field_job_employment_type

field_job_occupational_field_parents_all

job_organization_name

city

state

<h3>Job Description</h3>
Job Description
Consulting Services Group (CSG) is a premier provider of support services, bringing a new and unique level of subject matter expertise to our clients. Our innovation-led services provides comprehensive solutions to our clients who face high-stake challenges related to managing essential programs, growth and transformation, critical communications, and logistics. Our people bring unparalleled expertise and dedication and we are always looking to expand our team.
Consulting Services Group (CSG) is seeking an Administrative Assistant (AA) for its company headquarters in Herndon Virginia. Primary duties will involve the day-to-day administrative support of CSG’s SCIF facility. The AA will be on the forefront of a rapidly growing telecommunications, intelligence analysis, and signature reduction company where motivated professionals are needed to help transform strategic vision into long-term sustainable growth.
AA will be responsible for greeting and processing SCIF visitors, managing SCIF conference room scheduling, oversight of smart device storage lockers, escorting of building maintenance and SCIF cleaning staff, maintain and distribute office supplies. AA work will be complex, diverse, and requires interpreting and applying established policies and regulations to often unique situations and under unique circumstances. Generally, work includes managing, organizing, scheduling, and executing (and sometimes create) complex workflow processes or programs along with a responsibility to train and guide less experienced personnel. The work is performed under minimal supervision. Specific duties and responsibilities will vary based on assignment.
Duties/Tasks and Responsibilities:
<ul>
<li>Works on assignments requiring considerable judgment and initiative. Develop solutions to routine technical problems of limited scope, creating detailed instruction for others.</li>
</ul>
<ul>
<li>Administrative Workflow Management</li>
</ul>
<ul>
<li>Serve as action officer or focal point, taking ownership in providing end-to-end (E2E) support to CSG corporate headquarters. This includes follow-up, tracking, monitoring, coordination through multiple levels, and bringing the process/program to completion. Lead the day-to-day administrative activities. Maintain schedule of appointments, coordinate meetings, and follow-up on requirements bringing them to completion.</li>
<li>In collaboration with CSG and customer points of contacts, interpret and apply established policies and regulations, including application to unique situations or under unique conditions.</li>
<li>Coordinate process workflow and resolution of issues across multiple work units. Troubleshoot and quality check process or workflow results.</li>
<li>Maintain and update assignment-specific databases or spreadsheets.</li>
<li>Research and/or retrieve data and information from databases.</li>
<li>Create and deliver status or informational briefings on project, process, function, or business area to various audiences.</li>
</ul>
<ul>
<li>Quality Assurance/Process Improvement</li>
</ul>
<ul>
<li>Review work against checklists and process/program documentation for accuracy and completeness.</li>
<li>Independently troubleshoot and quality check own work to ensure quality of products or services. Anticipate, identify, and analyze errors, recommend, and implement changes to mitigate future errors.</li>
<li>Adhere to Intelligence Community (IC) regulations, policies, and procedures to ensure all activities are in compliance. Seek government guidance on acceptable deviations and adapt activities as appropriate.</li>
<li>Analyze workflow of activities; recommend and implement changes to improve efficiency and effectiveness.</li>
<li>Teach, train, and guide others to instill best administrative practices, foster an understanding of the rationale for processes and procedures, and enable delivery of high-quality support.</li>
</ul>
<ul>
<li>Office Management</li>
</ul>
<ul>
<li>Lead the day-to-day administrative activities of a work unit. Maintain schedule of appointments, coordinate meetings, and follow-up on requirements bringing them to completion for a manager or others in the work unit.</li>
<li>Plan, schedule, organize, and execute meetings, conferences, and off-sites.</li>
<li>May participate in meetings and events as a recorder or working group member; may brief or present administrative support related information. May represent work unit at meetings, events, forums and in IC working groups under guidance from Government.</li>
<li>Draft, proofread and edit manager or office correspondence; draft original, non-template documents.</li>
<li>Ensure administrative support coverage by coordinating or performing backup duties for other offices within work unit.</li>
<li>Organize work unit information for easy retrieval. Manage and archive office files in compliance with Records Control Schedule. Maintain relevant reference and working files/materials.</li>
<li>Develop check-in/check-out procedures for arriving and departing personnel, including submitting new user accounts, facility badge processing and access requests.</li>
<li>Greet and/or escort all office visitors and guests.</li>
</ul>
<ul>
<li>Order supplies, maintain inventory, issue equipment, troubleshoot and arrange for equipment repairs, oversee, and account for inventory.</li>
<li>Open, sort and distribute incoming mail, newspapers, faxes or other documents. </li>
</ul>
<ul>
<li>Pass and receive clearances; prepare visitor requests and access lists as necessary; serve as vault custodian.</li>
</ul>
<ul>
<li>Ability to obtain and apply:</li>
</ul>
<ul>
<li>Subject matter expertise sufficient to interpret and apply established policies, procedures, and guidelines to unique situations or under unique circumstances.</li>
<li>Extensive knowledge of IC administrative processes and procedures related to area of assignment.</li>
<li>Extensive knowledge of assignment-specific internal administrative support applications</li>
</ul>
Minimum Qualifications:
<ul>
<li>Must be a U.S. Citizen</li>
<li>Must have active Top-Secret/SCI security clearance with polygraph</li>
<li>Must have Five (5) to six (6) years of prior administrative support or comparable experience, demonstrating increased levels of complexity and responsibility in the areas of problem solving, working independently, maturity, judgment, and initiative. Applicable vocational education may be substituted for work experience.</li>
<li>Extensive knowledge of Microsoft Office Suite applications (e.g., PowerPoint, Word, Outlook, Excel).</li>
<li>Basic understanding of Project Management fundamentals, sufficient to plan, coordinate, and execute E2E administrative support to a process, project or functional area.</li>
<li>Excellent communication skills to respond to customers’ complex questions; communicate procedures and processes to management, co-workers, customers, and stakeholders; and to provide guidance on pertinent changes to business functions and operations in a manner that is easily understood.</li>
<li>Writing skills to compose original, non-template, clear and concise moderately complex written products.</li>
<li>Planning and organizational skills to systematically manage, coordinate, track, and complete workflow activities.</li>
<li>Representational skills (tact, diplomacy, protocol) to represent work unit at meetings, events, forums, and Working Groups.</li>
<li>Strong interpersonal skills to gather task information, and to maintain effective working relationships with team and customers.</li>
<li>Time management skills to meet and adapt to changing requirements or priorities.</li>
<li>Ability to establish, maintain, and leverage a wide range of contacts and professional relationships to network and liaise across the company.</li>
<li>Ability to be discreet and maintain confidentiality.</li>
<li>Ability to teach, train and guide less experienced administrative support contractors, fostering an understanding of the rationale for processes and procedures</li>
</ul>
Supervision Received and Given:
<ul>
<li>Received: Work is performed under minimal supervision, with latitude to exercise independent judgment to complete tasks.</li>
<li>Given: When applicable, work includes responsibility to train and guide less experienced personnel.</li>
</ul>
Education: 
<ul>
<li>High School Diploma or GED</li>
</ul>
Desired Qualifications:
<ul>
<li>Preferred: Associates or Bachelor’s Degree</li>
<li>Previous experience with DCID and/or NISPOM policies and procedures. Assistant Facility Security Officer.</li>
</ul>
Other:
Work:
<ul>
<li>Work is typically performed in an office and/or data center environment, requiring computer terminals and standard office equipment to accomplish work objectives. </li>
<li>This is a full-time position working normal workday hours, Monday to Friday, with weekends and holidays off.</li>
</ul>
Travel:
<ul>
<li>Minimal local travel in the DC metro area required. </li>
</ul>
Job location: Onsite in Herndon, Virginia. Remote telework is not available.
Compensation and Benefits:
We provide compensation commensurate with experience and qualifications.
We are proud of the benefits that we offer! In addition to a competitive salary, we provide no cost health, dental, and vision insurance options for our employees. Our paid time off is a generous accrual program with additional time off for sick leave for you or your dependents wellbeing and paid military leave. Our 14 holidays allow our staff the flexibility to take alternative days off throughout the year. Employees also benefit from a retirement plan with immediate match and vesting. Additionally, we offer life and disability insurance, tuition reimbursement, and a rich employee referral program.
We are honored to have been recognized as a USA TODAY Top Workplace for 2025. The strong culture that we have built - one that prioritizes work life balance, employee appreciation, strong values, and meaningful work, contributes to an environment where CSG employees feel valued and supported. 
Application:
Please let us know if you require accommodations during the application or interview process by reaching us at 540-751-3215.
Consulting Services Group, LLC is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability. For more information, see Equal Employment Opportunity. We recognize that people come with a wealth of experience and talent beyond just the technical requirements of a job, therefore our job descriptions are guidelines, not hard and fast rules. Your experience helps build the competencies and knowledge that translates to our openings

Administrative Support Specialist (Security)

<h3>Job Description</h3>
Job DescriptionDo you have a gift for numbers? Do people turn to you for help with their finances because it just makes sense to you? Do you find fulfillment from solving tough problems? LCS is seeking detail-oriented, accurate Accounting Support Specialists in Cincinnati, Ohio to become experts on our software and resolve customer issues in our Product Support department. Our customers rely on Rent Manager Property Management Software to keep their business up and running. Whether it's an issue with a balance sheet, a bank reconciliation, the general ledger, or finding misallocated money, our customers will rely on your knowledge and software support to get their problems solved. If becoming an expert in a new field and using your knowledge to troubleshoot problems excites you, then apply today!
 
Responsibilities
<ul>
<li>Assist customers with accounting questions and issues relating to our property management software, Rent Manager.</li>
<li>Conduct remote sessions with customers to resolve software issues as necessary.</li>
<li>Provide guidance and best practices to those utilizing our Rent Manager application.</li>
<li>Provide superior customer service to our end users over the phone and via email.</li>
<li>Document and track status of all issues in a timely fashion within our ticketing software.</li>
<li>Work in conjunction with internal departments to improve processes and customer satisfaction.</li>
</ul>
Preferred Qualifications
<ul>
<li>High School diploma required; associate degree in related field preferred</li>
<li>1-2 years of prior help desk, customer support and/or customer service experience</li>
<li>Bookkeeping experience</li>
<li>Prior experience with accounting concepts</li>
<li>Experience with accounting software</li>
<li>Strong customer service skills</li>
<li>Experience with Microsoft Office applications</li>
<li>Established work ethic</li>
<li>Excellent attendance and personal accountability</li>
<li>Strong verbal and written communication skills</li>
<li>Self-starter and ability to stay motivated independently</li>
<li>Detail-oriented</li>
</ul>
Benefits
<ul>
<li>Health, dental, &amp; vision insurance</li>
<li>Wellness program with rewards for healthy activities</li>
<li>401(K) with employer match</li>
<li>Annual company bonus</li>
<li>10 paid company holidays</li>
<li>Paid time off</li>
<li>Life insurance</li>
<li>Paid medical leave/disability insurance</li>
<li>Paid parental leave</li>
<li>Contemporary office building, wooded campus with nature trail</li>
<li>On-site fitness center</li>
<li>One of Cincinnati’s “Top Places to Work”</li>
<li>Hybrid work schedule available; 50% in the office, 50% remote</li>
</ul>
 
About LCS
London Computer Systems (LCS), based in Cincinnati, Ohio, provides businesses with critical software and technology solutions. Since 2012, LCS has been consistently recognized as a Top Workplace with a supportive culture that fosters collaboration and authenticity. We also love having fun—from on-site food trucks and game rooms to trivia and sports teams, there are plenty of ways we make the workday exciting. Our high-tech office is designed to support many working styles, with hybrid work schedule options available.
Candidates must live in the Greater Cincinnati area or be willing to relocate.
LCS is an Equal Opportunity Employer.
Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.
Email communications from LCS may appear in Junk, Spam, or Promotions (Gmail) email folders. We recommend checking all email folders while communicating with us.
#LI-Hybrid
#L9C1S40
Job Type: Full-time 
Expected hours: 40 per week 
Schedule: 
<ul>
<li>8 hour shift</li>
<li>Day shift</li>
<li>Monday to Friday</li>
</ul>
Work Location: Hybrid remote in Cincinnati, OH 45249

Accounting Support Specialist

<h3>Job Description</h3>
Job DescriptionPosition Overview: The User Support Specialist delivers user support and training for a federal Data System, managing Tier 1 and Tier 2 help desk services, developing training materials, and coordinating conference support. This role ensures users are equipped to use the system effectively and provides seamless support. Key Responsibilities: 
<ul>
<li>Provide Tier 1 (basic) and Tier 2 (configuration) help desk support, resolving issues within 24 and 72 hours, respectively.</li>
<li>Develop and update user guides, training materials, and FAQs for data input, reporting, and troubleshooting.</li>
<li>Deliver technical training at the annual National Conference, summarizing user feedback for ACL.</li>
<li>Coordinate travel logistics for conference support, ensuring compliance with 31 U.S.C. 1345.</li>
<li>Support transition documentation, capturing roles and processes during handover.</li>
<li>Track action items and support weekly meetings, ensuring timely follow-up.</li>
<li>Maintain high customer service standards, addressing user inquiries promptly.</li>
</ul>
Qualifications: 
<ul>
<li>Bachelors degree in education, information technology, or related field.</li>
<li>3+ years of experience in technical training, help desk support, or customer service.</li>
<li>Strong skills in instructional design, customer support, and content management.</li>
<li>Experience with federal IT systems and user training programs.</li>
<li>Ability to manage multiple priorities and meet tight deadlines.</li>
</ul>
Preferred Certifications: 
<ul>
<li>Certified Technical Trainer (CTT+)</li>
<li>ITIL Foundation</li>
</ul>
 
This is a remote position.

User Support Specialist

<h3>Job Description</h3>
Job Description
Mastech Digital provides digital and mainstream technology staff as well as Digital Transformation Services for all American Corporations. We are currently seeking an Electrical Support Specialist for our client in the Electrical and Electronic Products and Services domain. We value our professionals, providing comprehensive benefits and the opportunity for growth. This is a Permanent position, and the client is looking for someone to start immediately.
Duration: Full-time
Location: Remote
Salary: $95,000-$105,000/Annually
Role: Electrical Support Specialist
Primary Skills: Engineering
Role Description: The Electrical Support Specialist must have 5+ years of experience. We are looking for a knowledgeable and customer-focused Technical Support Specialist II to deliver high-level system support and technical troubleshooting for our advanced electrical products. 
In this role, you’ll conduct system analysis, support field investigations, and provide expert guidance to both internal teams and external customers, ensuring operational continuity across industries that rely on the Company’s power solutions.
Required Experience and Skills:
- 5+ years of experience providing technical and/or field support for complex products and systems—or an equivalent combination of education and experience.
- 3+ years of installation, maintenance and commissioning experience with UPS (Uninterruptible Power Systems) Systems is mandatory.
- Strong knowledge of product design, remote monitoring, and system integration.
- Advanced expertise in field acceptance testing, data analysis, test reports, and troubleshooting tools.
- Familiarity with relevant standards such as UL, NEC, and IEC.
Note: This is a remote role, but it does require travel to Pittsburgh, PA once or twice a month. So ideally, you must be someone based in a nearby state, preferably from the East Coast for easier commute and flexibility.
Education: Bachelor’s degree in Computer Science, Electrical/Electronic Engineering, Information Technology or another related field or Equivalent
Experience: Minimum 5+ years of experience
Relocation: This position will not cover relocation expenses
Travel: No
Local Preferred: Yes
Note: Must be able to work on a W2 basis (No C2C)
Recruiter Name: Veena Grover
Recruiter Phone: 412-525-7995
Benefits:
This is a direct hire position, and the hired applicant will receive our client’s benefits package.
Mastech Digital is an Equal Opportunity Employer - All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

Electrical Support Specialist

<h3>Job Description</h3>
Job DescriptionDescription:
General Responsibilities
 
Responsible for performing a variety of duties to support the customer service function of the Bank. This includes managing large amounts of inbound calls, effectively solving customer issues, complaints and inquiries; reporting pertinent information to the immediate supervisor; responding to inquiries or requests for information; adhering to internal policies, procedures, and practices.
 
Essential Duties
1. Regular attendance is required and will vary by position. For your specific schedule and hours, please discuss with your supervisor or division head. These hours are determined at the beginning of the year by your supervisor and are submitted to HR on the Budgeted Hours report. Based on need, the Bank does reserve the right to adapt at any point.
 
2. Performs a variety of duties to support the customer service function of which the following are illustrative:
<ul>
<li>Identify customers' needs, clarify information, research every issue and provide solutions and/or alternatives.</li>
<li>Build sustainable relationships and engage customers.</li>
<li>Keep records of relevant customer conversations as well as customer referrals through the CRM tool.</li>
<li>Handles all direct customer calls pertaining to questions about statements, posted checks, stop payments, etc.</li>
<li>Handles customer calls pertaining to Telebanc and online banking.</li>
<li>Maintains all information regarding Common Sense Accounts.</li>
<li>Completes all incoming requests for deposit account verification.</li>
</ul>
3. Performs a variety of duties to provide both operational and customer support for the electronic services offered by the Bank, including retail on-line banking, consumer bill pay, business on-line banking, small business bill pay, ACH Origination, Remote Deposit Capture and Merchant Services.
 
4. Responds to inquiries relating to his/her particular area, or to requests from customers, other bank personnel, etc., within given timeframes and within established policy.
 
5. Cooperates with, participates in, and supports the adherence to all internal policies, procedures, and practices in support of risk management and overall satefy and soundness.
 
Performs other related duties as assigned or directed.
 
Requirements:
Basic Qualifications
 
Education/Training: A high school diploma or equivalent.
Skill(s): Moderate reading, writing, grammar, and mathematics skills; proficient interpersonal relations and communicative skills; moderate typing and word processing skills; ability to stand, walk, stoop, climb, reach, push, and lift items weighing 30 lbs. or less.
Experience: A minimum of two (2) years of banking required.

Customer Care Specialist

<h3>Job Description</h3>
Job DescriptionDescription:
As a Customer Experience Specialist, you are the front line of our customer experience. We expect you to respond promptly and professionally to customer inquiries, troubleshoot technical issues with accuracy, and provide clear, empathetic communication at every touchpoint. You should be solution-oriented, patient, and committed to turning every interaction into a positive experience. Strong organizational skills, attention to detail, and a passion for helping others are essential to your success in this role.
 
Key Responsibilities
Customer Support &amp; Issue Resolution
<ul>
<li>Provide support via phone, email, chat, and remote tools, resolving user inquiries related to system functionality, data integrity, and workflow.</li>
<li>Troubleshoot technical and user issues, escalating complex items to development or technical teams when necessary.</li>
<li>Maintain a understanding of Residex functionality and apply that knowledge to deliver effective and timely solutions.</li>
<li>Educate users on system updates, new features, and best practices. </li>
<li>Maintain documentation for issues and resolutions related to Residex.</li>
</ul>
Quality Assurance &amp; Software Testing
<ul>
<li>Conduct testing of new features, reports, and modules to ensure system reliability and accuracy.</li>
<li>Document bugs, inconsistencies, and usability issues clearly and effectively for the development team.</li>
</ul>
Product &amp; Process Improvement
<ul>
<li>Act as the voice of the customer by providing insights and feedback to internal teams on user needs, software limitations, and enhancement opportunities.</li>
<li>Participate in product roadmap discussions and suggest solutions to align the software more closely with industry workflows.</li>
</ul>
Other Duties
<ul>
<li>Participate in on-call rotations, including occasional after-hours support on a scheduled basis.</li>
<li>Perform other projects and responsibilities as assigned by the Director of Customer Experience.</li>
</ul>
Requirements:
Required
<ul>
<li>Strong verbal and written communication skills with a high level of professionalism </li>
<li>Proven ability to work independently in a fully remote setting </li>
<li>Strong organizational and time management skills </li>
</ul>
Preferred
<ul>
<li>Proficiency with Microsoft 365 (Outlook, Excel, Teams, Word, etc.) </li>
<li>Experience supporting EHR, EMR, or healthcare-related software platforms </li>
<li>Familiarity with the Assisted Living, Group Home, 245D, or Adult Day Services industries </li>
<li>Knowledge of remote support tools and screen sharing applications </li>
</ul>

Customer Experience Specialist

<h3>Job Description</h3>
Do you love developing and nurturing great relationships?
 
As an N2S Customer Success Specialist, you will be responsible for managing and growing our Fortune 500 accounts, understanding their staffing requirements, and ensuring the successful placement of qualified candidates. You will play a crucial role in building strong client relationships and contributing to the growth and success of N2S
 
Location: Remote from Bay Area, SFC, CA
 
Qualifications:
<ul>
<li>Must have 3-5 years of overall experience in the Staffing &amp; Recruiting Industry with hands on recruiting experience and exposure of client communication preferably with LifeSciences or IT MSP clients.</li>
<li>Strong understanding of working with VMS and MSP based accounts.</li>
<li>Any experience working with a Hybrid/Offshore delivery model will be a plus.</li>
<li>Proven experience in staffing, recruiting &amp; client communication, supporting client/ MSP programs from a supplier side.</li>
<li>Strong interpersonal and communication skills.</li>
<li>Excellent negotiation and problem-solving abilities.</li>
<li>Excellent reputation and relationship-building skills.</li>
<li>Ability to work in a fast-paced, target-driven environment.</li>
<li>Must be a self driven and highly motivated individual.</li>
<li>Proficiency in using applicant tracking systems (ATS) and other relevant software.</li>
</ul>
 
Key Responsibilities:
<ul>
<li>Be the single point of contact for our Fortune 500 clients</li>
<li>Build long-term client partnerships to understand their challenges and provide solution.</li>
<li>Maximize market share with a client to make us their trusted staffing supplier.</li>
<li>Qualify new job orders and work with the delivery lead for better coverage and support.</li>
<li>Present candidates to Hiring Managers and follow up for feedback .</li>
<li>Coordinate with Client to schedule candidate interviews and onboarding.</li>
<li>Coordinate with recruiting team including screening, orientation, and placement of candidates.</li>
<li>Use CRM/ATS (Job Diva) to manage activities.</li>
<li>Constant communication with clients to build rapport and to obtain critical information including, job descriptions, referrals, and business leads.</li>
</ul>
 
Additional Requirements:
<ul>
<li>Must be open to travel across the country, especially locally, and support clients from their offices.</li>
<li>Availability to work outside regular office hours, if needed.</li>
</ul>
 
Benefits of working at N2S:
<ul>
<li>Uncapped Commissions</li>
<li>100% Contribution to Health/Dental/Vision</li>
</ul>

3,118 Remote Customer Support Specialist Jobs