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<h3>Job Description</h3>
Job Description
Position Summary Uniguest is seeking a dedicated and customer-centric individual to join our dynamic team of Technical Support Representatives. In this role, you will provide tailored, comprehensive, and user-friendly support primarily over the phone, operating in a 24x7x365 environment. Our mission is to assist customers promptly and efficiently, ensuring their satisfaction. The ideal candidate will thrive in a collaborative environment and possess a genuine passion for their work.
This position offers the flexibility of remote work. This role is heavily focused on troubleshooting Windows PCs and resolving networking issues along with Uniguest’s proprietary software. The successful candidate will excel in both independent work and team collaboration, ensuring seamless support delivery around the clock. Please note, this position will begin in January 2026. We are seeking candidates available to start at that time.
Schedule 
<ul>
<li>Monday, Tuesday, Wednesday, Thursday and Sunday (11 am - 7:30 pm CST) </li>
</ul>
Primary Responsibilities
<ul>
<li>Provide excellent customer service in a busy call center environment.</li>
<li>Answer incoming requests from customers and respond in a timely manner.</li>
<li>Troubleshoot a variety of desktop computer issues including internet connectivity, printer functionality, and proprietary security software functionality.</li>
<li>Install and configure proprietary software on remote customer computers.</li>
<li>Thoroughly document and update cases in our ticketing system.</li>
<li>Identify and escalate priority cases to higher Tier members or supervisor as appropriate.</li>
</ul>
Experience &amp; Skills
<ul>
<li>Hardware proficiency: Troubleshooting symptoms of hardware failure, printing functionality and common fail points.</li>
<li>Excellent oral and written communication skills to communicate clearly across a wide variety of technical capabilities and understanding.</li>
<li>Ability to work independently and perform several tasks simultaneously.</li>
<li>Demonstrates interest in and adept at learning new products and technologies quickly.</li>
<li>Tool proficiency: CRM (Salesforce experience preferred), ticket tracking, remote access, SharePoint, MS Office.</li>
<li>Prior experience with Linux is a plus. </li>
<li>Network proficiency: Routers, switches, IP addressing, wired and Wi-Fi connectivity, networked printers.</li>
</ul>
Required Qualifications
<ul>
<li>High school diploma required; candidates pursuing Associates degree in an IT field, A+, Network+, and MCP certified are preferred.</li>
<li>Proficiency in Windows OS, macOS, MS Office, Adobe Reader</li>
</ul>
What We Offer
<ul>
<li>Competitive employee benefits package*</li>
<li>Medical, Dental and Vision Insurance Plan options.</li>
<li>Pet Insurance Plan. </li>
<li>401k Plan with Employer Match.</li>
<li>Paid Time Off Programs including vacation, sick leave, volunteer time off and parental leave.</li>
<li>Employee Assistance Program (EAP).</li>
<li>Employee Referral Bonus Program.</li>
<li>Career development and potential for advancement opportunities.</li>
<li>Performance bonuses.</li>
<li>Employee Recognition Rewards Program. </li>
</ul>
*Benefits package will depend on your position, location and other eligibility requirements.
About Uniguest Uniguest is the global leader in providing highly secure, fully managed customer-facing technology solutions on an outsourced basis to the hospitality, senior living, specialty retail, education, and corporate sectors. Our suite of turnkey consumer-facing technology solutions includes hardware and software solution packages, system implementation, and 24/7/365 multi-lingual support for public space kiosks, purpose-built kiosks (PC, iMac, tablet), digital signage, Interactive TV, tablets, remote printing, and more – all designed to deliver a consistent and safe experience to our clients’ customers.
Uniguest is committed to equal employment opportunity and to providing all people equal access to employment without regard to personal characteristics that are unrelated to their ability, performance, or qualifications. Uniguest prohibits discrimination and harassment against any employee or applicant for employment based on race, color, religion, national origin, sex, sexual orientation, marital status, pregnancy, gender identity, veteran status, disability, genetic information, age, or any other basis protected by law.
 Monday, Tuesday, Wednesday, Thursday and Sunday (11 am - 7:30 pm CST)

Technical Support Representative - Tier I (Remote U.S.)

<h3>Job Description</h3>
Job Description
Job Overview:
This fast-paced position includes a lot of phone and email time working with clients in our web application. It also provides exposure to a variety of web technologies with opportunities to further develop professional skills as-needed within the company.
Responsibilities:
<ul>
<li>
Learn our system inside-out; training provided
</li>
<li>
Answer clients’ inquiries via phone, emails and/or chat. Gather appropriate information regarding client issues
</li>
<li>
Train clients in using various aspects of our software
</li>
<li>
Assist clients in troubleshooting; escalate calls to Tier 2 support, as needed
</li>
<li>
Timely resolution of issues, following up with clients to ensure satisfaction
</li>
<li>
Collaborate with other team members to resolve complex customer support technical issues
</li>
<li>
Assist with documentation; test new products/feature updates
</li>
<li>
Other duties as assigned by the support manager
</li>
<li>
Proactively provide feedback regarding potential improvements
</li>
</ul>
&nbsp;
&nbsp;
Qualifications:
<ul>
<li>
Minimum 3 years computer/customer support experience
</li>
<li>
Extremely comfortable in general computer usage
</li>
<li>
Eagerness and aptitude to learn new technology skills
</li>
<li>
Strong integrity and work ethic
</li>
<li>
Positive attitude
</li>
<li>
Proficiency in basic Microsoft Excel
</li>
<li>
Excellent problem-solving skills and attention to detail
</li>
<li>
Strong communication and customer service skills
</li>
<li>
Understanding of HTML &amp; web graphics a plus
</li>
<li>
Understanding Photoshop a plus
</li>
<li>
Previous experience in education a plus
</li>
</ul>
Additional Perks:
<ul>
<li>
Friendly team setting with a casual office environment
</li>
<li>
Exciting startup-like environment with a stable and growing client base
</li>
<li>
Fantastic opportunities to connect with each other and our loved ones through company-sponsored activities
</li>
<li>
Company-provided snacks and meals
</li>
<li>
Coffee lovers welcome!
</li>
<li>
Growth potential for those who excel
</li>
<li>
401(k) matching
</li>
<li>
HSA and FSA
</li>
</ul>
Company DescriptionGradelink® has been a leading provider of online school administration systems since 2002, connecting students, parents, teachers, and administrators through our award-winning platform. We pride ourselves not only on our innovative software but also on the close-knit, positive, and team-oriented work environment we have cultivated over the years. 
<h3>Company Description</h3>
Gradelink® has been a leading provider of online school administration systems since 2002, connecting students, parents, teachers, and administrators through our award-winning platform. We pride ourselves not only on our innovative software but also on the close-knit, positive, and team-oriented work environment we have cultivated over the years.

Technical Support / Customer Service Representative

<h3>Job Description</h3>
Job DescriptionDivision: Information Technology 
Reports to: Chief Information Officer 
Status: FT 
Salary: $44,262.00
JOB DESCRIPTION:
Candidate would provide workstation support to end users in the city-wide environment. Candidate would provide technical assistance and training to end users by performing the following duties.
Problem Solving, LAN and WAN Knowledge, Help Desk Experience, Verbal Communication, Operating Systems, Phone Skills, Customer Service, Quality Focus, PC Proficiency, System Administration, UNIX System Administration, SharePoint support. 
Essential Duties and Responsibilities include the following and other duties may be assigned as required:
• Provide client support and technical issue resolution via E-Mail, phone and other electronic medium.
• Configuration of client's equipment to connect to the Internet via Local and Wide Area Network technologies.
• Configure software to connect to Internet application servers.
• Provide training to clients in the use of system and applications as related to Internet.
• Obtain general understanding of Microsoft OS, Microsoft Server OS and application operations related to city offered services.
• Provide further assistance to the Chief Technology Officer.


 QUALIFICATIONS:
The Ideal candidate will also possess the following skills:
• Able to work independently and efficiently to meet deadlines.
• Able to promptly answer support related email, phone calls and other electronic communications.
• Self-motivated, detail-oriented and organized.
• Experience with hardware and software issues.
• Proficient in Internet related applications such as Email clients, FTP clients and Web Browsers.
• Excellent communication (oral and written), interpersonal, organizational, and presentation skills.
Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

 Date Posted: May 6, 2024

Technical Support

<h3>Job Description</h3>
Job Description
Technical Service Representative in the Midwest
 
Duties &amp; Qualifications
<ul>
<li>Must be knowledgeable about water-based and solvent-based liquid coatings and all application methods and equipment used in OEM industrial coating applications.</li>
<li>Excel at troubleshooting, conducting line audits and trials, training, recommending productivity and quality enhancements, and providing responsive customer support in the assigned territory.</li>
<li>Provide technical support to existing and prospective customers, including but not limited to troubleshooting, conducting line audits and trials, implementing SOPs, and data collection programs, and recommending productivity and quality enhancements.</li>
<li>Partner with Sales to set territory plans to achieve annual business objectives.</li>
<li>Coordinate daily and weekly activities to provide technical support to customers and prospects in the territory.</li>
<li>10 years’ experience in liquid Industrial Coatings in a field technical capacity.</li>
<li>Degree in a related field.</li>
<li>Reside in either the upper Midwest territory, ideally WI, southern MN, or eastern IA. </li>
</ul>

Join this dynamic team today and be part of an exciting journey as they push the boundaries of product development and make a real difference in the market.

Apply now to unleash your potential as a Technical Service Representative!

Technical Service Representative

<h3>Job Description</h3>
Job Description

Location: 2727 LBJ Freeway, Suite 240, Dallas, TX 75234
Compensation: $65,000 - $70,000 annually Job Type: Full-time Pay Frequency: Annually
 Job Overview: We are seeking a highly motivated and experienced Technical Support Representative (Network &amp; VoIP) to join our team. The ideal candidate will have at least 3 years of relevant experience. This position will focus on providing technical support, troubleshooting, and customer service related to our company's VoIP and network solutions.
 About Vivant: Vivant is a fast-growing provider of managed connectivity solutions, specializing in delivering reliable internet, VoIP, managed networks, and security to restaurants, dealerships, healthcare providers, retailers, and small to medium-sized businesses.
We help businesses eliminate outages with 100% uptime solutions that keep your business connected to essential tools. If you're highly organized, detail-oriented, and goal-driven—you'll fit right in at Vivant.

A Day in the Life as a Technical Support Representative (Network &amp; VoIP):
<ul>
<li>Diagnose and resolve SIP, RTP, and PBX-related voice issues</li>
<li>Manage customer and reseller tickets through our support system</li>
<li>Escalate complex faults to upstream carriers as needed</li>
<li>Deliver timely and accurate solutions to customers</li>
<li>Assist with moves, adds, and changes for customer systems</li>
<li>Document procedures for internal knowledge sharing</li>
<li>Support clients and partners during new VoIP solution deployments</li>
<li>Mentor and coach team members to improve service quality</li>
</ul>

Requirements:
<ul>
<li>At least 2 years of hands-on experience supporting VoIP (SIP and RTP)</li>
<li>Familiarity with protocol analyzers and interpreting results</li>
<li>Solid understanding of network basics and general telecom troubleshooting</li>
<li>Experience with open-source SIP-based PBX systems (Asterisk, FreeSWITCH, Kamailio, Kazoo)</li>
<li>Familiarity with VoIP phones (e.g., Grandstream, Yealink, Polycom)</li>
<li>Bonus if you have experience with:
<ul>
<li>Working in an ISP/MSP or managed VoIP environment</li>
<li>Deploying NetSapiens, 3CX, or PortaOneSIP-based PBX systems (Cisco, Asterisk, Polycom, Yealink)</li>
<li>Completion of SIP School</li>
<li>IP protocols and services (SMTP, FTP, HTTP, DHCP, TFTP, Telnet, SSH)</li>
</ul>
</li>
</ul>

What We're Looking For:
<ul>
<li>A motivated self-starter with excellent written and spoken English</li>
<li>Customer-focused problem solver and team player</li>
<li>High attention to detail and integrity</li>
<li>Able to work independently and as part of a team</li>
<li>Someone who strives to be “so good they can’t be ignored”</li>
</ul>
 If you're an experienced Technical Support Representative who enjoys solving technical challenges and delivering excellent customer service, we’d love to hear from you! Join Vivant and take your career to the next level!
 We are proud to be an equal opportunity employer. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, age, sex, national origin, disability status, veteran status, sexual orientation, gender identity, or any other legally protected status.

Alternate Job Titles &amp; Keywords: Alternate Titles:
<ul>
<li>VoIP Support Technician</li>
<li>Network Support Specialist</li>
<li>Telecom Support Engineer</li>
<li>Technical Support Analyst (VoIP)</li>
<li>VoIP and Network Specialist</li>
</ul>
Keywords: VoIP, SIP, RTP, Asterisk, FreeSWITCH, Kamailio, Kazoo, Grandstream, Yealink, Polycom, Network Support, Managed Services, Technical Support, Telecom Support, NetSapiens, 3CX, PortaOne, PBX Systems, VoIP Phones, Layer 3 Networking, IP Protocols, Managed VoIP, Help Desk, Tier 2 Support, Dallas VoIP Jobs

Technical Support Representative (Network & VoIP)

<h3>Job Description</h3>
Job DescriptionDescription:

Job Title: Technical Data Support Specialist 
Reports To: Director of Engineering 
Job Description: 
Parker Offshore Technical Support Specialist will create SOPs, document processes for improvement and collect time studies on the projects or processes conducted in the plant. The specialist will work closely with the Engineering team to support where needed. 
Key Responsibilities:
<ul>
<li>Technical Data Support Specialist are to ensure a prominent level of customer service.</li>
<li>Troubleshoot electronic, mechanical or technical issues</li>
<li>Key member of annual service training </li>
<li>All other duties as assigned</li>
</ul>
Skills and abilities for success in this position:
<ul>
<li>Strong interpersonal, written and verbal communication skills with the ability to work closely with all members of the organization </li>
<li>Strong facilitation skills </li>
<li>Excellent organization and project management skills </li>
<li>Ability to adapt to changes in the work environment </li>
<li>Strong analytical and conceptual thinking skills </li>
<li>Strong problem solving and decision-making skills </li>
<li>Ability to juggle and manage competing tasks and demands and deal with frequent change, delays, or unexpected events </li>
<li>Ability to make sound judgements and take the initiative to establish priorities, meet deadlines, and make decisions/choices within the functional area of responsibility with minimal direct supervision</li>
<li>Regular and punctual attendance.</li>
<li>Maintain a positive work atmosphere and interaction with customers, co-workers, and management.</li>
<li>Ability to handle emergency situations calmly.</li>
</ul>
Knowledge, Education and Experience required
<ul>
<li>Excellent computer skills including excel, charts &amp; graphs, PowerPoint, and Microsoft Outlook</li>
<li>Patience and good temperament while dealing with customers</li>
<li>Ability to accurately interpret electronic schematic diagrams along with working knowledge of electronic components</li>
<li>Excellent Team player</li>
<li>Must be able to read, understand, and retain basic boat information in order to deal with the consumers, reps, dealers, and sales department.</li>
<li>Must have outstanding verbal communication skills.</li>
<li>Must have attention to detail for data entry.</li>
<li>Electrical, mechanical or technical troubleshooting</li>
<li>Knowledge of boating </li>
</ul>
Physical Requirements:
<ul>
<li>Must be able to work in non-climate-controlled environment where ambient air temperature can exceed outside air temperature occasionally.</li>
<li>Must be able to bend at waist and knees and stand for extended periods of time.</li>
<li>Must be able to lift 25 pounds when necessary.</li>
<li>This is a safety sensitive position.</li>
</ul>
Americans with Disability Specifications 
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential function of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential function of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee may be exposed to weather conditions, normal office environment or factory environment that is not climate controlled. The noise level in the work environment is usually moderate. The factory in certain areas maintains a high fiberglass and dust environment. 
Personal Protective Equipment might be required in certain areas of the factory including but not limited to safety glasses, respirator, hearing protection, gloves and protective garments.
Employees in safety-sensitive positions must report to work fit for duty and must remain fit for duty throughout their workday. To be fit for duty, the employee must not be impaired by alcohol, illicit drugs, or medication. 
Equal Employment Opportunity Employer
Parker Offshore provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Parker Offshore complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, and transfer, leaves of absence, compensation and training.
Parker Offshore expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Parker Offshores employees to perform their job duties may result in discipline up to and including discharge.
Requirements:

Technical Data Support Specialist

<h3>Job Description</h3>
Job Description
Embrace a career with purpose at Nice North America, a subsidiary of Nice S.p.A., an Italian multinational leader in Home and Building Automation. Guided by our vision of creating A World Without Barriers, we develop cutting-edge solutions for smart home control, security, door and gate automation, access control, and more to achieve our mission of Simplifying Everyday Movements.
Headquartered in Carlsbad, CA, with several R&amp;D and manufacturing centers and offices throughout the region, Nice is committed to innovation that enhances everyday life. Our team thrives in an environment that fosters continuous learning and professional growth where you’ll collaborate with talented and dynamic individuals every day to create groundbreaking solutions. And, as a global leader, we offer award-winning sales and marketing programs, technical support, and CEU training to the industry’s top partners.
Our commitment extends beyond technology development; we also proudly support the Gary Sinise Foundation R.I.S.E. program, helping wounded veterans and their families through specially adapted smart homes. A philanthropic endeavor that truly embodies our corporate mission.
Summary: 
The Tech Support Specialist 1 is responsible for providing post-sales support to the customers via phone or email interactions. This position receives inbound calls from customers, field service professionals, and internal departments that require technical assistance on Nice Security and Audio/Power product lines. This is not an IT position. This front-line role will also support the internal technical support team by training/coaching new and existing team members, creating/reviewing knowledge base content, and providing backup for the team lead when needed. The Tech Support Specialist 1 is a superior technical troubleshooter, specializing in diagnosing, problem resolution, equipment configuration, installation, design of high-end Security System and Audio/Power products for customers. Will be responsible for initiating and processing return claims.
MUST HAVE EXPERIENCE OR FAMILIARALITY WITH SECURITY SYSTEMS AND AUDIO/POWER PRODUCTS.
Location: Fully onsite in Carlsbad, CA
Schedule: Monday-Friday, 8:00 AM to 4:30 PM PST
Hourly Range: $22.00 to $27.00, depending on experience
Primary Responsibilities: 
<ul>
<li>Provide front-line technical support via telephone, email and live chat to customers, field service professionals, and internal Nice North America departments. This includes but is not limited to fielding product and/or procedure questions and troubleshooting product installation and/or programming issues </li>
</ul>
<ul>
<li>Provide Technical Support for control products via telephone &amp; email for ELAN Dealers</li>
</ul>
<ul>
<li>Support Dealers with product related design assistance and installation troubleshooting</li>
</ul>
<ul>
<li>Act as a technical brand champion and point of contact for sales and field escalations within these brands</li>
<li>Reach out to the Technical Support Supervisors, Manager and/or Director when a process exception needs to be made</li>
<li>Provides feedback regarding problems with existing products to Technical Support management</li>
</ul>
<ul>
<li>Responsible for reproducing/confirming product defects and reporting such defects to the product line’s Technical Support Supervisor</li>
<li>Work continuously to increase technical support product knowledge by reviewing knowledge bases and escalated cases on a weekly basis</li>
<li>Attend training classes on a monthly/as-required basis</li>
<li>Demonstrate an extensive knowledge of Nice North America products, systems, services and installation/troubleshooting processes</li>
<li>Assess and respond to situations were standard procedures have failed in isolating or fixing problem equipment.</li>
<li>Track and report trends related to product failure</li>
<li>Stay up to date on all processes, procedures and policies by completing required technical training provided by Nice North America</li>
</ul>
<ul>
<li>Understand, support and execute all work in the established procedures, methods and working requirements</li>
<li>Implements and maintains department policies and standards</li>
<li>Perform any other related duties as required or assigned</li>
</ul>
 
Knowledge Skills and Abilities: 
<ul>
<li>High-school diploma required; Associate degree or equivalent two-year college degree preferred</li>
<li>1-2 years of experience handling heavy inbound call volume in a technical support call center environment troubleshooting customer issues required. Field tech/installation experience highly desired</li>
<li>Experience with residential automation platforms and products such as ELAN, Control4, Savant, Lutron, Crestron, Extron, AMX highly preferred</li>
<li>Experience in commercial Audio Visual products like amplifiers, speakers, and network switches a plus</li>
<li>Customer service experience in a commercial or retail environment a plus</li>
<li>URC , RTI programming a plus</li>
<li>Must have excellent customer service skills with a high level of patience in dealing with a wide variety of customers</li>
<li>Strong technical knowledge of security systems, access systems, home automation systems, or health/wellness products including procedures, programming, and equipment is highly desired</li>
<li>Strong knowledge of and familiarity with computers, Microsoft Windows and Office applications</li>
</ul>
<ul>
<li>Ability to visualize customer’s environment to effectively troubleshoot products and create solutions</li>
<li>Ability to regularly learn new software and hardware systems </li>
<li>Ability to follow detailed technical instructions</li>
<li>Ability to explain technical information clearly to customers</li>
<li>Ability to write clear and concise emails and support case notes</li>
<li>Ability to practice patience especially when working with new dealers (all brands) and consumers</li>
<li>Demonstrate ability to understand the totality of a system</li>
<li>Ask qualifying questions to identify failure points</li>
<li>Strong written communication and verbal skills</li>
<li>Proven ability to multi-task, set project priorities, establish department/discipline goals and objectives for self</li>
</ul>
<ul>
<li>Strong attention to detail</li>
<li>Positive attitude, self-motivated and eager to succeed</li>
</ul>

Physical Requirements:
Essential functions of this job require the following minimal physical demands. Reasonable accommodations may be made to enable the individuals with disabilities to perform the essential functions.
<ul>
<li>Required to sit, talk or hear; frequently required to use hands to grip or feel; and occasionally required to stand, walk, reach with hands and arms, stoop, kneel, crouch, or crawl</li>
<li>Vision and depth perception suitable for use of utilizing a computer, printer, phone, and keyboard</li>
<li>Manual dexterity suitable for use of utilizing a computer</li>
<li>Sufficient personal mobility and physical reflexes which permits the employee to work in an office setting</li>
<li>Ability to walk and/or climb 5% of the time comfortably, with or without reasonable accommodation</li>
<li>Ability to sit at a computer for 90% of the time comfortably, with or without reasonable accommodation</li>
<li>Light to moderate lifting</li>
</ul>
 
 
Working Conditions: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
<ul>
<li>Must be comfortable working in an office environment to include moderate noise levels</li>
<li>The working area is primarily in an open office setting with reasonable lighting and controlled temperatures</li>
</ul>

Disclaimer: The above statements reflect the general details considered necessary to decide the principal functions of the job identified, and shall not be construed as a detailed description of all work requirements that may be inherent in the job. Job incumbents are expected to perform other duties necessary for the effective operation of the position, department, or the business.

Technical Support Specialist 1 (Home Management)

<h3>Job Description</h3>
Job Description CentiMark Corporation, the nation’s leader in the commercial/industrial roofing industry, has an exceptional opportunity for an entry-level&nbsp;Roofing&nbsp;Technical Representative&nbsp;to support Roofing Sales Representatives in our&nbsp;Seattle, WA&nbsp;office. &nbsp;This position pays $55k - $70K, offers premier benefits &amp; annual bonus opportunity. &nbsp;CentiMark Corporation has been in business for over 57 years and has 100 offices across the country with over 3,500 employees. We are looking for people who want to contribute to a great team.&nbsp; Successful candidates must demonstrate initiative, a good work ethic, and attention to detail.&nbsp; We provide on-the-job training, benefits and room to grow. &nbsp; Job Summary:
<ul>
<li>Travel to customers’ locations and inspect commercial roofs</li>
<li>Communicate with customers and check roofs for problem areas</li>
<li>Assess roofs and determine types &amp; amounts of&nbsp;material and labor needed to&nbsp;execute&nbsp;repairs</li>
<li>Generate estimates &amp; proposals</li>
<li>Assist in marketing for new accounts</li>
</ul>
 Candidate Requirements:&nbsp;
<ul>
<li>Computer skills (proficient in MS Word, Excel and Bid Estimating Software)</li>
<li>General Construction&nbsp;</li>
<li>A valid driver’s license in good standing</li>
<li>Able to climb up &amp; down ladders to minimum heights of 25 feet</li>
<li>Experience with commercial roofing systems: THERMOPLASTIC, BUR, METAL, SHINGLES, TILE, SPF FOAM and COATINGS&nbsp;preferred&nbsp;required, but will train the right individual</li>
<li>College Degree in&nbsp;Construction Management or similar,&nbsp;preferred</li>
</ul>
 Premier Benefits:
<ul>
<li>2 Health Insurance Plans:
<ul>
<li>No Cost “Core Plan” – No Cost Medical &amp; Dental</li>
<li>“Buy Up Plan” – Features a lower deductible for Medical</li>
</ul>
</li>
<li>Vision Plan</li>
<li>Employer Paid Life and AD&amp;D Insurance</li>
<li>Traditional 401K with Company Match</li>
<li>Roth IRA with Company Match</li>
<li>Flexible Spending Account (FSA)</li>
<li>Employer Provided Employee Stock Ownership Program (ESOP)</li>
<li>Company Vehicle &amp; Fuel Card</li>
<li>Paid Holidays and Vacation</li>
</ul>
 &nbsp; CentiMark provides a great work environment with challenging career opportunities. Drug Free Workplace - EOE (M/F/V/D) - E-Verify Employer For more information, please visit our website --&nbsp;<a href="http://www.CentiMark.com/jobs" target="_blank">www.CentiMark.com/jobs</a>
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iQtwqj9NPD

Roofing Technical Representative

<h3>Job Description</h3>
Job Description
Technical Sales Representative- Illinois Job Summary This pivotal role offers an exciting opportunity to drive growth in the renewable energy sector by developing and managing commercial solar project proposals. You&nbsp;will leverage your technical expertise and sales skills to promote sustainable solutions that benefit clients and the environment alike. If you’re passionate about renewable energy, possess a consultative sales approach, and thrive in a dynamic environment, we want to hear from you.
Responsibilities
<ul>
<li>Develop and execute strategic plans to build a robust pipeline of commercial solar leads through networking, marketing, and independent prospecting.</li>
<li>Conduct financial analysis of customers’ energy consumption and effectively communicate the value and return on investment of solar energy solutions, including cash, PPA, and leasing options.</li>
<li>Present and explain preliminary and formal project designs, cash flow projections, financing methods, and project feasibility to clients.</li>
<li>Read and interpret single-line electrical diagrams and identify equipment applicable to commercial-grade electrical systems.</li>
<li>Maintain an up-to-date knowledge of utility rate structures, rebates, incentives, and regulations affecting solar projects at local, state, and federal levels.</li>
<li>Build lasting customer relationships through prompt follow-up, attentive service, and clear communication to foster satisfaction and future referrals.</li>
<li>Attend industry events, trade shows, webinars, and community meetings to expand presence and network within the solar industry.</li>
<li>Collaborate across departments to ensure project success from proposal through installation and system operation.</li>
<li>Represent the company professionally as an ambassador of our vision for renewable energy and sustainability.</li>
<li>Maintain detailed records of customer interactions within CRM, ensuring accuracy and comprehensive follow-up.</li>
<li>Other related duties as assigned to support team and company growth.</li>
</ul>
Requirements
<ul>
<li>Bachelor's degree preferred; high school diploma or GED required.</li>
<li>A minimum of 5+ years of technical sales experience, preferably in power systems or renewable energy.</li>
<li>At least 2+ years of experience specifically in commercial solar sales.</li>
<li>Valid State Driver’s License and willingness to travel up to 80% of time, including occasional overnight stays.</li>
<li>Strong understanding of electrical systems, including three-phase power and medium voltage concepts.</li>
<li>Knowledge of utility rate structures, incentives, and financing options for solar projects.</li>
<li>Excellent verbal and written communication skills, with the ability to present complex information clearly and persuasively.</li>
<li>Proven ability to manage multiple projects, demonstrate negotiation skills, and work independently as well as part of a team.</li>
<li>Proficiency in Microsoft Office and familiarity with design software; willingness to learn industry-specific tools.</li>
<li>Ability to perform physical tasks including standing, walking, climbing, and lifting up to 50 pounds as needed, and work in outdoor construction environments.</li>
<li>Willingness to work flexible hours outside of typical business times to meet customer needs.</li>
</ul>
Pandologic. Keywords: Sales Engineer, Location: Rantoul, IL - 61866 , PL: 602423469

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