<h3>Job Description</h3>
Job DescriptionSalary: 
Make a difference in home care!
 
The Onboarding and Retention Specialist is the welcoming face of AmanaCare for new hires and a key relationship-builder for existing caregivers and clients. This position focuses on smoothly guiding caregivers through the onboarding process while also implementing proactive strategies to improve retention and satisfaction for both caregivers and clients. Here's what you'll do:
 
Caregiver Onboarding
 
<ul>
<li>Guide new hires through the onboarding process, ensuring that all paperwork, background checks, and trainings are completed efficiently.</li>
<li>Follow up regularly with new caregivers to ensure timely completion of onboarding tasks.</li>
<li>Serve as a friendly, supportive contact to help new hires feel welcome and confident in their new roles.</li>
<li>Collaborate with our recruiting and HR teams to streamline the onboarding process. </li>
<li>Ensure new hires are successfully transitioned to the care coordination and scheduling teams.</li>
</ul>
 
Caregiver Retention
 
<ul>
<li>Conduct caregiver check-ins at 30, 60, and 90 days, and quarterly caregiver survey scripts in combination with the Caribou Rewards recognition platform.</li>
<li>Address concerns early by working with care coordinators to find resolutions and reduce turnover.</li>
<li>Lead and manage appreciation initiatives (birthdays, anniversaries, shout-outs, etc.).</li>
<li>Develop engagement strategies to reduce early turnover and boost caregiver morale.</li>
<li>Assist in stay and exit interviews; analyze data and report findings to the director of human resources.</li>
</ul>
 
Client Retention
 
<ul>
<li>Administer six-month client satisfaction surveys and report insights for improvement.</li>
<li>Lead client appreciation efforts including cards, calls, and recognition events.</li>
<li>Maintain responsive, consistent communication with clients and families.</li>
</ul>
 
Data Tracking, Reporting, and Other Projects
 
<ul>
<li>Track and manage caregiver and client satisfaction survey data and report findings to the director of human resources.</li>
<li>Create monthly retention reports with trends, concerns, and actionable insights.</li>
<li>Monitor turnover rates and satisfaction metrics to identify opportunities for improvement.</li>
<li>Assist the director of HR or administrator with additional projects on an as-needed basis. </li>
</ul>
 
What we're looking for:
 
<ul>
<li>A people-person who thrives on supporting others and helping them succeed.</li>
<li>Someone with strong follow-through who ensures tasks get done on time.</li>
<li>A great communicator who can build relationships and make caregivers feel welcome.</li>
<li>Someone with experience in onboarding, HR, customer service, tech support, or a similar role (preferred but not required). </li>
</ul>
 
What we offer: 
<ul>
<li>Competitive salary and opportunities for growth.</li>
<li>Comprehensive health benefits package. </li>
<li>A supportive, collaborative, and faith-based work environment.</li>
</ul>
 
If you have a heart for service, a gift for organization, and a passion for people, we want to hear from you!
 
About us:Why AmanaCare?
 
The word Amana means faithfulness, loyalty, constancy, devotion, integrity, trust. It also means support, confirmation; a guardian; a nurse. At AmanaCare, our goal is to confirm the God-given value of our clients and to support them through their unique circumstances. By providing constant, reliable care tailored to each person, we seek to be the guardian and nurse that they and their loved ones can trust.
 
AmanaCare is an equal opportunity employer. We are committed to hiring based on real merit, and we will not exclude, deny benefits to, or otherwise discriminate against anyone based on race, color, nationality, sex, gender, disability, religion, or age. If you are a caring, compassionate, and dependable human being, please let us talk with you.

Onboarding and Retention Specialist

<h3>Job Description</h3>
Job Description
Job Description
Position Purpose:
The Onboarding Specialist plays a vital role in creating a positive and seamless onboarding experience for all new hires at River City Construction. This position is responsible for coordinating and executing the pre-employment and orientation process, ensuring compliance with company policies and regulatory requirements. The ideal candidate is detail-oriented, highly organized, and passionate about creating a welcoming and efficient start for new employees.
Key Responsibilities:
<ul>
<li>Pre-Employment Coordination: Manage the pre-hire process including, offer letters, background screenings, reference verifications, and E-Verify compliance. Collect, track, and file all required new hire documentation ensuring completion and accuracy prior to start date. Collaborate with the recruiting team and hiring managers to ensure timely and smooth transitions from offer acceptance to day one.</li>
<li>New Hire Orientation: Coordinate new hire orientation sessions, providing information about company history, culture, policies, benefits, and safety protocols.</li>
<li>Onboarding Program Management: Maintain and continuously improve onboarding checklists, processes, and documentation to enhance the new hire experience.</li>
<li>Employee File &amp; Data Management: Accurately maintain digital and physical personnel records in accordance with company policy and legal requirements. Ensure all onboarding documentation is uploaded into the Applicant Tracking System (ATS) and/or employee management systems.</li>
<li>Process Compliance: Ensure onboarding processes are compliant with federal, state, and local employment laws and internal policies. Participate in audits and internal reviews related to onboarding and employment eligibility.</li>
<li>Continuous Improvement: Gather feedback from new hires and stakeholders to improve onboarding practices and enhance the employee experience. Stay informed about best practices and trends in onboarding and employee engagement.</li>
</ul>
Competencies:
<ul>
<li>Strong attention to detail and ability to manage sensitive information with discretion.</li>
<li>Excellent interpersonal and communication skills.</li>
<li>Ability to manage multiple onboarding processes simultaneously in a fast-paced environment.</li>
<li>Strong organizational and time management skills.</li>
</ul>
Required Qualifications:
<ul>
<li>Associate’s degree in Human Resources, Business Administration, or closely related field.</li>
<li>Minimum of 2 years experience in onboarding or HR administration.</li>
<li>Familiarity with ATS systems and HRIS platforms.</li>
<li>Proven experience in HR support, onboarding, or a similar administrative role.</li>
<li>Working knowledge of employment law and I-9 compliance.</li>
</ul>
Preferred Qualifications:
<ul>
<li>Experience in the construction, skilled trades, or field-based workforce industries is a plus.</li>
</ul>
Work Schedule:
<ul>
<li>12pm – 9pm, Thursday-Monday</li>
</ul>
Special Position Requirements:
This position requires adherence to all company policies, including drug screening and background checks. Must be able to work full-time on-site.
River City Construction provides equal employment opportunities (EEO) to all employees and applicants without regard to race, religion, gender, national origin, age, disability, or genetics. We are committed to compliance with all applicable federal, state, and local employment laws.

Onboarding Specialist-Washington, NC

<h3>Job Description</h3>
Job Description
Join a rapidly growing company revolutionizing the transportation industry! Cargomatic is the #1 technology platform and digital marketplace for powering world-class, local trucking. Local trucking is the lifeblood of every regional economy, and yet this $82 billion industry still relies heavily on phone calls and fax machines. We are using technology to solve complex, real-world problems every day, and giving full transparency to the shipping process.
Cargomatic is transforming the way goods move around metropolitan areas by seamlessly connecting shippers with more than 35,000 professional drivers. It facilitates several thousand shipments per day, and cuts shipping-related carbon emissions by eliminating empty miles. We are solving complex, real-world problems for the industry, and giving full transparency to the shipping process. 
Cargomatic was named to the list of Built In Best Places to Work for 2023 &amp; 2024, which recognizes the benefits we offer, our people first culture and commitment to supporting our employees' success, growth and well-being. We are seeking a dynamic and experienced Sales Onboarding and Implementation Specialist to join our Sales Operations team. As a Sales Onboarding and Implementation Specialist at Cargomatic, you will play a critical role in ensuring the successful onboarding and implementation of new clients, as well as providing ongoing support to our sales team. Your expertise in sales processes, project management and customer service will contribute to the growth and success of our organization.
Responsibilities:
<ul>
<li>Collaborate with the sales and account management teams to understand client requirements and develop customized onboarding and implementation plans.</li>
<li>Guide clients through the onboarding process, ensuring a seamless transition from sales to implementation.</li>
<li>Conduct training sessions and provide educational resources to clients on how to effectively use the Cargomatic platform.</li>
<li>Serve as the primary point of contact for clients during the onboarding and implementation phases, addressing any questions or concerns promptly.</li>
<li>Coordinate with cross-functional teams, including operations and customer support, to ensure smooth and efficient implementation processes.</li>
<li>Manage multiple client implementation projects simultaneously, adhering to project timelines and milestones.</li>
<li>Gather feedback from clients during the onboarding process to identify areas for improvement and contribute to ongoing product enhancements.</li>
<li>Assist the sales team in generating new leads and closing deals by providing product demonstrations and addressing technical inquiries.</li>
<li>Collaborate with the sales and marketing teams to develop sales enablement materials and training resources.</li>
<li>Stay updated on industry trends, competitive landscape and market conditions to provide strategic insights and recommendations.</li>
</ul>
Requirements:
<ul>
<li>Bachelor's degree in business administration, logistics, marketing or a related field.</li>
<li>Proven experience in sales onboarding, implementation, or project management, preferably in the logistics or transportation industry.</li>
<li>Strong understanding of sales processes, customer relationship management, and project management methodologies.</li>
<li>Excellent communication and interpersonal skills, with the ability to build rapport and establish effective relationships with clients.</li>
<li>Ability to multitask and prioritize projects in a fast-paced environment.</li>
<li>Detail-oriented with a focus on delivering high-quality results.</li>
<li>Proficient in using CRM software and other sales and project management tools.</li>
<li>Self-motivated and proactive, with a strong sense of ownership and accountability.</li>
<li>Ability to adapt to changing priorities and work effectively within a team.</li>
<li>2–3 years of experience in the Supply Chain or Transportation industry</li>
</ul>
Joining Cargomatic means being part of an innovative and collaborative team that is revolutionizing the logistics industry. If you have a passion for sales, customer service, and driving successful implementations, we would love to hear from you. Apply today to embark on an exciting career with Cargomatic!
 The expected salary range for this role is $60,000 to $75,000. The actual base pay offered will be determined on factors such as experience, skills, training, location, certifications, education, and other factors permitted by law. Decisions will be made on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives.

Sales Onboarding & Implementation Specialist

<h3>Job Description</h3>
Job Description
At McLeod Centers for Wellbeing, our mission is to build a foundation of healing and hope based on equity, education, and evidence-based practice for all communities. A nonprofit founded in 1969 in Charlotte, North Carolina, we have since grown to be one of the largest providers of comprehensive substance use disorder treatment in western North Carolina. From initial assessment to customized aftercare, McLeod Centers provides compassionate, steadfast support for our patients’ journey to recovery. We are looking for passionate people to join our team! 
 McLeod Centers for Wellbeing is currently searching for a Talent Acquisition &amp; Onboarding Specialist to work in its People Operations department at its headquarters in Charlotte, NC. This is a hybrid role. 
 
This role could be ideal for you if you:
<ul>
<li>Prefer Internal Recruitment to Agency recruiting</li>
<li>Have experience sourcing medical and clinical roles</li>
<li>Enjoy leading a candidate through the hiring process, all the way through Day 1</li>
<li>Are passionate about candidate and new hire experience</li>
</ul>
 
How will you help us achieve our mission? You will: 
<ul>
<li>
Lead full-cycle recruitment for clinical and non-clinical roles
</li>
<li>
Draft offers and coordinate all pre-employment requirements
</li>
<li>
Oversee onboarding and orientation alongside L&amp;D
</li>
<li>
Manage agency relationships and contract staff onboarding
</li>
<li>
Maintain accurate records in the applicant tracking system (ATS)
</li>
<li>
Support internship placement and hiring compliance
</li>
<li>
Partner with hiring managers to develop recruitment strategies
</li>
<li>
Represent McLeod’s mission and values throughout the hiring process
</li>
</ul>
 
What are the qualifications needed for this role?
<ul>
<li>
2+ years of dedicated recruitment experience, ideally in healthcare or nonprofit settings
</li>
<li>
Bachelor’s degree in HR, Business, or related field preferred (or equivalent experience)
</li>
<li>
Familiarity with employment law, onboarding processes, and ATS platforms
</li>
<li>
Strong communication, organization, and interpersonal skills
</li>
<li>
HR or healthcare recruiting certification a plus (e.g., SHRM-CP, PHR, CHCR) 
</li>
</ul>
What we offer you as an employee: 
<ul>
<li>
Balanced Lifestyle: Enjoy a 37.5-hour work week to support a better work/life balance.
</li>
<li>
Comprehensive Healthcare Coverage: Access medical, dental, and vision insurance, along with FSA and HSA options.
</li>
<li>
Employer Paid Benefits: Benefit from 100% employer-paid short- and long-term disability, life insurance, and EAP services.
</li>
<li>
Financial Security: Secure your future with a 401(k) plan and up to 3% company match after 90 days.
</li>
<li>
Generous Leave Policies: Take advantage of PTO, sick leave, bereavement leave, jury duty leave, and parent-child education time.
</li>
<li>
Holiday Benefits: Enjoy 9 paid holidays, 1 floating holiday, and a paid day off during your birthday month.
</li>
<li>
Student Loan Forgiveness: Eligible for Public Student Loan Forgiveness (PSLF) as a nonprofit employee.
</li>
<li>
Continuous Growth Opportunities: Access free CEUs, clinical supervision, and career development support.
</li>
<li>
Recruitment-Specific Support: Be part of a collaborative HR team that values innovation, candidate experience, and mission alignment. 
</li>
</ul>
Research indicates that women and underrepresented groups tend to apply for jobs only when they believe they meet 100% of the qualifications. At McLeod Centers, we encourage you to challenge this statistic and apply. It's rare for anyone to meet every qualification. We look forward to hearing from you! 
 Monday-Friday, flexible hours

Talent Acquisition & Onboarding Specialist

<h3>Job Description</h3>
Job Description
Girl Scouts of Northern Indiana-Michiana
Do you have a passion for championing girls’ ambition? Would you like to help build the female leaders of tomorrow? Join our team at Girl Scouts of Northern Indiana-Michiana and become part of a movement that is 50 million women strong!
We offer amazing benefits:
<ul>
<li>35-hour workweek</li>
<li>four weeks of PTO</li>
<li>13 holidays, including five days off between Christmas and New Year’s</li>
<li>low-cost health and dental insurance</li>
<li>an HSA with employer contributions</li>
</ul>
What are you waiting for? Apply today! Pay for this position starts at $40,000 annually. 
Position Summary: 
The Onboarding Specialist is responsible for supporting and retaining new volunteers and new troops. The person in this position will orient new volunteers, mentor them over their first two years as a volunteer, and develop resources to assist new volunteers in their work with girls. The Onboarding Specialist works collaboratively with other members of the recruitment team as well as cross-functionally to consistently deliver the Girl Scout Leadership Experience across our council. In addition, the person in this position oversees our online training platform, gsLearn. 
Essential Duties:
<ul>
<li>Trains, mentors and manages new adult volunteers to ensure consistent, innovative delivery of the Girl Scout Leadership Experience. </li>
<li>Works with cross-functional teams to determine or develop innovative strategies to ensure the effective support of new troop leaders and within Girl Scout communities. </li>
<li>Assists in achieving the council’s membership and retention goals for girls </li>
<li>Maintains our online training platform, gsLearn, ensuring trainings are updated in a timely fashion. </li>
<li>Other duties as assigned to meet the Council’s goals.</li>
</ul>
Education:
<ul>
<li>Bachelor's Degree or equivalent experience. </li>
</ul>
Knowledge and Experience:
<ul>
<li>A minimum five years’ work experience in progressively responsible positions. </li>
<li>Great customer service skills and attitude. </li>
<li>Knowledge of and experience with the Girl Scout Leadership Experience. </li>
<li>Experience working with and supervising volunteers and/or paid staff. </li>
<li>Ability to work with a culturally and racially diverse group. </li>
<li>Commitment to the principles of Girl Scouting and willingness to maintain membership in the organization.</li>
</ul>
Essential Skills:
<ul>
<li>Ability to manage time efficiently, work independently and manage several projects at one time. </li>
<li>Strong written and oral communication skills. </li>
<li>Proficient computer skills including Microsoft Office. </li>
<li>Bilingual Spanish a Plus</li>
</ul>
Physical/Mental Essential Requirements:
<ul>
<li>Walking, standing, bending, stooping, reaching, moderate lifting and carrying (up to thirty (30) pounds). </li>
<li>Full range of body motion including manual and finger dexterity and eye-hand coordination. </li>
<li>Requires corrected vision and hearing to normal range. </li>
<li>Ability to sit at a computer work station for extended periods of time. </li>
<li>Occasional need to stand for long periods of time. </li>
<li>Ability to focus on detail and accuracy of work product. </li>
<li>Work is performed primarily in a non-smoking office environment </li>
<li>Travel may expose employee to inclement weather conditions. </li>
<li>Valid Driver's License and willingness to travel to various work and meeting locations to meet with volunteers and staff. </li>
<li>Dependable transportation is a must. </li>
<li>Ability to work flexible hours, including evenings and weekends as needed. </li>
<li>Occasional high stress may be experienced in dealing with staff and volunteers. </li>
<li>A commitment and passion for the Girl Scout Mission and an ability to effectively promote and communicate the Mission and Vision to external and internal stakeholders. </li>
<li>Willingness to become of member of GSUSA</li>
</ul>
Equal Opportunity Employer Committed to Diversity

Onboarding Specialist - Girl Scouts

<h3>Job Description</h3>
Job Description
We’re seeking a professional, motivated, and customer-focused Customer Care Onboarding Specialist for project-based roles from August 2025 through December 2025. This is a great opportunity to be part of an important seasonal project, and contribute to a high-performing customer care team. About the Role: As a Customer Care Onboarding Specialist, you will be the first point of contact for our clients responding to calls, voicemails, and emails within one business day. You’ll provide accurate information, assist with various inquiries, and help build loyalty through excellent service and attention to detail.
What You’ll Do:
<ul>
<li>
Respond to inbound and outbound calls with professionalism and empathy
</li>
<li>
Assist customers with questions about effective dates, premium amounts, ID card requests, Medicare, and more
</li>
<li>
Communicate with insurance carriers to verify client policy details
</li>
<li>
Manage and respond to emails promptly and accurately
</li>
<li>
Support the sales team by handling post-policy inquiries and resolving client concerns
</li>
<li>
Recognize opportunities for up-sells and forward to licensed agents as appropriate
</li>
<li>
Accurately document customer interactions and updates in our CRM system
</li>
</ul>
What We’re Looking For:
<ul>
<li>
Prior customer service or call center experience required
</li>
<li>
High School diploma or equivalent
</li>
<li>
Strong communication skills (written and verbal)
</li>
<li>
Excellent problem-solving and multitasking abilities
</li>
<li>
Dependable, detail-oriented, and eager to learn
</li>
</ul>
Key Competencies:
<ul>
<li>
Learning agility
</li>
<li>
Problem solving
</li>
<li>
Dependability and accountability
</li>
</ul>
 Pay Details: $20.00 per hour Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Equal Opportunity Employer/Veterans/Disabled To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to <a href="https://www.adecco.com/en-us/candidate-privacy" target="_blank">https://www.adecco.com/en-us/candidate-privacy</a> The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: 
<ul>
<li>The California Fair Chance Act</li>
<li>Los Angeles City Fair Chance Ordinance</li>
<li>Los Angeles County Fair Chance Ordinance for Employers</li>
<li>San Francisco Fair Chance Ordinance</li>
</ul>
 
Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Customer Care Onboarding Specialist

<h3>Job Description</h3>
Job Description
Bilingual - Onsite Hiring &amp; Onboarding Specialist North Aurora, IL.
Co. is a tech-enabled logistics company that specializes in e-commerce fulfillment for direct-to-consumer brands.
Hours:
2nd Shift: Wednesday - Saturday 3pm - 1:30 am
Pay: Up to $25/hr (based on experience)
About the Role We are seeking a Bilingual Hiring &amp; Onboarding Specialist to join our team. This is an immediate opportunity for someone with strong customer service and communication skills. The ideal candidate will have experience in staffing, warehousing, or human resources—or a desire to grow and learn within the staffing industry. In this role, you’ll be instrumental in onboarding new hires, managing job postings, and ensuring a seamless hiring process.
As a Hiring &amp; Onboarding Specialist, your responsibilities will include: Conduct New Hire Orientations Lead and facilitate orientations, helping new hires understand company culture, expectations, and job duties. Manage Job Postings and Candidate Communication Post open positions across multiple platforms, respond to inquiries, and schedule interviews/orientations. Process Orientation Paperwork Accurately complete and input all required documentation including I-9 forms, ID badge creation, and system entries (e.g., Excel and ATS). Support Applicant Flow Guide candidates through the onboarding process, walk the floor to provide assistance, and ensure a welcoming experience. Maintain Compliance Ensure all documentation is completed correctly and adheres to company and regulatory standards.
Represent the Brand Serve as the first point of contact for candidates. A professional, friendly attitude is essential. Data Accuracy Input candidate and onboarding data with attention to detail and confidentiality. Adaptability Be flexible to adjust to changing schedules, hiring demands, and operational needs.
What We’re Looking For Excellent Communication Ability to interact confidently and clearly with candidates, managers, and team members. Customer Service Focused Background in customer service, call centers, staffing, or HR is a plus. We will train the right candidate with a strong service mindset. Detail-Oriented &amp; Tech-Savvy Comfortable with data entry, Excel, databases, and ATS platforms. Accuracy is key.
Reliable &amp; Punctual Dependability is crucial in ensuring new hires are onboarded smoothly and on time.
Professional Presence As a first impression of the company, you should be well-presented and courteous.
Eager to Learn We value individuals with a willingness to grow in the staffing and HR field.
Experience Matters Entry-level candidates are welcome, but preference is given to those with previous experience and a consistent work history.
Why Join Us? Training Provided We’ll set you up for success with comprehensive training.
Industry Exposure Get hands-on experience in staffing, onboarding, and recruiting.
Career Growth Opportunities for advancement based on performance and dedication.
Team Environment Join a supportive, high-energy team that values collaboration and contribution.
Additional Information All work is performed onsite.
Schedule Flexibility Occasional adjustments may be needed to meet business demands.
Work Environment Office-based with direct interaction with candidates and new hires
Benefits:
<ul>
<li>Dental insurance</li>
<li>Health insurance</li>
<li>Life insurance</li>
<li>Vision insurance</li>
</ul>
Company DescriptionJob&amp;Talent, is an international leader in 3PL, distribution, food production, call center, professional, and manufacturing staffing. We provide temporary workers to a variety of industries needing a flexible and dynamic workforce. Why work with us? Because we promote the highest standards of integrity, quality, and mutual respect to our clients and staff. When you work with us, you are part of something and valued for your commitment and contributions to the goals of our clients. We commit to paying weekly and always put safety at the heart of everything. Are you interested in stable employment, competitive salaries, and growth opportunities? As part of the Jobandtalent family, we have reached over 10 countries, served over 2500 clients, and employed over 340,000 people. Join the world’s leading digital staffing agency today – We promise it’s worth a conversation to make a positive difference in your life! Let’s start your next job adventure together. Job&amp;Talent, is proud to be an equal opportunity workplace and is an affirmative-action employer. We are committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. 
<h3>Company Description</h3>
Job&amp;Talent, is an international leader in 3PL, distribution, food production, call center, professional, and manufacturing staffing. We provide temporary workers to a variety of industries needing a flexible and dynamic workforce. Why work with us? Because we promote the highest standards of integrity, quality, and mutual respect to our clients and staff. When you work with us, you are part of something and valued for your commitment and contributions to the goals of our clients. We commit to paying weekly and always put safety at the heart of everything. Are you interested in stable employment, competitive salaries, and growth opportunities? As part of the Jobandtalent family, we have reached over 10 countries, served over 2500 clients, and employed over 340,000 people. Join the world’s leading digital staffing agency today – We promise it’s worth a conversation to make a positive difference in your life! Let’s start your next job adventure together.\r\n\r\nJob&amp;Talent, is proud to be an equal opportunity workplace and is an affirmative-action employer. We are committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status.

Bilingual - Onsite Hiring & Onboarding Specialist

<h3>Job Description</h3>
Job Description
Full-time | In-office | Scottsdale, AZ $55,000–$60,000 base salary (DOE) + Annual Bonus | 401(k) Match | Health Benefits
Invoice Integrators is seeking a Client Onboarding Specialist – Payments to join our client-focused, detail-driven team. This in-office role is ideal for someone who enjoys guiding others, staying organized, and delivering a concierge-level onboarding experience.
What You’ll Do
<ul>
<li>
Guide new clients through onboarding, from application to activation
</li>
<li>
Make warm outbound calls to welcome and support clients
</li>
<li>
Coordinate with banks and payment processors for smooth approvals
</li>
<li>
Manage terminal configuration and shipping logistics
</li>
<li>
Track onboarding activity and documentation in Excel and Outlook
</li>
<li>
Deliver professional, high-touch service at every step of the client journey
</li>
</ul>
What You’ll Bring
<ul>
<li>
2+ years’ experience in payments, merchant services, onboarding, or customer support
</li>
<li>
Strong verbal and written communication skills
</li>
<li>
Comfortable with outbound calling in a service-focused role
</li>
<li>
Exceptional attention to detail and follow-through
</li>
<li>
Proficiency in Microsoft Excel and Outlook
</li>
<li>
Bachelor’s degree preferred (or equivalent experience)
</li>
</ul>
Compensation &amp; Benefits
<ul>
<li>
Base Salary: $55,000–$60,000 (commensurate with experience)
</li>
<li>
Bonus: Annual performance bonus
</li>
<li>
Retirement: 401(k) match up to $5,000
</li>
<li>
Health Coverage: Medical, Dental, Vision
</li>
<li>
Paid time off and a supportive, values-driven team culture
</li>
<li>
Growth opportunities within a stable company
</li>
</ul>
Job Type
Full-time | In-office | Monday–Friday
<ul>
<li>
No nights
</li>
<li>
No weekends
</li>
</ul>
Company DescriptionJoin a stable, growing company with 25 years of success in payments. We offer competitive pay, great benefits, and real opportunities for career growth. 
<h3>Company Description</h3>
Join a stable, growing company with 25 years of success in payments. We offer competitive pay, great benefits, and real opportunities for career growth.

Client Onboarding Specialist - Payments

<h3>Job Description</h3>
Job DescriptionExternal Applicants: Please apply through Prosperity Bank's Career Center at <a href="https://www.prosperitybankusa.com/Careers" target="_blank">https://www.prosperitybankusa.com/Careers</a>. Applying through any other source may prevent Prosperity from receiving your application. 
Internal Applicants: If you are a current associate of Prosperity Bank, please apply through the internal Talent - Career Center in ADP. Prosperity Bank is an Equal Opportunity Employer. 
POSITION PURPOSE
To review, process and on-board commercial purpose loans, i.e.: commercial real estate, commercial &amp; industrial, oil &amp; gas, agriculture, and SBA and consumer mortgage.
<ul>
<li>Identifies, analyzes, and evaluates loan risks for loan documentation. </li>
<li>Trains, coaches, motivates, and promotes teamwork among a staff of on-boarding post-close processing teams.</li>
<li>Makes decisions within delegated authority from senior management team within Loan Operations</li>
<li>Leads by example.</li>
</ul>
SUPERVISORY RESPONSIBILITIES:
<ul>
<li>Trains new staff and provides assistance to current staff of commercial and consumer post-close processing team with complex loans and problem resolution.</li>
<li>Handles escalated complaints and provides problem resolution.</li>
<li>Manages daily workflow to ensure compliance with regulations and good customer service.</li>
</ul>
PERFORMANCE MEASUREMENTS
<ol>
<li>Loans are reviewed and approved in accordance with applicable legal, regulatory, and loan policy requirements and with established policies and procedures. </li>
<li>Professional business relations exist with Bank personnel. Assistance is provided as needed. </li>
<li>Required documentation is complete and accurate.</li>
<li>Maintains service level agreements.</li>
<li>Management is appropriately informed of area activities. Reports are complete and timely. </li>
</ol>
QUALIFICATIONS
EDUCATION/CERTIFICATION: High School graduate or equivalent; associate or bachelor’s degree is preferred.
REQUIRED KNOWLEDGE: Loan Document &amp; C &amp; I, Commercial and Consumer Real Estate Documentation.
EXPERIENCE REQUIRED: Time Management Skills a mustPrior experience in a financial institution helpful
HIRING RANGE GUIDANCE: Senior processor: Leadership experience in credit, loan servicing or administration operations covering 5+ years or technical expertise encompassing 7+ years or 10+ years’ experience in loan covenant perfection, borrowing base calculations, DTI and LVT ratio calculations with an emphasis of complex commercial and industrial documentation.
 Hours: Monday - Friday 8:00AM - 5:00PM. 40 hours per week.

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