<h3>Job Description</h3>
Job Description
INTRODUCTION
Company Overview:
BioMatrix is a nationwide, independently-owned infusion pharmacy with decades of experience supporting patients on specialty medication. Our compassionate care team helps patients navigate the often-challenging healthcare environment. We treat our patients like family and get them started on therapy quickly. We work closely with them as well as their family and their healthcare providers throughout the patient journey, staying focused on optimal clinical outcomes.
At the heart of our Inclusion, Diversity, Equity, &amp; Access (IDEA) philosophy is the commitment to cultivate a welcoming space where everyone’s contributions are acknowledged and celebrated. Our goal is to draw in, develop, engage, and retain talented, high-performing individuals from diverse backgrounds and viewpoints. We believe that both respecting and embracing diversity enriches the experiences and successes of our patients, employees, and partners.
Schedule &amp; Location:
BioMatrix Specialty Infusion Pharmacy is seeking a Part-Time Per Diem Infusion Nurse to see patients in their homes or infusion suites. It is anticipated that an incumbent in this role will work in one of the metropolitan-area locations noted in the posting. Work location is subject to change based on business needs.
Job Description:
A Registered Nurse for Home Infusion inserts, monitors and removes an IV used to give medications, blood products and nutrition to a patient. During the IV therapy, the nurse monitors the patient for adverse reactions and ensures that the tubing, bandages and needle stay in place. When a patient needs blood levels checked, an IV nurse performs a veinous phlebotomy. During the entire IV therapy process, the nurse obtains sets of vital signs, completes the physical assessment and review of systems, documents all patient-related activities and records the medications they use.
Provides and coordinates all aspects of staffing services to the patient with the assistance of the Company Directors, Nursing Coordinator and the Director of Nursing. Communicates with the patients to determine problems and/or solutions regarding their treatment. The Per Diem RN also conveys collected documentation from patient to all necessary internal and third-party external staff regarding scheduling and other pertinent patient information.
Performs a variety of duties both clinical and nursing notes documentation. This position requires skill in planning, organizing, scheduling and coordinating the delivery of patient care by all staff personnel including but not limited to complete documentation of nursing care and submission of nursing notes.
QUALIFICATION REQUIREMENTS
<ul>
<li>Nursing Degree from an accredited college or university required</li>
<li>IV certification &amp; experience in central line care and management required</li>
<li>Current state RN license in location denoted in posting required</li>
<li>Minimum of two (2) years of RN experience required</li>
<li>Valid state driver’s license required</li>
<li>CPR certification required</li>
<li>Home care, critical care, emergency nursing, AIC or hospital discharge planning experience. </li>
<li>Incumbent should have some experience in staffing and should be able to demonstrate the ability to multi-task as well as good communicative and interpersonal skills.</li>
<li>Basic level skill in Microsoft Office (including Word, Excel, PowerPoint, etc.). </li>
<li>Willing to travel to see patients in the homes, and in other health care facilities.</li>
<li>Experience providing customer service to internal and external customers, including meeting quality standards for services, and evaluation of customer satisfaction.</li>
</ul>
QUALIFICATIONS PREFERRED
<ul>
<li>Bachelor’s degree preferred</li>
<li>RN license in other states preferred</li>
</ul>
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
<ul>
<li>Demonstrates the basic knowledge and judgment to utilize the nursing process to schedule nursing visits in accordance with RX’s and established protocols.</li>
<li>Coordinates SOC and ongoing nursing visits and confirms scheduled visits with both patient and Nursing Agency/RN.</li>
<li>Assures schedule is sent out via email to team members.</li>
<li>Responsible for following up on and entering Therapy Admin reports and emailing to team involved.</li>
<li>Reviews all nurses notes for content and accuracy and completion without omitting necessary information such as drugs given, drug dosing and time of administration.</li>
<li>Continual communication with families, supervisors and field personnel, agencies regarding problems and/or special needs of both the patient.</li>
<li>Responsible to communicate all problems and reportable situations to the referring MD and appropriate MD office administrator and to Biomatrix nursing</li>
<li>Computer functions including but not limited to input, reports, searches, schedules.</li>
<li>Communicates patient/employee information to answering services when necessary.</li>
<li>Has read and understands company compliance paperwork and videotapes.</li>
<li>Performs all duties in accordance with all applicable federal and state laws and with the highest ethical standards.</li>
<li>Coordinates staffing in a timely manner while also adhering to confidentiality and ethics as discussed in the compliance program 100% of the time.</li>
<li>Insert intravenous cannulas; administer prescribed intravenous solutions, medications; monitor &amp; maintain infusion sites &amp; system; evaluate responses to prescribed therapy.</li>
<li>Teach patients &amp; caregivers to perform &amp; monitor administration of Home Infusion as prescribed.</li>
<li>Prepare clinical records, care plans, progress notes for each patient visit.</li>
<li>Coordinate schedule of patient visits &amp; phone calls.</li>
<li>Works in patients place of residence.</li>
<li>Drive as assigned within state.</li>
<li>Prior experience in Home Infusion Therapy is preferred. PICC/Port/Midline experience and certification is preferred.</li>
</ul>
NON-ESSENTIAL FUNCTIONS &amp; RESPONSIBILITIES
<ul>
<li>Ability to prioritize and handle multiple tasks and projects concurrently.</li>
<li>Must have scheduling flexibility and be able to work extra hours if needed.</li>
<li>Careful attention to detail.</li>
<li>Performs related duties as requested.</li>
<li>Participates in quality assurance activities and audits as directed.</li>
</ul>
KNOWLEDEGE, SKILLS AND ABILITIES REQUIREMENTS
<ul>
<li>Provides professional nursing care within the department</li>
<li>Coordinates care planning with other disciplines</li>
<li>Provides care that meets the psychosocial, physical general aspects of care</li>
<li>Determines priorities of care based on physical psychosocial needs of patients, as well as factors influencing patient flow through the system</li>
<li>Communicates regarding changes in patient status, symptomatology results of diagnostic studies</li>
<li>Responds quickly accurately to changes in condition or response to treatment</li>
<li>Excellent verbal skills and Good written skills</li>
<li>Excellent Customer Service skills</li>
<li>Must be able to develop caring relationships with their patients and treat them with respect and empathy.</li>
<li>Possess medical-surgical experience or knowledge in phlebotomy and venous access, both of which deal with the collection of blood.</li>
<li>Must be able to work independently, as well as on a team.</li>
<li>Must teach the patient how to properly care for their IV or PICC line and be able to communicate with patients clearly while giving instructions.</li>
<li>Ability to work under high levels of stress, know how to handle critical situations in the home.</li>
</ul>
Communication Skills 
<ul>
<li>Oral Communication - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings. </li>
<li>Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information. </li>
</ul>
Computer Skills 
<ul>
<li>Become and remain proficient is all programs necessary for execution.</li>
</ul>
PHYSICAL DEMANDS AND WORK ENVIRONMENT
<ul>
<li>This position requires driving to patient homes and other HC facilities, walking, sitting, standing, kneeling or stooping.</li>
<li>This position requires the use of hands to finger, handle or feel objects and the ability to reach with hands and arms.</li>
<li>This position requires constant talking and hearing.</li>
<li>Specific vision abilities required by this job include close vision and the ability to adjust focus.</li>
<li>This position must occasionally lift and/or move up to 20 pounds</li>
<li>Required to move/lift physical hardware.</li>
</ul>
PHYSICAL DEMANDS 
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. If needing a reasonable accommodation within the application process, please contact the BioMatrix People &amp; Culture team at <a href="mailto:Careers@BioMatrixsprx.com" target="_blank">Careers@BioMatrixsprx.com</a> or 954.385.7322 x 1425.
While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. 
OTHER 
<ul>
<li>Will participate in legal and ethical compliance training each year.</li>
<li>Will consistently behave in compliance with the BioMatrix, LLC’s legal and ethical policies and procedures.</li>
<li>Will abide by the policies of BioMatrix, LLC as set forth in the Compliance Manual.</li>
<li>Will not participate in any conduct considered to be unethical or illegal.</li>
</ul>

EXPECTATION FOR ALL EMPLOYEES 
Supports the organization's mission, vision, and values by exhibiting the following behaviors: integrity, dedication, compassion, enrichment and enthusiasm, places patients first, is all-in with stacked-hands, and is focused on relentless consistency wins.
GENERAL INFORMATION: 
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified.
The incumbent must be able to work in a fast-paced environment with demonstrated ability to juggle and prioritize multiple, competing tasks and demands and to seek supervisory assistance as appropriate.
Incumbents within this position may be required to assist or find appropriate assistance to make accommodations for disabled individuals in order to ensure access to the organization's services (may include: visitors, patients, employees, or others).
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Infusion Nurse

<h3>Job Description</h3>
Job Description
Cashier (Guest Service Expert)
Our first Smashburger restaurant opened in 2007 with one single notion in mind;&nbsp;to serve a better burger!&nbsp; Better burgers takes better service,&nbsp;support and teamwork. That's why we treat&nbsp;our&nbsp;team members fairly in a diverse and safe environment. With an average of 10 restaurants opening each year, we invest in building internal opportunities for our teams’ learning and growth.”&nbsp;&nbsp;We just build better.&nbsp; Better Burgers. Better Teams. Better Experiences.
Better Benefits: Build a better experience work &amp; lifestyle!
<ul>
<li>Tip share-earn up to $2/hr. extra in tips</li>
<li>Get Paid $ to Refer your Friends*</li>
<li>50% of the best burgers around (or other menu options)</li>
<li>Flexible schedules in a fun, family friendly, team environment</li>
<li>Medical, Dental and Vision Options**</li>
<li>Paid time off – vacation and sick**</li>
<li>401K match (21 and older)</li>
<li>Employee Assistance Program</li>
<li>Fast track for career opportunities and management experience</li>
<li>Free uniform and hat</li>
</ul>
**Eligibility based off of time in position and average hours worked
*Referred Employees Must Be in Good Standing &amp; Referee must be employed with Smashburger at time of payout. Bonus is paid in two distributions
Cashier Responsibilities
<ul>
<li>Reporting to the Restaurant General Manager, our Cashiers are the Guest Service Experts (GSE) that champion better burgers! In this role you will:</li>
<li>Greet guests with a smile! Responsible for welcoming new and repeat guests every visit</li>
<li>Promote a fun and positive work environment</li>
<li>Teamwork! Must be able to work with others on the line and communicate effectively with cooks and managers in a busy restaurant environment</li>
<li>Be knowledgeable of all menu items so you can make meal suggestions &amp; answer questions</li>
<li>Verify each guest order for accuracy, manage “to-go” orders, process POS transactions and follow cash handling procedures &amp; full understanding of Smashburger rewards program</li>
<li>Visit tables after food delivery to ensure guests have everything they need (refills, condiments, etc.) and that their experience has been perfect</li>
<li>Adhere to all active marketing promotions &amp; encourage guests to complete surveys upon each visit</li>
<li>Foster and value a safe work environment by following all personal and food safety and security standards</li>
<li>Have pride in keeping floors, counters, dining area and restrooms clean at all times with the use of company approved cleaning products</li>
<li>Ability to listen, communicate and work well with others in a busy restaurant environment</li>
<li>Values integrity and doing the right thing, even when no one is watching</li>
<li>Follow company cash policies to ensure minimal losses through theft or shortages</li>
<li>Upsell food items to all guests ordering through thoughtful suggestions</li>
<li>Follow company order accuracy procedures to ensure a happy guest and minimize waste</li>
</ul>
Cashier (GSE) Requirements
<ul>
<li>No experience necessary – we build better skills!&nbsp;Must successfully complete Smashburger training program</li>
<li>Must be 16 years old</li>
<li>Physical ability to stand for extended periods of time &amp; to move and lift boxes of food/ supplies up to 25 lbs.</li>
<li>Show up on time to work variable hours/days, including nights, weekends, and holidays</li>
<li>Adhere to Smashburger uniform policy</li>
<li>Must successfully complete Smashburger training program</li>
<li>Ability to follow all guidelines and procedures set forth by Smashburger, local, state, and federal employment regulations</li>
<li>Must be able to produce authorized U.S. work documents; Smashburger participates in E-Verify</li>
</ul>
All applicants and employees have an equal opportunity for employment and advancement within Smashburger.&nbsp; Smashburger is dedicated to the principles of equal employment opportunity.&nbsp; We prohibit unlawful discrimination against applicants, prospective applicants, or employees on the basis of age 40 and over, race, sex, color, religion, national origin, disability, genetic information, sexual orientation, gender identity, military or veteran status, or any other applicable status protected by state or local law.&nbsp; This prohibition includes unlawful harassment based on any of these protected classes.&nbsp; Unlawful harassment includes verbal or physical conduct which has the purpose or effect of substantially interfering with an individual’s work performance or creating an intimidating, hostile, or offensive work environment.&nbsp; We maintain a workplace free of racial slurs and bias. This policy applies to all employees, including managers, supervisors, co-workers, and non-employees such as customers, clients, vendors, consultants, etc. Any conduct in violation of these company policies is also a violation of the law.&nbsp; Employees who engage in, ratify, or perpetuate discrimination, harassment or retaliation will be subject to disciplinary action, up to and including immediate discharge.
<a href="https://smashburger.com/job-applicant-privacy-policy" target="_blank">https://smashburger.com/job-applicant-privacy-policy</a>
 We use eVerify to confirm U.S. Employment eligibility.

Cashier

<h3>Job Description</h3>
Job Description
Cook
Our first Smashburger restaurant opened in 2007 with one single notion in mind;&nbsp;to serve a better burger!&nbsp; Better burgers takes better service,&nbsp;support and teamwork. That's why we treat&nbsp;our&nbsp;team members fairly in a diverse and safe environment. With an average of 10 restaurants opening each year, we invest in building internal opportunities for our teams’ learning and growth.”&nbsp;&nbsp;We just build better.&nbsp; Better Burgers. Better Teams. Better Experiences.
Better Benefits: Build a better experience work &amp; lifestyle!
<ul>
<li>Tip share-earn up to $2/hr. extra in tips</li>
<li>Get Paid $ to Refer your Friends*</li>
<li>50% of the best burgers around (or other menu options)</li>
<li>Flexible schedules in a fun, family friendly, team environment</li>
<li>Medical, Dental and Vision Options**</li>
<li>Paid time off – vacation and sick**</li>
<li>401K match (21 and older)</li>
<li>Employee Assistance Program</li>
<li>Fast track for career opportunities and management experience</li>
<li>Free uniform and hat</li>
</ul>
**Eligibility based off of time in position and average hours worked
*Referred Employees Must Be in Good Standing &amp; Referee must be employed with Smashburger at time of payout. Bonus is paid in two distributions
Cook Responsibilities
<ul>
<li>Reporting to the Restaurant General Manager, our cooks are the champions of better burgers! In this role you will:</li>
<li>Be a menu expert, follow Smashburger’s prep and menu recipe standards to prepare guest orders</li>
<li>Reading, preparing and cooking food orders to specifications is a must! This ensures guest satisfaction, gold standards and minimizes waste</li>
<li>Be a team player.&nbsp; Must be able to work with others on the line and communicate effectively with Guest Service Experts (GSE) and managers in a busy restaurant environment</li>
<li>Ensure all food items are rung in prior to preparing orders; but be flexible to verbal instructions being called back (sometimes GSEs or guests get the order wrong from intake – we are all human)</li>
<li>Have pride in maintaining cleanliness of kitchen floors, equipment and counters at all times with the use of company approved cleaning products</li>
<li>Operate large cooking equipment such as grills and deep fryers; must be capable of using knives and slicing equipment with proper PPE</li>
<li>Follow checklists and proven systems to set up, stock and close the kitchen</li>
<li>Learn new recipes and procedures to support marketing promotions</li>
<li>Assist GSEs in managing dining room cleanliness and efficient food delivery, and other duties as assigned by management&nbsp;</li>
<li>Foster and value a safe work environment by following all personal and food safety and security standards</li>
</ul>
Cook Requirements
<ul>
<li>No experience necessary – we build better skills!&nbsp;Must successfully complete Smashburger training program</li>
<li>Must be 16 years of age or older</li>
<li>Physical ability to stand for extended periods of time; move, reach, grasp and lift boxes of food/ supplies up to 50 lbs.</li>
<li>Kneel, bend, twist, stoop and smash</li>
<li>Ability to work in high temperatures – it gets hot in the kitchen!</li>
<li>Showing up on time to work variable hours/days, including nights, weekends, and holidays is an essential function of the job</li>
<li>Follow Smashburger uniform standards</li>
<li>Ability to follow all guidelines and procedures set forth by Smashburger, local, state, and federal employment regulations</li>
<li>Must be able to produce authorized U.S. work documents; Smashburger participates in E-verify</li>
</ul>
All applicants and employees have an equal opportunity for employment and advancement within Smashburger.&nbsp; Smashburger is dedicated to the principles of equal employment opportunity.&nbsp; We prohibit unlawful discrimination against applicants, prospective applicants or employees on the basis of age 40 and over, race, sex, color, religion, national origin, disability, genetic information, sexual orientation, gender identity, military or veteran status, or any other applicable status protected by state or local law.&nbsp; This prohibition includes unlawful harassment based on any of these protected classes.&nbsp; Unlawful harassment includes verbal or physical conduct which has the purpose or effect of substantially interfering with an individual’s work performance or creating an intimidating, hostile, or offensive work environment.&nbsp; We maintain a workplace free of racial slurs and bias. This policy applies to all employees, including managers, supervisors, co-workers, and non-employees such as customers, clients, vendors, consultants, etc. Any conduct in violation of these company policies is also a violation of the law.&nbsp; Employees who engage in, ratify, or perpetuate discrimination, harassment or retaliation will be subject to disciplinary action, up to and including immediate discharge.
<a href="https://smashburger.com/job-applicant-privacy-policy" target="_blank">https://smashburger.com/job-applicant-privacy-policy</a>
 We use eVerify to confirm U.S. Employment eligibility.

Cook

<h3>Job Description</h3>
American Traveler is seeking a travel nurse RN PCU - Progressive Care Unit for a travel nursing job in Wilmington, North Carolina.
Job Description &amp; Requirements
<ul>
<li>Specialty: PCU - Progressive Care Unit</li>
<li>Discipline: RN</li>
<li>Start Date: 12/08/2025</li>
<li>Duration: 13 weeks</li>
<li>36 hours per week</li>
<li>Shift: 12 hours, nights</li>
<li>Employment Type: Travel</li>
</ul>
\n 
Job Description\n
American Traveler is seeking an experienced RN for a Progressive Care Unit position specializing in cardiac telemetry and advanced cardiac care skills.
\n \n Responsibilities\n
<ul>
<li>Work in a hospital Progressive Care Unit (PCU) with a cardiac patient population</li>
<li>Patient conditions include atrial fibrillation, CHF, ACS, CAD, valvular disorders, endocarditis, cardiomyopathy, and vascular diseases</li>
<li>Care involves pre- and post-cardiac cath, sheath management, cardiac drips, and interpretation/management of dysrhythmias</li>
<li>Procedures include CABG, AVR, MVR, TAVR, Mitral Clip, LAAO (Watchman), VATS, carotid endarterectomy, vascular and thoracic surgeries, pacemaker placement, and general thoracic surgery</li>
<li>Patient ratios vary by acuity: 1:4 for surgical stepdown, 1:5-6 for lower acuity patients</li>
<li>Night shift position (3x12 hours, 36 hours/week), with four weekend shifts per four weeks (flexible scheduling)</li>
<li>Uses Epic for documentation and Pyxis for medication management</li>
<li>Floating required based on rotation; not first to float and may float within the hospital or to affiliates</li>
<li>Special equipment includes arterial lines, Doppler, bladder scanner, EKG, femoral sheaths, TR band, Fem-stop, chest tubes, and epicardial pacing wires</li>
<li>Primary responsibilities include caring for complex cardiac and vascular patients, managing drips, and assisting with specialized cardiac and vascular procedures</li>
<li>Expected to work during catastrophic events, disaster situations, or consolidations, including participation in Storm and Hurricane Teams as assigned</li>
<li>24 hours of unit orientation provided at beginning of contract</li>
<li>Navy scrubs required for this unit</li>
<li>Modules must be completed prior to start and annually as required by specialty</li>
<li>First week RTO (time off) not allowed due to orientation; up to 7 days RTO auto-approved if not on a holiday, other RTO requires approval</li>
<li>Candidate must be willing to float and have no restrictions or special requests regarding unit assignments</li>
<li>Fatigue policy limits work to no more than 5 days in a row or more than 60 hours in a week</li>
<li>Candidates must be available for an interview prior to offer</li>
</ul>
\n \n Requirements\n
<ul>
<li>Active NC or compact RN license required at time of start (license pending OK for submission)</li>
<li>Minimum 2 years of recent cardiac floor experience required</li>
<li>Previous traveler experience required unless more than 2 years of cardiac experience</li>
<li>Certifications required: BLS, ACLS, and NIHSS</li>
<li>Must pass EKG testing prior to start date</li>
<li>Experience with Epic charting strongly preferred</li>
<li>Skills in telemetry, PCU/DOU/IMC/stepdown, sheath removal, dysrhythmia interpretation, cardiac drips (titration and non-titration), airway management, and chest tubes required</li>
<li>Preferred skills: arterial line management, wound care/wound vac, and charge RN experience</li>
<li>Previous permanent or PRN staff at the health system must have a 12-month separation before consideration</li>
<li>References from two supervisors/managers within past 12 months preferred</li>
</ul>
\n Benefits\n
<ul>
<li>High Pay and Bonuses</li>
<li>Medical, Dental and Vision Insurance with Day 1 Options</li>
<li>401(k) Plan</li>
<li>Weekly Payroll Deposit</li>
<li>Free Online CEUs</li>
<li>Generous Housing Allowance</li>
<li>Travel and Licensure Reimbursements</li>
<li>Non-taxed Per Diem and Subsidy</li>
<li>Traveler Rewards and Discounts</li>
</ul>
\n
American Traveler Job ID #P-632213. Pay package is based on 12 hour shifts and 36 hours per week (subject to confirmation) with tax-free stipend amount to be determined. Posted job title: Travel RN - Telemetry - Progressive Care Unit
About American Traveler
With over 25 years of experience, American Traveler has established a reputation for outstanding customer service. Our team ensures a smooth, worry-free experience for those starting on or expanding their travel nursing and allied careers.
With thousands of travel nursing and allied jobs nationwide, our attentive and approachable recruiters find positions that align perfectly with your career aspirations and personal requirements.
American Traveler offers exceptional benefits, including premium medical, dental, vision and life insurance beginning day one of your assignment, generous 401(k) match, substantial housing stipends, and more. Additionally, with 24/7 support and access to our in-house clinicians, you are assured confidence and comfort throughout your assignment.
With our team behind you, you can relax and enjoy a rewarding travel career.

Travel Cardiac Telemetry PCU Registered Nurse

<h3>Job Description</h3>
Job Description
About Our Company
 
Bill Howe started AM/PM Sewer &amp; Drain Cleaning in 1980. The company began out of Bill Howe's studio apartment in Pacific Beach, with one goal in mind - give San Diego residents a plumbing company they can trust and continuously build a repeat customer base. By 1983, Tina Howe joined the ranks of Bill Howe as the very first customer care representative. Together Bill and Tina laid the groundwork for the 200+ employees that call Bill Howe home. Today, the Bill Howe Family of Companies has evolved into San Diego's most prominent home services company with an 80% repeat and referral customer base. We offer quality plumbing, heating and air, and flood and restoration services alongside legendary customer service. We Know Howe!
Vision Statement: Be the leader in the Home Services industry in Southern California. Customers call because Bill Howe is 100% trustworthy and the best at providing legendary customer care. Employees experience lasting careers. Positively impact the local communities we serve and put people before profits
Mission Statement: We stand behind our reputation and guarantees, providing a Bill Howe customer experience that is reliable, positive, and top tier. We are ethical and fair with every customer and work to make things right if something goes wrong. We offer peace of mind to San Diego, knowing that we are available for all of its plumbing, heating &amp; air, and flood &amp; restoration needs 24/7/365.
 
Workplace Values
The HVAC Install Coordinator will be expected to operate in line with our workplace core values which are:
The Bill H.O.W.E Way
Heart: Fiercely committed to the needs of our employees, communities, and customers
Opportunity: Focused on building career paths, promoting from within, and offering competitive training and educational opportunities
World-Class: The BEST at what we do
Ethical: Transparent, fair, and ethical
 
Job Summary
The HVAC Installation Coordinator plays a crucial role in managing day-to-day scheduling operations and ensuring that jobs are ready for installation. This position involves coordinating communication between installers, field supervisors, customers, vendors, and the office. The Installation Coordinator is responsible for creating department job files, contacting customers and contractors regarding scheduling issues, scheduling subcontractors and inspections, and overseeing company purchasing duties according to established procedures.
 
Essential Duties and Responsibilities
The essential functions include, but are not limited to the following:
<ul>
<li>Update and maintain the schedule board with all sold jobs, and communicate scheduling issues with other departments, including sales.</li>
<li>Check paperwork and timecards from the previous day's job, and schedule any punch lists or uncompleted items.</li>
<li>Ensure all jobs have permits, and inspections are called promptly.</li>
<li>Capture all information from the sales department for the installation department.</li>
<li>Ensure that all equipment and materials are ready and staged for installation.</li>
<li>Schedule subcontractors with a five-day lead time.</li>
<li>Schedule and coordinate install schedules with clients, keeping them updated on job status and progression.</li>
<li>Follow up with clients to confirm job completion and satisfaction.</li>
<li>Coordinate with vendors regarding returns, warranty, delivery, etc.</li>
<li>Coordinate van service and repairs with the fleet supervisor.</li>
<li>Coordinate scheduling for Service Technician labor five days prior to the project with the Service Dispatcher.</li>
<li>Facilitate any job site deliveries and ensure purchase orders have been procured and staged.</li>
<li>Know the whereabouts and progress of the crew daily.</li>
<li>Return customer calls promptly, resolving open issues efficiently.</li>
<li>Process extended warranties and customer rebates.</li>
<li>Oversee and participate in quarterly inventory counts.</li>
<li>Complete paperwork for job costing, orders received, etc.,</li>
<li>Schedule layouts and update layout &amp; design schedules, coordinating with the Installation Manager.</li>
<li>Additional duties as assigned.</li>
</ul>
Minimum Qualifications
<ul>
<li>Advanced customer service skills</li>
<li>Ability to multitask</li>
<li>Strong computer skills (CRM, excel skills, etc.)</li>
<li>Organized</li>
<li>Geographical knowledge of sales area or map reading skills</li>
</ul>

HVAC Install Coordinator

<h3>Job Description</h3>
Job Description
Shift Leader
Our first Smashburger restaurant opened in 2007 with one single notion in mind;&nbsp;to serve a better burger!&nbsp; Better burgers takes better service,&nbsp;support and teamwork. That's why we treat&nbsp;our&nbsp;team members fairly in a diverse and safe environment. With an average of 10 restaurants opening each year, we invest in building internal opportunities for our teams’ learning and growth.”&nbsp;&nbsp;We just build better.&nbsp; Better Burgers. Better Teams. Better Experiences.
Better Benefits: Build a better experience work &amp; lifestyle!
<ul>
<li>Tip share-earn up to $2/hr. extra in tips</li>
<li>Get Paid $ to Refer your Friends*</li>
<li>RGMs, RMs, &amp; SLs are entitled to one (1) free meal each shift they work *</li>
<li>Flexible schedules in a fun, family friendly, team environment</li>
<li>Medical, Dental and Vision Options**</li>
<li>Paid time off – vacation and sick**</li>
<li>401K match (21 and older)</li>
<li>Employee Assistance Program</li>
<li>Fast track for career opportunities and management experience</li>
<li>Free uniform</li>
</ul>
**Eligibility based off of time in position and average hours worked
*Referred Employees Must Be in Good Standing &amp; Referee must be employed with Smashburger at time of payout. Bonus is paid in two distributions
Shift Leader Responsibilities
<ul>
<li>Reporting to the Restaurant General Manager, our Shift Leaders are the champions of better burgers! In this role you will:</li>
<li>Manage the performance of both FOH &amp; BOH employees</li>
<li>Promote a fun and positive work environment</li>
<li>Manage the effectiveness of people focused processes and systems</li>
<li>Provide initial and ongoing training to all employees within the unit utilizing SmashConnect, LMS, and 4 step method of training&nbsp;</li>
<li>Reward and recognizes employee performance that exceeds company standards</li>
<li>Manage with integrity the daily completion of operational check lists to include</li>
<li>Line checks and uniform standards</li>
<li>Opening/closing check lists</li>
<li>Safe and deposit logs</li>
<li>Manage the guest experience metrics (NPS and OSAT)&nbsp;</li>
<li>Manage FSC operational standards daily</li>
<li>Ensure all food safety standards are followed &amp; in compliance with local health depts.</li>
<li>Exemplify guest service on each shift of the day and communicates SIZZLE service standards to the employees</li>
<li>Manage the successful onboarding and training for all new employees</li>
<li>Follow COGS management procedures for food ordering and inventory</li>
<li>Follow company cash policies to ensure minimal losses through theft or shortages</li>
<li>Manage daily labor</li>
</ul>
Shift Leader Requirements
<ul>
<li>Previous Shift Leader Experience</li>
<li>90-day completion of train the trainer course</li>
<li>Flexible to work nights, weekends, and holidays</li>
<li>Follow Smashburger uniform standards</li>
<li>Ability to follow all guidelines and procedures set forth by Smashburger, local, state, and federal employment regulations</li>
<li>Must successfully complete Smashburger training program</li>
<li>Possess strong communication skills, both written and verbal, to effectively communicate with restaurant management, front line employees and corporate support teams</li>
<li>People management skills to effectively select, assess, coach/counsel, develop, motivate, and lead restaurant teams</li>
<li>Excellent attention to detail</li>
<li>Proven time management, consistency, and organizational skills</li>
<li>Highly motivated, self-directed, and results driven</li>
<li>Physical ability to stand for extended periods of time and to move and lift boxes of food/ supplies up to 50 lbs.</li>
<li>Ability to work in high temperatures</li>
</ul>
All applicants and employees have an equal opportunity for employment and advancement within Smashburger.&nbsp; Smashburger is dedicated to the principles of equal employment opportunity.&nbsp; We prohibit unlawful discrimination against applicants, prospective applicants, or employees on the basis of age 40 and over, race, sex, color, religion, national origin, disability, genetic information, sexual orientation, gender identity, military or veteran status, or any other applicable status protected by state or local law.&nbsp; This prohibition includes unlawful harassment based on any of these protected classes.&nbsp; Unlawful harassment includes verbal or physical conduct which has the purpose or effect of substantially interfering with an individual’s work performance or creating an intimidating, hostile, or offensive work environment.&nbsp; We maintain a workplace free of racial slurs and bias. This policy applies to all employees, including managers, supervisors, co-workers, and non-employees such as customers, clients, vendors, consultants, etc. Any conduct in violation of these company policies is also a violation of the law.&nbsp; Employees who engage in, ratify, or perpetuate discrimination, harassment or retaliation will be subject to disciplinary action, up to and including immediate discharge.
We use eVerify to confirm U.S. Employment eligibility.
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 We use eVerify to confirm U.S. Employment eligibility.

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