<h3>Job Description</h3>
Job Description
Store General Manager is responsible for all aspects of the store’s operations. This is a wonderful opportunity for an experienced automotive leader who is motivated and strives for excellence. Store General Manager offers great pay and full benefits. Come join our team. Prior experience as general manager, store manager, auto dealership, automotive retail, auto sales, retail management, retail manager is very helpful to the success at this job. 
Requirements/Responsibilities
As Store General Manager, your duties will include but not limited to: Supervisory Responsibilities: Responsible for the overall direction, coordination and evaluation of the store. Supervises four to five non-supervisory employees and one assistant store manager/sales manager in a team environment. Carries out supervisory responsibilities in accordance with the company's policies and applicable laws. Responsibilities also include interviewing, hiring and training employees; planning, assigning and directing work; appraising performance; rewarding and disciplining employees. * Complete store operational requirements by scheduling and assigning employees; following up on work results. * Maintain store staff by recruiting, selecting, orienting, and training employees. * Ensuring availability of merchandise and services by maintaining inventories. * Secures merchandise by implementing security systems and measures. * Identifies current and future customer requirements by establishing rapport with potential and actual customers and other persons in a position to understand service requirements. * Maintains the stability and reputation of the store by complying with legal requirements. * Protects employees and customers by providing a safe and clean store environment. * Determines marketing strategy changes by reviewing operating and financial statements and departmental sales records. * Maintains operations by initiating, coordinating, and enforcing program, operational, and personnel policies and procedures. The requirements listed below are representative of the knowledge, skill and /or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Experience: Two to four years supervisory/management experience. Previous Rent to Own and/or wheel and tire experience is desirable but not necessary. Language Ability: Excellent oral and written communication skills. Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures or governmental regulations. Ability to write reports, business correspondence and procedure manuals. Ability to effectively present information and respond to questions from upper management, employees, vendors, customers and the general public. Math Ability: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference and volume. Ability to apply concepts of basic algebra and geometry. Computer Skills: To perform this job successfully an individual should have knowledge of Word Processing software; Spreadsheet software; Inventory software; Payroll systems; Internet software; and Database software. Certificates and Licenses: Valid in state driver’s license. We conduct drug screen, &amp; background check. Store General Manager offers great pay and full benefits. Come join our team. Prior experience as general manager, store manager, auto dealership, automotive retail, auto sales, retail management, retail manager is important to the success at this job. 
Special Instructions
Please do not send any emails, resumes, or call. We are making it really easy to apply for this position. Simply submit a ZippyApp application package which may include the Common Employment Application, Resume, and a Cover Letter. In your Cover Letter, please write a short paragraph describing yourself and why you would make a great addition to our team.
 ZippyApp is the Common Employment Application for online and mobile that allows you to apply for jobs with one click, and is being accepted at a growing number of businesses each day.

GENERAL MANAGER / STORE MANAGER

<h3>Job Description</h3>
Job Description
At Mo’ Bettahs, we cherish our core values: Kuleana (Responsibility), Ho’okipa (Hospitality and Aloha), Ho’okuku (Competitiveness), Mo’omeheu (Culture), Miki’oi (Fine Craftsmanship), and Pono (Righteousness). These values embody the qualities of an ideal team player: hunger, kindness, energy, humility, and selflessness. We believe in taking responsibility for our actions, celebrating our unique Hawaiian culture, providing personable service, striving for excellence, and paying attention to detail.&nbsp;
<ul>
<li>COMPENSATION &amp; BENEFITS:&nbsp; </li>
<li>Base Salary - $55k-$70k&nbsp; </li>
<li>Monthly Bonus Potential&nbsp; </li>
<li>Bonus is based on hitting targets in 5&nbsp;main areas&nbsp;- Sales, COGS, Labor, Controllable OPEX, Customer Sentiment&nbsp; </li>
<li>Monthly Stay Bonus Potential&nbsp; </li>
<li>Free Team Member Meals &amp; Drinks While You Work&nbsp; </li>
<li>Discount For You &amp; Family/Friends When Not Working&nbsp; </li>
<li>Health, Vision, Dental, &amp; Life Insurance&nbsp; </li>
</ul>
QUALIFICATIONS:&nbsp;
<ul>
<li>Be at least 18 years of age&nbsp;</li>
<li>High school diploma or GED&nbsp;</li>
<li>Two or more years managing up to 40 team members in business or food management&nbsp;</li>
<li>Proven track record of successfully promoting team members&nbsp;</li>
<li>Experience in identifying and developing talent within a team&nbsp;</li>
<li>Ability to make difficult personnel decisions&nbsp;</li>
<li>Knowledge of Microsoft Office Suite (Outlook, Excel, Teams, Word, etc)&nbsp;</li>
</ul>
&nbsp;A DAY IN THE LIFE:&nbsp;
<ul>
<li>Lead the execution of the brand daily&nbsp;</li>
<li>Competent in all FOH &amp; BOH position&nbsp;</li>
<li>Responsible for the cleanliness of the restaurant, FOH &amp; BOH&nbsp;</li>
<li>Responsible for Same Store Sales growth&nbsp;</li>
<li>Responsible for line speed to be measured using transaction times&nbsp;</li>
<li>Serve as primary point of contact for all customer service matters and responsible for overall customer reviews&nbsp;</li>
<li>Handle the execution of quality food following proper procedures and Mo’ Bettahs standards&nbsp;</li>
<li>Coordinate and lead weekly meetings with Manager in Training, Off-Premise Coordinator, and Certified Trainer&nbsp;</li>
<li>Review weekly employee schedules&nbsp;</li>
<li>Complete weekly reports, self-reporting, people PAR staffing guide, complete online ordering, inventory, etc.&nbsp;</li>
<li>Have a thorough knowledge of the Mo’ Bettahs culture&nbsp;</li>
<li>Follow all company standards for health, safety, sanitation, security, and maintain a neat and clean appearance&nbsp;</li>
<li>Adhere to and ensure all employees follow proper policies and procedures as outlined in the employee handbook&nbsp;</li>
<li>Perform other duties as assigned&nbsp;&nbsp;</li>
</ul>
JOB REQUIREMENTS:&nbsp;
<ul>
<li>Live by and possess the Mo' Bettahs Values&nbsp;</li>
<li>Exemplifies the aloha spirit with our customers, team members, and vendors&nbsp;</li>
<li>Exceptional attention to detail&nbsp;</li>
<li>Collaborative, growth mindset and partnership oriented&nbsp;</li>
<li>Excellent verbal and written communication&nbsp;</li>
<li>Able to motivate and lead staff&nbsp;</li>
<li>Willingness to obtain trainings and obtain certifications as needed&nbsp;</li>
<li>Ability to multitask and complete tasks in a timely, accurate manner&nbsp;</li>
<li>Valid driver’s license&nbsp;</li>
<li>Regular and predictable attendance&nbsp;</li>
</ul>
WORKING CONDITIONS:&nbsp;
Position requires qualified individuals to see, hear and speak (verbally and audibly). Required to ascend and descend stairs; sit and stand for extended periods of time, lift up to 50 pounds, bend, stoop and kneel. May be required to work outside in various weather conditions. May be required to work on a computer for extended periods of time including viewing the screen, using a mouse and manipulating a keyboard with hands, reaching with arms. May be asked to drive or travel by car, air or other transportation for business purposes. Must be able to function effectively in a fast-paced working environment. Must be able to report to work responsive, free from sedatives, and in a non-sedative state. Must disclose prescribed and/or over-the-counter pharmaceuticals that may impair or affect the ability to perform the essential functions of the job. Natural and regular stressors occur on the job.&nbsp;
Mo' Bettahs is an equal opportunity employer and expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, veteran status, or pregnancy.&nbsp;
 We use eVerify to confirm U.S. Employment eligibility.

General Manager - NEW STORE OPENING!!

<h3>Job Description</h3>
Create a healthier, brighter future for pets, pet parents and people!
If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you.
Our core values capture that spirit as we work to improve lives by doing what’s right for pets, people and our planet.
<ul>
<li>We love all pets like our own</li>
<li>We’re the future of the pet industry</li>
<li>We’re here to improve lives</li>
<li>We drive outstanding results together</li>
<li>We’re welcome as we are</li>
</ul>
Petco is a category-defining health and wellness company focused on improving the lives of pets, pet parents and Petco partners. We are 29,000 strong and operate 1,500+ pet care centers in the U.S., Mexico and Puerto Rico, including 250+ Vetco Total Care hospitals, hundreds of preventive care clinics and eight distribution centers. We’re focused on purpose-driven work, and strongly believe what’s good for pets, people and our planet is good for Petco.
Position Overview
The General Manager is responsible for leading through Petco’s vision of “Healthier Pets. Happier People. Better World.” in order to develop a high-performing team that consistently delivers top-line sales growth while maintaining a focus on the welfare, health, and proper care of all animals. The GM leads a team Pet Care Center managers, leaders and partners and is accountable for all aspects of managing a single Pet Care Center. The General Manager drives their business through a focus on people (talent acquisition, training, and development), performance (guest service, sales, and expense control), and process (standard operating procedures and policies), which will result in overall profitability. This position requires a passion for pets, ability to inspire and lead a team, focus on process excellence, a drive for results.
Position Responsibilities 
The GM regularly exercises discretion and independent judgment as they execute all Pet Care Center activity to create the best possible partner, guest, and pet experience. As a leader of people &amp; pet care, the GM should execute all tasks skillfully and consistently. To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions.
People 
<ul>
<li>Build a team that embodies the Petco brand by delivering exceptional service and driving guest loyalty.</li>
<li>Attract, hire, and retain a diverse team of top talent.</li>
<li>Train, coach, and develop leaders and hourly Pet Care Center partners in all areas and functions required to run the store efficiently and to Petco standards, including the effective rollout selling models.</li>
<li>Create a professional environment that inspires and encourages the growth and engagement of partners.</li>
<li>Lead and implement a positive culture of teamwork, inclusion and collaborate by working alongside the team, establishing priorities, and provide clear direction.</li>
<li>Ensure quick and courteous service to all Petco guests by helping partners determine the guest’s needs and by sharing product knowledge with partners to enable them to suggest the appropriate solutions to meet the customer’s needs.</li>
<li>Responsible for all partner performance management in the Pet Care Center.</li>
<li>Demonstrate and support a continuous improvement and growth mindset.</li>
</ul>
Performance 
<ul>
<li>Meet or exceed goals related to totals Pet Care Center sales, profitability, and operational excellence.</li>
<li>Schedule and adjust labor hours &amp; payroll to maximize productivity, achieve sales &amp; payroll goals, and complete workload.</li>
<li>Review and interpret financial and operational reporting regularly, including Pet Care Center visits and audit results.</li>
<li>Identify underperforming metrics and develop strategies that leverage Petco programs, tools, and resources to improve and grow the business.</li>
<li>Market the Pet Care Center and its products, oversee planning of on site and community events, such as adoptions, school visits and other local promotions and animal-welfare events.</li>
</ul>
Process 
<ul>
<li>Ensures the proper health, appearance, welfare, and proper handling of all animals.</li>
<li>Ensures merchandise is properly priced, displayed and stocked according to inventory levels appropriate for the store; make merchandising decisions with consideration of visual standards, special ad set-up and monthly ad planner guidelines, adjusting these as necessary to best implement in each individual store.</li>
<li>Completes and submits accounting, inventory management and payroll paperwork in a timely manner; ensures all expenses are maintained within budgeted levels.</li>
<li>Maintains the Pet Care Center's appearance adheres to Petco operational standards and safety procedures.</li>
<li>Protect Petco pets &amp; merchandise and minimize loss by ensuring all Pet Care Center standards and operating procedures are met, including workplace safety, inventory control, and loss prevention.</li>
<li>Ensures Pet Care Center is opened/closed in accordance with policies and procedures, especially those relating to safety and security.</li>
<li>Responsible to maintain the Pet Care Center’s professional image, appearance, and cleanliness.</li>
</ul>
Other Essential Duties 
<ul>
<li>MODEL INSPIRING LEADERSHIP.&nbsp; Model leadership and selling behaviors to Pet Care Center partners and associates. Provide proactive leadership to maintain a positive business climate that motivates Pet Care Center teams in alignment with our company goals.&nbsp; Serve as an effective advocate for change and growth.</li>
</ul>
<ul>
<li>PROMOTE SAFETY. Ensure Petco policies, procedures and safety standards are closely observed and executed, and all new policies and procedures are properly implemented in the Pet Care Center.&nbsp; Bottom line, the safety of partners, guests and pets is our #1 priority.</li>
</ul>
<ul>
<li>FOSTER A COLLABORATIVE CULTURE.&nbsp; Establish and promote a culture that encourages partners to seek and formulate ideas and opportunities that increase efficiency and that improve guest engagement, guest satisfaction and company image. Ensure a culture that values and promotes teamwork.</li>
</ul>
<ul>
<li>PRIORITIZE TALENT DEVELOPMENT. Ensure a strong talent bench with partners who can successfully execute the company’s plans, meet objectives, and manage an engaged workforce.&nbsp; Ensure continuation of excellence in Petco’s partners through developmental programs and leadership opportunities. Actively pursue the development of bench strength through internal training and external recruitment.</li>
</ul>
<ul>
<li>ENGAGE AND BE PRESENT. Represent Petco’s brand and image at a high level through strong culture and positive leadership.&nbsp; Lead our team in a way that is committed to high standards within a fun working environment.</li>
</ul>
Education and Experience
<ul>
<li>In addition to a high school diploma or its equivalent (GED), an applicant must be able to demonstrate proficiency in the areas of basic business &amp; finance acumen, analysis and problem-solving skills, and high focus on people development &amp; guest service.</li>
<li>Excellence in communication and computer skills are also required.</li>
<li>Three or more years of management experience or the equivalent is required, while previous retail management experience is preferred.</li>
<li>A working knowledge of general business practices is highly desirable, as are strong organizational skills.</li>
<li>A qualified applicant will possess an aptitude for demonstrating strong customer service and the ability to instruct others. In addition to having a professional appearance and demeanor, the applicant must also demonstrate a keen and genuine interest in all kinds of animals.</li>
<li>Must be licensed to operate a motor vehicle. Completion of specific PETCO Management Achievement Program Modules as well as internal management roles may be required for internal candidates.</li>
</ul>
#LI-NN1
Supervisory Responsibility
The General Manager directly supervises a team of leaders and is responsible for all Pet Care Center partners including services.
Work Environment
The majority of job duties are conducted indoors, although occasional merchandise stocking, customer carry-outs, and bank deposits will require that an employee leave the Pet Care Center briefly. Because this position requires bending, kneeling, moving merchandise (up to 50 pounds, as necessary) and standing for long periods of time, there may be risk of injury resulting from failure to follow safety precautions and procedures. A limited amount of travel will be required.
Contacts 
This position has continuous contact with the general public at the Pet Care Center and at Pet Care Center -related events, and regular contact and exchange of information with other departments in the field, Distribution Centers, and at the Support Centers.&nbsp; Contact outside of PETCO may be required in order to coordinate merchandise returns, ordering parts, Pet Care Center repairs, coordination of vaccination clinics, Pet Care Center events, vendor meetings, etc.
#PetcoGM
Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
The pay ranges outlined below are presented in accordance with state-specific regulations. These ranges may differ in other areas and could be subject to variation based on regulatory minimum wage requirements. Actual pay rates will depend on factors such as position, location, level of experience, and applicable state or local minimum wage laws. If the regulatory minimum wage exceeds the minimum indicated in the pay range below, the regulatory minimum wage will be the minimum rate applied.
Salary Range: $36.00 - $59.50
Hourly or Salary Range will be reflected above. For a more detailed overview of Petco Total Rewards, including health and financial benefits, 401K, incentives, and PTO - see <a href="https://careers.petco.com/us/en/key-benefits" target="_blank">https://careers.petco.com/us/en/key-benefits</a>
Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification.
To translate this webpage to Spanish or other languages on your internet browser, click the translate button to the right of your browser address bar. Additional instructions can be found here: Google Chrome Help .
Para traducir esta página web al español u otros idiomas en su navegador de Internet, haga clic en el botón de traducción a la derecha de la barra de direcciones de su navegador. Puede encontrar instrucciones adicionales aquí: Google Chrome Ayuda.

Petco Store General Manager

<h3>Job Description</h3>
Create a healthier, brighter future for pets, pet parents and people!
If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you.
Our core values capture that spirit as we work to improve lives by doing what’s right for pets, people and our planet.
<ul>
<li>We love all pets like our own</li>
<li>We’re the future of the pet industry</li>
<li>We’re here to improve lives</li>
<li>We drive outstanding results together</li>
<li>We’re welcome as we are</li>
</ul>
Petco is a category-defining health and wellness company focused on improving the lives of pets, pet parents and Petco partners. We are 29,000 strong and operate 1,500+ pet care centers in the U.S., Mexico and Puerto Rico, including 250+ Vetco Total Care hospitals, hundreds of preventive care clinics and eight distribution centers. We’re focused on purpose-driven work, and strongly believe what’s good for pets, people and our planet is good for Petco.
Position Overview
The General Manager is responsible for leading through Petco’s vision of “Healthier Pets. Happier People. Better World.” in order to develop a high-performing team that consistently delivers top-line sales growth while maintaining a focus on the welfare, health, and proper care of all animals. The GM leads a team Pet Care Center managers, leaders and partners and is accountable for all aspects of managing a single Pet Care Center. The General Manager drives their business through a focus on people (talent acquisition, training, and development), performance (guest service, sales, and expense control), and process (standard operating procedures and policies), which will result in overall profitability. This position requires a passion for pets, ability to inspire and lead a team, focus on process excellence, a drive for results.
Position Responsibilities 
The GM regularly exercises discretion and independent judgment as they execute all Pet Care Center activity to create the best possible partner, guest, and pet experience. As a leader of people &amp; pet care, the GM should execute all tasks skillfully and consistently. To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions.
People 
<ul>
<li>Build a team that embodies the Petco brand by delivering exceptional service and driving guest loyalty.</li>
<li>Attract, hire, and retain a diverse team of top talent.</li>
<li>Train, coach, and develop leaders and hourly Pet Care Center partners in all areas and functions required to run the store efficiently and to Petco standards, including the effective rollout selling models.</li>
<li>Create a professional environment that inspires and encourages the growth and engagement of partners.</li>
<li>Lead and implement a positive culture of teamwork, inclusion and collaborate by working alongside the team, establishing priorities, and provide clear direction.</li>
<li>Ensure quick and courteous service to all Petco guests by helping partners determine the guest’s needs and by sharing product knowledge with partners to enable them to suggest the appropriate solutions to meet the customer’s needs.</li>
<li>Responsible for all partner performance management in the Pet Care Center.</li>
<li>Demonstrate and support a continuous improvement and growth mindset.</li>
</ul>
Performance 
<ul>
<li>Meet or exceed goals related to totals Pet Care Center sales, profitability, and operational excellence.</li>
<li>Schedule and adjust labor hours &amp; payroll to maximize productivity, achieve sales &amp; payroll goals, and complete workload.</li>
<li>Review and interpret financial and operational reporting regularly, including Pet Care Center visits and audit results.</li>
<li>Identify underperforming metrics and develop strategies that leverage Petco programs, tools, and resources to improve and grow the business.</li>
<li>Market the Pet Care Center and its products, oversee planning of on site and community events, such as adoptions, school visits and other local promotions and animal-welfare events.</li>
</ul>
Process 
<ul>
<li>Ensures the proper health, appearance, welfare, and proper handling of all animals.</li>
<li>Ensures merchandise is properly priced, displayed and stocked according to inventory levels appropriate for the store; make merchandising decisions with consideration of visual standards, special ad set-up and monthly ad planner guidelines, adjusting these as necessary to best implement in each individual store.</li>
<li>Completes and submits accounting, inventory management and payroll paperwork in a timely manner; ensures all expenses are maintained within budgeted levels.</li>
<li>Maintains the Pet Care Center's appearance adheres to Petco operational standards and safety procedures.</li>
<li>Protect Petco pets &amp; merchandise and minimize loss by ensuring all Pet Care Center standards and operating procedures are met, including workplace safety, inventory control, and loss prevention.</li>
<li>Ensures Pet Care Center is opened/closed in accordance with policies and procedures, especially those relating to safety and security.</li>
<li>Responsible to maintain the Pet Care Center’s professional image, appearance, and cleanliness.</li>
</ul>
Other Essential Duties 
<ul>
<li>MODEL INSPIRING LEADERSHIP.&nbsp; Model leadership and selling behaviors to Pet Care Center partners and associates. Provide proactive leadership to maintain a positive business climate that motivates Pet Care Center teams in alignment with our company goals.&nbsp; Serve as an effective advocate for change and growth.</li>
</ul>
<ul>
<li>PROMOTE SAFETY. Ensure Petco policies, procedures and safety standards are closely observed and executed, and all new policies and procedures are properly implemented in the Pet Care Center.&nbsp; Bottom line, the safety of partners, guests and pets is our #1 priority.</li>
</ul>
<ul>
<li>FOSTER A COLLABORATIVE CULTURE.&nbsp; Establish and promote a culture that encourages partners to seek and formulate ideas and opportunities that increase efficiency and that improve guest engagement, guest satisfaction and company image. Ensure a culture that values and promotes teamwork.</li>
</ul>
<ul>
<li>PRIORITIZE TALENT DEVELOPMENT. Ensure a strong talent bench with partners who can successfully execute the company’s plans, meet objectives, and manage an engaged workforce.&nbsp; Ensure continuation of excellence in Petco’s partners through developmental programs and leadership opportunities. Actively pursue the development of bench strength through internal training and external recruitment.</li>
</ul>
<ul>
<li>ENGAGE AND BE PRESENT. Represent Petco’s brand and image at a high level through strong culture and positive leadership.&nbsp; Lead our team in a way that is committed to high standards within a fun working environment.</li>
</ul>
Education and Experience
<ul>
<li>In addition to a high school diploma or its equivalent (GED), an applicant must be able to demonstrate proficiency in the areas of basic business &amp; finance acumen, analysis and problem-solving skills, and high focus on people development &amp; guest service.</li>
<li>Excellence in communication and computer skills are also required.</li>
<li>Three or more years of management experience or the equivalent is required, while previous retail management experience is preferred.</li>
<li>A working knowledge of general business practices is highly desirable, as are strong organizational skills.</li>
<li>A qualified applicant will possess an aptitude for demonstrating strong customer service and the ability to instruct others. In addition to having a professional appearance and demeanor, the applicant must also demonstrate a keen and genuine interest in all kinds of animals.</li>
<li>Must be licensed to operate a motor vehicle. Completion of specific PETCO Management Achievement Program Modules as well as internal management roles may be required for internal candidates.</li>
</ul>
Supervisory Responsibility
The General Manager directly supervises a team of leaders and is responsible for all Pet Care Center partners including services.
Work Environment
The majority of job duties are conducted indoors, although occasional merchandise stocking, customer carry-outs, and bank deposits will require that an employee leave the Pet Care Center briefly. Because this position requires bending, kneeling, moving merchandise (up to 50 pounds, as necessary) and standing for long periods of time, there may be risk of injury resulting from failure to follow safety precautions and procedures. A limited amount of travel will be required.
#LI-LF2
Contacts 
This position has continuous contact with the general public at the Pet Care Center and at Pet Care Center -related events, and regular contact and exchange of information with other departments in the field, Distribution Centers, and at the Support Centers.&nbsp; Contact outside of PETCO may be required in order to coordinate merchandise returns, ordering parts, Pet Care Center repairs, coordination of vaccination clinics, Pet Care Center events, vendor meetings, etc.
#PetcoGM
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
The pay ranges outlined below are presented in accordance with state-specific regulations. These ranges may differ in other areas and could be subject to variation based on regulatory minimum wage requirements. Actual pay rates will depend on factors such as position, location, level of experience, and applicable state or local minimum wage laws. If the regulatory minimum wage exceeds the minimum indicated in the pay range below, the regulatory minimum wage will be the minimum rate applied.
Salary Range: $69,500.00 - $115,100.00
Hourly or Salary Range will be reflected above. For a more detailed overview of Petco Total Rewards, including health and financial benefits, 401K, incentives, and PTO - see <a href="https://careers.petco.com/us/en/key-benefits" target="_blank">https://careers.petco.com/us/en/key-benefits</a>
Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification.
To translate this webpage to Spanish or other languages on your internet browser, click the translate button to the right of your browser address bar. Additional instructions can be found here: Google Chrome Help .
Para traducir esta página web al español u otros idiomas en su navegador de Internet, haga clic en el botón de traducción a la derecha de la barra de direcciones de su navegador. Puede encontrar instrucciones adicionales aquí: Google Chrome Ayuda.

Experience Store General Manager

<h3>Job Description</h3>
Create a healthier, brighter future for pets, pet parents and people!
If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you.
Our core values capture that spirit as we work to improve lives by doing what’s right for pets, people and our planet.
<ul>
<li>We love all pets like our own</li>
<li>We’re the future of the pet industry</li>
<li>We’re here to improve lives</li>
<li>We drive outstanding results together</li>
<li>We’re welcome as we are</li>
</ul>
Petco is a category-defining health and wellness company focused on improving the lives of pets, pet parents and Petco partners. We are 29,000 strong and operate 1,500+ pet care centers in the U.S., Mexico and Puerto Rico, including 250+ Vetco Total Care hospitals, hundreds of preventive care clinics and eight distribution centers. We’re focused on purpose-driven work, and strongly believe what’s good for pets, people and our planet is good for Petco.
Position Overview
The General Manager is responsible for leading through Petco’s vision of “Healthier Pets. Happier People. Better World.” in order to develop a high-performing team that consistently delivers top-line sales growth while maintaining a focus on the welfare, health, and proper care of all animals. The GM leads a team Pet Care Center managers, leaders and partners and is accountable for all aspects of managing a single Pet Care Center. The General Manager drives their business through a focus on people (talent acquisition, training, and development), performance (guest service, sales, and expense control), and process (standard operating procedures and policies), which will result in overall profitability. This position requires a passion for pets, ability to inspire and lead a team, focus on process excellence, a drive for results.
Position Responsibilities 
The GM regularly exercises discretion and independent judgment as they execute all Pet Care Center activity to create the best possible partner, guest, and pet experience. As a leader of people &amp; pet care, the GM should execute all tasks skillfully and consistently. To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions.
People 
<ul>
<li>Build a team that embodies the Petco brand by delivering exceptional service and driving guest loyalty.</li>
<li>Attract, hire, and retain a diverse team of top talent.</li>
<li>Train, coach, and develop leaders and hourly Pet Care Center partners in all areas and functions required to run the store efficiently and to Petco standards, including the effective rollout selling models.</li>
<li>Create a professional environment that inspires and encourages the growth and engagement of partners.</li>
<li>Lead and implement a positive culture of teamwork, inclusion and collaborate by working alongside the team, establishing priorities, and provide clear direction.</li>
<li>Ensure quick and courteous service to all Petco guests by helping partners determine the guest’s needs and by sharing product knowledge with partners to enable them to suggest the appropriate solutions to meet the customer’s needs.</li>
<li>Responsible for all partner performance management in the Pet Care Center.</li>
<li>Demonstrate and support a continuous improvement and growth mindset.</li>
</ul>
Performance 
<ul>
<li>Meet or exceed goals related to totals Pet Care Center sales, profitability, and operational excellence.</li>
<li>Schedule and adjust labor hours &amp; payroll to maximize productivity, achieve sales &amp; payroll goals, and complete workload.</li>
<li>Review and interpret financial and operational reporting regularly, including Pet Care Center visits and audit results.</li>
<li>Identify underperforming metrics and develop strategies that leverage Petco programs, tools, and resources to improve and grow the business.</li>
<li>Market the Pet Care Center and its products, oversee planning of on site and community events, such as adoptions, school visits and other local promotions and animal-welfare events.</li>
</ul>
Process 
<ul>
<li>Ensures the proper health, appearance, welfare, and proper handling of all animals.</li>
<li>Ensures merchandise is properly priced, displayed and stocked according to inventory levels appropriate for the store; make merchandising decisions with consideration of visual standards, special ad set-up and monthly ad planner guidelines, adjusting these as necessary to best implement in each individual store.</li>
<li>Completes and submits accounting, inventory management and payroll paperwork in a timely manner; ensures all expenses are maintained within budgeted levels.</li>
<li>Maintains the Pet Care Center's appearance adheres to Petco operational standards and safety procedures.</li>
<li>Protect Petco pets &amp; merchandise and minimize loss by ensuring all Pet Care Center standards and operating procedures are met, including workplace safety, inventory control, and loss prevention.</li>
<li>Ensures Pet Care Center is opened/closed in accordance with policies and procedures, especially those relating to safety and security.</li>
<li>Responsible to maintain the Pet Care Center’s professional image, appearance, and cleanliness.</li>
</ul>
#LI-LF2
Other Essential Duties 
<ul>
<li>MODEL INSPIRING LEADERSHIP.&nbsp; Model leadership and selling behaviors to Pet Care Center partners and associates. Provide proactive leadership to maintain a positive business climate that motivates Pet Care Center teams in alignment with our company goals.&nbsp; Serve as an effective advocate for change and growth.</li>
</ul>
<ul>
<li>PROMOTE SAFETY. Ensure Petco policies, procedures and safety standards are closely observed and executed, and all new policies and procedures are properly implemented in the Pet Care Center.&nbsp; Bottom line, the safety of partners, guests and pets is our #1 priority.</li>
</ul>
<ul>
<li>FOSTER A COLLABORATIVE CULTURE.&nbsp; Establish and promote a culture that encourages partners to seek and formulate ideas and opportunities that increase efficiency and that improve guest engagement, guest satisfaction and company image. Ensure a culture that values and promotes teamwork.</li>
</ul>
<ul>
<li>PRIORITIZE TALENT DEVELOPMENT. Ensure a strong talent bench with partners who can successfully execute the company’s plans, meet objectives, and manage an engaged workforce.&nbsp; Ensure continuation of excellence in Petco’s partners through developmental programs and leadership opportunities. Actively pursue the development of bench strength through internal training and external recruitment.</li>
</ul>
<ul>
<li>ENGAGE AND BE PRESENT. Represent Petco’s brand and image at a high level through strong culture and positive leadership.&nbsp; Lead our team in a way that is committed to high standards within a fun working environment.</li>
</ul>
Education and Experience
<ul>
<li>In addition to a high school diploma or its equivalent (GED), an applicant must be able to demonstrate proficiency in the areas of basic business &amp; finance acumen, analysis and problem-solving skills, and high focus on people development &amp; guest service.</li>
<li>Excellence in communication and computer skills are also required.</li>
<li>Three or more years of management experience or the equivalent is required, while previous retail management experience is preferred.</li>
<li>A working knowledge of general business practices is highly desirable, as are strong organizational skills.</li>
<li>A qualified applicant will possess an aptitude for demonstrating strong customer service and the ability to instruct others. In addition to having a professional appearance and demeanor, the applicant must also demonstrate a keen and genuine interest in all kinds of animals.</li>
<li>Must be licensed to operate a motor vehicle. Completion of specific PETCO Management Achievement Program Modules as well as internal management roles may be required for internal candidates.</li>
</ul>
Supervisory Responsibility
The General Manager directly supervises a team of leaders and is responsible for all Pet Care Center partners including services.
Work Environment
The majority of job duties are conducted indoors, although occasional merchandise stocking, customer carry-outs, and bank deposits will require that an employee leave the Pet Care Center briefly. Because this position requires bending, kneeling, moving merchandise (up to 50 pounds, as necessary) and standing for long periods of time, there may be risk of injury resulting from failure to follow safety precautions and procedures. A limited amount of travel will be required.
Contacts 
This position has continuous contact with the general public at the Pet Care Center and at Pet Care Center -related events, and regular contact and exchange of information with other departments in the field, Distribution Centers, and at the Support Centers.&nbsp; Contact outside of PETCO may be required in order to coordinate merchandise returns, ordering parts, Pet Care Center repairs, coordination of vaccination clinics, Pet Care Center events, vendor meetings, etc.
#PetcoGM
For a more detailed overview of Petco Total Rewards, including health and financial benefits, 401K, incentives, and PTO - see <a href="https://careers.petco.com/us/en/key-benefits" target="_blank">https://careers.petco.com/us/en/key-benefits</a>
Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification.
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