<h3>Job Description</h3>
Job Description
Who We Are:
At Kane Realty Corporation, we pride ourselves in taking an innovative approach to creating a sense of home and community for our residents, thus enhancing value for our investors. We are committed to providing an unrivaled customer experience by practicing excellence in all we do, driving us to not only exceed the industry standards of sophisticated management, but to set them. The key to our success starts with our people. We hire first for character, second for ability, and third for experience, thus building a passionate and dedicated team.
Who We Need:
Kane Realty is currently seeking outstanding candidates for the role of Concierge for one of our luxury communities in Raleigh, NC.
At Kane, we take pride in doing things differently and constantly striving to find a better way. As Concierge, you are the play a critical role in the ensuring that each resident has an exceptional living experience. You are passionate about people and serving others. You are naturally outgoing and positive and sit on the front lines to ensure that each resident has an extraordinary experience and every expectation is exceeded.
How This Role Creates Value:
<ul>
<li>Greet every resident with energy, kindness, and enthusiasm.</li>
<li>Manage general customer service needs of the property such as package and food delivery, maintenance requests, service and hospitality accommodation, etc.</li>
<li>Assist office staff with daily administrative tasks and responsibilities.</li>
<li>Handle all resident requests, concerns, and complaints with grace and positivity to ensure that all matters are handled in a timely and exceptional manner.</li>
</ul>
Who You Are:
<ul>
<li>Outgoing, friendly, and exuding positive yet calm energy.</li>
<li>Great interpersonal skills and comfortable dealing with people in varying settings and conditions.</li>
<li>Passionate about people and serving others. You get joy out of bringing joy to others.</li>
<li>Strong critical thinking skills and the ability to act decisively and independently.</li>
<li>Creative problem-solver. You thrive when you get to use your creativity and ingenuity to resolve a difficult issue.</li>
<li>Excellent communicator, both verbal and written.</li>
<li>Highly organized, with the ability to multi-task and a strong attention-to-detail.</li>
<li>A person of action you don't wait for instruction or until an issue arises, you anticipate events before they happen and are proactive in achieving solutions.</li>
</ul>
What You Offer:
<ul>
<li>1+ years professional work experience, preferably in hospitality, retail, real estate, customer service, or sales.</li>
<li>A track record of success building and managing relationships with customers, clients, and other internal and external partners.</li>
<li>Knowledge or understanding of apartment management laws and regulations, federal, state, and local.</li>
<li>Proficient with computer programs, including Microsoft Office Suite and Excel. Industry software (Yardi or Entrata) experience preferred.</li>
<li>Prior hotel, hospitality, or previous concierge experience a plus.</li>
<li>The schedule for this position is: Tuesdays - Saturdays (Tuesday-Friday 2pm-10pm and Saturday 9am-5pm). </li>
</ul>

Concierge - (North Hills)

<h3>Job Description</h3>
Job Description
Will Rogers had it figured out when he said, “You never get a second chance to make a first impression”. Our concierges are personable and friendly individuals who play a large role in creating a meaningful first impression of the community by greeting residents and visitors both in person and over the phone.
Join our team at one of our senior living communities offering independent living, assisted living, or memory care, where we put Residents First while being team-focused and quality-centered. We put Residents First, and our team members matter! At Sagora, we invest in and empower our team members to move upward within the company and in their careers. Based on team member surveys, we are certified as a Great Place to Work! Apply now to join our dedicated team that cares, just like you!
Our Core Values areCommitment, Empowerment, Communication, Excellence, and Teamwork! 
Did you know that our name Sagora comes from the combination of two words – Sage, which means wisdom or wise person, and Agora, which means a gathering place. Our communities are a gathering place of wisdom!
Benefits: 
<ul>
<li>Company-paid telemedicine service for all full-time benefit-eligible team members</li>
<li>On-Demand Pay – request a pay advance!</li>
<li>Discount and rewards program – use for electronics, food, car buying, travel, fitness, and more!</li>
<li>Health/ Dental/ Vision/ Disability/ Life Insurance</li>
<li>Flex Spending Account</li>
<li>Dependent Care Flex Plan</li>
<li>Health Savings Account</li>
<li>401(k) Retirement Savings Plan with company matching!</li>
<li>Paid time off and Holiday pay</li>
<li>Team Member Assistance Program – counseling services at the other end of the phone!</li>
<li>Discounted Meal Tickets</li>
<li>Referral Bonus Program – earn money for referring your friends!</li>
<li>Tuition Assistance (for programs directly related to team member's position)</li>
<li>Lasting relationships with our residents who have so much wisdom to share!</li>
</ul>
Position Details:
Community Name: Heron Point IL
Address: 910 Regency Square Vero Beach Fl 32967
Phone number: 772-770-1228
Status (FT/PT/PRN): Fulltime
Shift(s): 11pm- 7am Thursday, Friday, Saturday and Sunday. 
What does a Concierge at Sagora do?
<ul>
<li>Oversee front desk and greet guests</li>
<li>Manages the reception area to ensure effective telephone and mail communications both internally and externally to maintain a professional image</li>
<li>Direct calls and take messages as appropriate</li>
<li>Keep lobby area clean and presentable daily</li>
<li>Assist all associates as needed at the front desk</li>
<li>Make rounds around community as necessary for security procedures</li>
<li>Provide basic and accurate information in-person and via phone/email</li>
<li>Respond to emergency boards as needed</li>
</ul>
What do you need to be a Concierge?
<ul>
<li>High school diploma/GED preferred</li>
<li>6 months related experience preferred</li>
<li>Multitasking and time-management skills</li>
<li>Excellent customer service and organizational skills</li>
<li>Competency in Microsoft applications including Word, Excel, and Outlook.</li>
<li>Maintain integrity and confidentiality</li>
<li>Excellent verbal and written communication skills and able to communicate effectively with residents, families, and other team members.</li>
</ul>
Sagora does not accept unsolicited resumes from headhunters, recruitment agencies or fee based recruitment services. Sagora is an equal opportunity employer and will consider all applicants without regard to race, marital status, sex, age, color, religion, national origin, veteran status, disability or any other characteristic protected by law.

Concierge

<h3>Job Description</h3>
Job Description
A GREAT CAREER starts with a GREAT COMPANY!
Apply to join our team of servant leaders today!
<ul>
<li>THE DIFFERENCE IS OUR PEOPLE. Our associates answer a calling to serve seniors and their families every day. We believe in continually investing in these servant hearts; we envision them to be our future servant-centered leaders.</li>
</ul>
<ul>
<li>We’ve achieved GREAT PLACE TO WORK status SEVEN YEARS IN A ROW. </li>
</ul>
<ul>
<li>CAREER DEVELOPMENT. We reward our associates’ outstanding work and assist with career development to help fulfill their dreams!</li>
</ul>
<ul>
<li>Faith Driven and Mission-Centered. Our mission “To Welcome, To Care, To Serve” derives from four primary points of view (Purpose, Passion, Platform, and Potential) which inspire our associates to recognize and celebrate one another’s God-given gifts through service.</li>
</ul>
<ul>
<li>Benefits &amp; On-Demand Pay available!: This opportunity includes tuition reimbursement and an associate referral program. As well as on-demand pay in between paychecks!</li>
</ul>
PICTURE YOURSELF… 
Watercrest Palm Beach Gardens is looking for a concierge to join their team! The Concierge is the initial point of contact for potential residents, families, vendors and the community either in person or via the phone. The Concierge is responsible for being professional, polite and will ensure all guests have a pleasant first experience with the community. The Concierge serves visitors by greeting, welcoming, and directing them appropriately; and notifies team members of visitor arrival and maintains security and telecommunications systems within the community. Apply today!
ESSENTIAL JOB FUNCTIONS:
<ul>
<li>Maintains a professional personal presentation</li>
<li>Welcomes visitors by greeting them, in person or on the telephone; answering or referring inquiries</li>
<li>Answers the phone within 3 rings; determine natural of call to either relay information or route call as appropriate</li>
<li>Takes detailed messages with name, date, time and return phone number</li>
<li>Ensures team members receive their phone messages promptly</li>
<li>Maintains knowledge of who is available to receive an inquiry or host a tour</li>
<li>Maintains security by following procedures, monitoring log books to include visitor sign in and sign out</li>
<li>Maintains safe and clean reception, lobby and Welcome Room areas by complying with procedures, rules and regulations</li>
<li>Receive and sort mail for Leadership Team</li>
<li>Maintain yearly transportation book for resident’s doctor appointments as necessary</li>
<li>Communicate with Driver at least 24 hours in advance regarding resident appointment dates and times</li>
<li>Report all accidents and incidents as soon as possible to your supervisor, no matter how minor</li>
<li>Maintain the confidentiality of residents’ personal care information</li>
<li>Honor the residents’ personal and property rights</li>
<li>Must be in company uniform and resident ready at all times</li>
</ul>
KNOWLEDGE, SKILLS AND ABILITIES:
<ul>
<li>Knowledge of computers and relevant software applications to include Microsoft Office and Outlook</li>
<li>Able to communicate effectively with all levels of management, team members, residents, family members, vendors, referral sources and outside contacts</li>
<li>Able to make independent decisions</li>
<li>Must be able to communicate in a warm, friendly and caring manner</li>
<li>Must possess a passion to work with and around senior citizens</li>
<li>Knowledge of administrative and clerical procedures</li>
<li>Knowledge of customer service principles and practices</li>
</ul>
EDUCATION REQUIREMENTS:
<ul>
<li>High School Diploma or GED</li>
</ul>
EXPERIENCE REQUIREMENTS:
<ul>
<li>Two (2) years’ Concierge/Front Desk Receptionist experience in a customer service-oriented industry</li>
</ul>
PHYSICAL REQUIREMENTS:
<ul>
<li>The following physical demands are representative of those that must be met to successfully perform the essential functions of this position:</li>
<li>Able to sit 75% of the day</li>
<li>Able to concentrate with frequent interruptions</li>
<li>Able to work under stress and in emergency situations</li>
<li>Able to work under conditions that require sitting, standing, walking, reaching, pulling, pushing and grasping</li>
<li>Able to talk and hear effectively in order to convey messages, instructions and information to residents and team members</li>
<li>Occasionally lift/carry up to 50 pounds</li>
</ul>
OCCUPATIONAL EXPOSURE / PERSONAL PROTECTIVE EQUIPMENT:
<ul>
<li>Work in all areas of the community</li>
<li>Subject to reactions from dust, disinfectants and cleaning chemicals and may be exposed to infectious waste, diseases and other conditions</li>
<li>Required to use personal protective equipment and supplies to prevent burns, falls, and infection and follow safety policies and procedures</li>
<li>Requirements for personal protective equipment includes infection control kit, rubber gloves and non-slip shoes</li>
<li>Subject to infectious diseases, substances and odors</li>
<li>Follow Safety Policy &amp; Procedure</li>
</ul>

Concierge- Part Time

<h3>Job Description</h3>
Job Description
Location Available:
<ul>
<li>North Bergen, NJ</li>
</ul>
Ideal Candidate for This Role:
<ul>
<li>The ideal candidate for this role is someone with managerial or supervisory concierge experience with gracious customer service skills with the ability to multitask. A Lead Concierge with great people skills who can troubleshoot seamlessly. The Lead Concierge will be responsible for maintaining the property and ensuring all maintenance, janitorial and package deliveries are handled appropriately.This candidate will also oversee all services provided on the property. </li>
</ul>
Rewards:
<ul>
<li>Paid time off</li>
<li>Medical/Vision/Dental benefits</li>
<li>Referral bonuses</li>
<li>Retirement Plan</li>
<li>Mentorship Program</li>
<li>Learning and Leadership opportunities
<ul>
<li>Exceptional candidates have the potential to grow into Manager/Supervisor/Lead roles, overseeing larger teams and operational aspects of the business.</li>
</ul>
</li>
<li>Training &amp; Development </li>
</ul>
Position Description The Lead Concierge/Manager oversees all shifts and services provided. Along with their staff, they ensure the smooth and safe operation of the building. Visitors, package deliveries, daily activities are examples of information tracked in the building’s property management computer software by the Concierge team. The Lead Concierge/Manager oversees the door and security staff. Using clear communication skills, the Lead Concierge/ Manager will report incoming visitors to residents and direct visitors to appropriate unit or building location. In a professional manner, residents are to be notified when their packages/mail/shipment have arrived and deliver them to units upon request if applicable. Using clear and concise communications the Lead Concierge/Manager will answer and dispatch incoming calls or requests. They must be able to multi-task and manage resident/administrative requests while providing a welcoming experience to all who enter the building. This Lead Concierge/Manager must be able to professionally interact with building vendors, residents and building management. 
Responsibilities
<ul>
<li>Experience leading and training a team and oversee all APC service functions.</li>
<li>Ability to monitor and maintain performance/service levels.</li>
<li>1-5 years of hospitality/customer service experience.</li>
<li>Adhere to APC location site Standard Operating Procedure (SOP) and site training.</li>
<li>Well groomed, professional appearance, clear communication skills with an approachable demeanor.</li>
<li>Comfort using communication technology (i.e., handheld radios, telephones, computers, etc.).</li>
<li>Internet and social media research.</li>
<li>Microsoft Office experience.</li>
<li>Knowledge of/or willingness to, learn the area and local activities in both NJ and NY. </li>
<li>Understanding of confidentiality as it relates to APC, Location Site Property Managers, Co Workers, Residents, and their guests/vendors. </li>
<li>Ability to execute APC menu of provided services in a timely manner with minimal oversight. </li>
<li>Ability to independently navigate and troubleshoot unpredictable situations that may arise including minor maintenance issues. </li>
<li>Ability to think preemptively and provide preemptive service. </li>
<li>Physical demands described in this job description must be met to perform essential job functions.</li>
<li>All other duties as assigned.</li>
</ul>
Requirements:
<ul>
<li>High school diploma or equivalent required.</li>
<li>1-5 years of hospitality/customer service.</li>
<li>Microsoft Office experience.</li>
</ul>
Preferred Experience:
<ul>
<li>1 year of office/administrative experience.</li>
<li>1 year of managerial high-end residential or hotel experience.</li>
<li>Knowledge of Carson and/or BuildingLink software.</li>
</ul>
Position Type/Expected Hours of Work
<ul>
<li>This position requires weekend availability </li>
</ul>
Who is APC? APC is a full-service hospitality company, providing Front Desk Concierge, Security, Valet Parking, Shuttle and Door Greeter services for residential buildings, healthcare facilities &amp; corporate centers. If you are someone who likes making lasting connections or even looking to “do something different,” we would love to hear from you! Here at APC we value team building and encourage success by offering room for growth and often promoting from within.
Contact us:
<ul>
<li>Call: (973) 857-2008 x103 (If no one is available to take the call, please leave a message) </li>
</ul>

APC is an equal opportunity employer. APC does not discriminate based on race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.

Manager/Lead Concierge

<h3>Job Description</h3>
Job Description
Overview
About Puttery
Welcome to Puttery, where we've redefined the classic game of putting with a modern twist. Our one-of-a-kind course features unique challenges and surprises at every turn, making each round exciting and engaging. But we're more than just a game – we're a social hub, where friends and family can come together for a fun and competitive experience. 
Our innovative auto-scoring technology tracks your progress and keeps the game moving, so you can focus on enjoying the moment. And with a bar area serving up inventive cocktails and delicious bites, there's no need to leave between rounds. 
At Puttery, we believe in creating a lively and welcoming atmosphere where everyone can feel at home. Whether you're looking to host a special event, plan a date night, or just have a casual outing with friends, we've got you covered. 
 
Responsibilities
Job Purpose
The role of Conceirge is to create an inviting atmopshere our guests entering the venue at the front desk, providing detailed information about the venue, food and beverage menu, and gaming options. Ensure all courses are playable and immaculate, run coat check and to be the go to person for every need with golf play.
Responsibilities
<ul>
<li>Organizing the shift to prepare for reservations, events, etc. </li>
<li>Greet guests upon arrival</li>
<li>Directing the guests journey and experience</li>
<li>Communication</li>
<li>Service Standards and Guest Satisfaction</li>
<li>Perform other duties as assigned and requested by Management</li>
<li>Safety &amp; Sanitation</li>
</ul>
 
Qualifications
Qualifications and Skills
<ul>
<li>Must be 18 years of age or older</li>
<li>Must be friendly, outgoing, and able to work in a fast-paced, high-energy environment</li>
<li>Must be able to regularly lift and or move up to 30 pounds and use force up to 50 pounds</li>
<li>Active listening and communication skills</li>
<li>Work schedule varies and will include working on days, nights, holidays, and weekends and requires standing and/or walking for extended periods both indoors and outdoors</li>
<li>Organizational, teamwork, and multi-tasking skills a must!</li>
<li>Six months (or more) experience in some aspect of the food and beverage industry preferred but not required</li>
</ul>
Compensation
$19.00/hr.
Puttery is committed to equal opportunity in the workplace, preventing discrimination and harassment, including sexual misconduct, based on legally protected diversity characteristics (such as race, color, religion, national origin, sex, age, disability, sexual orientation, gender identity or expression, family status, citizenship, genetic information, and veteran status) in its application and hiring processes and in its employment decisions. Additionally, Puttery takes action to prevent retaliation and to create a respectful, equitable and inclusive environment for everyone.

Concierge - Minneapolis

<h3>Job Description</h3>
Job Description
Salary: $25-$30 / hour
What makes FLIK click
 What makes FLIK click? Our people. The decisions, actions and attitudes of our associates earn the trust and loyalty of our clients every day. We know how to pick them and we know how to grow them. It starts with hiring people who share our passion for food and hospitality. Once we find the right talent, we encourage, value and recognize their contributions. 
We keep our people renewed, excited and engaged by providing hands-on training and educating them about the latest trends. We give them a stake in successfully raising the bar. Our people love what they do and they love sharing their passion. Join our team and see the FLIK difference. Where a job isn’t merely a job but the start of a career where you can flourish.
Job Summary
The Ambassador/Concierge is responsible for establishing a warm, welcoming, and professional atmosphere for all clients, executives and staff members at all times. Located at the Front Desk, the Ambassador will be the first point of contact for visitors to the area, making them feel comfortable, directing them to their appointments and meetings and assisting them during their visit. Key Responsibilities:
<ul>
<li>Provide high-level internal and external customer support</li>
<li>Greet employees and visitors, welcome visitors with a smile and maintaining eye contact through the entire interaction.</li>
<li>Assist in making space reservations using an online tool and escorting guests throughout the office</li>
<li>Speak knowledgeably about the office, building, surrounding areas, transportation, local restaurants and other points of interest</li>
<li>Coordinate luggage drop-off and pick-up</li>
<li>Manage the access badge process for employees and visitors according to client standards</li>
<li>Ensure the cleanliness of all office space to include open work areas, conference rooms, lobby, and kitchen</li>
<li>Provide general travel support (arranging for transportation, providing directions, etc.)</li>
<li>Coordinate and arrange basic office equipment repairs and maintenance</li>
<li>Carry out instructions for security, fire, health and safety guidelines</li>
<li>Provide first-line support for basic office technology</li>
<li>General administrative support</li>
<li>Interface with vendors to provide seamless customer support</li>
<li>Communicate effectively with peers, displaying accuracy and attention to detail both in verbal and written communications.</li>
<li>Maintain a strong awareness of business activity and communicate all updates with your team members.</li>
<li>Communicate and interact effectively with all other departments.</li>
<li>Conduct opening and closing walkthroughs when business requires</li>
</ul>
Preferred Qualifications:
<ul>
<li>A genuine sense of hospitality, with a commitment to delivering the Platinum Service(R) Standard in all aspects of the GSA job.</li>
<li>The ability to work under pressure, prioritizing tasks and juggling many jobs simultaneously, while constantly interacting with visitors in a public environment.</li>
<li>Excellent listening and oral communication skills.</li>
<li>Basic computer skills and knowledge of office technology / equipment.</li>
<li>Punctual, dependable and dedicated to achieving operational excellence, down to the smallest of details.</li>
<li>A consistently professional approach, with a mindset to take ownership and responsibility within and outside one's job domain.</li>
<li>Two to three years' experience in a client service / reception position within a hospitality or corporate environment. </li>
</ul>
Apply to Flik today!
Flik is a member of Compass Group USA
Click here to Learn More about the Compass Story

Compass Group is an equal opportunity employer.&nbsp; At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.&nbsp;
Applications are accepted on an ongoing basis.&nbsp;
Flik maintains a drug-free workplace.
Associates at Flik Hospitality are offered many fantastic benefits.
<ul>
<li>Medical</li>
<li>Dental</li>
<li>Vision</li>
<li>Life Insurance/ AD</li>
<li>Disability Insurance</li>
<li>Retirement Plan</li>
<li>Paid Time Off</li>
<li>Holiday Time Off (varies by site/state)</li>
<li>Associate Shopping Program</li>
<li>Health and Wellness Programs</li>
<li>Discount Marketplace</li>
<li>Identity Theft Protection</li>
<li>Pet Insurance</li>
<li>Commuter Benefits</li>
<li>Employee Assistance Program</li>
<li>Flexible Spending Accounts (FSAs)</li>
<li>Paid Parental Leave</li>
<li>Personal Leave</li>
</ul>
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws.&nbsp;For positions in Washington State, Maryland, or to be performed Remotely, click here for paid time off benefits information.
Req ID:&nbsp;1422694
Flik Hospitality Group&nbsp;
JEANNE M LANE&nbsp;
[[req_classification]]&nbsp;

AMBASSADOR / CONCIERGE

<h3>Job Description</h3>
Job Description
Will Rogers had it figured out when he said, “You never get a second chance to make a first impression”. Our concierges are personable and friendly individuals who play a large role in creating a meaningful first impression of the community by greeting residents and visitors both in person and over the phone.
Join our team at one of our senior living communities offering independent living, assisted living, or memory care, where we put Residents First while being team-focused and quality-centered. We put Residents First, and our team members matter! At Sagora, we invest in and empower our team members to move upward within the company and in their careers. Based on team member surveys, we are certified as a Great Place to Work! Apply now to join our dedicated team that cares, just like you!
Our Core Values areCommitment, Empowerment, Communication, Excellence, and Teamwork! 
Did you know that our name Sagora comes from the combination of two words – Sage, which means wisdom or wise person, and Agora, which means a gathering place. Our communities are a gathering place of wisdom!
Benefits: 
<ul>
<li>Company-paid telemedicine service for all full-time benefit-eligible team members</li>
<li>On-Demand Pay – request a pay advance!</li>
<li>Discount and rewards program – use for electronics, food, car buying, travel, fitness, and more!</li>
<li>Health/ Dental/ Vision/ Disability/ Life Insurance</li>
<li>Flex Spending Account</li>
<li>Dependent Care Flex Plan</li>
<li>Health Savings Account</li>
<li>401(k) Retirement Savings Plan with company matching!</li>
<li>Paid time off and Holiday pay</li>
<li>Team Member Assistance Program – counseling services at the other end of the phone!</li>
<li>Discounted Meal Tickets</li>
<li>Referral Bonus Program – earn money for referring your friends!</li>
<li>Tuition Assistance (for programs directly related to team member's position)</li>
<li>Lasting relationships with our residents who have so much wisdom to share!</li>
</ul>
Position Details:
Community Name: Ansel Park Independent Living
Address: 1200 Orchid Drive, Rocklin, CA 95677
Phone number: (918) 495-3600
Status: Part-Time and On-Call
Shift(s): 7:00am - 3:30pm, 3:00pm - 11:30pm, 11:00pm - 7:30am
Starting Pay: $18.25
What does a Concierge at Sagora do?
<ul>
<li>Oversee front desk and greet guests</li>
<li>Manages the reception area to ensure effective telephone and mail communications both internally and externally to maintain a professional image</li>
<li>Direct calls and take messages as appropriate</li>
<li>Keep lobby area clean and presentable daily</li>
<li>Assist all associates as needed at the front desk</li>
<li>Make rounds around community as necessary for security procedures</li>
<li>Provide basic and accurate information in-person and via phone/email</li>
<li>Respond to emergency boards as needed</li>
</ul>
What do you need to be a Concierge?
<ul>
<li>High school diploma/GED preferred</li>
<li>6 months related experience preferred</li>
<li>Multitasking and time-management skills</li>
<li>Excellent customer service and organizational skills</li>
<li>Competency in Microsoft applications including Word, Excel, and Outlook.</li>
<li>Maintain integrity and confidentiality</li>
<li>Excellent verbal and written communication skills and able to communicate effectively with residents, families, and other team members.</li>
</ul>
Sagora does not accept unsolicited resumes from headhunters, recruitment agencies or fee based recruitment services. Sagora is an equal opportunity employer and will consider all applicants without regard to race, marital status, sex, age, color, religion, national origin, veteran status, disability or any other characteristic protected by law.

Concierge - PT

<h3>Job Description</h3>
Job DescriptionJob Title: Member Concierge&nbsp;&nbsp; Department: Market Operations (Field)  &nbsp; Employee Type: Full Time, Non-Exempt  &nbsp; Compensation: $26.50/hr + full benefit package Position Overview:&nbsp;&nbsp; As a Member Support Specialist at Flexcar, you will serve as a key resource for our members, ensuring a seamless and exceptional experience from the moment they place an order to the return of their vehicle. You will be responsible for providing top-notch service, resolving issues quickly, maintaining quality standards, and utilizing our innovative technology to manage member interactions. This role offers the opportunity to become an expert in Flexcar’s services while contributing to a dynamic, customer-focused team.&nbsp; Key Responsibilities:&nbsp; Provide Exceptional Service Serve as the go-to resource for members, offering comprehensive assistance with pickup, delivery, and return. Ensure members have a smooth, hassle-free experience every step of the way.&nbsp; Resolve Issues Efficiently Identify and address member concerns regarding their vehicle orders promptly. Resolve issues quickly and effectively to maintain high levels of member satisfaction and ensure any challenges are addressed with minimal disruption.&nbsp; Ensure Quality Standards Contribute to the preparation and presentation of each vehicle, ensuring it meets Flexcar’s high standards before delivery. Conduct thorough quality checks to ensure each car is ready for a flawless member experience.&nbsp; Utilize Technology Leverage Flexcar’s cutting-edge systems to manage member interactions, track order progress, and maintain accurate records. Ensure seamless communication through digital channels while providing real-time updates to members.&nbsp; Become a Flexcar Expert&nbsp; Develop in-depth knowledge of Flexcar’s services, features, and processes. Stay current on new offerings and technology to ensure members always receive the most relevant, up-to-date information.&nbsp; Create Welcoming Experiences&nbsp; Greet each member with warmth, professionalism, and enthusiasm. Create a friendly and informative environment, showcasing Flexcar’s dedication to providing outstanding customer service and an exceptional member experience.&nbsp; Collaborate Cross-Functionally Work closely with customer care, security, and other internal teams to provide a unified experience for our members. Collaborate with other departments to ensure smooth service delivery and swift issue resolution.&nbsp; Drive Continuous Improvement&nbsp; Actively seek opportunities to enhance the member experience, offering feedback and ideas for improving service quality, efficiency, and overall member satisfaction. Contribute to initiatives that continuously elevate the service standards at Flexcar.&nbsp; Adapt and Grow As part of a smaller, agile team, be ready to take on new tasks and responsibilities to support the business's success. Show flexibility and initiative in responding to changing member needs and company objectives.&nbsp; Performance Metrics &amp; Follow-Up Meet or exceed key performance metrics, including Customer Satisfaction (CSAT) and Churn (member retention). Conduct follow-up calls at 7, 30, 60, and 90 days post-service to ensure ongoing member satisfaction and identify areas for improvement.&nbsp; What Drives Success for this Role:  &nbsp;
<ul>
<li>Experience: 1-2 years in a customer service role, ideally within a fast-paced environment.  &nbsp;</li>
</ul>
<ul>
<li>Communication Skills: Excellent communication and interpersonal skills, with a friendly and professional demeanor.&nbsp;</li>
</ul>
<ul>
<li>Problem-Solving: Strong analytical skills to navigate challenges and make informed decisions.  &nbsp;</li>
</ul>
<ul>
<li>Tech-Savvy: Proficient in computer skills and quick to learn new software systems.  &nbsp;</li>
</ul>
<ul>
<li>Customer-Centric Attitude: A passion for delivering outstanding service and exceeding member expectations.  &nbsp;</li>
</ul>
<ul>
<li>Multitasking Ability: Skill in managing multiple tasks and prioritizing efficiency under pressure.  &nbsp;</li>
</ul>
<ul>
<li>Adaptability: Willingness to operate vehicles and work in various weather conditions, including evenings, weekends, and holidays, as needed.  &nbsp;</li>
</ul>
<ul>
<li>Attention to Detail: A keen eye for detail, ensuring that all member requests are addressed thoroughly.  &nbsp;</li>
</ul>
<ul>
<li>Listening Skills: Strong listening abilities to identify member needs and provide tailored solutions. </li>
<li>Case Management: Track support cases diligently, ensuring timely resolutions and effective follow-up.  &nbsp;</li>
<li>Collaboration: Follow established procedures for escalating unresolved issues, working with internal teams like Product, Engineering, and Operations to ensure prompt solutions.  &nbsp;</li>
<li>Delivery: Willing to drive up to 90% of time for deliveries.  &nbsp;</li>
<li>At least 21 years or older with a valid driver’s license and an acceptable driving record (per company standards).  &nbsp;</li>
</ul>
 What Tops Off the Tank:&nbsp;&nbsp;
<ul>
<li>Rest &amp; Relax! Potential to accrue 80 hours of PTO your first year, and up to 120 hours in later years plus multiple company paid holidays and 60 hours of Sick time.</li>
</ul>
<ul>
<li>Save for Your Future! 401(k) with company match from day one of hire&nbsp;&nbsp;</li>
</ul>
<ul>
<li>Expand The Family! Paid family leave available for all full-time employees&nbsp;&nbsp;</li>
</ul>
<ul>
<li>Drive a Flexcar! Discounted employee rate on Flexcar products&nbsp;&nbsp;</li>
</ul>
Who are we?&nbsp;&nbsp; We are fiercely disrupting the concept of automobile ownership Flexcar is on a mission to replace car ownership for the majority of car owners. Currently operational in 5 markets and continuing to grow, our goal is to offer a flexible alternative to car ownership that puts our members in the driver seat of their budget and their vehicle. Flexcar covers all maintenance costs, insurance costs, registration costs, and more, to provide an ownership alternative that is simple and seamless for our members. Flexcar empowers all walks of life the flexibility to have a car of their own without the hassles of traditional car ownership. Convenient and affordable, Flexcar is here to disrupt a 90 billion dollar industry by providing customers an alternative to car-sharing, leases, ownership, and car rentals.&nbsp; Flexcar is rapidly growing and we want you to be a Flexster. Our special team is passionate, kind, collaborative, driven, and all-in on building the next automotive game-changer from the ground-up. This truly is an amazing opportunity to not only contribute your talents as a team-member, but also to help build the future Flexcar.&nbsp;&nbsp; Flexcar is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. Flexcar provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws&nbsp; &nbsp; &nbsp;
Flexcar is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. Flexcar provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
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Member Concierge

<h3>Job Description</h3>
Job DescriptionJob Title: Member Concierge Location: Onsite, Auburn MA&nbsp; Compensation: $24/hr + Benefit package As a Member Concierge, you will play a vital role in delivering an exceptional customer experience for our valued Flexcar members. Your mission will be to support members before, during, and after their time with us, ensuring every interaction is seamless and positive. This position involves engaging with members through various communication channels, including phone, chat, and in-person, as well as preparing and delivering vehicles. Key Responsibilities:
<ul>
<li>Deliver Outstanding Service: Provide top-notch support to members throughout their Flexcar journey—from ordering and picking up to delivery, driving, and returning their vehicles. </li>
<li>Resolve Issues: Troubleshoot and efficiently address any order or vehicle-related concerns, prioritizing member satisfaction and swift resolution.</li>
<li>Maintain Quality Standards: Ensure each vehicle meets Flexcar’s high-quality standards by participating in pre-delivery cleaning and preparation.</li>
<li>Utilize Technology: Leverage company systems to manage member interactions, track progress, and keep accurate records.</li>
<li>Become a Product Expert: Gain in-depth knowledge of our services and stay updated on the latest features and processes to assist members effectively.</li>
<li>Create Welcoming Experiences: Greet members warmly upon their arrival or delivery, providing information about our offerings and fostering a friendly atmosphere.</li>
<li>Collaborate Across Teams: Work closely with customer care, security, and other departments to ensure a cohesive member experience.</li>
<li>Drive Process Improvement: Identify opportunities for enhancing customer service and contribute to initiatives that elevate our operations.</li>
<li>Embrace Versatility: As part of a small market operation, be ready to take on additional responsibilities as assigned by your manager.</li>
</ul>
What Drives Success for this Role:  
<ul>
<li>Experience: 1-2 years in a customer service role, ideally within a fast-paced environment.</li>
<li>Communication Skills: Exceptional interpersonal and communication abilities.</li>
<li>Problem-Solving: Strong analytical skills to navigate challenges and make informed decisions.</li>
<li>Tech-Savvy: Proficient in computer skills and quick to learn new software systems.</li>
<li>Customer-Centric Attitude: A passion for delivering outstanding service and exceeding member expectations.</li>
<li>Multitasking Ability: Skill in managing multiple tasks and prioritizing effectively under pressure.</li>
<li>Adaptability: Willingness to operate vehicles and work in various weather conditions, including evenings, weekends, and holidays, as needed.</li>
<li>Attention to Detail: A keen eye for detail, ensuring that all member requests are addressed thoroughly.</li>
<li>Listening Skills: Strong listening abilities to identify member needs and provide tailored solutions.</li>
<li>Case Management: Track support cases diligently, ensuring timely resolutions and effective follow-up.</li>
<li>Collaboration: Follow established procedures for escalating unresolved issues, working with internal teams like Product, Engineering, and Operations to ensure prompt solutions.</li>
<li>Delivery: Willing to drive up to 90% of time for deliveries.</li>
</ul>
<ul>
<li>At least 21 years or older with a valid driver’s license and an acceptable driving record (per company standards).</li>
</ul>
What Tops Off the Tank:      
<ul>
<li>Rest &amp; Relax! Potential to accrue 80 hours of PTO your first year, and up to 120 hours in later years plus multiple company paid holidays and 60 hours of Sick time.</li>
<li>Save for Your Future! 401(k) with company match from day one of hire.&nbsp;</li>
<li>Expand The Family! Paid family leave available for all full-time employees.&nbsp;</li>
<li>Drive a Flexcar! Discounted employee rate on Flexcar products &nbsp;</li>
</ul>
Who are we?&nbsp; We are fiercely disrupting the concept of automobile ownership Flexcar is on a mission to replace car ownership for the majority of car owners. Currently operational in 4 markets and continuing to grow, our goal is to offer a flexible alternative to car ownership that puts our members in the driver seat of their budget and their vehicle. Flexcar covers all maintenance costs, insurance costs, registration costs, and more, to provide an ownership alternative that is simple and seamless for our members. Flexcar empowers all walks of life the flexibility to have a car of their own without the hassles of traditional car ownership. Convenient and affordable, Flexcar is here to disrupt a 90 billion dollar industry by providing customers an alternative to car-sharing, leases, ownership, and car rentals.&nbsp;Flexcar is rapidly growing and we want&nbsp;you&nbsp;to be a&nbsp;Flexster. Our special team is passionate, kind, collaborative, driven, and all-in on building the next automotive game-changer from the ground-up. This truly is an amazing opportunity to not only contribute your talents as a team-member, but also to help build the future Flexcar.&nbsp; Flexcar is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. Flexcar provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. &nbsp;
Flexcar is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. Flexcar provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
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<h3>Job Description</h3>
Job Description
Job Overview:
The Concierge Associate provides exceptional office and front of office services. As the first face and first impression for SPS offices, including many clients, guests, and vendors, the Concierge is responsible for delivering an incredible welcoming experience in our reception area making each encounter fun, exciting and personal. They consistently deliver an elevated best-in-class guest experience.
Typical Working Hours: Monday-Friday 7:30am-5:00pm
Duties and Responsibilities:
<ul>
<li>Provides a gracious arrival experience for all colleagues and guests, ensuring they feel welcome, and their needs are taken care of in a fun, friendly and professional manner at all times</li>
<li>Conducts floor walks to ensure the office supplies are fully stocked, there are no facilities issues, and meeting rooms and offices are neat, clean and organized</li>
<li>Caters for the needs of colleagues and visitors while demonstrating genuine care</li>
<li>Ensures a seamless experience through the use of technology to support visitor registration, meeting room bookings, guest arrival, special requests and any other needs a colleague may have throughout their day</li>
<li>Develops relationships through personalized encounters and proactive assistance</li>
<li>Advises colleagues and guests by maintaining employee and department directories, giving instructions and making warm connections</li>
<li>Maintains safe and clean reception area by complying with procedures, rules and regulations</li>
<li>Captures individual preferences of colleagues and guests for future visits and thinks creatively of ways to accommodate any special requests</li>
<li>Develops relationships with colleagues and proactively gathers information on their needs to identify customer and SPS services that ensure total satisfaction</li>
<li>Proactively communicates with the Workplace Experience team and other service groups to ensure a "one-team" ethos</li>
<li>Delivers an elevated best-in-class experiences that will leave a lasting, positive first impression</li>
</ul>
Competencies: 
<ul>
<li>Strong verbal and written communication skills. </li>
<li>Excellent customer service skills. </li>
<li>PC skills MS Office Suite experience. </li>
<li>Ability to handle multiple tasks simultaneously. </li>
<li>Good organizational skills. </li>
<li>Possesses ability to work independently and capable of completing projects. </li>
<li>Ability to determine correct method and packing material as well as validate packing slips for accuracy of incoming and outgoing materials. </li>
</ul>
Qualifications and Education Requirements:
<ul>
<li>High School Diploma (or equivalent) required. </li>
<li>1-2+ years prior work experience preferred. </li>
<li>Ability to work assigned work hours determined by manager. </li>
<li>Excellent organizational and time management skills. </li>
<li>Analytical abilities and aptitude in problem-solving. </li>
<li>Superb written and verbal communication skills. </li>
<li>Current knowledge or ability to learn computer-based systems required for functions of position. </li>
<li>Required to maintain an overall professional appearance and attitude. </li>
<li>Adhere to all policies and procedures required. </li>
</ul>
Physical Demands:
<ul>
<li>Fine and/or gross motor skills, including the ability to grasp, lift and/or carry or otherwise move packages on a standard wheeled cart with a load capacity of 60 lbs. </li>
<li>Ability to walk, bend, kneel, stand, and/or sit for an extended period of time. </li>
<li>Manual dexterity required for operating office machinery (phone, copy machines, binding equipment, etc.). </li>
<li>Ability to lift or move 40 lbs. or greater frequently. </li>
</ul>
Travel: None or Negligible
Other Duties:
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. 
WHAT WE OFFER
<ul>
<li>Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities!</li>
<li>Learning &amp; Development: At SPS, we promote a work culture of learning so that you can develop to be the best at what you do!</li>
<li>We Recognize Talent: We offer a variety of recognition programs for all levels of employees!</li>
<li>Benefit Offerings: Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identify Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k w/ matching, Entertainment Discounts, &amp; Paid Time Off.
<ul>
<li>Note: Please inquire with the Human Resources team for benefit offerings per role as regular positions that routinely are under 30 hours/week may have a different benefit offering.</li>
</ul>
</li>
</ul>
About SPS
 is an award-winning employer of choice offering outsourcing solutions that leverage Intelligent Automation (Artificial Intelligence &amp; Robotic Process Automation) in more than 22 countries across the globe.
In North America, our services include Mailroom Management (both physical and digital), Office Services such as Reception, Lobby Concierge and Conference Room Management in addition to Document Processing Services utilizing leading edge technologies. Our clients today are companies in sectors such as banking, insurance, legal, higher education, advertising and other professional services, including many Fortune 500 companies.
 is committed to delivering high caliber outsourcing experience to our clients and offering our employees challenging and exciting career opportunities throughout the North America region and globally. SPS is committed to investing in the professional development of our employees and offers competitive comprehensive benefits and diverse development training programs that lead to building careers.
At SPS we embrace the uniqueness of our employees and are committed to the fair and equal treatment of all people, applicants, and employees by promoting a culture of access, inclusion, equity and diversity.
SPS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual and reproductive health choices, national origin, age, disability, genetics, military status, gender identity or expression, sexual orientation and/or any other status protected by law.
To view our privacy policy, click on the link below:
SPS-North America Privacy Policy

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