<h3>Job Description</h3>
Job Description
Will Rogers had it figured out when he said, “You never get a second chance to make a first impression”. Our concierges are personable and friendly individuals who play a large role in creating a meaningful first impression of the community by greeting residents and visitors both in person and over the phone.
Join our team at one of our senior living communities offering independent living, assisted living, or memory care, where we put Residents First while being team-focused and quality-centered. We put Residents First, and our team members matter! At Sagora, we invest in and empower our team members to move upward within the company and in their careers. Based on team member surveys, we are certified as a Great Place to Work! Apply now to join our dedicated team that cares, just like you!
Our Core Values areCommitment, Empowerment, Communication, Excellence, and Teamwork! 
Did you know that our name Sagora comes from the combination of two words – Sage, which means wisdom or wise person, and Agora, which means a gathering place. Our communities are a gathering place of wisdom!
Benefits: 
<ul>
<li>Company-paid telemedicine service for all full-time benefit-eligible team members</li>
<li>On-Demand Pay – request a pay advance!</li>
<li>Discount and rewards program – use for electronics, food, car buying, travel, fitness, and more!</li>
<li>Health/ Dental/ Vision/ Disability/ Life Insurance</li>
<li>Flex Spending Account</li>
<li>Dependent Care Flex Plan</li>
<li>Health Savings Account</li>
<li>401(k) Retirement Savings Plan with company matching!</li>
<li>Paid time off and Holiday pay</li>
<li>Team Member Assistance Program – counseling services at the other end of the phone!</li>
<li>Discounted Meal Tickets</li>
<li>Referral Bonus Program – earn money for referring your friends!</li>
<li>Tuition Assistance (for programs directly related to team member's position)</li>
<li>Lasting relationships with our residents who have so much wisdom to share!</li>
</ul>
Position Details:
Community Name: Ansel Park Independent Living
Address: 1200 Orchid Drive, Rocklin, CA 95677
Phone number: (918) 495-3600
Status: Part-Time and On-Call
Shift(s): 7:00am - 3:30pm, 3:00pm - 11:30pm, 11:00pm - 7:30am
Starting Pay: $18.25
What does a Concierge at Sagora do?
<ul>
<li>Oversee front desk and greet guests</li>
<li>Manages the reception area to ensure effective telephone and mail communications both internally and externally to maintain a professional image</li>
<li>Direct calls and take messages as appropriate</li>
<li>Keep lobby area clean and presentable daily</li>
<li>Assist all associates as needed at the front desk</li>
<li>Make rounds around community as necessary for security procedures</li>
<li>Provide basic and accurate information in-person and via phone/email</li>
<li>Respond to emergency boards as needed</li>
</ul>
What do you need to be a Concierge?
<ul>
<li>High school diploma/GED preferred</li>
<li>6 months related experience preferred</li>
<li>Multitasking and time-management skills</li>
<li>Excellent customer service and organizational skills</li>
<li>Competency in Microsoft applications including Word, Excel, and Outlook.</li>
<li>Maintain integrity and confidentiality</li>
<li>Excellent verbal and written communication skills and able to communicate effectively with residents, families, and other team members.</li>
</ul>
Sagora does not accept unsolicited resumes from headhunters, recruitment agencies or fee based recruitment services. Sagora is an equal opportunity employer and will consider all applicants without regard to race, marital status, sex, age, color, religion, national origin, veteran status, disability or any other characteristic protected by law.

Concierge - PT

<h3>Job Description</h3>
Job DescriptionJob Title: Member Concierge Location: Onsite, Auburn MA&nbsp; Compensation: $24/hr + Benefit package As a Member Concierge, you will play a vital role in delivering an exceptional customer experience for our valued Flexcar members. Your mission will be to support members before, during, and after their time with us, ensuring every interaction is seamless and positive. This position involves engaging with members through various communication channels, including phone, chat, and in-person, as well as preparing and delivering vehicles. Key Responsibilities:
<ul>
<li>Deliver Outstanding Service: Provide top-notch support to members throughout their Flexcar journey—from ordering and picking up to delivery, driving, and returning their vehicles. </li>
<li>Resolve Issues: Troubleshoot and efficiently address any order or vehicle-related concerns, prioritizing member satisfaction and swift resolution.</li>
<li>Maintain Quality Standards: Ensure each vehicle meets Flexcar’s high-quality standards by participating in pre-delivery cleaning and preparation.</li>
<li>Utilize Technology: Leverage company systems to manage member interactions, track progress, and keep accurate records.</li>
<li>Become a Product Expert: Gain in-depth knowledge of our services and stay updated on the latest features and processes to assist members effectively.</li>
<li>Create Welcoming Experiences: Greet members warmly upon their arrival or delivery, providing information about our offerings and fostering a friendly atmosphere.</li>
<li>Collaborate Across Teams: Work closely with customer care, security, and other departments to ensure a cohesive member experience.</li>
<li>Drive Process Improvement: Identify opportunities for enhancing customer service and contribute to initiatives that elevate our operations.</li>
<li>Embrace Versatility: As part of a small market operation, be ready to take on additional responsibilities as assigned by your manager.</li>
</ul>
What Drives Success for this Role:  
<ul>
<li>Experience: 1-2 years in a customer service role, ideally within a fast-paced environment.</li>
<li>Communication Skills: Exceptional interpersonal and communication abilities.</li>
<li>Problem-Solving: Strong analytical skills to navigate challenges and make informed decisions.</li>
<li>Tech-Savvy: Proficient in computer skills and quick to learn new software systems.</li>
<li>Customer-Centric Attitude: A passion for delivering outstanding service and exceeding member expectations.</li>
<li>Multitasking Ability: Skill in managing multiple tasks and prioritizing effectively under pressure.</li>
<li>Adaptability: Willingness to operate vehicles and work in various weather conditions, including evenings, weekends, and holidays, as needed.</li>
<li>Attention to Detail: A keen eye for detail, ensuring that all member requests are addressed thoroughly.</li>
<li>Listening Skills: Strong listening abilities to identify member needs and provide tailored solutions.</li>
<li>Case Management: Track support cases diligently, ensuring timely resolutions and effective follow-up.</li>
<li>Collaboration: Follow established procedures for escalating unresolved issues, working with internal teams like Product, Engineering, and Operations to ensure prompt solutions.</li>
<li>Delivery: Willing to drive up to 90% of time for deliveries.</li>
</ul>
<ul>
<li>At least 21 years or older with a valid driver’s license and an acceptable driving record (per company standards).</li>
</ul>
What Tops Off the Tank:      
<ul>
<li>Rest &amp; Relax! Potential to accrue 80 hours of PTO your first year, and up to 120 hours in later years plus multiple company paid holidays and 60 hours of Sick time.</li>
<li>Save for Your Future! 401(k) with company match from day one of hire.&nbsp;</li>
<li>Expand The Family! Paid family leave available for all full-time employees.&nbsp;</li>
<li>Drive a Flexcar! Discounted employee rate on Flexcar products &nbsp;</li>
</ul>
Who are we?&nbsp; We are fiercely disrupting the concept of automobile ownership Flexcar is on a mission to replace car ownership for the majority of car owners. Currently operational in 4 markets and continuing to grow, our goal is to offer a flexible alternative to car ownership that puts our members in the driver seat of their budget and their vehicle. Flexcar covers all maintenance costs, insurance costs, registration costs, and more, to provide an ownership alternative that is simple and seamless for our members. Flexcar empowers all walks of life the flexibility to have a car of their own without the hassles of traditional car ownership. Convenient and affordable, Flexcar is here to disrupt a 90 billion dollar industry by providing customers an alternative to car-sharing, leases, ownership, and car rentals.&nbsp;Flexcar is rapidly growing and we want&nbsp;you&nbsp;to be a&nbsp;Flexster. Our special team is passionate, kind, collaborative, driven, and all-in on building the next automotive game-changer from the ground-up. This truly is an amazing opportunity to not only contribute your talents as a team-member, but also to help build the future Flexcar.&nbsp; Flexcar is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. Flexcar provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. &nbsp;
Flexcar is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. Flexcar provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
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Member Concierge

<h3>Job Description</h3>
Job Description
Job Overview:
The Concierge Associate provides exceptional office and front of office services. As the first face and first impression for SPS offices, including many clients, guests, and vendors, the Concierge is responsible for delivering an incredible welcoming experience in our reception area making each encounter fun, exciting and personal. They consistently deliver an elevated best-in-class guest experience.
Typical Working Hours: Monday-Friday 7:30am-5:00pm
Duties and Responsibilities:
<ul>
<li>Provides a gracious arrival experience for all colleagues and guests, ensuring they feel welcome, and their needs are taken care of in a fun, friendly and professional manner at all times</li>
<li>Conducts floor walks to ensure the office supplies are fully stocked, there are no facilities issues, and meeting rooms and offices are neat, clean and organized</li>
<li>Caters for the needs of colleagues and visitors while demonstrating genuine care</li>
<li>Ensures a seamless experience through the use of technology to support visitor registration, meeting room bookings, guest arrival, special requests and any other needs a colleague may have throughout their day</li>
<li>Develops relationships through personalized encounters and proactive assistance</li>
<li>Advises colleagues and guests by maintaining employee and department directories, giving instructions and making warm connections</li>
<li>Maintains safe and clean reception area by complying with procedures, rules and regulations</li>
<li>Captures individual preferences of colleagues and guests for future visits and thinks creatively of ways to accommodate any special requests</li>
<li>Develops relationships with colleagues and proactively gathers information on their needs to identify customer and SPS services that ensure total satisfaction</li>
<li>Proactively communicates with the Workplace Experience team and other service groups to ensure a "one-team" ethos</li>
<li>Delivers an elevated best-in-class experiences that will leave a lasting, positive first impression</li>
</ul>
Competencies: 
<ul>
<li>Strong verbal and written communication skills. </li>
<li>Excellent customer service skills. </li>
<li>PC skills MS Office Suite experience. </li>
<li>Ability to handle multiple tasks simultaneously. </li>
<li>Good organizational skills. </li>
<li>Possesses ability to work independently and capable of completing projects. </li>
<li>Ability to determine correct method and packing material as well as validate packing slips for accuracy of incoming and outgoing materials. </li>
</ul>
Qualifications and Education Requirements:
<ul>
<li>High School Diploma (or equivalent) required. </li>
<li>1-2+ years prior work experience preferred. </li>
<li>Ability to work assigned work hours determined by manager. </li>
<li>Excellent organizational and time management skills. </li>
<li>Analytical abilities and aptitude in problem-solving. </li>
<li>Superb written and verbal communication skills. </li>
<li>Current knowledge or ability to learn computer-based systems required for functions of position. </li>
<li>Required to maintain an overall professional appearance and attitude. </li>
<li>Adhere to all policies and procedures required. </li>
</ul>
Physical Demands:
<ul>
<li>Fine and/or gross motor skills, including the ability to grasp, lift and/or carry or otherwise move packages on a standard wheeled cart with a load capacity of 60 lbs. </li>
<li>Ability to walk, bend, kneel, stand, and/or sit for an extended period of time. </li>
<li>Manual dexterity required for operating office machinery (phone, copy machines, binding equipment, etc.). </li>
<li>Ability to lift or move 40 lbs. or greater frequently. </li>
</ul>
Travel: None or Negligible
Other Duties:
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. 
WHAT WE OFFER
<ul>
<li>Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities!</li>
<li>Learning &amp; Development: At SPS, we promote a work culture of learning so that you can develop to be the best at what you do!</li>
<li>We Recognize Talent: We offer a variety of recognition programs for all levels of employees!</li>
<li>Benefit Offerings: Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identify Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k w/ matching, Entertainment Discounts, &amp; Paid Time Off.
<ul>
<li>Note: Please inquire with the Human Resources team for benefit offerings per role as regular positions that routinely are under 30 hours/week may have a different benefit offering.</li>
</ul>
</li>
</ul>
About SPS
 is an award-winning employer of choice offering outsourcing solutions that leverage Intelligent Automation (Artificial Intelligence &amp; Robotic Process Automation) in more than 22 countries across the globe.
In North America, our services include Mailroom Management (both physical and digital), Office Services such as Reception, Lobby Concierge and Conference Room Management in addition to Document Processing Services utilizing leading edge technologies. Our clients today are companies in sectors such as banking, insurance, legal, higher education, advertising and other professional services, including many Fortune 500 companies.
 is committed to delivering high caliber outsourcing experience to our clients and offering our employees challenging and exciting career opportunities throughout the North America region and globally. SPS is committed to investing in the professional development of our employees and offers competitive comprehensive benefits and diverse development training programs that lead to building careers.
At SPS we embrace the uniqueness of our employees and are committed to the fair and equal treatment of all people, applicants, and employees by promoting a culture of access, inclusion, equity and diversity.
SPS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual and reproductive health choices, national origin, age, disability, genetics, military status, gender identity or expression, sexual orientation and/or any other status protected by law.
To view our privacy policy, click on the link below:
SPS-North America Privacy Policy

Concierge Associate

<h3>Job Description</h3>
Job DescriptionJob Title: Member Concierge&nbsp;&nbsp; Department: Market Operations (Field)  &nbsp; Employee Type: Full Time, Non-Exempt  &nbsp; Compensation: $26.50/hr + full benefit package Position Overview:&nbsp;&nbsp; As a Member Support Specialist at Flexcar, you will serve as a key resource for our members, ensuring a seamless and exceptional experience from the moment they place an order to the return of their vehicle. You will be responsible for providing top-notch service, resolving issues quickly, maintaining quality standards, and utilizing our innovative technology to manage member interactions. This role offers the opportunity to become an expert in Flexcar’s services while contributing to a dynamic, customer-focused team.&nbsp; Key Responsibilities:&nbsp; Provide Exceptional Service Serve as the go-to resource for members, offering comprehensive assistance with pickup, delivery, and return. Ensure members have a smooth, hassle-free experience every step of the way.&nbsp; Resolve Issues Efficiently Identify and address member concerns regarding their vehicle orders promptly. Resolve issues quickly and effectively to maintain high levels of member satisfaction and ensure any challenges are addressed with minimal disruption.&nbsp; Ensure Quality Standards Contribute to the preparation and presentation of each vehicle, ensuring it meets Flexcar’s high standards before delivery. Conduct thorough quality checks to ensure each car is ready for a flawless member experience.&nbsp; Utilize Technology Leverage Flexcar’s cutting-edge systems to manage member interactions, track order progress, and maintain accurate records. Ensure seamless communication through digital channels while providing real-time updates to members.&nbsp; Become a Flexcar Expert&nbsp; Develop in-depth knowledge of Flexcar’s services, features, and processes. Stay current on new offerings and technology to ensure members always receive the most relevant, up-to-date information.&nbsp; Create Welcoming Experiences&nbsp; Greet each member with warmth, professionalism, and enthusiasm. Create a friendly and informative environment, showcasing Flexcar’s dedication to providing outstanding customer service and an exceptional member experience.&nbsp; Collaborate Cross-Functionally Work closely with customer care, security, and other internal teams to provide a unified experience for our members. Collaborate with other departments to ensure smooth service delivery and swift issue resolution.&nbsp; Drive Continuous Improvement&nbsp; Actively seek opportunities to enhance the member experience, offering feedback and ideas for improving service quality, efficiency, and overall member satisfaction. Contribute to initiatives that continuously elevate the service standards at Flexcar.&nbsp; Adapt and Grow As part of a smaller, agile team, be ready to take on new tasks and responsibilities to support the business's success. Show flexibility and initiative in responding to changing member needs and company objectives.&nbsp; Performance Metrics &amp; Follow-Up Meet or exceed key performance metrics, including Customer Satisfaction (CSAT) and Churn (member retention). Conduct follow-up calls at 7, 30, 60, and 90 days post-service to ensure ongoing member satisfaction and identify areas for improvement.&nbsp; What Drives Success for this Role:  &nbsp;
<ul>
<li>Experience: 1-2 years in a customer service role, ideally within a fast-paced environment.  &nbsp;</li>
</ul>
<ul>
<li>Communication Skills: Excellent communication and interpersonal skills, with a friendly and professional demeanor.&nbsp;</li>
</ul>
<ul>
<li>Problem-Solving: Strong analytical skills to navigate challenges and make informed decisions.  &nbsp;</li>
</ul>
<ul>
<li>Tech-Savvy: Proficient in computer skills and quick to learn new software systems.  &nbsp;</li>
</ul>
<ul>
<li>Customer-Centric Attitude: A passion for delivering outstanding service and exceeding member expectations.  &nbsp;</li>
</ul>
<ul>
<li>Multitasking Ability: Skill in managing multiple tasks and prioritizing efficiency under pressure.  &nbsp;</li>
</ul>
<ul>
<li>Adaptability: Willingness to operate vehicles and work in various weather conditions, including evenings, weekends, and holidays, as needed.  &nbsp;</li>
</ul>
<ul>
<li>Attention to Detail: A keen eye for detail, ensuring that all member requests are addressed thoroughly.  &nbsp;</li>
</ul>
<ul>
<li>Listening Skills: Strong listening abilities to identify member needs and provide tailored solutions. </li>
<li>Case Management: Track support cases diligently, ensuring timely resolutions and effective follow-up.  &nbsp;</li>
<li>Collaboration: Follow established procedures for escalating unresolved issues, working with internal teams like Product, Engineering, and Operations to ensure prompt solutions.  &nbsp;</li>
<li>Delivery: Willing to drive up to 90% of time for deliveries.  &nbsp;</li>
<li>At least 21 years or older with a valid driver’s license and an acceptable driving record (per company standards).  &nbsp;</li>
</ul>
 What Tops Off the Tank:&nbsp;&nbsp;
<ul>
<li>Rest &amp; Relax! Potential to accrue 80 hours of PTO your first year, and up to 120 hours in later years plus multiple company paid holidays and 60 hours of Sick time.</li>
</ul>
<ul>
<li>Save for Your Future! 401(k) with company match from day one of hire&nbsp;&nbsp;</li>
</ul>
<ul>
<li>Expand The Family! Paid family leave available for all full-time employees&nbsp;&nbsp;</li>
</ul>
<ul>
<li>Drive a Flexcar! Discounted employee rate on Flexcar products&nbsp;&nbsp;</li>
</ul>
Who are we?&nbsp;&nbsp; We are fiercely disrupting the concept of automobile ownership Flexcar is on a mission to replace car ownership for the majority of car owners. Currently operational in 5 markets and continuing to grow, our goal is to offer a flexible alternative to car ownership that puts our members in the driver seat of their budget and their vehicle. Flexcar covers all maintenance costs, insurance costs, registration costs, and more, to provide an ownership alternative that is simple and seamless for our members. Flexcar empowers all walks of life the flexibility to have a car of their own without the hassles of traditional car ownership. Convenient and affordable, Flexcar is here to disrupt a 90 billion dollar industry by providing customers an alternative to car-sharing, leases, ownership, and car rentals.&nbsp; Flexcar is rapidly growing and we want you to be a Flexster. Our special team is passionate, kind, collaborative, driven, and all-in on building the next automotive game-changer from the ground-up. This truly is an amazing opportunity to not only contribute your talents as a team-member, but also to help build the future Flexcar.&nbsp;&nbsp; Flexcar is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. Flexcar provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws&nbsp; &nbsp; &nbsp;
Flexcar is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. Flexcar provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
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<h3>Job Description</h3>
Job Description
SIGN ON BONUS AVAILABLE MANDARA SPA Our journey began on the spiritual island of Bali, where we discovered a true reverence for the healing arts. In Bali, this knowledge is passed down from generation to generation, from mother to daughter, from father to son, and as such is deeply entwined in the Balinese way of life. Combining this rich knowledge and spirit of generosity with European techniques, Mandara offers each guest the ultimate luxuriously healing experience. Today, Mandara Spas can be found in diverse locations around the world. Every Mandara Spa experience is completely unique, because we honor the diversity of the culture we are immersed in as well as the Balinese traditions from our past. It is our promise that while no two Mandara Spas are identical, you will recognize us from our commitment to your ultimate satisfaction, our belief in the healing arts and the spirit of generosity from which we perform your service. Namaste.&nbsp;
JOB DESCRIPTION
The Concierge is responsible for participating and monitoring front of house to ensure that all guests are met and welcomed, and that a comprehensive range of ‘information’ and ‘homecare services’ are offered.&nbsp; Paying special attention to front line guest service excellence standards.
Qualifications:
- Experience:&nbsp;&nbsp;
<ul>
<li>Preferred experience working with a Point of Sale system (i.e. Book4Time experience desirable) and answering phones in a customer service facing environment, retail a plus.</li>
</ul>
- Technical or Administrative Knowledge:
<ul>
<li>Computer literate with good typing skills.</li>
<li>Effective written communication skills.</li>
<li>Able to operate basic business machines(i.e. calculator, fax, printer, copier)</li>
</ul>
- Required Skills and Abilities and/or:
<ul>
<li>Self motivated.</li>
<li>Maintain a professional appearance at all times.</li>
<li>At least 1 year of experience of working with answering the phones in a customer oriented environment.</li>
<li>Demonstrate pleasant and appropriate phone etiquette.</li>
<li>Excellent listening and verbal skills.</li>
<li>Computer literate with good keyboard skills. Proficient with Windows.</li>
<li>Ability to operate basic office equipment such as phone, fax, copier, printer, etc.</li>
<li>High school diploma or equivalent.</li>
<li>Team player.</li>
<li>Responsible, dependable.</li>
<li>High personal standards and values.</li>
<li>Excellent client care, service excellence and attention to detail.</li>
<li>Effective communicator.</li>
<li>Flexible and cooperative.</li>
<li>Ability to meet US employment and eligibility requirements.</li>
</ul>
 Compensation Starting base hourly rate of $17.75 increased annually based on tenure&nbsp; Incentive compensation programs yielding an average of $1.75&nbsp; per hour (based on the past year for individuals in this role). Individual performance varies and could exceed location average.
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Spa Concierge

<h3>Job Description</h3>
Job Description
Make a difference in the lives of others while personally thriving!
Join Bridge Senior Living – a certified Great Place to Work (2025-2026)!
Now Hiring! Front Desk/Concierge!
What you can expect as a Front Desk/Concierge:
<ul>
<li>$1,000 Employee Referral Bonus </li>
<li>Tuition Reimbursement eligibility after three months of full-time employment</li>
<li>Competitive pay</li>
<li>401(k) with company match </li>
<li>Next Day Pay with PayActiv</li>
<li>Excellent Benefits </li>
<li>Offering health insurance benefits starting at $50 per month for full-time associates</li>
</ul>
Qualifications of an ideal Front Desk/Concierge:
<ul>
<li>High school diploma or equivalent (GED) </li>
<li>CPR Certified </li>
<li>At least 1 year of related work experience </li>
</ul>
Front Desk/Concierge Job Summary:
A Front Desk/Concierge is responsible for meeting and greeting residents and visitors while handling a variety of clerical duties.
<ul>
<li>Greet and assist Residents and visitors in a polished and professional manner </li>
<li>Manage the front desk sign-in and sign-out process for visitors and vendors. </li>
<li>Handle and direct incoming phone calls. </li>
<li>Inform Residents or staff of the arrival of guests, packages, and deliveries. </li>
<li>Accommodate Residents’ requests for assistance - referring to other staff as necessary.</li>
</ul>
EEO Statement:
We are an Equal Employment Opportunity employer committed to providing equal opportunity in all of our employment practices, including selection, hiring, assignment, re-assignment, promotion, transfer, compensation, discipline, and termination. The Company prohibits discrimination, harassment, and retaliation in employment based on race; color; religion; genetic information; national origin; sex (including same sex); sexual orientation; gender identity; pregnancy, childbirth, or related medical conditions; age; disability or handicap; citizenship status; service member status; or any other category protected by federal, state, or local law. 
 Attention Applicants: If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, please let us know. Likewise, if you are limited in the ability to access or use this online application process and need an alternative method for applying, we will determine an alternate way for you to apply. Please contact <a href="mailto:questions@bridgeseniorliving.com" target="_blank">questions@bridgeseniorliving.com</a> or 1-888-883-1796 for assistance with an accommodation.

Concierge (PRN)

<h3>Job Description</h3>
Job DescriptionJob Description: Service Concierge We are currently seeking an experienced, motivated, and energetic professional to manage initiatives in our Customer Service Department. The Service Concierge’s primary goal is to be the Chief Customer Care Advocate; experience and interpret each customer touchpoint through the eyes of the customer to promote customer loyalty and grow business. The Service Concierge ensures that no stone is left unturned as we seek to provide the top level of care for our customers both before, during and after visiting our stores. They will be the direct link from the customer to the correct manager or department lead in ensuring that the customer receives the highest level of care if an issue arises. They will schedule follow-up calls with new and used vehicle purchasers and service customers. The Service Concierge will have the ability to adjust transactions and give reimbursements to increase customer retention and eliminate problems that may arise from customer interactions and experiences that fall below Victory's high standards. The ideal candidate has experience in a large-volume dealership, and some supervisory or management experience. They must have a strong sales aptitude, excellent communication, and interpersonal skills. This job description summary outlines core aspects of this position, but additional duties may be required on a routine basis. This job description does not constitute the complete responsibilities for this position. &nbsp; Responsibilities Manages customer experience and makes the proper adjustments to facilitate the highest level of customer satisfaction. Maintains strong communication with customers to eliminate problems before, during and after a sale or service visit. Maintains a solid customer follow-up system to encourage repeat and referral business. Develops action plans to rectify problems and acts as the bridge between the customer and the applicable department. Attend department meetings and share feedback as it pertains to customer experience. Take the initiative to be back up support as needed to ensure customer experience is seamless and not compromised. Performs other duties as assigned. Job Requirement:Job Requirements: High school diploma or GED Always promote and embody company vision to exceed the expectations of our customer every day. Proven interpersonal skills demonstrating a commitment to strengthen the dealership brand through building and maintaining a loyal long-term customer base. Excellent written and verbal communication skills. Proven ability to think strategically and evaluate performance metrics to identify trends. Outgoing and upbeat personality that exhibits the highest level of professionalism, work ethic and dependability. Ability to effectively communicate with dealership management and coworkers. Working knowledge of the automotive industry a plus Must be technologically adept to help communicate in a clear and efficient manner using customers' preferred method of communication. Strong computer and internet skills, including Microsoft Office suite. Basic knowledge using elead CRM system and Reynolds &amp; Reynolds a plus. Keen eye for attention for detail. Professional appearance Strong organizational and time management skills Ability to multi-task and be flexible in an ever-changing environment. Compensation Competitive Pay Based on Experience Medical Benefits Paid Vacation Holidays Professional Workplace Non-Smoking Workplace Drug Free Workplace Opportunity for Advancement Direct Deposit 401(k) with Company Match Victory Automotive Group is family owned and operated since 1997 with over 40 locations across the United States. We provide the best opportunities for all employees, customers, communities and each manufacturer we represent. Our continued commitment is to improve our dealerships and services to satisfy our customer’s wants and needs 100 percent of the time and always provide a pleasant, informative and professional experience. Victory Automotive Group is always looking for talented, self-motivated individuals to join our team. If you think you are ready to be a part of an exciting team, then we encourage you to continue with this applicant friendly, online job application! Victory Automotive Group is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status. The above statements are intended to describe the general nature and level of the work being performed by people assigned to this position. This is not an exhaustive list of all duties and responsibilities. We reserve the right to amend and change responsibilities to meet business and organizational needs as necessary. We are an Equal Opportunity Employer and a drug free workplace. It’s time to make the most important move of your career! Apply Now!

Service Concierge

<h3>Job Description</h3>
Front Desk Receptionist Hotel

Hotel Concierge

<h3>Job Description</h3>
Job DescriptionDentologie is seeking a full-time&nbsp;Front Desk Concierge (minimum 1 year experience in dental or medical front desk experience required) to work in our Chicago, IL dental practice(s)!&nbsp; Our Front Desk Conciergeis key to providing the level of excellence our patients enjoy. As the first person that patients engage with, you have the opportunity to impress in your knowledge, communication, and overall support of their visit and medical care. The ideal candidate would have front desk experience in medical or dental. Regarding work schedule, Monday - Thursday our offices have a morning shift (7:30am - 2:30pm) and an evening shift (1:30 or 2:30pm - 8:30pm). On Friday, we have one shift from 7:30am - 3:30pm. As a full-time employee, we would ask that you are comfortable working Monday-Friday and 5 shifts per week, with 3 morning shifts and 2 evening shifts.&nbsp; A Dentologie Front Desk Concierge&nbsp;has excellent hourly compensation from $18-$22/hr. (based on experience), a great benefits package, full-time hours, and is part of an outstanding culture.&nbsp; This is an exciting role for highly focused, motivated people who take pride in their work and understand success is a team effort. You will learn many aspects of office operations, providing you with professional advancement. As we grow, you will too!&nbsp;&nbsp; Dentologie is comprised of 13 office locations&nbsp;in the Chicagoland area, including: Andersonville, Belmont, Lincoln Park, South Loop, Streeterville, Bucktown, West Loop, Evanston, Clark &amp; Diversey, Gold Coast, River North, Southport, and Oak Park/River Forest.&nbsp; Visit us on&nbsp;TikTok&nbsp;or&nbsp;Instagram&nbsp;to better understand who we are and our mission to change the way dentistry is experienced by not only the patient, but the TEAM!&nbsp; Responsibilities:
<ul>
<li>Professionally&nbsp;greet and communicate with patients (both written and verbal)</li>
<li>Provide a&nbsp;Positive&nbsp;10-star Patient Experience!</li>
<li>Schedule and confirm appointments.</li>
<li>Someone who understands the extra efforts and attention to detail.</li>
<li>Present accurate treatment plans to patient and answer all corresponding questions.</li>
<li>Accept payment for services and accurately post to ledger.</li>
<li>Answer phones, texts and emails in a timely and professional manner</li>
<li>Communicate and follow up with staff and patients.</li>
<li>Handle confidential medical information with discretion.&nbsp;</li>
<li>Check in lab cases.&nbsp;</li>
<li>All Dentologie employees are required to share custodial responsibilities to ensure the sanitary maintenance of our offices for our staff &amp; patients.</li>
<li>Assist with training new members of the team as needs.</li>
</ul>
Required Skills/Abilities:
<ul>
<li>Excellent:
<ul>
<li>verbal and written communication skills.</li>
<li>interpersonal and customer service skills.</li>
<li>organizational skills and attention to detail.</li>
<li>time management skills with a proven ability to meet deadlines.</li>
<li>patient care.</li>
</ul>
</li>
<li>Strong analytical and problem-solving skills.
<ul>
<li>Ability to prioritize tasks and to delegate them when appropriate.</li>
</ul>
</li>
<li>Ability to function well in a high-paced and at times stressful environment.</li>
<li>Ability to work in rotating office schedule.</li>
</ul>
Dentologie Benefits and Perks:
<ul>
<li>Medical, Dental and Vision insurance</li>
<li>Free Dental coverage for employees</li>
<li>Employer-paid Life and Disability insurance</li>
<li>$50/month for mass transit&nbsp;or parking expenses</li>
<li>401k w/employer match</li>
<li>Flexible spending accounts</li>
<li>Paid&nbsp;holidays.</li>
<li>Paid personal and sick&nbsp;time.</li>
<li>Supportive, friendly leadership that want&nbsp;you to&nbsp;succeed.</li>
<li>Upbeat team and fun culture. NOT your average dental office!&nbsp;</li>
</ul>
Our mission is to change the way dentistry is experienced by not only the patient, but the TEAM! &nbsp;apply at&nbsp;Dentologie - CareersNote: Here at Dentologie, we want all of our employees to feel valued, appreciated, and free to be who they are at work. Our employee lifecycle processes are designed to prevent discrimination against our people regardless of gender identity or expression, sexual orientation, religion, ethnicity, age, neurodiversity, disability status, citizenship, or any other aspect which makes them unique.
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Front Desk Concierge

<h3>Job Description</h3>
Job Description
The Experience Senior Living Team is comprised of dynamic professionals that are fueled by their passion to empower people as they grow older to live life to the fullest. They are creators, architects, nurses, researchers, programmers, marketers, facilitators, developers, investors, and caregivers, all focused on making a positive impact on the lives of residents, their families and team members.
We are looking for a Concierge to join our amazing team!
Shift: Saturday and Sunday 7pm-7am 
Responsibilities:
<ul>
<li>Serves as a point of contact for needs, requests, and complaints for all residents, families, guests, vendors, and staff. </li>
<li>Has a solid understanding of ‘who’ the customer is and provides a level of service that is positive and rememberable. </li>
<li>Understands the customer’s needs, requests and / or concerns and assists in providing them with personalized solutions. </li>
<li>Answers the phone within 3 rings; determine the nature of the call to either relay information or route the call as appropriate. </li>
<li>Takes detailed messages with name, date, time, return phone number and any additional information that is pertinent at the time of the call. Ensures the message is received by the intended person in a timely manner. </li>
<li>Coordinates services for residents and their families (especially out of town guests), this would include but not be limited to the following: dry cleaning, grocery and drug store delivery, dinner reservations, beauty parlor services, theater, and movie tickets, as well as transportation to and from events, appointments and errand running. The Concierge will follow up after services were rendered to confirm that all was satisfactory </li>
<li>Connects with all new residents and families within the first week of arrival to introduce oneself, welcome them to the community, provide information on the concierge services for the community. </li>
<li>Answers questions and directs appropriately to nearby community resources. </li>
<li>Coordinates the community’s transportation schedule. This would mean to monitor the sign-up sheet for all requests, ensuring there are no conflicts for the chauffer. Provide written confirmation to all parties to ensure a smooth and pleasant experience. </li>
<li>Serves as a liaison between the culinary department and guest meal reservations. Provide written confirmation on the reservation to all parties to ensure a smooth and pleasant experience. </li>
<li>Make reminder calls to residents who are not in the dining room, maintaining RSVP lists for community events, family events and special meals that are held throughout the year. </li>
<li>Maintains security of the community by following procedures, monitoring logbooks to include resident and guest sign-in and sign-out logs. </li>
<li>Maintains a safe, clean, and organized reception, lobby, and welcome area by complying with procedures, rules, and regulations. </li>
<li>Receive and sort incoming mail. Deliver mail as appropriate. </li>
<li>Receive and log all packages that arrive at the community. </li>
<li>May perform other duties as assigned.</li>
</ul>
Requirements
<ul>
<li>Experience as a Concierge, or experience in a customer service role is preferred. </li>
<li>One (1) to two (2) years of working with seniors preferred. </li>
<li>Demonstrates an ability to use independent judgement and discretion to make decisions on what is in the best interest of the customer who you are currently serving. </li>
<li>Ability to communicate verbally, in writing, and through pictures when necessary.</li>
<li>Able to exude confidence and patience with all interactions. </li>
<li>Ability to manage time efficiently.</li>
<li>Able to operate standard office equipment.</li>
<li>Ability to utilize technology effectively and efficiently, including use of computers, iPad/tablet, Word programming, internet access, and email. </li>
<li>The position may require driving responsibilities; must possess a valid driver’s license with an acceptable driving record per company’s Motor Vehicle Policy.</li>
<li>Able to think creatively and independently to meet worthwhile objectives.</li>
<li>Able to be innovative to create and generate solutions.</li>
<li>Able to act in solving problems, while exhibiting judgment and a realistic understanding of the issues. Able to use reason, even when dealing with emotional topics. </li>
<li>Identifies, obtains, and effectively allocates the resources required to achieve applicable goals.</li>
<li>Able to relate to routine operations in a manner that is consistent with existing solutions to problems. </li>
<li>Able to work with people in such a manner to support the company’s culture, work in a team setting to accomplish goals and get results. </li>
<li>Expected to be punctual, neat, clean, and professional in appearance. </li>
<li>Ability to work varied schedules to include weekends, evenings, and holidays. </li>
</ul>
Benefits
We offer a full benefits package that includes medical, dental, vision, STD/LTD, life and voluntary life, 401k with employer matching, paid holidays, and up to 20 days PTO in the first three years.

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