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<h3>Job Description</h3>
Job Description
Overview
We are looking for a friendly, detail-oriented Client Support Specialist to join our remote team. In this role, you’ll help clients by providing support across phone, email, and chat channels. Your focus will be on creating a smooth, positive experience and ensuring all client needs are met efficiently.
Responsibilities
<ul>
<li>
Handle client inquiries via phone, email, and chat with professionalism and care
</li>
<li>
Assist clients with service-related questions, forms, and processes
</li>
<li>
Update client records accurately in the CRM system
</li>
<li>
Work with internal teams to resolve complex or escalated issues
</li>
<li>
Ensure timely follow-ups and provide status updates to clients
</li>
<li>
Maintain a courteous and solution-focused approach in every interaction
</li>
</ul>
Qualifications
<ul>
<li>
Prior client support or customer service experience preferred but not required
</li>
<li>
Strong communication and interpersonal skills
</li>
<li>
Proficient in Google Workspace, CRM systems, and Adobe PDF tools
</li>
<li>
Tech-savvy and quick to learn new systems
</li>
<li>
Detail-oriented, organized, and dependable
</li>
<li>
Reliable internet connection and quiet remote work setup
</li>
</ul>
Top Attributes
<ul>
<li>
Empathetic and customer-focused
</li>
<li>
Strong attention to detail
</li>
<li>
Comfortable with technology and multitasking
</li>
</ul>
Benefits
<ul>
<li>
$24 per hour pay rate
</li>
<li>
Full health insurance for full-time employees
</li>
<li>
Company-provided equipment for remote work
</li>
<li>
Supportive team environment and training provided
</li>
</ul>
Company DescriptionWe are a growing company looking to hire motivated individuals! 
<h3>Company Description</h3>
We are a growing company looking to hire motivated individuals!

Client Support Specialist

<h3>Job Description</h3>
Job Description
Overview
We are seeking a motivated and persuasive Sales Support Specialist to join our remote team. This is a commission-only opportunity with unlimited earning potential, ideal for individuals who excel at building rapport, communicating solutions, and driving results over the phone. If you thrive in a fast-paced sales environment and want the flexibility to work from anywhere, we’d love to hear from you.
Responsibilities
<ul>
<li>
Conduct outbound and receive inbound calls to engage with potential and existing customers
</li>
<li>
Provide information about products, services, or licensing options tailored to customer needs
</li>
<li>
Follow up with leads and prospects to guide them through the sales process
</li>
<li>
Accurately record customer interactions and updates in the CRM system
</li>
<li>
Collaborate with internal teams to address customer questions and support sales success
</li>
<li>
Consistently deliver a positive, helpful, and professional impression
</li>
</ul>
Qualifications
<ul>
<li>
Previous experience in sales, call center, or phone-based support preferred
</li>
<li>
Excellent verbal communication and active listening skills
</li>
<li>
Comfortable using CRM systems and Google Workspace
</li>
<li>
Reliable internet connection and quiet, distraction-free home office
</li>
<li>
Self-motivated, goal-oriented, and customer-focused
</li>
</ul>
Benefits
<ul>
<li>
100% remote — work from anywhere
</li>
<li>
Commission-based compensation with no earning cap
</li>
<li>
Flexible schedule to fit your lifestyle
</li>
<li>
Comprehensive sales training and ongoing support
</li>
</ul>

Sales Support Specialist

<h3>Job Description</h3>
Job Description
Are you an empathetic, customer-oriented person? Do you have experience with patients? 
KellyConnect® needs you! We’re seeking a Patient Support Specialist to work at a premier employer centrally located in Horsham, PA.
The Patient Support Specialist should be someone who is service-oriented with the ability to drive insights and operational enhancements in a dynamic environment, while remaining forward-thinking to proactively and reactively respond to patient and caregiver needs. A successful candidate must have excellent communication and critical thinking skills. This role represents a unique opportunity to directly assist patients/caregivers in close partnership with internal and external supplier partners.
The Patient Support Specialist will play a critical role in managing the day-to-day operations of the patient support program by assisting with patient/caregiver eligibility, enrollment, travel logistics and reimbursement where appropriate. To best support patients and their caregivers, the team will be set up as contact center with operating hours of 8AM to 8PM Monday through Friday in which you will be expected to work 8.5 hour shifts within operating hours.
You must welcome the challenge of working in a highly visible role where you can meaningfully impact the health and well-being of others. You should be a motivated self-starter and quick study who approaches assignments with urgency and diligence.
Schedule/Compensation Details:
<ul>
<li>Attractive hybrid work solution that offers the best of both worlds</li>
<li>Schedule falling between 8am-8pm ET M-F with an 8.5 hr workday</li>
<li>Competitive pay rate - $39</li>
</ul>
Why should you apply:
<ul>
<li>Medical and dental benefits</li>
<li>Opportunity to gain valuable experience.</li>
<li>Enjoy a positive and supportive work environment.</li>
<li>Paid training to ensure you have the skills &amp; knowledge to succeed.</li>
<li>Excellent "foot in the door" opportunity with a Fortune 500 client</li>
</ul>
 Responsibilities
What’s a typical day as a Patient Support Specialist? You’ll be:
<ul>
<li>Serving as the point person for a select number of patients/caregivers in supporting their treatment through an online case management system</li>
<li>Responding to inquiries from patients/caregivers/sites regarding the patient support service offerings using a call guide resource</li>
<li>Performing administrative functions of requesting and responding to travel and logistics, sometimes urgently since last minutes change is highly probable while staying calm and offering support to the patient/caregiver</li>
<li>Validating patient travel expenditures in compliance with SOPs and provide reimbursement through third-party supplier partner</li>
<li>Entering and maintain accurate data and records into the patient management tool in compliance with the program requirements</li>
<li>Following all SOPs to ensure program compliance in working with patients and capturing data requirements needed for the program</li>
<li>Capturing all required elements for enrolled patients to process reimbursement and ensure compliance with the program requirements</li>
<li>Proactively working with patients/caregivers showing empathy and compassion throughout their treatment plan</li>
<li>Working to monitor performance and help find operational improvements in the end-to-end patient experience so that we can continue to improve our service offerings over time in support patients</li>
<li>Performing other duties as assigned</li>
</ul>
 Qualifications
This job might be an outstanding fit if you:
<ul>
<li>Have an Associates degree (B.S. or B.A. degree preferred)</li>
<li>Have a minimum of 3 years of relevant experience is required, pharmaceutical/medical call center experience preferred</li>
<li>Have excellent oral and written communication skills with the ability to demonstrate patient empathy and support is required, bilingual capabilities are a plus</li>
<li>Have the ability to learn and work within IT platforms to document patient cases</li>
<li>Can effectively collaborate in a team environment that will require you to coordinate activities and build partnerships across internal/external organizations</li>
<li>Are skilled in problem-solving and using personal knowledge and any other valuable resources to work through ambiguous situations and ensure a positive customer experience</li>
<li>Can demonstrates excellent care management and ability to maintain records, in accordance with the program design and compliance standards</li>
<li>Are eager to take ownership, be proactive, and see patients/caregivers through their entire CAR-T journey</li>
<li>Can commute for limited travel to other J&amp;J locations for business meetings (temporarily remote)</li>
<li>Are willing to flex in a dynamic fast-paced environment with changing patient/caregiver needs</li>
<li>Can demonstrate excellence in communication skills in speaking with patients/caregivers in caring manner so they feel supported throughout their treatment journey</li>
<li>Can demonstrate ability to complete tasks with sense of urgency while adhering to SOPs and established program business rules</li>
<li>Have strong understanding of the importance of adhering to SOPs to ensure compliance throughout the process</li>
<li>Have strong financial management skills to reconcile receipts for patient reimbursement</li>
<li>Are a self-starter skilled in problem-solving and using personal knowledge and any other available resources to work through ambiguous situations to resolve issues for patients/caregivers and ensure their complete satisfaction</li>
<li>Can exhibit excellent organizational skills with the ability to prioritize activities to address patient travel, logistics and reimbursement support needs</li>
<li>Can effectively work in a team environment that will require you to coordinate activities, build partnerships across multiple stakeholders, both internally and externally</li>
<li>Are an agile learner who is comfortable operating in complex environments and shielding patients/caregivers from the complexity</li>
<li>Are passionate about supporting cancer patients with multiple myeloma, with the ability to translate their needs and serve as a resource for our services</li>
</ul>
NOTES:
<ul>
<li>Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future</li>
<li>Must be able to be onsite 3 days per week with option of working remotely 2 days per week (hybrid status)</li>
</ul>
Company DescriptionWe connect people to work in ways that enrich their lives! 
<h3>Company Description</h3>
We connect people to work in ways that enrich their lives!

Patient Support Specialist

<h3>Job Description</h3>
Job Description
Noctrix Health is redefining the treatment of chronic neurological disorders with clinically validated therapeutic wearables. Our team of medical device specialists, neuroscientists, and consumer electronics engineers is dedicated to delivering prescription-grade therapy with an outstanding user experience. We have pioneered the world's first drug-free wearable therapy, clinically proven to alleviate symptoms in adults with drug-resistant Restless Legs Syndrome (RLS). Be part of our mission to transform healthcare, improve lives, and drive meaningful change with Noctrix Health.
As a Therapy Support Specialist, you will play a crucial role in representing Noctrix. You will work closely with patients and clinicians to provide an exceptional onboarding experience through personalized activation sessions, as well as proactive and reactive remote therapy support via phone and video calls, text, email, and chat. Your consultative approach will ensure the smooth and successful use of Nidra therapy. Additionally, you will capture clinical support needs, provide valuable feedback to the marketing, sales, and product development teams, and collaborate with clinicians and functional organizations to define additional training requirements. This position offers the flexibility to work remotely and reports to the leader of Customer Care.
Responsibilities:
<ul>
<li>Represent Noctrix in direct virtual patient interactions, including application training, product demonstrations, and proactive and reactive therapy support</li>
<li>Serve as a consultant to clinicians and technicians during the implementation process and calibration sessions to ensure the smooth and effective integration of our product</li>
<li>Capture therapy support needs and provide valuable feedback to the product management and development teams</li>
<li>Collaborate with clinicians and functional organizations to recommend content for training courses and materials</li>
<li>Maintain existing relationships with patients, as well as our clinical and business partners</li>
<li>Accurately input and manage customer interactions in Salesforce to ensure accurate and up-to-date data capture for client relationship management</li>
</ul>
Requirements:
<ul>
<li>High school diploma required</li>
<li>An associate or bachelor's degree in biology or a health-related field is encouraged and preferred for many promotional opportunities</li>
<li>Exceptional positive attitude, consistently demonstrating a willingness to go above and beyond in helping individuals navigate their challenges, while providing empathetic support and solutions with patience and understanding</li>
<li>Proven customer service excellence, with a strong ability to empathize and effectively communicate complex technical solutions to non-technical users, ensuring a positive and supportive experience for patients seeking therapy or technical assistance</li>
<li>Excellent verbal and written communication skills, with an outstanding ability to communicate and collaborate effectively</li>
<li>Ability to understand, convey, coach, and teach others about the clinical aspects and technical use of the product</li>
<li>Ability to diagnose complex customer issues cross-functionally with minimal guidance, using new technologies</li>
<li>Strong problem-solving and troubleshooting skills</li>
<li>Strong sense of ownership and accountability</li>
<li>Ability to multitask and handle multiple priorities in a complex, challenging environment</li>
<li>Previous experience in the sleep or neuromodulation industries is considered a plus</li>
<li>Experience with Salesforce is considered a plus</li>
<li>This is a full-time, remote position with the potential for up to 10% travel during the first year</li>
</ul>
Compensation:
<ul>
<li>Base Pay: $55,000 to $75,000 per year + bonus + stock options</li>
</ul>

Therapy Support Specialist

<h3>Job Description</h3>
Job Description
Join City Wide as an IT Support Specialist and be the go-to expert for our dynamic, multi-location team. In this frontline role, you’ll ensure seamless operations by troubleshooting hardware, software, and networking issues, rolling out new tech, and providing responsive support that keeps our business moving forward.
Requirements
What You’ll Do
<ul>
<li>Install, configure, and maintain company hardware, software, and networks.</li>
</ul>
<ul>
<li>Provide expert desktop support and manage user access across our systems.</li>
</ul>
<ul>
<li>Deploy and test new devices, install peripherals, and support CRM tools like Microsoft Dynamics 365.</li>
</ul>
<ul>
<li>Deliver professional, prompt assistance to staff at all levels.</li>
</ul>
Benefits
What We’re Looking For
<ul>
<li>Education: High School Diploma required; IT Associate’s degree or related coursework preferred.</li>
</ul>
<ul>
<li>Experience: 3+ years in IT support or help desk roles.</li>
</ul>
<ul>
<li>Skills: Strong with Windows OS, Office 365, Active Directory, and networking fundamentals; familiarity with ticketing systems and remote support tools is a plus.</li>
</ul>
<ul>
<li>Traits: Organized, detail-oriented, critical thinker, and a customer service champion.</li>
</ul>

IT Support Specialist

<h3>Job Description</h3>
Job Description***HIRING MULTIPLE - - Tech Support Specialists ***MUST HAVE 2 years' experience in technical customer phone support or similar call center experience. ***Hybrid (3 days onsite / 2 days remote) - Full Time = 40hrs Career Path 
<ul>
<li>Growth: We believe in merit, character, and aptitude. The industry is exploding. Our company too. Time to get in. </li>
<li>Learn: Become an expert in battery-based solar technology learning from top thought leaders who have won awards from the Dept. of Energy. </li>
<li>Team: Join an army of passionate freedom lovers who care about the environment and self-reliance. </li>
<li>Pre-IPO: We have been very successful for years and will continue for years to come. We want your family to share in that success. </li>
<li>Impact: Making the world’s electrical power grids greener, more reliable and efficient by harnessing the power of distributed energy. </li>
</ul>
What you will be doing: 
<ul>
<li>Improving customer satisfaction by helping our customers (Homeowners) and installers to solve technical problems as well as support installers during commissioning (email or phone). </li>
<li>Documenting received cases and following up in a timely manner. </li>
<li>Cooperating with Certified Field Service Technicians and Field Application Engineers. </li>
<li>Use and maintain the support knowledge base. </li>
<li>Continuously learn new practices and technology that effect the renewable energy industry. </li>
<li>Working with industry partners to support integration efforts. </li>
</ul>
 Requirements
<ul>
<li>MUST HAVE 2 years' experience in technical customer phone support or similar call center experience. </li>
<li>Possess basic understanding of electrical knowledge. </li>
<li>Commit to a fast and dynamic environment with a growing company. </li>
<li>Have a "Can Do" attitude, willingness to learn, passionate about solving problems. </li>
<li>Ability to maintain and surpass key performance indicators. </li>
</ul>
Are you a team fit? 
<ul>
<li>You believe the difference between mediocrity and excellence is attention to detail. </li>
<li>You’re energized by helping people, but unafraid to stand alone when it comes to making decisions and owning initiatives. </li>
<li>Guru multi-tasker - You’ve mastered the art of juggling multiple priorities and prefer a fast-paced environment. </li>
<li>You understand how people think and work, and can determine the best way to get things done by speaking their language. </li>
</ul>
If you are passionate about solving problems and learning more about providing energy security for families across the world. Now is the time to join Sol-Ark. BenefitsSalary Range: Hourly ($24 - $28/Hour based on experience). Benefits: Health, Dental, Vision, 401k,FSA, HSA, Paid Time Off (PTO). Location: This position is in Allen, Texas (Dallas-Fort Worth area) Hybrid -(3 days onsite / 2 days remote) - Full Time = 40hrs.

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