field_job_employment_type

field_job_occupational_field_parents_all

job_organization_name

city

state

<h3>Job Description</h3>
Job Description
Directive Consulting is the performance marketing agency for SaaS and Tech companies. We use Customer Generation (a marketing methodology developed by us) which focuses on SQLs and Customers instead of traditional metrics like MQLs. We offer Paid Media, SEO, Performance Creative, and Video to our clients by creating comprehensive digital marketing strategies that allow our clients to hit their SQL targets, every time.
This role reports to the Associate Director and is a crucial part of the Paid Media team. The Paid Media Strategist works directly with our enterprise clients and runs point on communicating results, creating custom strategies, and executing Paid Media deliverables. In this role, you will gain experience creating high-performing Paid strategies for enterprise SaaS businesses.
*This role is listed internally as Account Strategist, Paid Media*
Roles &amp; Responsibilities:
<ul>
<li>
Oversee and lead a collection of Paid Media accounts
</li>
<li>
Serve as direct support to client contacts
</li>
<li>
Weekly communication with any vendors or operational partners to ensure we're aligned on tasks being assigned, work quality, and any improvements we can make to that dynamic
</li>
<li>
Drive referrals via client relationships and professional network
</li>
<li>
Build strategies for clients each quarter
</li>
<li>
Have the ability to create, maintain, and optimize budgets for paid media campaigns across multiple channels
</li>
<li>
Deeply understand client positioning and unique value propositions
</li>
<li>
Confirm lead routing is accurate within a CRM
</li>
<li>
Understand the value of Programmatic campaigns
</li>
<li>
Responsible for personal productivity and utilization
</li>
<li>
Work directly with Associate Director to ensure internal and client goals are being achieved
</li>
<li>
Execute and optimize PPC advertising campaigns across multiple platforms including Google Ads, Facebook Ads, and LinkedIn Ads, focusing on keyword research, ad copywriting, and audience targeting to maximize ROI
</li>
</ul>
What You Offer:
<ul>
<li>
3+ years experience working at a performance/digital marketing agency
</li>
<li>
Experience working specifically with B2B SaaS/tech clients in an agency setting
</li>
<li>
Deep expertise across paid search and paid social advertising campaigns, such as Google Ads, Facebook Ads, LinkedIn Ads and others
</li>
<li>
Proficiency in using advertising platforms and tools such as Google Ads, Facebook Business Manager, LinkedIn Campaign Manager
</li>
<li>
Strong understanding of PPC principles, including keyword research, ad copywriting, bid management, and campaign optimization
</li>
<li>
Ability to analyze campaign performance data using tools like Google Analytics, GA4, Excel, or other analytics platforms to make data-driven decisions and optimize campaign performance
</li>
<li>
Ability to drive results and measure via OCT
</li>
<li>
Proven and measurable success with mid-market or enterprise accounts
</li>
<li>
A unique perspective on how to drive value for SaaS
</li>
<li>
Ability to translate and articulate strategy and tell stories with data
</li>
<li>
Equal parts competitive and curious; you’re a true problem solver
</li>
<li>
You live on the cutting edge of the industry, always looking for opportunities to grow and share
</li>
<li>
Ability to organize, prioritize and manage multiple projects simultaneously
</li>
<li>
You’re quality-obsessed and have not lost your soul for advertising
</li>
<li>
Travel to visit clients approximately once per year, per client or as needed
</li>
</ul>
What Success Looks Like:
<ul>
<li>
You encompass our core values through every interaction; internally and externally
</li>
<li>
Effectively manage approximately five mid-tier and enterprise accounts
</li>
<li>
Meet and exceed department level OKRs, such as client growth and goal attainment
</li>
<li>
Build client trust and relationships that create consistent renewals
</li>
<li>
Cross-sell services that align with client goals and objectives
</li>
<li>
Clearly communicate results with client point of contact and executives
</li>
<li>
Exceptional decision making, as it relates to strategic direction for accounts
</li>
</ul>
What We Offer:
🏠&nbsp;We have a set living wage at Directive; The annual base salary range for this position based in the United States is $70,000- $95,000 USD with potential for bonus eligibility. This salary range is an estimate, and the actual salary may vary based on Directive's compensation practices, job related skills, and depth of experience.
🙏&nbsp; Medical, dental, vision plans, disability, and life insurance coverage for you and your family that fit your lifestyle
Including a 100% employer-paid plan for you and a 50% employer contribution for your dependents
Benefits to Support the Whole Person:
🧠&nbsp; Mental - Access to certified therapists through Spring Health, membership to Headspace
💪&nbsp; Physical - Gympass
🛫 Time Off - Unlimited PTO (2-week minimum), Paid Company Holidays, Your Birthday Off, End of Year Recharge (Closed December 24 - January 1), Paid Parental Leave
&amp;#x1F4B0; Financial - Traditional and Roth 401(k) with a 3% company match
&amp;#x1F31F;&nbsp; Bonus - Annual bonus based on tenure, which scales in total amount over time
🌴&nbsp; Annual Anniversary Trip to Newport Beach, CA with peers and executive leadership for fun and entertainment!&nbsp;
Work Environment Requirements:
As a remote-first company, you’ll have the ability to work from anywhere in the US, with the option to enjoy our state-of-the-art offices in Irvine, California. For some positions, as posted, we will accommodate global opportunities where we have established businesses, including Canada, the UK, and Australia. For global locations, you must have established and current work authorization and permanently reside in that country.
This role has the opportunity to operate 100% virtually from your home office. We primarily collaborate with our colleagues through virtual meetings (Zoom), and Slack. In this role, you will be required to operate a laptop computer (PC or Mac available), computer software platforms, and other office productivity tools as necessary. Due to the nature of this role, you must be able to remain stationary for extended periods, must be able to observe and interpret written and/or verbal communication, must have reliable internet access, and a professional background.
To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions.
If you require reasonable accommodations in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, direct your inquiries to <a href="mailto:careers@directiveconsulting.com" target="_blank">careers@directiveconsulting.com</a>.
Additional Information: 
At Directive, one of our core values is People First. We’re committed to fostering a more diverse and inclusive culture in the digital landscape. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. #LI-CV1

Paid Media Manager (Remote US)

Paid Media Strategist (Remote US)

<h3>Job Description</h3>
Our client is a globally recognized luxury fashion house specializing in high-end women’s apparel. Their collections are celebrated for their timeless elegance and have been worn by celebrities and people like yourself worldwide.
 
 They are looking for a customer service specialist to be the primary point of contact for their customers across multiple digital platforms. The ideal candidate combines problem-solving ability with professional, empathetic communication, thriving in a fast-paced environment where customer satisfaction is paramount. This team incorporates innovative technology as well so being tech-savvy is a must!
Key Responsibilities
<ul>
<li>Serve as the main point of contact for customers via email, phone, live chat, and social media.</li>
<li>Handle escalated concerns with empathy, urgency, and professionalism to ensure loyalty.</li>
<li>Manage inquiries related to orders, payments, shipping, returns, and exchanges.</li>
<li>Operate across Shopify, Gorgias, and Mirakl to resolve issues and process transactions.</li>
<li>Oversee end-to-end order processes, including refunds, exchanges, and third-party communication.</li>
<li>Collaborate with fulfillment and warehouse teams to resolve discrepancies or inventory issues.</li>
<li>Document and track customer feedback, providing insights for continuous improvement.</li>
<li>Troubleshoot technical issues and support compliance with marketplace requirements.</li>
<li>Contribute to ecommerce projects and initiatives as the brand continues to grow.</li>
</ul>
Skills &amp; Competencies
<ul>
<li>Strong working knowledge of Shopify, Gorgias, and Mirakl (or similar platforms).</li>
<li>Excellent written and verbal communication, with a calm, empathetic approach.</li>
<li>Proven problem-solving and decision-making skills under pressure.</li>
<li>Adaptability to thrive in a fast-moving, multitasking environment.</li>
<li>Strong collaborator across ecommerce, fulfillment, and operations.</li>
<li>Bilingual or multilingual abilities are a plus but not required! </li>
</ul>
Education &amp; Experience
<ul>
<li>High school diploma or equivalent required; associate or bachelor’s degree preferred.</li>
<li>2+ years of customer service experience in ecommerce or retail.</li>
<li>Experience managing escalated customer cases.</li>
<li>Passion or background in fashion, apparel, or retail is highly valued.</li>
</ul>

Customer Service Specialist

<h3>Job Description</h3>
Ultimate Staffing is partnering with a national organization seeking to grow their Customer Service team in Irvine, CA. If you're passionate about customer service and thrive in fast-paced environments then we encourgae you to apply for this entry level role! 
Location: Fully onsite in Irvine, CA 
Job Type: Temp-to-Hire
Schedule: Full Time, Monday - Friday 8am - 5pm, rotating Saturday schedule (1 Saturday per month)
Perks &amp; Benefits:
<ul>
<li>Competitive compensation &amp; benefits packages</li>
<li>Health, dental, and vision coverage</li>
<li>401(k) plan</li>
<li>Mission-driven, collaborative work environment</li>
<li>Opportunities for career growth and comprehensive training</li>
</ul>
Key Responsibilities:
<ul>
<li>Respond to customer inquiries via phone, email, and social media channels in a timely and professional manner</li>
<li>Provide product and service information to customers</li>
<li>Resolve customer issues and complaints with empathy and efficiency</li>
<li>Manage and update customer accounts and records</li>
<li>Collaborate with other departments to ensure customer satisfaction</li>
</ul>
Qualifications:
<ul>
<li>High school diploma or equivalent required; Associate or Bachelor degree highly preferred </li>
</ul>
If you're excited to contribute to a meaningful mission and meet the qualifications above, please submit your resume today to be considered for this impactful opportunity! 
All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.

Customer Service Rep

<h3>Job Description</h3>
Job Description
Directive Consulting is the performance marketing agency for SaaS and Tech companies. We use Customer Generation (a marketing methodology developed by us) which focuses on SQLs and Customers instead of traditional metrics like MQLs. We offer Paid Media, SEO/Content, CRO, and Video to our clients by creating comprehensive digital marketing strategies that allow our clients to hit their SQL targets, every time.
At Directive, we’re always looking ahead to connect with talented professionals who excel at crafting strategies that elevate search visibility, developing compelling content, and delivering value to audiences. 
As we continue to grow, we’re always seeking forward-thinking individuals who thrive in fast-paced environments, are obsessed with analytics and storytelling, and are eager to make their mark in B2B tech and SaaS marketing. 
The Paid Strategists are a crucial, client-facing role that is responsible for day-to-day client deliverables, creating and managing custom client strategies, and communicating both with clients and internal stakeholders on executing Paid Media deliverables. In this role, you will gain experience creating high-performing Paid strategies for enterprise SaaS businesses.
*This role is listed internally as Senior Account Strategist, Paid Media*
Roles &amp; Responsibilities:
<ul>
<li>
Oversee and lead a collection of Paid Media accounts
</li>
<li>
Serve as direct support to client contacts
</li>
<li>
Weekly communication with any vendors or operational partners to ensure we're aligned on tasks being assigned, work quality, and any improvements we can make to that dynamic
</li>
<li>
Drive referrals via client relationships and professional network
</li>
<li>
Build strategies for clients each quarter
</li>
<li>
Have the ability to create, maintain, and optimize budgets for paid media campaigns across multiple channels
</li>
<li>
Deeply understand client positioning and unique value propositions
</li>
<li>
Confirm lead routing is accurate within a CRM
</li>
<li>
Understand the value of Programmatic campaigns
</li>
<li>
Responsible for personal productivity and utilization
</li>
<li>
Work directly with Associate Director to ensure internal and client goals are being achieved
</li>
<li>
Execute and optimize PPC advertising campaigns across multiple platforms including Google Ads, Facebook Ads, and LinkedIn Ads, focusing on keyword research, ad copywriting, and audience targeting to maximize ROI
</li>
</ul>
What You Offer:
<ul>
<li>
3+ years experience working at a performance/digital marketing agency
</li>
<li>
Experience working specifically with B2B SaaS/tech clients in an agency setting
</li>
<li>
Deep expertise across paid search and paid social advertising campaigns, such as Google Ads, Facebook Ads, LinkedIn Ads and others
</li>
<li>
Proficiency in using advertising platforms and tools such as Google Ads, Facebook Business Manager, LinkedIn Campaign Manager
</li>
<li>
Strong understanding of PPC principles, including keyword research, ad copywriting, bid management, and campaign optimization
</li>
<li>
Ability to analyze campaign performance data using tools like Google Analytics, GA4, Excel, or other analytics platforms to make data-driven decisions and optimize campaign performance
</li>
<li>
Ability to drive results and measure via OCT
</li>
<li>
Proven and measurable success with mid-market or enterprise accounts
</li>
<li>
A unique perspective on how to drive value for SaaS
</li>
<li>
Ability to translate and articulate strategy and tell stories with data
</li>
<li>
Equal parts competitive and curious; you’re a true problem solver
</li>
<li>
You live on the cutting edge of the industry, always looking for opportunities to grow and share
</li>
<li>
Ability to organize, prioritize and manage multiple projects simultaneously
</li>
<li>
You’re quality-obsessed and have not lost your soul for advertising
</li>
<li>
Travel to visit clients approximately once per year, per client or as needed
</li>
</ul>
What Success Looks Like:
<ul>
<li>
You encompass our core values through every interaction; internally and externally
</li>
<li>
Effectively manage approximately five mid-tier and enterprise accounts
</li>
<li>
Meet and exceed department level OKRs, such as client growth and goal attainment
</li>
<li>
Build client trust and relationships that create consistent renewals
</li>
<li>
Cross-sell services that align with client goals and objectives
</li>
<li>
Clearly communicate results with client point of contact and executives
</li>
<li>
Exceptional decision making, as it relates to strategic direction for accounts
</li>
</ul>
What We Offer:
🏠&nbsp;We have a set living wage at Directive; The annual base salary range for this position based in the United States is $90,000- $110,000 USD with potential for bonus eligibility. This salary range is an estimate, and the actual salary may vary based on Directive's compensation practices, job related skills, and depth of experience.
🙏&nbsp; Medical, dental, vision plans, disability, and life insurance coverage for you and your family that fit your lifestyle
Including a 100% employer-paid plan for you and a 50% employer contribution for your dependents
Benefits to Support the Whole Person:
🧠&nbsp; Mental - Access to certified therapists through Spring Health, membership to Headspace
💪&nbsp; Physical - Gympass
🛫 Time Off - Unlimited PTO (2-week minimum), Paid Company Holidays, Your Birthday Off, End of Year Recharge (Closed December 24 - January 1), Paid Parental Leave
&amp;#x1F4B0; Financial - Traditional and Roth 401(k) with a 3% company match
&amp;#x1F31F;&nbsp; Bonus - Annual bonus based on tenure, which scales in total amount over time
🌴&nbsp; Annual Anniversary Trip with peers and executive leadership for fun and entertainment!&nbsp;
Work Environment Requirements:
As a remote-first company, you’ll have the ability to work from anywhere in the US, with the option to enjoy our state-of-the-art offices in Irvine, California. For some positions, as posted, we will accommodate global opportunities where we have established businesses, including Canada, the UK, and Australia. For global locations, you must have established and current work authorization and permanently reside in that country.
This role has the opportunity to operate 100% virtually from your home office. We primarily collaborate with our colleagues through virtual meetings (Zoom), and Slack. In this role, you will be required to operate a laptop computer (PC or Mac available), computer software platforms, and other office productivity tools as necessary. Due to the nature of this role, you must be able to remain stationary for extended periods, must be able to observe and interpret written and/or verbal communication, must have reliable internet access, and a professional background.
To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions.
If you require reasonable accommodations in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, direct your inquiries to <a href="mailto:careers@directiveconsulting.com" target="_blank">careers@directiveconsulting.com</a>.
Additional Information: 
At Directive, one of our core values is People First. We’re committed to fostering a more diverse and inclusive culture in the digital landscape. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. #LI-CV1

Senior Paid Media Strategist (Remote US)

<h3>Job Description</h3>
Job Description
Directive Consulting is the performance marketing agency for SaaS and Tech companies. We use Customer Generation (a marketing methodology developed by us) which focuses on SQLs and Customers instead of traditional metrics like MQLs. We offer Paid Media, SEO, Performance Creative, and Video to our clients by creating comprehensive digital marketing strategies that allow our clients to hit their SQL targets, every time.
This role reports to the Associate Director and is a crucial part of the Paid Media team. The Paid Media Strategist works directly with our enterprise clients and runs point on communicating results, creating custom strategies, and executing Paid Media deliverables. In this role, you will gain experience creating high-performing Paid strategies for enterprise SaaS businesses.
Roles &amp; Responsibilities:
<ul>
<li>
Oversee and lead a collection of Paid Media accounts
</li>
<li>
Serve as direct support to client contacts
</li>
<li>
Weekly communication with any vendors or operational partners to ensure we're aligned on tasks being assigned, work quality, and any improvements we can make to that dynamic
</li>
<li>
Drive referrals via client relationships and professional network
</li>
<li>
Build strategies for clients each quarter
</li>
<li>
Have the ability to create, maintain, and optimize budgets for paid media campaigns across multiple channels
</li>
<li>
Deeply understand client positioning and unique value propositions
</li>
<li>
Confirm lead routing is accurate within a CRM
</li>
<li>
Understand the value of Programmatic campaigns
</li>
<li>
Responsible for personal productivity and utilization
</li>
<li>
Work directly with Associate Director to ensure internal and client goals are being achieved
</li>
<li>
Execute and optimize PPC advertising campaigns across multiple platforms including Google Ads, Facebook Ads, and LinkedIn Ads, focusing on keyword research, ad copywriting, and audience targeting to maximize ROI
</li>
</ul>
What You Offer:
<ul>
<li>
3+ years experience working at a performance/digital marketing agency
</li>
<li>
Experience working specifically with B2B SaaS/tech clients in an agency setting
</li>
<li>
Deep expertise across paid search and paid social advertising campaigns, such as Google Ads, Facebook Ads, LinkedIn Ads and others
</li>
<li>
Proficiency in using advertising platforms and tools such as Google Ads, Facebook Business Manager, LinkedIn Campaign Manager
</li>
<li>
Strong understanding of PPC principles, including keyword research, ad copywriting, bid management, and campaign optimization
</li>
<li>
Ability to analyze campaign performance data using tools like Google Analytics, GA4, Excel, or other analytics platforms to make data-driven decisions and optimize campaign performance
</li>
<li>
Ability to drive results and measure via OCT
</li>
<li>
Proven and measurable success with mid-market or enterprise accounts
</li>
<li>
A unique perspective on how to drive value for SaaS
</li>
<li>
Ability to translate and articulate strategy and tell stories with data
</li>
<li>
Equal parts competitive and curious; you’re a true problem solver
</li>
<li>
You live on the cutting edge of the industry, always looking for opportunities to grow and share
</li>
<li>
Ability to organize, prioritize and manage multiple projects simultaneously
</li>
<li>
You’re quality-obsessed and have not lost your soul for advertising
</li>
<li>
Travel to visit clients approximately once per year, per client or as needed
</li>
</ul>
What Success Looks Like:
<ul>
<li>
You encompass our core values through every interaction; internally and externally
</li>
<li>
Effectively manage approximately five mid-tier and enterprise accounts
</li>
<li>
Meet and exceed department level OKRs, such as client growth and goal attainment
</li>
<li>
Build client trust and relationships that create consistent renewals
</li>
<li>
Cross-sell services that align with client goals and objectives
</li>
<li>
Clearly communicate results with client point of contact and executives
</li>
<li>
Exceptional decision making, as it relates to strategic direction for accounts
</li>
</ul>
What We Offer:
🏠&nbsp;We have a set living wage at Directive; The annual base salary range for this position based in the United States is $70,000- $95,000 USD with potential for bonus eligibility. This salary range is an estimate, and the actual salary may vary based on Directive's compensation practices, job related skills, and depth of experience.
🙏&nbsp; Medical, dental, vision plans, disability, and life insurance coverage for you and your family that fit your lifestyle
Including a 100% employer-paid plan for you and a 50% employer contribution for your dependents
Benefits to Support the Whole Person:
🧠&nbsp; Mental - Access to certified therapists through Spring Health, membership to Headspace
💪&nbsp; Physical - Gympass
🛫 Time Off - Unlimited PTO (2-week minimum), Paid Company Holidays, Your Birthday Off, End of Year Recharge (Closed December 24 - January 1), Paid Parental Leave
&amp;#x1F4B0; Financial - Traditional and Roth 401(k) with a 3% company match
&amp;#x1F31F;&nbsp; Bonus - Annual bonus based on tenure, which scales in total amount over time
🌴&nbsp; Annual Anniversary Trip to Newport Beach, CA with peers and executive leadership for fun and entertainment!&nbsp;
Work Environment Requirements:
As a remote-first company, you’ll have the ability to work from anywhere in the US, with the option to enjoy our state-of-the-art offices in Irvine, California. For some positions, as posted, we will accommodate global opportunities where we have established businesses, including Canada, the UK, and Australia. For global locations, you must have established and current work authorization and permanently reside in that country.
This role has the opportunity to operate 100% virtually from your home office. We primarily collaborate with our colleagues through virtual meetings (Zoom), and Slack. In this role, you will be required to operate a laptop computer (PC or Mac available), computer software platforms, and other office productivity tools as necessary. Due to the nature of this role, you must be able to remain stationary for extended periods, must be able to observe and interpret written and/or verbal communication, must have reliable internet access, and a professional background.
To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions.
If you require reasonable accommodations in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, direct your inquiries to <a href="mailto:careers@directiveconsulting.com" target="_blank">careers@directiveconsulting.com</a>.
Additional Information: 
At Directive, one of our core values is People First. We’re committed to fostering a more diverse and inclusive culture in the digital landscape. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. #LI-CV1

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