<h3>Job Description</h3>
Job Description
About us
LifeMD is a leading digital healthcare company committed to expanding access to virtual care, pharmacy services, and diagnostics by making them more affordable and convenient for all. Focused on both treatment and prevention, our unique care model is designed to optimize the patient experience and improve outcomes across more than 200 health concerns. 
To support our expanding patient base, LifeMD leverages a vertically-integrated, proprietary digital care platform, a 50-state affiliated medical group, a 22,500-square-foot affiliated pharmacy, and a U.S.-based patient care center. Our company — with offices in New York City; Greenville, SC; and Huntington Beach, CA — is powered by a dynamic team of passionate professionals. From clinicians and technologists to creatives and analysts, we're united by a shared mission to revolutionize healthcare. Employees enjoy a collaborative and inclusive work environment, hybrid work culture, and numerous opportunities for growth. Want your work to matter? Join us in building a future of accessible, innovative, and compassionate care.
About the role
We are seeking a dependable and proactive Care Center Lead to serve as a critical support resource within our telehealth Call Center operations. Acting as a bridge between frontline agents and supervisors, this role provides real-time assistance, guidance, and leadership on the floor to ensure smooth daily operations and a consistent, patient-focused service experience. The ideal candidate is an experienced call center agent with strong leadership potential, excellent communication skills, and a deep understanding of patient-centered service in a dynamic, hybrid environment.
Responsibilities
Team Support:
<ul>
<li>Serve as the first point of contact for agents needing assistance with workflows, systems, or patient interactions</li>
<li>Troubleshoot issues quickly and escalate to supervisors when necessary</li>
</ul>
Real-Time Monitoring:
<ul>
<li>Monitor call queues, wait times, and dashboards during shifts</li>
<li>Assist in reallocating resources during peak periods to maintain service levels </li>
</ul>
Coaching &amp; Mentoring:
<ul>
<li>Provide informal coaching and encouragement during shifts</li>
<li>Lead by example in professionalism, problem-solving, and call handling </li>
</ul>
Escalation Handling:
<ul>
<li>Manage minor patient or workflow escalations independently</li>
<li>Route more complex or sensitive concerns to supervisors or managers </li>
</ul>
Training Assistance:
<ul>
<li>Help onboard new agents by shadowing calls, answering questions, and reinforcing key training concepts</li>
<li>Serve as a reliable peer mentor and knowledge resource </li>
</ul>
Quality &amp; Compliance:
<ul>
<li>Support adherence to HIPAA and internal quality standards</li>
<li>Reinforce protocols and best practices to ensure consistent care center operations </li>
</ul>
Communication Hub:
<ul>
<li>Act as a liaison between supervisors and agents—sharing updates, process changes, and shift transitions effectively</li>
</ul>
Requirements
Basic Qualifications:
<ul>
<li>1+ years of experience in a customer service or call center environment</li>
<li>Familiarity with CRM systems, telephony platforms, and support tools</li>
<li>High school diploma or equivalent </li>
</ul>
Preferred Qualifications:
<ul>
<li>Experience in telehealth or healthcare support </li>
<li>Recognized as a top-performing agent with consistent professionalism, reliability, and teamwork</li>
<li>Strong communication, leadership, and problem-solving skills</li>
<li>Ability to adapt quickly and support peers in high-volume or dynamic situations</li>
</ul>
Benefits
<ul>
<li>Salary Range: $55,000-65,000 annually </li>
<li>Health Care Plan (Medical, Dental &amp; Vision)</li>
<li>Retirement Plan (401k, IRA)</li>
<li>Life Insurance (Basic, Voluntary &amp; AD&amp;D)</li>
<li>Unlimited PTO Policy</li>
<li>Paid Holidays</li>
<li>Short Term &amp; Long Term Disability</li>
<li>Training &amp; Development</li>
</ul>

Care Center Lead

<h3>Job Description</h3>
Job Description
About us
LifeMD is a leading digital healthcare company committed to expanding access to virtual care, pharmacy services, and diagnostics by making them more affordable and convenient for all. Focused on both treatment and prevention, our unique care model is designed to optimize the patient experience and improve outcomes across more than 200 health concerns. 
To support our expanding patient base, LifeMD leverages a vertically-integrated, proprietary digital care platform, a 50-state affiliated medical group, a 22,500-square-foot affiliated pharmacy, and a U.S.-based patient care center. Our company — with offices in New York City; Greenville, SC; and Huntington Beach, CA — is powered by a dynamic team of passionate professionals. From clinicians and technologists to creatives and analysts, we're united by a shared mission to revolutionize healthcare. Employees enjoy a collaborative and inclusive work environment, hybrid work culture, and numerous opportunities for growth. Want your work to matter? Join us in building a future of accessible, innovative, and compassionate care.
About the role
We are looking for a part-time Clinical Operations Coordinator to work roughly 20-25 hours per week. The hours will be from 12:00pm-5:00pm EDT (or equivalent, based on location). 
Responsibilities 
<ul>
<li>Daily review of clinical team productivity and realignment of non-compliance items with SLAs via data tracking and analysis</li>
<li>Review and document internal provider communications and inquiries, and project management of initiation of associated operational protocols</li>
<li>Coordinate daily provider affairs and engagement, as well as clinical team grievances/suggestions</li>
<li>Conduct regular reviews of Provider AI Assistant Tool output for quality assurance</li>
<li>Coordinate the provision of historical input, data tracking, and insights for provider performance touchpoints</li>
<li>Daily review of clinical team task triage in collaboration with tech and care center teams</li>
<li>Coordinate cross-functional team requests for clinical team </li>
<li>Ongoing monitoring of process improvement enabling smooth and effective provider-patient workflows</li>
</ul>
Requirements
Basic Qualifications:
<ul>
<li>2+ years of experience working with clinical providers and clinical support staff</li>
<li>Familiarity with telemedicine operations</li>
<li>Comfortability with technology and ability to navigate through various platforms and EHR systems</li>
</ul>
Preferred Qualifications:
<ul>
<li>Tech savvy with strong analytic skills</li>
<li>Experience with Google Suite, Looker, HEX, or other analytics tools </li>
</ul>
Benefits
<ul>
<li>Pay: $30.00/hour</li>
<li>Shift: 12pm-5pm EDT / 9am-2pm PDT </li>
</ul>

Clinical Operations Coordinator

<h3>Job Description</h3>
Job Description
About us
LifeMD is a leading digital healthcare company committed to expanding access to virtual care, pharmacy services, and diagnostics by making them more affordable and convenient for all. Focused on both treatment and prevention, our unique care model is designed to optimize the patient experience and improve outcomes across more than 200 health concerns. 
To support our expanding patient base, LifeMD leverages a vertically-integrated, proprietary digital care platform, a 50-state affiliated medical group, a 22,500-square-foot affiliated pharmacy, and a U.S.-based patient care center. Our company — with offices in New York City; Greenville, SC; and Huntington Beach, CA — is powered by a dynamic team of passionate professionals. From clinicians and technologists to creatives and analysts, we're united by a shared mission to revolutionize healthcare. Employees enjoy a collaborative and inclusive work environment, hybrid work culture, and numerous opportunities for growth. Want your work to matter? Join us in building a future of accessible, innovative, and compassionate care.
About the role
We are looking for a full-time Creative Designer &amp; Video Editor to join our in-house team in New York City (in-office role). You’ll be responsible for producing high-performing visual content across digital channels, including ads, landing pages, emails, social, and brand campaigns. This role blends hands-on design and editing with strategic creative thinking to help elevate our marketing and brand presence.
Responsibilities
<ul>
<li>Design high-converting static creatives for paid ads, social posts, email headers, landing pages, and branded materials</li>
<li>Edit short-form video ads and UGC-style content for platforms like TikTok, Meta, YouTube, and more</li>
<li>Add text overlays, transitions, cuts, and other performance-focused elements to raw footage</li>
<li>Resize, crop, and repurpose existing creative assets for different formats and platforms</li>
<li>Collaborate closely with marketing, product, and brand teams to align on creative needs</li>
<li>Maintain visual consistency while iterating quickly based on performance data</li>
<li>Manage multiple fast-moving projects with minimal oversight </li>
</ul>
Requirements
Basic Qualifications:
<ul>
<li>4+ years of professional experience in graphic design and/or video editing</li>
<li>Strong portfolio showing clean, modern design and high-performing ad creatives</li>
<li>Proficient in Adobe Creative Suite, especially Photoshop, Illustrator, and Premiere Pro (After Effects is a plus)</li>
<li>Deep understanding of layout, typography, branding, and digital ad formats</li>
<li>Experience editing short-form videos for performance marketing (especially Meta &amp; TikTok)</li>
</ul>
Preferred Qualifications:
<ul>
<li>Experience with 3D graphics or rendering (especially liquids or product visuals)</li>
<li>Background in health, wellness, or DTC/subscription brands</li>
<li>Familiarity with project management tools like ClickUp or Asana</li>
<li>Knowledge of FDA or healthcare advertising compliance </li>
<li>Comfortable working in a fast-paced environment with shifting priorities</li>
<li>Strong communication, organization, and time management skills</li>
</ul>
Benefits
<ul>
<li>Salary: $100,000-$145,000 annually </li>
<li>Health Care Plan (Medical, Dental &amp; Vision)</li>
</ul>
<ul>
<li>Retirement Plan (401k, IRA)</li>
<li>Life Insurance (Basic, Voluntary &amp; AD&amp;D)</li>
<li>Unlimited PTO Policy</li>
<li>Paid Holidays</li>
<li>Short Term &amp; Long Term Disability</li>
<li>Training &amp; Development</li>
</ul>

Creative Designer & Video Editor

<h3>Job Description</h3>
Job Description
About us
LifeMD is a leading digital healthcare company committed to expanding access to virtual care, pharmacy services, and diagnostics by making them more affordable and convenient for all. Focused on both treatment and prevention, our unique care model is designed to optimize the patient experience and improve outcomes across more than 200 health concerns. 
To support our expanding patient base, LifeMD leverages a vertically-integrated, proprietary digital care platform, a 50-state affiliated medical group, a 22,500-square-foot affiliated pharmacy, and a U.S.-based patient care center. Our company — with offices in New York City; Greenville, SC; and Huntington Beach, CA — is powered by a dynamic team of passionate professionals. From clinicians and technologists to creatives and analysts, we're united by a shared mission to revolutionize healthcare. Employees enjoy a collaborative and inclusive work environment, hybrid work culture, and numerous opportunities for growth. Want your work to matter? Join us in building a future of accessible, innovative, and compassionate care.
About the role
We are looking for a full-time Creative Designer &amp; Video Editor to join our in-house team in New York City (in-office role). You’ll be responsible for producing high-performing visual content across digital channels, including ads, landing pages, emails, social, and brand campaigns. This role blends hands-on design and editing with strategic creative thinking to help elevate our marketing and brand presence.
Responsibilities
<ul>
<li>Design high-converting static creatives for paid ads, social posts, email headers, landing pages, and branded materials</li>
<li>Edit short-form video ads and UGC-style content for platforms like TikTok, Meta, YouTube, and more</li>
<li>Add text overlays, transitions, cuts, and other performance-focused elements to raw footage</li>
<li>Resize, crop, and repurpose existing creative assets for different formats and platforms</li>
<li>Collaborate closely with marketing, product, and brand teams to align on creative needs</li>
<li>Maintain visual consistency while iterating quickly based on performance data</li>
<li>Manage multiple fast-moving projects with minimal oversight </li>
</ul>
Requirements
Basic Qualifications:
<ul>
<li>4+ years of professional experience in graphic design and/or video editing</li>
<li>Strong portfolio showing clean, modern design and high-performing ad creatives</li>
<li>Proficient in Adobe Creative Suite, especially Photoshop, Illustrator, and Premiere Pro (After Effects is a plus)</li>
<li>Deep understanding of layout, typography, branding, and digital ad formats</li>
<li>Experience editing short-form videos for performance marketing (especially Meta &amp; TikTok)</li>
</ul>
Preferred Qualifications:
<ul>
<li>Experience with 3D graphics or rendering (especially liquids or product visuals)</li>
<li>Background in health, wellness, or DTC/subscription brands</li>
<li>Familiarity with project management tools like ClickUp or Asana</li>
<li>Knowledge of FDA or healthcare advertising compliance </li>
<li>Comfortable working in a fast-paced environment with shifting priorities</li>
<li>Strong communication, organization, and time management skills</li>
</ul>
Benefits
<ul>
<li>Health Care Plan (Medical, Dental &amp; Vision)</li>
</ul>
<ul>
<li>Retirement Plan (401k, IRA)</li>
<li>Life Insurance (Basic, Voluntary &amp; AD&amp;D)</li>
<li>Unlimited PTO Policy</li>
<li>Paid Holidays</li>
<li>Short Term &amp; Long Term Disability</li>
<li>Training &amp; Development</li>
</ul>

<h3>Job Description</h3>
Job Description
About us
LifeMD is a leading digital healthcare company committed to expanding access to virtual care, pharmacy services, and diagnostics by making them more affordable and convenient for all. Focused on both treatment and prevention, our unique care model is designed to optimize the patient experience and improve outcomes across more than 200 health concerns. 
To support our expanding patient base, LifeMD leverages a vertically-integrated, proprietary digital care platform, a 50-state affiliated medical group, a 22,500-square-foot affiliated pharmacy, and a U.S.-based patient care center. Our company — with offices in New York City; Greenville, SC; and Huntington Beach, CA — is powered by a dynamic team of passionate professionals. From clinicians and technologists to creatives and analysts, we're united by a shared mission to revolutionize healthcare. Employees enjoy a collaborative and inclusive work environment, hybrid work culture, and numerous opportunities for growth. Want your work to matter? Join us in building a future of accessible, innovative, and compassionate care.
About the role
We're looking for an AI Engineer to build and deploy AI services that help connect patients to faster, better care by empowering our care team and streamlining the patient experience. You'll own the full development lifecycle–from prototyping new AI capabilities to production-ready deployment. You will work closely with our cloud ops team for ongoing infrastructure management. This role combines hands-on service development with the technical depth needed to ship robust, scalable services on GCP.
Responsibilities 
<ul>
<li>Develop new AI services and strengthen existing capabilities, from concept to production deployment</li>
<li>Build and iterate on existing services including smart message routing and AI voice assistants</li>
<li>Design APIs and service architectures that integrate with our existing healthcare platform</li>
<li>Create AI evaluation models and testing frameworks to ensure service quality and safety</li>
<li>Work with cloud ops to deploy and maintain services</li>
<li>Collaborate closely with analytics to build datasets that empower AI agents and enrich the decision context</li>
</ul>
Requirements
Basic Qualifications: 
<ul>
<li>3+ years of experience with Python and cloud infrastructure, preferably Google Cloud Platform</li>
<li>Experience with working with APIs like OpenAI, Pinecone, and Anthropic</li>
<li>Proficient with AI-assisted coding tools like Cursor, Claude Code, or similar tools</li>
<li>Comfortability with data engineering concepts including SQL, BigQuery, data pipelines, and schema management</li>
<li>Ability to build robust testing frameworks for complex, multi-component systems with proper error handling and monitoring</li>
</ul>
Preferred Qualifications: 
<ul>
<li>Interest in taking a structured and systematic approach to development: your code is well-documented, your tests are comprehensive, and you think about failure modes and the end-user experience</li>
</ul>
Benefits
<ul>
<li>Salary Range: $150,000-$160,000</li>
<li>Health Care Plan (Medical, Dental &amp; Vision)</li>
<li>Retirement Plan (401k, IRA)</li>
<li>Life Insurance (Basic, Voluntary &amp; AD&amp;D)</li>
<li>Unlimited PTO Policy</li>
<li>Paid Holidays</li>
<li>Short Term &amp; Long Term Disability</li>
<li>Training &amp; Development</li>
</ul>

AI Engineer

<h3>Job Description</h3>
Job Description
About Us:
LifeMD is a leading digital healthcare company committed to expanding access to virtual care, pharmacy services, and diagnostics by making them more affordable and convenient for all. Focused on both treatment and prevention, our unique care model is designed to optimize the patient experience and improve outcomes across more than 200 health concerns. 
To support our expanding patient base, LifeMD leverages a vertically-integrated, proprietary digital care platform, a 50-state affiliated medical group, a 22,500-square-foot affiliated pharmacy, and a U.S.-based patient care center. Our company — with offices in New York City; Greenville, SC; and Huntington Beach, CA — is powered by a dynamic team of passionate professionals. From clinicians and technologists to creatives and analysts, we're united by a shared mission to revolutionize healthcare. Employees enjoy a collaborative and inclusive work environment, hybrid work culture, and numerous opportunities for growth. Want your work to matter? Join us in building a future of accessible, innovative, and compassionate care.
Position Overview: 
The Inside Sales Representative will work within our men's health vertical (RexMD) and will play a crucial role in driving sales and expanding our customer base. Within this role, you will be responsible for reaching out to potential customers, understanding their needs, and offering tailored solutions that align with our product offerings. Your goal will be to convert leads into satisfied customers while maintaining a high level of customer support.
Key Responsibilities:
<ul>
<li>Perform sales calls to potential customers who have expressed interest in RexMD’s products or who may benefit from our services</li>
<li>Build and maintain strong relationships with customers by understanding their needs and providing personalized recommendations</li>
<li>Meet or exceed sales targets and quotas on a consistent basis</li>
<li>Accurately track and report sales activities and outcomes using CRM tools</li>
<li>Provide exceptional customer support, addressing any questions or concerns customers may have during the sales process</li>
<li>Collaborate with the marketing and customer service teams to improve sales strategies and customer experiences</li>
<li>Stay updated on RexMD’s product offerings, industry trends, and competitor activities</li>
</ul>
Requirements
Basic Qualifications: 
<ul>
<li>Experience in sales, preferably in outside sales, inside sales or telemarketing</li>
<li>Proficient in math and numbers, with the ability to calculate costs, discounts, and sales projections easily</li>
<li>Proven track record of meeting or exceeding sales targets</li>
<li>Experience using CRM software and other sales tools</li>
</ul>
Preferred Qualifications: 
<ul>
<li>Strong interpersonal skills with the ability to build rapport quickly with customers</li>
<li>Excellent communication skills, both verbal and written</li>
<li>Customer-focused with a passion for delivering top-notch service</li>
<li>Self-motivated and goal-oriented</li>
<li>Ability to work independently and as part of a team in a fast-paced environment</li>
</ul>
Benefits
<ul>
<li>Pay: $22.50/hour + uncapped monthly commission</li>
<li>Health Care Plan (Medical, Dental &amp; Vision)</li>
<li>Retirement Plan (IRA, up to 3.5% employer-matched 401k)</li>
<li>Life Insurance (Basic, Voluntary &amp; AD&amp;D)</li>
<li>Paid Time Off (Vacation, Sick &amp; 9 Holidays)</li>
<li>Short &amp; Long Term Disability</li>
<li>Training &amp; Development</li>
</ul>

Inside Sales Representative

<h3>Job Description</h3>
Job Description
About us
LifeMD is a leading digital healthcare company committed to expanding access to virtual care, pharmacy services, and diagnostics by making them more affordable and convenient for all. Focused on both treatment and prevention, our unique care model is designed to optimize the patient experience and improve outcomes across more than 200 health concerns. 
To support our expanding patient base, LifeMD leverages a vertically-integrated, proprietary digital care platform, a 50-state affiliated medical group, a 22,500-square-foot affiliated pharmacy, and a U.S.-based patient care center. Our company — with offices in New York City; Greenville, SC; and Huntington Beach, CA — is powered by a dynamic team of passionate professionals. From clinicians and technologists to creatives and analysts, we're united by a shared mission to revolutionize healthcare. Employees enjoy a collaborative and inclusive work environment, hybrid work culture, and numerous opportunities for growth. Want your work to matter? Join us in building a future of accessible, innovative, and compassionate care.
About the role
LifeMD is searching for a bold, strategic, and exceptionally creative Director of Social Media to take the helm of our organic social presence across all owned brands. This pivotal role offers a unique chance to shape the social identity of a leading digital health company, fostering community, enhancing credibility, and expanding influence across diverse patient journeys, from weight loss to men’s health.
You will be responsible for building and expanding a team of social strategists, community managers, and content creators. This role requires close collaboration with acquisition, creative, clinical, and brand teams to significantly scale organic engagement and user acquisition through our owned channels. Additionally, you will oversee our influencer strategy and partnerships. This position demands a blend of strategic vision and hands-on execution, making it ideal for a social leader ready to make an immediate impact.
Key Responsibilities:
Strategy &amp; Leadership:
<ul>
<li>Develop and own the overarching organic social media strategy for all LifeMD brands</li>
<li>Define audience segmentation, platform strategy, and creative direction specific to each brand</li>
<li>Act as the internal authority on all aspects of social media, including voice, tone, visual trends, platform innovations, and performance metrics</li>
<li>Collaborate with the paid media team to ensure seamless synergy between organic and paid initiatives</li>
</ul>
Content &amp; Execution:
<ul>
<li>Oversee the creation, approval, and publication of daily social content calendars across various platforms (Instagram, TikTok, YouTube, X, Threads, LinkedIn, Facebook, Pinterest, Reddit)</li>
<li>Work in conjunction with designers, video editors, and UGC creators to produce content that is fast, polished, and natively creative for each platform</li>
<li>Drive the production of educational, entertaining, and product-focused content that builds trust, captures attention, and converts viewers into customers</li>
<li>Lead the execution of product launches, key tentpole moments, doctor-led content, and live/influencer campaigns</li>
</ul>
Community Management &amp; Growth:
<ul>
<li>Build and scale authentic, highly engaged communities across all platforms, fostering strong brand loyalty</li>
<li>Manage and mentor community managers to ensure prompt, helpful, and brand-consistent responses</li>
<li>Analyze engagement data to continuously optimize content and channel strategies</li>
</ul>
Influencer &amp; Creator Partnerships:
<ul>
<li>Lead our influencer and UGC partnership strategy, identifying, managing, and scaling creators across various verticals and platforms</li>
<li>Drive content pipelines from influencers and manage seedings for key campaigns</li>
<li>Partner with legal and compliance teams to ensure all partnerships are brand-safe</li>
</ul>
Requirements
Basic Qualifications: 
<ul>
<li>4+ years of experience in social media, with a minimum of 2 years in a leadership capacity</li>
<li>Demonstrated history of scaling brand accounts, resulting in high engagement and tangible business impact</li>
<li>Exceptional content instincts, both visually and verbally, combined with strong data intuition</li>
<li>Proven success in collaborating with creative, growth, legal, and executive teams</li>
<li>Expertise in TikTok, Instagram Reels, YouTube Shorts, and other rapidly growing formats</li>
<li>In-depth understanding of the influencer landscape, UGC sourcing, and community engagement</li>
</ul>
Preferred Qualifications: 
<ul>
<li>Experience in both DTC eCommerce and healthcare/regulated industries </li>
<li>Experience with tools such as Sprout, Later, Dash Hudson, Tagger, Figma, and Notion </li>
</ul>
<ul>
<li>Highly organized, adaptable, and proficient in managing multiple brands simultaneously</li>
</ul>
Benefits
<ul>
<ul>
<li>Salary Range: $130,000-$150,000</li>
<li>Health Care Plan (Medical, Dental &amp; Vision)</li>
<li>Retirement Plan (401k, IRA)</li>
<li>Life Insurance (Basic, Voluntary &amp; AD&amp;D)</li>
<li>Unlimited PTO Policy</li>
<li>Paid Holidays</li>
<li>Short Term &amp; Long Term Disability</li>
<li>Training &amp; Development</li>
</ul>
</ul>

Director of Social Media

<h3>Job Description</h3>
Job Description
About Us:
LifeMD is a leading digital healthcare company committed to expanding access to virtual care, pharmacy services, and diagnostics by making them more affordable and convenient for all. Focused on both treatment and prevention, our unique care model is designed to optimize the patient experience and improve outcomes across more than 200 health concerns. 
To support our expanding patient base, LifeMD leverages a vertically-integrated, proprietary digital care platform, a 50-state affiliated medical group, a 22,500-square-foot affiliated pharmacy, and a U.S.-based patient care center. Our company — with offices in New York City; Greenville, SC; and Huntington Beach, CA — is powered by a dynamic team of passionate professionals. From clinicians and technologists to creatives and analysts, we're united by a shared mission to revolutionize healthcare. Employees enjoy a collaborative and inclusive work environment, hybrid work culture, and numerous opportunities for growth. Want your work to matter? Join us in building a future of accessible, innovative, and compassionate care.
Position Overview: 
As an Outbound Sales Development Representative for the RexMD vertical, you will play a crucial role in driving sales and expanding our customer base. You will be responsible for reaching out to potential customers, understanding their needs, and offering tailored solutions that align with our product offerings. Your goal will be to convert leads into satisfied customers while maintaining a high level of customer support.
Key Responsibilities:
<ul>
<li>Perform outbound sales calls to potential customers who have expressed interest in RexMD’s products or who may benefit from our services</li>
<li>Build and maintain strong relationships with customers by understanding their needs and providing personalized recommendations</li>
<li>Meet or exceed sales targets and quotas on a consistent basis</li>
<li>Accurately track and report sales activities and outcomes using CRM tools</li>
<li>Provide exceptional customer support, addressing any questions or concerns customers may have during the sales process</li>
<li>Collaborate with the marketing and customer service teams to improve sales strategies and customer experiences</li>
<li>Stay updated on RexMD’s product offerings, industry trends, and competitor activities</li>
</ul>
Requirements
Basic Qualifications: 
<ul>
<li>Experience in sales, preferably in outbound sales or telemarketing</li>
<li>Proficient in math and numbers, with the ability to calculate costs, discounts, and sales projections</li>
<li>Proven track record of meeting or exceeding sales targets</li>
<li>Experience using CRM software and other sales tools</li>
</ul>
Preferred Qualifications: 
<ul>
<li>Strong interpersonal skills with the ability to build rapport quickly with customers</li>
<li>Excellent communication skills, both verbal and written</li>
<li>Customer-focused with a passion for delivering top-notch service</li>
<li>Self-motivated and goal-oriented</li>
<li>Ability to work independently and as part of a team in a fast-paced environment</li>
</ul>
Benefits
<ul>
<li>Pay: $22.50/hour + uncapped monthly commission</li>
<li>Health Care Plan (Medical, Dental &amp; Vision)</li>
<li>Retirement Plan (IRA, up to 3.5% employer-matched 401k)</li>
<li>Life Insurance (Basic, Voluntary &amp; AD&amp;D)</li>
<li>Paid Time Off (Vacation, Sick &amp; 9 Holidays)</li>
<li>Short &amp; Long Term Disability</li>
<li>Training &amp; Development</li>
</ul>

Outbound Sales Representative

<h3>Job Description</h3>
Job Description
About us
LifeMD is a leading digital healthcare company committed to expanding access to virtual care, pharmacy services, and diagnostics by making them more affordable and convenient for all. Focused on both treatment and prevention, our unique care model is designed to optimize the patient experience and improve outcomes across more than 200 health concerns. 
To support our expanding patient base, LifeMD leverages a vertically-integrated, proprietary digital care platform, a 50-state affiliated medical group, a 22,500-square-foot affiliated pharmacy, and a U.S.-based patient care center. Our company — with offices in New York City; Greenville, SC; and Huntington Beach, CA — is powered by a dynamic team of passionate professionals. From clinicians and technologists to creatives and analysts, we're united by a shared mission to revolutionize healthcare. Employees enjoy a collaborative and inclusive work environment, hybrid work culture, and numerous opportunities for growth. Want your work to matter? Join us in building a future of accessible, innovative, and compassionate care.
About the role
We are searching for enthusiastic Nurse Practitioners to join our team at LifeMD. This individual will work 100% remotely and will be part of a collaborative team consisting of Physicians, Nurses, and support staff. Together, they will deliver exceptional care to our LifeMD patients.
Responsibilities
<ul>
<li>Deliver comprehensive clinical care through both text-based (asynchronous) and video-based (synchronous) consultations, ensuring the wellbeing of the patients</li>
<li>Empower patients with knowledge by educating them on suitable treatments and personalized care plans for their specific health needs</li>
<li>Oversee patient follow-ups for ongoing care programs, ensuring continuity and effectiveness of treatment</li>
<li>Prescribe medication and provide timely refills as needed, ensuring patients have access to appropriate medications</li>
<li>Maintain accurate and timely electronic health records (EHR) in compliance with all relevant regulations</li>
<li>Adhere to all ethical and professional standards of practice, including patient confidentiality and informed consent</li>
<li>Participate in team meetings, chart audits, and continuing education activities</li>
<li>Stay informed of current research, best practices, and advancements in healthcare</li>
<li>Provide medication evaluation and management to patients within the LifeMD family of services including women's health, men's health, urgent care, behavioral health and other conditions, as needed by management</li>
</ul>
Requirements
Basic Qualifications: 
<ul>
<li>Master's or Doctoral degree from an accredited nursing program with a specialization in Family Practice, or similar</li>
<li>Current, unencumbered FNP license in multiple states (additional state licenses may be required based on patient location)</li>
<li>Board certification in Family Nurse Practitioner (FNP) through the ANCC</li>
<li>2+ years of experience as an NP, with demonstrated experience in telehealth</li>
<li>Primary care experience with the ability to diagnose and treat both acute and chronic care conditions</li>
<li>Familiarity with telehealth platforms and electronic health record (EHR) systems</li>
</ul>
Preferred Qualifications: 
<ul>
<li>20+ active state medical licenses, in good standing</li>
<li>Strong communication skills for both live video and asynchronous messaging</li>
<li>Excellent critical thinking, problem-solving, and decision-making abilities</li>
<li>Ability to work independently and as part of a collaborative team</li>
<li>Commitment to providing patient-centered, compassionate care</li>
</ul>
Benefits
<ul>
<li>Salary: $140,000 annually </li>
<li>Health Care Plan (Medical, Dental &amp; Vision)</li>
<li>Retirement Plan (401k, IRA)</li>
<li>Life Insurance (Basic, Voluntary &amp; AD&amp;D)</li>
<li>Paid Time Off (Vacation, Sick &amp; Public Holidays)</li>
<li>Short Term &amp; Long Term Disability</li>
<li>LifeMD paid medical licensing for additional states</li>
<li>Malpractice insurance coverage</li>
</ul>

Nurse Practitioner

<h3>Job Description</h3>
Job Description
About us
LifeMD is a leading digital healthcare company committed to expanding access to virtual care, pharmacy services, and diagnostics by making them more affordable and convenient for all. Focused on both treatment and prevention, our unique care model is designed to optimize the patient experience and improve outcomes across more than 200 health concerns. 
To support our expanding patient base, LifeMD leverages a vertically-integrated, proprietary digital care platform, a 50-state affiliated medical group, a 22,500-square-foot affiliated pharmacy, and a U.S.-based patient care center. Our company — with offices in New York City; Greenville, SC; and Huntington Beach, CA — is powered by a dynamic team of passionate professionals. From clinicians and technologists to creatives and analysts, we're united by a shared mission to revolutionize healthcare. Employees enjoy a collaborative and inclusive work environment, hybrid work culture, and numerous opportunities for growth. Want your work to matter? Join us in building a future of accessible, innovative, and compassionate care.
About the role
We are looking for a bilingual Medical Service Representative to serve as the face of our Virtual Patient Care platform. You will be charged with ensuring that our patients have the best experience possible as they enter our virtual platform. You will be responsible for answering patient questions and concerns while also providing guidance to our Medical Service Representatives when necessary. You will serve as a liaison between our patients and LifeMD Southern Patient Care so professionalism and expert customer service skills are a must. If you have a passion for helping others and providing a memorable patient experience, then apply today and become a part of our team 
Responsibilities
<ul>
<li>Greet patients with a warm and welcoming presence and serve as the face of our Virtual Care platform</li>
<li>Answer incoming calls from patients with a courteous and professional manner</li>
<li>Provide patients with solutions to any inquires they may have</li>
<li>Maintain patient accounts and information </li>
<li>Work with medical team to handle patient scheduling</li>
<li>Provide leadership and guidance to other Customer Service Representatives </li>
<li>Other duties as assigned </li>
</ul>
Requirements
<ul>
<li>1+ year of related work experience, which can include call center, patient coordination, or claims experience</li>
<li>Bilingual in English and Spanish</li>
<li>Must be computer literate and proficient in Google Suite</li>
<li>Strong problem solving and decision-making skills</li>
<li>Availability to work confidential and sensitive information</li>
<li>Medical experience a plus</li>
<li>Must be able to work full time onsite (this is not a remote position)</li>
<li>Assigned duties can be changed at any time</li>
</ul>
Benefits
<ul>
<li>Pay: $22.50/hr</li>
<li>Health Care Plan (Medical, Dental &amp; Vision)</li>
<li>Paid Time Off (Vacation, Sick &amp; Public Holidays)</li>
<li>Training &amp; Development</li>
</ul>

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