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<h3>Job Description</h3>
Job Description
JOB DESCRIPTION
As a Call Center Representative, you will be responsible for providing exceptional customer service to our clients. Your main duties will include answering customer inquiries, resolving complaints, and providing information about our products and services. You will also be responsible for maintaining accurate customer records and ensuring customer satisfaction. Key Responsibilities: - Responding to customer inquiries via phone, email, and live chat in a timely and professional manner - Resolving customer complaints and issues effectively and efficiently - Providing accurate information about our products and services to customers - Maintaining customer records and updating information as needed - Collaborating with other departments to ensure customer needs are met - Identifying and escalating complex customer issues to the appropriate team members - Following up with customers to ensure their satisfaction and address any additional concerns - Keeping up-to-date with product knowledge and company policies to provide accurate information to customers - Maintaining a positive and professional attitude at all times, even in difficult situations - Striving to meet and exceed customer satisfaction goals Qualifications: - High school diploma or equivalent required; college degree preferred - Previous customer service experience preferred - Excellent communication and interpersonal skills - Strong problem-solving and decision-making abilities - Ability to work well under pressure and handle multiple tasks simultaneously - Proficient in Microsoft Office and other computer applications - Ability to adapt to changing situations and learn new processes quickly - Strong attention to detail and organizational skills - Ability to work independently and in a team environment - Willingness to work flexible hours, including evenings and weekends if needed we value our employees and strive to create a positive and inclusive work environment. We offer competitive salary and benefits packages, as well as opportunities for growth and development within the company. If you are passionate about providing exceptional customer service and want to be a part of a dynamic and innovative team, we encourage you to apply for our Call Center Representative position.

Call Center Representative

<h3>Job Description</h3>
Job Description
Coast Electric in Kiln, MS is an electric cooperative that serves the members in Hancock, Harrison, and Pearl River Counties. We're hiring a friendly and professional full-time Call Center Representative to join our team and offer fantastic customer service to our members.
This is an incredible opportunity to advance your career while helping others! Your starting wage is $21.53/hour, and you work a standard Monday - Friday, 8:00 am - 5:00 pm schedule. We have a robust benefits package that includes:
<ul>
<li>Medical, dental, vision, and life</li>
<li>Long-term disability</li>
<li>A 401(k) with company contributions</li>
<li>A retirement security plan funded by the company</li>
<li>Accrued vacation and sick leave</li>
<li>Appointment leave provided by the company</li>
<li>An employee assistance program, tuition reimbursement, wellness incentives, and more!</li>
</ul>
If you thrive in a fast-paced, member-focused environment and are eager to contribute to the success of an incredible team, we want to hear from you! Come help us achieve our vision of excellence in the energy industry.
 
WHAT WE'RE LOOKING FOR
<ul>
<li>1+ years of experience working with the public</li>
<li>Excellent verbal and written communication skills</li>
<li>Money-handling skills</li>
<li>Computer proficiency</li>
<li>Willingness to work overtime and weekends as needed during outages, major storms and other emergency events</li>
<li>High school degree or equivalent</li>
<li>Team spirit, organizational skills, and attention to detail</li>
</ul>
 
YOUR DAY-TO-DAY AS A CALL CENTER REPRESENTATIVE
This role is vital to our cooperative's success, as you manage member communications, answer their questions, and help find a solution for their problems. Your day-to-day responsibilities involve receiving phone calls, forwarding them to the proper person or department, and helping members with their accounts.
Always polite and professional, you assist members in a wide range of areas, including payment processing, billing disputes, and new member applications. You also support office staff, servicemen, and field representatives in their job duties, doing your part to ensure every member is satisfied with our services!
 
ABOUT US
Coast Electric exist to safely provide our member-owners superior service and dependable electricity at the lowest possible price, and to improve the economy and quality of life in our community. People are at the heart of everything we do, which is why we treat both our members and our employees the best we can. Our team members love our collaborative environment and enjoy being part of a tight-knit culture where coworkers become family. If you'd like to grow your skills with an incredible organization, this is the place to do it!
 
JOIN US!
If this sounds like the right job for you, don't wait - apply today to join our team. It's easy with our initial 3-minute application. Good luck! 
 
This is not necessarily an all-inclusive list of job-related responsibilities, duties, skills, efforts, requirements, or working conditions. While this is intended to be an accurate reflection of the current job, Coast Electric reserves the right to revise the job or to require that other or different tasks be performed as assigned.
 
EQUAL OPPORTUNITY EMPLOYER AS TO ALL PROTECTED GROUPS, INCLUDING PROTECTED VETERANS AND INDIVIDUALS WITH DISABILITIES
 Job Posted by ApplicantPro

<h3>Job Description</h3>
Job DescriptionBenefits/Perks
<ul>
<li>Competitive Compensation</li>
<li>Paid Time Off</li>
<li>Career Growth Opportunities&nbsp;</li>
</ul>
Job SummaryWe are seeking a friendly, professional, and reliable Call Center Representative to join our team. In this role, you will take inbound and outbound calls, communicate with customers to identify their needs and provide helpful solutions that ensure they have a great customer service experience with our company. The ideal candidate is friendly, computer savvy, and able to remain calm under pressure.&nbsp; Responsibilities&nbsp;
<ul>
<li>Receive inbound calls and place outbound calls&nbsp;</li>
<li>Identify the reason for the customer’s call, collect relevant information, and provide solutions</li>
<li>Refer to premade scripts for a variety of customer service topics</li>
<li>Use best practices in customer service techniques to develop rapport and build relationships with customers</li>
<li>Document all customer interactions</li>
<li>Attend trainings to maintain up-to-date skills and knowledge</li>
</ul>
Qualifications
<ul>
<li>High school diploma/GED</li>
<li>Previous experience as a Call Center Representative or in a similar role is preferred&nbsp;</li>
<li>Excellent phone and verbal communication skills</li>
<li>Understanding of active listening techniques</li>
<li>Familiarity with Customer Relationship Management (CRM) programs</li>
<li>Ability to work well under pressure</li>
<li>Highly organized with the ability to prioritize projects and manage time effectively</li>
</ul>

<h3>Job Description</h3>
Job Description
Make an impact by joining our team and caring for the pets and people who love them!
Over 30,000 pet owners in the Northern Kentucky – Greater Cincinnati area trust their pet’s healthcare to PetWOW.
Who We Are: 
PetWOW is a family-owned company started in 1971: we have two locations in Northern Kentucky and operate a fleet of mobile vehicles that perform house calls in the Greater Cincinnati area.
We are passionate about our mission of strengthening people and pets by making pet care easy!
We care about our team and their well-being, offering growth opportunities, flexible and fair scheduling rotations, team unity events, and frequent recognition and rewards based on performance.
Description
We are seeking a customer-centric and efficient Care Center Representative to join our veterinary team. As a Care Center Representative, you will be the first point of contact for our clients, providing assistance and support in scheduling appointments, answering questions, and resolving issues. This includes building and maintaining strong client relationships, helping pet parents understand the value of our services, and encouraging them to take advantage of the comprehensive care that PetWow provides. Your exceptional communication and customer service skills will ensure our clients receive the highest standard of care and service.
Responsibilities
· Treat clients in a friendly and professional manner.
· Schedule appointments for clients and maintain accurate records in our database.
· Provide guidance and support to clients concerning their pets' health concerns.
· Serve as a liaison between clients and veterinarians, relaying messages and ensuring timely communication.
· Handle client inquiries and complaints with empathy and professionalism.
· Collaborate with the veterinary team to facilitate the smooth flow of appointments and procedures.
· Provide knowledge to clients to ensure compliance with medical, grooming, and preventative needs.
Requirements
Requirements
· Previous experience in a call center, customer service role, or sales preferred.
· Excellent communication and interpersonal skills.
· Ability to multitask and prioritize in a fast-paced environment.
· Proficient in using computer systems and databases.
· Ability to remain calm and composed under pressure.
· Knowledge of veterinary practices, medical terminology, and/or sales is a plus.
Benefits
Free In-House Veterinary Services
At cost third-party veterinary services and products
Paid Vacation and Holidays
Health Insurance
Dental and Vision Insurance
Short-Term and Long-Term Disability
Retirement
Uniform and Shoe Benefits
Compensation and Benefits
· $1500.00 onboarding signing bonus paid in three installments:
· $500.00 on 1st paycheck/$500.00 upon completion of training/ $500.00 6 months post-training
· $16.00 - $17.00 per hour

Veterinary Call Center Representative

<h3>Job Description</h3>
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
\n 
Fraud Call Center Representative – Onsite in San Antonio, TX
\n
Address: 2822 General Hudnell Dr. San Antonio, TX 78266
\n
Are you passionate about helping others and delivering exceptional service? Join our dynamic team where you become the first point of contact for our client’s customers. With paid training, competitive pay at $16.75/hr, and a range of incentives and benefits, you'll be empowered to make a real impact every day.
\n
What We Offer:
\n
<ul>\n
<li>Full-Time Employment: Reliable schedule and stability.</li>
\n
<li>Competitive Pay: Earn $16.75/hr with shift differentials—$1.00 extra per hour for shifts between 6 PM-6 AM (Monday-Friday), and/or $1.50 extra per hour on weekends.</li>
\n
<li>Paid Training &amp; Overtime: Get the training you need to excel and take advantage of overtime opportunities.</li>
\n
<li>Incentive Plan: Potential to earn up to an additional $350 per month after training by meeting performance metrics.</li>
\n
<li>Career Growth: Opportunities to advance your career in a supportive, innovative environment.</li>
\n
<li>Full Benefits: Comprehensive benefit options and a great work environment that values your success.</li>
\n</ul>
\n
What You'll Do:
\n
<ul>\n
<li>Efficiently manage a high volume of inbound calls in a fast-paced environment.</li>
\n
<li>Provide outstanding customer support by answering inquiries related to their accounts.</li>
\n
<li>Identify client needs and recommend solutions when fraud has been identified using comprehensive training, customer records, and our knowledge management systems.</li>
\n
<li>Analyze potential fraud and suspicious activity by monitoring card alerts and fraud prevention reports.</li>
\n
<li>Process disputes and fraud claims in line with client policies and guidelines.</li>
\n
<li>Escalate issues to the appropriate channels when a risk review, exception handling, or further analysis is needed.</li>
\n
<li>Log cases in the database, documenting actions taken and conversations with customers for accuracy.</li>
\n
<li>Maintain confidentiality by ensuring information is shared only with authorized individuals in compliance with legal requirements.</li>
\n
<li>Communicate in a warm, empathetic manner while ensuring confidentiality and compliance with all regulations.</li>
\n
<li>Support team operations during peak times or absences to help maintain seamless service.</li>
\n</ul>
\n
What We’re Looking For:
\n
<ul>\n
<li>An effective communicator who can clearly explain complex information.</li>
\n
<li>A dedicated professional with a strong work ethic and problem-solving skills.</li>
\n
<li>A customer service enthusiast who excels in navigating multiple screens and applications while guiding customers to the best solution.</li>
\n
<li>Ready to commit to 100% attendance during our three-to-five-week paid training period.</li>
\n</ul>
\n
Requirements:
\n
<ul>\n
<li>Must be at least 18 years old with a High School Diploma or equivalent.</li>
\n
<li>Must have 6 months of Customer Service, Call Center or Dispatch experience.</li>
\n
<li>Complete a background check, credit check, and security fingerprinting.</li>
\n
<li>Must be able to work onsite in our San Antonio office.</li>
\n</ul>
\n
Preferred Qualifications:&nbsp;&nbsp;&nbsp;
\n
<ul>\n
<li>6 months of experience in the banking/financial industry.</li>
\n</ul>
\n
Take the next step in your career and join a team that values quality service and continuous growth. Apply today to become a vital part of our customer service team in San Antonio!
\n
Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information.&nbsp; For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated salary range for this role is $16.75
\n 
Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.
\n
For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded:&nbsp;&nbsp;click here to access or download the form. &nbsp;Complete the form and then email it as an attachment to&nbsp;<a href="mailto:FTADAAA@conduent.com" target="_blank">FTADAAA@conduent.com</a>.&nbsp;You may also&nbsp;click here to access Conduent's ADAAA Accommodation Policy.

Fraud Call Center Representative

<h3>Job Description</h3>
Job Description
For over 20 years, Advanced Ear, Nose, Throat and Allergy has provided top-notch otolaryngological care to the Atlanta community. In an effort to meet the needs of our patients, we are seeking a compassionate individual to assist with incoming patient phone calls throughout the day, helping to deliver a high level of service to the people entrusting us with their care. This person will be expected to answer all incoming calls promptly and courteously. As the first point of contact for many people calling in, it is important that this person have excellent customer service skills. If you think you would be a good fit, please apply! 
Responsibilities:
<ul>
<li>Answer multi-Line phone</li>
<li>Patient registration</li>
<li>Schedule appointments</li>
<li>Respond to general inquiries </li>
<li>Escalate patient issues appropriately </li>
<li>Represent the business in a positive and professional manner </li>
<li>Protect patient confidentiality</li>
<li>Cover front desk as needed</li>
<li>Other duties as needed</li>
</ul>
Requirements
<ul>
<li>High School Diploma or equivalent </li>
<li>Customer Service Skills</li>
<li>Attention to detail</li>
<li>High level of accuracy </li>
<li>Microsoft Office</li>
<li>Reliable Transportation</li>
<li>EMR experience a plus</li>
<li>Previous medical experience a plus</li>
</ul>
Benefits
<ul>
<li>Basic health insurance premium paid for employee in full after 2 full months of employment</li>
<li>Dental and vision insurance options</li>
<li>Paid holidays</li>
<li>PTO (accrual basis)</li>
<li>401k, LTD, and life insurance options</li>
</ul>

9,412 Call Center Representative Jobs