<h3>Job Description</h3>
Job Description
Salary:&nbsp; $80,000 - $90,000 / year
Our Passion is Food! At Bon Appetit Management Company we are committed to two things, great food and outstanding service! At Bon Appetit you won't find our managers referring to a corporate recipe book or our chefs microwaving the lunch special. We do not have standardized recipes or central commissaries, instead, our chefs and managers are expected to stay abreast of current culinary trends and bring cutting edge food into their cafes. We are a restaurant company that operates in contract food service. That means you will have the freedom to be creative, take risks, and truly shine. We are committed to our staff growing, trying new things, and learning all that they can. Our rapid growth and breadth of accounts translates into exciting opportunities for our people!
Job Summary
We are seeking an experienced Retail Manager to lead the daily operations of our cafeteria and retail food services within the Food &amp; Nutrition Services department. Reporting directly to the Director of Dining Services, this role is responsible for driving customer satisfaction, maintaining high operational standards, and managing a dynamic team in a fast-paced, multi-concept environment.
Key Responsibilities
<ul>
<li>
Oversee retail and cafeteria operations, ensuring alignment with corporate standards in service, quality, and presentation.
</li>
<li>
Lead the planning and execution of special events and promotions to enhance guest engagement.
</li>
<li>
Hire, train, schedule, and supervise hourly staff, focusing on customer service, safety, sanitation, and portion control.
</li>
<li>
Ensure effective communication with team members, patients, and families to support excellent service delivery.
</li>
<li>
Maintain cash handling procedures and payroll records while upholding compliance with company policies.
</li>
<li>
Complete required reports and documentation in a timely and accurate manner.
</li>
<li>
Monitor operational performance, identify efficiencies, and implement strategies to improve profitability and service quality.
</li>
</ul>
Preferred Qualifications
<ul>
<li>
Bachelor’s degree in Food Services Management, Hospitality, or a related field; or an Associate degree with 3+ years of directly relevant experience.
</li>
<li>
1–3 years of retail foodservice management experience, preferably in a contract-managed or multi-concept environment.
</li>
<li>
Proven experience with cash retail operations, P&amp;L accountability, and budget management.
</li>
<li>
Strong knowledge of food trends, safety regulations, cost controls, and marketing strategies.
</li>
<li>
Excellent leadership, coaching, and communication skills (both written and verbal).
</li>
<li>
Proficient in Microsoft Office and other operational systems; strong computer literacy required.
</li>
<li>
Experience managing national brand concepts is highly desirable. Chick-fil-A certification or experience is a plus.
</li>
<li>
Background in retail marketing and experience with multi-concept food service environments is strongly preferred.
</li>
</ul>
Apply to Bon Appetit today!
Bon Appetit is a member of Compass Group USA.
Click here to Learn More about the Compass Story
Associates at Bon Appetit&nbsp;are offered many fantastic benefits.
<ul>
<li>Medical</li>
<li>Dental</li>
<li>Vision</li>
<li>Life Insurance/ AD</li>
<li>Disability Insurance</li>
<li>Retirement Plan</li>
<li>Paid Time Off</li>
<li>Holiday Time Off (varies by site/state)</li>
<li>Associate Shopping Program</li>
<li>Health and Wellness Programs</li>
<li>Discount Marketplace</li>
<li>Identity Theft Protection</li>
<li>Pet Insurance</li>
<li>Commuter Benefits</li>
<li>Employee Assistance Program</li>
<li>Flexible Spending Accounts (FSAs)</li>
<li>Paid Parental Leave</li>
<li>Personal Leave</li>
</ul>
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here for paid time off benefits information.&nbsp;
Compass Group is an equal opportunity employer.&nbsp; At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.&nbsp;
Applications are accepted on an ongoing basis.
Bon Appetit maintains a drug-free workplace.
Req ID:&nbsp;&nbsp;1442886
Bon Appetit&nbsp;
Tyler Justus&nbsp;

Retail Manager - Furman University

<h3>Job Description</h3>
Job Description
Reports to: Brand (Store) Manager
Location: On-Site Store Location
Do you love encouraging others to achieve their goals? Do you have a passion to drive results and coach a team to follow in your footsteps? As a Stanton Optical Sales Manager you would be our sales leader, assisting the Brand Manager in supervising and executing action plans to drive sales performance while creating a positive, results-driven team atmosphere. We are also motivated to invest in preparing you for the next steps in your career. By training you and encouraging you to take ownership of the role, you will be empowered to support store operations, train and coach associates, foster a strong partnership with the Clinical team and Lab Staff, leading to frequent exposure with Senior Leadership, and more.
About us:
Stanton Optical is among the nation’s fastest growing, full-service retail optical centers. We are dedicated to offering customer service and quality eyewear at affordable prices to our patients and customers. As a leading optical retailer, we offer some of the nation's most desirable optical brands
Our team members share and support the Vision, Mission and Values of our parent company, Now Optics. These include:
Vision: Modernizing the eye care experience for all people
Mission: Making eye care easy
Values: iCARE
<ul>
<li>
Integrity: We see integrity as building a foundation of trust with our customers, employees and stakeholders by communicating honestly, ensuring consistency and delivering on our commitments
</li>
<li>
Collaboration: We see collaboration as combining the talents of a diverse group, offering proactive communication and being open-minded to new ideas
</li>
<li>
Accountability: We see accountability as taking initiative, delivering our best in all we do, accepting responsibility for our actions and taking ownership of results
</li>
<li>
Respect: We see respect as prioritizing human relationships, being present, connecting with transparency and empathy
</li>
<li>
Empowerment: We see empowerment as making purpose-driven decisions to support the company vision, showing appreciation for others, and taking care of the individuals we serve
</li>
</ul>
Why join our winning team?
<ul>
<li>We are the fastest growing, founder-led, and privately owned eye care provider in the United States. We believe quality eye care should be easy, accessible, and affordable for all people. Stanton Optical, consistently rank among the nation’s top optical retailers.</li>
<li>We offer a flexible, dynamic work environment where we foster innovation and creativity. We encourage you to be proactive in sharing the great ideas you have to improve the business.</li>
<li>Eligible employees enjoy great benefits such as medical, dental, and prescription drug coverage, company paid life and short-term disability coverage and free eyeglasses. We also offer identity theft protection, pet insurance, and much more.</li>
<li>Paid time off that increases with seniority</li>
<li>Professional development and promotion opportunities</li>
<li>Employee recognition programs</li>
<li>Employee Assistance Program (EAP)</li>
<li>Employees get 2 free eyeglasses (no dollar limit) every year, and Friends and Family discounts on our products!</li>
<li>We offer competitive variable compensation opportunities and commission on sales.</li>
<li>Work with an amazing team!</li>
</ul>
Duties &amp; Responsibilities:
<ul>
<li>
Drive sales to exceed personal and store goals while delivering outstanding customer service experience.
</li>
<li>
Support Brand Manager duties frequently acting as Manager on duty to accomplish the following objectives:
<ul>
<li>
Support store talent acquisition and talent development; including but not limited to direct recruiting, partnership with Recruiting Department, training new team members and ongoing development plans for store associates.
</li>
<li>
Building strong partnership with Clinical services.
</li>
<li>
Analyze daily/weekly/monthly/quarterly reports to ensure all staff members are achieving desired goals.
</li>
<li>
Communicates effectively and builds a strong partnership with the Support Center and Human Resources
</li>
<li>
Ensure proper lab production so that “Now Service” and “Ready When Promised” are achieved.
</li>
</ul>
</li>
<li>
Execute simple customer repairs, assemble lenses into frames and edge stock lenses to expedite delivery of eyeglasses, and ensure customer orders are delivered accurately and on time.
</li>
<li>
Ensure brand standards are met in the lab area, and notify management of equipment malfunctions, incomplete orders, incorrect lenses, etc.
</li>
<li>
Keep track of delivery time commitments to patients (Now Service, Ready When Promised) to ensure 100% compliance.
</li>
<li>
Other duties as assigned and required.
</li>
</ul>
Key Qualifications
<ul>
<li>
You have demonstrated leadership ability with at least one year of experience in a fast paced retail environment
</li>
<li>
You have experience planning and implementing sales strategies, as well as directing a sales team
</li>
<li>
You have the ability to multitask, prioritize and be flexible with changing business needs in a team environment
</li>
<li>
You have the skills necessary to communicate effectively with a diverse group of people
</li>
</ul>
Are you the perfect fit?
<ul>
<li>
Do you share our vision of modernizing eye care for all people and making eye care easy?
</li>
<li>
Do you have a high school diploma or equivalent required?
</li>
<li>
Are you passionate about outstanding customer/patient care and eager to share that passion with others?
</li>
<li>
Do you have a strong interest in learning, embracing and fostering innovation among your team?
</li>
<li>
Are you consistently promoting high work standards while empowering others to have an entrepreneurial mentality with our company?
</li>
<li>
Do you have schedule flexibility? Work hours will be determined based on business needs
</li>
<li>
Are you knowledgeable about MS Word, Google Docs, etc?
</li>
<li>
Optical experience is a plus
</li>
</ul>
Now Optics d/b/a Stanton Optical Brand is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions at our company are based on business needs, job requirements and individual qualifications, without regard to actual or perceived race, color, religion, sex (including pregnancy), national origin, age, disability or certain classifications based on genetic information, or any other characteristic protected by federal, state, or local laws, regulations or ordinances.
If you have a disability and believe you need a reasonable accommodation to search for a job opening or apply for a position, email <a href="mailto:retailcareers@stantonoptical.com" target="_blank">retailcareers@stantonoptical.com</a> with your request. This email address is not for general employment inquiries or correspondence. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.

Sales Manager (Optical Retail)

<h3>Job Description</h3>
Job Description
ABOUT SALAL CREDIT UNION
We have helped thousands of members manage their money by making bold, measured decisions to offer the right products to each person. Our mission is to break down financial barriers for the innovators in our community by offering good rates, low fees, and dedicated personal services. Beyond that, we are committed to giving 5% of our annual income to help people and causes in the communities we serve, because we know that many small actions, when added together, can make big impacts.
Helping our employees build and achieve their career goals is equally as important to us, and we are dedicated to fostering a positive work environment in which they can thrive. We strongly prioritize their growth and development as well as their impact to the community so we can be an institution that our employees are proud to be a part of.
Salal Credit Union strives to maintain a work environment free from discrimination where employees are treated with dignity and respect. Salal Credit Union does not discriminate on the basis of race, sex, gender identity, religion/creed, pregnancy, age, physical or mental disability, size or shape, marital status, national origin, genetics/genetic markers, military or veteran status, sexual orientation or any other characteristic protected by applicable laws. We adhere to these principles in all aspects of employment. We believe that by adhering to these policies we can cultivate a welcoming environment by embracing each individual's identities and abilities.
 
ABOUT THE POSITION
Join the Salal Credit Union team as our Senior Manager of Branches &amp; Retail Operations. This role will be integral to our member and employee experience by overseeing our four area branches and the back-office operations support team. This Senior Manager is responsible for guiding these teams to both operational excellence and sales success.
Are you passionate about excellent member service, experienced guiding a team's sales culture, and well-versed in retail banking regulations and operations? Are you eager to lead teams and coach individuals to meet the strategic goals of the business while also acting as a project management partner to the organization? If so, apply today!
This role is hybrid and would require regular visits to our branches (Northgate, First Hill, Bellevue, Tukwila) in person. The expectation would be that this manager visits each branch at least two (2) times per month with other visits as needed. There may also be a need to attend some meetings at our Northgate Headquarters office on occasion.
Major duties of this role will include:
<ul>
<li>Execute the strategy for Branch and Retail Operations teams, ensuring effective management of sales, service, and support activities</li>
<li>Develop and implement retail sales and service strategies to increase deposit and loan balances, aligning with the credit union's strategic plan</li>
<li>Collaborate with the Vice President - Retail Banking to set and adjust individual and branch-level sales and service targets and manage incentive plans</li>
<li>Deliver sales and service training programs for branch managers and staff, both virtually and in-person</li>
<li>Monitor branch performance, analyze results, and implement initiatives to achieve sales goals and financial targets</li>
<li>Develop and execute operations strategies to support Retail departments, ensuring compliance with internal procedures and policies, as well as regulatory requirements</li>
<li>Act as a project owner for Retail projects impacting the Branches or Retail Operations, partnering with the Project Management Office and other internal stakeholders as needed</li>
</ul>
WHO WE ARE LOOKING FOR:
We seek a strategic leader with vision and a proven track record in retail banking sales and operations. The ideal candidate will have a strong background in driving productivity and process improvements in a dynamic environment. If you have a passion for coaching, mentoring, and leading teams to success, we want to hear from you!
Qualifications of an ideal candidate:
<ul>
<li>8 years of experience in retail banking, 5 years of experience in team leadership, 5 years of experience in direct sales and service</li>
<li>Bachelor's Degree in Business, Finance, Economics or a related field (equivalent combination of education and experience will be considered)</li>
<li>Thorough understanding of retail banking, operations, consumer sales, and project leadership</li>
<li>Effective presentation and writing skills</li>
</ul>
 
TOTAL REWARDS OFFERED
<ul>
<li>The target salary rate that is likely to be offered to the selected candidate is between $116,335-142,500 per year. The total salary range for this role is $116,355.42 - $162,897.58 per year. At Salal Credit Union, compensation decisions are made using a variety of factors including relevant skills, experience, and education.</li>
<li>Potential to earn additional compensation annually based on company goal achievement.</li>
<li>Comprehensive healthcare plans including health, dental, and vision insurance.</li>
<li>Generous time off including vacation, sick time, and Paid holidays.</li>
<li>Tuition reimbursement.</li>
<li>401(k) plan with company matching.</li>
<li>Charitable contribution matching.</li>
<li>Company-paid life, AD&amp;D, and long-term disability insurances. Plus additional optional benefits.</li>
</ul>
Expanded details about our benefit offerings can be found at the following link: <a href="https://salalcu.applicantpro.com/pages/benefits/" target="_blank">https://salalcu.applicantpro.com/pages/benefits/</a>
 
To request a reasonable accommodation in order to complete your application or if you need this job announcement in an alternative format, contact the Talent Acquisition Team at <a href="mailto:careers@salalcu.org" target="_blank">careers@salalcu.org</a>. If you do not have internet access, you may visit your local public library or any WorkSource location and use their computers.
Salal Credit Union participates in E-Verify, a program that verifies employment eligibility. Upon hire, you will be required to complete Form I-9, Employment Eligibility Verification.
 Job Posted by ApplicantPro

Senior Manager of Branches and Retail Operations

<h3>Job Description</h3>
Job Description
"EVERYONE IS FAMILY IN OUR HAUS"
Company Vision Bringing family and friends together to have fun and create memories. Mission The Operations Manager is a key leadership position to drive efficiency, service excellence, and operational growth across the Pool and Ski division. They will oversee and optimize the service, installation, and inventory aspects of these departments and will identify opportunities for process improvement to enhance customer satisfaction. Hours: 7:00am - 5:00pm with occasional Saturdays Pay: $75,000 - $90,000/year Outcomes
<ul>
<li>Successful candidates will:</li>
<li>Direct the pool service and install processes through collaboration with the Pool/Spa on-site project manager, ensuring effective and timely communications with external service providers, vendors, and customers</li>
<li>Assist in overseeing parts and inventory, ensuring optimal stock levels and minimizing shortages and overages</li>
<li>Lead and develop teams, holding employees accountable to performance standards and facilitating smooth day-to-day operations</li>
<li>Identify opportunities to improve efficiencies in service and inventory management. For example, optimizing job routing and managing labor hours for the pool division; budgeting labor cost, lease ski sales and fitting processes for the ski shop</li>
<li>Work closely with teams to ensure timely, high-quality service to every customer</li>
<li>Set expectations, monitor performance, and support training and development initiatives</li>
<li>Collaborate with other departments to align goals and strategies</li>
<li>May occasionally travel to and represent the company at regional or national trade shows</li>
</ul>
Supervisory Responsibilities This position supervises the Pool/Spa Project Manager, Parts Manager, and Service Advisor, as well as the Retail Store Managers and Buyers. Responsibilities include making hiring recommendations; instructing and training in work methods; planning, scheduling and assigning work; checking and approving work; evaluating performance; and recommending disciplinary actions regarding unsatisfactory employees. Qualifications 
<ul>
<li>High school diploma; Associate’s or Bachelor’s degree desirable</li>
<li>3-5 years management and operations experience in a related field (e.g., construction, logistics, retail, pool/ski, or other service industry)</li>
<li>Inventory management and parts experience</li>
</ul>
Competencies 
<ul>
<li>Excellent interpersonal and communication skills with ability to foster strong relationships with customers and team members</li>
<li>Strong leadership skills to inspire and lead high-performing teams</li>
<li>Ability to adjust to changing priorities through efficient and productive planning and organizing</li>
<li>High attention to detail and persistence to get things done correctly without derailing a project timeline</li>
</ul>
Physical and Environmental Conditions
<ul>
<li>Talking and hearing, walking and sitting, using hands to grasp, and reaching with arms/hands, are required.</li>
<li>No exposure to adverse environmental conditions; work is performed in a typical office environment.</li>
<li>Periodic car travel between store locations is required</li>
</ul>
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Operations Manager

<h3>Job Description</h3>
Job Description
Operations Manager
Location: Ponte Vedra-Nocatee, FL&nbsp;
Serenity is a leader in the field of healthcare technology. We are steering away from traditional healthcare practices and need unique leaders to help with our continued growth. Healthcare experience isn’t needed, we are open to anyone who has a background in a customer-centric industry, like high-end retail, hospitality, etc.
Do you have a high level of professionalism with a hands-on approach to leadership? Do you possess the ability to build a versatile team while prioritizing all aspects of delivering a world-class patient care experience? If so, apply today!
WHAT WE NEED
<ul>
<li>3 - 5 years of hands-on experience leading/managing teams of employees</li>
<li>Accountable leader willing to stand up and take ownership of the team, the office, and patient outcomes.</li>
<li>Strong Customer Service and Customer Interaction focused.</li>
<li>Ability to educate, talk about, and help our customers understand what we offer them.</li>
<li>Sales experience is a huge plus!</li>
<li>Positive attitude. Assume positive intent in others and optimize each situation. </li>
<li>0Bring your out-of-the-box problem-solving skills.</li>
</ul>
WHAT YOU’LL GET
<ul>
<li>Base salary of $70,000+ DOE</li>
<li>Amazing benefits = 90% paid insurance for the entire family!</li>
<li>Stability in a forward-thinking healthcare organization</li>
<li>Huge growth/promotion potential within a rapidly expanding multistate organization</li>
<li>The opportunity to work with a company focused on our mission- Helping people 'take back their lives'</li>
</ul>
WHO WE ARE
Using advanced medical devices recently released to market, Serenity Healthcare gives our patients long-term success even when other treatments have failed. With evidence-based research and proven results to support us, we push ourselves daily to help patients take back their lives with a revolutionary technological approach to healthcare.
Serenity Healthcare is an equal opportunity employer. This position is contingent on successfully completing a criminal background check and drug screen upon hire. 
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<h3>Job Description</h3>
Job Description
Operations Manager
Location: Lakewood, CO
Serenity is a leader in the field of healthcare technology. We are steering away from traditional healthcare practices and need unique leaders to help with our continued growth. Healthcare experience isn’t needed, we are open to anyone who has a background in a customer-centric industry, like high-end retail, hospitality, etc.
Do you have a high level of professionalism with a hands-on approach to leadership? Do you possess the ability to build a versatile team while prioritizing all aspects of delivering a world-class patient care experience? If so, apply today!
WHAT WE NEED
<ul>
<li>3 - 5 years of hands-on experience leading/managing teams of employees</li>
<li>Accountable leader willing to stand up and take ownership of the team, the office, and patient outcomes.</li>
<li>Strong Customer Service and Customer Interaction focused.</li>
<li>Ability to educate, talk about, and help our customers understand what we offer them.</li>
<li>Sales experience is a huge plus!</li>
<li>Positive attitude. Assume positive intent in others and optimize each situation. </li>
<li>0Bring your out-of-the-box problem-solving skills.</li>
</ul>
WHAT YOU’LL GET
<ul>
<li>Base salary of $70,000+ DOE</li>
<li>Amazing benefits = 90% paid insurance for the entire family!</li>
<li>Stability in a forward-thinking healthcare organization</li>
<li>Huge growth/promotion potential within a rapidly expanding multistate organization</li>
<li>The opportunity to work with a company focused on our mission- Helping people 'take back their lives'</li>
</ul>
WHO WE ARE
Using advanced medical devices recently released to market, Serenity Healthcare gives our patients long-term success even when other treatments have failed. With evidence-based research and proven results to support us, we push ourselves daily to help patients take back their lives with a revolutionary technological approach to healthcare.
Serenity Healthcare is an equal opportunity employer. This position is contingent on successfully completing a criminal background check and drug screen upon hire. 
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<h3>Job Description</h3>
Job Description
Operations Manager
Location: Estrella, AZ
Serenity is a leader in the field of healthcare technology. We are steering away from traditional healthcare practices and need unique leaders to help with our continued growth. Healthcare experience isn’t needed, we are open to anyone who has a background in a customer-centric industry, like high-end retail, hospitality, etc.
Do you have a high level of professionalism with a hands-on approach to leadership? Do you possess the ability to build a versatile team while prioritizing all aspects of delivering a world-class patient care experience? If so, apply today!
WHAT WE NEED
<ul>
<li>3 - 5 years of hands-on experience leading/managing teams of employees</li>
<li>Accountable leader willing to stand up and take ownership of the team, the office, and patient outcomes.</li>
<li>Strong Customer Service and Customer Interaction focused.</li>
<li>Ability to educate, talk about, and help our customers understand what we offer them.</li>
<li>Sales experience is a huge plus!</li>
<li>Positive attitude. Assume positive intent in others and optimize each situation. </li>
<li>0Bring your out-of-the-box problem-solving skills.</li>
</ul>
WHAT YOU’LL GET
<ul>
<li>Competitive Pay (DOE)&nbsp;</li>
<li>Amazing benefits = 90% paid insurance for the entire family!</li>
<li>Stability in a forward-thinking healthcare organization</li>
<li>Huge growth/promotion potential within a rapidly expanding multistate organization</li>
<li>The opportunity to work with a company focused on our mission- Helping people 'take back their lives'</li>
</ul>
WHO WE ARE
Using advanced medical devices recently released to market, Serenity Healthcare gives our patients long-term success even when other treatments have failed. With evidence-based research and proven results to support us, we push ourselves daily to help patients take back their lives with a revolutionary technological approach to healthcare.
Serenity Healthcare is an equal opportunity employer. This position is contingent on successfully completing a criminal background check and drug screen upon hire. 
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<h3>Job Description</h3>
Job Description
Operations Manager
Full-Time, Non-exempt
Reports to: CEO
At Ellae’ Lisque’, we are looking for an Operations Manager to lead a high-performing team to complete tasks, you will have overall responsibility for all aspects of office operations. This is a high-visibility role, creating exceptional customer experiences. You are accountable for creating a highly standardized environment in which customers have a transformational experience, employees are able to do their best and the business runs with ease. This requires a constant balancing of priorities, including strategic, operational &amp; leadership excellence and an authentic approach. You must be a role model for our company, our customer first mentality and our culture. If you have a passion for operational excellence in all its diverse forms and the adaptability to remain fluid to ever-evolving fashion dynamics, this is an opportunity for you.
Qualifications:
<ul>
<li>Must be at least 18 years old</li>
<li>Must have a High School diploma or equivalent</li>
<li>Must be willing and able to work all shifts and some overtime as needed</li>
<li>Excellent Customer Service Skills</li>
<li>Working knowledge of Microsoft Office suite: Word, Excel, PowerPoint</li>
<li>At least 2 years of management experience</li>
<li>At least 2 years of retail experience</li>
<li>At least 1 year of Shopify experience</li>
<li>Excellent written and verbal communication skills</li>
<li>Ability to lead, communicate, present and influence at all levels of the organization</li>
<li>Strong organizational skills, excellent listening skills, strong negotiation and presentation skills and a keen attention to detail</li>
<li>Strong attention to detail.</li>
<li>Ability to lift heavy objects.</li>
<li>Ability to adapt to a fast-paced entrepreneurial environment</li>
<li>A high comfort-level in a fast-paced environment</li>
<li>Ability to handle data with confidentiality </li>
<li>Exceptional organizational and time management skills</li>
</ul>
Physical Factors
<ul>
<li>Primarily standing with bending, twisting, reaching, pulling, walking, and lifting up to 50 pounds</li>
<li>Picking, pulling, and packing orders and counting inventory</li>
<li>Typical Working Conditions will include inside work at the corporate office or onsite at facility warehouse</li>
</ul>
Equipment Used:
<ul>
<li>Personal Laptop </li>
<li>Copier/Printer/Office Telephone</li>
<li>Mail Postage Meter</li>
<li>Cell phone (employee’s personal cell)</li>
</ul>
Essential Job Responsibilities:
Customer Support: 
<ul>
<li>Championing and modeling our mission, vision, and values</li>
<li>Committed to exceptional customer service. </li>
<li>Provides superb and fast Customer service via email, social media, text, and phone.</li>
<li>Establishing strong vendor partnerships that are mutually beneficial in delivering shipment and planogram expectations</li>
<li>Resolves issues to avoid escalations. </li>
<li>Fulfills orders, exchanges, and returns. </li>
</ul>
Forecasting: 
<ul>
<li>Develops sale opportunities based on products, inventory volume, ROI and selling power.</li>
<li>Identifying underperforming metrics and generating strategic solutions that leverage existing tools, programs, and resources</li>
</ul>
Market Research: 
<ul>
<li>Studies the market to stay ahead of what is coming to the indie fashion industry as it pertains to marketing, fashion trends, competition, and anything else that is relevant to the company’s growth. </li>
</ul>
Team Management: 
<ul>
<li>Manages Customer Service team. </li>
<li>Assure all policies are met. </li>
</ul>
Goal Forecasting: 
<ul>
<li>Assures weekly sales and growth goals are met. </li>
</ul>
Meetings with CEO: 
<ul>
<li>Conducts weekly reporting meetings with CEO. Serves as the point of contact for the CEO. </li>
</ul>
Fraud Claim Management: 
<ul>
<li>Manages all fraud and missing package claims. Also avoids refunds through effective customer service.</li>
</ul>
Shopify: 
<ul>
<li>Products, Descriptions, Weights, Origin, Variants, and pricing per CEOS’s approval. Also, schedules sales and discounts as forecasted based on inventory stock. </li>
<li>Maintains all sales orders, exchange request, via Shopify. </li>
</ul>
Please note: This job description was designed as a summary of the typical function of the job and is not a comprehensive list of all possible job responsibilities. The tasks and duties might differ from those outlined above and other duties, as assigned may be part of the job.
We are an Equal Opportunity Employer. Our Company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, or genetics.
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<h3>Job Description</h3>
Job Description
Operations Manager
Location: Parker, CO
Serenity is a leader in the field of healthcare technology. We are steering away from traditional healthcare practices and need unique leaders to help with our continued growth. Healthcare experience isn’t needed, we are open to anyone who has a background in a customer-centric industry, like high-end retail, hospitality, etc.
Do you have a high level of professionalism with a hands-on approach to leadership? Do you possess the ability to build a versatile team while prioritizing all aspects of delivering a world-class patient care experience? If so, apply today!
WHAT WE NEED
<ul>
<li>3 - 5 years of hands-on experience leading/managing teams of employees</li>
<li>Accountable leader willing to stand up and take ownership of the team, the office, and patient outcomes.</li>
<li>Strong Customer Service and Customer Interaction focused.</li>
<li>Ability to educate, talk about, and help our customers understand what we offer them.</li>
<li>Sales experience is a huge plus!</li>
<li>Positive attitude. Assume positive intent in others and optimize each situation. </li>
<li>0Bring your out-of-the-box problem-solving skills.</li>
</ul>
WHAT YOU’LL GET
<ul>
<li>Base salary of $70,000+ DOE</li>
<li>Amazing benefits = 90% paid insurance for the entire family!</li>
<li>Stability in a forward-thinking healthcare organization</li>
<li>Huge growth/promotion potential within a rapidly expanding multistate organization</li>
<li>The opportunity to work with a company focused on our mission- Helping people 'take back their lives'</li>
</ul>
WHO WE ARE
Using advanced medical devices recently released to market, Serenity Healthcare gives our patients long-term success even when other treatments have failed. With evidence-based research and proven results to support us, we push ourselves daily to help patients take back their lives with a revolutionary technological approach to healthcare.
Serenity Healthcare is an equal opportunity employer. This position is contingent on successfully completing a criminal background check and drug screen upon hire. 
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