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field_job_occupational_field_parents_all

job_organization_name

city

state

<h3>Job Description</h3>
Job Description
Benefits: &nbsp;
U.S.-based employees have access to medical, dental, and vision insurance, a 401(k) plan and company contribution, short-term and long-term disability coverage, basic life insurance, and wellbeing benefits, among others. U.S.-based employees also receive, per calendar year, up to 6 scheduled paid holidays. Additionally, eligible hourly/non-exempt and exempt employees accrue up to 112 hours of PTO based on years of service and may annually take up to 8 hours of paid volunteer time. &nbsp;Additional paid sick leave is also provided if required by state or local law. &nbsp;
Summary of Position:
The Technical Support Specialist I plays a crucial role in ensuring the operational efficiency and functionality of Denali’s solutions in various locations. This role involves providing on-site technical support, troubleshooting hardware and software issues, and maintaining a high level of customer satisfaction. Key responsibilities include diagnosing problems, implementing solutions, and offering training to end-users. The Field Support Technician must possess strong communication skills and technical expertise to deliver effective support in dynamic environments.
Essential Functions:
<ul>
<li>Install, configure, and maintain Denali Solutions at customer locations&nbsp;</li>
<li>Collaborate with clients to understand their unique requirements and provide tailored solutions</li>
<li>Conduct on-site assessments to ensure compatibility and optimal performance of systems</li>
<li>Provide training to client's staff on the operation and maintenance of installed systems</li>
<li>Collaborate with the engineering team to enhance and customize solutions based on client feedback</li>
<li>Maintain accurate documentation of installations, configurations, and troubleshooting procedures</li>
<li>Effectively communicate with clients to address inquiries, provide technical support, and offer guidance on system optimization</li>
</ul>
Competencies:
<ol>
<li>Ensures Accountability</li>
<li>Tech Savvy</li>
<li>Communicates Effectively</li>
<li>Values Differences</li>
<li>Customer Focus</li>
<li>Resourcefulness</li>
<li>Drives Results</li>
<li>Plans and Prioritizes</li>
<li>Decision Quality</li>
<li>Self-Development</li>
</ol>
Work Environment:
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
&nbsp;Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee in this position frequently communicates with other co-workers/clients who have inquiries about the various projects and other needs. &nbsp;Must be able to exchange accurate information in these situations. &nbsp;The employee must be able to remain in a stationary position 75% of the time. &nbsp;The employee in this position needs to occasionally move about inside the office to access file cabinets, office machinery, etc. &nbsp;Constantly operate a computer and office machinery such as a calculator, keyboard, copy machine and printer. &nbsp;Frequently moves boxes with equipment weighing up to 25lbs across the building and/or to other offsite buildings for various project needs.
Required Education and Experience:
<ul>
<li>High School Diploma</li>
<li>1-3 years of Experience</li>
</ul>
Qualifications:
<ul>
<li>1-3 years of combination Hardware/Software/IT experience supporting both proprietary and standard applications</li>
<li>Forklift certification or willingness to obtain</li>
<li>Strong ability to troubleshoot hardware and software problems</li>
<li>Travels to customer locations as necessary to provide service</li>
<li>Strong written and verbal communication skills</li>
<li>Attends regular ongoing education as scheduled by the employer or manufacturer of equipment</li>
</ul>
AAP/EEO Statement:
3MD Inc. is an equal opportunity employer and does not discriminate based on gender, sex, age, race, color, religion, marital status, national origin, disability, sexual orientation, gender identity or expression, veteran status, or any other category that is protected by applicable law.
Other Duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Company DescriptionDenali Advanced Integration delivers exceptional technology solutions and services, powered by strategic experts and industry-leading partners to help guide our clients through the most complex IT challenges. Since 1992, Denali has been among the most trusted and prominent technology providers in North America. 
<h3>Company Description</h3>
Denali Advanced Integration delivers exceptional technology solutions and services, powered by strategic experts and industry-leading partners to help guide our clients through the most complex IT challenges. Since 1992, Denali has been among the most trusted and prominent technology providers in North America.

Technical Support Specialist I

<h3>Job Description</h3>
Job DescriptionTechnical Support Analyst On-Site Role (Orlando, Boca or Tallahassee) Unlock Your Potential: Join TEWS and Solve the Talent Equation for Your Career TEWS has&nbsp;opportunities with leading companies for professionals at all career stages, whether you're a seasoned consultant, recent graduate, or transitioning into a new phase of your career, we are here to help. TEWS has an opportunity for a technical support representative with our enterprise level organization.&nbsp;Responsible for Tier I IT call center customer service support. Diagnoses and resolves problems using documented procedures and checklists in the performance of most responsibilities. Enters call data into a tracking system. Escalates problems to higher level technical support professionals when necessary. Assists in the resolution of application and software problems.
<ul>
<li>1 to 2 years of Customer Call Center work experience. 1 year of computer software, account password reset, and network connection troubleshooting work experience a plus.&nbsp;</li>
</ul>
Job Responsibilities:
<ul>
<li>Provide support for customers remotely with password or access issues.</li>
<li>Documents work performed and resolution(s). Identify, analyze and resolve problems and issues through the use of troubleshooting tools and techniques as well as teamwork.</li>
<li>Support customers in ISA Utility with role assignment, account activation, and password reset</li>
<li>Maintain up to date customer and technician information in ITSM ticketing system</li>
<li>Manage incoming requests from customers and generate ticket in ITSM ticketing system for resolution or escalation to additional IT teams.</li>
<li>Work with the team to maintain central hub of communications for the agency.</li>
</ul>
Knowledge, skills, and abilities in the following areas:&nbsp;
<ul>
<li>General knowledge of Microsoft products, including operating systems, office suite and outlook in a networked environment.&nbsp;</li>
<li>General knowledge of computer software and hardware relative to personal computer, local area network/wide area network environments.&nbsp;</li>
<li>Skilled at installing and providing technical support for software applications, operating systems, and personal computer hardware&nbsp;&nbsp;</li>
<li>Ability to communicate effectively both verbally and in writing&nbsp;</li>
<li>&nbsp;Ability to read, understand, and comply with the department's policies, procedures, guidelines, and practices relating to desktop standards.</li>
</ul>
Communication: Ability to clearly convey information, in both written and verbal formats, to individuals or groups (i.e., team meetings, Global outage notifications, etc.). Must have the ability to effectively listen and process information provided by others.&nbsp; Customer Service: Works well with clients and customers (i.e., business office, public, or other agencies). Able to assess the needs of the customer, provide information or assistance to satisfy expectations or resolve a problem.&nbsp; Decision Making: Makes sound, well-informed, and objective decisions.&nbsp; Flexibility: Is open to change, new processes (or process improvement), and new information. Has the ability to adapt in response to new information, changing conditions, or unexpected obstacles. Ability to receive and give constructive criticism and maintain effective work relationships with others.&nbsp; Interpersonal: Shows friendliness, courtesy, understanding, and politeness to others.&nbsp; Leadership: Motivates, encourages, and challenges others. Can adapt leadership styles in a variety of situations.&nbsp; Problem Solving: Able to identify, evaluate, and use sound judgement to generate and evaluate alternative actions, and make recommendations accordingly.&nbsp; Team Building: Encourages, inspires, and guides others toward accomplishing the common goal.&nbsp; Quality Assurance: Knowledge of the ideologies, techniques and tools for quality assurance and control. The ability to put the ideologies, techniques, and tools into practice.&nbsp; &nbsp;Tews is an equal opportunity employer and will consider all applications for employment without regards to age, color, sex, disability, national origin, race, religion, or veteran status.#zipCompany DescriptionTews takes the best aspects of larger, national recruiting firms and combines it with a partner-first mentality that always keeps our focus on the businesses and professionals we serve in Central Florida and surrounding regions. Solving the talent equation for our clients is our passion, and we do so every day by filling quality job opportunities in the administrative, finance and accounting, and information technology sectors with the professionals best suited for the job and for the company culture that surrounds it. Proud to partner with some of the most respected businesses and professionals in our region, it is our personal attention to detail and care for our clients that has yielded big-firm results for the people and companies we serve. Tews is known as Central Florida’s premier recruiting firm and was named “Best Placement Service” by the Orlando Business Journal. Though the praise is flattering, it is our long-standing relationships and excellent reputation with our clients that keep executives and professionals coming back to Tews for their staffing and placement needs. 
<h3>Company Description</h3>
Tews takes the best aspects of larger, national recruiting firms and combines it with a partner-first mentality that always keeps our focus on the businesses and professionals we serve in Central Florida and surrounding regions.\r\n\r\nSolving the talent equation for our clients is our passion, and we do so every day by filling quality job opportunities in the administrative, finance and accounting, and information technology sectors with the professionals best suited for the job and for the company culture that surrounds it. Proud to partner with some of the most respected businesses and professionals in our region, it is our personal attention to detail and care for our clients that has yielded big-firm results for the people and companies we serve.\r\n\r\nTews is known as Central Florida’s premier recruiting firm and was named “Best Placement Service” by the Orlando Business Journal. Though the praise is flattering, it is our long-standing relationships and excellent reputation with our clients that keep executives and professionals coming back to Tews for their staffing and placement needs.

Technical Support Analyst

<h3>Job Description</h3>
Job Description
AVPro Edge, a leader in specialized audio-video equipment for residential and commercial integrators, recently acquired RTI (Remote Technologies Inc.) and Pro Control, known for cutting-edge control systems and automation solutions. Our mission is to provide unmatched innovation, performance, and world-class support to the professional A/V community.
Join our growing RTI/Pro Control Technical Support Team in Minneapolis! We're looking for experienced A/V professionals ready to bring their control system expertise into a fast-paced, team-driven environment. If you have programming experience with control systems — especially RTI or Pro Control — and you're ready to trade field work for a stable, rewarding tech support role, we want to hear from you.
Here's what you’ll get to do:
<ul>
<li>
Provide technical support via phone, email, and remote sessions for RTI and Pro Control products.
</li>
<li>
Troubleshoot hardware, software, and programming issues for dealers and installers.
</li>
<li>
Assist integrators with control system configuration and deployment.
</li>
<li>
Review and analyze programming files (Integration Designer APEX, Pro Control Studio, etc.) to resolve complex system issues.
</li>
<li>
Document and escalate bugs or recurring issues to engineering as needed.
</li>
<li>
Participate in internal product training and stay current with new releases.
</li>
<li>
Represent the RTI/Pro Control brand with professionalism and product expertise.
</li>
</ul>
This is what we’re looking for:
<ul>
<li>
MUST HAVE: Prior experience programming control systems.
</li>
<li>
PREFERRED: RTI Integration Designer (APEX or classic) or Pro Control Studio experience.
</li>
<li>
2+ years in technical support or fieldwork within the A/V integration industry.
</li>
<li>
Strong communication and customer service skills.
</li>
<li>
Comfort working with Windows-based software, IP networking, and AV signal flow.
</li>
<li>
Ability to prioritize and manage multiple issues in a fast-paced environment.
</li>
<li>
Team-oriented with a passion for solving problems and helping others succeed.
</li>
</ul>
What we offer:
<ul>
<li>Paid leave benefits</li>
<li>Group Health &amp; Life Insurance</li>
<li>Employer paid benefits including - Dental and Vision Insurance</li>
<li>401K (4% Match)</li>
<li>Supplemental Insurance</li>
</ul>
Hours/Pay:
<ul>
<li>Full-time, Mondays through Fridays</li>
<li>Shifts range between 8 a.m. to 6 p.m. CST</li>
<li>Market competitive hourly wage depending on experience</li>
</ul>
 #hc188208

RTI Technical Support Representative - Minneapolis, MN

<h3>Job Description</h3>
Job DescriptionDescription:
The Technical Service Representative is a professional, exempt position that requires troubleshooting of test kits, equipment, and software. The Technical Service Representative reports to the Technical Service Management Team. The position is responsible for responding to calls and emails of a technical nature from customers and international distributors and assisting them with in-house training. This position is also in charge of helping to support our team of domestic Sales Representatives.
 
 The salary range for this position is $57,100.00 to $85,700 per year. Compensation will be determined based on education, experience, and other factors in accordance with applicable laws. 
 
Essential Functions:
<ul>
<li>Work directly with customers to troubleshoot and resolve technical issues; monitor the trending of calls, report and validate reoccurring issues or needs from the existing customer base.</li>
<li>Uses discretion to achieve timely solutions to problems to ensure customer satisfaction, eliminate downtime and prevent cost overruns.</li>
<li>Troubleshoot equipment, test kit performance, and software which may include SQL database troubleshooting.</li>
<li>Assist with in-house training for customers and international distributors.</li>
<li>Conduct onsite training and service for customers predominantly in New England.</li>
<li>Perform laboratory functions/analysis in kit performance, customer sample analysis, and some R &amp; D validation of procedures.</li>
<li>Assist the sales department with demos/sales visits/training. Assist customer service department.</li>
<li>Assists with International distributor and customer training; conducts training webinars; assists in developing training materials and new product releases.</li>
<li>Write Standard Operating Procedures as needed. Write and edit operator manuals, competitor analysis, etc.</li>
<li>Assist with performing test cases included in the software and or firmware validation.</li>
<li>Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.</li>
</ul>
Accountabilities
<ul>
<li>Strong interpersonal skills, diligent, reliable, and dependable.</li>
<li>Understand and apply principles, reasoning, and problem-solving skills to facilitate problems.</li>
<li>Document technical support calls/emails in a thorough, accurate, and organized manner.</li>
<li>Complete scheduled tasks in a timely manner and effectively communicate needs or problems that cannot be resolved to the Technical Service Management Team.</li>
<li>Work both independently and as part of the Technical Service team depending on projects or tasks.</li>
<li>Identify and propose solutions when encountering technical issues/tasks.</li>
<li>Perform initial testing accurately and be able to troubleshoot without consistent guidance.</li>
<li>Follow standard operating procedures as written as tasks require.</li>
</ul>
 
Requirements:
Required:
<ul>
<li>Bachelor’s degree in food /life science, or 2 years of related experience/ 1 year of internal Charm experience.</li>
<li>This is a full-time position, Monday through Friday, 8:30 a.m. to 5:30 p.m. Evening and weekend work may be required as job duties demand. This position is on call on a rotating schedule.</li>
<li>Must possess a valid driver’s license.</li>
<li>Strong technical writing and editing skills.</li>
<li>Sound working knowledge of MS Word, MS Excel, MS PowerPoint, and Outlook.</li>
</ul>
Preferred:
<ul>
<li>Experience with food and/or laboratory equipment and testing systems. Ability to learn new systems and provide training and technical support on these systems.</li>
<li>International professional experience.</li>
<li>Foreign language skills, particularly French. Spanish, Chinese, and/or Japanese also desirable.</li>
</ul>
Physical Requirements
<ul>
<li>The person in this position frequently communicates with CSI employees, customers, and distributors. Must be able to communicate technical information accurately. The person in this position must be able to move about the facility and can travel domestically and internationally.</li>
<li>This position regularly works in an office environment; must be able to read and understand technical manuals.</li>
<li>The person in this position must possess the ability to comprehend and clearly relate technical details.</li>
<li>The person in this position must be able to remain stationary for an extended length of time.</li>
<li>The person in this position must be able to occasionally lift 50 pounds.</li>
<li>The physical requirements must be performed with or without accommodation.</li>
</ul>

TECHNICAL SERVICE REPRESENTATIVE I

<h3>Job Description</h3>
Job Description
Technical Sales Representative- Michigan Job Summary This pivotal role offers an exciting opportunity to drive growth in the renewable energy sector by developing and managing commercial solar project proposals. You&nbsp;will leverage your technical expertise and sales skills to promote sustainable solutions that benefit clients and the environment alike. If you’re passionate about renewable energy, possess a consultative sales approach, and thrive in a dynamic environment, we want to hear from you.
Responsibilities
<ul>
<li>Develop and execute strategic plans to build a robust pipeline of commercial solar leads through networking, marketing, and independent prospecting.</li>
<li>Conduct financial analysis of customers’ energy consumption and effectively communicate the value and return on investment of solar energy solutions, including cash, PPA, and leasing options.</li>
<li>Present and explain preliminary and formal project designs, cash flow projections, financing methods, and project feasibility to clients.</li>
<li>Read and interpret single-line electrical diagrams and identify equipment applicable to commercial-grade electrical systems.</li>
<li>Maintain an up-to-date knowledge of utility rate structures, rebates, incentives, and regulations affecting solar projects at local, state, and federal levels.</li>
<li>Build lasting customer relationships through prompt follow-up, attentive service, and clear communication to foster satisfaction and future referrals.</li>
<li>Attend industry events, trade shows, webinars, and community meetings to expand presence and network within the solar industry.</li>
<li>Collaborate across departments to ensure project success from proposal through installation and system operation.</li>
<li>Represent the company professionally as an ambassador of our vision for renewable energy and sustainability.</li>
<li>Maintain detailed records of customer interactions within CRM, ensuring accuracy and comprehensive follow-up.</li>
<li>Other related duties as assigned to support team and company growth.</li>
</ul>
Requirements
<ul>
<li>Bachelor's degree preferred; high school diploma or GED required.</li>
<li>A minimum of 5+ years of technical sales experience, preferably in power systems or renewable energy.</li>
<li>At least 2+ years of experience specifically in commercial solar sales.</li>
<li>Valid State Driver’s License and willingness to travel up to 80% of time, including occasional overnight stays.</li>
<li>Strong understanding of electrical systems, including three-phase power and medium voltage concepts.</li>
<li>Knowledge of utility rate structures, incentives, and financing options for solar projects.</li>
<li>Excellent verbal and written communication skills, with the ability to present complex information clearly and persuasively.</li>
<li>Proven ability to manage multiple projects, demonstrate negotiation skills, and work independently as well as part of a team.</li>
<li>Proficiency in Microsoft Office and familiarity with design software; willingness to learn industry-specific tools.</li>
<li>Ability to perform physical tasks including standing, walking, climbing, and lifting up to 50 pounds as needed, and work in outdoor construction environments.</li>
<li>Willingness to work flexible hours outside of typical business times to meet customer needs.</li>
</ul>
Pandologic. Keywords: Sales Engineer, Location: Jackson, MI - 49204 , PL: 602225845

Technical Sales Representative - Michigan

<h3>Job Description</h3>
Job DescriptionDescription:
Please review the shift and answer all questions to be considered for an interview
<ul>
<li>Permanent Shift: Tuesday - Friday 3am - 12pm, Saturday 2am - 11am </li>
<li>Training schedule - Monday-Friday 7am - 4pm for approximately 4 weeks </li>
<li>Must be an Arizona Resident</li>
</ul>
General Job Description:
The Tier 1 Technical Support Representative will support our national and local Enterprise Business accounts by troubleshooting and/or resolving customer calls or cases by following set processes in an ever-changing environment. This position must be able to adapt to changes quickly. The Tier 1 Technical Support Representative is detail oriented, extremely well organized, and can communicate well with others. This position should be able to work independently, act professionally in all aspects of this position, and work in an environment that can be very fast paced and challenging.
Essential Functions:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
<ul>
<li>Answer inbound Wireless/GPS troubleshooting calls (30-40 daily est.)</li>
<li>Respond to inbound Wireless/GPS troubleshooting emails (20-30 daily est.)</li>
<li>Track all troubleshooting activities in CRM system</li>
<li>Learn, understand, and support multiple products and services within a technical support department</li>
<li>Manage multiple support cases at one time</li>
<li>Meet support SLA’s and provide superior customer support</li>
<li>Follow Knowledge Base Articles / create Technical Notes</li>
<li>Work with support and/or product development personnel to troubleshoot and workaround product issues</li>
</ul>
 
Requirements:
Knowledge, Skills and Abilities:
<ul>
<li>Easily adapts to change</li>
<li>Good technical skills in Windows, Microsoft Office (particularly excel) and CRM (Salesforce preferred).</li>
<li>Able to multitask and work multiple computer applications at same time to log and resolve support cases.</li>
<li>Proactively stay up to date with all the latest technologies concerning Wireless products, and the underlying technologies.</li>
<li>Recognize and escalate difficult technical / business issues within the Sales, Customer Support, and Engineering organizations</li>
<li>Prioritize both time and projects, working independently</li>
<li>Listen, comprehend, and communicate “on the fly.”</li>
<li>Ability to communicate effectively</li>
<li>Highly self-motivated and independent with ability to also work with a team</li>
<li>Excellent customer support skills</li>
<li>Excellent troubleshooting skills</li>
<li>Need to be able to examine, investigate, and solve dynamic problems with ability to think "out-of-the-box” and develop creative solutions.</li>
<li>Strong follow up skills</li>
<li>Scheduling flexibility (support department will run 24x7)</li>
</ul>
Education and Experience:
<ul>
<li>1-3+ years high-tech customer support experience in a fast-paced environment</li>
</ul>
Supervisory Responsibility
None
Work Environment
This job operates in a clerical, office setting. Noise level is typically moderate. This role routinely uses standard office equipment such as computers, phones, filing cabinets, copiers, scanners and fax machines.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. The employee is occasionally required to sit; climb or balance; and stoop, kneel, crouch or crawl. The employee must frequently lift and move up to 10 pounds and occasionally lift and move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
Position Type/Expected Hours of Work
This is a full-time position with a schedule that varies but will typically involve approximately 40 hours a week. Hours are subject to change at the company’s discretion.
The night shift is defined at a shift that starts at 6 pm and ends by 4:30 am.
Travel
Little to no travel is expected for this position.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Tier 1 Technical Support Representative - Night Team

<h3>Job Description</h3>
Job Description
Our client, a well-established cable company, is seeking a Technical Support Representative (temp-to-perm) to join its team! You will resolve computer-related issues for your clients.
Schedule and Structure: 
<ul>
<li>Second shift (10:30 AM – 7:00 PM)</li>
<li>Rotating schedules with Sunday + one weekday or Saturday off</li>
<li>Hybrid model: 50% remote, 50% in-office</li>
<li>Flexible selection of in-office days</li>
</ul>
Responsibilities:
<ul>
<li>Provide technical assistance with computer hardware and software</li>
<li>Resolve issues for clients via phone, in person, or electronically</li>
<li>Recommend hardware and software improvements</li>
<li>Track customer issues and resolutions</li>
</ul>
Qualifications:
<ul>
<li>Previous experience in IT, customer service, or other related fields</li>
<li>Ability to build rapport with clients</li>
<li>Strong troubleshooting and critical thinking skills</li>
<li>Positive and professional demeanor</li>
</ul>
Company DescriptionBlue Chip Staffing LLC is a premier family-owned nationwide staffing agency, dedicated to connecting top-tier talent with exceptional opportunities. Our founder, who began his career at Robert Half, leveraged his expertise to build a company rooted in delivering outstanding staffing solutions tailored to client needs. Our agency proudly serves clients nationwide, providing comprehensive staffing solutions across all 50 states. While we have a strong presence in key regions, our commitment extends far beyond individual locations. Our talented team is dedicated to supporting businesses across the country, offering a personalized and results-driven approach to recruitment that ensures success on every level. 
<h3>Company Description</h3>
Blue Chip Staffing LLC is a premier family-owned nationwide staffing agency, dedicated to connecting top-tier talent with exceptional opportunities. Our founder, who began his career at Robert Half, leveraged his expertise to build a company rooted in delivering outstanding staffing solutions tailored to client needs.\r\n\r\nOur agency proudly serves clients nationwide, providing comprehensive staffing solutions across all 50 states. While we have a strong presence in key regions, our commitment extends far beyond individual locations. Our talented team is dedicated to supporting businesses across the country, offering a personalized and results-driven approach to recruitment that ensures success on every level.

Technical Support Representative (temp-to-perm)

<h3>Job Description</h3>
Job DescriptionWater Treatment Technical Service RepresentativeLocation: Field-Based / On the Road (with Warehouse Access) Job Type: Full-Time Compensation: $22.00–$27.00 per hour Schedule: Monday–Friday, 40 hours per week (occasional weekends as needed)Position OverviewWater Engineering is seeking a reliable, self-directed, and detail-oriented Water Treatment Technical Service Representative to support our growing customer base. This role plays a critical part in ensuring the safe, efficient, and effective operation of water treatment programs across a variety of industrial and commercial facilities. Responsibilities include site service, analytical testing, equipment troubleshooting, chemical inventory management, and delivering exceptional customer support.Key Responsibilities
<ul>
<li>Conduct customer site visits to assess water system performance, verify proper operation of water treatment equipment, and monitor chemical inventory</li>
<li>Execute monthly service plans and fulfill all contractual service requirements</li>
<li>Perform analytical testing to evaluate treatment program effectiveness and system stability</li>
<li>Complete service reports and maintain accurate daily entries in the company database</li>
<li>Deliver chemical products and manage onsite inventory levels</li>
<li>Perform test procedures, calibration routines, and instrumentation checks, with training provided as needed</li>
<li>Identify required support, parts, equipment, and customer training to ensure proper system operation and preventative maintenance</li>
<li>Troubleshoot hardware and software issues onsite, including equipment repair and calibration in accordance with O&amp;M manuals</li>
<li>Collaborate with Account Managers to resolve service issues and optimize treatment applications</li>
<li>Stay current on all technical processes, operational procedures, and safety requirements</li>
<li>Demonstrate a strong safety mindset in all work activities, including maintaining safe driving habits</li>
<li>Follow established service route schedules and prioritize tasks effectively</li>
<li>Provide professional and timely communication with customers and internal teams</li>
</ul>
Required Qualifications
<ul>
<li>High school diploma or equivalent</li>
<li>4+ years of computer skills/experience (Required)</li>
<li>2 years of industrial water treatment experience preferred, or related technical field experience</li>
<li>Valid driver’s license and willingness to travel approximately 25% within the territory</li>
<li>Strong mechanical aptitude and familiarity with pumps, controllers, feed systems, and industrial equipment</li>
<li>Ability to troubleshoot chemical feed equipment and diagnose system performance issues</li>
<li>Strong verbal and written communication skills with the ability to interact professionally with customers</li>
<li>Self-motivated with the ability to work independently in diverse environments (indoor/outdoor, industrial settings)</li>
<li>Ability to follow safety protocols and company procedures consistently</li>
</ul>
Preferred Qualifications
<ul>
<li>Technical degree or diploma in Electrical/Electronic Technology, Instrumentation, Engineering, or a related discipline</li>
<li>2+ years of experience in water treatment, plant operations, maintenance, plumbing, electronics, or equivalent military/technical training</li>
<li>General knowledge of electrical equipment, basic plumbing, and industrial safety practices</li>
<li>Familiarity with digital tools and platforms, including NetSuite</li>
<li>Strong problem-solving skills and comfort diagnosing mechanical or instrumentation issues</li>
<li>Ability to collaborate effectively in a team environment and provide technical support in a customer-facing role</li>
<li>Understanding of water treatment processes, control logic, programming, and chemical applications</li>
<li>Capacity to make sound decisions aligned with company goals and customer requirements</li>
<li>Willingness to travel daily within a three-hour radius</li>
</ul>
Benefits
<ul>
<li>Paid Time Off, Sick Time, and Holiday Pay</li>
<li>401(k) retirement plan</li>
<li>Medical, Dental, and Vision insurance</li>
<li>Company vehicle </li>
<li>Company fuel card</li>
<li>Company-paid travel (flights, hotels, rental vehicles)</li>
<li>Company-issued phone and laptop</li>
<li>Full PPE, test kits, and all required equipment provided</li>
</ul>
Why Join Water Engineering?Water Engineering offers competitive compensation, comprehensive benefits, and a dynamic work environment with opportunities for professional growth. We provide extensive training and ongoing technical development to ensure your success in this role.We are committed to fostering a workplace that values diversity, inclusivity, and equal opportunity. We recognize that individuals from varied backgrounds bring unique perspectives, drive innovation, and strengthen our team. We welcome motivated candidates who are eager to learn and excel in a technical field—even if they are new to water treatment.Water Engineering is proud to be an Equal Opportunity Employer. #hc205781

Technical Service Representative

<h3>Job Description</h3>
Job Description
We are seeking a dedicated and customer-focused Electrical Motor Customer Service Specialist to join our dynamic team. In this role, you will play a vital part in assisting customers with their electric motor needs, including sales, service, and repair. Your collaborative approach and technical knowledge will help ensure our customers receive exceptional support and solutions.
 
Key Responsibilities:
- Assist customers with inquiries related to electric motors, including sales, service, and repair needs
- Collaborate closely with the outside sales team to understand customer requirements and provide technical support
- Coordinate with shop personnel to facilitate motor repairs and service requests
- Provide technical guidance and product information to customers to help them make informed decisions
- Maintain accurate records of customer interactions and service requests
- Follow up with customers to ensure satisfaction and resolve any ongoing issues
 
Skills and Qualifications:
- Previous experience in customer service, technical support, or sales within the electrical or motor industry preferred
- Strong knowledge of electric motors, their applications, and repair processes
- Excellent communication and interpersonal skills
- Ability to work effectively as part of a team and coordinate with multiple departments
- Problem-solving skills and attention to detail
- High school diploma or equivalent; technical certification or relevant training is a plus
 
Compensation:
$55,000 - $65,000 DOQ
 
Join our team and be part of a company that values teamwork, technical expertise, and customer satisfaction. We offer opportunities for growth and development in a supportive environment dedicated to excellence.
 
<ul>
<li>3-5 yrs. industry experience/knowledge of Electric Motors (foreign and domestic motors and parts)</li>
<li>Proficient with Microsoft office and internet tools</li>
<li>Excellent verbal and written communication skills</li>
<li>A positive "Can Do" attitude is a must</li>
<li>Must be an independent self starter, as well as a team player</li>
<li>Ability to multi-task in a fast paced environment</li>
</ul>
 
Compensation details: 55000-65000 Yearly Salary
 
PI9c18458d1048-25405-38930424

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