<h3>Job Description</h3>
Job Description
**Inside Sales Agent - Real Estate** &nbsp; *Location: Austin, TX* &nbsp; *Generous Salary + Bonuses* &nbsp;
Are you ready to kickstart your career in real estate? We're seeking motivated individuals to join our team as Inside Sales Agents! If you're a Texas-licensed real estate agent with a positive attitude, a willingness to learn, and the ability to follow through, this is the opportunity for you—no experience necessary!
**Key Responsibilities:** - Qualify, educate, and represent clients in leasing, purchasing, and selling homes. - Build and manage your personal sales pipeline with the support of our experienced team. - Consistently follow up with leads and assignments provided by the company. - Learn new systems and processes to effectively assist clients. - Foster relationships and provide exceptional service, turning clients into lifelong partners.
**What We Offer:** - Generous base salary plus performance-based bonuses. - Comprehensive training to help you succeed in real estate. - Ongoing mentorship and support in building your sales pipeline. - The security of a consistent paycheck while you grow your business. - Opportunities for growth within the company.
**Qualifications:** - Must hold a valid Texas Real Estate License. - No prior experience required—just a strong work ethic and a willingness to learn.
**Why Join Us?** We believe in building long-lasting relationships with clients while providing our agents with the tools, training, and security they need to succeed. This is your chance to be part of a supportive team and take your real estate career to the next level.
Company DescriptionWe are a dynamic and growing real estate firm dedicated to helping buyers, sellers, and tenants navigate the Texas real estate market. We are committed to providing exceptional service and building lasting relationships with our clients. Our team is passionate about real estate, and we are looking for individuals who share that passion and are eager to grow in their careers. 
<h3>Company Description</h3>
We are a dynamic and growing real estate firm dedicated to helping buyers, sellers, and tenants navigate the Texas real estate market. We are committed to providing exceptional service and building lasting relationships with our clients. Our team is passionate about real estate, and we are looking for individuals who share that passion and are eager to grow in their careers.

Inside Sales Real Estate Agent

<h3>Job Description</h3>
Job DescriptionAre you an experienced financial professional who wants to take your practice to the next level? You owe it to yourself to check out New York Life.
<ul>
<li>Is your practice growing? </li>
<li>Want to be part of a stable, dependable company? </li>
<li>Looking for new opportunities to expand your market? </li>
<li>Interested in offering new products or services?</li>
</ul>
It’s all built on a strong foundation. 
<ul>
<li>Whether you specialize in fee-based financial planning,¹ business succession, or protecting growing families, our record of financial strength and integrity is built to support you.</li>
<li>We’re one of only two life insurers currently awarded the highest ratings for financial strength from all four major credit ratings agencies.²</li>
<li>We’re committed to our field force. That means you’ll have the guidance, support, and resources you need to do what you do best—serve your clients. Our managers are here to support your success, not compete with you for sales.</li>
<li>Our agents are leaders in the industry. As of 2023, New York Life has led the Million Dollar Round Table (MDRT) in membership for 69 consecutive years. For over 20 years, we have also led in MDRT’s top-tier categories, Court of the Table, and Top of the Table.³ You’ll be able to network productively among your peers and learn firsthand from agents at the top of the industry.</li>
</ul>
Build the financial practice you envision. We believe in investing in our agents, helping them achieve their goals, and positioning them to positively impact the individuals, families, and businesses they serve. We’re here to support you with your current markets and help you break into new areas of interest and opportunity. New York Life has a number of dedicated teams that focus solely on helping our agents and their clients. New York Life and our subsidiaries offer a full selection of whole life, term life, universal life, variable universal life,⁴ and survivorship products, along with variable⁴ and fixed annuities, and long term care and individual disability insurance. In addition, our agents have the opportunity to expand their practices through New York Life’s subsidiaries and organizations. NYLIFE Securities LLC NYLIFE Securities LLC, member of FINRA and SIPC, a licensed insurance agency, is a wholly owned subsidiary of New York Life Insurance Company that provides competitive offers investment products and services to meet clients’ varied and changing needs. Properly licensed registered representatives of NYLIFE Securities LLC have access to variable life and annuity products, mutual funds, and brokerage account services. Eagle Strategies LLC Eagle Strategies LLC, a wholly owned subsidiary of New York Life Insurance Company, is a registered investment adviser dedicated to providing clients with comprehensive financial planning and other investment advisory services. Eagle Strategies LLC offers its properly licensed Financial Advisors with the opportunity to build the financial advisory practice they envision, and deliver the financial advice and services that are best suited to meet their clients’ needs. The Nautilus Group® The Nautilus Group® is an exclusive membership based resource accessible to an elite group of approximately 200 experienced New York Life agents who are insurance and financial industry leaders and are firmly committed to a team planning concept. Nautilus Members work with affluent, high net worth and business owner clients, professional athletes, professional entertainers, farmers and ranchers, physicians, corporate executives and retired executives. Nautilus provides a range of consultative services and technical case design to support its Members in presenting estate, business, charitable, insurance and retirement strategies to their clients and their clients’ advisors in these key areas: family protection, estate and legacy planning, business succession and exit planning,executive benefits and philanthropy. Working hand in hand with the Nautilus staff, Member Agents present their clients with state-of-the-art planning strategies and customized case analyses designed to meet the clients’ sophisticated financial objectives. The one-on-one case design process used by Nautilus is tailored to the unique requirements of each client, achieving a better understanding of the complex needs and goals of each individual. The Nautilus team is dedicated to smart thinking, sound analysis and experienced financial insight. Note: Nautilus Members must qualify and pay a fee for this service. The Nautilus Group® is a service of New York Life Insurance Company. New York Life Insurance Company and its affiliates and agents and employees thereof do not provide tax, legal or accounting advice. Individuals should consult with their own tax, legal or accounting professionals before implementing any strategies. Advanced Planning Group A team of over 30 professionals with credentials in law, accounting, insurance, and financial services. We help agents identify, and develop large life cases in the advanced markets. Available across the country for in-person or virtual meetings to analyze and support a variety of wealth strategies and planning objectives in these key areas:
<ul>
<li>Business protection and succession </li>
<li>Nonqualified executive benefit strategies </li>
<li>Tax diversification and reduction strategies </li>
<li>Wealth transfer and distribution strategies </li>
<li>Transnational planning (non-U.S. citizen) </li>
<li>Estate tax mitigation </li>
<li>Asset protection </li>
<li>Charitable giving strategies </li>
</ul>
 The Advanced Planning Group does not provide tax, legal, or accounting advice, and clients are advised to consult with their own advisors for tax, legal, and accounting advice Underwriting New York Life’s underwriting team is constantly developing innovative underwriting solutions to help make the purchasing experience smoother for our financial professionals and their clients. Our experienced team of underwriters and medical directors is easily accessible and will help you make good business decisions. Cultural and Target Markets The world is a dynamic and diverse place, and our team is ready to help financial professionals service the needs of all their clients. This team of professionals provides support for agents working in the African American, Chinese American, Korean American, Latino, LGBT Q+, South Asian American, Vietnamese American, Women’s, and Young Professionals Markets. This team offers select in-language materials and culturally relevant marketing and prospecting tools. New York Life Insurance Company University (NYLIC U) Our training program is among the best in the industry and provides opportunities for career-long learning. You can sharpen your skills, stay on top of industry issues, and grow and maintain your business. Learning options include distance e-learning, online courses, virtual classrooms, and traditional classrooms. Through New York Life's exclusive Practice Model learning paths, you can specialize in Financial Guidance, Retirement Planning, Wealth Advisory, and Estate Planning while pursuing industry designations such as Financial Services Certified Professional® (FSCP®), Chartered Financial Consultant® (ChFC®), Retirement Income Certified Professional® (RICP®), or even Wealth Management Certified Professional® (WMCP®). We cover the tuition cost of these designations for qualifying, participating agents.⁵ Digital tools Beyond this training and support, New York Life will equip you with the tools you need to succeed day-to-day, including experts on hand to answer your questions and a suite of digital sales, prospecting, and marketing tools that will help you attract and retain your clients with web, social, and email content. How we will compensate you. You have the power to determine your own income with our commission-based compensation. In 2022, the average income of our agents under the N8 and N9 Agent’s Contract who met annual minimum sales production requirements was $115,917.⁶ Individual agent performance will determine your income. Benefits include medical, dental, vision, life, and disability insurance, as well as a 401(k) and pension.⁷ About New York Life... New York Life is a Fortune 100 company with a long history of doing good. We have been in business for over 175 years, helping generations of Americans protect their families and attain their financial goals. As a mutual company, we are accountable only to our policyholders, not to Wall Street or outside investors. We are focused on the long-term success of our clients. Awards &amp; Accolades... We’re proud of our financial strength.²
<ul>
<li>A++ Superior (A.M. Best) </li>
<li>AAA Exceptionally Strong (Fitch) </li>
<li>Aaa Exceptional (Moody’s) </li>
<li>AA+ Very Strong (Standard &amp; Poor’s) </li>
</ul>
We’re proud of the training we offer.⁸
<ul>
<li>Training Magazine’s APEX Award for 2022 </li>
</ul>
We’re proud to be recognized by organizations that also value diversity. 
<ul>
<li>Human Rights Campaign: 2022 Corporate Equality Index </li>
<li>Forbes 2022: America’s Best Employers for Diversity </li>
<li>Latino Leaders 2022 Best Companies for Latinos to Work For </li>
</ul>
We’re proud of the help we’ve provided and continue to provide our clients.⁹
<ul>
<li>5.3 million LIVES PROTECTED. Includes all owners of individual life insurance and annuity policies </li>
<li>$579 million LIFETIME ANNUITY INCOME PAID. Includes all payouts on individual income annuity products. </li>
<li>$4.5 billion IN LIVING BENEFITS AWARDED. Includes life and annuity cash value accumulation and qualifying policy dividends paid. Dividends are not guaranteed. </li>
<li>Over $1.2 trillion LIFE INSURANCE PROTECTION IN FORCE. Includes term, whole, and universal life.¹⁰</li>
</ul>
<ol>
<li>Offered by financial advisors for Eagle Strategies LLC.</li>
<li>New York Life Insurance Company continues to receive the highest financial strength ratings currently awarded to any life insurer in the U.S. from all four major rating agencies. Source: Individual Third-Party Ratings Reports: A.M. Best A++, Fitch Ratings AAA, Moody’s Aaa, and Standard &amp; Poor’s AA+ (as of 10/18/2022). The ratings do not apply to investment products as they are subject to market risk and will fluctuate in value. </li>
<li>MDRT data as of July 2023.</li>
<li>Offered by properly licensed registered representatives through NYLIFE Securities LLC, member of FINRA and SIPC, a Licensed Insurance Agency and a New York Life Company.</li>
<li>Tuition reimbursement is only available for American College courses. The Company reimburses eligible, participating agents with 100% of the cost of the following courses: FSCP®, ChFC®, RICP®, and WMCP®. The Company's tuition reimbursement policy is subject to change.</li>
<li>Based on 2022 company data for 7,603 agents operating under our N9 and N8 Agent’s Contracts in all states, without persistency bonus, who were active as of December 31, 2022. N9 is the current contract for new financial professionals. N8 contracts were issued to new financial professionals prior to April 2004. Contracts determine your compensation and benefits. Sales production requirements are determined annually by the company. Historical agent incomes are provided for informational purposes only. Agent income is not guaranteed. Income is dependent upon the sales of each agent. Agent compensation is commission-based and determined through the ledger process. Overall compensation includes positive income credits for commissions based on actual sales and certain allowances or incentives, if eligible, based upon persistency and production, as well as debits associated with commission reversals, authorized expenses, and other items. Each credit and debit posted to the Agent’s Ledger is part of determining the agent’s compensation and no individual credit posted to the ledger is earned until the ledger reconciliation process is complete. Agents receive payments equal to the positive balance on the Agent’s Ledger after the credits and debits are applied. </li>
<li>This is necessarily brief and provides only general descriptions of the benefits available to eligible agents under the applicable plans. Specific terms, such as eligibility and benefits, are determined only by the terms and conditions contained in the relevant plan documents. In the event of any conflict between the information herein and the provisions of the plan documents, the plan documents will govern. The company reserves the right to amend or terminate the benefit plans described herein at any time for any reason. </li>
<li>A full list of our awards is available here: <a href="https://www.newyorklife.com/newsroom/our-awards-and-recognition" target="_blank">https://www.newyorklife.com/newsroom/our-awards-and-recognition</a> </li>
<li>All figures reflect the consolidated results of New York Life Insurance Company and its domestic insurance subsidiaries, including New York Life Insurance and Annuity Corporation, for the 12 months ending December 31, 2022. </li>
<li>This reflects the consolidated results of New York Life Insurance Company (NYLIC) and its domestic insurance subsidiaries, including New York Life Insurance and Annuity Corporation (NYLIAC), for the 12months ending December 31, 2022. Individual life insurance in force is the total face amount of individual life insurance contracts (term, whole, and universal life) outstanding for NYLIC and its domestic insurance subsidiaries at a given time. The company’s individual life insurance in force totaled $1,166.01 billion at December 31, 2022 (including $180.61 billion for NYLIAC). Intercompany transactions have been eliminated in consolidation. </li>
</ol>
 New York Life is an Equal Opportunity Employer – M/F/Veteran/Disability/Sexual Orientation/Gender Identity V1_AR10511_042023 SMRU 5021157.4 (Exp. 04.30.2024)

Experienced Financial Professional - Experienced Agent - Experienced Financial Advisor

<h3>Job Description</h3>
Job Description
Position Summary Description
Ensures timely and accurate payment of invoices to vendors. Processes other payment requests for the Accounts Payable Department.
Qualifications and Education Requirements
High school diploma or equivalent required. Three (3) years of office experience, preferably in Accounts Payable. Courses in the following areas helpful: Business English, Business Math, Data Processing. Desirable: Experience with an on-line Accounts Payable system and completion of a basic accounting course at an accredited college or university or the equivalent bookkeeping experience. 
Core Competencies: Adaptable, Collaborative, Conscientious, Critical-Thinking, Outcome-Driven, Professional 
Technical Competencies/Skills:
<ul>
<li>Data Processing</li>
<li>Generally Accepted Accounting Principles (GAAP)</li>
<li>Proficiency with Microsoft Office applications</li>
</ul>
 Soft Competencies/Skills:
<ul>
<li>Effective verbal/nonverbal, listening, and written communications</li>
<li>Analytical</li>
<li>Attention to Detail</li>
<li>Customer Service Orientation </li>
<li>Organization</li>
<li>Problem Solving</li>
</ul>
Essential Functions
<ul>
<li>Performs data entry into Oracle-based Work and Asset Cloud Service and OnBase archiving AP software systems.</li>
<li>Performs queries in the Microsoft Dynamics AX system for vendor and payment information.</li>
<li>Maintains the vendor paid files.</li>
<li>Processes and routes incoming invoices.</li>
<li>Analyzes purchase orders for payment terms and other pertinent data necessary to pay invoices within the terms of the agreement.</li>
<li>Routes invoices for approval authorization from requisition to attest quality assurance of material or service, when necessary. </li>
<li>Serves as vendor's centralized point of contact regarding unpaid invoices.</li>
<li>Analyzes and ensures all vouchers entered into Microsoft Dynamics AX and Work And Asset Cloud Service AP systems are correctly coded.</li>
<li>Communicate with vendors, purchasing agents, material receiving personnel, and requestor for resolution of problem invoices.</li>
<li>Ensure Supply Management procedures, as they relate to the invoice process, are adhered to.</li>
<li>Reviews of vendor statements to ensure Seminole’s account is current.</li>
<li>Performs other duties as applicable to the position or as assigned.</li>
</ul>
Physical Requirements
Must be able to follow established protective measures including wearing required personal protective equipment (PPE). Must possess a valid driver’s license and acceptable Motor Vehicle Report.Prolonged periods in a stationary position at a desk and working on a computer. Occasionally must be able to move up to 25 pounds.
Working Conditions
Some travel and work outside of normal business hours. While working in certain areas of the plant there is the potential for exposure to hazards typical of an industrial working environment.

ACCOUNTING TECHNICIAN

Looking to take your career to the next level? New York Life is adding experienced Financial Advisor

<h3>Job Description</h3>
Job Description
Job Type: Full-time
Duration of role: Permanent
Position: 1
Reporting to: Global Cloud Integrations Solutions Director
Location: Columbia, MD OR St Paul, VA, OR Pocahantas, AK OR Remote
About Us
At Tate we are passionate about everything we do. As an independent brand operating within Kingspan Group, a global plc group of companies, Tate has been recognized worldwide as an industry leader in the development and manufacture of data center infrastructure solutions and commercial office raised access floors, for over 60 years. With revenues of over $420m and growing, Tate plays a pivotal role in offering expertise in cutting edge design engineering in order to craft solutions, by working collaboratively with clients as a trusted partner. 
Tate continues to grow and expand, operating multiple manufacturing and commercial sites across the US, Europe, the Middle East, Asia, and Australia. We are excited about our fresh, dynamic, and inclusive team of experts working on new innovations and forward-thinking designs, as we remain a market leading player within our industry. We continue to invest heavily in the best available manufacturing tools and equipment needed to adhere to Tate’s world class standards and in keeping with our Planet Passionate sustainability strategy, our focus is on having minimal climate impact.
We are excited by potentially welcoming you as part of our team as we continue to grow on a worldwide scale.
About the Role 

The Electrical Integration Manager – Cloud supports all aspects of where we integrate any electrical infrastructure in our Raised Access Floors and Data Center products within our cloud business. Supports purchasing functions in a fast-paced and dynamic environment to ensure adequate flow of critical materials. Sources new products and suppliers as required for specific initiatives. Works among multiple teams to successfully fulfill customer requirements. Actively participates in problem-solving exercises, communicates concerns, and issues, and works towards successful resolutions. Identifies opportunities for improvement and acts to implement process changes.
What You’ll Do 
<ul>
<li>Work with local factory installation teams to ensure electrical equipment being installed and integrated into Tate product is done correctly to maintain warranty status</li>
<li>Work with purchasing team to ensure any electrical equipment that needs to be Tate furnished is done in a timely manner to align with project delivery timelines</li>
<li>Review of electrical equipment specifications, submittals, drawing sets, one line drawings to ensure project compliance with what is being provided</li>
<li>Work on-site with installers, electrical contractors, to troubleshoot as needed</li>
<li>Management of third-party electrical installers or commissioning agents during product integration and testing</li>
<li>Gains full understanding of all material applications and uses and constructability of finished products.</li>
<li>Discovers, evaluates, and on-boards new vendors for 3rd party material/equipment to round out electrical additions to our modular product offering</li>
<li>Monitors inventory on cloud specific projects and initiates corrective actions with team when necessary. Suggests alternate uses to avoid material obsolescence.</li>
<li>Gains critical understanding of material costs, commodity swings, and cost drivers to obtain most advantageous and competitive prices.</li>
<li>Tracks industry standards and associated leadtimes, can identify alternative supply chains on an as needed basis </li>
<li>Develops and manages vendor relations and transactions, communicate issues and non-conformances, measures performance, and ensures compliance.</li>
<li>Actively participates in project forecasting for purposes of resource and material planning.</li>
<li>Assists with resolving critical situations and revisions with professional deportment and provides support to multiple Tate teams in the execution of customer requirements.</li>
<li>Establishes and maintains positive and effective working relationships with all inter-company departments and personnel, as well as suppliers.</li>
</ul>
<ul>
<li>Maintains awareness of individual contribution to and impact of the quality, safety, environmental, and product compliance policies and activities; reports all quality issues, unsafe acts, and unsafe conditions to the proper personnel.</li>
</ul>
Additional Expectation
<ul>
<li>Remain compliant with the Code of Conduct and Policies which includes the Kingspan Group Compliance Policy.</li>
<li>Ensure that all duties related to product compliance are adhered to in accordance with the Product Compliance Policy, Laws, Regulations, and market demands.</li>
<li>Responsible for all tasks to achieve compliance goals and demands of the Compliance Management System.</li>
<li>Must raise concerns related to the Compliance Management System to their supervisor, manager, or any member of the Leadership Team, or through the confidential whistle blower service.</li>
</ul>
What You’ll Bring 
<ul>
<li>A minimum of 15 years’ relevant experience in electrical installation, building commissioning services, electrical installation troubleshooting</li>
<li>Experience in electrical supply chain and procurement functions for electrical infrastructure and electrical service/installation projects, and/or sufficient experience to have demonstrated capacity, means, aptitude, and initiative to solve problems, develop process improvements and achieve desired outcomes.</li>
<li>Knowledge and practice with purchasing processes, vendor sourcing, supplier negotiation, as well as determining and understanding cost drivers and market conditions.</li>
<li>Previous experience with material management, inventory control, and MRP systems.</li>
<li>Ability to read and understand specifications and read technical electrical drawings.</li>
<li>Proficient with Microsoft Office 365 (Word, Excel, Teams, etc.) applications and computer technology.</li>
<li>50-75% of travel to other Tate facilities, suppliers, and project sites may be required.</li>
</ul>
Employee Benefits
<ul>
<li>Career Scope and Advancement: As we grow, new positions and career opportunities arise, offering accelerated paths for the right candidates, locally and globally.</li>
<li>World of Wellness Philosophy: We empower you to take charge of your health and well-being. You’ll have access to a wide range of medical, dental, and vision benefits, along with personalized guidance from a “Health Advocate.” We also offer other supplemental options, including 401k, legal, disability, and theft insurance, to ensure your financial wellness.</li>
<li>Corporate Social Responsibility: Through Planet Passionate we are determined to reduce our manufacturing carbon (CO2e) emissions to as close to zero as technically possible, together with halving carbon intensity in our primary supply chain. We are very involved in our community, and you will have ample opportunities to support us in creating a better world.</li>
<li>Skills Development: Given the dynamic pace of our business and a strong collaborative environment, your new role will be diverse and multifaceted – allowing you to be more versatile and develop a broader skill set.</li>
<li>Mentorship and development: At Tate, we don’t believe in hierarchy, we work together as one team for one common goal. You will have access and exposure to our senior leaders and experts for learning in your role, and additionally mentorship for the future.</li>
<li>Culture: We have a great team culture, highly collaborative, supportive, and social. Together we innovate, collaborate, take ownership, and strive for excellence.</li>
</ul>


Tate is an equal-opportunity employer. We encourage applications from candidates of all backgrounds and experiences.
Stay connected with us on LinkedIn for insights into life at Tate. Join us in our mission to make a difference through exceptional solutions.
#IND123
#ZR

Electrical Integration Manager

<h3>Job Description</h3>
Job DescriptionDirector of Engineering – Call Center Boston, MA - Hybrid
Overview
We are excited to be expanding our Traveler Relations Center digital teams to support our growing call center. We are looking for a Director of Engineeringwho wants to play an integral role in driving technical change for our most important customer touch point, our call center. This role will be key in ensuring we maintain the high level of excellence for which we’re known in the travel space.
The Director of Engineeringwill be responsible for the strategy and execution of the research, creation, purchasing, and adoption of technologies to support our Call Center. A key piece of this will be exploring how we can leverage AI to help our call-center agents and provide the correct information to our passengers at the right moment. The ideal candidate will have experience leading multiple digital initiatives in a dynamic and fast-paced environment, a proven track record of delivering exceptional results through best practices in a high-performing team, and experience introducing new technologies, such as AI, into a call center’s workflow.
We offer a unique opportunity to be part of an already strong global brand and a chance to make your mark on it, leading the development of systems for both our internal and external customers.
With trips in nearly 100 countries, you’ll never run out of new places, people, and cultures to feed your wanderlust. From the Maasai warriors of Kenya to the tranquil temples of Japan, your work will consist of a staggeringly broad range of content, so it’s fair to say “bored” is not in our lexicon.
Grand Circle Corporation is the leader in international travel, adventure and discovery for Americans aged 50+. Headquartered in Boston, MA, we’re a $600M global enterprise with 30 regional offices and over 2,000 associates. Since our founding, over two million Americans have traveled with our award-winning travel brands: Grand Circle Travel, Overseas Adventure Travel and Grand Circle Cruise Lines. Want to go places? Grand Circle Corporation is the place for you.
What you’ll do:
As a Director of Engineering, you will:
<ul>
<li>Grow your organization from inception to multiple delivery teams.</li>
<li>Directly manage and grow the leaders of multiple teams, and coach them to manage and develop their own direct reports.</li>
<li>Demonstrate technical leadership for the end-to-end delivery of Call Center solutions from technical design through development, vendor/partner analysis, automated testing, deployment, and ongoing maintenance/operations.</li>
<li>Create, review, and suggest improvements to requirements, solution designs and code reviews.</li>
<li>Oversee system uptime, performance, and compliance with industry standards (PCI, GDPR, etc)</li>
<li>Establish and drive a roadmap to increase the adoption of AI into the call-center workflow process through AI-driven search, chatbots, summarization, workflow automation, categorization, and others.</li>
<li>Help mentor, coach, and develop your team leaders responsible for implementing our Call Center components and their supporting services using technologies such as telephony, VoIP, CTI, IVR, and CRM integrations, C#, Docker, and others.</li>
<li>Demonstrated ability to align technology strategy with measurable business outcomes.</li>
<li>Continuously rethink and push the status quo, even when it challenges your/our established ideas.</li>
<li>Balance calculated risks, tradeoffs, and consequences in prioritizing and optimizing for sustainable time to value and high-quality engineering.</li>
<li>Provide ongoing support to internal customers and technical teams.</li>
<li>Partner with our process leaders to maintain and continuously improve agile delivery and engineering practices.</li>
</ul>
Requirements:
<ul>
<li>10+ years of experience in development, of which two years have been as manager of managers.</li>
<li>Experience in growing and defining an organization.</li>
<li>Experience in leading teams in designing and implementing solutions for a call center.</li>
<li>Ability to lead teams to architect scalable, performant, secure, and reusable solutions.</li>
<li>Experience in leading, coaching, and mentoring managers and developers; providing constructive feedback to help them improve.</li>
<li>Experience working with AI SaaS providers and implementing AI-driven process improvements such as automation, chatbots, search, etc.</li>
<li>Comfortable finding, evaluating, and negotiating with 3rd party vendors and partners.</li>
<li>Capability to communicate and collaborate across the wider organization, influencing decisions with and without direct authority and always with inclusive, adaptable and persuasive communication.</li>
<li>Being a passionate and engaged collaborator and communicator with the ability to influence partners and peers at different levels.</li>
<li>Bachelor's degree in computer science, related discipline, or equivalent experience</li>
<li>Agile/Scrum experience</li>
<li>Azure or other cloud platforms.</li>
<li>Should display a high degree of adaptability to become familiar with new technologies as needed and successfully manage the daily challenges of a technical environment.</li>
<li>Familiarity with call center compliance/security standards.</li>
<li>Proven success working in a fast-paced environment and within various-sized organizations.</li>
</ul>
We bring together human insight and digital expertise to anticipate the needs of our customers. Our team members are innovative, technologically sophisticated, and motivated to achieve.
Benefits
<ul>
<li>50% Discount on GCC trips</li>
<li>Robust healthcare benefits, including medical, dental, vision, and flex spending accounts</li>
<li>Generous Paid time off (PTO)</li>
<li>Paid holidays throughout the year</li>
<li>Company-paid life insurance</li>
<li>Paid short- and long-term disability insurance</li>
<li>401K Retirement Savings account</li>
<li>Discounted auto and renters insurance</li>
<li>Volunteer and philanthropy opportunities to give back in Boston and where we travel</li>
<li>Casual dress code every day</li>
</ul>
Why Join Us
<ul>
<li>Join a mission-driven company that values data-informed decision-making at every level.</li>
<li>Make a visible impact on traveler experience and contact center excellence.</li>
<li>Be a part of a culture that embraces transparency, accountability, and bold thinking.</li>
</ul>

Director of Engineering - Call Center

<h3>Job Description</h3>
Job Description
EPC Services Company, a leading power/utility engineering consultant and construction firm, has immediate openings for full-time Project Managers for our Tacoma, WA office.
This position is a professional project management position for individuals with strong skills related to the proactive and effective management of the construction for high/medium-voltage power delivery projects.
The position of project manager is an essential role in the organization. The project manager provides critical leadership and management in the execution of Engineering, Procurement and Construction of turnkey projects (EPC). Functions include program management for large clients, EPC project schedule management, scope definition and change management, management of structured project communications, project financial controls, bidding/proposal responses, procurement/purchasing, safety management, direction of field construction, general administration, and training/mentoring of assistant project managers. This position reports directly to the branch manager/Senior Project Manager. Assistant project managers may be assigned to work with a Project Manager depending on the program or project requirements.
Occasional travel may be required for the monitoring and control of construction projects. 
Minimum Requirements: Bachelor of Science in Electrical Engineering, Electrical Engineering Technology, or Construction Management and 5+ years' project management experience with complex projects over $5MM, or a combination of education and experience of high-voltage electrical systems; prior experience in electrical design of substations / switchyards a plus. Excellent organizational skills; strong written and verbal communication skills; working knowledge of Microsoft Office software applications including Excel, Word, Outlook, Teams, and SharePoint; experience with Vista (Viewpoint) software a plus. The successful applicant may be subject to client-mandated drug and background checking. Occasional travel/driving is required; therefore, the successful applicant will be subject to EPC Services' auto insurance carrier requirements. Applicants must not require sponsorship for employment visa status (e.g., H-1B visa status) now or in the future. 
Salary commensurate with experience and education. Benefits include:
<ul>
<li>Medical, dental and vision insurance</li>
<li>Flexible spending account</li>
<li>Health savings account</li>
<li>Life insurance</li>
<li>Disability insurance</li>
<li>Paid Parental Leave</li>
<li>401(k), profit sharing and employee stock ownership plan</li>
<li>10 to 20 days annual vacation accrual depending on experience</li>
<li>4.5 paid personal days and 7.5 paid holidays annually </li>
<li>Continued professional education reimbursement</li>
<li>Hired applicant will be eligible for an semi-annual bonuses</li>
</ul>
EPC Services Company and its parent, Electrical Consultants, Inc. (ECI), employ over 1,100 engineers, designers, project managers, surveyors, ROW agents, environmental planners, construction professionals and support staff in 37 offices across the U.S. The firm has 40 years of experience in the planning, engineering, and construction of a wide range of power delivery projects including substations, transmission lines, distribution systems, communication systems and industrial facilities. Visit our website at <a href="http://www.eciusa.com" target="_blank">www.eciusa.com</a>.
An Equal Opportunity Employer
 Job Posted by ApplicantPro

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