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<h3>Job Description</h3>
Job Description
Overview: The Customer Service Representative supports our company divisions. They provide customer support by responding to inquiries, requests for quotes, answering questions on common product lines, providing updates on existing and escalated orders, processing payments and coordinating with Outside Sales and Distribution teams. The Customer Service Representative is a key role in our office.
Essential Responsibilities:
<ul>
<li>Partner with assigned customer base to provide pricing, availability, and updates on order status.</li>
<li>Respond to overflow customer inquiries regarding common product lines, current orders, order escalation, and part availability.</li>
<li>Enter component and sub-assemblies for sales and quotes.</li>
<li>Administrative support including correspondence of email, fax, and providing return authorizations.</li>
<li>Maintain a minimum profit margin.</li>
<li>Complete component pricing and availability inquiries.</li>
<li>Assist inside sales and outside sales team for research work, small projects and pricing.</li>
<li>Partner with Outside sales team to coordinate customer service needs for dedicated customer base.</li>
<li>Other duties as assigned.</li>
</ul>
Minimum Qualifications:
<ul>
<li>High School Diploma or GED.</li>
<li>Post-secondary degree or 2 years of relevant work experience.</li>
<li>Experience with assembly or working with customers, preferred.</li>
<li>Basic analytical ability to understand significance of pricing and cost.</li>
<li>Strong mechanical aptitude preferred.</li>
<li>Strong communication skills, written and verbal, most often over the phone.</li>
<li>Strong sense of urgency and ability to prioritize in order to meet the expectations of the customer.</li>
<li>Detail oriented and the ability to exhibit patience.</li>
<li>Experience with Microsoft applications to include Outlook, Excel, and Word.</li>
</ul>
Benefits:
<ul>
<li>ESOP - 100% Employee Owned</li>
<li>401(k) and 401(k) matching</li>
<li>Dental insurance</li>
<li>Health insurance (3 plans to choose from)</li>
<li>Paid time off</li>
<li>Referral program</li>
<li>Vision insurance</li>
<li>Education Reimbursement</li>
</ul>
 
Location: 752 Enterprise Drive, Limerick, PA 19468
EEO Policy: FORCE America, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
 Working hours are 8:00am-4:30pm Monday-Friday 8 hours per day excluding breaks

Customer Service Representative I

<h3>Job Description</h3>
Job Description
Insurance can be confusing and even a little scary to people. Employees with our agency help provide peace of mind to clients by explaining insurance issues in a way that a non insurance person can understand. We help guide them through options that best meet their own personal situation. It could be needing help with medical insurance on the marketplace, or transitioning from an employer plan to an individual medical plan or someone aging into medicare. They might just need help understanding their insurance bill or need to make a payment. Maybe they have purchased a new vehicle or have a new driver that needs to be included. From personal insurance such as auto, and home, to business to medical or medicare, our employees will listen to a client's needs and review the options available to find the best match for the client.
Apply for the position today by completing the form and completing the assessment.
 Benefits
Annual Base Salary Based on Experience
Health Insurance
Dental Insurance
Disability Insurance
Mon-Fri Schedule
Retirement Plan
Paid Time Off (PTO)
Life Insurance
 Responsibilities 
Assisting customers in person, via phone and via email with their existing insurance. Taking payments, helping with billing issues, assisting with policy changes, and reviewing alternative plan options as applicable.
Office hours are Monday - Friday from 8am - 12:30pm and 1:30pm - 5pm.
Closed on weekends and holidays.
 Requirements 
Preference for holding an active Oregon insurance license but not required however must become licensed within 60 days of employment.

Customer Service Representative

<h3>Job Description</h3>
Job Description
The Customer Support Manager will lead a team of Customer Support Specialists within Carolina Cool. The Manager is responsible for team performance, daily tactical execution, and operational excellence. In addition to supervisory oversight, this role contributes to broader initiatives such as workforce management (WFM) reporting, schedule optimization, procedure documentation, and training coordination. Managers will be assigned ownership of specific operational support areas to strengthen the performance and scalability of the center.
Key Responsibilities:
<ul>
<li>Directly manage Customer Support Specialists and provide leadership across the team.</li>
<li>Monitor and drive team performance toward key operational metrics, including:
<ul>
<li>Booking Percentage</li>
<li>Call Quality</li>
<li>Call Abandonment Reduction</li>
<li>Calls Per Hour</li>
<li>Utilization Percentage</li>
<li>Average Handle Time (AHT) which includes hold times.</li>
</ul>
</li>
<li>Support daily operations by modeling and reinforcing professionalism, punctuality, flexibility, collaboration, and problem-solving behaviors.</li>
<li>Actively participate in workforce management activities, including scheduling, staffing analysis, and coverage adjustments.</li>
<li>Analyze operational reports and recommend action plans to improve performance.</li>
<li>Collaborate with General Manager, Managers and Customer Support Specialists to deliver regular coaching sessions and written developmental feedback to Customer Support Specialists.</li>
<li>Lead initiatives in one or more operational support areas:
<ul>
<li>Reporting and data analysis</li>
<li>Scheduling and workforce management</li>
<li>Procedure documentation and standardization</li>
<li>Training coordination and onboarding</li>
</ul>
</li>
</ul>
<ul>
<li>Raise potential strategic threats or operational risks to Carolina Cool leadership with data-driven insights.</li>
<li>Support overflow call handling and coverage during high-demand periods when needed.</li>
<li>Provide weekly report to payroll on newly sold and collected Maintenance Agreement commissions.</li>
<li>Monitor daily all Customer Support Specialists clock in/clock out time in Service Titan. Make changes in Service Titan to reflect actual working hours.</li>
<li>Partner with senior management to continuously improve operational processes and customer experience.</li>
<li>Some weekend and evening shifts will be required.</li>
<li>Other tasks as assigned by General Manager.</li>
</ul>
Qualifications:
<ul>
<li>High school diploma or equivalent required; college degree preferred.</li>
<li>3+ years of customer service or call center experience required.</li>
<li>1+ years of experience managing or supervising teams.</li>
<li>Strong leadership skills with the ability to coach, mentor, and develop supervisors and frontline staff.</li>
<li>Demonstrated experience with operational reporting and workforce management principles.</li>
<li>Exceptional written and verbal communication skills.</li>
<li>Home services industry experience (HVAC, plumbing, electrical) is a plus.</li>
<li>Experience with Service Titan or similar service management platforms is a plus.</li>
<li>Proficiency in Microsoft Office applications (Excel, Word, Outlook, PowerPoint) required. Service Titan application experience necessary.</li>
<li>Ability to manage multiple priorities in a fast-paced, high-growth environment.</li>
</ul>
 #ZR
Company DescriptionProviding quality HVAC, electrical, plumbing, &amp; solar services to Myrtle Beach residents since 1985. 
<h3>Company Description</h3>
Providing quality HVAC, electrical, plumbing, &amp; solar services to Myrtle Beach residents since 1985.

Customer Service Manager

<h3>Job Description</h3>
Job Description
Hello! We are seeking a Customer Service Associate to join our crew!&nbsp;You will be responsible for&nbsp;helping&nbsp;customers by providing product and service information and resolving&nbsp;technical issues. Although we're a smaller company, we're grown exponentially in the last year and we're seeking eager and passionate individuals. If you do have experience, we ask that you apply so we can learn about you!&nbsp; Responsibilities:
<ul>
<li>Handle customer inquiries and complaints</li>
<li>Provide&nbsp;information about the products and services</li>
<li>Troubleshoot and resolve&nbsp;product issues and concerns</li>
<li>Document and update&nbsp;customer records based on&nbsp;interactions</li>
<li>Develop and maintain a knowledge&nbsp;base of the evolving products and services</li>
</ul>
​Qualifications:
<ul>
<li>Previous experience in customer service, sales, or other related fields</li>
<li>Ability to build rapport with clients</li>
<li>Ability to prioritize and multitask</li>
<li>Positive and professional demeanor</li>
<li>Excellent written and verbal communication skills</li>
</ul>
Company DescriptionAt Tint Club, we manufacture and distribute performance window films for both automotive and architectural application. As well as, we've ventured to specializing in ceramic coatings, PPF (paint protection films), and application tools that are used by thousands of installers today. 
<h3>Company Description</h3>
At Tint Club, we manufacture and distribute performance window films for both automotive and architectural application. As well as, we've ventured to specializing in ceramic coatings, PPF (paint protection films), and application tools that are used by thousands of installers today.

Customer Service Associate

<h3>Job Description</h3>
Job Description
*This is a fully remote position in Washington.
Who we are
Community Health Plan of Washington is an equal opportunity employer committed to a diverse and inclusive workforce. All qualified applicants will receive consideration for employment without regard to any actual or perceived protected characteristic or other unlawful consideration.
Our commitment is to:
<ul>
<li>Strive to apply an equity lens to all our work. </li>
<li>Reduce health disparities. </li>
<li>Create an equitable work environment. </li>
</ul>
About the Role
This position is part of a team of representatives who respond to member and provider inquiries regarding benefits, eligibility, status of claims, and other related issues to provide information and facilitate and/or coordinate appropriate resolutions.
To be successful in this role, you:
<ul>
<li>Are committed to serving the underserved community and treating others with respect, courtesy, and maintaining member confidentiality.</li>
<li>Are knowledgeable of Washington Apple Health state medical insurance.</li>
<li>Are knowledgeable of medical terminology and healthcare.</li>
<li>Desire to be part of a collaborative, ever evolving, dynamic team.</li>
<li>Minimum of one (1) year of customer service and/or call center experience preferably in insurance, managed care, or from a provider setting.</li>
<li>Comfortable working in a 100% remote environment.</li>
</ul>
Essential functions and Roles and Responsibilities:
<ul>
<li>Provide first call resolution by responding accurately and courteously to member inquiries regarding benefit interpretation, eligibility, accessing care through plan providers and other related issues under Washington Apple Health, Cascade Select Plans and other products as offered by Community Health Plan of Washington.</li>
<li>Document inquiries, complaints, and other data in computer database in an accurate, clear, and timely manner.</li>
<li>Meet attendance and call quality standards.</li>
<li>Perform all functions of the job with accuracy, attention to detail and within established timeframes.</li>
<li>Other duties as assigned. Essential functions listed are not necessarily exhaustive and may be revised by the employer, at its sole discretion</li>
</ul>
Knowledge, Skills, and Abilities:
<ul>
<li>Ability to gather and assess information from multiple systems, apply protocols, and determine appropriate actions.</li>
<li>Ability to use MS office products such as Outlook, Word, and Excel.</li>
<li>Excellent verbal and written communication skills, including typing.</li>
</ul>
As part of our hiring process, the following criteria must be met:
<ul>
<li>Complete and successfully pass a criminal background check.</li>
</ul>
Criminal History: includes review of criminal convictions and probation. CHPW does not automatically or categorically exclude persons with a criminal background from employment. The applicant’s criminal history will be reviewed on a case-by-case basis considering the risk to the business, members, and/employees.
<ul>
<li>Has not been sanctioned or excluded from participation in federal or state healthcare programs by a federal or state law enforcement, regulatory, or licensing agency.</li>
<li>Vaccination requirement (CHPW offers a process for medical or religious exemptions)</li>
<li>Candidates whose disabilities make them unable to meet these requirements are considered fully qualified if they can perform the essential functions of the job with reasonable accommodation.</li>
</ul>
Compensation and Benefits:
The position is FLSA Non-Exempt and is eligible for overtime. The starting salary for this position is $21.00 and has a 5% annual incentive target based on company, department, and individual performance goals. The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s job-related knowledge, skills, and experience among other factors.
CHPW offers the following benefits for Full and Part-time employees and their dependents: 
<ul>
<li> Medical, Prescription, Dental, and Vision</li>
<li> Telehealth app</li>
<li> Flexible Spending Accounts, Health Savings Accounts</li>
<li> Basic Life AD&amp;D, Short and Long-Term Disability</li>
<li> Voluntary Life, Critical Care, and Long-Term Care Insurance</li>
<li> 401(k) Retirement and generous employer match</li>
<li> Employee Assistance Program and Mental Fitness app</li>
<li> Financial Coaching, Identity Theft Protection</li>
<li> Time off including PTO accrual starting at 17 days per year</li>
<li> 40 hours Community Service volunteer time</li>
<li> 10 standard holidays, 2 floating holidays</li>
<li> Compassion time off, jury duty</li>
</ul>
Sensory/Physical/Mental Requirements:
Sensory*:
<ul>
<li>Speaking, hearing, near vision, far vision, depth perception, peripheral vision, touch, smell, and balance.</li>
</ul>
Physical*:
<ul>
<li>Extended periods of sitting, computer use, talking and possibly standing</li>
<li>Simple grasp, firm grasp, fine manipulation, pinch, finger dexterity, supination/pronation, wrist flexion</li>
<li>Frequent torso/back static position; occasional stooping, bending, and twisting.</li>
</ul>
Mental: 
<ul>
<li>Ability to learn and prioritize multiple tasks at a given time and have the capability of handling demanding situations. Analytical/problem solving/critical thinking ability.</li>
</ul>
Work Environment:
Office environment Employees who frequently work in front of computer monitors are at risk for environmental exposure to low-grade radiation.

Customer Service Rep I

<h3>Job Description</h3>
Job Description
Job Title: Customer Service Specialist
**Position Overview:** As a Customer Service Specialist at SwiftX Inc., you will be the first point of contact for our clients, delivering exceptional service and support. In this role, you will be responsible for addressing customer inquiries, resolving issues, and providing information about our services. Your ability to communicate effectively and empathize with customers will be essential in ensuring a positive customer experience.
**Key Responsibilities:**
· Respond to customer inquiries via phone, email, and chat in a timely and professional manner.
· Provide accurate information regarding SwiftX deliver services, package inquiries, delivery attempt request etc.
· Resolve customer complaints and issues by investigating problems and providing appropriate solutions.
· Maintain detailed records of customer interactions and transactions.
· Collaborate with other departments to address customer concerns and improve service delivery.
· Coordinating between operations team and customer's inquiries. 
Requirements
**Qualifications:**
· High school diploma or equivalent; bachelor’s degree preferred.
· 1-3 years of experience in customer service or related fields.
· Bilingual proficiency in Mandarin and English is highly desirable.
· Strong problem-solving and conflict-resolution skills.
· Excellent verbal and written communication abilities.
· Proficiency in CRM software and Microsoft Office Suite.
· Ability to multitask and work in a fast-paced environment.
Join our dynamic team at SwiftX Inc. and help us provide an outstanding experience for our customers! Apply today!
Benefits
· 7 PTO days
· 5 Paid Sick Leave Days
· 6 Paid Holidays
· 401K 
· Medical insurance, Dental and Vision Insurance, STD/LTD

Customer Service Specialist

<h3>Job Description</h3>
Job DescriptionWhy NEBAT?
Trusted. Genuine. Successful. National Exchange Bank &amp; Trust is an independent, family-owned bank with big bank abilities, serving Southeastern Wisconsin. Founded in 1933, we are a trusted business partner, employer, and community member. At National Exchange Bank &amp; Trust, you will enjoy a flexible, friendly, family environment, a rewarding career, and opportunities to make a difference in the communities we serve. We believe in bringing out the best in our talent and are committed to fostering an inclusive environment of growth and development.
Position Summary
As a Customer Services Representative, you will have the opportunity to create a difference in the lives of our customers every single day.
As a Customer Service Representative, you will spend time:
<ul>
<li>Providing guidance to help customers make decisions about their financial needs. </li>
<li>Completing teller transactions including cashing checks, processing deposits, and withdrawals.</li>
<li>Offering appropriate bank products and services.</li>
<li>Balancing and maintaining a cash drawer with accuracy and attention to detail. </li>
</ul>
Essential Knowledge &amp; Skills 
The following skills are needed to be successful in your banking career as a Customer Service Representative:
<ul>
<li>Interpersonal skills necessary to relate to and empathize with customers and coworkers to maintain a friendly demeanor throughout the day.</li>
<li>Be able to operate standard office, and bank equipment and required software including Microsoft Word, Excel, Outlook, and Teams.</li>
<li>Ability to communicate effectively via phone, email and in person. </li>
<li>A high school diploma or equivalent.</li>
</ul>
Benefits Offered
National Exchange Bank &amp; Trust offers a competitive benefit package for both Full-Time and Part-Time employees including:
<ul>
<li>Health, Dental, and Vision Insurance</li>
<li>Health Savings Account with Employer Contributions</li>
<li>Short and Long Term Disability</li>
<li>Employer Paid Life and AD&amp;D Insurance</li>
<li>Voluntary Life, Flexible Spending Accounts, Accident, Critical Illness, Hospital Indemnity, and Legal Insurance</li>
<li>401(k) with Employer Match &amp; Profit Sharing</li>
<li>Paid Time Off</li>
<li>Flexible scheduling </li>
<li>Education Assistance Program</li>
<li>Product &amp; Service Discounts &amp; more!</li>
</ul>

<h3>Job Description</h3>
Job Description
At Rodenhiser Home Services, we’ve built a 90-year legacy on one powerful promise: Nice People. Great Service. And that experience begins the moment the phone rings. The Big Task We’re looking for a Customer Service Representative (CSR) who understands the power of a warm welcome, a calm voice, and a well-handled call. If you take pride in delivering five-star service, thrive under pressure, and believe every customer interaction is an opportunity to make someone’s day — this is your next great role. Key Sub Tasks
<ul>
<li>Convert incoming client requests into booked service appointments.</li>
<li>Respond to client requests via phone, text and email, resolving issues and promoting the brand. &nbsp;</li>
<li>Collaborate with field and office teams to create seamless service experiences.</li>
<li>Participate in training to boost booked calls.</li>
<li>Maintain and update client database with complete and accurate information.</li>
<li>Make outbound calls.</li>
<li>Be available for On-Call duties.</li>
</ul>
 Who You Are
<ul>
<li>Highly motivated – friendly, composed, and confident on the phone.</li>
<li>Detail-oriented, organized, and able to handle multiple priorities.</li>
<li>A problem solver with analytical skills.</li>
<li>A great communicator with strong verbal and written communication skills.</li>
<li>IT competent: proficient with computer and phone systems.</li>
<li>High school education or equivalent.</li>
<li>Two years’ proven track record in customer service, preferred.</li>
</ul>
 What We Offer
<ul>
<li>A career with purpose and growth in a respected, family-owned business.</li>
<li>A supportive team that takes pride in helping clients and each other.</li>
<li>Leadership that values your voice, your time, and your future.</li>
<li>A culture where Nice People deliver Great Service – and it starts with you.</li>
</ul>
Rodenhiser offers competitive wages, 401(K); Generous Paid Time Off; holiday pay; bonuses; health, dental, life and AD&amp;D insurance; short-term and long-term disability and all are included in our comprehensive benefit package. &nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Join the team where your voice matters and your work makes a difference. &nbsp;
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CKcvXF8W7O

<h3>Job Description</h3>
Job Description
Job Summary
Work with us to leave an impact on the communities we serve! Bring your positive energy to U-Stop and help us serve our customers in a professional and courteous manner to keep them coming back!
Responsibilities and Duties
<ul>
<li>Primary responsibilities include; consistently providing outstanding customer service, workplace safety, safeguarding cash and inventory, general - sometimes deep - cleaning, stocking, minor maintenance inside and outside, and again...PROVIDING OUTSTANDING CUSTOMER SERVICE!</li>
<li>Essential job functions include; showing up ready and on time for each shift, keeping a positive and proactive attitude with customers and coworkers, truthfully recording all sales, shift clock-in &amp; out times, and accurately scanning in merchandise received and purchased.&nbsp;Team members are expected to practice up-selling, maintain knowledge on App and other technology in use, knowledge of current sales/discounts/promotions, work to reduce theft loss, follow Company guidelines on age-restricted products, and must be able to handle up to 35 pounds of product at any given time.</li>
<li>CSAs' will perform a multitude of tasks throughout their shifts to set each shift up for success while meeting the needs of our customers. CSAs' will report to a&nbsp;Management Team, which may include Leads, Assistant Managers, Dual Assistants, Managers and Supervisors occasionally. There's plenty of opportunities to advance and grow with us!&nbsp;</li>
</ul>
Qualifications and Skills
<ul>
<li>We hire for attitude and train for success! While experience may be beneficial, we'll happily train the right candidate all they need to know. High energy and positivity are&nbsp;recommended.</li>
<li>GED or High School Diploma is recommended.&nbsp;</li>
<li>The desire to provide outstanding customer service to every person that comes through our doors is required.</li>
<li>Stores located inside the City of Lincoln/Lancaster County, CSAs' are required to have and maintain a Prep Cook Level Food Handlers Permit and an LNK Server/Seller Permit.&nbsp;</li>
<li>Good communication, organization, general math, and basic cleaning skills are recommended.</li>
</ul>
Benefits and Perks
<ul>
<li>Paid Time Off</li>
<li>401k/Profit Sharing</li>
<li>Short Term Disability</li>
<li>Permit Reimbursement</li>
<li>Group Dental, Vision, Essential Coverage</li>
</ul>
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<h3>Job Description</h3>
Job Description
Job Title: Customer Service Representative
Location: Oklahoma City, OK
Industry: Financial Services
Pay: $17.00 - $18.00 / hour
Benefits: This position is eligible for medical, dental, vision, and 401(k)
 
About Our Client:
Addison Group is partnering with a leading financial institution to hire motivated Customer Service Representatives. Our client is known for delivering exceptional support to homeowners across the country and fostering a collaborative work environment.
 
Job Description:
The Customer Service Representative will assist clients over the phone with their financial-related questions and concerns. This position requires excellent communication skills, attention to detail, and the ability to work effectively in a fast-paced call center setting.
 
Key Responsibilities:
<ul>
<li>Respond to incoming calls and provide helpful, accurate information regarding financial accounts</li>
<li>Research and resolve customer concerns while ensuring high service quality</li>
<li>Log interactions and follow-up actions in internal systems</li>
<li>Maintain compliance with applicable guidelines and procedures</li>
<li>Support team initiatives and contribute to a positive customer experience</li>
</ul>
 
Qualifications:
<ul>
<li>Prior customer service or call center experience is preferred</li>
<li>Strong communication and problem-solving skills</li>
<li>Ability to navigate computer systems and input data accurately</li>
<li>Reliable, detail-oriented, and able to manage multiple tasks</li>
<li>Bilingual (Spanish/English) candidates are encouraged to apply</li>
</ul>
 
Perks:
<ul>
<li>Friendly, business casual work environment</li>
<li>Comprehensive training programs provided</li>
<li>Weekly bilingual pay incentive for eligible candidates</li>
</ul>
 
Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.
 
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