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<h3>Job Description</h3>
Job Description
&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; Washington County Mental Health Services, Inc.&nbsp;&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;NOTICE OF OPEN POSITION&nbsp;&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; Emergency Services Program Manager&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;August 2025&nbsp;
For more than 50 years, Washington County Mental Health Services (WCMHS) has served the Washington County community and the Orange County towns of Orange, Washington and Williamstown. WCMHS provides education, support, and treatment of individuals and families living with mental health challenges, substance use issues, and developmental and intellectual disabilities. Providing accessible, high-quality services in the community, schools, and health care settings, we work toward positive outcomes for wellness with collaborative, inclusive, and compassionate care. Washington County Mental Health Services is “Where Hope and Support Come Together.”&nbsp; POSITION: The Intensive Care Services division of WCMHS has an Emergency Services Program Manager role available on its team to provide leadership, clinical oversight, administrative management, and client services for the Emergency Services programs. Reporting to the Medical Director, the ES Program Manager has an integral role in supporting community-based mental health, substance use, and developmental disabilities services, ensuring high-quality service provision in alignment with evidence-based practices and regulatory requirements, actively participating in the provision of direct services and afterhours on-call coverage, and supervising key staff including the Emergency Services Coordinator, Emergency Screeners, and the Children’s Access Program Coordinator.&nbsp; QUALIFICATIONS: The ideal candidate for this position is a hands-on leader who thrives on supporting teams and programs while maintaining a strong connection to the work of providing high-quality, community-based emergency services.&nbsp; Education and experience requirements for this position include: &nbsp;
<ul>
<li>Master’s degree in human services or a related field.&nbsp;</li>
<li>Minimum of seven years of experience in emergency mental health services.&nbsp;</li>
<li>Experience supervising clinical and administrative staff and leading multidisciplinary teams.&nbsp;</li>
<li>Vermont state licensure as a mental health provider.&nbsp;</li>
<li>Qualified Mental Health Professional (QMHP) designation (may be obtained within six months of hire).&nbsp;</li>
</ul>
Knowledge, skills, and competencies required for the position include: &nbsp;
<ul>
<li>Expert understanding of emergency mental health, substance use, and developmental disabilities interventions.&nbsp;</li>
<li>Familiarity with Vermont state regulations and best practice standards in crisis response.&nbsp;</li>
<li>Strong crisis intervention skills and the ability to remain calm and make sound decisions in high-stress situations.&nbsp;</li>
<li>Strong interpersonal, leadership, and communication skills.&nbsp;</li>
<li>Commitment to inclusion, collaboration, and supporting individuals in crisis with dignity and respect.&nbsp;</li>
<li>Proven ability in clinical documentation, confidentiality, and project management.&nbsp;</li>
<li>​​​​​​​Flexibility and responsiveness in a dynamic, evolving service environment.&nbsp;</li>
</ul>
COMPENSATION &amp; BENEFITS: This full-time position offers an annualized salary of $80,496 and comprehensive benefits, including paid time off; employer-sponsored health, dental, life, and disability insurances; and a 403(b) retirement plan with a generous employer match. WCMHS also offers educational benefits, including tuition reimbursement and student loan repayment. &nbsp;
TO APPLY: We encourage applicants to apply via the WCMHS website Careers page. Applications (resume and cover letter, preferred) may also be emailed to <a href="mailto:recruitment@wcmhs.org" target="_blank">recruitment@wcmhs.org</a> or mailed via USPS mail to WCMHS Human Resources, PO Box 647, Montpelier, VT 05601. Please note that only candidates selected for interviews will be contacted. WCMHS strives to make our application process accessible to all. If you need language assistance or an accommodation in the application process, please contact us at <a href="mailto:recruitment@wcmhs.org" target="_blank">recruitment@wcmhs.org</a> or 802-229-1399.&nbsp;
Washington County Mental Health Services is an equal opportunity employer. Grounded in our understanding that diversity makes us stronger, we are committed to inclusion in our workplace and services. We encourage applications from all qualified individuals and consider applications for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity or expression, health care coverage status, military status, age, disability, genetic information, citizenship status, or any other characteristic protected by federal, state, or local laws.    &nbsp;
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Emergency Services Program Manager

<h3>Job Description</h3>
Job Description
Full-time, 35 hours/week
NOT remote
Full-time position in Protective Services Unit of Elder Services Agency. Duties include intake, investigation, service plans and monitoring cases of abuse and neglect of elders. Requires home visits, knowledge of community resources, ability to work with families, case writing, record keeping and word processing skills. Must have valid driver's license, reliable transportation and be available for rotating on-call duties. Excellent benefits package. Minimum Qualifications:
Masters or higher degree from an accredited school in social work, psychology, counseling, human development, nursing, sociology, criminal justice, public health, public policy, or gerontology, and at least one year of experience in counseling, casework, case management, preferably in a Protective Services or crisis intervention role; or (b) A Bachelors' degree from an accredited school in social work, psychology, counseling, human development, nursing, sociology, criminal justice, public health, public policy, or gerontology, and at least two years of experience in counseling, casework or case management providing protective or crisis intervention services.
Must be able to climb multiple flight of stairs
Travel reimbursement is $0.70/mile
LSW preferred.
Public Service Loan Forgiveness (PSLF)
If you are employed by a not-for-profit organization such as GSSSI, you may be eligible for the PSLF Program for student loans.
 Job Posted by ApplicantPro

Protective Services Case Manager

<h3>Job Description</h3>
Job Description
Job Purpose
Chinatown Service Center (CSC) is a multi-service health and human services organization committed to providing compassionate, multilingual, and culturally sensitive care to the communities of Chinatown, the San Gabriel Valley, and beyond. Our mission is to deliver outstanding services and advocacy that promote a better quality of life and equal opportunity for immigrants and underserved communities.
Under the supervision of program managers, this position is responsible for direct client services, including screening and enrolling clients into appropriate programs. The Case Manager provides comprehensive case management, advocacy, and information/referral services. The role also requires maintaining accurate documentation, ensuring compliance with contractual obligations, and achieving departmental goals.
Duties and Responsibilities
<ul>
<li>Screen clients to determine eligibility and enroll them in appropriate programs based on assessed needs.</li>
<li>Conduct client needs assessments and develops individualized service plans to support self-sufficiency and independence.</li>
<li>Deliver excellent customer service and assist clients with advocacy and referrals to community resources.</li>
<li>Maintain respectful and professional communication with clients, meeting them at their language proficiency level to ensure understanding and foster a positive, supportive environment.</li>
<li>Ensure accurate, timely documentation of services and outcomes in compliance with agency standards and contractual guidelines.</li>
<li>Submit complete and accurate reports and service data to funding agencies as assigned.</li>
<li>Maintain and expand resource networks to support program goals and client needs.</li>
<li>Handle all client data with discretion and professionalism.</li>
<li>Develop and share client stories to amplify our services to the community.</li>
<li>Actively engage in professional development to enhance job knowledge, increase awareness of community resources, and apply current best practices.</li>
<li>Participate in department outreach events and activities.</li>
<li>Provide front-desk and receptionist coverage as needed.</li>
<li>Perform other duties as assigned.</li>
</ul>
Qualifications
<ul>
<li>Bachelor's degree in social or behavioral sciences or a related field from an accredited university. (A minimum of two years of related social services experience may substitute for a degree.)</li>
<li>Prior experience in case management (specifically with the elderly population) preferred.</li>
<li>Bilingual/bicultural proficiency in English and one or more of the following languages required:
<ol>
<li>Chinese (Cantonese and/or Mandarin)</li>
<li>Vietnamese</li>
<li>Spanish</li>
</ol>
</li>
<li>Demonstrated cultural sensitivity and understanding of the social, cultural, and generational dynamics affecting immigrant communities.</li>
<li>Strong organizational skills and high attention to detail, with the ability to work independently, follow procedures, collaborate effectively as a team player. </li>
<li>Self-motivated and flexible, with the ability to adapt to changing priorities and client needs.</li>
<li>Effective interpersonal and communication skills; ability to build rapport with diverse individuals and families.</li>
<li>Proficiency in Microsoft Office (Word, Excel, Outlook, etc.) and other office technologies. </li>
<li>Availability to work weekends as needed.</li>
<li>Must have reliable transportation.</li>
</ul>

SOCIAL SERVICES CASE MANAGER

<h3>Job Description</h3>
Job Description
​
Crothall Healthcare is a Compass One Company that provides specialized, high-quality, innovative, and responsive support services exclusively to the healthcare industry. Crothall serves many of the Top 100 Hospitals throughout its over 1300 healthcare service teams in 46 states. Crothall has been recognized as one of Modern Healthcare’s Best Places to Work and Best Places to Work in Pennsylvania since 2013 and Becker's Top 150 Places to Work since 2016. A division of Compass Group USA, we have more than 26,000 team members. Our core services include: Environmental Services, Healthcare Technology Solutions, Patient Transportation, Laundry &amp; Linen, Facilities Management, and Ambulatory EVS. Learn more at <a href="http://www.Crothall.com" target="_blank">www.Crothall.com</a>.
Salary: &nbsp;$50000 - $53000 / year
Other Forms of Compensation:&nbsp;Eligible for annual bonus&nbsp;
Job Summary
As an Environmental Services Operations Manager,&nbsp;you are responsible for assisting EVS leaders in directing and overseeing the operational needs of the Housekeeping Department.&nbsp; You will coordinate the tasks of the front-line staff.&nbsp; You will serve as a liaison between administration and hospital departments and provide the highest possible level of service.&nbsp;
Key Responsibilities:
<ul>
<li>Establishes and annually reviews standards and work procedures for all Housekeeping staff</li>
<li>Plans work and staffing schedules and areas of work to ensure adequate services are rendered</li>
<li>Assists in the hiring process; interview, hiring and training of new associates</li>
<li>Orients, develops, and supervises all supervisory/housekeeping staff</li>
<li>Conducts regular inspections and makes recommendations to the facility</li>
<li>Monthly reporting of goals, accomplishments, and future plans</li>
<li>Staff education and training</li>
<li>Communication with staff, administration, and other departments</li>
<li>Coordination of outside services (i.e. Pest Control, Window Cleaning, Medical and Solid Waste, Document Destruction, and Recycling program)</li>
</ul>
Preferred Qualifications:
<ul>
<li>Four year college degree, military experience, or equivalent work experience required</li>
<li>At least one year of supervisory experience in housekeeping or service-related field with high customer/client contact required</li>
<li>Demonstrated progressive growth in the field of health care housekeeping or facility maintenance preferred</li>
<li>Ability to communicate effectively in written format and oral presentations</li>
<li>Ability to multi-task and establish priorities</li>
<li>Ability to maintain organization in a changing and stressful environment</li>
<li>Exhibit initiative, responsibility, flexibility, and leadership</li>
<li>Possess a thorough knowledge of contract administration and office procedures</li>
<li>Ability to work an evening shift Monday-Friday (for ex: 2:00 PM – 12:00 AM) with a weekend and holiday rotation</li>
<li>Willingness to work a 10 hour day on a regular basis</li>
</ul>
Military Transferrable Skills:&nbsp;
<ul>
<li>Non Commissioned Officer E4+ with experience in Planning, developing and directing logistics</li>
<li>All military branches with experience&nbsp; of supervising a group of&nbsp; soldiers of 15 or more</li>
<li>Troubleshoots, isolates and identifies causes of equipment malfunction</li>
<li>Teaches technical skills to lower grade soldiers</li>
<li>Prepares costs and labor estimates</li>
</ul>
Apply to Crothall today!
Crothall is a member of Compass Group USA
Click here to Learn More about the Compass Story
Associates at Crothall are offered many fantastic benefits.&nbsp;
<ul>
<li>Medical</li>
<li>Dental</li>
<li>Vision</li>
<li>Life Insurance/ AD</li>
<li>Disability Insurance</li>
<li>Retirement Plan</li>
<li>Flexible Time Off</li>
<li>Holiday Time Off (varies by site/state)</li>
<li>Associate Shopping Program</li>
<li>Health and Wellness Programs</li>
<li>Discount Marketplace</li>
<li>Identity Theft Protection</li>
<li>Pet Insurance</li>
<li>Commuter Benefits</li>
<li>Employee Assistance Program</li>
<li>Flexible Spending Accounts (FSAs)</li>
<li>Paid Parental Leave</li>
<li>Personal Leave</li>
</ul>
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws.&nbsp;For positions in Washington State, Maryland, or to be performed Remotely, click here for paid time off benefits information.
Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.
Applications are accepted on an ongoing basis.
Crothall maintains a drug-free workplace.
Req ID:&nbsp;1452109
Crothall Healthcare&nbsp;
CINDY SWIDERSKI&nbsp;
[[req_classification]]&nbsp;

Environmental Services Manager (Evenings)

<h3>Job Description</h3>
Job Description
Overview
Who We Are
Healthcare Services Group (HCSG) is an experienced partner managing housekeeping, laundry, dining, and nutritional services within the healthcare market. For over 45 years, we have provided essential services to thousands of healthcare communities across the country. As one of America's Most Trustworthy Companies, we have been recognized for treating our customers and employees fairly and pursuing excellence via an ever-evolving and expanding focus on training and the development of team members at every level.
Our Company Purpose &amp; Values
Our Purpose is Fostering Fulfillment In Communities.
Our Values, Integrity, Collaboration, Empowerment, Passion &amp; Perseverance (aka Grit) influence our decisions and the actions that follow in and out of the workplace. 
Who You Are
You are driven, ambitious, have a personal calling for serving people, and desire to positively impact your community. You enjoy collaborating with others, aren't afraid to roll up your sleeves, and go beyond to get the job done. You have a passion and desire to deliver the highest customer and resident experience every day. 
What We Offer
HCSG offers a comprehensive array of benefits to support our associates and their family’s health and well-being. Our goal is to promote welfare and health and enhance our associates' and their families' overall quality of life.
<ul>
<li>Benefits - FREE Telemedicine and Prescription Discount Program along with an array of medical, dental, vision, and other supplemental health plans. *Availability based on state.</li>
<li>Training - We take the development and education of our associates very seriously. Our promotions-from-within philosophy opens the door to a stimulating and robust career with HCSG!</li>
<li>Employee Assistance Programs - FREE access for employees and their families for health, financial, and family services to support our employees' welfare and mental and physical health. </li>
<li>Employee Recognition Programs - We strive to recognize employees who live out our Company Purpose and are committed to #GoingBeyond for our Client, Resident, and Employee Communities!</li>
<li>Going Beyond Assistance Fund - A 501(c)(3) nonprofit formed by HCSG to serve as a charitable employer-sponsored disaster relief organization to provide emergency, hardship, and disaster assistance, to HCSG employees and their dependents or family members.</li>
<li>Paid - Holidays and Vacation for eligible employees.</li>
<li>No More Waiting for Payday - Early access to a portion of your earnings anytime through PNC EarnedIt.</li>
<li>Employee Stock Purchase Plan - Investment opportunity available to all eligible employees after two years of service.</li>
<li>Nationwide Opportunities - Transfers are available Nationwide -- great for active Military and Family!</li>
</ul>
 
Keeping You Safe
<ul>
<li>The safety and health of our employees and that of the resident communities that we serve are our Company's most significant priority. </li>
<li>Personal Protective Equipment - All employees will be provided and required to wear appropriate PPE for all functions. </li>
<li>COVID-19 Vaccination - Employees will be required to comply with all policies, as required by State, Local, and/or our Customers</li>
</ul>
Why HCSG
At HCSG, you will find an environment that is fulfilling, collaborative, committed, stimulating, and structured to help you succeed in serving our communities. We offer engaging opportunities for every phase of one's career. HCSG is committed to providing growth and leadership opportunities to see you succeed!
Position Summary
Our exciting Manager-In-Training (MIT) program gives you the opportunity to learn and grow at an established company with over 45 years of experience. As our newest associate, you’ll experience a custom interactive program that will guide you through hands-on and computer-based training, lasting approximately twelve (12) weeks. The program focuses on different aspects of managing your own account, including:
<ul>
<ul>
<li>General Training &amp; Comprehension - Learn and perform the job assignments of the housekeeper, heavy housekeeper/floor tech, and laundry worker positions and, as such, can operate, and teach others how to operate, a variety of industrial cleaning equipment.</li>
<li>Leadership Development - Assists in training, quality control, and in-servicing of staff according to policies and procedures and federal/state requirements.</li>
<li>Policies &amp; Procedures - Learn to provide leadership, support, and guidance to ensure that quality standards, inventory levels, safety guidelines and customer service expectations are met, including following current applicable federal, state, and local standards, in line with our established policies and procedures to ensure that quality housekeeping services are provided at all times. </li>
<li>Reporting - Train in maintaining records of income and expenditures, supplies, personnel, and equipment in report format to be delivered to HCSG and Facility management. </li>
<li>Training - Learning to be responsible for all training, quality control and in-servicing staff to meet HCSG standards is an essential part of the Manager’s responsibility and includes touring various areas at the facility several times per day to assess work quality using QCIs for documentation purposes. </li>
<li>Leadership - Learn to effectively handle managerial responsibilities as well, including but not limited to payroll submission, staffing patterns, effective coaching and discipline, purchasing, maintaining inventory, and budgeting.</li>
</ul>
</ul>
<ul>
<li>Communication - Effectively communicate all directives from client managers, building occupants, and administrators to HCSG staff.</li>
</ul>
<ul>
<li>Safety - Utilize protective gear in all appropriate functions. Responsible for the safe and proper mixing and use of cleaning solutions while adhering to all safety precautions. Reporting equipment/cleaning product needs and or malfunctions to supervisor in a timely fashion. Ensure the established standards, safety, and quality guidelines are met. Follow infection control and universal precautions policies and procedures to ensure that a sanitary environment is achieved at all times. Follow proper reporting, isolation, and handwashing procedures/techniques.</li>
<li>Punctuality - Consistent attendance and punctual arrival. Timely completion of assigned cleaning area according to schedule. Respond to the paging system in a timely and appropriate manner.</li>
<li>Customer Experience - Positively represents HCSG by following instructions, being courteous, and cooperative with supervisor, co-workers, and client staff.</li>
<li>Resident Experience - Positive, pleasant, and tactful interactions with residents, staff, and facility guests.</li>
</ul>
Qualifications
<ul>
<li>Demonstrate a positive attitude with the ability to follow oral and written instructions, and perform routine, repetitive tasks daily.</li>
<li>After completing all appropriate training, utilize leadership skills to accomplish all responsibilities without supervision and do so without injury to oneself or other individuals.</li>
<li>A high school diploma or equivalent required.</li>
<li>Basic computer skills with the ability to maintain records and complete reports as required, including web-based reporting.</li>
<li>Must be able to be at work as scheduled and on time.</li>
<li>Compliance with COVID-19 Vaccination Policies, as required by State, Local, and/or Customers.</li>
<li>Must be able to lift/carry a maximum of 50 pounds, push/pull a maximum of 50 pounds, stand, sit, bend and walk for extended periods. </li>
<li>Must be able to perform routine, repetitive tasks continuously.</li>
<li>Must be able to work around food and cleaning products.</li>
<li>Must live in the service area.</li>
</ul>
 
HCSG is proud to be an equal opportunity employer committed to all employees and applicants regardless of race, color, religion, sex, national origin, age, disability, genetics, ethnicity, pregnancy status, gender identity, sexual orientation, marital status, political opinions, or affiliations, veteran status, or other legally protected classes. HCSG also complies with applicable state and local laws and federal law requirements that govern nondiscrimination in every location where we operate.
HCSG is committed to fostering and supporting a vibrant company culture that encourages employees to bring their authentic and best selves to serve our resident and client communities. We believe all employees, regardless of position, age, race, religion, beliefs, socioeconomic background, or gender, should work in an environment where they are safe, respected, and treated fairly, with their viewpoints, thoughts, and ideas encouraged and embraced.

Environmental Services - Manager in Training

<h3>Job Description</h3>
Job Description
Job Summary
The IT Enterprise Services Product Manager is responsible for leading the product management of the technologies that support Cirrus’s Enterprise Service Teams. They will guide solution designs that align with the Cirrus Growth Choices and the IT strategic roadmap, delivering value to business stakeholders. The IT Enterprise Services Product Manager owns the Enterprise Service technology programs, product deployment and life cycle, managing the resource allocation, backlog prioritization, and closely partnering with business stakeholders providing insight, feedback, and strategic recommendations regarding product performance, quality, and utilization capability. Drives servant leadership to an agile team by educating and coaching team members and stakeholders to maximize efficiencies, delivering incremental customer value, and embracing continuous improvement. This position will be part of the Information Technology team providing direct influence and process guidance across all business capabilities.
Duties and Responsibilities/Essential Functions
<ul>
<li>Lead cross functional teams including internal resources and third parties/vendors to plan and deploy a modern technology system, integrations and any related ISVs.</li>
<li>Leadership will impact overall company performance through strategic decisions and resource allocation to transform underlying and foundational systems and processes.</li>
<li>Utilizes deep understanding of the business stakeholder’s needs to guide Enterprise Services programs.</li>
<li>Partners with business stakeholders to challenge and optimize processes and address customer needs.</li>
<li>Oversees Enterprise Services programs and adjacent products throughout the entire business life cycle.</li>
<li>Provide hands-on expertise and management to ensure program success.</li>
<li>Drives strategy across Executive Sponsors, Steering Team, Business Stakeholders and Technical team members collaborating to understand problems, identify process improvements, prioritize needs and deliver on desired outcomes.</li>
<li>Champions changes, product roadmap and advocates for the business requirements and needs.</li>
<li>Drives prioritized capability processes through the implementation plan aligned with technology and product roadmaps.</li>
<li>Manages test scenarios and user acceptance criteria to identify areas to address prior to going live.</li>
<li>Manages the ongoing health and performance of Enterprise Services programs and products.</li>
<li>Tracks and reports program status, risks, mitigation plan, milestones, budget, schedule and product performance.</li>
<li>Collaborates with cross-functional teams to understand integration and resources across dependent products.</li>
<li>Performs marketplaces research, metrics, and analytics to evaluate program and product performance.</li>
<li>Lead, coach, and develop a team of diverse IT and business stakeholders while building cross-functional partnerships across the business.</li>
<li>Identify and manage risks, mitigate impediments and negotiate dependencies with and across teams to ensure Cirrus business objectives are achieved.</li>
<li>Ability to travel to other Cirrus locations to build relationships, understand business processes, foster collaboration for each implementation phase and set expectations on post-implementation performance.</li>
<li>Must be present in Duluth for Steering Team meetings, workshops, design/build working sessions, major milestone activities and other engagements with critical stakeholders.</li>
</ul>
Qualifications
To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
<ul>
<li>Bachelor’s degree in a relevant field of study or equivalent work experience</li>
<li>10+ years Information Technology, program management, or relevant technical experience</li>
<li>10+ years’ work experience leading a team.</li>
<li>PMP and Agile/Scrum certifications preferred</li>
<li>Must have demonstrated experience in managing large multi-year programs.</li>
<li>Must be able to challenge, influence and champion strategy across Executive Sponsors, Steering Team, Business Stakeholders and Team members.</li>
<li>Proven experience to influence stakeholders at various levels without direct authority.</li>
<li>Demonstrated knowledge of the software development life cycle</li>
<li>Embrace a Servant Leadership mentality.</li>
<li>Ability to demonstrate sound judgement, encourage collaboration and communicate effectively (written and verbal) across multiple levels in the organization.</li>
<li>Ability to effectively manage competing work demands and multiple initiatives at the same time.</li>
<li>Preference for experience deploying complex, enterprise systems.</li>
<li>Preference for work experience in both Manufacturing and Service Delivery environments.</li>
</ul>
Competencies 
To perform the job successfully, an individual should demonstrate the following competencies: 
<ul>
<li>Directs Work: Works across varying levels of Stakeholders to communicate the journey and expectations of the transformation, challenges approach, provides direction across cross-functional team without direct authority and removes obstacles to get work done.</li>
<li>Balances Stakeholders: Anticipates and balances the needs of multiple stakeholders at varying levels across the company.</li>
<li>Builds Effective teams: Builds strong effective teams that apply their diverse skills and perspectives to achieve common goals.</li>
<li>Situational Adaptability: Adapts own leadership style, approach and demeanor real time to match shifting demands of different situations.</li>
<li>Persuades: Influences program direction across multiple levels of leadership using compelling arguments to gain the support and commitment of others. Communicates to all employees to bring them on the technology transformation journey through engagement and cultural adaptability.</li>
</ul>
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this position. Duties, responsibilities, and activities may change at any time with or without notice. Work beyond 40 hours per week may be required. 
Cirrus is dedicated to a drug free work environment promoting equal employment opportunity. Qualified applicants will receive consideration for employment without regard to race, sex, national origin, color, age, disability, religion, pregnancy, veteran status, marital and family status, sexual orientation, receipt of public assistance, genetic information or any other characteristic protected by applicable law.
Our Benefits: Cirrus provides a range of exciting benefits, including:
<ul>
<li>401(k) Plan: Dollar-for-dollar match up to 5% after 90 days, with 100% vesting.</li>
<li>Employer-Paid Coverages: Group term life, short- and long-term disability insurance.</li>
<li>Comprehensive Health Coverage: Medical, vision, dental, with additional dependent coverage options.</li>
<li>Free Health Tracking: With rewards for meeting health goals.</li>
<li>Generous PTO: 120+ hours accrued within the first year.</li>
<li>Employee Referral Bonus: For referring talented candidates.</li>
<li>Career Development: Tuition reimbursement and professional growth opportunities.</li>
<li>Exclusive Discounts: Access to partner and marketplace discounts.</li>
<li>Community &amp; Engagement: Company and employee clubs at various locations.</li>
</ul>
These benefits are designed to support your well-being, growth, and enjoyment at Cirrus!

IT Enterprise Services Product Manager

<h3>Job Description</h3>
Job Description
Job Title: Senior Project Manager (Health &amp; Human Services Eligibility Systems)
Location: Albany NY Job Type: Contract Duration: 12 Months Pay Rate: $60 to $65 per hour
Job Summary
We are seeking a highly experienced and strategic Senior PMO Project Manager to lead large-scale projects in the Health and Human Services Eligibility domain. The ideal candidate will bring over 15 years of PMO experience, including significant leadership on complex initiatives related to Medicaid, Public Assistance, SNAP, HEAP, or ChildCare systems. This role requires in-depth knowledge of legacy systems, data conversion, and data quality assurance, along with strong leadership, communication, and stakeholder management skills.
Mandatory Qualifications
<ol>
<li>Project Leadership:</li>
<ul>
<li>Level III: Over seven (7) years of experience managing complex projects.</li>
<li>At least two (2) years in a formal leadership role as a Project Manager.</li>
</ul>
<li>Domain Expertise:</li>
<ul>
<li>Minimum 15 years of experience as a PMO Project Manager.</li>
<li>Proven expertise in Health and Human Services Eligibility systems supporting at least one of the following: Medicaid, Public Assistance, SNAP, HEAP, or ChildCare.</li>
<li>Hands-on experience in data conversion, data modeling, and data quality validation.</li>
<li>Strong experience working with legacy systems and ETL teams.</li>
</ul>
</ol>

Senior Project Manager (Health & Human Services Eligibility Systems)

<h3>Job Description</h3>
Job Description
Job Summary
The Conference Services Manager is our ambassador to our Conference Services Department at Wyndham Grand Rio Mar. This role will direct the assigned group business after it is turned over by the Sales/Catering operations; and will manage the group up until the closure of the event to ensure extraordinary service and product delivery. 
Education &amp; Experience
• At least 4-year college degree preferred, but not required.
• Previous experience, 2-3 year’s experience as a Catering or Conference Services Manager in a full service resort or hotel.
• Excellent reading, writing, oral proficiency in the English and Spanish language.
• Proven interpersonal skills with a track record of successful client interactions.
• Coaching and People development skills.
• Good organizational skills, attention to detail, and ability to multitask.
• Ability to work long irregular hours, weekends, evenings.
• Ability to negotiate, organize, delegate and work under pressure.
• Knowledge of Audio-Visual equipment, internet, and telecommunication technology.
• Knowledge of Delphi Sales/ Catering Software, and Opera PMS
• Must be proficient in Microsoft Office applications, Excel spreadsheets, Word, PowerPoint
• Forbes service experience preferred, but not required.
• Knowledge of food and beverage preparation techniques, health department rules and regulations, liquor laws and regulations.
Physical Requirements
• Long hours sometimes required.
• Irregular work schedule, hours, weekends, evenings.
• Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.

Conference Services Manager

<h3>Job Description</h3>
Job Description
MCHS is searching for a mature leader to steer the ship of our clinical team!&nbsp;The ideal candidate will have extensive leadership experience and worked closely with at-risk youth in a residential setting. The Manager will bring&nbsp;new ideas and a strong commitment to the organization's mission, vision, and goals.
JOB SUMMARY
Under the direction of the Senior Director of Residential Services, the Director of Mental Health Services manages the comprehensive array of clinical and case management services in MCHS’s residential program. The Director of Mental Health Services serves on the Management Team and has primary responsibilities including planning, managing, and evaluating service delivery.
The Director of Mental Health Services works closely with the members of the Leadership Team, while also being responsible for all program planning, organizing, operating, and staffing for the Clinical team. The Director of Mental Health Services is responsible for ensuring the Residential Therapy&nbsp;Program meets agency expectations and goals; works with program staff to ensure that a safe, therapeutic, supportive and accepting environment is maintained for the residents and their families; manages and directs program operations; directs, supervises and evaluates program staff, and with the direction of the Senior Director of Residential Treatment evaluates and implements clinical programs and services.&nbsp;
DUTIES &amp; ESSENTIAL JOB FUNCTIONS
<ul>
<li>Provide effective and inspiring leadership, as well as stewardship by actively leading all programs and services related to therapeutic and case management services.</li>
<li>Ensures all program activities operate consistently and ethically within the mission and values of MCHS.</li>
<li>Leads and manages personnel, as assigned.</li>
<li>Ensure that all services are in compliance with all federal, state, and local funding, state and local regulations, certifications, accreditations, and licensing requirements.</li>
<li>&nbsp;Represent, as assigned, MCHS to external constituency groups, including government and community groups.</li>
<li>Act as a communication liaison with the Bureau of Child and Adult Licensing (BCAL) as well as a point of contact for all contract and licensing related issues.</li>
<li>Establishes treatment goals and objectives to be met within clinical, case management, and medical services</li>
<li>Work with the clinical and case management team to resolve crisis situations that may occur in program operations</li>
<li>Manage the operations of the clinical, case management and medical programs and enforces best practice models to ensure that the program functions within the rules, regulations and guidelines set forth by the State of Michigan’s Department of Health and Human Services (DHHS), the agency, and accreditation; establishes and maintains department systems, records and reports; recommends, develops, and implements new approaches, policies, and procedures for continual improvement of department services.</li>
<li>Oversees the program staff and volunteers to ensure that they are functioning within the requirements of their job duties; provide guidance, training, assistance, and support to staff when needed, including planning staffing, performance management, professional development, adjusting workloads as necessary, and addressing and resolving complaints to create a climate of teamwork and motivation.</li>
<li>Ensures compliance with all contractual and licensing requirements of DHHS related to clinical and case management services.</li>
<li>Ensures compliance with all contractual and licensing requirements of DHHS related to medical services.</li>
<li>Responsible for compiling, organizing, and preparing written reports and other written documents as required.</li>
<li>As requested, supervises and supports social work interns and ensure that all policies and procedures are being adhered to as well as academic requirements are being met.</li>
<li>Work closely with the Senior Director of Residential Treatment&nbsp;in various personnel-related activities, making recommendations regarding the hiring, disciplining and training of staff.</li>
<li>Assists in the development of new programming opportunities.</li>
<li>Performs other duties as assigned by the Senior Director of Residential Treatment&nbsp;and the CEO.</li>
</ul>
BASIC COMPETENCIES
Education and Experience
The Director of Clinical Services will be a seasoned and mature leader with broad child welfare and nonprofit leadership experience, ideally with program management and administrative child welfare leadership. He/she will have experience gathering and evaluating program performance, leading teams, and making actionable recommendations to senior administrative teams.
<ul>
<li>Must have a Master’s Degree in Social Work, Counseling, or related field from an accredited college or university along with;</li>
<li>A minimum of four (4) years of experience with two&nbsp;(2) in nonprofit management.</li>
<li>Licensures in his/her respective field is preferred.</li>
<li>Must meet the State’s Moral Character standard.</li>
</ul>
The Knowledge of:
<ul>
<li>Computer and software applications (MS office).</li>
<li>Clinical requirements within residential care service models.</li>
<li>Child welfare trends, locally and nationally.</li>
<li>Licensing rules and regulations for child caring institutions and child placing agencies.</li>
<li>Program planning and evaluation.</li>
<li>Strategic and tactical planning.</li>
</ul>
The Skills and Ability to:
<ul>
<li>Communicate verbally and in writing with agency staff, government officials, and other external constituency groups.</li>
<li>Demonstrate leadership and integrity.</li>
<li>Motivate, develop, and direct people as they work, identify the best people for the job.</li>
<li>Manage time and multiple priorities; meet deadlines.</li>
<li>Establish and maintain effective working relationships with employees, other agencies and the public at-large. &nbsp;</li>
<li>Handle sensitive and confidential situations and documentation.</li>
<li>Be collaborative and flexible, with a strong service mentality.</li>
<li>Attend training and travel to offsite for meetings and seminars.</li>
<li>Possess a high degree of personal accountability, responsibility and independent decision making abilities with the skills to plan, organize, develop, implement and interpret programs, goals, objectives, policies and procedures of the organization.</li>
<li>Demonstrate commitment to the social sector with a passion for MCHS’s mission and vision.&nbsp;&nbsp;&nbsp;&nbsp;</li>
<li>Work flexible hours, when needed, which may include some evenings and weekends.&nbsp;</li>
</ul>
JOB SETTING
The work environment described here are representative of those that an employee will typically encounter during a normal shift.&nbsp; Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Other Information
MCHS is an equal opportunity employer where employment is based upon personal capabilities and qualifications without discrimination because of race, ethnicity, religion, sex, age, marital status, national origin, disability, sexual orientation, veteran status, or any other protected characteristics as established by law. This policy extends to all policies and procedures related to the recruitment and hiring, compensation, benefits, termination, and all other terms and conditions of employment. &nbsp;
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