interactions.
Call Center Agent Job Responsibilities and Duties:
<ul>
<li>Answer incoming calls and respond to customer’s emails</li>
<li>Management and resolve customer complaints</li>
<li>Sell products and place customer orders in the computer system</li>
<li>Identify and escalate issues to supervisors</li>
<li>Provide product and service information to customers</li>
<li>Research required information using available resources</li>
<li>Research, identify, and resolve customer complaints using applicable software</li>
<li>Process orders, forms, and application</li>
<li>Route calls to appropriate resources</li>
<li>Document all call information according to standard operating procedures</li>
<li>Recognize, document, and alert the management team of trends in customer calls</li>
<li>Follow up customer calls where necessary</li>
<li>Upsell products and services</li>
<li>Complete call logs and reports</li>
<li>Set appointments for Commission.
Call Center Agent Qualifications and Skills
</li>
<li>High school diploma or equivalent</li>
<li>Proficient in relevant computer applications</li>
<li>1-3 years of experience in a call center environment</li>
<li>Knowledge of customer service practices and principles</li>
<li>Excellent data entry and typing skills</li>
<li>Superior listening, verbal, and written communication skills</li>
<li>Ability to handle stressful situation appropriately</li>
</ul>
You will have an opportunity to grow with our company. After this pandemic, all local businesses are looking to advertise online for a small fee. Our company is the first on the market, we are looking to grow with you. APPLY TODAY
Company DescriptionWe are a social media management company for local businesses. After this pandemic, local business are looking for people to manage their social media page. 
<h3>Company Description</h3>
We are a social media management company for local businesses. After this pandemic, local business are looking for people to manage their social media page.

<h3>Job Description</h3>
Job DescriptionCall Center Representative Optum Home Solutions is a rapidly growing brand in the acrylic bath remodeling industry. We offer custom bath remodeling that enriches the lives of those we touch with bathrooms that are attractive, durable and maintenance-free. We are looking for a Call Center Representative for our Phoenix, AZ market and surrounding areas to join our winning team. Join our team of professionals and earn a substantial income, work for one of the fastest growing companies in the industry. Earn money while making a positive impact that help homeowners improve their homes. General Purpose: Customer Service skills are a must. Contact homeowners by telephone, set up qualified appointments for free consultations. Input lead information, update reports and answer phone calls from ads. Responsibilities: • Deliver scripted pitch to the homeowners • Adjust scripted pitch to meet needs of specific homeowners • Handle homeowner's questions and objections • Obtain homeowners information including names and addresses phone numbers etc. • Receive appointments over the telephone • Input appointment details into the computer system • Input homeowners’ information and important details of conversation • Confirm appointments placed with canvassers or sales representative • Issue appointments for reps to meet prospective homeowners • Quality control phone calls • Answer telephone calls from potential homeowners who are responding to advertisements • Contact homeowners to follow up on initial interaction • Update lead information and maintaining reports Qualifications: • Knowledge of sales and marketing principles and strategies • Relevant work experience in telemarketing, sales, marketing, or promotions • Product knowledge --Training provided • Proficiency in relevant computer applicationsCompensation for this role is $17-20/hr plus commission.
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<h3>Job Description</h3>
Job DescriptionCall Center Representative Optum Home Solutions is a rapidly growing brand in the acrylic bath remodeling industry. We offer custom bath remodeling that enriches the lives of those we touch with bathrooms that are attractive, durable and maintenance-free. We are looking for a Call Center Representative for our Phoenix, AZ market and surrounding areas to join our winning team. Join our team of professionals and earn a substantial income, work for one of the fastest growing companies in the industry. Earn money while making a positive impact that help homeowners improve their homes. General Purpose: Customer Service skills are a must. Contact homeowners by telephone, set up qualified appointments for free consultations. Input lead information, update reports and answer phone calls from ads. Responsibilities: • Deliver scripted pitch to the homeowners • Adjust scripted pitch to meet needs of specific homeowners • Handle homeowner's questions and objections • Obtain homeowners information including names and addresses phone numbers etc. • Receive appointments over the telephone • Input appointment details into the computer system • Input homeowners’ information and important details of conversation • Confirm appointments placed with canvassers or sales representative • Issue appointments for reps to meet prospective homeowners • Quality control phone calls • Answer telephone calls from potential homeowners who are responding to advertisements • Contact homeowners to follow up on initial interaction • Update lead information and maintaining reports Qualifications: • Knowledge of sales and marketing principles and strategies • Relevant work experience in telemarketing, sales, marketing, or promotions • Product knowledge --Training provided • Proficiency in relevant computer applicationsCompensation for this role is $17-20/hr plus commission.
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<h3>Job Description</h3>
Job DescriptionCall Center Representative Optum Home Solutions is a rapidly growing brand in the acrylic bath remodeling industry. We offer custom bath remodeling that enriches the lives of those we touch with bathrooms that are attractive, durable and maintenance-free. We are looking for a Call Center Representative for our Phoenix, AZ market and surrounding areas to join our winning team. Join our team of professionals and earn a substantial income, work for one of the fastest growing companies in the industry. Earn money while making a positive impact that help homeowners improve their homes. General Purpose: Customer Service skills are a must. Contact homeowners by telephone, set up qualified appointments for free consultations. Input lead information, update reports and answer phone calls from ads. Responsibilities: • Deliver scripted pitch to the homeowners • Adjust scripted pitch to meet needs of specific homeowners • Handle homeowner's questions and objections • Obtain homeowners information including names and addresses phone numbers etc. • Receive appointments over the telephone • Input appointment details into the computer system • Input homeowners’ information and important details of conversation • Confirm appointments placed with canvassers or sales representative • Issue appointments for reps to meet prospective homeowners • Quality control phone calls • Answer telephone calls from potential homeowners who are responding to advertisements • Contact homeowners to follow up on initial interaction • Update lead information and maintaining reports Qualifications: • Knowledge of sales and marketing principles and strategies • Relevant work experience in telemarketing, sales, marketing, or promotions • Product knowledge --Training provided • Proficiency in relevant computer applicationsCompensation for this role is $17-20/hr plus commission.
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